I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

I wish we would have never bought this brand and model. Within a month there was a loud banging and the serviceman came out and changed a valve out but it just got a little quieter but never went away. 2nd issue is cloths ball up when your doing bedding. Not sure if they are really clean or not. 3rd when we take the cloths out of the washer we are still seeing soap spots where they were not rinsed very well. We are using the right soap Gain but we cannot wash cloths in the bedding setting. We have to use the extra rinse setting to get all the soap out which defeats the whole savings issue of this machine. It says when you do your monthly machine cleaning it resets the water level but there never seems to be enough water in the tub. Also if your doing sheets in the washer and when the spin cycle starts you have to hold your breath to see if its going to get out of balance which it does 50% of the time so you stop and move things around. Also we cannot put a whole lot of cloths into this big drum because they dont wash correctly. Worst purchase we ever made. With all the negative reviews you would think that Maytag would come out with some fixes but I dont think they really care anymore.

First things first, Maytag Bravos washers are crap. Dont buy one. Purchased model # MVWB750WQ 06/12/2010 for $872.02 + tax. After 3.25 years the spin cycle started making extremely loud whining noises. Bought a replacement water pump for about $100 as several people were reporting the same issue. Before I had a chance to replace it the washer started leaking from under the washer. And not a small amount of water! Mats were getting soaked after each wash. I went ahead and replaced the water pump. But the whining noise, while diminished, didnt go away. And the leak continued. Based on what Ive read on this and other forums it looks like Ill have to replace the bearings for the tub. Not going to happen. Just ordered a Speed Queen washer for about the same price as the Maytag and I will never buy another Maytag (or Whirlpool) product again. Note that I purchased the Maytag at Best Buy. Its important that Best Buy take some of the credit for this issue as they are complicit in keeping these substandard products on the market.

Maytag MVWB835DW was less than 2 years old (purchased 1-14-16) when it began to fail. Maytag sent repairman out, he declared it beyond repair. Machine locks, washes and adds more and more minutes and cant turn it off without unplugging 5-10+ times... sometime takes a week to get clothes out of machine because of locking itself. I have extended warranty and yet when I try to contact Maytag, to have them honor this, there is eternal wait on phone, online, no help whatsoever. I read via Consumer Affairs that there are almost 3,000 reviews on this specific machine being a problem yet amazingly the Maytag man never responds! I have spent many many hours with no resolution. Amazon says so many reviews have been written about this, that they are unable to take my review because of excessive reviewing.

Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.

I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.

I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!

I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.

This machine was purchased two years ago at the Home Depot. I wanted a top loader that was not digital and without a lot of choices. It has been nothing but a headache with every wash. I had a Maytag serviceman come out immediately and he said nothing was wrong. Every wash load I do, has problems. The dark loads are always full of white spots and the towels are torn up. Just bought some new towels and after the first wash, they were ruined. I will never ever buy a Maytag machine. These new He machines are ridiculous! I no longer have a receipt, but the complaint should help consumers in their decision to NOT buy a Maytag machine.

It leaves white stuff all over everything. You have to rewash or rinse black clothes at least twice. We have to clean the washer frequently or the clothes smell like mildew. I chose Maytag because I thought they were the best. Apparently, I was wrong and it was a mistake buying this.

Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a replacement after I had it for 3 days. Maytag wanted me to order a part, wait for the part, and then schedule their third party service contractor. It’s been about 2 weeks without a washer. Ive been posting about my experience and received an email from Maytag asking me to post feedback on their site, but it was rejected. Their note to me was “Our publication guidelines do not permit content that references a service policy, customer service interaction, or customer service question.” In other words, theyre not at all interested in customer service. Maytag/Whirlpool is no longer the brand to look for.

How is this fair that only a couple of washers recalled...I knew of no recalls either...My old Kenmore top loader outdated by far. Guess I should have kept it.

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.

I inherited the Maytag Bravo washing machine when I got married... should have stuck with my LG! The Bravo does not clean clothes properly, I have to wash fewer items in each wash and wash them on the power cycle! Wasting time, water, and electricity! Will be purchasing a different brand!

I had a 30 year old Kenmore large capacity washer that finally gave out. I began a lot of research on who makes the best washing machine now. I used Consumer Reports, appliance websites with reviews and finally decided on the Cabrio. Let me say, I had no idea that I would be able to add extra clothes to the wash load and come out with clean clothes every time. I am amazed at how they are practically dry when the cycle is complete. I do have to run a cleaner through my machine after so many washes, but it is so much more efficient than my old Kenmore was. I cannot complain about it though. It lasted 30 years and that is unheard of now.

DO NOT BUY A MAYTAG BRAVOS MCT WASHING MACHINE!!! I have had the machine for two and half weeks, it HAS NOT WORKED EVEN ONCE!!! Service was scheduled - again for a BRAND NEW machine - through Maytag/Whirlpool - and the service ordered never happened. We waited an entire day, 8 am - 4 pm, only to discover the service desk of Maytag doesnt work either. My service is now booked for another week away and I am working on returning this AWFUL Maytag washing machine which never worked even one time!!! Warning: Do not buy Maytag/Whirlpool appliances!!

We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010. The switch on the machine that starts it running when you close the cover went out under warranty. They put a new switch in and it only lasted a while. I had to pay this time, $240.00 for repair. Now again, 1-2-2013, the switch is not working. I think that it is a lemon. I called the company and they will not cover the cost. Instead they want to sell a warranty for over $300.00 for one year and then if I purchased it, then they would fix it.If I did that, I would have more money into the repairs then what the machine cost ($583.44). Isnt there a lemon law? It looks like I will have to get rid of this machine and buy a different brand. Yes, Maytag has let me down. I cannot recommend their products because of the quality and answers that they give. I cannot afford an attorney, which leaves me upset when somebody wont cover the cost of the third repair.

I have had the set of Maytag Bravos for about 5 years now. In the 3rd year, the bearings went out. Just recently, leaking water pump. This washer easily eats clothing. I have to disassemble every so often just to get the missing socks etc. out. The only good thing, Maytag should be ashamed I know this, is that the machine is easy to fix. I imagine since they made it so cheaply. Really nothing to the machine.

We bought a Maytag 2000 Series machine about 2 years ago. At first the machine worked great, as a new machine should. Then, after about 7 months water started pouring out of the top dispenser for detergent. I read the manual and looked online at the Maytag website for common problems. It said that sometimes small clothing gets sucked through the hose and needs to be unclogged. I followed the instructions to fix the problem. It worked fine for about 2 weeks later during the middle of a load the machine would stop and give me error codes. I looked these codes up and now I have another clog on the drain tube that needs to be fixed. Lo and behold these 2 problems have been continuing ever since. I cannot do a load of laundry without getting a code and having to take the machine apart. I called Maytag to explain my situation and the customer service representative said that because I fixed the problem myself at this point there is nothing that can be done. They do not guarantee that their equipment will work nor will they help solve the problem. I cannot believe that we spent so much money on something that I cant use. Not to mention the fact that when I do complete a load some of the clothes are ruined by the machine ripping holes in them. I would not recommend buying a Maytag because they dont care about customer satisfaction or the quality of machines they sell.

After replacing plastic parts that spin tub twice, now the computer is wasted. Purchased not even 3 yrs ago, now I have to buy a new washer because the computer system is not covered under warranty. REALLY!! The most expensive part. Not worth fixing. Never washed really dirty clothes when it wasnt broke down. Agree with the class action I would be in. Dont buy people and now I am off to pay to wash my clothes.

I am very dissatisfied with this washer (Maytag Washer Bravos XL), it doesnt use enough water to cover the clothes. No matter which cycle you use, the clothes dont come clean. Who cares about water sensing if your laundry isnt clean. I will not buy another water sensing machine, I think the consumer should make that call on how full to fill the washer. Even on power wash the small agitator turns slowly. Not happy with this machine at all.

Bought the pair of Maytags on sale at Lowes 6 years ago. They are commercial grade and wash everything. Have had no issues - works every time. It took a while to get used to not have an agitator but now it seems natural. Would buy again.

I bought the bravo 2 1/2 years ago. It started making loud banging noises during the cycle. I constantly had to rebalance my load. Then it stopped spinning at the end of the cycle or it would leave clothes wet. We had a repairman in and he told us that it would cost at least 600.00 for a new computer. Plus labor. Wow!!! I think a washing machine should last longer than that. Maytag should have a recall on this machine as I have read so many complaints about it.

Purchased new Neptune stacks in 2002 and had several service calls on our expense and we noticed the hinges on the washer door were rusting! Ordered new ones from dealer but rust continues and has spread to top of machine over the bleach dispenser. The metal is falling off! Bad rust on the inside lip under door also. I contacted Maytag when I first noticed rust and they blew me off so I contacted the local dealer we bought from and they did nothing to help. Will never buy Maytag again and have not recommended it to anyone else either. ModelINGooZES. Serial: 51867064AJ.

I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!

Purchased a Maytag Bravos 300 quiet series and am totally dissatisfied. I have a bandsaw, router and several saws in my workshop and by far my Maytag washer can drown them all out with the noise it makes. On top of all this it does not complete its cycles before it shuts off and if you try to restart it you never know where in the cycle it is going to start at. This may occur six or seven times before you are able to complete one wash. It may take a day to wash one load of clothes. Maytag should refund the total purchase price of this piece of junk!

Our washing machine is 3 years old. About a year ago we started to see hairline cracks on the plastic lid in the bottom corners by the hinges. These have now become huge and pieces of plastic are breaking off every time we do a load of laundry. Maytag (under the Whirlpool brand) will not replace the lid for us. We paid $130 for a tech to come out and confirm what we already knew - that we need a new lid. And now the parts and labor will cost over $550. We have called customer service several times and spoken to a supervisor and the best they can offer us is to pay for the part which still leaves us to pay over $400 out of pocket to repair a $600 washing machine. This seems to be a common problem and is all over Google, yet Maytag is not willing to help their customers.

Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.

I have a Maytag Bravos high energy machine that Ive only had for 3 years that has stopped working. After the cost of two diagnosis visits, estimated repair costs are $734 - more than I paid for the machine. As explained to me, these high efficiency washers are in their infant stage, especially when I bought mine in 2010. I feel I have no recourse except to buy another machine. It certainly wont be a Maytag or Whirlpool model! I did research the machines at time of purchase. I thought I was buying a top reputable brand. Guess I was wrong.

I bought this washer from Home Depot and was told I could load large comforters and even sleeping bags in it because there was no center agitator. There NEVER seems to be enough water to wash and rinse clothes completely. The water saver feature cannot be used as I have to use extra rinse cycle EVERY load to rinse soap out of clothes or I get white residue spots. I have MANY MANY shirts that have small tears in them I believe caused by this washer. I have monitored shirts I put in the washer and again today lost another high quality fabric T shirt. I have saved all of the shirts in hopes that one day there will be a definitive report that this washer design stresses clothes and damages them. I am going to purchase a new washer and it will not be a model like this.

The door is worthless. I am the only washing machine user in my home and am gentle with my appliances. However over normal use, the washers door has cracked and has had to be replaced twice since it was purchased from Home Depot.

We had a three-year warranty which expired. We used a repair once for a rusting Clorox basin. Now, the tub swings wildly on every wash and will not complete because we get the UL warning. Weve tried making sure the washer was balanced but confirming that nothing helped. Most expensive washing machine ever and shortest life apparently.

I really love my front loader and it has no agitator to rip pockets and tear off buttons. The tub is very large and I can wash king quilts. I do miss being able to fill the tub and put in additives and then add the clothes to soak.

We went to Lowe’s to buy a new washer when our old front loader would’ve cost more to repair than was worth it. This Bravo XL washer is the biggest rip off EVER!! I, like others, have watched with a flashlight & see that most clothes are nowhere NEAR being wet AT ALL!! Let me tell you... I am BEYOND LIVID!! I bought this washer thinking we could wash our comforter at home instead of a laundromat and WHAT A JOKE!! It would never even wet a FOURTH of a queen comforter, let alone the whole thing!! My husband had to actually LEAVE HIS JOB to go home and change because his shirts smelled like a wet animal! People actually were commenting on the smell!!Believe me, we tell EVERYONE how ridiculous this whole energy saving scam is!! AND... I am having to wash clothes TWO and THREE times to get them NEAR smelling normal!! My electric bill and water bill have gone up substantially and again, I AM LIVID BEYOND WORDS!! We spent over $900 for this washer with the extended warranty!!! NEVER EVER AGAIN WOULD I BUY MAYTAG!!! And I have tried EVERYTHING to try to rectify this; I added less detergent, I’ve used the deep water wash, extra rinses. I’ve had the Maytag technician here replacing the circuit board thinking perhaps THAT would give me more water. I sure wish we could all do something for SO MANY of us being taken advantage of!!! Did I mention I’m FUMING?!!?

I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.

So this washer, Bravos MCT cleans good not great. Saves water but clothes dont always come out clean or smell fresh. We have had it for just over a year and the control panel stopped working. Warranty is good for only 1 yr. UGHH!! It is all one unit so the complete circuit board had to be replaced. Half the cost of this washer new! I saved money by replacing it myself. Took 15 minutes. Very easy. Disappointing when you see this is a come problem with this model.

Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!

Bought a Maytag Bravos XL washing machine because I thought it was a dependable brand. We have had it 14 months and the lid (upper left corner) will not stay connected. I called Maytag and the rep states to me Is it broken in the upper left corner and I replied yes. He continued he is just the parts guy, but every bravos has the same problem. I asked for the replacement part ($302), but he said the part is on back order for 60 days. He continued that maybe I should buy two because it will happen again. I only paid $700 for the washer, but it should never break down after 14 months. I highly recommend a different brand.

Bought this machine with the intention of having at LEAST 10 problem free years with it. Its a Maytag after all. Not an unreasonable expectation. Within the first 2 years, the machine sounded like the bearings were going out (heavy, grinding noises when it shifted gears). Repairman came, replaced the entire drum (only way to get to the gears, I guess). Didnt fix a thing. Then the rinse and spin cycle on ANY wash cycle randomly quits. Just stops. Full load of wet, soapy clothes, sitting in the tub while an LD error code quietly flashes.Its not uncommon for it to take two full days of screwing around with this machine to get one load of clothes done. Have to UNPLUG the machine, let it sit for about an hour, and try again. It is the biggest waste of money ever and I will NEVER buy another Maytag nothing. Contacted Maytag and they recommended I call a repairman...REALLY? REALLY? Gee, I wish I had thought of that. Repair guy has been to my house so damn many times for this machine, we are now friends on Facebook. Dont waste your money on this machine.

WORST MACHINE EVER! Besides the soap scum Maytag Bravos XL Washer leaves on all of our jeans and my husbands work pants, the machine decides when it wants to work and when it does not want to work. Weve had repairmen over, we have called the 800 numbers, just like all of the other reviews on here. Ive readjusted clothes in that thing more than Ive done laundry in my life!!! I HATE this machine. Ive memorized the manual from reading it so many times, have the correct detergents, tried washing large loads, small loads, lined up the clothes around the outside so the middle thingie is not covered, thrown clothes loosely in there. Every way possible. The machine senses, starts filling, then just stops. Today, no matter what I do with the load in there, it will NOT run, it keeps shutting itself down and I do not even know what else to do. NEVER EVER EVER buy this machine! We will never own another Maytag EVER.

Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.

Dont ever buy this washing machine. After warranty was up, the motherboard went. After that, the pump went. Now, the machine has been shaking and we have to realign the clothes in the washer on an average of 6 times before it completes the cycle. The banging is nerve-racking! Never again buying Maytag!

Bought a Maytag MVWX655DW top loader clothes washer from Best Buy on 7-7-2020 it was delivered as promised on Friday 7-10-2020. The people who delivered it were very professional and nice. They did a great job installing it. My wife went to use it for the first time Saturday morning 7-11-2020. Luckily this washer had a see through door. We could not believe our eyes, it never put enough water in the tub to cover the clothes. So as we watched the clothes on top never participated in the wash, they just moved around. When it went to spin cycle it was making a loud clicking sound as it was shaking. So we tried different settings, after 3 loads I called BB and said I want to return it. This machine has been mislabeled, its not a clothes washer, its a noise maker at best. DO NOT BUY THIS MACHINE. IT DOESNT WASH CLOTHES.

Bought the washer last week. Balanced it per installation instructions. Washed several loads. The darn thing goes off balance almost routinely. Have rechecked the level on several occasions and found it LEVEL. Contacted Maytag. The lady I spoke with said to just use it and it will level itself out. So much for Maytag help! This will be the LAST Maytag product I buy.

I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.

This machine that I bought 2 1/2 years ago is very loud. Sounds like a helicopter that is going to hit the house. Last week the machine did not empty and would not spin. What a mess. We had to take the clothes out and try to wring them out by hand. Then we had to scoop all the water out. Had to call a repairman to fix it. $187 which included two trips to the house and a new pump. The pump was $56. Just the last year my grandson came to live with us, but before that there were just two of us in the house to do laundry for.

My fiancee and I purchased a Maytag washing machine from our local Sears. We got it home and it worked fine, but after the first month it wasnt switching over from cycle to cycle. We called Sears and they stated that they didnt provide service to the washing machines, so we would have to call Maytag. We called Maytag and they sent servicemen from B & B Appliance to our home. We were told that they needed to order a piece and would be back at another time to fix the washing machine. They came back and said it was fixed. I went to start a load of laundry the following morning and the basement flooded. The hose had become dislodged when they were working on it. To add insult to injury, the washing machine was still broken. I called Maytag to request a different service company come to our home. Maytag said that they couldnt send a different company. They also couldnt replace our still broken washing machine and they could not accept a return. At this point we are out an almost $800 for the washing machine, over $5000 (which we have submitted to insurance) for the damage to our home, and almost $600 for a WORKING washing machine that was a different brand. We will never use Maytag ever again.

On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.

I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.

Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.

The Bravo HE Washer was a cheap piece of garbage and I am very surprised Maytag put its name on it. It broke down exactly one year after the warranty went. It did not ever clean clothes properly and all stains remained even when you spot clean first and double rinse. Maytag basically ripped us all off and somebody should start a class action lawsuit for this thing they call a washing machine! What a joke! I wont repair it. It will just fall apart again. Im not stupid. I know this is how they pay their employees doing house calls! So now, I have to go to garage sales and look for one made in the 1970s because that is when machines were made in the USA and things were built to last, not this crud. Maytag should be ashamed. It is time for them to close its doors. Sorry but its true. They are just crooks now selling crud that falls apart! They owe me a full refund.

Washer was purchased at Lowes under direction from staff... Great washer, environmentally better, less water consumption... Well washer is piece of crap. Activator is out, door stays locked, have to unplug to release every time used, water does not drain and cycles do not function or start. Lowes no longer carries product and all other review on spot as to cost to repair... Piece of crap, loss of $600.00+. Could be used as target practice, best case scenario.

Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!

We trusted the Maytag name to give us a good product that would last. After six weeks the Maytag Bravo stopped working. Having to wait 7 days before a service repair person came to our home. The main motherboard needs replaced. So currently, we are still waiting for the part to arrive and have it installed. 2 weeks without a washer after spending 600.00 for a new washer. There is more problems also, this machine takes 1 hour to complete a single load of laundry. Plus it does not get the clothes clean and the rinse cycle does not get all the soap out of the clothes. Very unhappy with the Maytag Commercial Bravo. Will not buy another Maytag product. Save your money and get another brand. We plan to get this one fix and sell it.

I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still. After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now Im stuck with this garbage because I cant return it. I recommend everyone to not buy this washer otherwise youll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.

Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.

I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.

Brand new top of the line top loader washer. Lid locked mid cycle and couldn’t open it. Called Maytag. Sent a repairman out to fix. Three trips later, 5 parts, and over four months later, still broken. Unable to use washing machine. Been going to laundromat to do laundry. When speaking with Maytag, all you get is a sorry. Now I’m waiting on another part and then schedule another appointment to have guy come install. Maytag would rather replace every part, one at a time, than send a new washer. It is beyond ridiculous for a new washer to have to have all of its parts replaced. It’s a hunk of junk and Maytag will not stand by their product. Worthless company. Will NEVER buy another product from them. Their washer and their service is so far below standards, it’s criminal.

MHW60X - I experienced a problem in May of 2015, and the repairman told me it was the master board, and he has seen this many times. He said that the MCU board goes out after 3.0 - 3.5 years!! This is exactly how old my machine was! The cost to repair this was almost what the machine cost, and this is unacceptable. I have had Maytag washers my entire adult life, and my prior one lasted approximately 20 years, but after this I am not sure I will consider another one in the future. To have a major part burn out soon after the warranty expires should not happen. I contacted customer service to find out the experience and reported problems on this model, but could not obtain any information, other than they have received calls about this model. I asked Maytag to reimburse me for the part - at a minimum, and they refused stating it was out of warranty and they could do nothing. Apparently they do not care about their reputation anymore, which is sad, since they used to be so well regarded!

This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. Ive called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.

This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.

I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.

18 months old washer breakdown #6 - I purchased a new out of the box washer from Aarons model #MVWC7ESWWO and since Ive owned it, it has broken down repeatedly with the same problem - a water inlet valve. As a child seeing the commercial with the repairman with nothing to fix played a part in my purchase, I couldnt be more unhappy. With a family of five, there is laundry and not having a reliable washer does present a problem. I sent you this while waiting for the part to arrive from Sears. Sincerely, an unsatisfied customer.

All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!

Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.

Lets see... my complaints are the same as the others. I purchased the Maytag Bravos set. They were the higher end units. At first, the machine was very quiet. I quickly had a control board go out. Got that fixed. Now the washer gets off balance on every load.... Every time it spins, it stop. The gears whine very loudly... Louder than any other machine Ive ever heard. I agree with the comments on wrinkled clothes. It also does not clean heavily soiled clothes as well either. Overall, a bad decision.

I have a Maytag Bravos washer bought 6 years ago. Recently, it started giving trouble by stopping at spin stage. I contacted a local service company and they immediately told me even without looking at machine, that it is a control board problem and will cost a lot to repair and suggested to buy some other company washer instead of repairing. They told it is the third similar complaint this week. But I contacted Maytag and they suggested their factory authorized technician who could not correctly locate the problem but charged for the visit. Later he also came to the same conclusion. Thus my previous washer from another company lasted for more than 20 years (Still in working condition), this washer required a service with a cost same as its price!!!

Maytag centennial washing machine - I am pretty good as a mechanic or this machine would sit unused. Purchased in 2/15 at lowes. Poor installation. Then the machine... I hooked it up properly and ran it with extra load setting to see the machine develop a life all its own. The sheet metal breathed in and out like the chest of an old man running uphill. Lower exit hose not properly installed leaked on floor so I put on a new adjustable clip. Machine can only handle small loads. While it does wash clothes (it is a washing machine!) it requires close supervision in size of load. The machine needs a plumbing bang pressure gauge or you are likely to blow out your water pipes. It sounds like there are a bunch of people walking the machine with ball peen hammers. Who cares, but they were made in America and moved to Mexico. They should need visas to get back in. Absolute junk.

We bought a new Maytag top load washer March 2018. July of 2021 it starts making the worst racket Ive ever heard. I thought at first that there was a dog being killed by another animal. As I ran to the door I realized it was my washer. Long story short, repair guy said itd be cheaper to just buy a new washer. Maytag did nothing to help us resolve the issue of a 3 yr old machine totally useless. We bought this machine because we thought it would last for years. I mean their commercial shows the repair guys doing nothing because Maytags never need service. My new machine is not a Maytag. No more Maytags for me.

I have had this washer (Maytag Bravos) less than a year and it does not clean my familys clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.

Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.

I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!

The house I purchased came with a washing machine and when I used it the water didn’t pump out leaving me with a load of wet clothes. I went to our local hardware store the same day and purchased the only washing machine they had which was a Maytag high efficiency Top loading washer the same day September 30, 2020. Had the washer delivered and set up, and watched the washer work through the window in the top. The sensor on the machine only gave water up to the top of the clothes, not over them. When it went into the rinse cycle it gave the same amount of water. My clothes came out with soap suds on them and the clothes on top did not agitate down into the machine on the wash nor rinse cycle. Not once on the loads I washed in the two weeks I had the machine did my clothes come out clean and not twisted in a mess making it difficult to get them out of the machine. I used the expensive Tide HP pods and followed the referenced directions. In reading the other reviews on this same washer many of them had the exact same problems that I did. The warranty will not replace this brand new machine nor the hardware store so I am stuck with a washer that doesn’t work as it should and out of the money I paid for it.

This washer is only two years old and does the wash for 2 people. The control board has broken down and the lid lock did too. Of course the warranty had just expired, so there is no help from the maker, Whirlpool. Save yourself a big loss and dont buy these brands. Mine is going to the dump where it belongs. Thats $500 down the drain. Do yourself a favor and get a Speed Queen.

This washer has been the biggest disappointment of any appliance I have ever bought. Purchased 12/2012 and immediately disliked it but thought I needed to get used to the new style since my previous machine operated for 23 yrs! It is loud and does not clean as effectively as my last machine. It stays in the Sensing mode for 15 mins or longer. Rarely will it spin as it should. Most loads, after the sensing stops and the lights go out, I have to move the dial to Drain/Spin, wait for it to sense again and then maybe it will spin. If this doesnt work I have to unplug the machine to allow it to reset. I called Maytag and was told there are no known issues with the machine. I google this model and find many customers have had a similar problem.

I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!

We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.

My grandmother got a Maytag Bravos XL MVWB755 washer and from day 1 she had to call Maytag with issues due to residue left on the clothes. They told her to not use this setting... buy this detergent... only use cold water etc. Never did they offer a repair guy to come out. A year passes still having issues shes out of warranty. They now offer a repair guy but claim theyre going to charge her $90. Once she explains to them that she was never offered a repair guy & they shouldve done this before. They decided to waive this fee and send a repair guy. Once the technician comes out to the house they do absolutely nothing and they fill it up with water say we need to clean it and Ill come back out and do another diagnostic. When they come back all they do is fill it up with water get a glass check the water and say, Nope, no floating residue. Everythings fine. They then tell her she needs to get a water softener which is going to be hundreds of dollars.The technician also says do not use any other settings except for these two. Can someone please explain to me why they have all these dang buttons and settings if were not supposed to be using any of them and why all of the clothes come out with soap residue scummy residue all over them? The old washer never did this. It was a Kenmore and its the same water same everything but this Maytag washer is been nothing but problems. It leaves the residue which is stripped all over dark and white clothes, it is extremely loud, not all the clothes even get wet! Maytag is been extremely uncooperative with assisting my Nana. They tell her no one else not one other person is having this problem but when I look up this issue I find that about 2500 people on this forum are having very similar problems. Something has to be done. Maytag should have to take responsibility for this washer. The bottom line is it supposed to be an XL. When my grandparents are washing its only for two people. Theyre not even filling that washer up of all of the clothes are not even getting wet. It just goes to show you that the energy-efficiency that they claim is not working. The washers not getting enough water inside of it. Its not fully rinsing the clothes and no one should have to put the clothes in wash them then do a whole another rinse cycle just to get the dang soap off. So basically at this point she stuck having to do multiple washes using way more utilities than she should have to and Maytag is basically going to do nothing. It wont help her over the phone the technician is a joke and it looks like so many of you people are having the same issues.

It was alright for a while. Then it started ripping up my clothes. The machine is not overloaded, enough water has been added but, when I take the clothes out they are torn. Not a good experience. I have seen several reviews on the Centennials, none of them good. What is the problem. I am hoping my experience gets resolved.

My Bravos 300 series is 3yrs. Initially it occasionally shredded an item. With 4 kids I chalked it up to wear & tear on the clothes. Its now ruining items almost every wash. I now wash much by hand. Cant wait to afford a new one.

You can not add water to the fill, blankets dont even get wet when you wash them, you can do double rinse but cant control the fill, have to sit there and lift the lid up and down for 20 minutes to get enough water in the machine! The washing machines have turned into absolute garbage! Wish I would have come here first, whats the difference if I control the load size water or IF I SELECT DOUBLE RINSE? THIS WASHER 200% GUARANTEED I WILL NEVER BUY A MAYTAG AGAIN. ABSOLUTE TRASH FOR $700.

Bought a Maytag washer from Lowes 3 years ago and it is just junk. I am 62 years old and never had a washer that actually broke down. What happened to good American technologies. I guess those days are gone, anyway dont buy a Maytag, duh. It is the day after x-mas and I have to buy another machine.

February 2011, I purchased a washer from Lowes and started having problems with the washer leaking and skipping cycles on the first week. Lowes exchanged the washer end of first week. The new washer started with not adding water in wash cycles. The repairmen sent by Maytag could not find any problem with the washer. The washer worked off and on for months with problems. Cycles with bleach added worked fine, but 3 or 4 loads later with no bleach having been added, it would produce bleach-stained clothes. The repairman came out again and could find the cause for skipping cycles, but suggested I run clean cycle every time I use bleach. It defeats the purpose of purchasing an HE water-efficient washer.The third repairman sat and watched the unit run a load and then he said I know what is wrong. He took the washer control panel apart and found the wire harness was not properly connected from tub to control panel. I have not found what causes bleach stains 3 loads after the bleach was put in the washer. I will not recommend this unit to anyone because of manufacturing problems with harness assembly.

Purchased this machine to replace the recalled Samsung washer that was exploding. I should have kept my Samsung. I loved it and had no complaints, but since there were reports of it exploding I took the rebate and purchased the Maytag Bravo Nightmare. Everything you have read or will read here is true. I would spend hours, I mean hours trying to do a load of laundry. If the cycle would complete itself, the clothes would be soaking wet, and they never smelled clean. I would try rinsing again and the cycle would start out with 18 minutes and I would return to the machine 1 hour later and it would be still running water and still have 18 minutes or more left. I watched it complete the spin cycle and start the rinse cycle again. We had the service guy out several times - he would call the techs and they would test the machine and say nothing was wrong other than it was off balance. They said I was using the wrong detergent - when proving that I was using an HE detergent, they counseled me on how to lay the laundry into the machine, and said I was using too much laundry detergent. After babysitting this machine for more than a year, and being told by Lowes Customer Service that the techs say there is nothing wrong with the it, I was fed up. I called Lowes and told them to send their techs to my house to do the laundry. I threatened to call for service every week until my extended warranty was exhausted. They finally gave me a merchandise card valued worth the purchase of the machine. Now, I have the painful decision of deciding what to buy next - It wont be a Maytag!

We bought our Maytag Bravos in December 2010. Four months out of warranty, like many other complaints Ive read, we started getting the loud jet taking off noise from the laundry room. Now we are having issues with the lid lock not allowing you to get to the clothes. This machine tries to spin three times and then locks up. It literally locks the lid and will not allow you to get to your clothes! For a machine to fail just four months out of warranty is a joke! After investigating the problems with the machine, it will cost us more to repair than what we originally paid for the washer in the first place. Give me a break! There should be a recall and Maytag should have their feet held to the fire to replace these less than adequate high-dollar machines!

I purchased a washer on 8/13/12. I had it installed on 8/20/12. It did not clean clothes properly. I went to Two Guys and they said they dont take returns and told me to call Maytag. I called Maytag and they sent a a service agent to check the machine on 9/10/12. They said the machine codes were imbalanced and over stud. They need to recalibrate the machine. I did laundry the same day and still find clothes do not come clean. I need to return the machine. I called Maytag and was told they dont take returns. This machine is not cleaning clothes as it should be and I want a refund!

Purchase a Maytag washer in 2012 and less than 4 years later have to go shopping for a new washer. Purchased a Maytag because was under the impression that it was a good product and would last. Not true. The washer almost caught fire, just happen to be nearby when smoke started coming out from behind the washer, so I was able to turn off the machine and then unplug it and my husband smelt wires burning. If I hadnt been nearby we could have had a fire instead of smoke. I dont want to rain on anyone parade but I wont be recommending this product to anyone.

I purchased a Maytag Bravo washer 2 years ago and it is the worst washer I have ever used. My clothes are never clean. It is always out of balance and is so slow and takes forever to do a load of laundry. It has started stopping on spin and have to unplug it to get it started back then it sounds like a jet coming in for a landing and has to restart the spin about 3 or 4 times before it ever finishes. I have had the repairman to look at it and says there is not anything wrong with it, but something has to be wrong for it to stop on spin and have to unplug it for 5 mins. in order for it to reset itself and start again.

The washer I bought brand new has never worked well. The clothes end up all bunched and twisted up together. The bleach is not distributed properly, I have big blotches of white spots. It is leveled, still shakes and everything is on one side

We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.

I bought this large capacity top loading wash machine about 22 years ago and it has yet to fail me. It had never needed any repairs and cleans my clothes wonderfully. The brands reputation is well earned. Great washer!

We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a sloshing sound during agitation. Its a high efficiency model and was okay for several months, I think. It began to make something of a clunking sound during agitation that was similar to the deceleration sounds when the spin cycle completes. It seems that is an indication that something is wrong. Clothes arent clean after washing - another reason to suspect a problem. I observed the wash cycles and noticed that some items dont even get wet during the wash cycle. The clunking is probably an indication of the type of failure but I couldnt find anything other than someone else asking the same question when I did an internet search. Expected performance is shown in a company video with water sloshing during agitation. Thats the key take-away. My basket moves back and forth an inch or two during agitation and makes a clunking sound at each direction change. Water isnt sloshing through clothing and some of the garage rags that were once my clothes probably just needed a good washing. I suppose that even cleaning the washer isnt accomplishing much. The spin cycle is actually impressive. I load the washer evenly and find the completed loads with a towel or shirt evenly covering the clothes pulled to the basket below. Unfortunately, thats probably the only part of the process cleaning anything.The enclosure says its designed and assembled in U.S.A. and, unfortunately, speaks to our manufacturing ability. Some of the engineers Ive worked with over the years suggested areas to inspect. I was able to use my phone camera to look under the unit and noted that it is controlled by a main drive motor and a little synchronous motor with a linkage that Im guessing changes agitation direction. Both are made in China. Ive considered repairing it and just pulled the wash plate for inspection and found nothing beyond the difficulty of pulling the wash plate. Probably an issue with the drive assembly and a few hundred dollars in parts to fix. Ive also had input from someone about the cost of replacing the control board. I grew up with TV commercials of the Maytag repairman with nothing to repair in the world of reliable, American products. Its disappointing to find that is no longer the case. The low tech GE washers weve used all our lives were old and ugly when they left our house. Not defective, a few drops of oil below or worn finish but still working. It really is a disappointment to look at where we are today. It didnt have to collect samples on Mars or deliver orders in a self-driving vehicle. A reliable washer to clean dirty clothes is all we hoped for.

I have owned my Maytag Neptune Washer since 1998 and this is the first time that it will not drain all the water... Doing some research before I call a repairman... Have a Great day!

Purchased a Maytag Atlantis washer at Lowes in 2004. Until recently it worked without any problems; however, the agitator never seemed to work quite right. Normally, an agitator rotates in such a way that the auger action of the vanes pulls the clothes in toward the middle and then down into the water such that you have a continuous cycle of clothing being pulled down the middle, agitated at the bottom, then pushed up the outside. This one agitated but the clothing would just go round and round in the tub. Everything managed to get clean enough, but clearly something was amiss. Recently, the spin cycle became loud. A rumble became a loud roar over the course of a few cycles. Then I noticed water on the floor coming from under the washer. The short story is that the center shaft seals had just worn out. After almost 12 years of use, thats not surprising. Whats surprising is that it had worked so long without any issues other than the agitator.I took it apart and, to my dismay, the water had gotten into everything so that some of the metal parts were hard to remove. After having determined what replacement parts were necessary, I ordered them, but then placed additional orders for parts that probably would wear out eventually. So I ended up doing a near-complete rebuild. Other than the difficulty of taking some of the parts apart, and removing/installing the tub springs, it was actually pretty easy. I have reassembled, and now it seems to work flawlessly... so far. About the agitator: I found that shims are used on the transmission shaft to adjust tension. Too much tension and the clothes just ride around the tub; like mine did. Too little tension probably results in the thing not agitating at all (I dont really know). Once the washer is apart its easy to set the tension (insert the shim washers) correctly.There is a clip that holds the shim washers in place on the shaft. It was really tight; somewhat difficult to remove. One of the shims wouldnt fit when I tried to reassemble. As it turned out, that was a good thing. My research on this model revealed the way to get the proper tension. My assessment is that whoever assembled this washer at Maytag (or whoever builds these) assembled it incorrectly! Another thing I found out - after I ordered/received parts, unfortunately - is that there are two types of tub/shaft seal sets for this washer. I ended up replacing the newer type seals with the older type. Everything fits, but I may be losing out on a newer, better design. Well see. Overall, I am very pleased and impressed with the longevity and reliability of the MAV9501EWW washer. I have had Kenmore and Whirlpool; neither of which was nearly as durable and reliable. I hope this is helpful to someone.

Love, love this washer. Does an amazing job cleaning colors, whites, and bulky bedding. If you like Tide Pods or other liquid pacs, this might not be the washer for you as they tend to end up inside the gasket. Powder-filled pacs are no problem however.

Washer is noisy and water does not saturate clothes on normal wash. Have to use sheet setting for small or large load. Washer changes gears and it is so loud and clanks like something is falling apart.

Need to keep cleaning washer otherwise it leaves white marks on clothes. I used vinegar but that didnt help. Used the wash cycle and that didnt help. I found a washer cleaner and it works great. Overall performance of washer is fine but I would be hesitant on purchasing another Maytag Bravo washer only for this reason.

I purchased it 8 months ago. I have had problems with the machine leaving clothes soaked at the end of cycle. I have contacted Maytag (still under warranty) and they replaced the motor. The first load after repair still had the same problem. They said the check drain was not clogged. The snaked drain has no backups. After every wash, I have to reset the cycle to drain and spin. The machine spins for seconds and fills back up with water and doesnt spin again, but does drain. Clothes are sopping wet at the end of cycle. I contacted Maytag. They said I could be billed for customer education ($129) if they find no problem (threat). I want my money for purchase returned or at least 3/4ths. I expected my new machine to last years, not months.