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Maytag Refrigerator Troubleshooting
Maytag Refrigerator Troubleshooting

Maytag Refrigerator Troubleshooting

If you're looking for help fixing your Maytag Refrigerator, look no further! Our comprehensive Maytag Refrigerator Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

THE REFRIGERATOR ISN’T COOLING OR IS TOO WARM 
There may be a simple reason why your fridge isn’t as cold as you expect. If it’s just been installed, you’ve recently loaded in a lot of food or the doors have been opened a lot that day, you may need to wait up to 24 hours for the temperature to drop back down. If not, run through these other steps to narrow down the cause. 
ADJUST THE TEMPERATURE 
The recommended temperature for the refrigerator is 37°F and the freezer 0°F. But, if your refrigerator is located next to a heat source or in a room that’s warmer than usual, you may need to adjust the temps from the factory settings.  
CHECK THE SETTINGS 
A setting that restricts cooling could have been accidentally turned or left on. For example, many refrigerators have a “Cooling On/Off” setting, a “Power Outage” setting that kicks in after a power outage or a “Showroom Mode” that will need to be turned off when you bring the refrigerator home. 
CHECK IF VENTS ARE OBSTRUCTED 
There should be vents somewhere in your refrigerator that promote air flow from the freezer to the fridge and keep things cool. Make sure these aren’t blocked by food items. 

THE ICEMAKER ISN’T MAKING ENOUGH ICE 
A standard icemaker should produce about three pounds of ice a day. If your refrigerator was just installed, it may take 24 hours for ice production to begin and up to three days for full ice production. If a large amount was recently removed, it could take 24 hours to fully replenish. If your icemaker isn’t making enough ice, try these three things before contacting a professional: 
MAKE SURE THE ICEMAKER IS TURNED ON 
Sometimes an icemaker can get accidentally turned off. Turn it back on by turning the dial to “Ice Maker On” or moving the lever over the ice bin down. 
CHECK IF THE WATER LINE IS KINKED 
Locate the water line behind the fridge. If it’s looped or kinked, straighten it to enhance water flow.  
MAKE SURE WATER SHUT-OFF VALVES ARE FULLY OPEN 
Double check that the refrigerator is connected to the water supply in the back of the fridge. If so, make sure all water shut-off valves are fully open. The main valve is usually located under the sink, in the cabinet next to the refrigerator or in the basement, while additional valves may exist in the tubing. 

EXCESS MOISTURE IN THE FRIDGE OR FROST IN THE FREEZER 
A minimal amount of condensation and moisture is normal, especially during higher humidity conditions. To avoid excess moisture buildup, limit door openings. Get all items out at one time, keep food organized and close the door as soon as possible. If you’re still noticing excess moisture, run through these three steps: 
MAKE SURE THE DOOR IS SEALED PROPERLY  
Ensure door seals are making full contact with the refrigerator, so no humidity can sneak in. If they’re not, check that nothing is obstructing the door. 
WIPE DOWN THE DOOR SEAL GASKET 
Sometimes food pieces and soil can accumulate on the door seals, so wipe these down with a simple cloth, water and soap. 
CHECK THAT THE REFRIGERATOR IS LEVEL 
An unlevel fridge can cause the doors to close improperly, letting humidity in. It can be unlevel if it wasn’t installed properly or the floor itself is unlevel, causing the fridge to lean. Use a level to measure from front to back and side to side, then adjust the leveling legs as necessary.



Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

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Maytag Refrigerator Troubleshooting

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Maytag Refrigerator issue

Maytag Refrigerator difficulty


Product Reviews:

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bot
Purchased model MBF1958XEB4 September 2012. The unit is provided with a bottom freezer. About 2 month age water was forming and freezing on the bottom of the freezer compartment and leaking on the floor. It appears that this is a common design flaw recognized by Maytag with an updated part available that is intended to correct this problem.Contacting the extended warranty company I was informed that this is normal maintenance and not covered under the plan. Liars!! One does not remove a car engine to change the oil. To correct this problem the refrigerator is required to be pulled from the wall, disconnected from power, remove the back lower cover, disconnect two wire cables, replace the drain tube and reverse the process. Normal maintenance - give me a break. The company promoting this phony plan is Federal Warranty Service Corporation in Atlanta, GA. Do not buy a plan from them and if you have one cancel and receive a refund if possible. Maytag get into another business because your product is junk.
Published: July 27, 2015
Thomas of Hicksville, NY
Source: consumeraffairs.com

After owning my refrigerator for about six months, it started to reek, the
After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.
Published: August 9, 2015
Deborah of Shawnigan Lake, BC
Source: consumeraffairs.com

We have a purchased a Maytag two door refrigerator a few years ago despite
We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.
Published: December 18, 2016
Selim of Katy, TX
Source: consumeraffairs.com

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it h
Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.
Published: November 8, 2014
Karine of Trois-Rivieres, QC
Source: consumeraffairs.com

We bought a Maytag refrigerator about 3 years and have had so much trouble.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
Published: October 10, 2015
Jane of Slidell, LA
Source: consumeraffairs.com

I have an MSD2542VEB01 model refrigerator purchased slightly over two years
I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again. Maytag refuses to help me as there is no “recall and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.
Published: November 22, 2011
Leslie of Melbourne, FL
Source: consumeraffairs.com

Maytag has really gone downhill. Had trouble with a factory defect in a new
Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.
Published: March 1, 2014
lori of Gulfport, FL
Source: consumeraffairs.com

Have used for several years, no problems. Not even with ice maker. The blac
Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.
Published: February 10, 2018
Dot of Covington, VA
Source: consumeraffairs.com

MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has t
MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has the same problem. Looking for a new fridge. Hope better luck this time.
Published: July 10, 2014
Charles of Edmonton, AB
Source: consumeraffairs.com

I purchased a Maytag refrigerator in November 2016. It is now the first wee
I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.
Published: June 6, 2017
Christine of Katy, TX
Source: consumeraffairs.com

Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer h
Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.
Published: June 4, 2014
C. of St. Louis, MO
Source: consumeraffairs.com

I purchased Maytag fridge a year ago and it has been a nightmare. The freez
I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.
Published: March 18, 2021
hend of Germantown, MD
Source: consumeraffairs.com

Have had nothing but trouble with this fridge! Ice forms at bottom of freez
Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!
Published: June 3, 2014
Cathy of Lake Park, FL
Source: consumeraffairs.com

Have had it for 2 years now and its leaked out the bottom since it was 6 mo
Have had it for 2 years now and its leaked out the bottom since it was 6 mos. old. Now the ice maker has fried a motor and were having to repair it already. Cant believe we spent a small fortune on this fridge and are having constant problems with it.
Published: March 18, 2015
Chris of Sedalia, CO
Source: consumeraffairs.com

Im writing in reference to Model # MF12569YEM2. Bought this 3 years ago for
Im writing in reference to Model # MF12569YEM2. Bought this 3 years ago for close to 3k. Since then it forms a sheet of ice under the bottom freezer and leaks water onto the floor. It has ruined my hardwood floor and leaked through the floor to my basement and now need to re-sheetrock the ceiling. Its a bad design and should have been recalled because I see everyone else with this model is having the same issue.
Published: September 14, 2015
Jessica of Toms River, NJ
Source: consumeraffairs.com

Warranty dept. will not help you! I have been told by technicians sent to s
Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!
Published: May 23, 2013
Jerom of Perris, CA
Source: consumeraffairs.com

Because the design is bad, the refrigerator has to be defrosted once a mont
Because the design is bad, the refrigerator has to be defrosted once a month. A home filled with Maytag appliances, these are all 4 years old and ready for the trash. Dont buy Maytag, it is crap. They sell for money, not workability. The name has been trashed by Whirlpool. I am a builder and they will not ever see me recommend them, not even to a neighbor I dont like.
Published: May 6, 2013
Jim of Scottsdale, AZ
Source: consumeraffairs.com

My fridge and freezer got warm and compressor is not running. It is not eve
My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It’s broke again. It’s a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.
Published: February 9, 2012
Michael of Vcitor, NY
Source: consumeraffairs.com

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review
MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.
Published: January 26, 2015
Cindy of Shawnee, KS
Source: consumeraffairs.com

Our experience with our Maytag refrigerator has been anything but good! It
Our experience with our Maytag refrigerator has been anything but good! It has the model # and serial # of the ones that have been recalled, only we have just found out about this. We bought this new at Sears. Soon after, it started having troubles with the freezer, would freeze up and the whole thing would stop working. Over the years, we have had repair after repair, money after money. Just for the record, my husband and I about every two weeks spend about one hour defrosting this monster! It looks nice on the outside.
Published: November 18, 2012
Sandra of Kingsport, TN
Source: consumeraffairs.com

I have Maytag refrigerator that is only 2 years & 9 months old that I a
I have Maytag refrigerator that is only 2 years & 9 months old that I am told by a service tech that it has a sealed system leak. So the unit runs it just wont get cold. I have lost all the food that was in the refrigerator & freezer and I told by Maytag that its not covered under warranty. The tech gave me a ball park quote of $600.00- $700.00 to repair the unit & I lost at lest $200.00 or more in food. I cant believe a new refrigerator wont even last 3 years & they wont fix their problem. So much for buying American made products. Whirlpool YOU SUCK & SHOULD BE ASHAMED!!!
Published: December 1, 2017
Terry of Evansville, IN
Source: consumeraffairs.com

We purchased a refrigerator in December 2010 with a 12-month warranty. Sinc
We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, “your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance.” I am so disappointed in this company, the product, the customer service, maintenance service etc.
Published: October 11, 2011
Paula of Racine, WI
Source: consumeraffairs.com

My Maytag refrigerator was purchased from Home Depot less than 3 years ago.
My Maytag refrigerator was purchased from Home Depot less than 3 years ago. It is a French door, bottom freezer draw model #MFI2569VEA1. Every four days, there is a huge puddle of water at the base of the unit and it is starting to ruin my ceramic tiles. I tried the online video solutions to no avail. Home Depot wont repair it, they told me to contact Maytag. Maytag wants me to purchase a $375 warranty, which is 30% of what I paid for the refrigerator. I will never buy a Maytag refrigerator again, or any Maytag product for that matter. They once stood for solid reliability and peace of mind, now you get a piece of junk instead. I cant even sell it on Craigslist if I wanted to because who would want it? If a class action suit is ever initiated, Ill be on board. I hope Consumer Affairs contacts me.
Published: February 4, 2014
Catherine of Bordentown, NJ
Source: consumeraffairs.com

I have been the latest victim in purchasing a Maytag Refrigerator. Somethin
I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.
Published: September 8, 2013
Grace of Monroe, NJ
Source: consumeraffairs.com

To begin with, the Bravos 300 washer was bought because we owned a Maytag p
To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.
Published: February 3, 2015
John of Bella Bella, BC
Source: consumeraffairs.com

After the 4th service call Maytag wanted a 2nd company to look at it. So on
After the 4th service call Maytag wanted a 2nd company to look at it. So on July 27th A&E out of Bristol, PA came out. He checked it out and said its not serviceable because theres a leak somewhere in the casing. Had to call KYW 3, On Your Side, they helped me get some progress. Jacqueline from corporate called and said they would replace it. It started on July 3 and now August 13 and still no fridge. Had my Maytag washer fixed, small problem. Parts came in a box marked Whirlpool for a Maytag washer from a Sears Warehouse. Plus the mechanic said my Maytag refrigerator is made by Amana. Buy American?
Published: August 14, 2013
John of Tabernacle, NJ
Source: consumeraffairs.com

We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1
We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.
Published: December 27, 2012
Judy of Warriors Mark, PA
Source: consumeraffairs.com

I innocently purchased cash from BrandsMart a Maytag French refrigerator MF
I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!
Published: April 24, 2016
Elaine of Boca Raton, FL
Source: consumeraffairs.com

We purchased a 3K Maytag refrigerator/freezer and purchased an extended war
We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.
Published: September 10, 2014
Jeffrey of Lake Elsinore, CA
Source: consumeraffairs.com

Washer water level sucks low at max levels kept freezing. Bought mtw7230. I
Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.
Published: April 2, 2020
Shade of Springfield, OH
Source: consumeraffairs.com

We bought our beautiful Maytag refrigerator model MFI2568AES at our local H
We bought our beautiful Maytag refrigerator model MFI2568AES at our local Home Depot approx. 4 to 5 years ago. The refrigerator stopped cooling last week and we had just renewed the warranty for 3 years. The service repair stated that the problem was not covered (internal corrosion) and they could not do anything for us. Is this how long Maytag refrigerators last? Home Depot was also not willing to do anything for us. Were very upset and disappointed and using ice chests for now.
Published: August 22, 2012
Steve of Santa Ana, CA
Source: consumeraffairs.com

Like everyone else Im calling corporate. Mr Fettig he should be in hall of
Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.
Published: August 15, 2015
Jackie of Allentown , PA
Source: consumeraffairs.com

Very poor quality. Vegetables freeze at the back of the fridge I have tried
Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!
Published: February 13, 2021
Dave of Langley, BC
Source: consumeraffairs.com

Our Maytag refrigerator that is two years old has been nothing but issues j
Our Maytag refrigerator that is two years old has been nothing but issues just after the warranty expired. Ice maker is broken and it started having the temp alarm go off every few weeks and now every few days. It was a 1800 dollar purchase and no one has been helpful where we bought it nor has Maytag. We will never purchase another Maytag product...
Published: April 28, 2015
Cassie of Madison, NH
Source: consumeraffairs.com

Like so many other people reviewing Maytag refrigerators with bottom freeze
Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.
Published: June 25, 2015
Faye of Osawatomie, KS
Source: consumeraffairs.com

I bought a new stainless steel Maytag refrigerator last year. It had a one-
I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.
Published: January 12, 2015
Mary of Springfield, MA
Source: consumeraffairs.com

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Mayta
I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.
Published: February 29, 2012
Chris of Evans, CO
Source: consumeraffairs.com

We bought the fridge (MFF2258VEW2) about 5 years ago. We have had nothing b
We bought the fridge (MFF2258VEW2) about 5 years ago. We have had nothing but problems. First it was the water leaking all over the floor. The repair man said the drain tube in the back was too small. That was replaced. Then the door gaskets were replaced. The doors still do not stay closed. Again water leaking all over the floor. The bottom of freezer had ice all over it. I had to take the back of the fridge and freezer. For 2 days I had a fan blowing on to defrost it. The door shelves are cracked and falling off. I had to pay for the hooks that hold up the bottom shelf 5 times and again they are broken. The long narrow slide out shelf is broken. Food in the back of the fridge are freezing. I have contacted Maytag a lot and they will not fix the problems. At the same time I bought the fridge I bought a Maytag top load HE washer and a drier. I had to throw out the washing machine last year. It would have cost me too much money to fix it. I will never EVER buy Maytag again.
Published: June 10, 2015
Linda of Peabody, MA
Source: consumeraffairs.com

I bought my Maytag Refrigerator about 7 years ago and the night mares have
I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.
Published: October 9, 2011
Julie of West Jordan, UT
Source: consumeraffairs.com

My five year old refrigerator freezer was leaking due to a corner filler pa
My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.
Published: August 11, 2016
Debra of South Woodstock, CT
Source: consumeraffairs.com

Purchased a Maytag MBF2256HEW bottom freezer in 2005. About fours ago, I ha
Purchased a Maytag MBF2256HEW bottom freezer in 2005. About fours ago, I had to replace the control board to the tune of $140.00. Today the fridge quit working and this time it appears to be the compressor, so tomorrow we will be shopping for a new unit. It will not be a Maytag.
Published: May 30, 2014
Andy of Prince George , BC
Source: consumeraffairs.com

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB -
Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.
Published: July 22, 2015
Dee of Albany, NY
Source: consumeraffairs.com

Recently started having puddles of water on floor every morning. Just notic
Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.
Published: February 23, 2014
BJ of Jackson, MS
Source: consumeraffairs.com

Although this refrigerator is 10 yrs old it really performs well. I like th
Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.
Published: February 9, 2018
Jack of Marana, AZ
Source: consumeraffairs.com

Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 201
Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 2013 at Home Depot. Maytag cannot repair the heat exchanger as it is a discontinued model. Our only option: Purchase another comparable current model refrigerator with a full price of $2,199.00. It will be sold to us for a discount price of $1,308.00 with free delivery. NJ tax and installation not included. This is a two year old refrigerator with orig over $2000. We had requested for a repair since August 2015. We had spoiled food expenses and rented a temporary refrigerator. Numerous attempts to repair and order the parts to no avail. The excuse is either they ordered the wrong part and eventually was told its been discontinued. Our warranty was automatically canceled. We have spent numerous hours with the Maytag customer service and was given a promise to find the part overseas as well to get the appliance fixed. Finally, this morning of November 2, 2015, we were given the final Im sorry and this is all we can offer you, to buy another refrigerator from us. It appears that this is a defective model but we have not received any recall letters or warning about it. This needs to be addressed as this is an unacceptable practice and deceiving to the consumers, and certainly unfair for people like us who work very hard to pay for this appliances. We cannot afford another $1500 refrigerator. We are now stuck with this worthless, stainless steel junk in our kitchen.
Published: November 20, 2015
Maria of Jersey City , NJ
Source: consumeraffairs.com

My refrigerator outer case has felt very warm to the touch at the section b
My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.
Published: October 26, 2015
Timothy of Marksville, LA
Source: consumeraffairs.com

Wish it was a French door style instead of freezer on top. Not good if you
Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.
Published: February 3, 2018
Carmen of Lafayette, Colorado
Source: consumeraffairs.com

On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though
On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?
Published: April 3, 2013
Louise of Windsor, ON
Source: consumeraffairs.com

Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 201
Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 2013. Over the past 5 months I have made over 10 calls to Maytag customer service. Each phone call averages 30-45 minutes in length. In total I have and have had 6 service repair visits. Within 4 weeks of acquiring the unit, the letters on the ice/water dispenser wore off. They replaced the panel and within 4 weeks the letters wore off on the replacement panel. The subsequent calls made to customer service were regarding slow water dispensing and shrinking ice cubes. I was advised in order to maintain water speed and decent sized ice cube production I would have to replace the filter every time the water dispensing slows, which is on average every 4 to 6 weeks (each filter costs $40).When I asked why I would have to change the filter so frequently when the packaging instructions with the water filter states you can expect an average of 6 months use or 200 gallons, (mind you we are a family of 2 adults and one child under the age of 10 surely not consuming 200 gallons of water within 4 weeks), Maytag advised me to attain a whole house water filtration system. I was told that the water supply to my home must require extra filtration which is why the filters are not lasting. I asked if other NYC residents have made such complaints. Maytag advised they cannot share this information for confidentiality reasons. I told the rep that I did not want specific names/address of the complainants. I just wanted to know if there were any other similar complaints! If its the NYC water supply I would have to believe there would be similar complaints. Maytag would not advise.They will not budge in replacing the unit. After spending $1,400 on this refrigerator I am now expected to invest $500 annually on water filters in order for the refrigerator to work properly. I was also advised that if another service tech came to my home and the issue was found to be the same I would be responsible for payment of the service call. I did my research before purchasing this Maytag product. I ultimately selected Maytag for their reputation. I am so disappointed with this unit and with the company that I will never purchase another Maytag appliance and I will advise everyone I know to never purchase from this company again. Such a disappointment!
Published: April 22, 2014
jeanette of Bronx, NY
Source: consumeraffairs.com

We purchased our Maytag fridge on May 13, 2013. On June 19, 2013, it stoppe
We purchased our Maytag fridge on May 13, 2013. On June 19, 2013, it stopped working. We called Home Depot where we bought the fridge and they told us that we would have to deal with Maytag. What a nightmare. The repair guy came out and ordered a compressor for the fridge. 2 days later, when the compressor came in, the repair guy told us that the fridge was unrepairable. Great, what was I supposed to do with this hunk of metal now? I called Home Depot back, and they ordered me a new fridge, added a five-year warranty for free, and the Store Manager even dropped off a small dorm size fridge for us till our new one came in. Yeah for Home Depot!!!! I would recommend no one ever buy a Maytag product again - what a piece of junk. Their customer service didnt even care; they had the same old story - We will get back with you in 72 hours. Maytag was good when it was built in the US; now its just more China Junk.
Published: June 21, 2013
Arlene of Eastpointe, MI
Source: consumeraffairs.com

I tried emailing Maytag but from what I read on consumer reports I doubt Il
I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!
Published: July 15, 2014
Kelly of Little Egg Harbor, NJ
Source: consumeraffairs.com

We bought this Maytag MFI2269DRM01 Fridge/Freezer in June 2016. We have not
We bought this Maytag MFI2269DRM01 Fridge/Freezer in June 2016. We have nothing but trouble. First the center rail holding up the Fruit/Veg drawers snapped within a month then the freezer drawer would not close properly which gave us all sorts of problems (door open lights flashing and fridge staying on longer. Lights not working etc.) The service tech came out and tried to fix it and went away saying it was not repaired that he would need a new freezer drawer. In the meantime I had to push the drawer to try and get it to work right. Now the handle is loose and the stainless steel front of the drawer is damaged by pushing it in so much.This repair started in November and now it is the end of March. I asked them to replace the complete unit but they say that the warranty is just to repair. It seems like they have no parts to fix this. Then the new center rail snapped again!!! When they sent the part out to me to install, I found the main frame of the Fruit/Veg rack at the back had snapped. Everything is brittle plastic with not enough support. (The only vegetable that I think I can put in the drawers is mushrooms.) I thought by buying a Maytag that the name sold it. What a piece of junk it is!!! Will never buy another Maytag product!!!
Published: March 23, 2017
William of Niagara On The Lake, ON
Source: consumeraffairs.com

We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. I
We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. In the last 3 months weve had to defrost this frost-free refrigerator. The freezer frosts and the refrigerator went into the danger level for foods. A technician said there is a tube from the freezer to the refrigerator that gets blocked with ice and your food is spoiled in no time. I wish I would have read this website before I purchased a Maytag. Hopefully, this will help someone else. I thought that Maytag was a quality name. That was the good ole days and now Im living in the good ole days defrosting a frost-free refrigerator. Beware!
Published: September 27, 2012
Joan of Temple, PA
Source: consumeraffairs.com

I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According
I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According to its features on the Maytag website, its supposed to be quiet (QuietSeries 100 sound package). Ha ha, make me laugh. Its the noisiest refrigerator Ive ever had. The repair guy checked it out this morning. He spent about 5 minutes running some sort of test with the help of his iPad. He then told me everything was perfectly alright, the noise was normal for a Maytag, and that I was going to get used to it.Needless to say, he had a totally condescending attitude. Its the first time I ever bought a Maytag. Previously, I had a General Electric that was noisy but not as much as the new Maytag. Prior to that, I had a good old Kenmore that was perfectly alright but that I had to give away for other reasons. This time I chose Maytag because I thought it was good quality and I wanted it to be very quiet. Well, nope. Next time, for sure, it wont be a Maytag.
Published: July 2, 2013
Domi of Montreal, QC
Source: consumeraffairs.com

I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for abo
I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for about 1K) from a local appliance store and after 9 months it wouldnt freeze. The local store picked up and left a loner for the fridge and made repairs in shop returning it in a week - great - except that approx. 11 months later the fridge again wouldnt freeze. The store sent repairman who charged 125$ to tell me it had leaked its freon again and would need repairs which were no longer covered under 1 year Maytag warranty. I asked the store to back their work but was only given a refill of the freon and half off the service visit. 2 months later the fridge is not freezing. I know because the repairman and store owner Mike told me that it had freon leak and that Mike himself had made repairs to the leak that the unit wasnt repaired.I have read that freon is toxic and can be hazardous to people with heart conditions and a list of bad effects. Maytag will only send someone to repair unit for a service call charge plus the repair charges and will not replace a defective unit. I can take the appliance store to small claims court over faulty warranty repairs but probably not the health risks - which are disputed by the experts. Ive read reviews and have heard from people who have appliance issues that the companies basically use a defective unit as a cash cow sending repairmen back again and again and never fixing the problem making a lot of money off of frustrated people who have bought a lemon from a company who doesnt back their product or their work. I was only looking for a decent refrigerator and paid plenty for one. I now have to get rid of a nuisance or pay to fix it - probably more than once and spend lots of time getting through the court vs. store owner process for any of the 1000 bucks lost on the defective toxic junk I got from Maytag.
Published: July 20, 2013
Jeffrey of Pinole, CA
Source: consumeraffairs.com

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a coup
We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.
Published: September 4, 2015
Bonnie of Pierson, MI
Source: consumeraffairs.com

Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice
Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice maker has leaked for two years. Paid for service come out and look at it, ice maker is shot, three years old, and it is junk. Tried to get help from Maytag Customer Support, what a joke. I was hung up on 4 times, and never did get any type of help except your unit is out of warranty. Bought at the Maytag Store in Saginaw, Michigan. No help there either. DONT BUY MAYTAG!!! They are junk!!!!
Published: September 27, 2016
Mike of Midland, MI
Source: consumeraffairs.com

Built a new house, bought new appliances for the kitchen. Like others, did
Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.
Published: April 9, 2015
Darren of Mammoth Cave, KY
Source: consumeraffairs.com

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer
I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.
Published: June 17, 2012
Joann of Canby, OR
Source: consumeraffairs.com

I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot les
I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot less than 2 yrs. ago. A year had not passed and I noticed the freezer starting to freeze up. Water started to leak from the bottom freezer. My husband had to break chunks of ice that clogged the drain but still, it continues to freeze. We hired a certified technician to clean the drain but a few days later, a puddle of water appeared all over our kitchen. Now we have a towel to stop the water from coming under the refrigerator. I thought when I was buying a Maytag, I was buying the best. I now know that, it was the biggest mistake. I will think twice before ever considering buying a Maytag again.
Published: December 11, 2014
Sylvia of Brownsville, TX
Source: consumeraffairs.com

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one.
After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.
Published: August 21, 2016
Richard of Hilo, HI
Source: consumeraffairs.com

Maytag refrigerator - After 3 months, a water line broke and caused $350 in
Maytag refrigerator - After 3 months, a water line broke and caused $350 in damages to our kitchen floor. The next month, the ice maker jammed. The next month, the ice maker went out. I have agreed to let the Maytag repairman (youve seen the commercial where he never has anything to do) use our spare bedroom. Seriously its the worst appliance, by far, Ive ever owned and Ive had plenty as I am 71 years old.
Published: July 26, 2012
Bill of Louisville, KY
Source: consumeraffairs.com

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and
We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.
Published: August 25, 2012
Debbie of North Little Rock, AR
Source: consumeraffairs.com

1 year 4 month old fridge went out. Waited a month for part/repair. No help
1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.
Published: January 8, 2014
Eric of Sausalito, CA
Source: consumeraffairs.com

The water got so bad it damaged my cabinets. I called Maytag, they admitted
The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.
Published: November 18, 2014
Lisa of Clearwater, FL
Source: consumeraffairs.com

If the control panel light on your Ice2O refrigerator starts flashing you w
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
Published: June 23, 2014
Junior of Florence, KY
Source: consumeraffairs.com

My stainless steel french door refrigerator started to rust 4-5 months afte
My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.
Published: October 9, 2014
cheryl of Ormond Beach, FL
Source: consumeraffairs.com

Had a problem with the control circuit board on my 6 year old refrigerator.
Had a problem with the control circuit board on my 6 year old refrigerator. Had it serviced and found that the problem was common, the main circuit board needed to be replaced. The service person advised me it wasnt currently available from his supplier. I call Maytag and they said it was back ordered from their parts source. When asked for an availability date, I was told the date was unknown? I started a search for the circuit board and found it was indeed a problem for many many other consumers who owned this model refrigerator. Lesson learned: Maytag is no longer a good brand to own.
Published: March 15, 2017
Robert of Fort Collins, CO
Source: consumeraffairs.com

Leaking water and puddles in front (each side) of refrigerator. Purchased f
Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?
Published: November 19, 2014
Richard of The Villages, FL
Source: consumeraffairs.com

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing a
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
Published: July 18, 2012
Nicole of Coventry, RI
Source: consumeraffairs.com

I have had this refrigerator for three years and have ALREADY had two major
I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!
Published: June 26, 2013
Connie of Shakopee , MN
Source: consumeraffairs.com

I bought my first Maytag French Door fridge about 7 years ago. When it was
I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.
Published: February 1, 2015
Randy of Winter Park, FL
Source: consumeraffairs.com

I bought the Maytag stainless steel refrigerator with the top double doors
I bought the Maytag stainless steel refrigerator with the top double doors and bottom freezer. I paid $3000 for this thing and the ice maker has broken twice, an ice sheet forms on the bottom of the freezer and the drawers broke due to being cheaply made with plastic. I had the old style refrigerator for 15 years with not one problem. I think these newly made appliances are made crappy! Will never buy a Maytag again!!!!
Published: July 28, 2015
claudine of Plantation, FL
Source: consumeraffairs.com

Purchased a Maytag refrigerator in July 2011. The compressor failed May of
Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.
Published: March 31, 2015
MARCUS of Getzville, NY
Source: consumeraffairs.com

We bought a brand new Maytag refrigerator online model # MSD2660KES and it
We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.
Published: April 21, 2012
Nancy of Missouri City, TX
Source: consumeraffairs.com

I purchased all new appliances and decided to go with Maytag. My Maytag Ref
I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?
Published: October 24, 2012
Mike of Monrovia, CA
Source: consumeraffairs.com

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. I
We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.
Published: November 8, 2014
Gloria of Big Timber, MT
Source: consumeraffairs.com

Me and my wife bought a Maytag refrigerator from Home Depot. The top half f
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
Published: December 29, 2017
Donald of Farmington, MN
Source: consumeraffairs.com

I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppos
I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppose to be stainless steel; but now I am seeing rust spots at the top and bottom of the French doors. I clean my refrigeration weekly and find it odd that now it is rusting. Also, I am able to place magnets on the doors - which should not be for stainless steel. In addition, I spend over $100 a year replacing the mandatory filters. I must also place the setting to high to maintain my milk and juices. I must also have to place them in the very back of the refrigeration. I am a single senior and my refrigeration is not overloaded with food; nor am I constantly in and out of the refridge. Not very happy.
Published: October 17, 2018
Michael of Baltimore, MD
Source: consumeraffairs.com

We purchased our French Door, bottom freezer in April 2010 after a renovati
We purchased our French Door, bottom freezer in April 2010 after a renovation. We have loved it besides needing more refrigerated space. This past weekend I noticed the appliance was cutting off and a few seconds later coming back on. It has an outside ice and water dispenser as well and the lights will blink on and off of course when the fridge cut off. Called for a repair and when the repairman called in the parts he was told he needed 2 computer boards. One was available however the other was discontinued and they would not allow him to just replace the one board. The fridge cost us $1798.00 from Home Depot. I cant believe how irresponsible Maytag is in this case. I have a kitchen full of MAYTAG appliances and have loved them all. But this is unacceptable. The Maytag fridge I had before was 16 years old. I gave it to a family member when we bought this one and that one just broke down last year so it was 21 years old! Whats up MAYTAG?
Published: February 2, 2017
Daphne of Bartlett, TN
Source: consumeraffairs.com

The brackets that make the door open and close are just screwed Into the pl
The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.
Published: February 9, 2022
mike of Rupert, ID
Source: consumeraffairs.com

I purchased a small (14.5 cubic feet) refrigerator for my basement from Hom
I purchased a small (14.5 cubic feet) refrigerator for my basement from Home Depot on January 26, 2013. It was delivered on January 30, 2013. On February 14, 2013, we found that it was not cooling like it was supposed to. The soft drinks in it were not cold. I called Home Depot and was told I had to call Maytag for a repairman to come out. Since it was so new, I felt it should be replaced. They disagree. The warranty only calls for repair. So a repairman came out on Feb. 19th. He said that it has no freon. He doesnt know why. It could have a leak. It could have leaked out in the warehouse. There is no way to know this. He said another repairman would be out to fix it on the 20th. On the 20th, no one showed up or called. I called the repair company, S & S Appliance of Bessemer. I was told the repairman that I needed is in Montgomery today and the repairman yesterday was told to tell me he would call me. He was told to not tell me someone would be out today. So now, I have to wait until tomorrow for someone else to call me and see when he can fit me in his schedule. I think Maytag has a problem with their refrigerators. I think Home Depot has a problem not standing behind what they sell. I think S & S has a problem with their servicemen. I am not happy with any of these companies and will never buy another Maytag refrigerator or washer, but thats another story.
Published: February 20, 2013
Elaine of Pell City, AL
Source: consumeraffairs.com

Well I like all the other people have the very same problem. Ruined floor f
Well I like all the other people have the very same problem. Ruined floor from sheet of ice that forms on the bottom tray daily. I was told I need a new main board which I understand is about $500.00. I am 55 years old and this was my first brand new fridge. I am so so upset. I grew up with the whole Maytag repairman commercials where he was so lonely cause he never had any repairs to do. All my life I grew up with these commercials. I thought I was buying the best. What a disappointment. It has been in my living room for 2 years. I keep thinking something wonderful is going to happen. Now I have to pay someone to haul it off. Great.
Published: September 23, 2015
Beverly of Plant City, FL
Source: consumeraffairs.com

We purchased a refrigerator in December 2013. It quit working less than 8 m
We purchased a refrigerator in December 2013. It quit working less than 8 months later. The company contracted to repair it made us wait 4 days for service; they did not repair the unit. We are now expected to wait another 4 days for them to return. STAY AWAY from Maytag!!!
Published: October 20, 2014
Deborah of Pittsburgh, PA
Source: consumeraffairs.com

I have a Maytag refrigerator that is 7 years old. It works fine except it n
I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.
Published: December 7, 2015
Terry of Monroe, WI
Source: consumeraffairs.com

I bought my refrigerator in May of 2012. Brand new from Home Depot. It is l
I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.
Published: February 12, 2015
Michael of Griffin, GA
Source: consumeraffairs.com

The unit has an ice maker. On a regular basis, water would accumulate at th
The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?
Published: March 27, 2012
Darrell of Omaha, NE
Source: consumeraffairs.com

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for t
Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.
Published: August 25, 2012
Betty of Hopkins, SC
Source: consumeraffairs.com

Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crys
Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.
Published: September 27, 2015
karen of Columbus, NE
Source: consumeraffairs.com

We have had the same problem as everyone else. We have the freezer on the b
We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.
Published: September 21, 2015
Carol of Lincoln, ME
Source: consumeraffairs.com

I have done widespread reading and realize that the front panel flashing an
I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.
Published: July 13, 2013
Fiona of Gadsden, AL
Source: consumeraffairs.com

It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I
It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I had for two months. Two service calls were made to Maytag as of 07/07/2014, the problem no ice and the refrigerator stays warm. The problem has not been resolve and Maytag refuses to replace the item.
Published: July 9, 2014
Anthony of Randallstown, MD
Source: consumeraffairs.com

My Maytag french door has worked steadily for 12 + years. It’s a basic mo
My Maytag french door has worked steadily for 12 + years. It’s a basic model, ice maker in freezer. No door dispensers or electronics. I would buy it again.
Published: May 8, 2018
Sharon of San Marcos, CA
Source: consumeraffairs.com

We bought our refrigerator 14 months ago and it has a 10 yr limited parts w
We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!
Published: February 3, 2019
Irene of Portage, MI
Source: consumeraffairs.com

Our refrigerator is 2 years old and still under warranty. The ice maker had
Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.
Published: March 22, 2015
Arnold of Alden, MN
Source: consumeraffairs.com

The fridge has a grinding noise that is getting worse, by the day. I cannot
The fridge has a grinding noise that is getting worse, by the day. I cannot seem to define the exact location of problem, whether the freezer or the fridge. Maytag you stink, and your web site stinks, too.
Published: October 8, 2011
Robert of Palm Beach Gardens, FL
Source: consumeraffairs.com

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge
Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!
Published: July 1, 2018
Gailon of Texas City, TX
Source: consumeraffairs.com

We purchased our Maytag Refrigerator Model # MBF2258DEHM on 12/21/2015. Jus
We purchased our Maytag Refrigerator Model # MBF2258DEHM on 12/21/2015. Just a couple of issues I would like to bring to your attention before you purchase your Maytag. The single refrigerator door does not close automatically. You have to close the door. The metal handle is metal and has a metal smell and feel to it. The stainless steel door and the handles are not the same finish. Although this might not be a problem for some who like the industrial look I prefer my hands to be free of chemicals while I am preparing food. The ice maker takes up too much room. The ice maker should have been an option, not a standard item. I had a Kitchen Aid for 10 years and loved it. I thought I was going to have my Kitchen Aid for 15 years or more. I would have purchased another Kitchen Aid, but the reviews were not good.
Published: December 22, 2015
Chris of Norton, OH
Source: consumeraffairs.com

Fridge leaked all over our floor and ruined it! Very unhappy! When we open
Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.
Published: November 17, 2014
alisa of Winona, MN
Source: consumeraffairs.com

The performance of the refrigerator is disappointing. It was difficult to f
The performance of the refrigerator is disappointing. It was difficult to find someone to repair it when the freezer fan motor went out. It makes noise, shelf space is insufficient. Temperature mechanism often doesnt work properly.
Published: January 4, 2017
Roxanne of Santa Fe, New Mexico
Source: consumeraffairs.com

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