I have a 6-month-old top load Bravo Washer. It has destroyed two bottom fitted king size sheets and 2 shirts that now have holes. It apparently slices the sheets during agitation. I have a service policy and called the service agency. The technician said there was nothing wrong with the machine, yet it literally ate 2 more items. Help! I need a solution to this problem.

I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?

My Maytag dishwasher will not come on and it is loaded. The control panel is out for the third time.

Have a Bravo Quiet Series 300, does not clean clothes because on not enough water to wash with. Have to set it on Bulk to have it clean good enough. The way it agitate and rotate the clothes turns the wash into knotted pretzels (this also makes it harder to clean the clothes) which in turn makes the spin cycle vibrate badly. Cannot put wash in and leave because of this.

I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.

I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.

I purchased both the washer and dryer in this series. First the washer does a horrible job actually cleaning the clothes unless you set it as a bulky load and use more water. Despite that issue, after only owning the set for four years the dryer broke down. It made a terrible noise and you could not run it because it was far too noisy. My husband thankfully bought a replacement part and fixed that issue. A few months later I started having trouble with the washing machine. It freezes constantly and I have to unplug to get it working again. It usually take over 15 times to actually get it to begin to fill with water. Now it started to stop working during the wash cycle and I have to unplug it again to get it going. Most times I have to change it to another setting like rinse and spin or drain and spin to complete a wash cycle. Last night it began to have a plastic burning smell. I used to own the same washer for 20 years and only had minor issues that come with extended use. To only own this pair for under five years and have them both break down proves that these are poorly made products and you should save your money and purchase a different brand altogether. I will never buy another Maytag as long as I live if this is how well their products are made. I expect to have my appliances last longer than five years for their price. So save your money when it comes to these machines. I promise you will not be happy with your purchase. I will either have to repair the washer and hope it will last at least a few more years or chalk this up to a lesson learned and discard both machines.

Im currently standing in front of my washing machine waiting for the 13-minute drain and spin cycle to finish because once again my load didnt drain and finish right. Except it has already been 40 minutes and it claims there is still 9 more left as it continues to sit there doing nothing while it hasnt even started spinning yet. It Sat on 13 minutes while sensing for over 5 minutes, then 12 for 10 minutes while doing nothing, then it changed to 11 minutes and made some weird noises but didnt actually do anything for 15 minutes, and now the timer randomly changed from 11 to 9 without any noises or movement happening and now continues to sit here.I stupidly thought I could spin my clothes real quick to throw them in the dryer before bed and now I stand here extremely tired and very irritated. I also have no doubt some of the clothes will have holes in them when theyre done because they always do, my family looks like were homeless and ratty half the time we get dressed now. Also it never deep cleans thoroughly even on the toughest settings, I swear our socks can be washed 3 times in a row after being soaked all day and still come out crusty or a lot of times the armpits of shirts will still smell or be ultra stained with deodorant marks still.This technology is almost too advanced and everything is decided by sensor, regardless of the registered functions on the buttons it will still do what it wants as the sensors see fit and run when they decide everything is perfect and ready, including taking 10 minutes just to unlock the lid when you pause a load cuase a small child may drown in the foot of water or a person may have their life completely altered by getting a little bit wet if the machine isnt completely drained and in pristine condition before you open the door. This machine is terrible. This company is terrible. And worst of all they drain your wallet for these horrible contraptions. I wish I could rate this 0 stars.

Maytag Dryer is a complete piece of junk. First repair at 13 months, second repair at 15 months. I would throw it away but like a fool I bought the washer. Fingers crossed. Stay away from Maytag, total junk.

I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.

My husband purchased the Bravos XL washing machine less than a year ago at Bensons Maytag in Peoria, Illinois. Within months of purchase we noticed our clothing coming out with stains they didnt have prior to washing. After hundreds of $$s of clothing ruined we realized it was due to the fabric softener dispenser. We cleaned the machine multiple times & ceased using fabric softener. No luck.Today I finally had enough & called Bensons service department. The fellow I spoke with told me, You are not supposed to use fabric softener with the Bravos XL. I asked why a $1000 washing machine would have a dispenser you were supposed to use. He told me it was because people like to use it BUT you werent supposed to use it. I asked, Why would there be a dispenser if you werent supposed to use it. He told me the salesperson should have explained it during the transaction or I should have read the owners manual more thoroughly. I asked how I needed to go about correcting the problem & he told me to clean out the machine with really, really hot water. I explained we had multiple times.He didnt have any other suggestions so I asked about setting up a service call & requested he access my information so we could verify the warranty. He confirmed the unit was under warranty. I asked to schedule service & was told there would be a $50 service call fee. I told him, I would figure that would be under warranty to which he explained it would only be under warranty if it was the machine ruining my clothes. I asked, What other reason would there be for my ruined clothes and he told me if the laundry was being ruined because I used fabric softener it would not be under warranty. So I repeated that saying So you are telling me if the machine is ruining my clothing because I used fabric softener it will not be under warranty? and he got flustered and basically said he didnt exactly say that and they couldnt confirm anything until a tech took a look at the machine. I told him I would have to speak to my husband.So this is my question... why on Earth do we have a company building $1000 washing machines WITH A FABRIC SOFTENER DISPENSER if you are not supposed to use it? I have never, ever, EVER had a washing machine do such a lousy job. I have never, ever, EVER been afraid to put clothing in a washing machine... not even in a cheap, crappy laundromat. Shame on you, Maytag!

Read MANY complaints about these units leaking water onto the floor underneath. This is accompanied by a sheet of ice forming on the bottom of the freezer under the main drawer. Good money says the cause is a plugged drain tube. I had a Subzero that suffered a similar problem. The factory installed drain tube was a flexible coil type and food particles would be easily caught, compromising water flow - leading to an ice plug and eventual evaporator ice-over. I replaced the factory tube with 1/4-inch rubber fuel line and the problem went away for good. With the Maytag units, if memory serves, access to the drain tube is from the back of the unit. You have to remove an access panel to get to it. There is typically a small removable rubber restrictor cap on the bottom of the tube; this is the most likely spot for a clog to form. Due to its design, IMO, clogging and ice-over will probably be a periodic thing. If you are really handy, you can do this maintenance thing yourself.

I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.

I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.

We purchased a brand new Maytag washer dryer and had nothing but problems with both. After talking with corporate several times, trying to reach the CEO, the customer service person told us that the problems were buyers remorse. Needless to say we will never purchase another Maytag/Whirlpool product as long as we live. We are going with Electrolux!

I purchased a Maytag dishwasher on Oct. 12, 2013. The control panel failed in July 2013 and had to be replaced. I was unable to program a wash cycle and the lights would move all around the front. After the first failure, I was told that the control panel would only be covered for 3 months - the original purchase date for the washer, NOT the date of the NEW control panel. I was then talked into an extended service plan. Now, four months later, the control panel has failed again and I am unable to program a normal wash. A repair man is not scheduled to come for another 9 days. As a single homeowner, this product is not used even on a daily basis. I will never purchase another Maytag washer. They do not back their product with appropriate repairs.

We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?

The Maytag Bravo Washing Machine was sold as the top of the line. In reality it is very difficult to work with for three specific reasons. First, the spin speed is too high causing the clothes to be wound into tight balls causing pilling and the need to iron everything from t-shirts to workout pants. Second, the spin speed is so high that you can only put a few towels in the washer at a time or the machine goes off kilter several times a cycle. Finally, if you lower the spin speed the items take forever to dry. I used this for less than 30 days and tried to return it but Maytag would not take it back. The only cycle type I can use is the rapid wash unless I want to spend all day washing and drying one load. I hate this washer more than I can describe and will NEVER purchase another Maytag product. It absolutely ruins your clothes and Maytag takes no responsibility for making a very bad product.

The Maytag Commercial Technology wash machine, the one with the clear top, leaves soap residue on our clothes. We have tried different detergents, always high efficiency, using the extra rinse, using the deep fill and nothing works. We have tried cleaning with vinegar and using the clean washer cycle. We had 2 technicians look at it, one tore the machine apart, both said nothing is wrong with the machine. So, we are left to believe that we are stuck with a machine the leaves soap residue on our clothes as Maytag will do nothing for us because of the assessments of the technicians.

Maytag Top-loading washer MVWP475EWO - I just want to comment on how engineers have made our washing machines worse instead of better. I had to replace my Whirlpool Cabrio washing machine - and did try a new one of that brand, but had the dealer take it back. It had so little water when it ran and was a piece of junk. Anyway, replaced it with the Maytag and it too has the water saving feature (which I understand all of them do) but I have to put it on the bulky setting all the time to even get the water to at least cover the clothes. The clothes just barely, if at all, actually move! They sort of rotate a little at a very slow speed. Boy, maybe this was the time to try a front loader so the clothes at least moved a little in the machine! I am so disappointed in how all the machines are manufactured now. One dealer told me I would like the Speed Queen, but it would take five weeks to get one. Thought this Maytag might do the trick, but now Im stuck with it anyway. It does not spin the clothes out nearly so well as my old Cabrio did. The clothes are pretty wet! So, another fine engineering feature. I wish the engineers would be the ones that actually did some laundry so they would see how bad the machines are. My daughter has three young boys and theres no way this would clean the clothes for her. I told her she should be glad her machine is still working. The dealer was very nice about it when I returned the other one, but it seems all the machines arent really made to clean clothes anymore.

Called Maytag. Was part of 2005 recall with Neptune Maytag washer. We did not realize it and now Maytag will not do anything. Now having dryer issues with a cracked drum. Called and there was no resolution or attempt to resolve.

Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.

After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.

My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I dont like it very much because it still doesnt do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I havent had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDNT TURN TO THEM.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

Unless you’re doing laundry for an army don’t buy the Maytag commercial washer MVWP575GW. I should have gone with my original choice but my husband was concerned with the durability and warranty hence why we purchased this washer. It’s just the 2 of us and I frequently use the delicate cycle. Unknown to me at the time you can not adjust your water level so if you’re washing delicates plan on wasting a lot of water unless you only wash your delicates once a month. In my opinion delicates are undergarments, blouses, etc. delicate cycle in “deep water wash” only. As far as we can tell the wash cycle at its longest is 8 minutes which I guess for commercial grade is probably correct. However there is a presoak option that I don’t the believe does the work of a longer wash cycle. If you have to do a quick scrub on a piece of clothing as the washer is filling up you can not do this as everything stops once the lid is up.Last but not least the washer is loud it sounds like it’s going to break down at any minute. I’m sure many of the issues people have with products today are due to government regulations. I’ve tried contacting Maytag customer service on numerous occasions to see if I’ve been doing something wrong even though I’ve read through the operating manual several times, I’m currently on hold for 20 minutes. Doing the laundry has never been the highlight of my day but I never minded it until now. I absolutely dread it now. My suggestion would be if you like the features on your current washer, spend what you need to to get it working properly which is what I wish I had done with my 23 yr old washer. Worst purchase I’ve ever made!

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.

Maytag Bravos Quiet Series 300 - Just DONT BUY this junk. We bought the washer and dryer set from Home Depot in 2011 and have had nothing but trouble with the washer. Three times small objects like dimes, pennies and nickels got past the agitator into the drain pump which has been replaced twice. Beneath the agitator we even found a few missing socks. Today after a visit to the Laundromat, we bought a Samsung with a 5 year extended warranty. If that doesnt work it will be an old fashioned Speed Queen next. We will never buy anything Maytag again and I hope to influence everyone we meet about them. I cant wait to throw it into the city landfill for recycle dog food cans.

Bought this as W/D set brand new from Home Depot. Had been noticing incredible wear and tear on clothes, as things get so tangled up and need to be practically ripped apart before going into dryer. Cycle times are crazy long, up to over an hour in some cases. Doesn’t have a “Speed Wash” cycle. But WORST of all, after less than 3 years, it just stopped draining properly. Tried all the Codes test, etc. Finally called a repairman just to be told repair costs would probably cost more than the machine is worth. $125 to be told we ought to just buy a new washer. Not happy.

We bought a Maytag 2000 Series machine about 2 years ago. At first the machine worked great, as a new machine should. Then, after about 7 months water started pouring out of the top dispenser for detergent. I read the manual and looked online at the Maytag website for common problems. It said that sometimes small clothing gets sucked through the hose and needs to be unclogged. I followed the instructions to fix the problem. It worked fine for about 2 weeks later during the middle of a load the machine would stop and give me error codes. I looked these codes up and now I have another clog on the drain tube that needs to be fixed. Lo and behold these 2 problems have been continuing ever since. I cannot do a load of laundry without getting a code and having to take the machine apart. I called Maytag to explain my situation and the customer service representative said that because I fixed the problem myself at this point there is nothing that can be done. They do not guarantee that their equipment will work nor will they help solve the problem. I cannot believe that we spent so much money on something that I cant use. Not to mention the fact that when I do complete a load some of the clothes are ruined by the machine ripping holes in them. I would not recommend buying a Maytag because they dont care about customer satisfaction or the quality of machines they sell.

I was having similar issues with my Maytag model MD dishwasher. The unit was operating, and then the start/resume light began flashing. Didnt think much about it since the machine continued to run. But the machine wouldnt cycle off, or rinse or dry. It continued to run, with the start/resume light flashing. When I opened the door and hit cancel, the unit turned off. Several minutes later, the normal light and heated dry lights came on, and soon after, the unit started up by itself (Twilight Zone music is going off in my head). I let it continue to see what it was going to do. It ran, and ran, and ran some more. I stopped it and secured the power to it, left the power off for a very long time. Started it up, no joy.I began reading the blogs sent in by other frustrated Maytag owners, we are numerous. I went back and re-read some of the posts that dealt with resetting the control panel. The one that mentioned; press Hi Temp. then Start/Resume about 3 times consecutively, that did the trick. Thank you for that useful piece of info. Saved me 143.00 plus tax and shipping for the new control panel (for now). I found some very helpful MOs (Maytag owners). I also found something very frustrating, with so many unhappy customers dealing with the similar issue. I would think that Maytag would put out a technical alert that deals with these problems. Instead, we get these so-called Maytag experts that magically appear on your computer screen. They ask you, what seems to be the problem. So after I described the issue, I asked the Pro, how to prove that the issue is with the control panel, or the elect. control board, both parts are 143.00 ea. (Just trying to limit my pain.) They send me to a page that wants to charge me 28.00 for the answer. What an insult. We pay 500-800 dollars for these units that should last more than 4 yrs. and some doofus is charging you for answers that saves you the consumer money and frustration. I, like many in the Maytag blog, will never purchase a Maytag product again.

This washer is awful. We had repair guy out within year one 3 times. Changed the door gasket because it was a known problem. That did not fix problems. We have to drain and clean out hard to reach filter monthly, socks get caught in drain filter constantly. Horrible, horrible, horrible. Hate it.

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.

I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

This has the aqua cleaning technology, sounds real good. DOES NOT WORK! The cleaning is done by you as you nearly climb into the oven with a plastic scraper which they supply to scrape prior to the cleaning cycle. Then after you have used the distilled water in the bottom of the oven during the cleaning cycle (steam), you climb back in to wipe out the water and use something similar to a magic eraser to SCRUB the oven.Here is the real kicker....during the cleaning process, in between the glass (in the door) you develop water spots that cannot be cleaned unless you pay to have a service technician come out and tear it a part to clean it. According to Maytag THIS IS NORMAL and is proven (by their engineers without any documentation for the customers to be able to see) to be normal?? The consequence is a brand new stove will never be clean and it is the first thing you see when you come into my house. I AM EXTREMELY DISAPPOINTED!!!!

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

Maytag has always been my favorite lasts forever no problems at all till something perforated the pump but was fixed promptly. I had my maytag till I moved and left it with my son so I do not have it now but I'd buy another maytag as long as it's not one of those water savers. Do not like those because it doesn't use enough water to rinse out the soap properly like the older original machines. Maytag is strong, durable and worth every penny. If I was buying another washer It would definitely be a maytag. They wash clothes thoroughly. Of all household appliances if have to have a maytag washing machine and my favorite vacuum cleaner. Maytag washing machines are by far a ten next everything else I've tried.

I purchased a Maytag washer 5 months ago. I noticed the washer was not putting enough water in the machine to cover my clothes, and at the end of cycle my clothes would be all tangled up. A repairman looked at it and said there was nothing he could do. Do not buy this washer. It is a lemon. I even spoke to the main customer service representative, he was the most arrogant man I have ever felt with. He basically said deal with it. I want. I want my money back so I can purchase a washer that actually works.

I thought I was nuts - only 2 of water in a full machine of bedding or clothes. I agree with all the other one star remarks - clothes still dirty, still dry, hardly any water and if you use the bedding selection, it takes nearly 2 hours to wash a load and then it doesnt spin dry so you have to rinse and spin again. Very disappointed with the machine. Yes - class action lawsuit? How do we do this.

Purchased a new stainless Maytag dishwasher model # MDB4949SDMO ser # F54240259 on 10-20-2015. Installed about three weeks after purchase. This unit is terrible -- has not properly operated or cleaned our dishes since installed. First service came shortly after install. Complaint was unit leaves white film on all dishes. (Soap used is cascade which was recommended by Maytag in owners manual.) Technician installed a new water fill valve because unit wasnt getting enough water. After that unit still no good as unit became noisier and noisier and still leaving white film on all dishes. Second service call: the technician indicated entire noisy pump assembly would have to be replaced and would need to order it. Third service call: the technician arrived and replaced entire pump assembly, taking the old one away with him. The technician said it will be good now. It wasnt, but at least it was quiet. That was in January 2016. This unit still does not clean dishes properly -- continues to leave a white film on everything requiring hand scrubbing to remove. All dishes are hand rinsed with hot water before loading them in dishwasher, but actually dishes are more dirty three hours later after the cleaning cycle has finished than before they were put in. After having to buy new glasses and plastic ware because stubborn white film will not come off and looks disgusting. Tried various different soaps and rinsing products to no avail.Finally contacted service department for the fourth time and today technician arrived and found the unit to be mechanically functioning as it should and can do no more to help. Said to try a product called lemi-shine. Maybe my water is too hard also he said, even though we are on city water! This is our third dishwasher at this home and have never had hard water associated issues. All I want is my full refund for this defective product and I only get the run around from Maytag. Stay away from this machine.

I purchased my Maytag Bravos from Lowes in early 2014. A few weeks after the motherboard fried and Lowes replaced it with a new one. Within my 1 year warranty the new machine had another fried motherboard. Maytag replaced it for free. Now less than a year later the motherboard is fried again. Needless to say I just purchased another washing machine. Definitely not a Maytag. Now I just have to deal with a dysfunctional piece a junk for a few days until I get my new one. After reading all the complaints on here and other sites, Im very disappointed with Maytag. These machines are obviously lemons and any good company should recall them. Mine will be going straight to the junkyard. I have no interest in having a washer that breaks down every 10 months. Definitely the last thing I will ever purchase from Maytag.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

Bought Maytag Bravos in 2010. It does not clean but worse than that it rips clothing (for example: loops off pants, holes in pjs, tons of ripped towels), so many items of clothing torn that I cant keep count. Today I had a pillow case ripped apart (see image). I have had four sheets ripped that I can no longer use. Maytag should have recalled this washing machine. I have the Maytag Bravos dryer also and the drum was on backwards on it when I bought it.

I made the mistake of buying a Maytag 2 years ago, this machine would not wash clothes even when using the deep water wash. I should have looked at it closer, it is so full of modern computer garbage that I was having to wash clothes twice so the water saving was negative. I own a business across from a major shopping center so what we did was we loaded it up in one of our trucks and parked it in front of our business with a giant sign and invited people to take a look before buying one. In 6 months we must have had at least a 1000 people inquire.

Maytag Bravos Quiet Series 300 washer/dryer - Purchased this set nearly 3 years ago from Lowes. The washing machine smells like toxic sewage. The Affresh brand cleaner no longer works. All of our towels and many of our clothing items have had to be replaced due to the stench. I surmise this is because it does not use enough water. The clothes get wrinkled badly, twisted, stretched out and torn. The dryer does not fully dry. Always had to run it again to get the items dry. Finally, it started making a horrible, loud, screeching and grinding sound. Neither the washer or dryer was quiet for long. Putting these out on my curb today for scrap metal pickup.

Water level is totally inaccurate, if you do get enough water in it, it will not spin clothes dry. This is the worst purchase I have bought in my entire life. This washing machine fails in every aspect period!! AND the matching dryer is a waste of space as well, clothes come out damp regardless of setting or time period. When I was younger, Maytag meant something, not anymore! I have searched to see if there are replacement sensors, or upgraded components to make these machines work properly, that I would even be willing to pay for myself and get them installed to make them functional, but NO they dont even offer that... we are just stuck with them. My water bill is higher and my electric bill is higher too! From these machines. I wouldnt even sell them used to another person. I wouldnt want them to inherit these problems, but as soon as I can save up enough money {being disabled} I will get these hauled off and buy a set of Speed Queen machines. My wife and I are so repeatedly disgusted!! I wish I had the receipt so I could post it for more proof.

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

March 31, 2013 a Maytag front loader washer series 2000 was purchased. In January an error code E4 and F3 kept stopping the washer. Service replaced some minor part, worked for a week. Then service replaced a circuit board - worked fine for a few months. About June of 2014 the codes came up again. This time Service wants 430.00 for a 700.00 dollar washer to fix a continuing issue. So I decided not to spend the money. I could buy another washer, different brand of course, and try and fix it myself. I removed the top and the bottom front covers. The 3 wires going into the circuit board that was replaced were loose, barely plugged in. The catch all at the very bottom right had derbies and coin in it, cleaned that out. Looked at the motherboard with a magnifying glass. It had no bad solders, cracks or burn marks, so I proceeded to run my hands around the entire drum inside... and in the back side where you can’t really see were some more loose wires.... tightened them. Now with the spin rpms you can understand how things shake loose, I always look for the common sense issues.... I am currently on my third wash load. It runs smoother and quieter than it did when it was first installed. Point is the Maytag service sucks and with only a year warranty from the manufacturer. What did I have to lose to try and fix it myself. I am sure this is happening with a lot of other people. The odds of a motherboard or a circuit board going bad in such a short time made no sense. So check all the wiring FIRST. Make sure everything is securely plugged in. I would not recommend anyone buy a Maytag or Whirlpool (owns Maytag) for their reliability or service.

We love our Maytag ovens. It always cooks evenly and we never have HAD any issues over the past 2 years. We will always buy Maytag! It has a self cleaning option and I have never burned anything on the oven.

Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.

In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.

My husband and I bought a Maytag dishwasher, Stove and Fridge. We were very reluctant because at our prior home we had Maytag appliances and they kept going out. Against our better judgement when we moved into our new home we decided to go with Maytag once again. First the dishwasher front panel stopped working. We had it replaced and it cost over 250.00 with replacement part and labor. Not a week later went by when our Fridge went out, that cost us another 300.00 plus to fix. Keep in mind we had only had these appliances for about 14 months. Less than a year of replacing the dishwasher panel it has gone out again. This is very frustrating and expensive. I dont usually write comments, but felt the public needed to know that Maytag has poorly made appliances. I recommend you spend the extra couple of hundred bucks and buy the better brands and warranties. Thank you.

Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.

The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.

After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.

I really liked my Maytag Bravo X washer. Until, at less than 2 years old, it started having issues. It all of a sudden starting sticking in the spin mode, then it wouldnt turn off even though the cycle was complete. I have to pull the plug out of the machine it to stop from continuously running. I was charged $104 to have a certified tech come out for 15 minutes and recalibrate it and it worked for another month. It started having that same problem again and now, I have learned I need a new control board, which costs over $200, plus labor, over $60. The Maytag service rep I spoke with was very pleasant when she told me she spoke with her supervisor and told me there was nothing they can. So now I dont like my pretty new machine at all, and have to decide if I should stick almost $300 into getting it fixed again, or buy a new washer, NOT A MAYTAG! As I voiced my complaint on the Maytag website I saw that there were many of the same complaints about the faulty control board and am wondering what does it take to get a recall?

The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.

Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!

I was always told the Maytag was the best, to my surprise not so. We purchased a washer at Home Depot and it’s been a bad experience. Loud noise compilation in operation. Turns on then off so many times /not sure if that’s what’s its suppose to. Can’t get an answer. Disappointed for the least. Not what I expected out from this purchase.

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

We went to Lowe’s to buy a new washer when our old front loader would’ve cost more to repair than was worth it. This Bravo XL washer is the biggest rip off EVER!! I, like others, have watched with a flashlight & see that most clothes are nowhere NEAR being wet AT ALL!! Let me tell you... I am BEYOND LIVID!! I bought this washer thinking we could wash our comforter at home instead of a laundromat and WHAT A JOKE!! It would never even wet a FOURTH of a queen comforter, let alone the whole thing!! My husband had to actually LEAVE HIS JOB to go home and change because his shirts smelled like a wet animal! People actually were commenting on the smell!!Believe me, we tell EVERYONE how ridiculous this whole energy saving scam is!! AND... I am having to wash clothes TWO and THREE times to get them NEAR smelling normal!! My electric bill and water bill have gone up substantially and again, I AM LIVID BEYOND WORDS!! We spent over $900 for this washer with the extended warranty!!! NEVER EVER AGAIN WOULD I BUY MAYTAG!!! And I have tried EVERYTHING to try to rectify this; I added less detergent, I’ve used the deep water wash, extra rinses. I’ve had the Maytag technician here replacing the circuit board thinking perhaps THAT would give me more water. I sure wish we could all do something for SO MANY of us being taken advantage of!!! Did I mention I’m FUMING?!!?

We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.

We got our Maytag dishwasher in 2011. Weve experienced a lot of the same problems other people have mentioned. Control Panel was the first thing to go out. Now it has a foul odor coming from it and it doesnt get the dishes clean. The heating coil has stopped working and is rusting. This dishwasher is junk and Im very disappointed. I will never buy Maytag again nor any company related to them.

13 months after purchasing my Maytag dishwasher, it started operating by itself. I woke up one morning around 2:00 to it working, and I know I didnt put it on! I only use the auto clean cycle (that decides how dirty the dishes are, and is the cycle you use to conserve water). I dont use heat dry at all. Anyway, now I go to use the dishwasher and even though I press the auto clean button, the normal/heat dry/delay start buttons flash on. I try canceling this cycle out; sometimes it works, sometimes it doesnt. I dont see Maytag as reliable anymore.

Within the first month of purchasing my front loading Maytag Neptune washer (MAH6700AWW) at Home Depot, the soap dispenser fell off. The machine not only leaked, requiring stack of towels to be placed on the floor to keep the room from flooding, but often produced foul-smelling clothes, despite cleaning the machine. On top of that, the delicate cycle stopped working and then last month, the entire control board went! It is past its warranty period, and I cannot afford a new washer for my family of 6. The machine has been discontinued and the parts unattainable. The control board of our dryer (MDE6700AYW) went too, causing buzzing in the electrical connection and burning, causing us to have to shut down the circuits for the machine. Maytag has lost all my respect as a quality appliance supplier. We spent $1700 on the set and the machines have been a nightmare. Please note: we were NOT notified that there were class action suits against Maytag regarding their machines.

Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.

The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?

This product has been a huge disappointment, from day one. It wrinkles and tears clothes beyond recognition. When I called Maytag to complain, they tried to up sell me a service contact. I explained that it works fine, as a shredder, but it is just a bad design and asked if Maytag had any recalls. He then told me if I purchase the service agreement and they cant fix it then they will refund the $$... ITS NOT BROKEN. It was crap when we got it home. Shame on me for not taking it right back to Best Buy. Someone needs to start a CLASS ACTION SUIT. I am sure they have duped many people into buying this shredding machine...

Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.

I have a Model MBF 1958XES4 which I bought from Home Depot in June of 2012. It has leaked repeatedly onto my wood floor. The water also collects and freezes on the floor of the freezer. I already have warped floor boards as a result. I just got it fixed. The repair person said he has done over 200 of these repairs in the last year. He also said Maytag knows its a defect and has supplied them with replacement parts. The company apparently tells its repair companies not to discuss this with their customers. I have yet to contact Maytag, although apparently from others experiences that will be futile. Im willing to join others in pursuing this. I had a 40 year old Kelvinator which was still working well which I replaced with this refrigerator when I redid my kitchen.

I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.

We bought a bottom freezer Maytag refrigerator a little over a year ago and have nothing but problems with it. It leaks and has ruined my hardwood floors. The lift lid for the meat and cheese broke. I have had other refrigerators with kids at home for 10-12 years and never had these problems. It is just my husband and me now so I know it does not get the abuse other refrigerator that were different brands received. I would never buy another Maytag refrigerator. I have been so disappointed with the product and the service. I read some other reviews and have to agree that Maytag could care less about their customers. I have also received several Im sorry, but basically we cannot help you.

I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!

Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when Im told that Maytag does not make good quality washers anymore.

Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.

I had a stove my mom bought for me 26 years ago. Still worked perfect. Used constantly. In 2018 my husband had to have this stove. Said no my stove my mom bought and still works perfect sentimental plus three children using it. Not one problem. So he buys this Maytag stove I didn’t like but don’t cook much warming things up or frozen pizza. Go to our sons for holidays. Always next day cook a turkey for sandwiches. Open the door which is too heavy. Wouldn’t close and called my husband. Got it semi closed. Said we’re not eating it. He proceeds to cook. Door opened. More turkey is in garbage. My husband started reading. I also did. Looks like these Maytag stoves are garbage. Make a lot of money for repairs. Now this goes to dump. No one stands behind their products. Is it worth paying to repair no.

About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.

Buy this washer! It has the best features! No matter what the setting, your clothes will come out as dirty as you put them in, only with even more odor! I just cannot believe how many different settings they managed to program into this washer, each one delivering the same miserable results. I am so happy that I spent so much money on a washing machine, that in some cases, doesnt even get my clothes wet. Truly amazing technology!

Bought a Maytag HD top load washing 11/4/17. Within the first month the machine began to make a loud squealing noise during the wash cycle. A repairman came out 2 times before finally replacing the gearbox and tub. Within the last month or so the problem began again, another repairman came out twice, and once again, had to replace the gearbox and tub. When he left I ran a load and the machine sounded like a war was occurring inside of it. Very loud banging and grinding... heck I was wishing for just the squealing back! Maytag refuses to replace the machine and just keeps sending out repair people. The Maytag name once stood for quality but that was long ago.

We purchased a $500.00 Maytag dishwasher, Model #MDB7749SBW, in August 2013. In December 2014, a little over a year of owning it, the pump failed. We called Maytag and they had a service company come out and replace it. We paid $181.00 for this service call. In July 2015, the control panel failed so we called Maytag to see if they would replace it at their cost. All they are willing to do is to send another service guy out at our expense. The service call is $89.95 and that doesnt include the labor! The total with tax will be close to $200.00 again!!! Now we are getting close to spending $1,000 for this piece of junk! In addition, this dishwasher is only used three times a week because there are only two people living in our household. It is obvious after reading the other complaints that the control panels are defective and I am sure that Maytag is well aware of this issue. So, buyer beware. Dont even consider purchasing a Maytag dishwasher unless you enjoy watching your money flush down the toilet. They dont even deserve a 1 star rating!!!

We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.

I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First service call within a couple of months was for a very noisy ice dispenser, which the tech said was normal. Other than the noise, the dispenser has worked fine. Aug. 2005, the freezer frosted up and the tech replaced the defrost timer and defrost thermostat. May 2010, I had the same problem again and again these two parts were replaced. This morning, I found the food thawing in the freezer, 3 1/2 yrs since last repair. It is Sunday so will have to call tech tomorrow. Third repair in 13 years for a $1500 (2000 year dollars) Maytag. I have never had an appliance with so many problems and it was the most money I ever spent on an appliance. I am done buying Maytag products.

Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.

I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppose to be stainless steel; but now I am seeing rust spots at the top and bottom of the French doors. I clean my refrigeration weekly and find it odd that now it is rusting. Also, I am able to place magnets on the doors - which should not be for stainless steel. In addition, I spend over $100 a year replacing the mandatory filters. I must also place the setting to high to maintain my milk and juices. I must also have to place them in the very back of the refrigeration. I am a single senior and my refrigeration is not overloaded with food; nor am I constantly in and out of the refridge. Not very happy.

We bought this Maytag Bravos XL machine in Sept 2016. It has never cleaned the clothes properly, you cant even tell they have been washed! It also shakes a lot. In January it shook so much it knocked a hose off, flooded my kitchen and downstairs bedroom. Home insurance had to pay to replace the kitchen floor and downstairs ceiling. We contacted Maytag. They said they dont have a repair person in our area. Home Depot wont take it back. We are stuck with no workable machine. We have to go to the laundromat and pay 70 a week for laundry, plus the time, and we are out all the money. We paid Home Depot (thousands) for a washer and matching dryer. Plus all the takeout we had to order while they repaired the kitchen, but the strain of this whole thing is ridiculous.

I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.

Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!

Maytag washer model MVWC416FW1. This is the worst washer ever. I only had this washer for 1 year and 2 months. Oil leaks from the bottom all over my floor. The washer is soooooooo loud you can probably hear it down the street when it is on spin cycle and the start button works when it wants. I called Maytag and they told me if a service man come it may not be covered and I will have to pay out of pocket. The 10 year warranty listed on top of the washer and dryer only covers the parts not the labor. Very disappointed. Its a good thing I purchased an extended warranty but I dont know what will they do. 1 year and may be buying another washer. It DEFINITELY wont be a Maytag. If I could rate this a 0 I would.

I purchased My Maytag Washer and Dryer set from Lowe's, which was a very good experience all the way, back in June 2017. After two years I can finally give an honest review. We love this set even though it is not as quiet as the old Maytag washers. Still is but not as. We have not had one bit of trouble from either the washer or dryer. The next size larger would have been the better choice for us since we now have king size bedspreads to wash. It still does the job though, just one piece at a time. A lot of people complain about the smaller amount of water used but it still cleans clothes quite well. If you need more water just use deep water wash or for even more water use the setting for bulky sheets which really fills up the water level.

Purchased a Maytag Dishwasher (Model MDB7749SBBO), total with tax $590.34 on 3/31/13. It wasnt a cheaper model, had stainless interior. Owning it after a 1-1/2 year, the Control Panel went bad. Maytag offered me for $267 for repairs and 1 yr warranty. Why thats about half the price I paid. My personal repairman told me the cost would be around $200 to replace the control panel. Why I could get a more inexpensive model for $300 and still get a year warranty. Very disappointed in Maytag quality of their product.

I am having the same problem with the sheet of ice forming on the bottom of the freezer and leaking water out every week or so. It is getting very frustrating. After reading all these reviews I am realizing it is a manufacturing flaw and think there should be a recall. We have model MF12269VEQ3.

I depend on my front loading Maytag washer. It is very reliable, does a great job of cleaning even difficult items like comforters and pillows as well as items deeply soiled. I use the many features like water temp and level, fabric type, heavy or light load, etc. The only complaint I have is that the front cover of the detergent, fabric softener and bleach drawer came off and the exterior paint on top of appliance is rusting and peeling. A stronger substance for the surface where often detergent, fabric softener and other substances are often stored and they leak.