I have a Model MBF 1958XES4 which I bought from Home Depot in June of 2012. It has leaked repeatedly onto my wood floor. The water also collects and freezes on the floor of the freezer. I already have warped floor boards as a result. I just got it fixed. The repair person said he has done over 200 of these repairs in the last year. He also said Maytag knows its a defect and has supplied them with replacement parts. The company apparently tells its repair companies not to discuss this with their customers. I have yet to contact Maytag, although apparently from others experiences that will be futile. Im willing to join others in pursuing this. I had a 40 year old Kelvinator which was still working well which I replaced with this refrigerator when I redid my kitchen.

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

This is the worse designed product. The gaskets on the door keep making mold. The end caps that hold the pantry lid keeps snapping off, had to replace them twice. It is a very elaborate and complicated installation which of course they will not cover. The water dispenser is inside the left side of the fridge and the water runs so slow, that you lose a lot of the refrigeration by the time you fill a glass.This appliance is very noisy. The customer service is sometimes nonexistent. I called on 9-16, I waited 24 min on the line and decided to hang up. The next day I tried again after 15 min they hang up on me. I tried again later got Customer service, but no they could not help me with installation of a replacement for a warrantied part that snapped off for no reason at all. I have complained while this appliance was under warranty, and after. They do not care. My advice is stay clear of Maytag refrigerator, I CERTAINLY WILL.

I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I dont think the Maytag man is sitting around from lack of work, maybe laziness. Dont buy a Maytag.

1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.

I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

I purchased a small (14.5 cubic feet) refrigerator for my basement from Home Depot on January 26, 2013. It was delivered on January 30, 2013. On February 14, 2013, we found that it was not cooling like it was supposed to. The soft drinks in it were not cold. I called Home Depot and was told I had to call Maytag for a repairman to come out. Since it was so new, I felt it should be replaced. They disagree. The warranty only calls for repair. So a repairman came out on Feb. 19th. He said that it has no freon. He doesnt know why. It could have a leak. It could have leaked out in the warehouse. There is no way to know this. He said another repairman would be out to fix it on the 20th. On the 20th, no one showed up or called. I called the repair company, S & S Appliance of Bessemer. I was told the repairman that I needed is in Montgomery today and the repairman yesterday was told to tell me he would call me. He was told to not tell me someone would be out today. So now, I have to wait until tomorrow for someone else to call me and see when he can fit me in his schedule. I think Maytag has a problem with their refrigerators. I think Home Depot has a problem not standing behind what they sell. I think S & S has a problem with their servicemen. I am not happy with any of these companies and will never buy another Maytag refrigerator or washer, but thats another story.

I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for about 1K) from a local appliance store and after 9 months it wouldnt freeze. The local store picked up and left a loner for the fridge and made repairs in shop returning it in a week - great - except that approx. 11 months later the fridge again wouldnt freeze. The store sent repairman who charged 125$ to tell me it had leaked its freon again and would need repairs which were no longer covered under 1 year Maytag warranty. I asked the store to back their work but was only given a refill of the freon and half off the service visit. 2 months later the fridge is not freezing. I know because the repairman and store owner Mike told me that it had freon leak and that Mike himself had made repairs to the leak that the unit wasnt repaired.I have read that freon is toxic and can be hazardous to people with heart conditions and a list of bad effects. Maytag will only send someone to repair unit for a service call charge plus the repair charges and will not replace a defective unit. I can take the appliance store to small claims court over faulty warranty repairs but probably not the health risks - which are disputed by the experts. Ive read reviews and have heard from people who have appliance issues that the companies basically use a defective unit as a cash cow sending repairmen back again and again and never fixing the problem making a lot of money off of frustrated people who have bought a lemon from a company who doesnt back their product or their work. I was only looking for a decent refrigerator and paid plenty for one. I now have to get rid of a nuisance or pay to fix it - probably more than once and spend lots of time getting through the court vs. store owner process for any of the 1000 bucks lost on the defective toxic junk I got from Maytag.

We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.

We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.

Our bottom freezer began building up ice. We cleared the ice and unclogged the drain gasket as per the many instructions that we found online. Researching this problem, I discovered very quickly that this is due to a faulty design of the drain grommet. A new part has been substituted by Maytag. I called Maytag customer service and they refused to supply the replacement at no cost to me and claimed there is no quality issue. This is not about the $20 for the part. It is a leading consumer brand disregarding customer satisfaction. This is also bad business. They will sacrifice their reputation for a $20 part on a $1,000+ purchase. They need to be put on notice that they cannot get away with this in the age of the web where there is total transparency.

Having issues with my mothers refrigerator, simple enough huh? She had misplaced my owners manual. NOW you buy the fridge, but like everything else, once they get your money youre basically on your own! I call to have a owners manual sent to her, she doesnt interact with the internet. I mean, there are still your older ones that doesnt even get on a computer. BUT I was told I couldnt get one! But when I bought it, I had one. Instead, I think its ridiculous how once, like any other major company, they get your money, and threw to the wind after that, something as simply as getting an owners manual for my fridge!!!! Last time I do business with MAYTAG!!!

I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired

I have Maytag refrigerator that is only 2 years & 9 months old that I am told by a service tech that it has a sealed system leak. So the unit runs it just wont get cold. I have lost all the food that was in the refrigerator & freezer and I told by Maytag that its not covered under warranty. The tech gave me a ball park quote of $600.00- $700.00 to repair the unit & I lost at lest $200.00 or more in food. I cant believe a new refrigerator wont even last 3 years & they wont fix their problem. So much for buying American made products. Whirlpool YOU SUCK & SHOULD BE ASHAMED!!!

What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.

On Thurs. Sept 25 at noon the alarms and lights started flashing on my refrigerator when I tried to get some water. I called Maytag, told them what was happening and told them to bring a motherboard when they came as nothing was working but the lights and alarms. I was told it was too close to the weekend so they would be out Mon. the 29th and I should just to get some dry ice. They came and the order said nothing about a motherboard, which is what the tech person who came also said it needed. Now they will be here on the 7th of Oct - maybe. 12 days is highly unsatisfactory for refrigerator repair. They had 4 days to see that the provider had a motherboard before the serviceman wasted a trip. Ive spent $102 on dry ice and now Im going to lose the food anyhow. I like the refrigerator but the service is really terrible so I wont be buying another Maytag appliance. The person at the call center ignored my diagnosis and it will be even worse now as over the weekend Maytag switched their call service to India!

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

I bought a top end Maytag refrigerator with the freezer in the bottom drawer. Spending the extra buck was something that I thought was worth it, being a Maytag. Fifteen yrs go by and it stops completely. It cost me 200 bucks for a service technician to tell me that the compressor or it has a leak. Its not worth repairing. With todays cience and technology, you would think that they can make a refrigerator last for 25 yrs or more, like the old ones. We went to the moon 44 yrs ago. Why cant they make them to last? I think that the corporations figured they can make more money making an inferior product that needs to be replaced every 10-15 yrs. I will never by a Maytag again.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.To Maytags credit, I spoke to customer service and they agreed to cover the parts and labor for the repair even though it is two months past warranty. Maybe I can get another year out of this reliable appliance. I am told that all of the major brand appliances use the same compressor.

My Maytag refrigerator has driven us up the hill and back and has taken us several months in order for us to get the issue solved. This is quite an expensive fridge freezer and the after service has been diabolical to say the least. All their service calls in the UK were handled by a third party and it seems that there is some sort of change of ownership between Whirlpool and Hotpoint so after all the previous visits by different companies the problem of water leaking unto our floor is still going on and now all their call are being routed through a major insurance and a utility company who are more interested in trying to signing you up on one of their insurance policies than fixing it.To make matters worse the contractors they use are absolutely useless when it comes to fixing american style refrigerators. I was told I needed various parts which would have cost hundreds of pounds or that the appliance was uneconomical to repair. All of which was untrue. This I later found out when after emails after emails Whirlpool passed on the contact details of a service agent ags refrigeration who came out and found that there was a fault with the water in line connector at the bottom of the refrigerator which they replaced.

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!

I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

Purchased a Maytag fridge April of 2012. Within a few months the freezer was not keeping the food cold enough. I had a lot of food loss. I called Home Depot and they refused to give me a new fridge. They said to call the Mfg. That I did and all they did was send out a service man. This has been fixed 5 times for the same thing. The problem now is that the Extended warranty company refuse to repair it now that they know that it was a pre-existing condition that should have been taken care of under the Mfg. warranty. I paid 180.00 for an extended warranty that now is worthless. I just threw out roughly 200.00 worth of food. Now my lettuce is frozen, eggs are frozen. My husband is disabled and money is not plentiful. I dont know where to turn. Frustrated.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.

I purchased a refrigerator 9 years ago and the ice maker stopped working. When the repairman took it out there was plastic peeling from the ice mold. It cost $261.11 to have the ice maker replaced and the ice maker he replaced it with has the plastic on the ice mold. He said that GEs ice makers do not have the plastic coating but Maytags still do. I called Maytag and spoke to a supervisor and they said that there was nothing that they could do. I am filing this complaint because I feel that consumer need to be aware that they are ingesting plastic that is in their ice. I feel that Maytag should compensate me for the faulty part and also eliminate the plastic coating from their ice maker. This issue is impacting many other consumers and they need to issue a recall on the ice maker and replace it for free for other consumers.

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

This Maytag refrigerator is very nice.. Sleek black with double doors and ice two ways and filtered water on the door which is very convenient. The filters are expensive but they last up to six months so that part isn’t too bad.

Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!

We purchased a new Maytag side-by-side refrigerator back in 2011 and for the last several months it has been leaking water into the bottom of the freezer unit when it goes through the automatic defrost process. The water freezes and after a few of these cycles causing the ice to accumulate and build up, it starts to leak out onto our kitchen floor. About every 10 days we have to open the freezer door, break up the accumulated ice on the bottom of the freezer and remove the ice chunks by hand. What a pain in the neck! Most of the time we can prevent the water from escaping, but not always. This is going to damage our kitchen floor, not to mention its a safety hazard for slip and falls, and/or fire or shock hazards. We have contacted Maytag directly, but nothing will be done as they say its beyond the 12 month standard warranty. They said one option is for us to purchase an extended warranty plan from them for only $359. Really? Are you kidding me?? They dont seem to care about a potential product liability property damage claim/suit, nor an exposure for a potential bodily injury claim. As Ive tried to explain, this is NOT a warranty situation, its a product defect situation and one probably worth a class action lawsuit based on the number of complaints Im aware of. They know its a product defect problem, but choose to ignore it at the expense of numerous innocent consumers. The only resolution seems to be filing your own lawsuit against them for some kind of remedy to this very aggravating situation that occurs every 10 days or so. Maytag used to be very good appliances, ones that were made of high quality materials, and lasted for years without any problems. Thats why I became a Maytag fan in the first place, but ever since they were purchased by Whirlpool Corporation, its not the same old Maytag we used to know and love. DO NOT BUY MAYTAG APPLIANCES - you will regret it!!

This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.

My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.

On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first was not called off, wait for another month 12/31/16 for the other refrigerator the problem are. I file a complaint because Maytag left me a message refrigerator half a price. Now they deny when I have proof.

My refrigerator stopped working less than two weeks after purchase. The ice maker failed to produce ice. I feel they sold me a lemon. Yes, I do!

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.

Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!

I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?

I purchased a stainless steel (freezer bottom) Maytag refrigerator Model # MFI2670XEM0 in Oct 2012. Since then its been a nightmare. The repairman has been out four times, once being a week after I purchased it. It leaked and ruined my kitchen floor. Call Maytag, they didnt want to hear about it. As of this moment, I have three more things broken on the unit. My ice maker literally takes 3 days to make ice, the alarm on the door is broken, and the plastic crisper cracked and now will not stay in. Called Maytag again and they stated that they will not replace the item with one of equal value. They just keep repairing it. I will NEVER EVER buy another Maytag product again. I spent $1700 on this product and had faith in the Maytag product. That will never happen again. Shame on Maytag for not standing behind their products.

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

Ice maker stopped making ice within first month. Repair man came out next day. Said ice maker only makes 7 cubes at a time 8 times a day. REALLY? A $2000 refrigerator only makes 50 ice cubes a day??? Why would I need a refrigerator that size if there was only one of me? Obviously, Ill be keeping a bag of ice nearby.

I purchased my first and last Maytag double door bottom freezer in Aug 2018. The ice maker shoots ice out all over the floor, only half make it into the glass. It also sounds as though ice is falling down inside door. I had the ice maker replaced twice, the gasket as well, the back removed to check for water line blockage NO avail. Before the first ice maker replacement it sounded like a freight train. I questioned whether I had received a store second from Home Depot or a return as the stickers inside had been removed but HD couldn’t assist and Maytag didn’t care. Definitely NOT worth the 2000 I paid.

We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.

We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?

I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.

Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.

We bought this Maytag MFI2269DRM01 Fridge/Freezer in June 2016. We have nothing but trouble. First the center rail holding up the Fruit/Veg drawers snapped within a month then the freezer drawer would not close properly which gave us all sorts of problems (door open lights flashing and fridge staying on longer. Lights not working etc.) The service tech came out and tried to fix it and went away saying it was not repaired that he would need a new freezer drawer. In the meantime I had to push the drawer to try and get it to work right. Now the handle is loose and the stainless steel front of the drawer is damaged by pushing it in so much.This repair started in November and now it is the end of March. I asked them to replace the complete unit but they say that the warranty is just to repair. It seems like they have no parts to fix this. Then the new center rail snapped again!!! When they sent the part out to me to install, I found the main frame of the Fruit/Veg rack at the back had snapped. Everything is brittle plastic with not enough support. (The only vegetable that I think I can put in the drawers is mushrooms.) I thought by buying a Maytag that the name sold it. What a piece of junk it is!!! Will never buy another Maytag product!!!

Like many others Ive read about online, our Maytag fridge model MFI2269VEW5 with bottom mount freezer has ice forming at the bottom of the freezer compartment. The ice then melts and runs onto the kitchen floor. At this point, I am able to prevent this leakage problem by removing the 1/2-inch layer of ice that builds up about once a week. Using a stiff plastic spatula, I am sometimes able to remove the ice in one large sheet but usually it breaks up and has to be removed in pieces. I have seen several videos online showing how this problem can be fixed but as a pensioner with limited income, I am sure the expense of a repairman would be prohibitive. I could likely make the suggested repairs myself but because of a knee replacement, I am not able to kneel for any length of time so that is out of the question. Besides, when we purchased this fridge 3 years ago, we expected it to run trouble free for the rest of our days. This is obviously a design problem and Maytag should be covering the cost for all repairs. However, it is a sad reality that Maytag and their owner, the Whirlpool Corporation is only interested in making a profit to satisfy their stock holders. They apparently only pay lip service to making quality products that last and customer satisfaction seems to be a thing of the past.

I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.

I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!

Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.

I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.I never get a call back. I give them a few days, then I call back and get the same runaround again. Im getting nowhere with these people. My refrigerator is a $6,500 refrigerator that Im sure they just dont want to replace or offer me anything for that matter. They should abide by the contract I have with them.

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.

This refrigerator has been my worst nightmare come true. Everything existent freezes: salads, tomatoes, berries, cherries, milk, water, etc. Never again will I purchase a Maytag product. Service is non-existent.

Purchased a Maytag MBF2256HEW bottom freezer in 2005. About fours ago, I had to replace the control board to the tune of $140.00. Today the fridge quit working and this time it appears to be the compressor, so tomorrow we will be shopping for a new unit. It will not be a Maytag.

We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!

My 14 month old Refrigerator made a popping noise and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didnt cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and were not sure if this will fix the problem. I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced? When I called customer service and spoke to Brittany she gave me her standard robotic answers. I asked to speak to a manager and she sent me to the never-ending hold zone. I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

I saved for this refrigerator for some time and assumed at my age this would be my last one. Thats a joke, less than 2 years and I see this water leaking on my floor. I blamed my dog at first. This was a Home Depot purchase. I love the middle drawer but the freezer has this problem. I removed the ice but it comes back. I did not purchase the extended warranty because if you have an excellent product, you dont need an extended warranty. And of course this happened RIGHT AFTER the warranty ran out. I am VERY upset with Maytag/Whirlpool. Will NEVER buy another product from them. This fridge should not have problems in less than 2 years.

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

Just purchased a Maytag French Door Refrigerator and am I sorry I did! Very noisy and runs continuously. Maytag says it is because it has high-efficiency compressor and fans? How is running continuously efficient? The continuous noise actually keeps me awake at night. Not sure what to do as I have spent $1700. :(

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.

Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didnt seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products cant last more the at least eight years, then it is such a waste of our money. Do better! Im writing Consumer Report and the President of the company. Who replaces all the food loss?

We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.

Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.

I purchased a Maytag double door refrigerator in 2012. So far the deli drawer has broken 3 times in the same way. There is a plastic peg attached to a side panel on the refrigerator. This pin breaks off after a few months of use. To repair it, you have to replace the entire side panel. The parts and labor costs are about $200 each time. It is obviously a design flaw that Maytag should fix. If you repair it every time it breaks, in about 8 years your repair costs are more than your original purchase price for the refrigerator. Dont buy Maytag products. They are inferior.

My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!

Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!

We paid over 2000.00 for our refrigerator in May 2011 and within a year ice started forming on the bottom and then leaking out on to the floor. Every week I have to get out large beach towel to lay under the pull out drawer, break up the built up ice and then pull it out onto the towel. I too called Maytag who said it was out of warranty. Now today I notice a significant temperature drop in the refrigerator and freezer. Whats odd is that the day before yesterday the freezer was so cold the ice cream was solid as a rock. I have not changed the factory settings since it was installed. I HATE MAYTAG!!!

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!

We bought a bottom freezer Maytag refrigerator a little over a year ago and have nothing but problems with it. It leaks and has ruined my hardwood floors. The lift lid for the meat and cheese broke. I have had other refrigerators with kids at home for 10-12 years and never had these problems. It is just my husband and me now so I know it does not get the abuse other refrigerator that were different brands received. I would never buy another Maytag refrigerator. I have been so disappointed with the product and the service. I read some other reviews and have to agree that Maytag could care less about their customers. I have also received several Im sorry, but basically we cannot help you.

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.