OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.

My microwave is just 3 yrs old. SE error. Yeah, what a crock...Such junk. However, if we would just manufacture everything in the USA not only would we get better quality, but we would have more jobs. USA stop selling out to cheaper countries and pumping out more volume for less overhead.

Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.

My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.

So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!

This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.

Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.

The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.

If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.

We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.

The new Maytag commercial brand is different than the traditional Maytags. Uses less water. The new technology in the variety of choices for cycles and the steam cleaning for the dryer is a great feature.

I bought a Maytag MMV1153BAW Microwave. Within a year, the electronic key pad started cracking from normal use. After two years, the microwave intermittently starts then just stops, with the key pad showing 0000. We must unplug the device, or turn the breaker off and on. I called Maytag about the key pad and they said it wasnt covered, and a replacement key pad cost more than the microwave. After two and a half years, we purchased a new microwave, and have sworn never to buy Maytag again.

We have only had this Maytag Washer for 3 1/2 years and the bearings went out. There is just my husband and I in the household and we are retired. We only use the washer once or twice a week. The repairman said the whole tub (inner/outer) would also have to be replaced. We paid $1,126.03 for the machine and it will cost $700 to repair it. Needless to say we will not repair it but will buy another washer. We have always been satisfied with Maytag appliances until now. We probably will not buy another Maytag appliance due to this event.

Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.

So the reviews for the Bravos MCT online were pretty decent. We purchased our set from Lowes. However, the clothes dont turn over. I watched as long as I could (getting frustrated the longer I watched) to see how the clothes were going to get turned over and washed. All they did was get rubbed on the bottom of the pile where those agitator fins are. But they never got a good flipping so that the top of the pile was washed. I only had 4 normal size towels in there. So it isnt like I had too many clothes.So I called Maytag to tell them what I was observing and the gentlemen explained that it was counter-intuitive technology and that it seems like they wont come clean but he promised me by the time the load was done they would be clean. Yet - they did not come clean! The dirt on the towel was still there on the top of the load with dog hair. NOT TO MENTION SUDS!! Im so disappointed because the burden is on me to either take this set back or deal with it. Buyer beware - if you look at this machine and ask yourself how in the world will the clothes get clean - you are asking a great question! They dont!!

I bought the Washer and Dryer. All I can say about this washer is that it does not use water enough to be considered a commercial type of washer. Its balance is poor also for being so deep. I have to pour a bit of water on the clothes so the sensor thinks it’s a heavy load and do an extra rinse. And I saw that on a video regarding this washer trick. But I’m wasting more water cause I have to rearrange the clothes when done. I put the top ones on the bottom and start over. To me it’s a waste of effort sometimes I just go to the laundromat. They should consider their products if we all are complaining about this they should really do something. To me the washer is really useless.

I had bought Maytag Dishwasher MDBH979AWW3 in Sep. 2009. Oct 2011, the dishwasher stopped working and the control panel had to be replaced, few days later, it stopped working again and the Thermal fuse had to be replaced. Now two months later, it stopped working again. Till this point, Ive spent a lot of money on the repairs and I wish I had used that money to buy a new dishwasher. Looks like not just the Maytag dishwashers are faulty, but even the parts they have are faulty. I will not recommend any Maytag products to anyone.

I totally understand the technology age. We need to move forward as a country and keep up with modern technology. But somebody please tell me why this means companies have the right to not stand by their products? Why do consumers have to pay the price for bad products and companies leaving us high & dry? My husband & I were excited to redo our kitchen. We bought all new appliances in November 2011 - all Maytag. In December 2012 (13 months after we bought them), we started having issues with the oven. The oven would not maintain the proper temperature. We called a service man in January 2013. He deduced it was the computer board so he replaced it. Cost to us - $350 (including service call and labor). Now, less than 2 months later, the same problem. Maytag, Whirlpool, Kenmore - whatever company you are now - rest assured, you will not survive if you continue to produce shoddy products and refuse to back them up. The service man is to stop by again tomorrow. I refuse to keep plugging money into a product only 15 months old. I will not buy another product from you again. I just hope the dishwasher, microwave and fridge make it to at least 5 years old. Isnt this funny? My grandma has a Maytag washer & dryer - 35 years old. You sure cant say positive things about your products today. Good luck to your future - youll need it.

Bought the pair of Maytags on sale at Lowes 6 years ago. They are commercial grade and wash everything. Have had no issues - works every time. It took a while to get used to not have an agitator but now it seems natural. Would buy again.

Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.

I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.

Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.

We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.

WARNING: Do not buy a Maytag washer, unless you get a very extended warranty. My wife and I had A GE, but it wore out after only a few years. So, we decided to go with a Maytag, since they always claimed that the Maytag repairman had nothing to do, which leads you to believe that they never need service. WELL, 3 years and 10 months and our Maytag blew its transmission. Oil is leaking from the seal, and its on borrowed time. So, off we go to get another washer. Just keep in mind that Maytag, and Whirlpool are one and the same company, so buyer beware. Oh, yeah, forgot to mention, there is a sticker on the washer stating that there is a 10 year warranty. That is only on the drum, which never goes bad, and the electric motor. NO OTHER PARTS are under warranty unless you participate in the extended warranty. My wife and I are going to go out and look at some used washers. There are places that refurbish them, and they have a better warranty, believe me. I am hoping that we can find one WITHOUT A FREAKING COMPUTER BOARD in it. Cost to fix my washer, according to the accredited Maytag repairman is $560.04. I think I can get a basic washer that wont stop working after a few years for less than that. Just in case you are wondering, its only my wife and I, we only do laundry a couple of times a week. Its not like we wore the machine out prematurely. Thanks for listening.

I have always thought of Maytag being the quality manufacturer of appliance products. We purchased a Maytag microwave (MMV4205DH-1) and after just two years it has begun to give us grief (we are in our early 70s, no family at home, so appliance receives medium usage). We constantly get the open/door message when we are trying to set the timer for operation. We open and close, open and close, etc. Just yesterday my wife noticed a slight crack on the door just below the handle, most likely due to frequent open and closing. Went online and read a number of reviews and found many others have had same or similar issues. Done with Maytag.

I bought a Maytag Bravo washer and dryer 18 months ago. While taking clothes out of my washer, I noticed that the plastic collar above the washtub was shredding around the edges. I called the manufacturer about it. Because it was more than 12 months old, they refused to do anything about it. I feel that shouldnt happen so soon after purchase. Im a single person and dont do that much laundry. The piece should be made of something more durable. I will never buy another Maytag product. Is there anything further I can do to pursue this?

My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.

I reviewed lots of reviews, and decided that the negative reviews ones were sour grapes or uninformed customers! WRONG! Do not buy this washer. I replaced a 16 year old Frontloader Bosch! Should have had the Bosch repaired, but wanted a topload for a change, new look etc. From day 2 the washer began to squeal during the early cycle and at the end as well. Maytag repair was out for an unrelated repair on another appliance. I told the tech about it and he suggested its brand new etc, give it time to settle in.Now 4 months in and another service call to tell me its nothing!! It squeals so loud I can not run it while in the next room. I have videoed it and sent it to the Maytag repair in Glenwood Springs, and he said I should load it only full enough to see the impeller at all times!!!! Forget a full load of work clothes or a pillow or blanket. Which is to be expected to be able to wash. He said I needed to spread the clothes out manually along the outer sides of the TUB only, prior to washing the clothes! not over the impeller. I am not kidding! This is a open tub, so the impeller is the little thing in the middle on the bottom. I advised him, I videoed the event and even with three socks in it for a test it still squeals like a (well you get the idea). Trying to get Maytag help, but nowhere. Matching dryer door hinge broke first week, it has been repaired. Not good quality at all for the top of line Maytag. Then Maytag Man must be busier these days, than of old.

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

I purchased a Maytag Washer and Dryer about 3 years ago, they were under warranty for two years. Two years and 10 later the dryer breaks down, repair 310.00, two months later the washer breaks down again, 331.00, while I’m waiting for repair appointment the dryer breaks down, 130.00. Then I’m finally able to do laundry, turn on the washer for the first time since paying 331.00 and IT DOESNT WORK AGAIN, another SEVICE CALL!!! $$$ IM EXTREMELY DISAPPOINTED IN MAYTAG, ESPECIALLY AFTER VIEWING YOUR COMMERCIALS!!!

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.

We purchased a Maytag Gas range MGR8674AB in November 2012. The contents of the drawer (oven mitts, trivets, hot pads) caught on fire. As we pulled out the drawer, it scorched the front of the range.

We purchased a Maytag Bravo in 2011. With only three adults in the house using it for regular clothes washing, we were surprised when we had to call a repairman and the charge was going to be over $500 to fix the transmission and clutch. We had the same problem as described in many of the other comments, i.e., door sensor would not work properly and machine would not spin. Not even worth it to fix. Word is that Maytag is made by Whirlpool and if this is true, it would explain the disappointment. We have replaced more Whirlpool appliances than I can count. Never again Maytag!

Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.

We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!

Bought this because it’s American made. It seems to be very glitchy. If you don’t use the detergent drawer it always flashes low detergent. The quick wash leaves soap on clothes. It acts up and leaves clothes too wet. No buzzer to tell you when it’s done. Have to hold button for 3 seconds to start. You can’t just hit button and walk away. Then wait for it to sense the load first to make sure it starts. Very expensive model.

I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!

Clothes do not turn over in the wash cycle. The clothes at the bottom get plenty of hard scrubbing from the agitator but the ones at the top barely get wet and never move down to the bottom. Insufficient amount of water enters the tub. The repairman says the washer is working as designed. Neither Maytag or Lowes will take back the washer. Worst appliance Ive ever owned. Bummer!

We purchased at Home Depot on 5/12/2012 a Maytag dishwasher model MDBH979SAM. The following November it started not working correctly. We had to fiddle with the cancel button to get it to work at all. It just kept on getting worst to where it would not function at all. We called Maytag service. They set up a service call with a local warranty service provider who ordered a control board and a week later came and installed. No charges at this point. Now, here at the end of August 2013, out of warranty, it is doing the same thing! I just called Maytag customer service in Tennessee and was told they are so sorry but would sell me a one year service contract. This I immediately refused. I told the person I was talking to that I had seen this website and was aware that hundreds were having the same issues and that I knew first hand that they were doing nothing about it! I informed this person I will be in contact with my home states Attorney General’s Office Consumer Fraud Division and would ask for any assistance from them available. This person then offered to replace the part at no charge, but I would have to pay for the service people to come and determine the problem (real hard to figure out that it is the control board again, same as everyone else) and then pay to have them come and install it after they order and receive it! The service order left by the tech when he replaced the first board showed a $74 fee that was covered by the warranty. So from this I have determined that it will end up costing me $150 for this repair. I also realize this repair may last six months to a year if I am lucky! Needless to say I refused this last offer too. I will have to wait to hear from our Attorney Generals office. How can any reputable business do this?

Bought brand new. No deal, not on sale, not a return. Just heres money... give me working washer. This thing doesnt wash anything. It leaves soap all over the clothes. When you turn it on and wait til it starts washing, look in there with the lid open... theres barely any water! The clothes on top stay dry! The only way to wash your clothes in it is to add three-3 gallon buckets of water at the start of each STAGE of EACH cycle! My wife showed me after three months of washing clothes like this. Anyway, to the garbage with this and back to Whirlpool basics with me.

As with everyone else here I have had my second control panel go here. In the five years I have owned it the first was covered by an extended warranty that I had purchased when I bought it, the tough part is I was forced to buy another Maytag at a higher price because of a recall for dishwashers catching on fire. I found out about this by accident.

I have had a Maytag smoothtop stove for over 20 years. The only drawback has been when someone left an empty pan on a hot burner. Some of the pan melted to the top which could not be removed. I have to get special pans to conduct the heat, too. Overall, I love it. It has a self-cleaning oven, too, which is a bonus.

In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.

I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.I never get a call back. I give them a few days, then I call back and get the same runaround again. Im getting nowhere with these people. My refrigerator is a $6,500 refrigerator that Im sure they just dont want to replace or offer me anything for that matter. They should abide by the contract I have with them.

MODEL # MDB4949SDMO. Purchased Maytag Dishwasher. 07/2014 stop working. I have purchased a Maytag Washer also. It also did not last two years. I am very unhappy consumer. I will not purchase another Maytag appliance. Stop selling these lemon appliances. Need to repair free.

Purchased Maytag Washing Machine from Lowes in Alexandria Louisiana on January 12, 2021. Today is April 16, 2021 and it will no longer wash clothes and has horrible burnt smell coming from it when on wash cycle!!! Tried contacting Maytag Service but was kept on hold for almost 1 hour. I setup a service tech using the Maytag Service online and supposedly a technician will be here on Monday April 19, 2021....of which I seriously doubt will even show up based on some other reviews.Maytag as well as Lowes are SCAMMING people out of hard earned money by selling such garbage!! If LOWES or Maytag really cared about its customers it would see these Negative Reviews and do something about it. Lowes continues to sell this garbage which is why I am blaming them as well! DO NOT DEAL WITH LOWES OR MAYTAG PRODUCTS - YOU WILL REGRET IT!!!!

It is actually an older model Maytag set that I bought used 4.5 yrs ago. I am very impressed how its held up and how fresh our clothes are still. I have always loved Maytag and will buy again if needed.

I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!

Im not sure that the guys who designed this unit ever actually tested it. During the wash cycle, if you have something like a fitted sheet it will actually stuff all of the surrounding wash items into the sheet until it forms one huge, round ball. Then it gets really interesting because the vicious spin cycle sends the machine marching around the laundry room and this happens even if the wash has not balled up. I now try to evenly distribute the wash within the tub prior to starting the wash cycle but it doesnt work. So now I grab a cup of coffee and newspaper and sit with my washer throughout the entire spin cycle to make sure that the hoses dont tear out of the wall.

I purchased the washer 12 months ago. I liked large tub size and Maytag name. Thought I had made a good purchase. Boy am I am sorry. The washer overflows my large utility sink for drainage on large load setting and clean setting, ruining the flooring in an adjoining room. You cant wash black clothes in it leave white residue spots all over clothing. You cant use pod soap. Doesnt dissolve totally. Just on your clothing so you must wash again. So now I am trying to figure out what I can do but afraid I am going to replace it. Would Not recommend this product. Bravos XL MCT MVWB835DW1.

Maytag top loader washer will not complete cycles. Washer is only fourteen months old. Repairman says parts will cost four hundred and seventy four dollars - almost what I paid for the washer.

Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.

Maytag bravo - thought it would be a good brand/buy/new technology. Absolutely nothing to like. Complete junk. Bought it in June 2013. Doesnt get things clean and takes a long time to not do that. We thought a good reputation from a major brand would mean a durable efficient washer with a reasonable capacity and good features. Unfortunately we didnt know when we bought it what a bad design/investment it was. It has destroyed numerous garments with fraying and doesnt rinse soap or dirt out because it doesnt use any water.The bravo from Maytag is supposed to be low water efficient. Unfortunately, it doesnt use enough water to wash clothes, no matter how little or how much HE soap you use. It frays clothes, leaves soap residue, wont wash jackets or blankets or bulky things, takes forever to NOT get things clean, doesnt get heavy stains or mud out, the list goes on and on.... oh, and its expensive, and breaks down a lot. I cannot believe that there has not been a government recall where the people who were unfortunate enough to buy one have been given a large amount of money back.

I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!

I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.

We purchased a Bravo Maytag series top load washer from Sears in June 22nd 2013. See receipt for verification of sale. It seemed to be alright and we were hoping to be a lucky consumer, but now it is January 2015 and today I could smell smoke along with a weird smell (like an auto repair shop smell). I immediately was concerned about the entire house catching fire. Luckily I figured out the smell was coming from the washer and was able to pause it, stop, and then turn off. We are not happy. Our whole main level smells awful. And Im pregnant so this is probably not good to be inhaling. We are looking for recalls that may be out but weve only seen front load recalls not top loaders. When we bought this it had great reviews, but now it appears there are so many complaints, so my question is: Why isnt Maytag doing something about this massive problem?

I have called this company several times. Most of the time, they tell you that you need to call another department...which means you spend even more time on hold. This washing machine is only 3 years old. I will never buy another Maytag/Whirlpool product again!

We purchased a wall oven model MEW7530DE 11/8/2014 which was installed the first part of December 2014. From the beginning the temp was not constant and everything baked was either burned or under baked. The first repairman said the control panel was faulty and was replaced four months after purchase, the problem continued. After three more repairmen all from different companies concluded they could find no problem and thats just how ovens work now. We contacted the owner of Hamiltons Appliance, where the oven was purchased, and requested a replacement oven which was accomplished December 2015.New oven, same problem, very disappointing. My wife has been baking for over 50 years and has never experienced problems and frustration on this level. The condition of the oven is totally unacceptable and with all the effort by us and others we are at a loss. We purchased an extended warranty which has resulted not fixing of the problem. We hired an electrician to inspect the wiring in case that was the problem, costing us $200. The wiring was all good. What do we do next and what are our options short of another new oven. WHAT IS MAYTAGS RESPONSIBILITY? Respectfully, a very unhappy customer.

Almost 2 years ago this dishwasher wouldnt drain. Fixed that $300. Then just over a year ago control panel had to be replaced. Now control panel was bad again, had to rest circuit to get it to start. I see this is a common problem. Only 2 of us in the house and the dishwasher gets used only 2-3 times a week since we purchased brand new in December 2011. Ordered the new control panel and just went to replace it, guess what. This appliance could have burnt our house down. The wiring in the door that plugs into the control panel is burnt! Not at the panel at all but a good 8 down the wiring harness. Both harnesses as well. Scared me half to death! To think it could have killed us at night, when we usually run this appliance. Definitely calling Maytag now. I do have pictures as well.

It is nice to know that there are other people out there that have the same problem with the Maytag washers cabinet inside and outside rusting. Our rusting is around the bleach area rim and on the outer seam of the washer. Our washer is now 4 years old. We started having the rusting problems in 2011. We called Maytag and of course. They are sorry for our problem but cant do anything about it. They made it sound like we were the only ones having this problem. We need to stand strong and continue to complain about this problem until Maytag takes responsibility for their poor quality washers. Anyone out there looking to purchase a washer. Do your homework. Buyer beware of Maytag washing machines!!!!

Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.

Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.

Just so everyone knows, Maytag, Whirlpool, and Amana washers are all made by the same company and almost all of the internal parts are the same. The differences are mostly cosmetic, its just a way to sell more of the same thing to different classes of people. Just like Chrysler sells Chrysler, Plymouth and Dodge, they all had the same engines, transmissions and electrical systems, just different looks to appeal to different people. I found this out the hard way after purchasing an Amana front loader washer and dryer that broke down on me every other week for a year. I got tired of it and purchased the Maytag 2000 series. This set also breaks down on a regular basis! This is when I found out from the repair company that services these machines that all I did by getting rid of the Amana set and buying the Maytag set was buy a different looking set. Now I am really pissed. This company works for Whirlpool warranty servicing Whirlpool, Amana and Maytag as well as other major brands. All same machines inside the repair man said! Look into it, research it online and call whirlpool for yourselves as I did. You will find it to be true. So if you hate your Maytag, Whirlpool or Amana front loader washer or dryer, research and buy from a different company or you will buy the same old problems again and again.

This is the worst washing machine I have ever had in my life. Machine started bouncing during the wash cycle and also the spin stopped. Never in my life have I had a machine fail on me like this one. I spent a lot of money on this. This machine should be recalled. I read up on all the complaints. Its a model #Tw6600TQ0.

Weve had this washer for five months now and really regret buying it. It cannot remove even minor stains and often leaves residue on clothes, even with extra rinsing. I spilled coffee on some fleece pajamas and it took four washings to get the smell out.

Bought the xl about 14 months ago. NO LIE! Exactly 2 days after the 1-year warranty was up, the xl went down. Drive shaft and bearings. Did Maytag honor the warranty since it was only 48 hours past the expiration? Not just a no but a why are you bothering attitude. My brother and I are above average machine builders. Well fix it ourselves because we could buy a new one to have it repaired. After many hours scouring the web we found the parts. Maytag didnt make a repair kit available to the public. 7 hours plus over $200 to tear it down and to clean the muck trapped at the drain. Then sand-smooth the burnt on metal where the bearings sit. All for a washing machine that sucks at washing clothes in the first place. Never ever again will I buy a Maytag.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.

I purchased this machine (MVWB765FW0) because I had a good experiences with Maytag in the past. There is a manufacture defect in this particular machine. If I were you, I would not buy it. I’ve lost two sets of bedsheets and my wife had a dress that she loved that got ripped up at the bottom between the agitator and the base of the machine. Maytag knows about the problem and does not have a solution.

Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!

Bravos XL washer - I agree with others, if I won the lottery, this would be on the street in two minutes. It is a complete waste of money. Nothing comes clean. Supposed to be water efficient, well not when you have to wash everything multiple times and I have to do them in such small loads to have any hope of anything getting clean. Some clothes just never look clean. I have the same issue with all my dark things coming out with white residue and yet I use liquid detergent. I follow all the instructions and do the monthly Affresh tablet (cash grab) and still nothing is ever clean. I am SO disappointed in this machine. I thought Maytag and Whirlpool were good brands but not anymore. I also get a constant HC error and there is nothing wrong with my water lines. Just so disappointing, save your money and frustration and buy something else!!

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

Our Maytag Dishwasher, Model MDB4949SDE2 was purchased May 14, 2016 at Home Depot for $470. It has performed perfectly until January 6, 2020, when a noise, loud enough to imitate grinding wheel, happened with every Start-Up attempt. An independent technician advised replacing the pump motor, thinking that perhaps some popcorn kernels had lodged in the system. (Kernels were cleaned out of the drain filter.)We operated the unit after he left, and the noise began to diminish, eventually disappearing altogether after several loads. Today, February 26, 2020, the same tech found that the large, upper impeller was clogged (not rinsing completely) with citrus seeds and VARIOUS METAL SHAVINGS & SMALL PIECES OF WHAT WOULD BE CHOPPER BLADES FROM THE INTERNAL GARBAGE DISPOSAL. After reading the Maytag Dishwasher problems experienced by others (with repeated control panel failure, burning wires, leaks, and house fires), I consider us lucky to have none of those. We will not run the unit at night, nor with an empty house. Next problem, we will buy a Chinese made dishwasher, like GE.

Worst brand ever. They both broke at the same time. Spend too much money. Never buying these brand again. Maytag sucks. Dont buy Maytag washers or dryers.

We bought our new Maytag top loading washer and matching dryer about 2 years ago. I am a busy woman so I havent had the time to write a review, but today being my day off, once again I find myself frustrated and disappointed with this set. The washing machine has a huge capacity, which was a huge selling point for me, however, if I put more than a small load in, the clothes come out still dirty, stinky and even have dry spots on them where they werent even in contact with the water. Even on deep fill it cleans the clothes inadequately, but at least they get wet. The dryer leaves the clothing rough and wrinkled unless I use the delicate setting, which I do for all cloths, and I use fabric softener liquid and a dryer sheet.I had a front load washer and dryer before, and my clothes came out clean and beautifully soft, but I replaced them because of the musty smell problem from the washer. I wish I would have kept them and figured it out. This set is the worst and I spent so much money on them. It takes so long to wash a load of laundry, and there is no way to interrupt a cycle without it draining and starting over completely. I have tons of laundry to do and I started 2 hours ago and the first load is still going. Geesh!!! Dont buy a Maytag. I paid for the extended warranty, but they are not broken. They have sucked from the very beginning.

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

Purchased Maytag Dishwasher Model MDB7749SBW3 in April 2014 along with other Maytag appliances to go into our home in the Georgia Mountains. Purchased Maytag for 2 reasons: 1. American made 2. Reputation. Bottom line, after just 2 years the dishwasher has failed. I prewash by hand everything that goes in. First the normal cycle stopped working. Then lights on front panel would randomly turn on and dishwasher would turn on by itself, and run for hours. I suspect this could be a fire hazard. I have tried front panel resets, cycling power, etc. Nothing works... It is really sad that American products are third world. I will replace the board myself in hopes of getting another couple of years out of it. No more Maytag for me. Rest assured every time I see someone in Home Depot or Lowes, looking at Maytag appliances, I will go out of my way to warn them.

My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry wont work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. Ive used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.I used Green Yates in Joplin. Pretty sure. I thought I just had to live with it they would put new parts on I think timer, thermostats anyway can someone tell me for sure or inspect for yourself. I am single and dryer never used that much. Concerned Consumer, Nancy **/ Nancy ** as that name had front loader set from Maytag that I was very pleased with but sold with home in KC area, wish I had that set again I was very pleased .Thanks for your time.

I have had this refrigerator for less than 3 years. It recently started leaking water on the floor and all over the bottom of the freezer. Repairman said it is a flaw with the defrost drain design. He thinks Maytag MIGHT have changed it since I purchased mine, but I dont know. Originally they used this small rubber valve;repairman said they get clogged very easily (even though I vacuum around it regularly and dont have any pets). He replaced that part with something sturdy that looks like a p trap. I looked online and there are loads of complaints about this exact issue with the defrost drain clogging. It cost $250 to have it repaired. I called Maytag to ask to be reimbursed and of course they will not do anything since it is out of warranty. Its a shame Maytag wont stand behind their products. Since there are so many of us with this issue, cant something be done?

We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.

We purchased a home one year ago. It has all Maytag appliances that were anywhere from one year old to two years old. The Neptune LE washer is not working as of today. This washer is supposed to be the top of the line, and because it is almost three years old, it is no longer under warranty. This washer will fill with water but does not spin or rinse the clothes. We paid a lot for this home and were so happy to get appliances that were all practically new. Now, we refused to have a repairman come and charge us lots of money to fix a washer that should not be broken. I have had washers run for 15 years and that was when I was washing clothes for 6 people, including cloth diapers for triplets! I will not buy any Maytag appliances. I will be getting an Amana or a Sears brand. Please, no one go buy a Maytag appliance.

My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.

Can not wash 4 pairs of pants or 2 sheets because they get out of balance when the spin cycle begins. I had to take the clothes out and move them around to keep the balance. Very unhappy. Would not recommend this washer.

My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.

MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!

Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.

Maytag Bravos Commercial Washer MVWX500XWO - This has been the worst experience with this $900 washer and breaking down in less than 2 yrs. Complete Garbage, New Locking Mechanism, now spin cycle not working. I am about to take back to Home Depot and let them have it. Garbage product - NOT WHAT MAYTAG USE TO BE... NORMAL 10 YRS NO ISSUES THIS MACHINE - STAY AWAY FROM.

Ice maker flaps open and closed and lights flash. Bought brand new lasted a couple years. Lots of people are having the same issue according to internet and nothing is being done by Maytag to help except offer repair at half the cost of new fridge! Junk!!

My husband and I bought a Maytag Bravos HE washing machine 3 years ago at Home Depot. It is by far the WORST appliance purchase we have ever made in 40 years! This machine started making horrible grinding noises about 6 months. It is not rinsing properly and its leaving detergent stains on our clothing. This washer needs to be recalled. I will NEVER buy another Maytag product, EVER!

Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.

Purchased a Maytag bravo washer model #MVWX500XLO 2yrs and 6 months ago April 28/2011. In Dec. 2013, I heard a loud clanking sound and was shocked. I thought that some coins were lodged somewhere.... not the case. I put up with the clanking until after Xmas.... Finally I called a licensed technician (in business more than 20 yrs). He immediately identified the problem.... THE TRANSMISSION was shot. Wow what a shock! 65.00 dollars house call to give me the news. I phoned head office to no avail. The office said that it is not covered and that the part would be in the neighborhood of 350.00 $ and probably the installation around $160.00. I am still in shock. We paid around $750.00 for the unit. The technician said that it is one of the worst machines he has ever worked on. I am now talking with Home Depot to see if they can get some compensation on the unit (speaking with the rep). Will I buy another Maytag (by the way) made by Whirlpool... I guess not.

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

Top loader Maytag Bravos type 588-03 - This washer is extremely slow and does a very poor job of cleaning. I use the recommended detergent (I use Tide HE) and follow the directions being careful not to overload. I can tolerate the slow operation I guess, but the poor cleaning is a real problem. When I put a plastic shower curtain in it, no clean happens. I just throw them out and but new every time. I will definitely go back to a Kenmore with an agitator.

Overall I am satisfied with my Maytag Model MDB8859AWW2. I purchased the dishwasher 06/05/201. However, the door spring squeaks. It is a grating sound.

I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.

This machine does a great job at cleaning clothes. The clothes are always great in color, and removal of removable spots. The cycles are not too long and the machine is not noisy. Machine is nice looking and water cycles can be normal or large.

Has had problems with machine being off-balance and clothes getting clean. 3 years and now the machine is broken. Too costly to get repaired. Warranty only covers very specific things. Have had Maytags repair person come out and he did not access the problem properly. What a waste of time and money! Says it needs a very expensive part which with labor and parts cost almost as much as machine.

We had this washer 16 months. We bought it new from Home Depot. The clothes came out with spots on them, white residue and grease spots. This was ongoing for awhile. The bearings went out after 6 months. It was so loud now the water pump went out. I was told by Whirlpool (they bought out Maytag) that water pump is on back order and could take a couple of months!! To fix the bearings and the water pump was almost 700.00. A new washer is 1000.00. We junked it and had to buy a new washer GE. We are sick about this waste of money!!! What a piece of JUNK this Maytag Bravos XL is!! We need to have a class action suit and try to get something back. This is ridiculous and they arent taking responsibility. Whirlpool/Maytag are rip offs!!!!

Its a shame that I bought into the Maytag equals quality and customer service falsehood. Same problem as the others on this site and undoubtedly thousands of other consumers that bought a similar refrigerator freezer combo only to discover puddles in front of the unit and a 1 thick slab of ice under the freezer drawer. I contacted Maytag parts and when I described the issue he transferred me to warranty. The warranty department acknowledged this was a known problem and they would supply the part, no charge for the part but I would have to pay the serviceman to install it. They would not however, send the part to me to install. The unit is out of warranty, of course it develop the problem until right after the warranty expired. I plan to examine the drip pan and figure out how to improve on the design myself. I will not replace any appliances with Maytag, Whirlpool, Kenmore, or any other major appliances from this group of companies... Beware!

I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.