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Maytag Washer Troubleshooting
If you're looking for help fixing your Maytag Washer, look no further! Our comprehensive Maytag Washer Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
Not Spinning or Draining
Step 1
Assess the load. Overcrowding your laundry with too many clothes (or not enough) can effect the water fill. Also, make sure to distribute clothes evenly before operating.
Step 2
Determine whether the washer is plugged into the electrical outlet. Reset your circuit breaker if necessary.
Step 3
Remove any kinks from the drain hose. Unclog the utility tub's drain if necessary.
Step 4
Close the washer's lid securely to add pressure to the lid switch. The lid switch prevents the washer from operating when the lid is open. If it is closed but still not working, the switch might be defective. According to Maytag, the washer's built-in failure feature will keep it from spinning or draining until the lid switch is replaced. Contact an authorized Maytag service provider for assistance if you suspect a malfunctioning lid switch.
Leaking
Step 1
Avoid overcrowding your load; an unbalanced, heavy load can contribute to excessive water fill that can leak. Slide the washer away from the wall to view the back panel. Check to see if the water hose is securely connected to the machine.
Step 2
Replace the entire hose if you see punctures. If the hose is in good shape, replace the internal washers only. Invest in new steel or plastic outer tubs if they are rusted, punctured or split.
Step 3
Unscrew the access panel and search for leaks inside the internal compartment as the machine fills. If leaks appear as the cycle continues, then replace the pump. Turn off the washer and unplug it from the electrical outlet. Carefully tilt the washer upward to access underneath the unit—use a car jack so the washer will not tip over as you perform the work.
Step 4
Loosen the two motor mounting bolts with a wrench to lessen the tension on the belt. Disconnect the pump hose and unscrew its mounting bolts with a torque wrench. Unclip the pump pulley with your hands. Once the entire pump and hose are removed, install the new pump by first, sliding the pump lever into the agitator slot and aligning the belt with the pump pulley.
Step 5
Line up the bolt holes and tighten the mounting bolts. Reconnect all hoses and snap in clamps. Pull against the motor to create tension on the belt, then tighten the rear motor mounting bolt. Fasten the mounting bolt located on the motor's opposite side. Place the washer back onto the floor and plug it in again.
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Maytag Washer Troubleshooting
Maytag Washer problems
Maytag Washer broken
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Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 years. I paid top dollar, $1229.00 to be exact and the parts and labor are $659.00 with no guarantee that there wont be further problems. Technician told me that this is typical of Maytag products. Contacted Maytag and they told me to take a hike and have a nice day. I will attempt to get some help from the place of purchase, Hamai Appliance, Maui, Hawaii.
We have been married 50 yrs. We have never had a Maytag, we bought one 4 days ago, Dec.13, 2017. This is the worst wash machine (Maytag Bravos XL MCT) we have ever had, the clothes come out wet with white soap marks on the dark clothes. Lowes said we can exchange it for another washer, it will not be a Maytag.
So our 4 year old Maytag Dishwasher just took a crap. Thank God we were at the kitchen table when it started to smoke, which smelt like burning wires and unplugged it immediately. Repairman came out and said it would be a 3 to 4 hundred dollar repair. What happened to the great 10 year Warranty? Oh yeah, its a limited warranty which does not include wiring. Could have burnt down my 4 year old home, but thats ok, not covered. The good news, the upper arm I replaced due to wear and tear would have been a free repair, because it would have been covered! No more Maytags in this home, ever!!
Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.
Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.
I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.
I purchased a Maytag Centennial washer a few years ago. In my opinion it hasnt worked properly from the start. We went on the low end of price, because we spent a small fortune for GE products that broke after a year and a half. This Maytag hasnt been a much better experience. First it didnt drain and spin clothes, and I was told I was using too much soap. Cut back on the soap and it started working better and going through the full cycle but the clothes never felt or smelled fresh and clean. Now 2 1/2 years in, it doesnt complete the full cycle on its own, AND there is dirt in my washer after every load. My clothes come out with streaks of dirt on them. The picture below is of a pillow case I just took out of the wash! Ive cleaned the washer multiple times, but it doesnt drain properly so it doesnt help. Maytag charges a service fee just to come out and troubleshoot and charges you again to come and do the repair. Im running out of reputable companies these days with washers.
The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.
My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!
I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. Thats it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!
Worst washing machine I have ever owned. Read all the other reviews and concur with them. We get pin sized holes all the time. Brand new shirts yesterday and they have black stains all over them - not the first time either. Inside of stainless steel tub looks clean. Where do the black marks come from? Last Maytag I will ever buy!!
Love, love this washer. Does an amazing job cleaning colors, whites, and bulky bedding. If you like Tide Pods or other liquid pacs, this might not be the washer for you as they tend to end up inside the gasket. Powder-filled pacs are no problem however.
Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.
It is actually an older model Maytag set that I bought used 4.5 yrs ago. I am very impressed how its held up and how fresh our clothes are still. I have always loved Maytag and will buy again if needed.
Neptune Washer: Tears clothes at random intervals and their help desk asks for money.
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.
Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.
Bought washer in 2010 from Sears. Told me the washer had a sensor to measure how much water it needs. Was told by service guy that was a blatant misrepresentation by the sales person. It only fills up with 8 of water. When I wash my white towels with normal dirt (dog paws), with HE detergent and bleach on various cycles, my towels come out tie-dyed with dirt. Totally dislike this machine.
The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.
I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!
My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!
This washer ( MHW3505FW) leaks, is crazy loud, water wont drain, clothes smell bad after washing, defective drain pump, defective mother board. Only had 2 1/2 months and it broke. Maytag refused to refund me and Lowes refused as well. Thankfully I paid by credit card. Am disputing the charge. Terrible washer should be recalled. Many complaints on this washer. Very disappointed and upset.
Unreliable! When you push start, it goes into sensing mode and starts to fill. You walk away thinking it will run to find out an hour later it is still in sensing mode! Wasting electricity, your time and talk about stress! You have a 50-50 chance it will go on and run the load, but if you dont have time to stand there and watch it. FORGET THIS WASHER. Also does not clean as the old agitator washer, which I luckily still have, yeah. Always read reviews before buying anything. Nice website.
Tried various cycles and I hear water going in but don’t see any water. How does this wash clothes. I want to see water and soap clean the clothes. If I want dry cleaning I will bring the clothes to the dry cleaner. Never again will I buy a high efficiency washer. My clothes do not come out clean!
This machine sucks. Im down to washing three to four items only on an extra capacity machine because every single load becomes unbalanced. Feeling the weight of each item and then placing it correctly doesnt work. Repairman came out. Said it was balanced. Lie. At this point I want to take a sledgehammer to it and send the pieces one by one to Maytag. They should be embarrassed to even have this product for sale to the public with their name on it.
Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.
My Maytag Front Load Washer Model MHWE200XW purchased from Sears had a malfunctioning spin cycle. The authorized Maytag repairman from Landers, with support from a Maytag technician by phone, did not know how to repair it. The machine had light use over the past 15 months, and hence was not covered under warranty. So I am out $650 for the machine and $200 for the repair that resulted in continued and even worse malfunctioning. Unfortunately for me, the tests did not show any errors and the machine did not state any error. It just would not spin and then would not allow the door to open. It is a lemon and I do not recommend its purchase.
I share the complaints of others about the Maytag Bravos washer (model MVWB300WQO), which I purchased in October of 2009.Besides being overpriced, its a washer that doesnt soak clothes, develops a bad odor, has silly things like unnecessary lights and music, and you cant add an item once the wash cycle has begun without the cycle starting over from the beginning. It also leaves washed items in twisted wads and the lid locks so you cant see whats going on inside. In addition, it damages items. Ill have to replace a full-sized blanket that it recently destroyed and now I cant trust that itll wash things safely, which is a problem. The person I spoke with at the companys customer service department simply said that I shouldve used the bulky item option instead of the regular cycle. I explained that Id used the bulky item cycle before and the same thing happened. The washer leaves larger items stretched very tightly across the tub and I suspect that is how my lightweight cotton blanket was destroyed. She offered to schedule someone to service the washer. But its not broken, its a poor design, so sending someone here would be a waste of time.
We bought a heavy duty washer 1 year ago and paid a decent amount of money for it. Had it delivered and installed mid February of 2020. Worked fine until Dec when the lid cracked (which is common said the Maytag repair man), but since it wouldnt lock, we couldnt use the washer. 1 week we were told and it would be in - a month later and over a hundred dollars spent at the laundromat, the part came in. Used the washer for 1 round of laundry - 3 days later all these error codes started and our washer wouldnt work again. 2 weeks this time for the parts and another $100 at the laundromat- a month today and Im told they are on backorder.Called the place we bought it and they said to call Maytag. Call Maytag and they said that they will try to expedite the parts and could offer me a whole $75 for the inconvenience. They will not replace the washer or give me a loaner until the parts are in. 2 months w/o a washer on a 1 person income for a family of 4 and they cant do a single thing to help. If a 10 month old washer needs 3 new parts one of them being a new control panel - within the first year - this is a lemon and should be replaced. I was told they are big on customer service, but obviously Im just a little fish in the ocean and they dont care about me.
Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.
Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.
Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.
Maytag Bravos quiet series 300 - We have had this washing machine for approx. 2 years and there is rust marking around the opening of the spout where the bleach is poured into. We also find that we have to do the clean cycle quite often. And it bounces and make a loud noise if there is not enough clothing in it… even on the bulky cycle. I WOULD NOT RECOMMEND THIS PRODUCT TO ANYONE! And we have been loyal purchasers for 40 plus years!
The washer is not cleaning the laundry. Its a HE my butt. Its been looked at and fixed numerous times. It sits too long and it doesnt really agitate the laundry at all. Laundry is in the exact position when you loaded it when its done. Its the worst washer ever! I can clean the laundry better in the sink!
Maytag Bravos XL he Washing Machine - Having owned several Maytag washers in the past, I thought this would be perfect, instead, it is the worst washing machine I have ever had. This machine does not clean well at all, spots on clothes stay put. I have tried different amounts of HE detergent and clothes are twisted and wrinkled terribly and have remaining soap residue on them, even when I use less soap than recommended. I wish I would have returned this machine immediately after a few loads. It doesnt get better with time. It is very loud, but that is the least of its problems.
Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!
Went from an old simple Maytag to newer model, but still somewhat basic compared to others. However still getting used to the water saver feature in that getting in the right amount of detergent as not to have it set on my clothes and having to put through another rinse cycle and a more slimmer agitator. But do like the Maytag brand.
The low water usage design is horrible. Clothes dont get clean as it doesnt use enough water to cover them. Takes twice as long to do a load as our old washer. Took about 1 1/4 hours yesterday for 1 load using heavy which is the only setting that uses more than a thimble of water. Should have looked for a commercial type with a real agitator and adequate water usage. Not saying Maytag is probably any worse than any other brand of new efficiency government mandated garbage washer, but its no good.
I purchased a Maytag Bravos HE top load washing machine from Sears in 2011. In January 2015, the machine stops at the spin cycle and wont continue the full process. The lid light comes on and blinks red. The machine made a loud grinding noise. A technician from Sears has been to my home 4 times in a month but unable to fix the problem. I have to take my clothes to the outside laundry. I have a protection warranty but it ends in a week. Im frustrated. Maytag Bravos sucks.
1998 MAH4000 - I got this unit (used) in 2004 for $400, and it has pretty much kinda been a lemon ever since. I have babied it through until now, though it had the wax motor repaired twice (Im glad I bought an extended warranty from Maytag, but that added $400). Now the motor control has gone out. I like the concept of the front-loader, but my folks Maytags (and my grandparents) have run for 30+ years without any of the hassles Ive had.Granted, I like bleach, so the mold thing has been less of an issue for me, but wow. I have to say I wont ever purchase another Maytag appliance again. Im about to drop the $185 for a new motor (the motor control board went out, and apparently I need to get the new motor and control). Im pretty sure I lost a phase based on the burnt components on the board. Im glad I know a bit about electronics, or else Id really have been in for some money. Boo on this model!!
I bought my Bravos washer (Maytag Bravos Model # MVWX700XL2) back in 2013. Worst mistake ever, First off the clothes never came out clean, regardless of how diligent I was following the directions on how to use this particular type of machine. Secondly, it started going off balance for every load if I put more than 4 pieces of clothing in. 2 months after having it recently repaired AGAIN for not spinning and going off balance, it is doing it again. It is only 4 years old! I bought it for the Maytag reputation, but now I am doubting that reliability.
The lid on this washer cracked twice. It is made out of plastic and is now discontinued. The lid cracks no matter how gentle you are with it. It is just over a year old and will have been serviced twice. The lid has to be ordered and you have to wait for a week. Maytag will not offer a new machine.
I purchased this washer because it has a large, stainless steel drum, and a deep wash setting. My laundry comes out very clean, and I do not need to run it through an extra rinse cycle. The sensor determines what size load I put in, so I am not wasting water on small loads. Overall, I am very happy with my washer. I purchased it about six months ago.
Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.
Purchased a Maytag Dishwasher (Model MDB7749SBBO), total with tax $590.34 on 3/31/13. It wasnt a cheaper model, had stainless interior. Owning it after a 1-1/2 year, the Control Panel went bad. Maytag offered me for $267 for repairs and 1 yr warranty. Why thats about half the price I paid. My personal repairman told me the cost would be around $200 to replace the control panel. Why I could get a more inexpensive model for $300 and still get a year warranty. Very disappointed in Maytag quality of their product.
I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, theres no savings. Ive tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. Im disgusted.
Had the new set for over a month now and are very impressed. If you actually know how to do laundry, and dont load it up to the top with greasy, dirt filled work clothes, etc. (like some **) you will have no problem lol. We have Absolutely nothing bad to say about Maytag products, and the new set is amazing!!!!
I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!
Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.
After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.
This product has been a huge disappointment, from day one. It wrinkles and tears clothes beyond recognition. When I called Maytag to complain, they tried to up sell me a service contact. I explained that it works fine, as a shredder, but it is just a bad design and asked if Maytag had any recalls. He then told me if I purchase the service agreement and they cant fix it then they will refund the $$... ITS NOT BROKEN. It was crap when we got it home. Shame on me for not taking it right back to Best Buy. Someone needs to start a CLASS ACTION SUIT. I am sure they have duped many people into buying this shredding machine...
After reading all the reviews I realize this is a wide spread complaint. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. You press the keys and hope for the best. I am thinking of going to the media with my complaint. Maybe we will all get some sort of refund or upgrade.
I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.
Purchased washing machine, with insurance that was offered to me 9/17/10. May 2013, control panel went. June 2013, dial switch went. July 2014 washer motor drive & belt drive had to be replaced. August 2015 is broke again. Will never buy Maytag again.
I purchased this washer January 2020. Bravos XL model# MVWB830DW5 is the worst washing machine ever. Does not clean your clothes, leaves soap residue on your clothes. Clothes aren’t fully submerged in water for the wash or rinse cycles. Do not waste your money. You will be highly disappointed.
We purchased this washer 8 months ago, and still do not have a working unit. From the very beginning of installing the new washer we had repeated F4 and E1 error codes. A technician was sent out three separate times and they replaced the ACU each time only to have the same error codes recur. This unfortunately took 5 months as each time the ACU part was on backorder. After 3 failed attempts they agreed to replace the washer with a new one. We were dumbfounded when the new unit arrived and we had the same F4 and E1 error codes! They have again replaced the ACU and still we have the same error codes! They are sending yet another ACU but we have little confidence this will work and we are at a painful 8 months with no washer.
I purchase my Maytag Bravos washer from Sears in May 2011. In February of 2014, I started to get the UL message, meaning unbalanced load. I would re distribute the clothes and sometimes that did the trick and others not so much. Now every load comes up UL. I tried putting the machine on the drain and spin cycle to at least get the clothes a little bit drier but the UL message still appears and the clothes are still soaking wet. I lifted the washer up and there is an oil/grease type spin pattern under the washing machine. I called Maytag today (which is now Whirlpool I guess) as the washer has a 10 year warranty on the drum and motor. I was told a service call is $129. When I mentioned that I had Googled the product and saw many reviews with the same exact problem, she stated the Bravos has no common complaints. From what Ive read, it seems to me it would be more cost effective to go out and buy a new washing machine and it obviously wont be another Maytag or Whirlpool.
Maytag MHWE450 washer - Purchased this front load washer/Dryer and pedestals 12-1-2011. The bearings are so loud when it spins that you cant hear anything. You have to replace the whole tub to fix it with no directions anywhere on how to do it. I had a Maytag top load washer for 15 years before this. They worked perfectly when I sold them. I thought these would be a great purchase for a lot longer than 2 years.
Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.
Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!
This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
Love my washer. Very durable. No issues with it in the last 4 years and I probably use it at least 5 days a week. Has lots of options to wash different types of items and mine is big enough to wash a full size comforter.
Just when you think that youre able to do laundry. First, comes the musty smell. So, you clean cycle your HE machine using only the cleaning product directed by the manufacturer. Then, comes the pump being stuck on. Like it still have to drain yet your clothes are soaked but you heard full force of a good drain. Poof. Unplug and kick it. Look on YouTube and discover you should take it apart and clean out some obscure puddle holder & look! You discovered where the sock monster lives...its gross. Going to start my own business (125.00) to clean these things out. Hopefully not get some kind of fungus from the grossest mold ever. Its Maytag not a Home Depot issue.
The Bravo HE Washer was a cheap piece of garbage and I am very surprised Maytag put its name on it. It broke down exactly one year after the warranty went. It did not ever clean clothes properly and all stains remained even when you spot clean first and double rinse. Maytag basically ripped us all off and somebody should start a class action lawsuit for this thing they call a washing machine! What a joke! I wont repair it. It will just fall apart again. Im not stupid. I know this is how they pay their employees doing house calls! So now, I have to go to garage sales and look for one made in the 1970s because that is when machines were made in the USA and things were built to last, not this crud. Maytag should be ashamed. It is time for them to close its doors. Sorry but its true. They are just crooks now selling crud that falls apart! They owe me a full refund.
I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.I stated that I did not want to proceed because I would be purchasing a new washer with that quote. I stated to place all the original parts back onto the washer. He did so, but did not place them on correctly. The casing of the washer no longer is secured to the drum - bolts and plastic pieces are still on the side. He left my house with finger prints of grease on the walls. If this is the workmanship that Maytag recommends, then my business deserves to go elsewhere.A complaint was filed with the A&E Factory Service. However, no one has contacted me about the complaint as was requested. All I want is for my washer to be fixed or to have a tech who is knowledgeable to come out and fix it. I contacted Maytag to inform then of the situation and they stated that all their techs are certified. I do not believe that my washer of less than two years old could possibly have so many parts that are faulty. I hope that this may, in turn, help another consumer to avoid purchasing washers through Maytag and their parent company, Whirlpool.
We bought a Maytag Centennial Washer in 2011. 6 months ago the control board went bad. Maytag has an exorbitant replacement price! I went to Ebay and bought a NEW board for 1/7th of the price Maytag wanted. The old board was marked revision B. The new board is revision F! That indicates to me that the board was defective when it was new and they have made 5 attempts since then to fix it! No recalls however. Now the motor is shot. I found out the motor from Australia is also inferior! So this 5 year 3 month old POS Maytag is going to the dump! We will shop for something made outside the US. No not a Samsung. I think there should be a class action suit against Maytag.
Overall- I think washers aren’t made to last like they once were. Growing up- we had the same washing machine while living at home. It seems now- they only last 10 years if you are lucky. They should make more longer lasting machines.
Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.
My Maytag washer has been a problem since we bought it. Maytag washer has been repaired 3 times. Stopped working again. I am 78 years old, I have take myclothes to the laundry mat. First, waiting for the repair then waiting for the parts. If Maytag stands by their product they should replace it.
I purchased my first Maytag (Bravo Washer) appliance in 2013 and thought this washer would last me for a minimum of 10 years. It started making noises occasionally right away but I wasnt too concerned until it started sounding like someone was banging on it with a sledge hammer. I waited 8 days for a repairman who told me the bearings were going out and it would cost $400-500 to repair. This is the worst washing machine ever manufactured. My advice is to buy any other brand. Dont be fooled by the Maytag hype. Their quality is nonexistent. I am shopping for a new washer.
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
Maytag washer MVWC565FW - Clothes do not wash. They just get pushed around and the soap scum is left on the clothes even with the water at the highest level. I bought the washer override lid switch at a appliance parts store just to observe the washer cycles. The washer did not wash the clothes. I took the washer back. I like Maytag products but this washer has to be engineered.
Recently purchased a washer from Home Depot. Machine is now on its 3rd repair. The wiring harness is fired. Could have caused a fire. Now they still will not replace and part is on order which will take 4 weeks to be in stock. I called Maytag and expressed my concerns to which they could not help me as every washer is theirs can be repaired. I really don’t understand what happened to making things right. Very frustrated that they will not repair or reimburse for that matter. Please refund my mom and pick it up.
We bought a Bravos washer 13 months ago and its been problem after problem. We had 6 service calls and the problems continue. From bearings being replaced to sensors to error codes, and now the washer drips water. This is the worst washer I ever owned.
I owned a Maytag Bravos top loading washer for 8 years, and I loved it. It caught on fire while washing a load. Thank God I was home or it could have burned my house down. Just wanted to post this somewhere to issue a warning.
We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!
Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.
So the reviews for the Bravos MCT online were pretty decent. We purchased our set from Lowes. However, the clothes dont turn over. I watched as long as I could (getting frustrated the longer I watched) to see how the clothes were going to get turned over and washed. All they did was get rubbed on the bottom of the pile where those agitator fins are. But they never got a good flipping so that the top of the pile was washed. I only had 4 normal size towels in there. So it isnt like I had too many clothes.So I called Maytag to tell them what I was observing and the gentlemen explained that it was counter-intuitive technology and that it seems like they wont come clean but he promised me by the time the load was done they would be clean. Yet - they did not come clean! The dirt on the towel was still there on the top of the load with dog hair. NOT TO MENTION SUDS!! Im so disappointed because the burden is on me to either take this set back or deal with it. Buyer beware - if you look at this machine and ask yourself how in the world will the clothes get clean - you are asking a great question! They dont!!
My Maytag washer MVWB400VQ was purchased four years ago and was used by two people. It started making a sound like an airplane taking off and is very loud. We called a service technician who said the outer tub was gone. I called Maytag to see if there was a recall or warranty of some kind. At that point I was told they do have a warranty but could not sell it to me because I had already had someone diagnose the issue. I paid $800 for the machine and the difference between the repair and the warranty was $40, so I thought it would be smarter to have some type of coverage if anything else went wrong. Nope they will not give you the coverage. The moral of the story is they really do not want to provide customer service unless you are unaware of the actual repairs needed so they can get more $$ from you.
My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.
I purchased this washer in 2010. It has broken 4 times since purchase for the same reason. I was told by the appliance repairperson (which Maytag referred me to last time it broke on 03-11-11) that the manufacturer does not replace the machine until after it has broken down a 4th time. Now, the warranty has expired (in 09-11), and it has broken down again for the same problem - water wont fill. Sherry at call center informed me my machine does not qualify for replacement. Then, she would not give me a number or contact info for corporate office so I could forward my complaint. This machine is only slightly over a year old. I have had nothing but problems with it. I want a new machine, or at least unlimited repairs for the recurring problem. And I should not have to pay for a warranty that costs almost as much as the machine itself when Ive already paid for the machine, and at least an equal amount to the cost of the washer in repair bills just to keep this lemon on the road. I want a number and a name for someone that will listen. I may be part of the shrinking middle class, but I am a customer, and I should be treated right. Please help me.
Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.
Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine. Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.
Just bought a Maytag Bravos 4.3 cu ft washing machine from NFM. The first machine delivered was broken it didnt wash or spin the clothes. NFM sent out another one at 9:30pm. It doesnt spin the clothes out well & loads have to be small. Poorly made.
350.00 dollars for repair on a 3 1/2 year old washing machine. Machine wont finish spinning and lid lock keeps flashing on and off and sometimes stays off. Never finishes spinning. A lot of complaints on this! This should be recalled! Always was a Maytag customer but no more!
I dislike Sears and more so Maytag. I bought a Maytag Bravo XL MCT. It worked nice with very few hiccups until 1 1/2 years old. Then the washer went to the lock and done mode, thought it might be the lid switch down the washer up. Looks like I would need to change out the whole panel. Its not worth the trouble OR time to put one dollar to repair the piece of **.
Washer breaks after 2 years. I purchased a Maytag Bravos XL washer from Lowes just 2 years ago. One of the main driving factors for the purchase was the Maytag brand. The repair tech just told us the bearing was bad and we need to replace this and the drum. The service call was $100 and the repair will be over $500. I can purchase a new washer for this. I strongly recommend not buying any Maytag product. The brand used to stand for quality but not now. I dont think the Maytag repair is still the lonely tech they used to be.
I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.
Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told you have a great washer! Its the last of the two-belt Maytags! My reaction: so what?
We moved into a new house and the GE washer died after the first week, then the Whirlpool replacement died after two weeks. Decided to try the Maytag which the store gave us for $50 more than the Whirlpool. It runs like a champ. At least two loads of laundry a day every day and sometimes weekends. Clothes come out perfect, no damage and the machine is quiet.
Topload Maytag Bravos washer sounds like a jet on spin cycle. Called Maytag, no recalls or service issues. Just wanted to sell me a service contract for over 300.00 dollars that would fix it and be covered under warranty for a year on anything that went wrong. Could set me up with a service call, but it was six days from now - no thanks. The washer this replaced was a Sears which was 26 years old. It still worked and I sold it for 75.00 dollars. Guess I will stick with Sears!
Washer broke down after one year. The washer stop in the spin cycle. Called many times - got no satisfaction. Still using local laundry mat. Very disappointed. Always thought Maytag was top of the line. I guess I was wrong.
The Maytag washer is very quiet & economical by filling the amount of water needed per load so actually a money saver. Also got the huge drum to wash quilts & blankets. My old one lasted 10++ years. Hopefully get as many years out of the new one.
I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.
I bought a Maytag washer expecting To get the best and have already had Service on it three times and it still isn’t working. I have spent a fortune at the Laundromat when I have a 4 month old washing machine at home and not getting anywhere with getting anything back on this. I am very disappointed in this Washing Machine.
I purchased a Maytag top-load washer 16 months ago. I had a problem with it four months after purchase and they told me it was not leveled, which I did not believe. I set it up as the manual said to. The washer left clothes soaking wet about every 30 loads. I continued to use it and the washer finally quit working after 16 months. The repairman found the nut which holds the pulley on the shaft that turns the drum had been loose and had been this way for some time. $129.00 later, it was fixed. It works fine now. I wonder if this problem should have been caught on the first service call when it was still under warranty.


