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Maytag Refrigerator Model MRTX5121TW
Maytag - 21 Cu. Ft. Top-Freezer Refrigerator with Garage Mode - White
This Maytag 30-Inch Wide Top-Freezer Refrigerator offers 21 Cu. Ft. of space and delivers ultimate cold performance. The EvenAir Cooling Tower moves cold air consistently from top to bottom through its advanced venting system and the PowerCold Feature will quickly chill the refrigerator after the door has been open. The FreshLock XL Crisper maximizes fresh food storage, plus, turn to Garage Mode to tackle temps from 38°F to 110°F. Backed by a 10-Year Limited Parts Warranty,* this refrigerator is Built To Last. *Visit maytag.com for warranty details.
Manufacturer: Maytag
MODEL: MRTX5121TW
MSRP: $989.99 USD
Maytag Refrigerator Model MRTX5121TW Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MRTX5121TW
We purchased a Maytag front load washing machine and dryer about 5 years ago. The front load washer is completely full of mold even though I have always followed the directions of wiping it out after each wash, leaving the door cracked, washing the machine with Affresh and even trying bleach and vinegar rinses. When I called customer service they refused to do anything about it. Then the dryer stopped working after 5 years and we had to get it serviced. Now, the door has completely come apart, as in every little piece has come off the handle and surrounding door frame. I have never seen anything like this on the oldest of machines and I have taken care of these appliances. I will never buy another Maytag...
My microwave started acting up, after about 5 months. It would not cook a complete cycle, without an error saying that the door is open, and needs to be closed. The repairman has been out 5 times already, and the problem is still not corrected. Maytag/Whirlpool has said they will not replace item, then they decided they would possibly replace at a pro-rated amount. So, I have to purchase a microwave twice, to have one that works? Somehow, I feel Im being taken for a ride in this deal.
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.
There was a maytag dishwasher in the house we bought 11 yrs ago. The only problem we have had is a recall on the rinse aid dispenser which was replaced by a service man but never worked again. We are completely satisfied with the operation of the unit, our only disappointment is the wire racks. The original racks plastic coating broke at the end nubs and became rusty and swollen. We found someone selling a unit and we just took the racks and left the unit for him to resell rackless. Unfortunately not two yrs later the same thing has happened to those racks. Even tried these little plastic covers that are made specifically for this problem. They were virtually impossible to get on and didn’t last more than a few months.
The washer machine is only 2 years old and its broke, at first it wouldnt spin and now it wont wash. Everyone is saying between the parts and service fee, it will cost 200 to 300 dollars or more to fix, most technicians wont repair them because they say that we may as well cut our loss and just buy a new one. No one likes these machines. I wish I would have known what a sham the washer machines were before purchasing.
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.
IT A GOOD DISHWASHER, BUT I HAVE HAD 2 PROBLEMS WITH THE CONTROLS AND HAD THE CONTROL PANEL REPLACED. TWICE. The insurance I bought with the machine, sent me a jerk to fix it, I complained and they sent a good repairman.
We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!
I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.
My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.
I had a stroke last year in August and my children got together and bought me a washer. And after the third use this thing started messing up and I had to call in someone. Now the warranty is up and I am sitting here with a new broken down machine.
I bought my Maytag in 2013. It worked fine at first but for the last year it isnt getting clothes clean. In fact, some look like theyve never been washed. I have to run the rinse cycle 2-3 times and they still seem somewhat soapy. The washer still leaves clothes drippy after running the spin cycle. It takes 2-3 hours to complete a small load. I wish I had my old Kenmore back. It worked fine for nearly 20 years!
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
Purchased a non agitator washer 1 year ago. Constant frustration with the sensing technology. Cannot select a water level or load size. The expectation is that the machine will do that automatically. The water dispenses through the soap container adding soap to dry clothes which then leave white marks on dark clothes. All of the selections for loads do not have a water level close to covering the clothes. The only way to achieve coverage is to reopen the lid multiple times to restart the sensing feature. Another option is to add wet clothes to increase the weight to “fool” the sensor. Some clothes have come out of the wash still dry in areas. Every load, no matter what size takes a full hour to complete! There is no quick load to be done! I have paused the cycle to leave the house and the water drains from the machine causing you to begin your 1 hour cycle again. Epic fail by the Engineers to provide a user friendly machine. This one, as time goes on, just becomes more frustrating and yes very noisy during the spin cycle.
It doesnt agitate enough to move clothes around. Doesnt put enough water in tub, even on deep fill just barely gets to the top of clothes. Washed a shirt 3 times by myself to get dried mud off of it. 3 time it was washed bumy its self. Clothes do not to get as clean as they did in the old style washers that had good agitation and the agitator that was bigger than whats in these new ones. And water. Need water. We arent trying to dry clean. And even thats done with a liquid that totally covers clothes and moves around better than this garbage I have right now... Looking for an old washer to replace this one... HATE HATE HATE THIS WASHER.
I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again. Maytag refuses to help me as there is no “recall and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.
First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.
Bought the set at Home Depot. The gear box went out after 2 1/2 months of use. I called the manufacturer warranty site and spent close to an hour on the phone then was given an appointment to have a service repair person look at it. Two days before the scheduled service call they called and said they would have to move the appointment out by a week. After diagnosing the problem, oil all over the floor and stained clothes from the oil, was told it could be up to 2 weeks until the part arrived and installed. So my warranty is being used up while the machine is out of service for a month. Beware of buying a Maytag!!!
I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.
Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.
My wife and I purchased new Maytag dishwasher in 2011. Worked well for 9 months and then control panel went out. We bought a Sears with 1 year warranty. Sears fixed but then 2 more repairs followed with blown fuse and pump motor went out. We knew this was a lemon so we purchased an extended 3-year warranty through Maytag. Well the unit only works for a month or two then we are constantly calling for repairs. We just had the pump replaced a 3rd time and yep you guessed it the unit is loud again so here comes repair 15. The warranty contract states that if the same part fails 3 times, Maytag will replace the unit new one time and voids any further repairs. My wife and I are very frustrated and lost all confidence with the Maytag company. Our old one lasted 14 years and this new one is a piece of junk. The company reviewed my request of unit replacement but was denied for whatever stupid reason. This unit has over 5000 dollars worth of repairs not counting the lost time of appointments waiting for the repair. My wife has had to stay home and wait for 4 to 8 hours an appointment. She has many other obligations to do with her time. Its sad that Maytag does not stand behind their product. Its my conclusion that this company does not want to sell good product, they only want to sell extended warranties. Your products are not reliable if you have to offer warranties. I would like to see if I can get to repair 30 before my warranty expires by March of 2015. Maybe I could then see if 30 repairs would make the Guinness Book of Records on the most repairs done on a dishwasher with extended warranty. That would be something the company could be proud of dont ya think.
I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.
Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.
We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!
Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.
It is actually an older model Maytag set that I bought used 4.5 yrs ago. I am very impressed how its held up and how fresh our clothes are still. I have always loved Maytag and will buy again if needed.
I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.
I bought our Maytag HE washer model #MVWC565FW back in July 2019 after having owned a Kenmore scratch and dent washer from Sears for approx 25 years, and in just one month of using it I knew it was a mistake. There are only 2 water levels - deep water (full tub) or practically no water (though there are a number of settings, there is no difference in water level, its just full drum or very very little water). The auto-sensor water level option is a joke - there is barely enough water to wash anything - its like going back hundreds of years to washing and beating your clothes on rocks. Items in the washer become so tangled it sometimes takes a while to detangle before placing in the dryer. Water stops filling the tub when lid is open - I can no longer wash and rinse delicates while the drum is filling. It took 3 calls w/ Customer Service to get an ADDITIONAL lid latch that I can use to trick the machine to thinking the lid is closed - I keep the actual lid open, then stick in the lid latch I bought - take it out when Im done hand rinsing. This also enabled to to view the washing in action - IT DOES NOTHING! Clothes stay in the same place as you placed them in the tub - they dont move, they dont wash - and I bought a washer with an agitator - that is in quotes because it is a misnomer with this brand! The wash cycles ARE SO LONG it takes all day to wash a few loads of laundry. Once you select a setting YOU CANNOT CHANGE IT - the washer empties and stops, then you have to start all over again - ENERGY AND WATER EFFICIENT...REALLY???? What a bunch of you know what! This is the most inflexible piece of junk I have ever had the displeasure of owning. I have to keep jugs of water on hand that I keep filling up to at least have a bit of water. When I called Cust. Svc. at the beginning telling them my experience - the person on the phone had nothing to contribute - they couldnt even tell me what cycles might fit my needs - they told me to go back to Home Depot and ask someone there! WORST APPLIANCE WORST COMPANY.
I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.
Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.
In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.
I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?
I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
I have a Maytag Precision double oven 850 series. The upper oven handle does not fit snugly and has been broken 4 times. I have had to order 4 new handles because the hardware does not seem to secure the handle to the oven door. There are no problems with the lower oven door.
The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
Maytag Dishwasher control panel is not working again! We have owned dishwasher for less than two years but needed repair twice. This time the warranty has expired. We will not have it repaired again. Its too expensive! We will never go with Maytag again.
Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen
If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!
We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadnt been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it wont be Maytag and thats too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.
Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman being so lonely. Now he has lots of company in the way of angry consumers. Purchased a Maytag dishwasher and less than a year later the control panel failed. It was still under warranty but the service person just tweaked it instead of replacing it. Now, less than a year later it has failed and will cost over $200 to replace and repair. This is disgusting.
We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.
I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!
I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.
Purchased my Maytag Dishwasher MDB7749SBM on 5/13. 3 weeks ago the panel went out! I found others have had the same complaint on their Maytag Dishwashers too! I also learned this model was discontinued from Home Depot. Is this because Maytag knows this Dishwasher was JUNK and that they allowed consumers to buy this model knowing it had these problems - I believe so! I find it absolutely crazy that Maytag has not issued a RECALL and now I am out almost $700 plus if I get it fixed or buy a new one, I am out even more $$! There has to be some RESPONSIBILITY taken from Maytag!!! This Company was built on an excellent reputation but now this company reputation is considered POOR for selling defective products and doing nothing about it!
I purchased a Maytag 4-door model, a little over three years ago. A little over a year ago, I noticed small puddles of water around the bottom of my refrigerator on the floor. I blamed the dog for having accidents and shrugged it off. Well, after months of putting up with this I came to the realization that it wasnt my dog, so I started looking for leaks on the seal, etc. Thats when I realized that the entire floor of the freezer was one solid block of ice! So, I looked online for people that might be having the same problem. Sure enough, there are A LOT of us!!! Now to add insult to injury, I have to have a MAYTAG certified repairman come and look at what needs to be done! He only charges $85.00 just to come to my house!!!! Thanks MAYTAG, I spend $2500.00 for a refrigerator thats obviously defective, and still have to pay more to have it repaired!!!
After using my GE Profile to death we replaced it with a Maytag; mostly for the cost. Although I hate to admit this, remember the old saying you get what you paid for - Well its true at least in the case of this Maytag oven. I am a constant cook and own a bakery, I often bake many of my products at home. Since getting this oven I have had nothing but failures. The cakes are over done, underdone, cookies burnt, not cooked enough; my time frame for recipes is so off! I wrote a cook book and have baked for years so I know for a fact its not some miraculous mishap that all of a sudden I cant bake. Ive had them come calibrate the oven but still no success.Im going to call them again but I felt compelled to let people know this is the worst oven in history and avoid purchasing it at all cost. I plan on having the service team come out one last time but if this doesnt work I plan on replacing it. Its a Maytag Double Wall Oven-Top Convection-Self Cleaning model no: MEW9630DS-SS. BUYERS BEWARE!
There should be a recall. Just look at the number of people complaining about this same exact occurrence about the control panel not activating. Im on my second control panel in 24 months. Some people are on their fourth already. Give me a break. There needs to be a recall and a redesign of this thing, which turned out to be a piece of junk washer.
We purchased a Maytag dishwasher & installed Aug 15 2012. After installation the control panel wasnt working & Lowes replaced the dishwasher with the same model. After the years warranty was up I started having trouble with the second dishwasher panel. I limped along with it for months until I could not get it to work at all. A repairman came and said that the touchpad & board was damaged. He said it wasnt hooked up properly. After an estimate of over three hundred dollars we decided to rid ourselves of it and purchased another, cheaper brand. Was out 79 dollars for the repair estimate & over 500.00 for the Maytag dishwasher. Plus a new one installed for 700.00. Had the use of this appliance less than two years.
Bravos washer purchased Sept. 2016. I purchased the Maytag washer based on experience and reputation. I am so disappointed in this washer. I have had the control board replaced after only 3 months and it vibrates, shakes and is very noisy. It does not fill with enough water and the clothes are tangled at the end of the wash. I will never buy another Maytag.
Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.
We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.
French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.
We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.
First failed after 16 months. Second twice in 15 months. They are lucky to last 16-24 months. Stupid for a microwave that normally last 5 plus years for every other brand I ever bought.
I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.
MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.
Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.
I purchased a Maytag Bravo washer 2 years ago and it is the worst washer I have ever used. My clothes are never clean. It is always out of balance and is so slow and takes forever to do a load of laundry. It has started stopping on spin and have to unplug it to get it started back then it sounds like a jet coming in for a landing and has to restart the spin about 3 or 4 times before it ever finishes. I have had the repairman to look at it and says there is not anything wrong with it, but something has to be wrong for it to stop on spin and have to unplug it for 5 mins. in order for it to reset itself and start again.
I hoped the Maytag Maxima would compare to my old Maytag Neptune and it didnt even come close. Very disappointed. Doesnt fill with enough water to even WET the towels and doesnt rinse any of the soap out of the clothes. Been using it since 12/2015. Hate the Maxima. I looked for the brand (Maytag Neptune) which I couldnt find. Settled on the Maytag Maxima which is a complete bust. The Maxima doesnt fill with enough water so Ive had to add water to both the wash and rinse cycles. It has also become very noisy. The repairman has already stated that there is nothing he can do about the lack of water since the amount of water is set in the factory and cannot be changed. The Maytag Maxima is a complete bust for me! Its a front-loader that has me adding water (at least 2 gallons) to every load no matter how small. Wish Id bought a GE top-loader that Ive seen advertised.
I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.
I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it cant spin out the water. I went to the Maytag support site. The sites said my model doesnt exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesnt give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.
My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.
I bought this stove thinking of the Maytag repair man commercial that was advertised on TV for washing machines. Apparently Maytag only knows how to make washing machines (I did not buy one of their washing machines after my experiments with their stove). From day one the oven door never closed right, the self cleaning oven device had to be replaced 3 times over the year after have a repairman tell me that they all fail. I stopped using the self cleaning feature. This stove has cost me so much in repairs. The cook top is very very hard to clean. It always looks dirty. All the plastic knobs have melted off because the oven door never closed right. And the knobs are crazy expensive to replace as is just about everything on this stove. The oven temperature can not be trusted never cooked at the temperature it was set at. I paid a lot of money for this stove 10 years ago. And I am finally able to replace it thanks to a Christmas present from my 3 children. I love to cook and this stove made it difficult. My advice is to look for a different company when buying a kitchen stove. This Maytag has been nothing but trouble for me.
This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.
Bought a Maytag Washer & Dryer and after only 4 years the front panel went...cost to replace part only $653.55. After expressing concern about the price Maytag cut the cost of the part in half - now installed $475.00. Disposable dryer. Choked on it and decided to go ahead with the repair. Part was to be in in a week and it is now been a month. Maytag/Parts supplier no idea where the part is and doesnt return phone calls. Have to use the laundromat (family of 5). More money out of pocket. Not to mention time. Called Maytag again to complain about the service and having to pay more money out of pocket to use the laundromat. They basically told me, Too bad. Have used Maytag appliances over the years and always been satisfied but the company is clearly going downhill.
It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.
I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.
After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.
I purchased a Maytag refrigerator (MBF2258XEB), stove (MER8674AB) and dishwasher (MDB7749SBB) on May 26, 2013. So far all three have been worked on. First, the dishwasher would not fill up with water after the trial run. Called the repairman out. A tag was placed in a position that was preventing the dishwasher from loading up with water. Granted, we should have taken the tag off, however, it stated not to. Lucky for me, I am still under warranty. Second, the refrigerator, which is a freezer at the bottom, started to leak. I thought that maybe we were dropping ice. However, I finally called and had the repairman back out. He knew exactly what the problem was because Maytag knew about it. There was a faulty plug. So in a matter of mins the problem was fixed. Lucky me still under warranty. Those two things happen within six months of purchasing these items. Now, the oven does not work. It heats up to the desire temperature but then cuts off. Called the repairman and he thought it might be the lower baking element. Unlucky for me, warranty has expired. So, $90.00 for service call. Received a called from the repairman, $120.00 for labor and $70.00 for the baking element. I purchased the baking element myself, $58.08 and installed it. Still does the same thing. Now I have another appointment for him to come back out and see what is wrong. Another $90.00! So far I have spent $238.08 on a $699.99 stove. I will never buy Maytag again. Depending on the amount to repair will depend on whether or not I go back to Sears and buy Kenmore. I had Kenmore for 10 years with no problems. I should have gone back to Sears for my upgrade. I did contact Maytag via email. I am still waiting for a reply. Live and learn!
I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.
Bought washer in 2010 from Sears. Told me the washer had a sensor to measure how much water it needs. Was told by service guy that was a blatant misrepresentation by the sales person. It only fills up with 8 of water. When I wash my white towels with normal dirt (dog paws), with HE detergent and bleach on various cycles, my towels come out tie-dyed with dirt. Totally dislike this machine.
In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!
I purchased Maytag washer, as it was rated the best of the best at the store. First of all, Delicates cycle washes exactly like Normal. All my sweaters got ruined as the agitation is VERY HARD. I dont think the manufacture even knows what that cycle means! Absolutely awful! Theres no difference between Delicates and any other cycle!Second, Deep fill cycle. If you select off on that cycle the clothes get hardly damp. HOW can you wash hardly damp clothes???? If you go with Deep fill, the washer is supposed to weigh your laundry 1st and ONLY pour the water according to the weight. Well.... you can put only 5 small items and the washer fills all the way to the top! What the hell is this???? How can few items fill such a ginormous washer???? It doesnt work! Im so pissed and want this washer out of my laundry room!
You can not add water to the fill, blankets dont even get wet when you wash them, you can do double rinse but cant control the fill, have to sit there and lift the lid up and down for 20 minutes to get enough water in the machine! The washing machines have turned into absolute garbage! Wish I would have come here first, whats the difference if I control the load size water or IF I SELECT DOUBLE RINSE? THIS WASHER 200% GUARANTEED I WILL NEVER BUY A MAYTAG AGAIN. ABSOLUTE TRASH FOR $700.
Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.
Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.
I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. Thats it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!
We had perfectly working 20 year old top loading white Whirlpools w/ an agitator, when we remodeled our home and wanted new pretty grey appliances and decided to donate our machines to the church. I chose Maytag top loading due to their former reputation we experienced with dishwashers, etc. It had an agitator, deep fill option, extra rinse, etc. The sales person at Home Depot stated, the agitator is because people like you still want the agitator, and the deep fill will give you the water you have been used to. Not so at all!!Clothes get wound up together, even with filling the wash tub in bundles, there is almost NO water to thoroughly clean & the rinse cycle is a joke. Clothes do NOT come out clean. Im 58 yrs. old and have been doing laundry since I was 13 so I know what I am doing. Its just my husband and I now, and he is so upset that his clothes are pilling probably from rubbing together, even though I occasionally use laundry bags. I seriously wish I would have saved my money and kept the 2 perfectly working whirlpool units I had. This has been such a disappointment. I sincerely would not buy these.P.S. Weve had service out at least 5 times in the last year, and all they do is test the washer and tell us its working as intended... The last thing that is going to happen is we are going to get refunded for a different set, even though we were educated over and over what it would do by Home Depot associates. We are heartbroken. Maytag is going to lose their former reputation on these washers a dryers :( There is simply not enough water to clean or rinse things!
We purchased our Maytag dishwasher less than a year ago and are very disappointed with the poorly designed quality of this product. We had a Maytag repairman look at our dishwasher and he told us that; the dishwasher cleans with enzymes in the dishwasher not water pressure, and we need to make sure the water in the kitchen faucet need to be hot before starting the dishwasher, we also need detergent, rinse aid, and citric acid added to each load. Adding all these products to the dishwasher does not fix a poorly designed product. This product does not clean the dishes, even with rinse aid the glasses come out cloudy. The dishwasher has a power blast button, it does not clean the dishes any better than the regular setting and it runs for four hours. We will never buy another Maytag product.
Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.
I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!
I just want everyone to be aware that Maytag went bankrupt several years ago. They were bought out by another company that still puts the little Maytag sticker on, and all the products are made in Mexico. Apparently all the lawsuits wiped out the company. I did not know this when spent several thousand dollars on one of the best Maytag refrigerators a few years ago. I had nothing but problems with it, and literally had to fight with customer service while it was still under warranty. Needless to say, it only lasted 7 years before the compressor went out, which is roughly $1000 to fix. Kenmore here come...
This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!



