Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

Thank you all for taking the time to write these reviews. My only regret is that I am reading it now, I wish I would have read it before purchasing my own Maytag washer and dryer... I bought a Maytag MVC565FWI / YMEDC555DW1 washer and dryer duo in December 2018. I had some holes in my sons clothing, but thought maybe they were due to him being a boy of 17 year old in college, sitting all day... Also my dryer was barely drying.Called and had a 1st technician for the dryer issue. He said no wrong code and to try and clean the evacuation vent. As I am a renter, I contacted my owner to do so and he did. But I did not get to try the machine unfortunately since 5 days after the technicians visit, I was deploying to Africa. I am military and was deployed for 8 months. Upon me return, dryer still barely dries and HOLES in every load of laundry that I do. My sons and also my own clothing. This time, there is no mistaking articles that I put in came out with huge circular holes.A second visit with a technician is arranged, last Tuesday October 8th 2019. Still no codes are found. And technician suggests cleaning the conduct better. Again my owner does so. Again, up to 4 cycles of 60 min on High heat to dry articles. No economy on energy on these models! I have called Maytag today since no one has contacted me in a week for my wrecked clothing. To my request of having my appliances either replace or refunded, they say no. Policy is to send a technician. Again. After 2 visits of technical support, Maytag is sending me for a 3rd time a technician (at my cost if nothing is found again) to test the appliances. Since the technicians can not find a code on his machine, Maytag is telling me they will do nothing.I have a washer dryer that wrecks my clothing and does not dry them. (Also I feel like my clothing are never fresh scenting, I wonder how efficient they are with even the basic cleaning part..) I will have to put them in the garbage, because how can I sell them?! Talking to Maytag, is being treated like an infant that does not understand THEM, when in reality, they do not back their products at all. I feel left alone with brand new machines that have been used around 30 times in under 1 year, that I will have to through away in the dump and never ever buy from this company again. M.

Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.

Bought a new Maxima washer in January. Worked for one week. Got error codes and electronics board shut down. Contract serviceman says board should have reset after turning off. Ordered new board and it is missing one of the electrical wire connector plugins. Maytag/Whirlpool is having a problem with these boards.Three weeks without a washer. Two days off work. When it goes out again, days off work will be close to what I paid for it. Thinking I may cut my future losses and buy another brand when in-transit board goes out.

We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago. Since the beginning there has been a smell to our drinking glasses when we put drink in them...smells like boiled eggs. We have always used Cascade dishwasher pods, but suddenly our dishes were being left with a gritty feeling film on them and I had to run them under water to rinse them after taking them out of the dishwasher. This model showed on Lowes website that it has a food grinder, but it cannot even get rid of a single kernel of corn that might get left on a plate. After a load is completely washed and you open the door, there is a strong smell of detergent. If you run an EMPTY dishwasher with NO soap it creates an abundance of suds like there is still soap all in the tub!!The repairman came out and called Maytag and they ran a diagnostic check on it and it said everything was okay. He said to run a cup of white vinegar through it and I did. It didnt help. Still lots of suds being produced when I run a cycle with NO dishes and NO soap!!! He said the food grinder doesnt actually grind or dispose of small particles of food, just grease!! What?!!!! We had to PAY $92 for the service call even though it is still under warranty just because the repairman and the Maytag guy on the phone couldnt figure out why this dishwasher is a hunk of junk!!!! Also, the top rack has clips on the side to lower and raise the rack. The outer sides of the top rack will only hold smaller glasses because these clips get in the way. I hate this dishwasher so much!!! My 18 year old Kenmore ran like a charm until Hurricane Harvey flooded our house. I will never buy a Maytag appliance again!!!

I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

The Maytag Centennial is the worst washer ever. Not only doesnt get the clothes clean but it does not spin out properly either so your clothes have to be run through a 2nd time after washing. The water fill level is so low that the clothes are not covered in water at all, even midway through the wash.

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.

We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

MODEL: MFI2265XEM1 - ice maker dispenser leaked water while under warranty; took two separate technician trips to repair. Several months later, called Maytag regarding leak and ice at bottom. Technician replaced w/ grommet w/ larger dia drain tube extension; smaller dia causing backup of water & ice. Now, ice maker quit working completely, ice buildup in bottom part of refrigerator and freezer building up frost which means air is getting into the freezer, and yes, the freezer door is completely shut! Please advise if there is a class action suit. Will contact California Attorney Generals office.

The washing machine is great as long as you’re washing small loads. If you try to wash a large load or heavily soiled items it does not get them fully clean. I have had absolutely no problems with the dryer except that I have had to replace the handle on the door which was a very inexpensive repair.

I love my Maytag. It does a good job, however, it takes almost an hour to run one load. Also, if you have a heavy load, it doesn’t spin long enough so your clothes are dripping when you take them out.

Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.

Just bought a washer and my clothes are always left with dust and dirt on them after washing. Called Maytag, they sent a technician over, but he found nothing wrong. Company refuses to do anything about it, including exchanging it for a different model, since weve had it for more than a month. I am extremely dissatisfied since I just lost over a grand on a washer that doesnt actually wash my clothes.

I purchased this washer in Oct. of 2017. From the beginning, it has not cleaned clothing properly and leaves a white residue on clothing. To get the residue off, I must wash the clothing again or sometimes it will come off in the dryer. The water level is too low to efficiently clean. I thought I would save water getting this but not at the price of multiple washes... What good is that? Since there is no agitator the clothes just sit at the bottom and move back and forth as one big clump, with just a few inches of water. I am sorry Ive waited so long since I am now past the point of returning this piece of junk.

Just got a Bravos Maytag commercial washer. Washed two throw blankets and the washer has a see-through window on top, and I could see that the blankets didnt move on top. How are clothes supposed to get clean if they dont move? It also took an hour and a half for one load. What you are saving on water you are wasting on electricity. I personally dont like them for those reasons. I appreciate the company in my town (little known), they let me return and get the old agitator type with NO sensors. Just love the agitator, might wear on clothes a little more but at least I know theyre clean!

I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.I emailed Maytag (now Whirlpool) and was phoned by Lee Ann. I told her I had all Maytag appliances in my home and was laid off and that if after the use this washer has had and it will cost this much if I do the work, I was not impressed with this company. She apologized and told me she will issue me an extended warranty for $299.00 that will cover it. I told her that without a job, I cannot make a decision so fast. She gave me the next business day to decide. I concluded it was cheaper than the part, so I called her back. I was scheduled for a repair, and the man opened the front and looked at it and said it was an outer tub bearing. He went to his laptop in his truck and returned to tell me that they would not authorize that expense and that all they would authorize was $350.00. He put the front of the washer on, then as if he forgot something, took it back off and reached way in the back and did something. Then, he reinstalled the front. I was livid! They charged me $299.00 for a warranty and would not repair! So I called back and was hung up on. Next, I called my credit card and disputed the charge. I tried to use the washer, and it made funny sounds and then filled up my home with smoke and stopped working. I called Maytag again, and he denied the repairman would tell me how much they would authorize to repair it and told me good news that they would issue a $174.00 check. I gave $299.00, and a few days later, they give me $174.00? This is why Whirlpool is destined to fail. I will never buy again, and I will wash in my laundry tub first! This is exactly why imports will rule! So Whirlpool, you got me for the last time!

Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.

Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......

We purchased a Maytag Bravos washer & dryer in September 2012 and 2 1/2 years later March 2015, no heat. We called a repairman and he said heat element went out. When researching this problem online I was shocked how many people had the same problem as we have. It cost over $300 to fix and I am concerned that it will just break again and again after reading these reviews. I think that a class action lawsuit may be needed so that this unfortunate situation does not continue to happen to other consumers.

We purchased our range in May of 2012. It is now November 2014 and the stove has had three brains, three ignitors in the oven and one ignitor in the back of the stove. When I set it to bake at 350 degrees, the oven heats up and I put the food in the oven. When I go to check the food, I find the oven stone cold and the brain is still displaying 350 degrees. According to Home Depot Warranty department, if the oven has been fixed three times for the same problem, then the unit is considered a LEMON. Ok, what about the three brains? What about the three ignitors? The ignitor in the back of the stove controls the oven as well. SEVEN times for a technician to come out and fix my LEMON stove is ridiculous. California has lemon laws. I will file suit against Home Depot, Whirlpool, A&E and Quality Appliance if this stove is not replaced within the next seven days. IT IS A LEMON! I have lost way too much food in this oven because I dont know when it shuts off.

We bought this washing machine 2 years ago and I was never really satisfied with how it cleaned the clothes. Darker pants would come out with white soap/water lines on them. The worst part, 2 years in, the washer basket seal failed and the bearings rusted. The washer sounds like a tornado every time it runs. I got a quote for $350 to repair it!

Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the following problem, here is what I did to fix it. All of the lights on the touch pad would light-up when pressed but the dishwasher would not start. It appears to be a corrosion problem on the connector from the touch pad to the control panel. 1. Turn off power to the dishwasher. 2. Remove the inside cover to the dishwasher door - approximately 10 screws. 3. Disconnect the electrical connections from the inside cover to the control panel still attached to the door. These are snap connectors. Always a good idea to label the connections before disconnecting in order to make sure everything goes back together properly. 4. Remove the black cover on the control panel. There are 3 screws. 5. Find the green conductor tape that connects the touch pad to the control panel. 6. You will remove the green conductor tape from the control panel. DONT just pull on it. There is a white piece of plastic that slides away from the control panel and toward the green conductor tape. It will remove pressure from the conductor tape and the conductor tape can then be disconnected from the control panel. 7. Get a good pencil eraser and clean off the exposed copper connectors in the conductor tape. 8. Place the conductor tape back into the control panel and slide the white plastic piece over it to reconnect the conductor tape to the control panel. 9. Replace cover on the control panel. 10. Reconnect the electrical connections from the inside cover to the control panel. 11. Place inside cover of the dishwasher over the proper screw holes - make sure the bottom of the inside cover is overlapping the bottom of the door - or the door wont shut properly. 12. Replace screws.13. Turn on power and check.It worked for me and saved me time waiting for a repairman and expense of the repair.

I purchased a Maytag self-cleaning stove in early 2009. Right away, the oven floor finish started to bubble up. I called Maytag service and was told the part wasnt covered. I let it go since it wasnt interfering with the function of the oven. However, in Feb 2012, the oven started turning off in temps above 350. I called Maytag service again and was told that since I didnt purchase an extended warranty, I would have to pay for the service call, parts and labor. I complained that I never expected their product to break down in less than three years.I had a private oven service look at it and was told the computer part was the problem and would cost almost $300 to replace; or I could just live with an oven that didnt go above 350 and buy a new one when it broke completely. You can be sure I will never, never purchase another Maytag product or any other product they involved with like Whirlpool. I am done with them and their inferior workmanship.

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.

I spent more than I should to buy this machine but thought of it as an investment to help conserve water and energy. Wrong!! One small load of undies will wash for 60-70 minutes, then still not be clean. So, I rewash them. Really, how does that save anything? I HATE this machine. Ive never seen a washing machine that will wash in WRINKLES! Lastly, I do not like the fact that I have no control over water level. I had one load of towels that the towel on top actually came out of the washing machine with more than half of the towel still dry. Not good! Save your money and buy a machine with an agitator. They simply clean better.

Model #MFI2670XEM0, Maytag fridge top French doors, bottom freezer. Purchased fridge in May 2011 from Lowes, with a matching microwave. A couple months ago, I noticed puddle of water on wood floor in front of fridge, so I opened freezer to find ice on bottom with a sheet of fresh water on top. Call to Maytag was useless, also tried to sell us warranty. Guess that $300+ warranty would cover one year, so after the warranty runs out, would we have to buy another when it plugs again. Our kitchen floor is ruined, and the warping is coming close to our dining room. Googled problem online to see if there was an easy fix since it was out of warranty. I tried to defrost as described online, only to have it leaking again a couple weeks later. Will never buy a Maytag again. Guess that repairman in commercial is never busy because Maytag wont stand behind their products.

Lets see... my complaints are the same as the others. I purchased the Maytag Bravos set. They were the higher end units. At first, the machine was very quiet. I quickly had a control board go out. Got that fixed. Now the washer gets off balance on every load.... Every time it spins, it stop. The gears whine very loudly... Louder than any other machine Ive ever heard. I agree with the comments on wrinkled clothes. It also does not clean heavily soiled clothes as well either. Overall, a bad decision.

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.

Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.

Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!

Problems with Maytag dishwasher, purchased at Sears Canada Model MDB7749S is only a couple of years old, and as such is no longer under warranty. This Dishwasher is less than 3 years old! Both the interior and exterior is stainless steel and looks virtually new. Cost of parts and labour to repair amount to more than a new dishwasher--this is unacceptable. Poor design. Little value compared to cost. First issue: bottom rack wheels fall off because the plastic pin holding the plastic wheels on the rack become fall out, leaving no way to hold the wheels onto the rack. Second issue: faulty design of the integrated door handle and control panel on the exterior door face. The control panel pops out of the front cover panel when door is pulled open. With some struggle it can be popped back in.I agree with another reviewer who wrote: The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.

In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.

I bought a Maytag washer and dryer about 2 years ago. I’m on my second washing machine (one was replaced from Lowe’s not Maytag). The second washer has now gone out! First it was the lid lock and now who knows! The repairman can’t even fix it. Biggest piece of crap, stay clear!! My first set lasted 25 years. Poor quality workmanship and customer service!!

Bought the dishwasher (model MDB8969SDM0) at Lowes Burlington Canada beginning of September. After two months of use, the plastic pins and attachment to the drum, top rack broke and cracked in several places. Called Whirlpool Canada for repairs many times and got the run around, spent hours on the phone and still not resolved as of December 12, 2014. This model has a problem with the plastic and breaks continuously as seen by many reviews on the internet. The technician said that this is a problem with this newest model. I have now been waiting for over two weeks for the parts with no end in sight since they claim that the parts are back ordered. Called again today and was told that it would be another week to see if they can find the pieces. This is ridiculous, I paid over $ l,000 dollars for this model and it looks like now that I will not have it repaired by Christmas. Lowes refuses to help me because they have washed their hands since it broke after one month. I have been lied to many times by customer service at Whirlpool Canada. They claim that I am the first one to complain about this model yet the reviews on the internet are full with this issue. They say what you want to hear and do not seem to care at all. It is a disgrace, I feel totally cheated and robbed of my hard earned money. Maytag is no longer a good company for their appliances and service. I am starting to think that I am stuck with this machine and that they have literally robbed me of $ l,000. Shame on you Whirlpool and Maytag.

In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.

Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine. Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.

If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!

My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!

My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!

Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.

Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!

We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.

Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.

First of all, Whirlpool owns the Maytag brand. Ive seen a few reviewers on here say I will never buy Maytag! Im buying Whirlpool from now on! I picture the executives smiling and nodding, Good. Maytag used to be great - machines lasted 20 years or more. Now they last about three. After one year, the paint on the washer was bubbling and coming off, and now its starting to rust. The warranty doesnt cover cosmetic defects beyond 30 days, and the warranty for the rest of the machine is only one year. Theres a reason for that - the machine will undoubtedly have problems after that. Multiple calls to Maytag/Whirlpool and they do not care. Terrible product, terrible customer service. I tell everyone I know never to buy Maytag or Whirlpool.

I purchased a Maytag Legacy Series Quiet Series 300 in early July 2010. It had a recall for a heater part that could potentially burn down my house, so we couldnt use it while we waited for that part to be replaced. They offered me a small sum of money towards the purchase of a much more expensive dishwasher which I declined since Id only had the dishwasher a few months at the most. It is now the end of August 2011, a month past their factory warranty. The dishwasher did not get my dishes clean, made awful grinding noises and three days ago, it refused to drain and then spewed 50 or more gallons of water all over my kitchen which then leaked into the basement. The repairman charged $85 to tell me that the computer in the control panel had burned out and was not fixable. I think I paid somewhere in the region of $500 for this machine. My last dishwasher lasted about ten years. This is completely unacceptable. In searching the internet, I found hundreds, if not thousands of identical complaints. Clearly, this machine is a lemon and Maytag should be forced to replace it or better yet, refund the money spent to purchase the machine. Plus, pay for my valuable time spent mopping up water, washing dishes by hand, searching the internet for probable cause and potential solutions, waiting for Maytag/Home Depot to respond to my inquiries and a large sum for general annoyance. Maytag had a reputation of reliability (emphasis on had). Theyve got some slick ads but they do not stand behind their products at all. I will never by another Maytag product and I urge you to do the same.

I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

Under no circumstances should anyone buy an MMV4205DE or maybe any Maytag microwave. These units contain defective door switches and will fail within a year rendering the unit useless. The engineer that got the bright idea to protect us from starting the microwave without opening and closing the door along with the engineer that designed the defective switch scheme should be fired immediately.I purchased the unit March 2016 to replace a 10-year-old Maytag that had a failed magnetron, no problems ever with the door switches! This unit started to act up in Dec 2016 with the fatal open/close door problem, I am an EE so I opened the unit and checked the switches and found they were defective, replaced both for $80 and 6 months later the problem is back. I am buying another brand as I dont have time to deal with the problems with this unit. I now have the old white 15-year-old unit that I replaced years ago sitting on the counter to use while another unit is on order. Unit is heading for the landfill next month. Never buy a Maytag microwave, they all have the same problems!!!

I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.

I have had a few dishwashers in the past, however this is the worst product I have ever purchased. After a couple of years in service I needed a new control panel which cost $200.00. The dishwasher defaults to heated dry and the exhaust for the dishwasher is right behind the copper electrical runs so it corrodes and fries the runs. The way I see it Whirlpool and Maytag saw a unique way to gouge its customers for parts. They also have a rope and plastic cable system that attaches to the door spring that continues to break cost $28.00 a piece, I have replaced two. Now I see that one of the pulley guides (plastic) is broken and split cost??? Here is another brilliant engineering feat, the door panel clips into the control panel so that when the door is pulled in a normal fashion it comes loose. If you buy this line of dishwasher (p.o.s) plan to work on it and buy parts on a constant basis. Here is my advice: buy one control panel, two cable systems, and a couple of cable pulleys or buy a cheap dishwasher as a replacement and save some money. Run from Maytag or its parent company Whirlpool - let the buyer beware.

I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!

Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!

Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.

Maytag Commercial # MVWB765FW0: My husband and I wanted to get rid of our GE front load. It was horrible. Even constant cleaning and leaving the door open all the time, our clothes still smelled like mildew and musty. My hubby wanted an LG and I said no way. As a little girl my mom had an old wringer washer and her first electric washer was a Maytag in the late 50s. She passed away in 2001 and in her lifetime she had 2 electric washing machines both were Maytags. They were so dependable and built to last so naturally I wanted a Maytag. Wrong! I am so disappointed. We purchased it in Sept of 2017 for $695. I was so excited the first time we used it. It was a little noisy, but living in the county and having a well we were glad it was an energy/water saver. The first couple of months it was so refreshing to have clothes that did not smell musty and mildewy. I noticed they were really wrinkled but I still iron anyway so it was not a big deal. However ironing over and over again on some items did not get rid of the wrinkles and the past 2 months I have been going thru lint rollers like crazy and it still does not come off. I have to use a slightly damp lint brush or go over the clothing with packing tape to get the lint off. It is horrible! I dont want my GE back but I dont want this one either! I wish I would have read reviews first and listened to my hubby. I wont ever have another Maytag and when this one goes I will certainly read reviews and go with something more dependable. Unfortunately for now we have wasted the money and it is ruining our clothes! I agree that we should all do the class action. There are just too many of us experiencing the same issues. Maytag should do right by the consumer! We have learned our lesson, review before you buy!

Purchased a Maytag Centennial Washer from Lowes. This is the NOISIEST WASHER I HAVE EVER HAD. Self Balancing, pretty much the way it is, YOU lift that heavy wet laundry and re-arrange to balance. It just slams around even moving the washer, until you do. This washer also doubles as a BLENDER. It SHREDS laundry. The agitator does not go all the way down and thus, clothing, towels, rugs... get stuck under the agitator, wind around and RIP. Have had hundreds of dollars worth of laundry shredded such as: shirts, towels, new rugs and it even ripped the waist off a pair of my jeans! The other laundry gets tied up on the stuck laundry and you end up with a twisted, ripped, tied up Laundry Ball. It will not wash or rinse well when it does this, naturally. Lowes: The salesman knew about all this, and sold it anyway! He had one and got rid of it. Gee thanks Lowes and Maytag, for the worst washer I have ever had the misfortune of owning.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!

Very dissatisfied with Maytag Washer Mod MVWB835DW0. This Large Capacity machine does not adequately clean a large capacity of clothes. In order to get a half decent wash performance from this machine, fill the machine only 1/4 full. Even using the recommended manual, I was very dissatisfied with the way my clothes looked after washing them with this machine. While I have been unhappy with the performance of this machine since purchasing it. What motivated me to leave this review is when my pants had the same sand debris on them after the wash as they had before the wash. I will be looking for a new machine this weekend. IT WILL HAVE AN AGITATOR TOWER!

I bought this washer from Home Depot and was told I could load large comforters and even sleeping bags in it because there was no center agitator. There NEVER seems to be enough water to wash and rinse clothes completely. The water saver feature cannot be used as I have to use extra rinse cycle EVERY load to rinse soap out of clothes or I get white residue spots. I have MANY MANY shirts that have small tears in them I believe caused by this washer. I have monitored shirts I put in the washer and again today lost another high quality fabric T shirt. I have saved all of the shirts in hopes that one day there will be a definitive report that this washer design stresses clothes and damages them. I am going to purchase a new washer and it will not be a model like this.

I bought this dryer 3 years ago and the fuse has blown three times. The dryer gets really hot and blows a fuse. The entire back of the dryer is clean and free of lint, the hose on the back, and the ventilation pipe running out of the house are completely clear, but the dryer continues breaking down. The Whirlpool NC folks have been out here three times yet it has broken down once again. I should not have to purchase another dryer after only three years!

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.

Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.Since the forces of gravity cause a loading of the rear bearing on the front of the bearing raceway only, the machine is doomed to catastrophic failure of the entire drum system--and they all do this. When the washer goes into spin mode, it sounds like a jet engine taking off and that is a symptom of the bearing design beginning to fail which begins on the first use of the machine. The cost of the drum assembly/bearing and the labor is far more expensive than buying a new machine and therefore, not worth it. Avoid Maytag products at all costs.

Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.

I have a fairly new washer Maytag model #MHWE500VW serial #CSY0303991. I need Part # W10415587 doesnt excist for my washing machine anymore. Its been on backorder since Apr-May 2011. Maytag/GE insists that they are not responsible. As long as they can say backorder technically they are not liable for anything and dont really care that me the customer is having a problem and they Blatantly refuse to even investigate. I spoke with a GE supervisor just today and she basically told me wont help you because my appliance is out of warrenty. And she explained to my that my complaint will go into a file that no one will ever see. I searched the internet only to find hundred of other consumers are waiting for this same part. Ive called distributors & manufactuers. Same answer, backorder. My warrenty people are trying very hard to help me but again Maytag/GE refuse to help. Very dissappointed with this company. Wont be purchasing Maytag/GE products again. Wheres that guy in the commercial with nothing to do when you need him??

I have now owned my highly efficient and low-cost to operate washing machine for 6 years. It is a top loader and uses HC detergents.This means the washer needs minimal soap to clean the clothes. I especially appreciate the different types of loads such as deep cleaning or regular cleaning. The washer has sensors that evaluate the size of the load and thus only utilize the amount of water necessary. I really like the quietness and being able to get the very best wash because the washer does exactly what it needs to do. It has more than been the appliance that I had hoped for. Love it! It maintains itself.

Maytag Washer Model#MVWC465HW2, just purchased it 1/30/2019, leaves white stains on dark colored clothes. I use liquid soap. I don’t use softener nor bleach. I use OxiClean on my whites and sheet softener in the dryer. Someone please out there help, I can’t return it, it’s past 30 days. I have extended warranty but they can’t help. It’s not broken. I hear a lot of bad reviews/complaints, but no answer if it’s been solved or how to solve it. Please someone help???

We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.After just three weeks, the washer broke again with the exact same symptom. Since I had the extended warranty, I called in another ticket. A different repair guy showed up and he said the first guy messed up. He said the guy misread the diagnostic code and didnt even put in the part that he said he replaced. The repair guy checked with Maytag and they told him it was no longer cost effective to fix our washer. Really? They overcharged for the warranty and wont even repair it when it breaks. The only reason I can think Maytag would do this is that they know the washers are junk.

Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.

Never dies, never have had to have it serviced. House burned down is reason why it died. So I rebuilt, bought another one, then moved took it with me, then left it with my daughter and moved to Mexico. The dryer is still working to date and this all happened over 10 years ago. I sooo want another one. Best brand period. I only buy Maytag as they last. Unfortunately I do not have one now as they were unavailable in this country so bought something different. I was told the machine I have currently was as good as a maytag - they lied. I recently found out they have them now, so when I can afford one again, I will purchase one.

I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.

We currently have had our Maytag washing machine for approximately 15 years. The first thing we noticed was how user friendly it was. Also, the options that came with our washing machine met all of our needs. The second thing that we were excited about was how quiet it was. Our previous washing machine could be heard at the back of the house and was constantly out of balance. The third thing we noticed was how much cleaner our clothes were. Our clothes smelled better and had less wear thus saving us money. Speaking of which, the machine is an energy saver. One of the most significant attributes I can attest to is how reliable it is. There has never been an issue that required repair services. I am sure our Maytag will be in service for years to come. c

I dislike Sears and more so Maytag. I bought a Maytag Bravo XL MCT. It worked nice with very few hiccups until 1 1/2 years old. Then the washer went to the lock and done mode, thought it might be the lid switch down the washer up. Looks like I would need to change out the whole panel. Its not worth the trouble OR time to put one dollar to repair the piece of **.

The paint (stainless steel) on the top panel surrounding the digital screen is deteriorating from the heat and steam from light cooking. This happened the first time I used one of the back burners for light simmering. I purchased the range in December 2011, but had not used the back burners because I dont cook large meals. The black paint on the range top is also easily scratched when moving the grates for cleaning. This product has defective paint and Maytag has NOT responded to my questions sent to them by email. I will never purchase another Maytag product NOR will I purchase appliances from HOME DEPOT again. Home Depot should not sell shoddy products!

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

I have the Maytag Direct Drive Motor washing & dryer set the is supposed to be “commercial technology.” The washer is supposed to keep wet clothes fresh if they don’t make it to the dryer right away. After 2 years, I disagree in that it offers no better outcome than the much older machine I replaced. Furthermore the dryer cuts off leaving my clothes damp every single time, which I cannot stand. It leaves my clothes to wrinkle terribly and damp to stink if I do not collect them fast. I honestly wish I still had my old set. All the new features simply fail to measure up not to mention over complicate and add expense to repairs.

My Maytag dishwasher (MDB7749AWM) stopped working at only 15 months. I had a technician check it and he said its the control panel not responding after he opened the door panel. Its when I searched online for replacement part I learned about the defective control panel. So I decided to forgo repair and bought a new dishwasher. I feel the manufacturer should be held responsible and called the number found on the internet, 858-646-8500, about a class action lawsuit filed in California federal court. The lawyer handling the case called me back that day explaining to me its a long road before the case qualifies for class lawsuit. Because I live in Texas, he will need someone to represent Texas plaintiffs in order to include Texas in the national settlement down the road. I said, I dont expect anything but would like to see a class action. Since I have no use of the defective dishwasher, he asked if I am willing to send the machine to him at his expense. I said yes. For all of you complaining about the defective dishwasher, I suggest you to call the number to join the lawsuit. Even though we may not see a penny for long, long time, its the only way to punish the deceptive business.

Purchased a new Maytag washer (MAH5500BWW) and matching dryer along with the pedestal that they sit on in late November of 2003. Spent well over $1900.00 for everything including the delivery charge. I noticed the build up of mold/mildew inside the washer starting in early 2005 but cleaned it every week or so and it seemed to go away. As time went along the mold/mildew smell got stronger even after each cleaning that I did with bleach. Nothing seemed to help.It wasnt until 3 days ago when I had my dryer vent cleaned by a professional company that the technician looked over at the washer and said You know that washer was recalled and that there was a class action lawsuit against Maytag about mold/mildew issues involving that model. He opened up the washer door and looked and was shocked. He told me that he himself had the same Maytag model washer and was notified by Maytag years ago about the class action lawsuit. He told me that he had received what he called a buy back check from Maytag. I wondered why I had not been notified since I had purchased both units new and registered both with Maytag after my purchase.I decided to do a search for my washer model number and looked for mold/mildew issues and was shocked to find thousands of complaints involving this issue with this model of washer. I then called Maytag/Whirlpool and this is where the fun begins. I called and explained to the customer service rep at Maytag/Whirlpool what the problem was with my washer and asked her why I was never notified of any recall or class action lawsuit involving my washer. After thinking for a minute or two she says that she is unaware of any problems with my model of washer and asked me to recheck my model number. I do this and again she says that she is unaware of any problems associated with my washer. I explain to her about the thousands of complaints on the internet about this mold/mildew problem and she then says I shouldnt believe everything I read on the internet.At this point I ask to speak to her supervisor which she says she transfers me to and the fun continues. The supervisor then tells me that the customer service rep whom I was speaking with is new and doesnt remember the issues with my model of Maytag washer but she herself does remember the issue of mold/mildew build up inside the washer. I ask her why wouldnt this issue of mold/mildew in this washer be in your system for this rep to be able to refer to? She then says that since this issue was so long ago its not in their system anymore. Huh???She asks me if I was part of the class action lawsuit involving this washer and I explain to her that I was never notified of any such lawsuit so I couldnt have been part of it. She then says that Maytag has since settled this issue long ago and since I missed signing up for the class action lawsuit I was just out of luck. Somehow its now my fault for them not notifying me about the class action lawsuit years ago!She then offers to send out a repair person to look at my washer and to look at the mold/mildew problem. I ask her if the service call was free and she snickered and said no, why would it be free? I tell her I thought it should be free because I paid nearly $2000.00 for these machines because I was looking to get the top of the line machines. Now I have a mold/mildew infested Maytag washer that smells and looks so bad its a assumed health risk. She again tells me that the service call will not be free and asks if I want her to schedule it now. I quickly decline!She then tries explain to me in some odd fashion that I should be happy that I got 10 years of service from my washer/dryer and hoped that I would continue to purchase Maytag. What??? Are you crazy woman!? Now its me who is laughing at this point. I almost say some very bad things to her but better judgment takes hold and I just hang up. Now you have heard my story and Im now looking for another washer/dryer so I can remove this health hazard from my home. I will never ever buy anything that has a Maytag/Whirlpool named attached to it.

We purchased a Maytag Neptune series washer/dryer set approximately 5 years ago. This is the 2nd time in 5 years that we were told by our local repair person that the drum of the dryer got bent out of shape. This is from normal use and due to a bad design on their end. Maytag refuses to foot the bill (about $350-$400) as it is out of warranty.

I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!

Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.

First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…

Purchased a Maytag Bravos top load washer and dryer in May of 2011. We had our other Maytag washer and dryer for 14 years, and they were working fine when we sold them. We saved a year for a new one. We spent $1,700.00 for them both. We assumed they would last as long as our old ones. Been buying Maytag our whole lives. Besides the clothes not getting cleaned. Besides the washer smelling, even after we clean it regularly with the product proposed. Besides it not working on the normal function. Besides it shredding our clothes if you put it on the highest spin speed. It started to make a very loud noise. Like an airplane taking off. Called a friend of ours that use to have an appliance store in Fenton, Michigan for decades. He said it was the bearings and that You have to replace the whole tub. A $300-$400 fix. And that it would do the same thing again in a short period of time. He said that they are junk.We would be better off buying a new one. He said, The ONLY one you can buy now that will last like they use to is Speed Queen. I had never heard of them. They start at about $750. But they are worth it. He said that they dont make any washers to last more than 3-4 years anymore. We will NEVER buy Maytag again. And Sears wouldnt give us the time of day. Each time we called and asked to be switched over to the recall department, we just got a busy signal, then a fax machine noise. We have shopped at Sears for years. Boy, loyalty doesnt mean anything in this day and age. Im sure Speed Queen will be happy to help us out. DO NOT buy any Maytag products. There should be a class action suit against them for this. There are thousands of us that got ripped off. I cant tell you how upset my husband and I are about this. We are retired, and on a fixed income, and I am disabled. The stress this has caused cannot be put into words.

I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.

Maytag Dishwasher MDB77495 - We bought this dishwasher September of 2013. April 2013 when you pressed the option I wanted the options auto clean, rinse only, steam sanitize and delay hours. The thing would work when pressing start but I have no idea what it is doing. The repair man replaced the board and all was good for a couple of months then it happened again. The board was replaced again and in two more months it failed again. The repair man told me that moisture was getting to the board and there was corrosion on the ribbon mentioned in another review here. He contacted Maytag both times and gave them my contact information but they never called me + they told him that they have never heard of this happening with this machine. We had a Maytag machine 8 years ago where the board actually melted but like an idiot decided to try them again. I will never buy a Maytag again.

This machine that I bought 2 1/2 years ago is very loud. Sounds like a helicopter that is going to hit the house. Last week the machine did not empty and would not spin. What a mess. We had to take the clothes out and try to wring them out by hand. Then we had to scoop all the water out. Had to call a repairman to fix it. $187 which included two trips to the house and a new pump. The pump was $56. Just the last year my grandson came to live with us, but before that there were just two of us in the house to do laundry for.

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

My stove is approximately nine years old. During the past year both my husband and I enjoy cooking from recipes 3-4 times a week thus the stove has become essential. Functionality and size is important when trying to cook meals with two or three components. One of the oven racks was missing from the oven when we moved into the house. Even though it is self cleaning, spills pile up between cleanings so it is great that it has a really cool steam cleaning option. Just wish it were 5-6 years newer.