Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

I bought a top end Maytag refrigerator with the freezer in the bottom drawer. Spending the extra buck was something that I thought was worth it, being a Maytag. Fifteen yrs go by and it stops completely. It cost me 200 bucks for a service technician to tell me that the compressor or it has a leak. Its not worth repairing. With todays cience and technology, you would think that they can make a refrigerator last for 25 yrs or more, like the old ones. We went to the moon 44 yrs ago. Why cant they make them to last? I think that the corporations figured they can make more money making an inferior product that needs to be replaced every 10-15 yrs. I will never by a Maytag again.

Have a Maytag refrigerator, less than 2 years old. Water is leaking from top of the inside of the refrigerator, presumably related to water dispenser, unrelated to filter, and dispenser still functions. In shock, Ill have to pay an additional $347.00 to Maytag for an additional warranty if I want them to remedy this!!! Model # MFT2672AEM10. Buyer beware! Upset that such a new refrigerator would have problems - more upset that the company is making no efforts to make it right without charging more. The refrigerator was not cheap in first place. Also the time spent to have someone come out... Maytag advertises repairman boredom.... Never had another problem with other appliances unless they were much older!!!

We paid over 2000.00 for our refrigerator in May 2011 and within a year ice started forming on the bottom and then leaking out on to the floor. Every week I have to get out large beach towel to lay under the pull out drawer, break up the built up ice and then pull it out onto the towel. I too called Maytag who said it was out of warranty. Now today I notice a significant temperature drop in the refrigerator and freezer. Whats odd is that the day before yesterday the freezer was so cold the ice cream was solid as a rock. I have not changed the factory settings since it was installed. I HATE MAYTAG!!!

I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.

I built a new home in November of 2013 and filled my house with all brand new top of the line Maytag appliances. Almost a year and a half in, my $2500 refrigerator is broken and all my food is lost. They send a repair man out; and guess what, the warranty is expired. So they wanted me to pay $800+ to have my refrigerator repaired a year and a half after I purchased it. I cant believe they have no shame in sending out products with their name on it that only last 1 1/2 years! I would never treat anyone like they treat their customers. They hold no responsibility. Their name holds no value to me anymore. I was extremely disappointed.

I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.

This fridge is a piece of crap. Bought brand new and right after warranty the freezer started freezing up and leaking all over the floor, ruined the wall behind the fridge which created mold as well as the puddle on the floor that multiple people in my home slipped and fell and it started shocking anyone who touches it. Called a repair man he says he doesnt know why its shocking probably is the manufacturers fault as well as the defect causing it to freeze up and leak. I call Maytag and the guy doesnt seem to care that my 7 year old has been shocked and says unplug it and I will just need a new fridge. I already spent the money on the new fridge. Why should I have to go buy a new one now after 2 years, that I cant afford. Its ridiculous how many other people are having problems. Its a defect and should be recalled and they should have replaced the crap fridge they sold me in the first place. You would think for such a big company they would do something but yet people are getting seriously injured and this seems like it should be taken to court for a lawsuit. I am extremely unsatisfied and wont ever buy a Maytag and will let all my family and clients through my cleaning business not to ever purchase a fridge from Maytag.

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

We purchased our French Door, bottom freezer in April 2010 after a renovation. We have loved it besides needing more refrigerated space. This past weekend I noticed the appliance was cutting off and a few seconds later coming back on. It has an outside ice and water dispenser as well and the lights will blink on and off of course when the fridge cut off. Called for a repair and when the repairman called in the parts he was told he needed 2 computer boards. One was available however the other was discontinued and they would not allow him to just replace the one board. The fridge cost us $1798.00 from Home Depot. I cant believe how irresponsible Maytag is in this case. I have a kitchen full of MAYTAG appliances and have loved them all. But this is unacceptable. The Maytag fridge I had before was 16 years old. I gave it to a family member when we bought this one and that one just broke down last year so it was 21 years old! Whats up MAYTAG?

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!

Our refrigerator is just 2 years old and it have been leaking for over a year. It started leaking right when the warranty expired. I am so mad. I called them and they said... You can purchase a warranty for $400. I am like.... what!!! I called my home warranty and they fixed it for $100. A few months later it is leaking again! I am so mad... It is a $1200 refrigerator. What can we do as a group to fight for this? There have to be something that we can do?? It is so frustrating. If there is an attorney that can take care of this group that would be great.

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

Just purchased a Maytag French Door Refrigerator and am I sorry I did! Very noisy and runs continuously. Maytag says it is because it has high-efficiency compressor and fans? How is running continuously efficient? The continuous noise actually keeps me awake at night. Not sure what to do as I have spent $1700. :(

I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot less than 2 yrs. ago. A year had not passed and I noticed the freezer starting to freeze up. Water started to leak from the bottom freezer. My husband had to break chunks of ice that clogged the drain but still, it continues to freeze. We hired a certified technician to clean the drain but a few days later, a puddle of water appeared all over our kitchen. Now we have a towel to stop the water from coming under the refrigerator. I thought when I was buying a Maytag, I was buying the best. I now know that, it was the biggest mistake. I will think twice before ever considering buying a Maytag again.

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.

Our Maytag ref. is not quite 4 years old and it is leaking water on to our floor. The ref. is a French door with water and ice in the door and freezer on the bottom. We have to clean up puddles of water at least 3 or 4 times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasn’t Consumer Affairs demanded a recall on these expensive defective refrigerators to date?

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basement thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.

We bought a Maytag French Door 21 cu. ft. refrigerator in 2008. 2010, 3 repairs later, the ice machine went out, we went back to ice trays. Now the compressor died. The old ad of bored Maytag repairmen cause they never need repairs is bogus.

I want to document my experience with Maytag refrigerator model # 1958XEW1 and serial # K12947360. I purchase this refrigerator several years ago as a result of a recommendation of a general contractor who was doing kitchen remodeling work for me. After doing a brief online research on Maytag I went to Yale Electric a store in Boston to purchase a Maytag refrigerator. Worst mistake I ever made and I will never buy a Maytag product again (sad to say). This refrigerator has been leaking since the day it arrived from the store. Unfortunately for me I didnt notice the fridge leaking until after the warranty had expired (my bad). The leak was such as I could not isolate or say it was the fridge because the water would pool in an area that was away from the frig on my kitchen floor. One day by coincidence I actually saw the fridge leak so then I knew the water on my floor was coming from the fridge. I contacted Maytag who mentioned by that time my warranty had expired, however other people who had purchase this fridge model were experiencing the same problem. Maytag said that this leak problem could be fixed by changing the tubing located in the freezer section of the refrigerator to what they called a duckbill type of tubing. So I had that part sent to me and it was installed in the refrigerator freezer area. As you can imagine because I am writing this negative review that the water leak problem was not corrected and there is still water pooling on my floor from this refrigerator. I will never buy a Maytag product again and I wanted to share this experience with other potential buyers of Maytag products.

At two different times today I was left on hold for thirty minutes each. I was told the compressor only had a year warranty on it, cant do anything about it. I then went online to Maytag web page and it read only on compressor the warranty had ten years. I called them after a very long wait and was told that was just started with the ten year warranty. I have owned many different refrigerators never heard of compressor only lasting 5 years. The serviceman who came out to tell me compressor was bad said the name Maytag used to stand for something but now stands for junk. Worse customer service, worse product.

Our Maytag refrigerator that is two years old has been nothing but issues just after the warranty expired. Ice maker is broken and it started having the temp alarm go off every few weeks and now every few days. It was a 1800 dollar purchase and no one has been helpful where we bought it nor has Maytag. We will never purchase another Maytag product...

I love my new fridge! It has all the bells and whistles and looks/works great! My ice maker is the bomb! Best design Ive ever seen!

The refrigerator has been very dependable for over 14 years. The biggest problem we have had is failure of plastic tracks on drawers that break and had to replace drawers and other problems with plastic components like deli drawer coverlet, and door shelf door plastic. Recently we have problems with the touch control panel on front of door. Not working properly for ice dispensing and temp. control although temp is maintaining what we had set prior to failure of control panel.

It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.

I purchased a Maytag refrigerator on April 4, 2012. This week, July 12, 2015, my compressor went out. I called repairman and he said the compressor was shot. I thought this refrigerator would last longer than 3 years. I had to go purchase a new refrigerator from Home Depot in Knoxville, TN at a cost of $1,057.95. I am 80 yrs. old, on Social Security and this was a lot for me to put out, since the Maytag should have lasted a lot longer than 3 yrs. I feel I am entitled to some reimbursement. The Maytag is a side by side, Model MSF25C2EXB00, Ser. HR21112159. Im disappointed in Maytag and will never recommend or buy another one.

We purchased a French door Maytag refrigerator model MFD2561HEB in November 2007. In August 2008, the unit stopped working suddenly. The high voltage control board was replaced under warranty, but the tech could not determine why the board failed. I called Maytag to demand a new refrigerator. The best they would do was to extend the warranty for 6 months, no charge. The unit quit twice more in September. A tech was summoned (paid service call), nothing found. It started working again. Since then, the thing has quit several times. We unplug, move all food to a second refrigerator, wait a day, plug it in, and move the food back. The useless box quit completely this week, not quite 5 years of service life. The tech said the board must be replaced again, no guarantee. We declined. I called Maytag again to demand a new replacement and escalated the complaint. They are to call back, ha! In the 5 years of poor service (and poor customer service) from Maytag, the 30-year old second refrigerator has been up to the task of preserving our food. This experience has made me vow never to do business with a Whirlpool-affiliated brand again.

I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!

Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.

I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.

We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!

Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.

I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.

Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.

Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.

Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First service call within a couple of months was for a very noisy ice dispenser, which the tech said was normal. Other than the noise, the dispenser has worked fine. Aug. 2005, the freezer frosted up and the tech replaced the defrost timer and defrost thermostat. May 2010, I had the same problem again and again these two parts were replaced. This morning, I found the food thawing in the freezer, 3 1/2 yrs since last repair. It is Sunday so will have to call tech tomorrow. Third repair in 13 years for a $1500 (2000 year dollars) Maytag. I have never had an appliance with so many problems and it was the most money I ever spent on an appliance. I am done buying Maytag products.

This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

This Maytag refrigerator is very nice.. Sleek black with double doors and ice two ways and filtered water on the door which is very convenient. The filters are expensive but they last up to six months so that part isn’t too bad.

Part on fridge is defective. They have sent the part but tell me they dont have anyone in the area to work on it. Nor will they pay for someone to come out. We must replace it ourselves. This product should be on recall. Maytag fridge. Freezer door on bottom filling up with water. We have 2 of them doing this. One about 15 years old. Other one is 3 yrs old. Maytag knows of the problem but wont fix it. Wont recall their default product.

The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!

After a year or so my Maytag fridge is leaking, I followed instructions on how to remove ice clogging the drain pipe and fixed the problem. I see that this problem is going to repeat over and over again for the life of this unit, because of a poor design.The design fix will be to add a small heater (at the location where the ice creates the clog) actuated periodically by the control board, or at least with a manual push button for the user can easily remove press the button to melt the ice clogging the pipe. This is a cheap design which did not go through design validation and qualification.

The fridge is very loud, leaks water from ice maker, runs all the time. I have had two repairman out to try and fix it but still not fixed. It is one year old now. If I could get my $2100.00 back I would take it and run. It so loud we have to turn up the TV so we can hear it. Drives us crazy.

Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!

I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.

Bought the Model MZD2766GEW and the MSD2454GRW side by side models of the Maytag side by side and the wide side by side from Home Depot in the year 2002 replacement appliances after a fire. For both units I paid $2526.92 dollars plus tax to put one in my kitchen and one in my basement. I was told by a plumber Maytag was the best, buy Maytag. It seems like from day one things went wrong. The ice maker kept building ice in the bottom of both freezers. The ice maker never worked right and would build up so much ice in the dispensing area, you would open the door and ice would fall all over the floor and you would have to take a knife to the shoot of the ice maker to unclog it. The drawers would freeze, the vegetables and anything in them, you had to keep the refrigerator temp to Zero and things would still freeze. Water eventually would leak all over the floor and I couldnt figure out where it was coming from. The freezers on the left but then water seem to be running to the right and out the refrigerator part. I couldnt afford to call anybody and the warranty was running out. I had 2 year parts and one year labor but at the time couldnt afford the service call charge. Eventually I was sent a recall notice for a compressor or such. I thought, Hurray, It will be fixed. Not at all. He replaced both those parts on both refrigerators and after he left it started leaking again. I called Maytag and they said, did he replace the part that was recalled? I said yes and they said They were not obligated to pay for anything past the recall. I should call and have the units serviced by a technician at my cost. If he says its the recall piece again, to call them back. Again I had no money to call a technician right away but when I did, he came to the house, told me it wasnt the recall and claimed to fix some kind of defrost sensor which cost $180.00 for the parts plus labor, plus service call and this had been a different technician than the first. He left and the problem continued to leak, freeze etc. In fact it seemed worse. I gave up calling and decided to deal with it hoping one day to replace but money problems happen and it is now 2014 I never could afford new refrigerators and have had to put up with the leak for all these years and continue to pick up and replace soaked towels everyday. In 2005 I disabled the ice maker which helped when I opened the door since ice doesnt fall out but both Refrigerators continue to make thick sheets of ice on the bottom and food is frozen into it so I cant use the bottom and when the buildup gets so bad it takes 2 days to defrost by shutting the entire unit off. All I can do is put my food in one freezer and refrigerator while the other defrosts. I also have turned the downstairs one off completely. Now as a second refrigerator I just dont trust keeping it on leaking also. I bought these units after a whole house fire and the last thing I want is another fire because Maytag just doesnt care but I cant afford new Refrigerators because these repairman and Maytag cant figure out whats wrong and fix the problem with this dangerous feature and I call it that because it seems to come with most of their units from when I bought the unit till now.12 years later people are still having the same problem with the same and copy cat units. Maytag, a plea goes out to you to recall and repair these units. The original recall did not work and like me a lot of people need to be redeemed for what you left go on and a lot of repairmen are ripping off people calling this problem what its not and stealing our money when you know what the problem is and can fix it. My plea is recall this problem or be responsible before God or who you believe in for letting it go on so long and the damage it may cost people. Maytag, people use to love you but youve ripped our hearts out and it will cost you in the long run.

My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.

MAYTAG REFRIGERATOR SAFETY ISSUE SHARP EDGE Maytag refrigerator model MRT118FFZ01 purchased Feb.2018. There is a safety issue, sharp edges. Maytag has been aware of this for over 1yr from customer reviews. I went to consumer affairs.com and there are numerous complaints on products/customer service. I have been asking for a replacement door since Feb. On Sept. 7th I cut the palm of my hand on sharp edge, drew blood, no stitches but I was very upset. Called Maytag, transferred to the safety dept. sent out service tech. He reported that it was a safety issue, very sharp edge, he had to put duct tape on corner to prevent any more injuries! He requested that new doors(freezer&refrigerator door) only be sent, I do not want/need the whole unit replaced. Freezer door has sharp edge also. I have numerous emails to/from corporate office begging since Feb. for a new doors so that this would not happen! Maytags solution is to buy back refrigerator or I should pick another model. Neither is a solution for me. I picked this model for a reason. I asked them to provide me with the simplest solution which is to contact factory where it is made, red flag it, talk to manager, quality control check to see that there are no sharp edges before it is shipped to me. They refuse to do that 1 simple common courtesy, customer service request! They cannot guarantee that door will come without a sharp edge! My model is not the only 1 with this problem. I talked to salesman & model in store has sharp edge & in the reviews the same model had sharp edge which was submitted over 1yr ago! So Maytag has been aware of this safety issue for some time now but chooses to do nothing about it! I chose Whirlpool because of the name, I thought it stood for quality & above all excellent customer service. Was I wrong, found that out thru numerous phone/email conversations. They just dont care! Is it too much to ask Maytag to give me a refrigerator with no safety issues?!!! I have talked to Aaron in the corporate office, he was no help at all. His # 866-817-5404 ext **. I have all the emails to/from him. Please help, I want this same refrigerator, only model that would work for me. Now that I have had personal injury & have spent so much time/effort, aggravation since Feb. trying to have them do the right thing I feel that I am due monetary compensation. Bottom line this complaint is concerning a safety issue & horrible customer service from the call center to corporate offices! The Maytag name isnt what it used to be known for, quality & service.

Every 3 months, the freezer compartment needs to be dismantled to unclog the defrost drain hole. When this occurs, it dumps all the defrost all over the base of the freezer which then leaks water out of the freezer door all over the floor. Clearly a design flaw and Maytag will not acknowledge this but appliance repairman says these are notorious for this. A $1700 fridge shouldnt do this. Never will I buy a Maytag again, a complete POS.

At 36 months old, my Maytag refrigerator has already suffered from a Freon leak. After repair, the leak continued causing the fridge not to produce ice. After another Freon charge 7 days later, the fridge will freeze ice only in a manual ice tray. The water in the ice maker for whatever reason will not freeze? To make matters even worse, the freezer fan has been noisy for the last year. Maytags solution is to purchase extended warranty for $300 plus or hire repair person at $100 for first hour. A 36 month old refrigerator is in essence a disposable item. Basically for a $700 fridge… that breaks down to about $20.00 per month service charge and then it’s time to replace!

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.

I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.

Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00) was purchased in 2011. Mechanically, fridge is working, however, every piece of plastic inside the refrigerator section (the regular glass shelves with plastic rims, vegetable bins, and door ban shelves) are all cracking and falling apart. Additionally, the buttons on the ice/water dispenser fell off, exposing the actual buttons on the panel. All three of the regular sized shelves have severe cracks in the plastic that affect the sturdiness of the shelf. Both vegetable drawers are badly cracked, falling apart and one doesnt even stay secure on the track. Even all three of the door ban shelves are cracked with fractures along the sides and bottom. Weve resorted to putting clear packing tape just to hold the shelves together.We contacted Whirlpool, who owns Maytag and because our fridge is 4 years outside of the 1 year warranty, they could do nothing for us. In over 30 years of owning refrigerators, this is the first time Ive seen every shelf and bin crack the way this fridge has and in less than 5 years no less! Whirlpools solution to our issue was to send my call to their Parts Department. The total cost to replace all the cracked shelves, bin drawers plus the ice/water dispenser panel is $702.28. No thanks, thats as much as a new fridge. Whirlpool should be utterly ashamed of their total lack of Customer Satisfaction by distributing such a piece of junk. Who would have thought that an appliance costing a couple hundred dollars would be considered as disposable as an aluminum pan and in only 5 years! One thing is for sure, I will certainly think carefully again on ever buying another Whirlpool product again since they are so apt to take my money only for me to repurchase an expensive appliance again in less than 5 years.

We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.

Food stored next to the ice dispenser freezes. Freezer floor builds up with 1 1/2 to 2 of ice every couple of weeks, door wont close and water leaks on floor.

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

The freezer leaks water onto the floor in large pools. Had it repaired, two weeks later, still leaks. Very unhappy with the performance of the bottom freezer Maytag refrigerator.

My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.

Maytag French Door Fridge Model MFT267AEW10 - Not even 1 month out of warranty and the water line solenoid is leaking. It seems the water line installed at the factory was pulled so tightly that it has caused the solenoid inlet to start leaking. We really researched this refrigerator and thought we were buying the best. Not so, Maytag wont warranty it. The last purchase of Maytag I will ever make. We should have bought the Samsung but we were trying to buy American. Wont make that mistake again. Not a smart investment. Refrigerators are supposed to last a good ten years. How sad.

The cost was right for the quality of the product. Brand was also a factor. We have had no problems either machine, both work as expected and have fully met our expectations. We recommend these products. Energy efficiency, ease of use and capacity were all considerations in making the selection we made. Maytag continues to hold a good reputation. Regular repairs, low quality construction and a cheap finish which looks tacky and is also difficult to clean would each be deal breakers. We purchased our full-sized, side by side Maytag Neptune Washer and Dryer gently used from a private party who needed to obtain different models due to a remodel of their laundry/utility room. We paid about $600 for the pair.

I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.

March 7th. My refrigerator ice door started flapping and the lights flickering. The next day it quit working. I called Maytag. They said they would have someone come fix it the next week. The repair service people called me back the same day to tell me that the part I needed has been on back order for 2 months. I called Maytag back. They told me to wait a week they put out an all alert for the part. I called back in a week. Now they tell me its 2 months. This is ridiculous and a huge inconvenience. I will not buy anything again from Maytag. $2,800.00 refrigerator should last a minimum of 20 years. This should be a recall. Thousands of people are having this problem.

My new fridge iced over top to bottom. It started making horrible noise then ice maker stopped working. Called MY repairman. Thats when I found out about all the ice. He told me to thaw out and hed be back. It thawed out and then freezer went out. ALL my freaking meats and frozen food had to be thrown out. Now water keeps Flowing out on my NEW tile! Called my repairman back. He came back then informed me it was junk! He said several other customers having same issue. My daughter has the same refrigerator and it broke down just like mine! My repairman also said a big issue with your junk was you used parts from other brands to fix!After reading all these complaints I can see no sense in calling to get it repaired. Its obvious we are all having the same issue. Maybe someone from your ** company could check them out. I dont have the money to buy another fridge! My 85 year old uncle with Alzheimers lives with me and I dont want him to slip on that water and hurt himself! I think all of these complaints need to go to BBB. Thats my next step. I believe you need to recall this junk or give us our money back! I need you to respond or Im going on blast to let everyone know how you treat your customers.

Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.

Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.

My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.

I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!

Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.

I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.

Have had it for 2 years now and its leaked out the bottom since it was 6 mos. old. Now the ice maker has fried a motor and were having to repair it already. Cant believe we spent a small fortune on this fridge and are having constant problems with it.

We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.

My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?

After 1.5 years, our Maytag bottom freezer ref has started leaking water on the floor. There is a sheet of ice on the bottom of the freezer, and ice in the slots on the back wall. This sounds like a frozen moisture drain. This seems to be a common problem. There should be a recall.

We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 2013. Over the past 5 months I have made over 10 calls to Maytag customer service. Each phone call averages 30-45 minutes in length. In total I have and have had 6 service repair visits. Within 4 weeks of acquiring the unit, the letters on the ice/water dispenser wore off. They replaced the panel and within 4 weeks the letters wore off on the replacement panel. The subsequent calls made to customer service were regarding slow water dispensing and shrinking ice cubes. I was advised in order to maintain water speed and decent sized ice cube production I would have to replace the filter every time the water dispensing slows, which is on average every 4 to 6 weeks (each filter costs $40).When I asked why I would have to change the filter so frequently when the packaging instructions with the water filter states you can expect an average of 6 months use or 200 gallons, (mind you we are a family of 2 adults and one child under the age of 10 surely not consuming 200 gallons of water within 4 weeks), Maytag advised me to attain a whole house water filtration system. I was told that the water supply to my home must require extra filtration which is why the filters are not lasting. I asked if other NYC residents have made such complaints. Maytag advised they cannot share this information for confidentiality reasons. I told the rep that I did not want specific names/address of the complainants. I just wanted to know if there were any other similar complaints! If its the NYC water supply I would have to believe there would be similar complaints. Maytag would not advise.They will not budge in replacing the unit. After spending $1,400 on this refrigerator I am now expected to invest $500 annually on water filters in order for the refrigerator to work properly. I was also advised that if another service tech came to my home and the issue was found to be the same I would be responsible for payment of the service call. I did my research before purchasing this Maytag product. I ultimately selected Maytag for their reputation. I am so disappointed with this unit and with the company that I will never purchase another Maytag appliance and I will advise everyone I know to never purchase from this company again. Such a disappointment!

We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispenser work great. Fridge works well. We have experienced over the last 6 months a buildup of ice that forms inside the freezer under the drawers. If we dont catch it every 4-5 days we cannot open the drawers as the ice catches the bottom plastic drawers. I called Maytag directly and the pleasant young lady told me after checking that it did not seem to be an issue...clearly after looking into the internet I am not alone! Maybe someone can email me a fix?

I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.