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Maytag Refrigerator Model MRT118FFFE
Maytag - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black
Provide space for housemates' food with this Maytag refrigerator. Adjustable glass shelves keep everything well organized inside the 13.06 cu. ft. refrigerator portion, while gallon-wide storage doors ensure space for large-volume drinks. Store fresh vegetables in the two humidity-controlled drawers, and see everything clearly under the LED lights. This Maytag refrigerator has electronic controls for easy temperature management.
Manufacturer: Maytag
MODEL: MRT118FFFE
MSRP: $779.00 USD
Maytag Refrigerator Model MRT118FFFE Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MRT118FFFE
Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.
Bought a Maytag Front Load MHW6000AW washer and had a problem with amount of water in wash cycle. Dealer sent service men 3 times and changed several parts but washer still did not work and both repairmen said they did not know what was wrong. They called Maytag Tech Support but those people did not listen and said if no code shows up the machine is operating properly. Maytag then sent another company repairman. He worked 2 hours and said he could not find the trouble and Maytag support hung up on him. Maytag then sent another company repairman and he did one test and said the machine is fine and left in about 15 minutes total time. Now Maytag refuses to send another company for another opinion but I have a $1200 machine that still does not work properly. I am totally dissatisfied with Maytag and will stay away from their products totally. Companies wonder why people buy foreign equipment and this is the answer. I had a Samsung washer and never had one bit of trouble with it.
I depend on my front loading Maytag washer. It is very reliable, does a great job of cleaning even difficult items like comforters and pillows as well as items deeply soiled. I use the many features like water temp and level, fabric type, heavy or light load, etc. The only complaint I have is that the front cover of the detergent, fabric softener and bleach drawer came off and the exterior paint on top of appliance is rusting and peeling. A stronger substance for the surface where often detergent, fabric softener and other substances are often stored and they leak.
We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.
Faulty control board. Have owned a Maytag dishwasher model MDB6769PASI for 2.5 years. The unit started beeping at random times for about a week - then went dead! Sounds like other reported failures and it is unlikely repairs will be permanent! Never again Maytag.
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!
Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!
Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.
Bought this Maytag Bravo washer in 2013 expecting long service life like I had with my previous machine. After 2 years spin cycle noise got progressively worse. Until now it roars loudly and keeps stopping in the spin cycle for rebalancing. Called Maytag. Experience was as described as others have reported with them and their repair service. Absolutely no help unless I spend another $310 for extended warranty to cover the $380 part (tub and bearing - 1 unit - cant get only the bearing). Paid $800 for the washer now more for the repair wanted. $1100-$1200 for a machine that will need repair again in a couple of years? Dont think so. This machine is only good for a boat anchor. Going out today to buy a replacement for $400 and it wont be a Maytag or its affiliates brand. Feel like a class action suit would be good for Maytag to wake up to.
We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.
2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.
I purchased a Maytag gas range in the past few weeks with Aqua Lift Cleaning System. I have only cooked once when grease spattered on the walls and floor of the oven. I have used the Aqua Lift Cleaning System 5 (five!) times and the grease is still there and very sticky. This system clearly does not do what it was supposed to do. I was fortunate to have bought the appliance where I could return it; however, it has been quite a hassle and I will have to pay an additional $100 to have the old one removed and the new one installed! I feel like Maytag should reimburse me the $100 because it is obvious to me now that I have found hundreds of reports of people not being satisfied with this feature.
It doesnt agitate enough to move clothes around. Doesnt put enough water in tub, even on deep fill just barely gets to the top of clothes. Washed a shirt 3 times by myself to get dried mud off of it. 3 time it was washed bumy its self. Clothes do not to get as clean as they did in the old style washers that had good agitation and the agitator that was bigger than whats in these new ones. And water. Need water. We arent trying to dry clean. And even thats done with a liquid that totally covers clothes and moves around better than this garbage I have right now... Looking for an old washer to replace this one... HATE HATE HATE THIS WASHER.
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
Bought a French door Maytag with freezer on the bottom. Ice build up on the bottom of the freezer and it has ruined my floor. We are replacing the floor in the kitchen. It is only a few years old. They have horrible customer service and will not replace anything.
We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.
We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.
This Bravos top load was supposed to be energy efficient but after leaking and getting a repair estimate ($79) the technician informed me that the ring and putter tub (all cheap plastic) had several large holes in thin caused by an uneven load. Total cost of repair was $517 for a $900 washer after 3 years. He suggested that the Maytag was junk and that I buy a speed queen...LOL. When I called Maytag of course they lied and said they were not aware of any problems and would not help with the cost of repairs. Can everyone say Class Action Lawsuit...Shame on Maytag! DO NOT BUY THIS washing machine!
My microwave started acting up, after about 5 months. It would not cook a complete cycle, without an error saying that the door is open, and needs to be closed. The repairman has been out 5 times already, and the problem is still not corrected. Maytag/Whirlpool has said they will not replace item, then they decided they would possibly replace at a pro-rated amount. So, I have to purchase a microwave twice, to have one that works? Somehow, I feel Im being taken for a ride in this deal.
I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.
2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.
Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
I purchased a new Maytag range (gas) in June of 2012 - 6 months ago. I have had the same problem many others have had (as Ive just read) with the toxic smell every time I used the oven. I was told it was just the chemical burning off from being new. I have never owned a new oven so I took their word for it. On Christmas day, my kids and I were going to bake cookies and set the oven to preheat. Flames and black smoke were shooting out of the range, and the fire department was called. Even after the fire department put out the fire and removed the stove from my kitchen to my front porch, they spent more time investigating the situation to make sure my home was safe than the certified Maytag repair person that was dispatched out by Maytag to service the range. This stove is only 6 months old and still under warranty with Maytag. The service person they sent out did not take the stove apart and spent less than 5 minutes looking it over; then he determined that it was a grease fire caused by owner’s negligence. I disagreed with him and told him I have been cooking for many years and thought he did not do a thorough job to determine the problem with the range. He got very upset with me, took his bag and left without leaving me a service slip. I asked Maytag to send someone else out and explained to them that this service person did not do a sufficient job in examining the range, nor did he perform any kind of service to get the range back in working condition. Maytag claims they will not send anyone else out, and there is nothing more they will do for me. They say it is my fault it caught fire; and if I want it fixed, I have to pay for it myself even though it is still under warranty with them. My stove is still on my porch where it has been since Christmas day. I then visited Maytags Facebook page and corresponded with others whom have had similar issues with their products and the lack of customer service from this company. Maytag has now blocked me from commenting on their Facebook page. The customer service rep on that site asked me to email her all my information about the range and my issues with it, and she assured me she would respond to the matter. As of yet, I have heard nothing back. I am terribly dismayed by the way I have been treated by this company, their so-called certified service technician, and that they do not honor their warranties or stand by their products. I am cooking for a family of 5 in a 12-year-old microwave (which is not a Maytag by the way) after spending over $600.00 on a brand new range.
My husband and I purchased this Maytag bravo washer in May 2014. It is not even three years old and the bearings went out. Call the repair man and it would cost over $300 to have it fixed. I paid a lot of money for this washer, expected it to last more than less than a little than three years and I think its terrible. Its loud, water was leaking all over the floor, its just a terrible terrible washer. Maytags reputation is not as good as it used to be. Model number mvwx5008wq and ser number. C41430792. If you are planning on buying a washer do not choose Maytag!
We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.
Its the worst experience I have ever had with any product. I grew up watching the Maytag man as a child and thinking that must be a top of the line product. Boy was I wrong. I went out six years ago when I purchased my new home and purchased for 1,550.00 a brand new refrigerator with side by side, and ice maker on the bottom, silver in color. It looked great, the quality was and is terrible. The freezer stopped freezing a couple of days after the first year was up. The Service department at Maytag is terrible, I called them for assistance and they were anything but helpful rude is a better word. Its been a nightmare! How could they ruin that good, or even great name of that product. Never will I buy a Maytag appliance again. I tell all of my friends as well. Oh yes so far as the leaking is concerned, my floor is damaged as well.
After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
I too had to replace the control panel on my Maytag dishwasher which I purchased in 2007. I was told by my repairman to contact Maytag to see if they would do anything for me. When I called Maytag, I asked them if there were any issues with the control panels as I had heard there have been multiple issues with them needing to be replaced. I was told they had no record of any complaints and offered to sell me an extended warranty for $269, but there was nothing else they could do for me. I ultimately had my repairman order the part and it was replaced. My repairman did say Maytag did upgrade the panel because of all the issues they were having with the panel. Hopefully, they have fixed the problem and it will not have to be replaced again. But if it does, I will not replace it again. I will look into a new dishwasher and definitely not a Maytag. Yes, I would be interested in joining a class action suit.
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with No Input Detected. I type in the details again and the Virtual Assistant responds with Connection Closed, try refreshing. Over and over again. Tried calling the Maytag Canada 1-800 number. I have now been in the queue for more than 40 minutes. Just stupid cycling for a recording for common problems dealing with products that are not a washing machine (about a 9 minute cycle). NO CUSTOMER SERVICE. Avoid Maytag, Whirlpool and Kitchen-Aid products. Buy from another manufacturer that has live people working at the company.
I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.
I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Both the microwave and French door fridge handles are crap. The microwave has completely broken and the fridge is very loose and will soon break, Im sure. Both are less than 5 years old. I will never buy Maytag again.
Ive owned my Maytag Neptune front loader since 2003. Since then, the whites have either turned gray or yellow. Ive tried minimizing the use of Tide HE, maximizing its use, and I still get the same results. Can anyone please assist me with this major problem? Ive owned Maytag appliances since the mid 60s, and I know the quality isnt there anymore.
French Door Maytag MFI2569VEW10 faulty in many ways. We bought our refrigerator 7 years ago. After 2 years the freezer door handle fell off; after 4 years the right front door gasket began to tear (normal usage); after 7 years, it no longer dispenses ice or water. We now have mildew/mold growing around the edges of the door because there is no longer a good seal. Constant cleaning. Additionally, we are spending more $ to keep the refrigerator at the proper temperature because the seal is broken. To repair these items is almost $700 including shipping and tax. This does not include the cost of labor. So after 7 short years, we have a hunk of junk that does not work properly. I am shocked that Maytag sells such an inferior product and we are left holding the bag. Do not buy Maytag. Additionally, our Maytag microwave broke after 5 years. DO NOT BUY!!! Buyer beware!
We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.
Preheat the oven, put in the food. Oven does not maintain the temperature. Gives me a code of F2-3. Want to know what part needs replaced to solve this problem. If anyone can relate to this problem or help me with information please respond to this or email me.
This is a dishwasher purchased at Home Depot on March 25, 2012 for a rental unit... call from tenant said the dishwasher did not work. Repair person from Appliance Hospital went out today and said the control panel is out and the touch pad. Cost is over $500 to replace. I will have to replace this dishwasher BUT NOT WITH ANOTHER MAYTAG.
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.
I have a Maytag washer that I bought new in 1995! It is still washing my clothes like a champ. It must be true - the Maytag repairman is a lonely soul, in all these years I have never had to call him!
This machine (Maytag Bravos XL) was in our new house and is relatively new. It is the worse machine I have ever owned. I am 58 and cant reach the bottom of the tub to get clothes out. It doesnt fill with enough water to clean the clothes, and repeatedly I have my clothes coming out dirty. I have had to rewash clothes to get them clean at all. Or they come out with grime all over them. I had both a LG and Samsung front loaders in the past, if I could afford it I would throw this Maytag out on the curb! Its a piece of junk.
I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.
Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.
Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.
Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.
Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.
I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!
Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!
Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.
We purchased a Maytag Jetclean Plus Dishwasher in June 2013. It worked well enough initially. We bought it because it had a large capacity and built in disposal. By August 2014, just after the warranty expired, the front panel gave out. To have someone even look at it cost $150. By following instructions from internet discussion groups by other people facing similar issues, we were able to get it to run in random mode. Programs were no longer indicated or selectable but dishes generally still got cleaned. Two months later a wheel fell off the premium rack glides. Finally after about 2 years of use, the dishwasher finally gave up altogether. At this point the stainless steel tub is no longer stainless. The entire device has worn poorly and looks shoddily made. This is the worst use of $900 I have ever made, and what tweaks me the most is Maytags attitude and their ludicrous warranty that barely lasts out the weakest link in the device.
We purchased a new Maytag Bravos X washer and dryer from Lowes in June of 2013. After a year and a half of normal use (2 people in the household) the washer needs a new gearbox bearing at a repair cost of $529.00. I called Maytag and spoke to a customer service representative who informed me that there was nothing they could do about it because it was past the one year warranty. I asked to speak with a supervisor who told me they would offer me a 50% discount on the bearing but would not pay for the repair work (the cost of the bearing is approximately $25).Needless to say I will not be having the washer repaired. We will be purchasing a new washer and it WILL NOT be a Maytag, Whirlpool or any other brand made by that company. Its just appalling to think a company like Maytag can scam customers the way they do by producing appliances that are of such poor quality and then offer third rate customer service on top of it. Maytags answer to the whole issue is selling everyone an extended warranty which we all know is as bogus as the companys integrity!!!
Neither appliance (Neptune dryer and washer purchased in 2006) was worth the price paid. The dryer drum actually cracked and the washer repeatedly gets hung up on 3E. I called about the dryer and got an Oh, well response. “We dont know whats happened to that dryer.” What happened to both appliances is that they were used for their intended purpose. I do laundry for my husband and me. Is that too much for a Maytag? Customer service is equal to indifference. So much for Neptune. And thanks for standing behind your products. What is the life expectancy of a dryer drum anyway?
Under no circumstances should anyone buy an MMV4205DE or maybe any Maytag microwave. These units contain defective door switches and will fail within a year rendering the unit useless. The engineer that got the bright idea to protect us from starting the microwave without opening and closing the door along with the engineer that designed the defective switch scheme should be fired immediately.I purchased the unit March 2016 to replace a 10-year-old Maytag that had a failed magnetron, no problems ever with the door switches! This unit started to act up in Dec 2016 with the fatal open/close door problem, I am an EE so I opened the unit and checked the switches and found they were defective, replaced both for $80 and 6 months later the problem is back. I am buying another brand as I dont have time to deal with the problems with this unit. I now have the old white 15-year-old unit that I replaced years ago sitting on the counter to use while another unit is on order. Unit is heading for the landfill next month. Never buy a Maytag microwave, they all have the same problems!!!
I have a washing machine that I purchased in August 2010 that is not working. A certified Maytag technician came out and informed me that the shifter assembly went bad and needs to be replaced. The machine is only 19 months old and they are telling me it will cost $352.25 to replace this part. I only paid $549 for the machine. This was a poorly manufactured part and a very expensive repair for a newer machine. This part did not give out to normal wear and tear. I just spoke to a supervisor at Maytag customer service and she said Maytag would not replace the part or offer any kind of discount. I am so disappointed in this answer and type of customer service from a major corporation. I am willing to pay for the labor (not that I should have to), but had hoped Maytag would at least help with the cost of the part. Basically, Im out of luck because the machine is no longer within the one year parts warranty. I will never buy Maytag again.
We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
We purchased the Bravos X set (Model Number: MEDX700XW0 and Model Number: MVWX700XW2) form Lowes in October 2012. When the items arrived and we used the dryer for the first time in the delicate setting, the machine kept cutting off! So, Lowes brought us a new one. At first it worked but then the delicate cycle on that machine ended up not working as well a few months later. I ignored it and used the other settings. Yesterday, the washer broke. The entire basket detached! We were washing a small blanket and sheet set and kept hearing a loud banging sound. I went to check and the clothes were soaked and the entire drum was detached. I am so friggin angry! We spent over 1200 for this set and less than 3 years later, the set is ruined. I am on the phone with Maytag now b/c they need to replace this set or give us an upgraded set. They know that this set had issues yet they decided to still market and sell it. I want to sue!
I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.
I have a fairly new washer Maytag model #MHWE500VW serial #CSY0303991. I need Part # W10415587 doesnt excist for my washing machine anymore. Its been on backorder since Apr-May 2011. Maytag/GE insists that they are not responsible. As long as they can say backorder technically they are not liable for anything and dont really care that me the customer is having a problem and they Blatantly refuse to even investigate. I spoke with a GE supervisor just today and she basically told me wont help you because my appliance is out of warrenty. And she explained to my that my complaint will go into a file that no one will ever see. I searched the internet only to find hundred of other consumers are waiting for this same part. Ive called distributors & manufactuers. Same answer, backorder. My warrenty people are trying very hard to help me but again Maytag/GE refuse to help. Very dissappointed with this company. Wont be purchasing Maytag/GE products again. Wheres that guy in the commercial with nothing to do when you need him??
I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.
I purchased the Maytag Bravos XL washing machine because I wanted a top loader that was water saving. This washer boasts of a 10 year commercial capacity so I thought I was buying a decent machine. Unfortunately I have had a very disappointing experience. From the start this machine has not cleaned clothes properly. We circle clothes around the agitator and only fill the machine a third of the way full. This is the only way to ensure clean clothes. We use HE soap.As if this hasn’t been bad enough, the entire motherboard seems to be glitching out. It throws a different code each load and sometimes won’t start. Other times it won’t stop. It isn’t safe to use when we aren’t home or are asleep, making the time delay feature useless. Last night the machine ran for 2.5 hrs on a 1hr 30 min estimated deep water wash. I finally turned off the power and let it drain out after it insisted it had 45 min for the last hour.... this thing is a total waste of money. Will never buy another Maytag!!!!
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.
I purchased a white Maytag gas stove over 12 years ago. It has been great and never caused any problems. I live alone and rarely use the oven. However, I use the stovetop daily for cooking. With continual use, it has a lot of nicks and scratches. It also has stains inside the glass oven panel that I cant clean. The glass would have to be removed in order to clean inside. This is why I give a rating of 4 stars. If I used the oven more frequently, I would notice if it had any problems with the temperature, proper cooking, etc. and could give a more accurate rating. I have small toaster oven and therefore, I cook practically all of my meals in the toaster oven.
My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!
I bought the Maytag Bravo XL washer and dryer several years ago after reading many reviews. I like the glass top of the washing machine and the front door glass on the dryer. The dryer is fine its the washing machine that does not perform like the old machines. Whoever came up with the bright idea of saving water by cutting down the volume in your machine to about 6 inches for a good size load probably have never used a washing machine in their life. It does not get your clothes clean and does not get the soap out of a clothing to my satisfaction. Who made this suggestion? Could it be the same branch of government that made everybody use those spiral light bulbs years ago? The fluorescence that give off loads of EMF?
Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.
I would not buy a Maytag again. I am very disappointed with the noise level this dishwasher produces. I am also not happy with the inside capacity. I never have enough room for all the dishes when I have dinner parties.
Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).
Model #MFI2670XEM0, Maytag fridge top French doors, bottom freezer. Purchased fridge in May 2011 from Lowes, with a matching microwave. A couple months ago, I noticed puddle of water on wood floor in front of fridge, so I opened freezer to find ice on bottom with a sheet of fresh water on top. Call to Maytag was useless, also tried to sell us warranty. Guess that $300+ warranty would cover one year, so after the warranty runs out, would we have to buy another when it plugs again. Our kitchen floor is ruined, and the warping is coming close to our dining room. Googled problem online to see if there was an easy fix since it was out of warranty. I tried to defrost as described online, only to have it leaking again a couple weeks later. Will never buy a Maytag again. Guess that repairman in commercial is never busy because Maytag wont stand behind their products.
Purchased Maytag Dishwasher MDB8959SFH4 as part of a kitchen renovation with hardwood floors. Realized that the dishwasher was leaking intermittently. Appeared that the door wouldnt latch properly. Called Whirlpool (parent company). Technician came out to assess the situation - couldnt recreate the problem so suggested replacing door seal. I try to explain to him that in my opinion it wasnt the door seal but a failure to latch because the top rack was not retracting completely on an intermittent basis. He also suggesting replacing the latch. Repair was carried out and same issue arose three days later. I systematically removed one dish at a time and then tried closing the door - after removing about the 6th item the door closed. Called the repair company today and they told me he had just received a recall from Whirlpool - apparently an issue with the tracks not allowing the rack to retract properly - what I have been saying all along. I called Whirlpool but they insisted the notice was sent out some time ago. I called Home Depot where I bought the appliance and they confirmed that they were not aware of this issue. I suggested they should not be selling this dishwasher until Whirlpool remedy the manufacturing defect. I will follow up with Whirlpool to let him know I have spoken with Home Depot and they were not aware of the issue.
I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?
We purchased the MMV4205DS over the range microwave in June of 2015 & installed it in July the same year. We purchased the matching range & a dishwasher at the same time as they were running a promo of $150 rebate if all 3 were purchased. They denied us of $50 of the rebate & stated that all of the paperwork was not submitted on time. We received rebates on 2 of the appliances & paperwork for all. 3 were in the same mailing. Hmmm. We were told a 3rd party handles their rebate program. So much for taking ownership. Yesterday the door open message appeared on the control panel of the microwave & now there is nothing; no light, no fan--completely dead. So much for buying American. Maytag does not see that this is a problem? Do NOT buy Maytag!!!
Fire Danger. We had a power outage and my Maytag gas range/double oven (Model: MGR6875ADS) was dead after the power came back on. We figured it was the control board and braced for the expense to replace it. A few days later, I plugged the oven back in just to see if it would work and it did! The control panel came back on and we were up and running. The good news end there. On Christmas Eve, we came home to a house full of smoke with fire alarms buzzing. A butcher block style cutting board that was on top of the range with Santas cookies on it was on fire. Twenty more minutes and the house would have been gone.
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
We had a Fisher & Paykel Washer that lasted 14 years. This Maytag Bravos XL washer has been the worst machine I have ever owned. The clothes come out dirtier than ever. In todays world all technology is becoming disposable, Where is the Maytag repairman now? I have tried all of the settings, to have a decent wash. I am ready to throw this out. Lowes you need to do something about this. It may be made in America but now we know why Japanese and Korean electronics just work! Damaged Clothes/Clothes not being washed thoroughly enough are my biggest pet peeves with this washing machine.
Maytag Dishwasher MDB7749SBW03 - We purchased this dishwasher in 2013. About 1.5 years after purchase the control panel started to get flaky and different settings wouldnt work. Not long after that it stopped working at all. I did some troubleshooting and found that the ribbon cable that connects the control panel to the control board was corroded due to water/steam getting to it. Since we were past the one year warranty I bought a new control panel and things worked fine for about a year, now the panel is going bad again. I contacted Maytag and they said they cant do anything to help me. This machine is not even 3 years old and going on its second control panel. I would recommend staying away from all Maytag products.
I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.
Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?
I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.
In July 2006, we purchased a Neptune Washer. The only problem we had with it is it does NOT spin the water out of the clothes after the wash cycle. This has been going on for about 4 years. In February 2012, we had a service person to examine the washer. According to the service person, there is nothing wrong with the washer. He said to put in clothing of the same type: All towels, all jeans, all pillowcases, etc. This is not the real world. This cost me a service call with no solution. On June 10, I called Maytag on my issues. They have no recalls or issues with this washer. They recommended another service call which I refused. I even offered the washer free of charge to the person I was talking to, but did not get a response. Never again will I purchase a product from this company.
Model MDB4949SDZ0. 7/10/2018 Purchased from Costco. 7/23/2018 Installed by company arranged by Costco. 6/18/2019 A burning smell was coming from front control panel area of dishwasher when it was turned on. 6/25/2019 & 7/3/2019 Repair technician came to fix but could not find anything wrong so burning smell continued whenever dishwasher was one hour into cycle. 7/12/2019 Repair tech changed out front control panel because burning smell was still coming from handle area. 8/9/2019 Dishwasher does not drain completely when wash cycle is complete. Sometimes there is sudsy water left, sometimes it is clear. The water level is above the heating element at bottom of dishwasher.We only run the machine 2-3 times a week and have been using different cycles to see if the draining issue is with one cycle or all of them. No matter which cycle is used, water remains at the bottom of the dishwasher above the heating element. This seems like way too much residual water. Repair technician is scheduled to come for the 4th time to look at dishwasher but we just received a message that we will have to pay $129 service fee because dishwasher is now out of warranty. Maytag, fool me once, shame on you. Fool me twice, shame on me. Therefore, know that we will not be purchasing a Maytag product ever again.
We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.
I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.
We have already replaced the motherboard and now it is throwing a code of and it takes a whole day to keep pressing start to get one load down. I hate these machines and tell everyone NOT to buy one. They are expensive to buy and too much trouble to fix or repair and too much money to fix. BUYER BEWARE!!!!
Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out service people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot (we should have read all the bad reviews here before the purchase) we have decided to place the machine in a very visible spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.
Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.
Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.
Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
We bought our Maytag dishwasher less than 2 years ago (model MDB8969SDM0) and we are remodeling our kitchen now January 2018, and when we pulled the dishwasher out we found that the wire (12/2) had melted into the back panel. We won’t be putting this Maytag back in.
Maytag #mbl2258es1 - started leaking in the freezer two years after I bought it. Two service men who did not know how to fix it. Now the refrigerator is not cooling. No more Maytags. Horrible refrigerator.
We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!



