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Maytag Lavaplatos Garantia
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer€s warranty € This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer€s warranty.
Extended warranty € Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty € This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It€s different than home insurance, as it doesn€t cover events that may damage an appliance. Instead, it€s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance € Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter €Maytag€) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Lavaplatos Garantia
Wish I would have read the many, many, many reviews on the Maytag MDB8959SBS dishwasher before buying it. As noted by others, the touch control buttons stopped working 1 month after the 1 year warranty expired and Maytag wont do anything about it. BE WARY OF THE 10 YEAR WARRANTY CLAIM - IT DOESNT COVER THIS PROBLEM. Maytag should issue a recall on this product and do the right thing - take care of customers like they used to.
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.
First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.
Just like all the other reviews, the control panel on our 3-year-old dishwasher stopped working. The obvious defect of the product and lack of customer support is unreal. We ended up replacing the Maytag with a Frigidaire. Hopefully it lasts more than three years.
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.
We bought MDB7759AWB Maytag dishwasher in 2011. It worked decently until now when it stopped delivering water to the upper rack. The cleaning quality on the lower rack also dropped significantly although it might be due to the lack of water delivery to the upper rack. Apparently there is something wrong with the internal pump. The Maytag service offered a repair for $300+ which I rejected because this is a ridiculous cost and I would rather buy a different dishwasher. My conclusion is that if you buy Maytag dishwasher you need to factor about $300+ for the repair(s) in 5 years as apparently they do when they sell you this product. Anyway, even though Maytag was a decent brand a long time ago (probably in the past century), it is not reliable anymore. It does not mean it has to be much worse than many others but if you are looking for something better than those others I would not recommend Maytag.
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
Dishwasher cleans well but the top rack is poorly designed for taller glassware. Unit has the typical features - wash, sanitize, rinse only, high temp wash, heated dry, light, normal or heavy wash, and delay start up to 6 hours. Standard dishwasher face; nothing fancy, no dirt catching features, very satisfactory. Electronic features (start, stop, etc.) broke after very little use. This is my second Maytag and a repeat of the first. Will NOT purchase this brand again!
My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
First dishwasher was overheating fried control panel, turns out there was a recall. Got another Maytag at a discount. Thanks for nothing, little over a year, its fried too. Will never own another Maytag product again.
Same problem as all the others, the dishwasher stopped working. The dishwasher is less than three years old; for a two-adult household. The control panel just stopped getting power. After multiple calls to Whirlpool/Maytag, all they will do for me is document my complaint. Im now out $167 to get this thing running with no guarantee that it wont happen again, as well as the fact that this should not have happened in the first place. I didnt misuse my dishwasher. It just stopped! I think there needs to be a class action lawsuit since the manufacturer will not stand behind this obvious defect.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
This Maytag dishwasher is beautiful inside and outside. I love that the controls are hidden. It cleans dishes very well. It has a large capacity for dishes, a rack for glasses/mugs, a small rack for cooking utensils, and a container for silverware. It is so quiet you hardly know it is working. I would highly recommend it.
Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen
The design capacity of the dishwasher is not conducive to cleaning a full load. Within 3 months of purchase one of the interior baskets broke. I will never buy another Maytag product again. I was a fool in believing this was a top of the line dishwasher.
I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.
We purchased a full house of Maytag appliances to support American Made (ourselves). It is very disappointing that our Maytag dishwasher Model # MBD 89595BW3 has completely quit functioning properly. All the lights came on and nothing worked after that. We contacted Maytag and was told to turn off the power and restart after 2 minutes which did absolutely nothing. No problem - try again. Again, nothing. The disappointment is compounded by the fact that this dishwasher is only 2 years 7 months old. It is too bad that an American Made product didnt last long enough to show any wear and tear. Investigation to repair resulted in cost prohibitive investment. So sorry Maytag, we gave it a shot. Moving on to a more reliable rated brand.
Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Within the first twelve months the black skirt at the bottom of the door collapsed to the floor. It was in small pieces and brittle as though exposed to excess heat. The repairman fixed it free but made the point it was not covered under warranty. Next the heated dry cycle baked the water onto the dishes forming a white crusty layer. We have a water softener that works very well. We stopped using heated dry because it is too hot. Last night before bed, I was standing in the kitchen and I smelled something burning. My wife had mistakenly programmed heated dry into the cycle. Obviously this dishwasher is as much a fire hazard as the one it replaced but no recall has been issued yet.
We purchased a dishwasher (Maytag) two or three years ago. We have had nothing but trouble with it. The welds on the upper rack broke. The wheels on the low rack keep falling off. Water leak happened recently. The start button broke. My wife and I decided to just get a new one rather than keep sinking maintenance costs which are going to keep adding up.
I purchased a Maytag dishwasher model number MDB7749SBM in May of 2013. In August the dishwasher control panel stuck on Rinse only cycle. It has been stuck on this cycle for a month. I contacted Maytag and they walked me through a reset. It has not worked. It looks to me as if the control panel has failed. This seems to be a common problem with the Maytag dishwashers. As soon as the warranty expires, so does the dishwasher. I purchased this dishwasher from Home Depot for over $600 thinking I was buying a quality product. My previous dishwasher was also a Maytag, even a lower end one that lasted almost 14 years! This one has not even lasted 14 months!!I was told by Maytag that I could purchase an extended warranty for $267.45 that would last a year. I believe, 4402 based on other reviews that I will be dumping more money into this one even after that. Very disappointed!! I will never buy another Maytag product again! I should have bought the Bosch. It was roughly the same price and high quality. I bought Maytag based on my previous experience. No More!!
I purchased a Quiet Series 300 E71195 dishwasher in 2011. Its about 3.5 yrs old. I guess misery loves company because like so many other complaints on this site my control board died, and Maytag, while saying they care about customer satisfaction, basically said tough luck pal, youre on your own. Sadly I own 3 other newish Maytag appliances. When will these appliances die without support from Maytag? Im not holding my breath. My next step is to complain to the dept of Consumer Affairs and create a page about nefarious Maytag on social media. Avoid the Maytag brand when shopping for appliances. I know I will.
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.
We purchased this brand new Maytag dishwasher (Model MDB7749) from Home Depot July 30, 2013. Now a little more than 18 months after purchase the control panel is out. Some lights blink, several go on at the same time. Tried resetting by removing then reinserting power plug (that worked once before, a couple of months ago,) but nothing works. Pretty much the same defect and problem I am seeing with other folks with these Maytag dishwashers. I saw online that a Sears outlet was selling these same model Maytag units for 48% off...Well, now I know why. My older Maytag appliances lasted many years. My Maytag washing machine was replaced two years ago, and it had lasted 14 years. I guess they simply do not build them like they used to. I should of just bought a cheaper model for 3-400 bucks, would of got the same use out of it. Does anybody know of a brand and model dishwasher today that is reasonably priced, dependable and has some longevity to it? I will call for service on this, but Im not spending hundreds of dollars on a defective engineering flaw, throwing good money after bad. Besides, the repair would probably only give me a 30-90 day warranty anyway. Learned my lesson. I will never buy another Maytag product again...Ever. Also I see now that they are part of Whirlpool, so they are out too. Anybody have any suggestions on a good replacement unit? Thanks...
Consider all other manufacturers before purchasing a Maytag dishwasher. Our 3 year old model MDB8949SBB1 is junk. The control panel is a joke. Works when it wants to. Do not spend your hard earned money on Maytag.
Maytag dishwasher 5/3/2010 model MDB6709AWQ1. 12/20, 2015 it is dead, $69.00 service call. Failed user interface and main PCB parts estimate with labor $449.46. Called Maytag Co. We would pay the labor $139.00. MAYBE they pay the parts.
Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.
As many other reviewers have mentioned there is a defective control panel in the Maytag Dishwasher series MDB 7749. I too purchased this model at Home Depot and did not buy the extended warranty. The serviceman indicated that this model is known for its defect yet Whirlpool who owns Maytag does not have it on its recall list. I wrote to the President twice in Sept. 2017 without the courtesy of a response and now learn that he retired effective Oct.1. Is there no-one to answer his emails or is it more likely they really dont care. Sears just dropped them and who knows where their new president will lead this company. Be aware that this model dishwasher is defective and they wont replace the control panel. Too bad as once Maytag before Whirlpool bought them out, was a good and honorable company.
The dishes need to be washed off to be sure they will be clean. It holds a lot of dishes. You can put it on a short wash or long one. Leaves water on base of glasses sometimes. Holds moisture. Heavy wash, normal wash, light wash, rinse only, auto clean, delay 1-9, heated dry, sanitize, tough scrub, extra rinse. Regular size 24. Beige color. Electronic buttons. Maytag Quiet Series 200: I do not like the racks for putting dishes in. Otherwise it holds a lot. It does not clean dishes if you do not rinse them off first. If you run the dishwasher immediately after putting dishes in it will clean them off. Sometimes it leaves water standing. Even with what I have said I really like this dishwasher. We have had the dishwasher a long time. We use it at least 2 times a week.
MDB4949SDM1 - After owning Maytag model MDB/C-2 for thirteen (13) plus years, I decided to purchase the subject Maytag Model when my 13 year old died. Big mistake. Previous model was very simplistic in rack design and it provided user-friendly options such as two detachable baskets for silverware and a special rack for delicate items.The new model has been designed so your dishes go in on angles on the top rack and as such bowls, small plates etc never stay in place once you move the rack and the lower rack configuration was redesigned and the rear area which was open to allow for bigger pots and pans to fit better has been removed, so now you have to lay your pans on top of the tines, very difficult to low the dishwasher.Additionally, I purchased the stainless steel model; apparently in the coating process a drip pattern was sealed that you can see when sunlight hits dishwasher. Further the stainless steel face that they bond to the door has popped, so when you grab the handle the face pops in and out. Lastly the new design has an adjustable upper rack; I tried numerous times to adjust the rack and couldnt so when I called Customer Service for these issues, it basically boils down to if the Service Man comes out and determines my issues are cosmetic and the rack which Ive never been able to adjust should happen to work then I have to pay the service call as there is not warranty coverage. So I declined the Service Call and advised that this would be my last Maytag purchase. I highly recommend anyone considering this unit fully investigate and test out before buying.
This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.
13 months after purchasing my Maytag dishwasher, it started operating by itself. I woke up one morning around 2:00 to it working, and I know I didnt put it on! I only use the auto clean cycle (that decides how dirty the dishes are, and is the cycle you use to conserve water). I dont use heat dry at all. Anyway, now I go to use the dishwasher and even though I press the auto clean button, the normal/heat dry/delay start buttons flash on. I try canceling this cycle out; sometimes it works, sometimes it doesnt. I dont see Maytag as reliable anymore.
On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.
We had a Whirlpool dishwasher for 24 years, and when it was time to purchase a new one, I did a lot of research before choosing our Maytag. Reviews by other consumers who had purchased dishwashers was very helpful in making our decision, and we have had no problems in the almost 18 months that we have had this dishwasher. It is very quiet. It washes and dries the dishes with no streaks, although I wash off the dishes before loading them. It provides 5 cycles and 4 options and lights blink, when the washing and drying cycles are complete. I would recommend the Maytag, Model #MDB4949SHBO wholeheartedly.
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
I purchased a Maytag Legacy Series Quiet Series 300 in early July 2010. It had a recall for a heater part that could potentially burn down my house, so we couldnt use it while we waited for that part to be replaced. They offered me a small sum of money towards the purchase of a much more expensive dishwasher which I declined since Id only had the dishwasher a few months at the most. It is now the end of August 2011, a month past their factory warranty. The dishwasher did not get my dishes clean, made awful grinding noises and three days ago, it refused to drain and then spewed 50 or more gallons of water all over my kitchen which then leaked into the basement. The repairman charged $85 to tell me that the computer in the control panel had burned out and was not fixable. I think I paid somewhere in the region of $500 for this machine. My last dishwasher lasted about ten years. This is completely unacceptable. In searching the internet, I found hundreds, if not thousands of identical complaints. Clearly, this machine is a lemon and Maytag should be forced to replace it or better yet, refund the money spent to purchase the machine. Plus, pay for my valuable time spent mopping up water, washing dishes by hand, searching the internet for probable cause and potential solutions, waiting for Maytag/Home Depot to respond to my inquiries and a large sum for general annoyance. Maytag had a reputation of reliability (emphasis on had). Theyve got some slick ads but they do not stand behind their products at all. I will never by another Maytag product and I urge you to do the same.
This Maytag dishwasher works great if you are using as a sanitizer for your dishes so long as the dishes were soaked already. It stinks if you do not use it often and requires a lot of bleaching.
Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far right 3 buttons stopped working. I contacted Maytag to see if there was an issue with this and they reported that there was not. I had the part replaced in 06/2013 at $280. It cost me 1/3 of the purchase price of the dishwasher. The repairman said that he sees this a lot with Maytag control panel issues.On 08/02/14 the same exact issue occurred. I contacted Maytag online on 08/02/14 and didnt hear back until 8/13/14 to say that there was no known issue and all they could do was recommend a repairman. I also called before I heard back via email and they said the same exact thing, there is no known issue and we can do is recommend a repairman. I am not interested in repairing. Been there, done that. Not doing it again. I researched the issue of the 3 far right buttons not working and there are several forums and discussion topics out there. I find it hard to believe that MAYTAG is not aware of this issue. If you GOOGLE the model you will see the same issue. Not only is the MAYTAG product poor, but they have the worst customer service I have ever seen.
Add me to the long list of disgruntled buyers of a Maytag Dishwasher. Just like the other 488 people that similarly filed an unsatisfactory rating on this site I too am now on that list. And no surprise - the control panel ceased to function 13 months after I purchased the unit and one month after the manufacturers warranty expired. After brief inspection the problem was obviously a design error leading to premature wear of the electric ribbon in the handle. Phoned Maytag and they advised me it was the first theyd heard of this problem with the model. Only subsequently did I search to discover that the problem was so common it might be characterised as routine. Replace part was 8 weeks and Cdn $153, about 2x the US price. However they wouldnt ship it to me from the US. The repair isnt too difficult: 11 screws and a little patience if youre so inclined. Before installing take a few minutes to trim the plastic where the electronic ribbon strip passes from through the handle without clearance. Save yourself the same repair in another 13 months. Lesson learned - no more Maytag/Whirlpool dishwashers for us.
2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.
This is a horrible product. Do not buy one. In fact, do not buy any appliance made by Maytag. I purchased a Maytag Jetclean Plus Series MDB8959AWS brand new on 2/22/12 and had it installed. The machine stopped working not even three years later. The control panel does not light up at all. There are pages and pages of complaints on the Internet about this dishwasher and Maytag. There is a class action lawsuit against Maytag in California for faulty control panels. Maytag needs to be taken to court to be held financially accountable for making false claims and selling defective products. I will never, ever again buy any product made by Maytag.
We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.
Ive had other dishwashers over the years. Ive had this Maytag now for almost 12 years and never had a problem with it. It cleans better than any others Ive owned. HIGHLY recommend the Maytag.
I purchased a Maytag dishwasher on Oct. 12, 2013. The control panel failed in July 2013 and had to be replaced. I was unable to program a wash cycle and the lights would move all around the front. After the first failure, I was told that the control panel would only be covered for 3 months - the original purchase date for the washer, NOT the date of the NEW control panel. I was then talked into an extended service plan. Now, four months later, the control panel has failed again and I am unable to program a normal wash. A repair man is not scheduled to come for another 9 days. As a single homeowner, this product is not used even on a daily basis. I will never purchase another Maytag washer. They do not back their product with appropriate repairs.
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.
I have a Maytag dishwasher and the rollers for the racks are failing due to heat: plastic wheels breaking up. $35 each to buy and replace. There are eight total. So $280 because of poor testing and quality of materials. Manufacturers should test to ensure the parts last a reasonable period of time and are designed for the environment in which they are being used.
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.
Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 2018 as part of an extensive home remodel and addition. Did not move back in permanently until late June 2019, so the unit was not used at all until then. It quit working in January 2021 and our local (Sandpoint, ID) appliance repairman diagnosed a bad motor and pump assembly (the main functional component of the dishwasher). The unit was marketed as having a 10 year warranty and based on past experience with older Maytag appliances we purchased it. The fine print reveals that the 10 year warranty applies only to components that are unlikely to ever wear out or fail; all the rest are covered by a one year warranty. Part cost is over $200 and does not include installation. Maytag customer service (45+ minute hold to speak to a live human) of no help. No way are we throwing good money after bad to fix it. Lesson learned; just purchased a Bosch.
MDBH979SAM0 - Same old. Buttons not working. Control panel out. Repair cost total to be the same as the cost of the dishwasher. Its been over a year since we have extended warranty. Purchased from Home Depot. I am filing a complaint with the Consumer fraud unit of Washington State to get a State Action pursued on this.
I was pleasantly surprised that this basic model would work so great! It really gets the dishes clean. It came with the house so I did not choose it and probably would not have bought it if I had to shop for it.
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home Depot after a major flood destroyed my entire first floor of my house. I had replaced a previous dishwasher only a short time before the flood. This dishwasher is JUNK. I was lucky I bought a five year extended warranty on it which actually gave me 6 years. I needed it. Within a year the control panel went. Then water started spraying out the side of door. Then it sounded like it was crushing ice every time I ran it. Then the control panel went out again. Ice noise came back again. Control panel a 3rd time. It runs for hours as it is.Now the warranty is expired and last time I ran it the start light was blinking a few hours later. We were having high winds on and off so I thought maybe the power went on and off and that’s why it was blinking. Today I turned it on and after about 45 minutes I realized I didn’t hear it running anymore so I got up and looked and sure enough it wasn’t on. Normally the clean light is lit when done. I opened the dishwasher to see it filled with water still. I tried to hit cancel/drain but nothing works yet again. Wonderful news for a single mom that can’t afford to fix this over and over! Maytag is the worse company. Their dishwashers are horrible and they should be doing something about this as I’m not the only one that has had this issue. Home Depot was just as useless. Will NEVER buy again.
The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.
I have a stainless steel dishwasher, model MDBH985AWS10. Its about 5 years old. The control panel works intermittently -- Ive replaced and ruled out the door latch -- now Ive got the problem narrowed down to either the control panel or the circuit board. Ive read about this diagnostic cycle I could run to try to help diagnose the problem. I emailed Maytag for the code and waited a week and didnt get a response.I called them today and they said they cant give me the code--they only give that to their technicians. My dishwasher is not brand new, but I paid good money for it, and Id prefer to not have to guess what to buy when Im trying to repair it. Each of these parts costs about $150. Im not sure what the policy is for other dishwasher manufacturers, but for the next washer I buy, Ill find a company that either 1) has more reliable products or 2) at least tries to help the customer repair his own equipment.
MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.
Our Maytag dishwasher was just past the 1-year mark when the control panel stopped working. A certified Maytag repair service came out to diagnose just that and charged us $89. Maytag sent the user interface out to us, and my husband noted that there was absolutely no way that the part could be installed wrong. The wires could only go one way. The repair service (DSM Appliance Service) wanted another $120 to install it. We installed it, and it still doesnt work. Maytag will no longer assist us in any way. I will never buy a Maytag or Whirlpool appliance again. After investigating, I see that this control panel issue has happened many, many times; and I wonder why there hasnt been something done about it.
I purchased a new Maytag dishwasher model MDB7609AWB1 approximately 2yrs ago from Sears. We purchased quite a few new appliances from them and they are always helpful. Within the first year, right after the warranty was up, it stopped working. No lights on the power panel. I called Sears, out of warranty, sorry. Said they would give me a deal on the repair. Sears came out, replaced the computer. $230.00. 6 months later, it stops working again. I go on line to look up these models and sure enough a lot of people are having the same issues. I did some of the checks that they said to do and found my plastic door latch was broken. A little plastic arm that actuates the switches broke. Should have been made of metal. I replace it myself, very easy, by the way. So I figure, in another 8 months it will prob break again. They run anywhere from $19.00-$30.00. 2 days ago power panel and light, not working again. I called Sears and asked them if they were having issues with the power panels that this was the second time in less than 2 years, and if there were any recalls, they said no. I guess they dont follow their reviews, but according to google reviews, its a major problem with most of them. Maytag, Whirlpool, and Amanda. Ordered a new panel today, again they are $141 from Sears but if you shop, you can get a new one for less than $85.00. If you have any kind of mechanical skills, you can replace it in less than 20 mins. It just seems to me that this big companies have let their quality control go and are more concerned about the profit. There should be a recall on these. Do Not buy a Maytag/Whirlpool dishwasher, they are total junk. Sorry Maytag, you lost another customer.
First off, everyone seeing this should be fuming as I am because we are mostly in the same boat with these control panel issues. Mine is Maytag model MDB7749SBM3 about 575.00. A little bit cheaper than most of you because I purchased at the online and had a rebate. About a couple months after the warranty expired, we started having weird light issues with the control panel where are one light would pop up when you didnt hit it or other lights would pop up when you hit something else. We kept dealing with it thinking that it would dry out and resolve itself. Lo and behold, just like it appears to be tens of thousands perhaps hundreds of thousands of machines, it quit. I read this consumer affairs post after it quit and now I know why it did. I opened up the control panel and sure enough, the little ribbon that connects all the electrical connections had brown on the back like it was burnt through. I was able to find a special 1 800 number that Whirlpool has set up because they have purchased Maytag and the woman I spoke with said they would send a technician out and that I was responsible for the diagnostic fee. I was born but it wasnt yesterday. I immediately said to the woman, Absolutely unacceptable. I am NOT paying for anything, very politely highlighting the fact that I know they settled a class action lawsuit in California regarding a control panel issue and there are hundreds maybe thousands of complaints on consumer affairs.com. The woman place me on hold, I am assuming to speak with her supervisor and then let me know that they would pay for the diagnostic fee. She said a repair date for me for about a week and a half later. The repairman had a good day because the dishwasher was already disassembled for him and he proceeded to take pictures and call Maytag. Maytag told him that I was responsible for the installation cost and service fee which according to the technician is about a hundred bucks. I told the technician that is fine but it will not be fine when I call Maytag back. I have not spoken to Maytag about the hundred dollars needs to file a claim for a new dishwasher and associated damages. I have not spoken to Maytag about the hundred dollars but I am only on this to let you know that every single one of us needs to file a claim for a new dishwasher in associated damages in small claims court. I plan on filing a claim for approximately $700 for a new dishwasher and damages. In my opinion, I feel like we should all do this, otherwise big corporations like this will continue to shovel garbage into the stores left and right.Have a good day and good luck with your court case hopefully. With all the evidence against them, I have a feeling that they will settle this and pay before the court date even comes around. Good luck to all of you. I will try and update this after I call Maytag back for the hundred dollars that they are going to charge to repair their broken part.
Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.
I have a basic Maytag dishwasher circa 2012. Not sure of the model number. It works well, no fancy features but everything you really need is there. My only real complaint is that the heat dry cycle always seems to leave the dishes a little wet, but thats common enough for dishwashers. It cleans nicely and hasnt had any issues or breaks in 3+ years. Basic. Three wash cycles (light, normal, heavy); Extra rinse option, extra hot option, and heat dry or eco-dry (i.e. no dry). Nice big rinse aid dispenser. Its not that roomy inside. Id say the size is average. It looks nice - its white and unobtrusive. It works really well with Cascade dish pods. The bottom rack is kind of a pain if your plates are curved more than usual.
So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!
Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.
Purchased this Maytag dishwasher from a local Home Depot in Feb. 2014, no problems until now in late July 2015 (about 18 months). The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond.Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, can not be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only about three days ago. I assumed user error so let that cycle run, then was able to choose a different cycle (cant remember which one) which also completed. But since then the control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem, so will probably replace (with something other than Maytag) rather than repair.
I bought my Maytag dishwasher MDB7749SBM0 three years ago. After it was in one month it already needed a service call. It needed a control panel. Out of the dishwasher 4 weeks because this happened over Thanksgiving. Two months later it stopped working and needed another service call. Technician was inexperienced and another one had to be called. Out of the dishwasher 3 weeks. At this time, and because of the expense of the machine, I purchased an extended warranty. This was control panel number two. Not long after, the heating element had to be replaced. Two weeks without the dishwasher. Now, my dishwasher stopped working again and it needs a new control panel. The technician is rude but did offer the information that the moisture ruins the control panels. IT IS A DISHWASHER!!! IT USES WATER!!! I only run the dishwasher twice per week so I cant imagine how poorly it would hold up if it was run more often. I am on my third week without the dishwasher because the part is on back-order! No one can tell us when it will be in. I bought a Maytag because I thought they had the appliance market under control. MY MISTAKE! I am very angry.
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
Same as all the others, bought this dishwasher about a year and a half ago for a new home. Didnt get the CO until 3 mo. ago and already having same problem with the keyboard flashing and not working properly. Very pathetic to believe less than 100 washes and were going to need a new washer, that works out to be about $ 5.00 a load. Wish someone could help. Model mdb7749sbb0. Thanks.
Purchased Maytag MDBH979AWW serial #FY4202009 from Lowes October 30, 2009. Control panel went out after warranty, and we replaced it. It quit working again in May 2012, and we replace the control panel, and then in November 2013 it quit and we replaced the control panel along with a new door latch just to be sure on December 4, 2013. The dishwasher quit working mid-cycle a couple of weeks ago only 9.5 months since we replaced the last control panel. Im fairly certain it is the control panel again. We have paid more to replace control panels for this dishwasher than we paid for the original appliance. There should be a recall and compensation on this issue. Very disappointed that Maytag and Whirlpool do not resolve this issue. We will be buying a different dishwasher, and it will not be Maytag or Whirlpool.
We purchased a Maytag dishwasher MDB7609AWS2 in October of 2010. It first stopped working about 2 years ago. Since it was only 2 years old, we were disgusted and decided to let it sit and do dishes by hand. About 2 months after it had stopped, we tried it on a fluke and it worked. It stayed working for about 2 years. It finally stopped again, so we did the same thing, just let it sit. Every once in a while we try it to see if it works. It just recently started working again. We are wondering, what is up with this. We are not sure why or how the sitting works, and it is ridiculous that you have to have an appliance that you cant use periodically. We were too stubborn to have it fixed or buy a new one at this level of newness. We will get by in this manner for at least another few years, so as not to have lost all of our investment in a dishwasher, but we have sworn off Maytag appliances forever.
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for myself. In 2014, the circuit board on my tenants dishwasher failed, when the unit was only 3 years old and of course out of warranty. I first contacted a local repair person, and he informed me that the repair plus service would be close to $300. When I contacted the company, after about an hour on the phone, they agreed to send their authorized repair service person and after his evaluation, would repair the unit with no charge to me, as a courtesy. This whole process took about 2-3 weeks. I felt that was fair. It is now 2015, and my unit, which I purchased at the same time and the same type, now is not working due to a faulty circuit board. My tenant uses her dishwasher more frequently, and that is most likely why her circuit board went first. This is a design flaw, or perhaps planned obsolescence. At any rate, Im not happy with this, and my model is mdb7809awb2, and serial # is FO4205659. Do you know if there have been any other complaints on this? Thank you for your help.Updated on 07/30/2015: After I wrote my review, I contacted Maytag about the problem. After considerable wait times, I spoke to someone who set up a diagnostic repair call, giving me the impression that Maytag would cover it. When the repair company called, they told me that I would be charged $104.95 just for diagnostics. Labor and parts would be additional. I called Maytag again, and they agreed to let the repair company charge back the diagnostic fee. After diagnosing the problem, it was determined the problem was the control panel and not the circuit board. The cost to repair with tax came to $315.85 and it was only this low because the repair company waived the return service trip. I can get a new dishwasher for a little over $400.00. I am very disappointed in Maytag, because I remember the commercials where the Maytag repair man was bored because the products were so dependable they never broke. My unit is only 4 years old, and its sad that it costs so much to repair it.
I bought a Maytag dishwasher, when I bought my house (7/2010). I live alone and I use my dishwasher only once a week or once every two weeks. After 3 years of working perfect, it stopped working. I had someone come look at it. After troubleshooting with the basic steps, making sure the water was correctly hooked up, a fuse was not the problem. The dishwasher door was shut completely. He took the racks and all movable parts, & thought something, a piece of glass, etc, was stuck in the drain. Nope. After reading these reviews I realize it is got to be the control panel because the start button will not come on and all these people have the similar problem. It just stopped. Period. The panel lights come on, but not the stop button. I am a single person as stated and on disability and on a very tight budget. I bought a Maytag because of the name and reputation. How long would it have lasted under normal use, say a family of 4, using it nightly? Certainly less than a year. I have no idea what to do now. I cannot afford a repairman, & I am certain it is the control panel on the dishwasher. I do of course have all the model numbers, etc & papers, when I bought it. I can provide proper paperwork, when contacted.
MCBH979SAB0 - I am also frustrated with Maytag for the same exact problem... the control panel and the dishwasher not working just after our year warranty went out. I purchased this product because of a recall on my former Maytag dishwasher. I was told I should purchase this new model to replace it, only to get fooled again. This seems like BAD business on Maytag! How can we get an official complaint to someone who can fix this? Why would a company like Home Depot continue to support this business!!
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
I purchased a beautiful Maytag dishwasher for $700+ and it died after a year of use. I called Maytag to complain and they dont care. Pay $350 for a tech to come fix its warranted for a year or fix it yourself. I fixed it myself for $180 and am hoping the very same key panel wont fail again. I know it will. I wrote to Maytag about the issue and have not gotten a response. Im hopeful that they will make this right or that they get sued and the consumers get their money back.
Great when it works properly and doesnt leak! Quietness, cycles. Everything that had to go in went in, well laid out. Stainless steel, clean, good looking. Anything with the Maytag name doesnt last any more than a couple of years. Gone through a washer and dryer with no help from Maytag. The dishwasher was replaced by Maytag because the main circuit board was on backorder for more than 5 months. Washer was replaced with a Samsung. If I had to replace the dishwasher out of pocket I would go to Korea or Europe to do so. Maytag, what a huge fall in quality and reliability!
This Maytag dishwasher has been really dependable, looks really nice, is really quiet, we have absolutely no complaints. I hope it lasts as long as I suspect it will. Would highly recommend this dishwasher.
I bought a Maytag dishwasher (model MDBH945AWB3) in March 27, 2010 to replace a Kitchen Aid dishwasher that was only six years old and no longer serviceable. After a little over a year, its dead. When I try to turn it on, nothing happens. If I press the delay button, the lights come on, but in about a minute, they go off.
This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.
We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.
I own a Maytag MDB9150AWB dishwasher which isnt covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They wont offer anything!
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.
Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.
On my 3rd circuit board for a MDB7749SBMO MODEL dish washer. The people at Maytag are people that wont even talk to you about it. How many people have to complain before theres a recall on a faulty ribbon cable.
This is a dishwasher purchased at Home Depot on March 25, 2012 for a rental unit... call from tenant said the dishwasher did not work. Repair person from Appliance Hospital went out today and said the control panel is out and the touch pad. Cost is over $500 to replace. I will have to replace this dishwasher BUT NOT WITH ANOTHER MAYTAG.
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.


