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Maytag Dishwasher Repairs
If you're looking for help fixing your Maytag Dishwasher, look no further! Our comprehensive Maytag Dishwasher repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.
For the home, kitchen and beyond, Maytag manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Maytag appliance repair from experienced professionals, your local Appliance Helper can help.
Maytag Dishwasher not cleaning
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail.
Maytag Dishwasher not draining
Drain Impeller. The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it.
Maytag Dishwasher buttons not working
Touchpad. First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)
Maytag Dishwasher lights flashing or blinking
Heating Element. The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it.
Maytag Dishwasher leaking
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it.
Maytag Dishwasher leaking from motor area
Impeller and Seal Kit. First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.)
Maytag Dishwasher won't start
Door Switch. The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it.
Maytag Dishwasher won't latch
Door Hinge. If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it.
Maytag Dishwasher dispenser not dispensing soap
Bi-Metal. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
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Maytag Refrigerator Prices, Maytag Range Prices, Maytag Washer Prices, Maytag Dryer Prices, Maytag Microwave Prices, Maytag Dishwasher Prices,
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dishwasher diagnostics, dishwasher unit service cost, dishwasher quotes, dishwasher replacement, house dishwasher repair,
Maytag Dishwasher Repairs
Maytag Dishwasher service
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Maytag Dishwasher maintenance
This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.
Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.
My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.
On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it. Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!
I purchased a Maytag energy efficient dishwasher in June of 2010 along with an extended warranty that I keep extending. Cost $ but needed. Issue: Sensor in Panel fails so far every year and needs to be replaced. The repair technician showed me the sensor strip and indicated that this has been a big problem. (At least I have a warranty; however, it is a big pain to have to schedule a service repair person to fix the problem.) Repair (Sears) is EXCELLENT with great customer service. I did contact Maytag and there has been no recall.I own other Maytag appliances such as a washing machine and refrigerator with no issues there. In any case, I needed to replace my clothes dryer and did not select a Maytag. I purchased a GE very simple product with no sensor/bells and whistles. Not sure if I will go back to Maytag in the future - depends upon how they handle problems with their appliances. I would rather pay extra money for quality, durability, and reliability than go through the inconvenience from parts that are not made well enough to hold up.
MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
Faulty control board. Have owned a Maytag dishwasher model MDB6769PASI for 2.5 years. The unit started beeping at random times for about a week - then went dead! Sounds like other reported failures and it is unlikely repairs will be permanent! Never again Maytag.
This is a portable dishwasher. It does a great job washing the dishes. It’s fairly quiet and gets them very clean. It moves quite easily. The silverware tray is generous. The cycle takes a bit of time, but I don’t think it is excessive compared to other brands.
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
I bought my Maytag Dishwasher (mdbh979aww3) about two years ago and just last week, the control buttons on the right stopped working. I see on this site that someone else had the same problem and explained that the wires got corroded, so now Im not sure I even want to replace the part when it only worked for 2 years. Now Im stuck buying a new dishwasher.
I had noticed the lights, such as for sanitizing cycle, hot water cycle, etc, would go out intermittently, but since the washer still ran, I was down with that. Loaded it up last Sunday, pressed the button to start and El Zippo. Nothing works. So here we go again with another crap product from Maytag. Yes, I have had this dishwasher, which was a pricier model but closeout priced, at Lowes in 2008, BUT I live alone, so how many dishes do I wash. At the same time this is the third time had a repairman out (with no help from Maytag other than trying to sell me an extended warranty for nearly $400) and these machines ought to last a lot longer than this. The part online is bad enough, $150, cant wait for the repairman to call me back tomorrow and see how much they are going to hose me for.
I am sorry I purchased this machine. It was meant to replace a 17-year-old Maytag dishwasher that was not repairable. I figured they were good machines. Wrong. Perhaps I have a lemon, I do not know. I bought the machine on the 23rd of November and it was installed on the 29th of November. Here it is December 12th and I am sick to my stomach. I have already had to contact Maytag customer support and have a repairman coming. This machine does not clean worth a damn! My glasses look worse coming out of the machine than when they went in. I have run two loads with the machine so far. The auto-sense cycle is a joke. It took over four hours to complete and things did not come out clean. Last night I tried the normal cycle. It came up with a run time of 2:36. The first rinse was cold water. The detergent cup was open and empty at 20 minutes in. So what does the machine do for the next two hours??? When the cycle was finished I looked at the glasses and they were spotted and streaked with remnants of fingerprints and lips. So I ran it again trying the quick cycle. Not one bit of difference, still nasty looking glasses. If this machine cannot get the upper rack clean, how can I be sure the lower rack is getting sufficient cleaning? One would think that for $600 it could at least do the job it was meant to do.
I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!
We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.
I will never buy another Maytag product. Our dishwasher is not even 2 years old and the control board went bad. No extended warranty was purchased because we assumed that it would last longer than 2 years when our Sears Kenmore lasted 25 years. No help from customer service. We now have to spend over $300 to get this piece of junk repaired.
Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.
So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!
Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.
I think so much about Maytag dishwasher with electronic controls that I decided to fix up my Maytag mdb3700awx by replacing the motor. It has an old fashion timer. It was trouble free for 10 years until the water supply line fail and sprayed water on the motor and shorted it out. I got a use motor and pump from eBay for 40 dollars. The dishwasher should last 20 more years. Too bad Maytag dont make them like they use to.
On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.
I have a stainless steel dishwasher, model MDBH985AWS10. Its about 5 years old. The control panel works intermittently -- Ive replaced and ruled out the door latch -- now Ive got the problem narrowed down to either the control panel or the circuit board. Ive read about this diagnostic cycle I could run to try to help diagnose the problem. I emailed Maytag for the code and waited a week and didnt get a response.I called them today and they said they cant give me the code--they only give that to their technicians. My dishwasher is not brand new, but I paid good money for it, and Id prefer to not have to guess what to buy when Im trying to repair it. Each of these parts costs about $150. Im not sure what the policy is for other dishwasher manufacturers, but for the next washer I buy, Ill find a company that either 1) has more reliable products or 2) at least tries to help the customer repair his own equipment.
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...
Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.
Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Thought I was purchasing a good machines. The last few months the control panel pops out and away from the front door panel. Do get it back. You have to unscrew the panel from the door. Inside is all plastic and broken. How can it be broken when it is an area never touched. Every time you open the door after a wash it pops out again. To get it repaired will cost too much. It is a badly designed unit which should have a latch instead of just pulling out.I am so disappointed and will think twice before buying Maytag. I have never had luck with any Maytag dishwasher lasting. At this point I dont know whether to just buy another brand or glue it. We are not keeping our home so I dont want to invest money. Awful machine and I see it is discontinued so there are a lot of complaints. Thanks for sticking us Maytag.
I would say you have plenty of options when choosing a color for your dishwasher. You can choose black or stainless. Try one today you wont be disappointed. I load plenty of dishes into the space. It has extra pockets for little things and it has plenty of hooks and hangers to use for bigger cycles. Kenmore Dishwasher runs great. Very efficient and cleans the tough stains better than any dishwasher Ive ever used. I would recommend this to anyone looking to buy a dishwasher. Of all the dishwashers I researched at Lowes and Home Depot and Sears and Ace and other local stores, the Maytag was the lowest price with all the features I wanted.
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
I purchased a Quiet Series 300 E71195 dishwasher in 2011. Its about 3.5 yrs old. I guess misery loves company because like so many other complaints on this site my control board died, and Maytag, while saying they care about customer satisfaction, basically said tough luck pal, youre on your own. Sadly I own 3 other newish Maytag appliances. When will these appliances die without support from Maytag? Im not holding my breath. My next step is to complain to the dept of Consumer Affairs and create a page about nefarious Maytag on social media. Avoid the Maytag brand when shopping for appliances. I know I will.
Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beginning was working fine. After a year and a half started having problems pushing the button to start, not starting. Had to wait a few hours then hit it again and all the lights would light up and then it would start washing. Then when done, some lights stayed on and never went off. Then a month or 2 later, same problem but only a couple of lights would go on and when done 2 lights would blink continuously. After several months now, none of the lights are working and cant get dishwasher to start. Called a tech and he said the control board and the touchpad were not working. Would cost me over $400 plus shipping, etc. to for new. Very frustrated with Maytag, as we havent even gotten 2 years out of this dishwasher and the 1 year warranty has expired. DONT BUY A MAYTAG!!!
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
This is beyond one of the most disappointing purchases I have ever made! It has been about 15 months since purchasing this dishwasher, and as of today it is not working! Blinking start button. I see from the hundreds of disappointed customer comments that I am not alone. With this many people complaining of the same issue, that Maytag should have a recall... I paid about $550. I get that quality does not supersede the almighty dollar, but come on!
I bought the quiet series 200 dishwasher about 2 years ago. The control board went out and because it was past the industry standard one-year warranty, we were told we need to pay the cost of repair and parts ourselves. Well, I came here and seen that there were numerous complaints about that board specifically with all their models of dishwashers. I called and raised hell two times, and then I found them on Facebook and publicly bashed them there on their own page. They got back to me there and gave me an email address to explain my problem with their product. So I did. I even copied this web address and pasted it to my complaint. First, they called me and offered the part at 50% off. I told them, Go to hell. Even at 50% off the part combined with the techs labor, Im still better off buying a new machine and it will not be a Maytag ever again! A week after that another phone call came from them, this time saying they will cover the part 100%, but no labor. I agreed and for about $180 I got a new control panel installed and a one-year warranty on everything except cosmetic damage. Not bad, eh? Certainly not typical, I was told by the repair guy. Be angry, be respectful, but be persistent and public! That’s my advice.
Purchased Maytag dishwasher model # MDBH979SAM1 on February 8, 2014. 6 months in paint came off door. Added 5 year extended warranty on 4/21/2015. Dishwasher started not working properly on 9/24/2015. Hit one button but a different would light up until finally on 10/2/2015 it quit working. Called for service On 10/2/2015 10:30 pm no answer. Tried again on 10/3/15 same answer. Tried again on 10-5-15 finally answered and they called repairman. No answer but they gave me his number so I could call him if he didnt call. Finally called him and He told me he was busy and could not come repair my dishwasher. I called MaytagNed they said he would come. When I called he said he was not coming. He had truck trouble. 10-12-15 Called Maytag back and they said they would find another repairman. They would call me back. Into 2 weeks waiting on appointment. I will never buy Maytag again. It didnt clean dishes good when it did work!
Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears wont help or replace. Sears’ service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesnt work. By looking at other peoples complaint, it will break down over and over.
Problem with the front panel are the dishwasher has been replaced 2 times in 3 months. Was told by the tech repair person is not a well made product. He would replace it if he could had a warranty and added a new warranty for 1 year and is up again and of course have to do it. Was told if it happens again they most likely replace with a new unit. Hopefully. Not happy.
This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.
We love our Maytag Dishwasher! It's very durable, doesn't use a lot of water and really gets our dishes exceptionally clean. The best part is that it sterilizes on the final cycle! We've long trusted any Maytag appliance in our families for generations.
Most American dishwashers are made by Whirlpool. My control panel failed after only 3 years (design is terrible!). I had to pay almost 50% of original dishwasher cost to have it replaced by Factory Service Co. (formerly Whirlpool service).
I bought my Maytag dishwasher on September 4, 2013. In August 2014 the control panel went out. (Sound familiar?) The dishwasher was still under warranty, so I called Maytag. It took 3 tries to find a repair person who would come out on my schedule. (Im a teacher and cant take time off.) They installed the new control panel, and it working. I tried to submit a review on Maytags website, but my review was denied. I guess they didnt want to hear the truth.
Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.
Bought the dishwasher (model MDB8969SDM0) at Lowes Burlington Canada beginning of September. After two months of use, the plastic pins and attachment to the drum, top rack broke and cracked in several places. Called Whirlpool Canada for repairs many times and got the run around, spent hours on the phone and still not resolved as of December 12, 2014. This model has a problem with the plastic and breaks continuously as seen by many reviews on the internet. The technician said that this is a problem with this newest model. I have now been waiting for over two weeks for the parts with no end in sight since they claim that the parts are back ordered. Called again today and was told that it would be another week to see if they can find the pieces. This is ridiculous, I paid over $ l,000 dollars for this model and it looks like now that I will not have it repaired by Christmas. Lowes refuses to help me because they have washed their hands since it broke after one month. I have been lied to many times by customer service at Whirlpool Canada. They claim that I am the first one to complain about this model yet the reviews on the internet are full with this issue. They say what you want to hear and do not seem to care at all. It is a disgrace, I feel totally cheated and robbed of my hard earned money. Maytag is no longer a good company for their appliances and service. I am starting to think that I am stuck with this machine and that they have literally robbed me of $ l,000. Shame on you Whirlpool and Maytag.
I bought a Maytag dishwasher to match other appliances in kitchen. Work great, not loud and gets dishes clean. Have owned it for 10 years and have one problem with the door latch. But it was easy and inexpensive to replace.
My complaint sounds just like the others listed here. Purchased Maytag dishwasher MDBH979SAB1 at Home Depot 2/2013. In June 2014, the control panel started to malfunction. When I called Maytag, these were the options given: 1--have it serviced out of warranty at $89-$150 for repairmans trip & diagnostic, which doesnt include parts & labor or 2--obtain something called Repair plus one, which covers the cost of repair and reinstates the warranty for one year at the low cost of $264.95. So either way, Im going to have to pay almost 1/2 of the original purchase price. Ridiculous! We had our previous dishwasher (not a Maytag) for over 13 years, with only minor repairs. We purchased a Maytag because we thought it was a reputable company that stands behind their products---well dont believe it! I would NEVER recommend any of their products.
I purchased a Maytag dishwasher for $500. After several months of it working less days than not working, I contacted the repairman. I paid $350 to replace the control panel. I wish I had just replaced it with a reliable product. 1 year into ownership and the seals on the door are falling off. May I suggest never purchasing a Maytag product?
We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.
We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)
Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.
I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.
Great when it works properly and doesnt leak! Quietness, cycles. Everything that had to go in went in, well laid out. Stainless steel, clean, good looking. Anything with the Maytag name doesnt last any more than a couple of years. Gone through a washer and dryer with no help from Maytag. The dishwasher was replaced by Maytag because the main circuit board was on backorder for more than 5 months. Washer was replaced with a Samsung. If I had to replace the dishwasher out of pocket I would go to Korea or Europe to do so. Maytag, what a huge fall in quality and reliability!
We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.
I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.
We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.
Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.
I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?
We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.
This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.
Maytag Dishwasher MDB77495 - We bought this dishwasher September of 2013. April 2013 when you pressed the option I wanted the options auto clean, rinse only, steam sanitize and delay hours. The thing would work when pressing start but I have no idea what it is doing. The repair man replaced the board and all was good for a couple of months then it happened again. The board was replaced again and in two more months it failed again. The repair man told me that moisture was getting to the board and there was corrosion on the ribbon mentioned in another review here. He contacted Maytag both times and gave them my contact information but they never called me + they told him that they have never heard of this happening with this machine. We had a Maytag machine 8 years ago where the board actually melted but like an idiot decided to try them again. I will never buy a Maytag again.
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it professionally installed on January 4, 2014. Could have burned down the house this weekend! Smoke everywhere! Thank goodness it was running during the day and not night so that we were able to shut off the power. Lights in the kitchen were blinking and smoke pouring out of the dishwasher. The house still smells of smoke. So disappointing. Ive always been a proud owner of the Maytag products. Never again. Especially after reading the reviews. Interesting enough, THIS dishwasher was purchased because of a recall on the PREVIOUS Maytag dishwasher I had trouble with. They gave me a credit to use towards my next purchase. Ive learned my lesson.
Weve had our Maytag dishwasher for less than 4 years when the control panel quit. The repairman came today. He was here 10 minutes and it cost us half as much as a new dishwasher. Its just the two of us and we use the dishwasher once every 4-5 days. Almost laughed when the repairman said the part and labor was under warranty for 90 days! There is no quality control anymore. Just greed.
MDBH979SAM0 - Same old. Buttons not working. Control panel out. Repair cost total to be the same as the cost of the dishwasher. Its been over a year since we have extended warranty. Purchased from Home Depot. I am filing a complaint with the Consumer fraud unit of Washington State to get a State Action pursued on this.
I purchased a beautiful Maytag dishwasher for $700+ and it died after a year of use. I called Maytag to complain and they dont care. Pay $350 for a tech to come fix its warranted for a year or fix it yourself. I fixed it myself for $180 and am hoping the very same key panel wont fail again. I know it will. I wrote to Maytag about the issue and have not gotten a response. Im hopeful that they will make this right or that they get sued and the consumers get their money back.
Purchased Maytag Dishwasher Model MDB7749SBW3 in April 2014 along with other Maytag appliances to go into our home in the Georgia Mountains. Purchased Maytag for 2 reasons: 1. American made 2. Reputation. Bottom line, after just 2 years the dishwasher has failed. I prewash by hand everything that goes in. First the normal cycle stopped working. Then lights on front panel would randomly turn on and dishwasher would turn on by itself, and run for hours. I suspect this could be a fire hazard. I have tried front panel resets, cycling power, etc. Nothing works... It is really sad that American products are third world. I will replace the board myself in hopes of getting another couple of years out of it. No more Maytag for me. Rest assured every time I see someone in Home Depot or Lowes, looking at Maytag appliances, I will go out of my way to warn them.
It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle and I’ve had it loaded more than one time. I do use rinse aid and I do occasionally use dishwasher cleaner. I wouldn’t own angry other than a Maytag dishwasher. They last forever. The commercial about calling a Maytag service man is true! I’ve never had to call fior service! Well worth the money!
I purchased a Maytag dishwasher in 2010 model MDB6709AWW1. I only had it a year and the control panel went. They came out and replaced it and the guy told me that they were having a lot of the same problems. Now in 2015 it has gone again. It will run, but you cant change the settings. I took out the extended warranty on it and called 3 weeks ago and they sent out a local appliance repair company. This guy told me he had just come from another house with the same dishwasher with the same problem. He ordered the parts and I have been waiting 2 weeks. I called and the lady told me that they changed the part # and that they dont have any made yet and dont know when they will. WHAT!!! How can a company not have any parts made for their own dishwasher. I didnt buy the dishwasher when I bought all my other appliances, because there was a dishwasher here. It was gross and didnt work well. All my other appliances are Kenmore and I will stick with them. Have owned them for years and never had any problems.
We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.
Replacing a working but noisy 14 year old Sears dishwasher for the newer Maytag was my bone head move for 2011. It died the first year control panel shot, no warranty. Paid for repair. This month dead again; same problem. Recall this stainless steel garbage. Maytag model MDBH949. Maytag, never again. Bought twice and last time.
Quiet, efficient and leave you with clean dishes & utensils at the end of its multicycle cycle. This unit can self-clean and is always beautiful with its shine finish stainless steel interior. This unit can be installed by any user as it comes with everything one will need to complete the installation.
I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it there were issues. Now the electronic control panel is shot, dishwasher wont turn on. To replace it...almost the cost of what I paid, warranty has run out. In the last 7 years we have had problems with 5 various Maytag products, replaced our Maytag dishwasher which lasted 20 yrs and Maytag washer & dryer that lasted 30+ years and ran without a hitch. Maytag has not been helpful at all and their authorized service repair. A&E Repair Service is a bigger scam than they are. It is a waste of my finances and time to buy major appliances every 5 years. Each and every one of their new appliances has died shortly after all the warranties have run out. Im beyond frustrated, disgusted, and financially drained. It does not pay to be brand loyal to Maytag for they are no longer respectful nor appreciative of their customers. I would love to give corporate the opportunity to enjoy the same products that are in my home...in their homes...as well as the experience of their customer service. Last Maytag purchase for me! Is there anything that I can do in the meantime so Im not stuck with their lemons?
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.
I have had this dishwasher less than 2 years, Maytag model # MDB7749SBM2. The control panel started acting up, it would not let me select a wash cycle, it would select its own and I could not change it. After reading these reviews, I took off the control panel and discovered the wires which are encased in a plastic were all darkened and messed up. I will try to replace it on my own but if I have to I will buy another brand as this dishwasher hasnt really cleaned my dishes all that well to begin with.
We purchased a dishwasher (Maytag) two or three years ago. We have had nothing but trouble with it. The welds on the upper rack broke. The wheels on the low rack keep falling off. Water leak happened recently. The start button broke. My wife and I decided to just get a new one rather than keep sinking maintenance costs which are going to keep adding up.
Our dishwasher developed a smell. We do regular maintenance and care of this dishwasher. Come to discover the entire thing is full of mold. Customer service is rude and expects us to wait two weeks for a service person to come out. Will not use the dishwasher because it is probably making our family sick. I have never experienced customer service like this. DO NOT BUY DISHWASHERS FROM THEM. They don’t care the product is defective and they don’t care about their customers or their safety.
I just want to give an update on my frustration with Maytag dishwasher I wrote about on July 16. In the end, I found a DIY solution and fixed it. I wrote an instructables here: **. Not recommended if you dont feel comfortable repairing things. However, the diagnostic test at least can give you some clue whether its the control panel or control board is at fault before replacing both. Thanks.
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.
My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.
We had a Whirlpool dishwasher for 24 years, and when it was time to purchase a new one, I did a lot of research before choosing our Maytag. Reviews by other consumers who had purchased dishwashers was very helpful in making our decision, and we have had no problems in the almost 18 months that we have had this dishwasher. It is very quiet. It washes and dries the dishes with no streaks, although I wash off the dishes before loading them. It provides 5 cycles and 4 options and lights blink, when the washing and drying cycles are complete. I would recommend the Maytag, Model #MDB4949SHBO wholeheartedly.
We bought a Maytag dishwasher on 9/22/2012. Model number MDB7759SAB. Within the past couple of months, it has been very temperamental. The control panel started beeping continuously and some of the functions wouldnt work anymore while others continued to work too well; in that the dishwasher on occasion would rewash several times without anyone starting the machine again. The dishwasher also started leaking water... As of yesterday, the dishwasher control panel stopped responding and then out of the blue, the dishwasher turned itself on in the middle of the night! We called customer service and they said they could send a repairman out for around $89 and then we would have to pay for the parts needed and the cost of labor. After reading many reviews sounding exactly the same as mine, my husband and I are against repairing this lousy machine. Its absolutely ridiculous for a dishwasher to quit unexpectedly like this. Our question now is, which brand to purchase for our next dishwasher? No more junk please!!
The dishwasher (model number MDB7100AWW, serial number 158462977YH) that was replaced due to recall for fear of fire hazard has only lasted two years. Is there any recall on the recall? Our dishwasher was purchased in 2001. We live approximately 30 miles from the former location of Maytag manufacture, Newton, IA. In our 39 years of marriage, we have always had Maytag appliances: washer, dryer, fridge, and dishwasher with long lasting results. Our previous dishwasher lasted 23 years. It is very disappointing to feel the need to replace a Maytag appliance, which weve always felt was industry standard after such a relatively short life! It no longer fills correctly, and trouble has been diagnosed by service tech as bad control board. It seems theres a possibility of fire hazard once again. Can you offer any help short of replacing appliance as cost of repairs does not seem effective? Thank you in advance for your attention.
We purchased our Maytag dishwasher less than a year ago and are very disappointed with the poorly designed quality of this product. We had a Maytag repairman look at our dishwasher and he told us that; the dishwasher cleans with enzymes in the dishwasher not water pressure, and we need to make sure the water in the kitchen faucet need to be hot before starting the dishwasher, we also need detergent, rinse aid, and citric acid added to each load. Adding all these products to the dishwasher does not fix a poorly designed product. This product does not clean the dishes, even with rinse aid the glasses come out cloudy. The dishwasher has a power blast button, it does not clean the dishes any better than the regular setting and it runs for four hours. We will never buy another Maytag product.
This Maytag dishwasher has been really dependable, looks really nice, is really quiet, we have absolutely no complaints. I hope it lasts as long as I suspect it will. Would highly recommend this dishwasher.
I had a Maytag dishwasher that I purchased around 2005. I had no issues with it at all. Then, I got a notice that it was being recalled due to a fire hazard. My options were to either get a repairman to come out and fix it, or get a credit towards a purchase of a new dishwasher. I chose the second option. Even after getting a credit, the purchase cost was way more than my original dishwasher. I purchased the new dishwasher in June of 2010. Last spring (May 2012), I noticed a gap in my hardwood floors around the sink. A flooring rep looked around and said he would bet that theres a leak either at the sink or the dishwasher. I took off the front kick-plate to the dishwasher and discovered a wet spot. I monitored that area and discovered the leak coming from under the dishwasher (around the float switch). It wouldnt leak all the time, but every now and then, it would leak half to a full cup of water. I had the hardwood floor fixed (cost $350). At the same time, I schedule a service repair through Maytag. They sent a rep from a local repair company (Convenient Appliance Service, Inc.). The service rep couldnt identify the cause of the leak but said it was more than likely the seal around the door. So, I paid another $160 to get the repair done. I monitored the leak for a week and had no problems, so I put the kick-plate back on. In September 2012, I noticed a wet spot in front of the dishwasher. I took off the kick-plate and discovered that the dishwasher was leaking again. This time the leak was worse. It would leak 1 to 2 cups of water during a wash cycle. I called the repair company and they came out free of charge to take a look at it. The service rep said the float switch had gunk build up in it. He cleaned it out and said that should fix the problem. I monitored the area for 2 weeks and everything seemed to be fine. Last week (March 2013), I noticed some gaps in the hardwood flooring around the sink and dishwasher. I pulled off the kick-plate and discovered a wet spot. I ran the dishwasher and discovered that it leaked a ton of water (over 4 cups). I contacted the repair company that came out last time, and they said they would have to charge me $100 plus to come out and take a look at the problem. The rep recommended contacting Maytag. I contacted Maytag and they said I would either have to pay $129 for a service call (not including cost for parts), or $269 to get covered under their Repair Plus 1 program (everythings covered and it adds 1 year of warranty my dishwasher). I asked at what point Maytag would replace a dishwasher. The rep said when it is deemed unfixable. Other than that, they just keep coming out if I have issues. Part of me thought I need to cut my losses and just rip out the dishwasher and get a new one (cost somewhere around $700). But I went with the Repair Plus 1 program in hopes that they can resolve the issue. But Im definitely going to have to get the hardwoods ripped out again. It looks worse than before. It’s probably going to run another $500.
Just like all the other reviews, the control panel on our 3-year-old dishwasher stopped working. The obvious defect of the product and lack of customer support is unreal. We ended up replacing the Maytag with a Frigidaire. Hopefully it lasts more than three years.
We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.
Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May from Home Depot - in a little more than one year it has already needed 2 repairs to the control panel. We are having a lot of problems finding someone to come and repair it. We want our money back. This is a piece of junk!
Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.
Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.
Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.
Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.
I bought this Maytag dishwasher model mdb6709awq1 from Home Depot that installed it; they did a good job installing for a fair price. My gripe is with Maytag. I have owned a Maytag dishwasher since 1977. Back then it was the best you could buy. Since Maytag sold out to Whirlpool to save being bought by the Chinese, the design of the dishwasher has lost or gave up their unique design that made it so good and dependable. The inside of the rack/drawers has been totally changed. It used to have fold down racks on each side of bottom rack that was great for coffee mugs, small bowls/containers, and they came out sparkling clean. The utensil basket was centered front and again the utensils came out super clean. Maytag sold their soul when they sold out to Whirlpool. Dont know if that was part of the deal that they give up their unique design or why did they change the rack design. I wish I still had my old Maytag from 1998 that yes, worked without a problem, then I sold the house with the dishwasher. Why is it that so many appliance makers have taken dependable workhorse designs and phased them out? What is wrong with an appliance lasting for years, decades without problems? Only thing I can think of is that they wont make millions every year as they only would sell so many a year if they are dependable as they wont need to be replaced.
This dishwasher has an electronic control panel that is faulty. Within one year of purchase, the control panel shorted out. It was replaced under warranty. Almost exactly a year after that, the same part failed for the same reason. This time, Maytag refused to replace it for free since it was out of warranty. A new control panel would have cost over $250. Disappointed with this Maytag product and their refusal to replace an obviously defective part, I decided to buy a new dishwasher from another manufacturer. Also, it did not make sense to me to spend that kind of money to replace a part that would continue breaking every year. AVOID Maytag dishwashers with electronic control panels!
Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.
I purchased the Maytag MDB8959SBS dishwasher back in 2014. I have historically been a Bosch guy when it comes to dishwashers but I have been so happy with my Maytag Maxima washer and dryer, I wanted to give their dishwasher a chance. Well, it has been a major disappointment, to say the least. For starters, it just doesnt clean that well. I am very careful in how I load a dishwasher. I do not put baking sheets across the bottom rack lol. Consistently we find dirty dishes. Then after about a 6 months, I noticed the paint on the adjacent cabinets were peeling in spots (near the top and bottom corners). I started feeling around the outside of the door during the wash cycle and there was a fair amount of moisture collecting around the outside of the dishwasher seal (or non-seal). Fast forward to about a month ago, I noticed a burning smell in the kitchen while it was running. Did the typical check the heating element routine thinking something fell down and was burning. However, it was perfectly clean. Emptied it completely and ran a totally empty load. The smell was still there. I eventually figured out the smell was emanating from the upper right corner of the door. Coincidentally this was right above the location of the control board. I grabbed a tool and carefully removed the front panel and discovered wires were melted (some fused together) and even the inside of the panel (which is plastic) was melted in spots as well.So yes, I could have contacted Maytag and sent pictures and fought with them over a repair but to be honest, I have no interest in keeping this appliance. It has been trouble since day one. Again, to be fair, I have had good luck with their other appliances but this was an awful experience and a total waste of money. I have since gone back to Bosch and could not be happier.


