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Maytag Refrigerator Repairs
Maytag Refrigerator Repairs

Maytag Refrigerator Repairs

If you're looking for help fixing your Maytag Refrigerator, look no further! Our comprehensive Maytag Refrigerator repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Maytag manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Maytag appliance repair from experienced professionals, your local Appliance Helper can help.

Why is My Maytag Refrigerator Not Cooling? 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

Maytag Refrigerator water dispenser not working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Maytag Ice Maker is not Working 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Maytag Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Maytag Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Maytag Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Maytag Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

My Maytag Refrigerator is not Cooling 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Maytag Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 



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Product Reviews:

Purchased a Maytag four door refrigerator and it leaks water all over the f
Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.
Published: February 7, 2014
Jacque of Dallas, TX
Source: consumeraffairs.com

I have a bottom freezer Maytag refrigerator that is about 4 years old. It s
I have a bottom freezer Maytag refrigerator that is about 4 years old. It started leaking and continued to get worse fast... It appears that the gasket around the freezer drawer does not seal about half way up. It causes a sheet of ice inside the freezer, so I am not sure if it leaks due to the ice defrosting. The refrigerator doors do not seem as if they shut tight either. After reading many of these comments about Maytag refrigerators, I am not sure at this point if it might be better to buy a new one rather than fix this one??? I looked for a recall and do not see one. Clearly this is a defective appliance.
Published: December 31, 2014
D. R. of Soddy Daisy, TN
Source: consumeraffairs.com

We purchased a 3K Maytag refrigerator/freezer and purchased an extended war
We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.
Published: September 10, 2014
Jeffrey of Lake Elsinore, CA
Source: consumeraffairs.com

This a 28-month-old bottom freezer fridge purchased from Home Depot. At abo
This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.
Published: August 16, 2013
John of Plymouth, MA
Source: consumeraffairs.com

We bought a brand new Maytag refrigerator online model # MSD2660KES and it
We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.
Published: April 21, 2012
Nancy of Missouri City, TX
Source: consumeraffairs.com

We purchased a new Maytag french door refrigerator and from day one had iss
We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.
Published: December 11, 2016
Michael of Lebanon, MO
Source: consumeraffairs.com

My refrigerator is a lemon! We bought a Maytag bottom freezer French door r
My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?
Published: July 24, 2012
Annette of Parma, OH
Source: consumeraffairs.com

I like my fridge. Its a old one and still works. Its been very reliable and
I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.
Published: November 28, 2015
Virginia of Russell Springs, KY
Source: consumeraffairs.com

The circuit board on my seven year old Maytag French door refrigerator died
The circuit board on my seven year old Maytag French door refrigerator died. I called a repair company out to see if it could be repaired. He went to order the part and said that it was not available. Now I read a review from someone else saying that Maytag does not have parts for appliances that are over 6 years old. Thats ridiculous that after spending so much money on an appliance that parts are not available. I will never buy another Maytag appliance.
Published: January 12, 2017
Charlotte of Sarasota, FL
Source: consumeraffairs.com

The fridge has a grinding noise that is getting worse, by the day. I cannot
The fridge has a grinding noise that is getting worse, by the day. I cannot seem to define the exact location of problem, whether the freezer or the fridge. Maytag you stink, and your web site stinks, too.
Published: October 8, 2011
Robert of Palm Beach Gardens, FL
Source: consumeraffairs.com

The refrigerator had to have repairs in first year. Maytag was aware of fre
The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.
Published: January 9, 2017
Marnie of Lynchburg, VA
Source: consumeraffairs.com

My Maytag refrigerator (bottom freezer) is about four years old now. Since
My Maytag refrigerator (bottom freezer) is about four years old now. Since the first year, it has been freezing up. The refrigerator gets warm and the freezer stays cold. Two repairmen have looked at it, replaced the electric panel and the thermostat - neither repair fixed the problem. If you completely defrost it, it will start working again. For about three years, it would work for a few months, but now it will only run for about two weeks before freezing up again. I called Maytag when this first started happening and again recently. They say they have never heard of anyone having this problem and they are sorry. The woman said she would put my complaint in my file. I certainly would recommend that people avoid Maytag refrigerators.
Published: August 27, 2012
Willa of China Grove, NC
Source: consumeraffairs.com

On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first
On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first was not called off, wait for another month 12/31/16 for the other refrigerator the problem are. I file a complaint because Maytag left me a message refrigerator half a price. Now they deny when I have proof.
Published: January 14, 2017
Maria of Tampa, FL
Source: consumeraffairs.com

It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I
It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I had for two months. Two service calls were made to Maytag as of 07/07/2014, the problem no ice and the refrigerator stays warm. The problem has not been resolve and Maytag refuses to replace the item.
Published: July 9, 2014
Anthony of Randallstown, MD
Source: consumeraffairs.com

My home has all Maytag appliances, all just over 2.5 years and I have had n
My home has all Maytag appliances, all just over 2.5 years and I have had no issues with any of the other equipment excepting the fridge. The fridge itself works very well when it does, but some things are just wrong/flawed with the French door fridge.1. The Evaporator mechanism is flawed and keeps accumulating frost over the Thermistor sensor, which in turn shuts off the fan and the fridge itself stops cooling rendering all the produce bad within hours of purchase. The freezer and icemaker works fine during this time. The first time a tech came in during Warranty period and put come Aluminum foil over the thermostat and zip tied it and told us that the issue is resolved. Fast forward 18 months or so, same issue. This time they want to replace all parts since the last time it did not fix it. How convenient isnt it? So now I have to shell 500 plus bucks to solve what was not fixed the last time. Flawed design is all it is; do not purchase any of the French door fridge from Maytag/Whirlpool or be prepared to buy an extended warranty and a down fridge every 12-15 months at the minimum. In my case shell out 500 bucks every 15 months I guess.2. Sloppy icemaker: Ever heard of an icemaker that thinks and drops 4-5 cubes when requested and thinks again before giving another 4-5 cubes? We see it all the time at Soda fountains. This is what to expect off a Maytag ice maker. And lord knows if you have guests, they will run through the batch of ice by the very first meal and then the princess ice maker needs 12 hours to make another batch of ice.3. Noisy fridge: Ever heard a noisy fridge in a very quiet home? This Fridge excels at that. Just about the time it shuts off the compressor, boom it goes on again.
Published: October 26, 2019
Susheel of Harrison, TN
Source: consumeraffairs.com

Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their
Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their top of the line refrigerator/freezer and had the repair people 5 times in one year. It was determined that it is a bad model number that Maytag wont recall but knows it is faulty. Started with ice build up in freezer making it sound like a plane taking off. It kept running trying to defrost (energy efficient-right). The repairman put in a request to have the product replaced based on symptoms and freezer being at 26 degrees. We had to wait five business days for Maytag to review it. I have a family and was having guests. They told me to buy a dorm refrigerator and they would send me a small credit towards it in 4 to 6 weeks. They finally agreed to replace the known faulty model, but I have to wait for the exchange team to contact me (2 weeks later). I keep calling and leaving messages but cant get the exchange team to even return my calls. I have my sons graduation this weekend and I dont have a freezer and my refrigerator is faulty with all my vegetables rotting within two days. It also took two days to originally get someone in management to call me back (even though it did no good - she cant help me). You cannot talk to management if you call customer service. They downright refuse! What a company!
Published: June 19, 2014
Gina of Camillus, NY
Source: consumeraffairs.com

Maytag #mbl2258es1 - started leaking in the freezer two years after I bough
Maytag #mbl2258es1 - started leaking in the freezer two years after I bought it. Two service men who did not know how to fix it. Now the refrigerator is not cooling. No more Maytags. Horrible refrigerator.
Published: June 18, 2019
madeleine of Kenner, LA
Source: consumeraffairs.com

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, th
I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!
Published: September 27, 2016
Karin of Kelseyville, CA
Source: consumeraffairs.com

3 years ago, we purchased all new Maytag appliances for our home. Within on
3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.
Published: August 15, 2011
Tatiana of Cedar Grove, NJ
Source: consumeraffairs.com

I purchased a Maytag refrigerator from a local business (Decker and Sons in
I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.
Published: August 12, 2019
David of Grand Rapids, MI
Source: consumeraffairs.com

Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00)
Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00) was purchased in 2011. Mechanically, fridge is working, however, every piece of plastic inside the refrigerator section (the regular glass shelves with plastic rims, vegetable bins, and door ban shelves) are all cracking and falling apart. Additionally, the buttons on the ice/water dispenser fell off, exposing the actual buttons on the panel. All three of the regular sized shelves have severe cracks in the plastic that affect the sturdiness of the shelf. Both vegetable drawers are badly cracked, falling apart and one doesnt even stay secure on the track. Even all three of the door ban shelves are cracked with fractures along the sides and bottom. Weve resorted to putting clear packing tape just to hold the shelves together.We contacted Whirlpool, who owns Maytag and because our fridge is 4 years outside of the 1 year warranty, they could do nothing for us. In over 30 years of owning refrigerators, this is the first time Ive seen every shelf and bin crack the way this fridge has and in less than 5 years no less! Whirlpools solution to our issue was to send my call to their Parts Department. The total cost to replace all the cracked shelves, bin drawers plus the ice/water dispenser panel is $702.28. No thanks, thats as much as a new fridge. Whirlpool should be utterly ashamed of their total lack of Customer Satisfaction by distributing such a piece of junk. Who would have thought that an appliance costing a couple hundred dollars would be considered as disposable as an aluminum pan and in only 5 years! One thing is for sure, I will certainly think carefully again on ever buying another Whirlpool product again since they are so apt to take my money only for me to repurchase an expensive appliance again in less than 5 years.
Published: October 2, 2015
Vicki of Woodstock, GA
Source: consumeraffairs.com

I have a Maytag refrigerator that I bought 20 years ago when I moved into m
I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!
Published: September 9, 2019
Sandra of Cedar Park, TX
Source: consumeraffairs.com

Purchased a Maytag MBF2256HEW bottom freezer in 2005. About fours ago, I ha
Purchased a Maytag MBF2256HEW bottom freezer in 2005. About fours ago, I had to replace the control board to the tune of $140.00. Today the fridge quit working and this time it appears to be the compressor, so tomorrow we will be shopping for a new unit. It will not be a Maytag.
Published: May 30, 2014
Andy of Prince George , BC
Source: consumeraffairs.com

Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started hav
Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.
Published: July 15, 2015
Bud of Torrance, CA
Source: consumeraffairs.com

My refrigerator temperature control panel started flashing lights and the i
My refrigerator temperature control panel started flashing lights and the ice maker flap started opening and closing over and over. I checked online and there are numerous model #s doing the same thing, most all contacted Maytag, some were fixed for no charge. Some were not even though they admitted there was a defect in the electronic control panel. I was one of the ones they refused to fix because they said it was an older model but they fixed a 2006 model, a defective part is a defective part no matter the age especially if they know and admit there is a problem with the control panel.I cant understand why they wont take care of their problem, so now I have to spend over $300.00 to fix a problem that they made in manufacturing, that is not an outrageous amount, thank goodness, but I just dont understand why they wont stand behind their product when they can fix out for probably half that cost to take care of their problem. I didnt make the refrigerator, they did.
Published: March 5, 2018
Donald of Lafayette, TN
Source: consumeraffairs.com

Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Thre
Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.
Published: February 6, 2015
charles of Waconia, MN
Source: consumeraffairs.com

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to
Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!
Published: August 7, 2015
Stephanie of Terrell, NC
Source: consumeraffairs.com

I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for abo
I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for about 1K) from a local appliance store and after 9 months it wouldnt freeze. The local store picked up and left a loner for the fridge and made repairs in shop returning it in a week - great - except that approx. 11 months later the fridge again wouldnt freeze. The store sent repairman who charged 125$ to tell me it had leaked its freon again and would need repairs which were no longer covered under 1 year Maytag warranty. I asked the store to back their work but was only given a refill of the freon and half off the service visit. 2 months later the fridge is not freezing. I know because the repairman and store owner Mike told me that it had freon leak and that Mike himself had made repairs to the leak that the unit wasnt repaired.I have read that freon is toxic and can be hazardous to people with heart conditions and a list of bad effects. Maytag will only send someone to repair unit for a service call charge plus the repair charges and will not replace a defective unit. I can take the appliance store to small claims court over faulty warranty repairs but probably not the health risks - which are disputed by the experts. Ive read reviews and have heard from people who have appliance issues that the companies basically use a defective unit as a cash cow sending repairmen back again and again and never fixing the problem making a lot of money off of frustrated people who have bought a lemon from a company who doesnt back their product or their work. I was only looking for a decent refrigerator and paid plenty for one. I now have to get rid of a nuisance or pay to fix it - probably more than once and spend lots of time getting through the court vs. store owner process for any of the 1000 bucks lost on the defective toxic junk I got from Maytag.
Published: July 20, 2013
Jeffrey of Pinole, CA
Source: consumeraffairs.com

Our prior fridge died on a hot long weekend in July 2020. Desperate for a f
Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.
Published: October 13, 2020
MARILYN of Ancaster, ON
Source: consumeraffairs.com

Purchased our Maytag in October 2009. From the beginning it would make loud
Purchased our Maytag in October 2009. From the beginning it would make loud, popping noises occasionally but seemed to work just fine. At the time of purchase, we opted to buy the 5 year extended warranty for $125.00 (just in case). Here we are at seven months after that warranty is no longer any good and the freezer leaks all over the floor and we have to keep a towel at the bottom to soak it up.This morning I wake up to the panel being completely out and fridge is not running at all!!! We thought when we purchased our Maytag that we were buying the best of the best... not even close! We just paid for an expensive piece of junk! Who has the extra money just lying around to go buy a new fridge? Not us! This is unacceptable!!! I have read other reviews that sound pretty much exact to our experience with this refrigerator. I hope somehow they can and will be held responsible for putting this product on the market knowing full well it is an over-priced piece of junk.
Published: June 9, 2016
Roger and Nora of Chapmanville, WV
Source: consumeraffairs.com

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Thin
The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.
Published: February 20, 2018
Connie of Lake Mary, FL
Source: consumeraffairs.com

Well I like all the other people have the very same problem. Ruined floor f
Well I like all the other people have the very same problem. Ruined floor from sheet of ice that forms on the bottom tray daily. I was told I need a new main board which I understand is about $500.00. I am 55 years old and this was my first brand new fridge. I am so so upset. I grew up with the whole Maytag repairman commercials where he was so lonely cause he never had any repairs to do. All my life I grew up with these commercials. I thought I was buying the best. What a disappointment. It has been in my living room for 2 years. I keep thinking something wonderful is going to happen. Now I have to pay someone to haul it off. Great.
Published: September 23, 2015
Beverly of Plant City, FL
Source: consumeraffairs.com

Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was
Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.
Published: June 16, 2015
Kat of Bradenton, FL
Source: consumeraffairs.com

The refrigerator works well. No problems. Easy to move to clean behind it.
The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!
Published: December 31, 2016
Pamela of New Berlin, NY
Source: consumeraffairs.com

I purchased my which I thought was a stainless steel French door refrigerat
I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.
Published: June 24, 2016
Touriea of Buffalo, NY
Source: consumeraffairs.com

We purchased our Maytag Refrigerator brand new, about 18 months ago. It alw
We purchased our Maytag Refrigerator brand new, about 18 months ago. It always ran loud so the repairman came out during the 12 month warranty period. He told us to unplug and reset it, but that never did the trick. Eight months later, the fridge stopped cooling. We called our local repairman and he told us ($97 later) that the compressor was out. He said we should contact Maytag because the compressor should be under a 5-year warranty. Then the nightmare began. I spoke to four different reps with a total hold time of about 2 hours. Two of the reps put me on hold to get a supervisor and/or consult another rep and I was mysteriously cut off each time. One rep told me my compressor wasnt covered under warranty. The last rep I spoke to told me it was covered and he scheduled a Maytag repairman to come and replace the compressor. I was thrilled. The repairman came out and informed me that the compressor was indeed out and handed me a bill for $137. I asked why I was being billed and he said because that was the way that Maytag had ordered the service call. I told him that the Maytag rep had assured me that Maytag was covering the repair. He apologized and said that not only was I obliged to pay for the diagnosis (which I didnt need because I had already paid my local guy for the same information), but that it would cost $900 to replace the compressor. I was flabbergasted. I called Maytag and they denied all responsibility. They said that even though the rep had assured me of Maytags commitment to replace the compressor under the 5-year warranty, he had made a mistake and I wasnt actually covered. So I paid our local repairman to replace the compressor, because by that time, we had been living out of ice chests for 2 weeks. That was 3 weeks ago. Now the unit is freezing water on the bottom of the freezer and then leaking water on the floor. It is unconscionable that this company be allowed to defraud people to this extent. I will never buy a Maytag again and I would like to be informed of any class action suit. This company should be deeply, deeply ashamed of itself.
Published: September 14, 2014
Nodiah of Santa Fe, NM
Source: consumeraffairs.com

We have a similar problem to the others who gave reviews on their still NEW
We have a similar problem to the others who gave reviews on their still NEW Maytag refrigerators. Ours isnt even four years old and several weeks ago we started smelling a chemical odor which then permeated all of our food in the refrigerator and freezer. We didnt buy the extended warranty because we have owned a few refrigerators and all have lasted just fine for 15+ years with no problems. So I called Maytag. They said for a charge of $369.95 they would schedule a repair and would cover the service call, parts and repair and provide an 12 month warranty. If the service call results in an inability to repair the refrigerator, they will refund the full amount of $369.95. So I asked if Maytag would then replace the refrigerator, and the rep said we have to start with the service call before they would discuss any type of refund or replacement. Im angry and disappointed in Maytag. Its a good thing we have a spare refrigerator in our basement. What a hassle! Weve already had to throw away over $100 in food that picked up that horrible odor. Shame on Maytag!
Published: September 20, 2015
Anna of Saint Louis, MO
Source: consumeraffairs.com

I purchased a new Maytag refrigerator on September 21, 2007. The refrigera
I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!
Published: July 21, 2011
Scott of Waikoloa, HI
Source: consumeraffairs.com

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coola
I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.
Published: September 10, 2012
Julie of Henderson, NV
Source: consumeraffairs.com

Do not buy one. Maytag is unresponsive to repairs or parts that are needed.
Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.
Published: May 15, 2014
Rose Marie of Cumming, GA
Source: consumeraffairs.com

We bought a refrigerator June 4th 2014. 6 month ago the freezer and refrige
We bought a refrigerator June 4th 2014. 6 month ago the freezer and refrigerator was getting warm. Had to call repair service, it was the blower! On Saturday 12/9/17 freezer wasnt freezing, then fridge was clicking on and off. Unplugged it, called repair service, it was the compressor. $800.00 to fix it, the same amount as when we purchased it. Repair service told us to call Maytag, he said, Maybe they will help you, would not help at all. Talked to Lori, all she said was warranty is up after a year, I then said, I think a refrigerator should last longer than 3 years! Will never buy anything Maytag again! Yes Maytag does SUCK!!!
Published: December 14, 2017
Lori of Lockport, NY
Source: consumeraffairs.com

This is the worse designed product. The gaskets on the door keep making mol
This is the worse designed product. The gaskets on the door keep making mold. The end caps that hold the pantry lid keeps snapping off, had to replace them twice. It is a very elaborate and complicated installation which of course they will not cover. The water dispenser is inside the left side of the fridge and the water runs so slow, that you lose a lot of the refrigeration by the time you fill a glass.This appliance is very noisy. The customer service is sometimes nonexistent. I called on 9-16, I waited 24 min on the line and decided to hang up. The next day I tried again after 15 min they hang up on me. I tried again later got Customer service, but no they could not help me with installation of a replacement for a warrantied part that snapped off for no reason at all. I have complained while this appliance was under warranty, and after. They do not care. My advice is stay clear of Maytag refrigerator, I CERTAINLY WILL.
Published: September 17, 2015
Noelle of Santa Cruz, CA
Source: consumeraffairs.com

We too were having a water leak from the French door freezer and a sheet of
We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.
Published: October 7, 2014
Susanna R. of Abbotsford, BC
Source: consumeraffairs.com

Unbeknownst to us, our Maytag Refrigerators (MFD2561KES) ice maker develope
Unbeknownst to us, our Maytag Refrigerators (MFD2561KES) ice maker developed a problem with the fill hose which connects to the back of the refrigerator, causing it to pop off. The hose had been leaking water onto our wood floor causing all of the boards under the refrigerator and 6 feet in front to buckle. I cannot see why Maytag did not use a compression fitting instead of using a squeeze type hose clamp. Plus the ice maker has left a large sheet inside the freezer on the bottom. I use the ice maker daily to fill my cooler for work.We also have a Maytag Dishwasher which has a push button panel in front which has decided to give out as well. Not to mention our Maytag Double Oven which has never been able to close properly since we have had it. (The service man said that there is nothing wrong with it). We bought our house 7 years ago and my wife wanted nothing but Maytag because of our experience in the past. I gave up buying american automobiles years ago and I guess the same will happen when I replace these appliances (after I finish paying for my new floor).
Published: August 27, 2014
J. G. of West Valley City, UT
Source: consumeraffairs.com

I had a brand new Maytag refrigerator freezer delivered to my home. Not th
I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!
Published: July 31, 2011
Sean of Alexandria, VA
Source: consumeraffairs.com

I just bought this refrigerator a bit more than 2 years ago. I have to chan
I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.
Published: April 28, 2012
Gilles of Regina, SK
Source: consumeraffairs.com

This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/20
This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!
Published: January 9, 2015
Patricia of Pahrump, NV
Source: consumeraffairs.com

I bought Maytag frost-free refrigerator last August 2006. But now, I notice
I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.
Published: August 18, 2011
Estelita of Toronto, ON
Source: consumeraffairs.com

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week a
Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.
Published: July 6, 2016
Steve of Holland, MI
Source: consumeraffairs.com

I love the bottom freezer & refrigerator on top. Its so convenient... b
I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.
Published: January 29, 2018
Ann of Lansdale, Pennsylvania
Source: consumeraffairs.com

We bought a Maytag refrigerator about 3 years and have had so much trouble.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
Published: October 10, 2015
Jane of Slidell, LA
Source: consumeraffairs.com

My Maytag refrigerator has driven us up the hill and back and has taken us
My Maytag refrigerator has driven us up the hill and back and has taken us several months in order for us to get the issue solved. This is quite an expensive fridge freezer and the after service has been diabolical to say the least. All their service calls in the UK were handled by a third party and it seems that there is some sort of change of ownership between Whirlpool and Hotpoint so after all the previous visits by different companies the problem of water leaking unto our floor is still going on and now all their call are being routed through a major insurance and a utility company who are more interested in trying to signing you up on one of their insurance policies than fixing it.To make matters worse the contractors they use are absolutely useless when it comes to fixing american style refrigerators. I was told I needed various parts which would have cost hundreds of pounds or that the appliance was uneconomical to repair. All of which was untrue. This I later found out when after emails after emails Whirlpool passed on the contact details of a service agent ags refrigeration who came out and found that there was a fault with the water in line connector at the bottom of the refrigerator which they replaced.
Published: March 31, 2016
Dlderek of London, Other
Source: consumeraffairs.com

Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer h
Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.
Published: June 4, 2014
C. of St. Louis, MO
Source: consumeraffairs.com

My refrigerator is several years old, and I would buy the same brand when I
My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.
Published: August 29, 2019
Valerie of Galesburg, MI
Source: consumeraffairs.com

I have had this refrigerator for less than 3 years. It recently started lea
I have had this refrigerator for less than 3 years. It recently started leaking water on the floor and all over the bottom of the freezer. Repairman said it is a flaw with the defrost drain design. He thinks Maytag MIGHT have changed it since I purchased mine, but I dont know. Originally they used this small rubber valve;repairman said they get clogged very easily (even though I vacuum around it regularly and dont have any pets). He replaced that part with something sturdy that looks like a p trap. I looked online and there are loads of complaints about this exact issue with the defrost drain clogging. It cost $250 to have it repaired. I called Maytag to ask to be reimbursed and of course they will not do anything since it is out of warranty. Its a shame Maytag wont stand behind their products. Since there are so many of us with this issue, cant something be done?
Published: June 7, 2015
Mary Jane of Lincoln, NE
Source: consumeraffairs.com

Our experience with our Maytag refrigerator has been anything but good! It
Our experience with our Maytag refrigerator has been anything but good! It has the model # and serial # of the ones that have been recalled, only we have just found out about this. We bought this new at Sears. Soon after, it started having troubles with the freezer, would freeze up and the whole thing would stop working. Over the years, we have had repair after repair, money after money. Just for the record, my husband and I about every two weeks spend about one hour defrosting this monster! It looks nice on the outside.
Published: November 18, 2012
Sandra of Kingsport, TN
Source: consumeraffairs.com

Duck bill valve for defrost water from freezer malfunctions, water flows in
Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.
Published: August 26, 2014
see of St Augustine, FL
Source: consumeraffairs.com

The freezer leaks water onto the floor in large pools. Had it repaired, two
The freezer leaks water onto the floor in large pools. Had it repaired, two weeks later, still leaks. Very unhappy with the performance of the bottom freezer Maytag refrigerator.
Published: May 5, 2018
Teresa of New Baltimore, MI
Source: consumeraffairs.com

My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into
My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into base under bottom freezer door. It then fills up and freezes into solid sheet of ice and overflows and leaks into floor. Ruins Hardwood Floor. BEWARE!!!!! I have now seen several similar complaints online. Mine started doing this less than 2 years old!!!!!
Published: November 23, 2014
Steven of Puyallup, WA
Source: consumeraffairs.com

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a coup
We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.
Published: September 4, 2015
Bonnie of Pierson, MI
Source: consumeraffairs.com

I wish I had never bought a Maytag refrigerator! Nothing but problems. The
I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I dont think the Maytag man is sitting around from lack of work, maybe laziness. Dont buy a Maytag.
Published: October 31, 2011
Sherrie of Pgh, PA
Source: consumeraffairs.com

Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and workin
Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and working water leaked from bottom. Called recommended service. Result took out fridge and brought in another new one. Today the fridge/freezer ices up, ends up sounding like a rocket ship. Not working efficiently. Called for authorized service. Was told needed a new thermostat... after TWO Years? Service call price $125, quote to purchase, replace and install thermostat $550. Almost $700. Big mistake buying Maytag- who knew? But never again! We are quite angry and very disappointed with the mediocre performance of this product.
Published: June 13, 2017
Thomas of Media, PA
Source: consumeraffairs.com

I built a new home in November of 2013 and filled my house with all brand n
I built a new home in November of 2013 and filled my house with all brand new top of the line Maytag appliances. Almost a year and a half in, my $2500 refrigerator is broken and all my food is lost. They send a repair man out; and guess what, the warranty is expired. So they wanted me to pay $800+ to have my refrigerator repaired a year and a half after I purchased it. I cant believe they have no shame in sending out products with their name on it that only last 1 1/2 years! I would never treat anyone like they treat their customers. They hold no responsibility. Their name holds no value to me anymore. I was extremely disappointed.
Published: May 7, 2015
Misti of Jersey Shore, PA
Source: consumeraffairs.com

Its the worst experience I have ever had with any product. I grew up watchi
Its the worst experience I have ever had with any product. I grew up watching the Maytag man as a child and thinking that must be a top of the line product. Boy was I wrong. I went out six years ago when I purchased my new home and purchased for 1,550.00 a brand new refrigerator with side by side, and ice maker on the bottom, silver in color. It looked great, the quality was and is terrible. The freezer stopped freezing a couple of days after the first year was up. The Service department at Maytag is terrible, I called them for assistance and they were anything but helpful rude is a better word. Its been a nightmare! How could they ruin that good, or even great name of that product. Never will I buy a Maytag appliance again. I tell all of my friends as well. Oh yes so far as the leaking is concerned, my floor is damaged as well.
Published: November 3, 2016
antee of Charlotte, NC
Source: consumeraffairs.com

I am not complaining at all about my dealer. I am complaining that I also a
I am not complaining at all about my dealer. I am complaining that I also am like the many others with the French door fridge/freezer. The bottom of the freezer freezes up and water pours all over the floor. I thought that Maytag was a good appliance, but also had problems with the pump and drain on my washer. Both of these are only 2 1/2 years old.
Published: August 24, 2015
Patricia of St. Albans, VT
Source: consumeraffairs.com

Ice maker not making ice, lights on the temperature controller are all flas
Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.
Published: February 17, 2012
John of Wautoma, WI
Source: consumeraffairs.com

Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit wor
Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.
Published: February 11, 2015
barb of Irwin, PA
Source: consumeraffairs.com

Two months after purchasing our Maytag refrigerator, the light/cooling unit
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
Published: February 15, 2018
Kara of Mccordsville, IN
Source: consumeraffairs.com

My front load Kenmore just fell apart. I guess Im lucky I have had it for 8
My front load Kenmore just fell apart. I guess Im lucky I have had it for 8 years and now its broke. I could fix it but thought it would be better to get a new one. I looked at all the reviews for front load washer and could not find one that had positive reviews. So I went with a top load. After reading all the complaints I might have made a mistake, but its too late now as it was delivered yesterday and now doing the clean cycle. Oh my…what junk they all produce now - a true throwaway society. My refrigerator is still working after 24 years what a gem of a product. Happy days.
Published: September 22, 2013
Rickey of Plaistow, NH
Source: consumeraffairs.com

The whole Control Panel lights are turned off for several minutes. Then the
The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.
Published: September 17, 2014
Gustavo of Miami, FL
Source: consumeraffairs.com

Was coerced into purchasing this fridge three years ago. Told how Maytag is
Was coerced into purchasing this fridge three years ago. Told how Maytag is the highest quality fridge etc. From day one it was noisy and seemed to be running half the time. I had asked for a quieter fridge, partially why I paid $2000 for it. Now there is something wrong with it. Not sure what yet. But for $2000 it should not be failing three years later. My Samsung was quieter, 1/3 of the price and lasted at least 8 years. Thought about calling customer service but read too many bad experiences here in regard to that. Will never use Maytag again.
Published: January 5, 2018
Frank of Saskatoon, SK
Source: consumeraffairs.com

I am extremely disappointed with Maytag and the representatives I spoke wit
I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.
Published: July 23, 2013
Sarah of Hamden, CT
Source: consumeraffairs.com

Purchased refrigerator model # MFT2976AEMOO September 2013. First repair wa
Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.
Published: August 23, 2016
Brown of Williamsville, NY
Source: consumeraffairs.com

Same as everyone else, ice freezes up on the bottom and water runs out all
Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.
Published: October 2, 2013
Valorie of Boonville, NY
Source: consumeraffairs.com

H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool need
H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.
Published: July 6, 2014
walter of Bakersfield, CA
Source: consumeraffairs.com

Maytag has really gone downhill. Had trouble with a factory defect in a new
Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.
Published: March 1, 2014
lori of Gulfport, FL
Source: consumeraffairs.com

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a
The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.
Published: December 20, 2011
Ken of Windsor, NJ
Source: consumeraffairs.com

After a year or so my Maytag fridge is leaking, I followed instructions on
After a year or so my Maytag fridge is leaking, I followed instructions on how to remove ice clogging the drain pipe and fixed the problem. I see that this problem is going to repeat over and over again for the life of this unit, because of a poor design.The design fix will be to add a small heater (at the location where the ice creates the clog) actuated periodically by the control board, or at least with a manual push button for the user can easily remove press the button to melt the ice clogging the pipe. This is a cheap design which did not go through design validation and qualification.
Published: December 26, 2014
Anthony of Melbourne, FL
Source: consumeraffairs.com

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers st
Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.
Published: January 6, 2016
Almq of Ellenwood, GA
Source: consumeraffairs.com

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2
Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.
Published: August 16, 2014
Catherine of San Diego, CA
Source: consumeraffairs.com

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for t
Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.
Published: August 25, 2012
Betty of Hopkins, SC
Source: consumeraffairs.com

The freezer will frost up and the shelves will not move. Repairman has been
The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.
Published: August 16, 2015
Joe of Hammond, IN
Source: consumeraffairs.com

I bought my black refrigerator in 2006. It has ice in the door and freezer
I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.
Published: August 22, 2020
Darlene of Maryville, TN
Source: consumeraffairs.com

We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1
We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.
Published: December 27, 2012
Judy of Warriors Mark, PA
Source: consumeraffairs.com

Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice
Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice maker has leaked for two years. Paid for service come out and look at it, ice maker is shot, three years old, and it is junk. Tried to get help from Maytag Customer Support, what a joke. I was hung up on 4 times, and never did get any type of help except your unit is out of warranty. Bought at the Maytag Store in Saginaw, Michigan. No help there either. DONT BUY MAYTAG!!! They are junk!!!!
Published: September 27, 2016
Mike of Midland, MI
Source: consumeraffairs.com

I am having the same problem with the sheet of ice forming on the bottom of
I am having the same problem with the sheet of ice forming on the bottom of the freezer and leaking water out every week or so. It is getting very frustrating. After reading all these reviews I am realizing it is a manufacturing flaw and think there should be a recall. We have model MF12269VEQ3.
Published: October 30, 2014
Beth of Shoreview, MN
Source: consumeraffairs.com

Ice builds bottom of freezer then leaks onto floor. Should be a recall.
Ice builds bottom of freezer then leaks onto floor. Should be a recall.
Published: October 10, 2013
Gerry of West Springfield, MA
Source: consumeraffairs.com

I bought this Maytag French door model MFF2258VEW2 in 2010. Within the firs
I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.
Published: August 14, 2012
Sandra of Gaylesville, AL
Source: consumeraffairs.com

Ice maker flaps open and closed and lights flash. Bought brand new lasted a
Ice maker flaps open and closed and lights flash. Bought brand new lasted a couple years. Lots of people are having the same issue according to internet and nothing is being done by Maytag to help except offer repair at half the cost of new fridge! Junk!!
Published: October 13, 2017
Craig of Goodrich, MI
Source: consumeraffairs.com

We have a purchased a Maytag two door refrigerator a few years ago despite
We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.
Published: December 18, 2016
Selim of Katy, TX
Source: consumeraffairs.com

Im writing in reference to Model # MF12569YEM2. Bought this 3 years ago for
Im writing in reference to Model # MF12569YEM2. Bought this 3 years ago for close to 3k. Since then it forms a sheet of ice under the bottom freezer and leaks water onto the floor. It has ruined my hardwood floor and leaked through the floor to my basement and now need to re-sheetrock the ceiling. Its a bad design and should have been recalled because I see everyone else with this model is having the same issue.
Published: September 14, 2015
Jessica of Toms River, NJ
Source: consumeraffairs.com

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this bran
Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.
Published: December 26, 2014
jay of Willows, CA
Source: consumeraffairs.com

New side by side, water inlet to ice always freezes. Had a service man out,
New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.
Published: October 19, 2016
John of Lexington, KY
Source: consumeraffairs.com

Purchased a refrigerator freezer in 2012. It freezes the refrigerator conte
Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......
Published: April 22, 2014
Anna of Hillsboro, IN
Source: consumeraffairs.com

My refrigerator outer case has felt very warm to the touch at the section b
My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.
Published: October 26, 2015
Timothy of Marksville, LA
Source: consumeraffairs.com

I have had this refrigerator only 6 weeks. The freezer works but the refrig
I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.
Published: July 13, 2018
Jo of Dundalk, MD
Source: consumeraffairs.com

Maytag 18.5 cu ft Bottom Freezer Refrigerator purchased 12/10/12. 1/12/16 t
Maytag 18.5 cu ft Bottom Freezer Refrigerator purchased 12/10/12. 1/12/16 the bottom of the freezer had an inch of ice that leaked onto the floor. My plumber chipped away ice and unclogged drains $97.50. 4/19/18) the same $97.50. 5/22/18 an appliance repair business installed a drain kit $148.40. This was his 25th Maytag with the same problem. A whole website has complaints about this problem. I sent a letter to Maytag and they wanted to send out their technician to find out the problem (with a service cost to me). With all these complaints, and a kit to fix it, they already know the problem but refuse to do anything about it. Maytag used to be a reputable company. No more. The customer service said I should have bought an extended warranty. I said a $1400 refrigerator should last longer than 3 years (the first leaking occurrence). I will never buy a Maytag product (nor Whirlpool that makes it).
Published: May 23, 2018
Carolyn of Oakmont, PA
Source: consumeraffairs.com

I have a Maytag refrigerator that is 7 years old. It works fine except it n
I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.
Published: December 7, 2015
Terry of Monroe, WI
Source: consumeraffairs.com

My five year old refrigerator freezer was leaking due to a corner filler pa
My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.
Published: August 11, 2016
Debra of South Woodstock, CT
Source: consumeraffairs.com

Bought a Maytag bottom door refrigerator/freezer about 3 years ago and with
Bought a Maytag bottom door refrigerator/freezer about 3 years ago and within 6 months had the bottom drawer ice freeze issue that is so common all over the internet. Today is the THIRD ** time Ive had to take this piece of crap product apart and clear the ice. For all of you who have contacted Maytag in the past... Ill bet you got the same response I did when the fridge was new. They claim there are NO KNOWN ISSUES. They actually told me they had NO RECORD of previous complaints with this issue. MAYTAG SUCKS! I wouldnt take a free appliance from them. Worst customer service possible and they take no responsibility for their ** design and problems. There should be a class action suit for this issue. IF ANYONE IS EVEN CONSIDERING A MAYTAG APPLIANCE... Do yourself a favor and think twice.
Published: March 12, 2016
louie of Park City, UT
Source: consumeraffairs.com

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