We purchased the washer and dryer pair...beautiful looking, no agitator, water efficient. Load sensing feature. TERRIBLE, TERRIBLE, TERRIBLE. WORST APPLIANCE WE HAVE EVER PURCHASED. Used it 3 times. Clothes would not rinse, left white soap residue in the folds of the black clothes, even after a second wash. Home Depot was just the GREATEST, they replaced it for us. We went with a less expensive model GE. With the agitator and full water load...save yourself A LOT OF TROUBLE, stay away from Maytag Bravos XL.

I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.

2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!

I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but its not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!

RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.

I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!

Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, no recall. Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks. I purchased the Maytag brand thinking this was going to be the best and will last me a very long time. Unfortunately, I was wrong. It only lasted me one year without breaking down and the customer service department is horrible. You can tell they definitely dont stand by their name, the Maytag name is a thing of the past. I will never recommend this brand to anyone else for purchase and I regret having swayed my mother to purchase the very same set I did. This has been an awful experience and I am wishing I had chosen a different brand. Maytag leaves me angry and very much dissatisfied.

We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.

We purchased both a new Maytag washer & dryer in 2011. Our dryer, Model #7000XG1 all of the sudden started thumping when we were drying our laundry. After we called a technician to come out, he stated we had a crack in our drum. How in the heck does that happen in 4 years time and only laundering for 2 people? Of course this steel drum should not wear out before the other parts, but it did. Since there is a backorder on the replacement drum, it makes you wonder if this problem is wider than it seems. Also, Maytag would do nothing for us other than offer us the purchase of a new dryer at a discounted rate good for only 7 days of their offer. Seriously, how about standing behind your product? And, then again, why would we be enticed to spend that kind of money on the same type of product that has flaws? Uh, duh Maytag or Whirlpool. Silly fools you are.

Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!

I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

Great appearance, great job on getting our clothes clean and dry. Good dryer cycle choices and output. Good washer cycle choices and output 98% of the time, BUT, sometimes the washer needs a do over about once in 50 loads. Overall, two thumbs UP.

This happens to be a commercial one - I dont know why; the landlord bought it. It will not do just 1 or 2 items. I would need this for when I have a very muddy towel from the dog & dont want to put anything else in with it; or with a newly purchased item that I want to wash by itself. It gets stuck on the wash cycle & will not continue. Then I have an item(s) that is soaking wet, which I dont want to put into the dryer. And in the winter, I cant put it outside. I did an online chat about this & was told not to just put one or 2 items in the washer. What??? Im 68 years old; have been doing wash for well over 50 years & have NEVER had this problem. I dont know if this applies to all Maytags since this is the only one Ive ever had, but I would definitely not recommend this product!!!

Holds a lot of laundry. Spins laundry almost dry so its quicker in the dryer. Easy to load. Easy to add wash soap and fabric softener. Only problem is its very deep to reach the laundry at once its done if youre not real tall.

Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.

We purchased a Maytag front-load washer and dryer in October 2010. In March 2011, all bearings and the drum needed replacement. In July 2011, the pump needed service and now in Sept 2011, we were told a new drum and bearings are needed again. The washer is still under warranty by Maytag. We contacted Maytag to ask for an exchange or a refund but we were told that it wasnt possible.

Our Maytag Elite Series dryer is not under warranty but we have had nothing but issues with this dryer since we have had it. However, now I have holes in the heat intake at the back of the drum. This is so very dangerous and could cause a fire. I am certain this is a manufacturing flaw. How on earth does the inside of a dryer have parts that will not hold up to heat? At any rate, I want it fixed. The only way to fix it is to replace the drum. This has to be a flaw in design or manufacturing and this particular model should be recalled.

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).

The Maytag Washer and Dryer we bought new and they have been great. The dryer was bought in 1972 and still works well. The washer was bought in 1997 and still does a good job. We are satisfied with the long time these 2 appliances have lasted. Do any appliances manufactured today last that long?

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

I would not recommend a Maytag front load washer to anyone. I bought a Maytag Maxima 4 years ago and it looks like its not even available any longer so Im writing my review on a similar machine because after much research Im finding that all the Maytags have a similar issue. I have an MHW7000XG1 model large capacity washer. After 4 years the MCU went out and the cost to repair is $500. I looked up the error online and sadly there are so many others with the same problem. I had always thought that Maytag was built to last, however, after lots of research I am finding that 3-5 years is all you get before either the MCU or CCU (or both) have to be replaced. After replacement most people get another few years and then it has to be replaced again. By that time I could have purchased a brand new washing machine. The appliance repair company told me to get a Speed Queen. Thats the washer/dryer he has. They are built to last up to 20-25 years. Im a single mom and cant afford to repair my washer or buy a new one so it looks like Ill be doing laundry at relatives house for a while. Terrible product and definitely not worth the $1500 I spent on it 4 years ago.

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, cant even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since its been 4 years. I will never buy another one.

What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...

Was so excited to get this machine so that I could wash larger loads, including blankets, but unfortunately the machine didnt really clean as expected. That was very frustrating, but even more upsetting was when it began to sound like a jet engine when in the spin cycle. In researching this online, we have discovered that it is probably the bearings. When we called for service from the local store where we purchased the washer and dryer, we were told that it will likely cost at least $600 to repair. We have looked online to see if it is something that we can do ourselves, but really dont want to attempt this as it will require some heavy lifting and a lot of time. I am amazed that a machine like this would fail in such a short period of time and would like to add my name to the list of people who will not buy Maytag again! If a class action suit is ever filed against Maytag for this poor excuse for a washer, count me in, but unfortunately I will probably need to buy a new one before much longer.

I purchased a Maytag Bravo washer and dryer in 2008. I had a repair person out today on both units. I was told that it will cost as much to fix the washer as it would be to purchase a new one. As far as the dryer was concerned, I was told to live with the timer issue rather than replace the expensive mother board. I was also told that the drum bearing issue with the washer is fairly common with the Maytag machines. It looks like the Maytag repairman isnt so lonely anymore! I paid a lot of money for these machines and they amount to a hill of garbage after three years. I may be buying a new washer, but you can bet your boots it wont be Maytag/Whirlpool!

Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).

We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.

I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.

I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.

We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytags web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didnt they send me a recall notice so this could be corrected with a refund or something?

We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.

Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.

It is impossible to dry clothes in the dryer without the worst wrinkles you can imagine. I have 2 of them and they are both horrible machines!! The drum spins too fast which causes the clothes to get stuck against the tumbler fins. The centrifugal force holds them there and they just ride around without tumbling in the drum. When the cycle is finished the clothes have been dryer while jammed up against the fins and they are so wrinkled you have to wash them again. The ONLY way to get them through a drying cycle without a tremendous amount of wrinkles is to stop the machine every 5-8 minutes and fluff the clothes around inside the drum by hand. DO NOT BUY!!

I believe the Maytag Bravo washer and dryer was manufactured so the Maytag man would have something to do once again! Buyers Beware! My $800 washer broke down 1 week after warranty costing me $400 to repair!!! Half the cost of a new one... now the dryer is making horrible noises. I fear calling for repair... or should I just buy a new different one?? My last washer and dryer lasted 30 years!!! Bravo certainly did not have all the kinks out of them before marketing them! The cost is to the consumer who trusted the name! You cannot return a 2 year old appliance! The laundromat would have been less costly than this washer and dryer! Maytag should be made to recall these defective machines or at least repair for free. Do not buy!

Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

Maytag washer model MVWC416FW1. This is the worst washer ever. I only had this washer for 1 year and 2 months. Oil leaks from the bottom all over my floor. The washer is soooooooo loud you can probably hear it down the street when it is on spin cycle and the start button works when it wants. I called Maytag and they told me if a service man come it may not be covered and I will have to pay out of pocket. The 10 year warranty listed on top of the washer and dryer only covers the parts not the labor. Very disappointed. Its a good thing I purchased an extended warranty but I dont know what will they do. 1 year and may be buying another washer. It DEFINITELY wont be a Maytag. If I could rate this a 0 I would.

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

I bought this new washer and dryer pair at Lowes August 2018. I chose this brand because of the very large wash tub (5.3 cu ft) since I have king size bedding. My previous washer was a front loader, and there were problems with the door seal molding and stinking, and loads had dry spots on them after washing. So within a very short time, I realized I hated this new washer. Very noisy, no agitator, very long cycles. You cannot adjust the time or water levels, and the biggest problem... I CANNOT REACH THE BOTTOM OF THE TUB! I had to steal the grabby toy out of our toy box to pull the wet load out! The laundry comes out all tangled up and horribly wrinkled, even when using the wrinkle-free setting. I line dry a lot of my clothes and now have to iron everything. Never had to do that before. I know Im stuck with this set, but will look forward to the day when it dies and I can buy new ones again.

I wish I had found this website before I bought my new Maytag washer and dryer from Home Depot on March 7, 2018. I replaced a 30 year old Maytag washer that I should have kept. I wash two loads a week so has not been used that much and now it will not drain. I tried everything, canceled the cycle out, checked the circuit breaker, unplugged it, removed the clothing, bucketed out the excess water, tried the drain and spin cycle, etc. Just will not drain or spin. Repairman is coming next week... Still under first year warranty but if it is not the “fault” of Maytag I was told there will be a $90+ minimum service charge.

I bought my Bravos x washer and dryer set three years ago. Ive never been happy with them. You have to put the washer setting on bulky to even wash a normal sized load and they still dont come clean. Only three years old and Ive had problem after problem with the washer. As Im typing this I have a full load of clothes in the washer that will not wash, its full of water and wont even drain and spin. PLUS the lid wont unlock. So aggravated.

I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

I purchased a Maytag Bravo washing machine item # 26 23872 for $617.69 on 11-23-11 and it was delivered and set up on 12-02-11. My problem is if you have dirty sweaty clothes, you cannot get them clean with such little water. I used the HE detergent as directed. I talked to a woman at the local Sears Appliance store this morning, 7-11-12, about it. She said I need to use Affresh. So I did clean my washer but with a similar brand and my clothes are still stinky. I have even washed an empty load or two with bleach and hot water. I make sure I wash with hot water and completely dry my clothes.When you take a bath and dry yourself off with a towel, it smells like a musty basement. I am allergic to mold. I cant even take a wash cloth, get it wet and wash my face without wanting to throw up from the smell. I have had guest comment on the towels as well. Its embarrassing. The problem is you cannot clean something with an inch of water in the machine. I am 58 years old and now have to do the wash. I went to the store and asked if we could return it for an exchange or anything like a discount on a new one and she would not budge. She said it had to be within 90 days but 90 days was in the middle of winter and I was not having dirty sweaty clothes from doing outdoor yard work.Now that summer is here, 7 months later, my clothes have been smelly for a few months. I cant take it anymore. I showed the woman that I had been to Lowes and had an estimate of 10% off with free delivery, set up and haul away. She said she could do 15% but when you add on the delivery fee, it was higher than Lowes. I purchased my whole upgraded kitchen stainless steel appliances for about $7,000 and this set of washer/dryer but Sears could not help me out? What a disappointment that a loyal customer such as me could not at least get free delivery on a new washer. I went right back to Lowes and ordered the same machine I wanted Sears to sell me matching Lowes price.So now, I am stuck with a 7- to 8-month-old machine still in the one year warranty that is like new but is a worthless piece of junk as my clothes all stink. Run, dont walk if someone tries to sell you a low water HE machine. I tried sending this letter to searsinfo.com corporate office and it is rejected even though the website gives you that address.

I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.

I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.

We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

When we first purchased our fridge, I was super excited. I have read the numerous reviews regarding ice in the bottom and the noise. Ours is noisy also. Nothing I cant live with. Now ice on the bottom. That doesnt work for me. A friend of ours told us the drain was plugged. Not that the doors needed to be replaced, nor does it need gaskets. All you need is a hair dryer and a man like mine who can build or fix anything (honest to God that is the truth). He took the drawers out and then removed the door to the freezer. In the center on the back of the fridge is a drain hole. Aim a hair dryer in this spot and it will melt the ice which is plugging the drain. Ours took about three years to have the water in the bottom issue. Since we have now seen where the drain hole is, there would be no need to take the door off and the drawers out. Now, one other preventive measure. Take off the lower back plate of the fridge. At the beginning of the drain hose is a rubber nipple. There is barely any room for the water to drain. We cut the end of the nipple off in order to make the water drain better and less likely to stop up. We just snipped a bit of the end. The reason it is designed like that is to prevent air from coming into the. Just a small snip. I hope this may help some of you. Tell the Maytag repairmen how to fix it.

It’s the worst washer I have ever encountered! I never have clothes that smell clean. The water seems to never completely spin out, the spin cycle is terrible!!! My whole house shakes when it’s spinning and the noise coming from it is so loud. The time on it is never correct; it will say there is 9 minutes left and then just go to 1 and quit! My clothes have never looked clean with this machine. And yes, I use very good detergents and everything else to try to help with no luck! The dryer just takes forever to dry anything. Needless to say, I will NEVER purchase another Maytag again!

We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.

All I can say is what a mistake. Had a front loader that always smelled and had mold around rubber gasket in door. So, wanted a top loader this time after old GE died. Unbelievable, not enough water to clean clothing. Clothing comes out with some dry spots. And the worse thing is washing black items, tiny particles on black pants, shirts, etc. Think is lint not soap but not sure. You have to rub all over the clothing to try and remove. This washer is 8 months old and I have cleaned it with baking soda and vinegar mixture thinking this would help, it doesnt. The spin cycle sounds like a rocket ship taking off. Lots of banging noises during operation also. I have invested a lot of money thinking Maytag is rated high. It is a pretty grey color with glass top. Well I was fooled, not only the saying looks arent everything for people but its true for washing machines. I have gotten multiple mail from co. wanting me to get extended warranty. Think I will, usually dont, cause I think it wont be reliable. Wish I had my washer from the 70s and 80s. Plain old wringer that got things clean. Just put black pants in dryer on very low heat taken out damp cause I dont dry a lot of my clothing. This seems to have helped to remove stains (soap)/ lint. but, talk about wrinkles, oh boy, this machine has that spin cycle going 100 miles a minute. And if you pick a lower spin speed things come out wet. I actually can say I hate this Maytag Bravo. Things dont come out clean, wrinkles beyond control, very loud. Please folks check out your sites on the internet before buying Maytag.

I would have given this washer/dryer a 0 star, but wasnt able to. Bought the pair and first thing, couldnt get enough water in the tub, clothes wallowing around for an hour in the few cups of dirty water that it allows. Cant even believe how terrible this combo washer and dryer is! Now I get to wash everything in this piece of ____ twice, thank you Maytag! Just took out a load and it is dingy and stinks, so now its wet, on the floor waiting its turn to go back for another wash (possibly even a third).If you want clean clothes, do NOT get this washer. Dryer has issues also. For whatever reason, the AF signal has been on for a couple of months. Turn it off and back on and its okay for a bit, then back on. Its the Air Filter. Its not plugged, so I dont know, I just keep using it with intervals of resetting it altogether. What a total waste of money. Am going to give it away for free as soon as I find a replacement! Save yourself a huge headache and look elsewhere than Maytag. Oh, and if Maytag happens to read my review, you can contact me for a refund any time, just respond to this post, you can even come pick it up and get it out of my home. Thanks a bunch!

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.Since the forces of gravity cause a loading of the rear bearing on the front of the bearing raceway only, the machine is doomed to catastrophic failure of the entire drum system--and they all do this. When the washer goes into spin mode, it sounds like a jet engine taking off and that is a symptom of the bearing design beginning to fail which begins on the first use of the machine. The cost of the drum assembly/bearing and the labor is far more expensive than buying a new machine and therefore, not worth it. Avoid Maytag products at all costs.

I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/heat sensor three times in the past three years. Dryer takes forever to dry. I spoke to the repairman who told me in confidence that his company receives a lot of calls about this specific dryer for the same reason. He said the part was originally made faulty and thats why it keeps going out. The part being the thermo sensor/heat sensor.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

After having had Maytag Highlander washer and dryer for 28 years in our early married life, and continuing to think that Maytag was a quality product, we purchased the Neptune front load washer MAH6700AWW. Let me tell you this IS NOT your mothers washer, nor is this Maytag a quality product. First it was necessary to install water pipe shock arrestors because of the water valve on washer causing shock in the waterline when it closed. The automatic Softener/detergent dispenser didnt work from day one.Coins and etc. constantly kept getting under flippers and couldnt be easily removed. I found that it was impossible to remove the plastic flipper without breaking a plastic mounting tab. On my first call to customer the Maytag Customer Loyalty Team, aka Customer Service (CS), I was told that the plastic flippers were not available as a separate part, and that the entire tub assembly with plastic flippers would need to be replaced. WHAT???????? THATS LUDICROUS. After temporarily securing the broken flipper to the tub, I thought Id call again about a week later to see if the previous answer was correct. On this call, the customer service lady (whose name I have), said the flippers are available and that she would send two at no charge. A few days later two flippers arrived, but were not the correct ones. I then decided to drill two holes in the tub and remounted the broken flipper with two stainless screws as a permanent solution.Two pumps needed to be replaced. One was replaced under warranty and one by myself. The one replaced by me was damaged by a coin that made its way from the tub to the pump. Other washer manufacturers provide a means of trapping such objects before they get to the pump. The wash cycle stopped unexpectedly numerous times without reason, after which the code 5d was displayed. I called Maytag Customer service. The representative didnt know what 5d code meant. Her suggestion was to call a service man. Again, I called later to ask and was told 5d meant excessive suds which wasnt the cause. Might this have been a control problem?There were three incidents of water discharging onto the floor from under the washer over the last two months, which caused water to cover an area of approximately 5 by 12 resulting in extensive cleanup in addition to damage to stored items. Since these occurrences were weeks apart and unpredictable, I knew the problem would be difficult, if not impossible, to diagnose, even by a serviceman. I concluded that it was probably a problem with the control; either filling too long or not emptying the tub before refilling for the next cycle. Thats when I decided to send this troublesome Maytag piece of junk to the landfill.

Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!

I purchased this Maytag washer/dryer set in February 2017 and I am very, very happy with it. This is a brand that has proven dependable for more than 80+ years. This is a low water washer that saves money on energy bills. I love the extra large capacity and was very concerned how well it would clean without an agitator. But having confidence in the name, which is why I purchased this set, I was very pleased with the cleaning power. The only disadvantage I see is with the soak cycle which is timed. I would like to have an option to soak indefinitely. So if you are trying to remove blood stains, you may have to use the soak cycle a few times before all the blood is removed. (Assuming that you are only using cold water and no additives.)

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!

I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.

Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.

My washer is 3 years old, it sounds as though an earthquake is rocking my laundry room during the addition of water, rinse, and spin cycles. Cleanliness only when washed twice, along with the washer stopping at 12 minutes because of UL signal (unbalanced) - this happens even when I have a small load. The dryer does dry clothes however along with tons of Lint stuck to my clothes. I empty the lint screen after EVERY dry cycle. Have had repairman who charged me $70.00 and said he could not fix the washer.

We purchased our Bravos XL Washer and Dryer from Home Depot in November 2012. We also purchased the three-year extended warranty. I just replaced the washer today, and definitely NOT with a Maytag. We only spent that much on the Bravos XL set as we were heading into retirement and wanted to update our appliances. Maytag has always had a decent reputation, so we decided on this particular set.This washer was a terrible purchase decision. The drain hose had to be replaced due to leaking. We handled that fine. However, just past the extended warranty period, the main bearing went out. Also, the transmission was going out, and the washer was spewing nasty black fluid all over from underneath. The repair was going to be a minimum of $750.00 just for the bearing and tub assembly, and the repairman was honest and said it wasnt worth it, to just replace the washer. We didnt even discuss the transmission issue. We were more than a little disappointed in the duration of life out of this washer. I had my other washer for 20 years plus. Thankfully, and hopefully, the dryer will remain in good working order for some time.Being a senior, this was not the expected lifetime I was after out of a major appliance. I dont need this sort of expense every four years, or less as Ive read on these reviews. On average I do 2 to 3 normal sized loads of laundry a week at most. Not good Maytag, not good. If there ever is a class action suit in regard to these machines, Im interested!

I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.

SO SO disappointed. I thought by purchasing a Maytag washer and dryer that I was purchasing quality products. Not so. After only 3 yrs, the dryer is broken. It needs a new heating element assembly at $139 plus a visit from the technician and installation. In total, it will cost about $300 to repair. The washer is slowly going also. It takes about 2 minutes before it starts. Never used to do that. The technician told me that these do not last and that the computer is likely to go in another couple of years which will cost $400 to repair. I called Maytag to see what they could do for me. They offered the part at 1/2 price but insisted on another diagnosis even though Ive already had one. That along with their labor cost was going to cost more than anyone else. So no more Maytag products for me.

These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

Maytag MCT Washer & Dryer - I bought the largest capacity to save time. However even my 6ft tall husband has problems reaching the bottom to remove clothes. Even worse is the lack of water to clean clothes, washes so long it wears clothes and they are still dirty. I tried to improve on my old Neptune and Id love to have it back. I may have to junk this washer. The dryer is very slow. Buying this set was tossing my hard earned money in the trash.

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!

I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.

The washer does not wash properly at all. There is not enough water. The clothes come out covered in lint and still soiled. MOD: MVWX655DWI, SER: C63142093. DO NOT PURCHASE THIS PRODUCT unless you want a ton of frustration!

I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.

I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! Thats pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldnt normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldnt be happier. Maytag will get no further business from me.

We have a 2 year old Maytag washer and dryer. 10 year warranty may I add. Well, we get 2 frantic calls that say, “They heard an explosion and the bottom of the house is flooded.” An explosion so violent that it shook our 3 story house and sounded like a bomb went off. Our washer and dryer are on the main floor. When we get there we found the washer top was dented so bad that it dented the bottom of the dryer that sat on top of it - blew the dryer door open! Blew the front of the detergent compartment and blew the side apart! Scared my mother and father in law who lives downstairs and who is bound to a wheelchair! Not to mention the fact that it flooded the basement and ruined the ceiling and Maytag says they will replace the washer! Are you serious? Who wants another washer which may or may not explode! What about the damage to my house! This just happened a couple of hours ago! We are very ticked off and not happy with We will replace the washer! Bad, bad business. This is not where it ends! I want my house repaired and won’t settle for anything less! Shame on you Maytag for putting profit above quality! Consumers beware!

MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.

Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.

So sad, purchased brand new Maytag washer and dryer, Commercial technology (MVWB766FW) labels. Looked and appeared impressive. Machines cost almost $1,000 each. Had twenty year old machines that still worked, I didn’t want to face a unexpected breakdown and decided to replace. What a mistake. I’m 67 and all my life from grandma through my mother Maytag was the best, not anymore. Once my equipment was installed I washed a load checking frequently, noticed almost no water in the huge tub and my clothes being beat by the agitator but not enough water to move the clothes. I tried to change to high water setting but had to cancel this load to do so. Once on high water setting I started the load again, water still very low and agitator just rubbing the clothes directly next to it, no movement of the clothes at all. Ran completely through the wash cycle but when moving to the dryer noticed some light blue shorts had dry spots, many, which had never been wet even through the wash, rinse, and spin cycles. Had a warranty service call and was told this is how the machines work. I told the serviceman had I known that I would have never bought the machines. He told me the salesman should have explained this to me which he did not. The only way I can wash my clothes in the new, expensive machine is on bedding cycle with high water setting on. Sad day when American companies can legally sell such crap. Also, called the company where I purchased and ask about return. To that I was told once I made the purchase they were mine and Reid’s Appliance in Santa Barbara didn’t take returns. Reid’s Appliance can’t be trusted. Buyer Beware, this stuff is junk. I will be throwing these machines out soon as they aren’t even sale-able on the used market. MAYTAG RIPPED ME OFF.

I have had the washer and dryer for a little over 2 years. The washer already needs to be replaced as the cost to replace the drum is almost as much as a new washing machine by another brand. Thought Maytag was the very best. I had a GE washer for years before I purchased this set. The GE wasnt broken but THOUGHT I was upgrading..NOT!!! Will not purchase Maytag again. Very unhappy!!!