Maytag is the brand I had for 18 years and never had a problem with the washer or dryer in all that time. So when my dryer died I decided to get a new set of Maytag washer and dryer. I picked the set together and they dont have a lot of bells and whistles, simple to use and the washer is an HE. Cost was about $900 for the pair. I bought the washer and dryer in May of 2015. Models are simple to use. I have not had any problems and quite pleased with the work they do.I like to stick with a brand if it has served me well. Energy costs need to be low and I look for sales. Capacity is something I do not need a lot of, since it is just two I am washing for. Good quality is what I look for. I have not ever had paint chipping or rusting. Never had socks missing or a bad result with cleaning or drying. The washer has a cleaning cycle and the dryer is very easy to clean, the lint filter, and I get great results with no static when I take clothes out of the dryer.

The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEOs office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, Ive had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.

Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.

We purchased our Maytag Bravos washer/dryer in January of 2012. In October of 2013, I noticed that the lid would not close properly. In examining the lid, we discovered that the screws were in tact but the information panel on the inside of the lid had come unglued causing the lid to be obstructed from closing properly. After calling Maytag we were told that they make a quality product and, in what I consider to be a condescending reply, could not help us. Replacement of the lid with the service call would cost almost the cost of this expensive washer. So disappointed in what we thought was a wise purchase!

I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

I have a Maytag washer and dryer. The washer is a top loader with a metal drum. You can hardly hear the washer while it is running, and I have had no problems whatsoever in the past six years of ownership.

We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.

I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesnt agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.

I have not found one feature that impresses me. Clothes do not always get clean (folds of debris). They do not spin dry enough. The cycle choices are ridiculously complicated. You cant add any clothes once the load has started. You have to wash the machine on a regular basis at about $3 per month. To get more water in the machine, you have to elect the Bulky cycle. Small amounts of bleach is so concentrated that clothing elastic is deteriorating and small holes may appear.The clothing most often comes out of the machine like twisted up tangled donuts. The cycles take about an hour and no longer match up to the dryer time - more trips up and down per load. The cycle guide is way too complicated - Normal Heavy, Heavy Duty Regular - whats the difference? Two service calls tell me there is nothing wrong with the machine - get used to it. I would much prefer the old agitator machine.

Maytag is a product that I would buy any time. Even uses it well last for a long time. If you want to spend money this is a good investment for your kitchen and as for your laundry get the washer and dryer. You do get your moneys worth with Maytag.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion. I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?

TRASH! Bad, Destructive, Dangerous. I am in awe of the worthless, destructiveness of this machine. This washing machine does not add enough water to even cover clothing. It agitates, tangles & tears clothing. You end up with dirty filthy tangled clothing. And this is after waiting for it to make some kind of idiot decision as to whether or not to wash your clothes at all. I frequently go out and it’s made a decision not to start at all. There also is no lint filter, so subsequent loads of laundry are dirtier than the first. You can’t wash clothes without enough water to cover them. I read online that it adds water depending on the weight of the clothing, so wet the clothing first to make it think it’s a heavier load. When you do that it spins the clothes first before it begins to wash them. Your clothes still come out of the machine dirty. If you’re looking for revenge, make someone a gift of this washing machine. Otherwise, put it out with the trash.

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EVER have I had so much trouble with a washer. This front loader is the worst possible machine. My former Whirlpool was a front loader too - Never a problem. I purchased this Maytag set simply to have a matched set because our Whirlpool dryer died. This washer has to be babysat. The washer holds water and it gets musty - never ever before have I had this problem. Maytag says it is designed this way and I have to continue to buy AFFRESH (which is also very expensive). I have to use this two to three times a week and the pkg says once every 6 months - DONT DONT BUY MAYTAG. LOUSY.

I bought a Maytag Centennial HD washer and dryer. I have had no issues with the dryer but the washer is absolutely junk. I’ve had it 5 months and this is the second time it’s stopped spinning and I’m dipping my wet clothes out. Not only does it cost hundreds to fix it, it doesn’t wash well AT ALL. Your clothes still come out with deodorant stains and spots. It’s a complete waste of money and time. Run as fast and as far away from this worthless machine as possible.

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.

Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.

I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!

Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. Ive had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. Ive replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and Im better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasnt the only one! My set is 3 years old and its ridiculous that Ive had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!

I can’t seem to get any help with my dryer. I have replaced the drum 2 times and thermostat 3 times. Model number is mde9700ayw. Serial number is 13229569gp. I simply want a new dryer that works.

In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to watch over the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.Shortly after the intake incomplete cycle problem, the washing machine stopped getting the water out of the clothes in the spin cycle, forcing us to wring out the clothes before putting them in the dryer. Then we noticed that the washer was leaking from the bottom rear all over our hardwood flooring. We went out and bought a new washer dryer based on reading consumer reports.The cost to replace this piece of crap from Maytag was in excess of $1600. We are only in this house part of the year so this Maytag product not only did not work very well over the short time that we owned it, but it was only being used for a few months out of the year. We have since learned that there was a class action suit over this product line and would like to know how to join the suit. We are so far out in the woods that we will not get our new washer / dryer until some 2 weeks out from our purchase. We have spent nearly $3,000 since 2008 on washer dryers, an average of $1,000 a year.

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.

I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.

Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

I had a Kenmore that lasted 20 years. This didnt last 5. Paid a lot of money for a disposable washer. Red in color on top of that. When I bought I did my research and had good reviews. Dont buy any new technology -- not enough data. This a POS. No more Maytag for me. Spoke to a repairman -- water leaking from the bottom and bearings are out -- was told it was a bad design. 951.00 -- energy guide said the annual cost to operate was 30.00 a year -- my calculation is 30.00 + 190.00 = 220.00. What a ripoff. Never a Maytag for me again. I only really needed a dryer but thought that I would update and just get a matching set for my women. Now we will be going back to an unmatched set. What a terrible purchase. Review says 5 star -- that is for the Consumer Affairs -- not the washer.

Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!

Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.

I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.

I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!

I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.Since the forces of gravity cause a loading of the rear bearing on the front of the bearing raceway only, the machine is doomed to catastrophic failure of the entire drum system--and they all do this. When the washer goes into spin mode, it sounds like a jet engine taking off and that is a symptom of the bearing design beginning to fail which begins on the first use of the machine. The cost of the drum assembly/bearing and the labor is far more expensive than buying a new machine and therefore, not worth it. Avoid Maytag products at all costs.

BROKE AFTER 3 YRS. Purchase a new Maytag model: MVWC425BW1 top load washer and dryer after just 3yrs of use. It failed and to find out this is a common problem with these new open drum washers. The bearings go out. Be aware do not purchase them and they also do not wash your clothes good, clothes just stay in same position and you have to wash 2-3 extra washes. It was going to cost 350.00 plus to repair so I purchased Speed Queen that has good reviews. Tech said that top load open barrel washers have been a nightmare.

This Maytag Dryer (Model #MEDP575GWO) was delivered January 29th and the paint on top of the dryer is bubbling and peeling. I haven’t even had the unit 4 months yet and they tell me the warranty for “cosmetic” reasons is on 30 days. This is completely unacceptable and I will sue them if necessary. I am in utter disbelief.

I purchased an expensive Maytag washer & dryer, top loading, energy efficient, only to find it now shreds all of my towels, robes, dress, undies etc. Maytag reply was to put things like undies, t-shirts, & dresses in bags to wash... What about towels? I had an expensive white Terry cloth robe from Neiman Marcus which is now shredded, Im showing it to everyone. Plus the dryer has an area above the front door that snags everything. I open the door & clothing is hanging there, caught on this area. Tell everyone not to buy Maytag, theyre rip-off. Ive lost more money on ruined clothes & linens than the trash washer & dryer are worth, but Im disabled, handicapped, 61 yr old who cant afford to buy another new washer!

Centennial commercial tech. washer - We purchased this piece of junk in Sept 2013, and had to have a repairman twice before it was six weeks in my home. I wrote several letters but the only thing that I received were applications for insurance to cover repairs. I should have received a replacement as it was bad from day one, but Maytag doesnt replace!!! Its been semi-reliable for the past several months, until early this year. It started jerking when it changed cycles, sounding as if the drum was hitting really hard against the sides. It has continued to do that regularly; now it wont function on the cycle its set on. It wont spin, sometimes the lid lock wont work. It starts filling when it should be draining. This evening, it stayed in the rinse cycle for 40 minutes and when I realized it was still rinsing I had to unplug it to get it stopped. It goes on and on, (and so could I out of frustration). The good name of Maytag has turned to trash, and when it leaves my home, no more Maytags!!! PS. The dryer we got with it takes at least 1 1/2 full cycles to dry a load, and since I couldnt get it to spin properly, Ill be lucky to get this last load dry in 2 to 2 1/2 cycles.

We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!

I bought this Maytag Dryer in May 23, 2015. I had nothing but problems. I had 4 techs come out and say different reasons why it does not work. I had the vent exhaust clean out. Still not working, the one tech said there was not enough clothes for the dryer to sense it wet. I did a huge load, still doesn’t work. The sensor for the vent keeps popping up and it’s cleaned. I have to pull it out and in to get the signal light out. Cant turn on the machine. It still does not work. I tried contacting Lowe’s, since I bought an additional services plan. They said I have to call every thirty days for three months. That means I have to take my time out of work and wait for a tech for three months to get make a complaint and TRY to get new one. I really disappointed with Maytag and Lowe’s. I have a tech coming out this Monday, 11/23/2015 for another services call. I will never buy at Lowe’s or Maytag again. How many times does a certified tech from Maytag have to come out check a brand new dryer?

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesnt work. They dont make them last anymore.

Within a year of purchasing this washing machine, I needed to schedule a repair service because the washer started making an unfamiliar noise. Repair Service shows up and refuses to touch my washer. The ink on the Serial and Model number (stick on label) inside the washing machine door has washed off. Sticker label in excellent shape, except all the ink has come off. If the Repair Serviceman cannot read the label, NO SERVICE FOR YOU. MY SAGA... Did you know that if your washer or dryer does not have a readable serial number on the machine, NO repair service will work on it. It does not matter if you have all the paperwork showing this information. If the original label is unreadable, no repair service will touch it because they will be fired. Maytag changes parts on a model all the time. The serial number is the ONLY way a serviceman can tell exactly what parts your washer was made with. Apparently the serial and model number label sticker was not printed with permanent ink. The Repair Service said the Serial and Model number ink washed off the label because the sticker was incorrectly put on the inside of the washer door at the bottom. But they were WRONG! Maytag shows online that is exactly where the serial and model number sticker is supposed to be located. So, I called Maytag to order a new serial number (stick on) label for our washer. I gave Maytag the information and I was told I would have the label in two weeks. Then I called back a week or so later to make sure the serial number was ordered and on the way. Maytag said there was a misunderstanding, and that they received my request on 6/17/15 and it was sent to the ONE AND ONLY GUY that makes replacement serial number tags and he was sent my request on 6/22/15. Maytag said it would take the one and only man quite some time to make the label (SINCE THERE IS ONLY ONE!!!) and I could expect to receive the replacement label in 4 to 6 weeks and they were sorry, but there was absolutely NOTHING they could do about it. So as my year old washer sits for over a month, Im going to the Laundromat each week. We should have received the new serial number on August 6, 2015. So it’s taken almost 2 months and my label is close to two weeks late. To date I have not received my serial number. I tried to use MAYTAG chat, dont bother, they said they couldnt help me. I needed to call in. So I emailed Maytag today for their support services to tell me WHEN I can expect to receive my new serial number label. I bought this through hhGregg. Check your Maytag washer. IF THE SERIAL NUMBER AND MODEL NUMBER LABEL ARE INSIDE THE DOOR, CHECK TO SEE IF THE INK IS COMING OFF THE MACHINE LABEL, and order a new one NOW if it is, or you will not be able to get your washer serviced. Do not put new label back on the inside of the washer door. This is just unbelievable.

I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!

Maytag water efficient, no central spindle top load. Clothes come out with scum on them. Really a problem on the solid darks. I have to scrub with terry cloth to remove. Maytag insists this is normal. Refused to honor warranty. Usually check Consumer Reports for quality and best buy. Energy/water efficiency is important. I like to have some control over the machine so that I can use it the best way for me. Such as soak. This machine cannot be manually controlled at all. Also it doesnt have a lint catcher, doesnt filter the wash or rinse water at all. All the lint and pet hair remains on the clothes or even gets worse.The clothes are not clean. I have no way to control the machine for my use. It may be water efficient but seems to use too little water to clean the clothes. Maytag wants to blame the EPA - This is irresponsible on their part. Its an awful washing machine and they made it. Maytag continued to insist that scum on the clothes was working normally. This scum was added by the machine. I used very little detergent; the clothes were relatively clean - just lightly wore a few days. They come out of the machine with streaks of white scum that I have to scrub off. The clean the machine cycle uses a huge amount of water. This is really DUMB: washing the machine instead of cleaning the clothes! Terrible! And Terrible customer service at Maytag. DO NOT BUY MAYTAG.

After everything posted here why would anyone take a chance buying any Whirlpool product including all subsidiaries. I made the mistake of buying a Maytag washer and dryer less than 3 yrs ago. There are only 2 people in the household and we only wash linens, towels and undergarments- the rest goes for dry cleaning. The washer stopped filling with water, similar to what was posted by another customer. Maytag customer service was 2 weeks out.When the service tech arrived he diagnosed the problem as a faulty water value but didn’t have the part- another week. I asked the tech why it takes 2 weeks to get someone out for a service call- he told me that there were 4 techs working the area but 2 quit and they were never replaced. The tech went on to say that he was leaving because of the misdirected grief he gets from customers because “the Whirlpool brand is crap”, it takes to long to get service and usually the cost is more than the appliance is worth- and they take it out on him. That is not hard to understand.Bottom line- IF THE SERVICE TECH IS TELLING YOU THE BRAND IS “CRAP” what else do you need to know. FYI- Maytag repairman quoted a new water valve at $70, labor $150 for a total of $230. I paid $600 for the machine- is this a joke? The exact same part was available on Amazon for $43 and was delivered in a day. With the help of a YouTube video I replaced the part in 10mins. On top of the fact that the appliance is crap, it would have taken 3 weeks to get fixed- Maytag is also screwing customers with overpriced parts that shouldn’t have to be replaced in the first place- fair warning, STAY AWAY.

Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried deep water wash plus the 2 rinse settings and I still have to wash the load twice to get rid of the lint lines and soap lines. Ive also tried every combination of settings to no avail and I follow the guide to a tee because this machine actually weighs the clothes to determine the water level. Maytag customer service was polite but useless. Im assuming its the poor design but customer service says I will be charge for the warranty service call if no problem is found. Maytag, another fine company down the drain. PS, parts are made in China.

First front loader washer and love it. Saving on water, less tangling of clothes. So far they are quieter than others that I have had. The dryer is almost 10 years old and the washer less than a year. The machine I had previous to this was top loader that had to be replaced, would no longer spin.

I attempted over and over just to swap out washing machines. I originally purchased a washer and dryer because of a defect in the top load they delivered. They talked me in to the frontload Neptune instead. Within months I started having daily reactions to mold and to my disgust found out it was from my washing machine. I begged to switch back to the top load I originally ordered and the store would not let me and referred me to Maytag who sent me some tablets and would help me no further. Apparently, the Maytag repairman wasnt lonely anymore if a product had to be manufactured and ready for complaint calls. Well I used the product. I used vinegar and baking soda. I have used hot water and bleach. I have left the door open to dry...It is the most cared for item in our family and the one that makes me ill literally. I cannot afford to buy a different one and would be interested to know if my husband’s declining health issues have anything to do with our mold issue or if it is just depression...Anyway, I was very discouraged to find out that other people in other states had washing machines replaced, but why didnt I? I would be happy if they could buy back my old Maytag that I had prior to this Neptune, I am sure it is making someone very happy somewhere. Why couldnt they have respected my very true complaint? I was not trying to get something for nothing. I paid for something to keep us cleaner and free from allergens and instead wash my clothes in mold and have mold spores leaching into the air in my home. Please help.

Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.

I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

When we first purchased our fridge, I was super excited. I have read the numerous reviews regarding ice in the bottom and the noise. Ours is noisy also. Nothing I cant live with. Now ice on the bottom. That doesnt work for me. A friend of ours told us the drain was plugged. Not that the doors needed to be replaced, nor does it need gaskets. All you need is a hair dryer and a man like mine who can build or fix anything (honest to God that is the truth). He took the drawers out and then removed the door to the freezer. In the center on the back of the fridge is a drain hole. Aim a hair dryer in this spot and it will melt the ice which is plugging the drain. Ours took about three years to have the water in the bottom issue. Since we have now seen where the drain hole is, there would be no need to take the door off and the drawers out. Now, one other preventive measure. Take off the lower back plate of the fridge. At the beginning of the drain hose is a rubber nipple. There is barely any room for the water to drain. We cut the end of the nipple off in order to make the water drain better and less likely to stop up. We just snipped a bit of the end. The reason it is designed like that is to prevent air from coming into the. Just a small snip. I hope this may help some of you. Tell the Maytag repairmen how to fix it.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.

We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.

I bought the Centennial top load washer and the dryer in May 2016 at Lowes. They are junk. I had a secondhand Craigslist Maytag washer that lasted 7 yrs and it was still running just fine when I got rid of it after purchasing this HE junk. The flimsy plastic door handle on the dryer fell off about 6 months ago. The clerk at Lowes assured me that the washer was high capacity & could handle heavy loads. Now I cant wash heavy loads because the agitator is already loose and getting ready to break. I have to wash smaller loads on the hand wash cycle. I cant wash my comforter or my rugs. The real kicker is I cant reach Maytag! I have tried calling to sit on hold for 30 mins to an hour. I tried the live chat during their regular business hours and it was not open. I am so disappointed in these machines. This is the first time I have ever purchased a new washer and dryer and this is what I get. I might as well have set $850 on fire. DO NOT BUY NEW MAYTAG MACHINES. THEY ARE JUNK.

I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and Im ready to toss them after 3 years. Dont buy Maytag!!!

We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.

I have owned a Maytag gas dryer for 10 years now. I have had to replace the idler and belt 4 times now. This dryer appears to be built as cheaply as humanly possible just to get it past its almost non existent warranty. The replacement parts are even worse. The idler has a bronze bearing in it as a wear item. Really??? Why was this never even considered as a part that could be lubricated at least occasionally?Granted, lots of people do not have any mechanical ability at all and just pay through the nose for a repairman to come to their place for any repair then pay dearly for the service but, I DO have mechanical ability so I do all the work myself. That is why I know firsthand about the terrible manufacturing results and the very cheaply built replacement parts available at outrageous prices.

The washer and dryer were purchased together as a set 4 years ago in 2010. There have been times where I actually had clothes come from the washer completely and partially dry due to lack of water inside the washer! It fills based on how many clothes are in the washer or capacity that it senses. I have had so many clothes dry washed and torn up due to its use! If you set the washer to the wrinkle control position it does not go through the last rinse and spin cycle, you must reset it to the rinse, drain, spin cycle again in order to finish processing that load.It has already thrown its belt 2 times! Which my husband had to fix since we could not get in touch with anyone at Maytag who knew what we were talking about! If change gets stuck inside the washer bin in the little groove in the tank it is very difficult to get out, Im sure everyone has washed a pair of pants with the change still in the pockets, yes I know this is user error but if you dont know the change is in the little grooves because you cant see them, it stops the washer! So be sure to search this every time you do laundry!The dryer has a mind of its own! Sometimes it will finish drying your clothes, sometimes it wont finish the time set! Theres no reason just doesnt finish! There is so many reasons I will never purchase this brand again. Ive run out of room and patience. My clothes look like Im homeless!

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.

Model # MF12269VEQ1 French doors with bottom freezer - This refrigerator was purchased March 2011 and it is forming a sheet of ice on the bottom of the freezer. We tried unplugging it overnight to see if it would correct itself and it hadnt. I googled this complaint and called the manufacturer to see if there was a recall. It seems a lot of people are having this problem. Several comments are to pour hot water in the drain plug or use a blow dryer to to the plug; however, you have to disassemble the whole bottom freezer, then unscrew the back to get to the drain plug. I feel this is a defect in this refrigerator.This unit was approx. $1600.00 and should not be having this type of problem. Who knows if I could actually get to it to try these things, that it could keep recurring. Im very upset as my husband and I are seniors on a fixed budget. We bought the name Maytag because we thought they built good products.

Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.

I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.

The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.

We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of So sorry **, we can fix your washer for $319.00. We could buy a new washer for not much more than that!!!!!

Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.

I bought Maytag Bravos X in 2014. I bought a set. The dryer is fine. Right after the warranty was up the washer started having problems. Maytag was no help. One sensor after another went bad. Now I have to unplug it to get it to start and then again to get it to spin. It hasnt spun on its own since 2015. It just recently wont start on its own. I have appliance repair people out and they cant fix it. They say everyone has problems with them. My mother swore by Maytags and had a set for twenty years or so, but now they are garbage.

I purchased the Maytag Bravo model MGDB950YG on April 22, 2012. It worked great for a while then stopped heating and drying the clothes. After going through the Maytag procedure, a repair person assessed the problem, had to order the part then came back to repair it. But the same thing just happened again! Both Maytag and HHGregg need to go through the appropriate procedures, which leaves me without a dryer for who knows how long this time. Maytag will not do next day service probably because it costs them a little more. I think Maytag should have enough common sense to sometimes make exception to this. Today is Thursday and I cant get an appointment until Monday! I have owned two dryers prior to this which each lasted 10 years plus. I would be much more understanding if I had my appliance for more than 4 months (out of commission 2-3 weeks of the 4 months). Ive never been so disappointed in an appliance!

SO SO disappointed. I thought by purchasing a Maytag washer and dryer that I was purchasing quality products. Not so. After only 3 yrs, the dryer is broken. It needs a new heating element assembly at $139 plus a visit from the technician and installation. In total, it will cost about $300 to repair. The washer is slowly going also. It takes about 2 minutes before it starts. Never used to do that. The technician told me that these do not last and that the computer is likely to go in another couple of years which will cost $400 to repair. I called Maytag to see what they could do for me. They offered the part at 1/2 price but insisted on another diagnosis even though Ive already had one. That along with their labor cost was going to cost more than anyone else. So no more Maytag products for me.

Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.

Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.

I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!

We used to own a Neptune Model. After always leaving the door opened and following the recommended monthly cleaning and many extra cleanings with diluted bleach and water, we could not get the smell out. We paid for a new seal, Advice from Washing Machine Repair service even though we paid a lot for an extended warranty. We had to pay for this ourselves. We also had our year to year maintenance. Because we could not fix the issue, nor would MAYTAG, we donated the set to donated it to Salvation Army.We decided to give MAYTAG another chance, so we purchased a brand new FRONT-LOAD WASHER and DRYER in 2014. As I would repeat the same regiment, I would notice little black specks, so I would clean it an extra time with Afresh. I have continued to this date, repeating the same regiment of keeping my washer clean and serviced as we should, I now have the whole tray dispenser spotted with LARGE black goo that smells. So I have continued to clean my Washer.After returning home from the Cleveland Clinic, I was ready to do our laundry from the trip, more black goo and smell coming from my Maytag front-load washer. My sister had stayed with my 86 year old mother and had wash a load of towels while we were gone. She left the door opened also as she was instructed many times, and that is how we found it. So I took the dispenser tray out as usual and bleached it and scrubbed it. As I did this I noticed bigger areas of goo. I looked in the dispenser housing and OMG it was covered with black mold. I am appalled that our $900.00 Washing Machine is like this. This IS BLACK MOLD, There is no way to remove this mold. I have the sides and bottom cleaned with bleach, BUT I cannot get into the multiple crevices.I called Maytag and I was initially told by a Maytag Customer Service Person said that it sounds like BLACK MOLD and MAYTAG COULD DO NOTHING! I asked to speak with a supervisor. At first she seemed a little put off, but as we talked she became more pleasant, I offered to send pictures or a video of the WASHER WITH THE BLACK MOLD and she said no. She told me to pour bleach into each dispensing compartment and the drum. Then run a wash with no clothes on all HOT WATER 2 times, then rinse 2 times and this should get rid of it and to also leave the dispenser drawer open a crack as well as the door after each wash.The Supervisor said ok and thanked her for her help. Then she said good luck and thanks for calling MAYTAG. Ive did and already do everything our Washer manual says to do on cleaning and maintenance of my expensive Maytag Washer and dryer. The manual says nothing about leaving the dispenser drawer open a little so it dries. The bottom of the housing looks great from doing this, along with me scrubbing it until 5:00 am with diluted bleach water. However, in the MANY SEAMS, CREVICES, THE SCHUTE AND POSSIBLY THROUGHOUT THE WASHING MACHINE IS BLACK MOLD that we cannot access without disassembling the machine and voiding our extended warranty.MOLD GROWS RAPIDLY and causes many illness. I already have an ongoing illness since childhood, I take care of my 86 year old mother, my husband just finished cancer treatment in January. We certainly do not need any other health issues. I called my local Appliance repair company and they said that they normally do not handle anything like this, but if my husband couldnt take the outside of the machine off then the top I could pay for a repair person to come out to take it apart then call and have them come back to put it back, pay them again to reassemble our Washer.I believe Whirlpool in its purchase of Maytag has taken a Monkey on its back. Maytag will do nothing, why should they? They already have their money from when we purchased our machines along with money from many other consumers who also have ongoing issues with their WHIRLPOOL/MAYTAG Front-Load washing machines. It is undignified and deceitful how they treat their consumers with such disregard when we have filled their pockets by being loyal customers.Word of mouth is good or bad advertisement for any company. Everyone who has unresolved issues of any kind can write a formal complaint to the CEO and President of Whirlpool/Maytag. The address is on the internet. Shame on Whirlpool/Maytag for taking many consumers hard earned money, when apparently some of Whirlpool/Maytags money is ill gained by developing and manufacturing a consumer product that causes black mold and marketing it to sell to us, the consumer. THIS IS A SERIOUS ISSUE WHIRLPOOL/MAYTAG. OWN UP!!! My advertisement begins today!!!

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.

Maytag model mfd2561hes French door stainless steel purchased in June 2005 has been the worst appliance purchase ever. After 1 year warranty expired, icemaker and water dispenser stopped working. Was told by repairman to thaw the tube for water dispensing with a hair dryer. Are you kidding me? Why should I have to pull a huge refrigerator out from wall and put the hair dryer to it to thaw out the water line when I need water? What is the convenience to that? Cant buy fresh vegetables as it will freeze before I can use it. This is the worst appliance ever. Dont buy Maytag products. Maytag doesnt back products like the old days when they would last 20 + years. Cant last even a year anymore. Sad!

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.

We purchased a Maytag Bravos washer & dryer in September 2012 and 2 1/2 years later March 2015, no heat. We called a repairman and he said heat element went out. When researching this problem online I was shocked how many people had the same problem as we have. It cost over $300 to fix and I am concerned that it will just break again and again after reading these reviews. I think that a class action lawsuit may be needed so that this unfortunate situation does not continue to happen to other consumers.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!

I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.