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Maytag Dryer Model MED7230HC
Maytag - 7.4 Cu. Ft. 13-Cycle Electric Dryer with Steam and Extra Power Button - Metallic Slate
One push of the Extra Power button on Maytag® heavy-duty dryers boosts drying power on any cycle by extending time, heat, and tumbling. Commercial-grade dryer technology ensures it's built to last, while optional smart electric dryer features such as remote start and cycle notifications help you stay in control and efficiently manage laundry from anywhere.
Manufacturer: Maytag
MODEL: MED7230HC
MSRP: $1144.00 USD
Maytag Dryer Model MED7230HC Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model MED7230HC
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.
Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?
I purchased two Maytag appliances; PC-touch control 500 Electric Smoothtop and a dishwasher. In less than two years, I have spent over $1,000.00 repairing these two appliances. With my stove, I have replaced the PC control board and the oven light kit. Less than a year and a half, I now need to replace the PC control board again. I have been a Maytag customer since 1976. The dishwasher had a recall for the heat element and I replaced the control panel control board and door lock switch and the main control board. I will never buy Maytag again.
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.
I purchased my Maytag Bravos XL MCT because It could wash King size comforters/bed linen. I needed a machine that was large capacity. Also it was an HE washer that cut my water usage down quite a bit and reduced my water cost. Also this machine did a great job of cleaning my clothes and household items. The features were good. Variety of load type water temp if it was delicate, bedding, denim and more. I have had it for 5 years and so far no problems. It came with a 10 year warranty.
The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.
I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.
Maytag Washer 2016 HE top loader. This washer is horrible to use. I hate everything about it. After your clothes are put into the drum and you close lid to start here is what happens EVEN though I select deep water: it puts small amount of water in and then it agitates the whole big load. This is so stupid! Can you imagine a large load of your clothes agitating with a very small amount of water in the drum?So to get around that problem, you have to push pause button and shut the lid after your soap, softener and then listen until that first amount of water fills and agitates, then you have to push pause and quickly put in your clothes. Then you shut the lid and again push the start button so it will fill with more water. Then if youre lucky in at least an hour your load is finally finished. I hate this washer. My boyfriend bought it and I asked him several times to PLEASE return it. He didnt so now were stuck with it for God knows how long. The one good thing about this is I will know to never buy one of these for my house.
First of all, Whirlpool owns the Maytag brand. Ive seen a few reviewers on here say I will never buy Maytag! Im buying Whirlpool from now on! I picture the executives smiling and nodding, Good. Maytag used to be great - machines lasted 20 years or more. Now they last about three. After one year, the paint on the washer was bubbling and coming off, and now its starting to rust. The warranty doesnt cover cosmetic defects beyond 30 days, and the warranty for the rest of the machine is only one year. Theres a reason for that - the machine will undoubtedly have problems after that. Multiple calls to Maytag/Whirlpool and they do not care. Terrible product, terrible customer service. I tell everyone I know never to buy Maytag or Whirlpool.
Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.
My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).
Maytag washer not draining properly. Called Aug 15 for help. First tech in on August 23, makes a diagnosis, orders part; no news, I call, am given Sep 15 as next date. Come 9/15, I take off from work, only to find out tech cannot come that day, to reschedule. Next tech comes 9/25 with a different diagnosis and different part to order. By October 3, an announcement that part came in, to make an appointment. By now, its been a month and a half, I am so angry. I call a friend, who fixes it in 15 minutes by simply clearing a clogged drain filter. This is unacceptable: the inordinate wait, incompetent techs, unresponsiveness from customer service. I cancelled my contract with Maytag Warranty/AIG.
In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!
I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.
I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????
Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...
We bought our Maytag dishwasher because of the topnotch features; such as 10 year warranty, low noise level, maximum cleaning power and it looks great. The dishes come out exceptionally clean and don’t needs to be rinsed prior to putting them in.
Two months after my warranty expired, the motor burned out on my dishwasher. I called Maytag to see what they would offer, but they would only offer a discount on the actual part. I was so angry I was ready to buy a new dishwasher and forget about them...but I dont have that kind of cash to throw away. After going 5 weeks without a dishwasher (first-world problem) I paid for the part and a repairman to come and fix the dishwasher. Now 3 months later, the touch panel wont work. I am so upset that I wasted the money to fix this piece of junk. I will never purchase another Maytag again.
Maytag French door model is four years old. Water accumulates on the freezer floor in small puddles. As I read other comments, this seems quite often the case. I should probably pull out the refrigerator to see if I have water leakage on my floor. From reading other reviews, it appears that Maytag does not stand behind the product. Am I forced to do the repairs myself, or am I forced to find a repair person and hope their fix eliminates the problem? Any advice would be helpful.
I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!
My Maytag washer is only three years old and the control panel completely went. Not only did it cost me the service call, they want $360 to replace the control panel. I called Maytag/Whirlpool to see if they would help with the cost of the part. I am 60 years old and the only one who uses the washing machine. It is not beat up. Maytag would not offer any solution at all and refused to even pay for any part of the control panel. They said it was really my tough luck for not having bought the extended warranty. When you spend so much for an appliance, you do not expect it to only last three years and you should not need an extended warranty. I am so disappointed and I will never buy a Maytag or anything from its parent company Whirlpool.
Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.
Like many I have never wasted my time writing a review, this time I have had it. Purchased all new appliances from Maytag, biggest mistake I have made in the last 10 years. Front loading washer is the main culprit. Doesnt clean clothes, have had to replace the rubber boot on the inside twice now, machine is only 3 years old. Maytag basically treats you like youre stupid, resend instructions like that will fix their broken P.O.S machine. I will never buy another Maytag and will be sure to let everyone know what a piece of garbage, from machine to company! Sad that the overall reviews on my machine are 1.3/5 stars on Maytags own website. Oddly, I cannot write any review on their site, Maytag must have realized what a POS theyve been selling and now block reviews. Im thinking that we should get enough owners together and file a class action lawsuit, maybe that would change their tune??? Never BUY MAYTAG, PLEASE keep in mind THEY are UNDER AN UMBRELLA with WHIRLPOOL and MANY OTHER MAJOR PLAYERS... Do not let them scam you the way they did me! If you work hard for your money spend it on a more reputable brand that will not try to stick it to you because they build junk!
Fifteen months after purchase, the lid lock and motherboard goes off. It was replaced with new parts and the machine still doesnt work. Cost of repair is equal to the cost of the machine. With or without an extended warranty, the expense is not worth the investment. While shopping to replace the machine, the dealer finished my sentences on Maytag washers.
When I went to use this machine (maytag bravos). I noticed there was like a 1/4 filled in tub, checked water flow, that was fine. Then read the manual that Maytag sees using Less Water is better for clothes, I always thought it was less detergent, ohh well. Wouldnt recommend this item to anyone.
#Mgt8885x500 Maytag Gemini. After oven heats up, racks fall. What should I do. This is a safety issue. Help, afraid to use oven.
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.
Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.
A refrigerator we have had for just two years has been leaking water from the freezer and damaged our hardwood floor. We thought it was someone dropping ice or leaving the freezer drawer open but no, there is an admitted problem with the mechanism. No coverage from Maytag for the cost of fixing THEIR MISTAKE. The company doesnt seem to care. Got the run around from their management.
Our bottom freezer began building up ice. We cleared the ice and unclogged the drain gasket as per the many instructions that we found online. Researching this problem, I discovered very quickly that this is due to a faulty design of the drain grommet. A new part has been substituted by Maytag. I called Maytag customer service and they refused to supply the replacement at no cost to me and claimed there is no quality issue. This is not about the $20 for the part. It is a leading consumer brand disregarding customer satisfaction. This is also bad business. They will sacrifice their reputation for a $20 part on a $1,000+ purchase. They need to be put on notice that they cannot get away with this in the age of the web where there is total transparency.
I bought the machine at Lowes. It was cheaper than the regular old agitator washers which should have been a clue. I like the old agitator washers that fill as you put in the clothes. Lowes installed it, turned it on and did not seem to care that although water should have been entering washer, none did. They rushed out. Ok, my water to the washer was bad so it was a simple plumbing fix. Less than 1 year the machine was full of water and would not agitate, spin, drain or anything. It sat full of water. My brother looked at it, fixed the hose that was no longer attached and it worked! Yeah for 1 year almost when again the belt came off, fixed again. Trying to find correct belt is starting to annoy me. I want to take it and dump it. It looks pretty but is nothing but a piece of crap. Maytag, shame on you!!!!
Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.
I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.
2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.
Buyer Beware!! Purchased my Maytag over the range microwave in May of 2014. It has a manufacture date of Feb. 2014, and it is now Sept. 2014. It is a very nice looking unit but a bit oversized. My handyman that installed it had to raise my cabinets above my stove two inches to avoid it being too close to the range. The motor is pretty loud and It often times does not heat evenly. The light on the unit that shines down on the range is not much better than the power of a night light which is a bit disappointing considering it looks like a higher end unit, and down to the reason I am writing this review today is that for the first time I went to change the bulb. I unscrewed the the light cover which is placed awkwardly toward the very very back of the unit, only to find that when I went to twist out the burnt out bulb (that has been in there since I purchased the unit) that the bulb broke off after hearing what sounded like the break of a seal of glue, and the bottom aluminum piece of the bulb is stuck in the bulb socket. I found that the bulb is placed in an awkward place behind the light cover. Instead of the bulb facing to the left or the right or to the front of the unit it is facing toward the back which is making the bulb socket impossible to see, which means that in order to screw in the bulb you are screwing it in from an angle that you cannot see unless you climb on the range and lay on your back, or get a mirror to help see where you are screwing in the bulb. This is just a very awkward and unpractical design coming from such a well known company with such a common and ordinary product. Now I am sitting here writing this review and I am trying to figure out how I can remove that little piece of aluminum stuck in the light bulb socket and since it is not facing to the left or right and facing toward the back, it leaves me about less than 1/2 space to work with using my hand or a tool to remove that piece, or I can just leave my broken bulb piece in there and screw the cover back on until I call service for Maytag. I believe it is still under warranty but from others experience that I have read about I am not feeling confident I will receive great service or a desirable outcome. Wish me the best!! Thanks for listening!!
At first the Maytag Bravos XL top load washing machine met all me expectations. After 3 yrs. the top where you load bleach and fabric softener began to rust. This is not covered under warranty. My last washer was a Whirlpool and had it 15 year and never had that issue. So it cant be from the water, just poor workmanship. Very disappointed. Now my lid came loose and is ready to fall off. Would not recommend.
I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.
I have a Maytag dishwasher; a nylon roller for the upper rack cracked. It is held in place by a hex head screw. The roller is about $1.75. Maytag will not sell me the roller. I have to buy a complete rack adjuster assembly for $46 to replace a small nylon roller that screws in. I have had these problems before with them. I guarantee that I will never buy another Whirlpool-manufactured appliance. This is ludicrous!
I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.
I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.
We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!
We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.
We purchased a Bravo Maytag series top load washer from Sears in June 22nd 2013. See receipt for verification of sale. It seemed to be alright and we were hoping to be a lucky consumer, but now it is January 2015 and today I could smell smoke along with a weird smell (like an auto repair shop smell). I immediately was concerned about the entire house catching fire. Luckily I figured out the smell was coming from the washer and was able to pause it, stop, and then turn off. We are not happy. Our whole main level smells awful. And Im pregnant so this is probably not good to be inhaling. We are looking for recalls that may be out but weve only seen front load recalls not top loaders. When we bought this it had great reviews, but now it appears there are so many complaints, so my question is: Why isnt Maytag doing something about this massive problem?
Mine is the Chrome Maytag four-burner cooktop model. About $700. I installed it with ease. After two years there are only one or two slight scratches. It sees full meals for two cooked daily. The grate is first class and looks new, the top itself is easy to clean with a damp soapy cloth and mineral oil. There is easily enough BTU power for any size of pro pan. The igniters are healthy and fine and a repair would be easy.
Had the new set for over a month now and are very impressed. If you actually know how to do laundry, and dont load it up to the top with greasy, dirt filled work clothes, etc. (like some **) you will have no problem lol. We have Absolutely nothing bad to say about Maytag products, and the new set is amazing!!!!
Peeling of paint off the oven finish, inconsistent heating, fan goes on and cant shut off until the oven cools, have to leave door open in order to shut fan off. The paint peeling is really bad. It is right where the heat escapes from the oven, have to touch up paint every so often so it doesnt look so bad and the discoloration is covered besides the peeling.
Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor
I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.
Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!
My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.
I bought a Maytag washer and dryer in Cookeville TN. In 2018. After a year it quit. The service man from the authorized dealer in Cookeville could not repair it. After numerous calls Maytag sent a service man to repair it, this took about three weeks. This washer is a Maytag industrial, it has a 5 year parts and labor warranty, and 10 years on the motors. Now it is out again, after calling Maytag, and holding on the line for an hour, finally I had to chat with someone, and they set up an appointment for about 3 days. So service company call now and says it will be another week before they can sent someone to look at it, and another week to get the parts. They also questioned my warranty. I gave high dollar for this washer, what’s happened to Maytag?
I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.
The HE version of Maytag washer leaves the clothes smelling bad. There are suggestions to remedy this, but why do these type washers cause this? The suggestions dont work. No more HE washers of any brand.
Water ran out of washer and flooded my garage. 1) Replace computer. 2) Wrong computer. 3) Water still flooding garage. 4) May need water valve. 5) Showed up didnt know what to do, then left. 6) Whole new tub - 3 hour repair - 2 weeks until they have time to repair. Still waiting. HELP.
Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.
If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!
I have never owned a Maytag in my life but was told it was the best on the market. That is so wrong. I purchased my Maytag Bravos washer and it has been a nightmare. Never again will I buy a Maytag. I have replaced two belts. It never spins the clothes out. Always have to restart it to respin. It turns off in the middle of the cycles. It will take hours and hours to do one load. At this time it just puts up the minutes and counts them down...does nothing. I am just fed up with this washer. I also bought a Maytag Centennial Commercial dryer. I have replaced a belt once. I would highly recommend not buying the Maytag Bravos washer. Save yourself the headache.
Weve had this washer for five months now and really regret buying it. It cannot remove even minor stains and often leaves residue on clothes, even with extra rinsing. I spilled coffee on some fleece pajamas and it took four washings to get the smell out.
This washer is the worst piece of junk I have ever purchased. From day 1 it never cleaned my clothing. It was too much money to call a repairman so I have lived with it since October 13, 2013 and I have finally been able to buy a new washer this week. My husband would come home from work and ask me why I put dirty clothing in his drawers, he said his clothes stunk and were stained. This washer just did not clean the clothing. It didnt use water. I cannot say how many times I would open it after washing a load and the clothes were dry. It saved water alright, it didnt use any and it was installed properly. If you are going to purchase a Maytag Centennial, run. Dont walk. Run, fly, look the other way, just dont buy this HUNK OF JUNK! I cant even sell it, so we will sell it on eBay for parts just to recoup some of our hard earned money! MAYTAG YOU SHOULD BE ASHAMED OF YOURSELF!
After one year of service from our Maytag Jetclean Plus Dishwasher with Toughscrub the circuit board went out. I have been seeing and hearing other people complaining about this problem. We purchased this device based in large part on Maytags reputation for reliability. I am not happy with this machine. I will complain to the company and write another review based on the results. I suggest Maytag goes back to the old knobs until they can assemble and protect the circuit board, which I believe was damaged by heat and moisture.
The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!
We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!
The washer is very aggressive - it will tangle the clothes and actually tear them if they are thin. There is little control with the speed or water temperature or with the amount of water for a load of clothes.
Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.
2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.
Bravos MCT - I researched online and bought the highest rated machine that had the features I wanted. I like the top loading and the less water used. It cleans well but I would like more control like water temperature for example. I have had this washer about a year. I also want quiet but did not get it in this washer. That is tough cause you dont know until you have it! I think that it is hard to buy big appliances and be happy with them at my age because at 70 years old you remember when a washing machine was built to last a lifetime! Now they last maybe five years and they cost as much or more! I am not interested in lots of the bells and whistles. I just want a washer that will last and does its job. Mine has a glass door in the top so you can watch your wash (I guess..). Well, who wants to stand around and watch your wash...get a life!!! Also, it fogs up right away so you couldnt see it if you wanted to. It all seems pretty silly to me but I guess that is the way the world works today. So I go with it and I watch my wash.
Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.
I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems. I should have just fixed it. I’m sure I wouldn’t have spent as much money on repairs as I have with this one. You remember that lazy Maytag repairman that was on TV for so many years, you know why you don’t see him any longer? He is at my house repairing my ** dryer! You never, never hear me say this but the next dryer I buy will be made overseas. My last appliance purchase with any of these name brands on them: Maytag, Jenn-Air, Amana, Admiral, Crosley, Magic Chef, Performa by Maytag, and Norge.
Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.
Have owned washer and dryer for one year. Liked the styling, basic functions and the manufacturers reputation. Also liked the fact that there was a rebate on the pair. We bought the entry level Maytag pair from Lowes. Lowes delivered the units quickly. Thats the good news. The BAD news is (they) dont tell you when you buy the unit that you have to buy and use special detergents. One of the cycles on the dryer stopped working within ten weeks. But the REAL thing we hate about these is the fact that they are built out of PAPER-THIN METAL. If you push on it hard with one finger you will have a permanent dent. They proudly display American flag stickers on the units proclaiming Made In the USA. They should be more concerned about the quality of their construction. A local appliance salesman told us that twenty years ago (these) appliances would commonly last fifteen to twenty years. Today you are lucky to get five or six years (But then they get to sell you another, and another, and another).
We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).
The way the side by side fridge/freezer is built contributed to several injuries. I am 60 tall and of normal size, and accessing anything in the side doors lower down always results in smashed head, near bleeding injuries. I am so sick and tired of it. No other fridge has done this to me. Add that to the shelves being near razor sharp. One of these days this fridge is going to land me in the hospital with a lawsuit. Most people are not 3 feet tall or 8 feet tall, thats the only way to use this fridge safely!
I purchased a new Maytag from Home Depot. It was delivered and installed by them on 7/20/12. Today is 9/18/12. It is less than 2 months old and the tub is starting to shred around the upper rim. I called to get it repaired. What a nightmare. First I tried to understand a Filipino woman through a bad connection. She advised me to call a different customer service number, 1-800-688-9900. I talked to Crystal. She called up information on me using my phone number. She asked for the serial number as she had the model number available from the online registration I completed on 7/20/12. I told her I do not have that and asked where it was located. I also told her that I was unable to get it at this time as I am handicapped. She advised me that I had to show my repairman the receipt or I would have to pay a $60 service charge. I get nervous about throwing good money after bad. So I then asked why. If the serial number is so important, why is it not a required info when you register online? She had no answer. I asked to speak to her supervisor. I waited 4 minutes. Enna finally came on the line. She gave conflicting info about my online registration. She said I was not registered online (if not, how did Crystal have all my other info including my model number? Why did Crystal tell me I had registered without the serial number?). Enna told me that the repairman could key in the serial number when he gets to my house and if my washer was under warranty, I would not be charged. Again I asked why, if the serial number is so critical to the process and with all the info they seem to have on me (name, address, phone number, model number, place of purchase, date of delivery, etc.), why is the location of this very critical number is not in the owners manual? Why do they allow you to register without it online and why dont they track sales and delivery by serial number? She was unable to address these issues. I asked to speak to her supervisor. She told me she would give me her supervisors name and number (Kim, **) but she would not give me a last name or contact information. She told me that she was the highest level that I was allowed to speak with.Bottom line, my Maytag is falling apart, getting through the red tape to get it fixed under warranty is silly. Maytag ignores its own concept of tracking by serial number and does not support the use of serial number by telling you where it is located on an appliance or requiring it to register online. Calling customer service is a joke! I was mad when my new $800 washer started to fall apart. Now I am just sad with the way we allow manufacturers to treat us. Mad about the way we allow them to operate in the United States. They create junk or junk parts overseas, products fall apart over here, calls for repair get routed around the world, and then they create more red tape and call it customer service. I made one bad choice. Hopefully, you are reading this and can avoid your own.
I bought this Maytag MCT washer and dryer set brand new from Lowes October 31st, 2016. When I washed the first load it made so much noise I thought it was broken. Called Lowes and they said it is just noisier than the older ones. This is the water/load sensing model, supposed to be great. I am usually here by myself, so at most I wash one load of clothes a week. I have a queen size mattress pad in there washing right now. This pad fills up the drum pretty much, I have it on deep water but that only gives me maybe 1/4 of the drum that has water in it. The pad is wet from wicking, NOT from the water covering it. How is this supposed to clean anything when the water is not covering the items?When it spins out, it gets off balance easily. The manual says to not worry about balancing load as you put it in there, but doesnt make any sense to just cram on one side as the water isnt going to float the cloth around to balance. The settings for Bulky does nothing more than the setting for Deep Water, you still do not get enough water to wash your clothes.It also does not do any good to add fabric softener to the machine, as it seems to just take it all out, you cannot smell any fabric softener on your laundry when you are transferring it to the dryer. And the laundry when dry isnt soft like it was with the old machines. I will be 62 in December 2017. My parents always had Maytags, never a problem. This is the 4th set of Maytags I have had. And bought a set for my daughter in 2013 also. And this by far is the worst. Their quality is completely gone now. Nothing but cheap made products that are predestined to fail. Friend across the street said she had looked at this set when she was in market to get a new set. She has an friend who works on appliances and who works for stores selling these models and he told her, they were not worth buying. Wish I had known that. Do not waste your money.
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.
Bought Bravos XL washer and dryer about 4 years ago at Home Depot. The dryer is fine. The washer not only doesnt clean the clothes unless you have it on rapid wash - but every person that is here when I wash clothes is shocked at the noise coming from it. I always say my laundry plane is landing or taking off. Its out of control.
My new fridge iced over top to bottom. It started making horrible noise then ice maker stopped working. Called MY repairman. Thats when I found out about all the ice. He told me to thaw out and hed be back. It thawed out and then freezer went out. ALL my freaking meats and frozen food had to be thrown out. Now water keeps Flowing out on my NEW tile! Called my repairman back. He came back then informed me it was junk! He said several other customers having same issue. My daughter has the same refrigerator and it broke down just like mine! My repairman also said a big issue with your junk was you used parts from other brands to fix!After reading all these complaints I can see no sense in calling to get it repaired. Its obvious we are all having the same issue. Maybe someone from your ** company could check them out. I dont have the money to buy another fridge! My 85 year old uncle with Alzheimers lives with me and I dont want him to slip on that water and hurt himself! I think all of these complaints need to go to BBB. Thats my next step. I believe you need to recall this junk or give us our money back! I need you to respond or Im going on blast to let everyone know how you treat your customers.
Does not clean laundry, leaves dry untouched spots, all my clothes look unwashed & the rinse is terrible, leaves dirt on clothes due to little water in cycle. Im a senior on fixed income. I cant buy another machine.. I called Maytag within a couple of weeks of using washer. They told me We have No guarantee for Customer Satisfaction. This is a complete scam on their part. If I could of afforded a Lawyer I would of taken them to court. They knew what they were selling & somehow got away with it. Give the people what they pay for, not the Bravos piece of Junk. Can only wash on 1 cycle to get wet wash. But paid for other useless cycles. Who made this machine & who allowed it to pass to the unfortunate Consumers. If anyone can help getting Payback from Maytag, Please let us know... Better business Bureau should get after them.
In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.
I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.
Maytag AquaLift Oven #YMER8880BW - The aqualift technology does not clean the oven. It is sorely inadequate. I bought Maytag because of its reputation. This range should be recalled as should all their ranges with this useless technology. Buyers BEWARE! Do not purchase any range from Maytag which advertises Aqua Lift technology. This purchase has soured your reputation Maytag. I also purchased a fridge with the stove. I will NEVER buy a Maytag product again. I also would like to ask frustrated and disenchanted readers how they are getting their ovens cleaned. What product(s) can be used. Maytag - complete FAIL!!
I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.
Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.
I am a Baby Boomer... just like so many of us, I watched those lonely Maytag Repairman television commercials. Yes, silly me I purchased our top loading Maytag Bravos XL because of the brand name and because the machine was large enough to wash our bedding. Well, like so many fellow purchasers have found, this machine does not get the clothes clean and leaves soap spots all over the clothes. Its embarrassing. Additionally, there is that funny smell after the clothes come out of the wash. Well, Maytag has really done a number on us all. Kudos to their research & development department for creating a washing machine where the clothes come out dirtier. Has Maytag thought about a RECALL? I will tell everyone I know to NEVER buy a Maytag.
If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.
We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!



