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Maytag Dryer Model MGD6230HW
Maytag Dryer Model MGD6230HW
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Maytag Dryer Model MGD6230HW

Maytag - 7.4 Cu. Ft. 11-Cycle Gas Dryer with Extra Power Button - White

One push of the Extra Power button on Maytag® heavy-duty dryers boosts drying power on any cycle by extending time, heat, and tumbling. This top load dryer helps evenly dry loads with Advanced Moisture Sensing. Plus, optional smart gas dryer features such as remote start and cycle notifications help you stay in control and efficiently manage laundry from anywhere.

Manufacturer: Maytag

MODEL: MGD6230HW

MSRP: $1044.00 USD


Maytag Dryer Model MGD6230HW Error Codes

CODE: PF 
PROBLEM: Power failure 
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged. 

CODE: F-01 
PROBLEM: Main electronic control board failure 
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board. 

CODE: F-02 
PROBLEM: User interface keypad failure 
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board. 

CODE: F-22 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-23 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-26 
PROBLEM: Drive motor failure 
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor. 

CODE: F-28 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 

CODE: F29 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 
 


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Dryer Model MGD6230HW

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Product Reviews:

So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
Published: February 13, 2017
K. of Lexington, KY
Source: consumeraffairs.com

I had one set of Maytag washer and dryer and I loved it. I bought another s
I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.
Published: June 1, 2013
Peggy of Elmwood Park, IL
Source: consumeraffairs.com

The mid level dishwasher is excellent, easy to install. Very quiet. The dis
The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.
Published: March 16, 2020
Nick of Gull Lake, SK
Source: consumeraffairs.com

The Maytag Bravos washing machine may well be the worst appliance available
The Maytag Bravos washing machine may well be the worst appliance available for purchase. Sure it is a high efficiency machine that saves on water -- the clothes are often still dry when the complete cycle is finished. Many times there is still soap residue on the clothes. Forget cleaning anything with any amount of dirt on it because it seems as though items are even more filthy after washing them. I have tried everything the company advised and still my clothes are not clean. My advice... please do not purchase this machine. You would be better off taking your clothes to a river and beating them on a rock. #wearingdirtyclothesforever
Published: April 8, 2017
Angela of Lancaster, WI
Source: consumeraffairs.com

We bought new appliances when we moved to our new house last June (2016). S
We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.
Published: December 23, 2017
Fred of Woodstown, NJ
Source: consumeraffairs.com

We bought this dishwasher on 7/8/2013 which is my wifes birthday and boy wa
We bought this dishwasher on 7/8/2013 which is my wifes birthday and boy was that a mistake in many ways! I had 5 service calls on my Maytag Dishwasher MDB7749SBM1 before it went out of warranty. It has issues with the ribbon cable and controller and the control lights are like a disco on the keypad. Now it gets so hot I cant touch the door when its running. So I have had to turn off the power and go get a new dishwasher next weekend which WILL NOT be a Maytag!
Published: July 14, 2015
Kyle of Abbeville, SC
Source: consumeraffairs.com

From the beginning, the blower motor (for the control panel? never needed o
From the beginning, the blower motor (for the control panel? never needed one before) was too noisy. I just bought the oven from Lowe’s. They sent out a repairman. He replaced the motor, but has exactly the same level of noise. It is bad design/engineering. Im going to try some other brand. One problem is that you cant listen to the fan noise before you buy the oven and install it. And there are no decibel requirements or ratings. Industry regulations need improvement. Model MEW7527A, bought new in Dec. 2012.
Published: February 9, 2013
Richard of Austin, TX
Source: consumeraffairs.com

Maytag Dishwasher control panel is not working again! We have owned dishwas
Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.
Published: March 29, 2012
Anne of Lynn, MA
Source: consumeraffairs.com

We bought what was supposed to be the top of the line Maytag dishwasher as
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
Published: January 18, 2015
Spencer of Calhoun City, MS
Source: consumeraffairs.com

Washer exactly 3 months old, will not work. Maytag can tell you nothing, th
Washer exactly 3 months old, will not work. Maytag can tell you nothing, they just want your money. They called a repair service in our area, never heard from them. Here we sit no way to wash clothes. And they say will charge to fix it. WHAT IS WRONG WITH THIS PICTURE. FO NOT BUT MAYTAG ANYTHING.
Published: August 4, 2017
Sherry of Decatur, AL
Source: consumeraffairs.com

We purchased a $700 Maytag range 2 years ago and recently the oven did not
We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.
Published: June 10, 2013
Andres of Tampa, FL
Source: consumeraffairs.com

MDB7749SBW - Purchased a new dishwasher from Home Depot & had them inst
MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.
Published: September 23, 2014
Neil of Satsuma, AL
Source: consumeraffairs.com

We bought a Maytag refrigerator bottom freezer at Home Depot in 2012/10/15.
We bought a Maytag refrigerator bottom freezer at Home Depot in 2012/10/15. A few months ago, a sheet of ice formed on the bottom of the freezer. Since the warranty expired, I decided to look at the problem. Now, I am a mechanical person who usually can fix just about anything mechanical. I used a hair dryer to defrost the freezer and saw that the drainage hole was frozen over. I took the entire freezer apart, cleaned the drainage channel, the drainage hole and reassembled the freezer. No more than 24 hours later, the drainage hole was covered with 1/4-1/3 thick ice, the drainage hose and the tray were dry, and the bottom of the freezer was coated with ice. This one problem that I could not solve. The design is so poor, the draining water freezes over the hole before it drains. I read some of the consumers complaints and I just want to add that do NOT waste your money on repairmen, or parts from Maytag, the refrigerator is NOT repairable. I will write off my loss of $900 and look for a new refrigerator, but Maytag will never see my money again.
Published: June 27, 2015
Tiberiu of Minneapolis, MN
Source: consumeraffairs.com

I purchased our Maytag dishwasher last November. Last week, the control pan
I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.
Published: September 9, 2013
Sarah of Pasadena, MD
Source: consumeraffairs.com

I was told to at first to just leave the door open, then when that did not
I was told to at first to just leave the door open, then when that did not work I was told that I should bleach my machine at least once a week which I did. That did not work either. Then I was told to buy the product REFRESH and that would take care of the smell. That did not work either. So I am at my wits end with the stench of my clothes.
Published: August 7, 2013
Douglas of Fellsmere, FL
Source: consumeraffairs.com

Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never
Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!
Published: April 28, 2012
John of Marlboro, NJ
Source: consumeraffairs.com

I have two major issues with my stove. First is that you have to press ente
I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.
Published: February 13, 2021
Paula of Forsyth, GA
Source: consumeraffairs.com

We owned the washer for 2 years and 2 days when we got a code F70. After se
We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.
Published: October 25, 2012
Steve of Manassas, VA
Source: consumeraffairs.com

Purchased my Maytag in November of 2010, with the freezer on bottom. Within
Purchased my Maytag in November of 2010, with the freezer on bottom. Within 1 year the ice maker stopped working, and every 8 to 10 days it gets a sheet of ice on the bottom, and water runs out all over the floor. Guess, Yes the warranty expired and scared to death that Im gonna have to replace my floor. If there is a class action suit out there please inform me.
Published: September 18, 2014
vanessa of Florissant, MO
Source: consumeraffairs.com

Purchased my Bravos June 2012. This is a horrible washer. It does not clean
Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.
Published: May 19, 2014
Joel of Elkins, WV
Source: consumeraffairs.com

Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problem
Our 3-year-old Maytag Quiet Series 300 dishwasher continues to have problems, especially with electronic keypad, which we had replaced (exactly) 1 year ago. The issues are: currently (and previously) not filling water; leakage around gasket, which we replaced twice. I read in other related posts that fire hazard has been flagged as a potential problem. Im not surprised as I cant tell you how many times this machine has gone through the motions (cycles) of appearing to clean, then we discovered that it has not cleaned anything, despite being very hot (and dry) inside the unit. Stay away from this brand.Multiple service calls and replacement parts we incurred at our own cost, in addition to many episodes of inconvenience to our family.
Published: October 11, 2011
Mati of W Stockbridge, MA
Source: consumeraffairs.com

We recently purchased a Maytag Washer/Dryer set, but shortly after it arriv
We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.
Published: June 4, 2019
Sue of Arlington, WI
Source: consumeraffairs.com

We have been married 50 yrs. We have never had a Maytag, we bought one 4 da
We have been married 50 yrs. We have never had a Maytag, we bought one 4 days ago, Dec.13, 2017. This is the worst wash machine (Maytag Bravos XL MCT) we have ever had, the clothes come out wet with white soap marks on the dark clothes. Lowes said we can exchange it for another washer, it will not be a Maytag.
Published: December 17, 2017
DAVID of Locust Grove, VA
Source: consumeraffairs.com

We bought this refrigerator one year & 3 months ago & we have had v
We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.
Published: July 22, 2014
Julia of Redmond, WA
Source: consumeraffairs.com

I have had commercial front loading washers since they came out (first was
I have had commercial front loading washers since they came out (first was a Whirlpool Duet); although I like the capacity they have for large quilts and sleeping bags, they just dont seem to clean as well as the agitate-in-tub style, and they can take a ridiculous amount of time for a cycle -- wheres the energy savings there that they advertise? Im going to go back to the agitate-in-tub of water style when a replacement is needed. A lot of hype and expense, and plenty of experience with these on my part, but Im going to grade them a C, at best, compared to the agitator style washing machines I use to own.
Published: February 15, 2019
C of Shavertown, PA
Source: consumeraffairs.com

Ive had a Maytag washer and dryer for 10 years. They have worked well, have
Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.
Published: May 12, 2020
Sridhar of Canton, MA
Source: consumeraffairs.com

Just like all the other reviews, 14 months after purchase and 2 months out
Just like all the other reviews, 14 months after purchase and 2 months out of warranty the control panel on our Maytag Dishwasher stopped functioning. The “10 year warranty” is a joke a covers 3 things. We had model MDB4949SHX, $550 new.
Published: May 6, 2020
E of Missoula, MT
Source: consumeraffairs.com

I am fairly happy with this ranges performance. I do have a couple of issue
I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.
Published: September 26, 2013
K of Kansas, IL
Source: consumeraffairs.com

Maytag Bravos MVWB725BW - Purchased this washer last year and have been ver
Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.
Published: March 7, 2015
Pauline of , MA
Source: consumeraffairs.com

We have had this washer for 1 year. I noticed right away my clothes would c
We have had this washer for 1 year. I noticed right away my clothes would come out extremely wrinkled. Now not only are they wrinkled, they also smell musty. After researching I find others have the same issue, even finding a video of horrible mold under the drum. We called to have it serviced since we have a 5-year warranty. The service man recommended using Afresh. WELL, we do faithfully every month. He said they would not pay to have it cleaned, and even if he cleaned it, that the mold would come back. This to me is a major design flaw, one that could potentially make people sick. IF there is that much mold growing in the machine, with no way of cleaning it, and now the clothes are smelling, there is a HUGE issue!
Published: September 3, 2015
Tracy of Litchfield, NH
Source: consumeraffairs.com

Maytag Centennial commercial technology washer - Bought what I thought woul
Maytag Centennial commercial technology washer - Bought what I thought would be a great washer given the Maytag brand about 3 years ago. Started out ok But has gotten progressively louder and noisier. We cant even hear the television on the next floor of the house when the washer is running ridiculous. Now it wont work at all. Outside of warranty and a real pain. Not sure what to do but if I have to buy a new one its not going to be Ay
Published: March 29, 2015
brenda of Syracuse, NY
Source: consumeraffairs.com

We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now,
We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!
Published: May 1, 2015
Danielle of Cokumbia, MO
Source: consumeraffairs.com

I have done widespread reading and realize that the front panel flashing an
I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.
Published: July 13, 2013
Fiona of Gadsden, AL
Source: consumeraffairs.com

Paint bubbling & peeling off appliance: I purchased new double convecti
Paint bubbling & peeling off appliance: I purchased new double convection oven from Lows (Maytag). One month after delivery, paint began to bubble and peel off. Maytag takes the position that as long as the oven functions properly, the paint is simply cosmetic and the warranty does not cover cosmetic problems. Maytags position is that even if all the paint peels off but the appliance still functions properly, too bad for you!
Published: February 20, 2012
Dan of Amherst, NY
Source: consumeraffairs.com

Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
Published: November 6, 2020
Ken of Gilbertsville, KY
Source: consumeraffairs.com

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noti
Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.
Published: October 20, 2015
Gregory of Dacula, GA
Source: consumeraffairs.com

Dissatisfied with the poor performance of the Deep Water cycle of Maytag Mo
Dissatisfied with the poor performance of the Deep Water cycle of Maytag Model #MVWX655DW0. Cycle produces low water thereby resulting in inadequate cleaning of clothes. Choosing another cycle to wash a particular load doesnt match what is recommended.
Published: August 1, 2021
Warren of Oxon Hill, MD
Source: consumeraffairs.com

I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 198
I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 1980. Its a 1979 product and it STILL works perfectly fine after 40 years! Im 64 years old now and Im hoping Ill never have to buy a new set although I would love one because theyre so pretty these days.
Published: May 14, 2020
Margaret of Port Colborne, ON
Source: consumeraffairs.com

I bought a new Maytag washer two and half years ago. One of the new HE (Hig
I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!
Published: May 22, 2015
Rudy of Lindsay, CA
Source: consumeraffairs.com

In April 2010, I replaced my washing machine (still functioning after 12 yr
In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.
Published: January 26, 2014
Susan of Mississauga, ON
Source: consumeraffairs.com

I purchased a Maytag microwave oven on July 22, 2011. It was delivered Aug
I purchased a Maytag microwave oven on July 22, 2011. It was delivered August 2. Model no. MMV4203DW, serial no. CK01001086. I paid $279 at Lowes Spokane Valley WA. I made a family brand name dinner for six in the original black carton, put the rack into the microwave, followed all the directions as the microwave was new. The carton melted inside and burned a place where the rack had rested. This melted before the time was up. I had followed all the directions. This was the first incident that was a problem. Next incident was a large bag of popcorn (microwave has two settings for popcorn--large or small). This burned the bag black before the allowed automatic setting. Third incident was another bag of popcorn, which resulted to a fire. I tried putting it out with a large lid, which now has permanent black smoke stains. The fire was so hot I could not remove the popcorn bag. I had to use two pancake spatulas to throw it outside where it continued to have flames and burned itself out. The next fire was with a baked potato. This was set for a regular potato setting. This fire was great flames. I tried putting this out with salt and a pan lid. I also removed it with a large metal strainer, an Asian type which is large, and used another spatula to scoop the flaming potato and took it outside while it continued to burn. This time the microwave burned itself out. All lights would not function so I unplugged it from the outlet. I have repeatedly told Ava that I had previously owned a Kenmore convection microwave and the only time I used the rack was when I baked something. She continued to ignore this and said that I used the rack to make popcorn, baked potato, etc.
Published: August 2, 2011
Floidine of Greenacres, WA
Source: consumeraffairs.com

Some difficulty in cleaning the range around the burners when spatters occu
Some difficulty in cleaning the range around the burners when spatters occur, no matter what you use it is very tight to get around the actual burner to remove that residue. I have tried many approaches and several types of cleaners to get the residue marks off the brushed stainless surface.
Published: February 10, 2021
Jacki of Highlands, TX
Source: consumeraffairs.com

I have always hated soft touch control panels so I purchased a Maytag Dishw
I have always hated soft touch control panels so I purchased a Maytag Dishwasher with old style push buttons. IT DID NOT CLEAN THE DISHES, so Lowes took it back and I was convinced to UPGRADE to an MDB7749SBB0 and was told this machine was top of the line, although it was VERY temperamental from the start. I guess I should have done my homework. I see now several complaints about the control panels not working. I was told that MAYTAG was a very reputable company and that they stand behind their product. WRONG!. The company KNOWS these panels have problems and should replace them free of charge as it is obviously a defect. Nope, first they offer to send someone out (In a week) to repair it at $80 just to look at it and the panel is over $100 to replace, and when I complained they tried to sell me extra coverage for $250. REALLY? What is the purpose of purchasing a QUALITY dishwasher? I might as well purchase a cheap dishwasher and replace it when it breaks. I think you should be responsible for your product when you have several complaints on a specific part.
Published: December 12, 2014
Deborah of Visalia, CA
Source: consumeraffairs.com

I purchased a new Maytag microwave from Lowes barely two years ago. The inn
I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.
Published: July 24, 2018
A. of Orlando, FL
Source: consumeraffairs.com

The washer I bought brand new has never worked well. The clothes end up all
The washer I bought brand new has never worked well. The clothes end up all bunched and twisted up together. The bleach is not distributed properly, I have big blotches of white spots. It is leveled, still shakes and everything is on one side
Published: April 11, 2015
joyce of Salem, OR
Source: consumeraffairs.com

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of
I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.
Published: June 4, 2012
Gary of Harrison, OH
Source: consumeraffairs.com

This is my first convection oven. It is a double oven and I am hooked for l
This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.
Published: June 3, 2018
Rich of Tamworth, NH
Source: consumeraffairs.com

We bought a Maytag Gemini double oven in June 2007. It has been a problem f
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
Published: August 24, 2012
Joanne of Cumming, GA
Source: consumeraffairs.com

You cannot go wrong with Maytag, even if there were issues they are reliabl
You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.
Published: May 12, 2020
Suzanne of Fort Worth, TX
Source: consumeraffairs.com

I bought this washer less than 4 years ago and its already broken (leaking
I bought this washer less than 4 years ago and its already broken (leaking from the basket). Maytag refuses to honor their warranty and is charging $400 to send someone out to fix it even though it specifically says in the warranty that the basket is covered. When I mentioned this to the rep, I was told that does not apply to all washers. I expected better service from Maytag and thought it was a reputable company. I will now have to purchase another washer, rather than spend $400 to fix this one. It definitely will not be a Maytag!
Published: September 14, 2015
S of Franklin Square, NY
Source: consumeraffairs.com

Maytag Bravos XL - I am having the same problem as everyone else with this
Maytag Bravos XL - I am having the same problem as everyone else with this washer. My clothes do not get clean and they smell. Maytag advertises tumbling, rubbing action to get clothes clean but my washer does neither. The clothes lay in the bottom of the tub and never move except when in the spin cycle. I am going to file a complaint with Maytag and if they do not refund my money am going to file a DTPA claim against them for false, misleading and deceptive advertisement. They will have to pay up to three (3) times the purchase price of the washer. Maybe everyone else should consider the same.
Published: April 25, 2017
David of Madisonville, TX
Source: consumeraffairs.com

3 year old Maytag Washer model MVWX600XW broke. Paid $345.55 for extended w
3 year old Maytag Washer model MVWX600XW broke. Paid $345.55 for extended warranty. I had to wait 10 days for Appliances Unlimited to fix the washer in Sept. then the washer broke again in November needing 3 more parts including a motor. It took almost 2 weeks for Appliances Unlimited to come to the house, then I have to wait 5 weeks for a new motor to be in stock.
Published: November 13, 2015
Marie of Glenmont, NY
Source: consumeraffairs.com

Ive owned the stainless steel version of the Maytag dishwasher model MDB774
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
Published: April 16, 2015
Terry of Canton, OH
Source: consumeraffairs.com

I had a stove my mom bought for me 26 years ago. Still worked perfect. Used
I had a stove my mom bought for me 26 years ago. Still worked perfect. Used constantly. In 2018 my husband had to have this stove. Said no my stove my mom bought and still works perfect sentimental plus three children using it. Not one problem. So he buys this Maytag stove I didn’t like but don’t cook much warming things up or frozen pizza. Go to our sons for holidays. Always next day cook a turkey for sandwiches. Open the door which is too heavy. Wouldn’t close and called my husband. Got it semi closed. Said we’re not eating it. He proceeds to cook. Door opened. More turkey is in garbage. My husband started reading. I also did. Looks like these Maytag stoves are garbage. Make a lot of money for repairs. Now this goes to dump. No one stands behind their products. Is it worth paying to repair no.
Published: November 30, 2019
Wendy of Clinton, CT
Source: consumeraffairs.com

I have always used Maytag products at home and work. I have never had a pro
I have always used Maytag products at home and work. I have never had a problem like this one. The front load washers have a manufacture default with the boot that allows mold to grow even when it is wiped out as instructed. I have contacted other people and they have the same problem. I will not or ever buy a front load Maytag again and could never recommend this product to anyone. I feel that the Maytag company should replace the boot with a different design; at no cost to the consumer! This machine was only a year old. I have no problem with the company I bought it from. They replaced the boot with a bill of $358.65.
Published: May 7, 2014
Phyllis of Penticton, BC
Source: consumeraffairs.com

Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having pro
Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having problems with it not filling with water after first cycle. After examination determined that the control panel/handle on the top of the door had broken away from its attachment points/screws behind the pane. Every time the door was opened this would allow moisture and steam to infiltrate into the door interior. And guess what, it now needs a new electronic control panel. After seeing all the other reviews, it is safe to say this is not the Maytag of our parents or grandparents.
Published: August 16, 2015
Peter of Grafton, ON
Source: consumeraffairs.com

We bought this from our local big box retailer paying $433.87 after install
We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.
Published: October 29, 2019
Jim of Indianapolis, IN
Source: consumeraffairs.com

Bad decision, Purchased in 2013 a Bravos by Maytag. After 3 years, it sound
Bad decision, Purchased in 2013 a Bravos by Maytag. After 3 years, it sounds like a jet engine taking off. The bearing is failing, sad as Maytag advertises to be the best. In 35 years, this is our 4th washer, actually the 1st was a hand-me-down that lasted longer. Unfortunately, we thought spending more and believing that Maytag would last longer was a mistake. Cost to repair is over half of the cost, so we have elected to run to fail. Then replace the Maytag that should have lasted at least 10 years. Warning. Purchase at your own risk. DO NOT buy this machine or any by Maytag, could be the same results. Or it could be that they are manufactured under Lowes specifications. From all the complaints the Maytag repair technicians are working, not setting around as they advertise. Only blaming myself for the purchase.
Published: May 22, 2017
Larry of Diboll, TX
Source: consumeraffairs.com

This machine (Top-Loading High Efficiency MVWB755DWO) does not clean, it on
This machine (Top-Loading High Efficiency MVWB755DWO) does not clean, it only leaves soap and moldy residue on clothes. The Whirlpool company refuses to assist even though it was delivered less than a year ago. So much for warranties! Wrinkles clothes, wrings incorrectly and does not give you freedom to manage independent of technological controls.
Published: August 15, 2016
theresa of Bentonville, AR
Source: consumeraffairs.com

My fridge and freezer got warm and compressor is not running. It is not eve
My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It’s broke again. It’s a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.
Published: February 9, 2012
Michael of Vcitor, NY
Source: consumeraffairs.com

Ive had this Maytag microwave for about 4 years and the magnetron had to be
Ive had this Maytag microwave for about 4 years and the magnetron had to be replaced. The keypad was replaced three times due to SE code shutting down unit which happened again. When I explained this to Maytag, they said it is out of warranty. I explained to them that the last keypad which was replaced was only 6 months old. They replied but the unit is out of warranty! I would never recommend Maytag or any affiliated companies to anyone.
Published: July 2, 2014
gary of Island Park, NY
Source: consumeraffairs.com

No matter what we we do we still have soap residue left on clothes, even wh
No matter what we we do we still have soap residue left on clothes, even when we do the 2nd rinse cycle (what a waste of water). We use the correct amount of HE detergent and we use the detergent dispenser but it doesnt helps. The machine just doesnt use enough water. We have removed items that still have DRY SPOTS on them when the cycle is done. Areas that have never gotten wet after a 45 minute cycle. Never once had this happen with an agitator machine. Would not buy this machine again. Model: C80441070. Serial #: MVWX655DW1.
Published: March 28, 2020
Janet of Belmar, NJ
Source: consumeraffairs.com

Our Maytag ref. is not quite 4 years old and it is leaking water on to our
Our Maytag ref. is not quite 4 years old and it is leaking water on to our floor. The ref. is a French door with water and ice in the door and freezer on the bottom. We have to clean up puddles of water at least 3 or 4 times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasn’t Consumer Affairs demanded a recall on these expensive defective refrigerators to date?
Published: October 23, 2016
Joseph of Derry, PA
Source: consumeraffairs.com

My Maytag washer (model number MVWC400XW3) worked well for 6 months. Sudden
My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying its fixed. When I tried to wash, everything went crazy. I unplugged the washer and plugged it back in to reset it. I turned the dial to spin, and the lights said the washer was sensing. The lights never moved off that. The washer sounded like its trying to wash, but theres a strong grinding noise. When does the repairman decide he cant fix it? My husband is insisting we go buy another washer. The washer was bought in September 2011, so its still in warranty. In addition, we bought a five-year warranty. The repairmen stay 15 minutes, plug in a new part, and leave. They dont come back for two weeks. Will we ever get this washer fixed or get a new one. How do we put pressure on Maytag to fix it or give us a new one?
Published: June 30, 2012
Joan of Fort Valley, GA
Source: consumeraffairs.com

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima W
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
Published: June 15, 2014
Barbara of Ellensburg, WA
Source: consumeraffairs.com

The Maytag Bravo is a big waste of money. Get a less expensive machine. You
The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.
Published: July 12, 2014
Gwendalina of Pacifica, CA
Source: consumeraffairs.com

Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit wor
Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.
Published: February 11, 2015
barb of Irwin, PA
Source: consumeraffairs.com

I had a problem with my 1 year old oven. I scheduled an appointment and no
I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.
Published: March 10, 2019
James of Whitby, ON
Source: consumeraffairs.com

Machine (Washing machine front loader model # MHW 5500 FC1) purchased Augus
Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.
Published: March 9, 2018
May of Oakville, ON
Source: consumeraffairs.com

In 2011 we purchased a complete appliance grouping at Home Depot by Maytag
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
Published: July 19, 2015
William of Clermont, FL
Source: consumeraffairs.com

I have had this Maytag washer maybe 2yrs at most and it is junk. I am a sin
I have had this Maytag washer maybe 2yrs at most and it is junk. I am a single mom who desperately needs my washing machine. My kids clothes get soiled, they ARE kids so I wanted a deep water fill option when looking for our newest washing machine. Well when I start a load of laundry, I can hear the water running and draining as it is filling the basin. So for 1 they get wet but not washed. Then when it gets to the rinse cycle it stops so the only option is to manually switch it over to drain and spin in order to not have sopping wet clothes, however, since the water doesnt fill, they arent being washed, the rinse cycle doesnt work so the soap is left in the clothes, then I just have to drain and spin in order to get access water out so they will dry in the dryer. Its very upsetting, I have no way to buy another washer, I assumed this costly purchase would last me a while.Sadly, I have seen many negative reviews re: their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. :( If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. :(
Published: February 16, 2020
Kristina of Sayre, PA
Source: consumeraffairs.com

We have had this washing machine almost 1 year and the small problems have
We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.
Published: December 26, 2016
kelly of Redondo Beach, CA
Source: consumeraffairs.com

My dishes come out super clean and I love it, even when there is calcium bu
My dishes come out super clean and I love it, even when there is calcium build-up around the filter. Thanks to Maytag and their great technology. You cant beat Maytag.
Published: January 26, 2018
Solita of El Dorado, AR
Source: consumeraffairs.com

Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of
Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of these dishwashers has run into this issue at one time or another, and it usually takes one full year of use before the control panel goes out on these units, and in most cases, it has to do with moisture getting on the thin strip of wires leading from the control board to the control panel. It usually occurs right where the strip enters the control panel... There is nice little gap for moisture to rest right on the wires, which will eventually lead to corrosion. I included an image of what to look for (see the nice black rust areas on the wires? That was my problem, and probably yours, too). If you have some very, very fine sandpaper, and have patience, then you can get the rust off the wire, but be very, very careful, or you could take the small thin wire off in the process! Ive made this repair myself to my unit, and I did it for one my friends machines (it was a Maytag, and his lasted two years, but had the same problem, too), and both had similar problems and right in the same spot! After removing the corrosion, the system worked great again. However, before hooking the unit up again, I sealed the area with some silicone to hopefully prevent this from happening again. Now, Im not saying that this is the problem that you are having, but its worth investigating, and dont be afraid to pull-off the front panel...its just held on with an adhesive and will go back on with no issues. Anyway, this could save one hundreds of dollars in repair costs. I hope that this helps.
Published: October 31, 2014
Ryan of Lusby, MD
Source: consumeraffairs.com

I purchased my which I thought was a stainless steel French door refrigerat
I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.
Published: June 24, 2016
Touriea of Buffalo, NY
Source: consumeraffairs.com

I purchased a Maytag dishwasher four years ago and it has been serviced six
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
Published: July 29, 2016
Robbie of Swanton, OH
Source: consumeraffairs.com

I have an HE Maytag Bravos X washer and it cleans very well. But compared t
I have an HE Maytag Bravos X washer and it cleans very well. But compared to my previous washer, with an agitator, I like the old one better and the clothes came out of the washer far less wrinkled. I would not buy another HE machine, given the choice.
Published: February 8, 2019
Sue of Oro Valley, AZ
Source: consumeraffairs.com

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB88
We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.
Published: January 2, 2020
Sandra of Las Cruces, NM
Source: consumeraffairs.com

Maytag Bravos XL washer and dryer. Best washer and dryer I have ever owned.
Maytag Bravos XL washer and dryer. Best washer and dryer I have ever owned. I have owned about every major brand and these are by far the best. My husband is a hog farmer and the washer does a great job. I will always purchase Maytag appliances.
Published: November 26, 2016
Laura of Burlington, IN
Source: consumeraffairs.com

WARNING: Do not buy a Maytag washer, unless you get a very extended warrant
WARNING: Do not buy a Maytag washer, unless you get a very extended warranty. My wife and I had A GE, but it wore out after only a few years. So, we decided to go with a Maytag, since they always claimed that the Maytag repairman had nothing to do, which leads you to believe that they never need service. WELL, 3 years and 10 months and our Maytag blew its transmission. Oil is leaking from the seal, and its on borrowed time. So, off we go to get another washer. Just keep in mind that Maytag, and Whirlpool are one and the same company, so buyer beware. Oh, yeah, forgot to mention, there is a sticker on the washer stating that there is a 10 year warranty. That is only on the drum, which never goes bad, and the electric motor. NO OTHER PARTS are under warranty unless you participate in the extended warranty. My wife and I are going to go out and look at some used washers. There are places that refurbish them, and they have a better warranty, believe me. I am hoping that we can find one WITHOUT A FREAKING COMPUTER BOARD in it. Cost to fix my washer, according to the accredited Maytag repairman is $560.04. I think I can get a basic washer that wont stop working after a few years for less than that. Just in case you are wondering, its only my wife and I, we only do laundry a couple of times a week. Its not like we wore the machine out prematurely. Thanks for listening.
Published: October 15, 2020
Stephen of Glassboro, NJ
Source: consumeraffairs.com

I have had this washer for a few years now and it is the WORST washing mach
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
Published: June 12, 2015
Susan of Greer, SC
Source: consumeraffairs.com

It is nice to know that there are other people out there that have the same
It is nice to know that there are other people out there that have the same problem with the Maytag washers cabinet inside and outside rusting. Our rusting is around the bleach area rim and on the outer seam of the washer. Our washer is now 4 years old. We started having the rusting problems in 2011. We called Maytag and of course. They are sorry for our problem but cant do anything about it. They made it sound like we were the only ones having this problem. We need to stand strong and continue to complain about this problem until Maytag takes responsibility for their poor quality washers. Anyone out there looking to purchase a washer. Do your homework. Buyer beware of Maytag washing machines!!!!
Published: August 20, 2013
Joseph of Seven Hills, OH
Source: consumeraffairs.com

We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey
We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!
Published: January 9, 2012
J of Surrey , BC
Source: consumeraffairs.com

I purchased a Maytag Front-Loading Washing machine. It was purchased on 11/
I purchased a Maytag Front-Loading Washing machine. It was purchased on 11/30/15. Approximately this January, 2017 the spin cycle stopped getting all the water out of the laundry. Towels came out wet, shirts came out wet and I tried washing a small bathroom rug that came out of the washer dripping with water. My husband called Maytag to tell them about this issue. They told him I didnt know how to load the washer machine. Wow, I have only been using washing machines for 45 years and now I dont know how to load a machine. Then they said they will send him a video to watch on how to load a washing machine. I watched it. I wasnt doing anything incorrectly. (Maybe someone should send them a video on how to build a proper washing machine.) I previously had a Maytag Neptune machine that lasted twenty years until there was a class action suit against the machine. The clothes came out fine from that machine. I just purchased an Electrolux front loader that works beautifully. Now I have a Maytag machine that is nothing but a piece of junk in my opinion. It cost $824.21. I will never buy a Maytag machine EVER. MHW7100DW.
Published: May 11, 2017
Adrienne of West Suffield, CT
Source: consumeraffairs.com

We currently have had our Maytag washing machine for approximately 15 years
We currently have had our Maytag washing machine for approximately 15 years. The first thing we noticed was how user friendly it was. Also, the options that came with our washing machine met all of our needs. The second thing that we were excited about was how quiet it was. Our previous washing machine could be heard at the back of the house and was constantly out of balance. The third thing we noticed was how much cleaner our clothes were. Our clothes smelled better and had less wear thus saving us money. Speaking of which, the machine is an energy saver. One of the most significant attributes I can attest to is how reliable it is. There has never been an issue that required repair services. I am sure our Maytag will be in service for years to come. c
Published: May 23, 2020
Charles of Dandridge, Tennessee
Source: consumeraffairs.com

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water m
Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.
Published: October 16, 2014
joan of East Bridgewater,, MA
Source: consumeraffairs.com

I had a Maytag washing machine replaced under warranty back in 2011 via May
I had a Maytag washing machine replaced under warranty back in 2011 via Maytags Extended Service Plan. This took me several months to get done because of back and forth issues with Maytag not wanting to honor the replacement. Executive Support had to get involved after I wrote a complaint on this site. When they replaced this, they sent me forms to extend my warranty, which I did. They never changed the model or serial number so Ive been paying for 2 years now for an extended warranty on a machine I do not own.The new washer broke and I called in for service on 11/18/13. Active Appliance was sent out, said it was an easy fix but they needed to order a part. On 11/20/13 they contacted me to tell me I needed to speak to Maytag because my Model/Serial didnt match with my warranty records. I double-checked these and called Maytag Extended Service and was told that I would need to speak to sales at 866-730-6094. I spoke to someone named Lindsey there who told me that I would need to send a letter in to cancel my policy and request a refund for the 2 years Id been paying for a non-existent unit and that they could start a new policy for me and get a service order in without issue. My call was disconnected during this and when I called back, I was told to call back in the morning to get back to Lindsey because the office was closing and they couldnt do callbacks.I called back on 11/21/13 and spoke to Sam who verified that the letter was needed to cancel and refund but that I would have to pay for the repair to the washer myself and theyd tack on the cost of the new warranty onto that bill so Id be covered AFTER THE FACT. Because the unit wasnt covered under warranty, Id have to cover the costs myself and it had been MY responsibility, not theirs, to make sure that the correct model/serial was on the coverage.Maytag sent me the forms and I would expect them to have added the new information on it...not send me forms with my original washing machine information. Especially as this had been escalated to Executive Support and the person I dealt with there had gone over everything to make sure it all got handled in a satisfactory matter. So for now, Im waiting for a callback from the original rep, Lindsey, but Maytag tends to Stonewall and not return calls so Im dreading how long this entire process is going to take and cost.
Published: November 21, 2013
Jason of Winnetka, CA
Source: consumeraffairs.com

Maytag top loader washing machine - Worst appliance purchase ever made. Doe
Maytag top loader washing machine - Worst appliance purchase ever made. Does not clean laundry, takes all day to do 5 or 6 loads. Not enough water to properly wash or rinse load, even using the deep water setting (a joke). A load of 2 king size sheets and 4 pillow cases wadded up in a ball and rattled around so hard in the spin cycle, it pulled the plug out of the wall. Maytag sent out technician who conducted diagnostic testing, which did not include any actual laundry. Technician said machine was operating as intended and verified I was using the machine properly. I have tried to return this machine since the first load was done and realized it was a disaster. Maytag refused to help. In fact, their phone agent had the audacity to suggest I wash one sheet at a time to prevent the machine from moving across the floor so far the plug came out of the wall. Maytag surely is not what it used to be. Im sorry I did not know they, like so many other companies, dont care about their reputation or customer service, not to mention producing a quality product. I would say they are actually misleading their customers by calling this product a washing machine.
Published: April 15, 2017
Molly of Rochester Hills, MI
Source: consumeraffairs.com

It looks big, but is small inside. Its hard to put in several large items.
It looks big, but is small inside. Its hard to put in several large items. The water filter broke and too expensive to fix. I like the double doors and ice maker. I dont like the freezer drawer. It wont stay open to clean.
Published: September 2, 2019
Judy of Taylors, SC
Source: consumeraffairs.com

My Maytag washing machine is rusting out at less than three years! [Photos
My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.My question to you, since when is rust in the inside of a washing machine a cosmetic issue? Are you aware of this issue? Do you as the CEO believe this is what is acceptable for a Maytag washing machine? I firmly suspect this issue is beyond my washer based on my research with various stores and sales people. They are telling me I am not the first with this issue, non-Lowes stores. I purchased the machine at Lowes and because no one at Whirlpool was responsive to him or to Lowes, he is offering to apply the refund to a new Lowes washing machine. I am now in the process of searching my credit card records from Sept-Oct 2008 which is when I bought the machine.I would like not to be restricted to Lowes for another washing machine. I will notify Rick ** (at the Lowes Turtle Creek, Coconut Creek store in Florida, telephone 954 346-3993) of this letter to you so that you and Rick dont think I am trying to obtain a double refund. I just want the full value of the washer back so that I will have a choice in the replacement. The selection at Lowes is limiting. I will upgrade to more of a commercial washer and pay the difference. I wanted you to be made aware of this issue.
Published: January 2, 2012
Kathy of Parkland, fl
Source: consumeraffairs.com

Purchased matched set washer/dryer on May 21, 2013, machine always took ove
Purchased matched set washer/dryer on May 21, 2013, machine always took over 1 hour to dry medium load of laundry, but dealt with it. On June 5, 2014 made a horrible bang, followed by a grinding sound, ran to turn off. Hubby took apart, thanks to Youtube video and found that a screw was lodged in the fan blade, had broken a tooth and the motor mount broken....took fully apart, ordered fan blade to replace. When went to put back together, realized the WALL (bulkhead) of the dryer was broken, metal was too thin to support the tiny bracket to hold the motor.Called Maytag, NO HELP, told me to call a local repair guy for an after warranty service. Called repair company and was told he has NEVER seen this in a newer model dryer, contact Maytag, contacted them again by live chat and told not under warranty and no one has ever had this problem. Do NOT buy anything from Maytag. THEY DO NOT BACK THEIR PRODUCTS! If you have had this problem contact me, Im willing to spend a day or two in small claims if necessary to prove my point!
Published: June 17, 2014
rebecca of Linwood, NC
Source: consumeraffairs.com

This is the worst washing machine I have ever had in my life. Machine start
This is the worst washing machine I have ever had in my life. Machine started bouncing during the wash cycle and also the spin stopped. Never in my life have I had a machine fail on me like this one. I spent a lot of money on this. This machine should be recalled. I read up on all the complaints. Its a model #Tw6600TQ0.
Published: April 5, 2013
Patricia of Tampa, FL
Source: consumeraffairs.com

Purchased Maytag Dishwasher Model MDB7749SBW3 in April 2014 along with othe
Purchased Maytag Dishwasher Model MDB7749SBW3 in April 2014 along with other Maytag appliances to go into our home in the Georgia Mountains. Purchased Maytag for 2 reasons: 1. American made 2. Reputation. Bottom line, after just 2 years the dishwasher has failed. I prewash by hand everything that goes in. First the normal cycle stopped working. Then lights on front panel would randomly turn on and dishwasher would turn on by itself, and run for hours. I suspect this could be a fire hazard. I have tried front panel resets, cycling power, etc. Nothing works... It is really sad that American products are third world. I will replace the board myself in hopes of getting another couple of years out of it. No more Maytag for me. Rest assured every time I see someone in Home Depot or Lowes, looking at Maytag appliances, I will go out of my way to warn them.
Published: June 24, 2016
Jerry of Blairsville, GA
Source: consumeraffairs.com

We purchased a Maytag dishwasher MDB7609AWS2 in October of 2010. It first s
We purchased a Maytag dishwasher MDB7609AWS2 in October of 2010. It first stopped working about 2 years ago. Since it was only 2 years old, we were disgusted and decided to let it sit and do dishes by hand. About 2 months after it had stopped, we tried it on a fluke and it worked. It stayed working for about 2 years. It finally stopped again, so we did the same thing, just let it sit. Every once in a while we try it to see if it works. It just recently started working again. We are wondering, what is up with this. We are not sure why or how the sitting works, and it is ridiculous that you have to have an appliance that you cant use periodically. We were too stubborn to have it fixed or buy a new one at this level of newness. We will get by in this manner for at least another few years, so as not to have lost all of our investment in a dishwasher, but we have sworn off Maytag appliances forever.
Published: November 18, 2014
Lynn of Foster, RI
Source: consumeraffairs.com

I have had 2 Geminis. The first one was fine, this second one is a mess. I
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
Published: July 30, 2015
Patricia of Hanover, MA
Source: consumeraffairs.com

Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June o
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
Published: June 27, 2014
Jack of Kingston, MA
Source: consumeraffairs.com

The washing machine is great as long as you’re washing small loads. If yo
The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.
Published: February 10, 2019
Jeannette of Jackson, TN
Source: consumeraffairs.com

Purchased a Maytag washer for my family of 8 because we do a lot of laundry
Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service
Published: March 14, 2022
Darrin of Tacoma, WA
Source: consumeraffairs.com

I bought the Washer and Dryer. All I can say about this washer is that it d
I bought the Washer and Dryer. All I can say about this washer is that it does not use water enough to be considered a commercial type of washer. Its balance is poor also for being so deep. I have to pour a bit of water on the clothes so the sensor thinks it’s a heavy load and do an extra rinse. And I saw that on a video regarding this washer trick. But I’m wasting more water cause I have to rearrange the clothes when done. I put the top ones on the bottom and start over. To me it’s a waste of effort sometimes I just go to the laundromat. They should consider their products if we all are complaining about this they should really do something. To me the washer is really useless.
Published: May 14, 2019
Nancy of Westminster, SC
Source: consumeraffairs.com

Purchased new stove from Home Depot. Was delivered damaged after I opened i
Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.
Published: October 18, 2016
Edward of Bellmore, NY
Source: consumeraffairs.com

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