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Buy Maytag Dishwasher
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Buy Maytag Dishwasher
Maytag Dishwasher problems
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Maytag Dishwasher difficulty
Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears wont help or replace. Sears’ service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesnt work. By looking at other peoples complaint, it will break down over and over.
Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
Maytag dishwasher mdbh979sam1 - Every single one of the Maytag/whirlpool dishwashers with soft pushbuttons and LEDs will fail--check it on YouTube. They have a very thin printed circuit strip from the door controller to the brains, and this rusts through in a few years. You must buy the whole controller for $150, you cant replace just the ribbon. And youll be doing this every few years. Maytag disavows this if you call them. The design runs the steam past this ribbon, so it corrodes really fast. Get a real pushbutton or a real dial knob model instead. With this model, the issue shows up when the LED pushbuttons stop responding or randomly light.
I have just inquired on this site about problems with Maytag dishwashers. Ours does not start. It is about a year old and is Model MDBH989AW03. I am very discouraged after reading the many continual problems with control panels. I am checking my warranty. If it is out of warranty, we think that we will purchase a GE that has worked great in our other house.
Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues whatsoever until three days ago when it stopped working altogether and after doing a series of tests I discovered that Im joining a large and growing list of owners with the same problem. I never have been a fan of digital controls due to their vulnerability to temperature and humidity conditions or high impacts for that matter. Ive owned many dishwashers of various brands for upwards of 10 years on average each. This is the first one not equipped with analog/mechanical controls. Im hoping I can still find more of that type.
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
Bought Maytag dishwasher 2007 at Lowes. Model mdbtt60aww-37837606ll manufactured in Benton harbor, Michigan. First got a recall that something was faulty, could cause fire, needed replacement. Took 2/3 weeks to get repaired. So couldnt use. Never quite cleaned good - many times had to rewash silverware, glasses. Never took off food unless very well rinsed. Today the control panel went. Called a local repair he said, Dont even fix. Toss and get a new one because its too costly to repair. I asked what should I get. He said no GE, they are getting out of appliances, no Samsung. Hes got whirlpool so guess Ill give that a try. In the past Ive had dishwashers 20 years, appliances 20 years. This junk lasts a year or two. Plastic cracks. None of these appliances are great anymore. Doesnt matter who you buy. Someone needs to get some quality control on what these companies are peddling .
I bought my Maytag Dishwasher (mdbh979aww3) about two years ago and just last week, the control buttons on the right stopped working. I see on this site that someone else had the same problem and explained that the wires got corroded, so now Im not sure I even want to replace the part when it only worked for 2 years. Now Im stuck buying a new dishwasher.
Like many of the other complaints, control panel lights up but dishwasher will not start. It has had minimal use and is less than two years old. For a product purchased for around $800, it should have lasted far longer. Repairs will cost close to the cost of replacing entire unit. Do not buy Maytag. Their reputation is ruined in my eyes.
We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
If you are looking for the Maytag repairman he will be at my house Tues fixing my barely 1 yrs old dishwasher. This is ridiculous to pay this amount of money for the reputation that Maytag is known for or I will say was known for. $270.00 for a control panel. My last Maytag lasted over 30 yrs. Not made in the US - not built to last and this was told to me by the people that installed it so take it for what its worth. Look elsewhere. My last Maytag product.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
This dishwasher has an electronic control panel that is faulty. Within one year of purchase, the control panel shorted out. It was replaced under warranty. Almost exactly a year after that, the same part failed for the same reason. This time, Maytag refused to replace it for free since it was out of warranty. A new control panel would have cost over $250. Disappointed with this Maytag product and their refusal to replace an obviously defective part, I decided to buy a new dishwasher from another manufacturer. Also, it did not make sense to me to spend that kind of money to replace a part that would continue breaking every year. AVOID Maytag dishwashers with electronic control panels!
Consider all other manufacturers before purchasing a Maytag dishwasher. Our 3 year old model MDB8949SBB1 is junk. The control panel is a joke. Works when it wants to. Do not spend your hard earned money on Maytag.
We purchased a new Maytag dishwasher for $500 from Home Depot about 1 year ago... it stopped working 4 days ago. I did not get satisfaction from Maytag customer service as they tried to sell me a repair program whilst I was trying to determine if it was under warranty as it is a known problem. I now have a repair person coming out with a price of $189.95 + time. A complete joke of an organization. Lesson? Do NOT purchase any MAYTAG brand. They DO NOT stand by their product. My rating is ZERO STARS, the site forces me to enter a star which is ONE TOO MANY. I will NOT do business with Maytag, Whirpool or any of their brands again.
I would like Maytag to repair or replace this dishwasher. It has only been installed since November 2014. The only button that works is the auto clean. None of the buttons work. I thought Maytag was a reputable business.
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!
We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.
On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it. Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!
Approx. 3 year old Maytag Dishwasher Control Panel lights blinking with Dishwasher inoperable. Repair part (new Control Panel) costs approx. $180 plus tax. When you add the cost of a service repairman you are nearly at the price of a new dishwasher. I am completely unhappy with this Maytag Product and will never buy another Maytag Product again.
This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.
I bought this Maytag dishwasher model # MDB7749SBM2 and of course it ran great until the warranty was up and then the touch pad started acting up where if you would press normal every other thing would light up. I replaced the keypad and then the controller and its working at this point again. The keypad ribbon cable had a big burn mark in it and by all these complaints it seems like an issue Maytag has and does not want to address. Luckily I work on electrical and was able to do this myself and I had no labor but over $300.00 in parts. What upsets me is I bought because of the reputation and the Made in America on it and it was replacing a 20 yr old Kenmore that was still working great when I took it out. With all the complaints about the same issue Maytag which is Whirlpool would step up to the plate and fix this. No more Maytags/Whirlpool for me again.
I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.
I had my dishwasher for several years. Never had an issue with it. Cleans well and is very quiet which is exactly what I needed. A quiet and effective dishwasher is hard to find. The price was about six hundred dollars. I pursuit at Lowe’s. It was on sale along with a military discount.
This is a horrible product. Do not buy one. In fact, do not buy any appliance made by Maytag. I purchased a Maytag Jetclean Plus Series MDB8959AWS brand new on 2/22/12 and had it installed. The machine stopped working not even three years later. The control panel does not light up at all. There are pages and pages of complaints on the Internet about this dishwasher and Maytag. There is a class action lawsuit against Maytag in California for faulty control panels. Maytag needs to be taken to court to be held financially accountable for making false claims and selling defective products. I will never, ever again buy any product made by Maytag.
My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.
Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.
We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.
We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.
We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.
I bought my Maytag Quiet Series 300 about 6 or 7 years ago. About January this year the clean light quit working but the dishwasher was still doing its job. Every once in a while the clean light would come on again and then go away. I did not worry about this as the dishwasher was still working despite the absent clean light. I did call Maytag and told them about this. I believe I even asked if they (customer service rep.) had heard about this and was told no. Last Friday the start button no longer works which means the dishwasher will not function. Some of the other lights/buttons work but not start or clean. I have dealt with Maytag repair service/customer service before about my Maytag washer. I know they are not much help and I always end up paying a lot of money. I am not interested in calling a Maytag repair person in and paying from what 300.00 to 400.00 dollars to get it fixed. Past experience of others seem to prove that it will break down again. Last Maytag appliance that I will ever buy. I used to be a loyal customer. I want to join the class action suit. Please tell me how I can join.
Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.
I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.
Purchased Maytag MDBH979AWW serial #FY4202009 from Lowes October 30, 2009. Control panel went out after warranty, and we replaced it. It quit working again in May 2012, and we replace the control panel, and then in November 2013 it quit and we replaced the control panel along with a new door latch just to be sure on December 4, 2013. The dishwasher quit working mid-cycle a couple of weeks ago only 9.5 months since we replaced the last control panel. Im fairly certain it is the control panel again. We have paid more to replace control panels for this dishwasher than we paid for the original appliance. There should be a recall and compensation on this issue. Very disappointed that Maytag and Whirlpool do not resolve this issue. We will be buying a different dishwasher, and it will not be Maytag or Whirlpool.
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.
Bought a Maytag dishwasher 2011! Use it 2 weeks, digital board went down had it replaced! Now 2013, the board is down as well as the motor!! Can you imagine I use it once a day, at most 2 people in this house, and it completely breaks down! Thank goodness I have a Home Depot warranty. I would strongly advise against this product that I spent over $500 for 2 years ago!! How they could sell this dishwasher is a mystery.
I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.
I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.
My Maytag dishwasher (MDB7749AWM) stopped working at only 15 months. I had a technician check it and he said its the control panel not responding after he opened the door panel. Its when I searched online for replacement part I learned about the defective control panel. So I decided to forgo repair and bought a new dishwasher. I feel the manufacturer should be held responsible and called the number found on the internet, 858-646-8500, about a class action lawsuit filed in California federal court. The lawyer handling the case called me back that day explaining to me its a long road before the case qualifies for class lawsuit. Because I live in Texas, he will need someone to represent Texas plaintiffs in order to include Texas in the national settlement down the road. I said, I dont expect anything but would like to see a class action. Since I have no use of the defective dishwasher, he asked if I am willing to send the machine to him at his expense. I said yes. For all of you complaining about the defective dishwasher, I suggest you to call the number to join the lawsuit. Even though we may not see a penny for long, long time, its the only way to punish the deceptive business.
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.
Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.
I bought a Maytag MDB8959SBS2 December 2013 with several major appliances for our new home while they were all deeply discounted and bundled with cabinets etc from Lowes. Moved in June 2014. Said dishwasher crapped out last month (May 2015). Buttons all fouled up, push normal and 6 other lights come on. Tried different resets, reboots, power down all no good. I ordered parts to repair, control board, control box, no luck. No warranty because purchase date was December 2013. This thing didnt last 11 months of use, and its just my wife and I running maybe 2 loads per week. I will certainly do more research and buy a foreign make/model or at least one not made by Maytag or affiliated brand. Unfortunately this supposed Made in the USA sticker sure doesnt stand for quality with this company.
DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!
Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.
We bought this Maytag dishwasher two years ago with a two year warranty. We paid close to $700. Six months after we bought it, it started having problems on and off. They are including: leaking water, lights going on and off, cycles are not completed. We changed the console once, and soon after that it broke down again, and this time is out of warranty. Total repair times are: 6 times in two years. My husband call the company, asked them if there is a recall for this model? They told that there is no recall. Then the repair person came. According to his repair experience he said this is the common problem and he got a lot of calls for the same problem. If he told the truth about this, then the company was lying to its consumers!!
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.
I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.
I bought a dishwasher from Maytag model #MDB774SBW0, in 2013, last year prior to the year warranty it broke. The control panel had to be replaced. This year its broken again. Control panel not working properly and its starting to rust on the outside in the corner. Per the company unless the repairman damages it out theres nothing they can do. I cannot believe this piece of junk. First of all it costs so much and has broken twice for the same issue in 2 years. Will not buy another Maytag, very unacceptable.
Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.
No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.
Maytag Dishwasher with model number MDB6701AWS and Serial Number 41687985NJ.It does not clean dishes like it should. We tried every possible way to set control settings, and still the dishes come out dirty and spotted. Also, it doesnt dry like it should. We had a Kitchenaid before we moved and it worked great.
Model #MDB8959SAS1 MAYTAG Dishwasher - purchased in 2014 at Home Depot. First we had to replace the rack adjuster, and after that another part broke. Finally, the electrical control board totally melted and smelled up the house. Fortunately our breaker switch worked and it didnt cause a fire. But Ive read other reviews of this happening with Maytag dishwashers where there was a fire. It now resides at the landfill.
MDB7749SAW - 22 months @ an initial price of $599 and control panel lights become increasingly erratic and finally machine fails to respond to reboot (unplugging) after the third time. Repair man over the phone is familiar with the model and estimates parts at $160 + $115 (gave me a discount) + $125 service call for $400 to make the Maytag run again. Bought June 28, 2012. Installed September 2012. Becomes trash July 2014. Wish I could be more helpful... but if I had purchased the service insurance agreement, it would have run about $90/year... that would have been an extra $180 for a total of $712 including sales tax. So, I had a dishwasher for about 95 cents per day. Nobody rents them. I cant give it less than one star or I would. As a new buyer I was not informed.
Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).
Maytag Bravos XL Washer and Dryer. How exciting to get a new washer/dryer!! Im a savvy bargain and quality shopper, but I really messed up here. A little over a year ago, we moved from IL back to TX and I got to buy a new washer AND dryer at the same time (a rarity). I went and looked at SO many washers/dryers and decided on the Maytag Bravos XL because a friend said she loved hers. It had a deep water wash and bedding cycle (for our blankets, comforters, sleeping bags, etc), and I thought that I could throw that wayward sock in after I started the load (unlike our previous front load washer).Where do I begin with the complaints? (And Im NOT a complainer - never filled out a review in my life). This is what I sent to Maytag: 1) Im 55 tall and can barely reach the items at the bottom of the drum, along with the lid falling on my head when Im trying to do so. 2) Forget throwing in the wayward sock - it must finish the cycle its in before it will let you unlock the lid (Where did locked lids come from anyway? Is that how those missing socks are disappearing - escaping out of unlocked lids? What are we trying to keep in or who are we trying to keep out of the machine? Doors you lock - not washing machines! I dont get it!).3) Even the deep water/bedding wash cycle does not do the job. Using the exact recommended measurement of HE liquid soap does not get the items clean. What a chore to take something out and have white detergent lines all over it and have to wipe it down with a wet cloth. Sure, I could then do a rinse and spin cycle, but since it doesnt add enough water, it doesnt come out much better. The machine senses by weight how much water to use. I am positive that every energy efficient machine is now programmed to add exactly 4 cups of water per load (regardless if its a comforter or one pair of jeans).4) Supposedly, we are saving so much water usage, but energy efficient is a misnomer - it takes me twice as long to do laundry now. The time factors are ridiculous. There are no quick cycles on this machine. If I have a load of delicate tops that just need a quick wash and rinse before I hang them out (I was not out baling hay in them, so its not like they are filthy dirty. In Texas, its the sweat that you are trying to eliminate), the least amount of time I can find on a cycle is 45 minutes. I might as well hand wash them all and be done in 5 minutes. But, that was the point of the washing machine - to do the work for me! And forget the deep water wash cycle of 58 minutes, plus the added rinse and spin cycle (to try and remove the white soap line). Its now taken one and one-half hours to try and clean/refresh a barely soiled comforter.5) The spin cycle is SO efficient, that I have items come out totally dry many times in certain spots. Im washing a comforter right now and I can guarantee you that when I remove it from the washer, there will be an entire section that looks like it never even got wet. Im no engineer, but after watching through the see-through lid, the agitation is not working well enough to get to every section.6) I havent seen a soap bubble or suds yet. You are told to use such a small amount of detergent, Im not sure how anything actually gets clean. The clothes are sprinkled with water, agitated a small amount, spun until they are almost dry and voila - the same dirty clothes come out! 7) The dryer has now ruined 2 of my bras as the hooks get caught in the mesh panel at the back. It literally melted part of the bra! I tried hooking them together before I threw them in there, but now have to put them in a lingerie bag to keep them from being mauled and mutilated. I have NEVER in 37 years of marriage and washing had that happen before.8) I literally could not get my dryer to turn on and a repairman had to come out to the house to show me the amount of pressure I had to use in one finger to start the dryer. I had almost taken a hammer to it before he arrived. Can you imagine pressing the start button on anything - the dishwasher, a hair dryer, a TV remote control, and it not turning on? And all because you pressed too hard or too light? This computer age and electronic panels are killing me! 9) The dryer has the same locking system as the washing machine. So, if you didnt see the wayward sock on the floor or between the two units until after you pushed (lightly, of course) the start button, you have to stop the unit before you can open the door to throw the sock in.I didnt mean to write a novel (about a washer and dryer, no less)! But, I feel better and hope that I have saved one woman from making the same mistake I did. Read those reviews AND believe them. And by the way, my friend who recommended the Bravos XL to me looked at mine and said Thats NOT my washer and dryer. Evidently, mine was the new and improved version! So much for that claim!
13 months after purchasing MDB7749SBM3 dishwasher this lights started making no sense. For me the buttons still work, but it seems like only a matter of time until they stop working too. Like many others, I opened up the door and found the corroded ribbon connector (see photo). It wasnt damp so since the corrosion happened at the point where a ridge of plastic presses the ribbon against the hot handle, I suspect heat. Obviously a design flaw. Come on Maytag. Recall?
I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but problems with it. The internal plastic pieces that hold dishes in place have broken off regularly. The door handle also broke. The dishwasher does not drain all the way every time. Now, the dishwasher will quit randomly before finishing its cycle. Our model (MDB7600 AWB) was not part of the recall, but is a lemon nonetheless. Of course, all of this occurred after our one year warranty had expired. This dishwasher is a lemon and a waste of $400. Well never buy another Maytag product.
Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...
At first my dishwasher worked great and I have always been really good about rinsing my dishes before I put them in. Starting a few months back I noticed my dishes were coming out gritty then all of a sudden it started backing up into our sink.
I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.
Like so many others, I now discover, we are having a ridiculously frustrating problem with our Maytag dishwasher, bought one and a half years ago. Last week, the control panel stopped working -- we press normal and a whole bunch of other lights come on; try to press other cleaning options and entirely different ones light up again. Sometimes we can get it, with luck, to quick wash or super clean and thus have our dishes cleaned (which the machine never did that effectively anyway); sometimes we cant. I havent called the company yet, but given what Ive read, Im unsure if it would do any good. Judging from all the similar comments, Maytag is clearly selling a radically inferior product and care nothing much about this. We will surely never, ever buy another one of their products.
Purchased a Maytag dishwasher (Model #MDB7749SAW1) in January of 2013, installed in February. A little over a year later the control panel went out. I called Maytag and they were kind enough to pay for the part and I had to pay for the service. Now it is July of 2015 and the control panel is going out again. I called Maytag directly and talked with a service representative and the best they could do for me was for $269.95 they would have it fixed and I would have a one year warranty as well. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 2 1/2 years it is becoming a very expensive dishwasher. There should be a recall on this control panel. Very disappointed.
I own a Maytag dishwasher model number MDB7749cBM 2. The panel on the dishwasher stopped working. It is only a year old. Its too new to break down. Will contact Maytag today. There are so many complaints. Why not a recall?
My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.
I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.
Had a brand new Maytag MDB4949 dishwasher installed on 10/20/15. Noticed an acrid smell of burning plastic coming from the pull handle. After going to the reviews I see a pattern of shorting control panel boards melting the ribbon cable. Having repaired Xerox copy machines for 17 years, I recognized the smell of an electronics short and melting plastic. There are 600+ complaints for the same thing. Going to call the store we purchased it from and will escalate from there.
Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of these dishwashers has run into this issue at one time or another, and it usually takes one full year of use before the control panel goes out on these units, and in most cases, it has to do with moisture getting on the thin strip of wires leading from the control board to the control panel. It usually occurs right where the strip enters the control panel... There is nice little gap for moisture to rest right on the wires, which will eventually lead to corrosion. I included an image of what to look for (see the nice black rust areas on the wires? That was my problem, and probably yours, too). If you have some very, very fine sandpaper, and have patience, then you can get the rust off the wire, but be very, very careful, or you could take the small thin wire off in the process! Ive made this repair myself to my unit, and I did it for one my friends machines (it was a Maytag, and his lasted two years, but had the same problem, too), and both had similar problems and right in the same spot! After removing the corrosion, the system worked great again. However, before hooking the unit up again, I sealed the area with some silicone to hopefully prevent this from happening again. Now, Im not saying that this is the problem that you are having, but its worth investigating, and dont be afraid to pull-off the front panel...its just held on with an adhesive and will go back on with no issues. Anyway, this could save one hundreds of dollars in repair costs. I hope that this helps.
Just purchased a maytag dishwasher from home depot. I did the install myself. The dishwasher will not work at all the panel lights up, but no water goes into the washer. I now must wait two days for repair. After reading all the other reviews, I am thinking about returning it for another brand. And yes the water supply is on. I have hooked up several dishwashers. This is the first time a brand new one did not work right from the store.
Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.
Model MDB7749SBM1, Complete FALSE ADVERTISEMENT and GARBAGE. Let me explain. Maytag clearly claims this dishwasher is stainless steel on the inside and out... FALSE, BOGUS CLAIM. Please check for yourself, tried a magnet to it everywhere and the magnet stuck everywhere. I have had this dishwasher for 15 months. The keypad frequently stuck. When I called Maytag, they told me if its usable, there is no defect. 15 months after purchase and 3 months after WARRANTY ran OUT on Thanksgiving Day with 25 guest. The keypad finally quit for good. I called the Friday afterward and was told no service for a week. I called and received local service but they told me it would need a keypad, which I waited to call on Monday since Maytag is closed on weekends how ironic. I was told they wont cover anything since a certified person didnt come out even though nothing was ever fixed and they blatantly lied to the consumer. Tried to sell me an extended service plan. I will NEVER BUY ANOTHER MAYTAG PRODUCT AS LONG AS I LIVE AND WHEN IM IN LOWES OR HOME DEPOT, I WILL TELL EVERYONE IN THERE SHOPPING THE SAME THING, DONT BUY MAYTAG IF YOU KNOW WHATS GOOD FOR YOU.
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.
Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.
Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!
I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!
I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
I purchased my Maytag MDB7749AWM2 dishwasher approximately 3 years ago. Since it was stainless inside and out I felt that I was making a long-lasting purchase. The handle on this particular model doesnt have a latch release button. You are actually just pulling the door open. That would be fine if they had used something besides plastic on the control panel cover where the handle is built into. The control panel is only held together with plastic pieces that the screws go into. After only a couple of years of pulling on this the plastic parts holding the screws have all broken causing my control panel to just flash. My husband is a maintenance engineer and upon taking the screws out couldnt believe with such a high quality machine that they had used plastic in the main place where they needed strength. The wiring was cut so short to the control panel that one of the plugs had come undone when the cover began separating. I only need the plastic cover because my control panel is working fine but of course you have to buy the entire control unit which is $150.I purchased Maytag because I thought they represented a reputable American company but I was very wrong. When I contacted Maytag about the problem they were very unconcerned and just gave me a link where I could purchase the part. When I told them it would be my last Maytag product they didnt even have a comment. Giving Made in America a bad name.
I have always hated soft touch control panels so I purchased a Maytag Dishwasher with old style push buttons. IT DID NOT CLEAN THE DISHES, so Lowes took it back and I was convinced to UPGRADE to an MDB7749SBB0 and was told this machine was top of the line, although it was VERY temperamental from the start. I guess I should have done my homework. I see now several complaints about the control panels not working. I was told that MAYTAG was a very reputable company and that they stand behind their product. WRONG!. The company KNOWS these panels have problems and should replace them free of charge as it is obviously a defect. Nope, first they offer to send someone out (In a week) to repair it at $80 just to look at it and the panel is over $100 to replace, and when I complained they tried to sell me extra coverage for $250. REALLY? What is the purpose of purchasing a QUALITY dishwasher? I might as well purchase a cheap dishwasher and replace it when it breaks. I think you should be responsible for your product when you have several complaints on a specific part.
I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.
I wrote earlier about my dishwasher needing to have an electronic board replaced again. So I called the helpful (I say that with sarcasm in my voice) 800 number. My dealer asked me to call for help with paying for the new part. After an hour and a half of being cut off and put on hold, I finally got through to a person that could take my request. The gentleman explained to me about why they would not stand behind their product which was only 3 1/2 years old, and a replacement part that lasted only 11 months. He expanded on his thought about how it was too old to fix and the part was more than 90 days old. I am out of my $1,100.00 with no help in sight. Totally upset with this company and how they will not stand behind a poorly made product!!!!
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
We purchased a Maytag dishwasher model number mdb7749sbm in April 2013. March of 2015 the controls stopped working completely. We looked online and instantly found it was a problem among many others, and said it was a result of corroded ribbon cable. We opened the panel and, sure enough, inside the ribbon cable the electrical wires were completely rusted through! We called Maytag, and, of course, despite the numerous complaints of the same problem, they would only fix it if we paid $250, or send us a replacement part for $350 to fix ourselves. Not going to spend that much on a dishwasher that already cost $600 and only lasted 22 months! We are attaching a picture that shows after we tried cleaning the rust (when Maytag refused to fix it) how much of the electrical wires disintegrated! We tried soldering a small wire to connect it again, but the ribbon was so thin it just melted right through.
I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!
This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.
Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen
I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.


