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Maytag Dryer Model OBX MGD6500MBK
Maytag Dryer Model OBX MGD6500MBK
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Maytag Dryer Model OBX MGD6500MBK

Maytag - 7.0 Cu. Ft. Gas Dryer with Steam and Pet Pro System - Volcano Black

Remove pet hair in the dryer with the Maytag Pet Pro top load gas dryer. The Pet Pro option lifts pet hair off clothes while the XL lint trap removes loads of pet hair. This steam dryer helps prevent wrinkles while Moisture Sensing helps prevent over- and under-drying on every load on this clothes dryer for pet hair.

Manufacturer: Maytag

MODEL: OBX MGD6500MBK

MSRP: $1259.99 USD


Maytag Dryer Model OBX MGD6500MBK Error Codes

CODE: PF 
PROBLEM: Power failure 
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged. 

CODE: F-01 
PROBLEM: Main electronic control board failure 
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board. 

CODE: F-02 
PROBLEM: User interface keypad failure 
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board. 

CODE: F-22 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-23 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-26 
PROBLEM: Drive motor failure 
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor. 

CODE: F-28 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 

CODE: F29 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 
 


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Dryer Model OBX MGD6500MBK

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Product Reviews:

We purchased a brand new Maytag washer dryer and had nothing but problems w
We purchased a brand new Maytag washer dryer and had nothing but problems with both. After talking with corporate several times, trying to reach the CEO, the customer service person told us that the problems were buyers remorse. Needless to say we will never purchase another Maytag/Whirlpool product as long as we live. We are going with Electrolux!
Published: May 11, 2020
Christopher of Cocoa Beach, FL
Source: consumeraffairs.com

I bought this range (Gemini Double gas range) in 2010 but was not installed
I bought this range (Gemini Double gas range) in 2010 but was not installed in my house until 2011 due to time delays in kitchen re-model. I paid $1310.00. It was serviced 3 times once under warranty. About a year ago the igniter went in one of the ovens for the second time and one of the stove burners wouldnt light. Since the other oven and 3 other burners worked we didnt call for repair, then a second burner stopped working and we called our Maytag dealer. 2 different service techs came one with more experience and both said the same thing the stove wasnt worth fixing due to cost of parts. One of the problems was the screws in the burners couldnt be removed due to rust and deterioration of the screws. They would break and cost other components also to be needed. So after 7 years of use and already having repairs done I have to buy a new stove. It will not be a Maytag. I also bought a top of the line Maytag dishwasher and one month past the 5 year warranty the electronic panel burned out. After calling Maytag and complaining they did agree to pay for the part close to $300 but I still paid for labor. When I looked at reviews for the oven before purchasing they werent too good but wanted a double oven at the time and always had good luck with Maytag in the past. I thought buying a higher priced model would be better quality. Not so. After calling Maytag today the best they could offer was to buy an extended warranty for $380, I declined. My advice - Listen to the reviews. The Maytag repairman isnt sitting around idly anymore!
Published: July 18, 2018
PATRICIA of Cropseyville, NY
Source: consumeraffairs.com

The first problem happened a month after we bought the horrible product. I
The first problem happened a month after we bought the horrible product. I had biscuits baking in the oven and the oven door locked itself like when in self-clean mode. Maytag sent out a repairman that had the part in his truck because they knew there was a problem with that models door. I pointed out that the door does not shut properly, causing inaccurate heating and scorching on the outside of the oven door. The repairman insisted that it was shut properly, and that it was designed at the angle the door sits. He replaced the scorched part of the door, but it immediately scorched again. I have had the part replaced 3 times, and will not do so again until we sell the house. I have spent over money over and over again to make the repair, because it makes the stove look like it is filthy with grease. Now, all the dots painted on the glass top are coming off, and the remaining black glass behind it also looks like burnt grease. It is so embarrassing when entertaining; but the stove is clean. I spent a lot of money for this, and it has been junk from day one. Avoid purchasing.
Published: December 20, 2015
Randy of Lutz, FL
Source: consumeraffairs.com

We bought what was supposed to be the top of the line Maytag dishwasher as
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
Published: January 18, 2015
Spencer of Calhoun City, MS
Source: consumeraffairs.com

Fifteen months after purchase of the top load washer, we have had to call i
Fifteen months after purchase of the top load washer, we have had to call in repair. The lid lock and sensor have went out on the machine and the repair costs are equal to the purchase of the machine. Whether the consumer has an extended warranty or not, this is unreasonable. So hear this Maytag, the CONSUMERS will invest elsewhere when delivered cheap merchandise like this even if it is Made in the USA as you wish to tout in order to bait the consumer for their money instead of providing superior quality American products. This consumer is sending this machine out the door.
Published: January 5, 2017
Jo Ann of Lafayette, GA
Source: consumeraffairs.com

I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfor
I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfortunately, my washing machine broke and I bought the extended warranty. After many visits from the repair company, it was determined that one of the parts needed was on back order indefinitely. Maytag decided that they would replace the washing machine. Sounds like a fair and good deal, however, the washing machine that they are going to replace my unit with is of a different color. Apparently someone in upper management at Maytag made a business decision to stop selling this particular color unit with little to no regards to the customers that had already purchase their product in that color. Had I known that they were going to discontinue the color, then I would have stuck with a standard color like white. At least I would not be faced with having a mismatch unit now because Maytag will not replace both units. To make matters worse, my washing machine and dryer is on the first floor right off my kitchen. It is not stuck in the basement way from company, etc. I am so disappointed in Maytag and their lack of consideration for their customers.
Published: November 20, 2014
Sheree of Springfield, MA
Source: consumeraffairs.com

First the dishwasher - Control board no longer works. Seen many people with
First the dishwasher - Control board no longer works. Seen many people with same problem. Dishwasher sitting there useless since cant afford to replace. Will cost as much as the purchase. Stove has defect between glass on oven door. Aqua clean feature is a farce and I feel vent at bottom of oven is asking for a disaster if any grease should spill in there. Maytag will not honor or admit any defects.
Published: October 22, 2015
Lory of Duluth, MN
Source: consumeraffairs.com

I have a fairly new washer Maytag model #MHWE500VW serial #CSY0303991. I ne
I have a fairly new washer Maytag model #MHWE500VW serial #CSY0303991. I need Part # W10415587 doesnt excist for my washing machine anymore. Its been on backorder since Apr-May 2011. Maytag/GE insists that they are not responsible. As long as they can say backorder technically they are not liable for anything and dont really care that me the customer is having a problem and they Blatantly refuse to even investigate. I spoke with a GE supervisor just today and she basically told me wont help you because my appliance is out of warrenty. And she explained to my that my complaint will go into a file that no one will ever see. I searched the internet only to find hundred of other consumers are waiting for this same part. Ive called distributors & manufactuers. Same answer, backorder. My warrenty people are trying very hard to help me but again Maytag/GE refuse to help. Very dissappointed with this company. Wont be purchasing Maytag/GE products again. Wheres that guy in the commercial with nothing to do when you need him??
Published: July 14, 2011
Judy of Camarillo, CA
Source: consumeraffairs.com

I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the
I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the microwave stopped working. It was serviced under warranty. However, on 10-31-11, the microwave stopped working again.
Published: November 3, 2011
Alex of El Monte, CA
Source: consumeraffairs.com

3 years into the buying of a Maytag Bravos XL MCT washing machine (Serial #
3 years into the buying of a Maytag Bravos XL MCT washing machine (Serial # **) and already had to replace the original control panel for a cost of $400+ in less than 2 years of the buy. Now AGAIN the replaced control panel is now once again shot and the machine is not starting. The appliance needs to have a #manufacturers recall for the control panel. #Maytag #Whirpool #BetterBusinessBureau Note -- all existing customers, please lodge manufacturers complaint for the control panel issues @ 1-800-344-1274. (Even if you dont pay because of extended warranty or plan coverage, if you are facing the control panel issue year on year). All future customers, buy this appliance at your own risk.
Published: November 18, 2019
Rika of Princeton, NJ
Source: consumeraffairs.com

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months i
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
Published: August 12, 2016
Sheri of Waterville, MN
Source: consumeraffairs.com

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had t
Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.
Published: April 27, 2017
Debi of Ellijay, GA
Source: consumeraffairs.com

Bought a new home in July of 2016 and the builder had included a Maytag Bra
Bought a new home in July of 2016 and the builder had included a Maytag Bravos XL washer and dryer. They are THE WORST performing appliances I have ever used! I will replace as soon as I have the means to do so. DO NOT PURCHASE the Maytag Bravos XL appliances. The engineers that designed them should be fired! The washing machine makes an incredibly loud noise (like an old starter grinding in a 50s car). Im told that this is normal for the machine. Does NOT clean well and leaves soap spots on dark clothes... leaves them on light clothes but I cannot see them. Whites come out dingy even with bleach. The tub is so deep that I have to use tongs to get out smaller items, I am 53 tall and have never had this issue before. Soap dispenser drawer wont stay closed during wash cycle. Clothes are so badly tangled during the wash cycle that it is hard to describe the wrinkled mess that has to go into the dryer.Dryer issues: Very loud. Very wobbly and unstable, and yes, it has been leveled 3 times. Bed linens have to be separated at least 3 times during the drying cycles because they twist and wad up into big, wet knots of cloth. Infuriating!!! Dry time is very long unless you wish to cook your clothes. So disappointed in this product. Total rubbish!!
Published: December 26, 2016
K. of Cherry Hills Village, CO
Source: consumeraffairs.com

The control (computer) stopped working. The Maytag Centennial washer would
The control (computer) stopped working. The Maytag Centennial washer would not turn off. I had to unplug it from the electrical outlet to get it to stop. The repairman had to replace the computer panel. He said it had burned up. I bought this machine from Lowes on January 11, 2011. It lasted 15 months and cost me $265 to get it repaired. I called Lowes and because I did not buy the extended warranty, they would not even talk to me. When I pay about $500 for a washing machine, I expect it to last longer than 15 months! I will never buy another Maytag appliance! Customers beware: these products are a bunch of junk. Even the repairman told me so.
Published: April 25, 2012
Martha of Moultrie, GA
Source: consumeraffairs.com

Bravos 4.3 High Efficiency Washer - The worst washer ever. I recently retur
Bravos 4.3 High Efficiency Washer - The worst washer ever. I recently returned from burying my step-mother. She actually used the same washer and dryer, by Maytag, for over 50 years. Those days are gone forever. This is my second set of Maytags in ten years. The first literally stopped working just after the first year warranty ran out. I still have them inside my pantry, like a set of anchors. Notwithstanding that, I thought, Maytag was a good brand, it must have just been the style of machines, so I purchased these in January. After over six months of usage, I am amazed at how many times I have to wash a single load of clothing to get the items clean. Who cares if the machine saves water? What was wrong with having an agitator? I literally have to remove freshly laundered clothing, turn it over and run the wash again to get the top of the laundry clean. I have had a blanket finish for the fourth time to get it clean, only to have to hang it outside because it is so full of water, the weight keeps it from spinning properly. And why would you remove a timer feature which permits very busy, working people, to wash their items while they are on the way home or in the middle of the night so that there is no waiting to pop the clothes in the dryer? None of the cycles takes less than 80 minutes to complete. Who has 80 minutes to wait on the washer to do its job? I am so upset about the amount of money I spent on all of these machines. Just think, I could have brought the over 50 years old set home from my step-mothers and had a washer and dryer do what they were supposed to do -- clean the clothes.
Published: August 20, 2017
Corinna of Richmond,, TX
Source: consumeraffairs.com

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review
MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.
Published: January 26, 2015
Cindy of Shawnee, KS
Source: consumeraffairs.com

Pretty much the same complaint as Ive read about the Maytag dishwasher cont
Pretty much the same complaint as Ive read about the Maytag dishwasher control panel issue. I purchased ours in Nov. 2009, issues began in April 2011, and service call for $129 where the technician said it needs a replacement control panel. I spent another $130 for the part and warranty on this specific part. In December 2011, issues occurred again. I ordered a new control panel in January and was told 3-5 days, called after 10 days and was told it was on backorder and should be shipped sometime in March. Youd think the Maytag President would be embarrassed for producing a product like this that in my eyes has tarnished what was a reputable household brand. Not that it will do any good but I will mail a letter to the President. One positive, our kids are learning to wash dishes the way I did as a kid, by hand. I sure hope the new control panel we hope arrives in March fixes this problem for good.
Published: February 13, 2012
Dave of Little Canada, MN
Source: consumeraffairs.com

I purchased my Maytag HE washer from Home Depot. I immediately started gett
I purchased my Maytag HE washer from Home Depot. I immediately started getting spots on my clothes that looked like bleach had taken the color out. After trying 3 times to get a tech to my house, he came in and looked at it a few minutes. He said nothing was wrong and to run a cup of water through it. I called back the next day (5/17/11) and told them Im still having problem. They told me to call the appliance team and have a different tech come out. I called and left a message. No one called me back. I called the next day and asked for a supervisor (Kitty), who gave me specific numbers to call. I called an appliance repair, who was leaving on vacation and gave me yet another person to call. Finally, I got Scott out to look at the washer on 5/27/11. He said the only thing he sees wrong is it got very sudsy, so use less soap. I started using the smallest amount of soap and diluting it with water, running the washer on the bulky cycle and running water through the machine if I ever used bleach. Did it solve the problem? No. Finally in December 2011, the machine ruined a very expensive shirt. I called Maytag and was informed that if a tech comes out, I would have to prove the machine has failed or they would charge me. I have contacted Maytag and informed them of everything, including all of the damaged clothes. I was told they could not compensate for consumer error. I informed them the only error I made was buying a Maytag product, and I will never make that expensive error again.
Published: January 17, 2013
Jenny of Cartersville, GA
Source: consumeraffairs.com

I love this washer. You can fill all the way or energy setting but either w
I love this washer. You can fill all the way or energy setting but either way it does the job. I paid 1200 for a Whirlpool. it was broken within 6 moand couldnt get service repair. With the Maytag it was on sale for 550 cash. It stop spinning. I called for service. They were there in 2 days on time and 20 minutes it was working. It was a needle stopped it. Just reprogrammed and wa-lah!
Published: May 12, 2020
Martha of Cleveland, Texas
Source: consumeraffairs.com

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Mayta
I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.
Published: February 29, 2012
Chris of Evans, CO
Source: consumeraffairs.com

I have a Maytag Precision double oven 850 series. The upper oven handle doe
I have a Maytag Precision double oven 850 series. The upper oven handle does not fit snugly and has been broken 4 times. I have had to order 4 new handles because the hardware does not seem to secure the handle to the oven door. There are no problems with the lower oven door.
Published: June 25, 2012
Robert of Boca Raton, FL
Source: consumeraffairs.com

This is Maytag model: MVWB765FWO-Top loader. HE rated. It handles mixed loa
This is Maytag model: MVWB765FWO-Top loader. HE rated. It handles mixed loads without balance issues but I cannot yet address reliability. The new machine averages 7+ loads weekly and is in the 8th week of use. The overall performance is clearly superior to the Kenmore Elite it replaced.
Published: September 12, 2017
John of Zephyrhills, Florida
Source: consumeraffairs.com

We purchased both a new Maytag washer & dryer in 2011. Our dryer, Model
We purchased both a new Maytag washer & dryer in 2011. Our dryer, Model #7000XG1 all of the sudden started thumping when we were drying our laundry. After we called a technician to come out, he stated we had a crack in our drum. How in the heck does that happen in 4 years time and only laundering for 2 people? Of course this steel drum should not wear out before the other parts, but it did. Since there is a backorder on the replacement drum, it makes you wonder if this problem is wider than it seems. Also, Maytag would do nothing for us other than offer us the purchase of a new dryer at a discounted rate good for only 7 days of their offer. Seriously, how about standing behind your product? And, then again, why would we be enticed to spend that kind of money on the same type of product that has flaws? Uh, duh Maytag or Whirlpool. Silly fools you are.
Published: December 10, 2015
Sherry of Lansing, MI
Source: consumeraffairs.com

I purchased two high end Maytag machines, one washer and one dryer, approxi
I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.
Published: August 12, 2014
Dale of Watervliet, NY
Source: consumeraffairs.com

Ive had this Maytag microwave for about 4 years and the magnetron had to be
Ive had this Maytag microwave for about 4 years and the magnetron had to be replaced. The keypad was replaced three times due to SE code shutting down unit which happened again. When I explained this to Maytag, they said it is out of warranty. I explained to them that the last keypad which was replaced was only 6 months old. They replied but the unit is out of warranty! I would never recommend Maytag or any affiliated companies to anyone.
Published: July 2, 2014
gary of Island Park, NY
Source: consumeraffairs.com

Convenience, small, clean while you doing other jobs, it cleans while you s
Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.
Published: March 17, 2020
Brushall of Glendale Heights, IL
Source: consumeraffairs.com

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 200
I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.
Published: October 4, 2011
Cheryl of Bethel Park, PA
Source: consumeraffairs.com

We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. Th
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
Published: September 5, 2012
Angela of Costa Mesa, CA
Source: consumeraffairs.com

Bought this because of the load capacity and it seemed like it would be a g
Bought this because of the load capacity and it seemed like it would be a good purchase to help save on water. But worst mistake ever. The water level barely touches the clothes on top. It barely has any water whatsoever. All my dark colored clothes come out with residue. It’s disgusting and cleaning with Affresh does no good either. Very disappointed with the company.
Published: April 17, 2019
lil of Brooklyn, NY
Source: consumeraffairs.com

Less than 1 year ago, my washing machine that my husband bought me was a Ma
Less than 1 year ago, my washing machine that my husband bought me was a Maytag Mod #MVWC200XW0. It went. The repairman came and had to put in a brand new capacitor and less than 3 months later, there are two things that are wrong with the washer and I cant use it again. I have to go to the laundromat and take clothes elsewhere to get them done. I took out an extended service agreement in January. Maytag deducted $21.18 from my checking account and they never sent me an invoice for the balance of $42.36. I kept calling and trying to get an invoice. Then on June 25th, I received a letter in the mail that they cancelled my service agreement. I guess this was cancelled in May and they sent me a letter a month later. Now, the repairman was there last night and they could not fix it without us paying upfront and the extended service plan said they didnt even know if we would get reimbursed for any of the parts. This is very poor for a washer that is just a little over a year old. As far as I am concerned, this washer is junk and needs to be junked. My husband got a lemon. I am not putting this amount of money in something that every 3 months has something going wrong with it. I would appreciate a phone call back or something that could be done. Thank you.
Published: June 27, 2012
Patricia of Tionesta, PA
Source: consumeraffairs.com

We had a house built in 2007 and bought all new Maytag appliances - washer,
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
Published: January 19, 2016
Terrie of Harvard, IL
Source: consumeraffairs.com

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did n
Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.
Published: November 30, 2011
Elaina of Greensboro, NC
Source: consumeraffairs.com

This Bravo Top Loading Washer does not thoroughly clean my clothes. It does
This Bravo Top Loading Washer does not thoroughly clean my clothes. It doesn’t fill properly with water, and it leaves soap residue on my clothes, because it’s not using enough water. I’m using the 2 rinse cycle trying to prevent this, and it’s still not enough. It has actually ruined a few of my items. It is the WORST washing machine I’ve ever purchased. I’m disappointed in Maytag for producing such an awful machine and Sears for selling such a sub par product.
Published: July 4, 2018
Melanie of Sugar Land, TX
Source: consumeraffairs.com

Washer goes off-balance even when clothes are evenly distributed in tub. Wh
Washer goes off-balance even when clothes are evenly distributed in tub. When it is turned off to rearrange clothes (which may have to be performed a couple of times), washer goes back to starting cycle which means more water. Afraid to do laundry unattended.
Published: April 21, 2014
Delia of Newark, CA
Source: consumeraffairs.com

Maytag stove MGR7662WW - I purchased this stove about 4 years ago. Now, the
Maytag stove MGR7662WW - I purchased this stove about 4 years ago. Now, the stove will not light. I called in to Maytag only to be told I must pay a service fee or purchase a repair manual. It’s very strange. My old Kenmore lasted 22 years and here I thought Maytag would at least last 10 years less than half the life of my old stove, realizing products today are not what they used to be. Maytag, the dependability people, I guess that old Maytag commercial where the Maytag repairman is so bored claiming no one needs service for a Maytag product is really false advertising. Buy American products; I’m not really sure who is the current country who is home to the great Maytag corporation. I guess me and my wife will spend another $700 on another brand stove and try this process all over again, hopefully not again in approx 4 years.
Published: March 4, 2013
Ke of Elberon, NJ
Source: consumeraffairs.com

Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings
Maytag Bravos XL top load. I purchased 2014. Three years old drum bearings went out, just two people in home. Very expensive to repair. Three years later I hear bearing going out again, in mean time had a F51 pop up and that means major failure call for service. I called Speed Queen and ordered a machine with all metal parts delivered the next day, and it is Made in America. I had purchased Maytag because of name but I will never purchase another Maytag. My friend had the same experience same time frames.
Published: July 8, 2020
Beverly of Pearland, TX
Source: consumeraffairs.com

I called Sears to have a simple repair done to my Neptune washer and receiv
I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.
Published: November 4, 2015
Brian of Grantham, NH
Source: consumeraffairs.com

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to
Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!
Published: August 7, 2015
Stephanie of Terrell, NC
Source: consumeraffairs.com

My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its pron
My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.
Published: April 5, 2012
Kala of Deptford, NJ
Source: consumeraffairs.com

How can any company with a reputation that we all have grown up with MAYTAG
How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...
Published: July 26, 2013
Greg of La Porte City, IA
Source: consumeraffairs.com

I have a dishwasher that would randomly leave chunks of food on dishes, abo
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
Published: October 17, 2011
Jacques of Glendale, AZ
Source: consumeraffairs.com

I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warra
I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!
Published: August 17, 2012
Lisa of Orlando, FL
Source: consumeraffairs.com

I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for t
I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.
Published: February 1, 2016
Karen of Gainesville, VA
Source: consumeraffairs.com

My original GE dishwasher that came with our house finally crapped out afte
My original GE dishwasher that came with our house finally crapped out after about 8 years of use in 2007. Bought a Maytag from Home Depot for around $400. Dont remember the model number. It worked okay but then in the middle of 2010 we got a letter in the mail saying our machine was being recalled because the heating element might catch fire (!!!). The recall gave us the option of getting it fixed or getting a $150 rebate. We chose the rebate option so we trashed this dishwasher and went back to Home Depot to buy another one.We found a very nice Maytag with the stainless steel tub and the racks with the lifetime warranty against corrosion (which was good because our previous Maytag had started to leave rust on our dishes because the plastic on the tips of the rack tines was starting to come off), model #MDBA979AWB1, serial #FY2501885. The one we found was a no-box display model but it had all the accessories with it and still had the factory warranty. We got it for just over $300 and with our rebate applied we were out the door for under $200 including tax. I installed it myself and didnt have any issues for quite some time. My wife and I were both very happy with how clean the dishes got!Now, last night the dishwasher wouldnt start. I checked it out this morning, made sure it had power and was able to get some lights on the control panel to light up but still couldnt get it to start. Looks like Ive been victimized by the control board as most of these complaints have said. I guess I should consider us lucky since ours seems to have lasted longer than the average 18 months to 2 years. Will be contacting Maytag and Home Depot to see what they can do but after reading all these negative reviews Im not hopeful.
Published: September 15, 2014
Jeff of Rio Rancho, NM
Source: consumeraffairs.com

I purchased my oven in May of 2012. Ive tried numerous times to use the cle
I purchased my oven in May of 2012. Ive tried numerous times to use the clean cycle. There is absolutely no way it works. I contacted Maytag on 1/13/14 and their response was to explain the concept of AquaLift Technology as if I didnt already know that. They said I should use the plastic spatula (as if I had not already done that). They urged me to email whenever the need arises (as if that will do any good, they obviously acted like there was nothing wrong with their AquaLift technology). Someone should hold them accountable for their faulty product. Maytag is now a dirty word in this consumers vocabulary, and no amount of scraping ...with a plastic spatula will clean up the mess they sold me. I hope it breaks so I can go buy a product from a company where self-clean does not mean I am scrubbing (with no success) and running a clean cycle numerous times in an afternoon to try and get a spillover cleaned up.
Published: January 20, 2015
Faith of Eudora, KS
Source: consumeraffairs.com

If the control panel light on your Ice2O refrigerator starts flashing you w
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
Published: June 23, 2014
Junior of Florence, KY
Source: consumeraffairs.com

I purchased a bottom freezer Maytag refrigerator two years ago. It recently
I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.
Published: August 7, 2014
Don of Portland, OR
Source: consumeraffairs.com

Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago w
Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago we purchased a Bravos XL top load washing machine directly from Whirlpool. Like many other reviews, it is impossible to keep the machine from going out of balance and trying to tear the laundry room apart. I called Maytag and of course they want to make sure the machine is level in at least 3 dimensional space as well as 2 parallel dimensions per String Theory. As far as the 3 dimensions, I assured them I had already thought of this (as an aside, ever try to find any flat metal on one of these machines? Kind of helps when using a level.)So after more exciting conversation, they offered me a Warranty for $437. While trying to control my laughter, I said I could trash the Bravos and buy a new machine for that price. As far as repairing it, it cost $120 for a repairman to grace my door step plus $35 every 15 minutes plus parts -- again, the decision is to trash it and buy a new machine. In case I was too subtle in my comments, I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN. Im too frustrated to tell you about my KitchenAid fridge. As much as I detest it, I am forced to join the buy and trash 5 year club . Sometimes the good old days were really better.
Published: July 20, 2017
Craig of Alto, MI
Source: consumeraffairs.com

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE
We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.
Published: July 10, 2014
don of Westerville, OH
Source: consumeraffairs.com

Unless you’re doing laundry for an army don’t buy the Maytag commercial
Unless you’re doing laundry for an army don’t buy the Maytag commercial washer MVWP575GW. I should have gone with my original choice but my husband was concerned with the durability and warranty hence why we purchased this washer. It’s just the 2 of us and I frequently use the delicate cycle. Unknown to me at the time you can not adjust your water level so if you’re washing delicates plan on wasting a lot of water unless you only wash your delicates once a month. In my opinion delicates are undergarments, blouses, etc. delicate cycle in “deep water wash” only. As far as we can tell the wash cycle at its longest is 8 minutes which I guess for commercial grade is probably correct. However there is a presoak option that I don’t the believe does the work of a longer wash cycle. If you have to do a quick scrub on a piece of clothing as the washer is filling up you can not do this as everything stops once the lid is up.Last but not least the washer is loud it sounds like it’s going to break down at any minute. I’m sure many of the issues people have with products today are due to government regulations. I’ve tried contacting Maytag customer service on numerous occasions to see if I’ve been doing something wrong even though I’ve read through the operating manual several times, I’m currently on hold for 20 minutes. Doing the laundry has never been the highlight of my day but I never minded it until now. I absolutely dread it now. My suggestion would be if you like the features on your current washer, spend what you need to to get it working properly which is what I wish I had done with my 23 yr old washer. Worst purchase I’ve ever made!
Published: November 10, 2020
Barbara of Binghamton, NY
Source: consumeraffairs.com

Refrigerator failed in less than 7 years. In August 2005, I purchased a new
Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.
Published: May 17, 2012
April of Rio Rancho, NM
Source: consumeraffairs.com

We bought a freestanding Maytag gas range and oven two years ago for our la
We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!
Published: August 7, 2014
Heather of Concord, NH
Source: consumeraffairs.com

Have had continual problems with Maytag Bravos. They will replace in under
Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.
Published: May 21, 2015
d of Garland, TX
Source: consumeraffairs.com

Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far
Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far right 3 buttons stopped working. I contacted Maytag to see if there was an issue with this and they reported that there was not. I had the part replaced in 06/2013 at $280. It cost me 1/3 of the purchase price of the dishwasher. The repairman said that he sees this a lot with Maytag control panel issues.On 08/02/14 the same exact issue occurred. I contacted Maytag online on 08/02/14 and didnt hear back until 8/13/14 to say that there was no known issue and all they could do was recommend a repairman. I also called before I heard back via email and they said the same exact thing, there is no known issue and we can do is recommend a repairman. I am not interested in repairing. Been there, done that. Not doing it again. I researched the issue of the 3 far right buttons not working and there are several forums and discussion topics out there. I find it hard to believe that MAYTAG is not aware of this issue. If you GOOGLE the model you will see the same issue. Not only is the MAYTAG product poor, but they have the worst customer service I have ever seen.
Published: August 14, 2014
Lynette of Virginia Beach, VA
Source: consumeraffairs.com

Maytag washing machine exploded sending glass shrapnel everywhere. At this
Maytag washing machine exploded sending glass shrapnel everywhere. At this point I believe Maytag should replace the machine. I appreciate after MANY hours on hold and being transferred that you are sending a repair person out, but there is tiny glass shrapnel all over inside. This is crazy, and a MAJOR safety concern.??? Update - can’t find parts or an eta. Replace the machine!
Published: April 12, 2021
Amber of Hopkins, MN
Source: consumeraffairs.com

I have been a Maytag customer for many, many years. In November, 2014 we de
I have been a Maytag customer for many, many years. In November, 2014 we decided to buy a new matching pair. No problems with dryer but the washer has been a nightmare from day one. Have had at least 5 service calls (lost count). The washer constantly smells. Clothes are not clean. Have to buy and run Affresh tablets weekly. Spend more on wash machine cleaner than laundry detergent. Funny thing is Maytag/Whirlpool makes the expensive cleaning tablets. The customer service at Maytag has not been helpful from day one. They recommended I buy an $150.00 extended warranty. Stupidly I agreed and regret doing it. They still have not fix the machine under the one year original warranty. NEVER BUY A MAYTAG BRAVOS WASHER.
Published: December 8, 2015
Tamara of Baton Rouge, LA
Source: consumeraffairs.com

We paid over 2000.00 for our refrigerator in May 2011 and within a year ice
We paid over 2000.00 for our refrigerator in May 2011 and within a year ice started forming on the bottom and then leaking out on to the floor. Every week I have to get out large beach towel to lay under the pull out drawer, break up the built up ice and then pull it out onto the towel. I too called Maytag who said it was out of warranty. Now today I notice a significant temperature drop in the refrigerator and freezer. Whats odd is that the day before yesterday the freezer was so cold the ice cream was solid as a rock. I have not changed the factory settings since it was installed. I HATE MAYTAG!!!
Published: May 9, 2015
Laura of Sacramento, CA
Source: consumeraffairs.com

Side by side refrigerator model #msd255oveu01. I bought this refrigerator A
Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.
Published: March 20, 2014
Mitzi of Lima, OH
Source: consumeraffairs.com

After 2 years the oven didnt work. I had a repair fix it for $500 but if I
After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.
Published: January 24, 2017
Rita of Brampton, ON
Source: consumeraffairs.com

We just received a Maytag delivered by Home Depot. THe box the diswasher ca
We just received a Maytag delivered by Home Depot. THe box the diswasher came in was soaking wet. I called within 30 mins of delivery to report this. Home Depot called and Maytag refuses to replace the diswasher stating that it comes wrapped. No it does not, the diswasher and insulation were soaking wet. Maytags response is just let it air out. So Im supposed to air out a 470.00 brand new dishwasher. Home Depot is also getting its one star review for refusing to replace it and letting the third party contractor get away with delivering a damaged unit.
Published: December 13, 2019
A of Fort Lauderdale, FL
Source: consumeraffairs.com

Our new Maytag Bravos XL machine quit just 43 days after being purchased. P
Our new Maytag Bravos XL machine quit just 43 days after being purchased. Purchased from Lowes, but since it was past 30 days since purchase date, Lowes could not do anything to help. Lowes directed us to an appliance repair service that they use. We had to wait another 3 days for repairman to come out to look at the machine... only to find out that a drain pump would need to be replaced, along w/ the diagnostics board since it was not working either. Parts would be ordered & were expected to arrive 3-4 days later. It has been a week later & the parts still have not been shipped out by Whirlpool. We are now on almost 2.5 weeks w/o a washing machine. I usually research & read customer reviews before making a major purchase. However, we had to quickly get another washing machine & dryer, so felt like Maytag was a SAFE choice since I had Maytag several years back. (That Maytag was your basic washing machine w/o the bells & whistles before machines had bells & whistles.) Will I purchase another Maytag again after this occurrence? Probably not. In fact, I am so aggravated & frustrated at this point, that I would love to just throw the machine out in the middle of the street!
Published: September 10, 2015
Jo of Clayton, NC
Source: consumeraffairs.com

I called Maytags customer service about an over the range microwave that wa
I called Maytags customer service about an over the range microwave that was bought 2 years ago and barely used. The mechanism in the microwave on the latch for the door, clicked into the body of the unit and therefore the door does not register closed which doesnt allow it to come on. After explaining this issue to the customer service rep, she insisted that the only thing that Maytag would stand behind was the part if needed. A service call would be between $100 - $150. The microwave isnt even that old and why would Maytag not stand behind a like new unit? I bought 3 Maytag products and I am now regretting it. I had asked to speak to a supervisor and she just proceeded to repeat the same thing the sales rep did. They will only cover the cheap part if needed.What happened to Maytag being top of the line? Apparently they dont care about standing behind their products and would rather you buy an expensive extended warranty to cover their cheaply made appliance. I think they should be under review as a company. I would somewhat understand paying if my appliance was 5 to 10 years old. But its basically new. How is there no protection for customers when it comes to purchasing lemons from an appliance dealer? I will NEVER buy Maytag again and plan on selling my 2 other newly purchased appliances before they have issues. Maytags reviews on social media are terrible. All they offer are the words Im sorry and I understand your frustration. I assume thats just what they have written down in front of them to tell everyone who calls with issues. How do you not stand behind your products! I wish I could select no stars vs the 1.
Published: June 10, 2019
Mia of Kansas City, MO
Source: consumeraffairs.com

Water level is totally inaccurate, if you do get enough water in it, it wil
Water level is totally inaccurate, if you do get enough water in it, it will not spin clothes dry. This is the worst purchase I have bought in my entire life. This washing machine fails in every aspect period!! AND the matching dryer is a waste of space as well, clothes come out damp regardless of setting or time period. When I was younger, Maytag meant something, not anymore! I have searched to see if there are replacement sensors, or upgraded components to make these machines work properly, that I would even be willing to pay for myself and get them installed to make them functional, but NO they dont even offer that... we are just stuck with them. My water bill is higher and my electric bill is higher too! From these machines. I wouldnt even sell them used to another person. I wouldnt want them to inherit these problems, but as soon as I can save up enough money {being disabled} I will get these hauled off and buy a set of Speed Queen machines. My wife and I are so repeatedly disgusted!! I wish I had the receipt so I could post it for more proof.
Published: June 6, 2017
Shelby of Marion, KY
Source: consumeraffairs.com

I purchased this Maytag Bravos XL Washing Machine at Lowes in California, M
I purchased this Maytag Bravos XL Washing Machine at Lowes in California, MD for about $800 on April 8, 2018. What a disappointment for a Made in America product! BUYER BEWARE - DO NOT BUY! I agree 100% with the reviews and comments. This washing machine is a PIECE OF JUNK! It does not clean clothes! It does not provide enough water to get all clothes wet! All it does is shake the clothes back and forth and stays in the same order you put the clothes in. I agree with one of the reviews that it does nothing but crumple/wad the middle items together and rub them. And the clothes are DIRTY!! I will be calling Maytag 1-800-344-1274 and demand for my money back!! Lowes should STOP selling this product!
Published: September 4, 2018
Carmela of California, MD
Source: consumeraffairs.com

Just read Ann of Colorados (posting April of 2014) message about her Maytag
Just read Ann of Colorados (posting April of 2014) message about her Maytag Bravo washing machine and its like I wrote it myself! Our Bravo started with making a loud noise during the spin cycle which turned into oil or a dark liquid spraying out from under the machine, along with saying UL, so I would adjust the load and get it going again only for it to start the spin and rinse cycle all over too! We have 5 people in our family and cannot afford to not have a working machine. We purchased this machine only a few years back to replace another product that was also a piece of junk. I guess as a last resort I will try a Spin Queen which is American made and hopefully will work! Very disappointed in Maytag. Whatever happened to Machines lasting like they did for our Grandparents?
Published: May 17, 2014
T. of Plymouth, MI
Source: consumeraffairs.com

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week a
Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.
Published: July 6, 2016
Steve of Holland, MI
Source: consumeraffairs.com

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week t
Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.
Published: February 9, 2016
Barbara of Southampton, ON
Source: consumeraffairs.com

We bought this washer in 2009. It has only been 5 years and we had a proble
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
Published: May 3, 2014
Ann of Barnstead, , NH
Source: consumeraffairs.com

This dishwasher has an electronic control panel that is faulty. Within one
This dishwasher has an electronic control panel that is faulty. Within one year of purchase, the control panel shorted out. It was replaced under warranty. Almost exactly a year after that, the same part failed for the same reason. This time, Maytag refused to replace it for free since it was out of warranty. A new control panel would have cost over $250. Disappointed with this Maytag product and their refusal to replace an obviously defective part, I decided to buy a new dishwasher from another manufacturer. Also, it did not make sense to me to spend that kind of money to replace a part that would continue breaking every year. AVOID Maytag dishwashers with electronic control panels!
Published: October 12, 2013
Seth of Commerce, GA
Source: consumeraffairs.com

Bought top of the line Maytag Commercial Technology washer because it was s
Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.
Published: November 18, 2018
Binnie of Bonita Springs, FL
Source: consumeraffairs.com

I purchased the Neptune HE pair because they are front loading and can be s
I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.
Published: March 25, 2016
Leanne of Tucson, AZ
Source: consumeraffairs.com

Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sound
Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!
Published: October 12, 2014
Rebecca of Wichita, KS
Source: consumeraffairs.com

Horrible washing machine. Cannot get clothes clean. It simply does not supp
Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.
Published: August 19, 2018
Wendell of Aberdeen, SD
Source: consumeraffairs.com

Weve got a 3 year old dishwasher thats stopped working. First some of the l
Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.
Published: July 23, 2014
H of Leesburg, VA
Source: consumeraffairs.com

I purchased the Maytag Neptune set in 2004 and was not informed there was a
I purchased the Maytag Neptune set in 2004 and was not informed there was a class action lawsuit and was never notified. When washer quit working, I called Maytag who sold me a $300 service contract. They came out and said they couldnt fix the washer and I needed to buy a new one. I paid a fortune for this piece of junk and now have to spend another $700 to get a new washer. I will never buy Maytag again. How can they get away with selling washers that are on recall and involved in a lawsuit?
Published: April 24, 2012
Lorna of Rio Vista, CA
Source: consumeraffairs.com

25 months ago, I bought a brand new Maytag stainless steel microwave. We ha
25 months ago, I bought a brand new Maytag stainless steel microwave. We had upgraded all of our appliances except the microwave when we moved in our home. Our first purchase was the Maytag refrigerator. Should have learned my lesson from that because after less than a year, the freezer on the bottom went out twice! We bought this new microwave to replace an old one that didnt match the other appliances and was worn out. Two months ago, the code SE started appearing and then would go away after a few minutes. Now it doesnt go away and you cant use the microwave. I finally called a repair person since its out of warranty and was told that it would cost over $300 to fix it. Really! Im so angry because now I have to take money. I dont have to replace a microwave that should have another few years of use. Nothing at all reliable about a Maytag. I doubt Ill buy anything else they make.
Published: January 21, 2012
Rhonda of Irvine, CA
Source: consumeraffairs.com

My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the c
My Maytag MDB7609AWW2 dishwasher was purchased on 1/2010. Last month, the control board only worked on the right side of the panel and the dishwasher would not run. I called Maytag to see if this was a typical issue with the washer, which they denied. I ordered and replaced the control panel but this did not help. After reading all these posts, I do not think Maytag is being honest with their customers. Also, it looks like even if I am able to fix this issue, it is likely to repeat. I think I will cut my losses now and buy a different brand of dishwasher. I will never buy a Maytag again.
Published: October 8, 2011
Scott of Hatboro, PA
Source: consumeraffairs.com

In the process of self cleaning mode, oven died with door locked. Thermosta
In the process of self cleaning mode, oven died with door locked. Thermostat and thermal fuse went out, couldnt get oven door open or control the situation in any way except pray for no fire and wait for hours till oven cooled down. Door could not be opened, it died in lock mode. Called repairman, already in to 2 repair bills, still not operating. Called Whirlpool and Maytag, no help!! But amazingly they have created a new kit for the blower unit in this oven, model # Mew7527AW00. I paid a bunch of money for this oven, which replaced a 40 yr. old oven that had been in its place, operating fine, but it was Aqua Blue!! Its so sad that a huge Company as this will not help with an almost new Oven??
Published: August 14, 2014
Carol of Northumberland, PA
Source: consumeraffairs.com

I purchased this oven about 6 months ago. This is my second Maytag oven whi
I purchased this oven about 6 months ago. This is my second Maytag oven which I had for 18 years. I am extremely disappointed in the quality of this oven. I did my homework and shopped around and chose another Maytag. First, the ignitor clicks and clicks but doesnt ignite. After 4-5 times I have to shut the oven off and restart it. But worse than that is the enamel on top. The quality is HORRIBLE. You cannot use anything but a soapy sponge to clean the top. With my last oven I was able to use anything (softscrub, ajax, the scrubber side of a sponge) and the top was shiny clean. My stove top is covered with scratches and is not even thoroughly clean. There are grease spots around the burners that if I scrub any harder Ill take the enamel off completely. Very, very poor quality. Will never buy another Maytag.
Published: February 25, 2015
Tina of Staten Island, NY
Source: consumeraffairs.com

I purchased a new Maytag microwave from Lowes barely two years ago. The inn
I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.
Published: July 24, 2018
A. of Orlando, FL
Source: consumeraffairs.com

So far we have replaced the belt. Clothes have never come out clean. High E
So far we have replaced the belt. Clothes have never come out clean. High Efficiency... Yeah, we have to put it on extra rinse to rinse all the soap out or wash twice because the clothes just do not get clean. Now it stops right before it drains after the wash. So I had to pull out clothes and use pitchers to get water out before we could tip forward and pull hoses to drain the rest. We checked hoses and connections. All lights work, it did a wash cycle, and again stopped before the drain. Really. All I got was “Didnt you take out the extended warranty?” Well, No I did not. Why would I consider the fact that MAYTAG would need repairs within the first 3 years. Its not like I do a lot of wash. Or have big bulky items. I have a laundry mat close by for that stuff, because it wouldnt get it clean anyway. Never again…
Published: October 12, 2014
betsy of Fond Du Lac, WI
Source: consumeraffairs.com

I have a 50/50 chance of completing a wash cycle. Most times, the washer st
I have a 50/50 chance of completing a wash cycle. Most times, the washer stops working at 8 minutes remaining in ANY cycle. The washer will leave me with wet clothing and refuses to spin even when most wet, dripping articles are removed. I have tried to put all light-weight items together and that still is not a guarantee that I can get this done in one cycle. Most often, the error code comes up, I spin the drum around, move the clothing around and try again. This process is NOT energy efficient which is why I bought the ** thing in the first place. I am ready to put it on the curb for the trash man to pick up.We had a service person out and he said it is either the bearings or the motor (both a $400 job). I will NEVER buy another front-loading washing machine. At least with the old-fashioned top loaders you can get the load balanced and at least get clothing to go through the spin cycle. I am now hand-wringing clothing once again since the machine tells me when it will spin my clothing. That stupid chime is about to send me out of my mind!
Published: December 16, 2014
Ann of Prescott Valley, AZ
Source: consumeraffairs.com

We purchased our washer and dryer set in December of 2010 and had it for ab
We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that its cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytags part. I have spoken with Maytag and they tell me if it doesnt happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytags own repairman, Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting. Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.
Published: November 21, 2014
Valentina of Streator, IL
Source: consumeraffairs.com

We purchased a Maytag brand thinking it would be a quality long lasting mac
We purchased a Maytag brand thinking it would be a quality long lasting machine. Wrong, the washer shakes from day one, We complained to Lowes, they brought out and installed a second unit, it does the same. The clothes dont get clean, sometimes you can see the blue HE Tide still on the clothes (sheets) after cycle is complete. Junk, waste of money, Ill never buy another Maytag product again. Dont waste your money on a Bravos Maytag top loading HE machine.
Published: December 6, 2018
Chuck of Miamisburg, OH
Source: consumeraffairs.com

We have a Maytag drying center that is almost 6 years old. It never did a g
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
Published: August 23, 2011
Sue of Innisfil, ON
Source: consumeraffairs.com

Maytag Centurian is a terrible product. I dont think the designers of this
Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.
Published: April 29, 2016
A. of Safety Harbor, FL
Source: consumeraffairs.com

I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago,
I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago, I got a letter that a recall had been issued due to an electrical problem. A service repair person came out and replaced the electrical element in question. Next the dishwasher did not work and a repair had to return again. Today I have the same electrical problem and after waiting on line 12 minutes to talk to Maytags customer service, I was told it could cost me a couple of hundred dollars to repair my 7-year old dishwasher. In my last home, my Kitchenaid dishwasher lasted 20 years before needing to be replaced. My daughters Maytag dishwasher lasted on 12 years. What ever happened to Maytags lonely repairman? I now have to get a new dishwasher and worry about my $3000.00 kitchen floor getting damaged with the removal of old and install of new. Believe me, my new one will not be Maytag.
Published: June 19, 2014
G. of Louisville, KY
Source: consumeraffairs.com

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years.
I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.
Published: May 13, 2020
Hazel of Cypress, CA
Source: consumeraffairs.com

This Maytag dishwasher works great if you are using as a sanitizer for your
This Maytag dishwasher works great if you are using as a sanitizer for your dishes so long as the dishes were soaked already. It stinks if you do not use it often and requires a lot of bleaching.
Published: January 20, 2018
Natalie of Orem, Utah
Source: consumeraffairs.com

It meets all of my needs and expectations. Its quiet looks nice and does a
It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.
Published: December 8, 2016
Mike of Saint Louis, Missouri
Source: consumeraffairs.com

My wife was in the kitchen and started yelling for me to get in there fast.
My wife was in the kitchen and started yelling for me to get in there fast. I could smell smoke and then could see the smoke in the kitchen and sparks coming out of the front top right side of the dishwasher. I shut off the power to the dishwasher at the breaker panel. I then removed the contents and then the dishwasher itself. I threw it outside and then the next day I took apart the door and found that the control board was melted and fried. The model # is MDBH949PAM1. We are trying to locate the receipt for date of purchase. Pictures are attached. This is not safe and my wife is very upset as our 4 year old daughter had been leaning on the door not just 15 or so seconds before this happened.
Published: January 5, 2016
Ray of North Potomac, MD
Source: consumeraffairs.com

Maytag Bravos XL: I purchased mine Nov. 9 2017. I so wish I had never bough
Maytag Bravos XL: I purchased mine Nov. 9 2017. I so wish I had never bought this machine! It leaves soap residue and dog hair on my clothes and bedding. I have to wash everything 2-4 times. It’s beyond disappointing. My husband and I agree our clothes looked better dirty, BEFORE we “washed” them in this machine.
Published: February 25, 2018
Jennifer of Belpre, OH
Source: consumeraffairs.com

Our Maytag ref. is not quite 4 years old and it is leaking water on to our
Our Maytag ref. is not quite 4 years old and it is leaking water on to our floor. The ref. is a French door with water and ice in the door and freezer on the bottom. We have to clean up puddles of water at least 3 or 4 times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasn’t Consumer Affairs demanded a recall on these expensive defective refrigerators to date?
Published: October 23, 2016
Joseph of Derry, PA
Source: consumeraffairs.com

We bought the Maytag set of dryer and washer just over 5 years ago with ex.
We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.
Published: November 29, 2016
Sharon of Coquitlam, BC
Source: consumeraffairs.com

First of all, I had a Maytag for many years and could not have been happier
First of all, I had a Maytag for many years and could not have been happier. When it came time to replace, I did not even consider other brands. I have had my dryer for less than a month and the interior already looks dirty. I contacted Home Depot where I purchased it and reported the problem I was having and would like to return this model and purchase a higher end model assuming that it would not have the same problems. Home Depot said all appliances are special orders and can not be returned. I could contact Maytag and have someone come out and look at it for no charge. I contacted Maytag and they told me that they could have someone come out but if they decided it was just cosmetic, there would be nothing that could be done and I would be charged. I said, I am telling you it is cosmetic! Why would I pay someone to tell me that? The guy suggested I take a damp rag to clean it. I said think about all clothes that are being dried are damp!! I will never buy a Maytag again and will not buy any appliances from Home Depot!
Published: January 28, 2014
Patrice of Princeton, MN
Source: consumeraffairs.com

I purchased this new a year and 4 months ago and have had nothing but issue
I purchased this new a year and 4 months ago and have had nothing but issues. We thought it cooked slow or cooked high/low but couldnt be sure if we were just imagining it until we had family come down at Christmas and complain about how slow the top burners are and why is it taking so long to boil water. Then again family for Easter where they cooked three days in a row and they complained that our top oven either burns or under-cooks the food which we had noticed but presumed we just mistimed a lot of food. Just recently the bottom oven wont heat past 350 and just constantly says preheating. The top oven followed suit shortly after. Nothing past 350.
Published: June 22, 2016
Sara of Lethbridge, AB
Source: consumeraffairs.com

This washer does not distribute enough water to wash clothes properly. I co
This washer does not distribute enough water to wash clothes properly. I continually take clothes out of washer that are not completely wet. My darker clothes have white spots of detergent on them that did not get rinsed off. This product should be pulled from the stores. We have tried everything, using deep water wash, bedding wash, to get more water in the machine. Our clothes are not coming out clean. Complete waste of our money!
Published: March 10, 2016
Kathy of Hudson, IL
Source: consumeraffairs.com

Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a
Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a replacement after I had it for 3 days. Maytag wanted me to order a part, wait for the part, and then schedule their third party service contractor. It’s been about 2 weeks without a washer. Ive been posting about my experience and received an email from Maytag asking me to post feedback on their site, but it was rejected. Their note to me was “Our publication guidelines do not permit content that references a service policy, customer service interaction, or customer service question.” In other words, theyre not at all interested in customer service. Maytag/Whirlpool is no longer the brand to look for.
Published: April 9, 2013
A of Dallas, TX
Source: consumeraffairs.com

We bought all new appliances for our remodel. I wish I could return this di
We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!
Published: May 22, 2016
Krystal of Des Moines, WA
Source: consumeraffairs.com

Wish I had reviewed Consumer Affairs reports. When our old Maytag stove req
Wish I had reviewed Consumer Affairs reports. When our old Maytag stove required repairs we decided to upgrade old stove instead of putting money into old unit. Looks like a huge mistake. Not only was there a delay in receiving unit after placing order but oven will not preheat. Two weeks before Thanksgiving we were promised a working unit. Now we are only 2 days from Thanksgiving, 2 repair companies have been at home to repair. Requires new circuit board and a new regulator to repair and no promise we can obtain parts. Now I have to figure out how to feed my family for holiday. I am pretty well done and after reading other reports that they are better in junkyard I think I will try to make them take back this defective Model 8800 product. Sitting in our kitchen unusable for the holidays. Dont buy Maytag as customer service does not exist.
Published: November 21, 2017
Ken of Mesa, AZ
Source: consumeraffairs.com

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