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Maytag Dryer Model MGD8630HW
27 Inch Gas Dryer with 7.3 cu. ft. Capacity
Maytag MGD8630HW 27 Inch Smart Gas Dryer with 7.3 cu. ft. Capacity, Extra Power Button, Steam Refresh Cycle, and Advanced Moisture Sensing in White
Manufacturer: Maytag
MODEL: MGD8630HW
MSRP: $1394.00 USD
Maytag Dryer Model MGD8630HW Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model MGD8630HW
Never dies, never have had to have it serviced. House burned down is reason why it died. So I rebuilt, bought another one, then moved took it with me, then left it with my daughter and moved to Mexico. The dryer is still working to date and this all happened over 10 years ago. I sooo want another one. Best brand period. I only buy Maytag as they last. Unfortunately I do not have one now as they were unavailable in this country so bought something different. I was told the machine I have currently was as good as a maytag - they lied. I recently found out they have them now, so when I can afford one again, I will purchase one.
I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
The soap dispenser along with the port it slides in becomes molded and is not easy to clean, front loader. I never had a front loader washer with this moldy problem. I have been cleaning it at least once a month,
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
We were sold a Maytag Neptune washer mah550bbw in 2004 when it was already on recall by Maytag and a class action lawsuit was filed against Maytag. We also bought an extended warranty. Now we have the same problems as the lawsuit. We own dry cleaners so we do laundry once a month for small articles. For the last few months the clothes have an odor and they come out looking not clean. We were sold a defective and recalled product and are not happy right now. We would like a fast resolution to this problem; otherwise, we seek legal actions.
I am a regular customer of Leons and used to buy all my home appliances from them, because I trusted their quality and service of their products. However, last time I bought French Door Maytag refrigerator from them, about two years ago, we suffered from defects in this type of fridge. The problem started before one year when my wife saw some leakage of water on floor in the front side under the fridge freezer door. In the beginning, this was occurring once a month or every two weeks, so she didnt think it would be a problem or it might happen occasionally. However, the water leakage now became worse and almost every day. We had to put a towel permanently under the freezer door to dry the water which appeared ugly. Also, I had couple of accidents that my child slide over because of that water leakage. I spoke to one technician, he told me resolving this type of problems is not guaranteed because the problem will appear again or after while. He said this could be a manufacturing defects in this type of Maytag fridge models!!! Another problem appeared also one year ago, that one of the door handle started to shake very little, but now it looks like moving from its position and there is no way to fix it!!!Therefore, when I requested the help from Leons they told me that, You didnt buy the extended warranty and we cant do anything for you!!! You can talk directly to Maytag. Then, I send email to Maytag explaining the problem. They even didnt bother to reply or call me. Now, I feel that I was bluffed by these companies. I didnt think that I was buying a $2,000 refrigerator to scrap it after two years. That is ridiculous when you buy defected product from them, but they dont care to resolve the issue.
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
I wrote earlier about my dishwasher needing to have an electronic board replaced again. So I called the helpful (I say that with sarcasm in my voice) 800 number. My dealer asked me to call for help with paying for the new part. After an hour and a half of being cut off and put on hold, I finally got through to a person that could take my request. The gentleman explained to me about why they would not stand behind their product which was only 3 1/2 years old, and a replacement part that lasted only 11 months. He expanded on his thought about how it was too old to fix and the part was more than 90 days old. I am out of my $1,100.00 with no help in sight. Totally upset with this company and how they will not stand behind a poorly made product!!!!
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?
Maytag Bravos Quiet Series 300 washer/dryer - Purchased this set nearly 3 years ago from Lowes. The washing machine smells like toxic sewage. The Affresh brand cleaner no longer works. All of our towels and many of our clothing items have had to be replaced due to the stench. I surmise this is because it does not use enough water. The clothes get wrinkled badly, twisted, stretched out and torn. The dryer does not fully dry. Always had to run it again to get the items dry. Finally, it started making a horrible, loud, screeching and grinding sound. Neither the washer or dryer was quiet for long. Putting these out on my curb today for scrap metal pickup.
This is a review of a washer that is no longer sold. I bought a top of the line Maytag washer 45 years ago. After around 25 years the control (all mechanical) started sticking during the cycle. I opened it up, sprayed it with TV Tuner cleaner, worked it a few times, and it has worked perfectly ever since. That is the only problem or repair on that machine since it was purchased!
I purchased a 2011 Bravos top loader washer machine. Doing a minimal amount of laundry for 2 persons, the Bravos is in disrepair needing bearings and an inner and outer tub. I was told to purchase a prepaid service call for $350 that will cover repairs plus a mere 1 year additional warranty. The washer sounds like a jet plane, gives off fouls odors, has black tar like residue after each wash and clothes never smell clean. Maytag has no complaint process, except an online chat that tells you to buy the prepay. Maytag has dumped a lemon on consumers and arrogantly expects us to pay for their garbage. They are disrespectful, dishonest and greedy and dont deserve anyones hard earned money for their ill made products.
Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.
This washer sucks so bad. Just got it a few hours ago and its absolutely horrible. The water just runs for the wash cycle. And I was told by the salesperson at Best Buy that it would save you water. Thats not the case. There is enough water to run over all the clothes. It doesnt agitate enough to even move the clothes around. The clothes basically sit at the bottom of the tub in the water doing nothing. This Maytag Bravo washer will be returned tomorrow. Me and my wife are highly disappointed. I wouldnt recommend this to anyone. Weve decided to just get the old washer fixed and go from there. There are too many bad reviews for this washer to still be on the market. We feel that this was a total waste of time, energy and money.
We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.
I bought a new Maytag refrigerator 5 years ago and it has been nothing but a headache. Ive spent more than $700 getting it repaired. The Maytag repairman is no longer lonely, hes really busy. These units are crap and the company does not stand behind their products.
There are few nightmares that worm their way into reality, but the forcing upon us of the low water washing machine has excelled beyond mans wildest imagination. A tool which everyone finds an absolute necessity is now a tool which does not work! In reference to this particular machine, there isnt enough water to wet the clothes, it beats the garments with such viciousness, even on hand wash, pieces go missing off the clothes, ripped into oblivion. You no longer can buy a machine which does not SENSE the water level, so we have all been reduced to either buying new clothes every week, or wearing crumpled wrinkled disasters which arent quite clean, and we get to use 3x the electricity and waste 3x more water, not to mention wasted time in repeating the process in hopes of getting our clothes clean and wearable.
Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.
Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.
I purchased my Bravos washer and dryer in about July of 2012. So far I have no complaints about the dryer but I hate the washing machine as do two friends of mine. My husband specifically wanted something energy efficient which is why we didnt purchase the basic traditional style washer weve always used. From the first time I used the washer, I was amazed and disappointed at the noise level. Because the lid is glass, I could observe the water level during each part of the laundry cycle. The water did not cover the laundry in the washer.When I mentioned this to one of my friends, she said that she has to wash some of her clothes twice. How is this energy efficient? I finally figured out that using the heavy duty wash cycle and heavy soil setting usually results in more water but requires an hour to wash and rinse the clothes. The downside is that the heavy duty cycle is too hard on some of my more delicate items so I have to hand wash many more clothes than I did with my old style washer that allowed me to select the water level I wanted. Most recently, when I washed a bulky mattress pad with a few other items, the water level never covered the pad because the load of laundry was so lightweight. At the end of the cycle, parts of the mattress pad were bone dry so I will have to take it to the laundromat if I cannot make the washing machine fill up with water high enough to cover the mattress pad. I dont want to spend the amount of time hand washing so much of my clothing, monitoring the water level in the washing machine and rewashing loads of laundry. After reading many of these comments, it appears that I have many more issues to look forward to. When this washer starts to break down, I will go back to an old style machine and a different brand.
We purchased a washing machine, top loading washer model MVWC415EW1 on 9/2/2015 and the machine did not work right. 11/2/2015 is stopped working all together. It will not wash the clothes. The repair man says we need a new cold water valve. Maytag says it does not have the part to fix the machine. Period. Now we have a new machine with a 10 year warranty which does us no good as Maytag does not have the parts to fix. So it is back to a laundry mat until we can save enough to buy a new machine from anyone but Maytag .
The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.
Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.
We bought a Maytag French Door 21 cu. ft. refrigerator in 2008. 2010, 3 repairs later, the ice machine went out, we went back to ice trays. Now the compressor died. The old ad of bored Maytag repairmen cause they never need repairs is bogus.
We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!
Dishwasher (MDB7709AWB2) stopped running mid-cycle, internet search revealed that control panel needs replacement at a cost of $135. excluding labor, for a dishwasher that originally cost $348. Notified Maytag and am awaiting a response.
Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.
I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.
I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but its not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!
I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.
Dont buy a washer from Maytag, they put it together wrong and the transmission leaks so it will stop spinning after time and then it fries the motherboard. Too expensive to fix so you have to by a new one.. Their 10 year warranty is a joke and doesnt cover anything hasnt even been 5 years yet. Garbage products.
Maytag washer was bought May 2010 with an extended warranty, which expired May 2014. This machine was used by two people with average wash loads. Five months later the machine computer programming didnt work and the machine sounded like a jet taking off. Whirlpool said a one-year warranty would cost $329! This would have been less expensive than a new machine, but I felt I couldnt trust having it repaired. A repairman very familiar with Maytag products said he had three service calls the same day with similar complaints for the Bravos 300 series. He told me the bearings were bad and the cost to fix was not worth the money and this machine should have been recalled. I bought another brand and will not buy Maytag again. When my new machine was delivered, there was grease on the floor from the Maytag.
Freezer does not freeze well. Causes most our food to get freezer burned. We tried turning it up and down but made no difference. Actually went and bought a separate freezer for meats.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.
The washer is designed to use low amounts of water. The top is glass so you can watch what is or is not happening. The manual states there should be clothes above the water after filling. However after the wash cycle with a full or even half full washer, there is still some dry clothes above the water. As a result the clothes are not washed until the rinse cycle. I called Maytag and a repair tech came out to fix it. His solution was to trick the sensors by dumping a pail of water on top of the dry clothes before starting the washer. The sensors think there are more clothes than there really is. Will never buy another Maytag or Whirlpool product again.
I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.
Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
In the past 20 years, we purchased a washer, dryer, stove and dishwasher... all Maytag. The washer (purchased 20 years ago) is still functioning well! The other three appliances have all given us trouble and the dryer is no longer with us. Our stainless stove is LOVELY but thats about all its good for. Within 12 months, one of the burners burned out... just beyond its warranty. It has two ovens and 3 years after purchase, neither will hold a constant oven temp and both take an eternity to warm up... although the digital temp on the oven tells me its toasty warm. Recently, the dishwashers control panel wont set properly. An attempt to set it for a normal wash/dry cycle results in rinse only and a 2 hour delay. Make them like you used to, Maytag! Im no longer a customer!!!
I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.
Dishwasher Control Panel MDB7749AWM2 - Purchased unit on 11/22/2011. June of 2014 my start button stopped working, and after searching online I guess I consider myself lucky. Spent 38 minutes on Maytag consumer service site speaking to a rep who walked me thru a reset that did not help and then explained that my machine was no longer under warranty and $149 for the service call and the cost of the part assuming it was a control panel would total over $250 on a machine I spent $500 on. I spoke to a supervisor who was only willing to sell me a control panel at 50% off and do it yourself, and while they claim there are no consumer issues with this part, they stated that the warranty on the part is only 90 days. I told them this was the last Maytag/Whirlpool/KitchenAid appliance I would purchase and they did not seem to care so I will be moving on to another dishwasher since I will not invest $250 in a fix of an item that they will only stand by for 90 days!
This machine(Bravos XL Washing Machine) was highly recommended to me at the Home Depot by a sales associate. I broke down and took the recommendation. Oh how I regret that! This is a terrible washing machine. It does not put enough water into the machine to even cover the clothes halfway. It ties the clothes in knots! I made a terrible mistake when I purchased this!
Its the worst experience I have ever had with any product. I grew up watching the Maytag man as a child and thinking that must be a top of the line product. Boy was I wrong. I went out six years ago when I purchased my new home and purchased for 1,550.00 a brand new refrigerator with side by side, and ice maker on the bottom, silver in color. It looked great, the quality was and is terrible. The freezer stopped freezing a couple of days after the first year was up. The Service department at Maytag is terrible, I called them for assistance and they were anything but helpful rude is a better word. Its been a nightmare! How could they ruin that good, or even great name of that product. Never will I buy a Maytag appliance again. I tell all of my friends as well. Oh yes so far as the leaking is concerned, my floor is damaged as well.
Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!
Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??
I bought a Maytag Centennial Top Loading washer 2-1/2 years ago. Its worked very well, but has started to roar so loud on high-speed spin that you have to leave that side of the house to be heard. The factory technician determined that it had a bad gearbox and that it wasnt anything I had done that caused it. He told me it was going to cost more for parts & labor than the machine was worth. I called Maytag and was told they wouldnt help me because it was after the one-year warranty. When I asked for a supervisor, he offered to pay for the parts, but not the service. Thats kind of like Chevy offering to pay for the defective engine part, but not the installation. I have never bought a major appliance (or even a hair dryer) where I thought 3 years was a reasonable life expectancy. Lifelong Maytag Customer has left the building.
I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
This washer stops every 10 minutes, sometimes taking 3 to 4 hours to complete one spin cycle if it is completed at all. All troubles began shortly after warranty expired. NEVER EVER will I ever buy Maytag again. I make certain that I tell everyone I come in contact with about the pathetic quality of Maytag.
Maytag Bravos quiet series 300 - We have had this washing machine for approx. 2 years and there is rust marking around the opening of the spout where the bleach is poured into. We also find that we have to do the clean cycle quite often. And it bounces and make a loud noise if there is not enough clothing in it… even on the bulky cycle. I WOULD NOT RECOMMEND THIS PRODUCT TO ANYONE! And we have been loyal purchasers for 40 plus years!
My Bravos XL is worthless!!! This lack of agitator design is totally ineffective. Dark clothes come out with white powder on them and I use the liquid detergent. Whites I soak with detergent and bleach then full wash cycle. Still stains on dish towels and socks. Never had a problem with the old agitator Maytag. And yes the wrinkle free cycle creates wrinkles. Deep water wash is only cycle that even comes close to cleaning and its far from perfect. Horrible waste of money, buyers beware!!! I thought all those negative reviews were overblown and since I couldnt find a large enough machine with an agitator, I ignored warnings and bought this garbage. Matching dryer is fine.
French Door Maytag MFI2569VEW10 faulty in many ways. We bought our refrigerator 7 years ago. After 2 years the freezer door handle fell off; after 4 years the right front door gasket began to tear (normal usage); after 7 years, it no longer dispenses ice or water. We now have mildew/mold growing around the edges of the door because there is no longer a good seal. Constant cleaning. Additionally, we are spending more $ to keep the refrigerator at the proper temperature because the seal is broken. To repair these items is almost $700 including shipping and tax. This does not include the cost of labor. So after 7 short years, we have a hunk of junk that does not work properly. I am shocked that Maytag sells such an inferior product and we are left holding the bag. Do not buy Maytag. Additionally, our Maytag microwave broke after 5 years. DO NOT BUY!!! Buyer beware!
My experience over the past 2 years with my top loading Maytag washer is echoed in almost every review here. 1. Not enough water to clean the clothes 2. Clothes come out still dirty and covered with detergent 3. Barely agitates 4. Repeated repairs for leaking and computer board breakdown 5. Complete lack of interest by either Lowe’s and Maytag when contacted. I could write a long, detailed complaint but it has all been said quite well. We need to band together and file a class action lawsuit against Maytag. Any lawyers out there willing to take this on?
The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.
Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.
We bought a Maytag gas range in Feb of 2011. Shortly after that, we started having an intermittent problem with the oven not maintaining the temperature. It sometimes would not heat up to the proper temp or sometimes would get there but not maintain it. We have had several service calls all for this same problem. Each time they would replace things... nothing worked! We called Maytag and they said they wouldnt replace the unit until the same part had failed 3 times. Well, the service company came out 5-6 different times in the first year and replacing the main panel twice and the sensor and some other thingies I dont even remember. Pretty soon the warranty was running out, so I bought an extended warranty due to the fact that the unit had never been fixed. They sent out two different service companies who also were unable to fix the unit. It is now 18 months since we bought it, and Maytag refuses to do anything since it is out of warranty and the extended warranty company will only replace the unit up to 75% of its cost. So yes, we are very angry with Maytag and the way they wont stand behind their product and their total disregard for their customers.
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
I purchased the Maytag double-oven gas range, Model MGT8775XS, in 2013. The quality of this double-oven stove cannot be understated. Performance? Terrible. Reliability? Awful. My experience was shocking because when I was a kid, Maytag was the ideal for quality and reliability. Those days are over. When delivered in 2013, the ovens did not work. Heating went to 200 degrees and stopped. During the next three years, we had this Maytag stove repaired four times. The most recent repair was in October 2016. A new regulator and igniter cost us $360. Four weeks later you guessed it the ovens stopped working yet again. We sent the Maytag stove to the recycle dump. Its far more valuable as scrap metal.
Top rack fell off with load of dishes. Clips that hold rack to slides broke. Week for repairman, two days for parts, week for repairman. No repairman, call parts be in on 7/28 2014, repairman on 7/31/2014. ONLY HAD DISHER FOR A WEEK, NOW IT IS BROKE. WHAT A RIPOFF.
I just bought a brand new Maytag microwave a few weeks ago. The door is already broken! I’ve been sitting here 4 hours! waiting for a repairman man. No call, no show! I am missing work and gym time because MAYTAG sold me a faulty microwave in the first place! Never again will I buy Maytag products!
I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?
Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.
My mother always said Maytags were the best but I never bought a washer and dryer until about 5 years ago and both are the worst appliances I have ever owned. The washer has rust all over the bleach container and smells to high heaven and I clean it with Affresh all the time. The dryer doesnt dry well and the washer doesnt wash well. I am trashing both and buying some new ones.
A refrigerator has to keep your food at constant temperature. The first Maytag refrigerator I purchased from Home Depot could not get cold. I mean the refrigerator never got below 65 degrees. I called Maytag and they played dumb. Just wait weeks for a repairman to check a brand new product that is not working. Home Depot replaced it in few days with another refrigerator of the same model. It runs but doesnt get really cold (it only has a fan in the freezer and the air comes down from the freezer to cool the refrigerator). I live with it because all you will get out of Maytag/Whirlpool is to turn the dial to a colder temp. A little over a year passes and the fan in the freezer just stops running. I called a local certified service person. He looks at the fan and says that its running but barely. I had to replace the motor at cost with labor of around 200 dollars. I kept the motor. Turns out the motor is made by Panasonic. The current replacement motor is made in Mexico. Now the refrigerator runs cold. Since I had two of these refrigerators that failed to get/stay cold, I think they got a bad batch of motors. Maytag response was to refuse to pay a dime, it is outside of the warranty - even though I had called about the refrigerator not getting real cold on the second refrigerator. So basically I lived with food being kept at a way too high of temp causing spoilage for a year and Maytag/Whirlpool could care less, they are only worried about their bottom line.That is not the only problem with their product. The drain pan grows a mold that looks like pudding. The only way to clean it is to pull the refrigerator out, take off the motor area cover (which is really cheap cardboard) and clean it out with a rag. There is no way to remove the pan. The compressor is mounted so low that it heats up the floor. I have concrete floors thus I have no fire risk but if you have wood floors, I would check the heat level. It is nearly impossible to clean the dust off the fins on the refrigerator coolant lines. The back of the freezer door shelves are metal and very sharp on the back. Thus if you stick your hand in to pick something up, you will get a nasty cut.I have owned only Maytag, Whirlpool and Amana products my entire life. I will never purchase their products again. They may pretend that you are buying an American product (they use the American flag) but this product is nothing but OEM garbage made by the lowest bidder. They try to sell you an extended warranty for around 300 bucks for an addition 3 years. I figured if the fridge went bad after 3 years, I would just buy a new one. I never expected a motor to fail less than a year (I would say it started going bad about 6 months into ownership as started making ice at a lower rate). Maytag refuses to stand behind their products. When I told them I had the motor that failed, they had no interest in even looking at it. Do not waste your money on their products. I also own a Maytag washer that is the worst washer I have ever owned.
Bought a Maytag dishwasher early July. Worked great for 3 months. Drain pump went out. Called customer service, 30 minutes to get a person. 1 week to get a service tech here. Even though we told them pump was out. Sent with no repair parts. So has to come back at our inconvenience, company policy, not service tech fault. Tried to complain on live chat. 30 minutes for them to get with me. Still no satisfaction. Would not recommend the product for the company itself. Sadly thought we upgraded.
The washer w10420491A is 2 1/2 years old and got the F51 code. The result is the hub bearing are shot along with a circuit board. I would stay away from any Maytag Bravos washers.
We purchased the Maytag MDB8959SAS0 dishwasher about 2.5 years ago. A couple of days ago, the lights on the control panel started blinking and beeping erratically. I contacted Maytag and they said the control board likely needs to be replaced to the tune of around $250, not including labor! We spent $800 on this dishwasher and it cant even last 3 years?? Ridiculous. The only other advice the service rep. had was that we should have bought the extended warranty. Gee, thanks. I guess with Maytag, you really DO need that extended warranty because their products are junk. I think I will just scrap this dishwasher and go with a Bosch. We also have a Maytag range that needed servicing after owning it for only 18 mos. And a Maytag dryer that needed servicing after a month (at least that was under warranty). I will NEVER buy a Maytag product again... they are complete junk.
Mine is the Chrome Maytag four-burner cooktop model. About $700. I installed it with ease. After two years there are only one or two slight scratches. It sees full meals for two cooked daily. The grate is first class and looks new, the top itself is easy to clean with a damp soapy cloth and mineral oil. There is easily enough BTU power for any size of pro pan. The igniters are healthy and fine and a repair would be easy.
I got a washer from a Menards Store in Fond du Lac, WI. I was given a line of crap at how great it was, and because Ive used Maytag for years I bought it. Id rather have my 20 plus old one back. At least it didnt take over an hour for a load, and the rinse cycle really worked. WE HATE YOUR NEW WASHER. As soon as we can afford a different washer well be looking for a different brand.
We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.
We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.
This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.
I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.
We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!
My husband and I purchase both Maytag Washer and Dryer 7 month ago 2017, because we have purchase Maytag washer before and were very happy with it. But this new Washer does not clean clothes at all, it is worthless. We will not purchase another Maytag Washer again.
Bought a new Maytag Over the stove model Microwave from Lowes. It worked fine for a while. Then it started saying open close door. We opened the door and closed it, and sometimes it would work. This went on for a while till it finally would not work at all. Called for repair, the service guy came and took it apart and one of the door switches needed adjusting. He left and it was working, good deal. 2 days later open close door started all over again. We found if we lifted the door when closing it, then it would work sometimes, until one day it would no longer work. We called for another appointment, and got a new company to fix it called ABCO. The service guy showed up and tightened a screw and it worked again, said the other service guy might have forgot to tighten it down. I tried it and it worked. We did not touch it again till next morning and back to open close door again. Called ABCO back and got a new service time for Wednesday next week. Wednesday came and went, called to see why no show. They said we were not on the service list and were very sorry. So we set up a new time for them to show the following week Tuesday between 12 and 3 pm. At 3:49 they called and said sorry, but they were not going to be able to make it today. I told her then get us tomorrow and was told they were very busy and maybe Thursday would be better. I told her we were in line and and should get service before others that came on later. Her reply was maybe Monday of next week was better. After the runaround she said they would try for Wednesday tomorrow, but no promise made. After that I called Maytag direct and they said nothing they could do except make another service appointment. She told me I could get a service appointment tomorrow Wednesday between 8 and 12am or 12 and 3pm. I asked with who this time and was told ABCO who just told me they were too busy to show up tomorrow and had put me on standby. In the meantime I paid over $300 for the Maytag microwave that is never going to need service because the Maytag service man is so lonely. And bought a $ 200 Panasonic counter model so we could have a working microwave. So now we are in over $500 and still no Maytag working microwave. They did send me a letter offering me a discount on extended service plan if I want one. I told them it would be cheaper after the one year runs out under warranty, to just junk the microwave because it has cost me way more in wasted time, waiting for the lonely Maytag repairman to show up. Bottom line do not buy a Maytag Microwave model MMV4205DS-1 unless you just want a good looking decoration over your stove with a nice light, and have plenty of time waiting for the lonely Maytag repairman.
We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.
Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
We bought a freestanding Maytag gas range and oven two years ago for our lake house, where we stay approximately two months out of the year. The oven has been used probably six or seven times total. The gas range works fine, and the oven pilot light goes on, gas seems to be flowing, but the oven does not get warm. It registers 200 degrees, but there is no heat inside it at all. $300 to fix!
I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!
Stove does not heat evenly in oven. Electric burner cannot be turned down to low or simmer, then it will not cook at all. Other burner turned down to low does not stop bubbling and stays at a high temp. There is no consistency. I am extremely disappointed and curse at this stove every day. Model #MER7664XB. Serial #R13316302.
I purchased a floor model Maytag Dishwasher from Abt electronics about a year and a half ago. 2 months ago, various light started flashing. Somehow I managed to get it going. Some blogs reported it might be a drainage problem. Others suggested pressing a certain sequence of buttons. After Each time I got it to work, it became harder the next. I bought Maytag because my old dishwasher lasted 13 years. What is interesting is that a company whose name Ive forgotten sent me bimonthly requests to purchase a warranty from them. Now they have stopped. I am a single mom of 3 with an unemployed ex. I work and support my family without any assistance. I count every penny. I cannot afford repairs nor a replacement now or any time soon. This is a travesty.My door says 10-year limited warranty and the delineates stainless steel tub and racks and chopper blade, but not the panel. I do not understand how Maytags denial of the problem and their unwillingness to correct the problem can improve their image. I will never purchase from Maytag or its associated companies ever again. What a scam! To be honest though, I have not contacted the company since it is not under warranty and all the blogs have relayed the same message: Maytag denies there is a problem.
French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!
This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.
We purchased the Maytag front loader Neptune washer and dryer set in 2006. Since then, the washer violently vibrates during the spin cycle - moving out of place and requiring me to move it manually. A certified Maytag technician came out to fix it and could not. The Maytag representative I spoke with said the circuit board is known to be defective and Maytag has not given any direction on how to fix, but that the board is irreparable at that time (in addition to the mold smell that emits from the washer despite the fixes for this). The old washers also used to have a coin receptacle so that any coins that were left in pockets went into the coin receptacle instead of into the pump area. This protected the pump assembly. But to cut costs, they took that coin receptacle out. This causes any coins or other possible things that fall out of the pocket to go into the pump area, getting lodged in there and requiring a costly replacement for the part in addition to costly labor. This washer does not do the best job in the spin cycle because it vibrates so much, leaving a lot of excess water in the clothes. I have also smelled a burning smell when doing loads that suggests there may be electrical issues that could cause a fire hazard. Then there is the dryer. The Maytag Neptune front load dryer has design issue with the electrical assembly. We smelled a burning smell and unplugged it. After taking apart the front cover, the heating coils had set on fire excess lint that had gotten into the heating assembly. In addition, the coil snapped in half, possibly causing a short in the wiring. This also caused other electrical issues that are causing more money to fix. In addition, this is the second time we have dealt with electrical issues with the dryer that have cost us over $400 to fix, including having to replace the drum because it was cracked. Lint and other items seems to get into the very important electrical areas of the dryer due to a faulty design in the lint tray, because the lint goes right through a hole into the areas where the heater coils are, which caused the burning smell in our dryer. In my opinion, both these machines could be very good machines if they were not made so cheaply and if they put good quality into the machines. They dont seem to be worth the price and the support is not there. Even more frustrating, the company does not stand behind the product, leading me to believe that they know about these problems, but dont want to fix them when they go bad. This can pose a hardship for families waiting for two weeks for parts while their dryers or washers are broken. Not to mention the enormous repair costs after the warranty has expired. Try to get them to replace something on the warranty and you have even more problems.
I just purchased this washer in Feb. 2012. The motor had gone out in Oct. I called Maytag Service, they came out to repair it. In Nov., it was doing the same thing again. I called Maytag Service, and they sent someone out to fix it. They expected me to take off from work where they inconvenience me with this washer. It is a reject washer. They would give me another washer and not consider people having to work and cant take off for their reject washer. They said as long as it is under warranty. I feel that I should be able to get me another. This washer has given me problems since I had it.
All I can say is what a mistake. Had a front loader that always smelled and had mold around rubber gasket in door. So, wanted a top loader this time after old GE died. Unbelievable, not enough water to clean clothing. Clothing comes out with some dry spots. And the worse thing is washing black items, tiny particles on black pants, shirts, etc. Think is lint not soap but not sure. You have to rub all over the clothing to try and remove. This washer is 8 months old and I have cleaned it with baking soda and vinegar mixture thinking this would help, it doesnt. The spin cycle sounds like a rocket ship taking off. Lots of banging noises during operation also. I have invested a lot of money thinking Maytag is rated high. It is a pretty grey color with glass top. Well I was fooled, not only the saying looks arent everything for people but its true for washing machines. I have gotten multiple mail from co. wanting me to get extended warranty. Think I will, usually dont, cause I think it wont be reliable. Wish I had my washer from the 70s and 80s. Plain old wringer that got things clean. Just put black pants in dryer on very low heat taken out damp cause I dont dry a lot of my clothing. This seems to have helped to remove stains (soap)/ lint. but, talk about wrinkles, oh boy, this machine has that spin cycle going 100 miles a minute. And if you pick a lower spin speed things come out wet. I actually can say I hate this Maytag Bravo. Things dont come out clean, wrinkles beyond control, very loud. Please folks check out your sites on the internet before buying Maytag.
I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.
My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.
We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.
I purchased the Bravos XL washer and dryer combo 2 years ago. Dryer is fine, but washer was EXTREMELY noisy from day 1 and has gone downhill since. It would leak during spin cycle and frequently stop due to unbalanced load, refill and stop again. Now it wont spin at all! We have checked to make sure it is level, it is. I live in a very rural area and its very difficult to get repairmen to come out. This is my first and last Maytag for me.
This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.
The way the outlet line and pump are set up, the Maytag Bravos does not remove all water from the bottom leaving about 2-3 inches. Even following the monthly cleaning and care has not stopped the inside of the tub from producing MOLD. When I contact Maytag there was nothing they could do about this problem. At this point my washer is only a few years old. I attempted to clean it myself but the drum would not break free. My options are, deal with the smell of mold and mildew, Pay Maytag $250 to come out and clean it (this would need to be done every 1-2 years) or buy a new washer. NOTE: I paid about $550 for this one. I have run a few clean cycles with bleach, but I think at this point the mold has embedded itself into the plastic tub.
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????



