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Maytag Dryer Troubleshooting
If you're looking for help fixing your Maytag Dryer, look no further! Our comprehensive Maytag Dryer Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
Power Problems
If your Maytag dryer doesn't turn on at all, it could be a matter of power. Before blaming the machine, check your household fuse box for a blown fuse or tripped circuit breaker. Maytag's electric dryers require two fuses or circuit breakers -- one for mechanical operation and one for heat - so you may need to reset the breaker or replace both fuses. Ensure that your dryer is plugged in to an outlet capable of providing adequate power; Maytag's units typically require 240 volts of power.
The Simple Stuff
Most Maytag dryers have a safety feature that prevents them from starting if the door is not completely closed, so make sure the door is shut securely before you panic. Likewise, Maytag's dryers typically require you to firmly press and hold the knob labeled “Push to Start”; a quick press may not do the trick. If you're aiming to dry, don't select the “Air Fluff” option included on many Maytag dryers, as this setting simply tumbles clothes rather than drying them. If you have a gas dryer that isn't heating your clothes, make sure the gas supply line valve is in the open position.
Damp Loads
Sometimes, your dryer cylinder turns and produces heat, but the clothes still feel damp after a complete cycle. To address this problem, always clean your Maytag dryer's lint screen thoroughly before use. In some cases, a load may simply be too big to dry properly; separate the load into portions for faster, more effective drying. Exhaust issues sometimes prevent proper drying. In this case, remove any lint or debris from the exterior vent and ensure that the vent run is free of kinks. Cold weather can also affect drying results in unheated rooms; Maytag notes that proper dryer operation requires temperatures of above 45 degrees Fahrenheit.
More Troubleshooting Tips
If your Maytag dryer works, but it vibrates or produces lots of noise, make sure it's on a completely level surface and has its four included legs installed - this also ensures proper operation of your dryer's sensor. Likewise, tightly bunched wet clothes lead to noise, so keep your loads loosely packed. In some cases, a faulty exhaust vent makes for inadequate drying power. During installation, use a metal exhaust vent with 4-inch vent material for optimal operation. On many Maytag models, error codes staring with “F” indicate that the machine needs service. If you encounter this or any other problem that exceeds the scope of simple troubleshooting, schedule a service appointment through Maytag's official website.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
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Maytag Dryer Troubleshooting
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Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.
We bought our Maytag washer and dryer a bit over 5 years ago. Now the UL warning comes on. Found out it will be over $400 to fix it. It only cost $500 new. Repairman says it is very common and not to pay him to fix it. Our GE went 20 years. Lesson learned, wife is out looking at new GE.
I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and Im ready to toss them after 3 years. Dont buy Maytag!!!
I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.
We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of So sorry **, we can fix your washer for $319.00. We could buy a new washer for not much more than that!!!!!
Actually, I have had my Maytag washer and dryer for 20 years so they are not new but I am thankful for this set because of the workload it does for me. I sometimes wash heavy loads (blankets, bedspreads, small area rugs), and this pair performs superbly. My son wanted to buy me a new set for Christmas last year but I definitely said no. I truly am happy that I bought Maytag and I truly believe that the Maytag repairman is a bit lonely.
Updated on 01/21/2019: I have contacted Maytag numerous times with no results. I purchased a washer and dryer on 2/7/2018 and the dryer takes hours to dry my clothes. I contacted them 2 months after my purchase and then waited and contacted again and again. I have contacted them numerous time with nobody contacting me back. I want a complete full refund in the amount of $1031.06! I want to purchase another washer and dryer from someone else and purchase both so they match.Original Review: Maytag MCT Dryer - The washer I purchase is great but the dryer doesnt dry worth anything. Dont buy it. Takes me hours to dry one load and the only reason I purchased this was because my old dryer was drying less but actually was better than this one. The time sensored dryer isnt worth 5 cents. So disappointed! I have had it 2 months, paid cash at Lowes and so unhappy!
My husband and I bought a set of Maytag appliance 12/2011 the washer squeaks real bad on spin cycle and now today the dryer started making real real bad squeak sounds to the point I can not use it!!! My appliances are only 4 years old!!! And we wash clothes once a week for just my husband and I. I would not recommend buying any Maytag appliances!!! They are supposed to be the best but are not worth **!!! And I called Maytag, they are not willing to help. Bad service!!!
We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.
Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.
I purchased a Maytag Bravo washing machine item # 26 23872 for $617.69 on 11-23-11 and it was delivered and set up on 12-02-11. My problem is if you have dirty sweaty clothes, you cannot get them clean with such little water. I used the HE detergent as directed. I talked to a woman at the local Sears Appliance store this morning, 7-11-12, about it. She said I need to use Affresh. So I did clean my washer but with a similar brand and my clothes are still stinky. I have even washed an empty load or two with bleach and hot water. I make sure I wash with hot water and completely dry my clothes.When you take a bath and dry yourself off with a towel, it smells like a musty basement. I am allergic to mold. I cant even take a wash cloth, get it wet and wash my face without wanting to throw up from the smell. I have had guest comment on the towels as well. Its embarrassing. The problem is you cannot clean something with an inch of water in the machine. I am 58 years old and now have to do the wash. I went to the store and asked if we could return it for an exchange or anything like a discount on a new one and she would not budge. She said it had to be within 90 days but 90 days was in the middle of winter and I was not having dirty sweaty clothes from doing outdoor yard work.Now that summer is here, 7 months later, my clothes have been smelly for a few months. I cant take it anymore. I showed the woman that I had been to Lowes and had an estimate of 10% off with free delivery, set up and haul away. She said she could do 15% but when you add on the delivery fee, it was higher than Lowes. I purchased my whole upgraded kitchen stainless steel appliances for about $7,000 and this set of washer/dryer but Sears could not help me out? What a disappointment that a loyal customer such as me could not at least get free delivery on a new washer. I went right back to Lowes and ordered the same machine I wanted Sears to sell me matching Lowes price.So now, I am stuck with a 7- to 8-month-old machine still in the one year warranty that is like new but is a worthless piece of junk as my clothes all stink. Run, dont walk if someone tries to sell you a low water HE machine. I tried sending this letter to searsinfo.com corporate office and it is rejected even though the website gives you that address.
We purchased this dryer a Maytag Model MEDC200XW3 about 10 months ago. The dryer slowly over time began to take longer to dry our clothes. After watching it work and seeing that the airflow in the tube was not flowing well, I noticed the lint trap was not functioning well enough and over 50% of the lint was escaping the lint trap and plugging up the exhaust vent. I asked Maytag for a service to repair my dryer and explained my findings. The service person on the phone wanted to send me a lint brush. I told her to send a repairman. The repairman said that all lint traps let lint by and said it was my problem. Well today theyre closed and I cant even leave a message. Now I know why the Maytag repairman is the loneliest man in town...
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.
I purchased a 2006 model Maytag Top load Washer and Dryer used 9 years ago January 2010 to replace a 2009 Samsung front load washer/dryer. I had to replace the agitator on Maytag washing machine before I could use it. Fast forward November 2018 the washing machine stopped agitating the clothes, but would spin the water out. I replaced 2 belts and thoroughly cleaned underneath and inside washer to remove soap residue. Maytag washing machine has been used twice a week since 2010-2019 and still going strong. Maytag dryer has never had any issues. I also own a set of 25+ year old Maytag Washer/Dryer both still working.
I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.
Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washers cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (Im not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.
I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.
I purchased a Maytag front loading Epic z washer and I paid a great deal of money for it and now I have a broken part on it. We contacted the Maytag manufacturer and they have informed me that the part would not be available for up to two months maybe 6 months. I cannot afford to buy another washer, so now I have a broken washer and need to purchase another washer until the parts come in. I would not recommend this washer or dryer to anyone ever.
I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.
I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.
Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.
I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I havent had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesnt seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.
We have had this washer/dryer stack up for about 2 years now. Not long after it was purchased from Best Buy, it started smelling like mold, even though we were doing everything possible to keep it ventilated. Best Buy employee said that service was not covered by the warranty that we purchased, so they suggested we YOUTUBE some ideas on how to get rid of the smell. They said it was a common complaint for front load washers. We have tried Affresh, hot water and bleach, hot water with vinegar and lavender, etc. Nothing is working. There is mold on the plastic inside the washer door and the stench is horrible now. You can smell it when you walk into our home. I believe that stench is the reason we are all having respiratory problems, allergies, etc. I just dont know what to do anymore. Really frustrating!! These appliances cost a lot of money.
I bought a every expensive Maytag Neptune (washer and dryer one unit) and it is now sitting in the carport. The washer broke and I had to have service people come to my house continuously. Over a period of 6 months I had to pay for 3 motor control boards plus service calls. Thats when I had I moved to the carport. In 2012 I bought a Whirlpool Duet washer and dryer so I would be able to stack them. I had to put them at Sears because I had to use layaway. I paid for them over 12 weeks and had to use a laundromat during that time. Last week I got a F01 E02 error code which means replace motor control board. These boards cost over $300 each not counting the cost to install it.I did talk to Sears since the washer was only bought 4 years ago. They were nice to me but could do anything for me. Truly sad when a washer only lasts 4 years for the amount of money I had to pay to purchase it. I dont know what I going to do now since I am now retired but I WILL NEVER BUY A WHIRLPOOL OR MAYTAG AGAIN.
We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.
I am not dissatisfied with hhgregg, but with Maytag products. I purchased the Maytag Centennial Top Load Washer and Maytag Centennial Dryer to match. I was a bit leery of the new energy star models that use he only type detergent, but decided that was the newest and greatest thing out, so how could it be wrong? For the past two months, I have been sooooo very disappointed in Maytag. Neither of these brand new machines are worthy of being considered brand new. The washer takes extremely too long to wash a normal load, too noisy, and has ruined several items of clothing, due to malfunctioning distribution of bleach, fabric softener released after clothes are through washing. There has also been several times that the load wash is complete and the clothes are not even wet (like they were never involved in a wash cycle). As for the dryer, you have to run it through two 40 minutes cycles to get the load of clothes completely dry, so much for energy-saving. This is my first complaint to anyone, but after reading several reviews on Maytags website, I am reassured I am not alone. There are hundreds of other dissatisfied consumers of this Maytag product. I will be writing a letter to Maytag, requesting a refund.
Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.
I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.
I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.
I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.
All I can say is, Wow. My Maytag washer and dryer have never needed anything in 21 years of service. Purchased in 1997 at Lowes in Chambersburg, PA. Both work and look like new! Both are top of the line units. Would buy again!
I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!
Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!
My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!
My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I dont like it very much because it still doesnt do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I havent had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDNT TURN TO THEM.
The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!
Maytag model mfd2561hes French door stainless steel purchased in June 2005 has been the worst appliance purchase ever. After 1 year warranty expired, icemaker and water dispenser stopped working. Was told by repairman to thaw the tube for water dispensing with a hair dryer. Are you kidding me? Why should I have to pull a huge refrigerator out from wall and put the hair dryer to it to thaw out the water line when I need water? What is the convenience to that? Cant buy fresh vegetables as it will freeze before I can use it. This is the worst appliance ever. Dont buy Maytag products. Maytag doesnt back products like the old days when they would last 20 + years. Cant last even a year anymore. Sad!
Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.
We have a 2 year old Maytag washer and dryer. 10 year warranty may I add. Well, we get 2 frantic calls that say, “They heard an explosion and the bottom of the house is flooded.” An explosion so violent that it shook our 3 story house and sounded like a bomb went off. Our washer and dryer are on the main floor. When we get there we found the washer top was dented so bad that it dented the bottom of the dryer that sat on top of it - blew the dryer door open! Blew the front of the detergent compartment and blew the side apart! Scared my mother and father in law who lives downstairs and who is bound to a wheelchair! Not to mention the fact that it flooded the basement and ruined the ceiling and Maytag says they will replace the washer! Are you serious? Who wants another washer which may or may not explode! What about the damage to my house! This just happened a couple of hours ago! We are very ticked off and not happy with We will replace the washer! Bad, bad business. This is not where it ends! I want my house repaired and won’t settle for anything less! Shame on you Maytag for putting profit above quality! Consumers beware!
I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!
I had a Kenmore that lasted 20 years. This didnt last 5. Paid a lot of money for a disposable washer. Red in color on top of that. When I bought I did my research and had good reviews. Dont buy any new technology -- not enough data. This a POS. No more Maytag for me. Spoke to a repairman -- water leaking from the bottom and bearings are out -- was told it was a bad design. 951.00 -- energy guide said the annual cost to operate was 30.00 a year -- my calculation is 30.00 + 190.00 = 220.00. What a ripoff. Never a Maytag for me again. I only really needed a dryer but thought that I would update and just get a matching set for my women. Now we will be going back to an unmatched set. What a terrible purchase. Review says 5 star -- that is for the Consumer Affairs -- not the washer.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!
Purchased Bravos 300 quiet series wash and dryer 3 1/2 yrs ago new. 18 months ago the washer gives me f51 and ul codes. To repair this USA made washer will cost over 250 dollars. I see why the Maytag repairman is not busy. Cause after 2 years you gotta buy a new one. All these digital controls are made in China - junk. Ill buy LG or Samsung next.
Purchased the Maytag Bravos washer and dryer at Home Depot. Previously had a Maytag set that was 25 plus years old that still ran well but was rusting out due flooding. Figured Maytag had great products. Have had mine for 4 years now and had nothing but trouble. Paid countless service calls, mainly on washer, will work for a short while and then stop again. Cant put more than 4 towels, or 3 pairs of pants or basically anything or the codes start popping up. I am so angry that a product I paid a lot of money for is such a piece of crap. Maytag Company has been no help and I see with all the complaints on this site I am not the only one who feels this way. A class action suit would be great!
In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.
MAYTAG BRAVO QUIET SERIES 400 - Do not buy. Piece of junk. I have bought Maytags for years, but they really messed up on these. First I had a new dress in the washer... It ripped it all the way down the back. Last month my dryer went out. It was the heating element. When the Maytag opened up the dryer, all the lint had been going into the dryer casing instead out to the vent. The whole inside of the dryer was packed with lint... It was around the motor and was a major fire hazard. The Maytag man said it was the worst he had seen in his 30 years. This month my washer starts making real loud noises when it spins. Sometimes I have to run it through another spin. Then it just quit. It wont do anything at all. You hear the motor like it is hung... It just hums. You have to unplug it to get it to stop. Maytag repairman said it was the bearings ($300.00 at least) and the computer board had gone out. The repairman said it would cost more than to just go buy a new one. The Maytag repairman himself told me whatever you do, do not buy another Maytag... Now that is sad!!! I grew up with Maytag. My mothers washers lasted at least fifteen years. This is my fourth and last set of Maytags after these!!!
This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.
I have owned a Maytag gas dryer for 10 years now. I have had to replace the idler and belt 4 times now. This dryer appears to be built as cheaply as humanly possible just to get it past its almost non existent warranty. The replacement parts are even worse. The idler has a bronze bearing in it as a wear item. Really??? Why was this never even considered as a part that could be lubricated at least occasionally?Granted, lots of people do not have any mechanical ability at all and just pay through the nose for a repairman to come to their place for any repair then pay dearly for the service but, I DO have mechanical ability so I do all the work myself. That is why I know firsthand about the terrible manufacturing results and the very cheaply built replacement parts available at outrageous prices.
Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.
Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I cant risk using it again. Terrible company. I would never buy Maytag products ever again!
I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.
We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.
A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now its November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.Theres also what appears to be a burn mark on the back of the drum. Two years ago, I paid more than $400.00 for this thing and when it does work, you have to run it over and over again to dry your clothes. Wow! really energy efficient. What a piece of junk! I had my old dryer 10 years before an element went out. I did buy the Lowes protection plan that was sold with a No Lemon Policy. If the product requires more than 3 repairs for the same failure, theyll replace it, it says in the front of the brochure.In the small print on the back, it states 3 repairs for the same failure in one year. These companies are making money off us consumers who buy Maytag because of the name and what is supposed to be quality, and are ripped off by these insurance programs that say one thing but another in the small print. Big business is nothing more than robbers who get away with robbing the hardworking American people. When is it going to stop?
Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.
We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that its cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytags part. I have spoken with Maytag and they tell me if it doesnt happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytags own repairman, Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting. Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.
I will never recommend these products to anyone! My dryer has caught on fire 4 times! Cleaned lint every time we use it! It gets caught in bottom of dryer! Just lucky enough it has not caught our house on fire it is contained in the bottom of dyer itself! Washer gets UL code all the time! Will not rinse! Have to open top and try to balance clothes out! Cant even wash a comforter alone and the same thing happens! They are junk!!! Would not recommend at all to anyone!
This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.
I purchased My Maytag Washer and Dryer set from Lowe's, which was a very good experience all the way, back in June 2017. After two years I can finally give an honest review. We love this set even though it is not as quiet as the old Maytag washers. Still is but not as. We have not had one bit of trouble from either the washer or dryer. The next size larger would have been the better choice for us since we now have king size bedspreads to wash. It still does the job though, just one piece at a time. A lot of people complain about the smaller amount of water used but it still cleans clothes quite well. If you need more water just use deep water wash or for even more water use the setting for bulky sheets which really fills up the water level.
I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in the first few weeks the machine did not perform as expected--cut off in middle of cycle, door failed to unlock at end of a cycle, constant error messages that made no sense (power failure when power didnt fail, codes that arent defined in the owners manual). To make a long story short, the company that does their warranty repair, which has worked on the machine approximately 8 times, tells me there is nothing else they can do, the machine is a lemon. But their customer service department refuses to replace it. They say it must be repaired, yet again. But the parts are out of stock (which should be a pretty good indication that theres a problem with product quality). So I am to wait. How long? They dont know. Call again tomorrow.Do NOT buy a Maytag appliance. Customer service does not stand behind their products and the products are no longer up to the quality I had previously expected from Maytag. Additionally, telephone wait times on the customer experience line can exceed an hour and are customarily over 30 minutes. Never had an experience like this with any other major appliance customer service department.
I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.
Within the first month of purchasing my front loading Maytag Neptune washer (MAH6700AWW) at Home Depot, the soap dispenser fell off. The machine not only leaked, requiring stack of towels to be placed on the floor to keep the room from flooding, but often produced foul-smelling clothes, despite cleaning the machine. On top of that, the delicate cycle stopped working and then last month, the entire control board went! It is past its warranty period, and I cannot afford a new washer for my family of 6. The machine has been discontinued and the parts unattainable. The control board of our dryer (MDE6700AYW) went too, causing buzzing in the electrical connection and burning, causing us to have to shut down the circuits for the machine. Maytag has lost all my respect as a quality appliance supplier. We spent $1700 on the set and the machines have been a nightmare. Please note: we were NOT notified that there were class action suits against Maytag regarding their machines.
Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.
The Maytag Washer and Dryer we bought new and they have been great. The dryer was bought in 1972 and still works well. The washer was bought in 1997 and still does a good job. We are satisfied with the long time these 2 appliances have lasted. Do any appliances manufactured today last that long?
Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.
I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.
Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.
We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.
I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!
We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.
I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.
This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.
I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.
Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.
You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.
We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldnt heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!
I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.
Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.
We bought a new Maytag Bravo washing machine last spring. It was easy to understand the instructions, but that is all that was good about it. Like everyone is saying. It doesnt wash the clothes completely. On every dark load I have what looks like streaks of lint. I contacted Maytag. They gave me suggestions for solutions. None of them worked. I have put the clothes on for a second rinse and spin and it got out some of the lint. Also. they are evidently spun so hard in the washer, after they come out of the dryer they are a wrinkled mess. All the wash and wear, which is almost everything we own, is wrinkled. I have to iron every item. Never again a Maytag for us. If there is a class action suit, I want in on it.
When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!
I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 1980. Its a 1979 product and it STILL works perfectly fine after 40 years! Im 64 years old now and Im hoping Ill never have to buy a new set although I would love one because theyre so pretty these days.
I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!
We purchased the Maytag Bravos XL MCT washer and dryer in July of 2013 and have been completely and totally dissatisfied with every use since. We immediately contacted the store where we purchased them and were told we had to contact Maytag. We contacted Maytag on numerous occasions only to be read ridiculous solutions from a notebook that were no different than the instructions in the users manual and never worked. We had our first set of washer (with agitator) and dryer for 23 wonderful years. The washer absolutely does not work. The decision to remove the agitator and reduce the water levels is absurd. The soap does not get distributed, the lack of water causes loads of clothes or sheets to get rolled up into tight balls with no hope of being cleaned, and the spin cycle is so powerful it rips your clothes apart unnecessarily. The dryer is smaller than the washer and cannot handle the same size load the washer can put out and typically requires more than one cycle to complete a drying. All in all this has been the most painful experience we have ever had with any appliance. We are completely dissatisfied with both the store where we purchased these units and the complete and total lack of response from Maytag after requesting either of them to take back these units or make some equitable adjustment so we could purchase different units. We have reached a point where we will most likely store these Maytag units in the garage and purchase a new washer and dryer, being forced to accept the financial loss.
Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. Ive had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. Ive replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and Im better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasnt the only one! My set is 3 years old and its ridiculous that Ive had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!
I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.
We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.
I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.
We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.
I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.
I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.
My Maytag fridge was purchased on 2006 and since then have had multiple service repairs. Too much freezing, not cooling at all, fan replaced. Now freezer door not sealing.I tried a few days ago to get extension on warranty but was told it had expired so I could not renew. Why wasnt I told I needed to renew back in April before it expired? I believe they are not renewing because of the history of the appliance as it has too many repairs, it will not be cost effective for the company. We have also, in the last 10 years, purchased a washer and dryer and a large screen TV and all have the same problems. What are the chances of getting all lemon appliances? Obviously we are not shopping there any longer but many people are going to have to deal with same issues we did. All the while the company keeps making money!
Bought Maytag Electronic Washer and Dryer on Feb. 7th 2020. On July 10th control board went out in dryer. 3 weeks without a dryer and hanging clothes in 112-118 degree weather in Arizona. I am 77 years old and too old for this. Dont buy Maytag!!. Had Whirlpool Washer and Dryer for 22 years. Never a problem, regret buying a Maytag.
Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.
I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!
We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasnt the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of four to five loads of clothes per week and that there was no reason that this commercial series washer should have failed after 14 months. They offered a one-time service plus extended service contract. Feeling that I had no choice, I spent almost $400 assuming that I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in three days. Finally, after me pressing and pressing, someone showed up a week later. He put a list together of all of the items that were needed to repair the washer.Two days later, Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didnt have an exact amount yet. Two more days later, they finally called me with an offer of around $550 ($250 less than what I paid) based on their research of what I should be able to find one for and directed me to the website. One big catch though - it didnt include the $125 shipping charge. When I called to request for it to be paid as well, they declined with basically a “take it or leave” type of attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them, I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them.Luckily, I was able to buy the washer and a five-year extended service contract for around $690. So in the end, I paid $799 for the new washer, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for three weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and thats why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. Next time, I will buy extended service contract from the start.


