Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.

Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

Frigidaire makes a good fridge. It works good. It has an alarm when you leave as door open. Great appliance. If I could afford it Id get another one when this old model I have gives up on me.

We purchased our Maytag Refrigerator Model # MBF2258DEHM on 12/21/2015. Just a couple of issues I would like to bring to your attention before you purchase your Maytag. The single refrigerator door does not close automatically. You have to close the door. The metal handle is metal and has a metal smell and feel to it. The stainless steel door and the handles are not the same finish. Although this might not be a problem for some who like the industrial look I prefer my hands to be free of chemicals while I am preparing food. The ice maker takes up too much room. The ice maker should have been an option, not a standard item. I had a Kitchen Aid for 10 years and loved it. I thought I was going to have my Kitchen Aid for 15 years or more. I would have purchased another Kitchen Aid, but the reviews were not good.

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!

Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.

We bought this refrigerator in 1998 and it is still going strong. It has gotten a bit noisy over the years when defrosting, but it works great. It is not as fancy as the freezer over top, but it is large and so is the refrigerator.

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.

I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.

I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.

Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.

Our 3-year-old Maytag refrigerator, MFF2558VEAZ, is forming a sheet of ice on the bottom of the freezer. The ice partially melts for some reason, and then water leaks out at both bottom corners, usually once a day. Others have reported the same problem. Contact with a repair person is yet to be done. This must represent a factory defect.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.

Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.

I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.

I bought this Maytag refrigerator model MF 12269FRB00. It is not, user friendly, meaning that condiments and small bottles just dont fit conveniently in any space, The biggest issue is the ice maker. The ice maker shoots ice out on each and every attempt. Every time you want ice you are guaranteed to have ice shoot out of your glass on to the floor. I often challenge my guests to get ice without the cubes shooting out of the glass. No one has ever won. Dont buy this piece of crap, unless you find humor in having ice on your floor every time. Shout out to Grays Appliance in Melrose for selling crap! I will never buy from them or Maytag again. To the engineers who designed this product, you suck too!

It looks big, but is small inside. Its hard to put in several large items. The water filter broke and too expensive to fix. I like the double doors and ice maker. I dont like the freezer drawer. It wont stay open to clean.

At 36 months old, my Maytag refrigerator has already suffered from a Freon leak. After repair, the leak continued causing the fridge not to produce ice. After another Freon charge 7 days later, the fridge will freeze ice only in a manual ice tray. The water in the ice maker for whatever reason will not freeze? To make matters even worse, the freezer fan has been noisy for the last year. Maytags solution is to purchase extended warranty for $300 plus or hire repair person at $100 for first hour. A 36 month old refrigerator is in essence a disposable item. Basically for a $700 fridge… that breaks down to about $20.00 per month service charge and then it’s time to replace!

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

This is the 3rd time my Maytag refrigerator has gone out on me and its only 7 years old! Its always the same thing, my refrigerator side starts getting warmer and warmer while the freezer starts forming crystallized ice. Both times its broken down in the past it has been the defrost timer. One service man said Maytag is not the reliable company it used to be and I would be better off buying a brand from Sears (Whirlpool or Kenmore) cant remember. Anyway, each of those services was close to $300 and now Im faced with another service call. We paid $2,800 for a refrigerator we thought would last decades. Well never buy Maytag again! I wish Maytag would own up to its cheap parts and send replacements to its customers with instructions on how to install!

Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!

I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.

I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.

I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.

An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.

I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.

MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!

Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

We purchased a Maytag stainless steel French door refrigerator from Home Depot in 2011. The thermostat control (a circuit board made in China) broke and was replaced in 2012 by a certified repair person. He reminded me to dust underneath regularly, which Ive done. A couple of weeks ago I noticed some darkening of my wood floor to the left of the refrigerator and so I pulled it out from the wall a bit. What I saw was that my entire floor was wet and falling apart under the left side and when I looked into the freezer, I pulled out the bottom basket and the bottom was covered in about an inch of ice.I called, posted on Facebook and was put on hold several times for as long as 20 minutes before I hung up. I called Home Depot and asked them to intervene and speak to a rep from Maytag. I have heard nothing. There is black mold in the corner of my kitchen and a soaked floor that may go way beyond. I googled the leak and apparently this is very common with Maytag French Door refrigerators. I have a meeting with an attorney. Getting through to Maytag is seemingly impossible unless you have hours to wait on the phone. We have been getting sick for months and not knowing the cause.

I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.

Have had it for 2 years now and its leaked out the bottom since it was 6 mos. old. Now the ice maker has fried a motor and were having to repair it already. Cant believe we spent a small fortune on this fridge and are having constant problems with it.

We bought a refrigerator June 4th 2014. 6 month ago the freezer and refrigerator was getting warm. Had to call repair service, it was the blower! On Saturday 12/9/17 freezer wasnt freezing, then fridge was clicking on and off. Unplugged it, called repair service, it was the compressor. $800.00 to fix it, the same amount as when we purchased it. Repair service told us to call Maytag, he said, Maybe they will help you, would not help at all. Talked to Lori, all she said was warranty is up after a year, I then said, I think a refrigerator should last longer than 3 years! Will never buy anything Maytag again! Yes Maytag does SUCK!!!

I purchased a Maytag fridge with a freezer on bottom. As you know there are many complaints regarding ice build-up in freezer causing leakage out onto the floor. I will not purchase Maytag again. For 3 years I have fought the ice buildup and it has ruined my floor! Poor design - should have been recalled!

Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.

Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.

Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

We purchased our French Door, bottom freezer in April 2010 after a renovation. We have loved it besides needing more refrigerated space. This past weekend I noticed the appliance was cutting off and a few seconds later coming back on. It has an outside ice and water dispenser as well and the lights will blink on and off of course when the fridge cut off. Called for a repair and when the repairman called in the parts he was told he needed 2 computer boards. One was available however the other was discontinued and they would not allow him to just replace the one board. The fridge cost us $1798.00 from Home Depot. I cant believe how irresponsible Maytag is in this case. I have a kitchen full of MAYTAG appliances and have loved them all. But this is unacceptable. The Maytag fridge I had before was 16 years old. I gave it to a family member when we bought this one and that one just broke down last year so it was 21 years old! Whats up MAYTAG?

Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.

I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!

Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!

We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.

It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.

MBL2258XES1 - Like most of the other reviewers, we have a Maytag refrigerator just 3 years old with a lower freezer that leaks water onto the floor -- and has been doing it for the last two years. We have to take the freezer apart (NOT easy), defrost it, take the back panel off, and clear the drain tube. Obviously a defective design! Cant believe Maytag hasnt done something about this!

Maytag fridge is a overpriced, ticking repair bomb. The fridge had issues with the compressor, control board (motherboard) and relay switch within a 12-month period. Customer service is weak in troubleshooting techniques and try to send the file over to a repairman. The repairman will show up at $80/hr + other fees and parts costing you approx $500, and still uncertainty that this fridge can breakdown at any time. Final advice: DONT BUY.

The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.

Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.

Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago we purchased a Bravos XL top load washing machine directly from Whirlpool. Like many other reviews, it is impossible to keep the machine from going out of balance and trying to tear the laundry room apart. I called Maytag and of course they want to make sure the machine is level in at least 3 dimensional space as well as 2 parallel dimensions per String Theory. As far as the 3 dimensions, I assured them I had already thought of this (as an aside, ever try to find any flat metal on one of these machines? Kind of helps when using a level.)So after more exciting conversation, they offered me a Warranty for $437. While trying to control my laughter, I said I could trash the Bravos and buy a new machine for that price. As far as repairing it, it cost $120 for a repairman to grace my door step plus $35 every 15 minutes plus parts -- again, the decision is to trash it and buy a new machine. In case I was too subtle in my comments, I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN. Im too frustrated to tell you about my KitchenAid fridge. As much as I detest it, I am forced to join the buy and trash 5 year club . Sometimes the good old days were really better.

This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.

I purchased the Maytag MFI2670XEM0 3 Door Refrigerator in Oct 2012. Thank God I purchased the extended warranty. The freezer has had issues with improper sealing since I bought it. It builds up ice around the bottom of the freezer where the seal meets. So bad it prevents it from closing. It happens fast, so I have to scrape it off every week minimum, to keep it closed. They have replaced the seals twice, all of the slide rails, twice and it still doesnt close right. I thought when I moved to Florida, I wouldnt have to scrape ice.Next: Ice maker quit working and had to replace that. Now, I came out this morning and about busted my ** when I slipped on all the water flooding my kitchen. The ice maker has a stupid little fitting on top of the refrigerator that has a rubber bulb connected to the ice maker water line. It split in half and every time the ice maker cycles, it pours water out that fitting and down the side. Why in the ** did they design it like that? It has caused damage to my cabinets and tile floor from running under it.Im sick of this appliance. I thought Maytag was known for quality. What happened to that? What a disappointing piece of junk and Im stuck with it unless I want to put out money for something different. There should be a Lemon Law rule for appliances like this. I have asked and get nothing from the warranty service but silence (crickets). They are sending out a tech again but that will require two service calls because they always have to order parts, which takes 2-3 weeks. Ive had to call them at least 5 times, which has amounted to no less than 10 service calls and here we go again. Stay clear of these units at all cost.

I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

Like everyone else got that French door fridge and was also duped on that 1 yr warranty - a 95 dollar repair visit for a 485 repair job on a 1200 dollar purchase. Shame on them. Im gonna fix my new floor and replace that frozen bottom, leaking on the left, non-working ice maker 2 yr old refrigerator. Very disappointed with the whole thing and sorry for all of our losses.

This refrigerator has been my worst nightmare come true. Everything existent freezes: salads, tomatoes, berries, cherries, milk, water, etc. Never again will I purchase a Maytag product. Service is non-existent.

I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.

H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.

Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and working water leaked from bottom. Called recommended service. Result took out fridge and brought in another new one. Today the fridge/freezer ices up, ends up sounding like a rocket ship. Not working efficiently. Called for authorized service. Was told needed a new thermostat... after TWO Years? Service call price $125, quote to purchase, replace and install thermostat $550. Almost $700. Big mistake buying Maytag- who knew? But never again! We are quite angry and very disappointed with the mediocre performance of this product.

We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.

Ice maker stopped making ice within first month. Repair man came out next day. Said ice maker only makes 7 cubes at a time 8 times a day. REALLY? A $2000 refrigerator only makes 50 ice cubes a day??? Why would I need a refrigerator that size if there was only one of me? Obviously, Ill be keeping a bag of ice nearby.

I have had my refrigerator freezer for 2 1/2 years. It worked fine until about 6 months ago. The vent started freezing and then water ran to bottom of freezer and freeze. If I get this fixed, I hope that will be the end of the problem. I am going to defrost it the old fashion way to see if that works. I will never buy this product again.

Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Maytag again. I went to this site to see what the problem with my fridge was and read that I am not the only one with this problem. From the beginning it never worked right. Often the food in the fridge got ice crystals in them so I had to up the temp. This made the freezer not cold enough so I had to lower the temp again. This is a constant affair. Now the bottom of the freezer is collecting an ice sheet or a water bath that has to be removed every other day so that it doesnt built up or leak out. Will have to buy a new fridge. But now I am worried that I might buy another lemon.

M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.

I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?

My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (wont freeze). The icemaker was the slowest I have ever had. That may have been the problem when I bought it. The Maytag Repairman came out and said that even with Maytag sending me a new compressor (under warranty) this unit was not worth fixing. I called Maytag and they said sorry there was nothing they would do. So l looked up every review I could find... and this refrigerator is just bad. Not Worth Fixing. So Maytag deceived me. On the front of the door it says 10 year compressor warranty. Thats a big sales feature! They know that they have a problem. This is one bad company!

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

We purchased our Maytag Refrigerator brand new, about 18 months ago. It always ran loud so the repairman came out during the 12 month warranty period. He told us to unplug and reset it, but that never did the trick. Eight months later, the fridge stopped cooling. We called our local repairman and he told us ($97 later) that the compressor was out. He said we should contact Maytag because the compressor should be under a 5-year warranty. Then the nightmare began. I spoke to four different reps with a total hold time of about 2 hours. Two of the reps put me on hold to get a supervisor and/or consult another rep and I was mysteriously cut off each time. One rep told me my compressor wasnt covered under warranty. The last rep I spoke to told me it was covered and he scheduled a Maytag repairman to come and replace the compressor. I was thrilled. The repairman came out and informed me that the compressor was indeed out and handed me a bill for $137. I asked why I was being billed and he said because that was the way that Maytag had ordered the service call. I told him that the Maytag rep had assured me that Maytag was covering the repair. He apologized and said that not only was I obliged to pay for the diagnosis (which I didnt need because I had already paid my local guy for the same information), but that it would cost $900 to replace the compressor. I was flabbergasted. I called Maytag and they denied all responsibility. They said that even though the rep had assured me of Maytags commitment to replace the compressor under the 5-year warranty, he had made a mistake and I wasnt actually covered. So I paid our local repairman to replace the compressor, because by that time, we had been living out of ice chests for 2 weeks. That was 3 weeks ago. Now the unit is freezing water on the bottom of the freezer and then leaking water on the floor. It is unconscionable that this company be allowed to defraud people to this extent. I will never buy a Maytag again and I would like to be informed of any class action suit. This company should be deeply, deeply ashamed of itself.

We have had this refrigerator since January 2011. All was OK for 18 months. Then the lid to the deli drawer fell off, the plastic bar that holds the two drawers up broke (weve had to use roof shingles to prop them up) and another one of the plastic pieces crumbled. Now the ice maker wont work and the refrigerator makes a loud ticking noise. There are only two older adults here and we have not treated this appliance roughly. After reading all the complaints on this site, Im wondering if any of it is worth fixing. My GE refrigerator worked for almost 20 years.

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First service call within a couple of months was for a very noisy ice dispenser, which the tech said was normal. Other than the noise, the dispenser has worked fine. Aug. 2005, the freezer frosted up and the tech replaced the defrost timer and defrost thermostat. May 2010, I had the same problem again and again these two parts were replaced. This morning, I found the food thawing in the freezer, 3 1/2 yrs since last repair. It is Sunday so will have to call tech tomorrow. Third repair in 13 years for a $1500 (2000 year dollars) Maytag. I have never had an appliance with so many problems and it was the most money I ever spent on an appliance. I am done buying Maytag products.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

March 7th. My refrigerator ice door started flapping and the lights flickering. The next day it quit working. I called Maytag. They said they would have someone come fix it the next week. The repair service people called me back the same day to tell me that the part I needed has been on back order for 2 months. I called Maytag back. They told me to wait a week they put out an all alert for the part. I called back in a week. Now they tell me its 2 months. This is ridiculous and a huge inconvenience. I will not buy anything again from Maytag. $2,800.00 refrigerator should last a minimum of 20 years. This should be a recall. Thousands of people are having this problem.