We purchased a Maytag washer and dryer from Lowes in the summer of 2016. The washer performed so so. Not a great machine. After only two years use, there is only my husband and myself, the transmission went out. The repairman said it would be cheaper to buy a new machine than repair it. Maytags 10-year warranty does not cover the transmission. We replaced the Maytag washer. I cant say anything good about Maytag.

I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!

The washer does not wash properly at all. There is not enough water. The clothes come out covered in lint and still soiled. MOD: MVWX655DWI, SER: C63142093. DO NOT PURCHASE THIS PRODUCT unless you want a ton of frustration!

We purchased a new Maytag Bravos X washer and dryer from Lowes in June of 2013. After a year and a half of normal use (2 people in the household) the washer needs a new gearbox bearing at a repair cost of $529.00. I called Maytag and spoke to a customer service representative who informed me that there was nothing they could do about it because it was past the one year warranty. I asked to speak with a supervisor who told me they would offer me a 50% discount on the bearing but would not pay for the repair work (the cost of the bearing is approximately $25).Needless to say I will not be having the washer repaired. We will be purchasing a new washer and it WILL NOT be a Maytag, Whirlpool or any other brand made by that company. Its just appalling to think a company like Maytag can scam customers the way they do by producing appliances that are of such poor quality and then offer third rate customer service on top of it. Maytags answer to the whole issue is selling everyone an extended warranty which we all know is as bogus as the companys integrity!!!

After everything posted here why would anyone take a chance buying any Whirlpool product including all subsidiaries. I made the mistake of buying a Maytag washer and dryer less than 3 yrs ago. There are only 2 people in the household and we only wash linens, towels and undergarments- the rest goes for dry cleaning. The washer stopped filling with water, similar to what was posted by another customer. Maytag customer service was 2 weeks out.When the service tech arrived he diagnosed the problem as a faulty water value but didn’t have the part- another week. I asked the tech why it takes 2 weeks to get someone out for a service call- he told me that there were 4 techs working the area but 2 quit and they were never replaced. The tech went on to say that he was leaving because of the misdirected grief he gets from customers because “the Whirlpool brand is crap”, it takes to long to get service and usually the cost is more than the appliance is worth- and they take it out on him. That is not hard to understand.Bottom line- IF THE SERVICE TECH IS TELLING YOU THE BRAND IS “CRAP” what else do you need to know. FYI- Maytag repairman quoted a new water valve at $70, labor $150 for a total of $230. I paid $600 for the machine- is this a joke? The exact same part was available on Amazon for $43 and was delivered in a day. With the help of a YouTube video I replaced the part in 10mins. On top of the fact that the appliance is crap, it would have taken 3 weeks to get fixed- Maytag is also screwing customers with overpriced parts that shouldn’t have to be replaced in the first place- fair warning, STAY AWAY.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

Maytag is the brand I had for 18 years and never had a problem with the washer or dryer in all that time. So when my dryer died I decided to get a new set of Maytag washer and dryer. I picked the set together and they dont have a lot of bells and whistles, simple to use and the washer is an HE. Cost was about $900 for the pair. I bought the washer and dryer in May of 2015. Models are simple to use. I have not had any problems and quite pleased with the work they do.I like to stick with a brand if it has served me well. Energy costs need to be low and I look for sales. Capacity is something I do not need a lot of, since it is just two I am washing for. Good quality is what I look for. I have not ever had paint chipping or rusting. Never had socks missing or a bad result with cleaning or drying. The washer has a cleaning cycle and the dryer is very easy to clean, the lint filter, and I get great results with no static when I take clothes out of the dryer.

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.

I purchased a dryer model med7500yw not even a year ago and the heating element has failed four times causing a lint fire and my clothes are burned and melted. Maytag only wants to keep servicing the dryer and not refund me my money. I asked the representative who claimed to be a supervisor would she feel safe with the dryer in her home and her rude remark was this is not about me and because the service was done back in November and now its January it will need to be serviced yet again. I am losing time from work and the repair men are rude and ignorant.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

I purchased a Maytag Bravo washing machine item # 26 23872 for $617.69 on 11-23-11 and it was delivered and set up on 12-02-11. My problem is if you have dirty sweaty clothes, you cannot get them clean with such little water. I used the HE detergent as directed. I talked to a woman at the local Sears Appliance store this morning, 7-11-12, about it. She said I need to use Affresh. So I did clean my washer but with a similar brand and my clothes are still stinky. I have even washed an empty load or two with bleach and hot water. I make sure I wash with hot water and completely dry my clothes.When you take a bath and dry yourself off with a towel, it smells like a musty basement. I am allergic to mold. I cant even take a wash cloth, get it wet and wash my face without wanting to throw up from the smell. I have had guest comment on the towels as well. Its embarrassing. The problem is you cannot clean something with an inch of water in the machine. I am 58 years old and now have to do the wash. I went to the store and asked if we could return it for an exchange or anything like a discount on a new one and she would not budge. She said it had to be within 90 days but 90 days was in the middle of winter and I was not having dirty sweaty clothes from doing outdoor yard work.Now that summer is here, 7 months later, my clothes have been smelly for a few months. I cant take it anymore. I showed the woman that I had been to Lowes and had an estimate of 10% off with free delivery, set up and haul away. She said she could do 15% but when you add on the delivery fee, it was higher than Lowes. I purchased my whole upgraded kitchen stainless steel appliances for about $7,000 and this set of washer/dryer but Sears could not help me out? What a disappointment that a loyal customer such as me could not at least get free delivery on a new washer. I went right back to Lowes and ordered the same machine I wanted Sears to sell me matching Lowes price.So now, I am stuck with a 7- to 8-month-old machine still in the one year warranty that is like new but is a worthless piece of junk as my clothes all stink. Run, dont walk if someone tries to sell you a low water HE machine. I tried sending this letter to searsinfo.com corporate office and it is rejected even though the website gives you that address.

I purchased a Maytag Bravo HE washer and dryer! The biggest mistake I ever made! Three inches of water is max for a load of clothes! This is max full or actually empty. The washer was a third full of clothes and only the bottom layer was wet when it went into rinse! After pulling a calf I really wanted the top pants washed. Nope. Went in dirty and dry to the rinse cycle to spread the bacteria throughout the load. The soap was still laying on the dry clothes on top. Repair guy spent two hours and couldnt get enough water to at least dampen all the clothes in the wash cycle. I would like to see how much cow afterbirth bacteria was still in clothes. I didnt buy a machine to dry wash my clothes! I have asked for my money back on the pair through the performance warranty. Well see! I am not giving it a star as it doesnt earn one!

I purchased a new Maytag washer and dryer March 2021, I have owned past Maytag washer and dryers, thinking they were the top of the line products, not this time, The washer, I put the clothes in barely covers the clothes, so I put it on deep water wash, when the clothes are all done, they look like they did when I first put them in the washer, dirty clothes, whites are dirty, towels look like they got dirt spots on them. The machine makes really weird noises, my little dog starts to shake, gets so scared, she runs under the bed and wont come out. The dryer, makes a very loud buzzer sound, she gets so nervous, when she hears it, she jumps up into my husbands arms shaking. I will never buy a Maytag washer and dryer ever again, they are totally different then the old ones, they had a good product and ruined it.

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

Bought Maytag Neptune Washer/Dryer set and had trouble with the washer from the beginning. It seemed gentle, but ATE my finer clothing, even on the gentle cycle. But the biggest issue was with the Dryer. I had it a little over 6 months & when I turned it on it made a noise, like an earthquake or the rapture was upon us. Got nowhere with the rep & warranty info, & based on the other reviews on here & the fact I really needed my dryer I called a serviceman from my area & thought Id just bite the bullet since its a set and hopefully this was just a fluke. After two house calls, I ended up paying over $500 for a new drum, & was furious. Ive had the cheapest, crappiest washer/dryers from when I was a poor college student that held up YEARS better than this!!! Didnt have the money or means to buy and transport a new or new(er) set & get rid of this JUNK in my laundry room, so, I just hoped I could buy some time. Hmmmph. You know, its almost as if Maytag actually WORKED to make these foul up! And they care NOTHING about customer service or fixing THEIR MESS either. My washer eats many of my items, but the WORST is the Dryer. It comes on when it feels like it, and when it doesnt - well, it will take a break and determine on its own accord whenever siesta time is over --- could be a day, but has been up to three or four days before it suddenly starts working again. This was the worst purchase Ive made in a while. Guess when the next time I purchase anything labelled Maytag will be. Yep the rapture will be sooner.

Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.

Always have bought Maytag. 16 years on both washer and dryer. The newer models, which I dont have, locks the top of the washer after it starts. I would hate that. I dont care if they are stackable but I would want full size. I dont think I would pay extra for a front loader, but the only front loading washer I have ever owned is small and at our camp.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - its not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.

Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.

I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.

I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.

I purchased a Maytag Bravo xl washer & dryer for $1600 in May 2017. Sunday, the user interface panel went out in the washer. After an $85 diagnostic visit, we were told it would be $500 to repair and take an additional 5 days. My husband is recovering from major knee surgery so I was short on choices. I elected to purchase a new speed queen and will never purchase Maytag again. The 10 yr warranty tag on the front is useless!

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

Purchased the very top of the line Maytag Washer and dryer.. Top loader MVWB955FC1 washer. I got this huge washer and dryer because I was tired of paying $20 to have my Cal King comforter laundered. Bad idea.. Yes the comforter fits easily in the drum of the washer but it does not even come close to clean.. Why no agitator..? It leaves soap all over it in addition to the dirty laundry smell.. The dryer is better but it takes at least 3 cycles of taking it out and un-wadding it to get it all the way dry. Now my wife just hangs it on the line.It has been just over 3 years Feb 2017 since I bought both units from HH Gregg.. Now the top of the washer around the soap dispensing orifice has rust bubbling up worse than my 25 year old unit I put by the curb.. Maytag support is no help.. “Sorry rust is normal and it your unit is out of warranty”. I asked If this would have been covered under warranty.. NO!.. Not unless you report it within 30 days.. We only use it once or twice a week.. What terrible service..

We have had this washer/dryer stack up for about 2 years now. Not long after it was purchased from Best Buy, it started smelling like mold, even though we were doing everything possible to keep it ventilated. Best Buy employee said that service was not covered by the warranty that we purchased, so they suggested we YOUTUBE some ideas on how to get rid of the smell. They said it was a common complaint for front load washers. We have tried Affresh, hot water and bleach, hot water with vinegar and lavender, etc. Nothing is working. There is mold on the plastic inside the washer door and the stench is horrible now. You can smell it when you walk into our home. I believe that stench is the reason we are all having respiratory problems, allergies, etc. I just dont know what to do anymore. Really frustrating!! These appliances cost a lot of money.

Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

We purchased a Maytag front load washing machine and dryer about 5 years ago. The front load washer is completely full of mold even though I have always followed the directions of wiping it out after each wash, leaving the door cracked, washing the machine with Affresh and even trying bleach and vinegar rinses. When I called customer service they refused to do anything about it. Then the dryer stopped working after 5 years and we had to get it serviced. Now, the door has completely come apart, as in every little piece has come off the handle and surrounding door frame. I have never seen anything like this on the oldest of machines and I have taken care of these appliances. I will never buy another Maytag...

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.

Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...

I bought a Maytag Centennial Top Loading washer 2-1/2 years ago. Its worked very well, but has started to roar so loud on high-speed spin that you have to leave that side of the house to be heard. The factory technician determined that it had a bad gearbox and that it wasnt anything I had done that caused it. He told me it was going to cost more for parts & labor than the machine was worth. I called Maytag and was told they wouldnt help me because it was after the one-year warranty. When I asked for a supervisor, he offered to pay for the parts, but not the service. Thats kind of like Chevy offering to pay for the defective engine part, but not the installation. I have never bought a major appliance (or even a hair dryer) where I thought 3 years was a reasonable life expectancy. Lifelong Maytag Customer has left the building.

My washer is 3 years old, it sounds as though an earthquake is rocking my laundry room during the addition of water, rinse, and spin cycles. Cleanliness only when washed twice, along with the washer stopping at 12 minutes because of UL signal (unbalanced) - this happens even when I have a small load. The dryer does dry clothes however along with tons of Lint stuck to my clothes. I empty the lint screen after EVERY dry cycle. Have had repairman who charged me $70.00 and said he could not fix the washer.

I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.

The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

We purchased a Maytag front-load washer and dryer in October 2010. In March 2011, all bearings and the drum needed replacement. In July 2011, the pump needed service and now in Sept 2011, we were told a new drum and bearings are needed again. The washer is still under warranty by Maytag. We contacted Maytag to ask for an exchange or a refund but we were told that it wasnt possible.

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. Weve had at least 8 service calls on same and the sensor doesnt work, i.e. says the clothes are dry when they arent and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as well, and after one where the motor was replaced, it popped off and flooded my entire house. They laundry room is located on the second floor. I had to replace floors, walls, ceiling, light fixtures, etc. Insurance covered it but it never shouldve happened. Now the washer doesnt drain properly and the error code LD displays every load and we must manually drain it by either setting an extra drain cycle or take the entire machine apart and vacuum out the water. Each load takes twice the amount of time it should, if not more. But I guess its okay because the dryer takes just as long to dry a load of clothes. Something has to be done. Maytag is refusing to stand behind their products and it seems as though many of the complaints are for the same issues. Is there a lemon law for household appliances?

My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!

Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.

Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.

I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

Bravo XL Washer & Dryer - I have owned this set for just over 90 days and have called Maytag several times just to get insulted. The customer service representative is not helpful at all, and tells me that I am not using HE detergent or that I am using too much HE detergent. Furthermore, they tell me that if a service technician comes to my home and nothing is wrong that I will get charged. So much for the extended warranty and what is wrote on the Maytag site. I explain each time that I am using name brand HE detergent and the recommended amount. The soap dispenser in the machine provides a fill line that I fill to. I have even tried using less detergent as recommended by the appliance store that I purchased the machine from, and still the washer does not clean my laundry and leaves residue on everything. I have even tried using the extra rinse, and extra heavy soil setting which does not make a difference at all.The other concern is that the clean washer feature light flashes weekly. I have purchased the cleaning tabs recommended to clean the machine, and run this clean cycle every time the light comes on. The dryer does not work all that well either and shuts off before the laundry is dry. Sometimes the dryer will show an error of airflow restriction or low airflow. This is confusing because the dryer vent and hose are clean, and the lint filter is also clean. This is so disappointing because I thought Maytag had great products. However, as I read other reviews about these machines and the customer service representatives it seems that there is a systemic problem with the machines and the customer service representatives that needs to be addressed by the leadership at Maytag.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.

Maytag washer model MVWC416FW1. This is the worst washer ever. I only had this washer for 1 year and 2 months. Oil leaks from the bottom all over my floor. The washer is soooooooo loud you can probably hear it down the street when it is on spin cycle and the start button works when it wants. I called Maytag and they told me if a service man come it may not be covered and I will have to pay out of pocket. The 10 year warranty listed on top of the washer and dryer only covers the parts not the labor. Very disappointed. Its a good thing I purchased an extended warranty but I dont know what will they do. 1 year and may be buying another washer. It DEFINITELY wont be a Maytag. If I could rate this a 0 I would.

I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.

Things that I have read that are true: Rips clothes/towels/sheets. No real problems with motherboard like some have stated. Bought Maytag Bravos Washer/Dryer in 2009. No real problems with the dryer, HOWEVER, may with the Washer. Had the pump go out in 2/2010 to the tune of $199.20 due to a small object in the pump. The repairman said it would just take a very inexpensive part from Maytag to prevent this. In 6/2012 washer not draining, clogged pump. All right, new to HE Washers, so told to use less detergent than detergent manufacturer recommends. $79.13 to fix clogged drain. Even though being careful with items in pockets, loose buttons, etc. AGAIN had pump go in 1/13, $214.22 (same problem cheaper in 2010, repair inflation). Wed noticed it was loud on the spin cycle (like a rocket going off) and were told at that visit the bearings would need to be replaced, and quoted approximately $280 to repair those. Havent fixed, waiting for something else to go wrong and then decide what to do with it. So in 4 years paying almost the purchase price of the unit (if I fixed bearings also). Crazy. If you bought a house and had to pay 4/5 of the house to repair it in that short of a time, no one would own a house!!!

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.

Washer leaves spots on clothes and massive knots in clothes. The serviceman has been here twice since we bought it and was told to use extra wash option and heavy load wash with fabric softener option as well, and to only use about one tablespoon of detergent. So much for the green option! Results, still washing clothes 2 or 3 times per load then into the dryer. Tried an experiment - washed a pair of my daughters white capris and then washed them at a friends house while water was saved in a separate tub. Holy crap, the dirt in the water. Do not buy this machine. Not even if it is offered to you for free.

Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.

We purchased our Neptune washer and dryer combo MLG2000AWW from Circuit City in 1999 for $1900 also purchased the extended warranty. Here we are 15 years later and time to replace with new Samsung units. Besides having the main bearing replaced after 6 years in service, and having a sensor and a switch replaced on two separate occasions all covered by the warranty, our Neptune provided exceptional service throughout the 15 years. My understanding was that Maytag was bought out and run very poorly in the early 2000s as our unit was produced prior to that time... when Maytag was Maytag.

We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.

Like most people with this Bravos machine, I am 3 months out of warranty and the ball bearing is trash. When the wash goes into spin cycle, it makes a loud clicking noise and takes a few minutes to start spinning. I called service repair and he told me that it was the ball bearing and to talk with them as he has dealt with quite a few high end machines from Maytag that are breaking down after warranty. I should have realized there was a problem when we kept coming up with white spots on our clean laundry and would have to re-rinse clean clothes. This kind of defeats the water saver that is advertised with the machine.Do not buy this product. For a high end washer and dryer, there are many problems. Maybe that is why the Maytag guy is not shown sleeping in commercials any longer. Hes too busy fixing all these machines. Btw, they wont cover the part even though I offered to pay for the service. The best they can do is give me 25% off. Yippee! I cant wait for the other problems to hit me like everyone else.

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.

Maytag model mfd2561hes French door stainless steel purchased in June 2005 has been the worst appliance purchase ever. After 1 year warranty expired, icemaker and water dispenser stopped working. Was told by repairman to thaw the tube for water dispensing with a hair dryer. Are you kidding me? Why should I have to pull a huge refrigerator out from wall and put the hair dryer to it to thaw out the water line when I need water? What is the convenience to that? Cant buy fresh vegetables as it will freeze before I can use it. This is the worst appliance ever. Dont buy Maytag products. Maytag doesnt back products like the old days when they would last 20 + years. Cant last even a year anymore. Sad!

I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.

I have been a Maytag customer for many, many years. In November, 2014 we decided to buy a new matching pair. No problems with dryer but the washer has been a nightmare from day one. Have had at least 5 service calls (lost count). The washer constantly smells. Clothes are not clean. Have to buy and run Affresh tablets weekly. Spend more on wash machine cleaner than laundry detergent. Funny thing is Maytag/Whirlpool makes the expensive cleaning tablets. The customer service at Maytag has not been helpful from day one. They recommended I buy an $150.00 extended warranty. Stupidly I agreed and regret doing it. They still have not fix the machine under the one year original warranty. NEVER BUY A MAYTAG BRAVOS WASHER.

I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

I purchased a Maytag Bravos Quiet Series washer and dryer in 2009. The repair people have been to my house 7 times. The dryer had a useless part on the drum that made a banging noise while running. The washer keeps getting coins and small undergarments stuck in the motor. Every now and then, one of us leaves a coin in the pocket by mistake. I did purchase the extended warranty on the set. The repairperson that comes to my house is great. I would, however, not want to have to keep leaving work to meet repairmen. The machines are not quiet. If you need quiet from your appliances, this is not the set for you. If you do not clean the washer with Affresh or Clorox product, your clothes and your room smells. The clothes are always so tangled after washing; they tend to wear out quickly. Im not sure about this high efficiency washer. I wish I had just purchased a regular machine.

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

Wow, I bought a Maytag Bravo 300 series washer and dryer three years ago. They have been a complete piece of crap. I spent nearly $2k on the set at Home Depot. During that time, they have been serviced four times and I am now out of warranty and the washer is constantly breaking with LD and F51 errors. The heavy dryer door with light as hell hinges fell off on my wifes foot when she was loading it. I cannot get it back on. It is rigged so it will work. I contacted Maytag and they were not helpful at all. Pretty much sorry about your luck. I will never buy another Maytag product again. I agree with other posters. Too bad you cant chose zero stars!

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

I have had nothing except trouble with my new Maytag Bravos washer! I first had a suspension arm or something like that replaced along with the agitator. My water cycle has never worked correctly since it was new. I take out the clothes and half are still dry. My daughter washed her kids’ clothes in the washer while she was living with us and the stains did not come out. She thought that is really unusual since they werent stains that normally you would see left on the clothes. I went to my father-in-law’s house (they have a front loading Bosch), took her detergent with her that she used here and guess what? It’s just one washing and the stain was gone. She had washed the clothes in our washer at least 7 times trying to get out the stain. Now, we have such a loud noise that it sounds like it is going to take off. Then, the bottom of the washer started to leak. We took it out and checked it and we cant find the leak. The clothes smell awful when they come out of the wash. I dont know if it is bacteria build up. I use the cycle cleaner when I am supposed to. This is so sad. This is the first time I have had matching washer and dryer and I wish I would have kept my old Sears model that worked great. I havent decided if we want to fix it. With the price to fix it, I can buy one I might like. Never will I buy Maytag again or another Whirlpool without checking out the reports.

Model # MF12269VEQ1 French doors with bottom freezer - This refrigerator was purchased March 2011 and it is forming a sheet of ice on the bottom of the freezer. We tried unplugging it overnight to see if it would correct itself and it hadnt. I googled this complaint and called the manufacturer to see if there was a recall. It seems a lot of people are having this problem. Several comments are to pour hot water in the drain plug or use a blow dryer to to the plug; however, you have to disassemble the whole bottom freezer, then unscrew the back to get to the drain plug. I feel this is a defect in this refrigerator.This unit was approx. $1600.00 and should not be having this type of problem. Who knows if I could actually get to it to try these things, that it could keep recurring. Im very upset as my husband and I are seniors on a fixed budget. We bought the name Maytag because we thought they built good products.

I have had 2 Maytag washers in 37 yrs and loved their products, however I purchased a Maytag quiet 300 in 2/09 and it is the worse Maytag product on the market. The frame around the bleach dispenser has rusted out and I have called for the 3rd time in 5 years to have it repaired. To my dismay it will cost 300.00 to fix because the bearings have to be replaced. I will now have to purchase a new washer. The days of the Maytag man are long gone. By the way the Maytag dryer has been serviced twice. I thank God everyday for that extended warranty I bought, but now it has now expired.

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.

Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washers cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (Im not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.

Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.

I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EVER have I had so much trouble with a washer. This front loader is the worst possible machine. My former Whirlpool was a front loader too - Never a problem. I purchased this Maytag set simply to have a matched set because our Whirlpool dryer died. This washer has to be babysat. The washer holds water and it gets musty - never ever before have I had this problem. Maytag says it is designed this way and I have to continue to buy AFFRESH (which is also very expensive). I have to use this two to three times a week and the pkg says once every 6 months - DONT DONT BUY MAYTAG. LOUSY.

I am absolutely disgusted with this Maytag Bravos XL washer. Have owned it 6 months and cant wait to get rid of it. We live on a farm and have cattle. If jeans go in the machine with mud on them, they will come out with mud on them. I have tried soak, deep water wash, power wash. Nothing works. I might as well put a wash tub in my back yard and wash by hand. Anything black must be washed by itself as it will come out covered in lint. How did this machine ever go on the market? Expensive mistake. Please do not buy this machine.

I purchased a Maytag Washer and Dryer about 3 years ago, they were under warranty for two years. Two years and 10 later the dryer breaks down, repair 310.00, two months later the washer breaks down again, 331.00, while I’m waiting for repair appointment the dryer breaks down, 130.00. Then I’m finally able to do laundry, turn on the washer for the first time since paying 331.00 and IT DOESNT WORK AGAIN, another SEVICE CALL!!! $$$ IM EXTREMELY DISAPPOINTED IN MAYTAG, ESPECIALLY AFTER VIEWING YOUR COMMERCIALS!!!

Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!

I purchased My Maytag Washer and Dryer set from Lowe's, which was a very good experience all the way, back in June 2017. After two years I can finally give an honest review. We love this set even though it is not as quiet as the old Maytag washers. Still is but not as. We have not had one bit of trouble from either the washer or dryer. The next size larger would have been the better choice for us since we now have king size bedspreads to wash. It still does the job though, just one piece at a time. A lot of people complain about the smaller amount of water used but it still cleans clothes quite well. If you need more water just use deep water wash or for even more water use the setting for bulky sheets which really fills up the water level.