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Maytag Dryer Model OBX MED4500MW
Maytag - 7.0 Cu. Ft. Electric Dryer with Wrinkle Prevent - White
Let Maytag tackle your large laundry loads in this 7.0 cu. ft. capacity dryer. Don’t worry about forgetting to take clothes out of the dryer—the automatic Wrinkle Prevent phase keeps clothes tumbling to help stop wrinkles.
Manufacturer: Maytag
MODEL: OBX MED4500MW
MSRP: $719.99 USD
Maytag Dryer Model OBX MED4500MW Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model OBX MED4500MW
I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.
I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!
MY 8 year old LG front load washing machine died late in 2019. I bought a new front loading MAYTAG machine from a local big box store. It was delivered and set up for me. I had always thought Maytag was a well made product. I wanted to stay with the LG machine, however NO local Repair Service Companies would service it! I was told LG and Samsung were substandard products. (My 9 year old LG clothes dryer is still in good condition).I am truly sorry to say the MAYTAG washer is dreadful. The door locks and cannot be opened the very second you touch the start button. There are fewer wash cycles to chose from. You can never tell if the clothes will spin or be soaked. The door needs to be left ajar and the interior wiped down at end of wash cycle. Etc.. I was ready to call the Store to return the machine - I should have - but I like store. The Maytag price was almost $900. I am very dissatisfied.
Have had this set for about three years (was a gift from my parents on having our first child), and its horrible. Clothes come out partially dry, with NEW stains on them, torn or frayed, and twisted into knots. Its supposed to be a high-efficiency washer but we often have to wash things twice to get them clean. We now have two little boys and Im starting to save to buy a different set (no Maytag ever again); disgusted that I cant even sell this set in good conscience. Will either be a donation or an eyesore for the landfill. Worst $1100 ever spent.
I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.
I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.
The Maytag Bravos Washer we bought had a stinky odor we couldnt get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!
I was sooo excited to get this very very very expensive washer and dryer only to have the worst disappointment and let down...the washer in particular is horrible!!! It doesn’t wash!!! I thought I was crazy until I started reading all of these other reviews and found that many more people have had the same experience as I have... The tub never fills with water and the clothing never gets clean. I would love to start a class action against Maytag and get my money back or get a replacement.
I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.
Really havent had any problems. The Maytag repairman really is lonely. Great quality wash machines and dryers for that matter. I havent had to do anything. Spins well... Very quiet, no complaints. Dryer works well too. Many cycles area to put fabric softener and bleach. It has a extra extraction cycle and many other features.
I bought this wash (XL HD) 1 1/2 years ago. From the time the people installed it it never worked correctly. I have never wanted to beat up an appliance before, but this washer makes me so mad that I am ready to just throw it out and buy a new one even though I paid 600.00 for it and it was more than I would ever pay for a washer. I bought this so I could wash my comforters mainly. Well I cannot wash comforters unless I wash them 5 times or at least try to wash them 5 times or more. They get unbalanced and then the machine shuts off. After doing everything from changing the hoses like somebody else suggested, it still didnt work. Along my troubles with trying to rinse and drain I did find something new that I didnt know I could do for all these months is when you put your machine on rinse, spin, dry and the extra rinse light pops on, click it and turn it off, then it reduces the spin time to 15 minutes instead of 26. Also now I have to just let my hose drain on the floor of my outside wash room because if I hook it up through the wall to drain outside it just stops with the LF code. So I have 2 inches of water on my washroom floor and it really sucks. This is the only way I can get the machine to work without turning itself off. Very disappointed with this machine that appears to be so large (looks can be deceiving). It cannot wash hardly anything and this machine should be taken off the market. It is garbage. I really wish this did work because I have spent too much time trying to rewash, respin, get all the water out of the clothes so I could dry them. This should be banned and not sold by any store.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
I purchased a Maytag Washer Bravos Quiet series 300 & a Dryer Bravos Quiet series 400 w/ steam in June 2009 from Lowes. I cant express my dissatisfaction in strong enough language with these products. From the time they were installed there were problems.The Bravos series 300 washer: Quiet? Never. The thing sounds like a huge motor whirring around my laundry room. Several times, a coin got stuck in the motor and created a clanking sound that had to be fixed. Ive never had a washer that allowed coins to enter the motor. I cant close the lid on the washer until the whole unit is dry because of the mold problem. I dont feel the washer really gets clothes clean. When we purchased the unit, the Lowes salesman stressed that we could fit a large bedspread into the oversized tub and get it clean. This didnt turn out to be true. The clothes tangle terribly and the unit is off-balance with any kind of a larger load. Ive been forced to purchase the extended warranty because of the complete & total lack of confidence I have in this awful washer (same goes with the dryer).The Bravos series 400 Dryer: This unit never dries. All the setting that should be used with the sensor never work which causes a huge problem. I start out on a particular setting with a stated time limit say, for instance 45 minutes. 45 minutes later, I look at the dryer and theres 1 hr of time still left to go! The dryer just runs on and on. Ive taken to using only the timed dry and I start out at 1 hr, then check it every 10 minutes or so. This is very hard on the fabrics and has caused the useful life of my clothes to be greatly diminished. Also, the stupid thing will start to beep and I cant figure out why. Using this dryer has increased the electricity costs to us.I cant stress enough to STAY away from these products. I purchased Maytag because of their prior good reputation. That reputation is in tatters now. They should recall this product and replace it with products that actually do what they advertise!
The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
I really like the refrigerator. Its easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.
Please read Michael of Davenports review. I read it and word for word this is my experience. This washer is the worst Ive ever had. If I could get back my old 20 year old machine, I would trade it in. Dont buy, youll hate it.
We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.
My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.
Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!
I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!
We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. Weve had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. Weve had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DONT BUY A MAYTAG refrigerator with the freezer on the bottom!
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
I spent over $600 dollars on a Maytag Bravo 300 series. The washer has cost me over $300 to fix the latch and 2 months later, it will not spin. I would recommend to anyone not to buy a Maytag product! Garbage! I had a standard Kenmore washer that lasted over 10 years without a problem, paid $300 and still sold it for $100. The funny part is that I sold it to my brother who still uses it regularly and has not had any problems. So what is money worth? Your call.
My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.
We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I cant believe weve only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didnt close, I thought I forgot to close it. But after reading your reviews I now realize its one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!
We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!
Purchased this Maytag dishwasher from a local Home Depot in Feb. 2014, no problems until now in late July 2015 (about 18 months). The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond.Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, can not be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only about three days ago. I assumed user error so let that cycle run, then was able to choose a different cycle (cant remember which one) which also completed. But since then the control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem, so will probably replace (with something other than Maytag) rather than repair.
I bought my Maytag Neptune washer and dryer in 08 or 09, and it has smelled like mold and mildew for years but I still have to use it because I cant afford to get a new one. I cant get the smell out. Also, I have to take the pump apart at least once a year due to the fact that sometimes, no matter how you check your pockets, change still gets left behind and they dont make a screen or filter that will keep the change out of the pump. It is not hard to do, but the first year I had it, it were in the service center as much as it was home. I was glad when someone told me what was happening because I fix it myself in like 15 minutes and move on. But it should come with a self service manual showing how to do this procedure to save people money.
This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!
I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.
I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!
I made the mistake of buying a Maytag fridge and dishwasher when I moved into my home 16 years ago. Ive had nothing but trouble with these inferior appliances since almost day one. The seals on the freezer quickly started to separate, causing ice chunks and insufficient temperatures. We had an extended warranty, but they refused to replace it. Weve had that fixed approximately 10 times - never resolved it. The plastic covering on the dishwasher racks began to peel early on, which caused the metal underneath to rust, in turn causing the clean dishes to come out with little rust flakes all over them. This company obviously cares only about profits. Save yourself a ton of headache and DO NOT BUY MAYTAG.
Bought machine 03/23/15 exactly 2 yrs ago & machine will not work. It looks like the electric panel and which there are a lot of complaints about the panel, and the lid. It seems as its about the extended warranty now. The quality that Maytag advertises is lies. You buy the product and you have no choice but to purchase a warranty on your machine. Simple is better when it last 20 yrs over 2 yrs on a fancy machine. First electric panel machine washer with a horrible experience. It will cost 98 just to look at, that is not including parts and labor. Its 339.15 for a year warranty which equals over 300 per year for 3 years. Overpriced in all ways. Worse choice ever.
I had noticed the lights, such as for sanitizing cycle, hot water cycle, etc, would go out intermittently, but since the washer still ran, I was down with that. Loaded it up last Sunday, pressed the button to start and El Zippo. Nothing works. So here we go again with another crap product from Maytag. Yes, I have had this dishwasher, which was a pricier model but closeout priced, at Lowes in 2008, BUT I live alone, so how many dishes do I wash. At the same time this is the third time had a repairman out (with no help from Maytag other than trying to sell me an extended warranty for nearly $400) and these machines ought to last a lot longer than this. The part online is bad enough, $150, cant wait for the repairman to call me back tomorrow and see how much they are going to hose me for.
My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. Whats up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?
We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.
Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.
Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.
We had 10 year old Kenmore units in the past that were much better and worked faster at both cleaning and drying. We prefer a washer with a agitator and top load. The dryer is preferred to be gas. Both the Maytag washer and dryer we have need constant repairs. Washer for control panel repairs, and dryer for false heat sensing problems. Now they say not to use dryer anti-wrinkle sheets. The washer needs less sheets put in at a time to rinse better. It is a agitator less model.
I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.
I am absolutely disgusted with this Maytag Bravos XL washer. Have owned it 6 months and cant wait to get rid of it. We live on a farm and have cattle. If jeans go in the machine with mud on them, they will come out with mud on them. I have tried soak, deep water wash, power wash. Nothing works. I might as well put a wash tub in my back yard and wash by hand. Anything black must be washed by itself as it will come out covered in lint. How did this machine ever go on the market? Expensive mistake. Please do not buy this machine.
Was a Maytag washer. First one lasted one year. Second one replacement one lasted for years. But the company’s warranty is replacing this one without too much hassle. When it runs it does a good job. It’s a big load. All in all a very good washer.
I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!
I am so sorry to see so many people having the same problem. Maytag Dishwasher Model #MDB7749AWM2 purchased 12-10-11. Control Panel needs replaced (260.00...service call, part and labor). Writing this as Ive spent the last 20 mins on hold with Maytag. Im demanding them to make this right. Ive been told by Trisha at Maytag not to believe all these post as people tend to exaggerate the problems. Anybody have info on class action lawsuit? ?
Bought this Maytag Bravo washer in 2013 expecting long service life like I had with my previous machine. After 2 years spin cycle noise got progressively worse. Until now it roars loudly and keeps stopping in the spin cycle for rebalancing. Called Maytag. Experience was as described as others have reported with them and their repair service. Absolutely no help unless I spend another $310 for extended warranty to cover the $380 part (tub and bearing - 1 unit - cant get only the bearing). Paid $800 for the washer now more for the repair wanted. $1100-$1200 for a machine that will need repair again in a couple of years? Dont think so. This machine is only good for a boat anchor. Going out today to buy a replacement for $400 and it wont be a Maytag or its affiliates brand. Feel like a class action suit would be good for Maytag to wake up to.
I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.
Maytag MVW823OHC SLATE washing machine, $1050 plus warranty $169.95 on 05/27/21 not delivered until 06/25/21, error code on 09/19/21. It is 11/03/21, machine is not working and no part available. Sad.
My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.
White clothes come out with some sort of grease stains on them and darks come out with a detergent white scum on them. I have to put them through twice to get the scum off and I have to scrub my whites by hand. So much for your new type washers. If I could find a washer with an agitator and water saver on it, I would buy it in a flash and get rid of this so called newest thing on the market. I have to put a cleaner through it every 2-3 weeks that costs me $10.00 for 3 pucks and having to rewash my clothes does not save water or time. There is a lot to be said for the washers that had water saver on them. First of all, I could open the lid during the wash cycle and add another item. (2) I could use the last of the 2 rinse cycles from my white clothes to start a load of dark clothes, that was truly a water saver and both loads were sparkling clean. Every women that I have discussed these new machines with (both front loaders and top loaders) say that you and other companies that think you have improved wash day for women have definitely not improved it but rather made it a nightmare. Absolutely hate this product. I hasnt given me a moments satisfaction since we spent the $1,000.00.
Second time I have purchased a Maytag washer. Both units failed within six months of extended warranty running out. Maytag repairman is sitting on his **, not because they have a quality product but because consumers are seeing that it is a subpar product. Don’t waste your money on them or any of their off brands.
I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!
Washer exactly 3 months old, will not work. Maytag can tell you nothing, they just want your money. They called a repair service in our area, never heard from them. Here we sit no way to wash clothes. And they say will charge to fix it. WHAT IS WRONG WITH THIS PICTURE. FO NOT BUT MAYTAG ANYTHING.
The Maytag Dishwasher Model MDBTT50AWW started having problems cleaning dishes after about 3 years. I usually had to clean them first before placing in the washer. About 6 months ago (5 years of owning), some of the control panel buttons stopped working. Finally, the Start button stopped. Replacement part and service is about $400 per local appliance repair shop. They recommended buying a new dishwasher. They stated that the touch control panels have reduced the life of dishwashers to about 5 to 7 years. However, I had seen testimonials on the web of dishwashers lasting on average 9 years - not Maytags. I will be avoiding Maytag for next purchase. I have seen too many complaints online about the control panels dying. I consider myself lucky as my panel died after 5 years while many reviews say theirs died right after the 1-year warranty.
It was alright for a while. Then it started ripping up my clothes. The machine is not overloaded, enough water has been added but, when I take the clothes out they are torn. Not a good experience. I have seen several reviews on the Centennials, none of them good. What is the problem. I am hoping my experience gets resolved.
My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...
Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!
The best we can tell, we got our Maytag in 1991. This was because the repairman told us that was the last year they made parts for it. It ran wonderfully until 2018. The water valve broke, but a repairman easily fixed it. In 2019, it stopped running. The repairman fixed it, temporarily, he said. He refused to charge us for his work because he said we might get a few more loads done before it completely pooped out. Were still using it. I love this machine. It has gone WAY past the expected life span of a washing machine. Weve had it for 29 years!
We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.
Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.
We have had Maytag washers in the past, and they always worked well and were reliable. Not so with the Bravos washing machine. It is by far the worst excuse for a washing machine weve ever used. It does NOT clean clothes. It merely ingrains the dirt more into fabric. In four years, we have complained repeatedly to Maytag to try and get some kind of remedy to no avail. Maytag is simply not interested in standing behind their product. So now, after two generations, they have lost us as customers forever and we are telling anyone who will listen; DO NOT BUY A MAYTAG WASHER. They are terrible and not what they once were.
This Maytag Centennial is the WORST piece of junk I ever purchased and I received the same uninterested response from Maytag as everyone else. Maytag sent a service man out who said it was functioning as it was intended. Once started, this washing machine cant stop if you forget to add an item. It dumps out all the water and starts the hour-long cycle over. All settings are an hour-long cycle. Unless Bulky or Delicate is selected you only get 2 inches of water -- Even for Heavy Duty. No matter what the setting, the clothes do not come out clean. You must hand wash them first. Maytags are no longer a desired product.
We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.
I purchased my Maytag Bravos XL MCT because It could wash King size comforters/bed linen. I needed a machine that was large capacity. Also it was an HE washer that cut my water usage down quite a bit and reduced my water cost. Also this machine did a great job of cleaning my clothes and household items. The features were good. Variety of load type water temp if it was delicate, bedding, denim and more. I have had it for 5 years and so far no problems. It came with a 10 year warranty.
This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.
Like so many others, I now discover, we are having a ridiculously frustrating problem with our Maytag dishwasher, bought one and a half years ago. Last week, the control panel stopped working -- we press normal and a whole bunch of other lights come on; try to press other cleaning options and entirely different ones light up again. Sometimes we can get it, with luck, to quick wash or super clean and thus have our dishes cleaned (which the machine never did that effectively anyway); sometimes we cant. I havent called the company yet, but given what Ive read, Im unsure if it would do any good. Judging from all the similar comments, Maytag is clearly selling a radically inferior product and care nothing much about this. We will surely never, ever buy another one of their products.
I bought the Maytag Bravos Series 300 Dryer in 2009. In September 2011, the dryer wont start. I called Maytag. They basically said were on our own. It only lasted two years. What happened to appliances that lasted 10 years? I will never buy a Maytag dryer again.
I have had a number of Maytag washing machines in my life and have never disliked a machine as much as the last one I purchased! The bleach dispenser is awful and any bleach that happens to land on the outer rim has ruined many clothes. I took them to my dealer to show him the ruined clothes and was told bleach does not evaporate do must be wiped off each time. With no soap dispenser I find I have to put the soap in first and keep trying to fill the machine some before I add the clothes. This takes forever but if dont do this my clothes are stained. I purchased this machine on April 11, 2017 and can not afford to go buy another washer at this time. The Dealer can not help me and when I called Maytag they were not interested! Buyer beware!
I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.
I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.
Ive tried all manner of washing clothes, especially dark ones. Different cycles, different detergents and amounts, but it always leaves scum marks in folded places. I have to either brush off what I can, and/or rinse the clothing in a sink and then rewash the clothing without detergent. In an attempt to save water, I end up using two or three times the amount.
This oven isnt even worth talking about. Just dont buy it. I used to bake a lot, but my recipes dont turn out anymore. My old oven was much easier. I dont know what the problem is, but I suspect it is oven temperature. The door also sticks. I have only had this a year and am ready to junk it.
Bought a Maytag Front Load MHW6000AW washer and had a problem with amount of water in wash cycle. Dealer sent service men 3 times and changed several parts but washer still did not work and both repairmen said they did not know what was wrong. They called Maytag Tech Support but those people did not listen and said if no code shows up the machine is operating properly. Maytag then sent another company repairman. He worked 2 hours and said he could not find the trouble and Maytag support hung up on him. Maytag then sent another company repairman and he did one test and said the machine is fine and left in about 15 minutes total time. Now Maytag refuses to send another company for another opinion but I have a $1200 machine that still does not work properly. I am totally dissatisfied with Maytag and will stay away from their products totally. Companies wonder why people buy foreign equipment and this is the answer. I had a Samsung washer and never had one bit of trouble with it.
Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.
Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.
I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!
Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
We have had our Maytag dishwasher MDB9100AWQ only 5 years and now it keeps shutting off. I see there is plenty of this complaint. I will not purchase another Maytag product after reading all these reviews and experiencing it.
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
Bravos WL purchased in May 2015. Terrible product. Last week stained 2 shirts beyond repair. Maytag service repairmen stated these machines were poor quality and the only settings that somewhat work are Deep Wash and Bedding. They recommended I buy something other than Maytag. I am not making this up - it was unbelievable. I got Maytag on the phone while the service techs were here so they could hear the comments. The supervisor, Kimberly, said I could not get resolution unless the technician declared it a functional failure. I asked for the definition, as I would assume the basic function of a washing machine is to clean clothes. Still working the steps to resolution, but I believe there is evidence for a class action lawsuit.
We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.
I want to document my experience with Maytag refrigerator model # 1958XEW1 and serial # K12947360. I purchase this refrigerator several years ago as a result of a recommendation of a general contractor who was doing kitchen remodeling work for me. After doing a brief online research on Maytag I went to Yale Electric a store in Boston to purchase a Maytag refrigerator. Worst mistake I ever made and I will never buy a Maytag product again (sad to say). This refrigerator has been leaking since the day it arrived from the store. Unfortunately for me I didnt notice the fridge leaking until after the warranty had expired (my bad). The leak was such as I could not isolate or say it was the fridge because the water would pool in an area that was away from the frig on my kitchen floor. One day by coincidence I actually saw the fridge leak so then I knew the water on my floor was coming from the fridge. I contacted Maytag who mentioned by that time my warranty had expired, however other people who had purchase this fridge model were experiencing the same problem. Maytag said that this leak problem could be fixed by changing the tubing located in the freezer section of the refrigerator to what they called a duckbill type of tubing. So I had that part sent to me and it was installed in the refrigerator freezer area. As you can imagine because I am writing this negative review that the water leak problem was not corrected and there is still water pooling on my floor from this refrigerator. I will never buy a Maytag product again and I wanted to share this experience with other potential buyers of Maytag products.
Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.
This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.
I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken. The washer wont wash the clothes, just sit in the water and wont spin. I called Maytag, they offered me a warranty for another year for $371. The washer was only $550.00. When I tried to get set up with a repair service, the only company they used which was going to charge $105 just to look at it, would only take cash. When I called back to discuss with Maytag, they were no help at all. I was told they wouldnt even do the warranty since I scheduled a service even though I canceled it. I will never buy Maytag again.
We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.
I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.
Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.
I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.
BUYER BEWARE!!! We purchased a Maytag Dishwasher mdbh979sab1 on November 23, 2012. It is now July 31, 2014. One year and a half and the control panel is not working. Ive looked at estimates online of $450.00 for parts and labor. Customer service is no help at all, nothing they can do. She actually recommended KitchenAid for our next appliance. Maytag has become a terrible brand. We will never buy from them again. By the way, they also made our Jenn Air Oven, which turned itself on a number of times while we were away. 350 degrees. That was a total loss as well. We are filling up landfills with our Maytag/Whirlpool appliances and you will too.
The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.
I purchased a Maytag Centennial washer a few years ago. In my opinion it hasnt worked properly from the start. We went on the low end of price, because we spent a small fortune for GE products that broke after a year and a half. This Maytag hasnt been a much better experience. First it didnt drain and spin clothes, and I was told I was using too much soap. Cut back on the soap and it started working better and going through the full cycle but the clothes never felt or smelled fresh and clean. Now 2 1/2 years in, it doesnt complete the full cycle on its own, AND there is dirt in my washer after every load. My clothes come out with streaks of dirt on them. The picture below is of a pillow case I just took out of the wash! Ive cleaned the washer multiple times, but it doesnt drain properly so it doesnt help. Maytag charges a service fee just to come out and troubleshoot and charges you again to come and do the repair. Im running out of reputable companies these days with washers.



