We were delighted with our new Maytag refrigerator, model #MBF2258XEB, until the compressor died less than a year after we bought it. Home Depot, where we purchased it, directed us to the A&E Company for service. Two weeks later, we are still without refrigeration; Maytag refuses to replace it and even refused to overnight the new compressor. We thought Maytag set an industry standard for excellence. Don’t buy this product if you want a reliable refrigerator from a company that stands behind its products.

This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

I bought the newest most energy efficient Maytag model M9BXXGMYM00 (for about 1K) from a local appliance store and after 9 months it wouldnt freeze. The local store picked up and left a loner for the fridge and made repairs in shop returning it in a week - great - except that approx. 11 months later the fridge again wouldnt freeze. The store sent repairman who charged 125$ to tell me it had leaked its freon again and would need repairs which were no longer covered under 1 year Maytag warranty. I asked the store to back their work but was only given a refill of the freon and half off the service visit. 2 months later the fridge is not freezing. I know because the repairman and store owner Mike told me that it had freon leak and that Mike himself had made repairs to the leak that the unit wasnt repaired.I have read that freon is toxic and can be hazardous to people with heart conditions and a list of bad effects. Maytag will only send someone to repair unit for a service call charge plus the repair charges and will not replace a defective unit. I can take the appliance store to small claims court over faulty warranty repairs but probably not the health risks - which are disputed by the experts. Ive read reviews and have heard from people who have appliance issues that the companies basically use a defective unit as a cash cow sending repairmen back again and again and never fixing the problem making a lot of money off of frustrated people who have bought a lemon from a company who doesnt back their product or their work. I was only looking for a decent refrigerator and paid plenty for one. I now have to get rid of a nuisance or pay to fix it - probably more than once and spend lots of time getting through the court vs. store owner process for any of the 1000 bucks lost on the defective toxic junk I got from Maytag.

In 2006, my wife and I purchased a new Maytag refrigerator, the model type with the freezer in a drawer near the floor and the drawer is under the main door of the fridge. The thing has a sealed system and has a freon leak which makes it nearly impossible and not financially prudent to try to fix. Two repairmen were out and I spent $200 for them to tell me the same bad news. Its unbelievable that this junk wouldnt even last ten years. What is this, Russia? Ive heard some of their awful appliance experience stories and now this can join them. The reliable Maytag repairman who never has anything to - you know the one. He is probably dead. Hes not really the one to blame here though, it is the reliability of Maytag that is dead and will remain so for as long as this company is alive. Dont ever trust or buy Maytag if you care about making your investment in new appliances last! Dont do it, people!

Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.

I had the same problem with my refrigerator that others had that the water would freeze in the bottom of the freezer then leak on the floor. Now I have to have my floor replaced because leaking. I also have to have some walls replaced because of mold. When I called Maytag they said that they would send the part but we would have to install & that they knew this part was a problem. Luckily I had the extra year warranty. How can a company get away with this? If they know that a part is failing why didnt they notify anybody? Now the damage is done & hopefully my Homeowners insurance is going to pay for the damage. I paid $1,100 for it, 1 1/2 years. Thank goodness I bought the extended warranty. My advice is dont buy any Maytag products ever!!

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.

I have used several brands of refrigerators and Maytag stood out for me. Everything works as good as new. However, my experience with ice machines, has been the first thing to quit.

We purchased a Maytag refrigerator and right away had a loud noise. Found out the ice maker was on even though we dont have it hooked up. Now our freezer isnt working. Food is defrosting and ruined. Bottom half of refrigerator is freezing everything. Our fruit and pop and water and lettuce all frozen. 4th time they came which is today. Now says our freon is low so well see what happens. The repairman was so rude he was yelling. We said our Popsicles turned to slush so he said, Dont buy any. He was so nasty. No more Maytag for us – waste of money. Even had the compressor replaced. Wasted 1100.00.

Purchased MBF1958 model refrigerator July 2012. Has had 3 major problems. 2nd time the compressor has failed. For over 1 month have been playing phone tag and given the runaround by Maytag. Never return calls when promised and get a different story with each person I speak with. After 2 service calls to diagnose a bad compressor, $69 service fee, two weeks for the replacement to come in, the third serviceman decides this is not the problem and the refrigerator cannot be fixed. Maytag has once again offered to SELL me a replacement at a discounted price. Do I really want to subject myself to the HORRENDOUS MAYTAG EXPERIENCE again?

I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.

H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.

Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.

I’m so disappointed in this refrigerator! It does not keep a steady temperature. It’s only 3 years old and will not buy another Maytag. I do like the freezer on the bottom but it also does not keep a steady temperature.

Our experience with our Maytag refrigerator has been anything but good! It has the model # and serial # of the ones that have been recalled, only we have just found out about this. We bought this new at Sears. Soon after, it started having troubles with the freezer, would freeze up and the whole thing would stop working. Over the years, we have had repair after repair, money after money. Just for the record, my husband and I about every two weeks spend about one hour defrosting this monster! It looks nice on the outside.

My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.

Ice maker stopped making ice within first month. Repair man came out next day. Said ice maker only makes 7 cubes at a time 8 times a day. REALLY? A $2000 refrigerator only makes 50 ice cubes a day??? Why would I need a refrigerator that size if there was only one of me? Obviously, Ill be keeping a bag of ice nearby.

Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!

Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.

Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

Has anyone talked to an attorney to see if a class action can be filed? My fridge is leaking, sheets of ice on floor of freezer, and ice maker doesn’t work. Looks like it’s the norm for these. Please post if you have spoken with an attorney. If no one has, I am going to.

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.

Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.

Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!

The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?

This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!

I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.

I bought this Maytag refrigerator model MF 12269FRB00. It is not, user friendly, meaning that condiments and small bottles just dont fit conveniently in any space, The biggest issue is the ice maker. The ice maker shoots ice out on each and every attempt. Every time you want ice you are guaranteed to have ice shoot out of your glass on to the floor. I often challenge my guests to get ice without the cubes shooting out of the glass. No one has ever won. Dont buy this piece of crap, unless you find humor in having ice on your floor every time. Shout out to Grays Appliance in Melrose for selling crap! I will never buy from them or Maytag again. To the engineers who designed this product, you suck too!

Purchased my Maytag in November of 2010, with the freezer on bottom. Within 1 year the ice maker stopped working, and every 8 to 10 days it gets a sheet of ice on the bottom, and water runs out all over the floor. Guess, Yes the warranty expired and scared to death that Im gonna have to replace my floor. If there is a class action suit out there please inform me.

I have a French door fridge Maytag like everyone else. The bottom freezes over and I have to de-ice it. Now the freezer doesnt want to cool. Its 3 years old. Total piece of junk.

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

This is about my model MFI2569VEB2 refrigerator. It has French doors with bottom pull-out freezer, refrigerator door ice and filtered water dispenser. The delivery person installed the fridge and took off outside plastic and left inside plastic in. It froze everything until I took out the inside plastic. Within the first year, water started shooting out of the top of the fridge. A rubber connector for the icemaker, which was on top of the fridge, had broken. Within 18 months, it freezes everything in the refrigerator, even on the warmest setting. I have to leave it unplugged each night. The icemaker gets big chunks of ice stuck to it and wont let ice out. On top of all of that, the water from the fridge door pours out extremely slowly, this just how they are built.I will have to fix the thing myself and eat the expenses, so to speak. I bought the Maytag because Samsung had poor reviews. No matter how fancy you want your refrigerator to be, and how nice you want it to look in your kitchen, stick to the basics. The fewer bells and whistles, the more reliable.

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.I never get a call back. I give them a few days, then I call back and get the same runaround again. Im getting nowhere with these people. My refrigerator is a $6,500 refrigerator that Im sure they just dont want to replace or offer me anything for that matter. They should abide by the contract I have with them.

Ice builds bottom of freezer then leaks onto floor. Should be a recall.

Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.

Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.

I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!

Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.

I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.

I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.

We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.

We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. Weve had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. Weve had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DONT BUY A MAYTAG refrigerator with the freezer on the bottom!

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Maytag again. I went to this site to see what the problem with my fridge was and read that I am not the only one with this problem. From the beginning it never worked right. Often the food in the fridge got ice crystals in them so I had to up the temp. This made the freezer not cold enough so I had to lower the temp again. This is a constant affair. Now the bottom of the freezer is collecting an ice sheet or a water bath that has to be removed every other day so that it doesnt built up or leak out. Will have to buy a new fridge. But now I am worried that I might buy another lemon.

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.

Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.

I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.

Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.

We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

Im told even though my fridge is leaking water and making sizzling sound nothing can be done and my model number and serial number match the recall for this product and I was told that if my fridge catches fire then, Call us but to me thats ridiculous.

MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!

I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I dont think the Maytag man is sitting around from lack of work, maybe laziness. Dont buy a Maytag.

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didnt seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products cant last more the at least eight years, then it is such a waste of our money. Do better! Im writing Consumer Report and the President of the company. Who replaces all the food loss?

DO NOT BUY MAYTAG REFRIGERATOR. I purchased a Maytag refrigerator 3 years ago, now it started to leak water on the floor. Repairman said this happens after about 3 years to all Maytag refrigerators because the water hose is too small and gets plugged which causes water to flow into bottom of freezer; 2 inches of ice on bottom of freezer. Now we have to remove everything from freezer and refrigerator, unplug for 2 days to melt ice so we lose all of our food in freezer and refrigerator.

MAYTAG REFRIGERATOR SAFETY ISSUE SHARP EDGE Maytag refrigerator model MRT118FFZ01 purchased Feb.2018. There is a safety issue, sharp edges. Maytag has been aware of this for over 1yr from customer reviews. I went to consumer affairs.com and there are numerous complaints on products/customer service. I have been asking for a replacement door since Feb. On Sept. 7th I cut the palm of my hand on sharp edge, drew blood, no stitches but I was very upset. Called Maytag, transferred to the safety dept. sent out service tech. He reported that it was a safety issue, very sharp edge, he had to put duct tape on corner to prevent any more injuries! He requested that new doors(freezer&refrigerator door) only be sent, I do not want/need the whole unit replaced. Freezer door has sharp edge also. I have numerous emails to/from corporate office begging since Feb. for a new doors so that this would not happen! Maytags solution is to buy back refrigerator or I should pick another model. Neither is a solution for me. I picked this model for a reason. I asked them to provide me with the simplest solution which is to contact factory where it is made, red flag it, talk to manager, quality control check to see that there are no sharp edges before it is shipped to me. They refuse to do that 1 simple common courtesy, customer service request! They cannot guarantee that door will come without a sharp edge! My model is not the only 1 with this problem. I talked to salesman & model in store has sharp edge & in the reviews the same model had sharp edge which was submitted over 1yr ago! So Maytag has been aware of this safety issue for some time now but chooses to do nothing about it! I chose Whirlpool because of the name, I thought it stood for quality & above all excellent customer service. Was I wrong, found that out thru numerous phone/email conversations. They just dont care! Is it too much to ask Maytag to give me a refrigerator with no safety issues?!!! I have talked to Aaron in the corporate office, he was no help at all. His # 866-817-5404 ext **. I have all the emails to/from him. Please help, I want this same refrigerator, only model that would work for me. Now that I have had personal injury & have spent so much time/effort, aggravation since Feb. trying to have them do the right thing I feel that I am due monetary compensation. Bottom line this complaint is concerning a safety issue & horrible customer service from the call center to corporate offices! The Maytag name isnt what it used to be known for, quality & service.

Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.

I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.

Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.

I am a regular customer of Leons and used to buy all my home appliances from them, because I trusted their quality and service of their products. However, last time I bought French Door Maytag refrigerator from them, about two years ago, we suffered from defects in this type of fridge. The problem started before one year when my wife saw some leakage of water on floor in the front side under the fridge freezer door. In the beginning, this was occurring once a month or every two weeks, so she didnt think it would be a problem or it might happen occasionally. However, the water leakage now became worse and almost every day. We had to put a towel permanently under the freezer door to dry the water which appeared ugly. Also, I had couple of accidents that my child slide over because of that water leakage. I spoke to one technician, he told me resolving this type of problems is not guaranteed because the problem will appear again or after while. He said this could be a manufacturing defects in this type of Maytag fridge models!!! Another problem appeared also one year ago, that one of the door handle started to shake very little, but now it looks like moving from its position and there is no way to fix it!!!Therefore, when I requested the help from Leons they told me that, You didnt buy the extended warranty and we cant do anything for you!!! You can talk directly to Maytag. Then, I send email to Maytag explaining the problem. They even didnt bother to reply or call me. Now, I feel that I was bluffed by these companies. I didnt think that I was buying a $2,000 refrigerator to scrap it after two years. That is ridiculous when you buy defected product from them, but they dont care to resolve the issue.

We purchased a Maytag refrigerator with bottom freezer and French doors, in March of 2015, Model No. MFF2258DEM00. Its adjustable shelves and adjustable door bins were big points in its favor, at least in my eyes. So far both the fridge and freezer cool fine. The automatic ice maker was never connected, so we obviously have had no problems there. However, within a few months of purchase the bar that supports--and provides tracks for--the vegetable and fruit bins broke. It was replaced, but within another few months it had broken again.This is a DESIGN DEFECT that wont be remedied by replacing the item. The bar, which is plastic, hangs from a thin lip about 1/2 long by 1/8 thick. Thats way too flimsy to support the weight of one bin, much less two. There is no way to repair the bar. The entire assemblage needs to be redesigned and remade from sturdier material. Its not simply the inconvenience of having bins that dont operate smoothly. With their track broken, the bins rest on the glass top of the meat and cheese drawer--and threaten to break that. Theyve already caused the door to that drawer to crack.

After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.

I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.

Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.

I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

Frigidaire makes a good fridge. It works good. It has an alarm when you leave as door open. Great appliance. If I could afford it Id get another one when this old model I have gives up on me.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

I purchased a Maytag fridge with a freezer on bottom. As you know there are many complaints regarding ice build-up in freezer causing leakage out onto the floor. I will not purchase Maytag again. For 3 years I have fought the ice buildup and it has ruined my floor! Poor design - should have been recalled!

My Maytag refrigerator has driven us up the hill and back and has taken us several months in order for us to get the issue solved. This is quite an expensive fridge freezer and the after service has been diabolical to say the least. All their service calls in the UK were handled by a third party and it seems that there is some sort of change of ownership between Whirlpool and Hotpoint so after all the previous visits by different companies the problem of water leaking unto our floor is still going on and now all their call are being routed through a major insurance and a utility company who are more interested in trying to signing you up on one of their insurance policies than fixing it.To make matters worse the contractors they use are absolutely useless when it comes to fixing american style refrigerators. I was told I needed various parts which would have cost hundreds of pounds or that the appliance was uneconomical to repair. All of which was untrue. This I later found out when after emails after emails Whirlpool passed on the contact details of a service agent ags refrigeration who came out and found that there was a fault with the water in line connector at the bottom of the refrigerator which they replaced.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

Maytag MFD2561 - The metal piece between our French doors is also rusting. It is a design flaw. We also have a GE French door refrigerator and that piece on it is not metal!

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.

We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.

The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

Purchased a new Maytag refrigerator in January 2013. In September 2013, the ice maker stopped working and Maytag sent out a repairman to replace the ice maker. In February 2014, the ice maker stopped working again. I contacted Maytag and was told the refrigerator was no longer in warranty. I told them that since the ice maker was replaced in September the warranty should have covered me for a year from that date. The Maytag representative told me that was not had it worked and asked if I wanted them to repair the item for a fee. I bought a non-Maytag ice maker and replaced it myself. It is now July 2015 and the ice maker is still working fine. I am not a repairman.

An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.