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Maytag Dryer Model OBX MED6230HC
Maytag - 7.4 Cu. Ft. Smart Electric Dryer with Extra Power Button - Metallic Slate
One push of the Extra Power button on Maytag heavy-duty dryers boosts drying power on any cycle by extending time, heat, and tumbling. This top load dryer helps evenly dry loads with Advanced Moisture Sensing. Plus, optional smart electric dryer features such as remote start and cycle notifications help you stay in control and efficiently manage laundry from anywhere.
Manufacturer: Maytag
MODEL: OBX MED6230HC
MSRP: $1034.99 USD
Maytag Dryer Model OBX MED6230HC Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model OBX MED6230HC
In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.
I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.
Purchased a new Maytag dishwasher three years ago. After having it for one year the panel box no longer worked. Had to pay $300.00 to repair. Now half way through washing the dishes again no water will go into the machine. Only the first part of the cycle. I am sure it is going to be the panel box after reading other peoples problems with this machine. I will not pay to have it fixed this time. I will have to buy a new dishwasher. I will never purchase a Maytag product ever again. I have lived in my home for 40 years and never had a problem with any appliances. This would have been my third dishwasher in 40 years and as you can see it has not even lasted 4 years. I will inform my friends to stay away from Maytag.
We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the Home Depot in Tracy, CA. On 2-2-2014 (15 months) we noticed a puddle on the kitchen floor. Upon inspection, we noticed that the refrigerator was not working. Went over to Home Depot and were given the name and number of the authorized Maytag repair dealer (A and E). The technician arrived on 2-5-2014 and replaced the compressor on-off /overload relay and charged $243.82. On 2-16-2014 (11 days later), the same thing happened again. The technician came on 2-19-2014. This time, it was the compressor at a cost of $800.00 plus the $75.00 service call. One can purchase the compressor online for $300.00 and I am sure that A and E buys it for a lot less. We thought about it and decided not to get it fixed because we did not know what else would go wrong and how long would the second compressor last. We talked to the Appliance Departments assistant manager and were told that Home Depot does not give any kind of consideration and she had worked there for 11 years and had not heard of any problems. She was not telling the truth or she was not aware of the numerous negative customer reviews online. She also informed me that I should have bought a warranty. We have bought quite a few refrigerators in 50 years and they lasted for many years. Home Depot sells inferior products. Maytag must sell these inferior products at discounted prices and of course, some stores are looking for larger profits. I do not trust Home Depot any longer and will not purchase appliances there anymore. It was a very expensive lesson - the price of the refrigerator, loss of food (twice) and the stress it caused. We bought a new refrigerator at Sears and it was not a MAYTAG.
We purchased a Maytag Top Load 5.4 cu ft efficiency washing machine. May 2019. It was making a funny noise already mid October and we had 8 parts replaced. After that it completely stopped working. We have been without a working washing machine for 2 months now. The technician has been to our house 4 times. When he came on Dec 31st to replace the mother board, that didnt solve the problem. He says the washing machine can not be repaired. We have been fighting with Maytag Canada and Lowes since the beginning of December. Neither company cares. We will never own another Maytag product. The company are crooks.
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
I have only had this machine a few months and am completely dissatisfied. It sounds like a jet taking off and uses so little water. The clothing does not come clean and wrinkles are close to impossible to iron out.
My husband and I bought a Maytag Bravos HE washing machine 3 years ago at Home Depot. It is by far the WORST appliance purchase we have ever made in 40 years! This machine started making horrible grinding noises about 6 months. It is not rinsing properly and its leaving detergent stains on our clothing. This washer needs to be recalled. I will NEVER buy another Maytag product, EVER!
I bought my Maytag dishwasher in February 2011. It seemed like a good model - basic functions, upper spray arm, stainless interior. Well this dishwasher has been all downhill since I got it. First it is cheaply made. The racks and plastic stoppers on the racks immediately started falling apart. The one year after we installed it the front control panel went out, rendering the dishwasher completely useless! The warranty had just run out! To my pleasant surprise, I received an extended warranty offer from Sears. Had the front panel replaced and it started working again.... but apparently it is a bad design and it is likely to happen again. After reading online I am not the only one with this problem.Now another year later we are having a the sprayer on the top and the back hose replaced..... (still waiting for sears to install). It makes grinding sounds, leaves white marks, doesnt clean.... it is a non-stop battle with this product. Upon calling Maytag, they said they could give me advice but cant pay for any parts or even give me a coupon towards a new product! I have tried everything with this dishwasher - fancy soap, cleaning solutions, jet dry... its not me, its Maytag! I will likely be in the market to buy another dishwasher next year because of all the issues, and it for sure will not be a Maytag.
We have had this washer/dryer stack up for about 2 years now. Not long after it was purchased from Best Buy, it started smelling like mold, even though we were doing everything possible to keep it ventilated. Best Buy employee said that service was not covered by the warranty that we purchased, so they suggested we YOUTUBE some ideas on how to get rid of the smell. They said it was a common complaint for front load washers. We have tried Affresh, hot water and bleach, hot water with vinegar and lavender, etc. Nothing is working. There is mold on the plastic inside the washer door and the stench is horrible now. You can smell it when you walk into our home. I believe that stench is the reason we are all having respiratory problems, allergies, etc. I just dont know what to do anymore. Really frustrating!! These appliances cost a lot of money.
Maytag Washer 2016 HE top loader. This washer is horrible to use. I hate everything about it. After your clothes are put into the drum and you close lid to start here is what happens EVEN though I select deep water: it puts small amount of water in and then it agitates the whole big load. This is so stupid! Can you imagine a large load of your clothes agitating with a very small amount of water in the drum?So to get around that problem, you have to push pause button and shut the lid after your soap, softener and then listen until that first amount of water fills and agitates, then you have to push pause and quickly put in your clothes. Then you shut the lid and again push the start button so it will fill with more water. Then if youre lucky in at least an hour your load is finally finished. I hate this washer. My boyfriend bought it and I asked him several times to PLEASE return it. He didnt so now were stuck with it for God knows how long. The one good thing about this is I will know to never buy one of these for my house.
We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!
Neptune Washer: Tears clothes at random intervals and their help desk asks for money.
This washing machine is TERRIBLE! If I could give it zero stars I would. It broke right after the first year and has been nothing but trouble since. Agitators has been replaced twice. Clothes do not get clean. Do not buy this machine. When I contacted Maytag with my initial complaints they were not helpful. Please save yourself the trouble and buy a different brand machine.
I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.
We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!
Mine is a Maytag wall oven and I purchased it because I had a Maytag Range in the house before this and loved it. It is a very accurate oven. I would rate its accuracy with the Thermador wall oven which is one of the most expensive ovens. It heats quickly and stays within the range of temperature you are using. Everything comes out just right. I like going to a Maytag dealer who knows a particular brand or brands not a large dealer of many brands. Always do some homework since brands can change over time with who owns them and who is manufacturing them.
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
I just bought a brand new Maytag microwave a few weeks ago. The door is already broken! I’ve been sitting here 4 hours! waiting for a repairman man. No call, no show! I am missing work and gym time because MAYTAG sold me a faulty microwave in the first place! Never again will I buy Maytag products!
Product number MMV4205DS. Beautiful, felt solid. Right away when we would put in a time to cook and hit start, the thing would say Open Close Door. First we thought it was moisture, and we would wipe the seal, then lifting the door a little helped. A month might go by and we would repeat this process. I did a little research and found the microwave is known for this. After the warranty was up, it got worse. My husband put a little screwdriver in the door clamp. The plastic guard that held the door shut fell behind the opening. Mulling over whether to call for repairs or buy a new one, we decided the latter. I am buying another one just like it, because the holes in the wall will match for an easy swap and it matches my suite. This time I took out the 3 year warranty, which I will hold Maytag responsible for any more problems. They say if they come and fix it 4 times in a year they will declare it a lemon and replace. I figure this will work in my favor because the microwave lasts a year!
How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...
I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.
I have trusted Maytag for many years, more than 60 years, my parents and then myself. My Dad always told me I could trust Maytag over any other brand and that has always been true until I bought a new Centennial Econoserve Washer. This is without question the worst machine ever made. I should have asked every question in the book concerning this machine but, oh no, I just trusted the name MAYTAG. I am so sorry. I cant trust it to clean anything that shows it needs cleaning so you have to wonder what does it clean that you cant see. Im sorry people, I just dont know what to do. I cant afford to buy a new machine and the store I purchased are basically telling me, Sorry, you bought a stripped down model. Too bad! I will never buy another appliance from that store nor will I recommend them to anyone. Too bad since they are locally owned. Anyway, Maytag, you blew it badly to turn out this terrible machine. Thats my story and Im sticking to it. Better product next time.
WARNING: Do not buy a Maytag washer, unless you get a very extended warranty. My wife and I had A GE, but it wore out after only a few years. So, we decided to go with a Maytag, since they always claimed that the Maytag repairman had nothing to do, which leads you to believe that they never need service. WELL, 3 years and 10 months and our Maytag blew its transmission. Oil is leaking from the seal, and its on borrowed time. So, off we go to get another washer. Just keep in mind that Maytag, and Whirlpool are one and the same company, so buyer beware. Oh, yeah, forgot to mention, there is a sticker on the washer stating that there is a 10 year warranty. That is only on the drum, which never goes bad, and the electric motor. NO OTHER PARTS are under warranty unless you participate in the extended warranty. My wife and I are going to go out and look at some used washers. There are places that refurbish them, and they have a better warranty, believe me. I am hoping that we can find one WITHOUT A FREAKING COMPUTER BOARD in it. Cost to fix my washer, according to the accredited Maytag repairman is $560.04. I think I can get a basic washer that wont stop working after a few years for less than that. Just in case you are wondering, its only my wife and I, we only do laundry a couple of times a week. Its not like we wore the machine out prematurely. Thanks for listening.
We received our new Maytag washer MHW8200FC on Saturday 11/18/17. We washed 2 loads on Saturday and on Sunday it didnt start. Not only did it not start but it was locked with clothes in it. We finally got it to open but it wouldnt start to wash. We had the distributor, Warners Stellian, schedule a service tech. He came out on 11/21/17 and determined the board was bad and that he would order one and be back on 11/29/17. A week without a washer doesnt work for a family of 5. This isnt like a lawn mower I use once a week, we use it daily. Whatever happened to quality control? A brand new expensive product breaks in 2 days? Maytag says its Made in the USA, which Im all for... Only if it works. USA or China, broken is broken so I dont care where its made. Whether its planned obsolescence or just a plain faulty product, Maytag is now another brand that I will avoid buying in the future.
I was always impressed with the front loading spin washers commonly found in laundromats. The top loading Maytag Bravos does a great job of cleaning clothes and does not stick another door in your way when loading or unloading it.
Purchased a Maytag Bravos washer model MTW6700TQ ON 5/5/2008. Also purchased extended service agreement. This washing machine was only five years old when it started rusting on the top of the body where you load the clothes and fill the detergent. Not in a million years did I expect a washing machine to be rust-prone. Its a washing machine. The service contract doesnt cover dust, mold, rodent damage, and RUST (like rust is an external source). When I called Maytag they were not surprised. They said the life expectancy of their product could be as little as a year and a half. Regardless of the extended maintenance expense I now must throw this piece of junk away. NEVER BUY A MAYTAG. This time I am buying an LG.
All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if youre lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I cant wash but four or five garments at a time. Its a piece of junk and I tell everyone I talk to, never buy Maytag, ever.
I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.
We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.
I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!
I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.
I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.
Worst product I ever purchase. I have four kids which are boys. This washer does not clean very good. I usually soak the clothes first before I put it in the washer. Never purchasing their product again. Now I am stuck with this washer because I cannot afford to purchase another one. Hate it.
Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.
I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!
I bought a Maytag MMV1153BAW Microwave. Within a year, the electronic key pad started cracking from normal use. After two years, the microwave intermittently starts then just stops, with the key pad showing 0000. We must unplug the device, or turn the breaker off and on. I called Maytag about the key pad and they said it wasnt covered, and a replacement key pad cost more than the microwave. After two and a half years, we purchased a new microwave, and have sworn never to buy Maytag again.
Purchased the Maytag Bravos washer and dryer at Home Depot. Previously had a Maytag set that was 25 plus years old that still ran well but was rusting out due flooding. Figured Maytag had great products. Have had mine for 4 years now and had nothing but trouble. Paid countless service calls, mainly on washer, will work for a short while and then stop again. Cant put more than 4 towels, or 3 pairs of pants or basically anything or the codes start popping up. I am so angry that a product I paid a lot of money for is such a piece of crap. Maytag Company has been no help and I see with all the complaints on this site I am not the only one who feels this way. A class action suit would be great!
Maytag calls peeling paint a cosmetic issue. With a convection oven it could be a toxicity issue. Waiting for an answer to my question as the fan blows the peeling paint onto anything that is not covered. Dont put foil on the bottom as this compromises the paint due to design. Truly sorry to have purchased Maytag as this line is not the Maytag we grew up with! Old school ovens and products had the quality or workmanship to last.
We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.
In late March or early April 2010, I purchased a Maytag Microwave from Sears in Ocean, New Jersey. The microwave was installed by Sears technicians on April 9, 2010. The total price for the microwave and installation was $356.53. I specifically purchased the Maytag brand because of Maytags longstanding reputation for quality products with long lifespans.On October 5, 2014, the microwave became inoperative and displayed a code of SE. On or about October 9, 2014, I contacted Maytag Customer Experience Center, via email, and advised them of this problem. I also wrote to Maytag explaining the situation. On October 15, 2014, I was advised via email that, as my warranty had expired, any repairs were my responsibility. I requested that my email be forwarded to Maytags CEO for consideration and review and was advised on October 20, 2014 that a Maytag supervisor would call me within two to three business days (of October 20th). After a follow up letter to the CEO, I was again advised on October 28, 2014, that the microwave was out of warranty and any repairs were my responsibility.I should add that I contacted Maytag Repair Service and was advised that the price of the repair far exceeded the price of the microwave. I feel that four years is not the expected lifespan of a microwave, especially a Maytag, and can only conclude that the Maytag microwave which I purchased was defective. I have purchased less expensive microwaves that have lasted for at least ten years. I got absolutely nowhere with Maytag personnel, found them to be curt and dismissive and would NOT purchase another Maytag product nor would I recommend them. Buyer beware - Maytag is not what it used to be! Very disappointing.
I had two Maytag washers in my lifetime: one lasted 15 years and the other 20 years. Neither one had any service calls, just a sudden death. My newest Maytag is 1 year and 2 months old and Ive had two service calls so far due to the sensor unlocking the door. One time there were some socks caught “somewhere” and today the serviceman just reset the machine and it worked. He didnt know why it wouldnt work. It seems to me there needs to be some more detailed trials on these computer-operated machines. If I need another washer, it will most likely not be a Maytag.
Purchased Maytag washer/dryer in November 2016. Have been dissatisfied ever since. Dryer doesnt dry clothes completely after 90 minutes on high setting. Washer leaves white residue on clothes. Noticeable on dark items. Hardly any water on deep water wash cycle. Bedding just makes a big rolled ball. White powdery residue doesnt come off easily. Rewash, dryer, brushing. Ruining my clothes. Service has been out and they dont appear to know how to correct problem. Maytag doesnt know what problem is and their engineering staff hasnt provided any information on how to fix. Maytag seems very disinterested in helping. They just thank you for being a loyal customer. Not anymore. The attached pictures were taken March 11, 2018.
I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.
I will never buy another Maytag product. Our dishwasher is not even 2 years old and the control board went bad. No extended warranty was purchased because we assumed that it would last longer than 2 years when our Sears Kenmore lasted 25 years. No help from customer service. We now have to spend over $300 to get this piece of junk repaired.
This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!
I purchased a Maytag Bravos in October 2015 and a month and a half later the machine began to make a tweeting sound and the clothes were coming out incredibly wrinkled no matter what spin cycle I put it on. There were also times when the clothes came out totally dripping wet like they hadnt spun at all. I called Maytag and they sent out a technician from a local store which was not a Maytag store. When I told him what was going on, his response to the machine turning out very wrinkly clothes was, Well, why dont you just chose no spin. I said to him, So the clothes wont spin and I have to take out my clothes dripping wet? Doesnt that defeat the purpose of having a washing machine that spins? He didnt say anything to me.It turned out the machine needed a new gasket motor... after two and a half months... and it would take a week - minimum - before he would come back. Maytag sent me a survey which I filled out and they called a day later. They offered me a six month extended warranty for free. I explained to them that I didnt understand why something mechanical would break after two and a half months but the woman just kept apologizing.
We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.
This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.
Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.
I was repairing this Maytag Maxima washer and was almost electrocuted. I simply grabbed the wrong screws which were too long for the door switch, one screw went through into the open/close switch and contacted voltage, thus causing a direct short to the chassis and me. It also damaged my control board (the most expensive one in the industry), now Im out an extra $220 because Whirlpool made an engineering error. A screw should not be located so close (millimeters) to a voltage source where a simple mindless mistake could cause electrocution and possibly death. As for the washers operation, the drain pump failed after just two years, it sometimes leaks water out the front because debris gets into the boot drain back holes. It smells like mildew even though we leave the door open, my clothes stink, Affresh is costly and really doesnt help much. It does a decent job of cleaning, not as good as the old top loaders but it saves water. I think next tax return time this machine goes up for sale and we get a better machine.
We purchased a Maytag French Door Refrigerator with a bottom freezer in 2010. About 6 months ago, we noticed water leaking out the front of the refrigerator. We recently called Maytag service and were told that the refrigerator pan was too small and they would order it and have the independent contractor replace it. The woman I spoke with said that Maytag has been having a lot of complaints about this as the pan put in the refrigerator was too small. In my opinion - an obvious design flaw. The service tech came to our house today with a larger drain...not a pan as I had been told by Maytag (Maytag is the one who ordered the drain to be put in). We ended up paying an unexpected $209 (Pan vs. drainage replacement is a lot more expensive). Needless to say, we are upset for having to pay $209 for a Maytag design flaw as well as not being told upfront what the correct part was that was being ordered. We called Maytag and were told there was nothing they could do because its not on the recall list (yet) and because we didnt buy the extended warranty. We are feeling like suckers and will never buy another Maytag.
Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!
One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mistake. I should have done some homework. I had problems with the dishwasher since the day it was installed. I should have suspected something was wrong when it was delivered. I opened my front door and there stood a deliveryman holding my dishwasher in his arms. He said, Where do you want it? I couldnt believe he could be carrying it by himself, especially since it took three of us to move out the old Thermador which by the way was still working just fine after almost 30 years. But my wife insisted on a new washer for her new kitchen. The Thermador was actually made of steel. The new Maytag was made of plastic even the motor. It had some steel and copper parts but mostly plastic. I dont think it weighed forty pounds. The problems began the first day with leaks through the door and under it. I suppose eight or nine service calls happened in the next 3 months. The factory service men were different each time and each had their own guess as to what caused the leaks. Over time they replaced all the parts that could be leaking some of them twice, because subsequent servicemen discovered that a previous service man had installed the wrong parts. We often had to wait several weeks because replacement parts were not on hand, and would be ordered and shipped directly to us. Then we would have to schedule another service call, only to find out the wrong parts came - more delays. One service man told us we were using the wrong detergent, even though it was the detergent and spot-free rinse that came with it. Another service man removed the door cover so he could watch to see where it was leaking when it operated. He said the soap was foaming too much and flooding over, so we had to try another brand of soap, even though by now we had accumulated three other brands that were just barely used. The service men never did fix the problem. It took much experimentation from my wife to stop the leaks, which meant we could only use a fraction of the recommended amount soap. By now we were using so little soap that the dishes always came out dirty. So our choice was mop up a wet floor or have dirty dishes every time. Most of the time now we wash the dishes in the sink. One service man said in Maytags effort to make the dishwashers more efficient, and less expensive to build that the motor and pump were way under powered, and everything was made from petro-chemical by-products (cheap plastic) and that we should invest in the extended warranty. Its cheaper than paying service calls when the warranty runs out soon. What we should have done was exchanged it for another brand. My wife said had she only known, we would have never replaced the old Thermador which will be my next dishwasher. As for the micro-wave there are many things I dislike about it especially the rectangle glass tray which is extremely awkward to remove and replace each time you have to clean out crumbs and spills which happen often. The timer on/off bell is way too quiet with no volume control. The message and operation display is difficult to understand. And to top it off the cheap plastic handle broke one week after the warranty ran out which I found out that its less expensive to buy a whole new door than pay for parts and a service call to repair handle. Maytags track record made me not want to deal with service dept. again. I will probably be money ahead to trash the two appliances, start over and do some homework and maybe buy a European made appliance. I know German technology is not all about profit making, but quality, reliability, durability. I hate to sound un-American but greed in American corporations will be their downfall.
We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I cant believe weve only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didnt close, I thought I forgot to close it. But after reading your reviews I now realize its one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!
Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.
Bought a Maytag Washer & Dryer and after only 4 years the front panel went...cost to replace part only $653.55. After expressing concern about the price Maytag cut the cost of the part in half - now installed $475.00. Disposable dryer. Choked on it and decided to go ahead with the repair. Part was to be in in a week and it is now been a month. Maytag/Parts supplier no idea where the part is and doesnt return phone calls. Have to use the laundromat (family of 5). More money out of pocket. Not to mention time. Called Maytag again to complain about the service and having to pay more money out of pocket to use the laundromat. They basically told me, Too bad. Have used Maytag appliances over the years and always been satisfied but the company is clearly going downhill.
While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.
3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.
The washer 4 years ago we had the control panel replaced at our expense. Now, control panel is going out again. Also this summer I took the dryer apart to snug up some screws that had come lose, that were scraping the inside as the dry ran. I own a range and a dishwasher Maytag brand but will not buy another Maytag unit, even if they are built by my union brothers and sisters.
I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.
I have a top loader Maytag washing machine, Model MVWB835DW4, bought in 11/2019. Five months of light use, the lid cracked. Received a replacement and four months later the lid once again cracked in the exact same spot. Requested replacement parts under warranty and I was told that a service tech must install the lid. Due to health and safety concerns related to Covid, we are not take any chances letting people into our home. My wife and I are 70 years old and are at high risk. Maytags response was they would not send parts under warranty to me and a service tech must install the parts. If I dont let them in by 11/2/2020 (the end of the warranty period) then I would have to pay for the parts. Maytag has the very worse customer service in the industry.
My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying its fixed. When I tried to wash, everything went crazy. I unplugged the washer and plugged it back in to reset it. I turned the dial to spin, and the lights said the washer was sensing. The lights never moved off that. The washer sounded like its trying to wash, but theres a strong grinding noise. When does the repairman decide he cant fix it? My husband is insisting we go buy another washer. The washer was bought in September 2011, so its still in warranty. In addition, we bought a five-year warranty. The repairmen stay 15 minutes, plug in a new part, and leave. They dont come back for two weeks. Will we ever get this washer fixed or get a new one. How do we put pressure on Maytag to fix it or give us a new one?
Maytag Bravos Quiet Series 300 washer/dryer - Purchased this set nearly 3 years ago from Lowes. The washing machine smells like toxic sewage. The Affresh brand cleaner no longer works. All of our towels and many of our clothing items have had to be replaced due to the stench. I surmise this is because it does not use enough water. The clothes get wrinkled badly, twisted, stretched out and torn. The dryer does not fully dry. Always had to run it again to get the items dry. Finally, it started making a horrible, loud, screeching and grinding sound. Neither the washer or dryer was quiet for long. Putting these out on my curb today for scrap metal pickup.
Had some extra time, so I thought Id add my .02 to those including myself disgusted with Maytag products! 1st up, the Maytag washer and dryer I purchased from my nephew after his divorce. The washer shot craps 2 months after I bought it from him (out of warranty of course!). The transmission went out - cost to repair $550.00. My nephew paid $350.00 new at Sears. We happened to have our ol reliable clanking GE, so we used that while deciding what to do about the washer. In the meantime, the dryer quit heating. Cost to replace heating element - 400 smackers! Dryer new at Sears was $250.00.Come to find out that even though they had Maytag names on the washer/dryer, they were cheap copies by White/Westinghouse. Well anyway we bought a set of Whirlpool Duets before doing our homework, cuz if we knew what was gonna happen... Before we knew the trouble we were going to have with the washer/dryer, we got a Maytag Quiet Series 300 dishwasher (Maytag Quiet Series 300 MDBTT60AWW). Yip, the control panel failing problem! Only purchased 1 so far (only 1?!), but my wife likes to hand wash the dishes. If we were the typical family using the dishwasher all the time, I would have replaced more than 1 at a cost of $135.00 each from Sears and doing my own R&R work, saving on the labor. Cost new at Lowes - $350.00Up next is the Maytag fridge. I purchased it back when our 2 boys were at home. I bought it mainly for the name and large capacity. After about a year (yip out of warranty) the cooling was very uneven. Sometimes the freezer would defrost by itself, then it would start working ok again. The top couple of racks in the fridge would be quite a bit warmer than the bottom. I understood the top racks would be a little warmer, but Im talking like 15 degrees. I called a repairman and told him about the problem. He said hes received numerous complaints on this particular fridge, and theres really no way to repair it unless the electronics are replaced as well as the compressor because as the compressor gets weak over time, the electronics get fouled up by this. Cost new - $1300.00. Estimate over the phone cost to repair - $950.00 with no guarantees. Replaced with a SamsungAs far as the Duets? No problems so far. They work great and we are very pleased by them. But I have did my research and am holding my breath! I also have a Maytag microwave thats still working, but has did a couple of unusual things - the lights in the front panel display started flashing showing a fault. I unplugged it when its did this to reset it. That was a while back and now it seems ok. At least for now!When someone says, Yeah, well, you might just have a lemon, but the rest of Maytags appliances are fantastic! My wife and I when we hear this are ready for a fight! Weve had experience with all of Maytags products, and with the exception of the Duets (so far), they are nothing but junk!! Another thing I wish to mention is the Samsung fridge. Its about the only model that has a factory 5-year warranty on the compressor and major components. Weve had several fridges in our married life, and the Samsung is far superior to any fridge weve owned. Ill be looking to that brand in the future. The last item I promise: If you read the reviews on front load washers, none of them get very good ratings. If I would have know that, I may have purchased a top load. But the Duet washer does do a superior job (IMO) cleaning the clothes, and the clothes are virtually dry after the last spin.
Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.
Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!
Just like all the other reviews, the control panel on our 3-year-old dishwasher stopped working. The obvious defect of the product and lack of customer support is unreal. We ended up replacing the Maytag with a Frigidaire. Hopefully it lasts more than three years.
Same issue as everyone else. After about 15 months the control panel on my Maytag dishwasher model#MDBH979SAM1 has malfunctioned. First it would only let me choose the rinse option but now all the lights are turning on and the dishwasher will not stop washing but yet the dishes are still dirty. I called Maytag and they quoted me 249.00 to fix the issue. But if its a common problem with this make and model why do I have to pay to replace the panel. They should recall this model or replace the panel with an updated one that wont have the same issues! I cant imagine paying 249.99 every year to replace this panel that seems to malfunction no matter what you do!!! I paid around 550.00 at the home Depot for this dishwasher! It did not even last me two years!!! I want a lawsuit filed against this company and I want my money back or my dishwasher replaced with one that works and wont have the same issues!!!
I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.
We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!
I have a Maytag Bravos washer bought 6 years ago. Recently, it started giving trouble by stopping at spin stage. I contacted a local service company and they immediately told me even without looking at machine, that it is a control board problem and will cost a lot to repair and suggested to buy some other company washer instead of repairing. They told it is the third similar complaint this week. But I contacted Maytag and they suggested their factory authorized technician who could not correctly locate the problem but charged for the visit. Later he also came to the same conclusion. Thus my previous washer from another company lasted for more than 20 years (Still in working condition), this washer required a service with a cost same as its price!!!
Purchased this oven at Lowes on 2/8/2018 for $1925. Worked good until my wife cleaned the lower oven on 11/22/2019. The next morning the oven was locked and nothing would work. We called for service and the repair bill was $194.55. I told the repairman that the oven had a 10 year warranty on it, one year on everything and the rest on the parts only. He said no, and showed me in the warranty book that it only covered two parts. Which was not the two parts he had to replace. If you purchase a oven with self-clean feature, I would recommend that you do not use it.
We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.
Had the new set for over a month now and are very impressed. If you actually know how to do laundry, and dont load it up to the top with greasy, dirt filled work clothes, etc. (like some **) you will have no problem lol. We have Absolutely nothing bad to say about Maytag products, and the new set is amazing!!!!
Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.
Bravos x - Ok so I was checking on my washing machine balance which is off. I came across the reviews and find how horrible the machine is! Grinding at last cycle, and not wringing out clothes on some loads. I thought grinding and wringing out was to be that way since it did it from day one. I thought I just needed to adjust clothes to wring out. Balance was taking out some clothes but it was put in properly. Boy was I wrong. Im so pissed after reading all your reviews. Im going to contact my daughters who works for attorneys about false advertisement and selling something they know is crap.
Shortly after having this appliance custom wired and installed into the kitchen cabinets above our gas range, we found that the microwave no longer worked. The window where the digital clock shows the time instead Showed SE. I hit the clear button and the microwave once again worked. This happened again on many occasions and the clear button corrected this malfunction. Now this has happened once again but nothing Ive attempted clears the System Error or reboots the microwaves brain. Ive contacted many appliance repairmen but as soon as I mention Maytag they inform me not to repair the microwave as it costs more to repair than to replace. Ive attempted to purchase a new circuit board and repair it myself but no one has the part available. This appliance was purchased in April, 2009. Can anyone recommend a Microwave Brand as a replacement for this disappointment?
Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
I bought a Maytag washer November Thanksgiving of 2013. This washer started giving problems three months after; problems such as the cycle stop turn over properly, the light would say wash but its not washing. It would just stop but the light stuck on wash for long periods of time. Press the pause/start/cancel button, it would sometimes start again and stop and let out the water quickly. The clothes would be filled with water and not wash properly. This the funny part, serious funny part. I contacted Maytag on countless time. They had me on hold so long I had to hang up; a hold for hour I am talking about. One day I finally got through. They gave me a number to contact because where I am located there is no tech. I never got anyone but the machine when I called the number after countless times of trying. I decided to called back Brandsmart, because I just think its not right and fair to me to purchase a washer for so much, to had it shipped for more money. It didnt last me NO time at all and I cannot get any help. Well! Brandsmart told had to have paid export shipping, something I never was offered and since I took it out of the country, there is nothing they can do for me. I hunted for my receipt and to this day I I still have it. All was offered was warranty parts and labor for a month, thirty days. I said no because I would not think anything would go wrong in that short period of time. Nevertheless was not offered any export shipping warranty like what they are trying to ** me with. Here is my receipt number **. I grieve presently how I was just robbed of my money so openly when all I wanted was a replacement.
We bought the Maytag Bravos XL washer 6 years ago when we moved into a new home. We have a large family and after reading many reviews, we settled on this washer. It has served us well for the past 6 years. At the moment, however, it is out of commission. The bearings wore out. My husband ordered new parts and we hope to have our washer up and running again in a couple of days.
I would highly recommend you do some research on the Maytag bravos XL machines and dryer.This thing is about as good as a piece of paperweight thrown in the fire for no good of nothing. Warranty ran out but it has a 10 year warranty so I don’t understand, bought one year ago been broke down three times in that time. Speed queen all the way.
My husband and I are very disappointed and upset about our new Maytag Dishwasher model MDB8949SBM. We only have had this dishwasher a little over a year! We purchased in May of 2014 and in June 2015 the control panel lights were acting crazy. Actually I even think it started earlier but just thought it was me pushing buttons wrong and wasnt that bad. Then in June any button you push on would not even light up!! I have stopped using dishwasher since June and now it is October! I was so done trying to push the right cycle that I wanted! I will never purchase another Maytag ever!! Just saw there is a Lawsuit here California. Yes!! But I have not seen any information yet on this lawsuit. I am calling Maytag!
I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(
In May 2007, I bought a matching Maytag Neptune washer Model MAH5500 and dryer. I also bought the 3-year extended warranty. Approximately 4 years later, actually 1 month after the warranty had expired, the washer started to get very loud and sounded like a jet engine taking off. I called Brennen Repair Service in Midland, Michigan. The repair man came out and said he did not even have to look at the washer. He knew what was wrong. The bearings were going in the machine. He said I could fix it for approximately $600 or just run it till it quits. I was furious. I called Maytag and explained my issue and was told that there was not a recall and they could do nothing to help me. They even told me that they had not had any complaints of this nature regarding this model. I told them they were full of it. I know of at least 4 people in my family and workplace that have had to replace the Maytag front loader piece of ** washing machine. I think Maytag should stick behind their product with all the complaints out there. I would like to shove my washer through their front window. I previously owned a Maytag washer for 25 years and had not one issue. It ran perfectly. I will never buy another Maytag product nor will anyone in my family. Maytag, you suck. Your service and reputation is appalling.
Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
Loading is easy, operation is extremely quiet, dishes are very clean even on normal auto wash cycle. White, integrated depress buttons, full size, removable utensil baskets, upper and lower racks, top rack is manually adjustable, stainless steel tub. White front which is what we want not the ugly old metal stainless steel, usage buttons are on the upward facing edge of the door, pull down handle is nice size and very sturdy. Model is MDB8959SBW3. Even on normal auto wash cycle dishes are clean without much pre-rinsing. Purchased 10/14 from local dealer and professionally installed. So far we love it.
I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.
Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name and reputation. They were very expensive to purchase. The washer is a piece of junk 3 1/2 years old used for my wife and I and leaks oil all over the floor. Called repair man to come and look at it, wasnt here 5 minutes said transmission is shot. Cost over $400 to have it repaired. We are junking it and that will be the last Maytag product I ever own.
We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!
In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.
We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).
I have to agree with all these other reviews. This washer twists clothes and does not wash them at all. If you open the lid mid cycle you will see dry clothes on top... Isnt that the whole purpose of a washer? WTF. Steer clear of Maytag. They realize that theyre selling washes to Generation Xers and they can get away with it because we were the first throwaway generation. Great business plan Maytag!



