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Maytag Dishwasher Error Codes
If you're looking for help fixing your Maytag Dishwasher, look no further! Our comprehensive Maytag Dishwasher error code guide will explain common issues, provide tips, and show you how to read your model's error codes.
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
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Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Dishwasher Error Codes
Maytag Dishwasher fault codes
Maytag Dishwasher diagnostic codes
Maytag Dishwasher error symbols
Maytag Dishwasher common faults
I purchased the Maytag MDB8959SBS dishwasher back in 2014. I have historically been a Bosch guy when it comes to dishwashers but I have been so happy with my Maytag Maxima washer and dryer, I wanted to give their dishwasher a chance. Well, it has been a major disappointment, to say the least. For starters, it just doesnt clean that well. I am very careful in how I load a dishwasher. I do not put baking sheets across the bottom rack lol. Consistently we find dirty dishes. Then after about a 6 months, I noticed the paint on the adjacent cabinets were peeling in spots (near the top and bottom corners). I started feeling around the outside of the door during the wash cycle and there was a fair amount of moisture collecting around the outside of the dishwasher seal (or non-seal). Fast forward to about a month ago, I noticed a burning smell in the kitchen while it was running. Did the typical check the heating element routine thinking something fell down and was burning. However, it was perfectly clean. Emptied it completely and ran a totally empty load. The smell was still there. I eventually figured out the smell was emanating from the upper right corner of the door. Coincidentally this was right above the location of the control board. I grabbed a tool and carefully removed the front panel and discovered wires were melted (some fused together) and even the inside of the panel (which is plastic) was melted in spots as well.So yes, I could have contacted Maytag and sent pictures and fought with them over a repair but to be honest, I have no interest in keeping this appliance. It has been trouble since day one. Again, to be fair, I have had good luck with their other appliances but this was an awful experience and a total waste of money. I have since gone back to Bosch and could not be happier.
We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)
I purchased a Maytag Centennial - HE Energy Star Washer from the local Home Depot on Guam.... Probably the worst clothes washer I ever purchased. I typically buy a Whirlpool brand for many of my appliances of which I have always been satisfied with the products. I understand that Whirlpool is now the new principal owners of Maytag. I bought the Maytag for my new second home which I have moved into as my primary residence. Great ads on TV that promote the Maytag product line but the product fails miserably in performance. From the day I purchased the washer, my wife, kids, and I visibly noticed the laundry doesnt get as clean as my previous washers, it takes longer to wash a load of laundry no matter what is the preferred setting, the irritating hum is deafening in my laundry room, now the washer has malfunctioned and doesnt cycle through properly, leaving the clothes either unwashed or wet... I do not know who is your servicing agent or center on Guam and I am debating to repair it or just dispose of it. I can tell you now... MAYTAG... NEVER AGAIN. Now I know why the Maytag Repairman is so lonely.... I wouldnt bother to repair it. I hope these issues do not filter down to your Whirlpool products. That Samsung is looking pretty attractive right now. I bought one of their dishwashers that is doing a pretty good job right now.... Guess what? There was a Maytag next to it that I didnt even look at.
I feel its kind of cheap. The interior is all plastic which doesnt look shiny and clean as it use to be when it was new. Not efficient in cleaning. Can see still dirt spots in some of the washed dishes.
Does a good job. The only thing it has problems with is frying pans, but no dishwasher can do those. 4 cycles, option to turn off heated dry. Standard size. Fit the cabinet perfectly. Just a plain white front, which is fine, but it did not get 5 stars because the white plastic control panel seems to catch and show dirt easily compared to the white painted metal door. Ive had this machine 15 years and the only repair needed was replacement of one of the rollers on the lower dish rack.
Replacing a working but noisy 14 year old Sears dishwasher for the newer Maytag was my bone head move for 2011. It died the first year control panel shot, no warranty. Paid for repair. This month dead again; same problem. Recall this stainless steel garbage. Maytag model MDBH949. Maytag, never again. Bought twice and last time.
I bought the quiet series 200 dishwasher about 2 years ago. The control board went out and because it was past the industry standard one-year warranty, we were told we need to pay the cost of repair and parts ourselves. Well, I came here and seen that there were numerous complaints about that board specifically with all their models of dishwashers. I called and raised hell two times, and then I found them on Facebook and publicly bashed them there on their own page. They got back to me there and gave me an email address to explain my problem with their product. So I did. I even copied this web address and pasted it to my complaint. First, they called me and offered the part at 50% off. I told them, Go to hell. Even at 50% off the part combined with the techs labor, Im still better off buying a new machine and it will not be a Maytag ever again! A week after that another phone call came from them, this time saying they will cover the part 100%, but no labor. I agreed and for about $180 I got a new control panel installed and a one-year warranty on everything except cosmetic damage. Not bad, eh? Certainly not typical, I was told by the repair guy. Be angry, be respectful, but be persistent and public! That’s my advice.
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
I have a two year old version of this dishwasher (MDB894995BB3) and now the start and cancel light on the control panel stopped working. I now see that this is a common theme with this model and I feel it is their obligation to repair these units with permanent fix and not the same thing that will fail again. I have 3 different Maytag appliances all bought 2 years ago from Home Depot and they are all broken. I will never buy a Maytag product again. I might replace this dishwasher as I know it will fail again. 2 years on a dishwasher is a complete failure. Unreliable Junk. Do not buy Maytag.
We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago. Since the beginning there has been a smell to our drinking glasses when we put drink in them...smells like boiled eggs. We have always used Cascade dishwasher pods, but suddenly our dishes were being left with a gritty feeling film on them and I had to run them under water to rinse them after taking them out of the dishwasher. This model showed on Lowes website that it has a food grinder, but it cannot even get rid of a single kernel of corn that might get left on a plate. After a load is completely washed and you open the door, there is a strong smell of detergent. If you run an EMPTY dishwasher with NO soap it creates an abundance of suds like there is still soap all in the tub!!The repairman came out and called Maytag and they ran a diagnostic check on it and it said everything was okay. He said to run a cup of white vinegar through it and I did. It didnt help. Still lots of suds being produced when I run a cycle with NO dishes and NO soap!!! He said the food grinder doesnt actually grind or dispose of small particles of food, just grease!! What?!!!! We had to PAY $92 for the service call even though it is still under warranty just because the repairman and the Maytag guy on the phone couldnt figure out why this dishwasher is a hunk of junk!!!! Also, the top rack has clips on the side to lower and raise the rack. The outer sides of the top rack will only hold smaller glasses because these clips get in the way. I hate this dishwasher so much!!! My 18 year old Kenmore ran like a charm until Hurricane Harvey flooded our house. I will never buy a Maytag appliance again!!!
I made the mistake of buying the stainless steel bottom freezer (model# MBL2258XES1) approximately 1 year before the freezer started to make a periodic clunking sound. The repairman responded because my year warranty was still active and found no cause for the noise. Fast forward a couple of months later and it started pouring water out onto my hardwood floors!!! Unfortunately it happened while we were away and my floors were destroyed. Maytag wants nothing to do with me. Im so disgusted. I now have to have a towel permanently on my kitchen floor. Nice. I made the unfortunate mistake of buying an Amana dishwasher recently not knowing that they were also owned by Maytag. The dishwasher is a water waster :( This is very disappointing - you try and buy American and you get screwed. If any lawsuits start up, sign me up!!!
I purchased my Maytag MDB7749AWM2 dishwasher approximately 3 years ago. Since it was stainless inside and out I felt that I was making a long-lasting purchase. The handle on this particular model doesnt have a latch release button. You are actually just pulling the door open. That would be fine if they had used something besides plastic on the control panel cover where the handle is built into. The control panel is only held together with plastic pieces that the screws go into. After only a couple of years of pulling on this the plastic parts holding the screws have all broken causing my control panel to just flash. My husband is a maintenance engineer and upon taking the screws out couldnt believe with such a high quality machine that they had used plastic in the main place where they needed strength. The wiring was cut so short to the control panel that one of the plugs had come undone when the cover began separating. I only need the plastic cover because my control panel is working fine but of course you have to buy the entire control unit which is $150.I purchased Maytag because I thought they represented a reputable American company but I was very wrong. When I contacted Maytag about the problem they were very unconcerned and just gave me a link where I could purchase the part. When I told them it would be my last Maytag product they didnt even have a comment. Giving Made in America a bad name.
Our Maytag dishwasher was purchased new in December 2013. Less than a year later, the control panel needed to be completely replaced. While this first repair was under warranty, the next Complete control panel replacement was not. 8 months later, the same problem and this time the expense of over $300 is out of pocket! The company had no comment and was of no help at all with my customer complaint call. I wish I listened to the warning reviews and never bought a Maytag. Do not buy!
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
After 15 months of use the Maytag Dishwasher MDB8959SBS2 the control panel start malfunction. I read very carefully about the Home Depot Customer reports before purchasing this built in stainless steel dishwasher, and supposed to be one of the top notch on the market, around $850 retail price. It becomes a big disappointment. After three months of use, the top rack handle broken but it still under manufacture warranty, so we get it fixed by Maytag contractor. Then 15 months after regular use for a family of five, the control panel start malfunction, few bottoms will not start anymore. We are out of luck with one year manufacture warranty and working towards our VISA card extended warranty to try to get it fixed.
This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.
We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.
I purchased a Maytag Dishwasher April 6th, 2011. Its only 3 years old and now the control panel isnt working properly. Specifically, the start button. Contacted Maytag Customer Care service and they could not help me other than charging $80.00 for the Maytag Man.. which by the way, we arent suppose to see because of their superb quality in appliances. So I have a repairman scheduled for next week. I am an highly dissatisfied customer because the dishwasher is used once a week for the 3 years Ive owned it. Just a poor quality product which I will never purchase again. Model #MDB7609AWB3 Serial # F10202246.
There was a maytag dishwasher in the house we bought 11 yrs ago. The only problem we have had is a recall on the rinse aid dispenser which was replaced by a service man but never worked again. We are completely satisfied with the operation of the unit, our only disappointment is the wire racks. The original racks plastic coating broke at the end nubs and became rusty and swollen. We found someone selling a unit and we just took the racks and left the unit for him to resell rackless. Unfortunately not two yrs later the same thing has happened to those racks. Even tried these little plastic covers that are made specifically for this problem. They were virtually impossible to get on and didn’t last more than a few months.
I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.
We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.
Purchased a Maytag dishwasher from Best Buy. We did not buy the extended warranty from BB because there is a warranty with Maytag. After 4 months of use the washer stopped working. We were unable to return it to Best Buy because we exceeded the 2 week return policy and needed to rely on Maytags 1 year warranty. It took over 2 weeks to schedule a repair and he was unable to fix it, it needed an entirely new Control Board and UI panel. 3 weeks later he returned with the new parts. It worked for 10 days with the NEW Board and panel, it has now stopped working again. We are not able to replace it due to the California Lemon Law which allows a company 3 opportunities to fix it before replacing. Next time I will purchase the Best Buy warranty so I can replace this Maytag LEMON.
Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.
Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!
Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.
We purchased a Maytag dishwasher in July 2013. In October 2014 it stopped working. None of the buttons on the control panel would light up. The service technician diagnosis was that it needs a new control panel at a cost of about $200.00. We chose not to do the repair since the technician recommended against it.
Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS that I have ever owned in 40 years. The first one would never turn on and fill with water and after it finally did it leaked on my new floor. Waited 10 days to have it replaced. The dishwasher cycle is 2.5 - 3.5 hours and the dishes come out dirty. The top rack is not adjustable to wash odd things. I feel that these dishwashers need to be replaced.
I had a Maytag dishwasher for 17 years, and it has still worked fine when we moved to another state. At the end of 2010, I bought a new Maytag (1) because my old one performed so well and (2) we left it at our old house. Well, slightly over two years later, this piece of junk (Model MDB6709AWAQ1) needs almost $300 worth of repairs. The repairman said they are no longer made to last and have been that way since about the year 2000. All of the inner workings are run by electronics which only last about two years. I said, What happened; the Maytag repairman got tired of sitting around doing nothing? I would never ever purchase another Maytag dishwasher, or any other appliance made by them or Whirlpool which took over Maytag.
I had a Maytag dishwasher that I purchased around 2005. I had no issues with it at all. Then, I got a notice that it was being recalled due to a fire hazard. My options were to either get a repairman to come out and fix it, or get a credit towards a purchase of a new dishwasher. I chose the second option. Even after getting a credit, the purchase cost was way more than my original dishwasher. I purchased the new dishwasher in June of 2010. Last spring (May 2012), I noticed a gap in my hardwood floors around the sink. A flooring rep looked around and said he would bet that theres a leak either at the sink or the dishwasher. I took off the front kick-plate to the dishwasher and discovered a wet spot. I monitored that area and discovered the leak coming from under the dishwasher (around the float switch). It wouldnt leak all the time, but every now and then, it would leak half to a full cup of water. I had the hardwood floor fixed (cost $350). At the same time, I schedule a service repair through Maytag. They sent a rep from a local repair company (Convenient Appliance Service, Inc.). The service rep couldnt identify the cause of the leak but said it was more than likely the seal around the door. So, I paid another $160 to get the repair done. I monitored the leak for a week and had no problems, so I put the kick-plate back on. In September 2012, I noticed a wet spot in front of the dishwasher. I took off the kick-plate and discovered that the dishwasher was leaking again. This time the leak was worse. It would leak 1 to 2 cups of water during a wash cycle. I called the repair company and they came out free of charge to take a look at it. The service rep said the float switch had gunk build up in it. He cleaned it out and said that should fix the problem. I monitored the area for 2 weeks and everything seemed to be fine. Last week (March 2013), I noticed some gaps in the hardwood flooring around the sink and dishwasher. I pulled off the kick-plate and discovered a wet spot. I ran the dishwasher and discovered that it leaked a ton of water (over 4 cups). I contacted the repair company that came out last time, and they said they would have to charge me $100 plus to come out and take a look at the problem. The rep recommended contacting Maytag. I contacted Maytag and they said I would either have to pay $129 for a service call (not including cost for parts), or $269 to get covered under their Repair Plus 1 program (everythings covered and it adds 1 year of warranty my dishwasher). I asked at what point Maytag would replace a dishwasher. The rep said when it is deemed unfixable. Other than that, they just keep coming out if I have issues. Part of me thought I need to cut my losses and just rip out the dishwasher and get a new one (cost somewhere around $700). But I went with the Repair Plus 1 program in hopes that they can resolve the issue. But Im definitely going to have to get the hardwoods ripped out again. It looks worse than before. It’s probably going to run another $500.
Purchase of what we thought was high quality Maytag dishwasher. Paid $600 and $250 to get it installed, which was really just to take out the old dishwasher we wish now we had kept, and plug in the new one. After 2 years, repairs needed to replace the control panel and key pad must be replaced, cost $340 plus labor. We will never buy Maytag again. Called their hotline, 800-877-6777. They cannot offer any help. Called the co. we bought it from, a Maytag dealer, Haleys Maytag of Antigonish, Nova Scotia. They too offered nothing except to sell us parts... control panel and key pad. Called lawyer who has class action suit now against Maytag, Eppsteiner & Florica. They are not representing customers who live in Canada, only U.S.My recommendation to Maytag dealer who only sells Maytags, Haleys Maytag of Antigonish, Nova Scotia, find another company to represent. Maytag is a real loser. Never again purchase a Maytag, and I told 10 people who will tell 10 people... who will tell 10 people. Our model number... same as all of yours... the loser MDB6709AWW1. Dont waste your money buying this overpriced dishwasher that will then require you to spend more money every 2 years on a Control panel and Key pad that are defective from the factory.
Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher has just gone out for the fifth time since 12/10. Last time I also had to replace the control board also.
First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.
Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman being so lonely. Now he has lots of company in the way of angry consumers. Purchased a Maytag dishwasher and less than a year later the control panel failed. It was still under warranty but the service person just tweaked it instead of replacing it. Now, less than a year later it has failed and will cost over $200 to replace and repair. This is disgusting.
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Maytag Dishwasher MDB7749SBW03 - We purchased this dishwasher in 2013. About 1.5 years after purchase the control panel started to get flaky and different settings wouldnt work. Not long after that it stopped working at all. I did some troubleshooting and found that the ribbon cable that connects the control panel to the control board was corroded due to water/steam getting to it. Since we were past the one year warranty I bought a new control panel and things worked fine for about a year, now the panel is going bad again. I contacted Maytag and they said they cant do anything to help me. This machine is not even 3 years old and going on its second control panel. I would recommend staying away from all Maytag products.
I really like my Maytag dishwasher. It has been very good. I have had it for at least 10 years and it is still working fine. It is worth every penny. If this one stop working I would buy another Maytag dishwasher.
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
I purchased a Maytag energy efficient dishwasher in June of 2010 along with an extended warranty that I keep extending. Cost $ but needed. Issue: Sensor in Panel fails so far every year and needs to be replaced. The repair technician showed me the sensor strip and indicated that this has been a big problem. (At least I have a warranty; however, it is a big pain to have to schedule a service repair person to fix the problem.) Repair (Sears) is EXCELLENT with great customer service. I did contact Maytag and there has been no recall.I own other Maytag appliances such as a washing machine and refrigerator with no issues there. In any case, I needed to replace my clothes dryer and did not select a Maytag. I purchased a GE very simple product with no sensor/bells and whistles. Not sure if I will go back to Maytag in the future - depends upon how they handle problems with their appliances. I would rather pay extra money for quality, durability, and reliability than go through the inconvenience from parts that are not made well enough to hold up.
Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
I purchased the top model Maytag dishwasher, and within four uses, I noticed major water damage to the side of my cabinetry. I pulled out the dishwasher and realized it was coming from the side unit where water enters the tub. These things happen, and I phoned their customer service department expecting this unit to simply be replaced, being that it was less than a week old, and that I would have been left a satisfied customer. They were willing to send a technician over to try to fix the problem, but not replace it. I now have to replace my cabinets, and maybe even my granite as it may be damaged in the removal process. I am not asking them to fix that even though the damage was caused by their dishwasher, but a new dishwasher, I did expect them to cover. Their customer service stinks, and I suggest to anyone that if you have any problems with a new unit, the best thing to do is return it to where you bought it. Im sure they will gladly give you a new unit and send the bad one back to Maytag. Dealing with Maytags customer service is the worst thing you can do. They do everything in their power to not replace it. Instead, theyd rather lose a customer for life. Whats sad for them is that Im a builder, and I usually build approximately three houses per year. Thats a lot of units theyve lost sales on over a simple replacement of a dishwasher. Its not a good way to do business. The bottom line is, stay away from Maytag.
The control panel went bad on our Maytag dishwasher of only 4 years that is only run about once a week, A replacement part would cost more than half of what the dishwasher originally cost, so we have decided to go with a KitchenAid. Not pleased at all with the longevity of the Maytag.
Dishwasher model: MDBH949AWW3. Gradually over a months time lost its control functions and its status display. Ten days ago the last button to fail was the start button and the dishwasher stopped working. Maytag confirmed over the phone that there was no recall on this model. The part costs $190 and is out of stock till end of October 2013. I opened the dishwasher and took a closer look at the keypad. It has the cheapest touch buttons I ever seen. Maytag had provided at purchase time a user guide and a large sheet with a sketchy incomplete drawing (W10142800C) for service use only. I made my own schematics and I built my own keypad for less than $50. You may notice that the info I have on my attached schematics is missing from Maytag/Whirlpool incomplete drawing. My keypad is working fine and will outlast all the remaining parts in that dishwasher. I wish there is an angry lawyer out there with a bad dishwasher like mine that will use this info to sue Maytag. Please give the schematics to any user having troubles with this lousy touch pad.
Problem with the front panel are the dishwasher has been replaced 2 times in 3 months. Was told by the tech repair person is not a well made product. He would replace it if he could had a warranty and added a new warranty for 1 year and is up again and of course have to do it. Was told if it happens again they most likely replace with a new unit. Hopefully. Not happy.
Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.
My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).
My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.
In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.
This dishwasher is reliable and has NEVER had any repairs. It cleans fairly well, but I do wash off dishes before I put them in. The one complaint I have is sometimes the dishes smell funny after washing. I think it may be our water though. I also like that there is room for oversize dishes and glasses on some of the racks. Overall, I would buy it again.
I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. Built-in Dishwasher with PowerBlast Cycle, White. This dishwasher needs a new motor - Please do not buy this dishwasher. It is garbage.
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
As with everyone else here I have had my second control panel go here. In the five years I have owned it the first was covered by an extended warranty that I had purchased when I bought it, the tough part is I was forced to buy another Maytag at a higher price because of a recall for dishwashers catching on fire. I found out about this by accident.
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
I have had it (Model MDB6000AWB) for a few years now. It had to have the door replaced per recall. This dishwasher does not wash dishes well at all; need to rewash many items after going through normal wash cycle. Also, all spokes are burning and falling off, along with pans getting burn marks. I am not sure how safe this is anymore. I am going to purchase another dishwasher, but not a Maytag!
I have just inquired on this site about problems with Maytag dishwashers. Ours does not start. It is about a year old and is Model MDBH989AW03. I am very discouraged after reading the many continual problems with control panels. I am checking my warranty. If it is out of warranty, we think that we will purchase a GE that has worked great in our other house.
We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!
My dishwasher like many others have mentioned is experiencing the same control panel issues. When I set it to Wash, it spontaneously goes to Rinse Only. I am unsure exactly the age, but given the number of complaints Ive read, with the same problem, it seems as though, there was a flaw many years ago in design and regardless of issues hasnt been resolved with the newer models either. I realize appliances dont last forever, but Maytag was always known for the lonely repairmen and Id hoped the brand would continue to live up to its advertising, despite being purchased by Whirlpool.
The dishwasher turns on of its own accord. Sometimes when you get too close to it, once in a while in the middle of the night, and most of the time when you latch the door. It does a great job cleaning the dishes, but to no avail because its always in the middle of a cycle when you need them.
I had a warranty that I bought over a year ago. The dishwasher since then has been a monster beyond control. I called Maytag and the woman asked how long it has been acting up. I said about a year, but I was not sure. They refused to honor my warranty because they said it would only go into effect 60 days after I purchased it. They are translating about a year as an absolute and refused to honor the warranty. I would never ever buy a Maytag product again. Never. I will contact every person I know not to buy such a faulty product.
I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.
We just received a Maytag delivered by Home Depot. THe box the diswasher came in was soaking wet. I called within 30 mins of delivery to report this. Home Depot called and Maytag refuses to replace the diswasher stating that it comes wrapped. No it does not, the diswasher and insulation were soaking wet. Maytags response is just let it air out. So Im supposed to air out a 470.00 brand new dishwasher. Home Depot is also getting its one star review for refusing to replace it and letting the third party contractor get away with delivering a damaged unit.
My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.
Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.
We bought our Maytag dishwasher because of the topnotch features; such as 10 year warranty, low noise level, maximum cleaning power and it looks great. The dishes come out exceptionally clean and don’t needs to be rinsed prior to putting them in.
We just had the same problem as most of you have posted. The control panel malfunction. Model MDB7749SBM. Our issue started after only 18 months when the dishwasher would start on its own and/or cancel a wash on its own. I think this is a major issue if a home appliance can start on its own from the off position and run through multiple cycles. I think this could be dangerous if you are out of town. Our cost to replace the panel was more than 1/2 of the original purchase price. This is a major defect and should be handled by Maytag if they are a company with any integrity.
My dishwasher was bought December 2013. The control panel just started going crazy and cant control anything. Unless you have bought extended warranty Maytag isnt doing anything. This is obviously a manufacture defect and no one is doing anything about it. Will no longer buy Maytag products if they cant stand behind their product.
Maytag Dishwasher Model MDB 7749SAM0 - Bought this dishwasher from Lowes in 2012 for my daughter and son-in-laws new home. Thought I was making a good choice with Maytag. Wrong. Same control board problem that everyone else is having. Wiring ribbon is corroded and shorted. Why is this not a re-call? I will call Maytag and Lowes and complain, but likely will get no justice. Sounds like I should just bring this machine to the dump and take my losses.
Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.
Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.
I also purchased a Maytag dishwasher a few years ago. It has never worked that well. We had a repairman come out once to replace the control board but the problem soon returned. Interestingly, we found that if we wait long enough until the control panel is in the mood, the dishwasher works again and the control panel responds to button pushes, until the problem returns.I dont recall what model I purchased but it seems to be irrelevant. From reading the other customer complaints, its quite obvious that all Maytag dishwashers inherently have problems with their control panels and Maytag intends on doing nothing about it. I guess the extra repair costs that their customers have to pay for their defective products brings in some additional revenue to Maytag, so theres no real motivation for them to fix their ** products.
Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.
I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.
Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.
My fiance bought this dishwasher 5 years ago but has never been able to use it due to the fact he is disabled and unable to open the door. When I moved in 4 months ago, I began using it regularly 2-3 times a week. Yesterday, I loaded it and when I hit the start button, it did nothing. The lights come on but the start button doesnt seem to be working. I have torn it apart twice and after looking all over the internet have determined that the control panel is bad. We live on a very fixed income and fixing something like this will take a large part of our budget. I am shocked that something so expensive can only last a few months then stop with no warning. We will be calling and adding our names to the list for the class action lawsuit here in California.
I purchased this high-end dishwasher 7 years ago and 3 years of fairly light use, the control panel on the top would operate sporadically or not at all. Called the dealer who sent out the repairman that installed it and had to replace the control panel to the tune of $300 once the labor was included (took 2 visits as he had to order the part, so 2 trip charges). Now 3 & 1/2 years later, it is doing it again!! A call to Maytag and then a transfer to Whirlpool customer service got me nowhere. They said there were no recalls or documentation for problems with the dishwasher. Really??? I see lots of complaints on this problem with very similar Maytag dishwasher models. They would not send me a new part at no charge as a result but offered to set up a service appointment for me so I can spend another $300 (probably higher now after 3 years) and would register my complaint. Thanks for nothing!Doing that would turn my originally $900 dishwasher into a $1500 one with the result that it will probably fail again in 3 years. Absolutely ridiculous customer service. I saw a YouTube video on taking it apart and applying silicone around the ribbon connections as others have done in the hopes I can get it working again for a while as I dont have the $$$ needed to replace it again on a retired fixed income. :(
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for my new house. I thought that Maytag was supposed to be a very good appliance company. (I just found out that Whirlpool bought them! I dont like their dishwashers, either! Ive had 3 whirlpools that only lasted about 2-4 years each.) My dishwasher worked great until the control panel buttons started blinking and going crazy! Then, it just stopped working altogether. I called Maytag about this part, and found out that it is only covered the first year, and the so-called 10-year warranty doesnt cover it. What good is the extended 10-year warranty if it doesnt cover all the parts!? I researched this dishwasher before I bought it. It got fairly good reviews at the time. Now when I look it up, it gets these terrible reviews! I am so disappointed with this situation. I have other Maytag appliances that have performed great. Im not sure why their dishwashers cant be made the same way.I am going to order the part and repair the machine. I hope this will fix the problem. I had hoped that the Maytag brand would live up to their hype, and be better than the Whirlpools I had already had such bad experiences with. The Whirlpools had great features, they just didnt last! This dishwasher, too, has great features. Two years isnt a long enough run for it to be a good choice, though. Really disappointed :(
Maytag dishwasher mdbh979sam1 - Every single one of the Maytag/whirlpool dishwashers with soft pushbuttons and LEDs will fail--check it on YouTube. They have a very thin printed circuit strip from the door controller to the brains, and this rusts through in a few years. You must buy the whole controller for $150, you cant replace just the ribbon. And youll be doing this every few years. Maytag disavows this if you call them. The design runs the steam past this ribbon, so it corrodes really fast. Get a real pushbutton or a real dial knob model instead. With this model, the issue shows up when the LED pushbuttons stop responding or randomly light.
I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?
I purchased a Maytag dishwasher in Jan 2012 at Home Depot. It ran fine for 1 and 1/2 years and was only used 2-3 times per week. I returned from vacation and now needs a new control board at a cost of $300. I felt Maytag was a reputable company and am very disappointed. I am a senior and on fixed income and now sorry I chose a Maytag. I will get it fixed this time but that is the last money I will invest in Maytag appliances and repairs. I worry that the washer and dryer will go next as they are also Maytag and are just over 1 yr old.
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
MBD7709AWB2 - Bottom line, every 1.5 years (18 months) you will have to buy a control panel. Number 3 for me cost me $149.00. Now my wash cycle will not kick on. Do I have to tell you what dishwasher not to buy!
Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.
We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!
When purchasing new, sales person highly recommended Maytag products. Maytag Dishwasher MDB7749SBW3 - This had the SS tub that my wife was looking for. Now only 19 months later it has completely stopped working. A few weeks ago the lights on the control panel would randomly come on or not align with the wash option that was chosen. This lasted a short time, and then lights on the panel would stay on, and not allow you to choose any options. I reset our breaker and this alleviated the problem for another week or so. Then it stopped working all together. A quick Google search and it was obvious Maytag has a MAJOR and KNOWN issue with this model. The ribbon going into the faceplate/ control board sits directly behind the port that exhausts the steam. This ribbon over time becomes corroded and eventually malfunctions. I called customer support. They were completely unwilling to acknowledge the problem and also unwilling to help in any way. They offered to sell me an extended warranty @ $329.00 that would cover the service call and repair. Very unhappy that their product has an obvious defect/ flaw and they are completely unwilling to acknowledge/ or stand behind their product. We are a family of (3) and run this dishwasher about once every 5-10 days. Unbelievable they find a fail rate within a year and half with light use acceptable!
Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.
I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.
Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.
I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.


