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Maytag Dryer Model OBX MED6630HC
Maytag - 7.3 Cu. Ft. Stackable Electric Dryer with Steam and Extra Power Button - Metallic Slate
When heavy jeans get mixed in the dryer with thin shirts, push the Extra Power button to help get thick fabrics, pockets, hems and seams drier the first time. Advanced Moisture Sensing monitors inside moisture and air temperatures to help evenly and completely dry heavy loads. Select steam-enhanced cycles and options that help prevent wrinkles, refresh clothes and reduce static.
Manufacturer: Maytag
MODEL: OBX MED6630HC
MSRP: $1079.99 USD
Maytag Dryer Model OBX MED6630HC Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model OBX MED6630HC
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
This washer came with the home we recently purchased. I used the machine and OMG the spin cycle is NOT quiet.. I posted a video of it on FB. A friend of mine who owns and operates an appliance center watched it.. messaged me back and said Do not call repair man as it is cheaper to buy a new machine... I knew this machine sounded like a piece of **.. I know I wont replace with the same machine.
We just had the same problem as most of you have posted. The control panel malfunction. Model MDB7749SBM. Our issue started after only 18 months when the dishwasher would start on its own and/or cancel a wash on its own. I think this is a major issue if a home appliance can start on its own from the off position and run through multiple cycles. I think this could be dangerous if you are out of town. Our cost to replace the panel was more than 1/2 of the original purchase price. This is a major defect and should be handled by Maytag if they are a company with any integrity.
The Maytag Maxima XL front load steam washer is awesome. Its reliable and does an amazing job. There are so many features and settings and it makes my life easier when it comes to doing laundry. My favorite feature is the allergen setting which gets rid of allergens in my fabrics.
This is the 3rd time my Maytag refrigerator has gone out on me and its only 7 years old! Its always the same thing, my refrigerator side starts getting warmer and warmer while the freezer starts forming crystallized ice. Both times its broken down in the past it has been the defrost timer. One service man said Maytag is not the reliable company it used to be and I would be better off buying a brand from Sears (Whirlpool or Kenmore) cant remember. Anyway, each of those services was close to $300 and now Im faced with another service call. We paid $2,800 for a refrigerator we thought would last decades. Well never buy Maytag again! I wish Maytag would own up to its cheap parts and send replacements to its customers with instructions on how to install!
Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!
We have had our Maytag dishwasher MDB9100AWQ only 5 years and now it keeps shutting off. I see there is plenty of this complaint. I will not purchase another Maytag product after reading all these reviews and experiencing it.
Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.
Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!
OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
This is a dishwasher purchased at Home Depot on March 25, 2012 for a rental unit... call from tenant said the dishwasher did not work. Repair person from Appliance Hospital went out today and said the control panel is out and the touch pad. Cost is over $500 to replace. I will have to replace this dishwasher BUT NOT WITH ANOTHER MAYTAG.
I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.
I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.
Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.
We love our Maytag Dishwasher! It's very durable, doesn't use a lot of water and really gets our dishes exceptionally clean. The best part is that it sterilizes on the final cycle! We've long trusted any Maytag appliance in our families for generations.
For the first time I bought a new washing machine in order to have one that lasted. Bought a brand new Maytag Front Loading HE washer model MHW3505FW1. Controls stopped working and the machine turns on and off by itself. Its either a faulty control board or computer, either of which are going to be more than a $400 repair. So more than half of what we can pay for a new machine. Maytag only warranties two parts for more than a year. So in reality, its not worth the repair and I will not buy a Maytag of Whirlpool product ever again.
If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!
I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.
I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.
I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!
This is not a complaint but a love-letter. I know that todays Maytag Neptune is not the Maytag of old. But Im here to report that Im still using a Maytag washer that was built in 1982! The only thing wrong with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We inherited this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! Im looking forward to celebrating my Maytags 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has just the basics - no bells and whistles, computerized control panels, etc.
We purchased a Maytag brand thinking it would be a quality long lasting machine. Wrong, the washer shakes from day one, We complained to Lowes, they brought out and installed a second unit, it does the same. The clothes dont get clean, sometimes you can see the blue HE Tide still on the clothes (sheets) after cycle is complete. Junk, waste of money, Ill never buy another Maytag product again. Dont waste your money on a Bravos Maytag top loading HE machine.
Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.
Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.
Oven is not even 2 yrs old but, the bottom oven floor lining is crackled & flaking. Although they say the cavity is covered under the 10 yr warranty, they say its not covered. Basically told me theres nothing they can do for it. I bought all Maytag appliances for my new home because they claim they stand behind their product. The 10 yr plaques on the appliances are a joke. So disappoint.
I purchased a washer/dryer, Maytag from Home Depot Nashville. It was delivered and set up. 02/24/17 the date of purchase, delivered 03/07/17. I have tried in every way to get the washer to wash properly, but to no avail. The water level doesnt cover the clothes, it takes 10 to 15 minutes for the wash to begin its cycle. It doesnt spin the clothes dry enough to put into the dryer. The washer makes all kinds of sounds thats drives you nuts while setting up to not wash your clothes clean. I have contacted Maytag on several occasion about this problem, they sent out someone to service the washer. Now, why would a brand new washer need servicing. Somethings wrong. It isnt functioning up to standards and they should give me another washer.Now on 05/18/17 the washer was serviced, I have called them again to do something about this piece of **. I was told that the only thing they could do is come service it again. Why, must this brand new washer be serviced every week. It doesnt make sense... I dont want this machine, I want my money back so I can purchase a machine that will wash my clothes properly. I purchased a secondhand washer and dryer from a used appliance store, it lasted my family 10 complete year. The only reason I dont have it now is because I wanted to upgrade, since I have never had a brand new set. What a disappointment. Everything that looks good from Maytag isnt good. I dont understand why they wont stand behind their product.Somethings got to be done about this. Maytag will not take my money 1,200 and force me to keep this malfunctioning piece of nothing. Im going to Youtube this product so the consumer can see how this product doesnt work properly, therefore they wont waste their hard earned money. I will be contacting the BBB Nashville, and wherever I need to. I will let the consumer know the make and model of this product and where it was purchased from. Maytag I want every penny back. And, should hold you responsible for ever time I have had to go to the wash house because my brand new set wont work, and your company wants to service it every time I try to wash. I purchased this appliance on the strength of the well known name, that was the wrong thing to do.
We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.
When I attempted to contact Maytag about an issue in my 3 month old washer all I received is an automated email back saying to contact one of the repair places on their website. There was one, so I notified Maytag I would contact them. I contacted them. They said Maytag had not notified them that this was a warranty repair and if I wanted them to come out I would have to pay for it. I have attempted to contact Maytag several times to get this straight. Guess they are trying to wait out the warranty to respond. Will NOT EVER buy another Maytag. Too bad they used to be a good product.
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).
Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
I owned my double oven Maytag Gemini for 14 months and I was absolutely satisfied with it. I was running a cleaning mode on the bottom oven and the lock froze. I have tried everything with it to unfreeze it, including the suggestions offered on the internet. I havent been able to do it on my own and I cannot afford to hire a repairman. I called the help line offered by Maytag (after waiting for 32 minutes), the representative actually laughed at me when he found out it was past the 12-month warranty. Though this laugh may be unusual, I feel it is very indicative of the way Maytag handles any problems; Maytag doesnt stand behind their items, they are now built shoddily and they could really care less about retaining their customer base.
I bought this machine about a year ago. It does not wash your clothes good. Stains nor smell does not come out. It makes this god awful noise that can be heard throughout the house... It suppose to save on your water and electric bill but no savings for me considering I have to wash items 2 or 3 times... I hate this washer and I paid a lot of money for nothing coz that’s what it does - nothing!!!
I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!
I purchased a brand new MHWE450WW01 Washer and MGDE500VW2 Dryer in February. The dryer takes forever to dry something; seriously, 3 hours for jeans! The washer sounded more like a jet engine taking off. I called Brothers Main, they sent a service person who identified right away that it was a known problem and he had over 6 repairs already, but be prepared to wait up to 3 months for the replacement parts. This is ridiculous. The service center, you can never get through to them and when you do, they dont seem to care. I had a 10-year old washer that made less noise than this brand new one that I spent $1800 for.
I agree with everyone one else and their experience with these washers. I took advantage of a credit for those replacing old washers with new HE washers. IF I COULD ONLY GET MY OLD WASHER BACK!!! Its only 2 years old and it sounds like - what others have said, like a B52 taking off (during the spin cycle). I dont have rust spots inside of the machine or out so Im not sure what the issue is but I really dont want to invest in a couple hundred of dollars to this thing. It stinks, doesnt clean well and now this! VERY disappointed...VERY. As a single mom, the thought of finding money to replace something that is new just disgusts me! Nothing like the old washers that last for 18+ years. Nice Maytag I will never purchase another product of yours and will spread the word!
My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It’s broke again. It’s a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.
We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!
Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.
I bought this range (Gemini Double gas range) in 2010 but was not installed in my house until 2011 due to time delays in kitchen re-model. I paid $1310.00. It was serviced 3 times once under warranty. About a year ago the igniter went in one of the ovens for the second time and one of the stove burners wouldnt light. Since the other oven and 3 other burners worked we didnt call for repair, then a second burner stopped working and we called our Maytag dealer. 2 different service techs came one with more experience and both said the same thing the stove wasnt worth fixing due to cost of parts. One of the problems was the screws in the burners couldnt be removed due to rust and deterioration of the screws. They would break and cost other components also to be needed. So after 7 years of use and already having repairs done I have to buy a new stove. It will not be a Maytag. I also bought a top of the line Maytag dishwasher and one month past the 5 year warranty the electronic panel burned out. After calling Maytag and complaining they did agree to pay for the part close to $300 but I still paid for labor. When I looked at reviews for the oven before purchasing they werent too good but wanted a double oven at the time and always had good luck with Maytag in the past. I thought buying a higher priced model would be better quality. Not so. After calling Maytag today the best they could offer was to buy an extended warranty for $380, I declined. My advice - Listen to the reviews. The Maytag repairman isnt sitting around idly anymore!
I purchased our Maytag Dishwasher in 2014 (Model # MDB77495B) and after a little over a year, of course after the warranty had expired the panel started to act up. I did get it repaired costing over $300 for parts and service thinking all is well. The repairman that came out had to come out twice once to look at and then again to fix after the part came in. We had a conversation and he said that was common with this brand, the steam sometimes affects the panel. I spoke with Maytag about getting an extended warranty but after looking at the cost passed on it. Well now the panel is acting up again. If Maytag thinks I am going to have another repairman come out well think again. I will see how much the part cost and do it myself if it cheap enough, if not I guess Ill be back to washing dishes by hand for awhile. I bought this brand feeling that it was American made and the cost was on the expensive side that it would last. I am disappointed that this has happened again. For the money spent it should last at least 10 years. My old dishwasher that was given to me used lasted over 15 years with not one problem. Its a shame we cannot get good working appliances as we did back in the day.
We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I cant believe weve only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didnt close, I thought I forgot to close it. But after reading your reviews I now realize its one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
I bought a Maytag Dishwasher Model #MDB7749SBW2 in 2013. It worked great for 2 years. In 2015, the control panel malfunctioned. All the lights on the control panel would light up and the dishwasher wouldnt start. I called Maytag. They sent out a service tech. He replaced the control panel. I started having the same problems two years later, 2017. I called Maytag today, 9/11/17, to see if they had recalled this dishwasher. No, it hasnt been recalled. They offered to sell me a extended warranty for $400+, that would pay for the service call and parts or, I could find another Maytag, Whirlpool or KitchenAid dishwasher and depending on the model, I could get a 25-45% discount on a new one. I asked why they havent recalled this model, due to the problems that so many people are having. They dont know. Im writing this review to let those of you who have bought this dishwasher know, that the product is faulty.
I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.
The Maytag Bravos XL low water washing machine is very disappointing. About 20% of the time it needs a second rinse because there isnt enough water released to rinse clothing. Forget washing anything large. It just doesnt do it. Waste of money. The matching dryer is just fine - no complaints.
Dishwasher control board has completely started blinking cancel when not touching it, ran for the entire time I was in Church. Numerous problems, only 2 years old. NEVER would I recommend this brand, EVER!!!
I thought I was safe in buying Maytag for all of my appliances in my new kitchen. I bought a double wall oven Maytag MEW6630DDS. I bought it in late 2010 and have had no issues until August of 2018. I rarely use the bottom but used it in August of this year to cook cupcakes. After baking them and leaving the kitchen for a short while I heard a loud explosive, shattering sound. I walked to the kitchen to see that the bottom oven door had shattered into a million pieces. Thank the good Lord that I was not near it. I contacted Maytag to see if there was a reason it would have done this. They said that there had not been a recall. They sent a repairman at no cost to look at it. He came, took it apart and had no reason for why it would have done this. He left it in pieces and said that he was ordering the replacement door. Maytag advised us to turn off the breaker to the oven. After a month without ovens, the repairman called and said that the part had been discontinued. HA! You think?!? It has the potential to explode. It should have been recalled, not just discontinued. Maytag offered us 20% off a new set of $3000 wall ovens or $150 to pick ours up for disposal. Talk about saving the company money and screwing over the unlucky recipient of a defective product. They ought to be ashamed. I am going to have to replace the broken glass with aftermarket glass. What is going to happen when I use the self cleaning option? What happens when the top door explodes. I am scared to use my very expensive wall ovens that I thought would last at least 10 years. Shaneka at Whirlpool said that people have appliances fail all the time and just have to buy replacements. Do all of them have to replace ovens because doors explode for no reason? I am not the only one this has happened to. I have found several other complaints of this on the internet. Why did they discontinue these door? I wonder.
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
We purchased the washer and dryer in June 2009. This past weekend, I noticed that the washer was leaking. The price to fix it is half of what a new machine will cost. I am very disappointed in Maytag. When I purchased the machines, I thought I was purchasing a quality product. Ive had paid much less for washers that last longer. Needless to say, I am shopping for another washer this week and it will not be a Maytag or Whirlpool. They are pieces of junk!
The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.
Works quietly and efficiently and I love it! I dont even know its running and the dishes are sparkling clean when they come out. How could ask for anything more. I would always purchase this brand again. The reliability is another factor, I have had Maytag before.
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
Maytag Bravos Automatic Washer 300 - I purchased this washer on July 29, 2010 from HH Gregg. It is less than 3 years old. The washer stopped mid-cycle, did not drain, and displayed the code Ld. The service company recommended by Maytag said that the control panel is defective, and the cost to repair/replace it is over $550 and isnt worth fixing since, he says, these washers are notorious for having problems. Maytag is unwilling to recall this washer despite all of the problems that have been reported. They are unwilling to even admit there is a problem.
I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?
Pretty much the same complaint as Ive read about the Maytag dishwasher control panel issue. I purchased ours in Nov. 2009, issues began in April 2011, and service call for $129 where the technician said it needs a replacement control panel. I spent another $130 for the part and warranty on this specific part. In December 2011, issues occurred again. I ordered a new control panel in January and was told 3-5 days, called after 10 days and was told it was on backorder and should be shipped sometime in March. Youd think the Maytag President would be embarrassed for producing a product like this that in my eyes has tarnished what was a reputable household brand. Not that it will do any good but I will mail a letter to the President. One positive, our kids are learning to wash dishes the way I did as a kid, by hand. I sure hope the new control panel we hope arrives in March fixes this problem for good.
I purchased a Maytag dishwasher because they are supposed to be known to be a good brand. But my dishwasher is 3 years old and it started rusting around a steam vent on the outside of the door! This issue has been ongoing but as Ive been busy, I havent had the time to address the problem with Maytag since its out of warranty anyway. But I feel like this should not be a warranty issue to begin with, it should be a recall issue. I had a plumber look at this, and he said that it was caused because the vent was not properly sealed during manufacturing. Now it looks as though mold spores are growing inside the steam vent! Maytag will not stand behind their product, so why should I invest anymore money into it?! I would rather purchase another dishwasher (OTHER THAN THIS BRAND) than dump another penny into this garbage dishwasher!
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.
In the process of self cleaning mode, oven died with door locked. Thermostat and thermal fuse went out, couldnt get oven door open or control the situation in any way except pray for no fire and wait for hours till oven cooled down. Door could not be opened, it died in lock mode. Called repairman, already in to 2 repair bills, still not operating. Called Whirlpool and Maytag, no help!! But amazingly they have created a new kit for the blower unit in this oven, model # Mew7527AW00. I paid a bunch of money for this oven, which replaced a 40 yr. old oven that had been in its place, operating fine, but it was Aqua Blue!! Its so sad that a huge Company as this will not help with an almost new Oven??
The performance of the refrigerator is disappointing. It was difficult to find someone to repair it when the freezer fan motor went out. It makes noise, shelf space is insufficient. Temperature mechanism often doesnt work properly.
I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.
Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.
We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.
I moved into an apartment home in June 2016. My apartment was furnished with all new appliances. The washer & dryer were purchased in May 2016. I live alone so on average I do 1 load of laundry per week. In November I noticed paint peeling on the inside of the dryer drum. Each time I use the dryer more paint peels. I contacted Maytag because I figured the dryer was still under some type of warranty. They sent out a technician only to tell me this was a cosmetic problem and cosmetic problems are not covered under the 10 year warranty. I would need an authorization code from Maytag if it was covered under warranty.Again, I contacted Maytag and now they want to send another technician for a second opinion. I dont feel this is cosmetic because the dryer is only 6 months old and already the paint is peeling. I feel this is a product defect because this type of problem shouldnt happen on a new appliance. I have scheduled an appointment for a second opinion and if he says its cosmetic then I have to pay out of pocket for the repairs to fix the problem. I thought Maytag stood by their product and customer satisfaction was a top priority. I guess I was wrong.
I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.
I had the old style machine and finally it gave out and I bought an LG HE Large capacity. It was a well I can print it here but kept the machine for 5 years and gave it away. I bought a new Bravo Maytag set 5.2 with the old style agitator thinking I was going to get a great machine and NO. These new machines do not use enough water in the load sensing and clothes on top never get in the water. They come out with soap stains even with a double rinse. And no I am not using too much soap! My old machine had small medium and large load settings plus you could add more water if needed. Way better machine.The techs are trained to tell you this is how the machines work and there is nothing wrong with them. Finally an honest tech told me they are having all sorts of complaints and problems. If all you wash is bedding and dress clothes you get by but if you really have soiled clothes you have to do a lot of prep and then stop in the middle of the wash cycle and rotate your clothes manually! Total BS for 8-900 dollar machines. Do yourself a favor and buy a front load. At least the clothes will get flopped in and out of the water and hopefully rotate so they actually get clean. That is what I am going to try before I go back to the old scrub board and tub!
My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.
Maytag, you are still trading on your good name but that will not last! I owned a Maytag, agitator style, for 20 years and it was still running just fine when we built a new house. I thought it would be wise to buy new appliances for my new laundry room so I chose the beautiful and expensive Maytag Bravos XL. I regret that decision. The washer lasted 4 years and began to have problems draining last week. The liquid that stayed in the washtub until the repairman could get here was so foul smelling! He came back today to replace the drain pump and now the washer is showing that the interface and CCU are not communicating. So now we are ordering another CCU and I hope this fixes the problem. I agree with all of you who say you will NEVER buy another Maytag again. Maytag, are you listening?
I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.
This is a review of a washer that is no longer sold. I bought a top of the line Maytag washer 45 years ago. After around 25 years the control (all mechanical) started sticking during the cycle. I opened it up, sprayed it with TV Tuner cleaner, worked it a few times, and it has worked perfectly ever since. That is the only problem or repair on that machine since it was purchased!
Worse washer ever, clothes are dirty and smelly. Customer Service is even worse. After a normal cycle clothes come out half wet, never enough water in the machine. Everything gets washed on bulky and there is soap residue on everything. Have taken clothes to the laundromat on several occasions just to get them clean. I cant wait to get rid of this piece of crap!!! Never ever buying Maytag again!! Warning to everyone... DO NOT BUY THIS MACHINE!! And with the extended warranty, they still dont cover it. :(
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
Bought Maytag Electronic Washer and Dryer on Feb. 7th 2020. On July 10th control board went out in dryer. 3 weeks without a dryer and hanging clothes in 112-118 degree weather in Arizona. I am 77 years old and too old for this. Dont buy Maytag!!. Had Whirlpool Washer and Dryer for 22 years. Never a problem, regret buying a Maytag.
We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.
Have a Maytag refrigerator, less than 2 years old. Water is leaking from top of the inside of the refrigerator, presumably related to water dispenser, unrelated to filter, and dispenser still functions. In shock, Ill have to pay an additional $347.00 to Maytag for an additional warranty if I want them to remedy this!!! Model # MFT2672AEM10. Buyer beware! Upset that such a new refrigerator would have problems - more upset that the company is making no efforts to make it right without charging more. The refrigerator was not cheap in first place. Also the time spent to have someone come out... Maytag advertises repairman boredom.... Never had another problem with other appliances unless they were much older!!!
Maytag Centennial Washer - Bought washer because of brand name and was that a mistake! This is the Loudest, noisiest, banging clanking washing machine I have ever heard. Every time I do a load of laundry the washer moves a foot from the wall and I have to continually move it back. Needless to say I hover over it all the time when I do laundry. It isnt even 2 years old and we are going to go buy a new machine, AFTER looking at reviews!!!
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!
We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.
We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.
Our new washing machine (Maytag Maxima XTLM Front Load Steam Washer & Dryer w/ Pedestals) has developed a loud knocking while running which the authorized whirlpool repair provider said was due to internal ball bearings. He said that the washing machine caused the pedestal to become warped and the only way to stop the knocking was to replace the pedestal. Whirlpool refuses to replace the pedestal saying that the pedestal must have come that way or was installed incorrectly or was overloaded. There are only two of us and we never overloaded at all. The knocking started several months after the installation. If the pedestal was defective (came that way), why wont Whirlpool replace it under their warranty?
Maytag will not fix 2 major issues with new $700 Maytag dryer bought from Home Depot who takes no responsibility. They wont return it. Maytag wont replace defective dryer unless technician from totem appliances cannot fix problem. The tech ordered a control board and timer. Only installed the timer. He did not fix 2 issues. Dryer never stops at OFF. Dryer leaves damp spots on any clothing whether small or medium large load. Was told by Maytag if damp spots then its OUR problem... our ventilation. No it is your sensor. Our model is ymedc465hwo serial m820. 07331. Bought in late Oct. 2018. Two supervisors later we are being sent to tech or tech company and played games with. All I know is Maytag sells defective dryers then wont replace them or fix main issue.
The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.
My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.
I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!
The control board is not working on my 2 year old dishwasher. I now see this is a common problem with Maytag dishwashers. I have called to see if there is a recall on this problem and they said no. I have been told it can cost up to $500 to fix it so I guess it is a throwaway. I should have called when it was purchased as the digital buttons didnt seem right from new. What a waste of money and I will never buy Maytag or Whirlpool.
On Thurs. Sept 25 at noon the alarms and lights started flashing on my refrigerator when I tried to get some water. I called Maytag, told them what was happening and told them to bring a motherboard when they came as nothing was working but the lights and alarms. I was told it was too close to the weekend so they would be out Mon. the 29th and I should just to get some dry ice. They came and the order said nothing about a motherboard, which is what the tech person who came also said it needed. Now they will be here on the 7th of Oct - maybe. 12 days is highly unsatisfactory for refrigerator repair. They had 4 days to see that the provider had a motherboard before the serviceman wasted a trip. Ive spent $102 on dry ice and now Im going to lose the food anyhow. I like the refrigerator but the service is really terrible so I wont be buying another Maytag appliance. The person at the call center ignored my diagnosis and it will be even worse now as over the weekend Maytag switched their call service to India!
MBL2258XES1 - Like most of the other reviewers, we have a Maytag refrigerator just 3 years old with a lower freezer that leaks water onto the floor -- and has been doing it for the last two years. We have to take the freezer apart (NOT easy), defrost it, take the back panel off, and clear the drain tube. Obviously a defective design! Cant believe Maytag hasnt done something about this!
This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.
Bought in July 2014, third service call already! To replace my 6 years old Maytag Centennial thinking I was doing a good thing to upgrade to an HE... HA! Jokes on me! Washing machine: Water level. How can you wash clothes in 1 inch of water??? Noise. Very noisy at every cycle. Shakes and easily unbalanced. Clothes are still dirty after wash (obviously if not enough water). Dryer. Noisy with sporadic blower sound (like a plane taking off - high pitched). Three service calls in 6 months??? 2 calls for cable suspensions and now waiting over a month for the tech to change the drum completely. Good thing that I took an extended guarantee, for an extra $300.00!! After Ive read the over 400 complaints about this product, I really feel like I got screwed! My last Maytag EVER!
Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their top of the line refrigerator/freezer and had the repair people 5 times in one year. It was determined that it is a bad model number that Maytag wont recall but knows it is faulty. Started with ice build up in freezer making it sound like a plane taking off. It kept running trying to defrost (energy efficient-right). The repairman put in a request to have the product replaced based on symptoms and freezer being at 26 degrees. We had to wait five business days for Maytag to review it. I have a family and was having guests. They told me to buy a dorm refrigerator and they would send me a small credit towards it in 4 to 6 weeks. They finally agreed to replace the known faulty model, but I have to wait for the exchange team to contact me (2 weeks later). I keep calling and leaving messages but cant get the exchange team to even return my calls. I have my sons graduation this weekend and I dont have a freezer and my refrigerator is faulty with all my vegetables rotting within two days. It also took two days to originally get someone in management to call me back (even though it did no good - she cant help me). You cannot talk to management if you call customer service. They downright refuse! What a company!
Our less than five yr old washer finally died. It had been making awful sounds. Started in only very small loads but then started in bigger loads too. It finally stopped altogether. Model number MVWC400XW4. I would NOT recommend this washer.
We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.



