We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.

Purchase a Maytag Bravo XL Washer Model MVWB850YWO from a major Home Improvement store in January 2012 with a 4 year service plan. Since this time I had to replace a motor and 4 (that is right 4) control panels. Although I am covered under a protection plan, the cost of laundry services and an outage of 2 weeks for each event is very costly. This time I call Maytag for support on their product. Looking for someone to say that there is something wrong with this machine. I want to hear that their product should not perform like this. I was told from a supervisor in these words that Mrs. we only care about the machine the 1st year. After that you are on your own. When did Customer Service lose the service part? When did companies stop caring about their products they produce? I never heard I am sorry youre having trouble or even a recommendation. A machine this new should not have 4 control panels replaced. This is the reason no one wants to buy a Made in the USA product anymore because we know the employees working there do not care about keeping customer relations.

We purchased a Maytag French Door Refrigerator with a bottom freezer in 2010. About 6 months ago, we noticed water leaking out the front of the refrigerator. We recently called Maytag service and were told that the refrigerator pan was too small and they would order it and have the independent contractor replace it. The woman I spoke with said that Maytag has been having a lot of complaints about this as the pan put in the refrigerator was too small. In my opinion - an obvious design flaw. The service tech came to our house today with a larger drain...not a pan as I had been told by Maytag (Maytag is the one who ordered the drain to be put in). We ended up paying an unexpected $209 (Pan vs. drainage replacement is a lot more expensive). Needless to say, we are upset for having to pay $209 for a Maytag design flaw as well as not being told upfront what the correct part was that was being ordered. We called Maytag and were told there was nothing they could do because its not on the recall list (yet) and because we didnt buy the extended warranty. We are feeling like suckers and will never buy another Maytag.

This Maytag Centennial with commercial technology washer has ruined a couple of thousand of dollars of clothing, maybe 10 to 12 of my favorite shirts (ripped holes around the top of the pockets), bath towels and sheets and comforters and hand knitted small blankets that can never be replaced. It tore holes in nearly everything that was made out of cotton, I was doing spring cleaning and I normally wash most of my summer clothing, but this time this washing machine destroyed nearly all my summer clothing. This washing machine came with the house I just purchased. (I gave my older Maytag washer and dryer to some needy folks which worked great when I moved here). Disappointed in MAYTAG. Will never buy another Maytag!

Buyer Beware!! Purchased my Maytag over the range microwave in May of 2014. It has a manufacture date of Feb. 2014, and it is now Sept. 2014. It is a very nice looking unit but a bit oversized. My handyman that installed it had to raise my cabinets above my stove two inches to avoid it being too close to the range. The motor is pretty loud and It often times does not heat evenly. The light on the unit that shines down on the range is not much better than the power of a night light which is a bit disappointing considering it looks like a higher end unit, and down to the reason I am writing this review today is that for the first time I went to change the bulb. I unscrewed the the light cover which is placed awkwardly toward the very very back of the unit, only to find that when I went to twist out the burnt out bulb (that has been in there since I purchased the unit) that the bulb broke off after hearing what sounded like the break of a seal of glue, and the bottom aluminum piece of the bulb is stuck in the bulb socket. I found that the bulb is placed in an awkward place behind the light cover. Instead of the bulb facing to the left or the right or to the front of the unit it is facing toward the back which is making the bulb socket impossible to see, which means that in order to screw in the bulb you are screwing it in from an angle that you cannot see unless you climb on the range and lay on your back, or get a mirror to help see where you are screwing in the bulb. This is just a very awkward and unpractical design coming from such a well known company with such a common and ordinary product. Now I am sitting here writing this review and I am trying to figure out how I can remove that little piece of aluminum stuck in the light bulb socket and since it is not facing to the left or right and facing toward the back, it leaves me about less than 1/2 space to work with using my hand or a tool to remove that piece, or I can just leave my broken bulb piece in there and screw the cover back on until I call service for Maytag. I believe it is still under warranty but from others experience that I have read about I am not feeling confident I will receive great service or a desirable outcome. Wish me the best!! Thanks for listening!!

When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home Depot after a major flood destroyed my entire first floor of my house. I had replaced a previous dishwasher only a short time before the flood. This dishwasher is JUNK. I was lucky I bought a five year extended warranty on it which actually gave me 6 years. I needed it. Within a year the control panel went. Then water started spraying out the side of door. Then it sounded like it was crushing ice every time I ran it. Then the control panel went out again. Ice noise came back again. Control panel a 3rd time. It runs for hours as it is.Now the warranty is expired and last time I ran it the start light was blinking a few hours later. We were having high winds on and off so I thought maybe the power went on and off and that’s why it was blinking. Today I turned it on and after about 45 minutes I realized I didn’t hear it running anymore so I got up and looked and sure enough it wasn’t on. Normally the clean light is lit when done. I opened the dishwasher to see it filled with water still. I tried to hit cancel/drain but nothing works yet again. Wonderful news for a single mom that can’t afford to fix this over and over! Maytag is the worse company. Their dishwashers are horrible and they should be doing something about this as I’m not the only one that has had this issue. Home Depot was just as useless. Will NEVER buy again.

I have had this refrigerator for a few years and never have had a problem. It keeps food uniformly cold, and is frost free. While appearance is attractive, it doesnt look like a $3,000 refrigerator. However, black pebbled-surface exterior is easy to clean and scratch-resistant. Plastic and glass interior fittings also have held up very well. I originally thought it would be too small because I was buying it to fit a certain space in the kitchen. But it has turned out to be just the right size because there is no wasted space inside. I bought this at Home Depot on sale for about $400.00 and it has turned out to be an excellent buy. Delivery was on time, efficient, and people were polite and helpful. Refrigerator was ready to be used about 15 minutes after delivery arrived. I have found Maytag appliances to be extremely reliable and made to last. They have never disappointed me. I will continue to buy them. I highly recommend it.

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

I could not get parts for Maytag Model MHWE200XW00 Type 832A as the Whirlpool does not provide after sales service. I purchased the new washer in 2010 and lasted for just 4 years. I believe they guarantee supply of spare parts (Inner Basket, Outer Tub and Rubber Boot) for 10 years and more.

Bought a Maytag Dishwasher (Model No. MDB7749SBM2) in Sept. 2013 and I am in need of repair for the control panel. The dishwasher is in a vacation house and isnt used on a daily basis. I always thought Maytag was a reliable product but Ive been reading the reviews and the control panel is a problem on relatively new units. How do they get away with this. The unit was around $600 and now Im stuck with a big repair bill... and it appears, from what Ive read on this site that it is a common problem. Maytag has replaced the control panel part and, as far as I am concerned, they should have provided them to all the consumers who were stuck with the defective ones they sold us in the last few years. Now we all know why we dont see the Maytag repairman sitting around with nothing to do on TV. Hes working his ass off trying to fix the dishwashers.

Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.

I love it. It has a big tub. It has no agitator. It uses a lot less water. Many cycles.perfect machine. I would recommend this to everyone. Also top loading. Would never get another front loader. They arent worth it.

Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read all the similar problems Ive had with my unit. Purchased Nov 2011. Problems started within a year. First minor, deli drawer broke. I use clear duck tape to operate it and that has been fine. But not acceptable. About a year ago the water leak out of bottom freezer was noticed. The bottom inside is frozen sheet. I break up and manually remove quite often. NOTE: I intentionally do not use, did not install, the ice maker - historically they are poor risk so I dont bother. The ice unit is in the machine but not installed. I assume my water build up which freezes on bottom related to poor design of defrost drain and that is supported by other comments here. I find it disgusting. Live and learn. Its B.S.

Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......

I have had a number of Maytag washing machines in my life and have never disliked a machine as much as the last one I purchased! The bleach dispenser is awful and any bleach that happens to land on the outer rim has ruined many clothes. I took them to my dealer to show him the ruined clothes and was told bleach does not evaporate do must be wiped off each time. With no soap dispenser I find I have to put the soap in first and keep trying to fill the machine some before I add the clothes. This takes forever but if dont do this my clothes are stained. I purchased this machine on April 11, 2017 and can not afford to go buy another washer at this time. The Dealer can not help me and when I called Maytag they were not interested! Buyer beware!

For families where people work in gardens, work on vehicles and get just plain dirty doing things anywhere outdoors these agitator-less machines are not for you or me. Ive had mine for two years and I truly dislike it (Model MVWC425BW1). With different products I scrub dirt and grease stains on pants before they are put into the washer, scrub again when they come out of the wash and then scrub and wash again a few more times but I cannot get all the dirt out. I now work more on laundry and harder since I got this machine.This agitator-less machine is designed for people who dont get really dirty - just remove everyday perspiration and household grime. I think this machine was designed by engineers who have never done daily laundry for any length of time and theoretically thought it would clean really dirty clothes. They were really wrong! Having done laundry for 50 years, I now know that an agitator cleans better. It would be nice if other women and I, who have done laundry for years, could be on focus groups about developing new washing machines.

I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????

I purchased this on sale at Home Depot, 1 year later this washer top load doesnt clean clothes if the cycle does finish at all. I have to restart the cycle, re-rinse etc, theyre still dirty. I dont have time for that, I have four children and my husband works in construction and comes home with filthy clothes that are just wet and dirty when they come out of this washer. I dont usually write reviews but I hope I can save someone else the hassle. I wish I would have read the reviews beforehand, they all complain of the same thing. This washer altogether is BAD! ITS LOUD, it bangs around if I dont put in the tiniest loads, even then, they come out dirty. Dont waste your time.

Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warranty I had to call for service once. I felt based on the Maytag reputation I didnt need to extend the warranty. WRONG!! My Maytag first started with the loud and fast spinning. Like it was about to explode! Then my washer started leaking. I thought I was having plumbing problems, so I called a plumber... wasnt the plumbing. My washer wasnt draining out completely so I finally called an appliance repairmen who immediately knew what the problem was ($109.90) for a 15 minute review. The leak was from the bottom of the washer... the seal around the transmission cracked, broke or whatever causing water to drain out in my garage. Also the main control board wasnt working. Repairman said it would cost me $700 to repair!! Really?!! My machine was practically new! Without hesitation the repairman said for me to call the Whirlpool/Maytag 800 number and they would offer me another washer for 50% off at their online outlet. Repairman said this always happens... Why would I want another Maytag or Whirlpool!! Please do not buy the Maytag Bravo... Can you imagine if this happened with a car purchased... 4 years and then having to buy another car??!! Not reliable or worth your money!!

This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.

We have owned a Maytag Commercial Centennial washer for 4 years and made the mistake of not buying an extended warranty as we thought Maytag was dependable and a reputable company and thought the manufacturers 10 year limited warranty would cover us. Washer would not spin clothes properly, started making loud noises, lid would not always unlock as time went on, and finally it broke and soaked my tile and it ran through my wall into my hall carpet. Called Maytag and was told we didnt have a 10 year limited parts warranty 6 times (we still have the book that says we do), they offered us a 1 year full warranty for $320.00. We purchased the warranty 11/04/16, Called Maytag as no one knew where the parts were and was told service plan is through AIG. AIG couldnt tell us where the parts were either and when I asked for our refund and we just buy a new washer they advised me they would have to prorate it.Now I feel held hostage. Parts finally come in and Maytag Certified repair man comes to repair machine on 11/30/16, only to be told they could not fix our washer as the screws and transmission rotted and fused to tub. Call Maytag as this should be under my warranty and everyone insists I dont have a warranty. Filed complaint 11/30/16, they sent me a survey on 12/2/16 and I filed my complaint again on the survey. No call from Maytag. Call back on 12/06/16 to be told the survey was them closing my complaint. Now they escalate my complaint and will be called in 48 hours and give me an email address to email my pictures of my warranty. Surprise no call back, so I called them again 12/08/16 and I am advised it takes 3-5 business days. Ask for supervisor and he told me even if I have warranty they will only cover the basket.I will have to pay for technician, and other parts. Still no info on my complaint and you cant talk to anyone just have to wait. I emailed Jeff Fettig CEO of Whirlpool (Whirlpool owns Maytag) as well on 12/6/16 a copy of my complaint with pictures of warranty. The bottom line is Maytag sells junk and their customer service is worse than their product. After being without a washing machine since 11/04/16 we will be buying something Whirlpool does not own which is very limited which is why they can get away with making junk.

I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.

The only complaint is the lights on the bottom quit working about a month after we purchased. It was nice to light up the stovetop when cooking. Now it’s slightly dark. I have gotten used to this. We spent about $8000 on all the matching Maytag appliances we purchased. I would love to replace all but not in the budget. I am a dissatisfied Maytag customer.

I have always heard Maytag was one of the best so after replacing too many washers to count in 15 years, like Whirlpool and Kenmore, I decided to spend more for quality. I figured pay a few hundred more once rather than spending $400 for a cheaper one that only lasts 3 or 4 years. That choice seemed environmentally responsible and financially as well. However, I couldnt have been more wrong. In 2016 I purchased the Maytag Centennial top loader for $500. I really loved the size of the tub and the way it looked. I can fit a large comforter in it with plenty of room leftover. I also have no interest in a front loader after reading reviews. So I thought this was going to be great! Well it hasnt been. It has broken 3 times. The circuit board twice and now the bearings are going out in the motor. I fixed it the first two times but now Im done. Im done with Maytag, Aka Whirlpool. I think it will be a Speed Queen for me now. Im hoping it wont be a dud also because they are pricey! It actually scares me to spend that kind of money. I have really lost my faith in most companies nowadays. Customer service and quality has gone out the window. I think about how much this impacts the environment! Its terrible that appliances only last a few years before they end up in the landfill.

I also have water building up on bottom of freezer drawer. It turns into ice and if I dont clean it out in time, it leaks onto my hardwood. I am very disappointed that Maytag has not reached out to its customers to resolve. My fridge is only a few years old and its frustrating taking the ice out of the bottom. I dont have the funds to have it fixed. I thought I was buying a reputable Maytag fridge! IF there is any class action suit please let me know.

Called serviceman to tell him the washer leaked and he said it was my fault because the door wasnt wiped properly. (There was no visible dirt because I wiped the door each time as per his instructions.) Never got it resolved. After much arguing, I gave up. Then, after the warranty, it started tearing our clothes apart. Maytag says, Nothing we can do, warranty is over. We can find you a service person other than the one who sold it to you but you have to pay. So many ruined clothes. Now I read lots of reviews with the same and worse complaints from others. They sure have gotten away with making garbage.

I have a Model MBF 1958XES4 which I bought from Home Depot in June of 2012. It has leaked repeatedly onto my wood floor. The water also collects and freezes on the floor of the freezer. I already have warped floor boards as a result. I just got it fixed. The repair person said he has done over 200 of these repairs in the last year. He also said Maytag knows its a defect and has supplied them with replacement parts. The company apparently tells its repair companies not to discuss this with their customers. I have yet to contact Maytag, although apparently from others experiences that will be futile. Im willing to join others in pursuing this. I had a 40 year old Kelvinator which was still working well which I replaced with this refrigerator when I redid my kitchen.

My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

The lonely salesman in the Maytag commercial for their washing machines says it all. The first Maytag washer we owned we used for 20 years and during that time had only a belt break one time which we replaced and used for a few more years. We then moved to a new home in 2006 and decided to purchase a new Maytag.

I would not purchase a Maytag in the future. The top oven does not work, and one of the burners is semi functional. Considering I have only have the oven about 5 years. I am not happy with the the product. In the future I would seek other options, Maytag is not on the list of products for consideration.

Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.

We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!

I bought the top of the line Maytag washer. I was told they have improved their washer so that it no longer requires an agitator. I was also told the new machine saves you money by using less water. It has a sensor so that it only puts the water needed to clean your clothes. Instead of filling up with water and having the agitator to stir the clothes around, this new and improved machine puts a small amount of water in the machine and vibrates. The end result? All of the dirt and debris gathers in small pockets and sticks to your clothes. In order to save water the sensor only allows a small amount of water to enter the machine to rinse your clothes. When you consider how many times you have to go back and rinse your clothes before you get the caked on dirt off of your clothes, its costing you more money, more time and more aggravation. Oh yea, the maintenance man was out three times before the machine was a year old. The last visit was to replace that fine Maytag motor that was less than a year old. I have pictures that show my clothes with caked on dirt and debris on them after they have completed their wash cycle. It is HORRIBLE!!!

We have already replaced the motherboard and now it is throwing a code of and it takes a whole day to keep pressing start to get one load down. I hate these machines and tell everyone NOT to buy one. They are expensive to buy and too much trouble to fix or repair and too much money to fix. BUYER BEWARE!!!!

We purchased a MDB8949SAW dishwasher in 2013. 1 month after the warranty expired the touch buttons went on it. If you selected normal it would opt for something else like rinse only. We researched online and my husband followed instruction online to take the door off and seal the moisture to prevent this from happening. This worked for about 2 months and now back to the same thing. We paid $500 for this and just living with the problem for now. All we can do is warn others.

Worst washing machine!!! I purchased the top loader Maytag Bravos washer HE in 2011 and they are the worst!!! It has been repaired three times already and now is making such a loud noise and I have been told it is the bearings. I did purchase the extended warranty and it expired. The reason I did not get a renewal is Maytag & Home Depot do not allow the the extended warranty company to let you know the warranty is ending. So now I have a 3 1/2 year old washer that needs bearings and will cost $500 + for repairs. Will not be spending anymore money on this absolute piece of junk. I had a Maytag that was 22 years old that I replaced and thought I was buying the same quality but never again another Maytag. This company may want to employ only repairmen because you will need only them because no one should buy a new one going forward.

Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...

We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. Weve had at least 8 service calls on same and the sensor doesnt work, i.e. says the clothes are dry when they arent and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as well, and after one where the motor was replaced, it popped off and flooded my entire house. They laundry room is located on the second floor. I had to replace floors, walls, ceiling, light fixtures, etc. Insurance covered it but it never shouldve happened. Now the washer doesnt drain properly and the error code LD displays every load and we must manually drain it by either setting an extra drain cycle or take the entire machine apart and vacuum out the water. Each load takes twice the amount of time it should, if not more. But I guess its okay because the dryer takes just as long to dry a load of clothes. Something has to be done. Maytag is refusing to stand behind their products and it seems as though many of the complaints are for the same issues. Is there a lemon law for household appliances?

I purchased this washing machine from Home Depot in 2012. I am amazed that it lasted this long after reading the reviews on here. It will not drain water, it will not spin. I see many customers bought the same washer and are having multiple issues. When will Maytag recall these machines? Overpriced and unfair to consumers to sell something that is broken or not reliable.

I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.

Maytag Bravo X-We bought this washing machine not even 4 years (February 2013) ago from Lowes. We had this issue before the warranty went up a couple of times and then it stopped and started working fine. We contacted Maytag before... But of course beings the issue resolved there was no way to send someone out here to troubleshoot the problem. Now it is doing it all the time. A few months ago it went out of warranty. We are having issues with it going into the spin cycle and it will stop there and it will not spin out my clothes and finish draining. Contacted them and they want to charge money for a service tech to come out just to look at it. Lord only knows how much it would cost to fix.

After only three years of gentle use, my Maytag front loading washer bearing went. The repairman said this was because of too much detergent and the repair bill would be over $1100.00 (more than the cost of a new machine). I would never buy this machine again.

Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!

We purchased this double-oven range (model: MGT8775XW01) about 5-6 years ago. It came with some slight bubbling on the plate that the control knobs go through/are mounted onto. A few years later, the bubbling paint began to chip/peel off - revealing rust (its a white range). I bought some touch-up paint, but that didnt look very good. Now that entire plate is bubbling and peeling and makes the whole range look like crap. My wife swears well never buy another Maytag product...EVER! Shes ripped! I cant seem to find the replacement part to purchase. Lousy products!

I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.

I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.

2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.

July 2018 I bought a new Maytag electric washer and dryer. After one mo. the enamel inside the dryer started come off in sheets. It was replaced with 2019 model which after 3 mos. wont come on unless you unplug it and plug it back in after using it. I am now waiting for Maytag to send a repairman to come look at it. Steer clear of Maytag front load electric dryers.

Great when it works properly and doesnt leak! Quietness, cycles. Everything that had to go in went in, well laid out. Stainless steel, clean, good looking. Anything with the Maytag name doesnt last any more than a couple of years. Gone through a washer and dryer with no help from Maytag. The dishwasher was replaced by Maytag because the main circuit board was on backorder for more than 5 months. Washer was replaced with a Samsung. If I had to replace the dishwasher out of pocket I would go to Korea or Europe to do so. Maytag, what a huge fall in quality and reliability!

HORRIBLE. Dont pay more for substandard machines. Had a Maytag washer and dryer delivered on March 27th 2018 and it has been a nightmare to get it to start up. Now I have clothes stuck in there. I called Home Depot, you should never buy any appliances from them, they wash their hands of all responsibility once you sign for it. Called Maytag. On hold for almost 10 minutes, they only have 2 certified repairmen in the area 0f 600,000 people. Will be 5 days until they come to look at it. I told them I wanted to return it for a GE or something else. They said I had to contact Home Depot yet Home Depot told me it was Maytags problem. SAVE YOUR MONEY!!! MAYTAG IS NOW AN INFERIOR PRODUCT WITH EXTREMELY INFERIOR SERVICE.

This is not my first Maytag. Bought this one in August 2017 from Home Depot. Now all it does is make a grinding sound. No lights. Not anything but noise. I bought one without all the digital because I thought that could be more problems. The only part that is digital is the start/pause button. I liked the idea of less water and no center. It balloons the clothes when it is finished spinning. Didnt start out that way. I use the right detergent and wash it every 30 days as it suggests. Cant afford to call a repairman on such a new washer.

I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.

Purchased dishwasher Mod # MDB7749SBM1 thinking it was Maytag (lonely repairman) in June 2013 from Home Depot. Cost new over $1,000. As of March 2016, three service calls, two of which required replacement of the control panel. Now the control panel has failed a third time and we are told by Whirlpool (parent company of Maytag dishwashers) they will not cover the repair. They have offered a discount for a new dishwasher. Since that did not seem like a very good option to me, they offered to let me pay for current service plus a year for over $350.00. I was sad to discover that they are the manufacturer of most dishwashers available at your local home store dealer (Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper, Amana). VERY DISSATISFIED CUSTOMER!!!

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.

Our Maytag refrigerator is leaking water all over my kitchen floor to the point that my floor tile has lifted. The ref. is a French door with water and ice in the door and freezer on the bottom. We have been cleaning up puddles of water at least several times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasnt ConsumerAffairs demanded a recall on these expensive defective refrigerators to date? I am truly disgusted.

After two years of dealing with this awful washer, I felt compelled to write a review. I have had $50 rebuilt washing machines, as well as new ones from the bargain aisle. They worked very well for us. But when it was time to purchase a new one, we wanted a washer with a larger capacity and ended up with this boobie prize. Honestly, whoever designed this washing machine should be ashamed. I cannot believe it made it past the testing stage! Blankets and quilts roll into a ball and never get clean, detergent gets trapped inside this ball of doom, the simplest dirt on clothes survive the cycles, and forget trying to clean stains. I scrub them out, then use the rinse cycle. JUST AWFUL!!! Honestly, this is THE WORST and most disappointing purchase I have ever made. Stay away from it.

I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.

Dont buy this machine. Although it is an HE machine and supposed to save on water, it does not give enough water to at least cover the clothes. I had repair come in and they changed the computer but no improvement. The cycles determine the water amounts not the type of clothes you are washing. So if I only a few things I use cold water wash, if I have a half load I use deep water wash and have to add water to it. Its ridiculous. Do yourself a favor and get an LG. I wish I had.

Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.

Im another Maytag dishwasher dissatisfied victim. The control panel stopped working within 12 months and replacement stopped working after one year, which they say is not covered under the warranty. They make rubbish which are disposable and have lifetime of one year.I feel we have to stop Maytag misrepresenting their garbage and basically defrauding us by selling substandard items to unsuspecting consumers. If you have been victim of Maytag lets join together. I would like to start a group to take a class action lawsuit against Maytag. I am very angry and feel they have to be stopped. All Maytag says in response is to try to sell me a one-year insurance. With the rubbishy quality of their products, they probably make more money from selling insurance than their substandard equipments.

I’m 41 years old and finally had my first new washing machine. Four days later, while my 11 year old had the stomach flu, it died. Not impressed. Apparently the delivery guys left a note on our file saying there was a defect on our washer and that we needed to contact Maytag. This was news to us when we called The Brick today. I hope they didn’t knowingly sell us a defective washer. Alas, we have to wait until Monday with pukey sheets in the washer.

My Maytag model MDB7749AWWI was purchased from Home Depot on March 10, 2011. On July 12, 2012, my dishwasher would not start. I had out of town guests and then the repair person was out of town, so I did not get anyone out to look at it until July 31. He stated that we had bad controls. The parts would be approximately $420.61. He could not get any parts because everyone was out of this part. Does that mean that all the dishwashers of this model number are broken? Is there a recall? This is unreal. When I was asked if I wanted extended warranty, I said no. If I needed an extended warranty, the equipment must be junk. Well, I needed the extended warranty. It is junk! I will never, never, never purchase another Maytag appliance as long as I live!

I purchased a Maytag dish washer (not even 2 years old yet). I bought it on 8/29/10 and I paid over $400.00 for it brand new. The model number is MDBH949AWW1 and the serial number is F03422327. I am only asking for the part (motherboard). I have lots of friends and associates at church, work and social that I have talked to about this Maytag. And I would like to give a good report about the company and what they make and that they stand behind their workmanship. I know for a fact that they have 22 motherboards on hand ready to go out and what I have read online is that many people are having the same problem. I need a motherboard. I believe this unit should easily last over 10 years, so I am not asking for much. I will have it installed myself. I just need the part. I trust that you are a reputable company that has been around for many years and Whirlpool has taken new ownership and they have been around for a long time, too! My own parents owned one for over 30 years. This is all that I would request. I’m thanking you in advance.

The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!

I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.

Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.

Bought a Maytag fridge model MFI2569YEM0 a few years ago. From the get-go, the ice machine would spit out ice hither and thither, mostly not into the cup or mug. Even when I held the cup up high into the dispenser orifice, I noticed it still spit out ice seconds after I released the cup, so ice cubes would spill onto the floor. Secondly, the vertical doors do not close well, and I must manually push them closed, especially the left door due to the poor design. (I noticed my neighbors more updated fridge has a better closing door. Forgot what brand, though.) Theres also rust forming on the front of the stainless steel fridge panel. It has penetrated through so I am unable to remove it.Lastly, this past week I walked into the kitchen stepping in a pool of water in front of the fridge. There was a sheet of ice accumulated on the bottom of the freezer. After some research, its likely the nipple in the back of the fridge that plugged up. I have yet to fix the problem, but so far, Maytag gets an F- in quality, and I will NEVER, EVER purchase any of their appliances again. I remember my parents washer dryer lasting 30+ years. Maytag, what happened???!!!

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

Purchased this washer in March of 2016 for a family of 2. In July of 2018 had to have system board replaced. Now here we are beginning of 2020 and washer is making grinding noise and did not spin out properly. Will not buy another Maytag, a washer should last more than 4 years. Poor quality product. Do not waste your money!

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!

Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??

I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.

I purchased the Top Loading Maytag Washer and have had nothing but an awful experience with this washer. The dark clothes come out with soap on them. I then need to take a wet towel to wipe out the soap stains. I have had a repairman in 2 times so far and there is nothing he can do to fix it. Maytag said I must wash all the towels with towels, all jeans with jeans, roll clothes into a loose ball before putting in machine, use the extra rinse cycle and the longest wash cycle and do not load clothes more than 5-6 inches high in the tub plus 7 other things I must do to get a clean load and none of those things have worked yet. If the salesperson would have told me all this, I never would have purchased a Maytag and nor should you!

I wished I researched more before I purchased, but like most people, I believed in the reputation of Maytag. Like many others - my control panel started to go out 19 months after install: Had my first event with the washer; it would not allow me to select normal wash. A high-end machine shouldnt have electrical connection problems within 19 months, just 7 months after the warranty expires.When the repairman pulled apart our machine, he found a similarly burned looking touchpad ribbon cable, that was burned in exactly the same position as the photos shown on Maytags website under the review referred to. Maytag/Whirlpool has set up a special phone number to deal with this problem: I dialed 1-866-931-7384... Been on hold for over an hour Of course - NO answer! Ill try later but I am very angry that this has been a known issue BEFORE I purchased mine at Home Depot. What a piece of junk. This is the last Maytag Ill ever buy again. The service is horrible, the product is junk.

Love my washing machine. It is so big I need a step stool to reach down to the bottom. It cleans my wash well and I have dirty clothes. I hang my clothes on the line outdoors. My clothes have never looked and smell so good.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.

I had the microwave serviced and they heated a cup of water which was fine. I heat food on the tray and only one side gets heated. I have to turn the plate to heat the rest of the food. I never had that problem with a turntable microwave. I cannot understand why they are still selling this inferior product. Maytag used to have excellent products. What happened to this company?

It is impossible to dry clothes in the dryer without the worst wrinkles you can imagine. I have 2 of them and they are both horrible machines!! The drum spins too fast which causes the clothes to get stuck against the tumbler fins. The centrifugal force holds them there and they just ride around without tumbling in the drum. When the cycle is finished the clothes have been dryer while jammed up against the fins and they are so wrinkled you have to wash them again. The ONLY way to get them through a drying cycle without a tremendous amount of wrinkles is to stop the machine every 5-8 minutes and fluff the clothes around inside the drum by hand. DO NOT BUY!!

Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.

I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!

This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.

Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.

I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

Waste of $1700. Well all I can say is I wish I woulda read these reviews prior to buying but thought Maytag was a good brand. Boy was I wrong. Never again will I purchase Maytag products. I must say I haven’t had any issues with the dryer. Works great. The washer on the other hand is garbage!! It barely cleans the clothes. Some articles only get partially wet. Everything tangles together. The worst part is all my dark clothes ends up full of dust and lint. They look dirtier coming out than when they went in. Very disappointed. If you use deep load it takes about 1 1/2hrs to wash, definitely not energy efficient, and clothes still have lint on both cycles, and unfortunately most of our clothes need to be hung up, so dryer can’t pick up the lint. My old wash was way better. I shoulda went for same old style. Save you money and buy another brand.

Updated on 01/21/2019: I have contacted Maytag numerous times with no results. I purchased a washer and dryer on 2/7/2018 and the dryer takes hours to dry my clothes. I contacted them 2 months after my purchase and then waited and contacted again and again. I have contacted them numerous time with nobody contacting me back. I want a complete full refund in the amount of $1031.06! I want to purchase another washer and dryer from someone else and purchase both so they match.Original Review: Maytag MCT Dryer - The washer I purchase is great but the dryer doesnt dry worth anything. Dont buy it. Takes me hours to dry one load and the only reason I purchased this was because my old dryer was drying less but actually was better than this one. The time sensored dryer isnt worth 5 cents. So disappointed! I have had it 2 months, paid cash at Lowes and so unhappy!