On Thurs. Sept 25 at noon the alarms and lights started flashing on my refrigerator when I tried to get some water. I called Maytag, told them what was happening and told them to bring a motherboard when they came as nothing was working but the lights and alarms. I was told it was too close to the weekend so they would be out Mon. the 29th and I should just to get some dry ice. They came and the order said nothing about a motherboard, which is what the tech person who came also said it needed. Now they will be here on the 7th of Oct - maybe. 12 days is highly unsatisfactory for refrigerator repair. They had 4 days to see that the provider had a motherboard before the serviceman wasted a trip. Ive spent $102 on dry ice and now Im going to lose the food anyhow. I like the refrigerator but the service is really terrible so I wont be buying another Maytag appliance. The person at the call center ignored my diagnosis and it will be even worse now as over the weekend Maytag switched their call service to India!

I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in May 2012 and the compressor recently failed roughly 3 months from the two-year mark. We first noticed the issue this winter when the bottom level of the fridge start freezing our food. We adjusted the internal temperature setting down, but this did nothing. Then the compressor started cycling on/off for roughly 5 minutes at a time. After we noticed that, the freezer no longer kept things frozen. We called the Maytag repairman ($80 including taxes just to visit). He said the compressor is gone and that They dont make them like they used to. - I thought he was joking. He also recommended getting a servicing contract on a new fridge (but I would expect that from a serviceman). The cost to replace the compressor was over $600 and their work is only guaranteed on that part for 3 months (so anything else in the fridge could go wrong). I asked if we could have avoided this - he said it was possible that if we had unplugged the fridge for 10 minutes when we noticed the on/off cycling, it might have given the fridge time to reset (so take that for what it is worth). Our previous fridge lasted over 8 years - I dont understand how Maytag (owned by Whirlpool) can sell a high ticket item that will work for less than two years. I will not be purchasing another one.

We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, “your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance.” I am so disappointed in this company, the product, the customer service, maintenance service etc.

This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!

Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.

New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

Has anyone talked to an attorney to see if a class action can be filed? My fridge is leaking, sheets of ice on floor of freezer, and ice maker doesn’t work. Looks like it’s the norm for these. Please post if you have spoken with an attorney. If no one has, I am going to.

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

This fridge is a piece of crap. Bought brand new and right after warranty the freezer started freezing up and leaking all over the floor, ruined the wall behind the fridge which created mold as well as the puddle on the floor that multiple people in my home slipped and fell and it started shocking anyone who touches it. Called a repair man he says he doesnt know why its shocking probably is the manufacturers fault as well as the defect causing it to freeze up and leak. I call Maytag and the guy doesnt seem to care that my 7 year old has been shocked and says unplug it and I will just need a new fridge. I already spent the money on the new fridge. Why should I have to go buy a new one now after 2 years, that I cant afford. Its ridiculous how many other people are having problems. Its a defect and should be recalled and they should have replaced the crap fridge they sold me in the first place. You would think for such a big company they would do something but yet people are getting seriously injured and this seems like it should be taken to court for a lawsuit. I am extremely unsatisfied and wont ever buy a Maytag and will let all my family and clients through my cleaning business not to ever purchase a fridge from Maytag.

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

We bought this Maytag MFI2269DRM01 Fridge/Freezer in June 2016. We have nothing but trouble. First the center rail holding up the Fruit/Veg drawers snapped within a month then the freezer drawer would not close properly which gave us all sorts of problems (door open lights flashing and fridge staying on longer. Lights not working etc.) The service tech came out and tried to fix it and went away saying it was not repaired that he would need a new freezer drawer. In the meantime I had to push the drawer to try and get it to work right. Now the handle is loose and the stainless steel front of the drawer is damaged by pushing it in so much.This repair started in November and now it is the end of March. I asked them to replace the complete unit but they say that the warranty is just to repair. It seems like they have no parts to fix this. Then the new center rail snapped again!!! When they sent the part out to me to install, I found the main frame of the Fruit/Veg rack at the back had snapped. Everything is brittle plastic with not enough support. (The only vegetable that I think I can put in the drawers is mushrooms.) I thought by buying a Maytag that the name sold it. What a piece of junk it is!!! Will never buy another Maytag product!!!

My 14 month old Refrigerator made a popping noise and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didnt cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and were not sure if this will fix the problem. I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced? When I called customer service and spoke to Brittany she gave me her standard robotic answers. I asked to speak to a manager and she sent me to the never-ending hold zone. I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.To Maytags credit, I spoke to customer service and they agreed to cover the parts and labor for the repair even though it is two months past warranty. Maybe I can get another year out of this reliable appliance. I am told that all of the major brand appliances use the same compressor.

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.

Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.

I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.

I am not complaining at all about my dealer. I am complaining that I also am like the many others with the French door fridge/freezer. The bottom of the freezer freezes up and water pours all over the floor. I thought that Maytag was a good appliance, but also had problems with the pump and drain on my washer. Both of these are only 2 1/2 years old.

We were delighted with our new Maytag refrigerator, model #MBF2258XEB, until the compressor died less than a year after we bought it. Home Depot, where we purchased it, directed us to the A&E Company for service. Two weeks later, we are still without refrigeration; Maytag refuses to replace it and even refused to overnight the new compressor. We thought Maytag set an industry standard for excellence. Don’t buy this product if you want a reliable refrigerator from a company that stands behind its products.

What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

I saved for this refrigerator for some time and assumed at my age this would be my last one. Thats a joke, less than 2 years and I see this water leaking on my floor. I blamed my dog at first. This was a Home Depot purchase. I love the middle drawer but the freezer has this problem. I removed the ice but it comes back. I did not purchase the extended warranty because if you have an excellent product, you dont need an extended warranty. And of course this happened RIGHT AFTER the warranty ran out. I am VERY upset with Maytag/Whirlpool. Will NEVER buy another product from them. This fridge should not have problems in less than 2 years.

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.

When our ice maker (Model # MF12269VEM10) stopped working, we contacted Maytag, only to be told that the 1-year warranty had expired. So we had no recourse but to contract a repairman. He replaced the valve (and in the process, because of Maytags decision to use plastic tabs instead of screws, the tabs for the filter housing broke off in his attempt to reach the rear of refrigerator where the valve went and we had to pay to have the housing replaced, also). The new valve did NOT fix the problem. Water continued to run out of the water dispenser after you removed your glass. We re-contacted the repairman who returned and proclaimed that there was air in the lines and it should work itself out over the next several days. Yet that night, I noticed drops of water running down the control center and filling the drip tray. I placed a towel on the floor and emptied the drip tray several times that night, before turning off the ice maker completely the next day.Unhappy with the original repairman, we contacted another who came out and discovered that the new valve was leaking from the top. That is when the filter housing broke and we had to use duct tape to hold it in place while the new repairman ordered a replacement. He tightened the valve and cycled the ice maker several times only to discover that the water overflow switch on the ice maker wasnt working, thus water was overflowing into the ice maker container. He turned down the water pressure to the refrigerator, and we tested it again. All seemed to be well until the next day when no ice was released from the ice dispenser. When I removed the ice storage bin, I found everything frozen from water overflow. I turned off the ice maker entirely and contacted the repairman, who ordered a new ice maker, which took about a week.After the new ice maker was installed, along with the new filter housing, the repairman cycled the unit several times before leaving. Yet by the next day, the ice in the storage bin was frozen in place again (I have pictures), and we contacted the repairman who ordered yet another ice maker. It took yet another week for the part to come in. After it was replaced, I monitored the ice container each time I heard ice drop into it. The 1st time there were a few drops of water in the bottom of the ice maker. The 2nd time, there was a 1/4 cup of water in the bottom. I immediately contacted the repairman to let him know and turned off the ice maker yet again.I find it hard to believe that a new valve, fresh from the package, and 2 (TWO) ice makers, fresh from the box, were all faulty. The repairs started on February 25th 2015. It is now March 21st and the ice maker is still not repaired. The 2nd repairman is doing his own research into the problem (for which we applaud him!) and now we ask you for your feedback as to the problem and how it can be solved.

I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.

Our refrigerator is just 2 years old and it have been leaking for over a year. It started leaking right when the warranty expired. I am so mad. I called them and they said... You can purchase a warranty for $400. I am like.... what!!! I called my home warranty and they fixed it for $100. A few months later it is leaking again! I am so mad... It is a $1200 refrigerator. What can we do as a group to fight for this? There have to be something that we can do?? It is so frustrating. If there is an attorney that can take care of this group that would be great.

I purchased a refrigerator 9 years ago and the ice maker stopped working. When the repairman took it out there was plastic peeling from the ice mold. It cost $261.11 to have the ice maker replaced and the ice maker he replaced it with has the plastic on the ice mold. He said that GEs ice makers do not have the plastic coating but Maytags still do. I called Maytag and spoke to a supervisor and they said that there was nothing that they could do. I am filing this complaint because I feel that consumer need to be aware that they are ingesting plastic that is in their ice. I feel that Maytag should compensate me for the faulty part and also eliminate the plastic coating from their ice maker. This issue is impacting many other consumers and they need to issue a recall on the ice maker and replace it for free for other consumers.

I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.

My Maytag refrigerator (bottom freezer) is about four years old now. Since the first year, it has been freezing up. The refrigerator gets warm and the freezer stays cold. Two repairmen have looked at it, replaced the electric panel and the thermostat - neither repair fixed the problem. If you completely defrost it, it will start working again. For about three years, it would work for a few months, but now it will only run for about two weeks before freezing up again. I called Maytag when this first started happening and again recently. They say they have never heard of anyone having this problem and they are sorry. The woman said she would put my complaint in my file. I certainly would recommend that people avoid Maytag refrigerators.

We purchased a Maytag stainless steel French door refrigerator from Home Depot in 2011. The thermostat control (a circuit board made in China) broke and was replaced in 2012 by a certified repair person. He reminded me to dust underneath regularly, which Ive done. A couple of weeks ago I noticed some darkening of my wood floor to the left of the refrigerator and so I pulled it out from the wall a bit. What I saw was that my entire floor was wet and falling apart under the left side and when I looked into the freezer, I pulled out the bottom basket and the bottom was covered in about an inch of ice.I called, posted on Facebook and was put on hold several times for as long as 20 minutes before I hung up. I called Home Depot and asked them to intervene and speak to a rep from Maytag. I have heard nothing. There is black mold in the corner of my kitchen and a soaked floor that may go way beyond. I googled the leak and apparently this is very common with Maytag French Door refrigerators. I have a meeting with an attorney. Getting through to Maytag is seemingly impossible unless you have hours to wait on the phone. We have been getting sick for months and not knowing the cause.

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.

We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.

Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.

We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.

I have a French door fridge Maytag like everyone else. The bottom freezes over and I have to de-ice it. Now the freezer doesnt want to cool. Its 3 years old. Total piece of junk.

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

Purchased a Maytag MSD2553WEW00 refrigerator on 2/27/2011 from Home Depot. Began using it in July 2012 upon completion of home construction. In February 2014, after less than two years of service, the refrigerator was running but no longer cooling. After the expense of several part replacements and a service call, it was determined that the compressor had failed. Unlike most manufacturers, Maytag did not warrant the compressor and closed system beyond 12 months. The refrigerator looks like new but the cost of repair is prohibitive relative to purchasing another new refrigerator. Maytag was contacted but was not helpful.

Unbeknownst to us, our Maytag Refrigerators (MFD2561KES) ice maker developed a problem with the fill hose which connects to the back of the refrigerator, causing it to pop off. The hose had been leaking water onto our wood floor causing all of the boards under the refrigerator and 6 feet in front to buckle. I cannot see why Maytag did not use a compression fitting instead of using a squeeze type hose clamp. Plus the ice maker has left a large sheet inside the freezer on the bottom. I use the ice maker daily to fill my cooler for work.We also have a Maytag Dishwasher which has a push button panel in front which has decided to give out as well. Not to mention our Maytag Double Oven which has never been able to close properly since we have had it. (The service man said that there is nothing wrong with it). We bought our house 7 years ago and my wife wanted nothing but Maytag because of our experience in the past. I gave up buying american automobiles years ago and I guess the same will happen when I replace these appliances (after I finish paying for my new floor).

Our Maytag refrigerator is leaking water all over my kitchen floor to the point that my floor tile has lifted. The ref. is a French door with water and ice in the door and freezer on the bottom. We have been cleaning up puddles of water at least several times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasnt ConsumerAffairs demanded a recall on these expensive defective refrigerators to date? I am truly disgusted.

We bought this refrigerator in 1998 and it is still going strong. It has gotten a bit noisy over the years when defrosting, but it works great. It is not as fancy as the freezer over top, but it is large and so is the refrigerator.

My front load Kenmore just fell apart. I guess Im lucky I have had it for 8 years and now its broke. I could fix it but thought it would be better to get a new one. I looked at all the reviews for front load washer and could not find one that had positive reviews. So I went with a top load. After reading all the complaints I might have made a mistake, but its too late now as it was delivered yesterday and now doing the clean cycle. Oh my…what junk they all produce now - a true throwaway society. My refrigerator is still working after 24 years what a gem of a product. Happy days.

We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.

An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.

We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. Weve had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. Weve had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DONT BUY A MAYTAG refrigerator with the freezer on the bottom!

I purchased my first and last Maytag double door bottom freezer in Aug 2018. The ice maker shoots ice out all over the floor, only half make it into the glass. It also sounds as though ice is falling down inside door. I had the ice maker replaced twice, the gasket as well, the back removed to check for water line blockage NO avail. Before the first ice maker replacement it sounded like a freight train. I questioned whether I had received a store second from Home Depot or a return as the stickers inside had been removed but HD couldn’t assist and Maytag didn’t care. Definitely NOT worth the 2000 I paid.

Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......

Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.

The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!

I have a Maytag side by side. In the first year, the ice maker failed and I had to replace it (in warranty/no charge). In the fifth year, the compressor failed (no warranty) and it hasnt been replaced. Since then, I have been looking at reviews and warranties of new refrigerators. The warranties (unless you want to pay $3,000+) are all one year limited. The reviews are scathing and it doesnt matter what brand. My question is, why dont you/we all get together and file a class action suit and demand millions in damages? Complaining wont get you anywhere with these people; however, hitting them in the pocket book will make them pay attention, especially if the penalty is severe enough.

At two different times today I was left on hold for thirty minutes each. I was told the compressor only had a year warranty on it, cant do anything about it. I then went online to Maytag web page and it read only on compressor the warranty had ten years. I called them after a very long wait and was told that was just started with the ten year warranty. I have owned many different refrigerators never heard of compressor only lasting 5 years. The serviceman who came out to tell me compressor was bad said the name Maytag used to stand for something but now stands for junk. Worse customer service, worse product.

March 7th. My refrigerator ice door started flapping and the lights flickering. The next day it quit working. I called Maytag. They said they would have someone come fix it the next week. The repair service people called me back the same day to tell me that the part I needed has been on back order for 2 months. I called Maytag back. They told me to wait a week they put out an all alert for the part. I called back in a week. Now they tell me its 2 months. This is ridiculous and a huge inconvenience. I will not buy anything again from Maytag. $2,800.00 refrigerator should last a minimum of 20 years. This should be a recall. Thousands of people are having this problem.

We bought our beautiful Maytag refrigerator model MFI2568AES at our local Home Depot approx. 4 to 5 years ago. The refrigerator stopped cooling last week and we had just renewed the warranty for 3 years. The service repair stated that the problem was not covered (internal corrosion) and they could not do anything for us. Is this how long Maytag refrigerators last? Home Depot was also not willing to do anything for us. Were very upset and disappointed and using ice chests for now.

I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.

This refrigerator has been my worst nightmare come true. Everything existent freezes: salads, tomatoes, berries, cherries, milk, water, etc. Never again will I purchase a Maytag product. Service is non-existent.

My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.

We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.

Purchased my Maytag in November of 2010, with the freezer on bottom. Within 1 year the ice maker stopped working, and every 8 to 10 days it gets a sheet of ice on the bottom, and water runs out all over the floor. Guess, Yes the warranty expired and scared to death that Im gonna have to replace my floor. If there is a class action suit out there please inform me.

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.

In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.

Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

I bought a new refrigerator and when I plugged it in would not cool. I called and the authorized tech came and said the compressor was bad and the evaporator was rusted and hoses were greased up. I have now been informed that the warranty was void because it was put in a dental office and not a single home. I said since it was never used I would put it in a house. They said it was void and I was out of luck. I always thought maytag sold good products but this has convinced me to never buy a product from them again. It never worked and the tech said it should be replaced but they said he should never had told us this.

French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.

Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.

In August my GE refrigerator of 22 years bit the dust. Went to our local appliance center and purchased this unit for $2100. Have only had it a month and am so dissatisfied with the water dispenser, ice machine and doors, I want to return it. I cant wait for all the other things to go wrong with it. I dont know who the engineer was behind this but he needs to be fired. I really wish I had reviewed this refrigerator before purchasing it as I will never recommend Maytag again after reading all the bad reviews. The name Maytag used to mean something dependable and made well... Rant over.

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.

I purchased a stainless steel (freezer bottom) Maytag refrigerator Model # MFI2670XEM0 in Oct 2012. Since then its been a nightmare. The repairman has been out four times, once being a week after I purchased it. It leaked and ruined my kitchen floor. Call Maytag, they didnt want to hear about it. As of this moment, I have three more things broken on the unit. My ice maker literally takes 3 days to make ice, the alarm on the door is broken, and the plastic crisper cracked and now will not stay in. Called Maytag again and they stated that they will not replace the item with one of equal value. They just keep repairing it. I will NEVER EVER buy another Maytag product again. I spent $1700 on this product and had faith in the Maytag product. That will never happen again. Shame on Maytag for not standing behind their products.

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

After 1.5 years, our Maytag bottom freezer ref has started leaking water on the floor. There is a sheet of ice on the bottom of the freezer, and ice in the slots on the back wall. This sounds like a frozen moisture drain. This seems to be a common problem. There should be a recall.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.

My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.

I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.

I purchased Maytag refrigerator (model # MSD2572VES). The fridge side stopped working. I was told that the vent/chute between the freezer and fridge ices up and prevents the cold air from the freezer to go through the fridge. The tech said that Maytag was sending him a tube of silicone to apply all around freezer and fridge and that this will probably fix the problem. So in other words, because of a design flaw, the refrigerator cannot function without adding silicone (maybe). I believe I purchased a lemon with a design flaw and they want me to accept a permanent band-aid as the solution. Shouldnt I have right to demand another model instead of having to accept a cheap alternative (silicone)? Now, if factory installed parts break off, can you imagine silicone tubed in after the fact where there was no silicone crevasse? I cant imagine it staying on - permanently.

Ive had this Maytag for more than 15 years and it still works well. Its a basic fridge, no special features. Just keeps food cold or frozen. Freezer at top, fruit & veggie bins at bottom, cheese bin. No problems, good performance.

3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.

We purchased a Maytag Refrigerator-Freezer from Home Depot, in July, 2014. The first two months we had this appliance, it would not make ice (we purchased one that had an ice maker it the freezer!). After numerous calls to Home Depot and about 7 service visits, the service company gave up trying to get the ice maker to work, and instructed Home Depot to give us a replacement refrigerator. The new one came with an ice maker that works some better, but still very slow in making ice, and the new refrig makes a grinding noise every time we open the door. The Maytag Company, whose service people never have anything to do, say this is a cosmetic problem, and they refuse to fix it.Have been in consultation with Whirlpool Company (who bought out Maytag I assume), trying to get the appliance repaired... or at least put an end to the grinding noise. We paid a lot of money for this refrigerator freezer, and have had nothing but trouble and issues with it. If you are thinking about buying a Maytag refrigerator -- Dont!!