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Maytag Washer Warranty
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer’s warranty — This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer’s warranty.
Extended warranty — Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty — This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It’s different than home insurance, as it doesn’t cover events that may damage an appliance. Instead, it’s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance — Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Washer Warranty
Maytag Washer pledge
Maytag Washer surety
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Maytag Washer guarantee
This washer ( MHW3505FW) leaks, is crazy loud, water wont drain, clothes smell bad after washing, defective drain pump, defective mother board. Only had 2 1/2 months and it broke. Maytag refused to refund me and Lowes refused as well. Thankfully I paid by credit card. Am disputing the charge. Terrible washer should be recalled. Many complaints on this washer. Very disappointed and upset.
Purchased a Maytag Bravos washing machine. DO NOT BUY THIS MACHINE. Disaster as the cycling is hit and miss. The clothes can take 4 hours or more to wash a load. And even then the clothes may still be soaking wet. Grandmas old wringer washer was better. DO NOT BUY MAYTAG. DO NOT BUY MAYTAG BRAVOS.
I have been using washing machines for 50 years. This is by far the worse piece of engineering I have ever used! On deep water wash, I would expect my clothes to be covered by water. I actually have to add by hand, four buckets of water and even then the clothes just float on top. The agitator NEVER pulls the clothes down to the bottom of the tub, they just move back and forth. The clothing that sits on top of the water, never gets totally submerged and is still on the top of the pile when the wash cycle is done. I will NEVER buy any MAYTAG product again. Lowes wont help me. I want to sell it, but in all good conscience, I cannot unload this on another person. I cant even feel good about donating it as it does not work...It is Junk!!!! Shame on Maytag for selling a scam. If there was any integrity in this company, someone would contact me and give me a better model.
Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the Cash for Clunkers rebate where we were asked to give up our reliable machines for so called energy efficient new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. Thats $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.
It’s a front loader, very quiet, and uses less water. The clothes come out clean and less wrinkled if you take advantage of the settings. l like the extra rinse and the drawer underneath. The capacity is able to accommodate enough clothes so I only need to do a load of darks and a load of whites each week.
The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.
I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.
Overall- I think washers aren’t made to last like they once were. Growing up- we had the same washing machine while living at home. It seems now- they only last 10 years if you are lucky. They should make more longer lasting machines.
According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isnt even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasnt a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isnt considered a safety issue? No more Maytags for me.
Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.
I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.
Bought Maytag Bravos from Home Depot in Dec 2010. Wife didnt like the way it cleaned clothes right from the start. It wouldnt get clothes as clean as her 20+ year old washer. 2 1/2 years later and her $900 washing machine needs $600 in repairs. My wife will finally be happy with the way her washing machine cleans again because we are purchasing a new one this week, and it wont be a Maytag.
Bought this (Maytag Washer MVWB955FC1) on 1/8/18, was delivered late in January as it was on back-order. On 4/30/18, during a cycle, the washer made a pop sound. There was glass everywhere. The glass had shattered and exploded onto the floor and washer. The glass is on the inside of the drum and all over the clothes. Contacted Maytag and they sent out a repairman the next day. Repair said there is a point of impact indicated I dropped something on it. NOTHING was dropped on it. There is a point of impact, from the inside. The glass is pushed up and out indicating pressure from INSIDE the washer.Repairman says its not covered under warranty and that I had to pay for his time as well. He also said there are no known issues with this lid and washer. The lid is out of stock and wont be available for a while. I called Maytag and they gave me the same response, never heard of this.. and lid is out of stock. I found SEVERAL reviews/complaints in which, for the exact same model, this has happened to other people. This glass lid is dangerous and poses a serious safety risk to households that contain it. If they replace the lid, there is no guarantee this will not happen again. A child could walk by the washer and at any moment the glass lid could explode, send tiny shards of glass everywhere. I want a refund for this dangerous washer.
Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.
I hate this machine: Maytag bravo xl washer. Clothes come out extremely wrinkled, drum so deep can barely reach bottom on my tip toes & Im 57 & clothes dont come out clean. I cant wait to replace it!!! Why are clothes so wrinkled, I want to hang dry things & everything has to be ironed.
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
Like many I have never wasted my time writing a review, this time I have had it. Purchased all new appliances from Maytag, biggest mistake I have made in the last 10 years. Front loading washer is the main culprit. Doesnt clean clothes, have had to replace the rubber boot on the inside twice now, machine is only 3 years old. Maytag basically treats you like youre stupid, resend instructions like that will fix their broken P.O.S machine. I will never buy another Maytag and will be sure to let everyone know what a piece of garbage, from machine to company! Sad that the overall reviews on my machine are 1.3/5 stars on Maytags own website. Oddly, I cannot write any review on their site, Maytag must have realized what a POS theyve been selling and now block reviews. Im thinking that we should get enough owners together and file a class action lawsuit, maybe that would change their tune??? Never BUY MAYTAG, PLEASE keep in mind THEY are UNDER AN UMBRELLA with WHIRLPOOL and MANY OTHER MAJOR PLAYERS... Do not let them scam you the way they did me! If you work hard for your money spend it on a more reputable brand that will not try to stick it to you because they build junk!
Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.
Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.
This is the WORSE POS I have ever owned/used/etc.... our clothes are dirty, w/ a scummy film, really bad in most cases. Some have weird stain appear that werent there. Electric & water bills up. Have to always use deep water wash, double rinse. My clothes are wet when I put them in due to sensor fill (extra weight), also a zillion mesh bags. Clothes are getting trashed, faded so bad & smell bad. Having to use a cleansing product monthly, in one aspect, should encourage the engineers that signed off on this POS to change careers. Maytag customer service says no complaints have been filed!!! Horse **!!! $ 800.00, trashed, unclean, wrinkled to the point of almost needing to iron all your clothes. I have been going to the laundromat. Engineers should have been FORCED to use this machine at least 2 months.... good reviews my **.
I purchased a Maytag Neptune Washer and Dryer at Home Depot for over $900. Within months, the board went out. The repairman said that they didnt even know how to fix it yet - no training. The board was out again. This time, it was not under warranty. The repair costs $779 including part and labor. There were numerous other little problems along the way that we did repair, but now, forget it.
I purchased the top load Maytag Commercial Residential washer with an agitator last month. I wanted a basic washer with Hot/Warm/Cold settings, Delicate/Normal/Heavy Duty cycles, Small/Medium/Large loads. I paid over $800 for this washer and I cannot wash my whites or rags in hot water! The hot water setting dispenses hot water, then cold water, back and forth. The end result is cool water. Ive called Maytag, Ive been told that there is nothing that can be done about it, thats how theyre made to be considered HE. I asked them why they even put a hot or warm water setting on the washer.You have no control over the water level, all cycles except for normal run in a deep water setting (full drum of water), I dont know why delicates are in a deep water setting. I only wash a couple pieces of delicates together. I end up using a lot more water and detergent with this washer. I hope we dont have to conserve water in the next few years! So though this washer uses less hot water energy, it wastes a lot of water, my water bill goes up and my detergent is used up much quicker! I cannot add time to my wash cycle, (the actual washing/agitation cycle is very short - 10 minutes) it has to drain all of the water and re-start the cycle with more water! $800 is a lot of money for a washer that doesnt wash like my old cheap washer. The local store cant do anything about it and Maytag brushed me off.
For years I wanted a top loading Maytag washer. Last year I bought one at the cost of £720 plus VAT. Started using it last July and in November this year it broke down. The company I bought it from said, Sorry, youre out of our warranty... Really! Here’s some people who might fix it. Eventually Hotpoint took it on and honored a two year warranty. Since November I’ve had an engineer out twice. Still isn’t working. Won’t replace it because it’s now discontinued, so more parts ordered. Engineer advised me to go buy another washer. Thanks Maytag for totally disappointing me in what I thought would be my perfect washer. I will continue to email etc and hope that someone will help me. No point in phoning because no one listens. MY OPINION - DONT BUY AMERICAN PRODUCTS IN THE UK AS NO ONE CAN REPAIR THEM PROMPTLY IF AT ALL.
I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.
My Maytag Bravo washing machine is very basic and convenient. It was the first appliance I bought when I purchased my new home in September of 2019. it is commercial grade so I’m able to wash everything from towels to comforters to heavy coats. I like the clean lines of it and the knobs are easy to use and are perfect for my needs. It has wrinkle control, deep water wash, a variety of temperatures including tap, cold, cool, warm and hot. There is a fabric softener feature and an extra rinse. The push button Start is perfect and easy to use.
High dollar front load washer, less than 2 years old, just a waste of time & energy to run it, clothes come cleaner, if you leave them out in the rain! DONT buy Maytag, I never will again!! The customer service SUCKS even more than the product, 3 hours of my life spent today e-mailing, calling, live help, NO response? They must have shut down customer support due to the overload of calls from UNHAPPY customers!! NEVER again!!
The washer gets mildew all the time no matter how much I use the tablets and yes keep door open. It still has so much. I scrub it and it keeps growing. Sometimes my clothes come out ripped also which is another frustration. Please help these two issues.
Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didnt. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, Im not sure why it wont drain but the tub is full of water. I called Maytag and they really didnt care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didnt know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. Im very dissatisfied with their Bravo washers. They lost a long time customer.
The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.
This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.
We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.
We bought a heavy duty washer 1 year ago and paid a decent amount of money for it. Had it delivered and installed mid February of 2020. Worked fine until Dec when the lid cracked (which is common said the Maytag repair man), but since it wouldnt lock, we couldnt use the washer. 1 week we were told and it would be in - a month later and over a hundred dollars spent at the laundromat, the part came in. Used the washer for 1 round of laundry - 3 days later all these error codes started and our washer wouldnt work again. 2 weeks this time for the parts and another $100 at the laundromat- a month today and Im told they are on backorder.Called the place we bought it and they said to call Maytag. Call Maytag and they said that they will try to expedite the parts and could offer me a whole $75 for the inconvenience. They will not replace the washer or give me a loaner until the parts are in. 2 months w/o a washer on a 1 person income for a family of 4 and they cant do a single thing to help. If a 10 month old washer needs 3 new parts one of them being a new control panel - within the first year - this is a lemon and should be replaced. I was told they are big on customer service, but obviously Im just a little fish in the ocean and they dont care about me.
This is the worse washer... As many other have complained I have the same problems. This washer it will not fill with water ever. It doesn’t rinse clothes or clean them as I’m use to the old washers doing. From day one I noticed the water does not fill in the tub and wondered how can the clothes be getting cleaned properly. Getting a F51 code and after going on YouTube and checking for problems it seems to say the same code after it works for a bit. This is the worse appliance I have ever purchased. I am so frustrated and will never purchase a Maytag anything again. Never did in the past up to this one and never will after this one.
The way the outlet line and pump are set up, the Maytag Bravos does not remove all water from the bottom leaving about 2-3 inches. Even following the monthly cleaning and care has not stopped the inside of the tub from producing MOLD. When I contact Maytag there was nothing they could do about this problem. At this point my washer is only a few years old. I attempted to clean it myself but the drum would not break free. My options are, deal with the smell of mold and mildew, Pay Maytag $250 to come out and clean it (this would need to be done every 1-2 years) or buy a new washer. NOTE: I paid about $550 for this one. I have run a few clean cycles with bleach, but I think at this point the mold has embedded itself into the plastic tub.
I purchased a MTW6600TB0 Washer and Dryer on 6/17/07. I have had issues with the washer from the beginning; smell in towels and mechanical problems as well. The machine does not fill properly and receive error codes that are electrical issues per A & E service. I get LF errors occasionally and randomly on different cycles. I finally called for service because I now am receiving F51 Error, which has to do with the basket per A & E service technician. I was told on Black Friday that my machine required both baskets and the rotary motor. My machine is just 4/5 years old. No unusual wear and tear. There are only three people in my family and we live in a fairly warm climate so no heavy winter clothing, etc. I was told that my stainless steel basket was rusting to my plastic basket. I am still trying to comprehend the fact that two materials that are not supposed to rust are rusting. After looking for a new washer over Thanksgiving weekend, I find out that Maytag warranties their stainless steel basket and rotary motors for 10 years. So do they warranty the things they say the warranty or not? Of course, it is a holiday weekend and I cannot get a hold of Maytag. I paid for a service call and the technician told me I would be responsible for the repairs at about $500 for parts plus labor. I looked up the parts he recommended replacing and it was over $800. I paid $1000 for this machine less than 5 years ago. Thats $200 a year for the privilege to use a Maytag. Additionally, my set is black. I can not find a black washer anywhere.
The washer does not get the laundry clean. It never has. I use only HE soap. I have changed soaps several times and still no change. I have been very disappointed with it. Maytag has been advertised as a good washer but the Bravos is not.
I spent over $600 dollars on a Maytag Bravo 300 series. The washer has cost me over $300 to fix the latch and 2 months later, it will not spin. I would recommend to anyone not to buy a Maytag product! Garbage! I had a standard Kenmore washer that lasted over 10 years without a problem, paid $300 and still sold it for $100. The funny part is that I sold it to my brother who still uses it regularly and has not had any problems. So what is money worth? Your call.
Purchased new about 3 years ago, doesnt clean, ties clothes in knots, leaves white spots from softener that doesnt get wet sometimes after cycle, some areas are still dry after untying. Now error code 51 keeps appearing, service man 4 times replaced rps sensor as directed, nothing changes. Need a chain to drag behind truck, no technical support from Maytag or whirlpool. Old ones of 20 years still worked good, gave to niece. Lucky her.
I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.
I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.
Bought a Maytag MVWX655DW top loader clothes washer from Best Buy on 7-7-2020 it was delivered as promised on Friday 7-10-2020. The people who delivered it were very professional and nice. They did a great job installing it. My wife went to use it for the first time Saturday morning 7-11-2020. Luckily this washer had a see through door. We could not believe our eyes, it never put enough water in the tub to cover the clothes. So as we watched the clothes on top never participated in the wash, they just moved around. When it went to spin cycle it was making a loud clicking sound as it was shaking. So we tried different settings, after 3 loads I called BB and said I want to return it. This machine has been mislabeled, its not a clothes washer, its a noise maker at best. DO NOT BUY THIS MACHINE. IT DOESNT WASH CLOTHES.
My husband purchased the Maytag Bravo December 2013. We immediately started noticing clothes been destroyed and stains still in clothes. We immediately contacted Whirlpool and shared our concerns and they sent out technician. He stated that the motherboard was gone. After repairing the motherboard, that do not stop our clothes from being destroyed and making them clean. I have wrote numerous letter to the CEO of whirlpool and sent pictures. When they decide to call you back months have passed and still they do not want to help you. Whirlpool have refused to take responsibility for a bad product they invented. They do not stand by their mission. Someone please help the consumer, because this big corporation refuse.
We trusted the Maytag name to give us a good product that would last. After six weeks the Maytag Bravo stopped working. Having to wait 7 days before a service repair person came to our home. The main motherboard needs replaced. So currently, we are still waiting for the part to arrive and have it installed. 2 weeks without a washer after spending 600.00 for a new washer. There is more problems also, this machine takes 1 hour to complete a single load of laundry. Plus it does not get the clothes clean and the rinse cycle does not get all the soap out of the clothes. Very unhappy with the Maytag Commercial Bravo. Will not buy another Maytag product. Save your money and get another brand. We plan to get this one fix and sell it.
MHW60X - I experienced a problem in May of 2015, and the repairman told me it was the master board, and he has seen this many times. He said that the MCU board goes out after 3.0 - 3.5 years!! This is exactly how old my machine was! The cost to repair this was almost what the machine cost, and this is unacceptable. I have had Maytag washers my entire adult life, and my prior one lasted approximately 20 years, but after this I am not sure I will consider another one in the future. To have a major part burn out soon after the warranty expires should not happen. I contacted customer service to find out the experience and reported problems on this model, but could not obtain any information, other than they have received calls about this model. I asked Maytag to reimburse me for the part - at a minimum, and they refused stating it was out of warranty and they could do nothing. Apparently they do not care about their reputation anymore, which is sad, since they used to be so well regarded!
Does not clean laundry, leaves dry untouched spots, all my clothes look unwashed & the rinse is terrible, leaves dirt on clothes due to little water in cycle. Im a senior on fixed income. I cant buy another machine.. I called Maytag within a couple of weeks of using washer. They told me We have No guarantee for Customer Satisfaction. This is a complete scam on their part. If I could of afforded a Lawyer I would of taken them to court. They knew what they were selling & somehow got away with it. Give the people what they pay for, not the Bravos piece of Junk. Can only wash on 1 cycle to get wet wash. But paid for other useless cycles. Who made this machine & who allowed it to pass to the unfortunate Consumers. If anyone can help getting Payback from Maytag, Please let us know... Better business Bureau should get after them.
We bought a Maytag washer in 1987. It worked beautifully for years. The Maytag Centennial Washer we have now is sub-standard. It takes a full hour or more to wash one load. No quick wash feature. Today I filled the washer with soap, clothes, and pushed the button to fill it. It filled and inexplicably drained, wasting my time, water, and laundry soap. I regret buying this washer.
I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.
Gave up a very good old washing machine to update to a newer one and so we got the Maytag bravos 300. I thought Maytag was a very dependable name and product. The warranty went out. 2 weeks later, the water pump went out. I had to pay to have it replaced. Then after that it started making noise that got louder and louder and now it sounds like a thrashing machine. And now it has started leaking water out of the bottom. So its going in the scrap pile. What a loss of money - the worst investment I have made. For what I paid for this machine, it should have lasted for many years to come. The washer I had before this Maytag I had for 16 years - no problems at and it still worked great when I gave it away. Maytag use to be a brand you could count on. Great craftsmanship has been taken away and monetary gain has taken over. I hope no one else has to go through this nightmare that I have. Maytag they should have to give peoples money back that we all worked hard for. Going with a LG now, hope its a good machine.
We got Maytag 2000 series front load washer just over a year ago. The bearings in the drum are already worn out. I will never buy a Maytag again.
Can not wash 4 pairs of pants or 2 sheets because they get out of balance when the spin cycle begins. I had to take the clothes out and move them around to keep the balance. Very unhappy. Would not recommend this washer.
At first the Maytag Bravos XL top load washing machine met all me expectations. After 3 yrs. the top where you load bleach and fabric softener began to rust. This is not covered under warranty. My last washer was a Whirlpool and had it 15 year and never had that issue. So it cant be from the water, just poor workmanship. Very disappointed. Now my lid came loose and is ready to fall off. Would not recommend.
Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!
I purchased this machine (Maytag Bravos XL MVWX700XL2 ) about 18 months ago. I was so excited with the looks and the reviews I found on the machine at that time. For the first 14 months I was happy. All of a sudden, it has become the washer from Hades! It twists and almost ruins my clothing. Not to mention, I think it is permanent wrinkles that it puts into things. I washed our comforter on Bulky. The part that must have been at the bottom is completely wrinkled and it also wrecked all of the fill. This was a comforter that it is supposed to be fine to put in the washer. I am attaching pictures in which you can almost plainly see where the comforter was at the bottom. I had a serviceman out a few weeks ago. He said Maytag knows that there is a problem, however, there is no service bulletin that is out yet on it. In addition, he ran all of the codes and told me there is nothing wrong with my machine. That must be why I have to iron almost every piece of clothing in this house. Maytag will hopefully give me decent customer service on this, or I will come unglued. For the price of this washing machine, I expected much more.
After 18 months of use Our Maytag Dishwasher (MDB7749) has the same control panel problem as a lot of other user complaints. I wish I too had read the consumer reviews before my purchase. We will never buy another Whirlpool product!!
This is the worse washing machine ever. Wish Id never have bought it. Clothes come out unclean, washer cleaner cycle doesnt work, water level is almost none, etc etc. I could go on and on, you get the picture. Coming here and seeing 100s of negative reviews and complaints many of which I suffer from as well, just clarifies how bad this machine really is. There has got to be a way to bring a class action lawsuit or arbitrary suit against them. Im pretty confident that there are probably 100s more who are dealing with this shoddy washing machine as we all are.
I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.
My Maytag Series 300 Dishwasher would not start. I read the reviews and took the door off (easy if you have the right tool), removed the control panel box (one screw), and cleaned the ribbon with electronic cleaner as per someones suggestion. It started right up. This is a bad design. Would I buy another Maytag? - No way! We will see how long this lasts. There is no seal on the door to keep out humidity. Do we really need a new control panel? When this is done...I am done with Maytag!
I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.
Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.
Bravos XL - This machine purchased in 2014 at Home Depot service plan, needed major repairs just over a year old. Tech working on this machine replaced the whole tub assy after Maytag want to just do the cheap repair and just do a bearing kit. Reading online all the hundreds and hundreds of the same complains Maytag has done nothing in good faith to replace these junk washers!! My washer is now leaking under the washer less than a year after the last repair!! My good friend purchased the same machine and has had the same issues and his has been down for weeks because the poor service person from Maytag service broke some of the new parts! Now the washer is leaking again. WHAT can be done. This not right!!! Public needs to be warned about these flawed machines and Home Depot is still promoting these Junk machines!!!
Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on Bulk to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.
I bought the Maytag Bravos because I was told it was top of the line and expected that Maytags reputation for quality would provide me with many years of dependable service without problem. Boy, was I taken for a ride! Unless you have a lot of money to spend, DO NOT buy a Maytag Bravos washing machine. After only 3.5 years of normal use (3-4 standard loads per week) and doing everything as suggested by the owners manual, my machine has developed a bad drum bearing. The cost to repair this bearing is $400 for parts and $200 for labor. In other words, I am forced to buy a new machine after ONLY 3.5 years of use. When I called Maytag customer service department to question them about my problem, their response was there are no recalls on your machine, so we cannot do anything for you. When I further questioned them about the lack of quality/dependability my machine provided, they again said, Sorry, the machine is out of the warranty period. Thank you for buying Maytag. If you buy one of these washing machines, you better have the extra money to buy an extended warranty.
Dont buy this machine. Although it is an HE machine and supposed to save on water, it does not give enough water to at least cover the clothes. I had repair come in and they changed the computer but no improvement. The cycles determine the water amounts not the type of clothes you are washing. So if I only a few things I use cold water wash, if I have a half load I use deep water wash and have to add water to it. Its ridiculous. Do yourself a favor and get an LG. I wish I had.
I would like others to know that Maytag does not stand behind this product at all. I am not sure about other products, but after talking to Maytags customer service team I would guess you would get the same runaround with other products. We have had our washers for about eight years now and have had many things go wrong with it. The one that gets me the most is the one that my appliance repair service does not cover and that is the main bearing. I have done some research to why this is and most of them do not cover this, because they should last for the life of the washer. Most washers last for more than ten years. However this washer has only lasted a few years on each bearing. I have now put in my third bearing into this washer. The last bearing only lasted two years. If I had to pay for labor on replacing this part I would have not replaced it. I had been given a quote for replacing it and it was over $350. Some places wanted more than $400 to do it. To me the washer is not worth this. Yes we paid like $900 for the washer, but it is not worth putting that much money into this washer. If you cannot replace this part on your own then just walk away from it. Buy a Speed Queen. I know Maytag has sent parts to other people free of charge, but I have not been so lucky. When you send others part to fix the same problem, to me that is admitting that there is a flaw in this washer. With that said my wife and I already filed a BBB complaint against Maytag and will be sending a letter to the Minnesota Attorney General. I have proof they have sent replacement parts to others and dont see why they cannot do the same for me. Maytag is own by Whirlpool, you think it would be cheaper and easier to make customers happy than just brushing them off. I would say that customer service in many of these large companies and even small companies is gone. I remember when you would call a company and make a complaint and they would go out of their way to try to make you happy. Now they come up with reasons why it is all the customers fault that their products are bad. Maytag is just another example of a greedy business that does not care about their customers. So please do your research before you buy this product and good luck to those who have that are stuck with the junk that Maytag sells customers.
The best we can tell, we got our Maytag in 1991. This was because the repairman told us that was the last year they made parts for it. It ran wonderfully until 2018. The water valve broke, but a repairman easily fixed it. In 2019, it stopped running. The repairman fixed it, temporarily, he said. He refused to charge us for his work because he said we might get a few more loads done before it completely pooped out. Were still using it. I love this machine. It has gone WAY past the expected life span of a washing machine. Weve had it for 29 years!
My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!
I have a new HE (high efficiency) washer. It takes getting used to as its a definite change from the old agitating system but I think I like it. It doesnt make much in the way of suds but everything still comes out really clean. The wash cycle is much longer than my old washer but it uses a lot less water.
Just replaced a washer that lasted over 7 years thru 3 renters with the Bravos top loading washer. There is nothing efficient about a cycle to take 73 mins to wash 20 articles of clothing (t-shirts, socks and underwear). The machine dont wash the top of the load. Also the deep clean feature isnt deep cleaning. I recorded a video of 20 mins of the machine not washing properly before going into rinse cycle. If this item dont produce refunds of the amount of water wasted RE-WASHING and electricity because it doesnt clean on first wash, then its time for Maytag to pay my utilities. For the money spent on the machine, going to the laundromat every other week with 1 roll of quarters each trip comes to be I can wash for 4 years and will outlast the longevity of the machine before it breaks! Also bulky mode is how you get more water in the machine but will take 63 mins to wash.
I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes dont seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.
It does not completely drain all water out of until. So unless your running the washer every day, you will end up with the most horrible smell coming from standing water. It is very irritating and so fowl smelling.
My Maytag 2000 has ripped our clothes. This is my 1st front loading set. I looked on the internet and it seems that this is a known problem. Very upset that a brand that I had for 30 years and recommended to others as well has turned into a terrible company. Im a single mom and Im not in a position to replace a washer every year. I trusted Maytag! A recall and either replacement of the parts, or delivery of new part to fix the problem should have been put in place. I wrote to Maytag to see if they will do something to fix this problem.I have the set, washer shakes a lot, but works well. Washer also always has a lot of water left on the door seals folds, terrible design... I will post on other sites to warn other customers. This is not OK, my clothes are destroyed. See pictures. Clothes got trapped in a gap that exists in the perimeter of the opening, where it meets the door. Why is there a gap at all???
I bought this large capacity top loading wash machine about 22 years ago and it has yet to fail me. It had never needed any repairs and cleans my clothes wonderfully. The brands reputation is well earned. Great washer!
Maytag Bravo Washer - I recently purchase a fairly expensive washer built by Maytag. In my opinion it is the worst washing machine I have ever owned. Again in my opinion their advertising about being such a reliable company should be considered false advertising, and near criminal. If you had a lower rating I would use it. Absolutely you should never use the word Bravo in a description of this washer. I will never purchase a Maytag appliance again. Check the internet for reviews before you purchase. I had just came out of surgery and in a wheelchair and trying to move back home and didnt do my homework.
We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.
I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.
I got a washer from a Menards Store in Fond du Lac, WI. I was given a line of crap at how great it was, and because Ive used Maytag for years I bought it. Id rather have my 20 plus old one back. At least it didnt take over an hour for a load, and the rinse cycle really worked. WE HATE YOUR NEW WASHER. As soon as we can afford a different washer well be looking for a different brand.
We purchased a Maytag Centennial washing machine from a local business here in Knoxville in 2013. My previous Maytag lasted seven+ years and I was very happy with it. It began to leak water and after two times of having water on the floor, we decided it had worn out and purchased another washer. We immediately wanted another Maytag since our previous one has lasted for quite a while. We bought the new Maytag Centennial washing machine in the Spring of 2011. This is May of 2013 and we have had to purchase another washing machine since the electrical board in ours went out. The replacement part is listed at $300+ and that is without labor to install. Needless to say, I am very unhappy that I have had to purchase another washer so soon... and did not buy a Maytag this time.
We bought a Maytag Bravos XL MCT Washer from Lowes in Oct of 2016. We had cycle issues with it in Sept of 2018 and called the Appliance Repair Service. IT was determined that the Electronic Control board and UIC was bad and needed to be replaced. Estimated cost - +$700.00. We bought Maytag because we thought it was dependable. Not so. Less than two years of use and repairs are more than we paid for machine ($639.00). Receipt would not upload.
I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.
I suppose I am the lucky one in that the Maytag Bravos was given to me free. I took out a perfectly good Maytag standard agitator washing machine and replaced it with this several years old unit. What a mistake! I read the other reviews and see that I share the same problems. I always get a the oL fault as soon as it goes to do the final spin. So I have to reset and try again. Also I have seen the same kind of dirt on the clothing as others report. I dont know that I will waste my time contacting anyone about the fault code. I may just put the old one back in and scrap this thing!
After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.
I bought Maytag washer 15 months ago and the washer is now leaking from the bottom. My floor was damaged from the leakages. I have not use the washer much in the past 14 month because its just me in the household. I will never buy a Maytag product.
July 2011, I bought a top loader Maytag washer from Best Buy. In October, after I had the washer just a little over 3 months, it quit working. Dead. I called Best Buy that said they only stand behind a product for 3 months and since mine was about 3 months and 2 weeks old, I had to contact Maytag to fix it. When I contacted Maytag, it took them 3 long, angry, upsetting phone calls before they finally made an appointment for someone to come look at it the next week. I was without a washer for 9 days and when the man came, he said it was too new for parts. He would order a new latch (apparently, he thought it was not latched and so would not run), but it would take a while to get it in. Hed call me. 3 weeks later it and he showed up. He said apparently, the latches were bad because the new one didnt work either. He would order one more and if it didnt work, he would have to order a new back panel and it could take a few months, instead of weeks, for it to come in. The second new latch finally came in and the washer still did not work! However, he reprogrammed its computer to accept the new part and it finally worked. By now, it was the end of January 2012! My new washer I had paid for in 3 payments had been broken down longer than it had run! Best Buy said basically, you buy it, its your problem. Maytag said basically the same thing. They were hateful and it took over 10 phone calls to get anything done! I was not reimbursed for any laundromat usage, gas or phone minutes, of course! I was treated like I was expecting something that I had no right to have, a working product. Once I bought the product, it was my problem and not theirs. The end. I will never buy another Maytag product!
We purchased the washing machine (MVWB400VQO) on July 9, 2009. Now we must buy a new washing machine as this one is apparently beyond repair, or else the repair costs will far exceed what it would cost to purchase a new machine. We are completely disgusted with its failure, as we paid $822.36, with the delivery fee and the tax. We expected that this machine would last for years, but here we are, 42 months later, having to again invest in a washer. Now that we have a computer and are able to browse your performance reports, we wish we had been able to read them before, in which case we never ever would have bought it at all.Yesterday it spewed water all over our basement, flooding things that should not get wet, providing an atmosphere for encouragement of mold and rust. The motor is gone as the housing is cracked, which was caused by debris getting into it, something that we could not have known or prevented. This is very poor design by your company, in our opinion. We called some repairmen, all useless as apparently the whole machine would have had to be completely dismantled at a rate of $84.00 per hour, and he could not tell us how many hours that would take, to say nothing of finding a new motor for the thing.We will never again buy a Maytag product as they are expensive with a too-short shelf life and there’s nobody who cares when you need help for something that should not have happened at all. I understand Maytag is really not the good old dependable Maytag we used to know and love at all, but rather is now owned by the Whirlpool Corporation, whose products we will never purchase either.I know why that lovable old Maytag repairman we used to see on TV is retired. Its because he could no longer stand the quality (or lack thereof) of the appliances that you are now producing. He is probably home, hiding his head somewhere and hoping nobody will recognize him. And what, kind sirs, do you have to say about this? Thank you in advance for your prompt reply.
We bought a Maytag 2000 Series machine about 2 years ago. At first the machine worked great, as a new machine should. Then, after about 7 months water started pouring out of the top dispenser for detergent. I read the manual and looked online at the Maytag website for common problems. It said that sometimes small clothing gets sucked through the hose and needs to be unclogged. I followed the instructions to fix the problem. It worked fine for about 2 weeks later during the middle of a load the machine would stop and give me error codes. I looked these codes up and now I have another clog on the drain tube that needs to be fixed. Lo and behold these 2 problems have been continuing ever since. I cannot do a load of laundry without getting a code and having to take the machine apart. I called Maytag to explain my situation and the customer service representative said that because I fixed the problem myself at this point there is nothing that can be done. They do not guarantee that their equipment will work nor will they help solve the problem. I cannot believe that we spent so much money on something that I cant use. Not to mention the fact that when I do complete a load some of the clothes are ruined by the machine ripping holes in them. I would not recommend buying a Maytag because they dont care about customer satisfaction or the quality of machines they sell.
My Maytag Bravos washer is 6 years old. I had to have the motor replaced about 2 years ago. Now, it gets stuck on uL on every spin cycle. I had a technician come, and was told its just cheaper to replace the machine at this point. What happened to the Maytag man of old, the one who never has any work to do because the machines are built so well?!
This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.
I have never given anything a negative review before, but this, by far, the absolute worst appliance I’ve ever had in my entire life. I bought it because I had an old leaky washer, but I’d take it back in a heartbeat because it could ACTUALLY wash my clothes. We spent a lot of money on this washer because we wanted something really nice that would actually work, but this washer is no better than me throwing my clothes in the sink and turning the water on. I’ve tried every kind of detergent and pretreatment that I could possibly try, and nothing helped because the actual machine don’t do nothing. Shirts come out still coated in mud, and half the load is dry??? Please, save your money, get your washer somewhere else. And I hate to even give this thing 1 star because it ain’t even worth that.
I purchased my Maytag HE washer from Home Depot. I immediately started getting spots on my clothes that looked like bleach had taken the color out. After trying 3 times to get a tech to my house, he came in and looked at it a few minutes. He said nothing was wrong and to run a cup of water through it. I called back the next day (5/17/11) and told them Im still having problem. They told me to call the appliance team and have a different tech come out. I called and left a message. No one called me back. I called the next day and asked for a supervisor (Kitty), who gave me specific numbers to call. I called an appliance repair, who was leaving on vacation and gave me yet another person to call. Finally, I got Scott out to look at the washer on 5/27/11. He said the only thing he sees wrong is it got very sudsy, so use less soap. I started using the smallest amount of soap and diluting it with water, running the washer on the bulky cycle and running water through the machine if I ever used bleach. Did it solve the problem? No. Finally in December 2011, the machine ruined a very expensive shirt. I called Maytag and was informed that if a tech comes out, I would have to prove the machine has failed or they would charge me. I have contacted Maytag and informed them of everything, including all of the damaged clothes. I was told they could not compensate for consumer error. I informed them the only error I made was buying a Maytag product, and I will never make that expensive error again.
Im not sure that the guys who designed this unit ever actually tested it. During the wash cycle, if you have something like a fitted sheet it will actually stuff all of the surrounding wash items into the sheet until it forms one huge, round ball. Then it gets really interesting because the vicious spin cycle sends the machine marching around the laundry room and this happens even if the wash has not balled up. I now try to evenly distribute the wash within the tub prior to starting the wash cycle but it doesnt work. So now I grab a cup of coffee and newspaper and sit with my washer throughout the entire spin cycle to make sure that the hoses dont tear out of the wall.
Maytag Front load washer mah8700aww - This washer has been the biggest boat anchor of a machine. Nothing but trouble and bad parts. New motor after 18 months, water level sensor at 2 years, main control board twice now at 2 years and 4 years, and now it is showing signs of needing yet another main board. E3 trouble code plagues our home and basement. This machine has been leveled and re-leveled numerous times and still shakes like crazy... I mix my paint cans by setting them on the top... the best use for this machine. Yes it sits on a concrete floor. So not satisfied and will not ever buy another Maytag anything. There should be a negative star rating. It does not deserve even 1 star after being taken advantage of like we and thousands of others have been.
This review is pretty simple, if you have kids, do not buy this washer! I just went to the local wholesale guy after almost 8 months of using this POS, and spent $200 on a older agitator machine, after the first load my 7 year old close came clean of dirt! There is literally no water and the motion of the drum, it is almost impossible for this machine to clean clothes. I really am surprised that no one has started a class action. And to anyone saying the are hog farmers and work outside and get dirty? I would love to see it first hand. I am going to post on YouTube and show what this machine really does. Think about this before you buy, We all get hooked on how big it is, thinking you can do 4 loads at once, but trust me the low water thing is real! How do you clean clothes with no water! You will regret this purchase. And I am a Maytager for life! So disappointing.
Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.
Maytag is a reputable company and my centennial washer has been going strong for over 6 years. My only complaint is that if it gets slightly scratched by objects placed on top temporarily, it starts to rust there.
Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!
I bought the top of the line Maytag washer. I was told they have improved their washer so that it no longer requires an agitator. I was also told the new machine saves you money by using less water. It has a sensor so that it only puts the water needed to clean your clothes. Instead of filling up with water and having the agitator to stir the clothes around, this new and improved machine puts a small amount of water in the machine and vibrates. The end result? All of the dirt and debris gathers in small pockets and sticks to your clothes. In order to save water the sensor only allows a small amount of water to enter the machine to rinse your clothes. When you consider how many times you have to go back and rinse your clothes before you get the caked on dirt off of your clothes, its costing you more money, more time and more aggravation. Oh yea, the maintenance man was out three times before the machine was a year old. The last visit was to replace that fine Maytag motor that was less than a year old. I have pictures that show my clothes with caked on dirt and debris on them after they have completed their wash cycle. It is HORRIBLE!!!
Bravos WL purchased in May 2015. Terrible product. Last week stained 2 shirts beyond repair. Maytag service repairmen stated these machines were poor quality and the only settings that somewhat work are Deep Wash and Bedding. They recommended I buy something other than Maytag. I am not making this up - it was unbelievable. I got Maytag on the phone while the service techs were here so they could hear the comments. The supervisor, Kimberly, said I could not get resolution unless the technician declared it a functional failure. I asked for the definition, as I would assume the basic function of a washing machine is to clean clothes. Still working the steps to resolution, but I believe there is evidence for a class action lawsuit.
My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.


