Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.

I bought a Maytag refrigerator over the summer - the French door and drawer freezer. Expensive but crappy. After about a month motor starting making noise then is shut down. Called the store. They came and swapped it out and not even two weeks later same thing. Looked up product and all awful reviews. Never thought to look up reviews before purchasing. Could of save myself the headache. Not to mention my daughter was like, Mom stop buying that brand. It sucks. Did you not realize our washing machine is the same brand and after almost two years it started acting up and your last washing machine you had for 10 years before it even gave you any problems.

I had six service calls, one was a few months after purchase when under warranty for loud noise. I bought it in 08 and since then during the last 6 months, its freezing in the refrigerator. Service person is upset. I contacted corporate and they do not care and told me I should have bought their warranty. Yes, they had to be here when it was under warranty. Still freezing, they played with air hoses, replaced the temp panel and did everything they can, with no results. Theyre giving it one more try and it is going to be hooked up to the Silverado and put on I-75 with a sign on it. Do not buy from this company. Terrible service. I emailed CEO and no response. I just tossed a tomato and strawberry on the tile floor. Yes, buy American. They moved their plant from Indiana (union) to I think TN for non-union. Well, get what you pay for and the employees get what they are paid for. I work in the building business and everyone knows not to buy this product! Just throwing your money away. One good thing is if you like frozen beverages, this is the product to buy! Never again! Receipts in hand! Romney probably owns the stock! LOL

I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

I bought a refrigerator from Home Depot in July 2013. In late November 2014, I noticed water on the floor in front of the fridge. I called the Maytag customer service and reported the problem.. The customer service rep explained to me that Maytag discovered a design flaw in the part that allows the water to drain when going through the defrost cycle. I also called Home Depot. Their response was it was my problem because the fridge was out of warranty and I did not buy an extended warranty plan. After two more calls to Maytag, they scheduled a service appointment. The service repairman told me the same thing about the design flaw. I have the old part and the package the new part was in. The two parts are completely different. I requested that Maytag or Home Depot replace the fridge or give me credit for the amount I spent. Maytag is now saying there was not a design flaw and because of that, Home Depot refuses to replace the appliance. I will never buy another Maytag product or shop at Home Depot. The extended warranty is a way to place the responsibility directly on the consumer and eliminating the responsibility of the manufacturer and the store.

We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.

The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.

I have a French door fridge Maytag like everyone else. The bottom freezes over and I have to de-ice it. Now the freezer doesnt want to cool. Its 3 years old. Total piece of junk.

Ice builds bottom of freezer then leaks onto floor. Should be a recall.

On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!

MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!

Purchased a Maytag MSD2553WEW00 refrigerator on 2/27/2011 from Home Depot. Began using it in July 2012 upon completion of home construction. In February 2014, after less than two years of service, the refrigerator was running but no longer cooling. After the expense of several part replacements and a service call, it was determined that the compressor had failed. Unlike most manufacturers, Maytag did not warrant the compressor and closed system beyond 12 months. The refrigerator looks like new but the cost of repair is prohibitive relative to purchasing another new refrigerator. Maytag was contacted but was not helpful.

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.

This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!

I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.

Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.

I purchased a Maytag double door refrigerator in 2012. So far the deli drawer has broken 3 times in the same way. There is a plastic peg attached to a side panel on the refrigerator. This pin breaks off after a few months of use. To repair it, you have to replace the entire side panel. The parts and labor costs are about $200 each time. It is obviously a design flaw that Maytag should fix. If you repair it every time it breaks, in about 8 years your repair costs are more than your original purchase price for the refrigerator. Dont buy Maytag products. They are inferior.

I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!

I bought a fridge, model number MBF1958, its a top fridge-bottom freezer. The freezer part leaked and spilled water that then froze onto the bottom of the freezer, which of course froze. I discovered this 1 month after the 1 year warranty ended. Maytag gave me a courtesy repair service guaranteed for 90 days. Of course, 2 weeks after the 90-day period ended, I have the same problem again.

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.

We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?

It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I had for two months. Two service calls were made to Maytag as of 07/07/2014, the problem no ice and the refrigerator stays warm. The problem has not been resolve and Maytag refuses to replace the item.

Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 2013 at Home Depot. Maytag cannot repair the heat exchanger as it is a discontinued model. Our only option: Purchase another comparable current model refrigerator with a full price of $2,199.00. It will be sold to us for a discount price of $1,308.00 with free delivery. NJ tax and installation not included. This is a two year old refrigerator with orig over $2000. We had requested for a repair since August 2015. We had spoiled food expenses and rented a temporary refrigerator. Numerous attempts to repair and order the parts to no avail. The excuse is either they ordered the wrong part and eventually was told its been discontinued. Our warranty was automatically canceled. We have spent numerous hours with the Maytag customer service and was given a promise to find the part overseas as well to get the appliance fixed. Finally, this morning of November 2, 2015, we were given the final Im sorry and this is all we can offer you, to buy another refrigerator from us. It appears that this is a defective model but we have not received any recall letters or warning about it. This needs to be addressed as this is an unacceptable practice and deceiving to the consumers, and certainly unfair for people like us who work very hard to pay for this appliances. We cannot afford another $1500 refrigerator. We are now stuck with this worthless, stainless steel junk in our kitchen.

We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!

I bought a new Maytag refrigerator 5 years ago and it has been nothing but a headache. Ive spent more than $700 getting it repaired. The Maytag repairman is no longer lonely, hes really busy. These units are crap and the company does not stand behind their products.

I purchased a small (14.5 cubic feet) refrigerator for my basement from Home Depot on January 26, 2013. It was delivered on January 30, 2013. On February 14, 2013, we found that it was not cooling like it was supposed to. The soft drinks in it were not cold. I called Home Depot and was told I had to call Maytag for a repairman to come out. Since it was so new, I felt it should be replaced. They disagree. The warranty only calls for repair. So a repairman came out on Feb. 19th. He said that it has no freon. He doesnt know why. It could have a leak. It could have leaked out in the warehouse. There is no way to know this. He said another repairman would be out to fix it on the 20th. On the 20th, no one showed up or called. I called the repair company, S & S Appliance of Bessemer. I was told the repairman that I needed is in Montgomery today and the repairman yesterday was told to tell me he would call me. He was told to not tell me someone would be out today. So now, I have to wait until tomorrow for someone else to call me and see when he can fit me in his schedule. I think Maytag has a problem with their refrigerators. I think Home Depot has a problem not standing behind what they sell. I think S & S has a problem with their servicemen. I am not happy with any of these companies and will never buy another Maytag refrigerator or washer, but thats another story.

The performance of the refrigerator is disappointing. It was difficult to find someone to repair it when the freezer fan motor went out. It makes noise, shelf space is insufficient. Temperature mechanism often doesnt work properly.

Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.

Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, “your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance.” I am so disappointed in this company, the product, the customer service, maintenance service etc.

Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.

We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.

I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!

My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.

The way the side by side fridge/freezer is built contributed to several injuries. I am 60 tall and of normal size, and accessing anything in the side doors lower down always results in smashed head, near bleeding injuries. I am so sick and tired of it. No other fridge has done this to me. Add that to the shelves being near razor sharp. One of these days this fridge is going to land me in the hospital with a lawsuit. Most people are not 3 feet tall or 8 feet tall, thats the only way to use this fridge safely!

I want to document my experience with Maytag refrigerator model # 1958XEW1 and serial # K12947360. I purchase this refrigerator several years ago as a result of a recommendation of a general contractor who was doing kitchen remodeling work for me. After doing a brief online research on Maytag I went to Yale Electric a store in Boston to purchase a Maytag refrigerator. Worst mistake I ever made and I will never buy a Maytag product again (sad to say). This refrigerator has been leaking since the day it arrived from the store. Unfortunately for me I didnt notice the fridge leaking until after the warranty had expired (my bad). The leak was such as I could not isolate or say it was the fridge because the water would pool in an area that was away from the frig on my kitchen floor. One day by coincidence I actually saw the fridge leak so then I knew the water on my floor was coming from the fridge. I contacted Maytag who mentioned by that time my warranty had expired, however other people who had purchase this fridge model were experiencing the same problem. Maytag said that this leak problem could be fixed by changing the tubing located in the freezer section of the refrigerator to what they called a duckbill type of tubing. So I had that part sent to me and it was installed in the refrigerator freezer area. As you can imagine because I am writing this negative review that the water leak problem was not corrected and there is still water pooling on my floor from this refrigerator. I will never buy a Maytag product again and I wanted to share this experience with other potential buyers of Maytag products.

I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.

After 1.5 years, our Maytag bottom freezer ref has started leaking water on the floor. There is a sheet of ice on the bottom of the freezer, and ice in the slots on the back wall. This sounds like a frozen moisture drain. This seems to be a common problem. There should be a recall.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

Our 26 month old Maytag fridge (Model MFF2258VEM8) was the french door freezer on bottom modern style fridge. The freezer stopped working. The repair shop took the fridge away and repaired a leak (quality control issue) and then the compressor failed in a test. They wanted $700 to make a repair that would have a 90 day warranty about 1/2 the cost of the fridge. Maytag was contacted at multiple levels and they would not even provide a free compressor or provide a substantial discount on a new fridge. What a way to treat a customer who once had all major Maytag appliances in our home. We decided to get a GE Profile fridge and are very happy with it. I will never buy another Maytag appliance. I dont think it is the great company it once was years ago.

I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First service call within a couple of months was for a very noisy ice dispenser, which the tech said was normal. Other than the noise, the dispenser has worked fine. Aug. 2005, the freezer frosted up and the tech replaced the defrost timer and defrost thermostat. May 2010, I had the same problem again and again these two parts were replaced. This morning, I found the food thawing in the freezer, 3 1/2 yrs since last repair. It is Sunday so will have to call tech tomorrow. Third repair in 13 years for a $1500 (2000 year dollars) Maytag. I have never had an appliance with so many problems and it was the most money I ever spent on an appliance. I am done buying Maytag products.

Please let me know if there is a class action suit. This refrigerator leaks water all my floor every three days or so. I have to chip the ice off the bottom of freezer every three or four days. Storage is also a joke. Poor design.

We bought a bottom freezer Maytag refrigerator a little over a year ago and have nothing but problems with it. It leaks and has ruined my hardwood floors. The lift lid for the meat and cheese broke. I have had other refrigerators with kids at home for 10-12 years and never had these problems. It is just my husband and me now so I know it does not get the abuse other refrigerator that were different brands received. I would never buy another Maytag refrigerator. I have been so disappointed with the product and the service. I read some other reviews and have to agree that Maytag could care less about their customers. I have also received several Im sorry, but basically we cannot help you.

Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.

I bought my Maytag refrigerator Sept. 2013 and now in December, 2014 it is dead. After five visits from Maytag to repair it, they say it will cost $1,200 to repair it. The advice the man gave me was throw it out and buy something different. The refrigerator never worked right from the beginning. Four of the visits were in the warranty period. Compressor and evaporator shot. NEVER AGAIN. Maytag does not stand behind what they sell.

1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.

Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.

I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.

Bought a French door Maytag with freezer on the bottom. Ice build up on the bottom of the freezer and it has ruined my floor. We are replacing the floor in the kitchen. It is only a few years old. They have horrible customer service and will not replace anything.

Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.

This fridge is a piece of crap. Bought brand new and right after warranty the freezer started freezing up and leaking all over the floor, ruined the wall behind the fridge which created mold as well as the puddle on the floor that multiple people in my home slipped and fell and it started shocking anyone who touches it. Called a repair man he says he doesnt know why its shocking probably is the manufacturers fault as well as the defect causing it to freeze up and leak. I call Maytag and the guy doesnt seem to care that my 7 year old has been shocked and says unplug it and I will just need a new fridge. I already spent the money on the new fridge. Why should I have to go buy a new one now after 2 years, that I cant afford. Its ridiculous how many other people are having problems. Its a defect and should be recalled and they should have replaced the crap fridge they sold me in the first place. You would think for such a big company they would do something but yet people are getting seriously injured and this seems like it should be taken to court for a lawsuit. I am extremely unsatisfied and wont ever buy a Maytag and will let all my family and clients through my cleaning business not to ever purchase a fridge from Maytag.

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.

I purchased a new Maytag fridge apx 8 months ago (model# MFF2258VEW6). It has french doors and a bottom freezer and from day 1 it has constantly leaked water all over my kitchen floor. I started putting towels in front of it after my first slip and fall. I had the water line checked for the ice maker and it was fine. It continued leaking day after day. Then I started getting a lot of ice build up all over the drawers and on my frozen food, which became freezer burned and I only had the temp at 2. They have a warranty on it, so called the company and they brought me a loaner fridge of the same kind.. OMG this fridge is doing the same exact thing, even worse. I am disabled and fell last night again and my leg and foot is so swollen.. I really hurt myself and Im not going to let this company get away with this!! I called the company and told them and they are checking into what they can do with the refrigerator. After reading all the about the Maytag bottom fridge leaks and other problems, I refuse to get the same one again. If they do not do something, I promise I will before I get hurt again!

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

This is about my model MFI2569VEB2 refrigerator. It has French doors with bottom pull-out freezer, refrigerator door ice and filtered water dispenser. The delivery person installed the fridge and took off outside plastic and left inside plastic in. It froze everything until I took out the inside plastic. Within the first year, water started shooting out of the top of the fridge. A rubber connector for the icemaker, which was on top of the fridge, had broken. Within 18 months, it freezes everything in the refrigerator, even on the warmest setting. I have to leave it unplugged each night. The icemaker gets big chunks of ice stuck to it and wont let ice out. On top of all of that, the water from the fridge door pours out extremely slowly, this just how they are built.I will have to fix the thing myself and eat the expenses, so to speak. I bought the Maytag because Samsung had poor reviews. No matter how fancy you want your refrigerator to be, and how nice you want it to look in your kitchen, stick to the basics. The fewer bells and whistles, the more reliable.

Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor

My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.

Purchased our Maytag in October 2009. From the beginning it would make loud, popping noises occasionally but seemed to work just fine. At the time of purchase, we opted to buy the 5 year extended warranty for $125.00 (just in case). Here we are at seven months after that warranty is no longer any good and the freezer leaks all over the floor and we have to keep a towel at the bottom to soak it up.This morning I wake up to the panel being completely out and fridge is not running at all!!! We thought when we purchased our Maytag that we were buying the best of the best... not even close! We just paid for an expensive piece of junk! Who has the extra money just lying around to go buy a new fridge? Not us! This is unacceptable!!! I have read other reviews that sound pretty much exact to our experience with this refrigerator. I hope somehow they can and will be held responsible for putting this product on the market knowing full well it is an over-priced piece of junk.

I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run, then not run. It spoiled all the food not in the freezer and most of the food in the freezer. This happened early November, being less than six months old. My wife called on 11/8/11, they repaired it on 11/18/11. Ten days of no refrigerator and a lost of about $200 in spoiled food. The company would not pay for any of the money I lost for the spoiled food!

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

At two different times today I was left on hold for thirty minutes each. I was told the compressor only had a year warranty on it, cant do anything about it. I then went online to Maytag web page and it read only on compressor the warranty had ten years. I called them after a very long wait and was told that was just started with the ten year warranty. I have owned many different refrigerators never heard of compressor only lasting 5 years. The serviceman who came out to tell me compressor was bad said the name Maytag used to stand for something but now stands for junk. Worse customer service, worse product.

We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.

We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!

Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!

Maytag mod# MBF2258XE81, Ser# K04712605. 3 years old. At 6 months old, the drain plug clogged. Freezing water under pull out drawer of freezer, spilling onto kitchen floor. Fixed under warranty. 9 months later the same thing. I had to pay $190. Now, it has been happening for 6 months, and I use a spatula to lift the sheet of ice out. I have to do this every 10 days, or it leaks onto the floor, tile and rug in my kitchen. This is just wrong. I see I am not the only one. If Maytag does not fix this known problem, I guess I will get a new fridge. I had my last fridge for 21 years, never had problem. Thought I was upgrading.

MAYTAG REFRIGERATOR SAFETY ISSUE SHARP EDGE Maytag refrigerator model MRT118FFZ01 purchased Feb.2018. There is a safety issue, sharp edges. Maytag has been aware of this for over 1yr from customer reviews. I went to consumer affairs.com and there are numerous complaints on products/customer service. I have been asking for a replacement door since Feb. On Sept. 7th I cut the palm of my hand on sharp edge, drew blood, no stitches but I was very upset. Called Maytag, transferred to the safety dept. sent out service tech. He reported that it was a safety issue, very sharp edge, he had to put duct tape on corner to prevent any more injuries! He requested that new doors(freezer&refrigerator door) only be sent, I do not want/need the whole unit replaced. Freezer door has sharp edge also. I have numerous emails to/from corporate office begging since Feb. for a new doors so that this would not happen! Maytags solution is to buy back refrigerator or I should pick another model. Neither is a solution for me. I picked this model for a reason. I asked them to provide me with the simplest solution which is to contact factory where it is made, red flag it, talk to manager, quality control check to see that there are no sharp edges before it is shipped to me. They refuse to do that 1 simple common courtesy, customer service request! They cannot guarantee that door will come without a sharp edge! My model is not the only 1 with this problem. I talked to salesman & model in store has sharp edge & in the reviews the same model had sharp edge which was submitted over 1yr ago! So Maytag has been aware of this safety issue for some time now but chooses to do nothing about it! I chose Whirlpool because of the name, I thought it stood for quality & above all excellent customer service. Was I wrong, found that out thru numerous phone/email conversations. They just dont care! Is it too much to ask Maytag to give me a refrigerator with no safety issues?!!! I have talked to Aaron in the corporate office, he was no help at all. His # 866-817-5404 ext **. I have all the emails to/from him. Please help, I want this same refrigerator, only model that would work for me. Now that I have had personal injury & have spent so much time/effort, aggravation since Feb. trying to have them do the right thing I feel that I am due monetary compensation. Bottom line this complaint is concerning a safety issue & horrible customer service from the call center to corporate offices! The Maytag name isnt what it used to be known for, quality & service.

Bought a Maytag French door refrigerator MFT2976AEM01 in August 2013. Started having problems before the refrigerator was a year old. I called to get it serviced and it took 4 months to get a repairman to check it out. He fixed one part and then ordered another part that he needed which took 3 months to get. After he replaced that part the refrigerator continued to have problems. The serviceman has been out to repair my unit 6 times so far. He has no confidence in the Service Engineers from Maytag. They recommended yet another part be replaced, however now Maytag will not cover the parts cost.They offered to let me buy a new fridge at a discount. After spending about $2700 in August 2013, I dont have the $ to spend again for a refrigerator. My refrigerator is so loud it has been waking me up for about a month now and I am sick and tired of it. Shame on Maytag for having such terrible customer service! I will never ever ever recommend a Maytag because this has been a nightmare!

It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.

Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.

Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!

We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!

MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

Our Maytag refrigerator that is two years old has been nothing but issues just after the warranty expired. Ice maker is broken and it started having the temp alarm go off every few weeks and now every few days. It was a 1800 dollar purchase and no one has been helpful where we bought it nor has Maytag. We will never purchase another Maytag product...

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

My Maytag french door has worked steadily for 12 + years. It’s a basic model, ice maker in freezer. No door dispensers or electronics. I would buy it again.

The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!

French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!