I purchased the top load Maytag Commercial Residential washer with an agitator last month. I wanted a basic washer with Hot/Warm/Cold settings, Delicate/Normal/Heavy Duty cycles, Small/Medium/Large loads. I paid over $800 for this washer and I cannot wash my whites or rags in hot water! The hot water setting dispenses hot water, then cold water, back and forth. The end result is cool water. Ive called Maytag, Ive been told that there is nothing that can be done about it, thats how theyre made to be considered HE. I asked them why they even put a hot or warm water setting on the washer.You have no control over the water level, all cycles except for normal run in a deep water setting (full drum of water), I dont know why delicates are in a deep water setting. I only wash a couple pieces of delicates together. I end up using a lot more water and detergent with this washer. I hope we dont have to conserve water in the next few years! So though this washer uses less hot water energy, it wastes a lot of water, my water bill goes up and my detergent is used up much quicker! I cannot add time to my wash cycle, (the actual washing/agitation cycle is very short - 10 minutes) it has to drain all of the water and re-start the cycle with more water! $800 is a lot of money for a washer that doesnt wash like my old cheap washer. The local store cant do anything about it and Maytag brushed me off.

The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.

This washer is garbage. Control panel went out twice in less than a year

I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.

Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??

Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.

I do not like this Maytag Centennial Washer at all, I have had it for a year and a half and it just does not perform good at all. Most of the time the clothes still come out with dirt on them but what I am most mad about is the fact that it keeps leaving bleach spots on my clothes, several washes after I use the bleach. I will definitely not recommend this washer to anyone.

I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

Bought in July 2015, brand new from Lowe’s or Sears. When working to its full potential it never cleaned clothing very well, had no designated spot for detergent or softener, just bleach. Just last 3 years and it’s a piece of crap that has to be replaced. Going to argue with the company to tomorrow to get them to replace the broken transmission which may or may not be considered part of the drive motor - all **. This is a very expensive machine that didn’t last a month beyond 3 years! The 10 year warranty covers the 2 most rugged parts of any washer... the agitator never truly cleaned my clothes and now it is fused to the wash basket and cannot even be replaced without being chiseled off. Worst machine, purchase, and brand ever???

My experience over the past 2 years with my top loading Maytag washer is echoed in almost every review here. 1. Not enough water to clean the clothes 2. Clothes come out still dirty and covered with detergent 3. Barely agitates 4. Repeated repairs for leaking and computer board breakdown 5. Complete lack of interest by either Lowe’s and Maytag when contacted. I could write a long, detailed complaint but it has all been said quite well. We need to band together and file a class action lawsuit against Maytag. Any lawyers out there willing to take this on?

At first you think wow Maytag. Have heard was the best washer. WRONG. Clothes come out dry in spots. Not washing like it should. Whoever came up with this water saver and no agitator was crazy. Clothes dont get washed properly. Give me an old school washer to where my clothes get clean. When you have to wash clothes twice makes your power bill soar through the roof. NOT GOOD MAYTAG. NOT GOOD AT ALL.

2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.

Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.

This machine was purchased two years ago at the Home Depot. I wanted a top loader that was not digital and without a lot of choices. It has been nothing but a headache with every wash. I had a Maytag serviceman come out immediately and he said nothing was wrong. Every wash load I do, has problems. The dark loads are always full of white spots and the towels are torn up. Just bought some new towels and after the first wash, they were ruined. I will never ever buy a Maytag machine. These new He machines are ridiculous! I no longer have a receipt, but the complaint should help consumers in their decision to NOT buy a Maytag machine.

The functionality of this machine is so awful. I had the dealer replace it only to find that the awful noises that the machine makes, the fact that the clothes don’t get covered by the water and the clothes are so knotted after the spin cycle you have to untie them is normal for this awful appliance. In the sensing stage the machine groans like a laboring motor around 30 times, then stops with a jolt. My machine is next to the bedrooms and the noise wakes people up. Even in the “deep water” setting, the clothes are not covered by the water. The wash cycle is short and noisy and the spin cycle goes on forever. In the end I have to untie the legs of pants. Whoever designed this machine should be ashamed of herself or himself. Shame on Maytag.

We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!

I just bought this piece of junk... Like everyone else I guess I didnt do enough research! I have had this washer for less than 3 weeks and just like everyone else I am so disappointed in how it tries to wash without water! I too have tried different settings. I had to wash a load 3 times... pausing it while trying to get the rest of the items wet. Its ridiculous... of course now to try and see if I can return it! Yah right... Home Depot does not have a good return policy and Im afraid I will be out 800+ with this washer. This is ridiculous! It really is.

Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!

I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!

Maytag Bravos 300 Washer - Dont buy this washer! This expensive washer has been the worst household appliance Ive ever owned. We bought Maytag thinking we were getting the best. NOT SO! We could have spent half the money and got a better washer. Maytag is a brand of the past. Ive had this machine about 4 years and its been a problem since day 1. There is no soak cycle but I knew that from the beginning. The problems Ive had so far are: Not enough water so items dont get wet and have to wash again, Terrible wrinkles, torn sheets and garments, items still dirty, getting louder & louder, and the most recent problem is the plastic from the top edge of the tub is now shredding and getting sharp plastic pieces in my clothes.

The Maytag Centennial is the worst washer ever. Not only doesnt get the clothes clean but it does not spin out properly either so your clothes have to be run through a 2nd time after washing. The water fill level is so low that the clothes are not covered in water at all, even midway through the wash.

Maytag is a reputable company and my centennial washer has been going strong for over 6 years. My only complaint is that if it gets slightly scratched by objects placed on top temporarily, it starts to rust there.

Purchased a Maytag Atlantis washer at Lowes in 2004. Until recently it worked without any problems; however, the agitator never seemed to work quite right. Normally, an agitator rotates in such a way that the auger action of the vanes pulls the clothes in toward the middle and then down into the water such that you have a continuous cycle of clothing being pulled down the middle, agitated at the bottom, then pushed up the outside. This one agitated but the clothing would just go round and round in the tub. Everything managed to get clean enough, but clearly something was amiss. Recently, the spin cycle became loud. A rumble became a loud roar over the course of a few cycles. Then I noticed water on the floor coming from under the washer. The short story is that the center shaft seals had just worn out. After almost 12 years of use, thats not surprising. Whats surprising is that it had worked so long without any issues other than the agitator.I took it apart and, to my dismay, the water had gotten into everything so that some of the metal parts were hard to remove. After having determined what replacement parts were necessary, I ordered them, but then placed additional orders for parts that probably would wear out eventually. So I ended up doing a near-complete rebuild. Other than the difficulty of taking some of the parts apart, and removing/installing the tub springs, it was actually pretty easy. I have reassembled, and now it seems to work flawlessly... so far. About the agitator: I found that shims are used on the transmission shaft to adjust tension. Too much tension and the clothes just ride around the tub; like mine did. Too little tension probably results in the thing not agitating at all (I dont really know). Once the washer is apart its easy to set the tension (insert the shim washers) correctly.There is a clip that holds the shim washers in place on the shaft. It was really tight; somewhat difficult to remove. One of the shims wouldnt fit when I tried to reassemble. As it turned out, that was a good thing. My research on this model revealed the way to get the proper tension. My assessment is that whoever assembled this washer at Maytag (or whoever builds these) assembled it incorrectly! Another thing I found out - after I ordered/received parts, unfortunately - is that there are two types of tub/shaft seal sets for this washer. I ended up replacing the newer type seals with the older type. Everything fits, but I may be losing out on a newer, better design. Well see. Overall, I am very pleased and impressed with the longevity and reliability of the MAV9501EWW washer. I have had Kenmore and Whirlpool; neither of which was nearly as durable and reliable. I hope this is helpful to someone.

Washer stopped working, never did clean clothes. Out of warranty - some it is fix or buy a new one. DONT BUY!!

Recently purchased a washer from Home Depot. Machine is now on its 3rd repair. The wiring harness is fired. Could have caused a fire. Now they still will not replace and part is on order which will take 4 weeks to be in stock. I called Maytag and expressed my concerns to which they could not help me as every washer is theirs can be repaired. I really don’t understand what happened to making things right. Very frustrated that they will not repair or reimburse for that matter. Please refund my mom and pick it up.

We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.

We bought the Maytag Bravos XL washer 6 years ago when we moved into a new home. We have a large family and after reading many reviews, we settled on this washer. It has served us well for the past 6 years. At the moment, however, it is out of commission. The bearings wore out. My husband ordered new parts and we hope to have our washer up and running again in a couple of days.

Bought a Maytag Dishwasher, model MDB89449SAM1 a little over two years ago and had nothing but trouble with it. Had Repairman out twice before but today he said we would be better off buying a new one! What a piece of JUNK and truly a waste of money! Would not recommend buying any MAYTAG products. They used to be a quality brand but no more.

This machine sucks. Im down to washing three to four items only on an extra capacity machine because every single load becomes unbalanced. Feeling the weight of each item and then placing it correctly doesnt work. Repairman came out. Said it was balanced. Lie. At this point I want to take a sledgehammer to it and send the pieces one by one to Maytag. They should be embarrassed to even have this product for sale to the public with their name on it.

I purchased the Maytag Bravos MCT HE washer in 2011. Its about 3 1/2 years old and there was a very loud noise when the washer went into the spin cycle. Called the repair man and they told me the bearing and spin basket needed replaced. I had always had Kenmores with very little issues and they lasted for 12 years plus each. I get the HE model from Maytag and cant even go 3 1/2 years without some major issue. I called Maytag (Whirlpool) to complain and they said there wasnt anything they could do. I reminded them that I had checked for recalls on this model and looked into some of the complaints about this washer and that there were many of the same issues that I had plus many others. I felt like there should have been a recall on the bearing since they are going out too soon for this kind of a washer. I guess the Maytag repair man is now busier than ever since I dont see them on any advertisements anymore. Well, I will never buy a Maytag or Whirlpool appliance again after this.

I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest). I spent a total of 3 hours on the phone with them. They said no there was nothing they could do for me since the manufacturers warranty ended 2 years ago and the “mother control panel” doesn’t fall under 10-year motor warranty. Well, there’s no need for a motor warranty if there’s no power to the unit! The cost of the parts would be almost $600. It is shameful to not stand behind your product. I would expect to have to replace an iron or a juicer after 3 years, but not a washer. This was a major blow to how I would view the way they do business. I purchased the extended warranty from Lowe’s. I will never do that again. It was a waste of money. They didn’t make any concessions for me either. They kept saying it was a manufacturers issue.

Brand new washing machine model MHW8200FW purchased at Karls, a Ferguson subsidiary, in Madison, NJ end of June, 2017. I wanted to buy a top of the line machine and this is what the sales person recommended to me. Problems started soon after purchase. Initially I contacted Maytag because the machine wouldnt spin dry a cotton bath mat weighing 4.5lbs soaking wet. I was told I should put more items in the machine to help balance it. Well there WERE more items and the machine wouldnt spin dry them either. I tried every trouble shooting Maytag suggested. Having exhausted my nerves, I called for service. The technician came and said these machines are extremely sensitive and that sometimes they wont even run an empty cycle. He said this is a common complaint with these units. One of his suggestions was to take bath mats, duvets, comforters... articles like that to a laundromat.I did less than 10 wash cycles after his visit when the washer started having more issues and finally broke down completely. The technician who came this time wrote a repair order indicating a mechanical (Stator) AND electrical (Control Panel) breakdown ($500+ for the parts alone if the unit wasnt under warranty). He also stated that he had never seen such problems in a brand new machine.I contacted Maytag for an exchange. Maytag customer service wrote to me that the breakdowns are ... normal, with all the units we sell some may have a defect in the first couple of months... and refused to exchange my defective unit. I can accept that there may be a defect that will warrant a repair, but in this case there are multiple defects in separate systems - mechanical and electrical - within the first month of service. This shouldnt warrant any further discussion, only a quick replacement and an apology.

I purchased this washer in 2010. It has broken 4 times since purchase for the same reason. I was told by the appliance repairperson (which Maytag referred me to last time it broke on 03-11-11) that the manufacturer does not replace the machine until after it has broken down a 4th time. Now, the warranty has expired (in 09-11), and it has broken down again for the same problem - water wont fill. Sherry at call center informed me my machine does not qualify for replacement. Then, she would not give me a number or contact info for corporate office so I could forward my complaint. This machine is only slightly over a year old. I have had nothing but problems with it. I want a new machine, or at least unlimited repairs for the recurring problem. And I should not have to pay for a warranty that costs almost as much as the machine itself when Ive already paid for the machine, and at least an equal amount to the cost of the washer in repair bills just to keep this lemon on the road. I want a number and a name for someone that will listen. I may be part of the shrinking middle class, but I am a customer, and I should be treated right. Please help me.

Im extremely disappointed in this machine. I bought this machine after having my Kitchen Aid for 12 yrs. Just last month, the UL message came on. Had someone looked at it and noticed the bearing was loose. He fixed it, just today, it started doing the same thing again!!!!! Now it might be a suspension problem. Of course my warranty expired because I bought it in November 2012. Im never ever going to buy a Maytag washer again!!! Can someone help me to take my complaint to higher up?Thank you..

We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.

February 2011, I purchased a washer from Lowes and started having problems with the washer leaking and skipping cycles on the first week. Lowes exchanged the washer end of first week. The new washer started with not adding water in wash cycles. The repairmen sent by Maytag could not find any problem with the washer. The washer worked off and on for months with problems. Cycles with bleach added worked fine, but 3 or 4 loads later with no bleach having been added, it would produce bleach-stained clothes. The repairman came out again and could find the cause for skipping cycles, but suggested I run clean cycle every time I use bleach. It defeats the purpose of purchasing an HE water-efficient washer.The third repairman sat and watched the unit run a load and then he said I know what is wrong. He took the washer control panel apart and found the wire harness was not properly connected from tub to control panel. I have not found what causes bleach stains 3 loads after the bleach was put in the washer. I will not recommend this unit to anyone because of manufacturing problems with harness assembly.

I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine

Im living in a shop lot area and its near a university school. It has different laundromat stores here, and the cheapest is the one who have Maytag washers. So Ive been going there to wash clothes and as time passes, I noticed that the clothes have been getting stains after washing and these stains cannot be removed easily. Ive read reviews about clothes getting stained using Maytag washers and I cant believe that it happened to me. I dont know whats with Maytag that makes the clothes dirty/stained. I went to other laundromat stores that are not using Maytag washers. Its quite expensive, but it really makes your clothes clean.

I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.

My Maytag has been out of service more than in service and this is my 2nd one in 2 years. They replaced my first one due to breaking down several times. I have spent so much $$ at the laundromat after paying big bucks for a washer.

Our new washing machine (Maytag Maxima XTLM Front Load Steam Washer & Dryer w/ Pedestals) has developed a loud knocking while running which the authorized whirlpool repair provider said was due to internal ball bearings. He said that the washing machine caused the pedestal to become warped and the only way to stop the knocking was to replace the pedestal. Whirlpool refuses to replace the pedestal saying that the pedestal must have come that way or was installed incorrectly or was overloaded. There are only two of us and we never overloaded at all. The knocking started several months after the installation. If the pedestal was defective (came that way), why wont Whirlpool replace it under their warranty?

Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!

Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.

We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!

This is the worse washing machine ever. Wish Id never have bought it. Clothes come out unclean, washer cleaner cycle doesnt work, water level is almost none, etc etc. I could go on and on, you get the picture. Coming here and seeing 100s of negative reviews and complaints many of which I suffer from as well, just clarifies how bad this machine really is. There has got to be a way to bring a class action lawsuit or arbitrary suit against them. Im pretty confident that there are probably 100s more who are dealing with this shoddy washing machine as we all are.

In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!

I HATE this washer. It had such good reviews before I bought it, but I have never been so disappointed. Doesnt use NEARLY enough water to get anything clean, even when I try deep water wash, bedding, or power wash. You cant switch modes in the middle of a load, and if you leave it paused too long, it drains on you. Ive tried balling everything up as the manufacturer advised. I tried using less detergent, again as advised. Nothing works. Sometimes the clothes on top dont even get wet. Dont waste your money!! If I can find a way to fix my old washer, Im going to do that and throw this thing to the junk heap.

My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying its fixed. When I tried to wash, everything went crazy. I unplugged the washer and plugged it back in to reset it. I turned the dial to spin, and the lights said the washer was sensing. The lights never moved off that. The washer sounded like its trying to wash, but theres a strong grinding noise. When does the repairman decide he cant fix it? My husband is insisting we go buy another washer. The washer was bought in September 2011, so its still in warranty. In addition, we bought a five-year warranty. The repairmen stay 15 minutes, plug in a new part, and leave. They dont come back for two weeks. Will we ever get this washer fixed or get a new one. How do we put pressure on Maytag to fix it or give us a new one?

Before you purchase a Maytag washing machine...from anywhere (I got mine at Home Depot), think again. This machine doesnt wash clothes, it doesnt rinse clothing. What it does is takes forever to fill up the tub then it doesnt even come close to filling it to where all the clothing is covered for rinsing or washing, then it just stops and sits there for a few minutes (??) and then it proceeds to empty the tub and youre supposed to feel like your clothes were cleaned.Not in a million years will your clothing get cleaned in a Maytag washing machine. Youve been warned...dont waste your money. Go to a used appliance shop, but the best one they have that does NOT have the Govt. regs built into it, and be happy you saved as much money and did NOT have to go through all the frustration and hassle everyone else has that bought a new Maytag washing machine.

I’m 41 years old and finally had my first new washing machine. Four days later, while my 11 year old had the stomach flu, it died. Not impressed. Apparently the delivery guys left a note on our file saying there was a defect on our washer and that we needed to contact Maytag. This was news to us when we called The Brick today. I hope they didn’t knowingly sell us a defective washer. Alas, we have to wait until Monday with pukey sheets in the washer.

Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

Bravos x - Ok so I was checking on my washing machine balance which is off. I came across the reviews and find how horrible the machine is! Grinding at last cycle, and not wringing out clothes on some loads. I thought grinding and wringing out was to be that way since it did it from day one. I thought I just needed to adjust clothes to wring out. Balance was taking out some clothes but it was put in properly. Boy was I wrong. Im so pissed after reading all your reviews. Im going to contact my daughters who works for attorneys about false advertisement and selling something they know is crap.

Maytag Appliances - biggest rip off ever! Home Depot needs to stop carrying Maytag appliances. I purchased a Maytag washer Type 832-A, Model number MHWE200XW00, Serial number HL11990545 in May, 2011 from Home Depot. After just three years it flooded my laundry room. Home Depot couldnt help me, and Maytag Customer Service tried to really rip me off.I called Home Depot, asked why they continued to carry a product they knew had terrible complaints and all they could tell me was they are sorry I am unhappy with my washer, then gave me Maytags customer service number. I called Maytag - first the guy tried to sell me a $400 extended warranty package - total rip off. Maytag should be ashamed, then said he couldnt help because it was past the time period. There is no telling how many people they are ripping off with that little deal. Consumer Affairs should be all over this. So then he offered to get a Maytag repairman to come to my house, but couldnt tell me how much the diagnostic visit would cost or anything else. He was worthless.I hired a local repair person to come to my home, the part is $140, its the tub seal, weak and flimsy - has a giant hole. I only wash clothes and towels, nothing else. My local guy is cutting me a deal on the labor, still going to be $200. Maytag isnt what they used to be and I will never, ever purchase another product from them again, ever. And I would suggest you dont either. Maytag appliances only last a couple years at the most, and its customer service is horrid.

Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.

I have a Maytag Bravos XL and have white residue on all the clothes that get washed in this machine since I purchased it. I have always used HE Detergent and have followed all Maytags recommendations to reduce the white residue to no avail. I had to wash my clothes 5 times to get the residue off of my clothing and 4 of those were without any detergent and on all temperatures and wash cycles. Model # MVWB835DW.

On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!

I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber. Last week, the washer was leaking again and the service technician said that the pump housing was cracked due to a penny rattling around inside the pump.This washer performs very well when it is working but it seems to be too fragile to handle on normal usage. The Whirlpool washer we replaced with this one ran for 23 years with no problems before it finally went out. From all appearances, it seems that every failure we have had with this washer has been due to damage from foreign objects getting trapped in the pump. Is there no screening mechanism to prevent hard objects from entering the pump? This seems to be a design flaw more than anything.

I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!

This is not my first Maytag. Bought this one in August 2017 from Home Depot. Now all it does is make a grinding sound. No lights. Not anything but noise. I bought one without all the digital because I thought that could be more problems. The only part that is digital is the start/pause button. I liked the idea of less water and no center. It balloons the clothes when it is finished spinning. Didnt start out that way. I use the right detergent and wash it every 30 days as it suggests. Cant afford to call a repairman on such a new washer.

Although we have always had Maytags, this was the first time we purchased a front load washer. The Maytag Neptune washer smells and your clothes stink. We have purchased the most expensive laundry products, washed and rewashed clothes and have no other recourse but to buy new machines again. We will not be purchasing Maytag or Whirlpool. I would give it a minus 5 stars.

Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.

I purchased a Maytag Bravos line washer model # mvwx500xwo back in Oct. of 2010 thinking that it would be great to save money on the water bill. I first had issues with it putting holes in my clothes. I then found out if you do not zip up all zippers and button all buttons, the machine will rip them up due to the high speed spin cycles. Now, the washer will not fill with water or start the wash cycle. I mean really, its less than two years old and I have to shell two hundred plus dollars to fix a washer that only cost $500. I guess I know what brand not to shop for next.

Bravos WL purchased in May 2015. Terrible product. Last week stained 2 shirts beyond repair. Maytag service repairmen stated these machines were poor quality and the only settings that somewhat work are Deep Wash and Bedding. They recommended I buy something other than Maytag. I am not making this up - it was unbelievable. I got Maytag on the phone while the service techs were here so they could hear the comments. The supervisor, Kimberly, said I could not get resolution unless the technician declared it a functional failure. I asked for the definition, as I would assume the basic function of a washing machine is to clean clothes. Still working the steps to resolution, but I believe there is evidence for a class action lawsuit.

Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.

I bought this machine a year and a half ago. The entire drum and spin motor need to be replaced. Maytags warranty only lasted 1 year. I bought it at Home Depot, and also purchased the extended 5 year warranty. The extended warranty is as bad as the washing machine. I am now just 2 days shy of 4 weeks of trying to deal with both parties. Ive had to take my laundry in to have it done. The cost of the laundry, the cost of the machine, and the cost of the warranty is more than $200 more than what Home Depots Extended Protection Plan is willing to reimburse/refund. Home Depot does as much as Maytag when it comes to standing behind what they sell. An $800 washing machine only good for 18 months, really???

Not long after the 1 year warranty expired the washer started making noise while agitating. Long story short, the transmission is making the noise and should be replaced. It is a $200+ part. While it is still working ok, Im waiting for it to fail completely. Not good for an expensive washer. I dont think Ill buy Maytag again.

Well bought this washer a little over 1.5 years ago in 2017. The display started going haywire, flashing, going on and off and would only go to the normal setting, most of the time. Called Maytag and had service come out and Maytag would cover parts and labor. Turned out the control panel went bad. About a week later found out today part was still back ordered and not available with no ETA. So was told Maytag would replace the unit. So until I find out whether or not they will actually replace it, Im giving one star. Been holding for customer service for over 35 minutes now to verify what I was told. Its a shame because this washer was given a good review. It is a front loader.

Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.

Buy this washer! It has the best features! No matter what the setting, your clothes will come out as dirty as you put them in, only with even more odor! I just cannot believe how many different settings they managed to program into this washer, each one delivering the same miserable results. I am so happy that I spent so much money on a washing machine, that in some cases, doesnt even get my clothes wet. Truly amazing technology!

We had this washer 16 months. We bought it new from Home Depot. The clothes came out with spots on them, white residue and grease spots. This was ongoing for awhile. The bearings went out after 6 months. It was so loud now the water pump went out. I was told by Whirlpool (they bought out Maytag) that water pump is on back order and could take a couple of months!! To fix the bearings and the water pump was almost 700.00. A new washer is 1000.00. We junked it and had to buy a new washer GE. We are sick about this waste of money!!! What a piece of JUNK this Maytag Bravos XL is!! We need to have a class action suit and try to get something back. This is ridiculous and they arent taking responsibility. Whirlpool/Maytag are rip offs!!!!

Maytag washer not draining properly. Called Aug 15 for help. First tech in on August 23, makes a diagnosis, orders part; no news, I call, am given Sep 15 as next date. Come 9/15, I take off from work, only to find out tech cannot come that day, to reschedule. Next tech comes 9/25 with a different diagnosis and different part to order. By October 3, an announcement that part came in, to make an appointment. By now, its been a month and a half, I am so angry. I call a friend, who fixes it in 15 minutes by simply clearing a clogged drain filter. This is unacceptable: the inordinate wait, incompetent techs, unresponsiveness from customer service. I cancelled my contract with Maytag Warranty/AIG.

My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!

I bought the Maytag Bravos because I was told it was top of the line and expected that Maytags reputation for quality would provide me with many years of dependable service without problem. Boy, was I taken for a ride! Unless you have a lot of money to spend, DO NOT buy a Maytag Bravos washing machine. After only 3.5 years of normal use (3-4 standard loads per week) and doing everything as suggested by the owners manual, my machine has developed a bad drum bearing. The cost to repair this bearing is $400 for parts and $200 for labor. In other words, I am forced to buy a new machine after ONLY 3.5 years of use. When I called Maytag customer service department to question them about my problem, their response was there are no recalls on your machine, so we cannot do anything for you. When I further questioned them about the lack of quality/dependability my machine provided, they again said, Sorry, the machine is out of the warranty period. Thank you for buying Maytag. If you buy one of these washing machines, you better have the extra money to buy an extended warranty.

I purchased a Maytag Front-Loading Washing machine. It was purchased on 11/30/15. Approximately this January, 2017 the spin cycle stopped getting all the water out of the laundry. Towels came out wet, shirts came out wet and I tried washing a small bathroom rug that came out of the washer dripping with water. My husband called Maytag to tell them about this issue. They told him I didnt know how to load the washer machine. Wow, I have only been using washing machines for 45 years and now I dont know how to load a machine. Then they said they will send him a video to watch on how to load a washing machine. I watched it. I wasnt doing anything incorrectly. (Maybe someone should send them a video on how to build a proper washing machine.) I previously had a Maytag Neptune machine that lasted twenty years until there was a class action suit against the machine. The clothes came out fine from that machine. I just purchased an Electrolux front loader that works beautifully. Now I have a Maytag machine that is nothing but a piece of junk in my opinion. It cost $824.21. I will never buy a Maytag machine EVER. MHW7100DW.

Do not recommend any top loader. The washer dont wash at all. My clothes just sits there floating in the water on deep fill. I have some white with metallic like marks. Ive have soap left in my clothes. I watched one load of clothes. It had a neon shirt, the shirt stayed on top with the bubbles, it just floated along around in circles. The service was crap too. I called about the metallic markings. They said it was normal and should go away after 15 - 20 loads. I cant afford to replace my clothes.

Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a replacement after I had it for 3 days. Maytag wanted me to order a part, wait for the part, and then schedule their third party service contractor. It’s been about 2 weeks without a washer. Ive been posting about my experience and received an email from Maytag asking me to post feedback on their site, but it was rejected. Their note to me was “Our publication guidelines do not permit content that references a service policy, customer service interaction, or customer service question.” In other words, theyre not at all interested in customer service. Maytag/Whirlpool is no longer the brand to look for.

I will never buy anything made by Maytag again. I just bought this washer 9 months ago and the sensor broke. The repairman said I have to pay $300 for the new part and it will take 3 weeks, then the repair told me many people have this same issue and he wanted to be honest that this always happens to these washers and my best bet is to buy new... I am so sad I saved for 4 months to buy a new washer and it was a bad decision. I have learned my lesson.

We bought the washer less than a year ago. The washer became off balance with an average load of jeans. The washer shook so violently that it cut our floor, busted our wall, and broke itself. Water covered our floor! We have now been over a month with no washing machine (still paying on it, by the way). We have had to pay to get our clothes washed in the last month = EXPENSIVE! The repair company has been out to our home twice, broken high-quality tools trying to repair the machine, and told by their higher-ups that the washer can still be repaired. Customer service only tells us that we have a repair warranty and the first repair has no time limit.

I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.

I love the fact that there is no agitator in this machine. It give lots of room when washing bulky comforters. I also love the vast amount of settings for load size and the soil settings. The con of this washer is that it has broken down on us twice in the 2 years since we purchased it. The pump has gone out both times. Unfortunately it looks like we will be making a purchase of a new washer in the near future because another mechanical issue has arose.

I have had this washer (Maytag Bravos) less than a year and it does not clean my familys clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.

Maytag WASHING MACHINE MVWC200XW - Will not clean our clothing. We have been tolerant of Maytags disregard for the people who have trusted their product and name over many years. No longer will we purchase a new Maytag or Whirlpool product. They say third time is the charm but I can not afford to take the chance. I wish them luck, they will need it.

In October 2016 I purchased a New Maytag washer (Model# MVWC565FWO) from LOWES. I bought an extended 5 year warranty with it as well. I have my invalid, totally incapacitated Sister living with me. The situation requires several loads of washing each day due to her conditions. TWO WEEKS after starting to use it we began having issues with the washer. It would stop in the cycle, lights flashing, only way to restart is to unplug it, move control from wash cycles setting to drain and spin... then within the next 3-4 loads it would do it again. Sometimes it sat for awhile I would smell like an electronics Odor getting hot... I called Lowes. They replaced it. Approximately 3 weeks later the NEW washer began doing the SAME THING...Lowes would not replace it with a different Model or brand... only send a repairman out. Long story short, he has been here 4 times, replaced the Computer Control with NO IMPROVEMENT!!! NOW Lowes is sending him out again and saying that if this doesnt fix the problem they will refund my money... My problem with it all is this... IF MAYTAG is having these type issues, WHY PRAY TELL, has a recall or solution been found and passed on to the repair folks??? I bought this Maytag due to #1 Reputation, #2 It was Assembled in the USA, NOT South Korea like the Samsung with recalls... Now all this is going on. I WANT A WASHING MACHINE THAT WORKS RIGHT!!! This is totally unacceptable and totally uncalled for. WHY could these Govt agencies and Manufacturers not LEAVE the washers alone? Computer technology... PLTTT. The old timers controls gave no problem in over 40 years of using them. Now this crap.

Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.

I have a Maytag Performa washing machine (model no. PAVT234AWW) and called the Maytag parts department to order a plastic pulley for the main drive motor. I was told I would have to purchase the 189 dollar motor just to get the plastic pulley. After two days web searching and calling local appliance stores I found that Whirlpool who uses the same drive motor sells the pulley (part no. 21001108) for 9 dollars. The Whirlpool pulley is even made out of stronger plastic. I just wonder how many Maytag customers have had to purchase a drive motor like I was told I had to by Maytag just to fix a 9 dollar pulley. I got lucky and my problem was solved, but only because a local store happened to have this particular problem so frequently that they were able to help me out when Maytag should be the ones helping out their customers better. Thank you for your time.

The house I purchased came with a washing machine and when I used it the water didn’t pump out leaving me with a load of wet clothes. I went to our local hardware store the same day and purchased the only washing machine they had which was a Maytag high efficiency Top loading washer the same day September 30, 2020. Had the washer delivered and set up, and watched the washer work through the window in the top. The sensor on the machine only gave water up to the top of the clothes, not over them. When it went into the rinse cycle it gave the same amount of water. My clothes came out with soap suds on them and the clothes on top did not agitate down into the machine on the wash nor rinse cycle. Not once on the loads I washed in the two weeks I had the machine did my clothes come out clean and not twisted in a mess making it difficult to get them out of the machine. I used the expensive Tide HP pods and followed the referenced directions. In reading the other reviews on this same washer many of them had the exact same problems that I did. The warranty will not replace this brand new machine nor the hardware store so I am stuck with a washer that doesn’t work as it should and out of the money I paid for it.

The washer I bought brand new has never worked well. The clothes end up all bunched and twisted up together. The bleach is not distributed properly, I have big blotches of white spots. It is leveled, still shakes and everything is on one side

This is the most horrible washer ever. Within 3 months it would not go beyond sensing mode and never fill or wash. Tech came and fixed it... 3 times. It still happens and I have to jiggle it all around to activate it. Clothes are never clean, dog hair is never washed out... My broken old agitator machine was taken to the dump & I wish I had it back! How do the stores give this machine a good rating?? I cant do light quick washes, I have to wait forever... Our water bill is 2x higher than ever because if I dont fill the tub with deep water, the clothes dont even all get wet. Hate, hate, hate this thing.

Buyer beware. This machine has received several complaints. Not long after purchase, the washer started to stop during the fill cycle and give an error code no. This is supposed to be sure to overloading the machine. The other reason they give is something stuck item the baskets. Again not the case. Supposedly it must be a motor issue. Maytag was my trusted band. Our last Maytag lasted us almost twenty five years.I was excited to get this machine but disappointed with the lack of clean clothes, error codes, and noisy operation. My first clue should have been the one year only warranty. Thats how much they believe in their products. Ill never trust Maytag again. So sad that whirlpool should sabotage the Maytag brand and turn an otherwise great washer manufacturer into a piece of junk manufacturer. Dont buy whirlpool either as thats how much they care for customers.

I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!

This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.

I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.

I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!

After only 4 years, this washer stopped spinning. Called Maytag support (Ha! the ads show the Maytag repairman sitting by a non-ringing phone) I had to wait 20 mins to get through. Only after paying for a service call would they be able to determine if this problem was motor-related. In reading reviews (which in hindsight I wish I would have done prior to purchasing) this is a common problem and is related to bearings going bad. Pay for service call vs buying a non-Maytag product -- will set this out by the curb and buy a different brand.

I positively HATE the new BravosXL Maytag washer, which has no decent agitator. It is ruining my clothes, as it spins with little water and leaves soap residue all over the clothes. Additionally it puts large, long wrinkles in my knits, especially disfiguring slacks. Maytag must have known how rough and ruinous this washer was on knits BEFORE selling it to an unsuspecting public! I want my money back in order to purchase an old-style, well-functioning agitator washing machine.A class-action suit should be brought against Maytag. There was no way to know before buying and using that this machine is horrible!!!

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.

I had the old style machine and finally it gave out and I bought an LG HE Large capacity. It was a well I can print it here but kept the machine for 5 years and gave it away. I bought a new Bravo Maytag set 5.2 with the old style agitator thinking I was going to get a great machine and NO. These new machines do not use enough water in the load sensing and clothes on top never get in the water. They come out with soap stains even with a double rinse. And no I am not using too much soap! My old machine had small medium and large load settings plus you could add more water if needed. Way better machine.The techs are trained to tell you this is how the machines work and there is nothing wrong with them. Finally an honest tech told me they are having all sorts of complaints and problems. If all you wash is bedding and dress clothes you get by but if you really have soiled clothes you have to do a lot of prep and then stop in the middle of the wash cycle and rotate your clothes manually! Total BS for 8-900 dollar machines. Do yourself a favor and buy a front load. At least the clothes will get flopped in and out of the water and hopefully rotate so they actually get clean. That is what I am going to try before I go back to the old scrub board and tub!