I have always had faith in Maytag when it comes to appliances. As of yesterday, it is gone. We purchased the Bravos XL dryer in January 2013. Last weekend it was running, but not drying. We placed a call for a serviceman to come fix it. Discovered the heating element had gone out on it. We had to pay $300 for the repair. I am greatly disappointed a $1,000+ dryer is already having issues. Maytag should stand behind this problem and offer to pay for the damages, as from reading the reviews, it looks like this is an ongoing problem. Maytag should be ashamed of providing a product of such poor quality.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

My daughter purchased this washer and matching dryer as a set from Lowes about 4 years ago. It was one of the few with an agitator and that is what she wanted. After using the washer for the first time she was very disappointed to find that the shortest cycle took over an hour and that the locking lid feature couldnt be bypassed. A few weeks ago the washer began gushing water onto the floor which flooded the basement below. She had purchased an extended warranty which was due to expire the following week.She called Lowes and scheduled a repairman. He finally came 2 weeks later and used the Internet to help him diagnose the problem!!! We could have done that. He decided that the control panel was only allowing the agitator to turn in one direction during the wash cycle. So essentially it was spinning a tub full of clothes and water causing lots of water to overflow the tub onto the floor. Needless-to-say he had to order a part and cant return for over 2 weeks to install it. IF this is even the problem! He also said he couldnt disable the locking lid feature! If my daughter had been able to open the lid when the problem started she would have known more about it.We are thankful her machine was under warranty but she will have been without a machine for almost 2 months when and if it is fixed. This is completely unsatisfactory for a gently used 4 year old washer. The dryer takes forever to dry also. If you are buying Maytag based on how long your grandmothers machine lasted, you will be disappointed! This washer caused so much damage we had to file a homeowners insurance claim!

I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?

I have never owned a Maytag in my life but was told it was the best on the market. That is so wrong. I purchased my Maytag Bravos washer and it has been a nightmare. Never again will I buy a Maytag. I have replaced two belts. It never spins the clothes out. Always have to restart it to respin. It turns off in the middle of the cycles. It will take hours and hours to do one load. At this time it just puts up the minutes and counts them down...does nothing. I am just fed up with this washer. I also bought a Maytag Centennial Commercial dryer. I have replaced a belt once. I would highly recommend not buying the Maytag Bravos washer. Save yourself the headache.

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.

Maytag washer, top loader, Bravo series: We purchased Maytag washer and dryer 4 years ago. Last week, the washer started sounding like a 747 was landing in our laundry room. Maytag sent a service representative and informed us that the bearings were faulty and it would cost at least $800 to fix. It is appalling that a 4 year old appliance should fail like this. We will buy a different make and we will never buy any Maytag appliance again. This is such poor quality and worse service. Maytag would only offer a 30-40% off a washer, but only if we bought it directly from them. We can get a better offer from any local store. They also said we could get a discount on the part we need, but not the service. Do not, I repeat, do not buy Maytag anything. You will regret the purchase.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

I bought this washer and dryer (Bravos MCT MA655LDY) after receiving several notices from Hydro that I was consuming more electricity than my neighbours! It was delivered March 31, 2018. On July 5th 2018 I tried to use the washer. It lasted exactly 3 months! I called The Brick who sent a technician out, he said the control had gone. Not sure what that is, but 3 months? This is absurd. I would like them to replace this washer.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.

I believe the Maytag Bravo washer and dryer was manufactured so the Maytag man would have something to do once again! Buyers Beware! My $800 washer broke down 1 week after warranty costing me $400 to repair!!! Half the cost of a new one... now the dryer is making horrible noises. I fear calling for repair... or should I just buy a new different one?? My last washer and dryer lasted 30 years!!! Bravo certainly did not have all the kinks out of them before marketing them! The cost is to the consumer who trusted the name! You cannot return a 2 year old appliance! The laundromat would have been less costly than this washer and dryer! Maytag should be made to recall these defective machines or at least repair for free. Do not buy!

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

I just finished paying off my Maytag Bravos series washer and dryer, and now they are failing! The washer isnt getting dirt out and the dryer power button broke. And its not like I can use some pliers to get the switch to work, its like the part that controls the power just dropped out of existence, leaving me with a knob in my hand that connects to nothing! Of course, the limited warranty only covers the drums, not the little dinky parts that break more easily. I had inherited a set of Maytags and they were well over 20 years old (possibly 30) and they both were powerhouses. But this is terrible! I feel super disappointed that Im going to have to buy a new set after only owning these for 18 months. I know I WONT be buying Maytag ever again, though!

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.

Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

I bought the Maytag Bravo XL washer and dryer several years ago after reading many reviews. I like the glass top of the washing machine and the front door glass on the dryer. The dryer is fine its the washing machine that does not perform like the old machines. Whoever came up with the bright idea of saving water by cutting down the volume in your machine to about 6 inches for a good size load probably have never used a washing machine in their life. It does not get your clothes clean and does not get the soap out of a clothing to my satisfaction. Who made this suggestion? Could it be the same branch of government that made everybody use those spiral light bulbs years ago? The fluorescence that give off loads of EMF?

I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfortunately, my washing machine broke and I bought the extended warranty. After many visits from the repair company, it was determined that one of the parts needed was on back order indefinitely. Maytag decided that they would replace the washing machine. Sounds like a fair and good deal, however, the washing machine that they are going to replace my unit with is of a different color. Apparently someone in upper management at Maytag made a business decision to stop selling this particular color unit with little to no regards to the customers that had already purchase their product in that color. Had I known that they were going to discontinue the color, then I would have stuck with a standard color like white. At least I would not be faced with having a mismatch unit now because Maytag will not replace both units. To make matters worse, my washing machine and dryer is on the first floor right off my kitchen. It is not stuck in the basement way from company, etc. I am so disappointed in Maytag and their lack of consideration for their customers.

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didnt even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers. But it is a stacking unit and I used the washer which commits me to it! Maytag, Whirlpool, JennAir and KitchenAid are all the same company. I am running out of options except going to the European manufacturers! Miele will at least install the appliances. They will be my next machines and I will not have to pay a plumber twice to install them the next time!

I have the Maytag Bravos washer and dryer. The machine has broken several times every year, and every year, Maytag makes me feel like it is my fault. They built a machine, and they do not stand behind it. And I cannot get a local machinist to work on it. I have asked Maytag to replace it from the start, and they refused, telling me its out of warranty. The only thing out of warranty is the frame--all parts are new. Here is the history:On 1/04/2008, I purchased it from Home Depot, and it cost $815. Then in 4/2009, there was an F51 code, and Maytag replaced the mother board after long hold times and much pleading to help me. They said they could do nothing, because it was out of warranty. It took manager to manager to manager to get the agreement to extend the warranty. (I then found that this was a regular Maytag issue.)From 9/2010 to 10/2010, an ld code occurred. The approved Maytag scheduled service had to come out 4 different times to attempt to fix the issue. One time, they said it was broken wires for the drain pump. The next, it was off balance; and the next, it was a sensor. Then the next time, they replaced the mother board again, and again after much argument that the part was less than a year old. Each time, they get more and more difficult to deal with and made me feel more and more like I am asking them for something unreasonable. The service guys said the washer was like new.... All new parts and I would never have a problem again. It cost $80 after argument, and Maytag covered the parts.Last 2/2011, problems include a fast spin, ld code, and off balance; and it stopped working. It needed new suspension rods which cost $250. Maytag paid nothing. Then in 8/2011, ld code started again, and I would have to turn off to drain and then restart to spin. Maytag called in a service call, and they never showed up. Every time, they said they read over my file and that theres nothing they can do to help me. And no one else for me to speak to.In 10/2011, the ld code came on permanently. The Maytag call I made this time again said there was nothing they could do to help me.I am so frustrated; I dont know what to do next. I threw away an older set working washer and dryer, thinking I made a great decision to upgrade to this new set. Now my family of 5 cannot wash our clothes. No one will work on the washers locally, and Maytag treats me like Im complaining for nothing and I should just spend endless dollars to fix this machine. And Im at a loss. I had to get a part for the dryer the other day, and the parts store person told me that this washer is one of Maytags mistakes. if that is so, why wont they help me?

This Maytag Bravos is the worst washing machine I have ever had. Who ever heard of washing with almost no water? Takes way too long. Clothes not clean. Any water savings way offset by ridiculous length of washing time. I can wash and dry a load of clothes in an old stacking washer/dryer before one finishes washing in this thing. I was excited to get it and now cant wait for it to go. Wont make this mistake again.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

The washer drum fills up with very little water, very little. I can do an entire load of laundry and the stuff on top doesnt ever get wet. Went on Spring Break in Florida and a month later our clothes still smell like the beach. Grill out, and I smell steaks the next time I put on the shirt. Stain your clothes in any way, its there forever unless you hand wash it first.To get it to work at all, each time I have to start the wash cycle (I leave the soap out just to save it for the next start), let the drum fill with water, pause it, get all the clothes wet, then cancel the cycle. After it drains and the machine is off and full of wet clothes, then start it all over again adding soap this time. On the second try, set at deep cycle, it will add enough water to cover the clothes - Im guessing because it senses more clothes because the clothes are now wet from the first, cancelled cycle. During the wash cycle, Ill open the lid and robustly move everything around, almost hand washing. #Handy. The dryer is fine, Im keeping it. The washer, cant return it - been three months of this frustration (kept believing it was me, reset it multiple times, change the settings, tried everything). Im buying a new one and throwing this junk out. $700 lesson.

I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

Maytag MCT Washer & Dryer - I bought the largest capacity to save time. However even my 6ft tall husband has problems reaching the bottom to remove clothes. Even worse is the lack of water to clean clothes, washes so long it wears clothes and they are still dirty. I tried to improve on my old Neptune and Id love to have it back. I may have to junk this washer. The dryer is very slow. Buying this set was tossing my hard earned money in the trash.

Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washers cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (Im not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.

My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.

I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.

Maytag Neptune was purchased over 15 years ago to replace GE, which we purchased when children were little. I wanted a step up in quality. I remember paying around $499 for this unit. This is an analog unit. The intellidry feature has been a real asset, protecting our clothes from over drying. We have had this machine for nearly 20 years. It has been real reliable, sometimes drying 20 loads a week. Large capacity, but has to fit down a narrow and twisting stairway. Must be energy efficient, have good reviews and decent price. We always look for sales or buying incentives. Brand is secondary to quality. Knowledge of an appliances historical reputation is important. I would look at reviews, especially concerning cost of repair. I would attempt to get a hands-on view, before purchase from a reputable supplier at the best price. My dryer has only required one major repair in the time Ive had it. A few years ago we replaced the motor and blower, and I have personally replaced the drum support rollers twice. I hesitate to replace this machine, because the analog controls have proved very reliable.

RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!

This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and wont drain the water at all.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.

We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.

My husband bought a washing machine for me, February 2019, based on my request for a top load and a quick cycle time. The first issue was that the washer and dryer was the wrong color. I didn’t realize that he had ordered a stainless steel set before I accepted it. When he got home and discovered it, he called and tried to get the correct color, and Maytag refused to correct the mistake. When the technician starts the washer and dryer before they leave to make sure it’s working, it immediately becomes a used item that they can’t sell is what they explained to my husband! The technician also didn’t remove a plastic bag from the dryer vent that I asked him to check on before he attached the hose to the wall! Took me 2 days to figure out why the machine wasn’t drying the clothes properly!This Maytag washer has the longest quick washing time ever! 40 minutes! I have had trouble from day one with getting laundry clean with this brand new machine! And I’ve been washing clothes for almost 30 yrs! I discovered today that this washer only washes for 10 minutes in the soapy water and then begins draining! Unbelievable! This washing machine that takes 40+ minutes to complete a load of laundry! This is the worst experience I’ve ever had with a washer in 30 years of doing laundry! Don’t waste your money or your time even to look at this machine! It’s a poor buy!

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.

Bought a Maytag bravo xl washer and dryer two years ago. Spent around 1,500 dollars. Didnt make it a year before things started going bad on them. First the lid lock on the washer broke. I got the lid lock pulled out far enough that I could drill a hole in it and tie some thread to it to pull it out when the washer was ready to lock. Today the piece of junk just quit. Not long after the junk washer started messing up the dryer starts sounding like a fork in the garbage disposal. It still works and dries the close but you hate to even turn it on because of the noise. I will never purchase anything maytag again in my life. JUNK!

Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.

I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.

This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.

We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion. I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?

We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.

Ive had my washer for about two years and have been disappointed from the get-go. I did a lot of research and found this to be top rated... Wrong! Even though I use the HE detergent and Ive even cut down the amount with no results, it leaves gobs of soap/lint residue on most of my darks and I wind up having to either rewash on clear or rinse by hand to get rid of the stuff.Ive also noticed some snagging on some brand new towels, but I attributed that to possibly the brand. Well, then I had an issue with some very expensive bottom sheets shredding and raveling and still didnt catch on. Today I noticed a different towel with similar problems, which led me here and walah! I see Im not the only one having these issues… Darn! Warranty is expired and Im stuck!

Please save your money and do not purchase a the Bravos XL MCT Washer and Dryer! I am sickened by the fact that I spent $1,800 on the biggest pieces of junk there ever was. Youd think a company like Maytag would be able to build a product that worked properly. We are getting ready for our FIFTH visit by a service repair company that will only plug in their computers and say nothing is wrong. Well here is what is wrong: Washer does not rinse all of the soap and I have many, MANY, pieces of dark clothing that are ruined because of the white streaks all over. I have done EVERYTHING the service guys have said to do; use less soap; use the deep water wash cycle, etc. etc. There are only two of us in the household so my average load size fills the EXTRA LARGE drum maybe half full so all their advice hasnt worked. It does not rinse the water out of a load of towels (remember there are only two us so not that many towels) and I have to run it through a rinse and spin cycle. Waste of time, energy, AND money. I washed a single coverlet and had to run it through a rinse and spin cycle twice to get the water out! If you use the bedding cycle, it runs for 90 minutes and still doesnt spin all the water out! The dryer is not better either. On average, it takes one hour and ten minutes to dry 3 bath towels, a couple of hand towels and a wash cloth. One of the service people that came out, checked our dryer vent and said everything was hooked up correctly. Talk about a waste of energy!! I would do anything to get rid of these pieces of junk but we spent so much money on them Im stuck until I win the lotto or something! I cannot stress enough that you will be wasting your money if you buy any washer and/or dryer product from Maytag! Believe me, I regret it every day!

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.

Wow, I bought a Maytag Bravo 300 series washer and dryer three years ago. They have been a complete piece of crap. I spent nearly $2k on the set at Home Depot. During that time, they have been serviced four times and I am now out of warranty and the washer is constantly breaking with LD and F51 errors. The heavy dryer door with light as hell hinges fell off on my wifes foot when she was loading it. I cannot get it back on. It is rigged so it will work. I contacted Maytag and they were not helpful at all. Pretty much sorry about your luck. I will never buy another Maytag product again. I agree with other posters. Too bad you cant chose zero stars!

We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.

Home Depot is selling defective appliances manufactured by Whirlpool and refuses to provide a full refund. I purchased a Maytag washer and dryer from Home Depot in August of 2010.Washer broke in February of 2011. No parts available for repair, Whirlpool replaced washer after 4 weeks. This washer broke in July 2011. No parts are available for repair until August 17th.

The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!

I was all too excited to FINALLY own a new set! I conducted research and read reviews. We decided on the Maytag Bravo XL set (Lowes) and was thrilled! For the first 6 months. They were both fantastic! 6 months later, several times the clothes washed were soaking wet as if they had been set on soak. It continuously alerted to clean after 3 loads. The dryer... Well, evidently, if you live in a high-humidity region, DO NOT HOOK TO THE WATER LINE FOR THE STEAM OPTION. It will soak your dry clothes! After 3 loads of drying, it fails to re-start for the 4th load for at least 12 hours! When paying over $1,590 for a new set, this should not be an issue. Mind you, I do laundry once a week - 5 to 7 loads including linen. Fortunately, we paid an additional $200 for the warranty at Lowes.Lets see what happens there!

I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!

We got our Maytag fridge approx.18 months ago. There was no trouble the first year and there has been nothing but trouble for the last five months. The freezer started frosting one day which causes temp to get in danger zone - we defrost it with a hair dryer about every week and it has continued to frost up ever since. We have a friend that works for a certified Maytag repair business. He came to our rescue five times and called Maytag hot line for help.Together, they could only suggest that the gasket be replaced. He could not see anything wrong with it but we changed it just in case. Still, the problem continues. When we called Maytag customer service (877-556-57420), we were told that no one has had the problem before us. We just looked online; there are 521 complaints about Maytag. My question now is, how do we get a class action lawsuit going?

First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…

I have been buying Maytag washer & dryers for 40 years. Have always been satisfied until now. The first 2 sets of washer & dryer were great. Very little ever went wrong. Now I have purchased another set approx. 3 years ago. As of today, I will be putting approx. $300.00 in repair to the washer. Repairman said it is a bad design. It is the second time for the same problem, which was repaired a year ago! I will not buy another Maytag product if they cannot be reliable. I should not have to pay $300.00 in repair for a 3 year old washing machine. I am very disappointed.

Purchased a supposedly top-of-the-line Maytag washer and dryer (9000 Series with Steam and MCT-Maytag Commercial Technology; Washer MHWE900VJ). Just under five years of use and the repairman quotes me just over $1000 parts and labor with the overwhelming majority of that quote being parts. No wonder the Maytag repairman is the loneliest guy in town - its not worth fixing your not-yet-5-year-old machine. It kills me that companies are allowed to advertise and promote the quality and reliability of their products and less than 5 years later, the machine is going to the dump, after having paid a premium for quality. This technology was supposedly comparable to what is used in a commercial setting - not very believable in my opinion. No more Maytag or Whirlpool for me.

I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.

I bought a new washer and dryer from Clarks Appliance on North Monroe St.,Tallahassee, FL. I do not like the washer. It is a top loader and has a lock on the lid. The pause button is supposed to let you open and then is supposed to continue the wash. But it releases all the water and shuts down. I asked to return the washer because I have had it only three weeks. They wont take it back. So now I would like to trade or sell it.

I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.

Maytag Bravos XL washer and dryer. Best washer and dryer I have ever owned. I have owned about every major brand and these are by far the best. My husband is a hog farmer and the washer does a great job. I will always purchase Maytag appliances.

I bought this dryer 3 years ago and the fuse has blown three times. The dryer gets really hot and blows a fuse. The entire back of the dryer is clean and free of lint, the hose on the back, and the ventilation pipe running out of the house are completely clear, but the dryer continues breaking down. The Whirlpool NC folks have been out here three times yet it has broken down once again. I should not have to purchase another dryer after only three years!

I bought a Maytag washer and dryer 3 months ago. The Bravo XL is simply a piece of crap. No agitation and clothes come out as dirty as they went in. It also leaves soap stains on all the clothes by since it doesnt agitate enough. Nothing is wrong with the unit, just a horrible engineering piece of crap. Ive been in manufacturing for 30 years and cant even imagine how a company like this can design, test and still sell such a piece of crap. You put a shirt on the top of the load when starting and its still there at the end of all the cycles. Just absolutely horrible. Do NOT purchase any washer without the old time center agitator post. Horrible....

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.

It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.

Bought a new Bravo washer and gas dryer; Dryer model mgdb980bg. Bought it September 2013. I have had nothing but problems. The dryer would run for 10 minutes then shut off saying check lint trap. Then once it started going again, it close were even damp. It wouldnt sense so it wouldnt start. Finally it got to the point where I couldnt get my dryer working so I phone repair place. The guy came out and set the temperature. Gauges or sensors were off by over 20 degrees as well our entire starter motor was shot. That was over a month ago and we are still waiting for a part that is apparently back ordered. I call today and they said its a faulty dryer and it could take anywhere from a week to two months to get the part. I am requesting a new dryer.

Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.

I have a gas dryer from Maytag that works very well. Very easy to use and economical using it with propane. Im pleased with my purchase. Ive had it now for about 8 months. I would recommend buying another one.

I purchased my Bravo Maytag washer, dryer set May 31, 2015. I spent a little extra because they were suppose to be so reliable and last for MANY years. What a HUGE mistake! The washing machine is rusting. (A friend said, although Maytag’s big promotion was Made in America the inferior metal probably came from China). Buy cheap and to “hell” with the consumer! As many horrible reviews as I have read about the Bravo Series of washers and dryers I am shock there has not been a recall or better yet, a class action lawsuit! Rusting washing machine and have had to replace a part on my dryer...of course all cost came out of my pocket. I will NEVER buy anything Maytag as long as I live. I have told and will continue to tell my friends and family my nightmare Maytag story!!!

I purchased the Maytag Bravos washer and dryer set one year ago, and have asked myself why ever since. The oversized laundry tub is what attracted me to the model, but it sure doesnt deliver for the money it cost. On normal settings, it doesnt use enough water for all the clothes to even get wet. After the load was complete, there were areas of my clothes bone dry, and obviously still dirty. I soon learned that the only way the washer uses enough water to get all the clothes wet and clean, was to set the machine on the bulky setting. This is the only setting I use now, but all of my clothes winds up twisted together, sometimes in one big ball. As for efficiency, that statement folks is a joke! Because I use the bulky setting, it uses much more water than a traditional washer ever did, and when the load is off balanced, it will go through another rinse cycle to try to even it out. This machine uses far more water and electricity than my old school set! I suppose if you dont get your clothes dirty, you may not need to use the bulky setting, but thats the only way I can wash my laundry with this machine. The old style set I had before this was Maytag also, and lasted about 20 years. I was more than happy to purchase Maytag again, but this set has been nothing but a disappointment. I dont plan to buy another energy efficient machine again, nor would I recommend this product to anyone!

This happens to be a commercial one - I dont know why; the landlord bought it. It will not do just 1 or 2 items. I would need this for when I have a very muddy towel from the dog & dont want to put anything else in with it; or with a newly purchased item that I want to wash by itself. It gets stuck on the wash cycle & will not continue. Then I have an item(s) that is soaking wet, which I dont want to put into the dryer. And in the winter, I cant put it outside. I did an online chat about this & was told not to just put one or 2 items in the washer. What??? Im 68 years old; have been doing wash for well over 50 years & have NEVER had this problem. I dont know if this applies to all Maytags since this is the only one Ive ever had, but I would definitely not recommend this product!!!

How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...

I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, its just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - its like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling. It took 3 calls w/ Customer Service to get an ADDITIONAL lid latch that I can use to trick the machine to thinking the lid is closed - I keep the actual lid open, then stick in the lid latch I bought - take it out when Im done hand rinsing. This also enabled to to view the washing in action - IT DOES NOTHING! Clothes stay in the same place as you placed them in the tub - they dont move, they dont wash - and I bought a washer with an agitator - that is in quotes because it is a misnomer with this brand! The wash cycles ARE SO LONG it takes all day to wash a few loads of laundry. Once you select a setting YOU CANNOT CHANGE IT - the washer empties and stops, then you have to start all over again - ENERGY AND WATER EFFICIENT...REALLY???? What a bunch of you know what! This is the most inflexible piece of junk I have ever had the displeasure of owning. I have to keep jugs of water on hand that I keep filling up to at least have a bit of water. When I called Cust. Svc. at the beginning telling them my experience - the person on the phone had nothing to contribute - they couldnt even tell me what cycles might fit my needs - they told me to go back to Home Depot and ask someone there! WORST APPLIANCE WORST COMPANY.

I have owned a Maytag gas dryer for 10 years now. I have had to replace the idler and belt 4 times now. This dryer appears to be built as cheaply as humanly possible just to get it past its almost non existent warranty. The replacement parts are even worse. The idler has a bronze bearing in it as a wear item. Really??? Why was this never even considered as a part that could be lubricated at least occasionally?Granted, lots of people do not have any mechanical ability at all and just pay through the nose for a repairman to come to their place for any repair then pay dearly for the service but, I DO have mechanical ability so I do all the work myself. That is why I know firsthand about the terrible manufacturing results and the very cheaply built replacement parts available at outrageous prices.

I have Maytag Neptune washer and dryer that was purchased in 2002. Theyre still going strong. Its a great size for empty nesters like us, but if you have a big family, you might want to consider a larger capacity.

We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.

We can do nothing at the control panel even though the drum light will come on when the door is opened, we cannot turn it from the control panel. After a varying length of time, a fault code of F70 is displayed (which is not covered in the owners manual), the dryer can then be started by depressing the power button and all functions seem to be restored.

I purchased the Maytag Washer & Dryer $1891.14 with Extended Warranties Model numbers: MHW5100DW0 & MED5100DWo. In September 2014 from salesman ** at ABC Warehouse for my Wife as a Wedding Gift. The dryer started malfunctioning toward the end of October, it was randomly flashing a red light indicating Check Lint Screen and when this happens the dryer will lock up not allowing you the OPERATOR to dry your clothing. We ALWAYS check our screen before use and clean after each use, so we found that light to be odd. But anyhow we checked the lint screen and nothing was on it nor was it bent out of shape, everything seemed normal to me & my wife besides the fact we spent $1891.14 on BRAND NEW washer & dryer set thats acting weird. I called ABC Warehouse spoke to **. He said Yeah they do that sometimes, you just gotta MAKE SURE YOU BLOW THOSE THINGS OUT MAN cause they dont like it dirty. I explained to him we keep it clean then he said the screen might be slightly bent. He went on to explain how he seen that happen a lot, I just said uh huh uh huh yeah yeah. So now its like the middle of November and the DRYER Check Lint Screen Light is coming on before every load now and staying on for long periods of time not allowing us to dry our clothing. So I called ** again 2nd week of December this time asking for a new unit. He told me to call the ABC Warehouse Store Warranty Department at 1-800-722-3333. I called and they gave me a number to Master Tech Appliance 1919 Federal Blvd, Ann Arbor, MI 48103 (734) 662-0641. I immediately asked why am I calling technicians instead of new unit when my unit is still under the 1yr factory warranty and in addition too, I have purchased an 5yr extended warranty? They wasnt trying to hear that. So I called Whirlpool 1-800-253-1301 told them the situation and asked for a new unit they said NO and then added by telling me their policies and how many times they can come and attempt to fix my unit before replacing it. I screamed and shouted at them explaining to them that I have spent $1891.14 on a non-working unit for my wife as a wedding gift and I am currently drying my clothes at the local Laundry Mat, they said NO still.So I called Master Tech, they couldnt come out until Feb 3, 2015. My wife took off from work. In the mean time it completely stopped working the first week of January, we had to go to the Laundry Mat every couple days cause we got 4 kids. SMH WOW my wife is pissed, I mean furious. When ** from Master Tech showed up he looked at our unit and said its also not getting hot so he called in to his job they told him to come back and order my parts and to schedule another day to come back. 2 weeks later Master Tech called with the appt. My wife took off from work again but this time they called the day of hours into the day to tell us the parts are on back order and they need to reschedule. My wife was VERY UPSET but we did it anyways. Now remind you are dryer is still out of commission. Were going to the LAUNDRY MAT. Master Tech came 3 days later (my wife took off from work) they literally took our dryer apart (Pics Below) for it to still not work, Master Tech called Whirlpool, Whirlpool told them to order us a NEW SWITCH BOARD. Wow what the hell are you serious? So Master Tech leaves again and orders the SWITCH BOARD. They came 5 days later (My wife took off from work) new switchboard and dryer still not working. Now throughout this whole ordeal Ive been in contact with all 3 companies begging for a new unit and nobody wanted to hear that especially WHIRLPOOL & ABC WAREHOUSE. With Whirlpool knowingly the switchboard didnt fix the issue the first time, they instructed Master Tech back to my home with the same but NEW SWITCHBOARD. LOL WOW I CANT BELIEVE THIS IS HAPPENING TO US. Master Tech schedules yet another day to come by 3-13-2015 & yes my wife took off from work AGAIN just to hear ** say sorry they keep sending me back with the same part and they know its not gonna work but anyhow Im here. He switched out the Switch Board again and still nothing. I called ABC Warehouse and they finally okayed us a new dryer with delivery day of next day, which is today 3-14-2015 and when it arrives THE WHOLE FRONT DOOR IS BENT OFF THE HINGE WOW WOW WOW WOW. Now they say our new will be delivered 3-17-2015 and yes my wife has to take off from work.Updated on April 9, 2015: 3/17/15 ABC Warehouse replaced the 1st broken dryer to only return with another broken dryer, same problem, red check screen light flashing & dryer wont spin. They left here.

I bought a washer and dryer a few months ago from Home Depot Maytag. My clothes do not come out wrinkle-free. They are very wrinkled, to the point where I have to iron the perma press. The dryer I just got rid of was 30 years old, and always got the wrinkles out of the clothes. So I am very disappointed in the way yours works. I dont know what you can do, but this is not good. Thank you.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.

This Maytag Dryer (Model #MEDP575GWO) was delivered January 29th and the paint on top of the dryer is bubbling and peeling. I haven’t even had the unit 4 months yet and they tell me the warranty for “cosmetic” reasons is on 30 days. This is completely unacceptable and I will sue them if necessary. I am in utter disbelief.

My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.

Bought this machine summer of 2018 when my old washer went out. This machine is impressive looking but that’s about it. Clothes don’t get clean. Half the time they don’t even get wet! I’ve had to wash sheets two or three times to get them clean and wet. When washing jeans there is always lint and white debris on them when the wash cycle is done. I’ve tried all different settings, I’ve tried different detergents always the same problem. Wish I’d never laid eyes on this model at Lowe’s last summer. Gotta say, worst purchase of an appliance I have ever made. Don’t waste your hard earned money on this piece of junk!

I bought this new washer and dryer pair at Lowes August 2018. I chose this brand because of the very large wash tub (5.3 cu ft) since I have king size bedding. My previous washer was a front loader, and there were problems with the door seal molding and stinking, and loads had dry spots on them after washing. So within a very short time, I realized I hated this new washer. Very noisy, no agitator, very long cycles. You cannot adjust the time or water levels, and the biggest problem... I CANNOT REACH THE BOTTOM OF THE TUB! I had to steal the grabby toy out of our toy box to pull the wet load out! The laundry comes out all tangled up and horribly wrinkled, even when using the wrinkle-free setting. I line dry a lot of my clothes and now have to iron everything. Never had to do that before. I know Im stuck with this set, but will look forward to the day when it dies and I can buy new ones again.