My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.

We bought a Model MDB7749AWB2 dishwasher 3 years ago. The first year the panel went out one week after the warranty wore off. They replaced it then and now two years, here we go again. Dont replace the part. I am not ever buying another Maytag again.

I am angry at my Maytag! It sprays water on clothes that is not enough to soak them or let the detergent to be dissolved especially for towels. Hopelessly, I Hand Wash my towels, rinse in tub then just put them in the machine to spin. BAD BAD :( :( Is it possible to increase the water amount?

Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.

After 30 months of light use.... two adults in the house, the top of the machine at the ports that allow adding fabric softener and bleach have rusted in a severe way. The machine is rusting away and Maytag customer service will say nothing except, it is out of warranty. I am very sad that I purchased a $719 washer that is falling apart with scant use.... Maytag no longer stands behind the product and I will never buy another one of their appliances again!

My Bravo washer will not wash a set of sheets without dancing across the floor. So irritating to have to run in and separate the sheets that have ended up in a ball. The dryer is ok. Except my old Maytag had a loud buzzer that went off when the cycle was done. My new dryer has a dainty little chime that cant be heard if the washer is going. Wish I had my old set back!

Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out service people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot (we should have read all the bad reviews here before the purchase) we have decided to place the machine in a very visible spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.

I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.

Once again I purchased a maytag appliance. I was hesitant because of poor past experience. I bought a refrigerator, lasted 3 years, and a stove, a little better 4 years. When I went to buy a dishwasher at home depot, they assured me that maytag had improved their standards and now were more conscious of maintaining the quality of their products. Long story short, I bought the dishwasher in april of 2015 and now in october of 2015 the control panel is shut. I have requested a repair, but find this unacceptable as the life of appliances seems short at best. I am fearful this could be on going as I now am reading the customer reviews, and 90% of them have had this trouble more than once.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

This washer is the worst piece of junk I have ever purchased. From day 1 it never cleaned my clothing. It was too much money to call a repairman so I have lived with it since October 13, 2013 and I have finally been able to buy a new washer this week. My husband would come home from work and ask me why I put dirty clothing in his drawers, he said his clothes stunk and were stained. This washer just did not clean the clothing. It didnt use water. I cannot say how many times I would open it after washing a load and the clothes were dry. It saved water alright, it didnt use any and it was installed properly. If you are going to purchase a Maytag Centennial, run. Dont walk. Run, fly, look the other way, just dont buy this HUNK OF JUNK! I cant even sell it, so we will sell it on eBay for parts just to recoup some of our hard earned money! MAYTAG YOU SHOULD BE ASHAMED OF YOURSELF!

Our 26 month old Maytag fridge (Model MFF2258VEM8) was the french door freezer on bottom modern style fridge. The freezer stopped working. The repair shop took the fridge away and repaired a leak (quality control issue) and then the compressor failed in a test. They wanted $700 to make a repair that would have a 90 day warranty about 1/2 the cost of the fridge. Maytag was contacted at multiple levels and they would not even provide a free compressor or provide a substantial discount on a new fridge. What a way to treat a customer who once had all major Maytag appliances in our home. We decided to get a GE Profile fridge and are very happy with it. I will never buy another Maytag appliance. I dont think it is the great company it once was years ago.

Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I cant risk using it again. Terrible company. I would never buy Maytag products ever again!

We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.

Model# MVWC200BW1 bought in 2015 tangles/stretches clothing. This machine is/has been a true disappointment. The agitator wings are not attached at bottom allowing clothing to get caught and as the agitator turns, so does the clothing causing stretching and severe tangling. Poor design compared to the agitator that would rise and fall - those got clothing clean and did not ruin them. I cannot trust this machine to moderately cost clothing for fear of their demise. The lock-down mode is not convenient for those last minute added items. Will not be buying Maytag/Whirlpool ever again when another machine is purchased. This is a piece of rubbish!

The only time one can get enough water into the washer to actually get ALL the items wet (or even damp) is to put it on BULKY sheets or HAND wash settings. That is true for any size load whether it be 1 item or 10 items. I prefer being able to get ALL the water I need first, then put in the clothes, then soap, but thats not allowed. First soap, then items, then a bit of water only after you close the lid. They like to say that the spinout dries them which is why they arent damp - but that is a lie when you can smell and see the dirt. I want my OLD STYLE back!

This new refrigerator, which was delivered to my house on 9/20/17, is so loud that I cannot have a conversation in my kitchen. It is supposed to be energy efficient. I do not know how that is possible as it runs 50 out of every 60 minutes. I contacted their customer service about this appliance. They repeatedly put me on hold or disconnected me. If I could give lower than one star, I would. Learn from my mistake - dont purchase from this company.

I purchased a Maytag Washer & Dryer Bravos XL in 2013, the washer is already in the junk yard, the drive system failed, the bearings failed and it began to leak. The dryer had a main control board failed, I was able to purchase a new one and replace it myself. The board was made in China, the machines were assembled in Mexico. I replaced the washer with a heavy duty Speed Queen washer made in the USA!

I purchased my Bravos washer in 2011. Three days before the warranty was up, the motor went out. It was leaking oil and had to be replaced. Two days later it quit working again I had to have another repairman out and found that the gear shifter had popped off so he put it back on and charged us 85.00. Luckily my husband watched him repair it and knew what to do if it happened again, which it does just about every 2 or 3 loads so I have to pull it out and pop the ring back on. I waste more water than I save with this machine. I have to drain the water so I can move the machine out and start all over because they didnt wash, and that wastes more soap. I would get laundry done cleaner and faster if I beat it against a rock. This is the worst washing machine I have ever owned and I will never buy a high efficiency washer or another Maytag again.

I thought it was just my machine that sounded like an airplane taking off in my laundry room. Upon reading these reviews I see there is a real problem with this machine. My parents and grandparents trusted and swore by Maytag products. Maybe then, but certainly not now. Maytag for me stands for landfill. I have had 2 Maytag certified service companies come to repair my washer that is only 6 years old and its the same part both times which I am told by these service providers has been a problem and Maytag knows about it. But when I call Maytag all I get is some sound bite advising me there has been no recall and since I have an extended warranty I will have to take it up with them since that is who my contract is with. Of course they are only obligated to make a repair and cannot replace a defective unit. Of course not.Far be it for Maytag to step up and really stand behind the promises they are making all over our television channels with the new Maytag man. The top of the washer is also all rusted out around the soap, bleach, and softener openings. It is a poorly made machine with known issues by a manufacturer that I will never buy from again. Its a sad day that manufacturers are not held accountable for inferior products and even sadder that this Maytag manufacturer boasts its made in the USA for this machine. So is it back to China we go??? If you want America back you better support your product to your buyers.

I bought this machine a year and a half ago. The entire drum and spin motor need to be replaced. Maytags warranty only lasted 1 year. I bought it at Home Depot, and also purchased the extended 5 year warranty. The extended warranty is as bad as the washing machine. I am now just 2 days shy of 4 weeks of trying to deal with both parties. Ive had to take my laundry in to have it done. The cost of the laundry, the cost of the machine, and the cost of the warranty is more than $200 more than what Home Depots Extended Protection Plan is willing to reimburse/refund. Home Depot does as much as Maytag when it comes to standing behind what they sell. An $800 washing machine only good for 18 months, really???

First things first, Maytag Bravos washers are crap. Dont buy one. Purchased model # MVWB750WQ 06/12/2010 for $872.02 + tax. After 3.25 years the spin cycle started making extremely loud whining noises. Bought a replacement water pump for about $100 as several people were reporting the same issue. Before I had a chance to replace it the washer started leaking from under the washer. And not a small amount of water! Mats were getting soaked after each wash. I went ahead and replaced the water pump. But the whining noise, while diminished, didnt go away. And the leak continued. Based on what Ive read on this and other forums it looks like Ill have to replace the bearings for the tub. Not going to happen. Just ordered a Speed Queen washer for about the same price as the Maytag and I will never buy another Maytag (or Whirlpool) product again. Note that I purchased the Maytag at Best Buy. Its important that Best Buy take some of the credit for this issue as they are complicit in keeping these substandard products on the market.

A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

I got a washer from a Menards Store in Fond du Lac, WI. I was given a line of crap at how great it was, and because Ive used Maytag for years I bought it. Id rather have my 20 plus old one back. At least it didnt take over an hour for a load, and the rinse cycle really worked. WE HATE YOUR NEW WASHER. As soon as we can afford a different washer well be looking for a different brand.

My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!

It has all the features we like and use every day. Timer, lights, fan, built-in Above stove, use minutes or preprogrammed Turntable, quiet, white in color, easy cleaning. Easy to replace filter and light.

We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.

I bought this MMV4205BAB microwave thinking Maytag was a good brand and I wanted an over the range type. Problems began when it would stop in the middle of a cooking cycle. I called the repairman as it was under warranty. It was decided by the repairman that the weight of thing was too great for its thin frame, not letting the door close correctly. I got a new one and it, from day one, would make a shorting sound every time anything was cooked, on the stove top, under it, while it was on. It finally just shorted out. I have a Maytag washer and dryer that are also junk. So, needless to say, Maytag, 3 strikes and youre out. I will never have another Maytag product and I let others know what a great product it is.

I purchase all new appliances in 2010 when I built my new home. The dishwasher, stove, and over the stove microwave are Maytag. Thank goodness my refrigerator is a Kenmore. My microwave is coming up with the SE or 5E code and wont work. It would cost more to have a repairman come out and fix than to buy a new one. And from the reviews I have read it would just happen again. I cant believe with all the complaints about Maytag that any stores are still selling them. This company should be sued for selling such pieces of junk and taking our hard earned money for them. Never ever buy a Maytag anything!!!

Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!

We purchased a refrigerator in December 2010 with a 12-month warranty. Since the refrigerator was delivered, we have experienced nothing but problems. Most recently, there was a problem with the auto defrost causing us to lose all our food stored. It also caused water damage to our floor. We scheduled maintenance with a contracted company through MayTag. After three scheduled visits, which made me miss 3 and a half days of work resulting in an additional loss of over $300, our refrigerator is still broken and they just want us to schedule another maintenance visit. When calling Maytag customer service we are literally told, “your loss, there is nothing we can do to resolve your issue, we can only continue to send out maintenance.” I am so disappointed in this company, the product, the customer service, maintenance service etc.

This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.

Maytag washer model MVWC416FW1. This is the worst washer ever. I only had this washer for 1 year and 2 months. Oil leaks from the bottom all over my floor. The washer is soooooooo loud you can probably hear it down the street when it is on spin cycle and the start button works when it wants. I called Maytag and they told me if a service man come it may not be covered and I will have to pay out of pocket. The 10 year warranty listed on top of the washer and dryer only covers the parts not the labor. Very disappointed. Its a good thing I purchased an extended warranty but I dont know what will they do. 1 year and may be buying another washer. It DEFINITELY wont be a Maytag. If I could rate this a 0 I would.

The cost was right for the quality of the product. Brand was also a factor. We have had no problems either machine, both work as expected and have fully met our expectations. We recommend these products. Energy efficiency, ease of use and capacity were all considerations in making the selection we made. Maytag continues to hold a good reputation. Regular repairs, low quality construction and a cheap finish which looks tacky and is also difficult to clean would each be deal breakers. We purchased our full-sized, side by side Maytag Neptune Washer and Dryer gently used from a private party who needed to obtain different models due to a remodel of their laundry/utility room. We paid about $600 for the pair.

Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far right 3 buttons stopped working. I contacted Maytag to see if there was an issue with this and they reported that there was not. I had the part replaced in 06/2013 at $280. It cost me 1/3 of the purchase price of the dishwasher. The repairman said that he sees this a lot with Maytag control panel issues.On 08/02/14 the same exact issue occurred. I contacted Maytag online on 08/02/14 and didnt hear back until 8/13/14 to say that there was no known issue and all they could do was recommend a repairman. I also called before I heard back via email and they said the same exact thing, there is no known issue and we can do is recommend a repairman. I am not interested in repairing. Been there, done that. Not doing it again. I researched the issue of the 3 far right buttons not working and there are several forums and discussion topics out there. I find it hard to believe that MAYTAG is not aware of this issue. If you GOOGLE the model you will see the same issue. Not only is the MAYTAG product poor, but they have the worst customer service I have ever seen.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

It is quiet and cleans well but thats where it ends. We have had it a little over a year now, after just a few months it started leaking, fixed under warranty. Now one of the upper rack tracks is broken, it was held together with three very flimsy welds, hopefully will be getting it fixed soon. We are going to wait and see what other kind of repair it will need, I think we would have been better off to just buy a cheap dishwasher!

I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.

Read MANY complaints about these units leaking water onto the floor underneath. This is accompanied by a sheet of ice forming on the bottom of the freezer under the main drawer. Good money says the cause is a plugged drain tube. I had a Subzero that suffered a similar problem. The factory installed drain tube was a flexible coil type and food particles would be easily caught, compromising water flow - leading to an ice plug and eventual evaporator ice-over. I replaced the factory tube with 1/4-inch rubber fuel line and the problem went away for good. With the Maytag units, if memory serves, access to the drain tube is from the back of the unit. You have to remove an access panel to get to it. There is typically a small removable rubber restrictor cap on the bottom of the tube; this is the most likely spot for a clog to form. Due to its design, IMO, clogging and ice-over will probably be a periodic thing. If you are really handy, you can do this maintenance thing yourself.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

We bought our Maytag dishwasher at Sears about 2 years ago. It has never cleaned very well, we have to rinse everything almost to the point of spotless before we load it. Its a water saver, which means it takes more than 4 hours to fully cycle. Just today, I went to turn it on and the start button does not work. I looked it up and found that this is a common problem with new Maytag washers. This is really irritating, considering we paid a lot more for the Maytag brand than we would have paid for something without the Maytag reputation. Live and learn, I guess; we certainly will not be buying another Maytag.

I purchased the Maytag Neptune set in 2004 and was not informed there was a class action lawsuit and was never notified. When washer quit working, I called Maytag who sold me a $300 service contract. They came out and said they couldnt fix the washer and I needed to buy a new one. I paid a fortune for this piece of junk and now have to spend another $700 to get a new washer. I will never buy Maytag again. How can they get away with selling washers that are on recall and involved in a lawsuit?

I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.

I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!

A pure piece of junk this wash machine is. It is more of a merry go round than a wash machine. I do not understand how it can be called energy efficient. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowes but Lowes did not honor the warranty saying rust was a cosmetic issue. Yet when Lowes sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.

I purchased my Maytag washing machine in June 2011 and within the first couple of uses, noticed that my clothes did not appear clean. I went back to Home Depot and complained and was told I had to use HE laundry detergent and I was. I gave it a while longer and still, nothing I washed ever seemed to come out clean. Sometimes, the fabric softener dispenser fills with water; other times the fabric softener remains in the dispenser. The machine makes very loud clunking noises during the wash cycle. I knew this machine was a lemon from the get-go. I should have insisted that Home Depot come take it away. I will never buy a Maytag appliance again! Maytag should have recalled this washer long ago and, if there was a Class Action law suit, I would surely join in!

The first washer my husband and I ever purchased was a somewhat cheap top loader but it worked very well for over 10 years. We decided to fall for a bargain sale at Home Depot and went with the HE Bravos model. We were told that it would save us money and work great! From day one weve had issues. It never really seemed to clean right. It gets thrown off balance if you have more than one bath towel in a load at a time. After an angry call to the company and a somewhat helpful customer service rep, I began washing every load at the deep clean heavily soiled cycle and then did an extra rinse to boot. So much for energy efficient. So, fast forward 4 years, I HATE this washer but cant justify a new one at this time. Now, it stops mid cycle and I have to unplug it then plug it back in and restart it. When this happens, there is an awful smell. Needless to say, well be buying a new washer within a week or 2 and you can bet your life, it will NOT be a Maytag.

This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.

Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowes which had good service.

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

Purchased a Maytag Bravos washing machine. DO NOT BUY THIS MACHINE. Disaster as the cycling is hit and miss. The clothes can take 4 hours or more to wash a load. And even then the clothes may still be soaking wet. Grandmas old wringer washer was better. DO NOT BUY MAYTAG. DO NOT BUY MAYTAG BRAVOS.

Purchased 6 11 21 from Menards. $1100.00. With extended warranty $134.99. Lid lock inoperative on 9 11 21. Called Menards, past 30 days. They will not help. Called Maytag, took 2 weeks to get a diagnosis on issue, while technician was there week of 28th the motherboard fired. Another month, part came in October 23rd then wiring harness fired, and pump also. 1 week for parts, which were replaced, Technician came and was stumped as it still doesnt work. Diagnosis after this appointment for the pump replacement is clutch, rotor & stator are fried.Nov 18th, new rotor came in and Technician says although brand new in box, it is defective from factory. New one ordered. In meantime I have called maytag every week with no results, they tried to get me to accept 100.00 gift card, I laughed, as we are a family of 6 and generally have 6-8 loads a week. And have spent on average 70.00 a week for the last 14 weeks, we could have bought another washer by now. Last maytag lasted 16 years! This one 3 months...They finally decided to replace it, but we wont recieved it for another 4-5 weeks. So, 20 - 22 weeks of no brand new washer bought in good faith, brand rep, and paid for based on prior experience. So far, No customer service, No brand reputation, No product longevity. I will never buy another maytag, ever. If you only had negative stars to award this useless product. This is almost criminal, and is close to being fraudulent and willfully deceitful. It is false advertising and to date they have not really stood behind their product...

I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.

My Maytag over the range microwave has given me nothing but troubles since my purchase. The turntable off feature never worked, and now the side control panel is barely hanging on because of broken plastic connectors. The handle is now broken in half. I will never purchase another Maytag product. Buyer beware.

The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?

My dishwasher, purchased in 2013 sings the same tune as many of these complaints...stopped working correctly, turned on whenever it wanted to, etc. Thought it was the cpu...no. Called Whirlpool and they gave me the same runaround that they give everyone...more money for a temporary fix. Did some more research that led me here and discovered that the ribbon cable leading to the control panel was fried due to heat and moisture. Easy to check for yourself... looks like brown crap on the cable...if you have a meter, you can easily check it. Tried to repair it, very difficult, but I tried. NEWS?...I wrote a complaint to the Better Business B... and mentioned that this is a safety issue, which it is.Believe it or not, just received a call from the corporate office (Whirlpool) and they were interested...I actually got their attention. They said they would have someone contact me... she did today... so this is encouraging. I dont know what they are offering, but this poor design is a serious problem, and if you want to get in Whirlpools face better go through the BBB. I already have purchased a new part and am adding silicone to the cable to protect it from the heat...but Im really seeking full reimbursement because this is not going to end well. Good luck...

Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.

This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.

I purchased a new Maytag from Home Depot. It was delivered and installed by them on 7/20/12. Today is 9/18/12. It is less than 2 months old and the tub is starting to shred around the upper rim. I called to get it repaired. What a nightmare. First I tried to understand a Filipino woman through a bad connection. She advised me to call a different customer service number, 1-800-688-9900. I talked to Crystal. She called up information on me using my phone number. She asked for the serial number as she had the model number available from the online registration I completed on 7/20/12. I told her I do not have that and asked where it was located. I also told her that I was unable to get it at this time as I am handicapped. She advised me that I had to show my repairman the receipt or I would have to pay a $60 service charge. I get nervous about throwing good money after bad. So I then asked why. If the serial number is so important, why is it not a required info when you register online? She had no answer. I asked to speak to her supervisor. I waited 4 minutes. Enna finally came on the line. She gave conflicting info about my online registration. She said I was not registered online (if not, how did Crystal have all my other info including my model number? Why did Crystal tell me I had registered without the serial number?). Enna told me that the repairman could key in the serial number when he gets to my house and if my washer was under warranty, I would not be charged. Again I asked why, if the serial number is so critical to the process and with all the info they seem to have on me (name, address, phone number, model number, place of purchase, date of delivery, etc.), why is the location of this very critical number is not in the owners manual? Why do they allow you to register without it online and why dont they track sales and delivery by serial number? She was unable to address these issues. I asked to speak to her supervisor. She told me she would give me her supervisors name and number (Kim, **) but she would not give me a last name or contact information. She told me that she was the highest level that I was allowed to speak with.Bottom line, my Maytag is falling apart, getting through the red tape to get it fixed under warranty is silly. Maytag ignores its own concept of tracking by serial number and does not support the use of serial number by telling you where it is located on an appliance or requiring it to register online. Calling customer service is a joke! I was mad when my new $800 washer started to fall apart. Now I am just sad with the way we allow manufacturers to treat us. Mad about the way we allow them to operate in the United States. They create junk or junk parts overseas, products fall apart over here, calls for repair get routed around the world, and then they create more red tape and call it customer service. I made one bad choice. Hopefully, you are reading this and can avoid your own.

I loved my first Maytag combo unit and when that quit I bought another Maytag. The Neptune is a front load washer. I immediately noticed the door gasket getting moldy. I contacted Maytag whose response was leave the door open. Well, I did that and not only did I still get mold, but the light burned out. I recently started having trouble - the water doesnt drain and the clothes are still wet. Rather than have it repaired, I elected to buy a new washer/dryer unit. I would NEVER again have a front load washer and certainly not Maytag.

This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.

I asked a simple question online to see the location of the lint trap on my washer, I had read my manual and could find nothing about the lint trap, and to get a simple answer as to location, they wanted to be paid $30.00, I dont want them to come and show me just a simple answer as to where I could find it. It should be in the owners manual but it isnt

Maytag MVWB835DW was less than 2 years old (purchased 1-14-16) when it began to fail. Maytag sent repairman out, he declared it beyond repair. Machine locks, washes and adds more and more minutes and cant turn it off without unplugging 5-10+ times... sometime takes a week to get clothes out of machine because of locking itself. I have extended warranty and yet when I try to contact Maytag, to have them honor this, there is eternal wait on phone, online, no help whatsoever. I read via Consumer Affairs that there are almost 3,000 reviews on this specific machine being a problem yet amazingly the Maytag man never responds! I have spent many many hours with no resolution. Amazon says so many reviews have been written about this, that they are unable to take my review because of excessive reviewing.

From day one I didnt like how this machine restricted how I can wash my clothing. There is no water volume controller. It is all automatic, which sounded fine in the store, but once I used it I quickly realized it is horrible. I can not add extra laundry or detergent in at the last minute because it says not to open the lid at all once you start the load. The settings are very glitchy. They do not seem consistent. There is a knob for level of soil on the clothing which doesnt seem to do anything at all. Ive had it now for four years and it has only gotten worse. Now I can only use one setting Hand Wash. Try doing a teenage boys clothes in Hand Wash and youll find out quickly that nothing gets clean that way. Oh, and all of the sudden the spin cycles are not working, they spin when they want to but they rarely get rid of the dirty water. Spinning in dirty water does not get clothes clean either. This machine is horrible, hands down, the worst washing machine I have ever owned.

I purchased the microwave less than two years ago. I noticed the display panel would not always work a few months ago. This is part of the control panel that shows time, etc. Called Maytag just now & they told me that the control panel is starting to fail. I could purchase a one year extended warranty for $289!!!Are you kidding me??? The part alone would be around $160. What has happened to Maytag? I thought they had a good name. :( Very disappointed.

I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.

We have had this refrigerator (Maytag Side By Side Refrigerator with Ice Dispenser 27 CU) for 5 years this month and have already had to have it serviced once and now the ice dispenser just went out. I wish there was a brand out there that did not have problems and when problems occur, you do not get the runaround to get them fixed!

The Maytag Maxima XL front load steam washer is awesome. Its reliable and does an amazing job. There are so many features and settings and it makes my life easier when it comes to doing laundry. My favorite feature is the allergen setting which gets rid of allergens in my fabrics.

My Maytag top loading washer, 4 years old, stopped working in the middle of a wash cycle. Registered Maytag repairman did a diagnosis and finally identified the problem with the control board. The cost of the control board would have cost almost as much as the original wash machine especially since I had to pay for the current service call and labor (to diagnose the problem). After having read a number of other reviews from dissatisfied customers, I will not buy another Maytag product. I was under the impression that Maytag produced a superior appliance but was disappointed by this experience.

After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.

My Maytag 2000 has ripped our clothes. This is my 1st front loading set. I looked on the internet and it seems that this is a known problem. Very upset that a brand that I had for 30 years and recommended to others as well has turned into a terrible company. Im a single mom and Im not in a position to replace a washer every year. I trusted Maytag! A recall and either replacement of the parts, or delivery of new part to fix the problem should have been put in place. I wrote to Maytag to see if they will do something to fix this problem.I have the set, washer shakes a lot, but works well. Washer also always has a lot of water left on the door seals folds, terrible design... I will post on other sites to warn other customers. This is not OK, my clothes are destroyed. See pictures. Clothes got trapped in a gap that exists in the perimeter of the opening, where it meets the door. Why is there a gap at all???

We spent $600 on a Maytag Jet Steam Plus dishwasher and its junk. We bought it in May of 2013 and the top panel is burnt out and the ribbon or control wires is corroded. Maytag wont pay for replacement parts and I wouldnt recommend anyone buy Maytag again. I thought it was supposedly a good brand but its nothing but garbage.

I love my new fridge! It has all the bells and whistles and looks/works great! My ice maker is the bomb! Best design Ive ever seen!

We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.

I have always loved Maytag but this top load washer is a bust. I purchased this higher dollar energy efficient washing machine to hopefully get the value out of it for years to come. Model MVWC565F. 4.2 Cu Ft. I use good quality liquid laundry detergent. I launder adult clothing (including business casual wear), sheets, towels and pet blankets. Occasionally the 20+ something children do their laundry while home. I often have dry spots on my clothes where they never got actually wet. I switched to only using the deep water cycle; however, this does not immerse the load in water. The smaller my load the less likely to get clean. Ive adapted to only have large loads but I still do not feel my clothes are getting clean. I often have to run the load a second time to not only remove ordinary day-of-wearing smells (very noticeable in socks for example) but to get them all wet and free of soapy/linty-like spots left on the clothes from the washer (most notable on black leggings, dress pants, etc). I always do my towels and bedding separate from daily clothing, so this is not coming from having a mixed load. I have also noticed that the load takes much longer (up to 2 hours) for my washing cycle. How is this energy efficient? It uses less water but more electricity? I miss my old fully-immerse-in-water washing machine that washed in under an hour! Love the dry that I bought with this but not the washing machine!! I do not recommend this washing machine!!

This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.

Purchased a new Maytag washer from a local Hardware store chain. Waited 3 days for delivery. Old washer was hauled away. Started using new Maytag Centurion the same night it was received. There was a funny odor coming from the washer that was discounted as new equipment smell. Saturday the Maytag Centurion washer was leaking some odd lubricant that had the same odor as the mentioned new equipment smell. Since this lube had been leaking out in close proximity as the liquid detergent my wife used a towel to clean it up. This towel went into the laundry with other clothes.Now Im concerned that whatever this oily stuff is, it’s in all of the clothing that was washed with the towel. Since I live on the West Coast and Maytag only answers the phone during the week Eastern Daylight Time I will call (2 days) after the fact. You might do well by finding out what this lube stuff is before you take it home and how youll have to deal with it once it leaks.

I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.

We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!

Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.

Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..

I purchased a Maytag Bravos HE top load washing machine from Sears in 2011. In January 2015, the machine stops at the spin cycle and wont continue the full process. The lid light comes on and blinks red. The machine made a loud grinding noise. A technician from Sears has been to my home 4 times in a month but unable to fix the problem. I have to take my clothes to the outside laundry. I have a protection warranty but it ends in a week. Im frustrated. Maytag Bravos sucks.

Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.

I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like its a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veterans day sale at Lowes, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!

My Maytag dishwasher will not come on and it is loaded. The control panel is out for the third time.

It seems to be a broken record with other reviews. I had a 2 year old microwave and the door doesnt recognize that its closed. Which means it wont turn on when I close the door. So you have to open and close it maybe 30-50 times and sometimes it works. I call Maytag who schedules a company but doesnt disclose anything about the warranty or service cost. I was thinking it would be a nominal fee since it falls under a 10 year warranty. The company calls and confirms the cost and I recheck with Maytag who said that the warranty only covers parts. So I buy a $300 microwave and have to pay $160 for a service visit because your company made inferior parts. Absolute sham of a company. Buyer Beware...

I have always hated soft touch control panels so I purchased a Maytag Dishwasher with old style push buttons. IT DID NOT CLEAN THE DISHES, so Lowes took it back and I was convinced to UPGRADE to an MDB7749SBB0 and was told this machine was top of the line, although it was VERY temperamental from the start. I guess I should have done my homework. I see now several complaints about the control panels not working. I was told that MAYTAG was a very reputable company and that they stand behind their product. WRONG!. The company KNOWS these panels have problems and should replace them free of charge as it is obviously a defect. Nope, first they offer to send someone out (In a week) to repair it at $80 just to look at it and the panel is over $100 to replace, and when I complained they tried to sell me extra coverage for $250. REALLY? What is the purpose of purchasing a QUALITY dishwasher? I might as well purchase a cheap dishwasher and replace it when it breaks. I think you should be responsible for your product when you have several complaints on a specific part.

We purchased our Neptune washer and dryer combo MLG2000AWW from Circuit City in 1999 for $1900 also purchased the extended warranty. Here we are 15 years later and time to replace with new Samsung units. Besides having the main bearing replaced after 6 years in service, and having a sensor and a switch replaced on two separate occasions all covered by the warranty, our Neptune provided exceptional service throughout the 15 years. My understanding was that Maytag was bought out and run very poorly in the early 2000s as our unit was produced prior to that time... when Maytag was Maytag.

Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.

I would not purchase a Maytag in the future. The top oven does not work, and one of the burners is semi functional. Considering I have only have the oven about 5 years. I am not happy with the the product. In the future I would seek other options, Maytag is not on the list of products for consideration.

Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

Bought a Maytag bravo xl washer and dryer two years ago. Spent around 1,500 dollars. Didnt make it a year before things started going bad on them. First the lid lock on the washer broke. I got the lid lock pulled out far enough that I could drill a hole in it and tie some thread to it to pull it out when the washer was ready to lock. Today the piece of junk just quit. Not long after the junk washer started messing up the dryer starts sounding like a fork in the garbage disposal. It still works and dries the close but you hate to even turn it on because of the noise. I will never purchase anything maytag again in my life. JUNK!

My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.My question to you, since when is rust in the inside of a washing machine a cosmetic issue? Are you aware of this issue? Do you as the CEO believe this is what is acceptable for a Maytag washing machine? I firmly suspect this issue is beyond my washer based on my research with various stores and sales people. They are telling me I am not the first with this issue, non-Lowes stores. I purchased the machine at Lowes and because no one at Whirlpool was responsive to him or to Lowes, he is offering to apply the refund to a new Lowes washing machine. I am now in the process of searching my credit card records from Sept-Oct 2008 which is when I bought the machine.I would like not to be restricted to Lowes for another washing machine. I will notify Rick ** (at the Lowes Turtle Creek, Coconut Creek store in Florida, telephone 954 346-3993) of this letter to you so that you and Rick dont think I am trying to obtain a double refund. I just want the full value of the washer back so that I will have a choice in the replacement. The selection at Lowes is limiting. I will upgrade to more of a commercial washer and pay the difference. I wanted you to be made aware of this issue.

In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.

Maytag Bravo 300 Quiet Series - Bought this Maytag 5 years ago because Ive always had good experiences with them. After 3 years it started making rattling sounds so we had someone come out and fix it for around $275.00. 2 years later its still rattling, leaving black grease marks and putting holes in the clothes. Will not complete cycle unless it is unplugged, reset and plugged back in. I give up, I just bought an LG. I will never buy another Maytag washer again, still have the matching dryer though.