Purchased Maytag 3000 series washer and dryer in June 2009. Like many other reviews, the washer is making a terrible loud noise during the spin cycle. I contacted Maytag customer service and was told wait time is 10 minutes and opted for the call back option. Received a call back from an agent located in Tennessee, United States and he checked for recalls or projects and found nothing. Offered a technician call in my area for $112.00 for 30 minutes to diagnose the problem. I told him that if he checked on the reviews, he will see many regarding this problem and a bearing issue at a cost of up to $700.00. The Maytag repairman is not only lonely but out of business and Whirlpool bought them out. I would never again purchase Maytag or Whirlpool products. We are seniors and do not abuse our appliances and why do they not last at least 15 years. Talk about disposal washer machines, who can afford to purchase them every few years. The washer sounds like a jet going through our house when it is in the spin cycle.

Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.

I have had nothing except trouble with my new Maytag Bravos washer! I first had a suspension arm or something like that replaced along with the agitator. My water cycle has never worked correctly since it was new. I take out the clothes and half are still dry. My daughter washed her kids’ clothes in the washer while she was living with us and the stains did not come out. She thought that is really unusual since they werent stains that normally you would see left on the clothes. I went to my father-in-law’s house (they have a front loading Bosch), took her detergent with her that she used here and guess what? It’s just one washing and the stain was gone. She had washed the clothes in our washer at least 7 times trying to get out the stain. Now, we have such a loud noise that it sounds like it is going to take off. Then, the bottom of the washer started to leak. We took it out and checked it and we cant find the leak. The clothes smell awful when they come out of the wash. I dont know if it is bacteria build up. I use the cycle cleaner when I am supposed to. This is so sad. This is the first time I have had matching washer and dryer and I wish I would have kept my old Sears model that worked great. I havent decided if we want to fix it. With the price to fix it, I can buy one I might like. Never will I buy Maytag again or another Whirlpool without checking out the reports.

The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that dont leave many brands to choose from.

We purchased a brand new Maytag washer dryer and had nothing but problems with both. After talking with corporate several times, trying to reach the CEO, the customer service person told us that the problems were buyers remorse. Needless to say we will never purchase another Maytag/Whirlpool product as long as we live. We are going with Electrolux!

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.

Bought these in March of 2016. Got a 3 year warranty. In Feb 2019 the dryer burnt out the switch. Just by a hair it was covered. Now started working only on one cycle. The Washer with a 10 year limited warranty just stopped working out of the blue. ONLY 4 years old. Seriously???? during the Coronavirus outbreak!!!! I am beyond upset with this manufacturer. Geez my Kenmore washer and dryers lasted 17 years!!! My Whirlpools lasted 21 years!!!! What kind of junk are you putting on the market???? I was told at Lowes these were state of the Art machines - the best!!!! Here I am so stressed wondering what the Hell Im to do! Never buying Maytag again.

Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).

The Maytag Washer and Dryer we bought new and they have been great. The dryer was bought in 1972 and still works well. The washer was bought in 1997 and still does a good job. We are satisfied with the long time these 2 appliances have lasted. Do any appliances manufactured today last that long?

First of all how you wash a load of laundry with a cup full of water? I got this washer and dryer (XL Bravos) as a birthday gift from my husband. This is the worst washer Ive ever had. It takes forever to wash and the laundry is still dirty, it only has a cupful of water in it. Im so disappointed at Maytag for selling something like this. If anyone is doing a class act lawsuit please include me in.

Maytag Bravos Washer 300 Quiet Series Model MVWB700VQ0 - Nothing about it is quiet. Worked pretty well the first year. Spin cycle works too well. It twists and rips. The second year it needed a new pump because a dime got into it and cracked the pump. When you wash anything bulky you better sit and watch it because it will almost certainly go off balance. Year three Sd (suds or slow) code started flashing and washer stopped half way through. Not sure why suds because I only use HE Tide, no perfumes or dyes due to my daughters sensitivity. I use Affresh as directed and on schedule. Was told it was a slow drain, found two dimes in the filter and a lot of lint. Still not working and flashing Sd... stops half way, agitator moves left to right doesnt spin. When the diagnostic was performed, the basket spun but when it stopped it made a grinding noise. Now it might be that it needs new bearings! So much for the Maytag reputation. Its junk and I will not be buying another Maytag, Whirlpool, Kenmore or any other product from their affiliates. Not purchasing anything from Sears again either. Also I will be canceling my subscription to Consumer Reports because they highly recommended this product. Shame on Maytag. How do we start a class action suit?

Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!

I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.

Our new Maytag Bravos XL machine quit just 43 days after being purchased. Purchased from Lowes, but since it was past 30 days since purchase date, Lowes could not do anything to help. Lowes directed us to an appliance repair service that they use. We had to wait another 3 days for repairman to come out to look at the machine... only to find out that a drain pump would need to be replaced, along w/ the diagnostics board since it was not working either. Parts would be ordered & were expected to arrive 3-4 days later. It has been a week later & the parts still have not been shipped out by Whirlpool. We are now on almost 2.5 weeks w/o a washing machine. I usually research & read customer reviews before making a major purchase. However, we had to quickly get another washing machine & dryer, so felt like Maytag was a SAFE choice since I had Maytag several years back. (That Maytag was your basic washing machine w/o the bells & whistles before machines had bells & whistles.) Will I purchase another Maytag again after this occurrence? Probably not. In fact, I am so aggravated & frustrated at this point, that I would love to just throw the machine out in the middle of the street!

We got our Maytag fridge approx.18 months ago. There was no trouble the first year and there has been nothing but trouble for the last five months. The freezer started frosting one day which causes temp to get in danger zone - we defrost it with a hair dryer about every week and it has continued to frost up ever since. We have a friend that works for a certified Maytag repair business. He came to our rescue five times and called Maytag hot line for help.Together, they could only suggest that the gasket be replaced. He could not see anything wrong with it but we changed it just in case. Still, the problem continues. When we called Maytag customer service (877-556-57420), we were told that no one has had the problem before us. We just looked online; there are 521 complaints about Maytag. My question now is, how do we get a class action lawsuit going?

I purchased the Maytag Bravos XL MVBW755DW Washer and MGDB755DW Dryer in July 2016. Shame on me for not making my complaint sooner. They offer the Tide Pods for use but they dont completely dissolve and leave a residue/stain on the clothing. I have to wash everything on Deep Water Wash just to try to get them to come clean. Clothes will come out dry in some spots, they will have fabric softener stains on them, the pre-treated stains are still there once washed. Lint residue will be left on just about every piece of clothing. The fabric softener/detergent dispensers left side is rusting and I have to pull it out and clean it once a week. I cant get to the track on the inside to try to clean it and soon that will deteriorate and the dispenser will no longer slide into place. If I could attach pictures I would. Now moving on to the dryer, it dries clothes great. My only complaint at this point is that when the cycle is getting ready to shut off it sounds like a jet engine and rattles terribly. To sum this up, I called customer service this morning. They said nothing that I am explaining to them sounds as though it is a manufacturers defect. They said they will send a tech out to review at a fee of $99.95 plus the cost of any labor associated with the repair. They did however offer to pay for the parts. Now my question to them is if none of my issues are a manufacturers defect then why would you offer to pay for the parts? The unit(s) are no longer under warranty... Think twice, gather as much information as you possibly can prior to making a major purchase. I DO NOT RECOMMEND THIS PRODUCT!

I purchase the Maytag Bravos washer & dryer set 3 1/2 years ago brand new. I figured being a Maytag it would last for a long time but nope I was wrong??? I will never buy another Maytag product as long as I live and I will tell all my friends and family not to purchase a Maytag product also!

I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried deep water wash plus the 2 rinse settings and I still have to wash the load twice to get rid of the lint lines and soap lines. Ive also tried every combination of settings to no avail and I follow the guide to a tee because this machine actually weighs the clothes to determine the water level. Maytag customer service was polite but useless. Im assuming its the poor design but customer service says I will be charge for the warranty service call if no problem is found. Maytag, another fine company down the drain. PS, parts are made in China.

My dryer is 3 years old and I have had a technician work on it 3 times in 2 weeks, replacing parts as well as screws that were not installed. The dryer is not drying clothes and resets. Yes, I clean the filter.

I bought a Maytag Bravos washer and dryer two years ago. A week after the one year warranty was up, my dryer broke. That was in October. It took me until February to get it fixed, but within two months it broke again. It has taken me until now to get it fixed again and they found the same problem; the thermal fuse blew. Both times it has cost me over $100 to get fixed, but I still cant use every part of the top panel; I can only use timed dry cycle. I’m expecting the dryer to go again. The repair man had to re-glue the seal that went around the drum. The vents were all clean and were blowing fine, so we’re not sure why this keeps happening. Our family have always owned Maytags and they have always lasted for 20+ years. I am so disappointed with Maytag at this point and will never buy another again. Go back to the old days, Maytag! By the way, has anyone noticed they dont run the Maytag commercials anymore, because I have!

I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.

We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.

I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, cant even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since its been 4 years. I will never buy another one.

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

After seeing all the bad reviews about Maytag I decided to write my review, we purchased a Maytag washer and dryer 1990 when moving into our new home, and we still have the same set. Now it does not have a motherboard which I feel today is the major problem with most appliances. Get away from the motherboards. Turn the machine on and off when its supposed to, or let it run its Cycles. Dont overfill, because this causes wearing motor parts. The dryer belt wore out on the dryer but that was an easy replacement. Im a woman of 64 and get it myself. Maytag I hope that you get back to the plain ol simple washer and dryer because mine is probably going to wear out which I hope not but I would so love to get the same set I got now.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.

We had a Maytag washer and dryer for over 32 years, the same washer and dryer. Finally our washer failed. We thought it would be a good idea to stick with Maytag. My husband purchased the Bravos XL Maytag washing machine. It is the worst washing machine ever and I regret the purchase. The washing machine doesnt clean clothes. If you use a powdered soap of any kind it leaves residue all over your clothes due to the fact it doesnt use enough water. It binds everything up. It becomes unbalanced with any larger load. Completely ties your sheets and your pants into knots. Yes literally I pull my clothes out and they are in a knot. The washer started to leak about two months ago after having it for a year-and-a-half. We couldnt locate the leak so we had to call a repairman and it cost us over $240 in parts and labor.

I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.

I bought a every expensive Maytag Neptune (washer and dryer one unit) and it is now sitting in the carport. The washer broke and I had to have service people come to my house continuously. Over a period of 6 months I had to pay for 3 motor control boards plus service calls. Thats when I had I moved to the carport. In 2012 I bought a Whirlpool Duet washer and dryer so I would be able to stack them. I had to put them at Sears because I had to use layaway. I paid for them over 12 weeks and had to use a laundromat during that time. Last week I got a F01 E02 error code which means replace motor control board. These boards cost over $300 each not counting the cost to install it.I did talk to Sears since the washer was only bought 4 years ago. They were nice to me but could do anything for me. Truly sad when a washer only lasts 4 years for the amount of money I had to pay to purchase it. I dont know what I going to do now since I am now retired but I WILL NEVER BUY A WHIRLPOOL OR MAYTAG AGAIN.

Bought the matching washer dryer set thinking would be energy saving and reliable. Two months after warranty ended it quit, press pause/start button, no reaction. Started looking online and found out this is Maytags Frankenstein. Checked obvious stuff like power supply. Wont be buying another Maytag product EVER. Dryer still works but washer dead. Am retired, low income. Cant afford expensive repairs. Maytag ought to be eating this, not the consumer.

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?

I purchased a Maytag Bravo washer and dryer in 2008. I had a repair person out today on both units. I was told that it will cost as much to fix the washer as it would be to purchase a new one. As far as the dryer was concerned, I was told to live with the timer issue rather than replace the expensive mother board. I was also told that the drum bearing issue with the washer is fairly common with the Maytag machines. It looks like the Maytag repairman isnt so lonely anymore! I paid a lot of money for these machines and they amount to a hill of garbage after three years. I may be buying a new washer, but you can bet your boots it wont be Maytag/Whirlpool!

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEOs office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, Ive had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.

After having had Maytag Highlander washer and dryer for 28 years in our early married life, and continuing to think that Maytag was a quality product, we purchased the Neptune front load washer MAH6700AWW. Let me tell you this IS NOT your mothers washer, nor is this Maytag a quality product. First it was necessary to install water pipe shock arrestors because of the water valve on washer causing shock in the waterline when it closed. The automatic Softener/detergent dispenser didnt work from day one.Coins and etc. constantly kept getting under flippers and couldnt be easily removed. I found that it was impossible to remove the plastic flipper without breaking a plastic mounting tab. On my first call to customer the Maytag Customer Loyalty Team, aka Customer Service (CS), I was told that the plastic flippers were not available as a separate part, and that the entire tub assembly with plastic flippers would need to be replaced. WHAT???????? THATS LUDICROUS. After temporarily securing the broken flipper to the tub, I thought Id call again about a week later to see if the previous answer was correct. On this call, the customer service lady (whose name I have), said the flippers are available and that she would send two at no charge. A few days later two flippers arrived, but were not the correct ones. I then decided to drill two holes in the tub and remounted the broken flipper with two stainless screws as a permanent solution.Two pumps needed to be replaced. One was replaced under warranty and one by myself. The one replaced by me was damaged by a coin that made its way from the tub to the pump. Other washer manufacturers provide a means of trapping such objects before they get to the pump. The wash cycle stopped unexpectedly numerous times without reason, after which the code 5d was displayed. I called Maytag Customer service. The representative didnt know what 5d code meant. Her suggestion was to call a service man. Again, I called later to ask and was told 5d meant excessive suds which wasnt the cause. Might this have been a control problem?There were three incidents of water discharging onto the floor from under the washer over the last two months, which caused water to cover an area of approximately 5 by 12 resulting in extensive cleanup in addition to damage to stored items. Since these occurrences were weeks apart and unpredictable, I knew the problem would be difficult, if not impossible, to diagnose, even by a serviceman. I concluded that it was probably a problem with the control; either filling too long or not emptying the tub before refilling for the next cycle. Thats when I decided to send this troublesome Maytag piece of junk to the landfill.

We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.

This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.

I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

A 14-month-old cabinet dryer required a new motor. I was promised delivery in 3/4 days. Following several calls, all of which resulted in the delivery date being extended to over eight weeks, the same engineer called to install the new motor. He refused to do it as the surrounding paneling had not been removed to give him access to the cabinet. It took another four days for him to return after we called in our builder to remove the panel--three screws and four-minute work. I asked for the warranty to be extended, by way of recognition of Maytags awful service. My request was rejected out of hand and the reasons do not accord with the chronological evidence I hold. I am about to bring a claim in the local County Court.

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.

We bought the combo Maytag Bravo 300. The issues with the dryer are that it doesnt heat right, have to run the thing twice, after the first 50 minutes the clothes are still damp and it sounds like its going to take off. We had a service man tell us that it was the fan blower rubbing. Now for the washer. It sounds like a b-52 taking off in spin cycle. I know that its the bearings, bearing kit 80 some dollars plus the bearing tool another 80 some bucks. Dont think Im going to invest in Maytags game. If there is ever a class action lawsuit please put me down or notify me.

We purchased a Maytag Bravos washer & dryer in September 2012 and 2 1/2 years later March 2015, no heat. We called a repairman and he said heat element went out. When researching this problem online I was shocked how many people had the same problem as we have. It cost over $300 to fix and I am concerned that it will just break again and again after reading these reviews. I think that a class action lawsuit may be needed so that this unfortunate situation does not continue to happen to other consumers.

I am not dissatisfied with hhgregg, but with Maytag products. I purchased the Maytag Centennial Top Load Washer and Maytag Centennial Dryer to match. I was a bit leery of the new energy star models that use he only type detergent, but decided that was the newest and greatest thing out, so how could it be wrong? For the past two months, I have been sooooo very disappointed in Maytag. Neither of these brand new machines are worthy of being considered brand new. The washer takes extremely too long to wash a normal load, too noisy, and has ruined several items of clothing, due to malfunctioning distribution of bleach, fabric softener released after clothes are through washing. There has also been several times that the load wash is complete and the clothes are not even wet (like they were never involved in a wash cycle). As for the dryer, you have to run it through two 40 minutes cycles to get the load of clothes completely dry, so much for energy-saving. This is my first complaint to anyone, but after reading several reviews on Maytags website, I am reassured I am not alone. There are hundreds of other dissatisfied consumers of this Maytag product. I will be writing a letter to Maytag, requesting a refund.

While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.

We purchased the Bravos X set (Model Number: MEDX700XW0 and Model Number: MVWX700XW2) form Lowes in October 2012. When the items arrived and we used the dryer for the first time in the delicate setting, the machine kept cutting off! So, Lowes brought us a new one. At first it worked but then the delicate cycle on that machine ended up not working as well a few months later. I ignored it and used the other settings. Yesterday, the washer broke. The entire basket detached! We were washing a small blanket and sheet set and kept hearing a loud banging sound. I went to check and the clothes were soaked and the entire drum was detached. I am so friggin angry! We spent over 1200 for this set and less than 3 years later, the set is ruined. I am on the phone with Maytag now b/c they need to replace this set or give us an upgraded set. They know that this set had issues yet they decided to still market and sell it. I want to sue!

After everything posted here why would anyone take a chance buying any Whirlpool product including all subsidiaries. I made the mistake of buying a Maytag washer and dryer less than 3 yrs ago. There are only 2 people in the household and we only wash linens, towels and undergarments- the rest goes for dry cleaning. The washer stopped filling with water, similar to what was posted by another customer. Maytag customer service was 2 weeks out.When the service tech arrived he diagnosed the problem as a faulty water value but didn’t have the part- another week. I asked the tech why it takes 2 weeks to get someone out for a service call- he told me that there were 4 techs working the area but 2 quit and they were never replaced. The tech went on to say that he was leaving because of the misdirected grief he gets from customers because “the Whirlpool brand is crap”, it takes to long to get service and usually the cost is more than the appliance is worth- and they take it out on him. That is not hard to understand.Bottom line- IF THE SERVICE TECH IS TELLING YOU THE BRAND IS “CRAP” what else do you need to know. FYI- Maytag repairman quoted a new water valve at $70, labor $150 for a total of $230. I paid $600 for the machine- is this a joke? The exact same part was available on Amazon for $43 and was delivered in a day. With the help of a YouTube video I replaced the part in 10mins. On top of the fact that the appliance is crap, it would have taken 3 weeks to get fixed- Maytag is also screwing customers with overpriced parts that shouldn’t have to be replaced in the first place- fair warning, STAY AWAY.

I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.

I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.

Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.

My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldnt dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint. We were only a week away from moving again, so we waited until we got to the new house. The new house had gas hookups. So, we put the dryer that didnt work in storage and were thankful we didnt get rid of the other dryer. Now, just a few months later, the gas dryer isnt drying and is having the same issues as the electric dryer. How very disappointing! Both dryers are broken now, and it has only been 2 years. Each dryer has gotten about a year of use and then both quit. My husband, I and my two-year-old dont do that much laundry to break 2 dryers. My old GE washer and dryer lasted for years and is still working. We gave them to my husbands aunt who uses them and loves them. I agree someone should start a class action against Maytag. These issues are ridiculous!

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!

I have a gas dryer from Maytag that works very well. Very easy to use and economical using it with propane. Im pleased with my purchase. Ive had it now for about 8 months. I would recommend buying another one.

Purchased the Maytag Bravos washer and dryer at Home Depot. Previously had a Maytag set that was 25 plus years old that still ran well but was rusting out due flooding. Figured Maytag had great products. Have had mine for 4 years now and had nothing but trouble. Paid countless service calls, mainly on washer, will work for a short while and then stop again. Cant put more than 4 towels, or 3 pairs of pants or basically anything or the codes start popping up. I am so angry that a product I paid a lot of money for is such a piece of crap. Maytag Company has been no help and I see with all the complaints on this site I am not the only one who feels this way. A class action suit would be great!

Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!

1. can not get enough water in the Maytag machine to cover the clothes. 2. All of the clothes come out twisted. 3. After watching the machine wash the clothes I notice that agitator did not move all of the clothes down into the water, and that was probably because there was not enough water in the tub. 4. The machine gets out of balance easily and at that time the machine door is locked and you need to push the pause button and wait for it to unlock the door. 5. Its louder than my old Kenmore washer that we have had for 15 years.6. The Maytag dryer does not dry as fast as my old Kenmore dryer that we have had for 15 years.Bottom line is I would not buy another Maytag product. Do your homework.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.

I purchased the Maytag Bravo model MGDB950YG on April 22, 2012. It worked great for a while then stopped heating and drying the clothes. After going through the Maytag procedure, a repair person assessed the problem, had to order the part then came back to repair it. But the same thing just happened again! Both Maytag and HHGregg need to go through the appropriate procedures, which leaves me without a dryer for who knows how long this time. Maytag will not do next day service probably because it costs them a little more. I think Maytag should have enough common sense to sometimes make exception to this. Today is Thursday and I cant get an appointment until Monday! I have owned two dryers prior to this which each lasted 10 years plus. I would be much more understanding if I had my appliance for more than 4 months (out of commission 2-3 weeks of the 4 months). Ive never been so disappointed in an appliance!

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

We bought our Maytag washer and dryer a bit over 5 years ago. Now the UL warning comes on. Found out it will be over $400 to fix it. It only cost $500 new. Repairman says it is very common and not to pay him to fix it. Our GE went 20 years. Lesson learned, wife is out looking at new GE.

Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.

As all the other reviews day 1 Dryer had no heat, washer unbalanced and knotting all the clothes. Sent out new dryer after trying to fix to no avail. One month after new dryer, normal cycle continues to run and not turn off. Repairs again - new computer board. Now washer is winding high pitch noise level - repair new bearings. Thank goodness for warranty. But washer and dryer act up again. I purchased extended warranty. Washer tub needed replacing because transmission went out, dryer again control panel problems. Last night the dryer started on FIRE. I’m sure because the control panel normal was not working again after it was replaced less than 2 yrs ago. Total time owned 6 miserable years. Going back to basics, ugh....

Home Depot is selling defective appliances manufactured by Whirlpool and refuses to provide a full refund. I purchased a Maytag washer and dryer from Home Depot in August of 2010.Washer broke in February of 2011. No parts available for repair, Whirlpool replaced washer after 4 weeks. This washer broke in July 2011. No parts are available for repair until August 17th.

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!

I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.

Lets be real and say that people with good experiences dont often end up on websites writing reviews because they are busy enjoying their product! I purchased my set in early 2012 and will admit that initially there was a learning curve with using a washer with no agitator. I enjoy doing laundry and Im really good at it but with this washer I had to change my routine. Always pretreat stains. Deposit clothes loosely around the drum and shake clothes loose before putting them in the dryer. My clothes come out great! I have a child, two dogs and a greasy truck driver man and everyones clothes smell great. I can wash my king bedspread and anything else in my house with no issues. And my washer has never torn any of my clothing, however fragile. I dont iron often and I hand wash nothing.I give 4 stars instead of five for the extra steps to ensure my clothes are clean and wrinkle free. No they dont make things like they used to but thats with all the new stuff. My moms 3000 dollar Samsung set (her washer) isnt working as I write this. Too bad more people with good experiences dont get online and share. Hope this has been helpful.

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

I purchased a Maytag Bravo HE washer and dryer! The biggest mistake I ever made! Three inches of water is max for a load of clothes! This is max full or actually empty. The washer was a third full of clothes and only the bottom layer was wet when it went into rinse! After pulling a calf I really wanted the top pants washed. Nope. Went in dirty and dry to the rinse cycle to spread the bacteria throughout the load. The soap was still laying on the dry clothes on top. Repair guy spent two hours and couldnt get enough water to at least dampen all the clothes in the wash cycle. I would like to see how much cow afterbirth bacteria was still in clothes. I didnt buy a machine to dry wash my clothes! I have asked for my money back on the pair through the performance warranty. Well see! I am not giving it a star as it doesnt earn one!

I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.Sears does nothing but give you a runaround. And the Morrisville Vt. store manager is so rude. He was talking to me like I was stupid. Now, I have to wait 3 more days before a washer comes in from the warehouse after Sears told me it was coming on 4/24 between 9:45-11:45. Then the manager told me I could take the floor model if I want it today, which has scratches on it. I was hoping someday to buy the dryer to match the washer. But now, I do not want anything to do with the brand. I bought a Maytag refrigerator also last year. Its beautiful. Everything is in my kitchen, and I have been working on getting everything to match. I am raising my 2 grandchildren and am on a fixed income. They treat people awfully at Sears, and it is too bad Maytag works with them.

The washer is making loud noises. I had a repairman out and he said the transmission was shot. This washer is only 7.5 years old and the set I had before lasted 19 years. It also was a Maytag. My mother, sisters and aunts have always stood by Maytags and I am disappointed that this washer being 7.5 years old is shot. The dryer to the set is working great!

We purchased a washer and dryer, spent in the neighborhood of 1000.00 hard earned $$... extended warranty, the whole enchilada. Maytag. dependable, lonely repair man, ha.. that is just so much stuff. Well anyway it was a Centennial set. What junk. Never really worked that well to begin with. I trashed them both after exhausting all avenues to make it right. Well I got the hair to report the mess to consumer affairs and see if they are what they claim to be. This is more of a warning to all consumers.The stuff you consume today isnt worth the money you pay for it. The money isnt worth the time you spent to earn it. I am gonna try to find a old washer and rebuild it, and a dryer as well. Or just use solar. Best to keep the old stuff repaired and running. I dont know how many people I have spoken to about this problem. Our infrastructure is crumbling. A consumer based economy. Only there is not anyone to service the products we consume... pitiful. I guess my wife will be out back with a tub and washboard before it is all said and done... she will not like it, I guarantee that. I could not even begin to repair the washer. It was a computer operated board that did not work correctly from the beginning. The dude came out from the repair shop and fixed it while still under warranty. It died a slow painful death shortly after that. I disassembled it with a screwdriver and now have potatoes growing in the tub.The dryer has not met the same fate yet. It just sits there, anticipating the moment when I remove it and dissect it with a Sawzall. And I guarantee that day is coming. Do not buy anything from Maytag or its subsidiaries, think long term. We have become a bic lighter economy. I have been on the forefront of that movement. I did not realize it at the time. I do now. and for that I am sorry. I always expect something to work when I need it and if it doesnt, I try to repair it. Cannot fix this stuff now. The support we used to take for granted has been outsourced as well as the production of the product. Bob Dylan said it best in the song union sundown... Thank you and e pluribus unum.

I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

Bought a Maytag bravo xl washer and dryer two years ago. Spent around 1,500 dollars. Didnt make it a year before things started going bad on them. First the lid lock on the washer broke. I got the lid lock pulled out far enough that I could drill a hole in it and tie some thread to it to pull it out when the washer was ready to lock. Today the piece of junk just quit. Not long after the junk washer started messing up the dryer starts sounding like a fork in the garbage disposal. It still works and dries the close but you hate to even turn it on because of the noise. I will never purchase anything maytag again in my life. JUNK!

I had to rate at least a one star because there isn’t a negative to rate. We bought the Maytag mvwb955fc1. First off it doesn’t clean our clothes. I can not get stains out or whites bright. I don’t feel it uses enough water. I put a full load in and it only fills up less than half with water. I try half loads and still not clean. It’s always shutting off when I wash sheets. Indicating it’s off balance. Today I started it before work and the lid exploded. I don’t think I want to even replace it at all. This could have seriously hurt someone. Do not buy this washing machine. The dryer is great so far. I wish I could post a photo to show you all.

I purchased a new Maytag washer and dryer March 2021, I have owned past Maytag washer and dryers, thinking they were the top of the line products, not this time, The washer, I put the clothes in barely covers the clothes, so I put it on deep water wash, when the clothes are all done, they look like they did when I first put them in the washer, dirty clothes, whites are dirty, towels look like they got dirt spots on them. The machine makes really weird noises, my little dog starts to shake, gets so scared, she runs under the bed and wont come out. The dryer, makes a very loud buzzer sound, she gets so nervous, when she hears it, she jumps up into my husbands arms shaking. I will never buy a Maytag washer and dryer ever again, they are totally different then the old ones, they had a good product and ruined it.

I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. Im handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DONT BUY. Save your MONEY.

After having a Maytag washer/dryer set that lasted 20 years, I decided to go with Maytag again. Big mistake! Centennial Dryer has already broke down and the parts, before the overcharged shipping, was over $100. I wish I had done some research. Maytag is no longer Maytag, it was purchased by Whirlpool. Hence the lack of quality. Not only that, I dislike doing business with heartless companies that just close shop & let loyal employees go while paying upper management fat severance pay. Then Whirlpool changed the vested lifetime benefits of the Maytag retirees. Will not buy another Maytag appliance and will never purchase a Whirlpool product.

Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.

Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.

I would have given this washer/dryer a 0 star, but wasnt able to. Bought the pair and first thing, couldnt get enough water in the tub, clothes wallowing around for an hour in the few cups of dirty water that it allows. Cant even believe how terrible this combo washer and dryer is! Now I get to wash everything in this piece of ____ twice, thank you Maytag! Just took out a load and it is dingy and stinks, so now its wet, on the floor waiting its turn to go back for another wash (possibly even a third).If you want clean clothes, do NOT get this washer. Dryer has issues also. For whatever reason, the AF signal has been on for a couple of months. Turn it off and back on and its okay for a bit, then back on. Its the Air Filter. Its not plugged, so I dont know, I just keep using it with intervals of resetting it altogether. What a total waste of money. Am going to give it away for free as soon as I find a replacement! Save yourself a huge headache and look elsewhere than Maytag. Oh, and if Maytag happens to read my review, you can contact me for a refund any time, just respond to this post, you can even come pick it up and get it out of my home. Thanks a bunch!

I purchased a dryer model med7500yw not even a year ago and the heating element has failed four times causing a lint fire and my clothes are burned and melted. Maytag only wants to keep servicing the dryer and not refund me my money. I asked the representative who claimed to be a supervisor would she feel safe with the dryer in her home and her rude remark was this is not about me and because the service was done back in November and now its January it will need to be serviced yet again. I am losing time from work and the repair men are rude and ignorant.

We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.