Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.

I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.

I have a stainless steel dishwasher, model MDBH985AWS10. Its about 5 years old. The control panel works intermittently -- Ive replaced and ruled out the door latch -- now Ive got the problem narrowed down to either the control panel or the circuit board. Ive read about this diagnostic cycle I could run to try to help diagnose the problem. I emailed Maytag for the code and waited a week and didnt get a response.I called them today and they said they cant give me the code--they only give that to their technicians. My dishwasher is not brand new, but I paid good money for it, and Id prefer to not have to guess what to buy when Im trying to repair it. Each of these parts costs about $150. Im not sure what the policy is for other dishwasher manufacturers, but for the next washer I buy, Ill find a company that either 1) has more reliable products or 2) at least tries to help the customer repair his own equipment.

Maytag dishwasher model MDBH979SAM1 purchased December 2012 From Home Depot. After only 14 months of usage the front panel ceased to work. Contacted maytag about issue and they responded THERE ARE NO KNOWN ISSUES WITH THIS MODEL. After doing some research (5 seconds), I have found thousands of people with the exact same issue. Maytag has stuck their head in the sand. Either they are ignoring this issue or just dont care due to excessive cost of replacement. This is obviously a design flaw due to poor engineering and Maytag needs to stand behind their product and fix this issue. Personally we had to save up for 1 1/2 years in order to afford a dishwasher. Now we are stuck. Some people have replaced this part costing $200 2-3 times. I cannot afford to take the chance on a repair. I will have to start saving again for a new dishwasher and this one will not be a Maytag. (Less)

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.

Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears wont help or replace. Sears’ service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesnt work. By looking at other peoples complaint, it will break down over and over.

We purchased a Maytag Dishwasher Model #MDBTT60AWW3. Shortly after manufacturer warranty ran out, the control panel went out. Luckily we had purchased the extended warranty. The repair company came out and put a new control panel in it. Two months later, the control panel goes out again. The warranty firm sends out a different repair company. They replace the control panel again. This time it doesnt work. They replace some of the buttons as according to the repair person they arent registering the correct OHM reading. It works again. Yay!. A week later, its not working again. The repair company is coming back. This is really starting to get old. Between the multiple times it has broken down, waiting for the repair company to come out, diagnose the problem and order parts, we have been without a dishwasher for approx. 2 months the multiple times it has broken down. Im so fed up with this thing. I also will never ever buy another Maytag again. They need to have a major recall on these because of the terrible, terrible control panel. This isnt just me, its a lot of people.

Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!

I have a Maytag dishwasher and the rollers for the racks are failing due to heat: plastic wheels breaking up. $35 each to buy and replace. There are eight total. So $280 because of poor testing and quality of materials. Manufacturers should test to ensure the parts last a reasonable period of time and are designed for the environment in which they are being used.

Further down on this page is my complaint about the dishwasher. This complaint is about the company. This will demonstrate how cheap Maytag is. I filed a copy of my complaint below with the BBB, who in turn forwarded it to Maytag. They sent me a form with rules that they call Dishwasher Recall. Maytag will send me a $250 Prepaid MasterCard, providing that I: 1. Remove the old dishwasher myself. 2. Destroy the machine and/or render it inoperable. 3. Sign and date under PROOF OF DESTRUCTION AFFIRMATION that I have complied. Statement on the form (Your signature is your confirmation that you have complied). 4. Purchase a stainless steel machine (over $700). They list models you should buy. 5. Record on the form; Model Number, Serial Number, Purchase Price, Store where purchased, and Date purchased. 6. Send the signed Rebate Form back along with the sales slip. (Sales slip must show clearly Purchase Date, Purchase Price and Retailer Name). 7. Allow 6 to 8 weeks from the time the Rebate form is mailed. Are they kidding?! If I were to buy a machine at Home Depot, they will deliver, install and remove the old machine. I dont think I would take a Maytag dishwasher for free.

Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.

Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues whatsoever until three days ago when it stopped working altogether and after doing a series of tests I discovered that Im joining a large and growing list of owners with the same problem. I never have been a fan of digital controls due to their vulnerability to temperature and humidity conditions or high impacts for that matter. Ive owned many dishwashers of various brands for upwards of 10 years on average each. This is the first one not equipped with analog/mechanical controls. Im hoping I can still find more of that type.

WOW! I cant believe I bought a Maytag MDB7749AWM1 Dishwasher without reading any reviews. Paid $650 for it a couple of years ago and the control panel is bad. $390 to repair it, unbelievable! Sounds like Maytag has a major customer service problem because I will NEVER BUY A MAYTAG DISHWASHER again! Spent $5000 grand on new Maytag appliances thinking they were the best to replace the outdated ones. Not the same, not sure what youre doing Maytag but youre losing a lot of loyal customers. What a shame! My old dishwasher lasted over 18 years and I didnt have any problems. 2 years? Come on!!! Same problem as the other 5000 people, someone needs a career change!

I bought this Maytag dishwasher model # MDB7749SBM2 and of course it ran great until the warranty was up and then the touch pad started acting up where if you would press normal every other thing would light up. I replaced the keypad and then the controller and its working at this point again. The keypad ribbon cable had a big burn mark in it and by all these complaints it seems like an issue Maytag has and does not want to address. Luckily I work on electrical and was able to do this myself and I had no labor but over $300.00 in parts. What upsets me is I bought because of the reputation and the Made in America on it and it was replacing a 20 yr old Kenmore that was still working great when I took it out. With all the complaints about the same issue Maytag which is Whirlpool would step up to the plate and fix this. No more Maytags/Whirlpool for me again.

We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.

Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.

MDB7609AWB1 - I purchased this dishwasher about 14 months ago. Power on button will not light up. It seems this is a big problem with 100% of the Maytags and Im sure the Whirlpools. These cheap companies are having their products made in China to make bigger profits. The years of keeping your appliances for 10-15 is gone. Spend $650 and it doesnt even last 2 years before it breaks is totally ridiculous. Of course they wont fix it but they DO know about the problem. If enough people complain maybe consumers affairs will make them recall them. Send them letters, emails, flood their inbox, tell them youre pissed and will never buy a Maytag again. I hope they go out of business.

I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home Depot after a major flood destroyed my entire first floor of my house. I had replaced a previous dishwasher only a short time before the flood. This dishwasher is JUNK. I was lucky I bought a five year extended warranty on it which actually gave me 6 years. I needed it. Within a year the control panel went. Then water started spraying out the side of door. Then it sounded like it was crushing ice every time I ran it. Then the control panel went out again. Ice noise came back again. Control panel a 3rd time. It runs for hours as it is.Now the warranty is expired and last time I ran it the start light was blinking a few hours later. We were having high winds on and off so I thought maybe the power went on and off and that’s why it was blinking. Today I turned it on and after about 45 minutes I realized I didn’t hear it running anymore so I got up and looked and sure enough it wasn’t on. Normally the clean light is lit when done. I opened the dishwasher to see it filled with water still. I tried to hit cancel/drain but nothing works yet again. Wonderful news for a single mom that can’t afford to fix this over and over! Maytag is the worse company. Their dishwashers are horrible and they should be doing something about this as I’m not the only one that has had this issue. Home Depot was just as useless. Will NEVER buy again.

I purchased a Maytag Dishwasher in March 2013 and the control panel failed in July 2014. I, along with hundreds or thousands of others it seems, discovered that this is an extremely common issue with several models of Maytag dishwashers. Rather than standing behind their products and making it right for their customers, Maytag is hiding behind their one year warranty and refusing to do anything about it or even admit they installed thousands of FAULTY control panels. This has been an expensive, infuriating issue to deal with and I have never been so dissatisfied with a company. Bottom line, they made a bad product that should have been recalled. It blows my mind that they are getting away with this. I wish I had known the recent changes in Maytag/Whirlpool and I wish I had done my research prior to the purchase.

We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.

Model MDB7749SBM1, Complete FALSE ADVERTISEMENT and GARBAGE. Let me explain. Maytag clearly claims this dishwasher is stainless steel on the inside and out... FALSE, BOGUS CLAIM. Please check for yourself, tried a magnet to it everywhere and the magnet stuck everywhere. I have had this dishwasher for 15 months. The keypad frequently stuck. When I called Maytag, they told me if its usable, there is no defect. 15 months after purchase and 3 months after WARRANTY ran OUT on Thanksgiving Day with 25 guest. The keypad finally quit for good. I called the Friday afterward and was told no service for a week. I called and received local service but they told me it would need a keypad, which I waited to call on Monday since Maytag is closed on weekends how ironic. I was told they wont cover anything since a certified person didnt come out even though nothing was ever fixed and they blatantly lied to the consumer. Tried to sell me an extended service plan. I will NEVER BUY ANOTHER MAYTAG PRODUCT AS LONG AS I LIVE AND WHEN IM IN LOWES OR HOME DEPOT, I WILL TELL EVERYONE IN THERE SHOPPING THE SAME THING, DONT BUY MAYTAG IF YOU KNOW WHATS GOOD FOR YOU.

My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.

I purchased a 2011 Bravos top loader washer machine. Doing a minimal amount of laundry for 2 persons, the Bravos is in disrepair needing bearings and an inner and outer tub. I was told to purchase a prepaid service call for $350 that will cover repairs plus a mere 1 year additional warranty. The washer sounds like a jet plane, gives off fouls odors, has black tar like residue after each wash and clothes never smell clean. Maytag has no complaint process, except an online chat that tells you to buy the prepay. Maytag has dumped a lemon on consumers and arrogantly expects us to pay for their garbage. They are disrespectful, dishonest and greedy and dont deserve anyones hard earned money for their ill made products.

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.

Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!

Consider all other manufacturers before purchasing a Maytag dishwasher. Our 3 year old model MDB8949SBB1 is junk. The control panel is a joke. Works when it wants to. Do not spend your hard earned money on Maytag.

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.

Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of these dishwashers has run into this issue at one time or another, and it usually takes one full year of use before the control panel goes out on these units, and in most cases, it has to do with moisture getting on the thin strip of wires leading from the control board to the control panel. It usually occurs right where the strip enters the control panel... There is nice little gap for moisture to rest right on the wires, which will eventually lead to corrosion. I included an image of what to look for (see the nice black rust areas on the wires? That was my problem, and probably yours, too). If you have some very, very fine sandpaper, and have patience, then you can get the rust off the wire, but be very, very careful, or you could take the small thin wire off in the process! Ive made this repair myself to my unit, and I did it for one my friends machines (it was a Maytag, and his lasted two years, but had the same problem, too), and both had similar problems and right in the same spot! After removing the corrosion, the system worked great again. However, before hooking the unit up again, I sealed the area with some silicone to hopefully prevent this from happening again. Now, Im not saying that this is the problem that you are having, but its worth investigating, and dont be afraid to pull-off the front panel...its just held on with an adhesive and will go back on with no issues. Anyway, this could save one hundreds of dollars in repair costs. I hope that this helps.

Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.

After 1 year and a month, the dishwasher would not work. When the Maytag repairman came, he told me that this was the 3rd one this month that had the same problem (the control panel). The cost to replace, it would be about $275. However, since I know of 3 that have broken, why would I replace it? I live alone and maybe have used the dishwasher once a week. There should be a recall on this machine. I called to see if there was a recall and was told Im sorry. I would advise anyone purchasing a dishwasher to avoid Maytag or any dishwasher made by them.

We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!

Back in late 2017 we paid over $800 to purchase a front loader Maytag washing machine from Lowes. Before the year long warranty was up, the control board/motherboard stopped functioning. Maytag sent a repairman who tried to blame the problem on us even though he appeared well aware of the problems with Maytag/Whirlpool. After appealing to Lowes, they intervened and Maytag agreed to replace the washer with a higher model. (This process took many phone calls and a great deal of frustration).One year later, shortly after the warranty expired on the second washer, the control board again stopped functioning properly on the second Maytag washer. Since then, I have been rebooting the machine, starting the cycle over again numerous times and doing everything within my power to keep the washer going. The cost of replacing the control board is outrageous. Soon I will replace this machine with an LG with an extended service warranty. No more Maytag or Whirlpool products for me! They are once great American corporations that have fallen apart and are riddled with dishonesty and greed. I guess these corporations only mirror what is going on in this country and government.

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.

Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.

I bought a Maytag dishwasher, model MDB8551AWB, in 2007 and have kept purchasing maintenance agreements. From January 2011 to March 2012, I have had to have Maytag send out a repairman to replace the control panel five times. This is absolutely ridiculous, and the inconvenience. Plus the repairmen are surprised Maytag keeps on repairing this dishwasher and not replacing it. More the $2000 has been put into this dishwasher since January 2011. When calling Maytag, I was informed that the problem would have to be the same which it has been but on the same contract for it to be classified as a lemon. Well, it has now been four times. I will never purchase another Maytag.

Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.

I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.

I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.

I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.

I made the mistake of buying the stainless steel bottom freezer (model# MBL2258XES1) approximately 1 year before the freezer started to make a periodic clunking sound. The repairman responded because my year warranty was still active and found no cause for the noise. Fast forward a couple of months later and it started pouring water out onto my hardwood floors!!! Unfortunately it happened while we were away and my floors were destroyed. Maytag wants nothing to do with me. Im so disgusted. I now have to have a towel permanently on my kitchen floor. Nice. I made the unfortunate mistake of buying an Amana dishwasher recently not knowing that they were also owned by Maytag. The dishwasher is a water waster :( This is very disappointing - you try and buy American and you get screwed. If any lawsuits start up, sign me up!!!

I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.

Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.

The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.

We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!

Same problem as all the others, the dishwasher stopped working. The dishwasher is less than three years old; for a two-adult household. The control panel just stopped getting power. After multiple calls to Whirlpool/Maytag, all they will do for me is document my complaint. Im now out $167 to get this thing running with no guarantee that it wont happen again, as well as the fact that this should not have happened in the first place. I didnt misuse my dishwasher. It just stopped! I think there needs to be a class action lawsuit since the manufacturer will not stand behind this obvious defect.

I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.

My dishwashers warranty expired in March 2011 and it stopped running in April 2011. I have not had the use of my dishwasher since then. I was able to finally afford to have a technician take a look at it. I am told that it is the circuit board and it is going to cost as much as the price I bought the dishwasher for. I thought Maytag products were better than the other products so I paid a little more and got a Maytag only to find out that they are garbage. I might as well bought an unknown brand at a cheaper price for all your products were worth. I guess you cannot trust anyone these days, and I will never buy a Maytag product of any kind again. I think that you should fix this.

I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.

I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!

Had our house built in 2009 and the builder carry Maytag Appliances. After 3 years every single appliances start giving us problems. First the refrigerator not getting cold, got it fixed. Then the dishwasher panel, then the built-in microwave, then washing machine. Just the other day the refrigerator broke down again and I was told the compressor was bad. Really? Whats going with this company? All the appliances from this maker dont have longevity. I have 20 year older refrigerator from GE and its still working. Please do not buy this garbage... Its a waste of your hard-earned money.

We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.

Dishwasher (MDB7709AWB2) stopped running mid-cycle, internet search revealed that control panel needs replacement at a cost of $135. excluding labor, for a dishwasher that originally cost $348. Notified Maytag and am awaiting a response.

I purchased a beautiful Maytag dishwasher for $700+ and it died after a year of use. I called Maytag to complain and they dont care. Pay $350 for a tech to come fix its warranted for a year or fix it yourself. I fixed it myself for $180 and am hoping the very same key panel wont fail again. I know it will. I wrote to Maytag about the issue and have not gotten a response. Im hopeful that they will make this right or that they get sued and the consumers get their money back.

The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.

Purchased Maytag dishwasher Model Number MDB7749AWM1 in June 2011. With a two person household, we need a new control panel in Sept 2014. Total cost of service call, repair and part is $325. This unit was a poor value for us. I see the trend is to discontinue a model after a short period of time, making it impossible for anyone to get a review of other peoples experiences. I went with Maytag because of this. It was a company with a strong reputation for quality equipment. Not so anymore. I would not purchase another product made by Maytag.

Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...

The control panel and the electronic control box had to be replaced after only two years of use. It cost almost as much as a new dishwasher (492 dollars). The model of the Maytag dishwasher is MDB77479SBM3. This dishwasher looks good from the outside and runs quite but the electronics are cheap and cant stand heat without melting. My wife and I are retired and only used this washer about twice per week. It looks good, cost 650 bucks and it is a pile of junk. No more Maytag in our house. We had this machine installed in July of 2014... It crapped out in July of 2016.

I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.

Within 2 months of 1 year warranty running out, the control panel went wacky - does all kinds of weird things except work right. Called to see if there is any suggestions or work arounds and was told they would be glad to set up a service call for between $70 and $100, where they could tell me how much it would cost to fix. As with the other 100s of folks with the same problem, they basically said gee, you should have bought an extended warranty. If you have this many people with the same problem then it is Maytags problem, not the poor sucker consumer who got stuck with it. If you are considering this dishwasher, run, dont walk, as far from a Maytag or Westinghouse product as you can get. If anyone starts a class action suit against this product, please count us in!

I moved into this house and the dishwasher came with it. For an appliance that is over 8 years old it works beautifully. It cleans my dishes well and doesnt leave residue on them. I ran it through a cleaning cycle recently and that has only improved its performance. I recommend dishwashers by Maytag because they last and perform well.

My fiance bought this dishwasher 5 years ago but has never been able to use it due to the fact he is disabled and unable to open the door. When I moved in 4 months ago, I began using it regularly 2-3 times a week. Yesterday, I loaded it and when I hit the start button, it did nothing. The lights come on but the start button doesnt seem to be working. I have torn it apart twice and after looking all over the internet have determined that the control panel is bad. We live on a very fixed income and fixing something like this will take a large part of our budget. I am shocked that something so expensive can only last a few months then stop with no warning. We will be calling and adding our names to the list for the class action lawsuit here in California.

Had some extra time, so I thought Id add my .02 to those including myself disgusted with Maytag products! 1st up, the Maytag washer and dryer I purchased from my nephew after his divorce. The washer shot craps 2 months after I bought it from him (out of warranty of course!). The transmission went out - cost to repair $550.00. My nephew paid $350.00 new at Sears. We happened to have our ol reliable clanking GE, so we used that while deciding what to do about the washer. In the meantime, the dryer quit heating. Cost to replace heating element - 400 smackers! Dryer new at Sears was $250.00.Come to find out that even though they had Maytag names on the washer/dryer, they were cheap copies by White/Westinghouse. Well anyway we bought a set of Whirlpool Duets before doing our homework, cuz if we knew what was gonna happen... Before we knew the trouble we were going to have with the washer/dryer, we got a Maytag Quiet Series 300 dishwasher (Maytag Quiet Series 300 MDBTT60AWW). Yip, the control panel failing problem! Only purchased 1 so far (only 1?!), but my wife likes to hand wash the dishes. If we were the typical family using the dishwasher all the time, I would have replaced more than 1 at a cost of $135.00 each from Sears and doing my own R&R work, saving on the labor. Cost new at Lowes - $350.00Up next is the Maytag fridge. I purchased it back when our 2 boys were at home. I bought it mainly for the name and large capacity. After about a year (yip out of warranty) the cooling was very uneven. Sometimes the freezer would defrost by itself, then it would start working ok again. The top couple of racks in the fridge would be quite a bit warmer than the bottom. I understood the top racks would be a little warmer, but Im talking like 15 degrees. I called a repairman and told him about the problem. He said hes received numerous complaints on this particular fridge, and theres really no way to repair it unless the electronics are replaced as well as the compressor because as the compressor gets weak over time, the electronics get fouled up by this. Cost new - $1300.00. Estimate over the phone cost to repair - $950.00 with no guarantees. Replaced with a SamsungAs far as the Duets? No problems so far. They work great and we are very pleased by them. But I have did my research and am holding my breath! I also have a Maytag microwave thats still working, but has did a couple of unusual things - the lights in the front panel display started flashing showing a fault. I unplugged it when its did this to reset it. That was a while back and now it seems ok. At least for now!When someone says, Yeah, well, you might just have a lemon, but the rest of Maytags appliances are fantastic! My wife and I when we hear this are ready for a fight! Weve had experience with all of Maytags products, and with the exception of the Duets (so far), they are nothing but junk!! Another thing I wish to mention is the Samsung fridge. Its about the only model that has a factory 5-year warranty on the compressor and major components. Weve had several fridges in our married life, and the Samsung is far superior to any fridge weve owned. Ill be looking to that brand in the future. The last item I promise: If you read the reviews on front load washers, none of them get very good ratings. If I would have know that, I may have purchased a top load. But the Duet washer does do a superior job (IMO) cleaning the clothes, and the clothes are virtually dry after the last spin.

I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.

MDBH979SAM0 - Same old. Buttons not working. Control panel out. Repair cost total to be the same as the cost of the dishwasher. Its been over a year since we have extended warranty. Purchased from Home Depot. I am filing a complaint with the Consumer fraud unit of Washington State to get a State Action pursued on this.

This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.

Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.

We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!

Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.

Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.

We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.

I purchased a Maytag MDB7749AWM model dishwasher in March of 2012 for approximately $600. Fifteen months later, the control panel has gone out on it. From what I understand, this problem happens so often that its not even worth repairing this dishwasher.

This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.

Purchased a Maytag MDB4949SHZ dishwasher new from Home Depot in January 2018 as part of an extensive home remodel and addition. Did not move back in permanently until late June 2019, so the unit was not used at all until then. It quit working in January 2021 and our local (Sandpoint, ID) appliance repairman diagnosed a bad motor and pump assembly (the main functional component of the dishwasher). The unit was marketed as having a 10 year warranty and based on past experience with older Maytag appliances we purchased it. The fine print reveals that the 10 year warranty applies only to components that are unlikely to ever wear out or fail; all the rest are covered by a one year warranty. Part cost is over $200 and does not include installation. Maytag customer service (45+ minute hold to speak to a live human) of no help. No way are we throwing good money after bad to fix it. Lesson learned; just purchased a Bosch.

My dishwasher racks are disintegrating. I called to see what to do or if there was a recall. I was told that problem happens a lot, but there is no recall or other option other than to purchase new racks. I could almost buy a new dishwasher. I bought Maytag so that it would last a long time with few repairs. That has not been the case with this dishwasher. I had a medium grade Sears’s dishwasher for years before I supposedly upgraded to a better dishwasher. Maytag is obviously an overpriced name and the quality of their product is no better than any other cheap dishwasher.

We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.

We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!

I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it there were issues. Now the electronic control panel is shot, dishwasher wont turn on. To replace it...almost the cost of what I paid, warranty has run out. In the last 7 years we have had problems with 5 various Maytag products, replaced our Maytag dishwasher which lasted 20 yrs and Maytag washer & dryer that lasted 30+ years and ran without a hitch. Maytag has not been helpful at all and their authorized service repair. A&E Repair Service is a bigger scam than they are. It is a waste of my finances and time to buy major appliances every 5 years. Each and every one of their new appliances has died shortly after all the warranties have run out. Im beyond frustrated, disgusted, and financially drained. It does not pay to be brand loyal to Maytag for they are no longer respectful nor appreciative of their customers. I would love to give corporate the opportunity to enjoy the same products that are in my home...in their homes...as well as the experience of their customer service. Last Maytag purchase for me! Is there anything that I can do in the meantime so Im not stuck with their lemons?

We have had 2 Maytag dishwashers only last less than 2 years. Since we can only have a portable because of owning an older home the expense is too much anymore. We also had a Maytag Neptune clothes washer last only 2 1/2 years. We had always respected Maytag and trusted them. That trust is gone. It is too expensive to buy and lose them after barely 1 1/2 years. We had a Kenmore that lasted 23 years. I dont know what company to trust anymore. The one we just had quit working a month ago was purchased October 3013. Maytag dishwasher Model #MCD4809PAW2 Serial #F34003436.

I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.

Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the their commercials, I thought they were dependable. I did purchase an extended warranty, as I always do with any new appliance. After 2 years, the dishwasher stop working. I contact Home Depot and the extended warranty and was told to contact the manufacturer. Maytag blamed the extended warranty for the problem. They told me they could not help me. And could not help me. I will never ever buy any appliances from Maytag again. This model is M936/110V cord.

I purchased a Maytag dishwasher in Jan 2012 at Home Depot. It ran fine for 1 and 1/2 years and was only used 2-3 times per week. I returned from vacation and now needs a new control board at a cost of $300. I felt Maytag was a reputable company and am very disappointed. I am a senior and on fixed income and now sorry I chose a Maytag. I will get it fixed this time but that is the last money I will invest in Maytag appliances and repairs. I worry that the washer and dryer will go next as they are also Maytag and are just over 1 yr old.

Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.

Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.

Our Maytag Dishwasher, Model MDB4949SDE2 was purchased May 14, 2016 at Home Depot for $470. It has performed perfectly until January 6, 2020, when a noise, loud enough to imitate grinding wheel, happened with every Start-Up attempt. An independent technician advised replacing the pump motor, thinking that perhaps some popcorn kernels had lodged in the system. (Kernels were cleaned out of the drain filter.)We operated the unit after he left, and the noise began to diminish, eventually disappearing altogether after several loads. Today, February 26, 2020, the same tech found that the large, upper impeller was clogged (not rinsing completely) with citrus seeds and VARIOUS METAL SHAVINGS & SMALL PIECES OF WHAT WOULD BE CHOPPER BLADES FROM THE INTERNAL GARBAGE DISPOSAL. After reading the Maytag Dishwasher problems experienced by others (with repeated control panel failure, burning wires, leaks, and house fires), I consider us lucky to have none of those. We will not run the unit at night, nor with an empty house. Next problem, we will buy a Chinese made dishwasher, like GE.

Pretty much the same complaint as Ive read about the Maytag dishwasher control panel issue. I purchased ours in Nov. 2009, issues began in April 2011, and service call for $129 where the technician said it needs a replacement control panel. I spent another $130 for the part and warranty on this specific part. In December 2011, issues occurred again. I ordered a new control panel in January and was told 3-5 days, called after 10 days and was told it was on backorder and should be shipped sometime in March. Youd think the Maytag President would be embarrassed for producing a product like this that in my eyes has tarnished what was a reputable household brand. Not that it will do any good but I will mail a letter to the President. One positive, our kids are learning to wash dishes the way I did as a kid, by hand. I sure hope the new control panel we hope arrives in March fixes this problem for good.

I have a two year old version of this dishwasher (MDB894995BB3) and now the start and cancel light on the control panel stopped working. I now see that this is a common theme with this model and I feel it is their obligation to repair these units with permanent fix and not the same thing that will fail again. I have 3 different Maytag appliances all bought 2 years ago from Home Depot and they are all broken. I will never buy a Maytag product again. I might replace this dishwasher as I know it will fail again. 2 years on a dishwasher is a complete failure. Unreliable Junk. Do not buy Maytag.

Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.

Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.

We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.

2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!

I would like Maytag to repair or replace this dishwasher. It has only been installed since November 2014. The only button that works is the auto clean. None of the buttons work. I thought Maytag was a reputable business.

I purchased a Maytag MDBH979SAB0 dishwasher from Home Depot two weeks ago for around $600. I got it installed and it would not turn on. I contacted Maytag and after a few questions, she stated that they would have to send a repairman. After a few days, the repairman arrived and said hed never seen this model before but that we needed a new control panel. After waiting a week with no work, I called Maytag to get an update. The control panel is out of stock and could be a while - they are trying to find one somewhere around the country. They refused to send a replacement dishwasher, even though this was brand new. Their policy says repair, not replace. Dont take the chance purchasing a Maytag dishwasher.

Purchased 4-2010, used maybe once a week, it stopped working 11-2013. They sent someone out to replace the faulty recall, which the recall says there is an electrical wiring failure that can cause a fire, so they replaced part. It did nothing, the dishwasher still would not wash, just fill up with water and drain, but would never go into wash, so we call and argue. First girl said that recall has been known to burn out the control panel so we have to pay for a service person to come out and diagnose it, if that is it, they will pay to repair it. Then when he does diagnose it, we call back, the next person says no, the recall has nothing to do with the control panel, that it is just a bracket that holds up the heating element... REALLY. Well then the Consumer Protection Agency has the wrong info because I just looked on there and the recall says, Electrical failure with the heating element that is not related to a bracket, I can read and I am not stupid, so we were out the $50 service call, so we finally got them to agree and pay for the part, but we would have to pay to put it on...HHHHHH NO, I am not spending another dime on service calls, I could spend the same amount and go and get a scratch and dent dishwasher for the same or just a little more. We are calling back tomorrow to argue more with them, then I am emailing the local TV station that handles these kind of issues. MAYTAG is a piece of nothing, I will never buy this or anything with their name on it again....

I bought a Maytag dishwasher (model #MDBH979AWS3) from Home Depot on July 2010 and had it installed. After 2 weeks, I found water leaking into the basement. The installer said rubber gasket in water line de-laminated and caused leak under the dishwasher and flooded the floor to basement. Product defect and water damage covered by Maytag insurance. Now Feb 2012, about 1 1/2 years after buying, the touch panel controls dont work. I called Maytag regarding any control panel recall and they said no and its out of warranty. The advice given was that they can send out a serviceman for $269 to fix with parts, labor and one year warranty. It seems like planned obsolescence. Dont buy a Maytag.