I purchased a matching set of Maytag Neptune washer and dryer about 6 years ago and the washer is junk! It sounds like a jet is landing in the laundry room. The repair man said it is not worth fixing - bad bearing. I am not happy!

I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.

All I can say is, Wow. My Maytag washer and dryer have never needed anything in 21 years of service. Purchased in 1997 at Lowes in Chambersburg, PA. Both work and look like new! Both are top of the line units. Would buy again!

I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.

Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.

Within a year of purchasing this washing machine, I needed to schedule a repair service because the washer started making an unfamiliar noise. Repair Service shows up and refuses to touch my washer. The ink on the Serial and Model number (stick on label) inside the washing machine door has washed off. Sticker label in excellent shape, except all the ink has come off. If the Repair Serviceman cannot read the label, NO SERVICE FOR YOU. MY SAGA... Did you know that if your washer or dryer does not have a readable serial number on the machine, NO repair service will work on it. It does not matter if you have all the paperwork showing this information. If the original label is unreadable, no repair service will touch it because they will be fired. Maytag changes parts on a model all the time. The serial number is the ONLY way a serviceman can tell exactly what parts your washer was made with. Apparently the serial and model number label sticker was not printed with permanent ink. The Repair Service said the Serial and Model number ink washed off the label because the sticker was incorrectly put on the inside of the washer door at the bottom. But they were WRONG! Maytag shows online that is exactly where the serial and model number sticker is supposed to be located. So, I called Maytag to order a new serial number (stick on) label for our washer. I gave Maytag the information and I was told I would have the label in two weeks. Then I called back a week or so later to make sure the serial number was ordered and on the way. Maytag said there was a misunderstanding, and that they received my request on 6/17/15 and it was sent to the ONE AND ONLY GUY that makes replacement serial number tags and he was sent my request on 6/22/15. Maytag said it would take the one and only man quite some time to make the label (SINCE THERE IS ONLY ONE!!!) and I could expect to receive the replacement label in 4 to 6 weeks and they were sorry, but there was absolutely NOTHING they could do about it. So as my year old washer sits for over a month, Im going to the Laundromat each week. We should have received the new serial number on August 6, 2015. So it’s taken almost 2 months and my label is close to two weeks late. To date I have not received my serial number. I tried to use MAYTAG chat, dont bother, they said they couldnt help me. I needed to call in. So I emailed Maytag today for their support services to tell me WHEN I can expect to receive my new serial number label. I bought this through hhGregg. Check your Maytag washer. IF THE SERIAL NUMBER AND MODEL NUMBER LABEL ARE INSIDE THE DOOR, CHECK TO SEE IF THE INK IS COMING OFF THE MACHINE LABEL, and order a new one NOW if it is, or you will not be able to get your washer serviced. Do not put new label back on the inside of the washer door. This is just unbelievable.

My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. Whats up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?

Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name and reputation. They were very expensive to purchase. The washer is a piece of junk 3 1/2 years old used for my wife and I and leaks oil all over the floor. Called repair man to come and look at it, wasnt here 5 minutes said transmission is shot. Cost over $400 to have it repaired. We are junking it and that will be the last Maytag product I ever own.

I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

After seeing all the bad reviews about Maytag I decided to write my review, we purchased a Maytag washer and dryer 1990 when moving into our new home, and we still have the same set. Now it does not have a motherboard which I feel today is the major problem with most appliances. Get away from the motherboards. Turn the machine on and off when its supposed to, or let it run its Cycles. Dont overfill, because this causes wearing motor parts. The dryer belt wore out on the dryer but that was an easy replacement. Im a woman of 64 and get it myself. Maytag I hope that you get back to the plain ol simple washer and dryer because mine is probably going to wear out which I hope not but I would so love to get the same set I got now.

I bought a Maytag Centennial HD washer and dryer. I have had no issues with the dryer but the washer is absolutely junk. I’ve had it 5 months and this is the second time it’s stopped spinning and I’m dipping my wet clothes out. Not only does it cost hundreds to fix it, it doesn’t wash well AT ALL. Your clothes still come out with deodorant stains and spots. It’s a complete waste of money and time. Run as fast and as far away from this worthless machine as possible.

I bought a Maytag Bravos top loader washer and dryer less than 2 years ago. I started having problems with my dryer 3 months ago and after several service calls (and a few hundred dollars), it still does not dry our clothes. I spent over $1500 for the pair and was excited to have a top end washer and dryer. My biggest complaint is with the manufacturer, Maytag - they just dont seem to care. I did not buy the extended warranty for two reasons. First, I bought a nice unit and expect it to work properly for a reasonable amount of time (at least 4-5 years without any problems). Second, they are just a bad purchase and they cost about half of the unit and if you buy a nice unit, you shouldnt need one. I could have bought a new dryer for what I spent to try and have this one work properly. My wife and I spent $600 for our last set which lasted 7 years without a problem; they were manufactured by GE, which I now wish I would have bought another GE. My wife talked me into buying a new pair to accommodate the needs of our growing family. I wished I would have kept the GE pair that was working.I would not recommend any Maytag appliance: they really just dont care to provide any reasonable service to stand behind their products. What a shame. This reminds me of why many foreign manufacturers are beating us at what we used to do best - make products that last and work! The washer and dryer look nice and have many great features, but these dont matter much if they dont work.

We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.In 2006, we received a notice of recall. We responded to the recall and were supplied with a GFCI plug for our washer, as this was to prevent the control board from catching on fire. In September 2011, the control panel on the Neptune washer failed. I now have to purchase a new washer, as this is an expensive fix. With this poor workmanship and problems that we have encountered, I am very disappointed. This was a lot of money to spend on a washer, only to last 6 years.

I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EVER have I had so much trouble with a washer. This front loader is the worst possible machine. My former Whirlpool was a front loader too - Never a problem. I purchased this Maytag set simply to have a matched set because our Whirlpool dryer died. This washer has to be babysat. The washer holds water and it gets musty - never ever before have I had this problem. Maytag says it is designed this way and I have to continue to buy AFFRESH (which is also very expensive). I have to use this two to three times a week and the pkg says once every 6 months - DONT DONT BUY MAYTAG. LOUSY.

I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.

Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.

So I get the matching set washer and dryer when I moved into my new house. I thought I was getting a nice set. I paid around $1600 for them with the sale they had going on. From day one the washer wouldnt get a full size comforter wet on the bulky cycle or heavy duty cycle. I even tried the extra rinse cycle on both as well. I would have stop it mid wash and rotate the comforter. Clothes wouldnt settle sometimes and would leave the top dry and bottom soaking wet. In the first year the lid latch started going bad. So sometimes you would go back to realize the load hadnt even started. Clothes dont get clean no matter what setting you use. It is the worst purchase Ive ever made. The dryer was ok until its almost second year. It just stopped drying it seemed. I cleaned EVERYTHING! No effect. It takes 3 full cycles at minimum to dry clothes. I cant understand why these machines arent pulled from the market or recalled because they are junk.

We had a Maytag washer and dryer for over 32 years, the same washer and dryer. Finally our washer failed. We thought it would be a good idea to stick with Maytag. My husband purchased the Bravos XL Maytag washing machine. It is the worst washing machine ever and I regret the purchase. The washing machine doesnt clean clothes. If you use a powdered soap of any kind it leaves residue all over your clothes due to the fact it doesnt use enough water. It binds everything up. It becomes unbalanced with any larger load. Completely ties your sheets and your pants into knots. Yes literally I pull my clothes out and they are in a knot. The washer started to leak about two months ago after having it for a year-and-a-half. We couldnt locate the leak so we had to call a repairman and it cost us over $240 in parts and labor.

This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.

Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didnt even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers. But it is a stacking unit and I used the washer which commits me to it! Maytag, Whirlpool, JennAir and KitchenAid are all the same company. I am running out of options except going to the European manufacturers! Miele will at least install the appliances. They will be my next machines and I will not have to pay a plumber twice to install them the next time!

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.

Purchased a Maytag washer and dryer 6 years ago and everything was fine until 3 weeks ago when the washer stopped spinning. We knew we were out of the 1 year warranty and contacted a repair service, who told us the bearing was no good. Contacted Maytag who offered in goodwill to pay for the parts and we would pay for the labor. A different repair person came in and told us the washer has no bearings but a transmission, which went bad. They ordered the transmission and today the repair person was in to install it. He installed the transmission, but while trying to take out the old one he dented the drum. According to my husband the repair person banged so hard that it sounded as if something could have been damaged, sure enough it was the drum. Contacted Maytag to see if anything can be done as now we still have no washer, and the repair person was their selection not ours. All we got from Maytag was they are not responsible and there is not much more they can do. I cannot believe the last Maytag product we had lasted over 20 years and this one is less than 6 years with problems. Will not purchase another of their products again.

I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.

We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.

I attempted over and over just to swap out washing machines. I originally purchased a washer and dryer because of a defect in the top load they delivered. They talked me in to the frontload Neptune instead. Within months I started having daily reactions to mold and to my disgust found out it was from my washing machine. I begged to switch back to the top load I originally ordered and the store would not let me and referred me to Maytag who sent me some tablets and would help me no further. Apparently, the Maytag repairman wasnt lonely anymore if a product had to be manufactured and ready for complaint calls. Well I used the product. I used vinegar and baking soda. I have used hot water and bleach. I have left the door open to dry...It is the most cared for item in our family and the one that makes me ill literally. I cannot afford to buy a different one and would be interested to know if my husband’s declining health issues have anything to do with our mold issue or if it is just depression...Anyway, I was very discouraged to find out that other people in other states had washing machines replaced, but why didnt I? I would be happy if they could buy back my old Maytag that I had prior to this Neptune, I am sure it is making someone very happy somewhere. Why couldnt they have respected my very true complaint? I was not trying to get something for nothing. I paid for something to keep us cleaner and free from allergens and instead wash my clothes in mold and have mold spores leaching into the air in my home. Please help.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.

Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.

I purchased two high end Maytag machines, one washer and one dryer, approximately 36 months ago. I did not buy the extended warranty because I was foolishly convinced Maytag sold reliable products. The dryer required service twice within the first 18 months. The washer, which is computerized, is almost unusable. The sensors dont work properly. It does not spin without continual restarting the machine. It takes me hours to wash one load of laundry, and even then it is not spun properly. I wrote Maytag headquarters twice via e-mail, with no response. Even though their website says someone will get back to you within three business days. I called Maytag on August 12th and was told there is nothing they can do because I didnt purchase the extended warranty. So the bottom line is you can spend thousands of dollars on their machines but dont expect them to last, or work. And Maytag will not stand behind their products.

My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!

We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of So sorry **, we can fix your washer for $319.00. We could buy a new washer for not much more than that!!!!!

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.

Like most people with this Bravos machine, I am 3 months out of warranty and the ball bearing is trash. When the wash goes into spin cycle, it makes a loud clicking noise and takes a few minutes to start spinning. I called service repair and he told me that it was the ball bearing and to talk with them as he has dealt with quite a few high end machines from Maytag that are breaking down after warranty. I should have realized there was a problem when we kept coming up with white spots on our clean laundry and would have to re-rinse clean clothes. This kind of defeats the water saver that is advertised with the machine.Do not buy this product. For a high end washer and dryer, there are many problems. Maybe that is why the Maytag guy is not shown sleeping in commercials any longer. Hes too busy fixing all these machines. Btw, they wont cover the part even though I offered to pay for the service. The best they can do is give me 25% off. Yippee! I cant wait for the other problems to hit me like everyone else.

Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.

Bravo XL washer and dryer - I had the washer approx 2 months before it leaked water all over the laundry room. The company replaced the washer after two weeks. Now the dryer has gone out after two years. If it cost me the amount stated by other consumers I wont be fixing it.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.

I just purchased a washer in April and the door is locked with my son brand new clothes is stuck in the machine in water, I called to get service and was told a date 2 weeks away, worst experience ever. Sorry ma’am is what I was told in a non caring way. I’m so furious if I could return this washer and dryer I would.

I purchased a Maytag dryer (MDE2400AZW) 2 years ago, but have only been using it for the last year - and fairly infrequently, as this is a dryer that my guests use. I called Home Depot where I bought the dryer (along with the washer). I thought I had purchased an extra warranty, but turns out I only had it on the washer - what was I thinking. I wish I had read these reviews before I made my purchase. My local repair man charged me $192.00 for a new heater and his time. Theres a whole 90-day warranty on the new heater!! I sure hope this one lasts more than a year otherwise Ill be buying a new dryer and it wont be Maytag.

Wish I had read the reviews! I have had Maytag before and they were awesome. New purchase is horrible! Doesnt clean the clothes, leaves a residue on clothing and dryer does not dry properly. Called Maytag and they said use Affresh. Spent $10 on a pack of 5, and it did no good. My dark clothing is getting ruined! The washer is also incredibly LOUD! Very disappointed in this company and would never recommend them to anyone! I had purchased at Lowes, but had a delayed delivery, so I cant take them back, or I would.

I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

We used to own a Neptune Model. After always leaving the door opened and following the recommended monthly cleaning and many extra cleanings with diluted bleach and water, we could not get the smell out. We paid for a new seal, Advice from Washing Machine Repair service even though we paid a lot for an extended warranty. We had to pay for this ourselves. We also had our year to year maintenance. Because we could not fix the issue, nor would MAYTAG, we donated the set to donated it to Salvation Army.We decided to give MAYTAG another chance, so we purchased a brand new FRONT-LOAD WASHER and DRYER in 2014. As I would repeat the same regiment, I would notice little black specks, so I would clean it an extra time with Afresh. I have continued to this date, repeating the same regiment of keeping my washer clean and serviced as we should, I now have the whole tray dispenser spotted with LARGE black goo that smells. So I have continued to clean my Washer.After returning home from the Cleveland Clinic, I was ready to do our laundry from the trip, more black goo and smell coming from my Maytag front-load washer. My sister had stayed with my 86 year old mother and had wash a load of towels while we were gone. She left the door opened also as she was instructed many times, and that is how we found it. So I took the dispenser tray out as usual and bleached it and scrubbed it. As I did this I noticed bigger areas of goo. I looked in the dispenser housing and OMG it was covered with black mold. I am appalled that our $900.00 Washing Machine is like this. This IS BLACK MOLD, There is no way to remove this mold. I have the sides and bottom cleaned with bleach, BUT I cannot get into the multiple crevices.I called Maytag and I was initially told by a Maytag Customer Service Person said that it sounds like BLACK MOLD and MAYTAG COULD DO NOTHING! I asked to speak with a supervisor. At first she seemed a little put off, but as we talked she became more pleasant, I offered to send pictures or a video of the WASHER WITH THE BLACK MOLD and she said no. She told me to pour bleach into each dispensing compartment and the drum. Then run a wash with no clothes on all HOT WATER 2 times, then rinse 2 times and this should get rid of it and to also leave the dispenser drawer open a crack as well as the door after each wash.The Supervisor said ok and thanked her for her help. Then she said good luck and thanks for calling MAYTAG. Ive did and already do everything our Washer manual says to do on cleaning and maintenance of my expensive Maytag Washer and dryer. The manual says nothing about leaving the dispenser drawer open a little so it dries. The bottom of the housing looks great from doing this, along with me scrubbing it until 5:00 am with diluted bleach water. However, in the MANY SEAMS, CREVICES, THE SCHUTE AND POSSIBLY THROUGHOUT THE WASHING MACHINE IS BLACK MOLD that we cannot access without disassembling the machine and voiding our extended warranty.MOLD GROWS RAPIDLY and causes many illness. I already have an ongoing illness since childhood, I take care of my 86 year old mother, my husband just finished cancer treatment in January. We certainly do not need any other health issues. I called my local Appliance repair company and they said that they normally do not handle anything like this, but if my husband couldnt take the outside of the machine off then the top I could pay for a repair person to come out to take it apart then call and have them come back to put it back, pay them again to reassemble our Washer.I believe Whirlpool in its purchase of Maytag has taken a Monkey on its back. Maytag will do nothing, why should they? They already have their money from when we purchased our machines along with money from many other consumers who also have ongoing issues with their WHIRLPOOL/MAYTAG Front-Load washing machines. It is undignified and deceitful how they treat their consumers with such disregard when we have filled their pockets by being loyal customers.Word of mouth is good or bad advertisement for any company. Everyone who has unresolved issues of any kind can write a formal complaint to the CEO and President of Whirlpool/Maytag. The address is on the internet. Shame on Whirlpool/Maytag for taking many consumers hard earned money, when apparently some of Whirlpool/Maytags money is ill gained by developing and manufacturing a consumer product that causes black mold and marketing it to sell to us, the consumer. THIS IS A SERIOUS ISSUE WHIRLPOOL/MAYTAG. OWN UP!!! My advertisement begins today!!!

I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!

First bought a nice looking Samsung. Didn’t last 6 months. Upgraded to a nice Maytag with steam and have never regretted it. It’s been years of worry free and trouble free use. My Samsung dryer is on the way out the door and to be replaced with a Maytag too.

We purchased a Maytag Bravos Quiet Series 300 in June 09. The dryer timer has malfunctioned since shortly after purchase, it will add time near the end of the cycle, sometimes as much as an hour or more. We have had factory authorized repair firms (tried several) attempt to fix the problem both during the original warranty and extended warranty periods. They replaced the mother board twice and the moisture sensor on another occasion. All to no avail. Maytag has been worse than useless in the whole situation, and now will do nothing. It seems our only choice is to live with it, keep replacing parts, hasnt helped yet, or buy a new dryer. You can bet it will not be a Maytag!This situation is dangerous, if left unattended when the malfunction occurs the clothes and interior of the dryer get extremely hot. It is a potential fire hazard.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

The washer and dryer were purchased together as a set 4 years ago in 2010. There have been times where I actually had clothes come from the washer completely and partially dry due to lack of water inside the washer! It fills based on how many clothes are in the washer or capacity that it senses. I have had so many clothes dry washed and torn up due to its use! If you set the washer to the wrinkle control position it does not go through the last rinse and spin cycle, you must reset it to the rinse, drain, spin cycle again in order to finish processing that load.It has already thrown its belt 2 times! Which my husband had to fix since we could not get in touch with anyone at Maytag who knew what we were talking about! If change gets stuck inside the washer bin in the little groove in the tank it is very difficult to get out, Im sure everyone has washed a pair of pants with the change still in the pockets, yes I know this is user error but if you dont know the change is in the little grooves because you cant see them, it stops the washer! So be sure to search this every time you do laundry!The dryer has a mind of its own! Sometimes it will finish drying your clothes, sometimes it wont finish the time set! Theres no reason just doesnt finish! There is so many reasons I will never purchase this brand again. Ive run out of room and patience. My clothes look like Im homeless!

Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.

The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.

We purchased a high capacity washer (MVWB835DW), along with the matching dryer, two years ago from Lowes. This review is not about Lowes. They did the best they could to make things right. The review is about the Maytag washer (made and serviced by WhirIpool). It has been nothing short of a debacle. The first two washers did not work and had to be replaced. The third and current washer has been repaired three times, including the drum and motor. We have been without the use of the washer for over a week each time while waiting for parts and Whirlpool to approve the repair. The washer is not high capacity as advertised. Filling the drum even half way results in the washer stopping mid cycle whereupon we have to adjust the contents back into balance. In addition, the machine leaves a lint residue on dark clothing that has to be wiped off by hand. We have asked Maytag/Whirlpool to replace the machine but they say it has to fail for the same issue four times in order to qualify for replacement. We are done and will purchase another washer from a different manufacturer. It’s easy to understand why Samsung and LG have become such a dominate force in the laundry sector. Whirlpool/Maytag does not care about you or the problems with their product. Buyer beware!

Im currently standing in front of my washing machine waiting for the 13-minute drain and spin cycle to finish because once again my load didnt drain and finish right. Except it has already been 40 minutes and it claims there is still 9 more left as it continues to sit there doing nothing while it hasnt even started spinning yet. It Sat on 13 minutes while sensing for over 5 minutes, then 12 for 10 minutes while doing nothing, then it changed to 11 minutes and made some weird noises but didnt actually do anything for 15 minutes, and now the timer randomly changed from 11 to 9 without any noises or movement happening and now continues to sit here.I stupidly thought I could spin my clothes real quick to throw them in the dryer before bed and now I stand here extremely tired and very irritated. I also have no doubt some of the clothes will have holes in them when theyre done because they always do, my family looks like were homeless and ratty half the time we get dressed now. Also it never deep cleans thoroughly even on the toughest settings, I swear our socks can be washed 3 times in a row after being soaked all day and still come out crusty or a lot of times the armpits of shirts will still smell or be ultra stained with deodorant marks still.This technology is almost too advanced and everything is decided by sensor, regardless of the registered functions on the buttons it will still do what it wants as the sensors see fit and run when they decide everything is perfect and ready, including taking 10 minutes just to unlock the lid when you pause a load cuase a small child may drown in the foot of water or a person may have their life completely altered by getting a little bit wet if the machine isnt completely drained and in pristine condition before you open the door. This machine is terrible. This company is terrible. And worst of all they drain your wallet for these horrible contraptions. I wish I could rate this 0 stars.

We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. Im tempted to buy a different washer. It wont be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.

I bought the Centennial top load washer and the dryer in May 2016 at Lowes. They are junk. I had a secondhand Craigslist Maytag washer that lasted 7 yrs and it was still running just fine when I got rid of it after purchasing this HE junk. The flimsy plastic door handle on the dryer fell off about 6 months ago. The clerk at Lowes assured me that the washer was high capacity & could handle heavy loads. Now I cant wash heavy loads because the agitator is already loose and getting ready to break. I have to wash smaller loads on the hand wash cycle. I cant wash my comforter or my rugs. The real kicker is I cant reach Maytag! I have tried calling to sit on hold for 30 mins to an hour. I tried the live chat during their regular business hours and it was not open. I am so disappointed in these machines. This is the first time I have ever purchased a new washer and dryer and this is what I get. I might as well have set $850 on fire. DO NOT BUY NEW MAYTAG MACHINES. THEY ARE JUNK.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

We bought this Maytag Bravos XL machine in Sept 2016. It has never cleaned the clothes properly, you cant even tell they have been washed! It also shakes a lot. In January it shook so much it knocked a hose off, flooded my kitchen and downstairs bedroom. Home insurance had to pay to replace the kitchen floor and downstairs ceiling. We contacted Maytag. They said they dont have a repair person in our area. Home Depot wont take it back. We are stuck with no workable machine. We have to go to the laundromat and pay 70 a week for laundry, plus the time, and we are out all the money. We paid Home Depot (thousands) for a washer and matching dryer. Plus all the takeout we had to order while they repaired the kitchen, but the strain of this whole thing is ridiculous.

We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.

I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and Im ready to toss them after 3 years. Dont buy Maytag!!!

The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.

I bought this Maytag MCT washer and dryer set brand new from Lowes October 31st, 2016. When I washed the first load it made so much noise I thought it was broken. Called Lowes and they said it is just noisier than the older ones. This is the water/load sensing model, supposed to be great. I am usually here by myself, so at most I wash one load of clothes a week. I have a queen size mattress pad in there washing right now. This pad fills up the drum pretty much, I have it on deep water but that only gives me maybe 1/4 of the drum that has water in it. The pad is wet from wicking, NOT from the water covering it. How is this supposed to clean anything when the water is not covering the items?When it spins out, it gets off balance easily. The manual says to not worry about balancing load as you put it in there, but doesnt make any sense to just cram on one side as the water isnt going to float the cloth around to balance. The settings for Bulky does nothing more than the setting for Deep Water, you still do not get enough water to wash your clothes.It also does not do any good to add fabric softener to the machine, as it seems to just take it all out, you cannot smell any fabric softener on your laundry when you are transferring it to the dryer. And the laundry when dry isnt soft like it was with the old machines. I will be 62 in December 2017. My parents always had Maytags, never a problem. This is the 4th set of Maytags I have had. And bought a set for my daughter in 2013 also. And this by far is the worst. Their quality is completely gone now. Nothing but cheap made products that are predestined to fail. Friend across the street said she had looked at this set when she was in market to get a new set. She has an friend who works on appliances and who works for stores selling these models and he told her, they were not worth buying. Wish I had known that. Do not waste your money.

We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.

Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

I bought Maytag Bravos X in 2014. I bought a set. The dryer is fine. Right after the warranty was up the washer started having problems. Maytag was no help. One sensor after another went bad. Now I have to unplug it to get it to start and then again to get it to spin. It hasnt spun on its own since 2015. It just recently wont start on its own. I have appliance repair people out and they cant fix it. They say everyone has problems with them. My mother swore by Maytags and had a set for twenty years or so, but now they are garbage.

Both my washer and dryer are Maytag. Dryer element shorted out but was still under warranty so was fixed. Washer is very loud and now makes a rattling sound. Every so often it will hang in the middle of a cycle and the lid wont open until I unplug it.

Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.

Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?

I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain. Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didnt charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!

Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.

Having had a household for over 40 years we have had a few washers come and go. I hate to say it but this line of washers should go. Worst pile of junk parts I have seen. Bought it from Costco a few years ago based on past histories of Maytags. Was I ever so wrong. It has never worked well. I chalked it up to being Water Efficient but after reading over 8 pages of scornful reviews, I was mistaken. Water level is always too low to do anything so clothes are needing rewashed. Have reverted to using the Bulky setting to do general washing as that fills the tub about 1/4 of the way. Then the spin cycles stops due to unbalanced load and loud banging of the wash drum, EVERY LOAD!!! And now for the past month Code DL pops up saying it is taking too long to drain. I have checked all hoses for blockages, none seen. And with the glass top, you can SEE the washer NOT WORKING right. We have a door on the laundry room and even with it closed the volume is over 70 dB and can overpower most conversations in our family room 20 feet away. I have been told that Costco may take it back but why punish Costco members for a design failure of Maytag??? Has anyone thought about a Class Action Lawsuit? The Bravos Quiet Series 400 dryer match to this washer has so far been flawless. I may have to dig the 20 year old Whirlpool washer out of the storage shed to replace this Maytag. Sad. I want to state my true feelings but I will not use profanity here.

First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!

Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...

The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!

The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that dont leave many brands to choose from.

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

We purchased our Bravos XL Washer and Dryer from Home Depot in November 2012. We also purchased the three-year extended warranty. I just replaced the washer today, and definitely NOT with a Maytag. We only spent that much on the Bravos XL set as we were heading into retirement and wanted to update our appliances. Maytag has always had a decent reputation, so we decided on this particular set.This washer was a terrible purchase decision. The drain hose had to be replaced due to leaking. We handled that fine. However, just past the extended warranty period, the main bearing went out. Also, the transmission was going out, and the washer was spewing nasty black fluid all over from underneath. The repair was going to be a minimum of $750.00 just for the bearing and tub assembly, and the repairman was honest and said it wasnt worth it, to just replace the washer. We didnt even discuss the transmission issue. We were more than a little disappointed in the duration of life out of this washer. I had my other washer for 20 years plus. Thankfully, and hopefully, the dryer will remain in good working order for some time.Being a senior, this was not the expected lifetime I was after out of a major appliance. I dont need this sort of expense every four years, or less as Ive read on these reviews. On average I do 2 to 3 normal sized loads of laundry a week at most. Not good Maytag, not good. If there ever is a class action suit in regard to these machines, Im interested!

I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.

While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.

We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!

Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I cant risk using it again. Terrible company. I would never buy Maytag products ever again!

Purchased a new set of Maytag Bravos appliances in 2010. Washer lasted 3 years -- had a failed bearing and repairman said not worth fixing as tub would most likely also need to be replaced. Replaced with a new Speed Queen which has been operating trouble-free. Today dryer quit heating -- repair person stated it needs a new board -- not worth it to me. I am off to now purchase a new Speed Queen dryer. What happened to Maytag quality???

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.