Washer Leaks, dryer noisy, cant balance washer, dry settings make little economical savings. Washer repair list, balance adjustment, filter body, door latch, door casket. Dryer lint basket felt repair. Door sensor, overall un-dependable.

I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.

I have a gas dryer from Maytag that works very well. Very easy to use and economical using it with propane. Im pleased with my purchase. Ive had it now for about 8 months. I would recommend buying another one.

I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.

We purchased our Maytag Bravo XL in 2012. Over the past year and a half we noticed the inside of the top lid is rusting as well as the bleach dispenser area. I called Maytag about the lid and they said there was nothing they can do and that we could buy a new lid replacement. Really??? My parents had only Maytag in their home for over 50 years with little to no repairs needed ever! We were a family of five back then. Because my parents always bought Maytag products so did we. This is the first time in 40 years that I have ever seen this happen! I was hoping for a recall for these issues but dont find any online. The washer and dryer were not cheap and purchased from a reputable retailer.

We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.

We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!

Purchased the Maytag Bravos XL washer and dryer in January, 2014. Today, 5/16/15 (less than 1 1/2 years later) the repairman tells me that the cause of the loud noise in the spin cycle is bad bearings. Only a 1-year warranty on the machine. I have never purchased extended warranties on appliances so this will cost me $400! Or a new washer since this is more than half the cost of the new washer. This is bad business, Maytag. Ive been a loyal Maytag customer for years but I think Im heading to Speed Queen with their 5-year warranty unless youre going to give me a helluva deal to keep me. Grrrrrrr.

It just keeps going. Still looks great. We have had our Maytag Neptune analog dryer for over 20 years. It has dried a usual 3 loads a day, with very little maintenance. We have replaced the motor, blower, and support rollers, but these are parts that were just wear and tear items, after years of extraordinary use. It has outlasted 3 or 4 washing machines.

Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.

I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.

I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesnt work. They dont make them last anymore.

Recently purchased Maytag Washer and Dryer from our local Home Depot June 2020. The appliances were finally delivered in August. When both appliances were installed, the installers made sure the washer was working properly and there were no leaks. They did the same for the dryer to make sure it was working properly. When the dryer was turned on however, the motor blew up and there was smoke coming from the dryer! I am now sorry I purchased Maytag. I had narrowed my choice between purchasing Samsung or Maytag. Im now thinking I should have gone with Samsung. Im supposed to receive another dryer today. The washer works, however its very, very loud. For the amount of money I paid, I hope these last for a while.

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

Almost two years after purchasing the Maytag Bravo XL, I am fed up. I have the exact same problems as everyone else in these reviews. Soap scum left on dark clothes since day 1. I thought maybe I was doing something wrong. I have read and re-read the manual especially the troubleshooting guide and still have the same thing happen. Its very frustrating. I constantly have to re-rinse clothes because of soap, lint, dirt, etc left on clothes. I wouldnt give away this washer to anyone, I would rather burn it. I am currently looking for a new washer, the last one I had for 11 years was a front loading Whirlpool. I should have stuck with a Whirlpool, I still have the matching dryer no problems at all.

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

The Maytag Washer and Dryer we bought new and they have been great. The dryer was bought in 1972 and still works well. The washer was bought in 1997 and still does a good job. We are satisfied with the long time these 2 appliances have lasted. Do any appliances manufactured today last that long?

Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.

I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.

I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, its just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - its like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling. It took 3 calls w/ Customer Service to get an ADDITIONAL lid latch that I can use to trick the machine to thinking the lid is closed - I keep the actual lid open, then stick in the lid latch I bought - take it out when Im done hand rinsing. This also enabled to to view the washing in action - IT DOES NOTHING! Clothes stay in the same place as you placed them in the tub - they dont move, they dont wash - and I bought a washer with an agitator - that is in quotes because it is a misnomer with this brand! The wash cycles ARE SO LONG it takes all day to wash a few loads of laundry. Once you select a setting YOU CANNOT CHANGE IT - the washer empties and stops, then you have to start all over again - ENERGY AND WATER EFFICIENT...REALLY???? What a bunch of you know what! This is the most inflexible piece of junk I have ever had the displeasure of owning. I have to keep jugs of water on hand that I keep filling up to at least have a bit of water. When I called Cust. Svc. at the beginning telling them my experience - the person on the phone had nothing to contribute - they couldnt even tell me what cycles might fit my needs - they told me to go back to Home Depot and ask someone there! WORST APPLIANCE WORST COMPANY.

Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!

Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.

We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.

Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.

This Maytag Centennial with commercial technology washer has ruined a couple of thousand of dollars of clothing, maybe 10 to 12 of my favorite shirts (ripped holes around the top of the pockets), bath towels and sheets and comforters and hand knitted small blankets that can never be replaced. It tore holes in nearly everything that was made out of cotton, I was doing spring cleaning and I normally wash most of my summer clothing, but this time this washing machine destroyed nearly all my summer clothing. This washing machine came with the house I just purchased. (I gave my older Maytag washer and dryer to some needy folks which worked great when I moved here). Disappointed in MAYTAG. Will never buy another Maytag!

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. Whats up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?

We purchased the washer and dryer pair...beautiful looking, no agitator, water efficient. Load sensing feature. TERRIBLE, TERRIBLE, TERRIBLE. WORST APPLIANCE WE HAVE EVER PURCHASED. Used it 3 times. Clothes would not rinse, left white soap residue in the folds of the black clothes, even after a second wash. Home Depot was just the GREATEST, they replaced it for us. We went with a less expensive model GE. With the agitator and full water load...save yourself A LOT OF TROUBLE, stay away from Maytag Bravos XL.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion. I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?

I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate about a year the pump had to be replaced on the washer- 2010. 1/2012 the tub needed to be replaced, 6/2012 the PUMP needed to be replaced again! Then 2013 the dryer need a new board at the tune of $391.00. And today, yes - yet once again I need a new pump! Over $2,000 in repairs on these awful machines. I called Maytag because I thought maybe they would care - not so much. The rep told me that the Bravos models were discontinued (shocker) but that she could give me a discount on a new comparable version at ONLY $600. How nice! I will use these until they fail again - which according to history - that wont take long and then I will NEVER EVER EVER purchase a Maytag product again. We work hard for our money and continually giving it to a company (for parts) for a product that they failed to make a quality product is not going to happen again! DO NOT BUY MAYTAG. Do your research and give your money to companies that care. MAYTAG should be held accountable and a class action suit should be filed. They need to GET IT and they never will if we sit back and let them take advantage of consumers.

We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.

First of all, I had a Maytag for many years and could not have been happier. When it came time to replace, I did not even consider other brands. I have had my dryer for less than a month and the interior already looks dirty. I contacted Home Depot where I purchased it and reported the problem I was having and would like to return this model and purchase a higher end model assuming that it would not have the same problems. Home Depot said all appliances are special orders and can not be returned. I could contact Maytag and have someone come out and look at it for no charge. I contacted Maytag and they told me that they could have someone come out but if they decided it was just cosmetic, there would be nothing that could be done and I would be charged. I said, I am telling you it is cosmetic! Why would I pay someone to tell me that? The guy suggested I take a damp rag to clean it. I said think about all clothes that are being dried are damp!! I will never buy a Maytag again and will not buy any appliances from Home Depot!

We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, no recall. Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks. I purchased the Maytag brand thinking this was going to be the best and will last me a very long time. Unfortunately, I was wrong. It only lasted me one year without breaking down and the customer service department is horrible. You can tell they definitely dont stand by their name, the Maytag name is a thing of the past. I will never recommend this brand to anyone else for purchase and I regret having swayed my mother to purchase the very same set I did. This has been an awful experience and I am wishing I had chosen a different brand. Maytag leaves me angry and very much dissatisfied.

This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.

This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

1. can not get enough water in the Maytag machine to cover the clothes. 2. All of the clothes come out twisted. 3. After watching the machine wash the clothes I notice that agitator did not move all of the clothes down into the water, and that was probably because there was not enough water in the tub. 4. The machine gets out of balance easily and at that time the machine door is locked and you need to push the pause button and wait for it to unlock the door. 5. Its louder than my old Kenmore washer that we have had for 15 years.6. The Maytag dryer does not dry as fast as my old Kenmore dryer that we have had for 15 years.Bottom line is I would not buy another Maytag product. Do your homework.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

I purchased these appliances on 02-10-16 from Home Depot in Loganville Ga., for almost $2000.00. I filed the first repair call less than 3 weeks after delivery. The sensor panel was bad and had to be replaced. Now 8 months later the washer is not starting, AGAIN. The dryer will only dry one load a day or you get the AF code. This means that the dryer cannot push air over 5 or so and we need to have a vent booster fan (an additional $200.00) installed plus have an electrician run a new outlet. I returned to Home Depot with my complaint. Feeling that I have an inferior product, they tried to get Maytag to make it right. Maytag refused to offer any solutions whatsoever. Home Depot refunded a little over $300.00 for my inconvenience.The washer is an absolute ill-conceived piece of junk. It is ROUGH on clothing and does not remove soap. I started out with brand new (expensive) towels when I purchased this machine and 8 months later all of the hems have been snatched off and theyre unraveling and falling apart and are slowly becoming car wash towels.You cannot wash delicates in this machine and allow it to spin. Underwires in bras are badly misshaped or broken completely. You cannot wear them afterwards without being gouged by bent wires. The only way around this is to take away the spin cycle, but you better be ready with a clean garbage can to haul the dripping clothes elsewhere and hung up to drip dry. The washer has NEVER removed all of the soap from bed sheets. I have a dark gray set that show the soap best. Now I have to wash once with soap then wash again with no soap. This negates the machines being efficient.Unfortunately, I found the negative reviews AFTER buying the machine. My complaints are well known to Maytag, seeing has to how the same complaints are found online as far back as 8 years ago. I have been brand loyal for 30+ years to Whirlpool and thought that I was moving up with a Maytag, based on my parents 50 year experience... I was wrong! I will never purchase another Maytag product nor Whirlpool since Whirlpool now owns Maytag. I have researched and am of the opinion that Speed Queen is a far better product and plan to junk this set and replace them with Speed Queen.

We purchased a Maytag front load washing machine and dryer about 5 years ago. The front load washer is completely full of mold even though I have always followed the directions of wiping it out after each wash, leaving the door cracked, washing the machine with Affresh and even trying bleach and vinegar rinses. When I called customer service they refused to do anything about it. Then the dryer stopped working after 5 years and we had to get it serviced. Now, the door has completely come apart, as in every little piece has come off the handle and surrounding door frame. I have never seen anything like this on the oldest of machines and I have taken care of these appliances. I will never buy another Maytag...

Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.

Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.

I purchased a Maytag washer and dryer three years ago. They both were taken to recycling and I received eleven dollars for both of them. They were both horrible. The transmission went out on the washer. The repairman said not worth fixing since it would cost $600.00 to repair. He said Maytag appliances are being outsourced and are not what they used to be. Even before the transmission went out it took forever to wash and the clothes smelled when I took them out of the washer. The dryer quit heating a few days after the washer went out. The repairman said it wouldnt be worth repairing it either. I will never buy another Maytag!!

My daughter purchased this washer and matching dryer as a set from Lowes about 4 years ago. It was one of the few with an agitator and that is what she wanted. After using the washer for the first time she was very disappointed to find that the shortest cycle took over an hour and that the locking lid feature couldnt be bypassed. A few weeks ago the washer began gushing water onto the floor which flooded the basement below. She had purchased an extended warranty which was due to expire the following week.She called Lowes and scheduled a repairman. He finally came 2 weeks later and used the Internet to help him diagnose the problem!!! We could have done that. He decided that the control panel was only allowing the agitator to turn in one direction during the wash cycle. So essentially it was spinning a tub full of clothes and water causing lots of water to overflow the tub onto the floor. Needless-to-say he had to order a part and cant return for over 2 weeks to install it. IF this is even the problem! He also said he couldnt disable the locking lid feature! If my daughter had been able to open the lid when the problem started she would have known more about it.We are thankful her machine was under warranty but she will have been without a machine for almost 2 months when and if it is fixed. This is completely unsatisfactory for a gently used 4 year old washer. The dryer takes forever to dry also. If you are buying Maytag based on how long your grandmothers machine lasted, you will be disappointed! This washer caused so much damage we had to file a homeowners insurance claim!

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.

MAYTAG BRAVOS WASHER - Biggest mistake I have ever made, like all the other complaints, washer does not clean the clothes. This washer and dryer are in our vacation home. Only used on weekends we are there, now the washer is broken, will not spin and UL light comes on, even with no clothes in it. DO NOT BUY!!! Like others have stated, we need to start a class action lawsuit against Maytag for fraud and knowingly selling junk.

If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.

Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

I purchased a Maytag Washer and Dryer about 3 years ago, they were under warranty for two years. Two years and 10 later the dryer breaks down, repair 310.00, two months later the washer breaks down again, 331.00, while I’m waiting for repair appointment the dryer breaks down, 130.00. Then I’m finally able to do laundry, turn on the washer for the first time since paying 331.00 and IT DOESNT WORK AGAIN, another SEVICE CALL!!! $$$ IM EXTREMELY DISAPPOINTED IN MAYTAG, ESPECIALLY AFTER VIEWING YOUR COMMERCIALS!!!

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

Bought new washer and dryer from Home Depot. The worst washer and dryer I ever bought. Own 11 house all have washer and dryers. Bought Maytag on brand reputation. Washer does not rinse close at all. They come out full of lint and soap. It rips sheets up. Takes like 70-90 minutes to wash and close have to be washed over cause they dont rinse out. Dryer takes (2) runs to dry. Depot said they couldnt take them back. $300 Roper washer and dryer work much better than these units I paid like $1100.00 for. Maytag reputation is **. I have Amana front loads in another house that wash in 29 minutes and they come out perfect. Amana dryer works great also. DONT BUY MAYTAG ON THEIR ** REPUTATION AND CONSUMER SERVICE WONT DO ANYTHING!!! I would add the receipt but it just a waste of time.

Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.

We bought our new Maytag top loading washer and matching dryer about 2 years ago. I am a busy woman so I havent had the time to write a review, but today being my day off, once again I find myself frustrated and disappointed with this set. The washing machine has a huge capacity, which was a huge selling point for me, however, if I put more than a small load in, the clothes come out still dirty, stinky and even have dry spots on them where they werent even in contact with the water. Even on deep fill it cleans the clothes inadequately, but at least they get wet. The dryer leaves the clothing rough and wrinkled unless I use the delicate setting, which I do for all cloths, and I use fabric softener liquid and a dryer sheet.I had a front load washer and dryer before, and my clothes came out clean and beautifully soft, but I replaced them because of the musty smell problem from the washer. I wish I would have kept them and figured it out. This set is the worst and I spent so much money on them. It takes so long to wash a load of laundry, and there is no way to interrupt a cycle without it draining and starting over completely. I have tons of laundry to do and I started 2 hours ago and the first load is still going. Geesh!!! Dont buy a Maytag. I paid for the extended warranty, but they are not broken. They have sucked from the very beginning.

We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.

I have never reviewed anything and feel compelled to chime in. The Maytag Bravos XL is the WORST washer dryer set ever. My 20 year old tiny washer with agitator cleaned a million times better in half the time. In fact this washer doesnt even clean your clothes! The reason is because so little water comes in and you cannot manually control the amount of water. Ive tried deep water wash-total joke. Heavy duty wash and extra rinse, still no better. You can wash it 2-3 times with the same poor results. Who wants to put on dirty underwear! The dryer easily takes 2 cycles to get an average size load dry and forget sheets and towels! They take 2 hours.

July 2018 I bought a new Maytag electric washer and dryer. After one mo. the enamel inside the dryer started come off in sheets. It was replaced with 2019 model which after 3 mos. wont come on unless you unplug it and plug it back in after using it. I am now waiting for Maytag to send a repairman to come look at it. Steer clear of Maytag front load electric dryers.

We purchased a Maytag front-load washer and dryer in October 2010. In March 2011, all bearings and the drum needed replacement. In July 2011, the pump needed service and now in Sept 2011, we were told a new drum and bearings are needed again. The washer is still under warranty by Maytag. We contacted Maytag to ask for an exchange or a refund but we were told that it wasnt possible.

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.

I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

I have not been satisfied with this Bravo washer since purchased 4 years ago. I have been holding back anger, hoping things would somehow improve. Clothes are never really cleaned, cant even fill washer with very many clothes because the washer goes off balance. It takes a lot longer to do laundry. Clothes spin so fast they are in knots when I put them in the dryer. I always have to iron clothes. Today, well today we have a leak coming from under the washer somewhere. So please tell me, what is the advantage to having a HE washer again? By the way, no warranty since its been 4 years. I will never buy another one.

I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.

I have had it since 2011 and still works as good as it did back then. I love it. Hope it helps people decide when they go shopping for a dryer. I have a dog so I have to keep her clean so I wash a lot of her bedding and she sheds a lot. She also sleeps on the with me so that other bedding that I put for her on my bed between her clothes and mine which I do separate. The dryer works a lot and it is still going strong.

Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

I bought the Maytag Bravos Series 300 Dryer in 2009. In September 2011, the dryer wont start. I called Maytag. They basically said were on our own. It only lasted two years. What happened to appliances that lasted 10 years? I will never buy a Maytag dryer again.

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.

This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.

We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.

Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine but almost right after the warranty period, the spinning cycle was loud. You cant even have a conversation near the washer. I put up with it after calling the repair department. Because I was told that it will cost as much to repair than buy a new washer. Now the washer does not drain when a small amount of cloth are in the washer. Dont buy this washer and dryer. Maytag is not as good as it once claim.

We have a 2 year old Maytag washer and dryer. 10 year warranty may I add. Well, we get 2 frantic calls that say, “They heard an explosion and the bottom of the house is flooded.” An explosion so violent that it shook our 3 story house and sounded like a bomb went off. Our washer and dryer are on the main floor. When we get there we found the washer top was dented so bad that it dented the bottom of the dryer that sat on top of it - blew the dryer door open! Blew the front of the detergent compartment and blew the side apart! Scared my mother and father in law who lives downstairs and who is bound to a wheelchair! Not to mention the fact that it flooded the basement and ruined the ceiling and Maytag says they will replace the washer! Are you serious? Who wants another washer which may or may not explode! What about the damage to my house! This just happened a couple of hours ago! We are very ticked off and not happy with We will replace the washer! Bad, bad business. This is not where it ends! I want my house repaired and won’t settle for anything less! Shame on you Maytag for putting profit above quality! Consumers beware!

I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.

I would have given this washer/dryer a 0 star, but wasnt able to. Bought the pair and first thing, couldnt get enough water in the tub, clothes wallowing around for an hour in the few cups of dirty water that it allows. Cant even believe how terrible this combo washer and dryer is! Now I get to wash everything in this piece of ____ twice, thank you Maytag! Just took out a load and it is dingy and stinks, so now its wet, on the floor waiting its turn to go back for another wash (possibly even a third).If you want clean clothes, do NOT get this washer. Dryer has issues also. For whatever reason, the AF signal has been on for a couple of months. Turn it off and back on and its okay for a bit, then back on. Its the Air Filter. Its not plugged, so I dont know, I just keep using it with intervals of resetting it altogether. What a total waste of money. Am going to give it away for free as soon as I find a replacement! Save yourself a huge headache and look elsewhere than Maytag. Oh, and if Maytag happens to read my review, you can contact me for a refund any time, just respond to this post, you can even come pick it up and get it out of my home. Thanks a bunch!

I purchased a Maytag front loading Epic z washer and I paid a great deal of money for it and now I have a broken part on it. We contacted the Maytag manufacturer and they have informed me that the part would not be available for up to two months maybe 6 months. I cannot afford to buy another washer, so now I have a broken washer and need to purchase another washer until the parts come in. I would not recommend this washer or dryer to anyone ever.

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?

I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.Sears does nothing but give you a runaround. And the Morrisville Vt. store manager is so rude. He was talking to me like I was stupid. Now, I have to wait 3 more days before a washer comes in from the warehouse after Sears told me it was coming on 4/24 between 9:45-11:45. Then the manager told me I could take the floor model if I want it today, which has scratches on it. I was hoping someday to buy the dryer to match the washer. But now, I do not want anything to do with the brand. I bought a Maytag refrigerator also last year. Its beautiful. Everything is in my kitchen, and I have been working on getting everything to match. I am raising my 2 grandchildren and am on a fixed income. They treat people awfully at Sears, and it is too bad Maytag works with them.

I waited my entire life to age 47 to purchase a brand new matching Maytag washer and dryer. I was thrilled. That was August of 2012. 3 years and two months later, the $800 dryer (MEDE201YW) loses the entire control panel and Maytag refuses to offer any assistance. I deliberately purchase Maytag with its stellar reputation, an American based company only to be more disappointed in the product and the company than in any other appliance Ive ever purchased.

Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.

Purchased a Maytag Bravos top load washer and dryer in May of 2011. We had our other Maytag washer and dryer for 14 years, and they were working fine when we sold them. We saved a year for a new one. We spent $1,700.00 for them both. We assumed they would last as long as our old ones. Been buying Maytag our whole lives. Besides the clothes not getting cleaned. Besides the washer smelling, even after we clean it regularly with the product proposed. Besides it not working on the normal function. Besides it shredding our clothes if you put it on the highest spin speed. It started to make a very loud noise. Like an airplane taking off. Called a friend of ours that use to have an appliance store in Fenton, Michigan for decades. He said it was the bearings and that You have to replace the whole tub. A $300-$400 fix. And that it would do the same thing again in a short period of time. He said that they are junk.We would be better off buying a new one. He said, The ONLY one you can buy now that will last like they use to is Speed Queen. I had never heard of them. They start at about $750. But they are worth it. He said that they dont make any washers to last more than 3-4 years anymore. We will NEVER buy Maytag again. And Sears wouldnt give us the time of day. Each time we called and asked to be switched over to the recall department, we just got a busy signal, then a fax machine noise. We have shopped at Sears for years. Boy, loyalty doesnt mean anything in this day and age. Im sure Speed Queen will be happy to help us out. DO NOT buy any Maytag products. There should be a class action suit against them for this. There are thousands of us that got ripped off. I cant tell you how upset my husband and I are about this. We are retired, and on a fixed income, and I am disabled. The stress this has caused cannot be put into words.

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

SO SO disappointed. I thought by purchasing a Maytag washer and dryer that I was purchasing quality products. Not so. After only 3 yrs, the dryer is broken. It needs a new heating element assembly at $139 plus a visit from the technician and installation. In total, it will cost about $300 to repair. The washer is slowly going also. It takes about 2 minutes before it starts. Never used to do that. The technician told me that these do not last and that the computer is likely to go in another couple of years which will cost $400 to repair. I called Maytag to see what they could do for me. They offered the part at 1/2 price but insisted on another diagnosis even though Ive already had one. That along with their labor cost was going to cost more than anyone else. So no more Maytag products for me.

Model # MF12269VEQ1 French doors with bottom freezer - This refrigerator was purchased March 2011 and it is forming a sheet of ice on the bottom of the freezer. We tried unplugging it overnight to see if it would correct itself and it hadnt. I googled this complaint and called the manufacturer to see if there was a recall. It seems a lot of people are having this problem. Several comments are to pour hot water in the drain plug or use a blow dryer to to the plug; however, you have to disassemble the whole bottom freezer, then unscrew the back to get to the drain plug. I feel this is a defect in this refrigerator.This unit was approx. $1600.00 and should not be having this type of problem. Who knows if I could actually get to it to try these things, that it could keep recurring. Im very upset as my husband and I are seniors on a fixed budget. We bought the name Maytag because we thought they built good products.