I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.

RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.

Bought a new home in July of 2016 and the builder had included a Maytag Bravos XL washer and dryer. They are THE WORST performing appliances I have ever used! I will replace as soon as I have the means to do so. DO NOT PURCHASE the Maytag Bravos XL appliances. The engineers that designed them should be fired! The washing machine makes an incredibly loud noise (like an old starter grinding in a 50s car). Im told that this is normal for the machine. Does NOT clean well and leaves soap spots on dark clothes... leaves them on light clothes but I cannot see them. Whites come out dingy even with bleach. The tub is so deep that I have to use tongs to get out smaller items, I am 53 tall and have never had this issue before. Soap dispenser drawer wont stay closed during wash cycle. Clothes are so badly tangled during the wash cycle that it is hard to describe the wrinkled mess that has to go into the dryer.Dryer issues: Very loud. Very wobbly and unstable, and yes, it has been leveled 3 times. Bed linens have to be separated at least 3 times during the drying cycles because they twist and wad up into big, wet knots of cloth. Infuriating!!! Dry time is very long unless you wish to cook your clothes. So disappointed in this product. Total rubbish!!

How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...

We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.

I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I havent had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesnt seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

HORRIBLE. Dont pay more for substandard machines. Had a Maytag washer and dryer delivered on March 27th 2018 and it has been a nightmare to get it to start up. Now I have clothes stuck in there. I called Home Depot, you should never buy any appliances from them, they wash their hands of all responsibility once you sign for it. Called Maytag. On hold for almost 10 minutes, they only have 2 certified repairmen in the area 0f 600,000 people. Will be 5 days until they come to look at it. I told them I wanted to return it for a GE or something else. They said I had to contact Home Depot yet Home Depot told me it was Maytags problem. SAVE YOUR MONEY!!! MAYTAG IS NOW AN INFERIOR PRODUCT WITH EXTREMELY INFERIOR SERVICE.

I have been Maytag customers for 40+ years. I purchased a new Maytag washer and dryer at Home Depot last year. The paint is coming off and the top is starting to rust. We have had Maytag washers and dryers for as much as 17 years that did not rust. The reason we bought Maytag was quality. Rusting in one year is not quality. Please contact us ASAP. Home Depot said there was nothing they could do.

If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!

I purchased a Maytag Bravo HE washer and dryer! The biggest mistake I ever made! Three inches of water is max for a load of clothes! This is max full or actually empty. The washer was a third full of clothes and only the bottom layer was wet when it went into rinse! After pulling a calf I really wanted the top pants washed. Nope. Went in dirty and dry to the rinse cycle to spread the bacteria throughout the load. The soap was still laying on the dry clothes on top. Repair guy spent two hours and couldnt get enough water to at least dampen all the clothes in the wash cycle. I would like to see how much cow afterbirth bacteria was still in clothes. I didnt buy a machine to dry wash my clothes! I have asked for my money back on the pair through the performance warranty. Well see! I am not giving it a star as it doesnt earn one!

We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.

Wish I had read the reviews! I have had Maytag before and they were awesome. New purchase is horrible! Doesnt clean the clothes, leaves a residue on clothing and dryer does not dry properly. Called Maytag and they said use Affresh. Spent $10 on a pack of 5, and it did no good. My dark clothing is getting ruined! The washer is also incredibly LOUD! Very disappointed in this company and would never recommend them to anyone! I had purchased at Lowes, but had a delayed delivery, so I cant take them back, or I would.

I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???

I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.

First of all, I had a Maytag for many years and could not have been happier. When it came time to replace, I did not even consider other brands. I have had my dryer for less than a month and the interior already looks dirty. I contacted Home Depot where I purchased it and reported the problem I was having and would like to return this model and purchase a higher end model assuming that it would not have the same problems. Home Depot said all appliances are special orders and can not be returned. I could contact Maytag and have someone come out and look at it for no charge. I contacted Maytag and they told me that they could have someone come out but if they decided it was just cosmetic, there would be nothing that could be done and I would be charged. I said, I am telling you it is cosmetic! Why would I pay someone to tell me that? The guy suggested I take a damp rag to clean it. I said think about all clothes that are being dried are damp!! I will never buy a Maytag again and will not buy any appliances from Home Depot!

I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!

The washer makes holes in my shirts. Odors like perfumes are still on the shirts when they come out. Does not wash great. The dryer is good but does not take out cat hair. My old machine washed a lot better than this new one. I have mold in where you dispense the cleaning product and the way it is made I cannot clean it. I am so disappointed with this product.

I have done absolutely nothing to this dryer except keep the lint screen clean. Have had it for 15 years. Keeps on tickin. It is used daily. Sometimes 3-4 times a day. The outside looks rough. But who cares. I bought a new lg washer with great looks and had it just a year and 2 weeks. Had to spend another $200 on it. Still doesnt work right. Im Maytag all the way!!! It is a simple dryer. But it is a workhorse. It was a gift from my mother and have so much appreciated it. It has been an amazing piece of equipment. From now on I will only look for the maytag brand for whatever appliance I purchase.

We purchased a new Maytag Bravos X washer and dryer from Lowes in June of 2013. After a year and a half of normal use (2 people in the household) the washer needs a new gearbox bearing at a repair cost of $529.00. I called Maytag and spoke to a customer service representative who informed me that there was nothing they could do about it because it was past the one year warranty. I asked to speak with a supervisor who told me they would offer me a 50% discount on the bearing but would not pay for the repair work (the cost of the bearing is approximately $25).Needless to say I will not be having the washer repaired. We will be purchasing a new washer and it WILL NOT be a Maytag, Whirlpool or any other brand made by that company. Its just appalling to think a company like Maytag can scam customers the way they do by producing appliances that are of such poor quality and then offer third rate customer service on top of it. Maytags answer to the whole issue is selling everyone an extended warranty which we all know is as bogus as the companys integrity!!!

Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

Bought a Maytag bravo xl washer and dryer two years ago. Spent around 1,500 dollars. Didnt make it a year before things started going bad on them. First the lid lock on the washer broke. I got the lid lock pulled out far enough that I could drill a hole in it and tie some thread to it to pull it out when the washer was ready to lock. Today the piece of junk just quit. Not long after the junk washer started messing up the dryer starts sounding like a fork in the garbage disposal. It still works and dries the close but you hate to even turn it on because of the noise. I will never purchase anything maytag again in my life. JUNK!

I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.

We purchased this dryer a Maytag Model MEDC200XW3 about 10 months ago. The dryer slowly over time began to take longer to dry our clothes. After watching it work and seeing that the airflow in the tube was not flowing well, I noticed the lint trap was not functioning well enough and over 50% of the lint was escaping the lint trap and plugging up the exhaust vent. I asked Maytag for a service to repair my dryer and explained my findings. The service person on the phone wanted to send me a lint brush. I told her to send a repairman. The repairman said that all lint traps let lint by and said it was my problem. Well today theyre closed and I cant even leave a message. Now I know why the Maytag repairman is the loneliest man in town...

We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

The Maytag Bravos XL low water washing machine is very disappointing. About 20% of the time it needs a second rinse because there isnt enough water released to rinse clothing. Forget washing anything large. It just doesnt do it. Waste of money. The matching dryer is just fine - no complaints.

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.

I have been buying Maytag washer & dryers for 40 years. Have always been satisfied until now. The first 2 sets of washer & dryer were great. Very little ever went wrong. Now I have purchased another set approx. 3 years ago. As of today, I will be putting approx. $300.00 in repair to the washer. Repairman said it is a bad design. It is the second time for the same problem, which was repaired a year ago! I will not buy another Maytag product if they cannot be reliable. I should not have to pay $300.00 in repair for a 3 year old washing machine. I am very disappointed.

I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.

Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; its only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it. The excuse that I was given was (per quote) our machines are made by people and we have no way of determining the outcome of our products past the given warranty. Maybe you should have considered buying the extended warranty that was offered at the time of purchase. Yeah, maybe I should have, but Maytag should build a product that consumers are happy with, and extended warranty sales past a longer period of time might make more sense. If you are thinking about purchasing any Maytag appliance, I would think twice or you just might get some person on the other end of the line that just doesnt care, representing the name of Maytag! I visit the Big Box Stores daily and you can bet your tail that I will make a special visit to the appliance section just to discourage any one from making the same mistake I did! Just think, the last washing machine that I purchased lasted for 9 years (not one issue) and it was still working when I gave it to someone in need! I have three appliances in my kitchen that are 11 years old, never had one problem with either one. Thank You KitchenAid! I should have purchased your washer and dryers!

We purchased a Maytag front load washing machine and dryer about 5 years ago. The front load washer is completely full of mold even though I have always followed the directions of wiping it out after each wash, leaving the door cracked, washing the machine with Affresh and even trying bleach and vinegar rinses. When I called customer service they refused to do anything about it. Then the dryer stopped working after 5 years and we had to get it serviced. Now, the door has completely come apart, as in every little piece has come off the handle and surrounding door frame. I have never seen anything like this on the oldest of machines and I have taken care of these appliances. I will never buy another Maytag...

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

Purchased Bravos 300 quiet series wash and dryer 3 1/2 yrs ago new. 18 months ago the washer gives me f51 and ul codes. To repair this USA made washer will cost over 250 dollars. I see why the Maytag repairman is not busy. Cause after 2 years you gotta buy a new one. All these digital controls are made in China - junk. Ill buy LG or Samsung next.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

I bought a new washer and dryer from Clarks Appliance on North Monroe St.,Tallahassee, FL. I do not like the washer. It is a top loader and has a lock on the lid. The pause button is supposed to let you open and then is supposed to continue the wash. But it releases all the water and shuts down. I asked to return the washer because I have had it only three weeks. They wont take it back. So now I would like to trade or sell it.

I went to Home Depot in Kennesaw, Ga to purchase new W&D combo. I had found what I wanted but when the sales went to complete my order, the units I selected werent available. She talked me into the Maytag Bravo, but I specifically stated I needed a large tub because I wash a lot of towels and sheets. Well this expensive piece of shhh, doesnt even get all the items wet. Ive had to lift the lift and physically flip items in tub, especially with towels and sheets. Also, the washer is loud, did I say loud, I mean freaking loud. The dryer is fine, but I bought combo for a reason... Pricetag $1200.00 with my discount. I waited a week for delivery, I am mad as hell. Whats point of having large tub, when you barely get enough water. Luckily I found out now, so I can have them pick this CRAP UP, Do not buy. Theyre cute looking, but washer does not get your clothes clean.

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.

I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. Weve had at least 8 service calls on same and the sensor doesnt work, i.e. says the clothes are dry when they arent and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as well, and after one where the motor was replaced, it popped off and flooded my entire house. They laundry room is located on the second floor. I had to replace floors, walls, ceiling, light fixtures, etc. Insurance covered it but it never shouldve happened. Now the washer doesnt drain properly and the error code LD displays every load and we must manually drain it by either setting an extra drain cycle or take the entire machine apart and vacuum out the water. Each load takes twice the amount of time it should, if not more. But I guess its okay because the dryer takes just as long to dry a load of clothes. Something has to be done. Maytag is refusing to stand behind their products and it seems as though many of the complaints are for the same issues. Is there a lemon law for household appliances?

My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.

I purchased my Bravos washer and dryer in about July of 2012. So far I have no complaints about the dryer but I hate the washing machine as do two friends of mine. My husband specifically wanted something energy efficient which is why we didnt purchase the basic traditional style washer weve always used. From the first time I used the washer, I was amazed and disappointed at the noise level. Because the lid is glass, I could observe the water level during each part of the laundry cycle. The water did not cover the laundry in the washer.When I mentioned this to one of my friends, she said that she has to wash some of her clothes twice. How is this energy efficient? I finally figured out that using the heavy duty wash cycle and heavy soil setting usually results in more water but requires an hour to wash and rinse the clothes. The downside is that the heavy duty cycle is too hard on some of my more delicate items so I have to hand wash many more clothes than I did with my old style washer that allowed me to select the water level I wanted. Most recently, when I washed a bulky mattress pad with a few other items, the water level never covered the pad because the load of laundry was so lightweight. At the end of the cycle, parts of the mattress pad were bone dry so I will have to take it to the laundromat if I cannot make the washing machine fill up with water high enough to cover the mattress pad. I dont want to spend the amount of time hand washing so much of my clothing, monitoring the water level in the washing machine and rewashing loads of laundry. After reading many of these comments, it appears that I have many more issues to look forward to. When this washer starts to break down, I will go back to an old style machine and a different brand.

We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.

This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

I purchased a Maytag dryer (MDE2400AZW) 2 years ago, but have only been using it for the last year - and fairly infrequently, as this is a dryer that my guests use. I called Home Depot where I bought the dryer (along with the washer). I thought I had purchased an extra warranty, but turns out I only had it on the washer - what was I thinking. I wish I had read these reviews before I made my purchase. My local repair man charged me $192.00 for a new heater and his time. Theres a whole 90-day warranty on the new heater!! I sure hope this one lasts more than a year otherwise Ill be buying a new dryer and it wont be Maytag.

Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

I have always had faith in Maytag when it comes to appliances. As of yesterday, it is gone. We purchased the Bravos XL dryer in January 2013. Last weekend it was running, but not drying. We placed a call for a serviceman to come fix it. Discovered the heating element had gone out on it. We had to pay $300 for the repair. I am greatly disappointed a $1,000+ dryer is already having issues. Maytag should stand behind this problem and offer to pay for the damages, as from reading the reviews, it looks like this is an ongoing problem. Maytag should be ashamed of providing a product of such poor quality.

Maytag Bravos XL does not use enough water to wash a load, also does not rinse all the detergent out. I have tried smaller loads, less detergent, nothing helps. The loads have been so small that I have to wait for two or three loads wash before I can dry the clothes. Too small a load in dryer and the sensor will kick off that the load is dry.

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.

We purchased our Bravos XL Washer and Dryer from Home Depot in November 2012. We also purchased the three-year extended warranty. I just replaced the washer today, and definitely NOT with a Maytag. We only spent that much on the Bravos XL set as we were heading into retirement and wanted to update our appliances. Maytag has always had a decent reputation, so we decided on this particular set.This washer was a terrible purchase decision. The drain hose had to be replaced due to leaking. We handled that fine. However, just past the extended warranty period, the main bearing went out. Also, the transmission was going out, and the washer was spewing nasty black fluid all over from underneath. The repair was going to be a minimum of $750.00 just for the bearing and tub assembly, and the repairman was honest and said it wasnt worth it, to just replace the washer. We didnt even discuss the transmission issue. We were more than a little disappointed in the duration of life out of this washer. I had my other washer for 20 years plus. Thankfully, and hopefully, the dryer will remain in good working order for some time.Being a senior, this was not the expected lifetime I was after out of a major appliance. I dont need this sort of expense every four years, or less as Ive read on these reviews. On average I do 2 to 3 normal sized loads of laundry a week at most. Not good Maytag, not good. If there ever is a class action suit in regard to these machines, Im interested!

I bought this Maytag Dryer in May 23, 2015. I had nothing but problems. I had 4 techs come out and say different reasons why it does not work. I had the vent exhaust clean out. Still not working, the one tech said there was not enough clothes for the dryer to sense it wet. I did a huge load, still doesn’t work. The sensor for the vent keeps popping up and it’s cleaned. I have to pull it out and in to get the signal light out. Cant turn on the machine. It still does not work. I tried contacting Lowe’s, since I bought an additional services plan. They said I have to call every thirty days for three months. That means I have to take my time out of work and wait for a tech for three months to get make a complaint and TRY to get new one. I really disappointed with Maytag and Lowe’s. I have a tech coming out this Monday, 11/23/2015 for another services call. I will never buy at Lowe’s or Maytag again. How many times does a certified tech from Maytag have to come out check a brand new dryer?

Maytag Neptune MAH8700AWW and MDE9700AYH Washer and Dryer - Electrical overload to house circuit, multiple water pump replacements (Maytag would not sell rebuild kit with impeller and gasket or seal causing us to have to buy complete water pumps with mounts and motor.), electronic error readouts, odor and mold washing machine. The welds breaking on the drum causing possible fire hazard by filling case up with dryer lint fibers, around the electrical components, and air intake heater and also allowing metal fragments to get imbedded in the familys clothes. Also, Maytag Oversize Capacity Plus Quiet Pack Heavy Duty with Lifetime Tub.

It just keeps going. Still looks great. We have had our Maytag Neptune analog dryer for over 20 years. It has dried a usual 3 loads a day, with very little maintenance. We have replaced the motor, blower, and support rollers, but these are parts that were just wear and tear items, after years of extraordinary use. It has outlasted 3 or 4 washing machines.

My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didnt spread to the house. The first one wouldnt dry my clothes.

I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...

I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.

I purchased my Maytag washer and dryer set from the Maytag store in Glendale, AZ in September 2005. I even bought the stands for them. With my purchase, I got the extended warranty for four more years. I didnt realize that I would really need it. I have had so many issues with the washer and dryer I cant even count - from the control panel not working, to the noise and the vibration when washing, or maybe in the smell of moldy cheese. I also have issues with the constant chimes of D5 code that keeps coming up on the display screen. After 2009, I finally gave up on calling the Maytag customer service folks to have someone come and service the washer because it was out of warranty. I just decided to live with all those issues.As far as my dryer goes, the rollers went bad and that was replaced. The burnt smell isnt so bad as long as you use a wire hanger with a sock on the end of it and clean the inside of the vent. Then try to vacuum it, take the sock, get it wet, and clean the inside of the vent again. This was the most expensive piece of junk I have ever purchased in my life (almost $3,000.00 with the stands and warranty).What really gets me upset is I had the Maytag people servicing my washer and dryer up until 2009 and no one told me about a recall of my washer and dryer. The only reason I found out about it was searching for the specs as the washer finally died and I am replacing it. Trust me. I will not be purchasing a Maytag. I know that Whirlpool purchased Maytag so I am not even going to consider Whirlpool either. Since Whirlpool purchased Maytag, Whirlpool should have contacted all Maytag consumers, (which they didnt), put ads in newspapers (which I did not see) or put an ad on TV. None of these appeared to have happened.By the way, when I bought my Maytag appliances, I was supposed to get a $200 rebate for buying the stands that never came. It must have gotten lost in the mail - as well as the Tide coupons for three years. You, guys, remember that too. I will never ever purchase a Maytag appliance or Whirlpool, since they own Maytag now.

In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.

WARNING FIRE/HEALTH HAZARD - BRAVOS MVWX500XW1. Purchased it new 2011. Never cleaned well. Some clothes came out with dry spots, darks had soap scum/lint spots over them. On several occasions, clothes were not wrung out properly. BUT when I went to do a load of laundry recently, I heard a loud POP and almost instantly my entire basement filled with an acrid, dense grey smoke coming from under the machine. I am concerned toxic chemicals were released. People still smell the odor in the house. Need to get in touch with company again after the weekend to see what they will suggest.

I purchased a Maytag Washer Bravos Quiet series 300 & a Dryer Bravos Quiet series 400 w/ steam in June 2009 from Lowes. I cant express my dissatisfaction in strong enough language with these products. From the time they were installed there were problems.The Bravos series 300 washer: Quiet? Never. The thing sounds like a huge motor whirring around my laundry room. Several times, a coin got stuck in the motor and created a clanking sound that had to be fixed. Ive never had a washer that allowed coins to enter the motor. I cant close the lid on the washer until the whole unit is dry because of the mold problem. I dont feel the washer really gets clothes clean. When we purchased the unit, the Lowes salesman stressed that we could fit a large bedspread into the oversized tub and get it clean. This didnt turn out to be true. The clothes tangle terribly and the unit is off-balance with any kind of a larger load. Ive been forced to purchase the extended warranty because of the complete & total lack of confidence I have in this awful washer (same goes with the dryer).The Bravos series 400 Dryer: This unit never dries. All the setting that should be used with the sensor never work which causes a huge problem. I start out on a particular setting with a stated time limit say, for instance 45 minutes. 45 minutes later, I look at the dryer and theres 1 hr of time still left to go! The dryer just runs on and on. Ive taken to using only the timed dry and I start out at 1 hr, then check it every 10 minutes or so. This is very hard on the fabrics and has caused the useful life of my clothes to be greatly diminished. Also, the stupid thing will start to beep and I cant figure out why. Using this dryer has increased the electricity costs to us.I cant stress enough to STAY away from these products. I purchased Maytag because of their prior good reputation. That reputation is in tatters now. They should recall this product and replace it with products that actually do what they advertise!

The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.

Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

Maytag Bravos Washer 300 Quiet Series Model MVWB700VQ0 - Nothing about it is quiet. Worked pretty well the first year. Spin cycle works too well. It twists and rips. The second year it needed a new pump because a dime got into it and cracked the pump. When you wash anything bulky you better sit and watch it because it will almost certainly go off balance. Year three Sd (suds or slow) code started flashing and washer stopped half way through. Not sure why suds because I only use HE Tide, no perfumes or dyes due to my daughters sensitivity. I use Affresh as directed and on schedule. Was told it was a slow drain, found two dimes in the filter and a lot of lint. Still not working and flashing Sd... stops half way, agitator moves left to right doesnt spin. When the diagnostic was performed, the basket spun but when it stopped it made a grinding noise. Now it might be that it needs new bearings! So much for the Maytag reputation. Its junk and I will not be buying another Maytag, Whirlpool, Kenmore or any other product from their affiliates. Not purchasing anything from Sears again either. Also I will be canceling my subscription to Consumer Reports because they highly recommended this product. Shame on Maytag. How do we start a class action suit?

I bought a Maytag Bravos XL washer in 2017 for around $800 which suddenly stopped working about 1.5 weeks ago. The console wont turn on. I filed a service request on Maytags website which results in Maytag subcontracting the job to a local appliance servicing company. About 10 days later the appliance tech shows up to my house. I had to pay $125 to the service company for the technician just to show up. After, he tinkers with the machine and 5 minutes later gives me a quote totaling $789.07. Of that amount the parts component was $482.09. He told me that the computer was bad. I was appalled. This was a 2.5 year old well kept washer. I called Maytag company next day to see if they could at least cover the parts cost. Especially as I have a large family with 3 kids plus elderly family members. After waiting 33 minutes on the phone, the CSR took all the appliance info and tried to see if she could get Maytag to cover the parts cost, given my situation. After about 5 minutes, she told me that Maytag declined my request- quoting that my appliance did not have any warranty and that the notes on the computer regarding my appliance indicated that it was field scrap. Field scrap?? Really? This was an appliance that was bought at Home Depot.This is the lowest of lows that this company (Maytag/Whirpool) can stoop. For a billion dollar company, that are advertising their products as Made in America, they have no heart and no empathy for their customers. They build sub-standard products comprising of cheap parts so that their products only last a few months, then they try to sell you their sub-prime warranty services that are full of holes. And for those poor souls that dont sign up for their warranty services, God help them if their appliance breaks down. They are then left to deal with Maytag/Whirpools appliance service vulture contractors which in tandem with Maytag conspire to squeeze every last cent out of hard working Americans (Especially during these trying times).Just to compare my situation. My parents bought LG washers and dryers in 2008 which remain in full working operation to this day (12 years in operation). The Maytag Bravos broke down in 2.5 years. Use my experience as a lesson. Do yourself a favor and save yourself the headache and heartache. DO NOT, I mean DO NOT purchase or support Maytag/Whirpool appliances. You are better off spending your money with LG or Samsung.

Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.

Dryer doesn’t wash all the clothes and the dryer doesn’t dry anything correctly. All, regardless of materials or size of load, comes out damp. Repairman’s excuse was that it’s a learning curve(?) and our dryer vent was the cause (which it wasn’t as we had it checked out and there was nothing in it) and that was it. Very disappointed in the washer and dryer and now the company where we bought them as it seems that we’re stuck with over $2K worth of equipment that doesn’t wash or dry well. We’re awaiting to speak with manager for a replacement of anything not Maytag. Not holding our breath and definitely not a happy customer.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.

I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 1980. Its a 1979 product and it STILL works perfectly fine after 40 years! Im 64 years old now and Im hoping Ill never have to buy a new set although I would love one because theyre so pretty these days.

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

I purchased a 2006 model Maytag Top load Washer and Dryer used 9 years ago January 2010 to replace a 2009 Samsung front load washer/dryer. I had to replace the agitator on Maytag washing machine before I could use it. Fast forward November 2018 the washing machine stopped agitating the clothes, but would spin the water out. I replaced 2 belts and thoroughly cleaned underneath and inside washer to remove soap residue. Maytag washing machine has been used twice a week since 2010-2019 and still going strong. Maytag dryer has never had any issues. I also own a set of 25+ year old Maytag Washer/Dryer both still working.

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

TRASH! Bad, Destructive, Dangerous. I am in awe of the worthless, destructiveness of this machine. This washing machine does not add enough water to even cover clothing. It agitates, tangles & tears clothing. You end up with dirty filthy tangled clothing. And this is after waiting for it to make some kind of idiot decision as to whether or not to wash your clothes at all. I frequently go out and it’s made a decision not to start at all. There also is no lint filter, so subsequent loads of laundry are dirtier than the first. You can’t wash clothes without enough water to cover them. I read online that it adds water depending on the weight of the clothing, so wet the clothing first to make it think it’s a heavier load. When you do that it spins the clothes first before it begins to wash them. Your clothes still come out of the machine dirty. If you’re looking for revenge, make someone a gift of this washing machine. Otherwise, put it out with the trash.

Always have bought Maytag. 16 years on both washer and dryer. The newer models, which I dont have, locks the top of the washer after it starts. I would hate that. I dont care if they are stackable but I would want full size. I dont think I would pay extra for a front loader, but the only front loading washer I have ever owned is small and at our camp.

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

Maytag Frontload washer MHWE300VW12 - I bought the washer and dryer in 2010 through Lowes. In Dec. 2012, it started making a loud sound when it would be in spin cycle. I called for service. When the repairman came out, he said the rear seal/bearing was bad and has gone out. The part and labor cost would be $1,184.36. Come on, are you flipping kidding me? Thats twice what I paid new for the washer. I bought them for the Maytag name. If I would have known it was a Whirlpool, no way I would have gotten them. My mother had a Maytag set that lasted 30 years. That explains why they dont show the commercials with the Maytag repairman that wouldnt have anything to do. Also, when the parts came in, they were Whirlpool parts. What a scam. Just more junk for our landfills.

We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.

I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.