I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I purchased top of the line Maytag washer and dryer in 1975! They are Harvest Gold. They were sold last week along with my house. I now have Whirlpool appliances in the rental apartment I moved to. There are some irritating features.

We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.

I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.

I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.

This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.

We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!

My boyfriend and I just recently purchased a Maytag brand washer and dryer set. So far, we are thrilled with our purchase. We got front load units that have an XL barrel so we can use it to wash comforters and larger loads. I have washed many loads and so far, havent noticed a longer time to wash or any issues. I love the fact that my clothes are all getting equally as clean and I can be sure that my items will not be torn or ripped in the process. I would recommend this product to anyone.

Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.

I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.

We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

We had Maytag brand washer and dryers in the past. They worked for years and I was able to repair or replace switches and some parts on my own. The new Bravos XL is a very inferior machine, nothing but problems. The clothes have to be washed two or more times to make them clean. There is no agitator, so your clothes have only other clothes to scrub up against, and the spin cycle is just thumping and banging and thrashing around until you’re able to get in and rescue it from itself. Our older machines had tiny steel shot in the rim of the machine to keep it balanced. Don’t buy this machine ever!!!

I have had 2 Maytag washers in 37 yrs and loved their products, however I purchased a Maytag quiet 300 in 2/09 and it is the worse Maytag product on the market. The frame around the bleach dispenser has rusted out and I have called for the 3rd time in 5 years to have it repaired. To my dismay it will cost 300.00 to fix because the bearings have to be replaced. I will now have to purchase a new washer. The days of the Maytag man are long gone. By the way the Maytag dryer has been serviced twice. I thank God everyday for that extended warranty I bought, but now it has now expired.

Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

My dryer is 3 years old and I have had a technician work on it 3 times in 2 weeks, replacing parts as well as screws that were not installed. The dryer is not drying clothes and resets. Yes, I clean the filter.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.

I bought a new Maytag dryer model # MEDC555DW2 18 months ago. Prior I had owned a Whirlpool for 22 years and the only expense on maintenance was that I replaced 3 belts. This new Maytag started making a terrible noise so I called the store where I bought and they sent out a tech. $76.77 they charged me to...remove a penny from where it got lodged in the edge of the drum somehow. Maytag refuses to do anything about it and I feel like Ive gotten the shaft because I bought an inferior product. In 22 years Id guess I dried on accident over 100 dollars in change since I have kids. Should have bought a Whirlpool again and so should you. Ill never buy another Maytag product. Ever.

We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.

First of all how you wash a load of laundry with a cup full of water? I got this washer and dryer (XL Bravos) as a birthday gift from my husband. This is the worst washer Ive ever had. It takes forever to wash and the laundry is still dirty, it only has a cupful of water in it. Im so disappointed at Maytag for selling something like this. If anyone is doing a class act lawsuit please include me in.

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.

Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.

Bought this as W/D set brand new from Home Depot. Had been noticing incredible wear and tear on clothes, as things get so tangled up and need to be practically ripped apart before going into dryer. Cycle times are crazy long, up to over an hour in some cases. Doesn’t have a “Speed Wash” cycle. But WORST of all, after less than 3 years, it just stopped draining properly. Tried all the Codes test, etc. Finally called a repairman just to be told repair costs would probably cost more than the machine is worth. $125 to be told we ought to just buy a new washer. Not happy.

I have the Maytag Direct Drive Motor washing & dryer set the is supposed to be “commercial technology.” The washer is supposed to keep wet clothes fresh if they don’t make it to the dryer right away. After 2 years, I disagree in that it offers no better outcome than the much older machine I replaced. Furthermore the dryer cuts off leaving my clothes damp every single time, which I cannot stand. It leaves my clothes to wrinkle terribly and damp to stink if I do not collect them fast. I honestly wish I still had my old set. All the new features simply fail to measure up not to mention over complicate and add expense to repairs.

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.

Bravos XL washing machine is the worst washer I have ever used. IT DOESNT GET THE CLOTHES CLEAN! There is not enough water when filling up, and you cant control it. I put a load of dog blankets in the washer and at the end, they were in the same order as I put them in; they hadnt moved! All the stains were still there and there was soap scum everywhere. Also, while I appreciate a large drum, it is so large that I cant even reach down to get the clothes on the bottom, I have to use a stick to get them up. I am so irritated that I spent $1636 for the washer and dryer (dryer works fine but same trouble with the huge drum). I got mine from Sears online after checking the Consumer Reports which put it in the top 5 washers!!! Dont buy this washer. Waste of money. Will probably just have to throw it out and its brand new.

I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.

I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.

We purchased the Maytag front loader Neptune washer and dryer set in 2006. Since then, the washer violently vibrates during the spin cycle - moving out of place and requiring me to move it manually. A certified Maytag technician came out to fix it and could not. The Maytag representative I spoke with said the circuit board is known to be defective and Maytag has not given any direction on how to fix, but that the board is irreparable at that time (in addition to the mold smell that emits from the washer despite the fixes for this). The old washers also used to have a coin receptacle so that any coins that were left in pockets went into the coin receptacle instead of into the pump area. This protected the pump assembly. But to cut costs, they took that coin receptacle out. This causes any coins or other possible things that fall out of the pocket to go into the pump area, getting lodged in there and requiring a costly replacement for the part in addition to costly labor. This washer does not do the best job in the spin cycle because it vibrates so much, leaving a lot of excess water in the clothes. I have also smelled a burning smell when doing loads that suggests there may be electrical issues that could cause a fire hazard. Then there is the dryer. The Maytag Neptune front load dryer has design issue with the electrical assembly. We smelled a burning smell and unplugged it. After taking apart the front cover, the heating coils had set on fire excess lint that had gotten into the heating assembly. In addition, the coil snapped in half, possibly causing a short in the wiring. This also caused other electrical issues that are causing more money to fix. In addition, this is the second time we have dealt with electrical issues with the dryer that have cost us over $400 to fix, including having to replace the drum because it was cracked. Lint and other items seems to get into the very important electrical areas of the dryer due to a faulty design in the lint tray, because the lint goes right through a hole into the areas where the heater coils are, which caused the burning smell in our dryer. In my opinion, both these machines could be very good machines if they were not made so cheaply and if they put good quality into the machines. They dont seem to be worth the price and the support is not there. Even more frustrating, the company does not stand behind the product, leading me to believe that they know about these problems, but dont want to fix them when they go bad. This can pose a hardship for families waiting for two weeks for parts while their dryers or washers are broken. Not to mention the enormous repair costs after the warranty has expired. Try to get them to replace something on the warranty and you have even more problems.

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

I have had this Maytag washer maybe 2yrs at most and it is junk. I am a single mom who desperately needs my washing machine. My kids clothes get soiled, they ARE kids so I wanted a deep water fill option when looking for our newest washing machine. Well when I start a load of laundry, I can hear the water running and draining as it is filling the basin. So for 1 they get wet but not washed. Then when it gets to the rinse cycle it stops so the only option is to manually switch it over to drain and spin in order to not have sopping wet clothes, however, since the water doesnt fill, they arent being washed, the rinse cycle doesnt work so the soap is left in the clothes, then I just have to drain and spin in order to get access water out so they will dry in the dryer. Its very upsetting, I have no way to buy another washer, I assumed this costly purchase would last me a while.Sadly, I have seen many negative reviews re: their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. :( If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. :(

We purchased our washer Model # MHWE450WW01 and Serial # CS10502122 on March 30, 2011 along with a front loaded dryer and refrigerator on March 30, 2011 from a local store Appliance Outlet in Duncansville, PA. As with most new purchases we were excited as all three of these appliances being replaced were 20 years old. All were installed and worked great. My wife and I would often comment that in the spin cycle the washer sounded like a jet engine readying for take off. At some time in early 2014 we had Appliance Outlet come out and inspect the washer and told us that the washer was not to be that noisy and they would authorize replacement parts under warranty. In calling Maytag we were treated well and the parts came. Rear tub W10772619, Basket W10283352, Front tub W102823352.One of the parts was in fact cracked when it came in and had to be reordered. It was and several weeks later it arrived and Appliance Outlet fixed the washer. It ran so quiet we could not believe it was the same machine. In late spring of this year the noise was back. Appliance Outlet confirmed that indeed the same issue was happening and we would need to replace the parts again. In early June 2105 I called customer service and explained the situation and the rep took the notes and stated that we could indeed get these parts replaced and we as homeowners would pay for the labor. As YOU would I tried to get the labor paid for and was given the company line policy and told that there was NO way Maytag paid for the labor and the parts would be shipped. I accepted these terms.Yesterday my wife called to find out the status of the parts shipment and was taken for all intent and purpose right back thru the initial call routine. NO record of my call in early June existed and the best she got was that if Appliance Outlet would call and order the parts that they would be reimbursed. Appliance Outlet said that is NOT normal warranty procedure. Normal warranty goes from Maytag to the appliance Owner. They only confirm the issues/problems and do the labor. I am now stuck. I am also CEO of a company and while it pales in size the buck stops at my desk.

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

We bought a Maytag Bravos XL assuming that because of the brand name it would be a great machine. WRONG. This washer is truly awful. Every single load of darks comes out covered in soap scum. I always have to rewash every dark load with no soap for a full normal cycle in order to get the scum off. My whites are probably also scummy but often I just throw them in the dryer as I cant see the scum. Its just a very, very poorly designed machine that obviously wasnt tested before they started manufacturing and selling it. Its criminal how Maytag continued to sell this piece of junk, and Ill never trust their brand again.

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - its not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

I purchased a Maytag electric dryer Bravo 300 Series in November 2009. December 2011, the main computer board went out and had to be replaced. Do not purchase Maytag appliances. They do not stand by their defective products. First and last Maytag purchase.

I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.

The washer is making loud noises. I had a repairman out and he said the transmission was shot. This washer is only 7.5 years old and the set I had before lasted 19 years. It also was a Maytag. My mother, sisters and aunts have always stood by Maytags and I am disappointed that this washer being 7.5 years old is shot. The dryer to the set is working great!

We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.

We used to own a Neptune Model. After always leaving the door opened and following the recommended monthly cleaning and many extra cleanings with diluted bleach and water, we could not get the smell out. We paid for a new seal, Advice from Washing Machine Repair service even though we paid a lot for an extended warranty. We had to pay for this ourselves. We also had our year to year maintenance. Because we could not fix the issue, nor would MAYTAG, we donated the set to donated it to Salvation Army.We decided to give MAYTAG another chance, so we purchased a brand new FRONT-LOAD WASHER and DRYER in 2014. As I would repeat the same regiment, I would notice little black specks, so I would clean it an extra time with Afresh. I have continued to this date, repeating the same regiment of keeping my washer clean and serviced as we should, I now have the whole tray dispenser spotted with LARGE black goo that smells. So I have continued to clean my Washer.After returning home from the Cleveland Clinic, I was ready to do our laundry from the trip, more black goo and smell coming from my Maytag front-load washer. My sister had stayed with my 86 year old mother and had wash a load of towels while we were gone. She left the door opened also as she was instructed many times, and that is how we found it. So I took the dispenser tray out as usual and bleached it and scrubbed it. As I did this I noticed bigger areas of goo. I looked in the dispenser housing and OMG it was covered with black mold. I am appalled that our $900.00 Washing Machine is like this. This IS BLACK MOLD, There is no way to remove this mold. I have the sides and bottom cleaned with bleach, BUT I cannot get into the multiple crevices.I called Maytag and I was initially told by a Maytag Customer Service Person said that it sounds like BLACK MOLD and MAYTAG COULD DO NOTHING! I asked to speak with a supervisor. At first she seemed a little put off, but as we talked she became more pleasant, I offered to send pictures or a video of the WASHER WITH THE BLACK MOLD and she said no. She told me to pour bleach into each dispensing compartment and the drum. Then run a wash with no clothes on all HOT WATER 2 times, then rinse 2 times and this should get rid of it and to also leave the dispenser drawer open a crack as well as the door after each wash.The Supervisor said ok and thanked her for her help. Then she said good luck and thanks for calling MAYTAG. Ive did and already do everything our Washer manual says to do on cleaning and maintenance of my expensive Maytag Washer and dryer. The manual says nothing about leaving the dispenser drawer open a little so it dries. The bottom of the housing looks great from doing this, along with me scrubbing it until 5:00 am with diluted bleach water. However, in the MANY SEAMS, CREVICES, THE SCHUTE AND POSSIBLY THROUGHOUT THE WASHING MACHINE IS BLACK MOLD that we cannot access without disassembling the machine and voiding our extended warranty.MOLD GROWS RAPIDLY and causes many illness. I already have an ongoing illness since childhood, I take care of my 86 year old mother, my husband just finished cancer treatment in January. We certainly do not need any other health issues. I called my local Appliance repair company and they said that they normally do not handle anything like this, but if my husband couldnt take the outside of the machine off then the top I could pay for a repair person to come out to take it apart then call and have them come back to put it back, pay them again to reassemble our Washer.I believe Whirlpool in its purchase of Maytag has taken a Monkey on its back. Maytag will do nothing, why should they? They already have their money from when we purchased our machines along with money from many other consumers who also have ongoing issues with their WHIRLPOOL/MAYTAG Front-Load washing machines. It is undignified and deceitful how they treat their consumers with such disregard when we have filled their pockets by being loyal customers.Word of mouth is good or bad advertisement for any company. Everyone who has unresolved issues of any kind can write a formal complaint to the CEO and President of Whirlpool/Maytag. The address is on the internet. Shame on Whirlpool/Maytag for taking many consumers hard earned money, when apparently some of Whirlpool/Maytags money is ill gained by developing and manufacturing a consumer product that causes black mold and marketing it to sell to us, the consumer. THIS IS A SERIOUS ISSUE WHIRLPOOL/MAYTAG. OWN UP!!! My advertisement begins today!!!

I purchased a Maytag front loading Epic z washer and I paid a great deal of money for it and now I have a broken part on it. We contacted the Maytag manufacturer and they have informed me that the part would not be available for up to two months maybe 6 months. I cannot afford to buy another washer, so now I have a broken washer and need to purchase another washer until the parts come in. I would not recommend this washer or dryer to anyone ever.

This Maytag Bravos is the worst washing machine I have ever had. Who ever heard of washing with almost no water? Takes way too long. Clothes not clean. Any water savings way offset by ridiculous length of washing time. I can wash and dry a load of clothes in an old stacking washer/dryer before one finishes washing in this thing. I was excited to get it and now cant wait for it to go. Wont make this mistake again.

I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.

Bought a new Bravo washer and gas dryer; Dryer model mgdb980bg. Bought it September 2013. I have had nothing but problems. The dryer would run for 10 minutes then shut off saying check lint trap. Then once it started going again, it close were even damp. It wouldnt sense so it wouldnt start. Finally it got to the point where I couldnt get my dryer working so I phone repair place. The guy came out and set the temperature. Gauges or sensors were off by over 20 degrees as well our entire starter motor was shot. That was over a month ago and we are still waiting for a part that is apparently back ordered. I call today and they said its a faulty dryer and it could take anywhere from a week to two months to get the part. I am requesting a new dryer.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

We purchased the washer and dryer in June 2009. This past weekend, I noticed that the washer was leaking. The price to fix it is half of what a new machine will cost. I am very disappointed in Maytag. When I purchased the machines, I thought I was purchasing a quality product. Ive had paid much less for washers that last longer. Needless to say, I am shopping for another washer this week and it will not be a Maytag or Whirlpool. They are pieces of junk!

I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.

You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.

When we first purchased our fridge, I was super excited. I have read the numerous reviews regarding ice in the bottom and the noise. Ours is noisy also. Nothing I cant live with. Now ice on the bottom. That doesnt work for me. A friend of ours told us the drain was plugged. Not that the doors needed to be replaced, nor does it need gaskets. All you need is a hair dryer and a man like mine who can build or fix anything (honest to God that is the truth). He took the drawers out and then removed the door to the freezer. In the center on the back of the fridge is a drain hole. Aim a hair dryer in this spot and it will melt the ice which is plugging the drain. Ours took about three years to have the water in the bottom issue. Since we have now seen where the drain hole is, there would be no need to take the door off and the drawers out. Now, one other preventive measure. Take off the lower back plate of the fridge. At the beginning of the drain hose is a rubber nipple. There is barely any room for the water to drain. We cut the end of the nipple off in order to make the water drain better and less likely to stop up. We just snipped a bit of the end. The reason it is designed like that is to prevent air from coming into the. Just a small snip. I hope this may help some of you. Tell the Maytag repairmen how to fix it.

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.

Maytag Neptune was purchased over 15 years ago to replace GE, which we purchased when children were little. I wanted a step up in quality. I remember paying around $499 for this unit. This is an analog unit. The intellidry feature has been a real asset, protecting our clothes from over drying. We have had this machine for nearly 20 years. It has been real reliable, sometimes drying 20 loads a week. Large capacity, but has to fit down a narrow and twisting stairway. Must be energy efficient, have good reviews and decent price. We always look for sales or buying incentives. Brand is secondary to quality. Knowledge of an appliances historical reputation is important. I would look at reviews, especially concerning cost of repair. I would attempt to get a hands-on view, before purchase from a reputable supplier at the best price. My dryer has only required one major repair in the time Ive had it. A few years ago we replaced the motor and blower, and I have personally replaced the drum support rollers twice. I hesitate to replace this machine, because the analog controls have proved very reliable.

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

Bought Maytag Bravos in 2010. It does not clean but worse than that it rips clothing (for example: loops off pants, holes in pjs, tons of ripped towels), so many items of clothing torn that I cant keep count. Today I had a pillow case ripped apart (see image). I have had four sheets ripped that I can no longer use. Maytag should have recalled this washing machine. I have the Maytag Bravos dryer also and the drum was on backwards on it when I bought it.

Recently purchased Maytag Washer and Dryer from our local Home Depot June 2020. The appliances were finally delivered in August. When both appliances were installed, the installers made sure the washer was working properly and there were no leaks. They did the same for the dryer to make sure it was working properly. When the dryer was turned on however, the motor blew up and there was smoke coming from the dryer! I am now sorry I purchased Maytag. I had narrowed my choice between purchasing Samsung or Maytag. Im now thinking I should have gone with Samsung. Im supposed to receive another dryer today. The washer works, however its very, very loud. For the amount of money I paid, I hope these last for a while.

We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.

I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.

I have the Maytag Bravos washer and dryer. The machine has broken several times every year, and every year, Maytag makes me feel like it is my fault. They built a machine, and they do not stand behind it. And I cannot get a local machinist to work on it. I have asked Maytag to replace it from the start, and they refused, telling me its out of warranty. The only thing out of warranty is the frame--all parts are new. Here is the history:On 1/04/2008, I purchased it from Home Depot, and it cost $815. Then in 4/2009, there was an F51 code, and Maytag replaced the mother board after long hold times and much pleading to help me. They said they could do nothing, because it was out of warranty. It took manager to manager to manager to get the agreement to extend the warranty. (I then found that this was a regular Maytag issue.)From 9/2010 to 10/2010, an ld code occurred. The approved Maytag scheduled service had to come out 4 different times to attempt to fix the issue. One time, they said it was broken wires for the drain pump. The next, it was off balance; and the next, it was a sensor. Then the next time, they replaced the mother board again, and again after much argument that the part was less than a year old. Each time, they get more and more difficult to deal with and made me feel more and more like I am asking them for something unreasonable. The service guys said the washer was like new.... All new parts and I would never have a problem again. It cost $80 after argument, and Maytag covered the parts.Last 2/2011, problems include a fast spin, ld code, and off balance; and it stopped working. It needed new suspension rods which cost $250. Maytag paid nothing. Then in 8/2011, ld code started again, and I would have to turn off to drain and then restart to spin. Maytag called in a service call, and they never showed up. Every time, they said they read over my file and that theres nothing they can do to help me. And no one else for me to speak to.In 10/2011, the ld code came on permanently. The Maytag call I made this time again said there was nothing they could do to help me.I am so frustrated; I dont know what to do next. I threw away an older set working washer and dryer, thinking I made a great decision to upgrade to this new set. Now my family of 5 cannot wash our clothes. No one will work on the washers locally, and Maytag treats me like Im complaining for nothing and I should just spend endless dollars to fix this machine. And Im at a loss. I had to get a part for the dryer the other day, and the parts store person told me that this washer is one of Maytags mistakes. if that is so, why wont they help me?

I would not recommend a Maytag front load washer to anyone. I bought a Maytag Maxima 4 years ago and it looks like its not even available any longer so Im writing my review on a similar machine because after much research Im finding that all the Maytags have a similar issue. I have an MHW7000XG1 model large capacity washer. After 4 years the MCU went out and the cost to repair is $500. I looked up the error online and sadly there are so many others with the same problem. I had always thought that Maytag was built to last, however, after lots of research I am finding that 3-5 years is all you get before either the MCU or CCU (or both) have to be replaced. After replacement most people get another few years and then it has to be replaced again. By that time I could have purchased a brand new washing machine. The appliance repair company told me to get a Speed Queen. Thats the washer/dryer he has. They are built to last up to 20-25 years. Im a single mom and cant afford to repair my washer or buy a new one so it looks like Ill be doing laundry at relatives house for a while. Terrible product and definitely not worth the $1500 I spent on it 4 years ago.

I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.

I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.

Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.

Both work good. Washer could be a little lower and it has quit rinsing and I cannot use it. But it is 9 years old, I think for their age they were a good buy. I plan to get the washer repaired because have been satisfied with how clean it gets my clothes and it washes pretty quick. I got the large capacity and with a very large load the washer gets them clean. The dryer is very good. It is just as good on a large load as small, dries quick. I would buy this type washer and dryer again and would definitely recommend it to folks. I have been very happy with this washer and dryer. The paint is coming off the washer where you put detergent and fabric softener in and it has rusted out some but it is getting a little age on it so this is expected. I like it, I can throw my comforter in and it gets it clean and the large loads always come out great. I think anyone who bought the set would be very happy with it. It is also quiet which I like.

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

I bought my Bravos x washer and dryer set three years ago. Ive never been happy with them. You have to put the washer setting on bulky to even wash a normal sized load and they still dont come clean. Only three years old and Ive had problem after problem with the washer. As Im typing this I have a full load of clothes in the washer that will not wash, its full of water and wont even drain and spin. PLUS the lid wont unlock. So aggravated.

I would highly recommend you do some research on the Maytag bravos XL machines and dryer.This thing is about as good as a piece of paperweight thrown in the fire for no good of nothing. Warranty ran out but it has a 10 year warranty so I don’t understand, bought one year ago been broke down three times in that time. Speed queen all the way.

I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

Both Sears and Maytag have lost my business FOR GOOD! We purchased a Maytag Bravo XL # MGDB980W0 2 years ago. We called within the 1 year warranty period via Sears, they sent a tech out then charged us. The dryer kept shutting off before clothes were dry. We thought the problem resolved, then reoccurred after the 1 yr period. Neither Sears or Maytag would stand behind the product citing it has been discontinued due to problems. Well... yeah, no kidding. We paid BGE energy efficiency company to come out and evaluate it. They tweaked the exhaust vent and cleaned out the duct, however, they said we needed a new sensor. My wife bought a new sensor, installed it, and the dryer still wont work right! (Shutting off prior to clothes being dry). BOTTOM LINE UP FRONT: I researched and bought a new gas LG dryer on sale at Home Depot and shelled out $849 unnecessarily thanks to shoddy product and lack of company integrity. DO NOT BUY SEARS OR MAYTAG!!!

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.

Maytag water efficient, no central spindle top load. Clothes come out with scum on them. Really a problem on the solid darks. I have to scrub with terry cloth to remove. Maytag insists this is normal. Refused to honor warranty. Usually check Consumer Reports for quality and best buy. Energy/water efficiency is important. I like to have some control over the machine so that I can use it the best way for me. Such as soak. This machine cannot be manually controlled at all. Also it doesnt have a lint catcher, doesnt filter the wash or rinse water at all. All the lint and pet hair remains on the clothes or even gets worse.The clothes are not clean. I have no way to control the machine for my use. It may be water efficient but seems to use too little water to clean the clothes. Maytag wants to blame the EPA - This is irresponsible on their part. Its an awful washing machine and they made it. Maytag continued to insist that scum on the clothes was working normally. This scum was added by the machine. I used very little detergent; the clothes were relatively clean - just lightly wore a few days. They come out of the machine with streaks of white scum that I have to scrub off. The clean the machine cycle uses a huge amount of water. This is really DUMB: washing the machine instead of cleaning the clothes! Terrible! And Terrible customer service at Maytag. DO NOT BUY MAYTAG.

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

Purchased a new Maytag washer and dryer in November 2015 after having a old set not Maytag for 25 years with no repairs. WOW. Then the new washer went out in Feb. 2016, now the dryer in May 2016. Very unhappy. Is it because the machines are now made in Mexico? Cheap labor and cheap parts. ICK!!! Thank god for the extended warranty.