When we moved to a new home, we upgraded all the appliances, including the microwave. This was four years ago. When the first microwave stopped heating the food after two years, we thought it was a fluke and bought a brand new one, since fixing it would have cost more. Well, I should have gone with another brand. This is two Maytag microwave ovens in four years! We cannot believe that a company who enjoys such a good reputation can get away with such shoddy products!

We purchased a Maytag Gemini gas range last year in April and the extended warranty. The ovens have not worked correctly since we bought it. I never do this type of thing, however, I am just disgusted! I am going to exercise my right as a consumer to express my customer dissatisfaction and share using the social network. I dislike Maytag and even dislike A&E factory service more! I have never experienced such bad service on a new appliance. What is even more concerning and the reason I am posting this warning is there appears to be no recourse! I googled search both companies and the first things that came up were complaint pages. How sad! Buyer beware! If you buy a new appliance, research the warranty provider. It appears that Maytag has laid off the Maytag repairman and went to a lost cost unskilled service provider! A&E repairman has no idea how to fix the oven. He replaced the part. 4 weeks later, came out and walked in the house and did not even look at anything and ordered the same part again. He told us he would be back the following Friday. He did not schedule an appointment. I called on Thursday before he was due to show on Friday and A&E told me I had no appointment scheduled. They told me to inspect the parts that were shipped. I told them I would not even know what I was looking at! They told me the repairman would be back out between 1-5PM on Friday. No one showed. At 2PM, I called and A&E said the repairman must be on his way because he did not call and say he wasnt coming. But again, he did not show! I made no less than 6 calls to A&E and Maytag after that! A&E would not escalate the situation to a supervisor and on call number 6, when I finally got to an advocate, they told me to call Maytag! I have taken 4 days off as vacation to be home for the repairs and this last day was the final straw. When I researched escalating paths for both companies on Google, the first thing that came up was whole pages dedicated to complaints for both companies!

We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.

The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.

I wish I had researched high efficiency washers before buying because of a name we trusted implicitly. Our washer does not get our clothes clean & cleaning it with Affresh is not enough. I have never had to work so hard at getting clothes clean! Towels smell musty, stinky. My husbands sweaty workout & gardening clothes smell worse, even with subsequent washes & his shirts have white spots from the detergent not even being washed out. The rinse cycle water just washes out the bottom of the machine while the clothes are plastered against the side of the machine. I do not wash my husbands clothes with anyone elses or it all smells and if he washes them twice, they still have that odor that comes from being dank. Even if I stop the washer to arrange the clothes on the bottom so they will get rinsed properly (gotta wait two hours for a load to finish) I have bought every HE laundry detergent on the market, every odor remover, vinegar, baking soda, bleach. For a year Ive been chasing my tail to do the dance that I never had to do with a top loader agitator Maytag that we had for 7 years and never had to clean once, but used unscented detergent that got the worst smells and stains out without much thought. Even reviews that I read about their amended top loader with an agitator are not very good.

I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.

My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.

In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.

Our Maytag oven (not sure model) in the first year started doing crazy things with the oven computer. The oven would shut off and come back on and the display would be garbled. Also when my girlfriend tried to pull the turkey out, the rack fell off the left side and dumped all the juices into the oven. She almost got burned and there was a lot of smoke. The freakin rack should never fall off! Also our dishwasher is on its second control board. I lived by Mr. Maytag and his airplanes/helicopters at Crest airpark in Covington, WA. I wish I still did. Id like to ask him what he thinks of his crappy products. You get nothing for your money anymore. Im not sure but Ill bet both of my problems with these products have something to do with saving a buck by making this crap in Mexico or some other *** hole. Im just glad Maytag doesnt make airplanes or medical equipment.

We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.

I had a stackable Maytag dryer that was bought in 2016 but only used during the summer of 2017. Last May the dryer stopped heating. I contacted Maytag and they sent a repairman a week or so later. He identified the problem in the electronic control and ordered a replacement part. The part came and he installed it a week later. The part was faulty and he ordered a replacement for the replacement. It arrived a week later and also did not work. He said he had problems with replacement parts but contacted the technical service department at Maytag as he did the first time. The technical service person said there were problems associated with new software being not compatible with dryers in the last year and we needed a new control panel. I contacted Maytag again waiting the usual hour to get through on the phone. They agreed to replace the parts for free and ordered a control panel that arrived a week later. The technician installed both parts but they did not work. I contacted Maytag again and after waiting the required hour talked to a person who said she would contact the department who could arrange a replacement. They contacted me a few days later and said they would supply a replacement for $250. This was delivered a week or so later but they did not have a stacking kit and returned to the delivery company with the dryer. A week later they returned with the stacking kit but forgot the dryer. A week later they returned with both the dryer and stacking kit but the installer (always a different person) said he was too big to get in the space behind the dryer and that the venting supplied was wrong.I bought new venting from Home Depot and a new installer arrived a week later. He said the new venting was not necessary and in fact wrong and installed the dryer. It ran but foolishly I did not check to see if it heated and neither did the installers or if they did took off without letting me know that the dryer, like the one that was replaced did not heat. I discovered this a couple of days later when I tried to use it. I contacted Maytag and they setup an appointment for a new service technician to visit. I contacted Maytag again today hoping to get some explanation of what might happen next or some explanation. They had no idea but did inform me that they would not replace the new dryer but would start repairs again.

I had a stove my mom bought for me 26 years ago. Still worked perfect. Used constantly. In 2018 my husband had to have this stove. Said no my stove my mom bought and still works perfect sentimental plus three children using it. Not one problem. So he buys this Maytag stove I didn’t like but don’t cook much warming things up or frozen pizza. Go to our sons for holidays. Always next day cook a turkey for sandwiches. Open the door which is too heavy. Wouldn’t close and called my husband. Got it semi closed. Said we’re not eating it. He proceeds to cook. Door opened. More turkey is in garbage. My husband started reading. I also did. Looks like these Maytag stoves are garbage. Make a lot of money for repairs. Now this goes to dump. No one stands behind their products. Is it worth paying to repair no.

This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.

We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.

I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.

I purchased this five-burner gas stove two years ago. I have this stove repaired three times. The first and second problem with the stove is when I turned on the oven, it would never click on. This was a month after I purchased the stove. They sent someone over to correct the problem and that did not work. The third time someone came. He changed something in the oven and it started to work. After that, I continue to have trouble with the oven. When I have the top eyes on, the oven will not work. When I only turn on the oven, it will go to 350 only. It will cook for an half hour and then cut off. I smell gas in my house and my food is smelling like gas. I have stop using the oven. I did not purchase a stove to not use the oven. This is totally ridiculous!!! I am tired of this situation. Maytag needs to recall these ovens, so I can purchase an oven that works. I have thrown food away because it smells like gas - because the oven will cut off in the middle of cooking. I am very tired of this situation and when you call Maytag, their customer service is terrible. I will never buy Maytags products again. Please help.

I bought my Maytag Bravos washer and dryer set about 4 years ago when I moved into my home. The performance of the washer has always seemed mediocre. Despite using the correct HE products, clothes dont get as clean as with other washers I owned. Many times the washer becomes unbalanced, gets the UL code and I need to move my clothes around to get it running again. A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel and then start again several times, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. I read about other complaints and suggestions on the internet and tried pulling the plug for a few minutes to reset the control panel as well as turning off the breaker to reset the machine.After troubleshooting the problem for 15 minutes or longer, the machine eventually runs. Then I can run subsequent loads with no problem. After a week or longer of doing no laundry, when I try to start the machine, I need to go through the entire process of canceling the wash load and terminating electric power to reset the machine. I have called Maytag/Whirlpool and got unsatisfactory answers. I only wash two to three loads of wash about every ten days and sometimes even less. The 800 number for Maytag was automated and would only schedule a repair without asking about the specific problem or being able to talk with a person. There was no way to cancel the service call scheduled and I had to call another 800 number to finally speak with a Whirlpool representative who tried to help me. She connected me with A&E Factory Service to cancel the service call.Both representatives stated that most likely the control board is the problem and the cost for diagnosis would be $130 plus the cost of parts, which could run from $200 to $400 since Im no longer under warranty. I canceled the service call as the cost of repair would be easily be almost half or more of the cost of purchasing a new (and different) machine. This is the electronics module, something that shouldnt be worn down or broken by use or even user error. This is an integral part of the machine and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer. The customer service manager even admitted that models with other model numbers had had similar problems and a free control board was sent to those customers. But my model was not in that range.”I had purchased a Maytag Bravos dryer at the same time as I purchased the washing machine and the dryer had a problem within a week of the warranty expiring. A service repair person came to my home to repair the dryer as it was barely a year old and I did not use it for several months that year (due to other reasons). From the volume of complaints Ive seen online, the Maytag Bravos washing machines should have been recalled and repaired or replaced free of charge.

I thought I was safe in buying Maytag for all of my appliances in my new kitchen. I bought a double wall oven Maytag MEW6630DDS. I bought it in late 2010 and have had no issues until August of 2018. I rarely use the bottom but used it in August of this year to cook cupcakes. After baking them and leaving the kitchen for a short while I heard a loud explosive, shattering sound. I walked to the kitchen to see that the bottom oven door had shattered into a million pieces. Thank the good Lord that I was not near it. I contacted Maytag to see if there was a reason it would have done this. They said that there had not been a recall. They sent a repairman at no cost to look at it. He came, took it apart and had no reason for why it would have done this. He left it in pieces and said that he was ordering the replacement door. Maytag advised us to turn off the breaker to the oven. After a month without ovens, the repairman called and said that the part had been discontinued. HA! You think?!? It has the potential to explode. It should have been recalled, not just discontinued. Maytag offered us 20% off a new set of $3000 wall ovens or $150 to pick ours up for disposal. Talk about saving the company money and screwing over the unlucky recipient of a defective product. They ought to be ashamed. I am going to have to replace the broken glass with aftermarket glass. What is going to happen when I use the self cleaning option? What happens when the top door explodes. I am scared to use my very expensive wall ovens that I thought would last at least 10 years. Shaneka at Whirlpool said that people have appliances fail all the time and just have to buy replacements. Do all of them have to replace ovens because doors explode for no reason? I am not the only one this has happened to. I have found several other complaints of this on the internet. Why did they discontinue these door? I wonder.

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.

I purchased a Maytag Bravos XL Commercial Technology top loading washer, model # MVWB850YWO, in May 2012 and it was delivered in August 2012 due to a home purchase not being consummated. Anyway, I bought this washer and the matching dryer at Lowes and purchased a 4 year extended warranty with Lowes. This would cover me with a warranty through August 2017. I had some problems with the washer while under warranty and had it repaired at least twice. I have had, and still do, have a water leakage in the washer. The water when dispensing into the detergent compartment splashes over and you would think it would just go into the tub. Someway the water leaks down the inside of the washer and runs out onto the floor also causing rust to the inside of the front panel. The resolution was to turn the water pressure down on the supply lines. When this was done, the washer would quit running due to not enough water being dispersed into the drum. A replacement seal was installed and I still have the same problem. The repairmans final resolution was to put tape over half of the detergent dispenser to hold the water in the detergent dispenser and still allow me to put detergent in the dispenser. So, a towel is in front of the washer to soak up any leakage. Now, just 5 months after the extended warranty expired, the bearings under the wash tub are starting to roar during the spin cycle. I contacted Lowes service again and basically I am out of luck. The repair cost is expensive, the part and requires 2-3 hours of labor. I decided to chuck this washer and buy a new one. My wife found one that has an agitator, unfortunately another Maytag, and wants it as she has said the Bravos washer never seemed to get the clothes clean (due to not having an agitator). When checking online for references on a new washer and any recalls on my current washer, I discovered other Bravos XL owners having the same problem with the bearings in the tub. I contacted a local business to try and sell it to him for cheap and when I told him what was wrong with my washer his reply was, I have one just like it out back with the same problem. Dont need two problems. Cant even get rid of a Maytag washer due to it being junk. Many other reviews have listed problems with Maytag products especially since Whirlpool bought them. The Maytags of today are not your parents Maytag. Used to be the Maytag repairman sat around his office waiting for repair calls. This has changed considerably since Maytag sold out to Whirlpool. After doing some research, it seems Whirlpool has bought just about every company selling washers and dryers and are making them as a disposable item. I would advise not purchasing any product that is under the Whirlpool corporate umbrella as I feel whatever they buy, even a superior product like Maytag, they cheapen the product and try to benefit from the name, as in the case with Maytag. So, no more Maytag or Whirlpool products for me until they have proven they can build a quality product once again. Hello GE!!!!

First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.

Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.

I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000. Having come back from a week away it had entirely defrosted spoiling all the contents. An engineer came to look at it but said the fault was unrepairable so he wrote it off. Maytag (Whirlpool) think that it is perfectly ok for a 5 year old fridge freezer costing two grand should now pack up. I, on the other hand, do not... They offered me £700 of the cost of a new Maytag. Joy! I thought. However, this one does not make ice or have chilled water (the principal reason for buying Maytag in the first place). I was then told that this was the ONLY fridge freezer in the entire Maytag or Whirlpool range. Is there nothing else you can do to help? I pleaded. No was the reply. The moral of this story is going posh on an American Fridge freezer is not guarantee that you will get the after sales service that the price would suggest.

I bought this over the range Maytag microwave model MMV4205DH-1 5 months ago and today a hairline crack appeared alongside the door handle. I called Maytag to find out how I can get this repaired since, as time progresses, it will become worse due to using the handle to open and close the microwave. I was told this was a cosmetic warranty which expired after 30 days. They would fix it only if the microwave couldnt be opened. Apparently, the handle can become loose but as long as the door opens, they wont do anything.I bought Maytag because of their supposed reputation. Im so glad this happened with my $300 microwave as we were getting ready to replace our washer and dryer and were looking at Maytags. Good to know they dont back their products before I spend several thousand dollars on a washer and dryer. I will NEVER purchase another Maytag. My $120 generic microwave lasted 10 years and I gave it to my son and it is still going strong.

In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.

I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.

I bought my maytag stove model MGR7662WS on January 30, 2011 and have had it serviced 3 times... same problem. I set oven to 350 degrees, put food in oven and later check on food only to find the temperature reads 350 but the oven is cold. Food is not cooked and it smells like gas. I turn it off and turn it back on and it does not turn on most of the time. Service guy keeps replacing parts and says he will replace the same part he just replaced last week. He says sometimes the part comes out defective. I think the stove is defective and I have thrown away so much food because it does not finish cooking and smells like gas. Its so frustrating because my Thanksgiving was ruined two years in a row due to turkey not cooking.

We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.

I can see by the comments on this page that the letter I sent to Whirlpool was in vain. I purchased a Maytag double oven gas range (MGT8775XW00) from our local Lowes. We were remodeling a home we had purchased. Unfortunately (as anyone whos been involved in home remodeling/renovation knows well), it took much longer than I thought it would before range could be installed. It was several months later before it was installed. First time I tried to use the top oven, it would heat to set temp (I assume) and then shut down. The larger bottom oven had erratic heating. I tried adjusting oven temps but it was a guessing game. We had Fix-Rite Corp out twice and they were puzzled by the problem. Two times, they replaced the control panel. After the second repair, it was decided the only thing to fix the kitchen was a complete gutting, new cabinets and floor. The oven was pulled out before I had a chance to use it again. By the time we got the kitchen finished and range reinstalled, I discovered the oven still had the same problems and the broiler would ignite sometimes and when it did, the flame would go out after 30 to 60 seconds and would not come back on. By this time, we were past the one-year warranty. After the first repair did not work, I tried to get Lowes to take it back and assured them I would purchase another range from them. They said they could not do that. Now I can see Im going to end up buying another range. Be assured it wont be Maytag and it wont be Lowes. I also own and use Maytag washer and dryer.

The paint (stainless steel) on the top panel surrounding the digital screen is deteriorating from the heat and steam from light cooking. This happened the first time I used one of the back burners for light simmering. I purchased the range in December 2011, but had not used the back burners because I dont cook large meals. The black paint on the range top is also easily scratched when moving the grates for cleaning. This product has defective paint and Maytag has NOT responded to my questions sent to them by email. I will never purchase another Maytag product NOR will I purchase appliances from HOME DEPOT again. Home Depot should not sell shoddy products!

Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....

We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.

I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From the very beginning, we realized it was a mistake and looking back, we should have sent it back.The finish, both on the stove as well as the burner racks (the removable grate that the pan sits on when cooking) has some sort of coating that instead of repelling grease and food seems instead to actually attract it. Any hot liquid or grease actually seems to melt into the finish and becomes impossible to remove. Essentially, our stove was ruined within the first week. We have even tried putting a scouring pad on a wooden spoon and scrub with as much force as we can muster - to no effect. Short of using a putty knife, and completely destroying the finish, I cant think of any way to resolve it.As for Self-Cleaning ... yeah, right. Use for entertainment purposes only. It doesnt clean at all.The latest issue is now the oven lights about 20% of the time. The broiler still works and we have discovered that we can trick the stove by allowing the broiler to heat up the stove to about 200 degrees first - then, when the oven is already hot, the oven part will ignite.Speaking of igniting ... from the beginning, this stove has the loudest ignition system I have ever heard. You can hear it ignite click/pop from two rooms away and the oven cycles on/off every 10 min. or so. It is very annoying.All I can say is, never again will I buy another Maytag. This was supposed to be the upgraded sealed burner model (which also is impossible to clean). This stove is only 4 years old but it was a mistake from the beginning. Like I said, I should have returned it after the first week.

Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.

Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.

Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.

Purchased a Maytag range with Aqualift technology in 2013 thinking it was a good brand and *happy* to find a new way to self-clean my oven. This turns out to be nothing but a joke and I am not *happy* with it. After following directions to the letter, there is some loosening of anything on the floor of the oven, but the sides and top are slowly being coated with more and more grease. Ive spent way too much time with my head in the oven trying to scrub stuff without using a heavy duty cleaner but feel I now need to resort to Easy Off as there is no other way to get it clean. I also dont understand why they tell you to remove the racks since there obviously isnt enough going on to even clean the oven... How would the racks be damaged? And now I believe there is a problem with the Dual Choice element where Im not able to turn the temperature down. Even turned back to the low setting, the pan cooks away like its on high. I have to keep turning it off and then back on in an attempt to find something similar to medium or low heat. Im so very disappointed in Maytag and feel this method of oven cleaning should never have been put on the market. Its a scam!

Hello, I bought the above top load Maytag washer last summer and shortly after purchase the spin cycle was accompanied by a load grinding noise. This became progressively worse per use and I contacted Maytag Canada. The experience calling is a challenge with often busy, and at times long waits. When I did get through on the line they were very good customer-service-wise and arranged for a local accredited company to attend my home and assess the problem. Service visit number one resulted in the lack of parts to fix, so I waited two weeks for the next visit with appropriate parts. Washer began to grind again, I called Maytag, another appointment was set, service call #2 again resulted in the SAME parts being replaced as service #1, and upon departure the washer immediately resumed grinding. Call #3 to Maytag and a 4th visit was scheduled to my home. This time with a different service provider, parts changed washer not fixed. Maytag called and this time I asked for replacement. Three weeks later I received a new washer. The version was updated so the drain hose no longer reached my drain pipe. Once sorted out, my first wash today with the new unit and GGGRRRIIINNDDDING.. I would not recommend this product. Will be calling Maytag again Monday.

I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!

Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.

We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.

We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher, front panel came apart, the seal leak, the motor make a serious grinding noise, wheel on the interior racks were broken off easily. All of these parts will not be changed under the extended warranty by King & State, Whirlpool do not want to respond to our request for follow up. Neither is Leons Store where we bought these appliances. Only after 4 years of normal use.... Think about it! Kitchen Aid, Amana, Maytag, Whirlpool, latest Kenmore same products. BBB is not helping resolving these issues, their method is wait and see. Stay away from those companies. As Info: if you need to rinse by hand the dishes before setting them in the dishwasher...wash them much faster and better done.

I purchased a new Maytag range (gas) in June of 2012 - 6 months ago. I have had the same problem many others have had (as Ive just read) with the toxic smell every time I used the oven. I was told it was just the chemical burning off from being new. I have never owned a new oven so I took their word for it. On Christmas day, my kids and I were going to bake cookies and set the oven to preheat. Flames and black smoke were shooting out of the range, and the fire department was called. Even after the fire department put out the fire and removed the stove from my kitchen to my front porch, they spent more time investigating the situation to make sure my home was safe than the certified Maytag repair person that was dispatched out by Maytag to service the range. This stove is only 6 months old and still under warranty with Maytag. The service person they sent out did not take the stove apart and spent less than 5 minutes looking it over; then he determined that it was a grease fire caused by owner’s negligence. I disagreed with him and told him I have been cooking for many years and thought he did not do a thorough job to determine the problem with the range. He got very upset with me, took his bag and left without leaving me a service slip. I asked Maytag to send someone else out and explained to them that this service person did not do a sufficient job in examining the range, nor did he perform any kind of service to get the range back in working condition. Maytag claims they will not send anyone else out, and there is nothing more they will do for me. They say it is my fault it caught fire; and if I want it fixed, I have to pay for it myself even though it is still under warranty with them. My stove is still on my porch where it has been since Christmas day. I then visited Maytags Facebook page and corresponded with others whom have had similar issues with their products and the lack of customer service from this company. Maytag has now blocked me from commenting on their Facebook page. The customer service rep on that site asked me to email her all my information about the range and my issues with it, and she assured me she would respond to the matter. As of yet, I have heard nothing back. I am terribly dismayed by the way I have been treated by this company, their so-called certified service technician, and that they do not honor their warranties or stand by their products. I am cooking for a family of 5 in a 12-year-old microwave (which is not a Maytag by the way) after spending over $600.00 on a brand new range.

We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

My Daughter got me a Maytag oven with the AquaLift technology and is a piece of Junk. Half the time the Water is still there when the cycle is over. The water has made it between the front glass pieces and the finish on the top of the stove looks horrible, it just looks dirty. The knobs are cheap and the fake chrome finish is flaking off. Unfortunately Im stuck with it because I cant afford a new one... this was a gift to me because Im disabled and it was to make my life easier.

The Maytag range was purchased locally in 2012. The racks kept falling as the oven cavity warped in a convex making the rack supports too wide. The racks fell at the best position to cook a turkey. This could be dangerous when lifting something like a turkey or pie with filling! I was told that the oven cavity is NOT replaceable and I needed to purchase a new range! $1,600.00 plus taxes were spent just three years ago and now Im being told it cannot be repaired, no parts are available and needs to be replaced! Im sorry but I feel cheated and hurt because Maytag will not give any concession despite my pleading. What a dirty way to conduct business! No concession except an offer to cancel the service charges so far if I replaced it with another Maytag range from Delhi Radio Ltd. Are you serious?Why cant wider racks be provided for in these cases? Just what kind of engineer would compromise the thickness of a ranges oven cavity? Then build the range in such manner that the defective part is not available and cannot be replaced? Its a sad day for Maytag! Shame on you! Ive seen Maytag washers built in Newton last 35 years of hard family type washes! Whirlpool has purchased the name, stamped their own products with the Maytag name, and rested on the fine reputation of the name brand. Everything else is different! The Newton plant is in mothballs leaving hundreds of proud faithful employees stranded. Its a sad day for me and many others who were duped by a brand name and got something completely different.

Freezer leaks water all over the kitchen floor in front of this $1900 piece of garbage. My husband disconnected the water line (for in-door water and ice cube dispenser) and it STILL leaks water. I can vaguely remember a time when the purchase of a refrigerator (manufactured in the USA) wasnt necessary more than once or twice in the average persons lifetime. This Maytag refrigerator is our second french door fridge in 5 years. The last one was an LG that had a shoddily designed and manufactured compressor that sounded like a diesel engine idling in our kitchen. Of the two, this one is equally defective but doesnt wake the dead when the compressor starts.It has become glaringly apparent the Chinese practice something I refer to as Cargo Cult manufacturing. Google Cargo Cult and youll understand what I mean. Briefly, they manufacture products that APPEAR to be refrigerators, washing machines, ranges, etc. However, lack of quality control and zero competition from companies that provide a well-made, quality product that lasts more than a year or two allows and encourages these slobs to continue pumping out what appear to be appliances until the consumer plugs them in. Thats when the fun begins.

In July 2001 my husband and I purchased a 6-year old home. We are still here. We have replaced the refrigerator, oven and microwave - all in stainless steel. I am still waiting for the Maytag dishwasher to wear out. It has never been repaired because it has never broken down. Cleans dishes and silverware great.

Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.

Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **

We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.

The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!

I researched gas ranges for a few months before choosing our Maytag gas range - it was on sale when we ordered it and it arrived within a couple of weeks. We wanted to buy local and were successful with price matching the sale price. I would recommend this range as it functions great and we totally love the larger oven door.

The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.

Paint bubbling & peeling off appliance: I purchased new double convection oven from Lows (Maytag). One month after delivery, paint began to bubble and peel off. Maytag takes the position that as long as the oven functions properly, the paint is simply cosmetic and the warranty does not cover cosmetic problems. Maytags position is that even if all the paint peels off but the appliance still functions properly, too bad for you!

We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.

Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.

I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.

This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.

We had the same problem that everyone is complaining about re: frozen water in bottom of freezer dripping out onto floor. Swore when I got rid of the Maytag smooth top stove that broke after 5 years that I would never get another Maytag but broke down and bought this fridge. Maytag rep made it clear that the Fridge had a NOTE on file about the drain, but it was NOT a product recall. So after virtually taking the freezer apart before the repairman came, we ended up paying $120.00 for the repair, not the part. Yippee. Please note that the repairman told us we saved a lot of money by taking apart the freezer so most repairs probably cost a lot more than ours.

I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!

We purchased our Maytag gas range in 2015. Within 6 months we noticed the clear coat and paint was defective, we called Sears, they allowed us another range top and replaced it but told us our warranty was up in a month and they would not replace another. The stove always looks dirty because the clear coat and paint have bubbled up and it is clearly a 100% manufacturing defect that should be recalled.

We purchased a Maytag Gemini with serial number D40941338 and model number MGR6875AD826. It has been a complete disaster. The control panel keeps breaking down, and its now going to be replaced for the 6th time. I have asked for a new stove when I called the Maytag Extended Warranty Department, and they will not replace this defective product. Please help me.

Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.

I purchased a Maytag gas range after remodeling my kitchen. I thought I was getting a good product, boy was I wrong. The ceramic gas grates are so slippery that pots tend to slide off but the real problem is that the racks inside the oven fall when you place pots on them. I tried cooking a Thanksgiving turkey in it and the racks fell to the bottom of the oven. It appears that the top rack and the bottom rack are the only two that stay in place. And it also appears that when the oven is on, the sides of the oven expand so that the racks fall. I have tried to contact Sears as thats where it was purchased to no avail. I will now attempt to contact Maytag directly but it appears that I will also not get anywhere there. I have read at least one other complaint of this exact same type happening to someone else. This is very dangerous. Do they really want a lawsuit?

My stove is approximately nine years old. During the past year both my husband and I enjoy cooking from recipes 3-4 times a week thus the stove has become essential. Functionality and size is important when trying to cook meals with two or three components. One of the oven racks was missing from the oven when we moved into the house. Even though it is self cleaning, spills pile up between cleanings so it is great that it has a really cool steam cleaning option. Just wish it were 5-6 years newer.

We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!

I have had my stove since 2004. A problem I have had was when I asked it to clean the ovens, it quit working all together. A service person was called. Also sometimes when I turn on one burner, another one will turn on instead. Yesterday I turned on a burner to low, and it did not turn on at all.

We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.

I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.

I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.

Purchased a Maytag Electric Range on Jan/9/2016 and delivered Jan 12/2016. To start the Aqua Steam clean is for the birds. Does not clean worth a darn. Model MER8600DH cost $823.33 and I thought this unit was awesome until December 2018. The oven makes loud bangs and it’s not metal contracting or whatever. I stopped using my oven. Tonight my top burner started snapping like an arc or short. Yup that’s it for me. I was thinking of buying a Maytag Gas Range as I was brought up on gas and I have a plumber coming this weekend to plumb for Natural Gas but after reading all the negativity on the gas ranges as well I absolutely will not be buying a Maytag now or ever! I expected more from Maytag. :(

I own my oven for 10 years. It still looks brand new. The bottom oven went out and they do not sell the replacement parts anymore. I think its terrible that I had to go and buy a new oven when mine still looks brand new.

In 2009, we purchased $5,041 worth of Maytag appliances. Three years later, we have had issues with every appliance except the dryer. The washer needed a new motor and circuit board in February 2011. The oven light came on and stayed on because the switch malfunctioned in June 2011. The ice maker in the bottom drawer sprung a leak in February of 2012 and today, the over-the-range microwave stopped working without any sputters or warnings. While I was investigating the possible reasons for my microwaves demise (Im concluding that it is poor craftsmanship!), I found that my dishwasher is on recall. I did not have any problems with that and it is the one appliance that could have started a fire! Maytag appliances will not be bought again by me or anyone I know. They are a huge disappointment and waste of my money!

Maytag 6.2 Induction Freestanding Range Model MIR8890AS0 F47 - I am a very careful shopper. I spent many, many hours researching and searching for the best value. It took me over 2 weeks of research to find an induction oven we could afford. We are a family of 3. Normally, we use just one burner for dinner. We bought the range in Feb 2013. On August 5. 2014, we had company over for dinner. I used more than 2 burners and the oven at the same time and the right 2 burners quit working; I now have the dreaded F47 code. I have had numerous Maytag Authorized repairmen out. They ordered every part except for the one that was necessary to fix my stove. I purchased in Feb 2013, burners went out 8/5/14. This is only 18 months old and is JUNK. Arent our landfills full enough?Maytag customer service is awful. I spent hours on the phone, mainly on hold, in efforts to get help. Maytag claims to have such a great 10 year limited warranty but they wont warranty this F47 issue. Thank God I bought insurance with an outside company. The wrong parts that were ordered were at least covered by my own insurance policy; no thanks to Maytag. I am angry that I have to search all over again to try and find the right stove. I am now fearful of induction. I invested in a lot of induction cookware which was an added expense and burden! They need to stand behind their appliances!People cannot afford to waste thousands of dollars every 1.5 years to cook their meals! This has been an extremely unpleasant issue. It has cost me many hours of waiting for repairmen, waiting on hold, getting and storing many wrong parts ordered by repairmen. I calculate this cost me over 50 hours of my life on the F47 problem. Not to mention the time it took me to shop for this junk to begin with!I think they need to recall this issue as it is clearly a design flaw. I researched this and found many other owners had similar problems. The F47 means that the user interface isnt communicating with the range (the circuit board). They placed the circuit board under the burner surface area, sandwiched between the burners and the oven. It was just a matter of too much heat before this board shorted out. The cost to replace this board is over $600. I am afraid of investing another dime into this machine. I wasted time, energy and A LOT of money on this inferior product.

Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.

Dinner ruined again... I bought all brand new Maytag stove MERS755RAW, I can only use one area and that has cant move them, the racks fall through. I have burned myself time after time when attempting to pull the racks in or out. Friends arrived and when we pulled cooked dinner out the rack fell through and it was so hot I could not hold it causing the entire dinner to come crashing down and spilling everywhere. I along with my family cannot use it again. Can anyone assist or make a recommendation? New racks do not work as it appears that oven has expanded and the dimension have changed. Do they have a recall or safety repair bulletin?

CHRISTMAS morning Set oven to 325 for ham. Control board caught fire and burnt wires and burnt inside of rear cover. It got hot enough to char the wood wall behind stove. This could have killed my family on CHRISTMAS.

I purchased the Maytag oven in January and have had the service technician out 5 times to try to repair the oven because it doesnt heat properly. Theyve told me that because I live in a condominium that it is normal for the oven to take an hour to preheat, then another hour for the second oven to preheat. When I am baking the oven does not hold the temperature and anything I bake takes much longer than it should. They refuse to get me a new oven.

In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.

Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.

My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.

I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!

We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!

I have the Maytag Gemini Double oven 5 burner stove. It is great! I use the smaller oven more than the bigger oven. Holidays and cooking are a lot nicer with my range oven. The turkey can be cooking in the lower oven while pies are baking in the smaller upper oven. I have had my range for a while now but I have not once had a problem with it.

Purchased Maytag front load washer model MHW6630HW from Home Depot. Machine was installed 9/15/19. From inception we had issues that have escalated. Machine leaks and makes strange hissing sounds. Home Depot has no record of the purchase in their website now. We tried to return it within days. We contacted Home Depot executive offices and they keep sending Paradise Appliance repair. The repair people do nothing and keep saying we have to come back again for you to be considered for replacement. Home Depot is dragging their feet and we are concerned about the six month deadline. The Maytag does not do an effective job washing and clothes comes out wrinkled. Concerned about the sporadic leak getting worst and doing damage to floors.

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.

I purchased a Maytag refrigerator from Home Depot 2 years ago and the first year I already had problems. The second year there was ice on the bottom freezer I called Maytag. They claim a technician needs to come out but cant tell me how much it is to come out for an estimate. After they come out they tell me how much it was. Everyday I have ice or water from the freezer. I had also purchased my stove which very easily has been all scratched and considering that I hardly ever cook, I figured it would look new for years. I will never buy another Maytag appliance!!!

Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.

I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!

I purchased the Maytag 6.5 inch electric convection oven about 2 years ago. I wish I hadnt. The oven temp is way off, it cooks unevenly, the back burners hardly work, and the back burners on the stove top barely work, the knobs get stuck constantly, the self cleaning does not work, and the glass part of the door allows dust to get trapped in the glass. The range is $800+ piece of junk, best used at the scrap yard. Today, I turn my oven on, and the element underneath the oven pan caught on fire. Now its broken in half, and needs to be replaced. I look up the QR code, and come to find out the oven is actually a Whirlpool, with Maytag labels on the outside. I would have never purchased this range if I knew it was a Whirlpool. I have always had issues with Whirlpool appliances. This is a fraudulent product, and deceives the customer. Why sell it as a Maytag, when its really a Whirlpool? It should at least state that fact on the description, and salespeople should advise the customer. Now I know why its a piece of junk, because its a WHIRLPOOL!!! I will never buy a Maytag or Whirlpool product ever again. I have always stuck with Maytag appliances. Every appliance in my house is a Maytag, or are they Whirlpool?

This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.

#Mgt8885x500 Maytag Gemini. After oven heats up, racks fall. What should I do. This is a safety issue. Help, afraid to use oven.

We have had our Maytag dishwasher for more than two years. Heres how it stacks up: Energy Star rated-Yes; Noise-Almost inaudible except when water runs; Length of Cycles-long except for quick wash 59 minutes; Interior design and loading - 10 out of 10. This is the easiest dishwasher to load and it holds an enormous amount of dishes of all sizes and shapes. Adjustable and removable racks-Yes both. Everything fits including my barbecue and oven racks! Amazing. Stainless interior-Yes including silverware rack. Cleaning- 10 out of 10. Even on a quick wash (59 min) cycle this dishwasher cleans everything! I run a longer cycle just to sanitize if we have sickness in the house. Otherwise it is 59 minutes to finish. Drying-Like most dishwashers this one is only so-so in the drying department, especially on the short cycle. Without plastic containers or utensils the machine dries more completely. However, the amount of moisture remaining after a quick or regular cycle is minimal. The water tends to pool on bottoms of glasses and plastics mostly. Easy to dry by laying a cloth across top rack. Dries in just a few minutes.My only suggestion to Maytag is to work on drying technology to make the machines more efficient and effective. However, that being said, I wouldnt trade this machine for any other. It has every feature I love and a 10-year warranty on parts as well! My machine cost around $600.00. It was neither the top nor the bottom of the line.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

I purchased all Maytag products for my new home three years age. The dishwasher stopped working 13 months after we purchased it. Since the home was under renovations for the first month, we only actually used it for 12 months. When I called Maytag, they told me that it was either the control panel or mother board and that they could not do anything because the warranty was only for 1 year... and didnt offer me anything to make good on this...NOW three years later, my microwave is displaying error code SE.. control panel is bad. Now I have not had a working dishwasher for two years and this just added salt to my wound. I called Maytag furious that this keeps happening with new products. The only thing they would offer to do is for me to purchase an extended warranty at $350.00 and they would have a repair guy fix the microwave. A brand new microwave would cost the same thing???? They flat out told me that there was nothing that they would do for me, and that they were not going to fix it for free.I filed a complaint with them and never heard back from anyone at Maytag. It seems strange that the control panels craps out within one to three years on two of the four Maytag products I purchased. I WILL NEVER BUY MAYTAG AGAIN... I went back to Home Depot and told them that MAYTAG has LOST me as a customer and that I purchased 4 major appliances from them and two stopped working with in 1 to 3 years. Home Depot was shocked and gave me $100.00 towards a new dishwasher. And I did not buy a Maytag.... I still do not have a working microwave... But when I do have the money to replace it, it will not be MAYTAG. Looking online, I notice a lot of the same complaints about Maytags control panels...... Could it be a scam on Maytags part???