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Maytag Dishwasher Warranty
Maytag Dishwasher Warranty

Maytag Dishwasher Warranty

Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.

Manufacturer’s warranty — This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer’s warranty.
Extended warranty — Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty — This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It’s different than home insurance, as it doesn’t cover events that may damage an appliance. Instead, it’s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance — Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.

LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.

SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf


Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,

Related Price Pages:
Maytag Refrigerator Prices, Maytag Range Prices, Maytag Washer Prices, Maytag Dryer Prices, Maytag Microwave Prices, Maytag Dishwasher Prices,

Related Pages:
house dishwasher repair, house dishwasher service, residential dishwasher system, home dishwasher systems, dishwasher repair nearby,


Maytag Dishwasher Warranty

Maytag Dishwasher pledge

Maytag Dishwasher surety

Maytag Dishwasher guaranty

Maytag Dishwasher guarantee


Product Reviews:

My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
Published: August 14, 2018
Eric of South Lyon, MI
Source: consumeraffairs.com

I purchased a Maytag dishwasher four years ago and it has been serviced six
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
Published: July 29, 2016
Robbie of Swanton, OH
Source: consumeraffairs.com

The dishwasher stopped working. The lights on left side of control panel ar
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
Published: July 26, 2011
Melissa of Red Hook, NY
Source: consumeraffairs.com

Further down on this page is my complaint about the dishwasher. This compla
Further down on this page is my complaint about the dishwasher. This complaint is about the company. This will demonstrate how cheap Maytag is. I filed a copy of my complaint below with the BBB, who in turn forwarded it to Maytag. They sent me a form with rules that they call Dishwasher Recall. Maytag will send me a $250 Prepaid MasterCard, providing that I: 1. Remove the old dishwasher myself. 2. Destroy the machine and/or render it inoperable. 3. Sign and date under PROOF OF DESTRUCTION AFFIRMATION that I have complied. Statement on the form (Your signature is your confirmation that you have complied). 4. Purchase a stainless steel machine (over $700). They list models you should buy. 5. Record on the form; Model Number, Serial Number, Purchase Price, Store where purchased, and Date purchased. 6. Send the signed Rebate Form back along with the sales slip. (Sales slip must show clearly Purchase Date, Purchase Price and Retailer Name). 7. Allow 6 to 8 weeks from the time the Rebate form is mailed. Are they kidding?! If I were to buy a machine at Home Depot, they will deliver, install and remove the old machine. I dont think I would take a Maytag dishwasher for free.
Published: March 4, 2012
Henry of Plymouth, MA
Source: consumeraffairs.com

I had my dishwasher for several years. Never had an issue with it. Cleans w
I had my dishwasher for several years. Never had an issue with it. Cleans well and is very quiet which is exactly what I needed. A quiet and effective dishwasher is hard to find. The price was about six hundred dollars. I pursuit at Lowe’s. It was on sale along with a military discount.
Published: March 5, 2020
David of San Antonio, TX
Source: consumeraffairs.com

Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 y
Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 years ago. Have had nothing but problems. First I had problems with the freezer frosting up, then I had the same problem of ice buildup in bottom of freezer. Now the freezer only gets cold enough to cool drinks and the fridge only gets to about 60 degrees. This is not the only Maytag appliance I have had problems with. I bought a dishwasher a few years ago that quit working just after the warranty ran out. Both bought from Home Depot. After reading other reviews, it seems that appliances bought from Home Depot have had problems too.
Published: October 16, 2015
Frank of Nashville, TN
Source: consumeraffairs.com

My dishwasher is less than 2 years old - has only been used a total of less
My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.
Published: March 7, 2014
Esther of Tarpon Springs, FL
Source: consumeraffairs.com

The dishwasher doesnt clean and the dishes and silverware come out greasy.
The dishwasher doesnt clean and the dishes and silverware come out greasy. What a piece of crap.
Published: November 10, 2014
audrey of Austin, TX
Source: consumeraffairs.com

I bought a Maytag dishwasher (model MDBH945AWB3) in March 27, 2010 to repla
I bought a Maytag dishwasher (model MDBH945AWB3) in March 27, 2010 to replace a Kitchen Aid dishwasher that was only six years old and no longer serviceable. After a little over a year, its dead. When I try to turn it on, nothing happens. If I press the delay button, the lights come on, but in about a minute, they go off.
Published: September 22, 2011
Lee of Columbus, OH
Source: consumeraffairs.com

Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a
Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.
Published: December 6, 2015
Stephen of Portland, OR
Source: consumeraffairs.com

My dishwasher is less than 2 years old. Dishwasher will go on when we are n
My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.
Published: April 20, 2015
Florence of Bluffton, SC
Source: consumeraffairs.com

Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to t
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
Published: September 21, 2014
Martha of Kohler, WI
Source: consumeraffairs.com

The 2013 Maytag dishwasher panel broke 13 months after the purchase. After
The 2013 Maytag dishwasher panel broke 13 months after the purchase. After several phone calls and complaints they agreed to replace the panel at no charge. Since yesterday I have the same problem and need them to replace this washer. I am on a limited SS income and I am not in a position to purchase another washer after 3 yrs. My previous one lasted almost 15 yrs. This is totally unfair and I hope that Maytag replaces this entire machine, not just another repair. It will cost them a lot less to do that by either sending or having LOWES to replace this one. Thank you so much.Updated on 09/16/2016: Maytag is asking $300 to fix it and they will not replace it. So, by coincidence a friend of mine had the same problem and she did the following and I repeated these steps and now dishwasher is working. Turn off the switch or unplug, or turn off from the circuit box, your dishwasher. This cuts off electricity to the washer totally. Wait 30 seconds. Push the cancel button and hold on pressing it for 30 seconds (precisely, not less). Push then, the start button and hold on for 30 seconds again. Turn on the power and the cancel light will come on and let the cycle finish do not touch anything, until it is turned off and the light goes off by itself. Then, choose your selection for washing push start and see if it works. It did with mine and hers. Good luck and LADIES- YOU CAN DO IT, if this little old woman did it by herself.
Published: August 14, 2016
Quanta of Charlotte, NC
Source: consumeraffairs.com

Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of
Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.
Published: November 13, 2015
Loreana of Midwest City, OK
Source: consumeraffairs.com

It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle
It’s really quiet and it cleans the dishes, pots, glasses on just 1 cycle and I’ve had it loaded more than one time. I do use rinse aid and I do occasionally use dishwasher cleaner. I wouldn’t own angry other than a Maytag dishwasher. They last forever. The commercial about calling a Maytag service man is true! I’ve never had to call fior service! Well worth the money!
Published: February 23, 2021
Freida of Winnsboro, SC
Source: consumeraffairs.com

Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainle
Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.
Published: February 12, 2021
Marilyn of Swartz Creek, MI
Source: consumeraffairs.com

Bought new and only had one service call in 20 years. The control panel was
Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.
Published: February 22, 2021
Thomas of Shelton, CT
Source: consumeraffairs.com

Purchased Maytag dishwasher two years ago from Home Depot. It worked for ab
Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).
Published: March 2, 2016
Randy of Somonauk, IL
Source: consumeraffairs.com

I purchased my machine on June 2, 2021 and it was delivered and installed o
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
Published: June 10, 2021
Ruth of Helotes, TX
Source: consumeraffairs.com

This dishwasher is reliable and has NEVER had any repairs. It cleans fairly
This dishwasher is reliable and has NEVER had any repairs. It cleans fairly well, but I do wash off dishes before I put them in. The one complaint I have is sometimes the dishes smell funny after washing. I think it may be our water though. I also like that there is room for oversize dishes and glasses on some of the racks. Overall, I would buy it again.
Published: January 29, 2018
Anne of Portland, OR
Source: consumeraffairs.com

Maytag needs to step up and admit that they have a design flaw in this dish
Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.
Published: January 8, 2016
Ronald of Palm Coast, FL
Source: consumeraffairs.com

Pump motor went out after two years and all Maytag would do was a small dis
Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.
Published: July 21, 2018
Anna of Golden, CO
Source: consumeraffairs.com

I bought a model MDB7749AWW1 Maytag dishwasher in May 2011. I thought I was
I bought a model MDB7749AWW1 Maytag dishwasher in May 2011. I thought I was getting a nice one, but no one really liked the way the racks were designed after we got it installed and began using it. My biggest complaint however is with the control panel. It failed in November 2011 and was replaced under warranty. It has now failed a second time in June 2012 (just over one year old and out of warranty). Theyve offered to pay for the parts since it is so close to one year and I pay labor. Well see how that goes. Looks like there are lots of problems with Maytag control panels.
Published: June 21, 2012
Philip of McComb, MS
Source: consumeraffairs.com

This is the second Maytag appliance in less than 5 years to stop working. T
This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.
Published: December 28, 2014
john of Jericho Vt, VT
Source: consumeraffairs.com

I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the th
I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the their commercials, I thought they were dependable. I did purchase an extended warranty, as I always do with any new appliance. After 2 years, the dishwasher stop working. I contact Home Depot and the extended warranty and was told to contact the manufacturer. Maytag blamed the extended warranty for the problem. They told me they could not help me. And could not help me. I will never ever buy any appliances from Maytag again. This model is M936/110V cord.
Published: September 3, 2013
Angela of Altadena, CA
Source: consumeraffairs.com

I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel j
I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!
Published: September 15, 2012
Michel of Lachine, QC
Source: consumeraffairs.com

I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mo
I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.
Published: August 22, 2014
Kevin of Cascade, VA
Source: consumeraffairs.com

We purchased this set 6 months ago. The store we purchased it from is unwil
We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.
Published: January 24, 2014
Joy of Cornwall, ON
Source: consumeraffairs.com

We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was
We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.
Published: July 20, 2016
Jeffry of Delaware Water Gap, PA
Source: consumeraffairs.com

I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
Published: July 18, 2012
John of Knoxville, TN
Source: consumeraffairs.com

My experience is very similar to Richards below. I have an MDBH979AWS3 that
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
Published: January 14, 2013
Lisa of Lakewood, OH
Source: consumeraffairs.com

Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few month
Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few months ago I noticed the faceplate would pop out when you opened the dishwasher. I would have to pop it back in. The dishwasher was out of warranty so I decided to attempt to fix it. I took the faceplate off to realize all of the plastic tabs that screws go in to were snapped off. The only fix for this is a complete new panel from Whirlpool Parts Online to the tune of $194.17 (W10811169).The wheels also fall off the bottom rack. The push pin plastic becomes brittle over time and does not stay in the assembly. To replace the wheel assembly (there are 4 in total) is $38.18 each (W10195416V). The wheels or push pins cant be purchased separately. Both of these items are not covered under warranty past 1 year. Maytags 10 year warranty only covers the upper and Lower Racks (excludes cup shelf and silverware basket), chopper blade and stainless steel tub and inner door liner. So only a small percentage of the parts.The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.
Published: December 5, 2016
David of London, ON
Source: consumeraffairs.com

My Maytag dishwasher MDB780AWW2 was recalled due to electrical problems. Th
My Maytag dishwasher MDB780AWW2 was recalled due to electrical problems. They gave me a voucher to purchase another one, plus I had to pay another installation fee. New unit was installed in February 2011, and here I am with a control panel issue. Seems like a similar problem, too. The lights light up, but the dishwasher wont start. Its another $345.00 plus tax repair by a repairman.
Published: July 11, 2013
M of Lynbrook, NY
Source: consumeraffairs.com

I purchased the Maytag MDB8959SBS dishwasher back in 2014. I have historica
I purchased the Maytag MDB8959SBS dishwasher back in 2014. I have historically been a Bosch guy when it comes to dishwashers but I have been so happy with my Maytag Maxima washer and dryer, I wanted to give their dishwasher a chance. Well, it has been a major disappointment, to say the least. For starters, it just doesnt clean that well. I am very careful in how I load a dishwasher. I do not put baking sheets across the bottom rack lol. Consistently we find dirty dishes. Then after about a 6 months, I noticed the paint on the adjacent cabinets were peeling in spots (near the top and bottom corners). I started feeling around the outside of the door during the wash cycle and there was a fair amount of moisture collecting around the outside of the dishwasher seal (or non-seal). Fast forward to about a month ago, I noticed a burning smell in the kitchen while it was running. Did the typical check the heating element routine thinking something fell down and was burning. However, it was perfectly clean. Emptied it completely and ran a totally empty load. The smell was still there. I eventually figured out the smell was emanating from the upper right corner of the door. Coincidentally this was right above the location of the control board. I grabbed a tool and carefully removed the front panel and discovered wires were melted (some fused together) and even the inside of the panel (which is plastic) was melted in spots as well.So yes, I could have contacted Maytag and sent pictures and fought with them over a repair but to be honest, I have no interest in keeping this appliance. It has been trouble since day one. Again, to be fair, I have had good luck with their other appliances but this was an awful experience and a total waste of money. I have since gone back to Bosch and could not be happier.
Published: May 10, 2017
Andrew of Bethesda, MD
Source: consumeraffairs.com

I purchased a Maytag dishwasher in 2013 and the control panel needed replac
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Published: February 19, 2015
Scott of Shepherdstown, WV
Source: consumeraffairs.com

Control panel on front of dishwasher quit. Unit is 15 months old. Bought ex
Control panel on front of dishwasher quit. Unit is 15 months old. Bought extended warranty through Home Depot. Took two hours on the phone to finally get to the correct department, they set an appt. for the following Wednesday between 10-2. Had to take a vacation day. Get a call from the appliance repair co. the night before stating they cant live by Depots schedule, they wont be out til the following Monday between 9-1. Schedule a vacation day. They come out then have to order parts, they wont be in for 7-10 business days. After 12 business days, I call back and they set appt. between 10-2. Schedule vacation day. They come out and the control panel the warranty company sent is the wrong one. Now I have to start the whole process over again. DONT BUY MAYTAG AND DONT BUY WARRANTY OR APPLIANCE THROUGH HOME DEPOT.
Published: November 5, 2014
Gina of Glendale, AZ
Source: consumeraffairs.com

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 20
We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.
Published: January 10, 2012
Tom of Briarcliff Manor, NY
Source: consumeraffairs.com

Bought DW 2 1/2 years ago. The control panel has a mind of its own, and tod
Bought DW 2 1/2 years ago. The control panel has a mind of its own, and today it will not even light up. How does a recall happen? I see lots of people having trouble with this model and others as well. A dishwasher should last much longer! Will never buy a Maytag again... and will recommend the same to my friends.
Published: October 10, 2016
Nancy of Sun City Center, FL
Source: consumeraffairs.com

Works great, quiet, cleans better than the others in my opinion, have had m
Works great, quiet, cleans better than the others in my opinion, have had many others and they never impressed me like this brand does! I think this one gives you your money's worth and you don't have to look no further for a dishwasher again, and is top quality and hardly breaks down as well.
Published: March 19, 2020
John of Matawan, NJ
Source: consumeraffairs.com

The dishwasher would not start July 30 2015. Tried to get service around he
The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.
Published: July 31, 2015
joe of Little Rock , AR
Source: consumeraffairs.com

We bought what was supposed to be the top of the line Maytag dishwasher as
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
Published: January 18, 2015
Spencer of Calhoun City, MS
Source: consumeraffairs.com

The control panel died on this dishwasher (MDB7749) after only 2.5 years of
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
Published: May 21, 2014
Tami of Moscow, ID
Source: consumeraffairs.com

We bought our $600 Maytag dishwasher less than two years ago and have had t
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
Published: April 6, 2012
Keri of Bryant, AR
Source: consumeraffairs.com

My Maytag dishwasher control panel stopped working. The control panel faile
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Published: January 21, 2012
John of Spring city, pa
Source: consumeraffairs.com

I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to
I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didnt even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series. Why hasnt something been done to protect the consumer? I did not purchase the extended warranty as I thought Maytag sold a good product. I owned another set of Maytags that were almost 30 years old when we got rid of them and did minimal repairs over the years. We are only a household of 3. It is not like these appliances are overloaded or abused. Its very disheartening. In this economy, most dont have money to just throw away and that is what I feel like I did!
Published: August 29, 2012
Thomas of Mentor on the Lake, OH
Source: consumeraffairs.com

Two and a half years ago I bought a Maytag dishwasher thinking it was time
Two and a half years ago I bought a Maytag dishwasher thinking it was time to upgrade from my Ge. After a year and a half the control panel went out in in it! So For a little over a $100 I replaced it. Now, a year later, the panel has gone out again!!!! What is this? Every year I have to spend over a $100 to repair this thing!! I think it is time to find a new dishwasher!
Published: January 12, 2015
Gayle of Hammond, IN
Source: consumeraffairs.com

I put a lot of thought into my new dishwasher and decided to go with what I
I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.
Published: December 23, 2014
Elizabeth of Johnson City, NY
Source: consumeraffairs.com

Dishwasher is around two-three years old and it will not start or drain. Fr
Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.
Published: May 8, 2014
Kim of Nacogdoches, TX
Source: consumeraffairs.com

My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the c
My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.
Published: October 8, 2011
Scott of Hatboro, PA
Source: consumeraffairs.com

Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher
Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher has just gone out for the fifth time since 12/10. Last time I also had to replace the control board also.
Published: June 6, 2014
Sally of Homeestead, FL
Source: consumeraffairs.com

I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Published: November 10, 2021
Christine of Bridgeport, WV
Source: consumeraffairs.com

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13
This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.
Published: April 14, 2016
mona of Marietta, GA
Source: consumeraffairs.com

Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having pro
Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having problems with it not filling with water after first cycle. After examination determined that the control panel/handle on the top of the door had broken away from its attachment points/screws behind the pane. Every time the door was opened this would allow moisture and steam to infiltrate into the door interior. And guess what, it now needs a new electronic control panel. After seeing all the other reviews, it is safe to say this is not the Maytag of our parents or grandparents.
Published: August 16, 2015
Peter of Grafton, ON
Source: consumeraffairs.com

Purchase of what we thought was high quality Maytag dishwasher. Paid $600 a
Purchase of what we thought was high quality Maytag dishwasher. Paid $600 and $250 to get it installed, which was really just to take out the old dishwasher we wish now we had kept, and plug in the new one. After 2 years, repairs needed to replace the control panel and key pad must be replaced, cost $340 plus labor. We will never buy Maytag again. Called their hotline, 800-877-6777. They cannot offer any help. Called the co. we bought it from, a Maytag dealer, Haleys Maytag of Antigonish, Nova Scotia. They too offered nothing except to sell us parts... control panel and key pad. Called lawyer who has class action suit now against Maytag, Eppsteiner & Florica. They are not representing customers who live in Canada, only U.S.My recommendation to Maytag dealer who only sells Maytags, Haleys Maytag of Antigonish, Nova Scotia, find another company to represent. Maytag is a real loser. Never again purchase a Maytag, and I told 10 people who will tell 10 people... who will tell 10 people. Our model number... same as all of yours... the loser MDB6709AWW1. Dont waste your money buying this overpriced dishwasher that will then require you to spend more money every 2 years on a Control panel and Key pad that are defective from the factory.
Published: July 19, 2013
Veronica of East Lake Ainslie, NS
Source: consumeraffairs.com

My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, insid
My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.
Published: July 15, 2015
Maxine of Meridian, ID
Source: consumeraffairs.com

In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized d
In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized due to poor design and overseas Asian motor builder (3 years of normal service). I cleaned the motor and it seems to barely work another couple of months but the design and manufacture process was garbage at best. Thinking I would go with the best produce MAYTAG (Old commercial about repairman having no calls), only to find out that it too was bought out by CRAPPY WHIRLPOOL and it too lasted a couple of years with cheap MADE IN CHINA electronics!!! Thats why we are the laughing stock in the world as far as products.I remember the days of where built in the USA was the best of the best, now with selling our great nation down the toilet so some Wall Street Commie can make his/her biz-zillion dollars and sell this nation down the toilet. Maybe they need to go down to Arlington and see who really has paid the price for their luxurious life-style!!!
Published: November 4, 2013
Luis of Stafford, VA
Source: consumeraffairs.com

13 months after purchasing MDB7749SBM3 dishwasher this lights started makin
13 months after purchasing MDB7749SBM3 dishwasher this lights started making no sense. For me the buttons still work, but it seems like only a matter of time until they stop working too. Like many others, I opened up the door and found the corroded ribbon connector (see photo). It wasnt damp so since the corrosion happened at the point where a ridge of plastic presses the ribbon against the hot handle, I suspect heat. Obviously a design flaw. Come on Maytag. Recall?
Published: June 28, 2015
Jim of Harrisonburg, VA
Source: consumeraffairs.com

Two months after my warranty expired, the motor burned out on my dishwasher
Two months after my warranty expired, the motor burned out on my dishwasher. I called Maytag to see what they would offer, but they would only offer a discount on the actual part. I was so angry I was ready to buy a new dishwasher and forget about them...but I dont have that kind of cash to throw away. After going 5 weeks without a dishwasher (first-world problem) I paid for the part and a repairman to come and fix the dishwasher. Now 3 months later, the touch panel wont work. I am so upset that I wasted the money to fix this piece of junk. I will never purchase another Maytag again.
Published: August 17, 2013
Wendy of Fort Worth, TX
Source: consumeraffairs.com

I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked
I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.
Published: December 19, 2018
Debby of Eugene, OR
Source: consumeraffairs.com

Like other reviewers, I am having issues regarding the control board panel
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
Published: March 21, 2019
J of Carthage, NC
Source: consumeraffairs.com

Maytag Dishwasher with model number MDB6701AWS and Serial Number 41687985NJ
Maytag Dishwasher with model number MDB6701AWS and Serial Number 41687985NJ.It does not clean dishes like it should. We tried every possible way to set control settings, and still the dishes come out dirty and spotted. Also, it doesnt dry like it should. We had a Kitchenaid before we moved and it worked great.
Published: September 22, 2011
Clayton of Kaukauna, WI
Source: consumeraffairs.com

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the
In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.
Published: January 27, 2015
Randy of Lake Hill, NY
Source: consumeraffairs.com

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on J
On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.
Published: September 3, 2011
Dennis of Cleveland, OH
Source: consumeraffairs.com

I will never buy another Maytag product, and moreover, will tell everyone I
I will never buy another Maytag product, and moreover, will tell everyone I possibly can, not to do so either. Like many others, I have a two-year-old dishwasher that needs a control board already, and from what Ive read this wont be the first time. It would cost $150 for the part, plus the service calls make it around a $350 experience. The only choice is to pull the machine out, or buy a 5-year warranty for another $318.56. Grand total for your marvelous high quality Maytag that lasts only 7 years? Around $1,000. I am so sad, the company used to symbolize quality but now when I see the logo, I think of landfills.
Published: October 11, 2011
Janine of Bethesda , MD
Source: consumeraffairs.com

Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Mayt
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
Published: April 6, 2018
Kem of Calgary, AB
Source: consumeraffairs.com

Two in a row make it just over a year then the control panel goes out. You
Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.
Published: June 15, 2015
Sabra of North Hills, CA
Source: consumeraffairs.com

Refrigerator - The freezer of the refrigerator would randomly leak on the f
Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?
Published: July 20, 2015
Linda of Renton, WA
Source: consumeraffairs.com

We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few
We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.
Published: December 1, 2017
Roberta of Torrington, CT
Source: consumeraffairs.com

We have had a Maytag dishwasher for just over a year. The control panel act
We have had a Maytag dishwasher for just over a year. The control panel acts up randomly and has finally quit altogether. The design of the handle is very poor as it pulls the control panel away from the door. Will never buy a Maytag product again. This is a very clear design flaw and when we called Maytag they offered no help as we are passed the guarantee.
Published: March 8, 2016
Heather of Lewiston, NY
Source: consumeraffairs.com

First off, everyone seeing this should be fuming as I am because we are mos
First off, everyone seeing this should be fuming as I am because we are mostly in the same boat with these control panel issues. Mine is Maytag model MDB7749SBM3 about 575.00. A little bit cheaper than most of you because I purchased at the online and had a rebate. About a couple months after the warranty expired, we started having weird light issues with the control panel where are one light would pop up when you didnt hit it or other lights would pop up when you hit something else. We kept dealing with it thinking that it would dry out and resolve itself. Lo and behold, just like it appears to be tens of thousands perhaps hundreds of thousands of machines, it quit. I read this consumer affairs post after it quit and now I know why it did. I opened up the control panel and sure enough, the little ribbon that connects all the electrical connections had brown on the back like it was burnt through. I was able to find a special 1 800 number that Whirlpool has set up because they have purchased Maytag and the woman I spoke with said they would send a technician out and that I was responsible for the diagnostic fee. I was born but it wasnt yesterday. I immediately said to the woman, Absolutely unacceptable. I am NOT paying for anything, very politely highlighting the fact that I know they settled a class action lawsuit in California regarding a control panel issue and there are hundreds maybe thousands of complaints on consumer affairs.com. The woman place me on hold, I am assuming to speak with her supervisor and then let me know that they would pay for the diagnostic fee. She said a repair date for me for about a week and a half later. The repairman had a good day because the dishwasher was already disassembled for him and he proceeded to take pictures and call Maytag. Maytag told him that I was responsible for the installation cost and service fee which according to the technician is about a hundred bucks. I told the technician that is fine but it will not be fine when I call Maytag back. I have not spoken to Maytag about the hundred dollars needs to file a claim for a new dishwasher and associated damages. I have not spoken to Maytag about the hundred dollars but I am only on this to let you know that every single one of us needs to file a claim for a new dishwasher in associated damages in small claims court. I plan on filing a claim for approximately $700 for a new dishwasher and damages. In my opinion, I feel like we should all do this, otherwise big corporations like this will continue to shovel garbage into the stores left and right.Have a good day and good luck with your court case hopefully. With all the evidence against them, I have a feeling that they will settle this and pay before the court date even comes around. Good luck to all of you. I will try and update this after I call Maytag back for the hundred dollars that they are going to charge to repair their broken part.
Published: January 12, 2016
Paul of Winchester, VA
Source: consumeraffairs.com

Same problem as all the others, the dishwasher stopped working. The dishwas
Same problem as all the others, the dishwasher stopped working. The dishwasher is less than three years old; for a two-adult household. The control panel just stopped getting power. After multiple calls to Whirlpool/Maytag, all they will do for me is document my complaint. Im now out $167 to get this thing running with no guarantee that it wont happen again, as well as the fact that this should not have happened in the first place. I didnt misuse my dishwasher. It just stopped! I think there needs to be a class action lawsuit since the manufacturer will not stand behind this obvious defect.
Published: September 13, 2012
Judy of Livonia, MI
Source: consumeraffairs.com

We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty ex
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
Published: May 23, 2015
Judy of Williamsville, NY
Source: consumeraffairs.com

My parents always bought Maytag and so did I. Ive experienced minimal probl
My parents always bought Maytag and so did I. Ive experienced minimal problems in the past and have done my own repairs. My new MDB4949 dishwasher is GARBAGE! Imagine coming home and seeing water flowing out of the house under your back door! The water was coming from the kitchen across the kitchen floor and cascading down the stairs like a waterfall. I pressed the cancel button, nothing? Opened the door, NOTHING! Shut off the circuit breaker, NOTHING!Water continued to flow until I closed the supply valve! The dishwasher damaged my home! Six service visits later and still not fixed! 9 days out of warranty and still having the same problem! Customer service told me to hire a plumber to fix my plumbing problem with the dishwasher water supply! Thats funny because 3 other dishwashers (in the same exact place) had no problem with the water supply in the past 23 years? Two of them were Maytag!I never give less than a positive review but, this is outright FRAUD! The dishwasher has damaged my home on 2 occasions! Unless I want to stay home the whole time its running I cant use it? The customer service is pathetic at best. The control board issue is a scam by every company. Its all designed to keep you on a service plan and is a scam! Long gone are the days of the reliable rotary timer/control that lasted forever! You can thank everyone you know for not paying attention and letting this happen! I guess we can wash our own dishes by hand or comply with this obvious scam?
Published: November 25, 2015
Goof of Anywhere, IL
Source: consumeraffairs.com

Bought a MDB7601AWW, and then replaced front panel to stainless. Configurat
Bought a MDB7601AWW, and then replaced front panel to stainless. Configuration options are great (can’t find better at cost up to $1,200.00)! I haven’t had an issue with any stains on non-stainless tub. Problem is now control panel failing for second time. After 1st time, sealed all connections in silicone to prevent steam from affecting it, as recommended on DIY video. I just replaced the door latch, thinking that may solve it, but hard to troubleshoot without any indicator lights. This second failure (2 yrs later) shows no indication that steam or water caused it. It does start now, stuck on heavy wash, heated dry, sanitize - per top lights. Front lights totally out. Debating whether to buy a new dishwasher ($$$) and give up super config (hard to find fold-down tines and fold-down small shelves on upper and lower racks, clips for small items, and basket that can be changed, placed anywhere) or spend at least $162 for the panel AGAIN and hope I get another 2 years from that while trusting that some other element doesn’t go out. I believe Maytag should, at minimum, make the panel reasonably priced by offering a rebate, since the part is not sold directly through them. Obviously this problem is a design flaw. I am the only one in the house, so the dishwasher is not under heavy use. At least I found how to replace it myself on YouTube, though it requires the door to be completely taken apart and would be easier with an extra set of hands and a younger back. Hard decision since it seems newer, expensive appliances have problems as well. If I buy new, I will not hesitate to get an extended warranty (1st time ever).
Published: January 8, 2018
Karen of Westminster, CO
Source: consumeraffairs.com

I also purchased a Maytag dishwasher a few years ago. It has never worked t
I also purchased a Maytag dishwasher a few years ago. It has never worked that well. We had a repairman come out once to replace the control board but the problem soon returned. Interestingly, we found that if we wait long enough until the control panel is in the mood, the dishwasher works again and the control panel responds to button pushes, until the problem returns.I dont recall what model I purchased but it seems to be irrelevant. From reading the other customer complaints, its quite obvious that all Maytag dishwashers inherently have problems with their control panels and Maytag intends on doing nothing about it. I guess the extra repair costs that their customers have to pay for their defective products brings in some additional revenue to Maytag, so theres no real motivation for them to fix their ** products.
Published: September 6, 2011
David of Nashua, NH
Source: consumeraffairs.com

Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of
Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of these dishwashers has run into this issue at one time or another, and it usually takes one full year of use before the control panel goes out on these units, and in most cases, it has to do with moisture getting on the thin strip of wires leading from the control board to the control panel. It usually occurs right where the strip enters the control panel... There is nice little gap for moisture to rest right on the wires, which will eventually lead to corrosion. I included an image of what to look for (see the nice black rust areas on the wires? That was my problem, and probably yours, too). If you have some very, very fine sandpaper, and have patience, then you can get the rust off the wire, but be very, very careful, or you could take the small thin wire off in the process! Ive made this repair myself to my unit, and I did it for one my friends machines (it was a Maytag, and his lasted two years, but had the same problem, too), and both had similar problems and right in the same spot! After removing the corrosion, the system worked great again. However, before hooking the unit up again, I sealed the area with some silicone to hopefully prevent this from happening again. Now, Im not saying that this is the problem that you are having, but its worth investigating, and dont be afraid to pull-off the front panel...its just held on with an adhesive and will go back on with no issues. Anyway, this could save one hundreds of dollars in repair costs. I hope that this helps.
Published: October 31, 2014
Ryan of Lusby, MD
Source: consumeraffairs.com

Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June o
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
Published: June 27, 2014
Jack of Kingston, MA
Source: consumeraffairs.com

Just like most of the other consumers, the control panel on my three year o
Just like most of the other consumers, the control panel on my three year old Maytag dishwasher (MDB 6701AWW3) has failed for the fourth time. The cost of repairs and extended warranties has now far surpassed the original cost of the machine, which was $400. Today when I called Maytags customer service, I was offered another extended warranty for $316.05 for one year. I suggested that there was a defect in design but was assured that this was probably due to use of the machine. I guess if I left it as an unused space filler, it would last forever. They commiserated with my frustration. Never again will I purchase this brand.
Published: July 18, 2013
Pat of Massapequa, NY
Source: consumeraffairs.com

My Maytag dishwasher is a nightmare. I purchased it in February 2013, start
My Maytag dishwasher is a nightmare. I purchased it in February 2013, started having problems with it turning off a week ago. I called Maytag customer service on Wednesday and was told I had a service call scheduled for Friday. I took the day off of work to be available for the repair service. I was given a phone number for the repair service. By noon I was wondering when I would receive a phone call to let me know when the technician would arrive? Then I was told that my appointment was scheduled for next Tuesday... ARE YOU KIDDING???? THAT WOMEN FROM MAYTAG CUSTOMER SERVICE LIED TO ME ABOUT THE DATE OF SERVICE!!!! I spoke with Scott, customer service representative (manager) and he told me that I was sent an email with confirmation. ANOTHER LIE!!!! I HAVE NOT RECEIVED ANY EMAIL FROM MAYTAG. I would never buy another Maytag appliance.... They DO NOT STAND BEHIND THEIR PRODUCTS. LOUSY CUSTOMER SERVICE... SUB PAR TO SAY THE LEAST!!! Very dissatisfied customer - wasted my time and are not willing to make it right.
Published: October 11, 2013
Lynda of Cave Creek, AZ
Source: consumeraffairs.com

We have to rinse off any food particles before we wash or it may not wash o
We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.
Published: January 21, 2018
Paul of San Luis Obispo, CA
Source: consumeraffairs.com

I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 20
I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.
Published: December 3, 2012
Sara of Monument, CO
Source: consumeraffairs.com

My Maytag dishwasher which is less than 2 yrs old had its control panel and
My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.
Published: September 19, 2011
Renee of Sparta, NJ
Source: consumeraffairs.com

I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0)
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
Published: July 14, 2012
Janet of Kensington, CT
Source: consumeraffairs.com

Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, pane
Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, panel board. Initially lights randomly blinked, flashed etc, but still washed dishes. Now it has completely died. Dishwasher is 3 years old.
Published: November 5, 2016
David of Lakewood, NY
Source: consumeraffairs.com

I purchased my first Maytag dishwasher and it was recalled as being a fire
I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.
Published: September 1, 2011
Cynthia of Severn, MD
Source: consumeraffairs.com

Purchased Maytag dishwasher July 2013, installed August 2013. Stopped worki
Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.
Published: October 4, 2014
Brenda of Omaha, NE
Source: consumeraffairs.com

Faulty control board. Have owned a Maytag dishwasher model MDB6769PASI for
Faulty control board. Have owned a Maytag dishwasher model MDB6769PASI for 2.5 years. The unit started beeping at random times for about a week - then went dead! Sounds like other reported failures and it is unlikely repairs will be permanent! Never again Maytag.
Published: February 20, 2017
Bill of London, ON
Source: consumeraffairs.com

I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for
I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.
Published: November 14, 2011
Steve of Darien, IL
Source: consumeraffairs.com

We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of
We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!
Published: September 19, 2013
Caryn of Peabody, MA
Source: consumeraffairs.com

We had perfectly working 20 year old top loading white Whirlpools w/ an agi
We had perfectly working 20 year old top loading white Whirlpools w/ an agitator, when we remodeled our home and wanted new pretty grey appliances and decided to donate our machines to the church. I chose Maytag top loading due to their former reputation we experienced with dishwashers, etc. It had an agitator, deep fill option, extra rinse, etc. The sales person at Home Depot stated, the agitator is because people like you still want the agitator, and the deep fill will give you the water you have been used to. Not so at all!!Clothes get wound up together, even with filling the wash tub in bundles, there is almost NO water to thoroughly clean & the rinse cycle is a joke. Clothes do NOT come out clean. Im 58 yrs. old and have been doing laundry since I was 13 so I know what I am doing. Its just my husband and I now, and he is so upset that his clothes are pilling probably from rubbing together, even though I occasionally use laundry bags. I seriously wish I would have saved my money and kept the 2 perfectly working whirlpool units I had. This has been such a disappointment. I sincerely would not buy these.P.S. Weve had service out at least 5 times in the last year, and all they do is test the washer and tell us its working as intended... The last thing that is going to happen is we are going to get refunded for a different set, even though we were educated over and over what it would do by Home Depot associates. We are heartbroken. Maytag is going to lose their former reputation on these washers a dryers :( There is simply not enough water to clean or rinse things!
Published: March 9, 2020
Tracy of Lambertville, MI
Source: consumeraffairs.com

MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Se
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
Published: July 18, 2015
Sharon of Macungie, PA
Source: consumeraffairs.com

I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it
I have a Maytag dishwasher MDBH980AWQ10, within the 1st month of owning it there were issues. Now the electronic control panel is shot, dishwasher wont turn on. To replace it...almost the cost of what I paid, warranty has run out. In the last 7 years we have had problems with 5 various Maytag products, replaced our Maytag dishwasher which lasted 20 yrs and Maytag washer & dryer that lasted 30+ years and ran without a hitch. Maytag has not been helpful at all and their authorized service repair. A&E Repair Service is a bigger scam than they are. It is a waste of my finances and time to buy major appliances every 5 years. Each and every one of their new appliances has died shortly after all the warranties have run out. Im beyond frustrated, disgusted, and financially drained. It does not pay to be brand loyal to Maytag for they are no longer respectful nor appreciative of their customers. I would love to give corporate the opportunity to enjoy the same products that are in my home...in their homes...as well as the experience of their customer service. Last Maytag purchase for me! Is there anything that I can do in the meantime so Im not stuck with their lemons?
Published: August 18, 2013
Lily of Chicago, IL
Source: consumeraffairs.com

Our Maytag Dishwasher, Model MDB4949SDE2 was purchased May 14, 2016 at Home
Our Maytag Dishwasher, Model MDB4949SDE2 was purchased May 14, 2016 at Home Depot for $470. It has performed perfectly until January 6, 2020, when a noise, loud enough to imitate grinding wheel, happened with every Start-Up attempt. An independent technician advised replacing the pump motor, thinking that perhaps some popcorn kernels had lodged in the system. (Kernels were cleaned out of the drain filter.)We operated the unit after he left, and the noise began to diminish, eventually disappearing altogether after several loads. Today, February 26, 2020, the same tech found that the large, upper impeller was clogged (not rinsing completely) with citrus seeds and VARIOUS METAL SHAVINGS & SMALL PIECES OF WHAT WOULD BE CHOPPER BLADES FROM THE INTERNAL GARBAGE DISPOSAL. After reading the Maytag Dishwasher problems experienced by others (with repeated control panel failure, burning wires, leaks, and house fires), I consider us lucky to have none of those. We will not run the unit at night, nor with an empty house. Next problem, we will buy a Chinese made dishwasher, like GE.
Published: February 27, 2020
JAMES of Bakersfield, CA
Source: consumeraffairs.com

Had some extra time, so I thought Id add my .02 to those including myself d
Had some extra time, so I thought Id add my .02 to those including myself disgusted with Maytag products! 1st up, the Maytag washer and dryer I purchased from my nephew after his divorce. The washer shot craps 2 months after I bought it from him (out of warranty of course!). The transmission went out - cost to repair $550.00. My nephew paid $350.00 new at Sears. We happened to have our ol reliable clanking GE, so we used that while deciding what to do about the washer. In the meantime, the dryer quit heating. Cost to replace heating element - 400 smackers! Dryer new at Sears was $250.00.Come to find out that even though they had Maytag names on the washer/dryer, they were cheap copies by White/Westinghouse. Well anyway we bought a set of Whirlpool Duets before doing our homework, cuz if we knew what was gonna happen... Before we knew the trouble we were going to have with the washer/dryer, we got a Maytag Quiet Series 300 dishwasher (Maytag Quiet Series 300 MDBTT60AWW). Yip, the control panel failing problem! Only purchased 1 so far (only 1?!), but my wife likes to hand wash the dishes. If we were the typical family using the dishwasher all the time, I would have replaced more than 1 at a cost of $135.00 each from Sears and doing my own R&R work, saving on the labor. Cost new at Lowes - $350.00Up next is the Maytag fridge. I purchased it back when our 2 boys were at home. I bought it mainly for the name and large capacity. After about a year (yip out of warranty) the cooling was very uneven. Sometimes the freezer would defrost by itself, then it would start working ok again. The top couple of racks in the fridge would be quite a bit warmer than the bottom. I understood the top racks would be a little warmer, but Im talking like 15 degrees. I called a repairman and told him about the problem. He said hes received numerous complaints on this particular fridge, and theres really no way to repair it unless the electronics are replaced as well as the compressor because as the compressor gets weak over time, the electronics get fouled up by this. Cost new - $1300.00. Estimate over the phone cost to repair - $950.00 with no guarantees. Replaced with a SamsungAs far as the Duets? No problems so far. They work great and we are very pleased by them. But I have did my research and am holding my breath! I also have a Maytag microwave thats still working, but has did a couple of unusual things - the lights in the front panel display started flashing showing a fault. I unplugged it when its did this to reset it. That was a while back and now it seems ok. At least for now!When someone says, Yeah, well, you might just have a lemon, but the rest of Maytags appliances are fantastic! My wife and I when we hear this are ready for a fight! Weve had experience with all of Maytags products, and with the exception of the Duets (so far), they are nothing but junk!! Another thing I wish to mention is the Samsung fridge. Its about the only model that has a factory 5-year warranty on the compressor and major components. Weve had several fridges in our married life, and the Samsung is far superior to any fridge weve owned. Ill be looking to that brand in the future. The last item I promise: If you read the reviews on front load washers, none of them get very good ratings. If I would have know that, I may have purchased a top load. But the Duet washer does do a superior job (IMO) cleaning the clothes, and the clothes are virtually dry after the last spin.
Published: August 24, 2014
Don of Hutchinson, KS
Source: consumeraffairs.com

Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not w
Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.
Published: June 17, 2014
Bob of Earlysville, VA
Source: consumeraffairs.com

If you are considering this product...RUN AS FAST AS YOU CAN!! This is the
If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!
Published: March 27, 2019
Donna of Griffin, GA
Source: consumeraffairs.com

Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I wa
Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.
Published: October 17, 2012
Beverly of Pllano, TX
Source: consumeraffairs.com

Series 200 dishwasher wont start. Just over 1 year old. Control panel needs
Series 200 dishwasher wont start. Just over 1 year old. Control panel needs replacing which I found out, is a constant problem and a design flaw. Called Maytag and they would only offer 25% off new part. Why would I do that when it is just going to go bad again?
Published: October 11, 2011
Trevor of Apple Valley, MN
Source: consumeraffairs.com

I purchased an appliance package of washer dryer, refrigerator and dishwash
I purchased an appliance package of washer dryer, refrigerator and dishwasher. All of the appliances needed many repairs. It took four icemakers in the fridge before it actually was fixed. The worst appliance was the dishwasher it was repaired every three months for six years! Washer and dryer died after five years.
Published: October 22, 2021
Gail of Lewisville, Texas
Source: consumeraffairs.com

The serial number is MDB8979SBWD. Just a few months before warranty expired
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
Published: June 11, 2015
kevin of Forest Knolls, CA
Source: consumeraffairs.com

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