Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their top of the line refrigerator/freezer and had the repair people 5 times in one year. It was determined that it is a bad model number that Maytag wont recall but knows it is faulty. Started with ice build up in freezer making it sound like a plane taking off. It kept running trying to defrost (energy efficient-right). The repairman put in a request to have the product replaced based on symptoms and freezer being at 26 degrees. We had to wait five business days for Maytag to review it. I have a family and was having guests. They told me to buy a dorm refrigerator and they would send me a small credit towards it in 4 to 6 weeks. They finally agreed to replace the known faulty model, but I have to wait for the exchange team to contact me (2 weeks later). I keep calling and leaving messages but cant get the exchange team to even return my calls. I have my sons graduation this weekend and I dont have a freezer and my refrigerator is faulty with all my vegetables rotting within two days. It also took two days to originally get someone in management to call me back (even though it did no good - she cant help me). You cannot talk to management if you call customer service. They downright refuse! What a company!

I purchased a small (14.5 cubic feet) refrigerator for my basement from Home Depot on January 26, 2013. It was delivered on January 30, 2013. On February 14, 2013, we found that it was not cooling like it was supposed to. The soft drinks in it were not cold. I called Home Depot and was told I had to call Maytag for a repairman to come out. Since it was so new, I felt it should be replaced. They disagree. The warranty only calls for repair. So a repairman came out on Feb. 19th. He said that it has no freon. He doesnt know why. It could have a leak. It could have leaked out in the warehouse. There is no way to know this. He said another repairman would be out to fix it on the 20th. On the 20th, no one showed up or called. I called the repair company, S & S Appliance of Bessemer. I was told the repairman that I needed is in Montgomery today and the repairman yesterday was told to tell me he would call me. He was told to not tell me someone would be out today. So now, I have to wait until tomorrow for someone else to call me and see when he can fit me in his schedule. I think Maytag has a problem with their refrigerators. I think Home Depot has a problem not standing behind what they sell. I think S & S has a problem with their servicemen. I am not happy with any of these companies and will never buy another Maytag refrigerator or washer, but thats another story.

My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.

I think that I finally figured out a way around the piece of junk Maytag sold me. I bought a Maytag french door, stainless, yada, yada refrigerator in 2006. When it broke down, see later description, the first several times it was ok because of the warranty. This POS has failed 7 times requiring $300+ to fix every time. When contacted about the issue, the people at Maytag seem happy. The business model is working perfectly. There goes another sucker. The refrigerator begins its eventual breakdown with the door alarm light and sound beeping constantly. Beeping that continues for days and weeks. The next progression to failure continues with it not beeping anymore but now the interior lights do not light when the refrigerator is opened. Finally, the refrigerator stops cooling entirely and it is dead.Now, Maytag no longer wants anything to do with it so you need to call a repair man. When the repair man arrives, the entire time he talks about what a piece of junk Maytag is. They, every time, at first think it is the switches and replace them. This NEVER fixes the issue. Next, they have to replace the computer brain. $400 to fix. EVERY TIME. Now, at least every year. If you buy Maytag and have a similar experience, get your wallet out. Sell you junk then dont stand behind it.

We purchased a new Maytag side-by-side refrigerator back in 2011 and for the last several months it has been leaking water into the bottom of the freezer unit when it goes through the automatic defrost process. The water freezes and after a few of these cycles causing the ice to accumulate and build up, it starts to leak out onto our kitchen floor. About every 10 days we have to open the freezer door, break up the accumulated ice on the bottom of the freezer and remove the ice chunks by hand. What a pain in the neck! Most of the time we can prevent the water from escaping, but not always. This is going to damage our kitchen floor, not to mention its a safety hazard for slip and falls, and/or fire or shock hazards. We have contacted Maytag directly, but nothing will be done as they say its beyond the 12 month standard warranty. They said one option is for us to purchase an extended warranty plan from them for only $359. Really? Are you kidding me?? They dont seem to care about a potential product liability property damage claim/suit, nor an exposure for a potential bodily injury claim. As Ive tried to explain, this is NOT a warranty situation, its a product defect situation and one probably worth a class action lawsuit based on the number of complaints Im aware of. They know its a product defect problem, but choose to ignore it at the expense of numerous innocent consumers. The only resolution seems to be filing your own lawsuit against them for some kind of remedy to this very aggravating situation that occurs every 10 days or so. Maytag used to be very good appliances, ones that were made of high quality materials, and lasted for years without any problems. Thats why I became a Maytag fan in the first place, but ever since they were purchased by Whirlpool Corporation, its not the same old Maytag we used to know and love. DO NOT BUY MAYTAG APPLIANCES - you will regret it!!

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.

I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

A refrigerator we have had for just two years has been leaking water from the freezer and damaged our hardwood floor. We thought it was someone dropping ice or leaving the freezer drawer open but no, there is an admitted problem with the mechanism. No coverage from Maytag for the cost of fixing THEIR MISTAKE. The company doesnt seem to care. Got the run around from their management.

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.

I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.

Maytag French Door Refrigerator (Counter depth) #MFC2061KES14 which cost over $2,500 dollars is a DUD and the company is EVIL. The freezer leaks all over the floor and the company will not stand by their product. When I called the company they said they have had to upgrade a part called the drain tube kit because of this problem but did not put a recall. They know that this problem will occur just about the time the warranty runs out. I bet the wife of the CEO of this company has a very expensive good brand of refrigerator. Stand by your product and pay for the repairs and labor to get it fixed and put out a recall. LIFE IN AMERICA!!!

On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?

I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

We have a bottom freezer Maytag refrigerator and after 2 years normal use it started leaking water onto the floor every day. After researching this problem I see that it is a widespread issue originating from an engineering mistake. I spent a weekend afternoon taking apart the freezer, clearing the frozen drain line, and putting it all back together. Im assuming this will keep happening every so often since it is a Design Flaw! Do yourself a favor and avoid Maytag!

French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.

I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.

Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.

Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.

We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.

My home has all Maytag appliances, all just over 2.5 years and I have had no issues with any of the other equipment excepting the fridge. The fridge itself works very well when it does, but some things are just wrong/flawed with the French door fridge.1. The Evaporator mechanism is flawed and keeps accumulating frost over the Thermistor sensor, which in turn shuts off the fan and the fridge itself stops cooling rendering all the produce bad within hours of purchase. The freezer and icemaker works fine during this time. The first time a tech came in during Warranty period and put come Aluminum foil over the thermostat and zip tied it and told us that the issue is resolved. Fast forward 18 months or so, same issue. This time they want to replace all parts since the last time it did not fix it. How convenient isnt it? So now I have to shell 500 plus bucks to solve what was not fixed the last time. Flawed design is all it is; do not purchase any of the French door fridge from Maytag/Whirlpool or be prepared to buy an extended warranty and a down fridge every 12-15 months at the minimum. In my case shell out 500 bucks every 15 months I guess.2. Sloppy icemaker: Ever heard of an icemaker that thinks and drops 4-5 cubes when requested and thinks again before giving another 4-5 cubes? We see it all the time at Soda fountains. This is what to expect off a Maytag ice maker. And lord knows if you have guests, they will run through the batch of ice by the very first meal and then the princess ice maker needs 12 hours to make another batch of ice.3. Noisy fridge: Ever heard a noisy fridge in a very quiet home? This Fridge excels at that. Just about the time it shuts off the compressor, boom it goes on again.

Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

On 11-10-10 I purchased a top of the line Maytag fridge. All had been great till we needed a part in Nov. of 2014! After nearly 3 months of searching they tell us that they no longer make parts for this unit and I am out of luck! Fridge works great but the center seal is broken (french door - Mullin) they quit making the part???? I am beyond angry! Will never buy Maytag again!!!

Purchased MBF1958 model refrigerator July 2012. Has had 3 major problems. 2nd time the compressor has failed. For over 1 month have been playing phone tag and given the runaround by Maytag. Never return calls when promised and get a different story with each person I speak with. After 2 service calls to diagnose a bad compressor, $69 service fee, two weeks for the replacement to come in, the third serviceman decides this is not the problem and the refrigerator cannot be fixed. Maytag has once again offered to SELL me a replacement at a discounted price. Do I really want to subject myself to the HORRENDOUS MAYTAG EXPERIENCE again?

This product was purchased in March. In September, the agitator broke off. Thats a new one on me with a washer. Every other one Ive bought tended to last 10 years or so, then something like a motor wore out. It was an obvious design flaw on a topheavy agitator held on by a flimsy plastic sleeve. To make matters worse, their warranty service seems mostly geared to selling extended warranties, necessitated by the poor quality and bad design of their products. So, for a mere $182, I can have it covered for the next six or seven times the agitator breaks. No thanks, Ill figure out how to fix it myself when its no longer under warranty, or just cut my losses by buying another machine, and never another Maytag or Whirlpool product. I had a similar experience with a Whirlpool refrigerator purchased in April 2017, which had a defective module that went fortunately just before it was out of warranty.

I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!

Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!

Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.

I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!

I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.

Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

Had a problem with the control circuit board on my 6 year old refrigerator. Had it serviced and found that the problem was common, the main circuit board needed to be replaced. The service person advised me it wasnt currently available from his supplier. I call Maytag and they said it was back ordered from their parts source. When asked for an availability date, I was told the date was unknown? I started a search for the circuit board and found it was indeed a problem for many many other consumers who owned this model refrigerator. Lesson learned: Maytag is no longer a good brand to own.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

This fridge is a piece of crap. Bought brand new and right after warranty the freezer started freezing up and leaking all over the floor, ruined the wall behind the fridge which created mold as well as the puddle on the floor that multiple people in my home slipped and fell and it started shocking anyone who touches it. Called a repair man he says he doesnt know why its shocking probably is the manufacturers fault as well as the defect causing it to freeze up and leak. I call Maytag and the guy doesnt seem to care that my 7 year old has been shocked and says unplug it and I will just need a new fridge. I already spent the money on the new fridge. Why should I have to go buy a new one now after 2 years, that I cant afford. Its ridiculous how many other people are having problems. Its a defect and should be recalled and they should have replaced the crap fridge they sold me in the first place. You would think for such a big company they would do something but yet people are getting seriously injured and this seems like it should be taken to court for a lawsuit. I am extremely unsatisfied and wont ever buy a Maytag and will let all my family and clients through my cleaning business not to ever purchase a fridge from Maytag.

Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.

Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.

Nice refrigerator, but cheaply made. I paid 1800 with tax for my french door Maytag and expected higher durability. It operates well but one worries about breaking drawers made of such thin plastic.

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.

Softener container is clogging up with softener. Worse, the drain in the fridge has frozen up twice and now again I am having to pay someone to clean it out. A pool of water accumulates in front of the fridge where the ice melts. Disgusting in new appliances.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.

We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.

I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.

I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!

I really like the refrigerator. Its easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.

I bought a refrigerator from Home Depot in July 2013. In late November 2014, I noticed water on the floor in front of the fridge. I called the Maytag customer service and reported the problem.. The customer service rep explained to me that Maytag discovered a design flaw in the part that allows the water to drain when going through the defrost cycle. I also called Home Depot. Their response was it was my problem because the fridge was out of warranty and I did not buy an extended warranty plan. After two more calls to Maytag, they scheduled a service appointment. The service repairman told me the same thing about the design flaw. I have the old part and the package the new part was in. The two parts are completely different. I requested that Maytag or Home Depot replace the fridge or give me credit for the amount I spent. Maytag is now saying there was not a design flaw and because of that, Home Depot refuses to replace the appliance. I will never buy another Maytag product or shop at Home Depot. The extended warranty is a way to place the responsibility directly on the consumer and eliminating the responsibility of the manufacturer and the store.

I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.

I love my new fridge! It has all the bells and whistles and looks/works great! My ice maker is the bomb! Best design Ive ever seen!

I bought a Maytag refrigerator, model MBF 2256 KEQ2, two and a half years ago. Now the cooling coils are freezing up. I checked heater and thermostat for continuity and they were okay so the only thing left was the timer control circuit. On the earlier models, the timer control circuit is controlled by a Timer Motor or an Adaptive Defrost Timer which is separate from the main Electronic Control Board and much less expensive. On later models (including mine), the timer control circuit is incorporated into the main Electronic Control Board so if your automatic defrost quits working, more than likely you will have to replace the main board. I did not purchase an extended warranty because I believe they are useless from past experience. I bought the part on Amazon.com, received it in four days and replaced it myself for a cost of $78. This part costs $110 to $118 at Sears or a Maytag dealer.

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

We purchased a Maytag Refrigerator-Freezer from Home Depot, in July, 2014. The first two months we had this appliance, it would not make ice (we purchased one that had an ice maker it the freezer!). After numerous calls to Home Depot and about 7 service visits, the service company gave up trying to get the ice maker to work, and instructed Home Depot to give us a replacement refrigerator. The new one came with an ice maker that works some better, but still very slow in making ice, and the new refrig makes a grinding noise every time we open the door. The Maytag Company, whose service people never have anything to do, say this is a cosmetic problem, and they refuse to fix it.Have been in consultation with Whirlpool Company (who bought out Maytag I assume), trying to get the appliance repaired... or at least put an end to the grinding noise. We paid a lot of money for this refrigerator freezer, and have had nothing but trouble and issues with it. If you are thinking about buying a Maytag refrigerator -- Dont!!

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.

The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.

The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.

Our Maytag refrigerator is leaking water all over my kitchen floor to the point that my floor tile has lifted. The ref. is a French door with water and ice in the door and freezer on the bottom. We have been cleaning up puddles of water at least several times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasnt ConsumerAffairs demanded a recall on these expensive defective refrigerators to date? I am truly disgusted.

I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.

My front load Kenmore just fell apart. I guess Im lucky I have had it for 8 years and now its broke. I could fix it but thought it would be better to get a new one. I looked at all the reviews for front load washer and could not find one that had positive reviews. So I went with a top load. After reading all the complaints I might have made a mistake, but its too late now as it was delivered yesterday and now doing the clean cycle. Oh my…what junk they all produce now - a true throwaway society. My refrigerator is still working after 24 years what a gem of a product. Happy days.

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basement thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy

The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

I had the same problem with my refrigerator that others had that the water would freeze in the bottom of the freezer then leak on the floor. Now I have to have my floor replaced because leaking. I also have to have some walls replaced because of mold. When I called Maytag they said that they would send the part but we would have to install & that they knew this part was a problem. Luckily I had the extra year warranty. How can a company get away with this? If they know that a part is failing why didnt they notify anybody? Now the damage is done & hopefully my Homeowners insurance is going to pay for the damage. I paid $1,100 for it, 1 1/2 years. Thank goodness I bought the extended warranty. My advice is dont buy any Maytag products ever!!

I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.

Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!