We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.

I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bottom freezer. About 2 month age water was forming and freezing on the bottom of the freezer compartment and leaking on the floor. It appears that this is a common design flaw recognized by Maytag with an updated part available that is intended to correct this problem.Contacting the extended warranty company I was informed that this is normal maintenance and not covered under the plan. Liars!! One does not remove a car engine to change the oil. To correct this problem the refrigerator is required to be pulled from the wall, disconnected from power, remove the back lower cover, disconnect two wire cables, replace the drain tube and reverse the process. Normal maintenance - give me a break. The company promoting this phony plan is Federal Warranty Service Corporation in Atlanta, GA. Do not buy a plan from them and if you have one cancel and receive a refund if possible. Maytag get into another business because your product is junk.

I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.

MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!

We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.

We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppose to be stainless steel; but now I am seeing rust spots at the top and bottom of the French doors. I clean my refrigeration weekly and find it odd that now it is rusting. Also, I am able to place magnets on the doors - which should not be for stainless steel. In addition, I spend over $100 a year replacing the mandatory filters. I must also place the setting to high to maintain my milk and juices. I must also have to place them in the very back of the refrigeration. I am a single senior and my refrigeration is not overloaded with food; nor am I constantly in and out of the refridge. Not very happy.

Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.

I saved for this refrigerator for some time and assumed at my age this would be my last one. Thats a joke, less than 2 years and I see this water leaking on my floor. I blamed my dog at first. This was a Home Depot purchase. I love the middle drawer but the freezer has this problem. I removed the ice but it comes back. I did not purchase the extended warranty because if you have an excellent product, you dont need an extended warranty. And of course this happened RIGHT AFTER the warranty ran out. I am VERY upset with Maytag/Whirlpool. Will NEVER buy another product from them. This fridge should not have problems in less than 2 years.

DO NOT BUY MAYTAG REFRIGERATOR. I purchased a Maytag refrigerator 3 years ago, now it started to leak water on the floor. Repairman said this happens after about 3 years to all Maytag refrigerators because the water hose is too small and gets plugged which causes water to flow into bottom of freezer; 2 inches of ice on bottom of freezer. Now we have to remove everything from freezer and refrigerator, unplug for 2 days to melt ice so we lose all of our food in freezer and refrigerator.

My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!

Purchased my appliance at Lowes in 2012. I have had at least 8 service calls, the unit has NEVER worked as designed. Water leaks inside and out. The ice maker door heater had to be replaced. Fan Motors have gone out on it, broken water tubes. The temperature wont stay consistent, it freezes my refrigerator items, ruptures beverage bottles and cans. This once quiet unit is 3 times as loud than when I bought it. I am so frustrated!!!What a value $2,000 for the appliance, $700 out of pocket for repairs to date, $$ in lost food items, $$ in my time to clean the mildew, water, exploded beverages, cant put a $$ on the embarrassment when family/friends use. What is the potential danger to myself and family when the mildew is in the unit and water leaks into open refrigerator items? Next scheduled repair from my factory authorized repair technician? 10/29/2013.

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.

I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A few months ago, it started leaking water on the floor and notice that it had a bed of ice on the floor of the freezer. Reading the list of complaints in this site for the same issue, it sounds like it is a design problem.

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

Food freezes in the refrigerator. If I turn it down, the freezer does not freeze. What has happened to the quality of Maytag? This unit is so new. I think I am going to take it back and buy a better brand!

Maytag Model #MBR2258XES refrigerator purchased May 2014 from Home Depot. Problem #1: Freezing in refrigerator compartment (frozen vegetables). Problem #2: Water leakage on floor from defrost. Wood floor is/has expanded and may now be ruined. This model is now discontinued. Looking into contacting an attorney.

MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!

The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.

I purchased a refrigerator in Aug. 2012 from Home Depot. In June 2013, it broke. I contacted Maytag/Whirlpool and they had three companies come out to try and fix it over a four-week period when finally it was determined that it was unrepairable. Now I was told that we can get an exchange but now they have the incorrect delivery address and the person supposed to be handling my case has been on vacation and I left several messages. I contacted Maytag for someone else to help and cant seem to get anyone for the past 2 weeks. This has cost me money for food lost, time from work and time making calls.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.

My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.

Like many others Ive read about online, our Maytag fridge model MFI2269VEW5 with bottom mount freezer has ice forming at the bottom of the freezer compartment. The ice then melts and runs onto the kitchen floor. At this point, I am able to prevent this leakage problem by removing the 1/2-inch layer of ice that builds up about once a week. Using a stiff plastic spatula, I am sometimes able to remove the ice in one large sheet but usually it breaks up and has to be removed in pieces. I have seen several videos online showing how this problem can be fixed but as a pensioner with limited income, I am sure the expense of a repairman would be prohibitive. I could likely make the suggested repairs myself but because of a knee replacement, I am not able to kneel for any length of time so that is out of the question. Besides, when we purchased this fridge 3 years ago, we expected it to run trouble free for the rest of our days. This is obviously a design problem and Maytag should be covering the cost for all repairs. However, it is a sad reality that Maytag and their owner, the Whirlpool Corporation is only interested in making a profit to satisfy their stock holders. They apparently only pay lip service to making quality products that last and customer satisfaction seems to be a thing of the past.

Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

I purchased a Maytag 4-door model, a little over three years ago. A little over a year ago, I noticed small puddles of water around the bottom of my refrigerator on the floor. I blamed the dog for having accidents and shrugged it off. Well, after months of putting up with this I came to the realization that it wasnt my dog, so I started looking for leaks on the seal, etc. Thats when I realized that the entire floor of the freezer was one solid block of ice! So, I looked online for people that might be having the same problem. Sure enough, there are A LOT of us!!! Now to add insult to injury, I have to have a MAYTAG certified repairman come and look at what needs to be done! He only charges $85.00 just to come to my house!!!! Thanks MAYTAG, I spend $2500.00 for a refrigerator thats obviously defective, and still have to pay more to have it repaired!!!

I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.To Maytags credit, I spoke to customer service and they agreed to cover the parts and labor for the repair even though it is two months past warranty. Maybe I can get another year out of this reliable appliance. I am told that all of the major brand appliances use the same compressor.

It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.

We bought our beautiful Maytag refrigerator model MFI2568AES at our local Home Depot approx. 4 to 5 years ago. The refrigerator stopped cooling last week and we had just renewed the warranty for 3 years. The service repair stated that the problem was not covered (internal corrosion) and they could not do anything for us. Is this how long Maytag refrigerators last? Home Depot was also not willing to do anything for us. Were very upset and disappointed and using ice chests for now.

This refrigerator has been my worst nightmare come true. Everything existent freezes: salads, tomatoes, berries, cherries, milk, water, etc. Never again will I purchase a Maytag product. Service is non-existent.

I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

After the 4th service call Maytag wanted a 2nd company to look at it. So on July 27th A&E out of Bristol, PA came out. He checked it out and said its not serviceable because theres a leak somewhere in the casing. Had to call KYW 3, On Your Side, they helped me get some progress. Jacqueline from corporate called and said they would replace it. It started on July 3 and now August 13 and still no fridge. Had my Maytag washer fixed, small problem. Parts came in a box marked Whirlpool for a Maytag washer from a Sears Warehouse. Plus the mechanic said my Maytag refrigerator is made by Amana. Buy American?

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!

I purchased a stainless steel (freezer bottom) Maytag refrigerator Model # MFI2670XEM0 in Oct 2012. Since then its been a nightmare. The repairman has been out four times, once being a week after I purchased it. It leaked and ruined my kitchen floor. Call Maytag, they didnt want to hear about it. As of this moment, I have three more things broken on the unit. My ice maker literally takes 3 days to make ice, the alarm on the door is broken, and the plastic crisper cracked and now will not stay in. Called Maytag again and they stated that they will not replace the item with one of equal value. They just keep repairing it. I will NEVER EVER buy another Maytag product again. I spent $1700 on this product and had faith in the Maytag product. That will never happen again. Shame on Maytag for not standing behind their products.

The way the side by side fridge/freezer is built contributed to several injuries. I am 60 tall and of normal size, and accessing anything in the side doors lower down always results in smashed head, near bleeding injuries. I am so sick and tired of it. No other fridge has done this to me. Add that to the shelves being near razor sharp. One of these days this fridge is going to land me in the hospital with a lawsuit. Most people are not 3 feet tall or 8 feet tall, thats the only way to use this fridge safely!

Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 2013. Over the past 5 months I have made over 10 calls to Maytag customer service. Each phone call averages 30-45 minutes in length. In total I have and have had 6 service repair visits. Within 4 weeks of acquiring the unit, the letters on the ice/water dispenser wore off. They replaced the panel and within 4 weeks the letters wore off on the replacement panel. The subsequent calls made to customer service were regarding slow water dispensing and shrinking ice cubes. I was advised in order to maintain water speed and decent sized ice cube production I would have to replace the filter every time the water dispensing slows, which is on average every 4 to 6 weeks (each filter costs $40).When I asked why I would have to change the filter so frequently when the packaging instructions with the water filter states you can expect an average of 6 months use or 200 gallons, (mind you we are a family of 2 adults and one child under the age of 10 surely not consuming 200 gallons of water within 4 weeks), Maytag advised me to attain a whole house water filtration system. I was told that the water supply to my home must require extra filtration which is why the filters are not lasting. I asked if other NYC residents have made such complaints. Maytag advised they cannot share this information for confidentiality reasons. I told the rep that I did not want specific names/address of the complainants. I just wanted to know if there were any other similar complaints! If its the NYC water supply I would have to believe there would be similar complaints. Maytag would not advise.They will not budge in replacing the unit. After spending $1,400 on this refrigerator I am now expected to invest $500 annually on water filters in order for the refrigerator to work properly. I was also advised that if another service tech came to my home and the issue was found to be the same I would be responsible for payment of the service call. I did my research before purchasing this Maytag product. I ultimately selected Maytag for their reputation. I am so disappointed with this unit and with the company that I will never purchase another Maytag appliance and I will advise everyone I know to never purchase from this company again. Such a disappointment!

Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

I bought a Maytag refrigerator from Lowes. It has the freezer on bottom and I cannot put no fruits or vegetables in my refrigerator - it freezes them solid. Will never purchase this style of refrigerator again. Very Unsatisfied with this product

I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again. Maytag refuses to help me as there is no “recall and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.

I purchased a new Maytag fridge apx 8 months ago (model# MFF2258VEW6). It has french doors and a bottom freezer and from day 1 it has constantly leaked water all over my kitchen floor. I started putting towels in front of it after my first slip and fall. I had the water line checked for the ice maker and it was fine. It continued leaking day after day. Then I started getting a lot of ice build up all over the drawers and on my frozen food, which became freezer burned and I only had the temp at 2. They have a warranty on it, so called the company and they brought me a loaner fridge of the same kind.. OMG this fridge is doing the same exact thing, even worse. I am disabled and fell last night again and my leg and foot is so swollen.. I really hurt myself and Im not going to let this company get away with this!! I called the company and told them and they are checking into what they can do with the refrigerator. After reading all the about the Maytag bottom fridge leaks and other problems, I refuse to get the same one again. If they do not do something, I promise I will before I get hurt again!

I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.

Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.

Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!

Our Maytag refrigerator that is two years old has been nothing but issues just after the warranty expired. Ice maker is broken and it started having the temp alarm go off every few weeks and now every few days. It was a 1800 dollar purchase and no one has been helpful where we bought it nor has Maytag. We will never purchase another Maytag product...

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!

I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basement thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy

Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.

I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?

I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According to its features on the Maytag website, its supposed to be quiet (QuietSeries 100 sound package). Ha ha, make me laugh. Its the noisiest refrigerator Ive ever had. The repair guy checked it out this morning. He spent about 5 minutes running some sort of test with the help of his iPad. He then told me everything was perfectly alright, the noise was normal for a Maytag, and that I was going to get used to it.Needless to say, he had a totally condescending attitude. Its the first time I ever bought a Maytag. Previously, I had a General Electric that was noisy but not as much as the new Maytag. Prior to that, I had a good old Kenmore that was perfectly alright but that I had to give away for other reasons. This time I chose Maytag because I thought it was good quality and I wanted it to be very quiet. Well, nope. Next time, for sure, it wont be a Maytag.

Products spoiling even if set at recommended temperature. Hard to clean bottom freezer. Not happy with this configuration. Had to have repairmen in because of stopped up drain which I could not access to clean myself. Does not close completely at times.

I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.

Bought a French door Maytag with freezer on the bottom. Ice build up on the bottom of the freezer and it has ruined my floor. We are replacing the floor in the kitchen. It is only a few years old. They have horrible customer service and will not replace anything.

My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.

After a year or so my Maytag fridge is leaking, I followed instructions on how to remove ice clogging the drain pipe and fixed the problem. I see that this problem is going to repeat over and over again for the life of this unit, because of a poor design.The design fix will be to add a small heater (at the location where the ice creates the clog) actuated periodically by the control board, or at least with a manual push button for the user can easily remove press the button to melt the ice clogging the pipe. This is a cheap design which did not go through design validation and qualification.

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

Because the design is bad, the refrigerator has to be defrosted once a month. A home filled with Maytag appliances, these are all 4 years old and ready for the trash. Dont buy Maytag, it is crap. They sell for money, not workability. The name has been trashed by Whirlpool. I am a builder and they will not ever see me recommend them, not even to a neighbor I dont like.

I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.

I love my new fridge! It has all the bells and whistles and looks/works great! My ice maker is the bomb! Best design Ive ever seen!

Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.

I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!

My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

We have had this refrigerator since January 2011. All was OK for 18 months. Then the lid to the deli drawer fell off, the plastic bar that holds the two drawers up broke (weve had to use roof shingles to prop them up) and another one of the plastic pieces crumbled. Now the ice maker wont work and the refrigerator makes a loud ticking noise. There are only two older adults here and we have not treated this appliance roughly. After reading all the complaints on this site, Im wondering if any of it is worth fixing. My GE refrigerator worked for almost 20 years.

The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.

Maytag #mbl2258es1 - started leaking in the freezer two years after I bought it. Two service men who did not know how to fix it. Now the refrigerator is not cooling. No more Maytags. Horrible refrigerator.

Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.

Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!

I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.

Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.

Have a Maytag refrigerator, less than 2 years old. Water is leaking from top of the inside of the refrigerator, presumably related to water dispenser, unrelated to filter, and dispenser still functions. In shock, Ill have to pay an additional $347.00 to Maytag for an additional warranty if I want them to remedy this!!! Model # MFT2672AEM10. Buyer beware! Upset that such a new refrigerator would have problems - more upset that the company is making no efforts to make it right without charging more. The refrigerator was not cheap in first place. Also the time spent to have someone come out... Maytag advertises repairman boredom.... Never had another problem with other appliances unless they were much older!!!

We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!