My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.

I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.

Maytag mod# MBF2258XE81, Ser# K04712605. 3 years old. At 6 months old, the drain plug clogged. Freezing water under pull out drawer of freezer, spilling onto kitchen floor. Fixed under warranty. 9 months later the same thing. I had to pay $190. Now, it has been happening for 6 months, and I use a spatula to lift the sheet of ice out. I have to do this every 10 days, or it leaks onto the floor, tile and rug in my kitchen. This is just wrong. I see I am not the only one. If Maytag does not fix this known problem, I guess I will get a new fridge. I had my last fridge for 21 years, never had problem. Thought I was upgrading.

I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!

I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.

I think that I finally figured out a way around the piece of junk Maytag sold me. I bought a Maytag french door, stainless, yada, yada refrigerator in 2006. When it broke down, see later description, the first several times it was ok because of the warranty. This POS has failed 7 times requiring $300+ to fix every time. When contacted about the issue, the people at Maytag seem happy. The business model is working perfectly. There goes another sucker. The refrigerator begins its eventual breakdown with the door alarm light and sound beeping constantly. Beeping that continues for days and weeks. The next progression to failure continues with it not beeping anymore but now the interior lights do not light when the refrigerator is opened. Finally, the refrigerator stops cooling entirely and it is dead.Now, Maytag no longer wants anything to do with it so you need to call a repair man. When the repair man arrives, the entire time he talks about what a piece of junk Maytag is. They, every time, at first think it is the switches and replace them. This NEVER fixes the issue. Next, they have to replace the computer brain. $400 to fix. EVERY TIME. Now, at least every year. If you buy Maytag and have a similar experience, get your wallet out. Sell you junk then dont stand behind it.

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!

After a year or so my Maytag fridge is leaking, I followed instructions on how to remove ice clogging the drain pipe and fixed the problem. I see that this problem is going to repeat over and over again for the life of this unit, because of a poor design.The design fix will be to add a small heater (at the location where the ice creates the clog) actuated periodically by the control board, or at least with a manual push button for the user can easily remove press the button to melt the ice clogging the pipe. This is a cheap design which did not go through design validation and qualification.

I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.

I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!

Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.

In 2006, my wife and I purchased a new Maytag refrigerator, the model type with the freezer in a drawer near the floor and the drawer is under the main door of the fridge. The thing has a sealed system and has a freon leak which makes it nearly impossible and not financially prudent to try to fix. Two repairmen were out and I spent $200 for them to tell me the same bad news. Its unbelievable that this junk wouldnt even last ten years. What is this, Russia? Ive heard some of their awful appliance experience stories and now this can join them. The reliable Maytag repairman who never has anything to - you know the one. He is probably dead. Hes not really the one to blame here though, it is the reliability of Maytag that is dead and will remain so for as long as this company is alive. Dont ever trust or buy Maytag if you care about making your investment in new appliances last! Dont do it, people!

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.

I want to document my experience with Maytag refrigerator model # 1958XEW1 and serial # K12947360. I purchase this refrigerator several years ago as a result of a recommendation of a general contractor who was doing kitchen remodeling work for me. After doing a brief online research on Maytag I went to Yale Electric a store in Boston to purchase a Maytag refrigerator. Worst mistake I ever made and I will never buy a Maytag product again (sad to say). This refrigerator has been leaking since the day it arrived from the store. Unfortunately for me I didnt notice the fridge leaking until after the warranty had expired (my bad). The leak was such as I could not isolate or say it was the fridge because the water would pool in an area that was away from the frig on my kitchen floor. One day by coincidence I actually saw the fridge leak so then I knew the water on my floor was coming from the fridge. I contacted Maytag who mentioned by that time my warranty had expired, however other people who had purchase this fridge model were experiencing the same problem. Maytag said that this leak problem could be fixed by changing the tubing located in the freezer section of the refrigerator to what they called a duckbill type of tubing. So I had that part sent to me and it was installed in the refrigerator freezer area. As you can imagine because I am writing this negative review that the water leak problem was not corrected and there is still water pooling on my floor from this refrigerator. I will never buy a Maytag product again and I wanted to share this experience with other potential buyers of Maytag products.

I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.

We paid over 2000.00 for our refrigerator in May 2011 and within a year ice started forming on the bottom and then leaking out on to the floor. Every week I have to get out large beach towel to lay under the pull out drawer, break up the built up ice and then pull it out onto the towel. I too called Maytag who said it was out of warranty. Now today I notice a significant temperature drop in the refrigerator and freezer. Whats odd is that the day before yesterday the freezer was so cold the ice cream was solid as a rock. I have not changed the factory settings since it was installed. I HATE MAYTAG!!!

I bought a Maytag refrigerator, model MBF2258XEW, March 2013. Bottom freezer, single door. The past 3 or 4 weeks I have been noticing water occasionally puddling on the floor at the freezer. The ice maker has never been hooked up, with no problem before now. I recently noticed that my wood floor is darkening in a spot that often gets wet. After reading some of these complaints it appears I am not alone experiencing water problems with something that is sold on its reputation for being trouble-free. I also see that I should expect to pay a few hundred dollars out of my pocket to fix the problem. Very disappointing.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.

Maytag refrigerator - After 3 months, a water line broke and caused $350 in damages to our kitchen floor. The next month, the ice maker jammed. The next month, the ice maker went out. I have agreed to let the Maytag repairman (youve seen the commercial where he never has anything to do) use our spare bedroom. Seriously its the worst appliance, by far, Ive ever owned and Ive had plenty as I am 71 years old.

The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.

On Thurs. Sept 25 at noon the alarms and lights started flashing on my refrigerator when I tried to get some water. I called Maytag, told them what was happening and told them to bring a motherboard when they came as nothing was working but the lights and alarms. I was told it was too close to the weekend so they would be out Mon. the 29th and I should just to get some dry ice. They came and the order said nothing about a motherboard, which is what the tech person who came also said it needed. Now they will be here on the 7th of Oct - maybe. 12 days is highly unsatisfactory for refrigerator repair. They had 4 days to see that the provider had a motherboard before the serviceman wasted a trip. Ive spent $102 on dry ice and now Im going to lose the food anyhow. I like the refrigerator but the service is really terrible so I wont be buying another Maytag appliance. The person at the call center ignored my diagnosis and it will be even worse now as over the weekend Maytag switched their call service to India!

I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.

Purchased MBF1958 model refrigerator July 2012. Has had 3 major problems. 2nd time the compressor has failed. For over 1 month have been playing phone tag and given the runaround by Maytag. Never return calls when promised and get a different story with each person I speak with. After 2 service calls to diagnose a bad compressor, $69 service fee, two weeks for the replacement to come in, the third serviceman decides this is not the problem and the refrigerator cannot be fixed. Maytag has once again offered to SELL me a replacement at a discounted price. Do I really want to subject myself to the HORRENDOUS MAYTAG EXPERIENCE again?

When our ice maker (Model # MF12269VEM10) stopped working, we contacted Maytag, only to be told that the 1-year warranty had expired. So we had no recourse but to contract a repairman. He replaced the valve (and in the process, because of Maytags decision to use plastic tabs instead of screws, the tabs for the filter housing broke off in his attempt to reach the rear of refrigerator where the valve went and we had to pay to have the housing replaced, also). The new valve did NOT fix the problem. Water continued to run out of the water dispenser after you removed your glass. We re-contacted the repairman who returned and proclaimed that there was air in the lines and it should work itself out over the next several days. Yet that night, I noticed drops of water running down the control center and filling the drip tray. I placed a towel on the floor and emptied the drip tray several times that night, before turning off the ice maker completely the next day.Unhappy with the original repairman, we contacted another who came out and discovered that the new valve was leaking from the top. That is when the filter housing broke and we had to use duct tape to hold it in place while the new repairman ordered a replacement. He tightened the valve and cycled the ice maker several times only to discover that the water overflow switch on the ice maker wasnt working, thus water was overflowing into the ice maker container. He turned down the water pressure to the refrigerator, and we tested it again. All seemed to be well until the next day when no ice was released from the ice dispenser. When I removed the ice storage bin, I found everything frozen from water overflow. I turned off the ice maker entirely and contacted the repairman, who ordered a new ice maker, which took about a week.After the new ice maker was installed, along with the new filter housing, the repairman cycled the unit several times before leaving. Yet by the next day, the ice in the storage bin was frozen in place again (I have pictures), and we contacted the repairman who ordered yet another ice maker. It took yet another week for the part to come in. After it was replaced, I monitored the ice container each time I heard ice drop into it. The 1st time there were a few drops of water in the bottom of the ice maker. The 2nd time, there was a 1/4 cup of water in the bottom. I immediately contacted the repairman to let him know and turned off the ice maker yet again.I find it hard to believe that a new valve, fresh from the package, and 2 (TWO) ice makers, fresh from the box, were all faulty. The repairs started on February 25th 2015. It is now March 21st and the ice maker is still not repaired. The 2nd repairman is doing his own research into the problem (for which we applaud him!) and now we ask you for your feedback as to the problem and how it can be solved.

We purchased a Maytag refrigerator with bottom freezer and French doors, in March of 2015, Model No. MFF2258DEM00. Its adjustable shelves and adjustable door bins were big points in its favor, at least in my eyes. So far both the fridge and freezer cool fine. The automatic ice maker was never connected, so we obviously have had no problems there. However, within a few months of purchase the bar that supports--and provides tracks for--the vegetable and fruit bins broke. It was replaced, but within another few months it had broken again.This is a DESIGN DEFECT that wont be remedied by replacing the item. The bar, which is plastic, hangs from a thin lip about 1/2 long by 1/8 thick. Thats way too flimsy to support the weight of one bin, much less two. There is no way to repair the bar. The entire assemblage needs to be redesigned and remade from sturdier material. Its not simply the inconvenience of having bins that dont operate smoothly. With their track broken, the bins rest on the glass top of the meat and cheese drawer--and threaten to break that. Theyve already caused the door to that drawer to crack.

We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.

We bought a Maytag refrigerator two years ago with the front french doors and bottom pull out drawer. We chose Maytag because we thought it was a name we could trust, a good quality merchandise. However, in the last two months, we started having problems when the fridge wouldnt stay cold, the freezer worked fine. We removed everything from the freezer and my husband found the freezer needed defrosting as the back of the unit was a solid sheet of ice. It took hours to defrost and we thought that we had the problem taken care of.. and that we wouldnt have to worry about this happening again. However, we have now had to do this three times in the last two months!! I love the style of this fridge..but am getting SO ANNOYED with having to rip everything out of the freezer and spending HOURS to defrost it! I have NEVER had this problem with any other fridge!! Im ready to replace it, but weve only had it for two years, and I shouldnt have to be spending a fortune on ANOTHER fridge after TWO years!!

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.

In August my GE refrigerator of 22 years bit the dust. Went to our local appliance center and purchased this unit for $2100. Have only had it a month and am so dissatisfied with the water dispenser, ice machine and doors, I want to return it. I cant wait for all the other things to go wrong with it. I dont know who the engineer was behind this but he needs to be fired. I really wish I had reviewed this refrigerator before purchasing it as I will never recommend Maytag again after reading all the bad reviews. The name Maytag used to mean something dependable and made well... Rant over.

I am having the same problem with the sheet of ice forming on the bottom of the freezer and leaking water out every week or so. It is getting very frustrating. After reading all these reviews I am realizing it is a manufacturing flaw and think there should be a recall. We have model MF12269VEQ3.

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

It took about a year for the problem, which turns out to be an extremely common problem, to start. The build up of water in the freezer due to the clogging drain. Maytag needs to step up for the consumers that purchased their defective product. I have cleared the ice and tried to clear the drain three times only to have the problem return. I refuse to pay someone $300 or more to repair this. This is crazy and unfair!

I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.

A refrigerator has to keep your food at constant temperature. The first Maytag refrigerator I purchased from Home Depot could not get cold. I mean the refrigerator never got below 65 degrees. I called Maytag and they played dumb. Just wait weeks for a repairman to check a brand new product that is not working. Home Depot replaced it in few days with another refrigerator of the same model. It runs but doesnt get really cold (it only has a fan in the freezer and the air comes down from the freezer to cool the refrigerator). I live with it because all you will get out of Maytag/Whirlpool is to turn the dial to a colder temp. A little over a year passes and the fan in the freezer just stops running. I called a local certified service person. He looks at the fan and says that its running but barely. I had to replace the motor at cost with labor of around 200 dollars. I kept the motor. Turns out the motor is made by Panasonic. The current replacement motor is made in Mexico. Now the refrigerator runs cold. Since I had two of these refrigerators that failed to get/stay cold, I think they got a bad batch of motors. Maytag response was to refuse to pay a dime, it is outside of the warranty - even though I had called about the refrigerator not getting real cold on the second refrigerator. So basically I lived with food being kept at a way too high of temp causing spoilage for a year and Maytag/Whirlpool could care less, they are only worried about their bottom line.That is not the only problem with their product. The drain pan grows a mold that looks like pudding. The only way to clean it is to pull the refrigerator out, take off the motor area cover (which is really cheap cardboard) and clean it out with a rag. There is no way to remove the pan. The compressor is mounted so low that it heats up the floor. I have concrete floors thus I have no fire risk but if you have wood floors, I would check the heat level. It is nearly impossible to clean the dust off the fins on the refrigerator coolant lines. The back of the freezer door shelves are metal and very sharp on the back. Thus if you stick your hand in to pick something up, you will get a nasty cut.I have owned only Maytag, Whirlpool and Amana products my entire life. I will never purchase their products again. They may pretend that you are buying an American product (they use the American flag) but this product is nothing but OEM garbage made by the lowest bidder. They try to sell you an extended warranty for around 300 bucks for an addition 3 years. I figured if the fridge went bad after 3 years, I would just buy a new one. I never expected a motor to fail less than a year (I would say it started going bad about 6 months into ownership as started making ice at a lower rate). Maytag refuses to stand behind their products. When I told them I had the motor that failed, they had no interest in even looking at it. Do not waste your money on their products. I also own a Maytag washer that is the worst washer I have ever owned.

Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!

We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the Home Depot in Tracy, CA. On 2-2-2014 (15 months) we noticed a puddle on the kitchen floor. Upon inspection, we noticed that the refrigerator was not working. Went over to Home Depot and were given the name and number of the authorized Maytag repair dealer (A and E). The technician arrived on 2-5-2014 and replaced the compressor on-off /overload relay and charged $243.82. On 2-16-2014 (11 days later), the same thing happened again. The technician came on 2-19-2014. This time, it was the compressor at a cost of $800.00 plus the $75.00 service call. One can purchase the compressor online for $300.00 and I am sure that A and E buys it for a lot less. We thought about it and decided not to get it fixed because we did not know what else would go wrong and how long would the second compressor last. We talked to the Appliance Departments assistant manager and were told that Home Depot does not give any kind of consideration and she had worked there for 11 years and had not heard of any problems. She was not telling the truth or she was not aware of the numerous negative customer reviews online. She also informed me that I should have bought a warranty. We have bought quite a few refrigerators in 50 years and they lasted for many years. Home Depot sells inferior products. Maytag must sell these inferior products at discounted prices and of course, some stores are looking for larger profits. I do not trust Home Depot any longer and will not purchase appliances there anymore. It was a very expensive lesson - the price of the refrigerator, loss of food (twice) and the stress it caused. We bought a new refrigerator at Sears and it was not a MAYTAG.

I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!

Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!

We purchased a Maytag French Door Refrigerator with a bottom freezer in 2010. About 6 months ago, we noticed water leaking out the front of the refrigerator. We recently called Maytag service and were told that the refrigerator pan was too small and they would order it and have the independent contractor replace it. The woman I spoke with said that Maytag has been having a lot of complaints about this as the pan put in the refrigerator was too small. In my opinion - an obvious design flaw. The service tech came to our house today with a larger drain...not a pan as I had been told by Maytag (Maytag is the one who ordered the drain to be put in). We ended up paying an unexpected $209 (Pan vs. drainage replacement is a lot more expensive). Needless to say, we are upset for having to pay $209 for a Maytag design flaw as well as not being told upfront what the correct part was that was being ordered. We called Maytag and were told there was nothing they could do because its not on the recall list (yet) and because we didnt buy the extended warranty. We are feeling like suckers and will never buy another Maytag.

Maytag French door model is four years old. Water accumulates on the freezer floor in small puddles. As I read other comments, this seems quite often the case. I should probably pull out the refrigerator to see if I have water leakage on my floor. From reading other reviews, it appears that Maytag does not stand behind the product. Am I forced to do the repairs myself, or am I forced to find a repair person and hope their fix eliminates the problem? Any advice would be helpful.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

Just after a year the bottom freezer began to build up frost. I had to thaw it every day. A repairman changed part and ran well for about 5 months when it started to frost up again. Again, I had to call a repairman in. $500.00 later, my fridge is working again. I am done with Maytag appliances. Never again!

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

We purchased a French door Maytag refrigerator model MFD2561HEB in November 2007. In August 2008, the unit stopped working suddenly. The high voltage control board was replaced under warranty, but the tech could not determine why the board failed. I called Maytag to demand a new refrigerator. The best they would do was to extend the warranty for 6 months, no charge. The unit quit twice more in September. A tech was summoned (paid service call), nothing found. It started working again. Since then, the thing has quit several times. We unplug, move all food to a second refrigerator, wait a day, plug it in, and move the food back. The useless box quit completely this week, not quite 5 years of service life. The tech said the board must be replaced again, no guarantee. We declined. I called Maytag again to demand a new replacement and escalated the complaint. They are to call back, ha! In the 5 years of poor service (and poor customer service) from Maytag, the 30-year old second refrigerator has been up to the task of preserving our food. This experience has made me vow never to do business with a Whirlpool-affiliated brand again.

I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!

Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

The refrigerator has been very dependable for over 14 years. The biggest problem we have had is failure of plastic tracks on drawers that break and had to replace drawers and other problems with plastic components like deli drawer coverlet, and door shelf door plastic. Recently we have problems with the touch control panel on front of door. Not working properly for ice dispensing and temp. control although temp is maintaining what we had set prior to failure of control panel.

Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.

I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!

I have a French door fridge Maytag like everyone else. The bottom freezes over and I have to de-ice it. Now the freezer doesnt want to cool. Its 3 years old. Total piece of junk.

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!

MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has the same problem. Looking for a new fridge. Hope better luck this time.

Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.

Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor

Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.

Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.

Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.

Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!

On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?

My Maytag refrigerator (bottom freezer) is about four years old now. Since the first year, it has been freezing up. The refrigerator gets warm and the freezer stays cold. Two repairmen have looked at it, replaced the electric panel and the thermostat - neither repair fixed the problem. If you completely defrost it, it will start working again. For about three years, it would work for a few months, but now it will only run for about two weeks before freezing up again. I called Maytag when this first started happening and again recently. They say they have never heard of anyone having this problem and they are sorry. The woman said she would put my complaint in my file. I certainly would recommend that people avoid Maytag refrigerators.

I bought a Maytag refrigerator, model MBF 2256 KEQ2, two and a half years ago. Now the cooling coils are freezing up. I checked heater and thermostat for continuity and they were okay so the only thing left was the timer control circuit. On the earlier models, the timer control circuit is controlled by a Timer Motor or an Adaptive Defrost Timer which is separate from the main Electronic Control Board and much less expensive. On later models (including mine), the timer control circuit is incorporated into the main Electronic Control Board so if your automatic defrost quits working, more than likely you will have to replace the main board. I did not purchase an extended warranty because I believe they are useless from past experience. I bought the part on Amazon.com, received it in four days and replaced it myself for a cost of $78. This part costs $110 to $118 at Sears or a Maytag dealer.

Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.

Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.

Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.

This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!

MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot less than 2 yrs. ago. A year had not passed and I noticed the freezer starting to freeze up. Water started to leak from the bottom freezer. My husband had to break chunks of ice that clogged the drain but still, it continues to freeze. We hired a certified technician to clean the drain but a few days later, a puddle of water appeared all over our kitchen. Now we have a towel to stop the water from coming under the refrigerator. I thought when I was buying a Maytag, I was buying the best. I now know that, it was the biggest mistake. I will think twice before ever considering buying a Maytag again.

I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.

My refrigerator temperature control panel started flashing lights and the ice maker flap started opening and closing over and over. I checked online and there are numerous model #s doing the same thing, most all contacted Maytag, some were fixed for no charge. Some were not even though they admitted there was a defect in the electronic control panel. I was one of the ones they refused to fix because they said it was an older model but they fixed a 2006 model, a defective part is a defective part no matter the age especially if they know and admit there is a problem with the control panel.I cant understand why they wont take care of their problem, so now I have to spend over $300.00 to fix a problem that they made in manufacturing, that is not an outrageous amount, thank goodness, but I just dont understand why they wont stand behind their product when they can fix out for probably half that cost to take care of their problem. I didnt make the refrigerator, they did.

Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???

My Maytag refrigerator, french door freezer on bottom MFT2976AEMOO has had problems since I bought it. It is with the icemaker in the refrigerator door and freezer. My icemaker has been leaking since we have gotten it dripping water into the refrigerator. The freezer now is not working and all my frozen food thawed out. I am so tired of having workmen coming out to try to repair it. They even took the refrigerator back to the shop and had it for 3 weeks and said it was repaired and told me it was working fine. NOT frozen food, again thawed.

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.

Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.