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Maytag Secadora Garantia
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer’s warranty — This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer’s warranty.
Extended warranty — Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty — This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It’s different than home insurance, as it doesn’t cover events that may damage an appliance. Instead, it’s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance — Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag�) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Secadora Garantia
I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.
I purchased the Legacy series washer and dryer from Home Depot in 2005. For the first 3 years, the washer worked fine. Since then, it has all been downhill. When I use bleach, I have to run an empty load because for whatever reason, the bleach goes through to the next load which has resulted in a number of ruined clothes. The wash cycle leaves clothes dirty and some even come out partially dry?! The rinse cycle does not always work as more times than not, the fabric softener is still in the dispenser cup. The spin cycle is getting worse with each load. Sometimes I reset the spin cycle as many as three times at which point I hand wring the clothes. This creates a strain on the dryer as I have to run it extra long to dry the clothes. I am more disappointed than I can say. I will never purchase anything Maytag again and I will not purchase from the company who makes Maytag products.
I purchased a dryer model med7500yw not even a year ago and the heating element has failed four times causing a lint fire and my clothes are burned and melted. Maytag only wants to keep servicing the dryer and not refund me my money. I asked the representative who claimed to be a supervisor would she feel safe with the dryer in her home and her rude remark was this is not about me and because the service was done back in November and now its January it will need to be serviced yet again. I am losing time from work and the repair men are rude and ignorant.
We purchased our Maytag Bravos washer/dryer in January of 2012. In October of 2013, I noticed that the lid would not close properly. In examining the lid, we discovered that the screws were in tact but the information panel on the inside of the lid had come unglued causing the lid to be obstructed from closing properly. After calling Maytag we were told that they make a quality product and, in what I consider to be a condescending reply, could not help us. Replacement of the lid with the service call would cost almost the cost of this expensive washer. So disappointed in what we thought was a wise purchase!
I just purchased a washer in April and the door is locked with my son brand new clothes is stuck in the machine in water, I called to get service and was told a date 2 weeks away, worst experience ever. Sorry ma’am is what I was told in a non caring way. I’m so furious if I could return this washer and dryer I would.
My husband and I purchased our Bravo washer and dryer from Home Depot about 5 years ago. They have been the worst ever. Clothes always tear and we continue to receive an F1 error every time we try to wash something. I dont have the money to buy a new one, but I sure wish I did. I will never buy a Maytag anything ever!
I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt
My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!
Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. Ive had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. Ive replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and Im better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasnt the only one! My set is 3 years old and its ridiculous that Ive had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!
HORRIBLE. Dont pay more for substandard machines. Had a Maytag washer and dryer delivered on March 27th 2018 and it has been a nightmare to get it to start up. Now I have clothes stuck in there. I called Home Depot, you should never buy any appliances from them, they wash their hands of all responsibility once you sign for it. Called Maytag. On hold for almost 10 minutes, they only have 2 certified repairmen in the area 0f 600,000 people. Will be 5 days until they come to look at it. I told them I wanted to return it for a GE or something else. They said I had to contact Home Depot yet Home Depot told me it was Maytags problem. SAVE YOUR MONEY!!! MAYTAG IS NOW AN INFERIOR PRODUCT WITH EXTREMELY INFERIOR SERVICE.
I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.
Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.
My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
Its about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.
Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.
We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.
Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.
This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.
Purchased Bravos 300 quiet series wash and dryer 3 1/2 yrs ago new. 18 months ago the washer gives me f51 and ul codes. To repair this USA made washer will cost over 250 dollars. I see why the Maytag repairman is not busy. Cause after 2 years you gotta buy a new one. All these digital controls are made in China - junk. Ill buy LG or Samsung next.
Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!
I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!
Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!
We bought a Maytag Bravos XL assuming that because of the brand name it would be a great machine. WRONG. This washer is truly awful. Every single load of darks comes out covered in soap scum. I always have to rewash every dark load with no soap for a full normal cycle in order to get the scum off. My whites are probably also scummy but often I just throw them in the dryer as I cant see the scum. Its just a very, very poorly designed machine that obviously wasnt tested before they started manufacturing and selling it. Its criminal how Maytag continued to sell this piece of junk, and Ill never trust their brand again.
Purchased the Maytag Bravos washer from Home Depot in August of 2011. Today it caught on fire (Sept, 2014). Had problems with it from the start. Some of the issues include the washing machine constantly getting off balance even with small loads, not completely draining the water from clothes resulting in having to run additional spin and drain cycles, and a bad odor coming from the water that stays on the clothes (we even called a plumber thinking it was something with our plumbing). Well today was the best. I started a small load (one twin flat sheet and a pillow case) and about 10 minutes later I smelled a weird burning odor coming from the laundry room. When I opened the door to the room it was filled with smoke. The washer was the only appliance running, otherwise I would have assumed the dryer was the source of the smoke. When I opened the lid to the washer, smoke started pouring out from around the inside drum of the washer. It smelled like burned rubber and ash. Needless to say, I doubt this washer is worth repairing. We actually have had repairs on it previously (twice in the first year) and its just a piece of junk. Glad I was home when the washer caught on fire. I hate to think what would have happened if I had not been able to unplug it and it continued burning. Do Not Buy This Brand. Definitely do not run this washing machine unless you are home to monitor it. Maytag Bravos is a fire risk!!!
I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.
Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.
I have never reviewed anything and feel compelled to chime in. The Maytag Bravos XL is the WORST washer dryer set ever. My 20 year old tiny washer with agitator cleaned a million times better in half the time. In fact this washer doesnt even clean your clothes! The reason is because so little water comes in and you cannot manually control the amount of water. Ive tried deep water wash-total joke. Heavy duty wash and extra rinse, still no better. You can wash it 2-3 times with the same poor results. Who wants to put on dirty underwear! The dryer easily takes 2 cycles to get an average size load dry and forget sheets and towels! They take 2 hours.
I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!
Maytag junk MFW2055FRZ00. We had to replace our reliable 15 year old Frigidaire side by side fridge when it failed due to a compressor failure. We should have pressed the service company to replace it or found someone who would. We were limited in replacement units because of built in cabinets, thus a smaller French door (so we have to open two doors rather than one) Maytag. Perhaps our 30 year old Maytag washer and dryer made us believe Maytag still offers high quality products. We were wrong. Everything about the unit is poorly designed, cheap and flimsy. The freezer drawer pulls out unevenly and the ice maker is primitive. Above all no matter what appliance you choose be sure there exist factory authorized servicers in your area otherwise warranty issues are a problem.
It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.
My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!
Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?
Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!
Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - its not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.
I wish I had found this website before I bought my new Maytag washer and dryer from Home Depot on March 7, 2018. I replaced a 30 year old Maytag washer that I should have kept. I wash two loads a week so has not been used that much and now it will not drain. I tried everything, canceled the cycle out, checked the circuit breaker, unplugged it, removed the clothing, bucketed out the excess water, tried the drain and spin cycle, etc. Just will not drain or spin. Repairman is coming next week... Still under first year warranty but if it is not the “fault” of Maytag I was told there will be a $90+ minimum service charge.
Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!
I bought my Maytag Neptune washer and dryer in 08 or 09, and it has smelled like mold and mildew for years but I still have to use it because I cant afford to get a new one. I cant get the smell out. Also, I have to take the pump apart at least once a year due to the fact that sometimes, no matter how you check your pockets, change still gets left behind and they dont make a screen or filter that will keep the change out of the pump. It is not hard to do, but the first year I had it, it were in the service center as much as it was home. I was glad when someone told me what was happening because I fix it myself in like 15 minutes and move on. But it should come with a self service manual showing how to do this procedure to save people money.
Purchased a Maytag front loader and matching dryer in Sears and have had nothing but problems with both since the beginning. Now that the warranty has run out we have even more problems and doing laundry has become stressful. Big lemons. Wish I had kept my Kenmore units. Now looking into reviews for other brands, may go back to the Kenmore brand too. NOTHING can be as bad as Maytag.
Im have finally given up and purchased a replacement for my Maytag Bravos XL Top Loading High Efficiency Washer! The Maytag was 2 years old and I have ALWAYS had trouble with it. My towels became sour after 1 or 2 uses (sometimes they smell sour even before use!). My dark clothes ALWAYS came out of the wash LOADED with lint. I researched online to determine whether these were common problems and found several sites with suggestions such as: dont use more than 1-2 spoons full of high efficiency detergent (which recommendation I followed), Use white vinegar or liquid fabric softener. (I tried both with only minimal results.) ALSO use a dryer sheet in the dryer (I did this but it seemed like a waste since I was already using fabric softener in the washer). Dont overload the washer. (I didnt, but if I couldnt fill it, then why did I buy a washer with such a large tub ?!) Clean the washer monthly. (I faithfully did so, and tried alternating Affresh and bleach to see if theres any difference in the result... not really. Make sure you are fully drying the towels (I ALWAYS DID!).We had a Sears repair technician come to the house the last time my frustration level was overflowing and she only made me feel like an idiot, repeating some of the above recommendations and insisting they would solve the problem -- which, if they had worked, would have precluded my need to call a repair technician!!! The repair technician provided no other service or ideas to fix the problems. My husband decided we should go back to the tried and true agitator-type washer... bye-bye, Maytag Bravos.
Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.
I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!
Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.
I bought this Maytag MCT washer and dryer set brand new from Lowes October 31st, 2016. When I washed the first load it made so much noise I thought it was broken. Called Lowes and they said it is just noisier than the older ones. This is the water/load sensing model, supposed to be great. I am usually here by myself, so at most I wash one load of clothes a week. I have a queen size mattress pad in there washing right now. This pad fills up the drum pretty much, I have it on deep water but that only gives me maybe 1/4 of the drum that has water in it. The pad is wet from wicking, NOT from the water covering it. How is this supposed to clean anything when the water is not covering the items?When it spins out, it gets off balance easily. The manual says to not worry about balancing load as you put it in there, but doesnt make any sense to just cram on one side as the water isnt going to float the cloth around to balance. The settings for Bulky does nothing more than the setting for Deep Water, you still do not get enough water to wash your clothes.It also does not do any good to add fabric softener to the machine, as it seems to just take it all out, you cannot smell any fabric softener on your laundry when you are transferring it to the dryer. And the laundry when dry isnt soft like it was with the old machines. I will be 62 in December 2017. My parents always had Maytags, never a problem. This is the 4th set of Maytags I have had. And bought a set for my daughter in 2013 also. And this by far is the worst. Their quality is completely gone now. Nothing but cheap made products that are predestined to fail. Friend across the street said she had looked at this set when she was in market to get a new set. She has an friend who works on appliances and who works for stores selling these models and he told her, they were not worth buying. Wish I had known that. Do not waste your money.
My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldnt dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint. We were only a week away from moving again, so we waited until we got to the new house. The new house had gas hookups. So, we put the dryer that didnt work in storage and were thankful we didnt get rid of the other dryer. Now, just a few months later, the gas dryer isnt drying and is having the same issues as the electric dryer. How very disappointing! Both dryers are broken now, and it has only been 2 years. Each dryer has gotten about a year of use and then both quit. My husband, I and my two-year-old dont do that much laundry to break 2 dryers. My old GE washer and dryer lasted for years and is still working. We gave them to my husbands aunt who uses them and loves them. I agree someone should start a class action against Maytag. These issues are ridiculous!
We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
Purchase this machine Bravo XL Top Load Washer in Dec of 2016, noticed right away every load of dark clothes comes out of the washer with a scummy lint residue on them, some of the clothes are not completely wet when you take them out of the machine. Have talked to Maytag and tried their suggestions that did not work. Seems like a canned speech reading some of the other reviews. I am just at upset with the appliance store that we purchased this from after their sales pitch how these are the best machines made, made in Ohio, great company etc..etc.. Just one run around after another.
Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.
How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...
Purchased Maytag 3000 series washer and dryer in June 2009. Like many other reviews, the washer is making a terrible loud noise during the spin cycle. I contacted Maytag customer service and was told wait time is 10 minutes and opted for the call back option. Received a call back from an agent located in Tennessee, United States and he checked for recalls or projects and found nothing. Offered a technician call in my area for $112.00 for 30 minutes to diagnose the problem. I told him that if he checked on the reviews, he will see many regarding this problem and a bearing issue at a cost of up to $700.00. The Maytag repairman is not only lonely but out of business and Whirlpool bought them out. I would never again purchase Maytag or Whirlpool products. We are seniors and do not abuse our appliances and why do they not last at least 15 years. Talk about disposal washer machines, who can afford to purchase them every few years. The washer sounds like a jet going through our house when it is in the spin cycle.
In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.
Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.
I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems. I should have just fixed it. I’m sure I wouldn’t have spent as much money on repairs as I have with this one. You remember that lazy Maytag repairman that was on TV for so many years, you know why you don’t see him any longer? He is at my house repairing my ** dryer! You never, never hear me say this but the next dryer I buy will be made overseas. My last appliance purchase with any of these name brands on them: Maytag, Jenn-Air, Amana, Admiral, Crosley, Magic Chef, Performa by Maytag, and Norge.
We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.
My mother always said Maytags were the best but I never bought a washer and dryer until about 5 years ago and both are the worst appliances I have ever owned. The washer has rust all over the bleach container and smells to high heaven and I clean it with Affresh all the time. The dryer doesnt dry well and the washer doesnt wash well. I am trashing both and buying some new ones.
I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.
Maytag washer leaves clothes more wrinkled after a wash than they were in before being cleaned. And these are not full laundry loads. Then using the Maytag dryer is a joke. Need to run double times or extended times on most of the settings to get them completely dry. When it comes to the wrinkle free setting... what a joke. Clothes might be close to dry but wrinkled. Have always had Maytag products since forever. Tried Samsung for the last set-----washer lasted 6 years and then needed a full overhaul. Cheaper to buy a new set. Went back to Maytag. MISTAKE. Samsung did a lot better job of washing and drying. Now stuck with Maytag until... when? Retired and dont have the funds to get new replacements. Just my opinion though.
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesnt work. They dont make them last anymore.
Maytag Neptune MAH8700AWW and MDE9700AYH Washer and Dryer - Electrical overload to house circuit, multiple water pump replacements (Maytag would not sell rebuild kit with impeller and gasket or seal causing us to have to buy complete water pumps with mounts and motor.), electronic error readouts, odor and mold washing machine. The welds breaking on the drum causing possible fire hazard by filling case up with dryer lint fibers, around the electrical components, and air intake heater and also allowing metal fragments to get imbedded in the familys clothes. Also, Maytag Oversize Capacity Plus Quiet Pack Heavy Duty with Lifetime Tub.
I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.
First front loader washer and love it. Saving on water, less tangling of clothes. So far they are quieter than others that I have had. The dryer is almost 10 years old and the washer less than a year. The machine I had previous to this was top loader that had to be replaced, would no longer spin.
I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.
Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, nothing they could do. Really?? A major part was defected and there was nothing they could do! Its very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...
I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I havent had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesnt seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.
It’s the worst washer I have ever encountered! I never have clothes that smell clean. The water seems to never completely spin out, the spin cycle is terrible!!! My whole house shakes when it’s spinning and the noise coming from it is so loud. The time on it is never correct; it will say there is 9 minutes left and then just go to 1 and quit! My clothes have never looked clean with this machine. And yes, I use very good detergents and everything else to try to help with no luck! The dryer just takes forever to dry anything. Needless to say, I will NEVER purchase another Maytag again!
Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.
After having a Maytag washer/dryer set that lasted 20 years, I decided to go with Maytag again. Big mistake! Centennial Dryer has already broke down and the parts, before the overcharged shipping, was over $100. I wish I had done some research. Maytag is no longer Maytag, it was purchased by Whirlpool. Hence the lack of quality. Not only that, I dislike doing business with heartless companies that just close shop & let loyal employees go while paying upper management fat severance pay. Then Whirlpool changed the vested lifetime benefits of the Maytag retirees. Will not buy another Maytag appliance and will never purchase a Whirlpool product.
Maytag Bravos Quiet Series 300 washer/dryer - Purchased this set nearly 3 years ago from Lowes. The washing machine smells like toxic sewage. The Affresh brand cleaner no longer works. All of our towels and many of our clothing items have had to be replaced due to the stench. I surmise this is because it does not use enough water. The clothes get wrinkled badly, twisted, stretched out and torn. The dryer does not fully dry. Always had to run it again to get the items dry. Finally, it started making a horrible, loud, screeching and grinding sound. Neither the washer or dryer was quiet for long. Putting these out on my curb today for scrap metal pickup.
I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.
Purchased a new set of Maytag Bravos appliances in 2010. Washer lasted 3 years -- had a failed bearing and repairman said not worth fixing as tub would most likely also need to be replaced. Replaced with a new Speed Queen which has been operating trouble-free. Today dryer quit heating -- repair person stated it needs a new board -- not worth it to me. I am off to now purchase a new Speed Queen dryer. What happened to Maytag quality???
We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.
I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!
I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,
Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.
Maytag Bravos Quiet Series 300 - Our motherboard on the washer went out after 2 years from purchase - just out of warranty. Motherboard was $550 so we bought a Samsung. Now our dryer has gone out for the second time. First time was the pulley assembly came apart. We self-repaired after watching YouTube. Now the motherboard has gone out on the dryer! I will NEVER buy another Maytag product. They are a waste of hard-earned money and have left me with piles of laundry numerous times. Maytag, you need a class action suit filed against you!
Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(
We purchased our washer/dryer in June 2004. I have tried to clean off the rust where the water enters, but not successful. Is there any way to have this replaced at no charge?
Waste of $1700. Well all I can say is I wish I woulda read these reviews prior to buying but thought Maytag was a good brand. Boy was I wrong. Never again will I purchase Maytag products. I must say I haven’t had any issues with the dryer. Works great. The washer on the other hand is garbage!! It barely cleans the clothes. Some articles only get partially wet. Everything tangles together. The worst part is all my dark clothes ends up full of dust and lint. They look dirtier coming out than when they went in. Very disappointed. If you use deep load it takes about 1 1/2hrs to wash, definitely not energy efficient, and clothes still have lint on both cycles, and unfortunately most of our clothes need to be hung up, so dryer can’t pick up the lint. My old wash was way better. I shoulda went for same old style. Save you money and buy another brand.
It is impossible to dry clothes in the dryer without the worst wrinkles you can imagine. I have 2 of them and they are both horrible machines!! The drum spins too fast which causes the clothes to get stuck against the tumbler fins. The centrifugal force holds them there and they just ride around without tumbling in the drum. When the cycle is finished the clothes have been dryer while jammed up against the fins and they are so wrinkled you have to wash them again. The ONLY way to get them through a drying cycle without a tremendous amount of wrinkles is to stop the machine every 5-8 minutes and fluff the clothes around inside the drum by hand. DO NOT BUY!!
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.
My husband and I bought a set of Maytag appliance 12/2011 the washer squeaks real bad on spin cycle and now today the dryer started making real real bad squeak sounds to the point I can not use it!!! My appliances are only 4 years old!!! And we wash clothes once a week for just my husband and I. I would not recommend buying any Maytag appliances!!! They are supposed to be the best but are not worth **!!! And I called Maytag, they are not willing to help. Bad service!!!
We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldnt heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!
This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.
Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.
We purchased both a new Maytag washer & dryer in 2011. Our dryer, Model #7000XG1 all of the sudden started thumping when we were drying our laundry. After we called a technician to come out, he stated we had a crack in our drum. How in the heck does that happen in 4 years time and only laundering for 2 people? Of course this steel drum should not wear out before the other parts, but it did. Since there is a backorder on the replacement drum, it makes you wonder if this problem is wider than it seems. Also, Maytag would do nothing for us other than offer us the purchase of a new dryer at a discounted rate good for only 7 days of their offer. Seriously, how about standing behind your product? And, then again, why would we be enticed to spend that kind of money on the same type of product that has flaws? Uh, duh Maytag or Whirlpool. Silly fools you are.
We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?
I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.
I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????
Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......
TRASH! Bad, Destructive, Dangerous. I am in awe of the worthless, destructiveness of this machine. This washing machine does not add enough water to even cover clothing. It agitates, tangles & tears clothing. You end up with dirty filthy tangled clothing. And this is after waiting for it to make some kind of idiot decision as to whether or not to wash your clothes at all. I frequently go out and it’s made a decision not to start at all. There also is no lint filter, so subsequent loads of laundry are dirtier than the first. You can’t wash clothes without enough water to cover them. I read online that it adds water depending on the weight of the clothing, so wet the clothing first to make it think it’s a heavier load. When you do that it spins the clothes first before it begins to wash them. Your clothes still come out of the machine dirty. If you’re looking for revenge, make someone a gift of this washing machine. Otherwise, put it out with the trash.
We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.
My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!
Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.
Bravos 4.3 High Efficiency Washer - The worst washer ever. I recently returned from burying my step-mother. She actually used the same washer and dryer, by Maytag, for over 50 years. Those days are gone forever. This is my second set of Maytags in ten years. The first literally stopped working just after the first year warranty ran out. I still have them inside my pantry, like a set of anchors. Notwithstanding that, I thought, Maytag was a good brand, it must have just been the style of machines, so I purchased these in January. After over six months of usage, I am amazed at how many times I have to wash a single load of clothing to get the items clean. Who cares if the machine saves water? What was wrong with having an agitator? I literally have to remove freshly laundered clothing, turn it over and run the wash again to get the top of the laundry clean. I have had a blanket finish for the fourth time to get it clean, only to have to hang it outside because it is so full of water, the weight keeps it from spinning properly. And why would you remove a timer feature which permits very busy, working people, to wash their items while they are on the way home or in the middle of the night so that there is no waiting to pop the clothes in the dryer? None of the cycles takes less than 80 minutes to complete. Who has 80 minutes to wait on the washer to do its job? I am so upset about the amount of money I spent on all of these machines. Just think, I could have brought the over 50 years old set home from my step-mothers and had a washer and dryer do what they were supposed to do -- clean the clothes.
I purchased Maytag Centennial Commercial washer and dryer eleven years ago. Both are still going strong. It has been a great purchase. Only issue is a couple of stains have appeared on outside of appliances.


