I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!

In December of 2013, I purchased a Middle of the Line Maytag Dishwasher model #MDB8949SBW for $600 plus $200.00 for install and removal of 5 yr old Kenmore. At that time I thought I did my research and saw no major negative flaws on this type of machine or similar machines. This replaced a 5 yr old low line Kenmore that just upped and died. Installed just before the holidays, this Maytag machine seemed to have worked tirelessly until a few days ago August 18/2015. The computer controls went haywire. I was hitting normal start buttons and other buttons on the other side of the control panel were blinking and lighting up. Worse was trying to cancel and the control boards were not responding. Even hitting the start button, the machine would not turn on. Finally looking at the facia, I see the tabs of the flexible plastic frame that hold the control panel popping out from underneath the white facia plate. Snapping the frame back in and applying a lot of pressure got the machine to operate. With a family of four and minimal storage space, this machine is used approx once a day. It appears over the year and 1/2 by pulling on the plastic handle - which also happens to be the computer control board frame, the computer has separated from its mount and has allowed moisture to hit the control board/computer and wreak havoc on the electronics. Looking up this model online NOW, I see I am not the only one with Dishwasher computers failing within a year or two- just out of the one year warranty. A Call to Maytags customer service has the computer control board alone cost $160.00 plus the service tech and his labor fees reaching in excess of $450.00. The CS rep gave me a repair discount to $267.00 and a week wait for the Service Tech for this problem to be fixed. I bought this machine on two premises - one for its price, it was the only machine that offered 3 spin jets that really do a good job in cleaning dishes and 2, I owned a 1984 Maytag dishwasher in another home with computer controls in the handle and to this day, that machine is still running flawlessly! My only issue with the 84 Maytag machine was after 4 years the door gasket went - too much soap - replaced and no issues since! I expected similar performance with this one. I guess I have to spend north of 3 bills for similar performance and quality. What was I thinking?

I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?

Purchased 2/13. Used maybe 3 times per week. Panel has gone haywire 6/14. 3 months out of warranty. Confirmed, bad control panel. We need class action lawsuit. This is ridiculous! Same issue with hundreds, likely many more unreported of dishwashers from Frigidaire/Maytag. I found number to law firm preparing suit... **.

Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.

I purchased this high-end dishwasher 7 years ago and 3 years of fairly light use, the control panel on the top would operate sporadically or not at all. Called the dealer who sent out the repairman that installed it and had to replace the control panel to the tune of $300 once the labor was included (took 2 visits as he had to order the part, so 2 trip charges). Now 3 & 1/2 years later, it is doing it again!! A call to Maytag and then a transfer to Whirlpool customer service got me nowhere. They said there were no recalls or documentation for problems with the dishwasher. Really??? I see lots of complaints on this problem with very similar Maytag dishwasher models. They would not send me a new part at no charge as a result but offered to set up a service appointment for me so I can spend another $300 (probably higher now after 3 years) and would register my complaint. Thanks for nothing!Doing that would turn my originally $900 dishwasher into a $1500 one with the result that it will probably fail again in 3 years. Absolutely ridiculous customer service. I saw a YouTube video on taking it apart and applying silicone around the ribbon connections as others have done in the hopes I can get it working again for a while as I dont have the $$$ needed to replace it again on a retired fixed income. :(

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

I bought this Maytag dishwasher model # MDB7749SBM2 and of course it ran great until the warranty was up and then the touch pad started acting up where if you would press normal every other thing would light up. I replaced the keypad and then the controller and its working at this point again. The keypad ribbon cable had a big burn mark in it and by all these complaints it seems like an issue Maytag has and does not want to address. Luckily I work on electrical and was able to do this myself and I had no labor but over $300.00 in parts. What upsets me is I bought because of the reputation and the Made in America on it and it was replacing a 20 yr old Kenmore that was still working great when I took it out. With all the complaints about the same issue Maytag which is Whirlpool would step up to the plate and fix this. No more Maytags/Whirlpool for me again.

MDB7749SAW - 22 months @ an initial price of $599 and control panel lights become increasingly erratic and finally machine fails to respond to reboot (unplugging) after the third time. Repair man over the phone is familiar with the model and estimates parts at $160 + $115 (gave me a discount) + $125 service call for $400 to make the Maytag run again. Bought June 28, 2012. Installed September 2012. Becomes trash July 2014. Wish I could be more helpful... but if I had purchased the service insurance agreement, it would have run about $90/year... that would have been an extra $180 for a total of $712 including sales tax. So, I had a dishwasher for about 95 cents per day. Nobody rents them. I cant give it less than one star or I would. As a new buyer I was not informed.

I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.

I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.

We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!

We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.

I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!

Bought a Maytag Model #MDB8949SAMO dishwasher. After LESS THAN 2 years the motherboard stopped working. Called Maytag to complain, but was told they couldnt do anything. I would give the dishwasher less than a star but the rating system wont allow it.

My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.

I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.

Bought a Maytag dishwasher (Model #MDBH979SAM0) three years ago. Four weeks ago the control panel wouldnt work correctly. No matter what cycle I attempted to select, other cycle buttons lit up. The start button did not light and the cancel button would not turn off. I called a repair guy, he came out and said Maytag was having a lot of problems with the control panels. He reset the machine and finally got it working again. He said he wasnt able to get a new control panel from Maytag due to demand/delay in manufacturing. Today the control panel went out again. Based on all the other reviews Im not sure its feasible to put more money in this machine. Ill research other dishwashers and get one that has a better performance record. DO NOT BUY A MAYTAG.

Bought a dishwasher about 2 years ago, through Home Depot. After it was installed, contacted Maytag to let them know that it didnt seem to be working correctly. They sent out a repairman, who looked at the machine, and then told us that with the new eco friendly settings, it would be best to let the dishes dry overnight. It seems that the company and its employees dont know [or care] about the product. Contacted their service/helpline to let them know that the screws on the insides of the latch [on the cover] are NOT screwing into anything, they come loose. Person couldnt find same in his system, finally sent screw, but they were the wrong size and didnt work. Just opened the dishwasher this AM, after washing the dishes last night. 12 hours later and they still are not dry. This isnt eco, this is something that is wrong that Maytag doesnt want to address. Buy something else!!!

Maytag Dishwasher with model number MDB6701AWS and Serial Number 41687985NJ.It does not clean dishes like it should. We tried every possible way to set control settings, and still the dishes come out dirty and spotted. Also, it doesnt dry like it should. We had a Kitchenaid before we moved and it worked great.

Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.

We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!

I am sorry I purchased this machine. It was meant to replace a 17-year-old Maytag dishwasher that was not repairable. I figured they were good machines. Wrong. Perhaps I have a lemon, I do not know. I bought the machine on the 23rd of November and it was installed on the 29th of November. Here it is December 12th and I am sick to my stomach. I have already had to contact Maytag customer support and have a repairman coming. This machine does not clean worth a damn! My glasses look worse coming out of the machine than when they went in. I have run two loads with the machine so far. The auto-sense cycle is a joke. It took over four hours to complete and things did not come out clean. Last night I tried the normal cycle. It came up with a run time of 2:36. The first rinse was cold water. The detergent cup was open and empty at 20 minutes in. So what does the machine do for the next two hours??? When the cycle was finished I looked at the glasses and they were spotted and streaked with remnants of fingerprints and lips. So I ran it again trying the quick cycle. Not one bit of difference, still nasty looking glasses. If this machine cannot get the upper rack clean, how can I be sure the lower rack is getting sufficient cleaning? One would think that for $600 it could at least do the job it was meant to do.

Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?

I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.

I purchased a Maytag dishwasher with a control panel in September of 2013. In August of 2014, the control panel died and did not allow me to run the washer. In March of 2015, the piece which was replaced died. When contacting Maytag, even when they did the repair the first time, said they were unable to cover the cost because it was now out of warranty. Ive seen several class action lawsuits around the product with Maytag. Do not buy a Maytag. It used to be a quality brand, but is now terrible.

On 8/26/16, we purchased a top-of-the-line Maytag dishwasher from Lowes of Palm Bay, Fl. It began leaking water out one side shortly after installation. Because of a hospitalization, we were not able to report the problem to Lowes until the first part of December. A repairman from Brandts in Sebastian, Fl. came out on 12/6/16 and said it might be the door gasket, but he did not have a new one with him and if it continued, to call back. I called again and another repairman from Brandts came out on 1/3/17. He said it was out of square and he took out 2 screws and said to cut back on detergent because too many suds could cause it to leak (which we find ludicrous). Now it leaks on both sides. This is not a small leak; it soaks the bath towel we put under the door. On 1/11/17 Brandts sent 2 repairmen out and they claimed we needed to cut way back on detergent and put in a capful of salad oil because our water softener is causing the suds which causes the leak. We now use 1/2 teaspoon of detergent and the capful of salad oil. It is still leaking. Our previous Kitchen Aid dishwasher never leaked and we used the recommended amount of detergent in it. We are apparently stuck with a brand-new dishwasher that cannot be fixed. We will NEVER buy another Maytag appliance.

I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.

This Maytag dishwasher is beautiful inside and outside. I love that the controls are hidden. It cleans dishes very well. It has a large capacity for dishes, a rack for glasses/mugs, a small rack for cooking utensils, and a container for silverware. It is so quiet you hardly know it is working. I would highly recommend it.

We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.

It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.

We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.

The control panel went bad on our Maytag dishwasher of only 4 years that is only run about once a week, A replacement part would cost more than half of what the dishwasher originally cost, so we have decided to go with a KitchenAid. Not pleased at all with the longevity of the Maytag.

Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.

My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.

I was having similar issues with my Maytag model MD dishwasher. The unit was operating, and then the start/resume light began flashing. Didnt think much about it since the machine continued to run. But the machine wouldnt cycle off, or rinse or dry. It continued to run, with the start/resume light flashing. When I opened the door and hit cancel, the unit turned off. Several minutes later, the normal light and heated dry lights came on, and soon after, the unit started up by itself (Twilight Zone music is going off in my head). I let it continue to see what it was going to do. It ran, and ran, and ran some more. I stopped it and secured the power to it, left the power off for a very long time. Started it up, no joy.I began reading the blogs sent in by other frustrated Maytag owners, we are numerous. I went back and re-read some of the posts that dealt with resetting the control panel. The one that mentioned; press Hi Temp. then Start/Resume about 3 times consecutively, that did the trick. Thank you for that useful piece of info. Saved me 143.00 plus tax and shipping for the new control panel (for now). I found some very helpful MOs (Maytag owners). I also found something very frustrating, with so many unhappy customers dealing with the similar issue. I would think that Maytag would put out a technical alert that deals with these problems. Instead, we get these so-called Maytag experts that magically appear on your computer screen. They ask you, what seems to be the problem. So after I described the issue, I asked the Pro, how to prove that the issue is with the control panel, or the elect. control board, both parts are 143.00 ea. (Just trying to limit my pain.) They send me to a page that wants to charge me 28.00 for the answer. What an insult. We pay 500-800 dollars for these units that should last more than 4 yrs. and some doofus is charging you for answers that saves you the consumer money and frustration. I, like many in the Maytag blog, will never purchase a Maytag product again.

We had perfectly working 20 year old top loading white Whirlpools w/ an agitator, when we remodeled our home and wanted new pretty grey appliances and decided to donate our machines to the church. I chose Maytag top loading due to their former reputation we experienced with dishwashers, etc. It had an agitator, deep fill option, extra rinse, etc. The sales person at Home Depot stated, the agitator is because people like you still want the agitator, and the deep fill will give you the water you have been used to. Not so at all!!Clothes get wound up together, even with filling the wash tub in bundles, there is almost NO water to thoroughly clean & the rinse cycle is a joke. Clothes do NOT come out clean. Im 58 yrs. old and have been doing laundry since I was 13 so I know what I am doing. Its just my husband and I now, and he is so upset that his clothes are pilling probably from rubbing together, even though I occasionally use laundry bags. I seriously wish I would have saved my money and kept the 2 perfectly working whirlpool units I had. This has been such a disappointment. I sincerely would not buy these.P.S. Weve had service out at least 5 times in the last year, and all they do is test the washer and tell us its working as intended... The last thing that is going to happen is we are going to get refunded for a different set, even though we were educated over and over what it would do by Home Depot associates. We are heartbroken. Maytag is going to lose their former reputation on these washers a dryers :( There is simply not enough water to clean or rinse things!

Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!

I purchased a Maytag dishwasher in 2010 model MDB6709AWW1. I only had it a year and the control panel went. They came out and replaced it and the guy told me that they were having a lot of the same problems. Now in 2015 it has gone again. It will run, but you cant change the settings. I took out the extended warranty on it and called 3 weeks ago and they sent out a local appliance repair company. This guy told me he had just come from another house with the same dishwasher with the same problem. He ordered the parts and I have been waiting 2 weeks. I called and the lady told me that they changed the part # and that they dont have any made yet and dont know when they will. WHAT!!! How can a company not have any parts made for their own dishwasher. I didnt buy the dishwasher when I bought all my other appliances, because there was a dishwasher here. It was gross and didnt work well. All my other appliances are Kenmore and I will stick with them. Have owned them for years and never had any problems.

I find this Maytag dishwasher just ok, nothing special. It doesnt seem to clean any better or worse than other dishwashers I have had or used in the past. It also seems to get really slimy under the inside of the door.

We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.

Purchased a Maytag dishwasher from Best Buy. We did not buy the extended warranty from BB because there is a warranty with Maytag. After 4 months of use the washer stopped working. We were unable to return it to Best Buy because we exceeded the 2 week return policy and needed to rely on Maytags 1 year warranty. It took over 2 weeks to schedule a repair and he was unable to fix it, it needed an entirely new Control Board and UI panel. 3 weeks later he returned with the new parts. It worked for 10 days with the NEW Board and panel, it has now stopped working again. We are not able to replace it due to the California Lemon Law which allows a company 3 opportunities to fix it before replacing. Next time I will purchase the Best Buy warranty so I can replace this Maytag LEMON.

We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.

Control panel on front of dishwasher quit. Unit is 15 months old. Bought extended warranty through Home Depot. Took two hours on the phone to finally get to the correct department, they set an appt. for the following Wednesday between 10-2. Had to take a vacation day. Get a call from the appliance repair co. the night before stating they cant live by Depots schedule, they wont be out til the following Monday between 9-1. Schedule a vacation day. They come out then have to order parts, they wont be in for 7-10 business days. After 12 business days, I call back and they set appt. between 10-2. Schedule vacation day. They come out and the control panel the warranty company sent is the wrong one. Now I have to start the whole process over again. DONT BUY MAYTAG AND DONT BUY WARRANTY OR APPLIANCE THROUGH HOME DEPOT.

This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.

I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.

After 1 year and a month, the dishwasher would not work. When the Maytag repairman came, he told me that this was the 3rd one this month that had the same problem (the control panel). The cost to replace, it would be about $275. However, since I know of 3 that have broken, why would I replace it? I live alone and maybe have used the dishwasher once a week. There should be a recall on this machine. I called to see if there was a recall and was told Im sorry. I would advise anyone purchasing a dishwasher to avoid Maytag or any dishwasher made by them.

Purchased this Maytag dishwasher (Model DB7749SBM2) from a Sears 2014, no problems until now in late June 2014. The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond. Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, cannot be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only. Control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem. We need help as we are unable to afford repair or another dishwasher. This time, it will not run at all. I called customer service today (August 11, 2015) and they expect me to pay for the repair. Repairman already said electronic board bad at a cost of around $300 just for the parts. It is easy to Google and find multiple review sites that indicate hundreds of consumers have similar problems, but Maytag will not acknowledge any issue. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 1 1/2 years it is becoming very expensive. There should be a recall on this control panel.

Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!

We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.

We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!

The control panel of our Maytag dishwasher stopped working when it was approximately 14 months old. We repaired it ourselves by following a reset directions we found online (push rinse button 5 times and then the cancel button twice). Also we cut the power to reset. Im not sure which of those two tasks reset it, but it worked until last week - now 28 months old. We are not able to reset the panel using any information that we can find. In trying to find repair options, we discover that there are a lot of complaints about the Maytag dishwashers control panels not working within just a couple of years. In speaking with Maytag, they tell me theres a class action law suit for this problem - meaning they do realize there is an obvious problem with their control panels, but are not acknowledging they have any responsibility to repair it. The law suit only covers the cost of the part but not the labor. The labor can cost between $100 - at the lowest - and up. Our Maytag dishwasher model # is MDB8949SAM1. Also noteworthy, our Maytag clothes washer gave out at less than 5 years. Maytag is no longer the company we all thought they were. Additionally, their faulty machines are costing their customers a lot of extra money. Not exactly what I would call a company with good customer service or even any ethics. We will never buy Maytag again.

Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.

I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.

If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!

I bought my Maytag dishwasher on September 4, 2013. In August 2014 the control panel went out. (Sound familiar?) The dishwasher was still under warranty, so I called Maytag. It took 3 tries to find a repair person who would come out on my schedule. (Im a teacher and cant take time off.) They installed the new control panel, and it working. I tried to submit a review on Maytags website, but my review was denied. I guess they didnt want to hear the truth.

I have a Maytag dishwasher; a nylon roller for the upper rack cracked. It is held in place by a hex head screw. The roller is about $1.75. Maytag will not sell me the roller. I have to buy a complete rack adjuster assembly for $46 to replace a small nylon roller that screws in. I have had these problems before with them. I guarantee that I will never buy another Whirlpool-manufactured appliance. This is ludicrous!

Replacing a working but noisy 14 year old Sears dishwasher for the newer Maytag was my bone head move for 2011. It died the first year control panel shot, no warranty. Paid for repair. This month dead again; same problem. Recall this stainless steel garbage. Maytag model MDBH949. Maytag, never again. Bought twice and last time.

Bought a maytag dishwasher 04/12/2013...have been thru 2 control panels...Now installing a third...washer works great except for that!!! Model mdb8949sbb0.

Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.

Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.

Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.

I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.

We purchased a new Maytag dishwasher last year when we purchased our new home. All the other appliances were Whirlpool. This dishwasher runs forever. We have huge electric bills and I am sure this is a contributing factor. We purchased it from Lowes. They have sent out two technicians who say there is nothing wrong with it. One said it was because it was in an island. The other that our water is not hot enough. He turned the water heat up and now you have to warn people using it to be careful or they will get burned. No wonder the Maytag repairman is so bored. He knows the appliances he services are junk and doesnt bother. Take my advice. Buy ANYTHING BUT Maytag!

We purchased our Maytag dishwasher less than a year ago and are very disappointed with the poorly designed quality of this product. We had a Maytag repairman look at our dishwasher and he told us that; the dishwasher cleans with enzymes in the dishwasher not water pressure, and we need to make sure the water in the kitchen faucet need to be hot before starting the dishwasher, we also need detergent, rinse aid, and citric acid added to each load. Adding all these products to the dishwasher does not fix a poorly designed product. This product does not clean the dishes, even with rinse aid the glasses come out cloudy. The dishwasher has a power blast button, it does not clean the dishes any better than the regular setting and it runs for four hours. We will never buy another Maytag product.

We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.

I have a MFX2570AEM French door refrigerator. Like many others on this site I have ice building up under the freezer drawer. Water also leaks onto the floor. We keep a towel there constantly. We bought this refrigerator along with a dishwasher and microwave, all Maytag and have been disappointed with all of them. We thought Maytag made quality appliances, but my experience tells a different story. I havent called for service yet, but will later today.

We purchased a Model MDB8949SAWO Maytag dishwasher in September 2012. The control panel failed in November 2015. We wrote a letter to Maytag (Whirlpool) expressing our disappointment and received a call from Maytag customer service. The Customer Service representative informed us because we contacted our local repair facility directly, no reimbursements would be provided. During a subsequent follow-up call, I was informed by the Customer Service representative that Maytag manufactures quality products and that no premature failures were occurring with Maytag dishwashers. The Customer Service Representative stated that we should have purchased an extended warranty which lends some support to the fact that Maytag dishwashers are essentially junk. Never again will we purchase any Whirlpool products.

I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.

I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.

I purchased a Maytag energy efficient dishwasher in June of 2010 along with an extended warranty that I keep extending. Cost $ but needed. Issue: Sensor in Panel fails so far every year and needs to be replaced. The repair technician showed me the sensor strip and indicated that this has been a big problem. (At least I have a warranty; however, it is a big pain to have to schedule a service repair person to fix the problem.) Repair (Sears) is EXCELLENT with great customer service. I did contact Maytag and there has been no recall.I own other Maytag appliances such as a washing machine and refrigerator with no issues there. In any case, I needed to replace my clothes dryer and did not select a Maytag. I purchased a GE very simple product with no sensor/bells and whistles. Not sure if I will go back to Maytag in the future - depends upon how they handle problems with their appliances. I would rather pay extra money for quality, durability, and reliability than go through the inconvenience from parts that are not made well enough to hold up.

My dishwasher just stopped working 1 year after purchase. Apparently a control panel issue. I have sold Maytag appliances for over 10 years and this is the thanks I get Maytag... Unreal. I wont buy a Maytag, Amana, Whirlpool, Jenn-Air, KitchenAid, etc.

The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.

A contractor purchased the Maytag MDB7609AWW2 dishwasher about two years ago. Sometimes it will start a load, but most times it will not. The light for high temp, heated dry and sanitize work, but the heavy, normal, light indicators will not light up. Im faced with either replacing the control board or control electronics. I was told Maytag is a quality product. I have not abused the product. The last dishwasher that I had lasted 10 years. I only purchased this one because of a remodel. I will most likely replace the control board since thats the defective part. It doesnt give me a good feeling about replacing the part since it’s obviously a defective part. I will consult Consumer Reports before purchasing another dishwasher.

My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??

Our Maytag dishwasher is a work horse. Never a problem just runs and runs. Could be a little quiet quieter. But does a t great job cleaning. I would definitely buy another one and would recommend it to any one.

I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!

My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.

We bought this Maytag dishwasher two years ago with a two year warranty. We paid close to $700. Six months after we bought it, it started having problems on and off. They are including: leaking water, lights going on and off, cycles are not completed. We changed the console once, and soon after that it broke down again, and this time is out of warranty. Total repair times are: 6 times in two years. My husband call the company, asked them if there is a recall for this model? They told that there is no recall. Then the repair person came. According to his repair experience he said this is the common problem and he got a lot of calls for the same problem. If he told the truth about this, then the company was lying to its consumers!!

Dishwasher Model #MDB7609AWW2 - I have replaced the touchpad once a year for 4 years. Went online and learned a DIY repair using a Permatex Rear Window Defogger Repair Kit to fill in the touchpad broken circuits. I have repaired it once a year for 2 years. My suggestion is to avoid purchasing this product. Apparently even after multiple consumers have contacted Maytag regarding this widespread defect, Maytag has not issued a recall or assisted anyone. They say if the part can be replaced there is no issue. When the dishwasher works, it is great, however it WILL NOT last. Touchpad will fail and you will be out $124 for the part plus labor unless you do the repair yourself.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. Built-in Dishwasher with PowerBlast Cycle, White. This dishwasher needs a new motor - Please do not buy this dishwasher. It is garbage.

This dishwasher constantly has an odor. I run the dishwasher every third day (there are only two of us), and no matter how well the dishes are rinsed off, there is an unpleasant smell whenever the door is opened. Even after running the washer, upon opening the door an unpleasant scent still lingers. I compare this washer to the Kenmore I left in my previous home and this brand new one falls short. I would not purchase this dishwasher again. But because this is only a year old, I guess I am stuck with it for a while.

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.

I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.

We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.

I bought a Maytag dishwasher in 2019 in Home Depot for my new home. The dishwasher stopped washing dishes after two years and 6 months. The price of the new machine was 700$ and I did not buy the extended warranty. The trouble is circulation pump, that cost to install the new one from local service would be about 350$ plus the new pump 150$. I consider quality is very poor if the new dishwasher works only two years and then it is better to buy a new item than fix the old one. Never never buy Maytag production.

This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.

Bought a Maytag dishwasher early July. Worked great for 3 months. Drain pump went out. Called customer service, 30 minutes to get a person. 1 week to get a service tech here. Even though we told them pump was out. Sent with no repair parts. So has to come back at our inconvenience, company policy, not service tech fault. Tried to complain on live chat. 30 minutes for them to get with me. Still no satisfaction. Would not recommend the product for the company itself. Sadly thought we upgraded.

This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.

We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.

I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.