I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

Dryer needed to be serviced within 2 months. Drum seal fell out. Service was no questions asked. Fixed promptly. Washer works fabulous. Gets clothes clean. Surprisingly quiet. You do need to keep up to the sensors on the dryer. Must be wiped with rubbing alcohol to keep performance.

Bought the Maytag top load high efficiency washer (also matching dryer which works perfectly) brand new less than 6 months ago. It is the worst. It leaves swirl marks on my clothes that doesnt come out. Leaves part of clothing dry without being a large load! If I put sheets in there it blows up like a mushroom and leaves that part dry. I use the correct detergent. I had a serviceman, that the manufacturer suggested, check it and determined there is nothing wrong with it which only leads me to the conclusion that it is a poorly designed product. Spoke to a manager at Maytag that said the machine works fine. And because it is in a business setting there is nothing they can do. (What? If it worked fine, I wouldnt be here.) Called to company I bought it from... Theres nothing wrong with the machine plus we are closing the business so its the manufacturer warranty that you need to call them. I would have been happy with a exchange. Poor design, poor customer service.

This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.

I am grateful I dont have to beat my clothes on a rock. Absolutely the worst dryer Ive ever had!!! Previous Kenmore washer was my favorite! This Maytag does not allow me options to stop, soak & freely open & close as I choose. Even my adult children who occasionally use it say its the worst!

We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

We purchased a Maytag Neptune series washer/dryer set approximately 5 years ago. This is the 2nd time in 5 years that we were told by our local repair person that the drum of the dryer got bent out of shape. This is from normal use and due to a bad design on their end. Maytag refuses to foot the bill (about $350-$400) as it is out of warranty.

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!

We purchased our Maytag Bravo XL in 2012. Over the past year and a half we noticed the inside of the top lid is rusting as well as the bleach dispenser area. I called Maytag about the lid and they said there was nothing they can do and that we could buy a new lid replacement. Really??? My parents had only Maytag in their home for over 50 years with little to no repairs needed ever! We were a family of five back then. Because my parents always bought Maytag products so did we. This is the first time in 40 years that I have ever seen this happen! I was hoping for a recall for these issues but dont find any online. The washer and dryer were not cheap and purchased from a reputable retailer.

We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.

Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.

To anyone out there who is considering purchasing a Maytag washer. My husband & I purchased a Maytag Bravo top loader washer from Sears Hardware here in Columbus, OH. We had always received great review regarding Maytag products. This washer is expensive & does not work. We started having problems from the day we purchased & had Sears come out three times for repairs. This washer has a built in scale which is extremely sensitive. We are very disappointed in this washer. It takes an entire day to do 3 loads of laundry. The washer goes off balance on every load. It doesnt do a god job cleaning the laundry. I do not suggest the Bravos series to anyone consider purchasing this product. It is a piece of JUNK! We purchased in Aug 2010 and the washer will need to be replaced within the next several months. Keep in mind that more expensive & lots of fancy extras doesnt mean a better quality washer or dryer. Stay away from Maytag or you will have the Old Maytag repair guy @ your door frequently.

I purchased an expensive Maytag washer & dryer, top loading, energy efficient, only to find it now shreds all of my towels, robes, dress, undies etc. Maytag reply was to put things like undies, t-shirts, & dresses in bags to wash... What about towels? I had an expensive white Terry cloth robe from Neiman Marcus which is now shredded, Im showing it to everyone. Plus the dryer has an area above the front door that snags everything. I open the door & clothing is hanging there, caught on this area. Tell everyone not to buy Maytag, theyre rip-off. Ive lost more money on ruined clothes & linens than the trash washer & dryer are worth, but Im disabled, handicapped, 61 yr old who cant afford to buy another new washer!

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

Centennial commercial tech. washer - We purchased this piece of junk in Sept 2013, and had to have a repairman twice before it was six weeks in my home. I wrote several letters but the only thing that I received were applications for insurance to cover repairs. I should have received a replacement as it was bad from day one, but Maytag doesnt replace!!! Its been semi-reliable for the past several months, until early this year. It started jerking when it changed cycles, sounding as if the drum was hitting really hard against the sides. It has continued to do that regularly; now it wont function on the cycle its set on. It wont spin, sometimes the lid lock wont work. It starts filling when it should be draining. This evening, it stayed in the rinse cycle for 40 minutes and when I realized it was still rinsing I had to unplug it to get it stopped. It goes on and on, (and so could I out of frustration). The good name of Maytag has turned to trash, and when it leaves my home, no more Maytags!!! PS. The dryer we got with it takes at least 1 1/2 full cycles to dry a load, and since I couldnt get it to spin properly, Ill be lucky to get this last load dry in 2 to 2 1/2 cycles.

I had a Kenmore that lasted 20 years. This didnt last 5. Paid a lot of money for a disposable washer. Red in color on top of that. When I bought I did my research and had good reviews. Dont buy any new technology -- not enough data. This a POS. No more Maytag for me. Spoke to a repairman -- water leaking from the bottom and bearings are out -- was told it was a bad design. 951.00 -- energy guide said the annual cost to operate was 30.00 a year -- my calculation is 30.00 + 190.00 = 220.00. What a ripoff. Never a Maytag for me again. I only really needed a dryer but thought that I would update and just get a matching set for my women. Now we will be going back to an unmatched set. What a terrible purchase. Review says 5 star -- that is for the Consumer Affairs -- not the washer.

MAYTAG BRAVO QUIET SERIES 400 - Do not buy. Piece of junk. I have bought Maytags for years, but they really messed up on these. First I had a new dress in the washer... It ripped it all the way down the back. Last month my dryer went out. It was the heating element. When the Maytag opened up the dryer, all the lint had been going into the dryer casing instead out to the vent. The whole inside of the dryer was packed with lint... It was around the motor and was a major fire hazard. The Maytag man said it was the worst he had seen in his 30 years. This month my washer starts making real loud noises when it spins. Sometimes I have to run it through another spin. Then it just quit. It wont do anything at all. You hear the motor like it is hung... It just hums. You have to unplug it to get it to stop. Maytag repairman said it was the bearings ($300.00 at least) and the computer board had gone out. The repairman said it would cost more than to just go buy a new one. The Maytag repairman himself told me whatever you do, do not buy another Maytag... Now that is sad!!! I grew up with Maytag. My mothers washers lasted at least fifteen years. This is my fourth and last set of Maytags after these!!!

I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!

We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

1. can not get enough water in the Maytag machine to cover the clothes. 2. All of the clothes come out twisted. 3. After watching the machine wash the clothes I notice that agitator did not move all of the clothes down into the water, and that was probably because there was not enough water in the tub. 4. The machine gets out of balance easily and at that time the machine door is locked and you need to push the pause button and wait for it to unlock the door. 5. Its louder than my old Kenmore washer that we have had for 15 years.6. The Maytag dryer does not dry as fast as my old Kenmore dryer that we have had for 15 years.Bottom line is I would not buy another Maytag product. Do your homework.

Updated on 01/21/2019: I have contacted Maytag numerous times with no results. I purchased a washer and dryer on 2/7/2018 and the dryer takes hours to dry my clothes. I contacted them 2 months after my purchase and then waited and contacted again and again. I have contacted them numerous time with nobody contacting me back. I want a complete full refund in the amount of $1031.06! I want to purchase another washer and dryer from someone else and purchase both so they match.Original Review: Maytag MCT Dryer - The washer I purchase is great but the dryer doesnt dry worth anything. Dont buy it. Takes me hours to dry one load and the only reason I purchased this was because my old dryer was drying less but actually was better than this one. The time sensored dryer isnt worth 5 cents. So disappointed! I have had it 2 months, paid cash at Lowes and so unhappy!

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.

I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!

I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.In 2006, we received a notice of recall. We responded to the recall and were supplied with a GFCI plug for our washer, as this was to prevent the control board from catching on fire. In September 2011, the control panel on the Neptune washer failed. I now have to purchase a new washer, as this is an expensive fix. With this poor workmanship and problems that we have encountered, I am very disappointed. This was a lot of money to spend on a washer, only to last 6 years.

I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!

I bought a Maytag Bravo Series 300 washer and dryer for $2,000. The dryer is fine, so far, but the washer is dead. I have not received any answers from Maytag and the product is already outside of its warranty. I only had it for two years.

This washer has no agitator post and doesnt seem to clean as well as ones with agitator posts. I have heard that they are easier on your clothes though. The dryer works well enough, but I believe the control panel/motherboard needs replacing. The signal sounds even with the dryer turned off, which is startling to my dog and me. I reset it by flipping off the 220 breaker in the garage and leaving it off until the next time I do laundry!

I purchased a Maytag washer and dryer three years ago. They both were taken to recycling and I received eleven dollars for both of them. They were both horrible. The transmission went out on the washer. The repairman said not worth fixing since it would cost $600.00 to repair. He said Maytag appliances are being outsourced and are not what they used to be. Even before the transmission went out it took forever to wash and the clothes smelled when I took them out of the washer. The dryer quit heating a few days after the washer went out. The repairman said it wouldnt be worth repairing it either. I will never buy another Maytag!!

I am not dissatisfied with hhgregg, but with Maytag products. I purchased the Maytag Centennial Top Load Washer and Maytag Centennial Dryer to match. I was a bit leery of the new energy star models that use he only type detergent, but decided that was the newest and greatest thing out, so how could it be wrong? For the past two months, I have been sooooo very disappointed in Maytag. Neither of these brand new machines are worthy of being considered brand new. The washer takes extremely too long to wash a normal load, too noisy, and has ruined several items of clothing, due to malfunctioning distribution of bleach, fabric softener released after clothes are through washing. There has also been several times that the load wash is complete and the clothes are not even wet (like they were never involved in a wash cycle). As for the dryer, you have to run it through two 40 minutes cycles to get the load of clothes completely dry, so much for energy-saving. This is my first complaint to anyone, but after reading several reviews on Maytags website, I am reassured I am not alone. There are hundreds of other dissatisfied consumers of this Maytag product. I will be writing a letter to Maytag, requesting a refund.

Maytag is the brand I had for 18 years and never had a problem with the washer or dryer in all that time. So when my dryer died I decided to get a new set of Maytag washer and dryer. I picked the set together and they dont have a lot of bells and whistles, simple to use and the washer is an HE. Cost was about $900 for the pair. I bought the washer and dryer in May of 2015. Models are simple to use. I have not had any problems and quite pleased with the work they do.I like to stick with a brand if it has served me well. Energy costs need to be low and I look for sales. Capacity is something I do not need a lot of, since it is just two I am washing for. Good quality is what I look for. I have not ever had paint chipping or rusting. Never had socks missing or a bad result with cleaning or drying. The washer has a cleaning cycle and the dryer is very easy to clean, the lint filter, and I get great results with no static when I take clothes out of the dryer.

I bought my Maytag Neptune washer and dryer in 08 or 09, and it has smelled like mold and mildew for years but I still have to use it because I cant afford to get a new one. I cant get the smell out. Also, I have to take the pump apart at least once a year due to the fact that sometimes, no matter how you check your pockets, change still gets left behind and they dont make a screen or filter that will keep the change out of the pump. It is not hard to do, but the first year I had it, it were in the service center as much as it was home. I was glad when someone told me what was happening because I fix it myself in like 15 minutes and move on. But it should come with a self service manual showing how to do this procedure to save people money.

Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home). $454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you dont gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because its not worth your money and effort to repair them :-(

Washer Leaks, dryer noisy, cant balance washer, dry settings make little economical savings. Washer repair list, balance adjustment, filter body, door latch, door casket. Dryer lint basket felt repair. Door sensor, overall un-dependable.

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.

This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!

I purchased Maytag washer/dryer set in Feb 2021. In June the washer broke. It took 2 weeks to get repair person to look at it. During the appt no faulty product was identified so they dont know what to replace. No parts were available. A follow-up appt was set for 1 month later. No parts are available to make the repair so a follow-up appt would be futile. . The only communications other than No Parts is that they want me to purchased an extended warranty. I will never purchase another Maytag product or recommend them to anyone. Meanwhile my warranty continues to time-out and they dont have any parts or idea when they will be available. Im not sure how a company can sell products that they do not have some level of support for those products. Beware of purchasing Maytag Products.

I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo washer and dryer we purchased from Home Depot did not work from the beginning. Before I called Maytag, I tried for several months to redo the way I was loading the washer and dryer.I tried several different settings however, the clothing keeps coming out smelling like it is still worn. Spots are in the clothing that normally comes out with a washing (with my prior washer). The clothing just does not get cleaned and it gets so tangled that it has ruined some of my clothing. There is clumping of the detergent, even though not a lot has been used.I had the repair company come out three times for both the washer and the dryer. They have checked and no errors codes where found. One gentleman told me again to redo the way I load the washer and the dryer. I have done it so many times, but I tried again and even purchased little dryer balls. It made no difference.I called Maytag again and was told they would have to have another company come in and do a second opinion. The person came and said that he agreed that the washer should be able to wash and the dryer should be working correctly. He recommended that a possible problem with the motherboard for the dryer (which was a possible problem mentioned by visit #2) could be handled, but he had to have it approved. He would check with the company and get back to me. I received a call the next day and a message was left telling me there is nothing he can do with the washer. He was told by Maytag/Whirlpool that I should only fill the tub lightly and not pack it down (I told everyone how I load and I never pack my clothing down). The washer should, when loaded with wet clothing, be only 1/3 to full otherwise it decreases the wash ability dramatically.The problem of the siphoning action for the softener section of the washer should be handled by running boiling water through the tube to loosen up the wax portion of the softener. The possible correction for the dryer exchanging the motherboard (it could be set incorrectly) was turned down by saying that the dryer is running to Maytag/Whirlpool’s satisfaction and nothing else would be done, since there are no error codes for both washer and dryer.My towels have a mildew odor to them when they are used. They have to be washed twice and run through the dryer a long time before I can put them away. I purchased a high capacity washer and dryer and I am told now not to fill it more then 1/2 full. That is not what I was told by the person selling it. Otherwise, I would not have purchased this set at all.

This Maytag Bravos is the worst washing machine I have ever had. Who ever heard of washing with almost no water? Takes way too long. Clothes not clean. Any water savings way offset by ridiculous length of washing time. I can wash and dry a load of clothes in an old stacking washer/dryer before one finishes washing in this thing. I was excited to get it and now cant wait for it to go. Wont make this mistake again.

Holds a lot of laundry. Spins laundry almost dry so its quicker in the dryer. Easy to load. Easy to add wash soap and fabric softener. Only problem is its very deep to reach the laundry at once its done if youre not real tall.

We purchased the Maytag Bravos XL MCT washer and dryer in July of 2013 and have been completely and totally dissatisfied with every use since. We immediately contacted the store where we purchased them and were told we had to contact Maytag. We contacted Maytag on numerous occasions only to be read ridiculous solutions from a notebook that were no different than the instructions in the users manual and never worked. We had our first set of washer (with agitator) and dryer for 23 wonderful years. The washer absolutely does not work. The decision to remove the agitator and reduce the water levels is absurd. The soap does not get distributed, the lack of water causes loads of clothes or sheets to get rolled up into tight balls with no hope of being cleaned, and the spin cycle is so powerful it rips your clothes apart unnecessarily. The dryer is smaller than the washer and cannot handle the same size load the washer can put out and typically requires more than one cycle to complete a drying. All in all this has been the most painful experience we have ever had with any appliance. We are completely dissatisfied with both the store where we purchased these units and the complete and total lack of response from Maytag after requesting either of them to take back these units or make some equitable adjustment so we could purchase different units. We have reached a point where we will most likely store these Maytag units in the garage and purchase a new washer and dryer, being forced to accept the financial loss.

We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?

This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.

Purchased a stackable washer and dryer (Maytag) for our new condo in Feb 2015. After it was installed a few months later the problems began. The washer wasnt removing the water from the clothes. We contacted Maytag and they informed us that they subcontract out to a company called Appliance Service of Central Florida (727-462-0394). Contacted Appliance Service and set up a date to be serviced. Since then, we have had Appliance Service out to our place over 8 times. They found fault in our control panel, our door lock, replaced our motor and have replace several other parts. It has been over 4 months since they started repairs on our machine and have informed me that they have a right to try and fix the problem. I have no problem with this but when and how long do I have to put up with this? They dont seem to care that my wife and I havent had a working washer in over 4 months.The people doing the repairs stated that this machine should have been replaced because it had or has several problems with it and after replacing the motor, electric panel etc it still isnt working. When I contacted Maytag they stated that as long as Appliance Service is working on the problem, it out of their hands. Is there anything I can do besides contacting a lawyer and spending more money?

We bought a Maytag refrigerator bottom freezer at Home Depot in 2012/10/15. A few months ago, a sheet of ice formed on the bottom of the freezer. Since the warranty expired, I decided to look at the problem. Now, I am a mechanical person who usually can fix just about anything mechanical. I used a hair dryer to defrost the freezer and saw that the drainage hole was frozen over. I took the entire freezer apart, cleaned the drainage channel, the drainage hole and reassembled the freezer. No more than 24 hours later, the drainage hole was covered with 1/4-1/3 thick ice, the drainage hose and the tray were dry, and the bottom of the freezer was coated with ice. This one problem that I could not solve. The design is so poor, the draining water freezes over the hole before it drains. I read some of the consumers complaints and I just want to add that do NOT waste your money on repairmen, or parts from Maytag, the refrigerator is NOT repairable. I will write off my loss of $900 and look for a new refrigerator, but Maytag will never see my money again.

Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.

Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.

It is impossible to dry clothes in the dryer without the worst wrinkles you can imagine. I have 2 of them and they are both horrible machines!! The drum spins too fast which causes the clothes to get stuck against the tumbler fins. The centrifugal force holds them there and they just ride around without tumbling in the drum. When the cycle is finished the clothes have been dryer while jammed up against the fins and they are so wrinkled you have to wash them again. The ONLY way to get them through a drying cycle without a tremendous amount of wrinkles is to stop the machine every 5-8 minutes and fluff the clothes around inside the drum by hand. DO NOT BUY!!

The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.

Washer leaves spots on clothes and massive knots in clothes. The serviceman has been here twice since we bought it and was told to use extra wash option and heavy load wash with fabric softener option as well, and to only use about one tablespoon of detergent. So much for the green option! Results, still washing clothes 2 or 3 times per load then into the dryer. Tried an experiment - washed a pair of my daughters white capris and then washed them at a friends house while water was saved in a separate tub. Holy crap, the dirt in the water. Do not buy this machine. Not even if it is offered to you for free.

I bought this washer and dryer (Bravos MCT MA655LDY) after receiving several notices from Hydro that I was consuming more electricity than my neighbours! It was delivered March 31, 2018. On July 5th 2018 I tried to use the washer. It lasted exactly 3 months! I called The Brick who sent a technician out, he said the control had gone. Not sure what that is, but 3 months? This is absurd. I would like them to replace this washer.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems. I should have just fixed it. I’m sure I wouldn’t have spent as much money on repairs as I have with this one. You remember that lazy Maytag repairman that was on TV for so many years, you know why you don’t see him any longer? He is at my house repairing my ** dryer! You never, never hear me say this but the next dryer I buy will be made overseas. My last appliance purchase with any of these name brands on them: Maytag, Jenn-Air, Amana, Admiral, Crosley, Magic Chef, Performa by Maytag, and Norge.

Please save your money and do not purchase a the Bravos XL MCT Washer and Dryer! I am sickened by the fact that I spent $1,800 on the biggest pieces of junk there ever was. Youd think a company like Maytag would be able to build a product that worked properly. We are getting ready for our FIFTH visit by a service repair company that will only plug in their computers and say nothing is wrong. Well here is what is wrong: Washer does not rinse all of the soap and I have many, MANY, pieces of dark clothing that are ruined because of the white streaks all over. I have done EVERYTHING the service guys have said to do; use less soap; use the deep water wash cycle, etc. etc. There are only two of us in the household so my average load size fills the EXTRA LARGE drum maybe half full so all their advice hasnt worked. It does not rinse the water out of a load of towels (remember there are only two us so not that many towels) and I have to run it through a rinse and spin cycle. Waste of time, energy, AND money. I washed a single coverlet and had to run it through a rinse and spin cycle twice to get the water out! If you use the bedding cycle, it runs for 90 minutes and still doesnt spin all the water out! The dryer is not better either. On average, it takes one hour and ten minutes to dry 3 bath towels, a couple of hand towels and a wash cloth. One of the service people that came out, checked our dryer vent and said everything was hooked up correctly. Talk about a waste of energy!! I would do anything to get rid of these pieces of junk but we spent so much money on them Im stuck until I win the lotto or something! I cannot stress enough that you will be wasting your money if you buy any washer and/or dryer product from Maytag! Believe me, I regret it every day!

Bought washer and dryer as a pair and Ive owned for 8 years with zero issues. Everything works as built and promised. Why would I expect anything less from a brand like Maytag?

We purchased a new Maytag Bravos washer and dryer. The washing machine senses the weight of the clothing and determines how much water to use. The machine does not put enough water in to completely immerse the clothes, therefore after the load has washed, the clothes come out of the washing machine partially dry. I have to wash the clothes a second time therefore using detergent twice, water twice, electricity twice and my time twice to wash each load. After a while the machine stopped washing altogether. I would load the laundry, add the soap, close the machine and start the machine. It would begin to put water on the clothes and sense the weight of the clothing and it would get stuck there. I would hear a buzzing sound and the clothes have been stuck on this same cycle for over 15 minutes and it would not wash the clothes. I tried starting the machine again, and it would drain the machine. Id have to add more soap, use more water, use more electricity and use my time again to try and wash the same load. They sent out a repair company who looked at the machine, did whatever they did (and left a bunch of water on the floor behind the dryer and didnt have the decency to tell me so that I could clean it up). They said they had to order parts and they would come back. They called me several hours later and said they had the parts in their warehouse and they could repair the machine.After a while, they said they were finished and that the machine was repaired. I tried to wash a load after they left and... the original issues were still there. I called the repair company and told them what happened. I typically do laundry once a week, so out of fairness to the technicians, I told the lady that I didnt have any more dirty laundry and that I wanted to try the machine again when I had dirty laundry the next week. I called the next week and Maytag said that I had to pay for the technicians to come out, even though they never repaired the washing machine.After complaints they offered me a $75 credit towards the repair company which I refused to accept. Then they told me I could buy another Maytag machine and they would give me a discount. So basically, I would get something like $76 off of a $600 machine. Really? And then the idiot had the nerve to tell me that it was customary for the clothes to come out partially dry. So in other words, he was telling me that these machines were designed with flaws to partially wash clothes so that consumers would have dirty clothes. I asked for a replacement machine of equal value and they told me that Maytag does NOT replace machines. They sell this crap, knowing that it is no good and they arent willing to replace it! I got someone else on the phone and he said that I will not have to pay for the technicians coming out a second time to attempt to fix the machine. I AM NOT A HAPPY CAMPER.

Maytag MCT Washer & Dryer - I bought the largest capacity to save time. However even my 6ft tall husband has problems reaching the bottom to remove clothes. Even worse is the lack of water to clean clothes, washes so long it wears clothes and they are still dirty. I tried to improve on my old Neptune and Id love to have it back. I may have to junk this washer. The dryer is very slow. Buying this set was tossing my hard earned money in the trash.

After having a Maytag washer/dryer set that lasted 20 years, I decided to go with Maytag again. Big mistake! Centennial Dryer has already broke down and the parts, before the overcharged shipping, was over $100. I wish I had done some research. Maytag is no longer Maytag, it was purchased by Whirlpool. Hence the lack of quality. Not only that, I dislike doing business with heartless companies that just close shop & let loyal employees go while paying upper management fat severance pay. Then Whirlpool changed the vested lifetime benefits of the Maytag retirees. Will not buy another Maytag appliance and will never purchase a Whirlpool product.

We purchased the Maytag Bravos XL Washer and Dryer based on the good reviews. This has been the worst appliance purchase we have ever made. The washer had to be replaced on the 3rd day after it was installed due to a motherboard issue. The washer constantly has the UL error code so I cannot leave the house if I am going to wash any clothes - I readjust all the clothing in the washer; however, there is no rhyme or reason to the UL code - just made workmanship.We also have had many issues with the dryer as well. Our clothes stopped drying, the clothes had a mildew smell and the lint was wet even though we religiously clean out the lint element. We researched and found this was a common issue. The belt comes off on these dryers; apparently it happens quite often. We fixed it ourselves - twice- by watching a YouTube video. Now our dryer catch (latch) doesnt work and we have to repair that as well.It is obvious from all the complaints that both of these Maytag machines that there should be a class action lawsuit at this point in time. I will NEVER purchase a Maytag or Whirlpool product - EVER. Whenever anyone asks me for a recommendation I tell them to stay FAR FAR away from both Maytag and Whirlpool products since they are unreliable, have terrible workmanship and the company will not do the right thing and fix the issue and provide refunds to those that have purchased these terrible machines. A washer and dryer is a big investment and should last more than a couple of years. I never had issues with my Kenmore or GE products and wish I still had them. DO NOT PURCHASE ANY PRODUCTS MANUFACTURED BY MAYTAG OR WHIRLPOOL. EVER.

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!

Maytag Washer Model#MVWC465HW2, just purchased it 1/30/2019, leaves white stains on dark colored clothes. I use liquid soap. I don’t use softener nor bleach. I use OxiClean on my whites and sheet softener in the dryer. Someone please out there help, I can’t return it, it’s past 30 days. I have extended warranty but they can’t help. It’s not broken. I hear a lot of bad reviews/complaints, but no answer if it’s been solved or how to solve it. Please someone help???

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

I have bought a new Home Depot Maytag Impeller HE washer. After 6 repeat washings of 2 items that are lightweight dark brown it was obvious after drying they had soap and lint and lot hairs on it. I reached with no he detergent. The last 4 times the water level filled to 1 depth even for high level water setting to extra rinse or power wash settings. I went to Home Depot and they suggested I call Maytag repair center on Tuesday after the labor day holiday to have them check it out. I will also call the supervisor at Home Depot as I do not feel paying $600 for a faulty machine is acceptable.

Im have finally given up and purchased a replacement for my Maytag Bravos XL Top Loading High Efficiency Washer! The Maytag was 2 years old and I have ALWAYS had trouble with it. My towels became sour after 1 or 2 uses (sometimes they smell sour even before use!). My dark clothes ALWAYS came out of the wash LOADED with lint. I researched online to determine whether these were common problems and found several sites with suggestions such as: dont use more than 1-2 spoons full of high efficiency detergent (which recommendation I followed), Use white vinegar or liquid fabric softener. (I tried both with only minimal results.) ALSO use a dryer sheet in the dryer (I did this but it seemed like a waste since I was already using fabric softener in the washer). Dont overload the washer. (I didnt, but if I couldnt fill it, then why did I buy a washer with such a large tub ?!) Clean the washer monthly. (I faithfully did so, and tried alternating Affresh and bleach to see if theres any difference in the result... not really. Make sure you are fully drying the towels (I ALWAYS DID!).We had a Sears repair technician come to the house the last time my frustration level was overflowing and she only made me feel like an idiot, repeating some of the above recommendations and insisting they would solve the problem -- which, if they had worked, would have precluded my need to call a repair technician!!! The repair technician provided no other service or ideas to fix the problems. My husband decided we should go back to the tried and true agitator-type washer... bye-bye, Maytag Bravos.

I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.

My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry wont work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. Ive used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.I used Green Yates in Joplin. Pretty sure. I thought I just had to live with it they would put new parts on I think timer, thermostats anyway can someone tell me for sure or inspect for yourself. I am single and dryer never used that much. Concerned Consumer, Nancy **/ Nancy ** as that name had front loader set from Maytag that I was very pleased with but sold with home in KC area, wish I had that set again I was very pleased .Thanks for your time.

Bravos XL washing machine is the worst washer I have ever used. IT DOESNT GET THE CLOTHES CLEAN! There is not enough water when filling up, and you cant control it. I put a load of dog blankets in the washer and at the end, they were in the same order as I put them in; they hadnt moved! All the stains were still there and there was soap scum everywhere. Also, while I appreciate a large drum, it is so large that I cant even reach down to get the clothes on the bottom, I have to use a stick to get them up. I am so irritated that I spent $1636 for the washer and dryer (dryer works fine but same trouble with the huge drum). I got mine from Sears online after checking the Consumer Reports which put it in the top 5 washers!!! Dont buy this washer. Waste of money. Will probably just have to throw it out and its brand new.

When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!

I purchased a Maytag Bravo washing machine item # 26 23872 for $617.69 on 11-23-11 and it was delivered and set up on 12-02-11. My problem is if you have dirty sweaty clothes, you cannot get them clean with such little water. I used the HE detergent as directed. I talked to a woman at the local Sears Appliance store this morning, 7-11-12, about it. She said I need to use Affresh. So I did clean my washer but with a similar brand and my clothes are still stinky. I have even washed an empty load or two with bleach and hot water. I make sure I wash with hot water and completely dry my clothes.When you take a bath and dry yourself off with a towel, it smells like a musty basement. I am allergic to mold. I cant even take a wash cloth, get it wet and wash my face without wanting to throw up from the smell. I have had guest comment on the towels as well. Its embarrassing. The problem is you cannot clean something with an inch of water in the machine. I am 58 years old and now have to do the wash. I went to the store and asked if we could return it for an exchange or anything like a discount on a new one and she would not budge. She said it had to be within 90 days but 90 days was in the middle of winter and I was not having dirty sweaty clothes from doing outdoor yard work.Now that summer is here, 7 months later, my clothes have been smelly for a few months. I cant take it anymore. I showed the woman that I had been to Lowes and had an estimate of 10% off with free delivery, set up and haul away. She said she could do 15% but when you add on the delivery fee, it was higher than Lowes. I purchased my whole upgraded kitchen stainless steel appliances for about $7,000 and this set of washer/dryer but Sears could not help me out? What a disappointment that a loyal customer such as me could not at least get free delivery on a new washer. I went right back to Lowes and ordered the same machine I wanted Sears to sell me matching Lowes price.So now, I am stuck with a 7- to 8-month-old machine still in the one year warranty that is like new but is a worthless piece of junk as my clothes all stink. Run, dont walk if someone tries to sell you a low water HE machine. I tried sending this letter to searsinfo.com corporate office and it is rejected even though the website gives you that address.

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

Bravos 4.3 High Efficiency Washer - The worst washer ever. I recently returned from burying my step-mother. She actually used the same washer and dryer, by Maytag, for over 50 years. Those days are gone forever. This is my second set of Maytags in ten years. The first literally stopped working just after the first year warranty ran out. I still have them inside my pantry, like a set of anchors. Notwithstanding that, I thought, Maytag was a good brand, it must have just been the style of machines, so I purchased these in January. After over six months of usage, I am amazed at how many times I have to wash a single load of clothing to get the items clean. Who cares if the machine saves water? What was wrong with having an agitator? I literally have to remove freshly laundered clothing, turn it over and run the wash again to get the top of the laundry clean. I have had a blanket finish for the fourth time to get it clean, only to have to hang it outside because it is so full of water, the weight keeps it from spinning properly. And why would you remove a timer feature which permits very busy, working people, to wash their items while they are on the way home or in the middle of the night so that there is no waiting to pop the clothes in the dryer? None of the cycles takes less than 80 minutes to complete. Who has 80 minutes to wait on the washer to do its job? I am so upset about the amount of money I spent on all of these machines. Just think, I could have brought the over 50 years old set home from my step-mothers and had a washer and dryer do what they were supposed to do -- clean the clothes.

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.

I bought Maytag Bravo washer and dryer set in Nov 2012. Washer door lock broke shortly after 1 yr and now the gearbox has broken. DO NOT BUY MAYTAG BRAVO WASHER. The cost to fix is more than the value. Before the gearbox death the sound it made while spinning was so loud you could not hear the TV or have a conversation in the west end of the house. Visitors were stunned at the noise it made. I called Maytag warranty and explained I am having the same issues as everyone else, what are you going to do? The answer was nothing. Please read the other reviews, same issues. It never cleaned clothes anyway, bad design, bad company and bad corporate values. Model number MVWX700XLE.

MY 8 year old LG front load washing machine died late in 2019. I bought a new front loading MAYTAG machine from a local big box store. It was delivered and set up for me. I had always thought Maytag was a well made product. I wanted to stay with the LG machine, however NO local Repair Service Companies would service it! I was told LG and Samsung were substandard products. (My 9 year old LG clothes dryer is still in good condition).I am truly sorry to say the MAYTAG washer is dreadful. The door locks and cannot be opened the very second you touch the start button. There are fewer wash cycles to chose from. You can never tell if the clothes will spin or be soaked. The door needs to be left ajar and the interior wiped down at end of wash cycle. Etc.. I was ready to call the Store to return the machine - I should have - but I like store. The Maytag price was almost $900. I am very dissatisfied.

After having had Maytag Highlander washer and dryer for 28 years in our early married life, and continuing to think that Maytag was a quality product, we purchased the Neptune front load washer MAH6700AWW. Let me tell you this IS NOT your mothers washer, nor is this Maytag a quality product. First it was necessary to install water pipe shock arrestors because of the water valve on washer causing shock in the waterline when it closed. The automatic Softener/detergent dispenser didnt work from day one.Coins and etc. constantly kept getting under flippers and couldnt be easily removed. I found that it was impossible to remove the plastic flipper without breaking a plastic mounting tab. On my first call to customer the Maytag Customer Loyalty Team, aka Customer Service (CS), I was told that the plastic flippers were not available as a separate part, and that the entire tub assembly with plastic flippers would need to be replaced. WHAT???????? THATS LUDICROUS. After temporarily securing the broken flipper to the tub, I thought Id call again about a week later to see if the previous answer was correct. On this call, the customer service lady (whose name I have), said the flippers are available and that she would send two at no charge. A few days later two flippers arrived, but were not the correct ones. I then decided to drill two holes in the tub and remounted the broken flipper with two stainless screws as a permanent solution.Two pumps needed to be replaced. One was replaced under warranty and one by myself. The one replaced by me was damaged by a coin that made its way from the tub to the pump. Other washer manufacturers provide a means of trapping such objects before they get to the pump. The wash cycle stopped unexpectedly numerous times without reason, after which the code 5d was displayed. I called Maytag Customer service. The representative didnt know what 5d code meant. Her suggestion was to call a service man. Again, I called later to ask and was told 5d meant excessive suds which wasnt the cause. Might this have been a control problem?There were three incidents of water discharging onto the floor from under the washer over the last two months, which caused water to cover an area of approximately 5 by 12 resulting in extensive cleanup in addition to damage to stored items. Since these occurrences were weeks apart and unpredictable, I knew the problem would be difficult, if not impossible, to diagnose, even by a serviceman. I concluded that it was probably a problem with the control; either filling too long or not emptying the tub before refilling for the next cycle. Thats when I decided to send this troublesome Maytag piece of junk to the landfill.

Within a year of purchasing this washing machine, I needed to schedule a repair service because the washer started making an unfamiliar noise. Repair Service shows up and refuses to touch my washer. The ink on the Serial and Model number (stick on label) inside the washing machine door has washed off. Sticker label in excellent shape, except all the ink has come off. If the Repair Serviceman cannot read the label, NO SERVICE FOR YOU. MY SAGA... Did you know that if your washer or dryer does not have a readable serial number on the machine, NO repair service will work on it. It does not matter if you have all the paperwork showing this information. If the original label is unreadable, no repair service will touch it because they will be fired. Maytag changes parts on a model all the time. The serial number is the ONLY way a serviceman can tell exactly what parts your washer was made with. Apparently the serial and model number label sticker was not printed with permanent ink. The Repair Service said the Serial and Model number ink washed off the label because the sticker was incorrectly put on the inside of the washer door at the bottom. But they were WRONG! Maytag shows online that is exactly where the serial and model number sticker is supposed to be located. So, I called Maytag to order a new serial number (stick on) label for our washer. I gave Maytag the information and I was told I would have the label in two weeks. Then I called back a week or so later to make sure the serial number was ordered and on the way. Maytag said there was a misunderstanding, and that they received my request on 6/17/15 and it was sent to the ONE AND ONLY GUY that makes replacement serial number tags and he was sent my request on 6/22/15. Maytag said it would take the one and only man quite some time to make the label (SINCE THERE IS ONLY ONE!!!) and I could expect to receive the replacement label in 4 to 6 weeks and they were sorry, but there was absolutely NOTHING they could do about it. So as my year old washer sits for over a month, Im going to the Laundromat each week. We should have received the new serial number on August 6, 2015. So it’s taken almost 2 months and my label is close to two weeks late. To date I have not received my serial number. I tried to use MAYTAG chat, dont bother, they said they couldnt help me. I needed to call in. So I emailed Maytag today for their support services to tell me WHEN I can expect to receive my new serial number label. I bought this through hhGregg. Check your Maytag washer. IF THE SERIAL NUMBER AND MODEL NUMBER LABEL ARE INSIDE THE DOOR, CHECK TO SEE IF THE INK IS COMING OFF THE MACHINE LABEL, and order a new one NOW if it is, or you will not be able to get your washer serviced. Do not put new label back on the inside of the washer door. This is just unbelievable.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

Bravos XL Washer and Dryer (Maytag) is the worst appliance set ever. Not enough water in the bin, residue despite using the correct detergent, and clothes which do not even get fully wet during the wash cycle. I am so sorry I purchased this pair - I do like the heavy duty spin, and the dryer does dry (but the door clasp has somehow come loose and stopped working - has to be wiggled into place every time I close the door). The really frustrating part is the low water levels (and even bulky is less than a half a bin of water. I am attaching a photo with two sets of sheets, a towel and three wash cloths). Most cycles only put about two inches of water in the bin - appalling. And the long long long cycles - what is energy-saving about having to do a load twice and using more than an hour for one cycle? I wish I could adjust the water levels. Seriously disappointed in this duo. Sorry I wasted my hard-earned money on it. I was seduced by a pretty exterior.

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

Maytag, Whirlpool, and Sears are junk dealers. We bought a Maytag Bravo topload washer in April 2011. Shortly after the first year, after using it once weekly, it began to stop draining. Clothes were soaked, meaning lots of wringing out by hand and using the dryer double time to get them dry. There are no clogs or kinks in the line. The machine is junk! It should have lasted much longer than this. I am not going to spend more money to have a repair person come and check on it. Its not worth it. Im going to buy a GE washer, the old-fashioned kind that gets clothes clean. Maytag, Whirlpool, and Sears are much worse-off breeds these days. They are off the list for good. Their products are a joke. Unfortunately, Im not laughing, but close to tears. Enjoy my money, you **.

I had to replace a washer & dryer which was destroyed in a fire. We lost everything. I was hoping a new set would last me many years. Boy, I was wrong. Maytag Bravo washer is the worst by far. I havent even had it 4 years. I had a plumber in 4 times already. The pump keeps breaking; it doesnt drain properly. It appears that dirt is entering the clean laundry and the laundry has to be washed again. It looks like I have to research for a new washer. It wont be a Maytag. They are thieves!