We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.

I purchased a 2006 model Maytag Top load Washer and Dryer used 9 years ago January 2010 to replace a 2009 Samsung front load washer/dryer. I had to replace the agitator on Maytag washing machine before I could use it. Fast forward November 2018 the washing machine stopped agitating the clothes, but would spin the water out. I replaced 2 belts and thoroughly cleaned underneath and inside washer to remove soap residue. Maytag washing machine has been used twice a week since 2010-2019 and still going strong. Maytag dryer has never had any issues. I also own a set of 25+ year old Maytag Washer/Dryer both still working.

I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.

I purchased a Maytag Bravo xl washer & dryer for $1600 in May 2017. Sunday, the user interface panel went out in the washer. After an $85 diagnostic visit, we were told it would be $500 to repair and take an additional 5 days. My husband is recovering from major knee surgery so I was short on choices. I elected to purchase a new speed queen and will never purchase Maytag again. The 10 yr warranty tag on the front is useless!

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

I purchased both the washer and dryer in this series. First the washer does a horrible job actually cleaning the clothes unless you set it as a bulky load and use more water. Despite that issue, after only owning the set for four years the dryer broke down. It made a terrible noise and you could not run it because it was far too noisy. My husband thankfully bought a replacement part and fixed that issue. A few months later I started having trouble with the washing machine. It freezes constantly and I have to unplug to get it working again. It usually take over 15 times to actually get it to begin to fill with water. Now it started to stop working during the wash cycle and I have to unplug it again to get it going. Most times I have to change it to another setting like rinse and spin or drain and spin to complete a wash cycle. Last night it began to have a plastic burning smell. I used to own the same washer for 20 years and only had minor issues that come with extended use. To only own this pair for under five years and have them both break down proves that these are poorly made products and you should save your money and purchase a different brand altogether. I will never buy another Maytag as long as I live if this is how well their products are made. I expect to have my appliances last longer than five years for their price. So save your money when it comes to these machines. I promise you will not be happy with your purchase. I will either have to repair the washer and hope it will last at least a few more years or chalk this up to a lesson learned and discard both machines.

Bought a washer and dryer from Lowes in June of 2016. Have had service on the dryer 3X and washer 1X since. Two person household that uses product a couple times a week. Dryer drum stops rotating / temp control fails / buzzer doesnt work / motor freezes up / washer makes loud banging sound at the end of the cycle every time....sounds like someone is hitting it with a hammer....Today I want a local serviceman to replace the motor but Maytag insists that I have one of their reps come out next Tuesday to examine the product and then go from there. I have been on the phone for 45 minutes trying to get them to pay me $128 for the failed motor that I will send them for inspection. They will not cooperate. They are hiding behind some BS policy. I want to inform you all in case you are contemplating a Maytag purchase. I will not purchase nor will I recommend Maytag to anyone.

Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.

I have a Maytag washer and dryer. The washer is a top loader with a metal drum. You can hardly hear the washer while it is running, and I have had no problems whatsoever in the past six years of ownership.

Purchased Maytag 3000 series washer and dryer in June 2009. Like many other reviews, the washer is making a terrible loud noise during the spin cycle. I contacted Maytag customer service and was told wait time is 10 minutes and opted for the call back option. Received a call back from an agent located in Tennessee, United States and he checked for recalls or projects and found nothing. Offered a technician call in my area for $112.00 for 30 minutes to diagnose the problem. I told him that if he checked on the reviews, he will see many regarding this problem and a bearing issue at a cost of up to $700.00. The Maytag repairman is not only lonely but out of business and Whirlpool bought them out. I would never again purchase Maytag or Whirlpool products. We are seniors and do not abuse our appliances and why do they not last at least 15 years. Talk about disposal washer machines, who can afford to purchase them every few years. The washer sounds like a jet going through our house when it is in the spin cycle.

I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!

After having issues with bearings in a front load of another brand, we decided upon a top load Maytag. We have had it less than a year and we are not happy with the performance. We are using more detergent because the dispenser seems to be bottomless. Only the front of the little pull out drawer is visible and it never seems to reach the fill line when adding liquid detergent. There is no quick wash cycle. Not everything needs a cycle of nearly an hour or more. The spin cycle does not remove nearly as much dampness/water as our previous frontload. The drum is deep making it difficult to retrieve small items such as socks. My biggest disappointment is finding lint residue on the clothing and it remains even after an extra rinse. This is especially visible on dark clothing. Even the lint filter in our dryer fills up much more quickly than before. After researching, I found that others complained of this same problem.

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.

These are the issues, Water level is ridiculous, clothes often have dry spots, I use only the high water level which is a joke. The tub bottom is very hard to reach because it is too deep even for a man with a long reach. The tub itself is about 16” deep but never fills more than 4” of water on the high water setting. Why such a deep wide tub when you can only put 4” of water? Cleaning is poor, the machine is very noisy, very. The worst machines we have ever purchased with ridiculous sensors, bells and whistles. The dryer takes forever to dry clothes and again the sensors are a joke. The high efficiency of the units means you work much longer for clothes that are wrinkled, spotted, less clean looking and sometimes damaged. Where is the savings? And don’t say hydro and water as the washer cleaner cost, wipes that out and more. We gave our 26 year old machines to Habitat, neither machine was ever serviced and were in perfect condition, they were Maytag. They have destroyed their name. So sorry we decided to modernize our laundry room.

The washer does not wash good on the initial wash. I have to wash my clothing twice. Cost and time consuming. The washer is “HE” and the water level is never enough. My clothes be saturated with dirt/lint scum and I never overload my washer. HELP!!!

I bought a Maytag washer and dryer in Cookeville TN. In 2018. After a year it quit. The service man from the authorized dealer in Cookeville could not repair it. After numerous calls Maytag sent a service man to repair it, this took about three weeks. This washer is a Maytag industrial, it has a 5 year parts and labor warranty, and 10 years on the motors. Now it is out again, after calling Maytag, and holding on the line for an hour, finally I had to chat with someone, and they set up an appointment for about 3 days. So service company call now and says it will be another week before they can sent someone to look at it, and another week to get the parts. They also questioned my warranty. I gave high dollar for this washer, what’s happened to Maytag?

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

Bought a Maytag bravo xl washer and dryer two years ago. Spent around 1,500 dollars. Didnt make it a year before things started going bad on them. First the lid lock on the washer broke. I got the lid lock pulled out far enough that I could drill a hole in it and tie some thread to it to pull it out when the washer was ready to lock. Today the piece of junk just quit. Not long after the junk washer started messing up the dryer starts sounding like a fork in the garbage disposal. It still works and dries the close but you hate to even turn it on because of the noise. I will never purchase anything maytag again in my life. JUNK!

I am grateful I dont have to beat my clothes on a rock. Absolutely the worst dryer Ive ever had!!! Previous Kenmore washer was my favorite! This Maytag does not allow me options to stop, soak & freely open & close as I choose. Even my adult children who occasionally use it say its the worst!

We bought our Maytag washer and dryer a bit over 5 years ago. Now the UL warning comes on. Found out it will be over $400 to fix it. It only cost $500 new. Repairman says it is very common and not to pay him to fix it. Our GE went 20 years. Lesson learned, wife is out looking at new GE.

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!

I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.

This is undoubtedly the worst washer I have ever owned or used! I have never before felt compelled to write a review on a product, but I wanted to make other buyers aware. There is not enough water to clean the clothes - the water level doesnt even cover the top of the clothes, so the top of the clothes are dry as they are agitating! After drying (dryer doesnt dry either) the clothes do not smell fresh or clean. Ive put up with it for 3 years and am disgusted every time I use it. Im just about ready to buy another set.

Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; its only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it. The excuse that I was given was (per quote) our machines are made by people and we have no way of determining the outcome of our products past the given warranty. Maybe you should have considered buying the extended warranty that was offered at the time of purchase. Yeah, maybe I should have, but Maytag should build a product that consumers are happy with, and extended warranty sales past a longer period of time might make more sense. If you are thinking about purchasing any Maytag appliance, I would think twice or you just might get some person on the other end of the line that just doesnt care, representing the name of Maytag! I visit the Big Box Stores daily and you can bet your tail that I will make a special visit to the appliance section just to discourage any one from making the same mistake I did! Just think, the last washing machine that I purchased lasted for 9 years (not one issue) and it was still working when I gave it to someone in need! I have three appliances in my kitchen that are 11 years old, never had one problem with either one. Thank You KitchenAid! I should have purchased your washer and dryers!

I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.

Our Maytag Elite Series dryer is not under warranty but we have had nothing but issues with this dryer since we have had it. However, now I have holes in the heat intake at the back of the drum. This is so very dangerous and could cause a fire. I am certain this is a manufacturing flaw. How on earth does the inside of a dryer have parts that will not hold up to heat? At any rate, I want it fixed. The only way to fix it is to replace the drum. This has to be a flaw in design or manufacturing and this particular model should be recalled.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.

Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!

I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.

I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but its not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!

less than 2 yrs old and has completely failed to operate. We have been patient with this model. It does roll the clothes to point they are wrapped around and among each other and must be pulled apart before placing in dryer. The wash cycle now takes more than 45 minutes, It fails to spin the load often. Now, it has failed to the point it will not operate with or without any clothes in it.

I bought a Maytag washer and dryer about 2 years ago. I’m on my second washing machine (one was replaced from Lowe’s not Maytag). The second washer has now gone out! First it was the lid lock and now who knows! The repairman can’t even fix it. Biggest piece of crap, stay clear!! My first set lasted 25 years. Poor quality workmanship and customer service!!

I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.

Purchased a new set of Maytag Bravos appliances in 2010. Washer lasted 3 years -- had a failed bearing and repairman said not worth fixing as tub would most likely also need to be replaced. Replaced with a new Speed Queen which has been operating trouble-free. Today dryer quit heating -- repair person stated it needs a new board -- not worth it to me. I am off to now purchase a new Speed Queen dryer. What happened to Maytag quality???

I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

I had to replace a washer & dryer which was destroyed in a fire. We lost everything. I was hoping a new set would last me many years. Boy, I was wrong. Maytag Bravo washer is the worst by far. I havent even had it 4 years. I had a plumber in 4 times already. The pump keeps breaking; it doesnt drain properly. It appears that dirt is entering the clean laundry and the laundry has to be washed again. It looks like I have to research for a new washer. It wont be a Maytag. They are thieves!

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

Maytag Bravos XL does not use enough water to wash a load, also does not rinse all the detergent out. I have tried smaller loads, less detergent, nothing helps. The loads have been so small that I have to wait for two or three loads wash before I can dry the clothes. Too small a load in dryer and the sensor will kick off that the load is dry.

Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.

I have had it since 2011 and still works as good as it did back then. I love it. Hope it helps people decide when they go shopping for a dryer. I have a dog so I have to keep her clean so I wash a lot of her bedding and she sheds a lot. She also sleeps on the with me so that other bedding that I put for her on my bed between her clothes and mine which I do separate. The dryer works a lot and it is still going strong.

I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.

Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

Bought the washer in February 2012 for $900 at a local appliance store, delivery included. Just yesterday (10/16/15) a 5 cent piece of grey plastic flew out of the lid lock mechanism. Thinking this $900 modern piece of machinery painstakingly designed by intelligent people with university degrees would certainly work if I just stuck the plastic part back in. I just popped it back in, the lid locked, and the machine spun away happily (only having to run a correct cycle for an unbalanced load twice! What joy!) Fast forward 40 minutes, I skip down the stairs to go retrieve my flannel sheets (because its October in Pennsylvania, its getting freezing cold at night) and pull up gently to open the lid. It doesnt budge. About 2 hours later, following a screaming match and some furious googling, it was determined we would need two people to pop the entire top off the machine to extract my sheets.So in order to use the washer to clean clothing now, weve been unplugging the machine. Removing the three screws on the control panel (aka brainbox), unplugging the black and white wire from the brain box, taking the control panel off and sitting it on the dryer, and using putty knives to push in the metal clips holding down the top of the machine down, and prying the entire top of the machine back on its hinge. Then I can get my clothes out. Then doing so in reverse (dont forget to add detergent before shutting the lid! It will lock and you will have to pop the entire top off again.) to use the washer. All because of a 5 cent piece of PLASTIC. What brainchild figured, Eh, we can just use plastic for this important piece that the washer wont run properly without. It doesnt matter!? Someone that wanted to make $300 a pop doing service calls thats who.I cant believe Maytag has gone so far down the tubes. In case anyone else ran into this problem and needs to fix it, write down the model number, serial number, and other crud listed under the lid. Then use them to wipe while youre in the bathroom. All you need is the company and part number on the lid lock mechanism. According to Maytags website my washer doesnt exist. And there was no way, no matter how creatively I googled, to find a part for it with the Maytag model number. So now I have to try to find this measly mechanism to replace and try to use this piece of crud for a few more months. I guess my Christmas present this year is buying a new washer. And you can BET it will not be a Maytag.And two more things: with no agitator, you can fit really big stuff, but you also get to hear your washing machine dancing on your basement floor with an uneven load. No matter how many times you try to re-position items, it runs a corrective cycle, refills with water, and spins everything into a ball AGAIN. Also, the miserable thing is starting to rust. Right on the sides and near the lid hinge, and all around the bleach receptacle. How cheap, a washer on which the paint rusts right off with chlorine bleach.I wish I still had my Grandpas old 1930s wringer Maytag. At least I knew that one would work without a cheap piece of plastic. And at this point I might prefer wringing my clothes to hearing my washer try to escape. In short: cheap parts, no replacements available through company for DIY repairmen, company designed to force customers to use their servicing for $300 a pop. 1/10 would NOT recommend Maytag.

I have always loved Maytag but this top load washer is a bust. I purchased this higher dollar energy efficient washing machine to hopefully get the value out of it for years to come. Model MVWC565F. 4.2 Cu Ft. I use good quality liquid laundry detergent. I launder adult clothing (including business casual wear), sheets, towels and pet blankets. Occasionally the 20+ something children do their laundry while home. I often have dry spots on my clothes where they never got actually wet. I switched to only using the deep water cycle; however, this does not immerse the load in water. The smaller my load the less likely to get clean. Ive adapted to only have large loads but I still do not feel my clothes are getting clean. I often have to run the load a second time to not only remove ordinary day-of-wearing smells (very noticeable in socks for example) but to get them all wet and free of soapy/linty-like spots left on the clothes from the washer (most notable on black leggings, dress pants, etc). I always do my towels and bedding separate from daily clothing, so this is not coming from having a mixed load. I have also noticed that the load takes much longer (up to 2 hours) for my washing cycle. How is this energy efficient? It uses less water but more electricity? I miss my old fully-immerse-in-water washing machine that washed in under an hour! Love the dry that I bought with this but not the washing machine!! I do not recommend this washing machine!!

We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldnt heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!

Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.

I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.

Just so everyone knows, Maytag, Whirlpool, and Amana washers are all made by the same company and almost all of the internal parts are the same. The differences are mostly cosmetic, its just a way to sell more of the same thing to different classes of people. Just like Chrysler sells Chrysler, Plymouth and Dodge, they all had the same engines, transmissions and electrical systems, just different looks to appeal to different people. I found this out the hard way after purchasing an Amana front loader washer and dryer that broke down on me every other week for a year. I got tired of it and purchased the Maytag 2000 series. This set also breaks down on a regular basis! This is when I found out from the repair company that services these machines that all I did by getting rid of the Amana set and buying the Maytag set was buy a different looking set. Now I am really pissed. This company works for Whirlpool warranty servicing Whirlpool, Amana and Maytag as well as other major brands. All same machines inside the repair man said! Look into it, research it online and call whirlpool for yourselves as I did. You will find it to be true. So if you hate your Maytag, Whirlpool or Amana front loader washer or dryer, research and buy from a different company or you will buy the same old problems again and again.

I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.

We purchased a Maytag washer and dryer from Lowes in the summer of 2016. The washer performed so so. Not a great machine. After only two years use, there is only my husband and myself, the transmission went out. The repairman said it would be cheaper to buy a new machine than repair it. Maytags 10-year warranty does not cover the transmission. We replaced the Maytag washer. I cant say anything good about Maytag.

I bought Maytag Bravos X in 2014. I bought a set. The dryer is fine. Right after the warranty was up the washer started having problems. Maytag was no help. One sensor after another went bad. Now I have to unplug it to get it to start and then again to get it to spin. It hasnt spun on its own since 2015. It just recently wont start on its own. I have appliance repair people out and they cant fix it. They say everyone has problems with them. My mother swore by Maytags and had a set for twenty years or so, but now they are garbage.

Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.

RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.

Wish I had read the reviews! I have had Maytag before and they were awesome. New purchase is horrible! Doesnt clean the clothes, leaves a residue on clothing and dryer does not dry properly. Called Maytag and they said use Affresh. Spent $10 on a pack of 5, and it did no good. My dark clothing is getting ruined! The washer is also incredibly LOUD! Very disappointed in this company and would never recommend them to anyone! I had purchased at Lowes, but had a delayed delivery, so I cant take them back, or I would.

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!

Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.

Replaced a Maytag Bravos xl washer and dryer in 2015. First year was fine but almost right after the warranty period, the spinning cycle was loud. You cant even have a conversation near the washer. I put up with it after calling the repair department. Because I was told that it will cost as much to repair than buy a new washer. Now the washer does not drain when a small amount of cloth are in the washer. Dont buy this washer and dryer. Maytag is not as good as it once claim.

I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.

We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!

Im very pleased with both the washer and the dryer. The front-load washer is very efficient with many washing options dependent on items being washed. Spin cycle spins very well which lessens the dry time of the washer.

This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

After seeing all the bad reviews about Maytag I decided to write my review, we purchased a Maytag washer and dryer 1990 when moving into our new home, and we still have the same set. Now it does not have a motherboard which I feel today is the major problem with most appliances. Get away from the motherboards. Turn the machine on and off when its supposed to, or let it run its Cycles. Dont overfill, because this causes wearing motor parts. The dryer belt wore out on the dryer but that was an easy replacement. Im a woman of 64 and get it myself. Maytag I hope that you get back to the plain ol simple washer and dryer because mine is probably going to wear out which I hope not but I would so love to get the same set I got now.

Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!

BROKE AFTER 3 YRS. Purchase a new Maytag model: MVWC425BW1 top load washer and dryer after just 3yrs of use. It failed and to find out this is a common problem with these new open drum washers. The bearings go out. Be aware do not purchase them and they also do not wash your clothes good, clothes just stay in same position and you have to wash 2-3 extra washes. It was going to cost 350.00 plus to repair so I purchased Speed Queen that has good reviews. Tech said that top load open barrel washers have been a nightmare.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!

I have had this Maytag washer maybe 2yrs at most and it is junk. I am a single mom who desperately needs my washing machine. My kids clothes get soiled, they ARE kids so I wanted a deep water fill option when looking for our newest washing machine. Well when I start a load of laundry, I can hear the water running and draining as it is filling the basin. So for 1 they get wet but not washed. Then when it gets to the rinse cycle it stops so the only option is to manually switch it over to drain and spin in order to not have sopping wet clothes, however, since the water doesnt fill, they arent being washed, the rinse cycle doesnt work so the soap is left in the clothes, then I just have to drain and spin in order to get access water out so they will dry in the dryer. Its very upsetting, I have no way to buy another washer, I assumed this costly purchase would last me a while.Sadly, I have seen many negative reviews re: their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. :( If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. :(

Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.

This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.

I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! Thats pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldnt normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldnt be happier. Maytag will get no further business from me.

I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. Im handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DONT BUY. Save your MONEY.

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

Purchased a Maytag Bravos top load washer and dryer in May of 2011. We had our other Maytag washer and dryer for 14 years, and they were working fine when we sold them. We saved a year for a new one. We spent $1,700.00 for them both. We assumed they would last as long as our old ones. Been buying Maytag our whole lives. Besides the clothes not getting cleaned. Besides the washer smelling, even after we clean it regularly with the product proposed. Besides it not working on the normal function. Besides it shredding our clothes if you put it on the highest spin speed. It started to make a very loud noise. Like an airplane taking off. Called a friend of ours that use to have an appliance store in Fenton, Michigan for decades. He said it was the bearings and that You have to replace the whole tub. A $300-$400 fix. And that it would do the same thing again in a short period of time. He said that they are junk.We would be better off buying a new one. He said, The ONLY one you can buy now that will last like they use to is Speed Queen. I had never heard of them. They start at about $750. But they are worth it. He said that they dont make any washers to last more than 3-4 years anymore. We will NEVER buy Maytag again. And Sears wouldnt give us the time of day. Each time we called and asked to be switched over to the recall department, we just got a busy signal, then a fax machine noise. We have shopped at Sears for years. Boy, loyalty doesnt mean anything in this day and age. Im sure Speed Queen will be happy to help us out. DO NOT buy any Maytag products. There should be a class action suit against them for this. There are thousands of us that got ripped off. I cant tell you how upset my husband and I are about this. We are retired, and on a fixed income, and I am disabled. The stress this has caused cannot be put into words.

I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.

Bravos quiet series 300 - After reading reviews on this washer and dryer I have to add my thoughts. I bought this set a few years ago and initially was very pleased. However, I am now having the same issues as everyone else. The bearing on my washer is bad and needs replacing to the cost of almost a new washer. My dryer started acting up at the same time, my clothes would not dry at all and I discovered the inside of the door was wet and after pulling out to check the wall vent, the vent had water puddled up inside the wall. The tubing from the dryer to the wall had mildew growing in it. Which may explain why my towels and clothes come out of the dryer smelling like mildew! The repairman was here today and repaired the dryer, there was a large amount of lint at the bottom of the dryer once he opened it up, which I believe could be a fire hazard. The seal (or felt seal) around the drum was coming off and had to glued back onto the drum. The belt under the dryer had come undone causing the dryer to not dry, but would spin. It is a shame that Maytag has not resolved the issues that everyone seems to be having, even if it has been years since we all purchased their product. Maytag is supposed to be a reliable product name and you would think they would like to fix this issue to keep their name clean! My first washer and dryer (which were Maytag) lasted more than 12 years and cost a lot less than this set which I dont think is more than 5 years old! I hate to spend more money on a new machine, but I may have no choice. Very sad customer right now.

Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.

Bought Maytag Bravos in 2010. It does not clean but worse than that it rips clothing (for example: loops off pants, holes in pjs, tons of ripped towels), so many items of clothing torn that I cant keep count. Today I had a pillow case ripped apart (see image). I have had four sheets ripped that I can no longer use. Maytag should have recalled this washing machine. I have the Maytag Bravos dryer also and the drum was on backwards on it when I bought it.

Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

We had Maytag brand washer and dryers in the past. They worked for years and I was able to repair or replace switches and some parts on my own. The new Bravos XL is a very inferior machine, nothing but problems. The clothes have to be washed two or more times to make them clean. There is no agitator, so your clothes have only other clothes to scrub up against, and the spin cycle is just thumping and banging and thrashing around until you’re able to get in and rescue it from itself. Our older machines had tiny steel shot in the rim of the machine to keep it balanced. Don’t buy this machine ever!!!

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.