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Maytag Refrigerator Model OBX MRT311FFFZ
Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Choose a no-nonsense appliance for your kitchen with this Maytag top freezer refrigerator. Bright LED lighting makes it easy to locate leftovers in the middle of the night, and the reversible door lets you change the setup to meet your needs. This Maytag top freezer refrigerator has up-front controls so you can adjust the internal temperature quickly.
Manufacturer: Maytag
MODEL: OBX MRT311FFFZ
MSRP: $1079.99 USD
Maytag Refrigerator Model OBX MRT311FFFZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model OBX MRT311FFFZ
JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.
Some difficulty in cleaning the range around the burners when spatters occur, no matter what you use it is very tight to get around the actual burner to remove that residue. I have tried many approaches and several types of cleaners to get the residue marks off the brushed stainless surface.
Purchased a Maytag top loader. Hand wash clothes leaves a soap residue on clothes. Called Maytag they sent service out. Service tech said (off the record) the design of the machine does not produce enough water, but reported that machine works. Called Maytag again and they said they would need to send out a Master technician. So I set up another appointment (had to take more time off from work) with the Master technician. It was the same guy that came the week before! He didnt bother coming in to look at it! Called Maytag again and they said they would only be able to schedule a service call and if they come out and there is nothing wrong with machine, I would have to pay for the service call!!! I asked for a supervisor and explained why would I do that and he said they would send out another service technician from another service company and I wouldnt have to pay for it. He also offered me an extended warranty for a year for free. Thats great, but my machine is not fixed. This service technician said (off the record too) top loader machines are no good, do not buy, not enough water. He was there less than 5 minutes. Just got off phone with Maytag again and they can no longer do anything else, that the machine is working. I explained to the gentleman that yes the machine fills with a little bit of water and drains the water but it does NOT clean the items! Not going to let this happen to someone else. Plan on spreading the word to everyone to NOT BUY A MAYTAG TOP LOAD WASHING MACHINE. DOES NOT CLEAN YOUR CLOTHES. CONSTANT RESIDUE LEFT ON CLOTHES!
Purchased this washer in March of 2016 for a family of 2. In July of 2018 had to have system board replaced. Now here we are beginning of 2020 and washer is making grinding noise and did not spin out properly. Will not buy another Maytag, a washer should last more than 4 years. Poor quality product. Do not waste your money!
I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.
I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.
I had the microwave serviced and they heated a cup of water which was fine. I heat food on the tray and only one side gets heated. I have to turn the plate to heat the rest of the food. I never had that problem with a turntable microwave. I cannot understand why they are still selling this inferior product. Maytag used to have excellent products. What happened to this company?
I feel its kind of cheap. The interior is all plastic which doesnt look shiny and clean as it use to be when it was new. Not efficient in cleaning. Can see still dirt spots in some of the washed dishes.
I bought the Centennial top load washer and the dryer in May 2016 at Lowes. They are junk. I had a secondhand Craigslist Maytag washer that lasted 7 yrs and it was still running just fine when I got rid of it after purchasing this HE junk. The flimsy plastic door handle on the dryer fell off about 6 months ago. The clerk at Lowes assured me that the washer was high capacity & could handle heavy loads. Now I cant wash heavy loads because the agitator is already loose and getting ready to break. I have to wash smaller loads on the hand wash cycle. I cant wash my comforter or my rugs. The real kicker is I cant reach Maytag! I have tried calling to sit on hold for 30 mins to an hour. I tried the live chat during their regular business hours and it was not open. I am so disappointed in these machines. This is the first time I have ever purchased a new washer and dryer and this is what I get. I might as well have set $850 on fire. DO NOT BUY NEW MAYTAG MACHINES. THEY ARE JUNK.
I bought this washer 2 years ago, it has always been noisy and not cleaned or rinsed my clothes very well. With dark clothes, I have to rinse them twice if not three times. Now it has quit throwing out the water all together and is not rinsing the clothes at all. Paid $72 for a repair man to hook it up to his computer and tell me there was nothing wrong with it. Told me it was how I was loading it. I dont think so. Now I have to replace a two-year old machine. I will buy a basic machine that only washes my clothes this time. Nothing is made to last these days.
This is the absolutely worse washer I have ever owned! My clothes actually come out dirtier after they are washed. It leaves white stains on clothes that I have to scrub out by hand. Maytag you should be ashamed of yourselves for coming out with a washer like this. It takes me 2 or 3 times to wash clothes and I have to use the power wash, extra rinse, and maximum clean setting to even come close to cleaning. It is cheaper to take my clothes to the dry cleaner now than use the washer. I called Maytag numerous times, and they said that they will charge for a service call unless there is actually a mechanical issues. They will not honor repairing the machine if it does not wash clean. I will definitely NOT recommend this washer.
I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.
We purchased a washing machine, top loading washer model MVWC415EW1 on 9/2/2015 and the machine did not work right. 11/2/2015 is stopped working all together. It will not wash the clothes. The repair man says we need a new cold water valve. Maytag says it does not have the part to fix the machine. Period. Now we have a new machine with a 10 year warranty which does us no good as Maytag does not have the parts to fix. So it is back to a laundry mat until we can save enough to buy a new machine from anyone but Maytag .
I purchased the Maytag 6.5 inch electric convection oven about 2 years ago. I wish I hadnt. The oven temp is way off, it cooks unevenly, the back burners hardly work, and the back burners on the stove top barely work, the knobs get stuck constantly, the self cleaning does not work, and the glass part of the door allows dust to get trapped in the glass. The range is $800+ piece of junk, best used at the scrap yard. Today, I turn my oven on, and the element underneath the oven pan caught on fire. Now its broken in half, and needs to be replaced. I look up the QR code, and come to find out the oven is actually a Whirlpool, with Maytag labels on the outside. I would have never purchased this range if I knew it was a Whirlpool. I have always had issues with Whirlpool appliances. This is a fraudulent product, and deceives the customer. Why sell it as a Maytag, when its really a Whirlpool? It should at least state that fact on the description, and salespeople should advise the customer. Now I know why its a piece of junk, because its a WHIRLPOOL!!! I will never buy a Maytag or Whirlpool product ever again. I have always stuck with Maytag appliances. Every appliance in my house is a Maytag, or are they Whirlpool?
Brand new washing machine model MHW8200FW purchased at Karls, a Ferguson subsidiary, in Madison, NJ end of June, 2017. I wanted to buy a top of the line machine and this is what the sales person recommended to me. Problems started soon after purchase. Initially I contacted Maytag because the machine wouldnt spin dry a cotton bath mat weighing 4.5lbs soaking wet. I was told I should put more items in the machine to help balance it. Well there WERE more items and the machine wouldnt spin dry them either. I tried every trouble shooting Maytag suggested. Having exhausted my nerves, I called for service. The technician came and said these machines are extremely sensitive and that sometimes they wont even run an empty cycle. He said this is a common complaint with these units. One of his suggestions was to take bath mats, duvets, comforters... articles like that to a laundromat.I did less than 10 wash cycles after his visit when the washer started having more issues and finally broke down completely. The technician who came this time wrote a repair order indicating a mechanical (Stator) AND electrical (Control Panel) breakdown ($500+ for the parts alone if the unit wasnt under warranty). He also stated that he had never seen such problems in a brand new machine.I contacted Maytag for an exchange. Maytag customer service wrote to me that the breakdowns are ... normal, with all the units we sell some may have a defect in the first couple of months... and refused to exchange my defective unit. I can accept that there may be a defect that will warrant a repair, but in this case there are multiple defects in separate systems - mechanical and electrical - within the first month of service. This shouldnt warrant any further discussion, only a quick replacement and an apology.
Maytag model mfd2561hes French door stainless steel purchased in June 2005 has been the worst appliance purchase ever. After 1 year warranty expired, icemaker and water dispenser stopped working. Was told by repairman to thaw the tube for water dispensing with a hair dryer. Are you kidding me? Why should I have to pull a huge refrigerator out from wall and put the hair dryer to it to thaw out the water line when I need water? What is the convenience to that? Cant buy fresh vegetables as it will freeze before I can use it. This is the worst appliance ever. Dont buy Maytag products. Maytag doesnt back products like the old days when they would last 20 + years. Cant last even a year anymore. Sad!
I purchased Maytag Bravos MVWX500XWO top loading high efficiency low water washer and it is a piece of junk. All my clothes came out horribly wrinkled and ruined a white jacket when I used the color safe bleach dispenser. I purchased the machine from Sears, where I purchased the extended warranty. I had an A&E technician out and he explained that the new technology of machines are expecting all clothes to be dried in the dryer. Okay, but what do you do with clothes that say hang dry and they come out so wrinkled and twisted that even an iron cant get the wrinkles out? Another suggestion from the technician, put the hang-dry articles in the fluff cycle of the dryer. Well, thats a big nugatory since they are supposed to hang dry them. Supposedly, this machine is all about energy efficiency but isnt it a contradiction when you are using more energy with running a dryer? Someone suggested to me that perhaps there wasnt enough water being dispensed during the spin cycle resulting in horribly wrinkled clothes. Either way, I am on my last nerve with this machine. I always thought that Maytag was an elite company. Well, how wrong I was! Their customer service is pretty much not customer-oriented. Its all about the almighty dollar. After speaking to a supervisor, she explained to me that I should contact Sears with my complaint that Maytag had no recourse. Well honey, Sears did not make the atrocious machine. They are just the so-called messengers. I have unfortunately found that once Maytag sells their horrendous product, they dont even stand by it. Now isnt that typical of companies nowadays and sadly, lacking with this company? Pride in their workmanship! And again, its all about the almighty dollar and who gives a ** about customer satisfaction? Maybe thats why they dont have the Maytag repairman. He was ashamed to be associated with this irreverent company.
We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.
Maytag MFD2561 - The metal piece between our French doors is also rusting. It is a design flaw. We also have a GE French door refrigerator and that piece on it is not metal!
I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.I stated that I did not want to proceed because I would be purchasing a new washer with that quote. I stated to place all the original parts back onto the washer. He did so, but did not place them on correctly. The casing of the washer no longer is secured to the drum - bolts and plastic pieces are still on the side. He left my house with finger prints of grease on the walls. If this is the workmanship that Maytag recommends, then my business deserves to go elsewhere.A complaint was filed with the A&E Factory Service. However, no one has contacted me about the complaint as was requested. All I want is for my washer to be fixed or to have a tech who is knowledgeable to come out and fix it. I contacted Maytag to inform then of the situation and they stated that all their techs are certified. I do not believe that my washer of less than two years old could possibly have so many parts that are faulty. I hope that this may, in turn, help another consumer to avoid purchasing washers through Maytag and their parent company, Whirlpool.
My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.
What junk. Bought this gx2shbxvy05 french door fridge. In less than 16 months the freezer is fine the fridge section gets up to 80f. Throw all the food away. Found the freezer coil covered in ice. Took the back panel off and noticed ice around the copper tubes by the compressor going up into the body. Not good. Put a small brick heater in and slowly melted the ice into the drip tray. Warning, it filled up 4 cups of water and of course spilled and killed the wood floor. After the clean up. Plugged the unit in and it seemed to work for about 3 months. Now its dead again. Looked into parts around 300 to 400 bucks plus labor to replace the system needed parts. P.S. the fridge, this junk replaced is downstairs working after 25 years not one issue other than the color. NEVER BUY A MAYTAG product please. TRAIL APPLIANCE should never have sold this product and should have stepped up to help out. Wont buy from them again.
Friends, Romans, Countrymen, At first I was skeptical and I once thought that I was the only one whose wife complained about the terrible soap stains and un-rinsed clothes. And finally my rinse and spin cycle stopped spinning and rinsing! However, after reading several reviews and complaints about the famous Bravo X He washer by Maytag and taking into consideration that there are over 650 complaints, making mine # 651. I now find I have lost all skeptical-ability and feel that we all may be comrades in this venture of purchasing the new trademark of the trade-mark Maytag. As almost all of us say our previous experience with Maytag was great. My parents had a Maytag since I was knee-high to a grasshopper and we were a family of eight. First we had the one with the rubber rollers, that was a work of mechanical genius. I even remember getting my arm caught in the rollers. Then my dad bought the spin dry model and that lasted a good 20 years. When I say the Bravo X at Sears it looked like the state of the art washer. However, and unfortunately I will have to agree with all of you. It is a piece of scrap metal and Maytag will not recall or recognize their mistake and make good on a recall or something. The least they should do is give us an old machine that does wash and spin to replace the new one that is less than 2 years old and does not work. I sure hope this letter does not fall on blind eyes. I think we may even have a collective lawsuit.Sincerely Yours;Mr. Lost All Skeptability!
Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!
Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.
This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.
I bought a new Maytag refrigerator on July 2, 2011. The ice continues to drop after removing your glass. Now you must pick the ice from the floor. Maytag said it has a 10 second delay and will continue to drop ice. Im tired of picking up ice and wiping water from the floor. Who wants a product that leaves a mess?
Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.
Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.
Washer when using sometimes my clothes are full of soap residue. The screen did not turn on. After unplugging it for a few minutes it finally turned on. Dryer gives a warning to clean the airflow. I clean it and the error never clears. I use my swifter to clean it and I still get the error. I finally took out the screen and so far no error.
After only three years of gentle use, my Maytag front loading washer bearing went. The repairman said this was because of too much detergent and the repair bill would be over $1100.00 (more than the cost of a new machine). I would never buy this machine again.
I would not recommend a Maytag front load washer to anyone. I bought a Maytag Maxima 4 years ago and it looks like its not even available any longer so Im writing my review on a similar machine because after much research Im finding that all the Maytags have a similar issue. I have an MHW7000XG1 model large capacity washer. After 4 years the MCU went out and the cost to repair is $500. I looked up the error online and sadly there are so many others with the same problem. I had always thought that Maytag was built to last, however, after lots of research I am finding that 3-5 years is all you get before either the MCU or CCU (or both) have to be replaced. After replacement most people get another few years and then it has to be replaced again. By that time I could have purchased a brand new washing machine. The appliance repair company told me to get a Speed Queen. Thats the washer/dryer he has. They are built to last up to 20-25 years. Im a single mom and cant afford to repair my washer or buy a new one so it looks like Ill be doing laundry at relatives house for a while. Terrible product and definitely not worth the $1500 I spent on it 4 years ago.
I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.
This is March 18, 2021. I bought a Maytag washer, model MHW5630HW2, which is their high end front load washer, in early July, 2020. The machine worked fine except that out of an available 10 cycles, only two would run. The seller, which was Sears, replaced it as defective. The second machine runs all the cycles but, though leveled carefully, it rattles, screeches, walks across the floor and generally seems to be trying to tear itself apart. The repair service replaced the shock absorbers in this new machine, after a six week wait for parts. This did nothing to fix the problem. The repairman finally just said he doesnt know how to fix it. After many patient hours on the phone with Maytag, they have said I have no recourse. The machine is under warranty and I purchased, for an extra $350, a five year warranty. Both warranties are useless. Maytag refuses to stand behind their product. I live in a small town in New Mexico. There is only one repairman. He cant fix it. Sooo...if you live in a small town, or dont want to spend endless fruitless hours with repair people or on the phone with Maytag, who will ultimately tell you they just cant help you, DONT BUY THIS MACHINE.
I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.
My husband and I bought a set of Maytag appliance 12/2011 the washer squeaks real bad on spin cycle and now today the dryer started making real real bad squeak sounds to the point I can not use it!!! My appliances are only 4 years old!!! And we wash clothes once a week for just my husband and I. I would not recommend buying any Maytag appliances!!! They are supposed to be the best but are not worth **!!! And I called Maytag, they are not willing to help. Bad service!!!
I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).
Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.
My husband and I just purchased on 4/8/17 a BRAND NEW MAYTAG 4.3 CUBIC FEET CAPACITY FRONT LOADING WASHER WITH STEAM AFTER OUR PREVIOUS 15 year old washer that we both used just finally started having issues. So we decided to go new and with front loader with good brand. How sadly I was wrong! We brought our washer home, hooked it up and turned it on with 1/2 load of tiny laundry. It didnt even make it through one load! This POS started throwing error codes E1, E2, F8, F9, Suds and wouldnt drain any water. We reviewed the manual again, checked the filter hoses and detergent. All was fine but washer wouldnt work! I called Maytag 2 days later on Monday and after repairman came to look at it Thursday said it needs new drain pump and today now power wont turn on and nothing will work on front of machine, mind you this machine is brand new! I am so disgusted and angry that any company would sell this quality to anybody and at the prices they charge! NEVER AGAIN WILL I PURCHASE ANOTHER MAYTAG!
We purchased a dishwasher (Maytag) two or three years ago. We have had nothing but trouble with it. The welds on the upper rack broke. The wheels on the low rack keep falling off. Water leak happened recently. The start button broke. My wife and I decided to just get a new one rather than keep sinking maintenance costs which are going to keep adding up.
I have never owned a Maytag in my life but was told it was the best on the market. That is so wrong. I purchased my Maytag Bravos washer and it has been a nightmare. Never again will I buy a Maytag. I have replaced two belts. It never spins the clothes out. Always have to restart it to respin. It turns off in the middle of the cycles. It will take hours and hours to do one load. At this time it just puts up the minutes and counts them down...does nothing. I am just fed up with this washer. I also bought a Maytag Centennial Commercial dryer. I have replaced a belt once. I would highly recommend not buying the Maytag Bravos washer. Save yourself the headache.
I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.
All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!
I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.
Dual oven - one is a convection oven. Never used the bottom drawer so that was wasted on previous range. I purchased a white appliance to match my others. The white stove top is a pain. Too bad it wasnt black. I checked this model online and found a good price in the city. I contacted the local Home Depot and they did a price match less 10% - all a bonus. The ovens work great although I have not tried the self clean. I have read that similar models have problems related to the self clean feature - high heat and circuit boards. My plan is to have a fan directed at the top of the stove when I use it and the range hood fan going. The convection oven is great - hard to mess up a recipe with that. The dual ovens are truly a great feature - strongly recommend. The keep warm is great also - nice to have two things cooking at the same time. That being said - the bottom oven is low, but that is worth the extra cooking space.
We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.
Prior to purchase, I did my due diligence and read reviews about this washing machine. Apparently, they were written by Maytag employees, because this washing machine has been a major disappointment. Yes, it tangles clothes and sheets, but I feel that is to be expected since it is HE and uses less water. I will give it that and I dont have to dry nearly as long. But that is where my positivity ends. Clothes dont always come out totally clean. And then there is the issue with the horrific grinding noise. The machine has been making a progressively louder, angry, grinding noise with a high-pitch end note. And as of today, a horn type noise has started. Lovely.I anticipate the machine is on its last legs and I have only had it a few years. I spent too much money on this and feel like I have been misguided and, quite honestly, ripped off by Maytag.
Bravos XL was costly. Mistake! I owned my first Maytag for 20 plus years. The sticker shock of buying a new Maytag 4 years ago was pushed aside knowing how long my previous model lasted. The salesperson at Lowes closed the deal with his explanation of an improved gear driven system vs the old belt and pulley version. Oh how wrong! I too have the jet plane from hell landing in my home for over 2 years now everytime the spin cycle engages. This is a two person family and it failed at 2 years?!?!?As for water conservation... if I dont include the additional rinse cycle, my clothes dont get clean. Watched the YouTube on how to repair this unit... but what guarantee do I have that it wont go back to the same problem in another year? Cant afford another big investment like this now that I am retired, so I will run this baby until it seizes up. Dont wash clothes if company is coming or if you want to enjoy evening TV programs. Not sure why this unit hasnt been recalled based on all the complaints I have read on this site?? Worst decision I ever made! I bet the Maytag Repairman is spinning in his grave!
We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.
Run away from this piece of junk machine AND company as fast as you can! I bought this set Oct 12 and by March 14 it was grinding/whining during the agitation cycle. I have been in contact through various forms with Maytag and they do not care! They first contacted me to review them and when I reviewed them very unfavorably they emailed me and this is what they said: Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! All I did was say exactly what happened.After that I went to their website to see what kind of reviews they were getting and lo and behold their rating is 4.4 out of 5. Of course it is when you simply cherry pick the best and plant a few lesser rated ones. I simply do not have the funds to replace what I thought was a quality product, nor am I sure I want to repair it as it doesnt clean clothes. I hate having been placed in this predicament by a greedy, slimy corporation whose only interest in me is profits.
Maytag Bravos XL: I purchased mine Nov. 9 2017. I so wish I had never bought this machine! It leaves soap residue and dog hair on my clothes and bedding. I have to wash everything 2-4 times. It’s beyond disappointing. My husband and I agree our clothes looked better dirty, BEFORE we “washed” them in this machine.
Bought a Maytag Model #MDB8949SAMO dishwasher. After LESS THAN 2 years the motherboard stopped working. Called Maytag to complain, but was told they couldnt do anything. I would give the dishwasher less than a star but the rating system wont allow it.
Was a Maytag washer. First one lasted one year. Second one replacement one lasted for years. But the company’s warranty is replacing this one without too much hassle. When it runs it does a good job. It’s a big load. All in all a very good washer.
No problem with retailer. Problem is this top of the line Maytag dishwasher, Model# MD8895lAWW. Stinks all around. Takes long to wash and load, times are far apart and too few so holds few dishes. Dishes and glasses break because of the tine spaces. Horrible dishwasher for high price. I hate it so much it upsets me daily. All I get is a sorry from Maytag. Its not that old, only a year and a half. Why no satisfaction? I will avoid all Maytag products for life.
We bought the Maytag Aqualift cooktop about a year ago & are continuously dissatisfied with it, for several reasons: 1) the cooktop is a huge nuisance to cook on. The burners are either raging hot (causing boil-overs), or too cool to simmer. The boil-overs then require much cleaning with an expensive cleaning agent. 2) the oven, whether you use regular or convection, underheats - so you can’t tell how long the cooking or baking process will take, & you have to monitor the cooking process. 3) the so-called self-clean is a joke; the oven will not be clean unless you crawl inside & clean it manually. Overall, I’d prefer to toss this range in the trash. I’m a good cook, but I get angry every time I use this expensive, poorly- designed product.
I have owned three different Maytag washer/dryer sets. The reason for so many? Selling the set with the house upon moving. I kept my last set which is Bravo. I love Maytag for their features, their dependability, their reputation. I have never had repairs on any of them. Totally awesome! My second set had a neat feature of a drying rack where you could place a sweater or shoes and no tumbling. Sorry I sold that set w/ the house. I am very pleased w/ my present set of Bravo. No agitator. A coworker also bought this set. Maytag is the best!
The Maytag Dishwasher Model MDBTT50AWW started having problems cleaning dishes after about 3 years. I usually had to clean them first before placing in the washer. About 6 months ago (5 years of owning), some of the control panel buttons stopped working. Finally, the Start button stopped. Replacement part and service is about $400 per local appliance repair shop. They recommended buying a new dishwasher. They stated that the touch control panels have reduced the life of dishwashers to about 5 to 7 years. However, I had seen testimonials on the web of dishwashers lasting on average 9 years - not Maytags. I will be avoiding Maytag for next purchase. I have seen too many complaints online about the control panels dying. I consider myself lucky as my panel died after 5 years while many reviews say theirs died right after the 1-year warranty.
After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.
I just saw that there had been a class action lawsuit settled in 2005 for the Maytag Neptune front load washer and I was never notified as an owner! I have this crummy product and have been living with it for more than 10 years! I just scheduled a repairman to replace the moldy gasket (for the second time) and the noisy pump, and a latch that has to be slammed for a sum of $438. What a crock. I was told this was a top of the line model when I purchased it for $999. Ive never had such a piece of junk before in my life. I run loads of bleach weekly to control the mildew.
I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.
My dishwasher was bought December 2013. The control panel just started going crazy and cant control anything. Unless you have bought extended warranty Maytag isnt doing anything. This is obviously a manufacture defect and no one is doing anything about it. Will no longer buy Maytag products if they cant stand behind their product.
I purchased a top load Maytag washer the spring of 2019. My clothes come out partially dry, with a film/residue, and debris left on them. I was told that they use considerably less water; however there is not sufficient water to wash away small amounts of anything left on clothes. I have contacted Maytag 3 different times. Each time my concerns have been dismissed. The only solid advice they gave me was to use less soap, which hasnt changed anything. They also told me to clean my clothes before I put them in the washer (we have no children at home; Im not talking about really dirty loads). They told me there was nothing they could do, and I was just stuck with the washer. I am completely dissatisfied with this product and the Maytag service. I would not recommend their washer or their service. The dryer works just fine.
Was very happy with choice when it arrived. Bought October of 2010. Now, this summer, nothing but problems. Honestly weekly cleaning of vents underneath, sheets of ice in freezer, refrigerator not staying cool, constant frost plugging areas, and no more ideas of how to make it work. I already quit with Kenmore after terrible problems with their appliances and now when Maytag doesnt stand up for years what are we supposed to buy? OUTRAGED with American quality of products and disposables. UGH!!!
Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.
Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.
Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 2013 at Home Depot. Maytag cannot repair the heat exchanger as it is a discontinued model. Our only option: Purchase another comparable current model refrigerator with a full price of $2,199.00. It will be sold to us for a discount price of $1,308.00 with free delivery. NJ tax and installation not included. This is a two year old refrigerator with orig over $2000. We had requested for a repair since August 2015. We had spoiled food expenses and rented a temporary refrigerator. Numerous attempts to repair and order the parts to no avail. The excuse is either they ordered the wrong part and eventually was told its been discontinued. Our warranty was automatically canceled. We have spent numerous hours with the Maytag customer service and was given a promise to find the part overseas as well to get the appliance fixed. Finally, this morning of November 2, 2015, we were given the final Im sorry and this is all we can offer you, to buy another refrigerator from us. It appears that this is a defective model but we have not received any recall letters or warning about it. This needs to be addressed as this is an unacceptable practice and deceiving to the consumers, and certainly unfair for people like us who work very hard to pay for this appliances. We cannot afford another $1500 refrigerator. We are now stuck with this worthless, stainless steel junk in our kitchen.
After using my GE Profile to death we replaced it with a Maytag; mostly for the cost. Although I hate to admit this, remember the old saying you get what you paid for - Well its true at least in the case of this Maytag oven. I am a constant cook and own a bakery, I often bake many of my products at home. Since getting this oven I have had nothing but failures. The cakes are over done, underdone, cookies burnt, not cooked enough; my time frame for recipes is so off! I wrote a cook book and have baked for years so I know for a fact its not some miraculous mishap that all of a sudden I cant bake. Ive had them come calibrate the oven but still no success.Im going to call them again but I felt compelled to let people know this is the worst oven in history and avoid purchasing it at all cost. I plan on having the service team come out one last time but if this doesnt work I plan on replacing it. Its a Maytag Double Wall Oven-Top Convection-Self Cleaning model no: MEW9630DS-SS. BUYERS BEWARE!
I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not used the microwave in over a week. Last night, we heard a loud pop and realized the beauty glass front on the microwave had shattered. No one had closed the door too hard, in fact, we had not used it. I see where others have had this problem.
Purchased this washing machine 4 years ago and every time I do towels, blankets, linens etc. all ends up in the middle of the washer in an unbalanced situation. Cannot clear the balance even when rearranged. I assume this is what happens with all the upright washers now that the center agitation unit has been removed. I have to ask the question of who made this decision to remove the center part? A man who never does laundry?
Maytag Centennial Washer MVWC400XW2 - Bought this washer Fall 2011 -- first 6 months had to be serviced and now (February 2016) needs to be serviced again - has not cleaned my clothes for the last 3 months. Now, I have had to order a new washer - you can bet it wasnt a Maytag. My new washer will not be delivered for another 3 weeks. Past the part of not cleaning clothes, now it wont even empty the water, or pump out the water. It makes a horrible noise! Before it wouldnt use any water, now, it fills completely up. I do not know if it will make it through this current load much less another 3 weeks. Always bought Maytag before BUT WILL NOT AGAIN - after what I have been through with this washer!
I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it. When I owned my previous home in another town the house came with Whirlpool appliances which literally fell apart within 5 years. I wanted to stay away from Whirlpool; however, I did not know that Maytag was owned by Whirlpool. I have received no assistance from Maytag. I am absolutely disgusted with the fact that an American iconic company such as Maytag is producing such garbage. I am going to be forced to figure out and fix what is wrong with the machine myself. However, I do believe this subject should be looked into further and possibly a class action law suit against Maytag for bad customer service since there seems to be quite a few people with issues surrounding this machine.
Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???
Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.
Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.
Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
I just bought my first home and after well over 20 years of apartment living and not having my own washer & dryer I was so excited to finally be able to buy one! I decided on the Maytag/Bravos and even spent the extra $100 for the glass top. The high efficiency machine was delivered on August 8, 2016. My kids are grown so its just me; I do one load a week give or take. A week or so ago, I noticed the washer was taking an inordinate amount of time to go from sensing to washing and even longer to get into the washing cycle. This past weekend, it didnt work at all. Just sat for hours with the sensing and washing lights on, without actually washing the clothes. The machine was packed loosely with the correct amount of High Efficiency Detergent in the proper place. I called the #Sears store I purchased the appliance from (Braintree Ma.) and they said there was nothing they could do as it was past 30 days, gave me their customer solutions number which is basically a call center with people who I could barely hear and/or understand. They in turn gave me more phone numbers which seemed to me to be in the same call center. I want to return the 4 month old washing machine that doesnt work and I want my money back. Ive filed a report with the Massachusetts Attorney General Consumer Affairs Department. I will NEVER AGAIN shop at #Sears and I will NEVER AGAIN purchase a #Maytag appliance. I am beyond disappointed in #Sears and #Maytag, both names that used to mean quality and customer service. And if theres a class action lawsuit to be filed, please count me in.
Bought Bravos XL washer/dryer from Home Depot in November 2014; installed 12/8/14. First repair was in March 2015! Clean machine cycle quit working properly on 3rd attempt. Bearings were replaced, tub was replaced and main board was replaced all before May 2015. Wash load constantly becomes unbalanced if more than 3 bath towels are in the load or more than 2 pairs of jeans. Can not start a load of wash and leave home because the machine will start bouncing and rocking when unbalanced and will shut down after it tries to self-balance 3 times. You end up with a load of twisted up, totally wet mangled clothes. Maytag refused to replace the machine and Home Depot continues to sell this junk to unsuspecting buyers. Wish I had looked at reviews before I bought this model. Worst $1,200 Ive ever spent. I have always bought Maytag appliances--refrig, stove, dishwasher, microwave, other washers--but Maytag has lost me as a customer after this experience with them. Terrible design and poor customer service for not standing behind their products.
Oven is not even 2 yrs old but, the bottom oven floor lining is crackled & flaking. Although they say the cavity is covered under the 10 yr warranty, they say its not covered. Basically told me theres nothing they can do for it. I bought all Maytag appliances for my new home because they claim they stand behind their product. The 10 yr plaques on the appliances are a joke. So disappoint.
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
I have had 2 Geminis. The first one was fine, this second one is a mess. I have had at least half a dozen parts replaced. I have insurance to have this oven repaired but have paid to have the window seal replaced on at least 3 occasions. The top of the oven is so hot that when I have used the burners to cook on top I have received 2nd degree burns. I have received burns on several occasions. I asked dealer if I could trade this in but said I would have to sell it on my own. I would not subject this oven to another person as I feel it is very dangerous.
I got a Maytag Bravos 18 months ago and liked it at first. After using the washer for a while my towels were falling apart. Did not connect to the washer at first but I began to notice pulled threads on my towels. Talked to Maytag customer service who said they had never heard of the problem. She did say mix the towels with other clothes to prevent the problem. When I got this machine we had about two dozen good quality towels. Now I am down to maybe a half dozen. Those came from the six my Dad bought us for Christmas and I stashed away. The towels have pulled threads all over and will be completely destroyed soon.
We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.
First things first, Maytag Bravos washers are crap. Dont buy one. Purchased model # MVWB750WQ 06/12/2010 for $872.02 + tax. After 3.25 years the spin cycle started making extremely loud whining noises. Bought a replacement water pump for about $100 as several people were reporting the same issue. Before I had a chance to replace it the washer started leaking from under the washer. And not a small amount of water! Mats were getting soaked after each wash. I went ahead and replaced the water pump. But the whining noise, while diminished, didnt go away. And the leak continued. Based on what Ive read on this and other forums it looks like Ill have to replace the bearings for the tub. Not going to happen. Just ordered a Speed Queen washer for about the same price as the Maytag and I will never buy another Maytag (or Whirlpool) product again. Note that I purchased the Maytag at Best Buy. Its important that Best Buy take some of the credit for this issue as they are complicit in keeping these substandard products on the market.
Two months after my warranty expired, the motor burned out on my dishwasher. I called Maytag to see what they would offer, but they would only offer a discount on the actual part. I was so angry I was ready to buy a new dishwasher and forget about them...but I dont have that kind of cash to throw away. After going 5 weeks without a dishwasher (first-world problem) I paid for the part and a repairman to come and fix the dishwasher. Now 3 months later, the touch panel wont work. I am so upset that I wasted the money to fix this piece of junk. I will never purchase another Maytag again.
How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...
I had the old style machine and finally it gave out and I bought an LG HE Large capacity. It was a well I can print it here but kept the machine for 5 years and gave it away. I bought a new Bravo Maytag set 5.2 with the old style agitator thinking I was going to get a great machine and NO. These new machines do not use enough water in the load sensing and clothes on top never get in the water. They come out with soap stains even with a double rinse. And no I am not using too much soap! My old machine had small medium and large load settings plus you could add more water if needed. Way better machine.The techs are trained to tell you this is how the machines work and there is nothing wrong with them. Finally an honest tech told me they are having all sorts of complaints and problems. If all you wash is bedding and dress clothes you get by but if you really have soiled clothes you have to do a lot of prep and then stop in the middle of the wash cycle and rotate your clothes manually! Total BS for 8-900 dollar machines. Do yourself a favor and buy a front load. At least the clothes will get flopped in and out of the water and hopefully rotate so they actually get clean. That is what I am going to try before I go back to the old scrub board and tub!
I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.
Ran washer with extra rinse and clothes came out with dry spots. The only way to get clean wash is to wash everything on bulky/sheets. We lost every appliance in Sandy. If I had known the machine was so-called water saver I never would have purchased it. I was in a hurry. I hate the machine.
We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.
Maytag Bravos MCT washer not good - Owned this since June 2017. This thing has never worked properly. Every time after a cycle is complete we have to wring the soaked clothes by hand. Even after doing this the drying time ends up being double what it should be because the clothes are so wet. Not only time wasted on hand wringing clothes but also wasted energy in drying them afterwards. Also this thing is supposed to auto-detect how much water it should use but half of the time it uses too little water and doesn’t actually wash all of the clothes. Some clothes stay totally dry when this happens.
If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!
Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!
Maytag Top-loading washer MVWP475EWO - I just want to comment on how engineers have made our washing machines worse instead of better. I had to replace my Whirlpool Cabrio washing machine - and did try a new one of that brand, but had the dealer take it back. It had so little water when it ran and was a piece of junk. Anyway, replaced it with the Maytag and it too has the water saving feature (which I understand all of them do) but I have to put it on the bulky setting all the time to even get the water to at least cover the clothes. The clothes just barely, if at all, actually move! They sort of rotate a little at a very slow speed. Boy, maybe this was the time to try a front loader so the clothes at least moved a little in the machine! I am so disappointed in how all the machines are manufactured now. One dealer told me I would like the Speed Queen, but it would take five weeks to get one. Thought this Maytag might do the trick, but now Im stuck with it anyway. It does not spin the clothes out nearly so well as my old Cabrio did. The clothes are pretty wet! So, another fine engineering feature. I wish the engineers would be the ones that actually did some laundry so they would see how bad the machines are. My daughter has three young boys and theres no way this would clean the clothes for her. I told her she should be glad her machine is still working. The dealer was very nice about it when I returned the other one, but it seems all the machines arent really made to clean clothes anymore.
Wish I would have read the many, many, many reviews on the Maytag MDB8959SBS dishwasher before buying it. As noted by others, the touch control buttons stopped working 1 month after the 1 year warranty expired and Maytag wont do anything about it. BE WARY OF THE 10 YEAR WARRANTY CLAIM - IT DOESNT COVER THIS PROBLEM. Maytag should issue a recall on this product and do the right thing - take care of customers like they used to.
The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!
I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?
I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.
I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!
Just bought a washer and my clothes are always left with dust and dirt on them after washing. Called Maytag, they sent a technician over, but he found nothing wrong. Company refuses to do anything about it, including exchanging it for a different model, since weve had it for more than a month. I am extremely dissatisfied since I just lost over a grand on a washer that doesnt actually wash my clothes.



