I am grateful I dont have to beat my clothes on a rock. Absolutely the worst dryer Ive ever had!!! Previous Kenmore washer was my favorite! This Maytag does not allow me options to stop, soak & freely open & close as I choose. Even my adult children who occasionally use it say its the worst!

I bought my Bravos x washer and dryer set three years ago. Ive never been happy with them. You have to put the washer setting on bulky to even wash a normal sized load and they still dont come clean. Only three years old and Ive had problem after problem with the washer. As Im typing this I have a full load of clothes in the washer that will not wash, its full of water and wont even drain and spin. PLUS the lid wont unlock. So aggravated.

MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

This Maytag Centennial with commercial technology washer has ruined a couple of thousand of dollars of clothing, maybe 10 to 12 of my favorite shirts (ripped holes around the top of the pockets), bath towels and sheets and comforters and hand knitted small blankets that can never be replaced. It tore holes in nearly everything that was made out of cotton, I was doing spring cleaning and I normally wash most of my summer clothing, but this time this washing machine destroyed nearly all my summer clothing. This washing machine came with the house I just purchased. (I gave my older Maytag washer and dryer to some needy folks which worked great when I moved here). Disappointed in MAYTAG. Will never buy another Maytag!

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

MAYTAG BRAVOS WASHER - Biggest mistake I have ever made, like all the other complaints, washer does not clean the clothes. This washer and dryer are in our vacation home. Only used on weekends we are there, now the washer is broken, will not spin and UL light comes on, even with no clothes in it. DO NOT BUY!!! Like others have stated, we need to start a class action lawsuit against Maytag for fraud and knowingly selling junk.

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!

Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

It’s washing day today, so I’m angry, frustrated and livid to do it in my Maytag machines. I’m 72 years old and been doing this for 53 years. It’s not a job you love to do but you do it. I finally get to be able to afford whatever machines I want, so what do I do, buy Maytag. They are beautiful, see through top load, and see through dryer. So finally I get to use them, what a letdown. I don’t understand how they can put these machines on the market. Unbelievable! Also very expensive. The sensor for the water level is way off. It starts washing with hardly no water covering the clothes so this is where I put it on pause and add buckets of water to wet at least the clothing. I did a test to see how the clothes moved inside when washing. It was a load of white towels and I put in a bright green face cloth to see how it moved around in there. Well what a surprise, it stayed on top and moved about 3 inches to the right. That’s all it did. You don’t call that washing, I call that soaking! Terrible washer! I could go on and on but I’m getting too upset. Now for the dryer, the sensors don’t work right so what I do is use the timer and the temperature buttons only. Sometimes clothes gets stuck under the lint basket and by the time the buzzer tells me the load is finished drying, it is so twisted that it’s wrinkled forever. It has ruined a beautiful tablecloth of mine. I can’t sell these machines because I would feel very bad to pass them to someone else…Maytag does but not me. Because of my age I won’t be getting new machines probably, I’m stuck with them, but I would advise anyone shopping for a new washer and dryer, go out there and see what they have, come back home and look for reviews which I did not. Bad mistake! Note: I searched everywhere to write this review to Maytag on their website, none to be found!

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.

We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytags web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didnt they send me a recall notice so this could be corrected with a refund or something?

We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.

The washer drum fills up with very little water, very little. I can do an entire load of laundry and the stuff on top doesnt ever get wet. Went on Spring Break in Florida and a month later our clothes still smell like the beach. Grill out, and I smell steaks the next time I put on the shirt. Stain your clothes in any way, its there forever unless you hand wash it first.To get it to work at all, each time I have to start the wash cycle (I leave the soap out just to save it for the next start), let the drum fill with water, pause it, get all the clothes wet, then cancel the cycle. After it drains and the machine is off and full of wet clothes, then start it all over again adding soap this time. On the second try, set at deep cycle, it will add enough water to cover the clothes - Im guessing because it senses more clothes because the clothes are now wet from the first, cancelled cycle. During the wash cycle, Ill open the lid and robustly move everything around, almost hand washing. #Handy. The dryer is fine, Im keeping it. The washer, cant return it - been three months of this frustration (kept believing it was me, reset it multiple times, change the settings, tried everything). Im buying a new one and throwing this junk out. $700 lesson.

Bravos gas dryer - three issues in three years. Same issue twice, clothes are not drying. Now I have company coming and have to deal with his issue. The blower motor went. So, I have paid for a new dryer in repairs already. The washer is making such a loud noise when it goes into spin cycle that you have to turn the volume up to the highest level on the TV and it is still tough to hear. It’s unbelievably in the horrible quality. Make the product and parts in the USA and stop buying junk from China and Mexico. This is good American money that is flushed down the toilet with Maytag as well as your reputation. Fix your quality control and do the right thing!

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if youre lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I cant wash but four or five garments at a time. Its a piece of junk and I tell everyone I talk to, never buy Maytag, ever.

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, cant even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since its been 4 years. I will never buy another one.

Bravos XL Washer and Dryer (Maytag) is the worst appliance set ever. Not enough water in the bin, residue despite using the correct detergent, and clothes which do not even get fully wet during the wash cycle. I am so sorry I purchased this pair - I do like the heavy duty spin, and the dryer does dry (but the door clasp has somehow come loose and stopped working - has to be wiggled into place every time I close the door). The really frustrating part is the low water levels (and even bulky is less than a half a bin of water. I am attaching a photo with two sets of sheets, a towel and three wash cloths). Most cycles only put about two inches of water in the bin - appalling. And the long long long cycles - what is energy-saving about having to do a load twice and using more than an hour for one cycle? I wish I could adjust the water levels. Seriously disappointed in this duo. Sorry I wasted my hard-earned money on it. I was seduced by a pretty exterior.

I bought this new washer and dryer pair at Lowes August 2018. I chose this brand because of the very large wash tub (5.3 cu ft) since I have king size bedding. My previous washer was a front loader, and there were problems with the door seal molding and stinking, and loads had dry spots on them after washing. So within a very short time, I realized I hated this new washer. Very noisy, no agitator, very long cycles. You cannot adjust the time or water levels, and the biggest problem... I CANNOT REACH THE BOTTOM OF THE TUB! I had to steal the grabby toy out of our toy box to pull the wet load out! The laundry comes out all tangled up and horribly wrinkled, even when using the wrinkle-free setting. I line dry a lot of my clothes and now have to iron everything. Never had to do that before. I know Im stuck with this set, but will look forward to the day when it dies and I can buy new ones again.

We bought a new Maytag Bravo washing machine last spring. It was easy to understand the instructions, but that is all that was good about it. Like everyone is saying. It doesnt wash the clothes completely. On every dark load I have what looks like streaks of lint. I contacted Maytag. They gave me suggestions for solutions. None of them worked. I have put the clothes on for a second rinse and spin and it got out some of the lint. Also. they are evidently spun so hard in the washer, after they come out of the dryer they are a wrinkled mess. All the wash and wear, which is almost everything we own, is wrinkled. I have to iron every item. Never again a Maytag for us. If there is a class action suit, I want in on it.

My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldnt dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint. We were only a week away from moving again, so we waited until we got to the new house. The new house had gas hookups. So, we put the dryer that didnt work in storage and were thankful we didnt get rid of the other dryer. Now, just a few months later, the gas dryer isnt drying and is having the same issues as the electric dryer. How very disappointing! Both dryers are broken now, and it has only been 2 years. Each dryer has gotten about a year of use and then both quit. My husband, I and my two-year-old dont do that much laundry to break 2 dryers. My old GE washer and dryer lasted for years and is still working. We gave them to my husbands aunt who uses them and loves them. I agree someone should start a class action against Maytag. These issues are ridiculous!

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.

Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.

We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.

I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.

I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate about a year the pump had to be replaced on the washer- 2010. 1/2012 the tub needed to be replaced, 6/2012 the PUMP needed to be replaced again! Then 2013 the dryer need a new board at the tune of $391.00. And today, yes - yet once again I need a new pump! Over $2,000 in repairs on these awful machines. I called Maytag because I thought maybe they would care - not so much. The rep told me that the Bravos models were discontinued (shocker) but that she could give me a discount on a new comparable version at ONLY $600. How nice! I will use these until they fail again - which according to history - that wont take long and then I will NEVER EVER EVER purchase a Maytag product again. We work hard for our money and continually giving it to a company (for parts) for a product that they failed to make a quality product is not going to happen again! DO NOT BUY MAYTAG. Do your research and give your money to companies that care. MAYTAG should be held accountable and a class action suit should be filed. They need to GET IT and they never will if we sit back and let them take advantage of consumers.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.

We purchased the washer and dryer combo brand new from Lowe’s, had them delivered and hooked up together when we first purchased our house in the summer of 2016. 3 years later, both (expensive!!!) machines are having problems. The timer had to be replaced on the dryer, and the entire electrical panel on the washer has gone out and needs to be replaced. So disappointing. Model number MVWX655DW (washer), MEDX655DW (dryer).

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.

Purchase this machine Bravo XL Top Load Washer in Dec of 2016, noticed right away every load of dark clothes comes out of the washer with a scummy lint residue on them, some of the clothes are not completely wet when you take them out of the machine. Have talked to Maytag and tried their suggestions that did not work. Seems like a canned speech reading some of the other reviews. I am just at upset with the appliance store that we purchased this from after their sales pitch how these are the best machines made, made in Ohio, great company etc..etc.. Just one run around after another.

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.

I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.

I have had my washer and dryer for about 5 years. After a couple of years, I noticed my washer would fill and stop. When I go to put clothes in the dryer, it’s still filled with water... very inconvenient! I have to open and close it and then it continues. The dial doesnt work properly! The delicate cycle hardly works... that started after about a year. It just freezes up and stops. I have to open and close it. It does not rinse right, leaves a film on dark clothes, and I have to rinse again; I do not over fill it either. Sometimes it does smell a little mildew.The dryer knob does not work properly. I set my setting and pull the knob out, and it doesnt come on. I have to do it several times or change the setting or put it on 30 minutes only... very frustrating! I never had these problems with my Kenmores! I wish I did not switch brands. These things should work properly. I realize washers and dryers dont last like they used to, but come on! They also cost so much more than they used to. I wont do this again. I will do more research as to what is a good product. Too bad!

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

I bought a brand new Maytag washer and dryer at Home Depot and did not use until a week later when I found out that the washer did not spin out the water and the machine turned off automatically when cycle was not finished. As a result my load was soaking wet. I called Maytag customer service and they sent the technician. I was standing next to the technician to see what was wrong with the washer. After checking several things and seeing the unresponsive of the washer the technician told me the control unit failed and the clutch also failed. He had to order the parts and it will take at least a week for him to come back and fix it.I called Maytag customer services and complained about the brand new washer and ask them to replace it with a new one as I dont know if the problems returns and it doesnt have just one failing part. Both the controlling unit and the clutch were failed. Also i bought a brand new products I expect it to work. I dont want to pay for brand new washer and I could not use it plus it took so much of my time going back and forth between Home Depot and Maytag. It was so stressful and I had tons of laundry that need to be done. I also had to take half a day off to call the Maytag customer services and Home Depot.During my first call with Maytag customer services I asked them to call my local Home Depot so Home Depot will allow me to exchange for another Maytag washer. They had refused at first but when I told them all the reasons above they agreed to call Home Depot and allow the replacement. They asked to hang on the phone while they were calling Home Depot and finally confirmed with me that I could go there and do the replacement.Surprisingly when I came to Home Depot they said they did not get any notes or call from Maytag regarding my PO# and the replacement. I had to wait for 1hr and 15 minutes for the Home Depot to be able to connect to Maytag customer services and we had to wait for their supervisor to approve the replacement. I was so disappointed later to hear Maytag supervisor telling Home Depot that I had to wait for the repair and they did not approve the replacement. Its really a waste of time and money to buy Maytag products and they dont honor what they said to customers. Once you pay them they take your money and dont really care whether their product is worth the money consumers spend on them. In general its a rip-off!!! Stay away from Maytag products if you dont want to waste your time and money!!

I purchased a washer/dryer, Maytag from Home Depot Nashville. It was delivered and set up. 02/24/17 the date of purchase, delivered 03/07/17. I have tried in every way to get the washer to wash properly, but to no avail. The water level doesnt cover the clothes, it takes 10 to 15 minutes for the wash to begin its cycle. It doesnt spin the clothes dry enough to put into the dryer. The washer makes all kinds of sounds thats drives you nuts while setting up to not wash your clothes clean. I have contacted Maytag on several occasion about this problem, they sent out someone to service the washer. Now, why would a brand new washer need servicing. Somethings wrong. It isnt functioning up to standards and they should give me another washer.Now on 05/18/17 the washer was serviced, I have called them again to do something about this piece of **. I was told that the only thing they could do is come service it again. Why, must this brand new washer be serviced every week. It doesnt make sense... I dont want this machine, I want my money back so I can purchase a machine that will wash my clothes properly. I purchased a secondhand washer and dryer from a used appliance store, it lasted my family 10 complete year. The only reason I dont have it now is because I wanted to upgrade, since I have never had a brand new set. What a disappointment. Everything that looks good from Maytag isnt good. I dont understand why they wont stand behind their product.Somethings got to be done about this. Maytag will not take my money 1,200 and force me to keep this malfunctioning piece of nothing. Im going to Youtube this product so the consumer can see how this product doesnt work properly, therefore they wont waste their hard earned money. I will be contacting the BBB Nashville, and wherever I need to. I will let the consumer know the make and model of this product and where it was purchased from. Maytag I want every penny back. And, should hold you responsible for ever time I have had to go to the wash house because my brand new set wont work, and your company wants to service it every time I try to wash. I purchased this appliance on the strength of the well known name, that was the wrong thing to do.

Purchased Maytag 3000 series washer and dryer in June 2009. Like many other reviews, the washer is making a terrible loud noise during the spin cycle. I contacted Maytag customer service and was told wait time is 10 minutes and opted for the call back option. Received a call back from an agent located in Tennessee, United States and he checked for recalls or projects and found nothing. Offered a technician call in my area for $112.00 for 30 minutes to diagnose the problem. I told him that if he checked on the reviews, he will see many regarding this problem and a bearing issue at a cost of up to $700.00. The Maytag repairman is not only lonely but out of business and Whirlpool bought them out. I would never again purchase Maytag or Whirlpool products. We are seniors and do not abuse our appliances and why do they not last at least 15 years. Talk about disposal washer machines, who can afford to purchase them every few years. The washer sounds like a jet going through our house when it is in the spin cycle.

Maytag junk MFW2055FRZ00. We had to replace our reliable 15 year old Frigidaire side by side fridge when it failed due to a compressor failure. We should have pressed the service company to replace it or found someone who would. We were limited in replacement units because of built in cabinets, thus a smaller French door (so we have to open two doors rather than one) Maytag. Perhaps our 30 year old Maytag washer and dryer made us believe Maytag still offers high quality products. We were wrong. Everything about the unit is poorly designed, cheap and flimsy. The freezer drawer pulls out unevenly and the ice maker is primitive. Above all no matter what appliance you choose be sure there exist factory authorized servicers in your area otherwise warranty issues are a problem.

This Maytag Dryer (Model #MEDP575GWO) was delivered January 29th and the paint on top of the dryer is bubbling and peeling. I haven’t even had the unit 4 months yet and they tell me the warranty for “cosmetic” reasons is on 30 days. This is completely unacceptable and I will sue them if necessary. I am in utter disbelief.

I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!

I purchased Maytag Centennial Commercial washer and dryer eleven years ago. Both are still going strong. It has been a great purchase. Only issue is a couple of stains have appeared on outside of appliances.

My Maytag fridge was purchased on 2006 and since then have had multiple service repairs. Too much freezing, not cooling at all, fan replaced. Now freezer door not sealing.I tried a few days ago to get extension on warranty but was told it had expired so I could not renew. Why wasnt I told I needed to renew back in April before it expired? I believe they are not renewing because of the history of the appliance as it has too many repairs, it will not be cost effective for the company. We have also, in the last 10 years, purchased a washer and dryer and a large screen TV and all have the same problems. What are the chances of getting all lemon appliances? Obviously we are not shopping there any longer but many people are going to have to deal with same issues we did. All the while the company keeps making money!

Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.

Maytag Bravo washer and dryer delivered 2 days ago.My complaint is with the washer. I didnt know it was HE and that it requires special detergent! I didnt know the lid locks! I didnt know when I push the hot water button, the machine mixes in cold water! Complicated, delicate machine and not user-friendly. I dont expect the washer to last long.

I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesnt work. They dont make them last anymore.

Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, nothing they could do. Really?? A major part was defected and there was nothing they could do! Its very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...

Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.

I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.

Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.

Bought a Maytag Washer, in 2010 the Bravo. Good looking washer and dryer. I bought a 4 yr warranty for both. My washer has needed service every yr of the warranty, leaks and has stopped running. Now it is out of warranty and it is leaking again. Was just fixed a little over a year ago. I am now seeing a lot of rust around the top of the washer. It has just about covered the one port where you put the bleach in. The seam around the top in the crease is full of rust. My dryer is fine, bought them both at the same time. I have never seen this on a washer before. My mom has had her Maytag for yrs no problem. I bought these thinking they would last, boy was I wrong.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.

I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.

This Maytag is about 7 years old now, at least, and is still running strong. The one thing I do miss, though, is the lint collector basket that used to be on GE washers Ive had in the past. Kleenexes have a sneaky way to getting into the laundry and picking out the remnants is a royal pain! The lint basket on the GE would save me that task.

Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!

The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.

Within a year of purchasing this washing machine, I needed to schedule a repair service because the washer started making an unfamiliar noise. Repair Service shows up and refuses to touch my washer. The ink on the Serial and Model number (stick on label) inside the washing machine door has washed off. Sticker label in excellent shape, except all the ink has come off. If the Repair Serviceman cannot read the label, NO SERVICE FOR YOU. MY SAGA... Did you know that if your washer or dryer does not have a readable serial number on the machine, NO repair service will work on it. It does not matter if you have all the paperwork showing this information. If the original label is unreadable, no repair service will touch it because they will be fired. Maytag changes parts on a model all the time. The serial number is the ONLY way a serviceman can tell exactly what parts your washer was made with. Apparently the serial and model number label sticker was not printed with permanent ink. The Repair Service said the Serial and Model number ink washed off the label because the sticker was incorrectly put on the inside of the washer door at the bottom. But they were WRONG! Maytag shows online that is exactly where the serial and model number sticker is supposed to be located. So, I called Maytag to order a new serial number (stick on) label for our washer. I gave Maytag the information and I was told I would have the label in two weeks. Then I called back a week or so later to make sure the serial number was ordered and on the way. Maytag said there was a misunderstanding, and that they received my request on 6/17/15 and it was sent to the ONE AND ONLY GUY that makes replacement serial number tags and he was sent my request on 6/22/15. Maytag said it would take the one and only man quite some time to make the label (SINCE THERE IS ONLY ONE!!!) and I could expect to receive the replacement label in 4 to 6 weeks and they were sorry, but there was absolutely NOTHING they could do about it. So as my year old washer sits for over a month, Im going to the Laundromat each week. We should have received the new serial number on August 6, 2015. So it’s taken almost 2 months and my label is close to two weeks late. To date I have not received my serial number. I tried to use MAYTAG chat, dont bother, they said they couldnt help me. I needed to call in. So I emailed Maytag today for their support services to tell me WHEN I can expect to receive my new serial number label. I bought this through hhGregg. Check your Maytag washer. IF THE SERIAL NUMBER AND MODEL NUMBER LABEL ARE INSIDE THE DOOR, CHECK TO SEE IF THE INK IS COMING OFF THE MACHINE LABEL, and order a new one NOW if it is, or you will not be able to get your washer serviced. Do not put new label back on the inside of the washer door. This is just unbelievable.

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain. Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didnt charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!

Our $1,000.00 Maytag Bravos is only 4 years old (also bought the matching dryer at the same time). We have had to purchase two new motherboards for the washer and now the uL, during the spin cycle, comes on and my clothes will not spin out. I have followed the manuals directions to unplug, wait, replug, redistribute, etc... all to NO avail. So very disappointed with this machine. Bought it because it was a Maytag, but will never buy another :( I had this machine repaired with major amount of parts and expense (due to the uL problem), BUT the uL code still keeps coming up. I am one really unhappy customer.

Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - its not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.

Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.

I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

The new Maytag commercial brand is different than the traditional Maytags. Uses less water. The new technology in the variety of choices for cycles and the steam cleaning for the dryer is a great feature.

I purchased this set 7 years ago and the washer started stopping mid-cycle and the dryer sensor doesnt work. I called the Maytag service number and after several phone calls (they had my name spelled incorrectly and the wrong address), was able to schedule an authorized servicer. He said the motor and motor controller needed to be replaced and it would cost over $900. When I said I expected my $1,200 washer to last more than 7 years, the service person informed me that the machines were made by Samsung (not Maytag) and just carried the Maytag label. He said the Maytag Neptune washers and dryers were the reason Maytag went into bankruptcy and was bought out by Whirlpool. I am disappointed Whirlpool/Maytag does not stand behind this product and will not buy this brand again.

Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.

Please save your money and do not purchase a the Bravos XL MCT Washer and Dryer! I am sickened by the fact that I spent $1,800 on the biggest pieces of junk there ever was. Youd think a company like Maytag would be able to build a product that worked properly. We are getting ready for our FIFTH visit by a service repair company that will only plug in their computers and say nothing is wrong. Well here is what is wrong: Washer does not rinse all of the soap and I have many, MANY, pieces of dark clothing that are ruined because of the white streaks all over. I have done EVERYTHING the service guys have said to do; use less soap; use the deep water wash cycle, etc. etc. There are only two of us in the household so my average load size fills the EXTRA LARGE drum maybe half full so all their advice hasnt worked. It does not rinse the water out of a load of towels (remember there are only two us so not that many towels) and I have to run it through a rinse and spin cycle. Waste of time, energy, AND money. I washed a single coverlet and had to run it through a rinse and spin cycle twice to get the water out! If you use the bedding cycle, it runs for 90 minutes and still doesnt spin all the water out! The dryer is not better either. On average, it takes one hour and ten minutes to dry 3 bath towels, a couple of hand towels and a wash cloth. One of the service people that came out, checked our dryer vent and said everything was hooked up correctly. Talk about a waste of energy!! I would do anything to get rid of these pieces of junk but we spent so much money on them Im stuck until I win the lotto or something! I cannot stress enough that you will be wasting your money if you buy any washer and/or dryer product from Maytag! Believe me, I regret it every day!

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.

I purchased Maytag washer and dryer on 12/6/2011 and they required four repairs of the same problem. The bellow and rubber seal continually break and rip. Same issue all four times and Maytags response was to get a second opinion. Okay, same issue and same problem. Maytag does not warranty their machines for a full year and have yet to solve the problem with the machine.

Actually, I have had my Maytag washer and dryer for 20 years so they are not new but I am thankful for this set because of the workload it does for me. I sometimes wash heavy loads (blankets, bedspreads, small area rugs), and this pair performs superbly. My son wanted to buy me a new set for Christmas last year but I definitely said no. I truly am happy that I bought Maytag and I truly believe that the Maytag repairman is a bit lonely.

I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!