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Maytag Lavaplatos Garantia
Maytag Lavaplatos Garantia

Maytag Lavaplatos Garantia

Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.

Manufacturer€s warranty € This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer€s warranty.
Extended warranty € Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty € This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It€s different than home insurance, as it doesn€t cover events that may damage an appliance. Instead, it€s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance € Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.

LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter €Maytag€) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.

SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf


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Maytag Lavaplatos Garantia


Product Reviews:

We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now,
We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!
Published: May 1, 2015
Danielle of Cokumbia, MO
Source: consumeraffairs.com

I have owned several dishwashers thru the years and my favorite is Maytag.
I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!
Published: January 30, 2018
Carol of Williamsburg, Virginia
Source: consumeraffairs.com

We bought this Maytag dishwasher two years ago with a two year warranty. We
We bought this Maytag dishwasher two years ago with a two year warranty. We paid close to $700. Six months after we bought it, it started having problems on and off. They are including: leaking water, lights going on and off, cycles are not completed. We changed the console once, and soon after that it broke down again, and this time is out of warranty. Total repair times are: 6 times in two years. My husband call the company, asked them if there is a recall for this model? They told that there is no recall. Then the repair person came. According to his repair experience he said this is the common problem and he got a lot of calls for the same problem. If he told the truth about this, then the company was lying to its consumers!!
Published: August 16, 2015
waiwai of Ajax , ON
Source: consumeraffairs.com

Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the
Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the following problem, here is what I did to fix it. All of the lights on the touch pad would light-up when pressed but the dishwasher would not start. It appears to be a corrosion problem on the connector from the touch pad to the control panel. 1. Turn off power to the dishwasher. 2. Remove the inside cover to the dishwasher door - approximately 10 screws. 3. Disconnect the electrical connections from the inside cover to the control panel still attached to the door. These are snap connectors. Always a good idea to label the connections before disconnecting in order to make sure everything goes back together properly. 4. Remove the black cover on the control panel. There are 3 screws. 5. Find the green conductor tape that connects the touch pad to the control panel. 6. You will remove the green conductor tape from the control panel. DONT just pull on it. There is a white piece of plastic that slides away from the control panel and toward the green conductor tape. It will remove pressure from the conductor tape and the conductor tape can then be disconnected from the control panel. 7. Get a good pencil eraser and clean off the exposed copper connectors in the conductor tape. 8. Place the conductor tape back into the control panel and slide the white plastic piece over it to reconnect the conductor tape to the control panel. 9. Replace cover on the control panel. 10. Reconnect the electrical connections from the inside cover to the control panel. 11. Place inside cover of the dishwasher over the proper screw holes - make sure the bottom of the inside cover is overlapping the bottom of the door - or the door wont shut properly. 12. Replace screws.13. Turn on power and check.It worked for me and saved me time waiting for a repairman and expense of the repair.
Published: July 10, 2013
Paul of Burnt Hills, NY
Source: consumeraffairs.com

On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dish
On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.
Published: August 21, 2012
Melinda of Lake Park, FL
Source: consumeraffairs.com

Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/20
Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.
Published: August 13, 2014
Janet of Allison Park, PA
Source: consumeraffairs.com

I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and b
I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?
Published: January 20, 2016
Doreen of Monte Rio, CA
Source: consumeraffairs.com

I purchased this dishwasher at least 12 years ago and it still works. Howev
I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.
Published: January 8, 2016
Ethel of Long Beach, CA
Source: consumeraffairs.com

Just like all the other reviews, the control panel on our 3-year-old dishwa
Just like all the other reviews, the control panel on our 3-year-old dishwasher stopped working. The obvious defect of the product and lack of customer support is unreal. We ended up replacing the Maytag with a Frigidaire. Hopefully it lasts more than three years.
Published: September 22, 2015
Corinne of San Diego, CA
Source: consumeraffairs.com

We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control p
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
Published: August 24, 2016
Gail of Henrietta, NY
Source: consumeraffairs.com

Most every post about Maytag/Whirlpool dishwashers reads the same. Mine is
Most every post about Maytag/Whirlpool dishwashers reads the same. Mine is no different. The control panel on my model MDB7749SBM1 has failed after about 16 months of use. Its a lose-lose situation for the consumer, as the cost of parts and labor for the repair equals or eclipses the replacement cost of a new unit.Another fine example of the degradation of an American brand, once known for quality and reliability. Dont be fooled by the branding. Buyer beware!
Published: January 12, 2015
Jeff of Midland, NC
Source: consumeraffairs.com

We have a Maytag dishwasher that came with the house we purchased in 2012.
We have a Maytag dishwasher that came with the house we purchased in 2012. Im not sure of the exact age but the former owner said it was a relatively new installation. The appliance works very well; cleans well. Just a couple of things of concern. First, it is really noisy. The fact that we can very clearly hear it running in the adjacent room does not speak well for it in this regard. The other things that has occurred is that rusting is evident on the trays of the dishwasher. One of the upright pieces has already broken off due to rust and two others are close to coming apart very soon. Nothing sharp is placed in those areas that are coming apart so there would be nothing remarkable to disturb the plastic coating on the wire racks. I can only conclude that the plastic coating was defective at the start; hence the rusting at the base of the upright pointing racks. That said, it does clean well but I dont foresee this unit lasting much longer overall due to the rack damage that is continuing to occur. I would expect the racks to at least last as long as the dishwasher but this does not seem very likely at the rate the racks are deteriorating.
Published: January 8, 2016
Susan of Ravenna, OH
Source: consumeraffairs.com

After reading several of the reviews, it looks like Maytag doesnt get it -
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
Published: February 29, 2020
Laurie of Collingwood, ON
Source: consumeraffairs.com

We bought Maytag Dishwasher on October 9, 2019. Due to the installation dif
We bought Maytag Dishwasher on October 9, 2019. Due to the installation difficulties we were not able to install and try it right away. Lowes warranty expired in 30 days, and the dishwasher is not cleaning the dishes. Even with the hand prewash of all of them-they come out dirty. I have to clean them after. The dishwasher is very weak. We contacted Maytag and were told that they can do nothing for us, only send technician (we have to pay $160 per visit). We can not return or replace it, the quality is very poor, so we will have just to buy a new dishwasher and lose 500$ for this product.
Published: July 14, 2020
Anna of Englewood, NJ
Source: consumeraffairs.com

As many other reviewers have mentioned there is a defective control panel i
As many other reviewers have mentioned there is a defective control panel in the Maytag Dishwasher series MDB 7749. I too purchased this model at Home Depot and did not buy the extended warranty. The serviceman indicated that this model is known for its defect yet Whirlpool who owns Maytag does not have it on its recall list. I wrote to the President twice in Sept. 2017 without the courtesy of a response and now learn that he retired effective Oct.1. Is there no-one to answer his emails or is it more likely they really dont care. Sears just dropped them and who knows where their new president will lead this company. Be aware that this model dishwasher is defective and they wont replace the control panel. Too bad as once Maytag before Whirlpool bought them out, was a good and honorable company.
Published: October 24, 2017
Linda of Tampa, FL
Source: consumeraffairs.com

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/
DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!
Published: May 31, 2015
Tammy of El Cajon, CA
Source: consumeraffairs.com

MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it
MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it professionally installed on January 4, 2014. Could have burned down the house this weekend! Smoke everywhere! Thank goodness it was running during the day and not night so that we were able to shut off the power. Lights in the kitchen were blinking and smoke pouring out of the dishwasher. The house still smells of smoke. So disappointing. Ive always been a proud owner of the Maytag products. Never again. Especially after reading the reviews. Interesting enough, THIS dishwasher was purchased because of a recall on the PREVIOUS Maytag dishwasher I had trouble with. They gave me a credit to use towards my next purchase. Ive learned my lesson.
Published: February 26, 2018
Judy of Casa Grande, AZ
Source: consumeraffairs.com

Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. Abou
Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.
Published: August 6, 2015
Don of Louisville, KY
Source: consumeraffairs.com

In reading the reviews of a Maytag Dishwasher, I am also frustrated in the
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
Published: May 20, 2014
Shar of Tonawanda, NY
Source: consumeraffairs.com

My Maytag dishwasher control panel stopped working. The control panel faile
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Published: January 21, 2012
John of Spring city, pa
Source: consumeraffairs.com

Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher
Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher has just gone out for the fifth time since 12/10. Last time I also had to replace the control board also.
Published: June 6, 2014
Sally of Homeestead, FL
Source: consumeraffairs.com

We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of
We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!
Published: September 19, 2013
Caryn of Peabody, MA
Source: consumeraffairs.com

Maytag Model MDB7749SBW: Lights on control started flashing even when not i
Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.
Published: May 10, 2017
Bob of Lawler, IA
Source: consumeraffairs.com

Same issue as everyone else. After about 15 months the control panel on my
Same issue as everyone else. After about 15 months the control panel on my Maytag dishwasher model#MDBH979SAM1 has malfunctioned. First it would only let me choose the rinse option but now all the lights are turning on and the dishwasher will not stop washing but yet the dishes are still dirty. I called Maytag and they quoted me 249.00 to fix the issue. But if its a common problem with this make and model why do I have to pay to replace the panel. They should recall this model or replace the panel with an updated one that wont have the same issues! I cant imagine paying 249.99 every year to replace this panel that seems to malfunction no matter what you do!!! I paid around 550.00 at the home Depot for this dishwasher! It did not even last me two years!!! I want a lawsuit filed against this company and I want my money back or my dishwasher replaced with one that works and wont have the same issues!!!
Published: December 8, 2014
Jessica of Yuma, AZ
Source: consumeraffairs.com

MCBH979SAB0 - I am also frustrated with Maytag for the same exact problem..
MCBH979SAB0 - I am also frustrated with Maytag for the same exact problem... the control panel and the dishwasher not working just after our year warranty went out. I purchased this product because of a recall on my former Maytag dishwasher. I was told I should purchase this new model to replace it, only to get fooled again. This seems like BAD business on Maytag! How can we get an official complaint to someone who can fix this? Why would a company like Home Depot continue to support this business!!
Published: April 19, 2015
Donna of Robinson, TX
Source: consumeraffairs.com

I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it
I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.
Published: September 24, 2011
John of Jericho, VT
Source: consumeraffairs.com

Purchased Maytag dishwasher two years ago from Home Depot. It worked for ab
Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).
Published: March 2, 2016
Randy of Somonauk, IL
Source: consumeraffairs.com

I moved into this house and the dishwasher came with it. For an appliance t
I moved into this house and the dishwasher came with it. For an appliance that is over 8 years old it works beautifully. It cleans my dishes well and doesnt leave residue on them. I ran it through a cleaning cycle recently and that has only improved its performance. I recommend dishwashers by Maytag because they last and perform well.
Published: February 26, 2021
D of Norwood, PA
Source: consumeraffairs.com

I, like SO many other people, am experiencing problems with a relatively ne
I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.
Published: December 20, 2017
C. of Naples, FL
Source: consumeraffairs.com

I have filed a class action lawsuit against Whirlpool for their faulty cont
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
Published: May 17, 2013
Kristian of Anaheim, CA
Source: consumeraffairs.com

This is a horrible product. Do not buy one. In fact, do not buy any applian
This is a horrible product. Do not buy one. In fact, do not buy any appliance made by Maytag. I purchased a Maytag Jetclean Plus Series MDB8959AWS brand new on 2/22/12 and had it installed. The machine stopped working not even three years later. The control panel does not light up at all. There are pages and pages of complaints on the Internet about this dishwasher and Maytag. There is a class action lawsuit against Maytag in California for faulty control panels. Maytag needs to be taken to court to be held financially accountable for making false claims and selling defective products. I will never, ever again buy any product made by Maytag.
Published: January 9, 2015
Shawn of Bayfield, CO
Source: consumeraffairs.com

We bought a new dishwasher 2 years ago. Top of the line Maytag Model #MDB89
We bought a new dishwasher 2 years ago. Top of the line Maytag Model #MDB8959SBW3 $749 plus tax. We bought this one because they told us what a great 10 year warranty it had. Found out that is a lie. The only thing the 10 year warranty covers is the stainless steel tub, the racks and chopper blade. The stop button on the control panel (circuit board) quit working and the dishwasher wouldnt start. When I called Maytag they said So sorry. It broke so soon, but that is not covered.We were told by a repair shop that Maytag has had nothing but problems with their control panel and the control panel part alone is $150 plus tax plus installation. Our old Maytag lasted 13 years and was still running great, but needed to be replaced because the racks were rusting out. I wish I would have kept the old one. I will never buy Maytag again since it is now made by Whirlpool. If Maytag is having so many problems with their control panel, they should be recalling them.
Published: April 3, 2017
Angie of Silverdale, WA
Source: consumeraffairs.com

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 whe
I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!
Published: April 6, 2012
Leslie of Glastonbury, CT
Source: consumeraffairs.com

Bought new and only had one service call in 20 years. The control panel was
Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.
Published: February 22, 2021
Thomas of Shelton, CT
Source: consumeraffairs.com

I own a Maytag MDB9150AWB dishwasher which isnt covered under current recal
I own a Maytag MDB9150AWB dishwasher which isnt covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They wont offer anything!
Published: October 12, 2011
Barb of Boise, ID
Source: consumeraffairs.com

Dishwasher could do better with washing the dishes better and less recyclin
Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.
Published: January 25, 2018
Shirley of Gresham, South Carolina
Source: consumeraffairs.com

I bought a Maytag dishwasher in January 2013. Three months later, the cheap
I bought a Maytag dishwasher in January 2013. Three months later, the cheap plastic latch on the door malfunctioned. I waited 3 weeks for the repairmen to get the part in. Is there a sense of urgency anymore? If I owed Maytag money, I bet there would be a real sense of urgency on their part. Next time it will be an LG dishwasher.
Published: April 18, 2013
Robert of Red Lion, PA
Source: consumeraffairs.com

MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Se
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
Published: July 18, 2015
Sharon of Macungie, PA
Source: consumeraffairs.com

This review is for a Maytag dishwasher. I do not know the Make/Model. It di
This review is for a Maytag dishwasher. I do not know the Make/Model. It did a very poor job of washing the dishes. It may have been the city water, but no matter what I put into the machine to keep the dishes from being cloudy it never worked. It became disabled about a year after we moved in, and it was only about 6 years old. However, there were two families before me that used it and I have no idea how they used it. It was the first and last Maytag dishwasher I will ever use.
Published: January 8, 2016
Jerry Louise of Marysville, KS
Source: consumeraffairs.com

Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May fr
Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May from Home Depot - in a little more than one year it has already needed 2 repairs to the control panel. We are having a lot of problems finding someone to come and repair it. We want our money back. This is a piece of junk!
Published: July 16, 2014
Bill of Hudson, OH
Source: consumeraffairs.com

Nothing wrong with this dishwasher, a bit noisy, but it gets the dishes cle
Nothing wrong with this dishwasher, a bit noisy, but it gets the dishes clean and thats whats important. This was a builder grade installation and it came with the house so I cant really say its the exact model I would have selected had I been given the opportunity to pick my own.
Published: January 8, 2016
Sharon of Grand Prairie, TX
Source: consumeraffairs.com

Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, pane
Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, panel board. Initially lights randomly blinked, flashed etc, but still washed dishes. Now it has completely died. Dishwasher is 3 years old.
Published: November 5, 2016
David of Lakewood, NY
Source: consumeraffairs.com

The dishwasher stopped working. The lights on left side of control panel ar
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
Published: July 26, 2011
Melissa of Red Hook, NY
Source: consumeraffairs.com

I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but pro
I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but problems with it. The internal plastic pieces that hold dishes in place have broken off regularly. The door handle also broke. The dishwasher does not drain all the way every time. Now, the dishwasher will quit randomly before finishing its cycle. Our model (MDB7600 AWB) was not part of the recall, but is a lemon nonetheless. Of course, all of this occurred after our one year warranty had expired. This dishwasher is a lemon and a waste of $400. Well never buy another Maytag product.
Published: September 25, 2011
J. of Bend, OR
Source: consumeraffairs.com

We purchased our Maytag dishwasher on 12-26-2013. It was installed in early
We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.
Published: October 27, 2015
Jimmy of Vienna, GA
Source: consumeraffairs.com

Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for
Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for my new house. I thought that Maytag was supposed to be a very good appliance company. (I just found out that Whirlpool bought them! I dont like their dishwashers, either! Ive had 3 whirlpools that only lasted about 2-4 years each.) My dishwasher worked great until the control panel buttons started blinking and going crazy! Then, it just stopped working altogether. I called Maytag about this part, and found out that it is only covered the first year, and the so-called 10-year warranty doesnt cover it. What good is the extended 10-year warranty if it doesnt cover all the parts!? I researched this dishwasher before I bought it. It got fairly good reviews at the time. Now when I look it up, it gets these terrible reviews! I am so disappointed with this situation. I have other Maytag appliances that have performed great. Im not sure why their dishwashers cant be made the same way.I am going to order the part and repair the machine. I hope this will fix the problem. I had hoped that the Maytag brand would live up to their hype, and be better than the Whirlpools I had already had such bad experiences with. The Whirlpools had great features, they just didnt last! This dishwasher, too, has great features. Two years isnt a long enough run for it to be a good choice, though. Really disappointed :(
Published: April 30, 2015
Kathy of Senoia, GA
Source: consumeraffairs.com

I bought my Maytag dishwasher in February 2011. It seemed like a good model
I bought my Maytag dishwasher in February 2011. It seemed like a good model - basic functions, upper spray arm, stainless interior. Well this dishwasher has been all downhill since I got it. First it is cheaply made. The racks and plastic stoppers on the racks immediately started falling apart. The one year after we installed it the front control panel went out, rendering the dishwasher completely useless! The warranty had just run out! To my pleasant surprise, I received an extended warranty offer from Sears. Had the front panel replaced and it started working again.... but apparently it is a bad design and it is likely to happen again. After reading online I am not the only one with this problem.Now another year later we are having a the sprayer on the top and the back hose replaced..... (still waiting for sears to install). It makes grinding sounds, leaves white marks, doesnt clean.... it is a non-stop battle with this product. Upon calling Maytag, they said they could give me advice but cant pay for any parts or even give me a coupon towards a new product! I have tried everything with this dishwasher - fancy soap, cleaning solutions, jet dry... its not me, its Maytag! I will likely be in the market to buy another dishwasher next year because of all the issues, and it for sure will not be a Maytag.
Published: July 30, 2013
Amanda of Honolulu, HI
Source: consumeraffairs.com

I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
Published: May 19, 2015
ALMA of Rosenberg, TX
Source: consumeraffairs.com

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SA
We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?
Published: August 20, 2013
Bruce of Jefferson, ME
Source: consumeraffairs.com

In December 2010, we purchased our Maytag Quiet Series dishwasher model #MD
In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!
Published: October 1, 2012
Misty of Mishawaka, IN
Source: consumeraffairs.com

This Maytag (1979 model) is about as good as other dishwashers (I always ri
This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.
Published: February 24, 2016
Ralph of Bonney Lake, WA
Source: consumeraffairs.com

It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle
It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle and I’ve had it loaded more than one time. I do use rinse aid and I do occasionally use dishwasher cleaner. I wouldn’t own angry other than a Maytag dishwasher. They last forever. The commercial about calling a Maytag service man is true! I’ve never had to call fior service! Well worth the money!
Published: February 23, 2021
Freida of Winnsboro, SC
Source: consumeraffairs.com

Ive owned the stainless steel version of the Maytag dishwasher model MDB774
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
Published: April 16, 2015
Terry of Canton, OH
Source: consumeraffairs.com

My Maytag dishwasher which is less than 2 yrs old had its control panel and
My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.
Published: September 19, 2011
Renee of Sparta, NJ
Source: consumeraffairs.com

My dishwasher is less than 2 years old - has only been used a total of less
My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.
Published: March 7, 2014
Esther of Tarpon Springs, FL
Source: consumeraffairs.com

Our Maytag dishwasher is a work horse. Never a problem just runs and runs.
Our Maytag dishwasher is a work horse. Never a problem just runs and runs. Could be a little quiet quieter. But does a t great job cleaning. I would definitely buy another one and would recommend it to any one.
Published: March 14, 2020
Manny of Mesa, AZ
Source: consumeraffairs.com

I bought a model MDB7749AWW1 Maytag dishwasher in May 2011. I thought I was
I bought a model MDB7749AWW1 Maytag dishwasher in May 2011. I thought I was getting a nice one, but no one really liked the way the racks were designed after we got it installed and began using it. My biggest complaint however is with the control panel. It failed in November 2011 and was replaced under warranty. It has now failed a second time in June 2012 (just over one year old and out of warranty). Theyve offered to pay for the parts since it is so close to one year and I pay labor. Well see how that goes. Looks like there are lots of problems with Maytag control panels.
Published: June 21, 2012
Philip of McComb, MS
Source: consumeraffairs.com

We purchased all Maytag home appliances when our home was remodeled about f
We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.
Published: January 7, 2013
Ronald of Olympia Fields, IL
Source: consumeraffairs.com

I have the same complaint as everyone else. I have had my dishwasher since
I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!
Published: June 12, 2015
Shawnna of El Cajon , CA
Source: consumeraffairs.com

There was a maytag dishwasher in the house we bought 11 yrs ago. The only p
There was a maytag dishwasher in the house we bought 11 yrs ago. The only problem we have had is a recall on the rinse aid dispenser which was replaced by a service man but never worked again. We are completely satisfied with the operation of the unit, our only disappointment is the wire racks. The original racks plastic coating broke at the end nubs and became rusty and swollen. We found someone selling a unit and we just took the racks and left the unit for him to resell rackless. Unfortunately not two yrs later the same thing has happened to those racks. Even tried these little plastic covers that are made specifically for this problem. They were virtually impossible to get on and didn’t last more than a few months.
Published: October 29, 2014
christine of Commerce, GA
Source: consumeraffairs.com

I purchased a Maytag dishwasher less than 2 years ago through Home Depot an
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
Published: October 21, 2014
Constance of Moraga, CA
Source: consumeraffairs.com

Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to t
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
Published: September 21, 2014
Martha of Kohler, WI
Source: consumeraffairs.com

Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 20
Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.
Published: February 28, 2015
Mary of Somerville, MA
Source: consumeraffairs.com

Purchased a new stainless Maytag dishwasher model # MDB4949SDMO ser # F5424
Purchased a new stainless Maytag dishwasher model # MDB4949SDMO ser # F54240259 on 10-20-2015. Installed about three weeks after purchase. This unit is terrible -- has not properly operated or cleaned our dishes since installed. First service came shortly after install. Complaint was unit leaves white film on all dishes. (Soap used is cascade which was recommended by Maytag in owners manual.) Technician installed a new water fill valve because unit wasnt getting enough water. After that unit still no good as unit became noisier and noisier and still leaving white film on all dishes. Second service call: the technician indicated entire noisy pump assembly would have to be replaced and would need to order it. Third service call: the technician arrived and replaced entire pump assembly, taking the old one away with him. The technician said it will be good now. It wasnt, but at least it was quiet. That was in January 2016. This unit still does not clean dishes properly -- continues to leave a white film on everything requiring hand scrubbing to remove. All dishes are hand rinsed with hot water before loading them in dishwasher, but actually dishes are more dirty three hours later after the cleaning cycle has finished than before they were put in. After having to buy new glasses and plastic ware because stubborn white film will not come off and looks disgusting. Tried various different soaps and rinsing products to no avail.Finally contacted service department for the fourth time and today technician arrived and found the unit to be mechanically functioning as it should and can do no more to help. Said to try a product called lemi-shine. Maybe my water is too hard also he said, even though we are on city water! This is our third dishwasher at this home and have never had hard water associated issues. All I want is my full refund for this defective product and I only get the run around from Maytag. Stay away from this machine.
Published: March 3, 2016
mark of Hawthorne , NJ
Source: consumeraffairs.com

My 16-month old dishwasher, which is not being used everyday, broke its con
My 16-month old dishwasher, which is not being used everyday, broke its control panel. Maytag will not fix it for free because they only back it for one year. This is a major appliance, shouldnt it last more than 16 months? The cost to repair is almost as much as a new dishwasher.
Published: October 1, 2011
F of Commack , NY
Source: consumeraffairs.com

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014
Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.
Published: June 29, 2017
Don of Lincoln, NE
Source: consumeraffairs.com

I bought a Maytag dishwasher, model MDB8551AWB, in 2007 and have kept purch
I bought a Maytag dishwasher, model MDB8551AWB, in 2007 and have kept purchasing maintenance agreements. From January 2011 to March 2012, I have had to have Maytag send out a repairman to replace the control panel five times. This is absolutely ridiculous, and the inconvenience. Plus the repairmen are surprised Maytag keeps on repairing this dishwasher and not replacing it. More the $2000 has been put into this dishwasher since January 2011. When calling Maytag, I was informed that the problem would have to be the same which it has been but on the same contract for it to be classified as a lemon. Well, it has now been four times. I will never purchase another Maytag.
Published: March 31, 2012
Melanie of Sweet Home, OR
Source: consumeraffairs.com

My dishwasher just stopped working 1 year after purchase. Apparently a cont
My dishwasher just stopped working 1 year after purchase. Apparently a control panel issue. I have sold Maytag appliances for over 10 years and this is the thanks I get Maytag... Unreal. I wont buy a Maytag, Amana, Whirlpool, Jenn-Air, KitchenAid, etc.
Published: September 1, 2015
Randy of Oshkosh, WI
Source: consumeraffairs.com

13 months after purchasing my Maytag dishwasher, it started operating by it
13 months after purchasing my Maytag dishwasher, it started operating by itself. I woke up one morning around 2:00 to it working, and I know I didnt put it on! I only use the auto clean cycle (that decides how dirty the dishes are, and is the cycle you use to conserve water). I dont use heat dry at all. Anyway, now I go to use the dishwasher and even though I press the auto clean button, the normal/heat dry/delay start buttons flash on. I try canceling this cycle out; sometimes it works, sometimes it doesnt. I dont see Maytag as reliable anymore.
Published: June 29, 2014
Deb of Reeders, PA
Source: consumeraffairs.com

Purchased Maytag dishwasher from Ft Knox Exchange in 2011, Model MDB6709AWW
Purchased Maytag dishwasher from Ft Knox Exchange in 2011, Model MDB6709AWW1; Serial # F04117463. Like most posts before me, the panel started failing after 2 years. Unit is now inoperative. I am attempting to fix myself using repair techniques Ive found online as I refuse to pay hundreds of dollars to repair this piece of junk. Will never buy Maytag again.
Published: September 21, 2014
Brenda of Velpen, IN
Source: consumeraffairs.com

I purchased my Maytag MDB7749AWM2 dishwasher approximately 3 years ago. Sin
I purchased my Maytag MDB7749AWM2 dishwasher approximately 3 years ago. Since it was stainless inside and out I felt that I was making a long-lasting purchase. The handle on this particular model doesnt have a latch release button. You are actually just pulling the door open. That would be fine if they had used something besides plastic on the control panel cover where the handle is built into. The control panel is only held together with plastic pieces that the screws go into. After only a couple of years of pulling on this the plastic parts holding the screws have all broken causing my control panel to just flash. My husband is a maintenance engineer and upon taking the screws out couldnt believe with such a high quality machine that they had used plastic in the main place where they needed strength. The wiring was cut so short to the control panel that one of the plugs had come undone when the cover began separating. I only need the plastic cover because my control panel is working fine but of course you have to buy the entire control unit which is $150.I purchased Maytag because I thought they represented a reputable American company but I was very wrong. When I contacted Maytag about the problem they were very unconcerned and just gave me a link where I could purchase the part. When I told them it would be my last Maytag product they didnt even have a comment. Giving Made in America a bad name.
Published: August 30, 2016
Karen of Summerville, GA
Source: consumeraffairs.com

Dishwasher is around two-three years old and it will not start or drain. Fr
Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.
Published: May 8, 2014
Kim of Nacogdoches, TX
Source: consumeraffairs.com

Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beg
Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beginning was working fine. After a year and a half started having problems pushing the button to start, not starting. Had to wait a few hours then hit it again and all the lights would light up and then it would start washing. Then when done, some lights stayed on and never went off. Then a month or 2 later, same problem but only a couple of lights would go on and when done 2 lights would blink continuously. After several months now, none of the lights are working and cant get dishwasher to start. Called a tech and he said the control board and the touchpad were not working. Would cost me over $400 plus shipping, etc. to for new. Very frustrated with Maytag, as we havent even gotten 2 years out of this dishwasher and the 1 year warranty has expired. DONT BUY A MAYTAG!!!
Published: March 17, 2016
Deborah of Pleasant Valley, NY
Source: consumeraffairs.com

I purchased a beautiful Maytag dishwasher for $700+ and it died after a yea
I purchased a beautiful Maytag dishwasher for $700+ and it died after a year of use. I called Maytag to complain and they dont care. Pay $350 for a tech to come fix its warranted for a year or fix it yourself. I fixed it myself for $180 and am hoping the very same key panel wont fail again. I know it will. I wrote to Maytag about the issue and have not gotten a response. Im hopeful that they will make this right or that they get sued and the consumers get their money back.
Published: September 26, 2014
Tim of Middletown, CT
Source: consumeraffairs.com

I purchased a Maytag dishwasher in 2013 and the control panel needed replac
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Published: February 19, 2015
Scott of Shepherdstown, WV
Source: consumeraffairs.com

My original GE dishwasher that came with our house finally crapped out afte
My original GE dishwasher that came with our house finally crapped out after about 8 years of use in 2007. Bought a Maytag from Home Depot for around $400. Dont remember the model number. It worked okay but then in the middle of 2010 we got a letter in the mail saying our machine was being recalled because the heating element might catch fire (!!!). The recall gave us the option of getting it fixed or getting a $150 rebate. We chose the rebate option so we trashed this dishwasher and went back to Home Depot to buy another one.We found a very nice Maytag with the stainless steel tub and the racks with the lifetime warranty against corrosion (which was good because our previous Maytag had started to leave rust on our dishes because the plastic on the tips of the rack tines was starting to come off), model #MDBA979AWB1, serial #FY2501885. The one we found was a no-box display model but it had all the accessories with it and still had the factory warranty. We got it for just over $300 and with our rebate applied we were out the door for under $200 including tax. I installed it myself and didnt have any issues for quite some time. My wife and I were both very happy with how clean the dishes got!Now, last night the dishwasher wouldnt start. I checked it out this morning, made sure it had power and was able to get some lights on the control panel to light up but still couldnt get it to start. Looks like Ive been victimized by the control board as most of these complaints have said. I guess I should consider us lucky since ours seems to have lasted longer than the average 18 months to 2 years. Will be contacting Maytag and Home Depot to see what they can do but after reading all these negative reviews Im not hopeful.
Published: September 15, 2014
Jeff of Rio Rancho, NM
Source: consumeraffairs.com

We purchased a new Maytag dishwasher last year when we purchased our new ho
We purchased a new Maytag dishwasher last year when we purchased our new home. All the other appliances were Whirlpool. This dishwasher runs forever. We have huge electric bills and I am sure this is a contributing factor. We purchased it from Lowes. They have sent out two technicians who say there is nothing wrong with it. One said it was because it was in an island. The other that our water is not hot enough. He turned the water heat up and now you have to warn people using it to be careful or they will get burned. No wonder the Maytag repairman is so bored. He knows the appliances he services are junk and doesnt bother. Take my advice. Buy ANYTHING BUT Maytag!
Published: May 5, 2014
Judith of Spout Spring, VA
Source: consumeraffairs.com

I purchased a Maytag dishwasher 15 months ago and was told the control pane
I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added. I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and Im wondering why there has not been a recall on this. What does it take for that to happen? I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like its programmed in their heads. This feels like a fraud!
Published: October 11, 2011
Maureen of New Cumberland, PA
Source: consumeraffairs.com

We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. With
We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.
Published: July 24, 2016
Elizabeth of Usa, TN
Source: consumeraffairs.com

We purchased a Maytag Dishwasher Model #MDBTT60AWW3. Shortly after manufact
We purchased a Maytag Dishwasher Model #MDBTT60AWW3. Shortly after manufacturer warranty ran out, the control panel went out. Luckily we had purchased the extended warranty. The repair company came out and put a new control panel in it. Two months later, the control panel goes out again. The warranty firm sends out a different repair company. They replace the control panel again. This time it doesnt work. They replace some of the buttons as according to the repair person they arent registering the correct OHM reading. It works again. Yay!. A week later, its not working again. The repair company is coming back. This is really starting to get old. Between the multiple times it has broken down, waiting for the repair company to come out, diagnose the problem and order parts, we have been without a dishwasher for approx. 2 months the multiple times it has broken down. Im so fed up with this thing. I also will never ever buy another Maytag again. They need to have a major recall on these because of the terrible, terrible control panel. This isnt just me, its a lot of people.
Published: April 23, 2012
Andy of Springfield, OR
Source: consumeraffairs.com

I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delive
I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.
Published: August 1, 2014
Patricia of Cobbs Creek, VA
Source: consumeraffairs.com

My Maytag dishwasher is not working after 1 years & 60 months. I called
My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??
Published: February 14, 2015
Robert of Carson, CA
Source: consumeraffairs.com

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 20
We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.
Published: January 10, 2012
Tom of Briarcliff Manor, NY
Source: consumeraffairs.com

Purchased 4-2010, used maybe once a week, it stopped working 11-2013. They
Purchased 4-2010, used maybe once a week, it stopped working 11-2013. They sent someone out to replace the faulty recall, which the recall says there is an electrical wiring failure that can cause a fire, so they replaced part. It did nothing, the dishwasher still would not wash, just fill up with water and drain, but would never go into wash, so we call and argue. First girl said that recall has been known to burn out the control panel so we have to pay for a service person to come out and diagnose it, if that is it, they will pay to repair it. Then when he does diagnose it, we call back, the next person says no, the recall has nothing to do with the control panel, that it is just a bracket that holds up the heating element... REALLY. Well then the Consumer Protection Agency has the wrong info because I just looked on there and the recall says, Electrical failure with the heating element that is not related to a bracket, I can read and I am not stupid, so we were out the $50 service call, so we finally got them to agree and pay for the part, but we would have to pay to put it on...HHHHHH NO, I am not spending another dime on service calls, I could spend the same amount and go and get a scratch and dent dishwasher for the same or just a little more. We are calling back tomorrow to argue more with them, then I am emailing the local TV station that handles these kind of issues. MAYTAG is a piece of nothing, I will never buy this or anything with their name on it again....
Published: December 18, 2013
Kim of Lenoir, NC
Source: consumeraffairs.com

No problem with retailer. Problem is this top of the line Maytag dishwasher
No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.
Published: December 3, 2011
Diane of Armetale , VA
Source: consumeraffairs.com

Like other reviewers, I am having issues regarding the control board panel
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
Published: March 21, 2019
J of Carthage, NC
Source: consumeraffairs.com

I also am the unfortunate owner of a Maytag dishwasher Quiet Series 300. I
I also am the unfortunate owner of a Maytag dishwasher Quiet Series 300. I bought it in April 2006. The control panel has been a problem since the first year of operation. Typically, one of the indicator lights would randomly go on and off during the machines off mode. At other times, the control panel would not operate. However, if I waited a few hours, it would dry out, enough and then would operate. Apparently, steam leaks into the control panel and causes it to be erratic. This has been a problem with this design for many years and the Maytag Corporation has not cared enough about its customers to correct the design flaw. I remember when the name Maytag indicated a top of the line product. Sadly, this is no longer the case. As a result, my loyalty to them has ceased.I probably will not buy another Maytag product again. Their standards have eroded.
Published: November 19, 2011
Burt of Sutherlin, OR
Source: consumeraffairs.com

I have Control Panel issues with my Maytag Quiet Series 300 Dishwasher. I h
I have Control Panel issues with my Maytag Quiet Series 300 Dishwasher. I have saved myself hundreds of dollars! The problem occurs when oxidation or steam shorts out the ribbon on the control board. Simply shut off the power to your dishwasher. Open the 5 or 12 screws on the door. Open the black box where the Control Panel ribbon enters the Control Board, slide the white tension clasp away from ribbon and clean off ribbon using a paper towel. Re-insert ribbon and slide tensioner in place. Replace all parts and turn on power. Job done! I hope you have as much success as I did.
Published: January 30, 2012
Erik of Centerville , UT
Source: consumeraffairs.com

I had the exact same experience as the Tampa person with my Maytag dishwash
I had the exact same experience as the Tampa person with my Maytag dishwasher (Model: MDBTT60AWW). It was not cleaning the dishes, even when I thoroughly rinsed them. Plus, it started leaking midway through the cycle. Since the warranty was expired, I purchased an extended warranty in July 2012 for $296 (yes, in hindsight, I should have just bought a new appliance, not Maytag). I had 3 visits from 2 different technicians, both telling me the dishwasher did not leak. One telling me I was using the wrong kind of detergent and thats why dishes werent getting cleaned. The other telling me that there were too much suds and that could cause it to leak. So, I should pour a tablespoon of cooking oil (yes, cooking oil) in the dishwasher when it starts leaking and that will cut down the suds. I dont think so!Then, I found out a couple of weeks ago that this model was under a recall since 2010, not related to the leak at all. Yet, Maytag still sold me the extended warranty (wheres the ethics of that?). I requested a pro-rated refund of the balance on the warranty - and wouldnt you know that with the technicians service calls, the amount of time used on the warranty (6 months) plus an admin fee - I have used $296.48 of the warranty amount. It is almost to the exact penny of what I originally paid, so I will not be receiving any refund. They are only giving me a debit card of $150 or $250 once I buy a new Maytag to replace the recalled model. I do not want to continue down this frustrating path known as Maytag appliances.
Published: February 3, 2013
Helene of Vero Beach, FL
Source: consumeraffairs.com

The dishwasher is only one and a half years old and like many others are ha
The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!
Published: December 4, 2014
Clarence of Clearwater, FL
Source: consumeraffairs.com

I purchased a Maytag dishwasher because they are supposed to be known to be
I purchased a Maytag dishwasher because they are supposed to be known to be a good brand. But my dishwasher is 3 years old and it started rusting around a steam vent on the outside of the door! This issue has been ongoing but as Ive been busy, I havent had the time to address the problem with Maytag since its out of warranty anyway. But I feel like this should not be a warranty issue to begin with, it should be a recall issue. I had a plumber look at this, and he said that it was caused because the vent was not properly sealed during manufacturing. Now it looks as though mold spores are growing inside the steam vent! Maytag will not stand behind their product, so why should I invest anymore money into it?! I would rather purchase another dishwasher (OTHER THAN THIS BRAND) than dump another penny into this garbage dishwasher!
Published: January 14, 2015
Sarah of Warner Robins, GA
Source: consumeraffairs.com

We bought our $600 Maytag dishwasher less than two years ago and have had t
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
Published: April 6, 2012
Keri of Bryant, AR
Source: consumeraffairs.com

This is beyond one of the most disappointing purchases I have ever made! It
This is beyond one of the most disappointing purchases I have ever made! It has been about 15 months since purchasing this dishwasher, and as of today it is not working! Blinking start button. I see from the hundreds of disappointed customer comments that I am not alone. With this many people complaining of the same issue, that Maytag should have a recall... I paid about $550. I get that quality does not supersede the almighty dollar, but come on!
Published: May 11, 2015
Diane of Sevierville, TN
Source: consumeraffairs.com

Dishwasher cleans well but the top rack is poorly designed for taller glass
Dishwasher cleans well but the top rack is poorly designed for taller glassware. Unit has the typical features - wash, sanitize, rinse only, high temp wash, heated dry, light, normal or heavy wash, and delay start up to 6 hours. Standard dishwasher face; nothing fancy, no dirt catching features, very satisfactory. Electronic features (start, stop, etc.) broke after very little use. This is my second Maytag and a repeat of the first. Will NOT purchase this brand again!
Published: February 24, 2016
John of Winter Park, FL
Source: consumeraffairs.com

Maytag never fails to please me. My dishwasher is so quiet I sometimes have
Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.
Published: March 6, 2020
Judy of Ankeny, IA
Source: consumeraffairs.com

We bought our Maytag dishwasher less than 2 years ago (model MDB8969SDM0) a
We bought our Maytag dishwasher less than 2 years ago (model MDB8969SDM0) and we are remodeling our kitchen now January 2018, and when we pulled the dishwasher out we found that the wire (12/2) had melted into the back panel. We won’t be putting this Maytag back in.
Published: January 8, 2018
Lisa of Raymond, NH
Source: consumeraffairs.com

Had our house built in 2009 and the builder carry Maytag Appliances. After
Had our house built in 2009 and the builder carry Maytag Appliances. After 3 years every single appliances start giving us problems. First the refrigerator not getting cold, got it fixed. Then the dishwasher panel, then the built-in microwave, then washing machine. Just the other day the refrigerator broke down again and I was told the compressor was bad. Really? Whats going with this company? All the appliances from this maker dont have longevity. I have 20 year older refrigerator from GE and its still working. Please do not buy this garbage... Its a waste of your hard-earned money.
Published: October 22, 2015
M. H. of Clinton, MD
Source: consumeraffairs.com

I own a Maytag dishwasher model number MDB7749cBM 2. The panel on the dishw
I own a Maytag dishwasher model number MDB7749cBM 2. The panel on the dishwasher stopped working. It is only a year old. Its too new to break down. Will contact Maytag today. There are so many complaints. Why not a recall?
Published: June 26, 2015
Denise of Franklin, MA
Source: consumeraffairs.com

I always purchased Maytag products but no more. After 16 months of ownershi
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
Published: December 12, 2014
David of Wayne, PA
Source: consumeraffairs.com

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/
My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.
Published: April 30, 2015
Herman of Rowlett, TX
Source: consumeraffairs.com

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