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Maytag Dryer Model MGD7230HC
Maytag - 7.4 Cu. Ft. 13-Cycle Gas Dryer with Steam and Extra Power Button - Metallic Slate
One push of the Extra Power button on Maytag® heavy-duty dryers boosts drying power on any cycle by extending time, heat, and tumbling. Commercial-grade dryer technology ensures it's built to last, while optional smart gas dryer features such as remote start and cycle notifications help you stay in control and efficiently manage laundry from anywhere.
Manufacturer: Maytag
MODEL: MGD7230HC
MSRP: $1244.00 USD
Maytag Dryer Model MGD7230HC Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Dryer Model MGD7230HC
I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???
I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the microwave stopped working. It was serviced under warranty. However, on 10-31-11, the microwave stopped working again.
I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.
Bought brand new. No deal, not on sale, not a return. Just heres money... give me working washer. This thing doesnt wash anything. It leaves soap all over the clothes. When you turn it on and wait til it starts washing, look in there with the lid open... theres barely any water! The clothes on top stay dry! The only way to wash your clothes in it is to add three-3 gallon buckets of water at the start of each STAGE of EACH cycle! My wife showed me after three months of washing clothes like this. Anyway, to the garbage with this and back to Whirlpool basics with me.
This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.
Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.
I’m so disappointed in this refrigerator! It does not keep a steady temperature. It’s only 3 years old and will not buy another Maytag. I do like the freezer on the bottom but it also does not keep a steady temperature.
Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.
I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, but it leaves glasses stained with a cloudy haze. It also does NOT dry, even on jet steam dry mode. Bottom line, after a little research, I was the one who bought it, so I took accountability and just rolled with it. Well, the control panel stopped working this week (wont light up). I called maytag and the lady told me they would cover a service call and parts even though its not under warranty. When the service company called me, they said maytag will NOT cover cost, totally contradicting what the Maytag lady told me. After reading these other posts, I wish I would have visited this site before I bought this headache of a machine. I will never buy Maytag again!
My Maytag over the range microwave has given me nothing but troubles since my purchase. The turntable off feature never worked, and now the side control panel is barely hanging on because of broken plastic connectors. The handle is now broken in half. I will never purchase another Maytag product. Buyer beware.
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
My husband bought a washing machine for me, February 2019, based on my request for a top load and a quick cycle time. The first issue was that the washer and dryer was the wrong color. I didn’t realize that he had ordered a stainless steel set before I accepted it. When he got home and discovered it, he called and tried to get the correct color, and Maytag refused to correct the mistake. When the technician starts the washer and dryer before they leave to make sure it’s working, it immediately becomes a used item that they can’t sell is what they explained to my husband! The technician also didn’t remove a plastic bag from the dryer vent that I asked him to check on before he attached the hose to the wall! Took me 2 days to figure out why the machine wasn’t drying the clothes properly!This Maytag washer has the longest quick washing time ever! 40 minutes! I have had trouble from day one with getting laundry clean with this brand new machine! And I’ve been washing clothes for almost 30 yrs! I discovered today that this washer only washes for 10 minutes in the soapy water and then begins draining! Unbelievable! This washing machine that takes 40+ minutes to complete a load of laundry! This is the worst experience I’ve ever had with a washer in 30 years of doing laundry! Don’t waste your money or your time even to look at this machine! It’s a poor buy!
Hate my Maytag Centennial Commercial Technology washer. It takes well over an hour per load. Clothes come out very wrinkled, and my knits get holes very quickly. I would not recommend this machine to anyone. In fact, I warn people against it as I have been frustrated every single time Ive used it. Model # W10420382A.
My five year old refrigerator freezer was leaking due to a corner filler part left in the the freezer compartment that lodged over the drain hole in the freezer. It cost me $232.90 to have a repair technician dig it out. MAYTAG accepts no responsibility for poor inspection, workmanship or quality control and they will not reimburse my fee.
I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.
I purchased this washer because it has a large, stainless steel drum, and a deep wash setting. My laundry comes out very clean, and I do not need to run it through an extra rinse cycle. The sensor determines what size load I put in, so I am not wasting water on small loads. Overall, I am very happy with my washer. I purchased it about six months ago.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.
I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.
I purchased a white Maytag gas stove over 12 years ago. It has been great and never caused any problems. I live alone and rarely use the oven. However, I use the stovetop daily for cooking. With continual use, it has a lot of nicks and scratches. It also has stains inside the glass oven panel that I cant clean. The glass would have to be removed in order to clean inside. This is why I give a rating of 4 stars. If I used the oven more frequently, I would notice if it had any problems with the temperature, proper cooking, etc. and could give a more accurate rating. I have small toaster oven and therefore, I cook practically all of my meals in the toaster oven.
The new Maytag commercial brand is different than the traditional Maytags. Uses less water. The new technology in the variety of choices for cycles and the steam cleaning for the dryer is a great feature.
I had the microwave serviced and they heated a cup of water which was fine. I heat food on the tray and only one side gets heated. I have to turn the plate to heat the rest of the food. I never had that problem with a turntable microwave. I cannot understand why they are still selling this inferior product. Maytag used to have excellent products. What happened to this company?
I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.
Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.
I bought this Maytag dishwasher model mdb6709awq1 from Home Depot that installed it; they did a good job installing for a fair price. My gripe is with Maytag. I have owned a Maytag dishwasher since 1977. Back then it was the best you could buy. Since Maytag sold out to Whirlpool to save being bought by the Chinese, the design of the dishwasher has lost or gave up their unique design that made it so good and dependable. The inside of the rack/drawers has been totally changed. It used to have fold down racks on each side of bottom rack that was great for coffee mugs, small bowls/containers, and they came out sparkling clean. The utensil basket was centered front and again the utensils came out super clean. Maytag sold their soul when they sold out to Whirlpool. Dont know if that was part of the deal that they give up their unique design or why did they change the rack design. I wish I still had my old Maytag from 1998 that yes, worked without a problem, then I sold the house with the dishwasher. Why is it that so many appliance makers have taken dependable workhorse designs and phased them out? What is wrong with an appliance lasting for years, decades without problems? Only thing I can think of is that they wont make millions every year as they only would sell so many a year if they are dependable as they wont need to be replaced.
Why is no one doing anything about the crappy product that Maytag is putting out. I am a single mom of 4 and I had to purchase a new refrigerator about 3 years ago. Spent a lot of money on this Maytag, approx. $1400 and it is now useless. I had nothing but issues with it from the time I got it. The bottom freezer kept icing up and then leaking all over my kitchen floor. I had to call a repair guy out, who charged arm and a leg and said it was fixed and 3 months later it was doing the same thing. Since I could not afford to pay ridiculous amount of money to repair it again (although I question what they said they fixed), I had to chop up the ice each month and take huge pieces outside and i had to keep towels always at the bottom of my fridge (yes very attractive) but it ruined my floor and carpet. Now all of a sudden the piece of junk just shut off and stopped working and keeps making this popping noise. Lights went out in front panel. So I had to call a service guy out again but this time I called an independent local guy that is not gonna rape you in charges like Maytag does and he told me to look into this that he has heard so many complaints that the front board with control button has been known to blow out the back circuit board, which is what happened. He told me that parts are MDs, so he would have to get another manufacturer and he heard that even with replacing both of them, it has been known to not work and Maytag takes NO responsibility at all for any of this. THIS IS WRONG. I cant afford to spend around $800 to now fix this or another $1,400 to buy a new one. So I am without a refrigerator. What a nightmare. MAYTAG, TAKE RESPONSIBILITY FOR YOUR CRAPPY PRODUCT. We are hard working people that spend our money and expect a good product. I also have an oven I bought and I can tell you it is a piece of crap too. I swear at it all of the time, as it takes forever to cook anything and the outside that is supposed to be stainless steel is all yoked up. It is like a tin can, looks horrible. I will never ever buy another Maytag product and I hope that ConsumerAffairs steps in and does something about this.
This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.
I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.
We purchased the Bravos X set (Model Number: MEDX700XW0 and Model Number: MVWX700XW2) form Lowes in October 2012. When the items arrived and we used the dryer for the first time in the delicate setting, the machine kept cutting off! So, Lowes brought us a new one. At first it worked but then the delicate cycle on that machine ended up not working as well a few months later. I ignored it and used the other settings. Yesterday, the washer broke. The entire basket detached! We were washing a small blanket and sheet set and kept hearing a loud banging sound. I went to check and the clothes were soaked and the entire drum was detached. I am so friggin angry! We spent over 1200 for this set and less than 3 years later, the set is ruined. I am on the phone with Maytag now b/c they need to replace this set or give us an upgraded set. They know that this set had issues yet they decided to still market and sell it. I want to sue!
I originally wrote a complaint on 5/20/09. This is a follow-up. From the time I wrote the complaint until February 2012, I had been dealing with this Maytag Atlantis washing machine (and dryer, which was equally as bad) and I am pleased to report the thing finally died for good! I got another (almost) 3 years out of it! Thats pretty impressive when you consider that I had to manually adjust each load to re-spin. To recap, I purchased it in the summer of 2002 and managed to hold on to it for almost 10 years. I wouldnt normally recommend doing what I did but I was determined to run it into the ground before I replaced it. I replaced it with a GE washer and dryer and couldnt be happier. Maytag will get no further business from me.
I have two major issues with my stove. First is that you have to press enter after setting an oven temperature and it doesn’t even beep to remind you before just cutting off. Older, forgetful people like me have probably prepared countless dishes for the oven only to find that it is not preheated. The second is that if you turn on the timer, it cuts off the oven. You only make that mistake once before writing the timer off as useless. I have a hard time believing that they ran either of these by anyone who cooks! One other mixed feature, the heating element for the oven is below the floor of the oven. This causes it to preheat slower - which compounds problem #1 - but makes cleaning a breeze.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
Bought the Maytag model MFI2670XEM and within 6 weeks freezer wasnt making ice. Repairman came and fixed it, within a couple weeks same problem again. It was fixed and within a couple months same problem. Fixed, but makes very little ice. Now 18 months later after purchase freezer is leaking water onto the floor. Very disappointed!!! After reading other Maytag reviews I am worried I will have to dump this relatively new refrigerator and buy another (wont be a Maytag) and our upgraded dishwasher from Maytag is terrible! I hand wash all my dishes before putting them into the dishwasher. The smallest bit of ketchup or sauce is not washed away in the wash cycle. Our Maytag stove/oven seems to not heat correctly, as well. Internal temperature gauge reads 5-15 degrees off all the time. Thumbs down Maytag! Extremely disappointed with Maytag products! Will never buy again!
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.
The functionality of this machine is so awful. I had the dealer replace it only to find that the awful noises that the machine makes, the fact that the clothes don’t get covered by the water and the clothes are so knotted after the spin cycle you have to untie them is normal for this awful appliance. In the sensing stage the machine groans like a laboring motor around 30 times, then stops with a jolt. My machine is next to the bedrooms and the noise wakes people up. Even in the “deep water” setting, the clothes are not covered by the water. The wash cycle is short and noisy and the spin cycle goes on forever. In the end I have to untie the legs of pants. Whoever designed this machine should be ashamed of herself or himself. Shame on Maytag.
Bought a Maytag Stainless Steel kitchen stove to upgrade my appliance before retirement. 14 months later the spring loaded hinge failed. A bad piece of engineering in the way of a retainer pin to hold the spring pressure tore out of its pressed metal hole. The hollow pin was fastened in place by a 3 fluted punch instead of with a proper rivet with a head. My local parts supplier had 10 on hand so you know they are aware of this. $70 and an hours labor and it is repaired. My local seller said, Too bad you didnt get the extended warranty. So much for Maytag dependability.
We have had our Maytag dishwasher MDB9100AWQ only 5 years and now it keeps shutting off. I see there is plenty of this complaint. I will not purchase another Maytag product after reading all these reviews and experiencing it.
This is a Maytag Neptune MAH8700AWW. This machine has been repaired a couple of times already and it has a will of its own. When it goes into that fast spin cycle that will kicks in and it starts moving. I wonder if someday its going to attack me. So, last Friday night we put a load in and it went into that fast spin cycle. It was making a noise like an elephant in labor so I looked in the laundry room.... Clouds of smoke were billowing out of the top of the machine. Our house will filling up with washing machine smoke! My husband stopped it, but I think it was a gnats hair close to bursting into flames. He looked into the front of the machine when the smoke dissipated and the entire gasket was in shreds. No more Maytag. Never. Im done.
I had a 30 year old Kenmore large capacity washer that finally gave out. I began a lot of research on who makes the best washing machine now. I used Consumer Reports, appliance websites with reviews and finally decided on the Cabrio. Let me say, I had no idea that I would be able to add extra clothes to the wash load and come out with clean clothes every time. I am amazed at how they are practically dry when the cycle is complete. I do have to run a cleaner through my machine after so many washes, but it is so much more efficient than my old Kenmore was. I cannot complain about it though. It lasted 30 years and that is unheard of now.
I researched gas ranges for a few months before choosing our Maytag gas range - it was on sale when we ordered it and it arrived within a couple of weeks. We wanted to buy local and were successful with price matching the sale price. I would recommend this range as it functions great and we totally love the larger oven door.
I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesnt agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
Its a shame that I bought into the Maytag equals quality and customer service falsehood. Same problem as the others on this site and undoubtedly thousands of other consumers that bought a similar refrigerator freezer combo only to discover puddles in front of the unit and a 1 thick slab of ice under the freezer drawer. I contacted Maytag parts and when I described the issue he transferred me to warranty. The warranty department acknowledged this was a known problem and they would supply the part, no charge for the part but I would have to pay the serviceman to install it. They would not however, send the part to me to install. The unit is out of warranty, of course it develop the problem until right after the warranty expired. I plan to examine the drip pan and figure out how to improve on the design myself. I will not replace any appliances with Maytag, Whirlpool, Kenmore, or any other major appliances from this group of companies... Beware!
First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…
Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
I bought a complete kitchen: stove, fridge, dishwasher microwave. Suppose to be stainless steel. All have rusted out within 6 months. Maytag does not stand behind their products. They sent me cleaners and all my appliances rusted more using their cleaners.
Stay away from Maytag Bravo washer. We bought one a year ago and fought with them this whole year. It leaves lots lint on clothes. Weve had 2 technicians here 4 times. Now they finally said we can replace but will only get a prorated credit even though its been junk since day one and we contacted them immediately. If we wouldve known they wouldnt stand by their warranty we wouldve hauled it back to store for full refund. They dragged us along a year and now warranty is no good but they will prorate. Not fair at all.
This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!
My microwave is just 3 yrs old. SE error. Yeah, what a crock...Such junk. However, if we would just manufacture everything in the USA not only would we get better quality, but we would have more jobs. USA stop selling out to cheaper countries and pumping out more volume for less overhead.
Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.
Maytag Bravos XL Washer & Dryer - After a long 45-year use of our old GE W./D. that were still working fine when we decided it was finally time to upgrade. Big mistake. Nothing but dissatisfaction on every level of complaints by those who registered here before us and then some. This all was noticed almost immediately after purchase, but we lived with it trying not to believe our worse fears. That is until we both started breaking out with skin rashes. Just logged on this site after a Google search... We were shocked and disappointed in our purchase decision. We will join in a class action lawsuit if ever one is initiated... Any lawyers with one of these?
Purchased a Maytag MSD2553WEW00 refrigerator on 2/27/2011 from Home Depot. Began using it in July 2012 upon completion of home construction. In February 2014, after less than two years of service, the refrigerator was running but no longer cooling. After the expense of several part replacements and a service call, it was determined that the compressor had failed. Unlike most manufacturers, Maytag did not warrant the compressor and closed system beyond 12 months. The refrigerator looks like new but the cost of repair is prohibitive relative to purchasing another new refrigerator. Maytag was contacted but was not helpful.
I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.
In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!
Purchased my appliance at Lowes in 2012. I have had at least 8 service calls, the unit has NEVER worked as designed. Water leaks inside and out. The ice maker door heater had to be replaced. Fan Motors have gone out on it, broken water tubes. The temperature wont stay consistent, it freezes my refrigerator items, ruptures beverage bottles and cans. This once quiet unit is 3 times as loud than when I bought it. I am so frustrated!!!What a value $2,000 for the appliance, $700 out of pocket for repairs to date, $$ in lost food items, $$ in my time to clean the mildew, water, exploded beverages, cant put a $$ on the embarrassment when family/friends use. What is the potential danger to myself and family when the mildew is in the unit and water leaks into open refrigerator items? Next scheduled repair from my factory authorized repair technician? 10/29/2013.
I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.
Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!
Our less than five yr old washer finally died. It had been making awful sounds. Started in only very small loads but then started in bigger loads too. It finally stopped altogether. Model number MVWC400XW4. I would NOT recommend this washer.
I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. Id rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.
We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?
I purchased a Maytag top load HE Bravo 700 3 yrs ago. I only wash 3 loads of laundry a week and the bearings went bad in the washer! Maytag/Whirlpool will do nothing to help me because they say I should have purchased the extended warranty. Well there is NO WAY that I could have worn out those bearings; it was a manufacturing defect that caused them to fail and hundreds of people online all say they have the same issue. The repair cost is $400 and would only have a 90-day warranty so I might as well purchase a new washer. Home Depot (where I purchased the washer) has been very helpful and is offering me help on the purchase of a new washer, but even they could not get Maytag to do the right thing and repair my Bravo. I am going back to a none HE machine with an agitator. This has been a horrible experience and Maytag has no business putting commercials on TV that say they are dependable.
I was repairing this Maytag Maxima washer and was almost electrocuted. I simply grabbed the wrong screws which were too long for the door switch, one screw went through into the open/close switch and contacted voltage, thus causing a direct short to the chassis and me. It also damaged my control board (the most expensive one in the industry), now Im out an extra $220 because Whirlpool made an engineering error. A screw should not be located so close (millimeters) to a voltage source where a simple mindless mistake could cause electrocution and possibly death. As for the washers operation, the drain pump failed after just two years, it sometimes leaks water out the front because debris gets into the boot drain back holes. It smells like mildew even though we leave the door open, my clothes stink, Affresh is costly and really doesnt help much. It does a decent job of cleaning, not as good as the old top loaders but it saves water. I think next tax return time this machine goes up for sale and we get a better machine.
I will never recommend these products to anyone! My dryer has caught on fire 4 times! Cleaned lint every time we use it! It gets caught in bottom of dryer! Just lucky enough it has not caught our house on fire it is contained in the bottom of dyer itself! Washer gets UL code all the time! Will not rinse! Have to open top and try to balance clothes out! Cant even wash a comforter alone and the same thing happens! They are junk!!! Would not recommend at all to anyone!
I am retired and have always had dogs in my life. My recent purchase of a new Maytag top loading washer has been very frustrating. There is barely enough water to measure in an oversize tub. The placard on the lid, and in the owner manual clearly show three levels of water. Each load takes twice the time as I am used to with my older Kenmore washer. I am forced to cut my loads in two or three, and use more water and energy to do a job that used to take less than half the time, water and electricity. I have had warranty repair to replace the control board twice, but nothing has changed. The repair techs both said there is one program on new washers, the knobs and settings do nothing, and recommended I get used to it. They explained the EPA is responsible for all changes to Protect consumers from harm. WHAT???I wish I had never bought this unit - if I could get my Kenmore back I would, in a hot minute! What a waste of a large tub to properly wash pet bedding and bedspreads/pillows, when there is only 3-4 inches of water! I wasted an entire paycheck, when I could have gotten my other unit repaired or rebuilt. I am seriously frustrated, I am searching for an older washer unit to get back to doing my laundry without being forced into a laundromat for pet bedding and larger items!!!
After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!
We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.
The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.
I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppose to be stainless steel; but now I am seeing rust spots at the top and bottom of the French doors. I clean my refrigeration weekly and find it odd that now it is rusting. Also, I am able to place magnets on the doors - which should not be for stainless steel. In addition, I spend over $100 a year replacing the mandatory filters. I must also place the setting to high to maintain my milk and juices. I must also have to place them in the very back of the refrigeration. I am a single senior and my refrigeration is not overloaded with food; nor am I constantly in and out of the refridge. Not very happy.
My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.
We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.
Bought a Maytag Bravos x MVWX700XX1 about 2 years ago and now the agitator barely moves and makes a very loud grinding noise. Never had a major appliance wear out so fast..is a piece of junk. Will never buy another Maytag product ever again. Their old ads about the Maytag guy being bored because he never needed to fix anything should be considered false advertising.
I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
This Maytag is about 7 years old now, at least, and is still running strong. The one thing I do miss, though, is the lint collector basket that used to be on GE washers Ive had in the past. Kleenexes have a sneaky way to getting into the laundry and picking out the remnants is a royal pain! The lint basket on the GE would save me that task.
This range cooks evenly, producing satisfying results every time. It’s easy to use, simple to clean and serves me well daily. It has a double oven feature with a smaller oven on top which is not only convenient but energy-saving. The top features a cooktop which is easy to use and maintain. Never had a better cooking appliance!
My less then 6 month old washer presented an error code and stopped working in mid November 2021, so I contacted Maytag and they sent a service man out to my house. The service man was distraught and said it the washing machine had catastrophic failure - they would order the parts and get it repaired. Early January I still had heard nothing, So I again contacted Maytag and they had no answer.On January 26th I finally received an email saying due to parts on backorder I had been approved a new washer and JB Hunt would be handling the delivery and disposal of the original washer. On Feb. 07 - I contact Maytag, yet again, due to not hearing anything for almost 2 weeks - They stated that the request was not submitted properly and it would be another 5 days before a representative would be in contact with me. I am currently still paying on this brand new washer that does not work on top of 4 + months of laundromat fees due to not having a functioning washing machine and I am nowhere closer than I was mid November to a solution for this washing machine. I would NEVER recommend Maytag to anyone!!
Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!
Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.
All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
A pure piece of junk this wash machine is. It is more of a merry go round than a wash machine. I do not understand how it can be called energy efficient. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowes but Lowes did not honor the warranty saying rust was a cosmetic issue. Yet when Lowes sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.
We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.
Thinking it would be dependable and clean my clothes well, I spent $888 online for this washer. Normal use, HE detergent, only adults washing normal loads. After 4 mos., would not agitate, made loud clicking noise, filled and drained. Bought 3yr service plan, and company assigned still tried to charge a fee just to look at it. After 1 week of dirty clothes piling up, bought a Samsung combo, & had the Maytag hauled away. Money on the Maytag down the Toilet! Never again--Maytag, Amana, Whirlpool, etc. All made by same folks and pure trash!
Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is not completing drain cycle, leaving wet cloth. I am Not happy with the service. I had the tech people come out 3 time and saying to call customer service, and they keep sending out people. They do not want to give me back my money. Unhappy, waste of money, will not get another Maytag appliance again.
Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.
I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.
My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.
I had the exact same experience as the Tampa person with my Maytag dishwasher (Model: MDBTT60AWW). It was not cleaning the dishes, even when I thoroughly rinsed them. Plus, it started leaking midway through the cycle. Since the warranty was expired, I purchased an extended warranty in July 2012 for $296 (yes, in hindsight, I should have just bought a new appliance, not Maytag). I had 3 visits from 2 different technicians, both telling me the dishwasher did not leak. One telling me I was using the wrong kind of detergent and thats why dishes werent getting cleaned. The other telling me that there were too much suds and that could cause it to leak. So, I should pour a tablespoon of cooking oil (yes, cooking oil) in the dishwasher when it starts leaking and that will cut down the suds. I dont think so!Then, I found out a couple of weeks ago that this model was under a recall since 2010, not related to the leak at all. Yet, Maytag still sold me the extended warranty (wheres the ethics of that?). I requested a pro-rated refund of the balance on the warranty - and wouldnt you know that with the technicians service calls, the amount of time used on the warranty (6 months) plus an admin fee - I have used $296.48 of the warranty amount. It is almost to the exact penny of what I originally paid, so I will not be receiving any refund. They are only giving me a debit card of $150 or $250 once I buy a new Maytag to replace the recalled model. I do not want to continue down this frustrating path known as Maytag appliances.
MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!



