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Maytag Refrigerator Reviews
Maytag Refrigerator Reviews

Maytag Refrigerator Reviews

Maytag is committed to delivering products that perform to a high standard and are built to withstand the typical rigour of everyday use. That’s why every Maytag product is backed by a 30 day money back performance guarantee. That's dependability you can count on. 

Product Reviews:

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. I
We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.
Published: November 8, 2014
Gloria of Big Timber, MT
Source: consumeraffairs.com

Purchased my appliance at Lowes in 2012. I have had at least 8 service call
Purchased my appliance at Lowes in 2012. I have had at least 8 service calls, the unit has NEVER worked as designed. Water leaks inside and out. The ice maker door heater had to be replaced. Fan Motors have gone out on it, broken water tubes. The temperature wont stay consistent, it freezes my refrigerator items, ruptures beverage bottles and cans. This once quiet unit is 3 times as loud than when I bought it. I am so frustrated!!!What a value $2,000 for the appliance, $700 out of pocket for repairs to date, $$ in lost food items, $$ in my time to clean the mildew, water, exploded beverages, cant put a $$ on the embarrassment when family/friends use. What is the potential danger to myself and family when the mildew is in the unit and water leaks into open refrigerator items? Next scheduled repair from my factory authorized repair technician? 10/29/2013.
Published: October 28, 2013
Steve of Plainwell, MI
Source: consumeraffairs.com

Thank all of you for saving me. I was about to buy a Maytag with bottom fre
Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.
Published: September 28, 2013
Dennis of Boynton Beach, FL
Source: consumeraffairs.com

Softener container is clogging up with softener. Worse, the drain in the fr
Softener container is clogging up with softener. Worse, the drain in the fridge has frozen up twice and now again I am having to pay someone to clean it out. A pool of water accumulates in front of the fridge where the ice melts. Disgusting in new appliances.
Published: October 28, 2013
Fred Bloggs of Medicine Hat, AB
Source: consumeraffairs.com

Ice maker not making ice, lights on the temperature controller are all flas
Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.
Published: February 17, 2012
John of Wautoma, WI
Source: consumeraffairs.com

I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A f
I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A few months ago, it started leaking water on the floor and notice that it had a bed of ice on the floor of the freezer. Reading the list of complaints in this site for the same issue, it sounds like it is a design problem.
Published: December 30, 2014
Thomas of Berkeley, CA
Source: consumeraffairs.com

The refrigerator works well. No problems. Easy to move to clean behind it.
The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!
Published: December 31, 2016
Pamela of New Berlin, NY
Source: consumeraffairs.com

I have been trying to get my refrigerator repaired for over 5 months throug
I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.I never get a call back. I give them a few days, then I call back and get the same runaround again. Im getting nowhere with these people. My refrigerator is a $6,500 refrigerator that Im sure they just dont want to replace or offer me anything for that matter. They should abide by the contract I have with them.
Published: March 19, 2012
Al of Virginia Bach, VA
Source: consumeraffairs.com

We moved into our first house just over two years ago and decided we needed
We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.
Published: November 21, 2012
Kristin of Berkley, MI
Source: consumeraffairs.com

1 year 4 month old fridge went out. Waited a month for part/repair. No help
1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.
Published: January 8, 2014
Eric of Sausalito, CA
Source: consumeraffairs.com

My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into
My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into base under bottom freezer door. It then fills up and freezes into solid sheet of ice and overflows and leaks into floor. Ruins Hardwood Floor. BEWARE!!!!! I have now seen several similar complaints online. Mine started doing this less than 2 years old!!!!!
Published: November 23, 2014
Steven of Puyallup, WA
Source: consumeraffairs.com

A refrigerator has to keep your food at constant temperature. The first May
A refrigerator has to keep your food at constant temperature. The first Maytag refrigerator I purchased from Home Depot could not get cold. I mean the refrigerator never got below 65 degrees. I called Maytag and they played dumb. Just wait weeks for a repairman to check a brand new product that is not working. Home Depot replaced it in few days with another refrigerator of the same model. It runs but doesnt get really cold (it only has a fan in the freezer and the air comes down from the freezer to cool the refrigerator). I live with it because all you will get out of Maytag/Whirlpool is to turn the dial to a colder temp. A little over a year passes and the fan in the freezer just stops running. I called a local certified service person. He looks at the fan and says that its running but barely. I had to replace the motor at cost with labor of around 200 dollars. I kept the motor. Turns out the motor is made by Panasonic. The current replacement motor is made in Mexico. Now the refrigerator runs cold. Since I had two of these refrigerators that failed to get/stay cold, I think they got a bad batch of motors. Maytag response was to refuse to pay a dime, it is outside of the warranty - even though I had called about the refrigerator not getting real cold on the second refrigerator. So basically I lived with food being kept at a way too high of temp causing spoilage for a year and Maytag/Whirlpool could care less, they are only worried about their bottom line.That is not the only problem with their product. The drain pan grows a mold that looks like pudding. The only way to clean it is to pull the refrigerator out, take off the motor area cover (which is really cheap cardboard) and clean it out with a rag. There is no way to remove the pan. The compressor is mounted so low that it heats up the floor. I have concrete floors thus I have no fire risk but if you have wood floors, I would check the heat level. It is nearly impossible to clean the dust off the fins on the refrigerator coolant lines. The back of the freezer door shelves are metal and very sharp on the back. Thus if you stick your hand in to pick something up, you will get a nasty cut.I have owned only Maytag, Whirlpool and Amana products my entire life. I will never purchase their products again. They may pretend that you are buying an American product (they use the American flag) but this product is nothing but OEM garbage made by the lowest bidder. They try to sell you an extended warranty for around 300 bucks for an addition 3 years. I figured if the fridge went bad after 3 years, I would just buy a new one. I never expected a motor to fail less than a year (I would say it started going bad about 6 months into ownership as started making ice at a lower rate). Maytag refuses to stand behind their products. When I told them I had the motor that failed, they had no interest in even looking at it. Do not waste your money on their products. I also own a Maytag washer that is the worst washer I have ever owned.
Published: November 16, 2015
Lonnie of Fort Lauderdale, FL
Source: consumeraffairs.com

I emailed Maytag https://www.maytag.com/contact-us/ about my model number M
I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.
Published: January 6, 2015
Ed of Flagstaff, AZ
Source: consumeraffairs.com

I have a Maytag MFI2665XEW6. Im getting water on the floor by the bottom dr
I have a Maytag MFI2665XEW6. Im getting water on the floor by the bottom draw. It looks like the coil in the back is freezing up and then melting down to the bottom of the freezer and out to the floor. I dont know how to lower the temp on the door panel.
Published: March 4, 2014
Thomas of Havertown, PA
Source: consumeraffairs.com

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and
We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.
Published: August 25, 2012
Debbie of North Little Rock, AR
Source: consumeraffairs.com

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer
I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.
Published: June 17, 2012
Joann of Canby, OR
Source: consumeraffairs.com

Shortly after purchasing my Maytag refrigerator had to pay for a new motor
Shortly after purchasing my Maytag refrigerator had to pay for a new motor in the ice maker. The cover for the lower large food tray broke. Now approx. 4 years later am getting ice build-up on the bottom of the lower freezer unit, about one-half inch thick. It is enough so the freezer door wont seal when it closes and the inside builds up with frost. Not happy with Maytag or this refrigerator.
Published: November 9, 2015
Sherry of Star Prairie, WI
Source: consumeraffairs.com

I have a Maytag side by side. In the first year, the ice maker failed and I
I have a Maytag side by side. In the first year, the ice maker failed and I had to replace it (in warranty/no charge). In the fifth year, the compressor failed (no warranty) and it hasnt been replaced. Since then, I have been looking at reviews and warranties of new refrigerators. The warranties (unless you want to pay $3,000+) are all one year limited. The reviews are scathing and it doesnt matter what brand. My question is, why dont you/we all get together and file a class action suit and demand millions in damages? Complaining wont get you anywhere with these people; however, hitting them in the pocket book will make them pay attention, especially if the penalty is severe enough.
Published: August 16, 2012
John of Peterborogh, NH
Source: consumeraffairs.com

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerat
On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.
Published: November 19, 2018
Michael of Phoenixville, PA
Source: consumeraffairs.com

Never buy from Maytag. I and my daughter bought from them two refrigerators
Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.
Published: April 18, 2018
Liliya of Falls Church, VA
Source: consumeraffairs.com

Purchased a Maytag four door refrigerator and it leaks water all over the f
Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.
Published: February 7, 2014
Jacque of Dallas, TX
Source: consumeraffairs.com

Maytag mod# MBF2258XE81, Ser# K04712605. 3 years old. At 6 months old, the
Maytag mod# MBF2258XE81, Ser# K04712605. 3 years old. At 6 months old, the drain plug clogged. Freezing water under pull out drawer of freezer, spilling onto kitchen floor. Fixed under warranty. 9 months later the same thing. I had to pay $190. Now, it has been happening for 6 months, and I use a spatula to lift the sheet of ice out. I have to do this every 10 days, or it leaks onto the floor, tile and rug in my kitchen. This is just wrong. I see I am not the only one. If Maytag does not fix this known problem, I guess I will get a new fridge. I had my last fridge for 21 years, never had problem. Thought I was upgrading.
Published: February 6, 2015
Vicki of Gualalal, CA
Source: consumeraffairs.com

I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It
I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.
Published: October 27, 2013
Pledge of Evans, GA
Source: consumeraffairs.com

Every day you hear a hissing noise and water leaks in from the vents and fr
Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.
Published: September 2, 2014
jeff of Schaumburg, IL
Source: consumeraffairs.com

The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a
The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.
Published: December 20, 2011
Ken of Windsor, NJ
Source: consumeraffairs.com

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. T
Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.
Published: January 15, 2020
Bev of Vineland, NJ
Source: consumeraffairs.com

I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
Published: October 8, 2021
pam of Pahoa, HI
Source: consumeraffairs.com

Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 201
Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 2013 at Home Depot. Maytag cannot repair the heat exchanger as it is a discontinued model. Our only option: Purchase another comparable current model refrigerator with a full price of $2,199.00. It will be sold to us for a discount price of $1,308.00 with free delivery. NJ tax and installation not included. This is a two year old refrigerator with orig over $2000. We had requested for a repair since August 2015. We had spoiled food expenses and rented a temporary refrigerator. Numerous attempts to repair and order the parts to no avail. The excuse is either they ordered the wrong part and eventually was told its been discontinued. Our warranty was automatically canceled. We have spent numerous hours with the Maytag customer service and was given a promise to find the part overseas as well to get the appliance fixed. Finally, this morning of November 2, 2015, we were given the final Im sorry and this is all we can offer you, to buy another refrigerator from us. It appears that this is a defective model but we have not received any recall letters or warning about it. This needs to be addressed as this is an unacceptable practice and deceiving to the consumers, and certainly unfair for people like us who work very hard to pay for this appliances. We cannot afford another $1500 refrigerator. We are now stuck with this worthless, stainless steel junk in our kitchen.
Published: November 20, 2015
Maria of Jersey City , NJ
Source: consumeraffairs.com

Every 3 months, the freezer compartment needs to be dismantled to unclog th
Every 3 months, the freezer compartment needs to be dismantled to unclog the defrost drain hole. When this occurs, it dumps all the defrost all over the base of the freezer which then leaks water out of the freezer door all over the floor. Clearly a design flaw and Maytag will not acknowledge this but appliance repairman says these are notorious for this. A $1700 fridge shouldnt do this. Never will I buy a Maytag again, a complete POS.
Published: August 24, 2013
Anthony of Orange, MA
Source: consumeraffairs.com

I purchased a Maytag French Door Refrigerator in July 2011 from Lowes onlin
I purchased a Maytag French Door Refrigerator in July 2011 from Lowes online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowes and they called in a repairman. He came and replaced a part to fix the problem. I dont have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression thats what a warranty was for. According to Lowes we are required to call them and they will schedule a repairman or the warranty isnt any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. Im just wondering where these appliances are actually made?
Published: October 6, 2011
Sharon of Hohenwald, TN
Source: consumeraffairs.com

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker
MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.
Published: June 25, 2014
shannon of Ajax, ON
Source: consumeraffairs.com

We purchased a Maytag refrigerator with bottom freezer and French doors, in
We purchased a Maytag refrigerator with bottom freezer and French doors, in March of 2015, Model No. MFF2258DEM00. Its adjustable shelves and adjustable door bins were big points in its favor, at least in my eyes. So far both the fridge and freezer cool fine. The automatic ice maker was never connected, so we obviously have had no problems there. However, within a few months of purchase the bar that supports--and provides tracks for--the vegetable and fruit bins broke. It was replaced, but within another few months it had broken again.This is a DESIGN DEFECT that wont be remedied by replacing the item. The bar, which is plastic, hangs from a thin lip about 1/2 long by 1/8 thick. Thats way too flimsy to support the weight of one bin, much less two. There is no way to repair the bar. The entire assemblage needs to be redesigned and remade from sturdier material. Its not simply the inconvenience of having bins that dont operate smoothly. With their track broken, the bins rest on the glass top of the meat and cheese drawer--and threaten to break that. Theyve already caused the door to that drawer to crack.
Published: December 10, 2015
Dale of Shelburne Falls, MA
Source: consumeraffairs.com

I bought a new refrigerator 6 weeks ago and it is not cooling or freezing a
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
Published: July 18, 2012
Nicole of Coventry, RI
Source: consumeraffairs.com

We bought a Maytag refrigerator about 3 years and have had so much trouble.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
Published: October 10, 2015
Jane of Slidell, LA
Source: consumeraffairs.com

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The
Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.
Published: January 10, 2015
Dan of Shoreham, NY
Source: consumeraffairs.com

I purchased a Maytag refrigerator about two years ago because of the Maytag
I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.
Published: March 29, 2014
Levis of Milton, WA
Source: consumeraffairs.com

I have had my Maytag refrigerator for eight years and it is best one I have
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
Published: December 30, 2016
Linda of Havertown, Pennsylvania
Source: consumeraffairs.com

I recently purchased a Maytag French door, bottom freezer. It was delivered
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
Published: February 25, 2015
Lisa of Mentor On The Lake, OH
Source: consumeraffairs.com

I bought the Maytag stainless steel refrigerator with the top double doors
I bought the Maytag stainless steel refrigerator with the top double doors and bottom freezer. I paid $3000 for this thing and the ice maker has broken twice, an ice sheet forms on the bottom of the freezer and the drawers broke due to being cheaply made with plastic. I had the old style refrigerator for 15 years with not one problem. I think these newly made appliances are made crappy! Will never buy a Maytag again!!!!
Published: July 28, 2015
claudine of Plantation, FL
Source: consumeraffairs.com

We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispen
We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispenser work great. Fridge works well. We have experienced over the last 6 months a buildup of ice that forms inside the freezer under the drawers. If we dont catch it every 4-5 days we cannot open the drawers as the ice catches the bottom plastic drawers. I called Maytag directly and the pleasant young lady told me after checking that it did not seem to be an issue...clearly after looking into the internet I am not alone! Maybe someone can email me a fix?
Published: December 14, 2016
Michael of Maxwell, ON
Source: consumeraffairs.com

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator pa
We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.
Published: September 10, 2011
Maureen of Canfield, OH
Source: consumeraffairs.com

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Mayta
I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.
Published: February 29, 2012
Chris of Evans, CO
Source: consumeraffairs.com

Stainless steel 2 door refrigerator with a bottom drawer freezer. Good spac
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
Published: February 12, 2018
Tim of Canal Fulton, OH
Source: consumeraffairs.com

I have a Maytag refrigerator that is 7 years old. It works fine except it n
I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.
Published: December 7, 2015
Terry of Monroe, WI
Source: consumeraffairs.com

The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemo
The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.
Published: January 29, 2015
Gaye of Grafton, WV
Source: consumeraffairs.com

I am extremely disappointed with Maytag and the representatives I spoke wit
I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.
Published: July 23, 2013
Sarah of Hamden, CT
Source: consumeraffairs.com

I purchased a Maytag refrigerator back in 2005; right around the time Whirl
I purchased a Maytag refrigerator back in 2005; right around the time Whirlpool was making a play for Maytag. What a mistake! I had previously owned a GE that lasted 19 years! I even selected a model that did not have any ice in door or water in door that are prone to problems. In the 8 years I owned it, I had a serviceman to my place at least 4 times and dumped around $600 into it! Today the final straw... the compressor went! I will NEVER buy a Maytag again!
Published: June 4, 2013
Brian of Sea Girt, NJ
Source: consumeraffairs.com

I have had this refrigerator only 6 weeks. The freezer works but the refrig
I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.
Published: July 13, 2018
Jo of Dundalk, MD
Source: consumeraffairs.com

I purchased a Maytag French door refrigerator (model MF12569) two years ago
I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.
Published: January 31, 2013
Vielka of Miami, FL
Source: consumeraffairs.com

Purchased refrigerator with freezer on bottom. Purchased because made in Am
Purchased refrigerator with freezer on bottom. Purchased because made in America and husband raised in IA. Have had water leakage on floor every other day. Disconnected ice maker thinking that would help. NOT. Poor workmanship. You were good, WHAT happened?
Published: July 10, 2015
Joanne of Dearborn Hts, MI
Source: consumeraffairs.com

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot.
April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.
Published: September 26, 2011
Josephine of Mastic, NY
Source: consumeraffairs.com

We like the refrigerator and we have had it several years. But the thing th
We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.
Published: January 12, 2017
Judy of Collinsville, IL
Source: consumeraffairs.com

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bot
Purchased model MBF1958XEB4 September 2012. The unit is provided with a bottom freezer. About 2 month age water was forming and freezing on the bottom of the freezer compartment and leaking on the floor. It appears that this is a common design flaw recognized by Maytag with an updated part available that is intended to correct this problem.Contacting the extended warranty company I was informed that this is normal maintenance and not covered under the plan. Liars!! One does not remove a car engine to change the oil. To correct this problem the refrigerator is required to be pulled from the wall, disconnected from power, remove the back lower cover, disconnect two wire cables, replace the drain tube and reverse the process. Normal maintenance - give me a break. The company promoting this phony plan is Federal Warranty Service Corporation in Atlanta, GA. Do not buy a plan from them and if you have one cancel and receive a refund if possible. Maytag get into another business because your product is junk.
Published: July 27, 2015
Thomas of Hicksville, NY
Source: consumeraffairs.com

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me
Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.
Published: October 10, 2017
Debra of Panora, IA
Source: consumeraffairs.com

Fridge leaked all over our floor and ruined it! Very unhappy! When we open
Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.
Published: November 17, 2014
alisa of Winona, MN
Source: consumeraffairs.com

I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The m
I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The main compressor went out on Memorial Day of 2013. I contacted the store I bought it from; they referred me to a local repairman who fixes Maytag. I talked to him and told him the problem along with the make & model of mine. He ended up telling me what exactly the problem was, & there were about 5 people ahead of me with the same fridge, & same problem... all main compressor problems. Check this out. The compressor part is on back order... so now I have no fridge, & Im stuck with this piece of crap, until MAYTAG finds a compressor to ship to the local repairman. - Last Maytag product I will ever own in my lifetime!!!
Published: June 10, 2013
Daryl of Muskego, WI
Source: consumeraffairs.com

I bought my Maytag Refrigerator about 7 years ago and the night mares have
I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.
Published: October 9, 2011
Julie of West Jordan, UT
Source: consumeraffairs.com

We bought a Maytag refrigerator less than two years ago because... its Mayt
We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!
Published: June 13, 2016
Julie of Richmond, CA
Source: consumeraffairs.com

Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge
Purchased side-by-side with bottom freezer 2009 after Hurricane Ike. Fridge has stopped cooling. Called Maytag Customer Center and was told nothing can be done only to find theres a 10 year warranty on the compressor. This malfunction should not be an issue after 8 years. My GE fridge still works after 25+ years. Horrible!
Published: July 1, 2018
Gailon of Texas City, TX
Source: consumeraffairs.com

Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers st
Refrigerator 1F122269VEM7 not making ice, shelves broke, freezer drawers stuck, and motor running like an automobile. Refrigerator only 2 years old. Paid 4000 dollars and this is not acceptable. Reviews online very disappointing. Other reviews on this product not good. People having all kinds of products with not resolve.
Published: January 6, 2016
Almq of Ellenwood, GA
Source: consumeraffairs.com

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/
We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.
Published: January 26, 2016
Marilyn of Coral Springs, FL
Source: consumeraffairs.com

On 11-10-10 I purchased a top of the line Maytag fridge. All had been great
On 11-10-10 I purchased a top of the line Maytag fridge. All had been great till we needed a part in Nov. of 2014! After nearly 3 months of searching they tell us that they no longer make parts for this unit and I am out of luck! Fridge works great but the center seal is broken (french door - Mullin) they quit making the part???? I am beyond angry! Will never buy Maytag again!!!
Published: February 13, 2015
Melinda of Mt. Washington, KY
Source: consumeraffairs.com

I purchased a new Maytag fridge apx 8 months ago (model# MFF2258VEW6). It h
I purchased a new Maytag fridge apx 8 months ago (model# MFF2258VEW6). It has french doors and a bottom freezer and from day 1 it has constantly leaked water all over my kitchen floor. I started putting towels in front of it after my first slip and fall. I had the water line checked for the ice maker and it was fine. It continued leaking day after day. Then I started getting a lot of ice build up all over the drawers and on my frozen food, which became freezer burned and I only had the temp at 2. They have a warranty on it, so called the company and they brought me a loaner fridge of the same kind.. OMG this fridge is doing the same exact thing, even worse. I am disabled and fell last night again and my leg and foot is so swollen.. I really hurt myself and Im not going to let this company get away with this!! I called the company and told them and they are checking into what they can do with the refrigerator. After reading all the about the Maytag bottom fridge leaks and other problems, I refuse to get the same one again. If they do not do something, I promise I will before I get hurt again!
Published: September 27, 2014
Marlo of Mesa, AZ
Source: consumeraffairs.com

My front load Kenmore just fell apart. I guess Im lucky I have had it for 8
My front load Kenmore just fell apart. I guess Im lucky I have had it for 8 years and now its broke. I could fix it but thought it would be better to get a new one. I looked at all the reviews for front load washer and could not find one that had positive reviews. So I went with a top load. After reading all the complaints I might have made a mistake, but its too late now as it was delivered yesterday and now doing the clean cycle. Oh my…what junk they all produce now - a true throwaway society. My refrigerator is still working after 24 years what a gem of a product. Happy days.
Published: September 22, 2013
Rickey of Plaistow, NH
Source: consumeraffairs.com

My husband and I bought this refrigerator on 11/24/17 at Lowes for $2969.00
My husband and I bought this refrigerator on 11/24/17 at Lowes for $2969.00 (excluding tax and white glove delivery). Never thought that not even after less than 2 years we would be having so many issues with this unit. The fridge part stopped cooling a couple of months ago and we were told by a technician that it was due to some coolant issue which of course our home warranty (Choice Home Warranty) wouldnt cover the repair. Well my husband fought them and we were able to have a second technician come and told us it was a sensor issue which he replaced. In the meantime I called Maytag to complain and they wouldnt even send someone to take a look. Anyway, the fridge worked after they replaced the sensor but unfortunately last week we started having the same issue. You would think for such a price you would get a decent unit, but big mistake there...now we have to find a way to replace it and we have little kids in the house. I also find out that Lowes doesnt even carry that brand anymore, perhaps because its defective. Maytag doesnt want to help us and Lowes cant do anything about it. So please STAY AWAY!!!! Should we be compensated, yes I believe so and so does anyone going through the same issue. Money doesnt grow on trees, stop deceiving your consumers Maytag!
Published: October 22, 2019
Solange of Jacksonville, NC
Source: consumeraffairs.com

I just bought this refrigerator a bit more than 2 years ago. I have to chan
I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.
Published: April 28, 2012
Gilles of Regina, SK
Source: consumeraffairs.com

Bought new Maytag French Door with cooling drawer refrigerator in July, &am
Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.
Published: December 5, 2013
Sid of Houston, TX
Source: consumeraffairs.com

Me and my wife bought a Maytag refrigerator from Home Depot. The top half f
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
Published: December 29, 2017
Donald of Farmington, MN
Source: consumeraffairs.com

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Di
We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!
Published: August 14, 2018
Wade of Cedar Hills, UT
Source: consumeraffairs.com

Our refrigerator is 2 years old and still under warranty. The ice maker had
Our refrigerator is 2 years old and still under warranty. The ice maker had to be replaced. Now the water leaks on the floor. The deli drawer cover broke and when you get ice out of the ice dispenser it flies all over and goes on the floor. Our dealer has been fairly helpful.
Published: March 22, 2015
Arnold of Alden, MN
Source: consumeraffairs.com

H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool need
H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.
Published: July 6, 2014
walter of Bakersfield, CA
Source: consumeraffairs.com

We have had the same problem as everyone else. We have the freezer on the b
We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.
Published: September 21, 2015
Carol of Lincoln, ME
Source: consumeraffairs.com

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week a
Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.
Published: July 6, 2016
Steve of Holland, MI
Source: consumeraffairs.com

I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run,
I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run, then not run. It spoiled all the food not in the freezer and most of the food in the freezer. This happened early November, being less than six months old. My wife called on 11/8/11, they repaired it on 11/18/11. Ten days of no refrigerator and a lost of about $200 in spoiled food. The company would not pay for any of the money I lost for the spoiled food!
Published: November 30, 2011
David of Catonsville, MD
Source: consumeraffairs.com

Double door Maytag 3 years old has been leaking water in freezer floor and
Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!
Published: May 23, 2015
Tillie of Panama City, FL
Source: consumeraffairs.com

I purchased a Maytag stainless steel French door model the middle of 2006.
I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.
Published: April 30, 2012
M of Kansas City, MO
Source: consumeraffairs.com

I have had this refrigerator for three years and have ALREADY had two major
I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!
Published: June 26, 2013
Connie of Shakopee , MN
Source: consumeraffairs.com

Have 2 fridges (one regular and the other is a side-by-side, both were boug
Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!
Published: October 23, 2013
Patrick of Laprairie, QC
Source: consumeraffairs.com

We purchased a Maytag stainless steel French door refrigerator from Home De
We purchased a Maytag stainless steel French door refrigerator from Home Depot in 2011. The thermostat control (a circuit board made in China) broke and was replaced in 2012 by a certified repair person. He reminded me to dust underneath regularly, which Ive done. A couple of weeks ago I noticed some darkening of my wood floor to the left of the refrigerator and so I pulled it out from the wall a bit. What I saw was that my entire floor was wet and falling apart under the left side and when I looked into the freezer, I pulled out the bottom basket and the bottom was covered in about an inch of ice.I called, posted on Facebook and was put on hold several times for as long as 20 minutes before I hung up. I called Home Depot and asked them to intervene and speak to a rep from Maytag. I have heard nothing. There is black mold in the corner of my kitchen and a soaked floor that may go way beyond. I googled the leak and apparently this is very common with Maytag French Door refrigerators. I have a meeting with an attorney. Getting through to Maytag is seemingly impossible unless you have hours to wait on the phone. We have been getting sick for months and not knowing the cause.
Published: July 7, 2014
Lynne of San Diego, CA
Source: consumeraffairs.com

Maytag bottom freezer / refrigerator: What a low-quality operation these gu
Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.
Published: April 25, 2012
Greg of New Ulm, TX
Source: consumeraffairs.com

I have done widespread reading and realize that the front panel flashing an
I have done widespread reading and realize that the front panel flashing and a clanging noise coming from the fridge, as well as it not cooling or freezing or the water dispenser not working, is a common issue. My extended warranty had run out, and as I rely on the fridge given Im insulin-diabetic and have meds to store, I phoned Maytag to see if they would help regarding the part. No joy. It means that as I cannot to pay a repairman hundreds of dollars to repair it, I have to order the HV board myself and will attempt to fix it. I am hugely disillusioned with Maytag and would never recommend it to anyone.
Published: July 13, 2013
Fiona of Gadsden, AL
Source: consumeraffairs.com

Purchased a Maytag refrigerator in July 2011. The compressor failed May of
Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.
Published: March 31, 2015
MARCUS of Getzville, NY
Source: consumeraffairs.com

My first job was at Sears but went elsewhere to buy Maytag. I have had only
My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.
Published: February 6, 2019
Terry of Sherwood, AR
Source: consumeraffairs.com

Under a year old @MaytagBrand fridge stopped working and they couldnt get a
Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.
Published: April 9, 2020
Michael of Lorton, VA
Source: consumeraffairs.com

Called to schedule service for letters on door to be replaced ice and water
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
Published: March 27, 2015
Roberta of Shreveport, LA
Source: consumeraffairs.com

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Si
I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.
Published: February 14, 2014
Matilde of San Lorenzo, Other
Source: consumeraffairs.com

We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in Ma
We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in May 2012 and the compressor recently failed roughly 3 months from the two-year mark. We first noticed the issue this winter when the bottom level of the fridge start freezing our food. We adjusted the internal temperature setting down, but this did nothing. Then the compressor started cycling on/off for roughly 5 minutes at a time. After we noticed that, the freezer no longer kept things frozen. We called the Maytag repairman ($80 including taxes just to visit). He said the compressor is gone and that They dont make them like they used to. - I thought he was joking. He also recommended getting a servicing contract on a new fridge (but I would expect that from a serviceman). The cost to replace the compressor was over $600 and their work is only guaranteed on that part for 3 months (so anything else in the fridge could go wrong). I asked if we could have avoided this - he said it was possible that if we had unplugged the fridge for 10 minutes when we noticed the on/off cycling, it might have given the fridge time to reset (so take that for what it is worth). Our previous fridge lasted over 8 years - I dont understand how Maytag (owned by Whirlpool) can sell a high ticket item that will work for less than two years. I will not be purchasing another one.
Published: February 15, 2014
A. J. of King Of Prussia, PA
Source: consumeraffairs.com

I bought a brand new Maytag bottom freezer fridge in May 2005. The first th
I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.
Published: February 29, 2012
Carolyn of Toronto , ON
Source: consumeraffairs.com

This unit is only 4 months old. It freezes everything, vegetables, eggs, et
This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!
Published: June 8, 2014
Jose of Canovanas, Other
Source: consumeraffairs.com

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember
MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.
Published: December 12, 2014
rachel of Albuquerque, NM
Source: consumeraffairs.com

Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for t
Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.
Published: August 25, 2012
Betty of Hopkins, SC
Source: consumeraffairs.com

My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (
My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (wont freeze). The icemaker was the slowest I have ever had. That may have been the problem when I bought it. The Maytag Repairman came out and said that even with Maytag sending me a new compressor (under warranty) this unit was not worth fixing. I called Maytag and they said sorry there was nothing they would do. So l looked up every review I could find... and this refrigerator is just bad. Not Worth Fixing. So Maytag deceived me. On the front of the door it says 10 year compressor warranty. Thats a big sales feature! They know that they have a problem. This is one bad company!
Published: March 7, 2017
Alan of Seminole, FL
Source: consumeraffairs.com

I purchased my Maytag 4 door refrigerator with the freezer at the bottom (m
I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!
Published: September 20, 2015
Sandra of Miramar, FL
Source: consumeraffairs.com

We have had this refrigerator, model MFI2665XEM7, less than two years. The
We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!
Published: April 11, 2014
Debbi of Camp Hill, PA
Source: consumeraffairs.com

Maytag has really gone downhill. Had trouble with a factory defect in a new
Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.
Published: March 1, 2014
lori of Gulfport, FL
Source: consumeraffairs.com

Built a new house, bought new appliances for the kitchen. Like others, did
Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.
Published: April 9, 2015
Darren of Mammoth Cave, KY
Source: consumeraffairs.com

Having issues with my mothers refrigerator, simple enough huh? She had misp
Having issues with my mothers refrigerator, simple enough huh? She had misplaced my owners manual. NOW you buy the fridge, but like everything else, once they get your money youre basically on your own! I call to have a owners manual sent to her, she doesnt interact with the internet. I mean, there are still your older ones that doesnt even get on a computer. BUT I was told I couldnt get one! But when I bought it, I had one. Instead, I think its ridiculous how once, like any other major company, they get your money, and threw to the wind after that, something as simply as getting an owners manual for my fridge!!!! Last time I do business with MAYTAG!!!
Published: November 11, 2014
Leah of Summersville , WV
Source: consumeraffairs.com

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I
I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.
Published: October 23, 2014
Anthony of Woolwich, NJ
Source: consumeraffairs.com

My Maytag refrigerator, french door freezer on bottom MFT2976AEMOO has had
My Maytag refrigerator, french door freezer on bottom MFT2976AEMOO has had problems since I bought it. It is with the icemaker in the refrigerator door and freezer. My icemaker has been leaking since we have gotten it dripping water into the refrigerator. The freezer now is not working and all my frozen food thawed out. I am so tired of having workmen coming out to try to repair it. They even took the refrigerator back to the shop and had it for 3 weeks and said it was repaired and told me it was working fine. NOT frozen food, again thawed.
Published: October 21, 2015
Cyn of Hagerstown, MD
Source: consumeraffairs.com

I unfortunately just had the same issue concerning my unit. The unit went b
I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.
Published: March 20, 2013
Chris of Mobile, AL
Source: consumeraffairs.com


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