Ive had this Maytag for more than 15 years and it still works well. Its a basic fridge, no special features. Just keeps food cold or frozen. Freezer at top, fruit & veggie bins at bottom, cheese bin. No problems, good performance.

Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.

I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.

Food stored next to the ice dispenser freezes. Freezer floor builds up with 1 1/2 to 2 of ice every couple of weeks, door wont close and water leaks on floor.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.

Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.

I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.

My 14 month old Refrigerator made a popping noise and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didnt cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and were not sure if this will fix the problem. I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced? When I called customer service and spoke to Brittany she gave me her standard robotic answers. I asked to speak to a manager and she sent me to the never-ending hold zone. I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.

We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, “your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance.” I am so disappointed in this company, the product, the customer service, maintenance service etc.

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.

I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.

After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.

MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!

Bought the Model MZD2766GEW and the MSD2454GRW side by side models of the Maytag side by side and the wide side by side from Home Depot in the year 2002 replacement appliances after a fire. For both units I paid $2526.92 dollars plus tax to put one in my kitchen and one in my basement. I was told by a plumber Maytag was the best, buy Maytag. It seems like from day one things went wrong. The ice maker kept building ice in the bottom of both freezers. The ice maker never worked right and would build up so much ice in the dispensing area, you would open the door and ice would fall all over the floor and you would have to take a knife to the shoot of the ice maker to unclog it. The drawers would freeze, the vegetables and anything in them, you had to keep the refrigerator temp to Zero and things would still freeze. Water eventually would leak all over the floor and I couldnt figure out where it was coming from. The freezers on the left but then water seem to be running to the right and out the refrigerator part. I couldnt afford to call anybody and the warranty was running out. I had 2 year parts and one year labor but at the time couldnt afford the service call charge. Eventually I was sent a recall notice for a compressor or such. I thought, Hurray, It will be fixed. Not at all. He replaced both those parts on both refrigerators and after he left it started leaking again. I called Maytag and they said, did he replace the part that was recalled? I said yes and they said They were not obligated to pay for anything past the recall. I should call and have the units serviced by a technician at my cost. If he says its the recall piece again, to call them back. Again I had no money to call a technician right away but when I did, he came to the house, told me it wasnt the recall and claimed to fix some kind of defrost sensor which cost $180.00 for the parts plus labor, plus service call and this had been a different technician than the first. He left and the problem continued to leak, freeze etc. In fact it seemed worse. I gave up calling and decided to deal with it hoping one day to replace but money problems happen and it is now 2014 I never could afford new refrigerators and have had to put up with the leak for all these years and continue to pick up and replace soaked towels everyday. In 2005 I disabled the ice maker which helped when I opened the door since ice doesnt fall out but both Refrigerators continue to make thick sheets of ice on the bottom and food is frozen into it so I cant use the bottom and when the buildup gets so bad it takes 2 days to defrost by shutting the entire unit off. All I can do is put my food in one freezer and refrigerator while the other defrosts. I also have turned the downstairs one off completely. Now as a second refrigerator I just dont trust keeping it on leaking also. I bought these units after a whole house fire and the last thing I want is another fire because Maytag just doesnt care but I cant afford new Refrigerators because these repairman and Maytag cant figure out whats wrong and fix the problem with this dangerous feature and I call it that because it seems to come with most of their units from when I bought the unit till now.12 years later people are still having the same problem with the same and copy cat units. Maytag, a plea goes out to you to recall and repair these units. The original recall did not work and like me a lot of people need to be redeemed for what you left go on and a lot of repairmen are ripping off people calling this problem what its not and stealing our money when you know what the problem is and can fix it. My plea is recall this problem or be responsible before God or who you believe in for letting it go on so long and the damage it may cost people. Maytag, people use to love you but youve ripped our hearts out and it will cost you in the long run.

Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.

We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.

My Maytag refrigerator was purchased from Home Depot less than 3 years ago. It is a French door, bottom freezer draw model #MFI2569VEA1. Every four days, there is a huge puddle of water at the base of the unit and it is starting to ruin my ceramic tiles. I tried the online video solutions to no avail. Home Depot wont repair it, they told me to contact Maytag. Maytag wants me to purchase a $375 warranty, which is 30% of what I paid for the refrigerator. I will never buy a Maytag refrigerator again, or any Maytag product for that matter. They once stood for solid reliability and peace of mind, now you get a piece of junk instead. I cant even sell it on Craigslist if I wanted to because who would want it? If a class action suit is ever initiated, Ill be on board. I hope Consumer Affairs contacts me.

March 7th. My refrigerator ice door started flapping and the lights flickering. The next day it quit working. I called Maytag. They said they would have someone come fix it the next week. The repair service people called me back the same day to tell me that the part I needed has been on back order for 2 months. I called Maytag back. They told me to wait a week they put out an all alert for the part. I called back in a week. Now they tell me its 2 months. This is ridiculous and a huge inconvenience. I will not buy anything again from Maytag. $2,800.00 refrigerator should last a minimum of 20 years. This should be a recall. Thousands of people are having this problem.

Food freezes in the refrigerator. If I turn it down, the freezer does not freeze. What has happened to the quality of Maytag? This unit is so new. I think I am going to take it back and buy a better brand!

I had the same problem with my refrigerator that others had that the water would freeze in the bottom of the freezer then leak on the floor. Now I have to have my floor replaced because leaking. I also have to have some walls replaced because of mold. When I called Maytag they said that they would send the part but we would have to install & that they knew this part was a problem. Luckily I had the extra year warranty. How can a company get away with this? If they know that a part is failing why didnt they notify anybody? Now the damage is done & hopefully my Homeowners insurance is going to pay for the damage. I paid $1,100 for it, 1 1/2 years. Thank goodness I bought the extended warranty. My advice is dont buy any Maytag products ever!!

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.

I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.

Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago we purchased a Bravos XL top load washing machine directly from Whirlpool. Like many other reviews, it is impossible to keep the machine from going out of balance and trying to tear the laundry room apart. I called Maytag and of course they want to make sure the machine is level in at least 3 dimensional space as well as 2 parallel dimensions per String Theory. As far as the 3 dimensions, I assured them I had already thought of this (as an aside, ever try to find any flat metal on one of these machines? Kind of helps when using a level.)So after more exciting conversation, they offered me a Warranty for $437. While trying to control my laughter, I said I could trash the Bravos and buy a new machine for that price. As far as repairing it, it cost $120 for a repairman to grace my door step plus $35 every 15 minutes plus parts -- again, the decision is to trash it and buy a new machine. In case I was too subtle in my comments, I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN. Im too frustrated to tell you about my KitchenAid fridge. As much as I detest it, I am forced to join the buy and trash 5 year club . Sometimes the good old days were really better.

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.

My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.

Maytag French door Bottom Mount Model # MFT2976AEW02 - Purchased this model refrigerator in late 2013. Had minor problems with ice maker for last 6 months, not have freezer problems, as the bottom freezer is not keeping food frozen. Called repairman today. He ran 64 checks on refrigerator, said to keep eye on problem and he will re check in 24 hours. Called private company, Maytag in Latrobe. They referred us to the Maytag repairman. We will keep you posted. We moved all of our frozen food to a downstairs older freezer for safekeeping. Keep checking, we will update.

Maytag 18.5 cu ft Bottom Freezer Refrigerator purchased 12/10/12. 1/12/16 the bottom of the freezer had an inch of ice that leaked onto the floor. My plumber chipped away ice and unclogged drains $97.50. 4/19/18) the same $97.50. 5/22/18 an appliance repair business installed a drain kit $148.40. This was his 25th Maytag with the same problem. A whole website has complaints about this problem. I sent a letter to Maytag and they wanted to send out their technician to find out the problem (with a service cost to me). With all these complaints, and a kit to fix it, they already know the problem but refuse to do anything about it. Maytag used to be a reputable company. No more. The customer service said I should have bought an extended warranty. I said a $1400 refrigerator should last longer than 3 years (the first leaking occurrence). I will never buy a Maytag product (nor Whirlpool that makes it).

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.

We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

My husband and I bought this refrigerator on 11/24/17 at Lowes for $2969.00 (excluding tax and white glove delivery). Never thought that not even after less than 2 years we would be having so many issues with this unit. The fridge part stopped cooling a couple of months ago and we were told by a technician that it was due to some coolant issue which of course our home warranty (Choice Home Warranty) wouldnt cover the repair. Well my husband fought them and we were able to have a second technician come and told us it was a sensor issue which he replaced. In the meantime I called Maytag to complain and they wouldnt even send someone to take a look. Anyway, the fridge worked after they replaced the sensor but unfortunately last week we started having the same issue. You would think for such a price you would get a decent unit, but big mistake there...now we have to find a way to replace it and we have little kids in the house. I also find out that Lowes doesnt even carry that brand anymore, perhaps because its defective. Maytag doesnt want to help us and Lowes cant do anything about it. So please STAY AWAY!!!! Should we be compensated, yes I believe so and so does anyone going through the same issue. Money doesnt grow on trees, stop deceiving your consumers Maytag!

Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.

I bought a fridge, model number MBF1958, its a top fridge-bottom freezer. The freezer part leaked and spilled water that then froze onto the bottom of the freezer, which of course froze. I discovered this 1 month after the 1 year warranty ended. Maytag gave me a courtesy repair service guaranteed for 90 days. Of course, 2 weeks after the 90-day period ended, I have the same problem again.

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!

French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.

I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According to its features on the Maytag website, its supposed to be quiet (QuietSeries 100 sound package). Ha ha, make me laugh. Its the noisiest refrigerator Ive ever had. The repair guy checked it out this morning. He spent about 5 minutes running some sort of test with the help of his iPad. He then told me everything was perfectly alright, the noise was normal for a Maytag, and that I was going to get used to it.Needless to say, he had a totally condescending attitude. Its the first time I ever bought a Maytag. Previously, I had a General Electric that was noisy but not as much as the new Maytag. Prior to that, I had a good old Kenmore that was perfectly alright but that I had to give away for other reasons. This time I chose Maytag because I thought it was good quality and I wanted it to be very quiet. Well, nope. Next time, for sure, it wont be a Maytag.

Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!

I purchased a refrigerator 9 years ago and the ice maker stopped working. When the repairman took it out there was plastic peeling from the ice mold. It cost $261.11 to have the ice maker replaced and the ice maker he replaced it with has the plastic on the ice mold. He said that GEs ice makers do not have the plastic coating but Maytags still do. I called Maytag and spoke to a supervisor and they said that there was nothing that they could do. I am filing this complaint because I feel that consumer need to be aware that they are ingesting plastic that is in their ice. I feel that Maytag should compensate me for the faulty part and also eliminate the plastic coating from their ice maker. This issue is impacting many other consumers and they need to issue a recall on the ice maker and replace it for free for other consumers.

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.

This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basement thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy

I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.

In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.

I bought my fridge (Maytag French Door Fridge MFF2258VEW) in September 2009. It took forever to get it and when it was delivered, the door was dented so I had to wait for a new door to be replaced. The fridge stopped cooling just before Thanksgiving 2011. I had to throw out a lot of food. It was the circuit board and that was covered under the warranty. I noticed a couple of months later that the freezer was freezing up again and was worried that the fridge would go out again and in February 2012, they came out again and it turned out that the freezer had been put back incorrectly and the freezer gasket didnt fit right and thus, the freezing up on the circuit board. Now it is May 21, 2012, and I came home for lunch to find the fridge not working again! I cant get anyone out to fix it until Wednesday, the 23rd. Now we are in warm weather and I just went to the store and had a full fridge. I still have the warranty and will for another 14 months. I think if this continues to happen and when the warranty is up, we will have to replace this fridge. I can tell you for sure that it will not be another Maytag! What a piece of junk!

I built a new home in November of 2013 and filled my house with all brand new top of the line Maytag appliances. Almost a year and a half in, my $2500 refrigerator is broken and all my food is lost. They send a repair man out; and guess what, the warranty is expired. So they wanted me to pay $800+ to have my refrigerator repaired a year and a half after I purchased it. I cant believe they have no shame in sending out products with their name on it that only last 1 1/2 years! I would never treat anyone like they treat their customers. They hold no responsibility. Their name holds no value to me anymore. I was extremely disappointed.

Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

I am renting to own a Maytag refrigerator and it is leaking water on my floor. Runt my floor already - had to replace the floor once. Sent it back to the place where I got it for them to fix it. Paying insurance by the way that isnt worth a crap either cause they wanting to tell me that I left it open at some point or the lights was off at some point. Anyway to make a long story short they gave me the run around and didnt want to fix it. But how do you fight big companies? This was a rental company by the way rent to own so now I have 4 payments left out of 24 at 180.00 each and they still dont want to fix it. I dont know who to be madder at - the rental company or Maytag from selling this piece of junk. But by me renting to own it if any problems occurred they were suppose to fix it. Youre already paying twice the amount to get one cause of credit issues. But thats no reason to double screw someone or should I say triple cause you getting doubled the rental company alone. They need to recall this refrigerator. It has been a lot of complaint and they want to tell you to go behind the refrigerator unstop a line. Well I didnt buy this refrigerator to have to work on pulling it out from the wall every two days to do this procedure. This is crazy. Any one out there looking to buy a refrigerator my advice to you would be do your research and stay away from rental places whatever you do because you will pay twice the amount and they wont stand behind their promise either to fix it as long as you renting from them! And stay away from Maytag!!!

My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?

Bought a French door Maytag with freezer on the bottom. Ice build up on the bottom of the freezer and it has ruined my floor. We are replacing the floor in the kitchen. It is only a few years old. They have horrible customer service and will not replace anything.

We purchased a Maytag stainless steel French door refrigerator from Home Depot in 2011. The thermostat control (a circuit board made in China) broke and was replaced in 2012 by a certified repair person. He reminded me to dust underneath regularly, which Ive done. A couple of weeks ago I noticed some darkening of my wood floor to the left of the refrigerator and so I pulled it out from the wall a bit. What I saw was that my entire floor was wet and falling apart under the left side and when I looked into the freezer, I pulled out the bottom basket and the bottom was covered in about an inch of ice.I called, posted on Facebook and was put on hold several times for as long as 20 minutes before I hung up. I called Home Depot and asked them to intervene and speak to a rep from Maytag. I have heard nothing. There is black mold in the corner of my kitchen and a soaked floor that may go way beyond. I googled the leak and apparently this is very common with Maytag French Door refrigerators. I have a meeting with an attorney. Getting through to Maytag is seemingly impossible unless you have hours to wait on the phone. We have been getting sick for months and not knowing the cause.

I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.

I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.

We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.

Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

This Maytag refrigerator is very nice.. Sleek black with double doors and ice two ways and filtered water on the door which is very convenient. The filters are expensive but they last up to six months so that part isn’t too bad.

I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.

I purchased the Maytag MFI2670XEM0 3 Door Refrigerator in Oct 2012. Thank God I purchased the extended warranty. The freezer has had issues with improper sealing since I bought it. It builds up ice around the bottom of the freezer where the seal meets. So bad it prevents it from closing. It happens fast, so I have to scrape it off every week minimum, to keep it closed. They have replaced the seals twice, all of the slide rails, twice and it still doesnt close right. I thought when I moved to Florida, I wouldnt have to scrape ice.Next: Ice maker quit working and had to replace that. Now, I came out this morning and about busted my ** when I slipped on all the water flooding my kitchen. The ice maker has a stupid little fitting on top of the refrigerator that has a rubber bulb connected to the ice maker water line. It split in half and every time the ice maker cycles, it pours water out that fitting and down the side. Why in the ** did they design it like that? It has caused damage to my cabinets and tile floor from running under it.Im sick of this appliance. I thought Maytag was known for quality. What happened to that? What a disappointing piece of junk and Im stuck with it unless I want to put out money for something different. There should be a Lemon Law rule for appliances like this. I have asked and get nothing from the warranty service but silence (crickets). They are sending out a tech again but that will require two service calls because they always have to order parts, which takes 2-3 weeks. Ive had to call them at least 5 times, which has amounted to no less than 10 service calls and here we go again. Stay clear of these units at all cost.

I have a similar story to Patricia. Been without a fridge for over a month. Refrigerator is almost brand new (bought last year) and a service-person has been out three times (going on 4) to fix it. The fixes NEVER work and then they have to order ANOTHER part and I have to wait for the part AND THEN the service person. I should not have to wait once the part comes in. People who have been waiting should be at the TOP of the list. Then again, this is Maytag...probably EVERYONE has been waiting for a fix.Ill never buy a Maytag appliance again unless they give me a new appliance, pay for the apartment sized refrigerator I was forced to buy while I waited--I have 3 children who need fresh food--and replace the $300 worth of groceries that went bad when I was assured the second fix would work (they wont replace my refrigerator--if they do, Ill be satisfied--unless it breaks in less than a year, too).

My Maytag refrigerator (bottom freezer) is about four years old now. Since the first year, it has been freezing up. The refrigerator gets warm and the freezer stays cold. Two repairmen have looked at it, replaced the electric panel and the thermostat - neither repair fixed the problem. If you completely defrost it, it will start working again. For about three years, it would work for a few months, but now it will only run for about two weeks before freezing up again. I called Maytag when this first started happening and again recently. They say they have never heard of anyone having this problem and they are sorry. The woman said she would put my complaint in my file. I certainly would recommend that people avoid Maytag refrigerators.

Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read all the similar problems Ive had with my unit. Purchased Nov 2011. Problems started within a year. First minor, deli drawer broke. I use clear duck tape to operate it and that has been fine. But not acceptable. About a year ago the water leak out of bottom freezer was noticed. The bottom inside is frozen sheet. I break up and manually remove quite often. NOTE: I intentionally do not use, did not install, the ice maker - historically they are poor risk so I dont bother. The ice unit is in the machine but not installed. I assume my water build up which freezes on bottom related to poor design of defrost drain and that is supported by other comments here. I find it disgusting. Live and learn. Its B.S.

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.

My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.

I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.

Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!

Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!

I have a Maytag MFI2665XEW6. Im getting water on the floor by the bottom draw. It looks like the coil in the back is freezing up and then melting down to the bottom of the freezer and out to the floor. I dont know how to lower the temp on the door panel.

We purchased a new Maytag side-by-side refrigerator back in 2011 and for the last several months it has been leaking water into the bottom of the freezer unit when it goes through the automatic defrost process. The water freezes and after a few of these cycles causing the ice to accumulate and build up, it starts to leak out onto our kitchen floor. About every 10 days we have to open the freezer door, break up the accumulated ice on the bottom of the freezer and remove the ice chunks by hand. What a pain in the neck! Most of the time we can prevent the water from escaping, but not always. This is going to damage our kitchen floor, not to mention its a safety hazard for slip and falls, and/or fire or shock hazards. We have contacted Maytag directly, but nothing will be done as they say its beyond the 12 month standard warranty. They said one option is for us to purchase an extended warranty plan from them for only $359. Really? Are you kidding me?? They dont seem to care about a potential product liability property damage claim/suit, nor an exposure for a potential bodily injury claim. As Ive tried to explain, this is NOT a warranty situation, its a product defect situation and one probably worth a class action lawsuit based on the number of complaints Im aware of. They know its a product defect problem, but choose to ignore it at the expense of numerous innocent consumers. The only resolution seems to be filing your own lawsuit against them for some kind of remedy to this very aggravating situation that occurs every 10 days or so. Maytag used to be very good appliances, ones that were made of high quality materials, and lasted for years without any problems. Thats why I became a Maytag fan in the first place, but ever since they were purchased by Whirlpool Corporation, its not the same old Maytag we used to know and love. DO NOT BUY MAYTAG APPLIANCES - you will regret it!!

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

At two different times today I was left on hold for thirty minutes each. I was told the compressor only had a year warranty on it, cant do anything about it. I then went online to Maytag web page and it read only on compressor the warranty had ten years. I called them after a very long wait and was told that was just started with the ten year warranty. I have owned many different refrigerators never heard of compressor only lasting 5 years. The serviceman who came out to tell me compressor was bad said the name Maytag used to stand for something but now stands for junk. Worse customer service, worse product.

We purchased a Maytag refrigerator with bottom freezer and French doors, in March of 2015, Model No. MFF2258DEM00. Its adjustable shelves and adjustable door bins were big points in its favor, at least in my eyes. So far both the fridge and freezer cool fine. The automatic ice maker was never connected, so we obviously have had no problems there. However, within a few months of purchase the bar that supports--and provides tracks for--the vegetable and fruit bins broke. It was replaced, but within another few months it had broken again.This is a DESIGN DEFECT that wont be remedied by replacing the item. The bar, which is plastic, hangs from a thin lip about 1/2 long by 1/8 thick. Thats way too flimsy to support the weight of one bin, much less two. There is no way to repair the bar. The entire assemblage needs to be redesigned and remade from sturdier material. Its not simply the inconvenience of having bins that dont operate smoothly. With their track broken, the bins rest on the glass top of the meat and cheese drawer--and threaten to break that. Theyve already caused the door to that drawer to crack.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!

I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?

Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!

Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.