I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.

I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.

Purchased dishwasher Mod # MDB7749SBM1 thinking it was Maytag (lonely repairman) in June 2013 from Home Depot. Cost new over $1,000. As of March 2016, three service calls, two of which required replacement of the control panel. Now the control panel has failed a third time and we are told by Whirlpool (parent company of Maytag dishwashers) they will not cover the repair. They have offered a discount for a new dishwasher. Since that did not seem like a very good option to me, they offered to let me pay for current service plus a year for over $350.00. I was sad to discover that they are the manufacturer of most dishwashers available at your local home store dealer (Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper, Amana). VERY DISSATISFIED CUSTOMER!!!

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!

Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!

I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.

My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...

I bought my Maytag dishwasher in February 2011. It seemed like a good model - basic functions, upper spray arm, stainless interior. Well this dishwasher has been all downhill since I got it. First it is cheaply made. The racks and plastic stoppers on the racks immediately started falling apart. The one year after we installed it the front control panel went out, rendering the dishwasher completely useless! The warranty had just run out! To my pleasant surprise, I received an extended warranty offer from Sears. Had the front panel replaced and it started working again.... but apparently it is a bad design and it is likely to happen again. After reading online I am not the only one with this problem.Now another year later we are having a the sprayer on the top and the back hose replaced..... (still waiting for sears to install). It makes grinding sounds, leaves white marks, doesnt clean.... it is a non-stop battle with this product. Upon calling Maytag, they said they could give me advice but cant pay for any parts or even give me a coupon towards a new product! I have tried everything with this dishwasher - fancy soap, cleaning solutions, jet dry... its not me, its Maytag! I will likely be in the market to buy another dishwasher next year because of all the issues, and it for sure will not be a Maytag.

The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.

Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.

I had noticed the lights, such as for sanitizing cycle, hot water cycle, etc, would go out intermittently, but since the washer still ran, I was down with that. Loaded it up last Sunday, pressed the button to start and El Zippo. Nothing works. So here we go again with another crap product from Maytag. Yes, I have had this dishwasher, which was a pricier model but closeout priced, at Lowes in 2008, BUT I live alone, so how many dishes do I wash. At the same time this is the third time had a repairman out (with no help from Maytag other than trying to sell me an extended warranty for nearly $400) and these machines ought to last a lot longer than this. The part online is bad enough, $150, cant wait for the repairman to call me back tomorrow and see how much they are going to hose me for.

I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.

Great dishwasher. The dishwasher heat cycle doesnt dry the dishes but I havent read the instructions yet. This is a large dishwasher holding lots of dishes. Dishes are clean after the cycle. Washes lots of dishes at the same time. Has handy utensil pull out to put away your utensils after dry.

We upgraded and purchased a new Maytag Dishwasher Quiet Series 300 MDBH955AWQ to benefit our new kitchen remodel. Initially, the dishwasher worked great. I routinely insist on keeping the filters and interior clean as I was raised up believing that if you take care of your equipment, it will take care of you. Very shortly after purchase, there was a fire recall which was taken care of by Maytag and a third party contractor. Then as time went on, it continuously rendered out dishes with debris and food on them. Then it stopped working. It turned out the latch or door handle broke on the pivot point on the interior of the door. I got that replaced and everything was good again. Then about three months later, of course after warranty, it would not start or anything. I verified power and connections and nothing. I spent about $60 on JustAnswer for further advice and the answer was to replace the control board. After about $250 for a service call and $130 additional, it turned out the control board went out. I observed how it appeared to be a poor design due to the control board being exposed to all of the humidity and other moisture from within the dishwasher door. Then after that being fixed, about six months later, the door latch broke again. Its minor enough that you may not realize its broken until you open the door panel back up again. The plastic is breaking Im sure due to the heat and moisture, but its just minor enough that it will not make contact to indicate the door is closed. I got that replaced again for another $140. Four months of that getting fixed and Im getting the same result, no functionality at all from the control panel. In other words, the control board is out again!Ive spent almost as much in repairs that I have for the dishwasher in the first place. As many have stated before, why are we not getting quality products anymore? I went to the Maytag website to see if there were any other additional recalls for this dishwasher, and the recall site was down, so I called. The lady on the phone, as pleasant as she was, indicated that the recall for the heater coil was already performed, which I already knew. I asked, due to the other problems Ive had and money Ive spent, if there were any additional recalls, and of course the reply was no. Im used to staying with a reputable company and providing loyalty to that company for quality products and service, even if I have to spend more initially in order to spend less overall. Obviously, Maytag is now out of the question for future business or referrals. This dishwasher is getting replaced before I put one more dime into it.

I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.

My Maytag dishwasher is very easy to use. Saves on money and time. I enjoy it and it have made my life so much easier. When you cook for two you can be out the kitchen in no time.

Dishwasher model: MDBH949AWW3. Gradually over a months time lost its control functions and its status display. Ten days ago the last button to fail was the start button and the dishwasher stopped working. Maytag confirmed over the phone that there was no recall on this model. The part costs $190 and is out of stock till end of October 2013. I opened the dishwasher and took a closer look at the keypad. It has the cheapest touch buttons I ever seen. Maytag had provided at purchase time a user guide and a large sheet with a sketchy incomplete drawing (W10142800C) for service use only. I made my own schematics and I built my own keypad for less than $50. You may notice that the info I have on my attached schematics is missing from Maytag/Whirlpool incomplete drawing. My keypad is working fine and will outlast all the remaining parts in that dishwasher. I wish there is an angry lawyer out there with a bad dishwasher like mine that will use this info to sue Maytag. Please give the schematics to any user having troubles with this lousy touch pad.

We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.

My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...

Dishwasher Model #MDB7609AWW2 - I have replaced the touchpad once a year for 4 years. Went online and learned a DIY repair using a Permatex Rear Window Defogger Repair Kit to fill in the touchpad broken circuits. I have repaired it once a year for 2 years. My suggestion is to avoid purchasing this product. Apparently even after multiple consumers have contacted Maytag regarding this widespread defect, Maytag has not issued a recall or assisted anyone. They say if the part can be replaced there is no issue. When the dishwasher works, it is great, however it WILL NOT last. Touchpad will fail and you will be out $124 for the part plus labor unless you do the repair yourself.

We bought Maytag Dishwasher on October 9, 2019. Due to the installation difficulties we were not able to install and try it right away. Lowes warranty expired in 30 days, and the dishwasher is not cleaning the dishes. Even with the hand prewash of all of them-they come out dirty. I have to clean them after. The dishwasher is very weak. We contacted Maytag and were told that they can do nothing for us, only send technician (we have to pay $160 per visit). We can not return or replace it, the quality is very poor, so we will have just to buy a new dishwasher and lose 500$ for this product.

Last year we replaced a Maytag dishwasher which had a faulty control panel after just a few years of light use (There are just the two of us). It was going to cost almost as much to repair it as to buy a new dishwasher, so we opted for an $800 model (MDB8959AWW6) with a control panel across the top of the door. There had been a recall on that first Maytag for the heating element or something, so we decided to put the credit towards a machine that would last us for years, we hoped!We have been in this house for 18 years and the original cheap builder-installed dishwasher lasted for 12 years. In fact, there was nothing wrong with it when we replaced it with the last one. Whatever happened to the lonely Maytag repair man? We did not buy an extended warranty, but I can see now that probably these things are only meant to last the lifetime of the warranty.We are semi-retired and cannot afford to have the dishwasher repaired, so it will be a decoration in the kitchen from on. Never ever will I recommend Maytag to anyone! One bad experience should have been enough, and we probably would not have bought a Maytag again had it not been for the credit we got for the product recall on the last one!

Control panel start button failed 55 weeks after purchase and installation. Model no. MDB4709PAW. Repair costs for labor and part totaled $298. I have since found out that Maytag dishwashers with this type of control panel are faulty and fail often within first 3 years. Purchased at Johnnies Appliance, Glendora on 6/14/14 NJ; ticket no. **.

I am PISSED off at Maytag products in general. First I buy a washer and dryer from a Maytag store-buy a 12 year warranty. Call in for repairs - Maytag and A & E say I have no coverage. Now I am getting bills to pay for coverage on both because the form says my coverage ends this December 2011. I buy a Maytag dishwasher and its the one that catches fire. I get the rebate of 250 for buying the more expensive one - but am still out 500 dollars. Installation was bad by contractors from Lowes - just called that in to have it reinstalled. AND THE MOST RECENT IS THE FRENCH DOOR REFRIGERATOR I BOUGHT 9/4/2010. IT STARTED ACTING UP AROUND CHRISTMAS TIME - WEIRD NOISES, WOULDNT MAKE ICE - I AM SO BUSY WITH MY MOM I DONT CALL IT IN UNTIL JUN 25TH AND THE REPAIR PERSON SAYS IT IS UNREPAIRABLE AND HAS INTERNAL DAMAGE TO THE WIRES.

The control panel went bad on our Maytag dishwasher of only 4 years that is only run about once a week, A replacement part would cost more than half of what the dishwasher originally cost, so we have decided to go with a KitchenAid. Not pleased at all with the longevity of the Maytag.

My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.

I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.

If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!

Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.

Pretty much the same complaint as Ive read about the Maytag dishwasher control panel issue. I purchased ours in Nov. 2009, issues began in April 2011, and service call for $129 where the technician said it needs a replacement control panel. I spent another $130 for the part and warranty on this specific part. In December 2011, issues occurred again. I ordered a new control panel in January and was told 3-5 days, called after 10 days and was told it was on backorder and should be shipped sometime in March. Youd think the Maytag President would be embarrassed for producing a product like this that in my eyes has tarnished what was a reputable household brand. Not that it will do any good but I will mail a letter to the President. One positive, our kids are learning to wash dishes the way I did as a kid, by hand. I sure hope the new control panel we hope arrives in March fixes this problem for good.

Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.

Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy of subpar control panels in all of their dishwashers. It is telling that they have been allowed to market the exact same failing parts for well over a decade without any accountability. They had one recall circa 2007-2010 and pushed customers into purchasing the model I have which suffers from the exact same control panel design.To further frustrate the consumer experience, Maytag customer service reps and supervisors allege that they have never heard of a customer having issues with their dishwasher control panel before. The panel beeps endlessly and refuses user input regardless of whether the door is opened or closed. After a power disconnect it will reset and sometimes allow one load to be washed before resuming the non stop beeping. If opened and closed during the beeping it will cycle through a completely new wash cycle on its own and resume beeping. Maytag customer service response this morning was, “thank you for being a Maytag customer”.We will my be purchasing their replacement control panels as they are of poor quality and it is well documented that the new ones fail annually as well. These are “high end” appliances and are not inexpensive. We will simply cease to use whirlpool, Maytag, Kenmore, Kitchenaid, etc. brands in our home and will advise everyone we know to protect themselves the same way.

I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.

2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!

I am writing this because I received an offer for a protection plan today in the mail. I purchased a Maytag dishwasher on from Home Depot. I had to have the control panel (motherboard) replaced a month after purchase to failed again approx. a year later. I still own this dishwasher (MDB7749SBB) but only used it off and on 2 of the first 10 year - have not used since. Well kids are in college and my next purchase will not be a Maytag. The wife and I lost all confidence in this product.

Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.

The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.

We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.

Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.

I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.

On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.

I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!

2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.

We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.

My Maytag dishwasher model MDB7749SBM2 was two months out of one year warranty and the Whirlpool control panel went out. We replaced it for 80.00. 3 months later same issue. We had that replaced for free. 4 months later same issue. We had to fight but got that replaced for free. Now 2 months later same problem. It cleaned wonderful when it worked. I will never buy another Maytag or Whirlpool. I used to buy nothing but Maytag. We threw it out tonight. Tired of a dishwasher that is only part time.

Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few months ago I noticed the faceplate would pop out when you opened the dishwasher. I would have to pop it back in. The dishwasher was out of warranty so I decided to attempt to fix it. I took the faceplate off to realize all of the plastic tabs that screws go in to were snapped off. The only fix for this is a complete new panel from Whirlpool Parts Online to the tune of $194.17 (W10811169).The wheels also fall off the bottom rack. The push pin plastic becomes brittle over time and does not stay in the assembly. To replace the wheel assembly (there are 4 in total) is $38.18 each (W10195416V). The wheels or push pins cant be purchased separately. Both of these items are not covered under warranty past 1 year. Maytags 10 year warranty only covers the upper and Lower Racks (excludes cup shelf and silverware basket), chopper blade and stainless steel tub and inner door liner. So only a small percentage of the parts.The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.

Quiet, efficient and leave you with clean dishes & utensils at the end of its multicycle cycle. This unit can self-clean and is always beautiful with its shine finish stainless steel interior. This unit can be installed by any user as it comes with everything one will need to complete the installation.

My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.

No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.

Thats right. We bought it in September 2010, and it worked fine for two years. This week, our Maytag (Model: MDB7609AWW2) simply stopped turning on. The appliance repair guy pointed out that Maytag has a horrible record which the new owners (Whirlpool) do not seem to be concerned with because even though they know these electronics are dying very quickly, the replacement parts are exactly the same (unchanged). The cost to replace the suspected failed parts is somewhere around $250. The repair guy just said, I can do it, but its going to break again. His suggestion is to shop for the cheapest dishwasher out there since even the most expensive ones fail so quickly. This particular model has a huge amount of the same complaints.

This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.

We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.

We purchased a TOP of the line Maytag dishwasher with the expectation that we were also purchasing high quality. Boy, were we wrong. Continuous problems with the controls since out of warranty. The controls are in the door and operate pushbutton from top. This is electronic pushbutton not actual pushbuttons.MDB89595SBS.

We purchased a Maytag dishwasher in July 2013. In October 2014 it stopped working. None of the buttons on the control panel would light up. The service technician diagnosis was that it needs a new control panel at a cost of about $200.00. We chose not to do the repair since the technician recommended against it.

I spent a lot of money for top-of-the-line Maytag. It sanitized and worked to perfection. Delay wash, force wash, grinds everything you could possibly ever want. Fantastic and I can move the racks around. Beautiful. Stainless steel tub. Stainless outside. It has a ribbon cord in the controller. They didnt seal the controller head enough. So the dishwasher stops working after an almost guaranteed 2 yards from the ribbon cord rusting. Well you got to buy another one and it comes as a fill unit at 250 IF you replace it yourself. About 500 for a plumber. And you replace it every 2 years. Maytag is having class actions about it, it knew it has the problem. Its just very profitable to continue having the problem.

I purchased a Maytag dishwasher model number MDB7749SBM in May of 2013. In August the dishwasher control panel stuck on Rinse only cycle. It has been stuck on this cycle for a month. I contacted Maytag and they walked me through a reset. It has not worked. It looks to me as if the control panel has failed. This seems to be a common problem with the Maytag dishwashers. As soon as the warranty expires, so does the dishwasher. I purchased this dishwasher from Home Depot for over $600 thinking I was buying a quality product. My previous dishwasher was also a Maytag, even a lower end one that lasted almost 14 years! This one has not even lasted 14 months!!I was told by Maytag that I could purchase an extended warranty for $267.45 that would last a year. I believe, 4402 based on other reviews that I will be dumping more money into this one even after that. Very disappointed!! I will never buy another Maytag product again! I should have bought the Bosch. It was roughly the same price and high quality. I bought Maytag based on my previous experience. No More!!

I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.

I bought model MDBM601AWB3 in October of 2009. The control panel and wiring harness burned in August of 2011 after, at the most, running twice a week. I called customer service and talked to numerous people. All said, Too bad, out of warranty. I did a quick Google and learned it is a common problem and even a fire hazard with Maytag dishwashers. My wife, who was being treated for lung cancer at the time and was very emotional, got a hold of someone in corporate and literally cried that we could not afford the $600 to fix a problem they knew it had when they sold it to us. They relented and agreed to pay for parts; we pay labor. Today, 1/10/13, the control panel is dead again. I suspect it is the same problem as all they did was replace the panel and wires. This machine has obvious dangerous design flaws that they were aware of. I find it sad that a company can screw people like this and get away with it. What recourse do we have now?

We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.

Like in a previous posting I also have a Maytag dishwasher, model MDB7749. Just this weekend we had our third control panel go up in flames. Thankfully the breaker hit and it burned itself out quickly. We had previously had one go out where it would just restart in the middle or near the end of a cycle. One other time, we heard the popping and saw the small black smoke come out from under the panel covering. This last time we were in the other room and heard the popping, and then smelled the burning. Aside from the panel issues, this has been a decent dishwasher. But at this point with a third repair I could have bought a new one. This is the only appliance I havent bought the extended warranty on and I regret it. Hopefully Maytag will add this to their previous recall.

I do not know how long we have had the Maytag but, it has been a long time and has run without any problems. Still looks good and does the job! The features of the Maytag are: pots & pans, temperature sense, sani heat, light wash, regular wash, pots & pans prewash, quick wash, rinse & hold, delay start and heat, fan dry, heat or air. This dishwasher has always been plenty big enough for our family of four including guests. This Maytag had a choice of black or white front so, it fits in. My next dishwasher will probably be a Maytag!

Bought Maytag Dishwasher in 2/2012. 10/2015 dishwasher stopped working. My husband tried to replace the motherboard, however, dishwasher completely done. Called Maytag and they said they would send a repair company at their expense, however, repair service called to verify appointment and told us how much it would cost us! Maytag had no intention of paying the bill even after they said they would. Called Maytag back and said the other customer service person was incorrect. Now, buying another dishwasher only after 3.5 years.

In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!

It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle and I’ve had it loaded more than one time. I do use rinse aid and I do occasionally use dishwasher cleaner. I wouldn’t own angry other than a Maytag dishwasher. They last forever. The commercial about calling a Maytag service man is true! I’ve never had to call fior service! Well worth the money!

Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.

I bought a Maytag dishwasher on June 2008. This new Maytag dishwasher replaced an older Maytag dishwasher that caught fire and was recalled (I found this out after calling Maytag). The new dishwasher (Model: MDB 5601 AWB) also had a recalled part (heater coil) in February 2011. Two months ago, (the unit is now 3 years old), the control board started malfunctioning (certain cycles no longer work). I called Maytag today (Aug 24, 2011) but I was told by a Maytag representative that there was nothing that they could do. After reading so many complaints, I am ready to file a class action suit. It seems that this company continues to perpetrate fraud against an unsuspecting consumer for they knowingly continue to manufacture defective products.

Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????

In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized due to poor design and overseas Asian motor builder (3 years of normal service). I cleaned the motor and it seems to barely work another couple of months but the design and manufacture process was garbage at best. Thinking I would go with the best produce MAYTAG (Old commercial about repairman having no calls), only to find out that it too was bought out by CRAPPY WHIRLPOOL and it too lasted a couple of years with cheap MADE IN CHINA electronics!!! Thats why we are the laughing stock in the world as far as products.I remember the days of where built in the USA was the best of the best, now with selling our great nation down the toilet so some Wall Street Commie can make his/her biz-zillion dollars and sell this nation down the toilet. Maybe they need to go down to Arlington and see who really has paid the price for their luxurious life-style!!!

I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.

My Maytag model MDB7749AWWI was purchased from Home Depot on March 10, 2011. On July 12, 2012, my dishwasher would not start. I had out of town guests and then the repair person was out of town, so I did not get anyone out to look at it until July 31. He stated that we had bad controls. The parts would be approximately $420.61. He could not get any parts because everyone was out of this part. Does that mean that all the dishwashers of this model number are broken? Is there a recall? This is unreal. When I was asked if I wanted extended warranty, I said no. If I needed an extended warranty, the equipment must be junk. Well, I needed the extended warranty. It is junk! I will never, never, never purchase another Maytag appliance as long as I live!

Replacing a working but noisy 14 year old Sears dishwasher for the newer Maytag was my bone head move for 2011. It died the first year control panel shot, no warranty. Paid for repair. This month dead again; same problem. Recall this stainless steel garbage. Maytag model MDBH949. Maytag, never again. Bought twice and last time.

We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.

We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.

My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.

Maytag dishwasher 5/3/2010 model MDB6709AWQ1. 12/20, 2015 it is dead, $69.00 service call. Failed user interface and main PCB parts estimate with labor $449.46. Called Maytag Co. We would pay the labor $139.00. MAYBE they pay the parts.

Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.

Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.

My Maytag dishwasher MDB780AWW2 was recalled due to electrical problems. They gave me a voucher to purchase another one, plus I had to pay another installation fee. New unit was installed in February 2011, and here I am with a control panel issue. Seems like a similar problem, too. The lights light up, but the dishwasher wont start. Its another $345.00 plus tax repair by a repairman.

I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.

We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.

Bought a Maytag Dishwasher (Model No. MDB7749SBM2) in Sept. 2013 and I am in need of repair for the control panel. The dishwasher is in a vacation house and isnt used on a daily basis. I always thought Maytag was a reliable product but Ive been reading the reviews and the control panel is a problem on relatively new units. How do they get away with this. The unit was around $600 and now Im stuck with a big repair bill... and it appears, from what Ive read on this site that it is a common problem. Maytag has replaced the control panel part and, as far as I am concerned, they should have provided them to all the consumers who were stuck with the defective ones they sold us in the last few years. Now we all know why we dont see the Maytag repairman sitting around with nothing to do on TV. Hes working his ass off trying to fix the dishwashers.

Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 years ago. Have had nothing but problems. First I had problems with the freezer frosting up, then I had the same problem of ice buildup in bottom of freezer. Now the freezer only gets cold enough to cool drinks and the fridge only gets to about 60 degrees. This is not the only Maytag appliance I have had problems with. I bought a dishwasher a few years ago that quit working just after the warranty ran out. Both bought from Home Depot. After reading other reviews, it seems that appliances bought from Home Depot have had problems too.

We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!

I purchased a dishwasher model #MDB4709PAM from home Depot in March 2014. There is something wrong with the electrical and it is shocking people if you touch it. Just so were clear.. MY DISHWASHER IS ELECTROCUTING PEOPLE... Called Maytag repair because hey its only five months old. Cant send anyone out for three weeks.... three. Took an hour on the phone because I had to talk to four departments. Kept asking if anyone had been hurt seriously or property damage, so they made sure their butts were covered, sigh..... Should have bought the LG.

I also purchased a Maytag dishwasher a few years ago. It has never worked that well. We had a repairman come out once to replace the control board but the problem soon returned. Interestingly, we found that if we wait long enough until the control panel is in the mood, the dishwasher works again and the control panel responds to button pushes, until the problem returns.I dont recall what model I purchased but it seems to be irrelevant. From reading the other customer complaints, its quite obvious that all Maytag dishwashers inherently have problems with their control panels and Maytag intends on doing nothing about it. I guess the extra repair costs that their customers have to pay for their defective products brings in some additional revenue to Maytag, so theres no real motivation for them to fix their ** products.

My dishwasher like many others have mentioned is experiencing the same control panel issues. When I set it to Wash, it spontaneously goes to Rinse Only. I am unsure exactly the age, but given the number of complaints Ive read, with the same problem, it seems as though, there was a flaw many years ago in design and regardless of issues hasnt been resolved with the newer models either. I realize appliances dont last forever, but Maytag was always known for the lonely repairmen and Id hoped the brand would continue to live up to its advertising, despite being purchased by Whirlpool.

Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.

I purchased a Quiet Series 300 E71195 dishwasher in 2011. Its about 3.5 yrs old. I guess misery loves company because like so many other complaints on this site my control board died, and Maytag, while saying they care about customer satisfaction, basically said tough luck pal, youre on your own. Sadly I own 3 other newish Maytag appliances. When will these appliances die without support from Maytag? Im not holding my breath. My next step is to complain to the dept of Consumer Affairs and create a page about nefarious Maytag on social media. Avoid the Maytag brand when shopping for appliances. I know I will.

My Maytag dishwasher will not come on and it is loaded. The control panel is out for the third time.

I purchased a Maytag dishwasher with a control panel in September of 2013. In August of 2014, the control panel died and did not allow me to run the washer. In March of 2015, the piece which was replaced died. When contacting Maytag, even when they did the repair the first time, said they were unable to cover the cost because it was now out of warranty. Ive seen several class action lawsuits around the product with Maytag. Do not buy a Maytag. It used to be a quality brand, but is now terrible.

My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.

I purchased a Maytag model no. MDBH979AWB dishwasher on 4/28/2010, and I did not take out the extended warranty. I thought a Maytag product was built to last, but according to Maytag, I am wrong because they only offer a 1-year warranty on their products. About 2 months ago the hi-temp button on the control panel stopped working. Then a few days ago, the START button stopped working, I emailed Maytag and they sent me a PDF file that shows the warranty is only 1 year. I purchased the dishwasher at Home Depot, I went there and talked to customer service, they were no help either.I am very disappointed in both Maytag and Home Depot for selling products that Are CRAP! I paid $499 for this dishwasher, and if I would have known it only came with a 1-year warranty I would not have purchased it. I will no longer purchase any products that are made by Maytag or any products associated with Maytag.

Bought a Maytag dishwasher 2011! Use it 2 weeks, digital board went down had it replaced! Now 2013, the board is down as well as the motor!! Can you imagine I use it once a day, at most 2 people in this house, and it completely breaks down! Thank goodness I have a Home Depot warranty. I would strongly advise against this product that I spent over $500 for 2 years ago!! How they could sell this dishwasher is a mystery.

Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.