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Maytag Refrigerator Model MSS25C4MGB
36 Inch Black Side by Side Refrigerator, in Black
Maytag 36 Inch Freestanding Side by Side Refrigerator with 25 cu. ft. Capacity, 3 External Water Dispenser, Ice Maker, Automatic Defrost, LED Lighting in Black
Manufacturer: Maytag
MODEL: MSS25C4MGB
MSRP: $1594.00 USD
Maytag Refrigerator Model MSS25C4MGB Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MSS25C4MGB
Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!
I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.
Just a year after purchase, this Maytag Bravos Washer stopped spinning the clothes. It never washed worth a damn anyway. I paid extra money for a quality product from a known brand name and I was taken to the cleaners. Never buy a Maytag product unless you want to replace it in a year.
I bought a new Maytag Quiet Series 300 in 2005 and have had nothing but problems with it. The internal plastic pieces that hold dishes in place have broken off regularly. The door handle also broke. The dishwasher does not drain all the way every time. Now, the dishwasher will quit randomly before finishing its cycle. Our model (MDB7600 AWB) was not part of the recall, but is a lemon nonetheless. Of course, all of this occurred after our one year warranty had expired. This dishwasher is a lemon and a waste of $400. Well never buy another Maytag product.
Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.
We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.
July 2011, I bought a top loader Maytag washer from Best Buy. In October, after I had the washer just a little over 3 months, it quit working. Dead. I called Best Buy that said they only stand behind a product for 3 months and since mine was about 3 months and 2 weeks old, I had to contact Maytag to fix it. When I contacted Maytag, it took them 3 long, angry, upsetting phone calls before they finally made an appointment for someone to come look at it the next week. I was without a washer for 9 days and when the man came, he said it was too new for parts. He would order a new latch (apparently, he thought it was not latched and so would not run), but it would take a while to get it in. Hed call me. 3 weeks later it and he showed up. He said apparently, the latches were bad because the new one didnt work either. He would order one more and if it didnt work, he would have to order a new back panel and it could take a few months, instead of weeks, for it to come in. The second new latch finally came in and the washer still did not work! However, he reprogrammed its computer to accept the new part and it finally worked. By now, it was the end of January 2012! My new washer I had paid for in 3 payments had been broken down longer than it had run! Best Buy said basically, you buy it, its your problem. Maytag said basically the same thing. They were hateful and it took over 10 phone calls to get anything done! I was not reimbursed for any laundromat usage, gas or phone minutes, of course! I was treated like I was expecting something that I had no right to have, a working product. Once I bought the product, it was my problem and not theirs. The end. I will never buy another Maytag product!
Maytag MCT Washer & Dryer - I bought the largest capacity to save time. However even my 6ft tall husband has problems reaching the bottom to remove clothes. Even worse is the lack of water to clean clothes, washes so long it wears clothes and they are still dirty. I tried to improve on my old Neptune and Id love to have it back. I may have to junk this washer. The dryer is very slow. Buying this set was tossing my hard earned money in the trash.
I purchased a set of Bravos 4 months ago and what a bad purchase! I wish I would have researched here first. Being environmentally concerned, I bought it because it was supposed to be high efficiency and low water usage. My clothes are being destroyed by this machine. They come out in a massive tangled ball, covered in ink and animal hair (after a wash or two, they are completely embedded into the fibers). Sometimes there are dry spots after I take a load out of the washing machine. No idea how that could happen. It torn my favorite sweater, ripped sheets, bore a hole in a towel, ripped pillows, and DOESNT EVEN CLEAN! I have to wash my clothes twice MANY times to get the dirt out which doesnt bode well for energy efficiency. Im calling them again today to try and get them returned for advertising that they will save me money. Not even close! They are a rip off! I gave my 35 year old set away and wish I had it back! Maytag is JUNK!!!
I purchased this washer in Oct. of 2017. From the beginning, it has not cleaned clothing properly and leaves a white residue on clothing. To get the residue off, I must wash the clothing again or sometimes it will come off in the dryer. The water level is too low to efficiently clean. I thought I would save water getting this but not at the price of multiple washes... What good is that? Since there is no agitator the clothes just sit at the bottom and move back and forth as one big clump, with just a few inches of water. I am sorry Ive waited so long since I am now past the point of returning this piece of junk.
I bought a Maytag washer, dryer, and a dishwasher from Home Depot. It has only been a year and 1/2 and the washer has already broken down. Maytag wont help and neither will Home Depot. We are two elderly ladies (sisters) that used it once or twice a week. I feel we got ripped off. We cannot afford parts, labor, or a new washer. This product needs to be pulled. And Home Depot should not sell anything that is not a better quality. I trusted both companies and am sorry I did. Thanks.
My 6 year old Maytag 3000 series front load w/d set started leaking after 2 years. Minor leak on certain wash settings such as Rapid Wash setting that worsened (and I could live with), so that setting wasnt used. Last month the washer door was flapping open DURING a spin cycle. I stopped machine only to find the entire barrel had dropped and metal wire wrapped around clothing. Worst washer ever!
Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.
Model MDB4949SDZ0. 7/10/2018 Purchased from Costco. 7/23/2018 Installed by company arranged by Costco. 6/18/2019 A burning smell was coming from front control panel area of dishwasher when it was turned on. 6/25/2019 & 7/3/2019 Repair technician came to fix but could not find anything wrong so burning smell continued whenever dishwasher was one hour into cycle. 7/12/2019 Repair tech changed out front control panel because burning smell was still coming from handle area. 8/9/2019 Dishwasher does not drain completely when wash cycle is complete. Sometimes there is sudsy water left, sometimes it is clear. The water level is above the heating element at bottom of dishwasher.We only run the machine 2-3 times a week and have been using different cycles to see if the draining issue is with one cycle or all of them. No matter which cycle is used, water remains at the bottom of the dishwasher above the heating element. This seems like way too much residual water. Repair technician is scheduled to come for the 4th time to look at dishwasher but we just received a message that we will have to pay $129 service fee because dishwasher is now out of warranty. Maytag, fool me once, shame on you. Fool me twice, shame on me. Therefore, know that we will not be purchasing a Maytag product ever again.
In December 2017 I bought a Maytag Bravos (w/o agitator) based solely on past experience (56 yrs.) of buying from Maytag without any complaints. A friend told me I wouldnt be happy with my purchase and she was RIGHT! It doesnt get my clothes clean to my satisfaction, my towels are all getting snags as well as silky sheets and pillowcases and dark clothes have a soap scum line on them. I have slightly better luck if I wash everything with the deep water level option but I still need to wash dark clothes a second time without any soap or fabric softener to lighten the scum line.I am very careful to use minimal amounts of high efficiency detergent but that doesnt help. I called Maytag and complained within the first month but then we were gone for the month of February and I just never followed up with them. Now Im sure its too late to do anything. I wish I had listened to my friend. Hopefully I can save another consumer from making the same mistake I made.
Maytag centennial washing machine - I am pretty good as a mechanic or this machine would sit unused. Purchased in 2/15 at lowes. Poor installation. Then the machine... I hooked it up properly and ran it with extra load setting to see the machine develop a life all its own. The sheet metal breathed in and out like the chest of an old man running uphill. Lower exit hose not properly installed leaked on floor so I put on a new adjustable clip. Machine can only handle small loads. While it does wash clothes (it is a washing machine!) it requires close supervision in size of load. The machine needs a plumbing bang pressure gauge or you are likely to blow out your water pipes. It sounds like there are a bunch of people walking the machine with ball peen hammers. Who cares, but they were made in America and moved to Mexico. They should need visas to get back in. Absolute junk.
I purchased a Maytag gas range about five years ago. After about two months, I noticed that the paint on the burner grates was flaking off. I called the company and they told me it was cosmetic. I have since bought two sets of replacement grates. I call the newest ones my dress grates, which I put on the stove when I am having company. I use the damaged ones for everyday cooking. Last year, the panel flashed. It locks constantly. And often, the door would not open, unless we pulled the stove away from the wall, unplugged it, and that cleared the computer. So, after months of unsuccessful door openings, the handle finally fell off completely. And the door locks whenever the oven is turned on. You have to finish your cooking, press cancel, and wait until the oven cools off, and then it will unlock. I have tried pushing aluminum foil into the latch hole on the door but have not been successful. Sometimes I just put a spoon in the door to keep it ajar while cooking. This cant be energy efficient. Of course, it is out of warranty. I saw a similar complaint about the burner grates. Also, the paint has chipped in several places on the cook top and the disks are all chipped. I am never ever going to buy a Maytag product. Oh, by the way, I called a repairman. I paid $65 for him to tell me that to replace the lock mechanism and the door handle, it would be $400. I can buy a new stove for that, but not a Maytag.
Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.
My dishwasher is two years old and it just stopped working. I called the store I purchased it from and they sent out a repair man. He told me that the control panel was damaged and that he would have to replace it. The cost is $145.00 plus the $50.00 service call. He said something must have spilled and got into the control panel. It is a built-in dishwasher underneath a kitchen counter. I think it should somehow be protected against spills and/or moisture getting into the control panel as it is underneath the kitchen counter. I do not remember spilling anything that ran down the front on the dishwasher. But even if something spilled, if it was made properly it should still be working. I will not recommend a Maytag to anyone and will also spread the word about what happened. Unhappy in Pennsylvania.
My less then 6 month old washer presented an error code and stopped working in mid November 2021, so I contacted Maytag and they sent a service man out to my house. The service man was distraught and said it the washing machine had catastrophic failure - they would order the parts and get it repaired. Early January I still had heard nothing, So I again contacted Maytag and they had no answer.On January 26th I finally received an email saying due to parts on backorder I had been approved a new washer and JB Hunt would be handling the delivery and disposal of the original washer. On Feb. 07 - I contact Maytag, yet again, due to not hearing anything for almost 2 weeks - They stated that the request was not submitted properly and it would be another 5 days before a representative would be in contact with me. I am currently still paying on this brand new washer that does not work on top of 4 + months of laundromat fees due to not having a functioning washing machine and I am nowhere closer than I was mid November to a solution for this washing machine. I would NEVER recommend Maytag to anyone!!
Bought a Maytag washer from Lowes 3 years ago and it is just junk. I am 62 years old and never had a washer that actually broke down. What happened to good American technologies. I guess those days are gone, anyway dont buy a Maytag, duh. It is the day after x-mas and I have to buy another machine.
You can not add water to the fill, blankets dont even get wet when you wash them, you can do double rinse but cant control the fill, have to sit there and lift the lid up and down for 20 minutes to get enough water in the machine! The washing machines have turned into absolute garbage! Wish I would have come here first, whats the difference if I control the load size water or IF I SELECT DOUBLE RINSE? THIS WASHER 200% GUARANTEED I WILL NEVER BUY A MAYTAG AGAIN. ABSOLUTE TRASH FOR $700.
My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.
This Maytag was installed in this house in the summer of 1984 and washed dishes for my in-laws for 26 years. We moved in as a family of four and this Maytag dishwasher is still washing the dishes clean. No rinsing, just make sure the food is gone. We replaced the belt about 6 years ago and I think my Mother-in-law replaced the door seal. It has a power saver button, 2 cycles, and the cups are on the bottom rack, plates and such on the top. I dont put plastic bowls on the bottom because it gets a bit too warm for them but all the bells and whistles still work. It is a fairly large model, WU301, with ample room for plates and platters. I dont wash pots because I dont like what the dishwasher soap does to the finish on them. Having the cups on the bottom is nice and the rack is very usable for other dishes as well. The cutlery rack is located on the top rack, removable and a decent size. Almond body, silver and dark brown accents, very 1984 but not a bad look. All of the buttons and knobs are easy to read and use. Maytag, 1984, model #WU301.
The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.
Like many of the other complaints, control panel lights up but dishwasher will not start. It has had minimal use and is less than two years old. For a product purchased for around $800, it should have lasted far longer. Repairs will cost close to the cost of replacing entire unit. Do not buy Maytag. Their reputation is ruined in my eyes.
Bought washer in 2010 from Sears. Told me the washer had a sensor to measure how much water it needs. Was told by service guy that was a blatant misrepresentation by the sales person. It only fills up with 8 of water. When I wash my white towels with normal dirt (dog paws), with HE detergent and bleach on various cycles, my towels come out tie-dyed with dirt. Totally dislike this machine.
Please do not buy a Maytag washer top loader. It does not get enough water and it does not clean your clothes. It is the noisiest cheapest made machine out there. If you have kids you really need to bypass this one. I have had this for 10 months and its only me. Please especially if you have children stay away from it. Im the most unhappiest camper Maytag ever had.
Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.
I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.
Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.
I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.
Clothes do not turn over in the wash cycle. The clothes at the bottom get plenty of hard scrubbing from the agitator but the ones at the top barely get wet and never move down to the bottom. Insufficient amount of water enters the tub. The repairman says the washer is working as designed. Neither Maytag or Lowes will take back the washer. Worst appliance Ive ever owned. Bummer!
I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.I emailed Maytag (now Whirlpool) and was phoned by Lee Ann. I told her I had all Maytag appliances in my home and was laid off and that if after the use this washer has had and it will cost this much if I do the work, I was not impressed with this company. She apologized and told me she will issue me an extended warranty for $299.00 that will cover it. I told her that without a job, I cannot make a decision so fast. She gave me the next business day to decide. I concluded it was cheaper than the part, so I called her back. I was scheduled for a repair, and the man opened the front and looked at it and said it was an outer tub bearing. He went to his laptop in his truck and returned to tell me that they would not authorize that expense and that all they would authorize was $350.00. He put the front of the washer on, then as if he forgot something, took it back off and reached way in the back and did something. Then, he reinstalled the front. I was livid! They charged me $299.00 for a warranty and would not repair! So I called back and was hung up on. Next, I called my credit card and disputed the charge. I tried to use the washer, and it made funny sounds and then filled up my home with smoke and stopped working. I called Maytag again, and he denied the repairman would tell me how much they would authorize to repair it and told me good news that they would issue a $174.00 check. I gave $299.00, and a few days later, they give me $174.00? This is why Whirlpool is destined to fail. I will never buy again, and I will wash in my laundry tub first! This is exactly why imports will rule! So Whirlpool, you got me for the last time!
My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.
Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman being so lonely. Now he has lots of company in the way of angry consumers. Purchased a Maytag dishwasher and less than a year later the control panel failed. It was still under warranty but the service person just tweaked it instead of replacing it. Now, less than a year later it has failed and will cost over $200 to replace and repair. This is disgusting.
I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.
I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
Friends, Romans, Countrymen, At first I was skeptical and I once thought that I was the only one whose wife complained about the terrible soap stains and un-rinsed clothes. And finally my rinse and spin cycle stopped spinning and rinsing! However, after reading several reviews and complaints about the famous Bravo X He washer by Maytag and taking into consideration that there are over 650 complaints, making mine # 651. I now find I have lost all skeptical-ability and feel that we all may be comrades in this venture of purchasing the new trademark of the trade-mark Maytag. As almost all of us say our previous experience with Maytag was great. My parents had a Maytag since I was knee-high to a grasshopper and we were a family of eight. First we had the one with the rubber rollers, that was a work of mechanical genius. I even remember getting my arm caught in the rollers. Then my dad bought the spin dry model and that lasted a good 20 years. When I say the Bravo X at Sears it looked like the state of the art washer. However, and unfortunately I will have to agree with all of you. It is a piece of scrap metal and Maytag will not recall or recognize their mistake and make good on a recall or something. The least they should do is give us an old machine that does wash and spin to replace the new one that is less than 2 years old and does not work. I sure hope this letter does not fall on blind eyes. I think we may even have a collective lawsuit.Sincerely Yours;Mr. Lost All Skeptability!
Purchased this washer at the end of August and it was delivered the first week of September. On September 27th the rubber seal around the door somehow got tangled in with a shirt and was ripped off (absolutely no idea how that even could have happened) and spilled water all over the floor. I called Maytag on Sept 27 and they had a tech out here by October 2nd which was great. However, even though I had told them the problem and that the rubber seal was damaged the tech didnt bring one when he came. I had to call them last week to find out what was going on - they had the tech call me and he said that the part had just shipped and he should have it by next week - Today, I had to call again as there was no follow-up from the tech and was told that hopefully the tech will come on October 21st once he gets the part as he hasnt received it yet. I regret purchasing Maytag, as I had heard they had better service (local techs/parts warehouses) than LG or Samsung but that doesnt appear to be the case. 3 Weeks to repair a $1400 washer that I used for about 4 weeks is unacceptable. On top of the inconvenience Ive had to spend $40+ dollars a week at a laundry mat, plus waste my time. One star service.
We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!
When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.
148013 Stan & Pauls Dartmouth MA - 3 yrs ago we remodeled the kitchen... I went with Maytag appliances because I was always told they were good. I should have stayed with GE. Dishwasher touch pad is gone again... 2nd time in 3 yrs. Last one cost us 265.00. We are senior and thought these appliances would outlast us. We only use it about twice a week. Our freezer door tracks and door needed to be replace 6 mo after purchase. WE lost all the food that had defrosted. Our oven coil burned out already also... that was expensive to replace. Only thing that we have not had to repair (knocking on wood) is the microwave. STAY AWAY FROM MAYTAG, FOLKS!!
Bought this because of the load capacity and it seemed like it would be a good purchase to help save on water. But worst mistake ever. The water level barely touches the clothes on top. It barely has any water whatsoever. All my dark colored clothes come out with residue. It’s disgusting and cleaning with Affresh does no good either. Very disappointed with the company.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
We purchased a Maytag Bravo washing machine and dryer from Home Depot so needless to say, it was not an inexpensive purchase. I absolutely will NEVER purchase another Maytag ANYTHING! The washer will not spin and when it does, it sounds like it is coming through the washroom doors. The heating element has had to be replaced in the dryer and has always had a sour smell inside. I have nothing nice to say about these products and would absolutely NOT recommend them to even my worst enemy!
About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.
The washer worked great for the first 6 months, then it didnt dissolve the soap, it wouldnt complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they cant help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say were stuck with it.
Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.
We purchased a home one year ago. It has all Maytag appliances that were anywhere from one year old to two years old. The Neptune LE washer is not working as of today. This washer is supposed to be the top of the line, and because it is almost three years old, it is no longer under warranty. This washer will fill with water but does not spin or rinse the clothes. We paid a lot for this home and were so happy to get appliances that were all practically new. Now, we refused to have a repairman come and charge us lots of money to fix a washer that should not be broken. I have had washers run for 15 years and that was when I was washing clothes for 6 people, including cloth diapers for triplets! I will not buy any Maytag appliances. I will be getting an Amana or a Sears brand. Please, no one go buy a Maytag appliance.
Recently purchased a washer from Home Depot. Machine is now on its 3rd repair. The wiring harness is fired. Could have caused a fire. Now they still will not replace and part is on order which will take 4 weeks to be in stock. I called Maytag and expressed my concerns to which they could not help me as every washer is theirs can be repaired. I really don’t understand what happened to making things right. Very frustrated that they will not repair or reimburse for that matter. Please refund my mom and pick it up.
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
CONSUMER BEWARE! The Maytag Bravos X is without equal the biggest disappointment I have ever had the frustration of using. What a rip off! Water goes in, water goes out and it makes A LOT of noise. That’s it! (That locking lid should have been our first clue.) Specifically, a normal load takes one hour. What you save in water you pay double for in electricity. If you place a folded pair of pants in the washer that’s the way they come out; folded. Two twin sheets and a small blanket come out of the washer with dry spots every single time. If I use liquid fabric softener the clothes come out spotted with it. And it is louder than the train. You would be 100x better off purchasing a washer at a yard sale for $25 than to throw your money away on the Maytag Bravos X. DON’T DO IT.
The Deli drawer randomly falls, shelves in general do not fit well. Rough edges on door corners are a hazard especially for children. Service call line was extremely poor with a total disregard to customer concerns. It has been a very bad decision!
I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.
I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.
This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.
Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.
This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.
DO NOT BUY MAYTAG REFRIGERATOR. I purchased a Maytag refrigerator 3 years ago, now it started to leak water on the floor. Repairman said this happens after about 3 years to all Maytag refrigerators because the water hose is too small and gets plugged which causes water to flow into bottom of freezer; 2 inches of ice on bottom of freezer. Now we have to remove everything from freezer and refrigerator, unplug for 2 days to melt ice so we lose all of our food in freezer and refrigerator.
My dryer is 3 years old and I have had a technician work on it 3 times in 2 weeks, replacing parts as well as screws that were not installed. The dryer is not drying clothes and resets. Yes, I clean the filter.
I purchased a Maytag dishwasher for $500. After several months of it working less days than not working, I contacted the repairman. I paid $350 to replace the control panel. I wish I had just replaced it with a reliable product. 1 year into ownership and the seals on the door are falling off. May I suggest never purchasing a Maytag product?
My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.
Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.
DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we havent heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. Im told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they wont replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
The last Maytag washer was great, the dryer not so much, but I was able to repair it. This Bravos is sorry. 4 years old and the tube goes bad is not what you would expect from Maytag. Consequences, no more Maytag or GE for that matter, that dont leave many brands to choose from.
A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now its November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.Theres also what appears to be a burn mark on the back of the drum. Two years ago, I paid more than $400.00 for this thing and when it does work, you have to run it over and over again to dry your clothes. Wow! really energy efficient. What a piece of junk! I had my old dryer 10 years before an element went out. I did buy the Lowes protection plan that was sold with a No Lemon Policy. If the product requires more than 3 repairs for the same failure, theyll replace it, it says in the front of the brochure.In the small print on the back, it states 3 repairs for the same failure in one year. These companies are making money off us consumers who buy Maytag because of the name and what is supposed to be quality, and are ripped off by these insurance programs that say one thing but another in the small print. Big business is nothing more than robbers who get away with robbing the hardworking American people. When is it going to stop?
Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.
My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.
Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.
If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.
The new technology on the washers is useless and saves no energy or water. People figure out how to get more water in the tub and use that setting. There is not small or medium water fill anymore.
It doesnt agitate enough to move clothes around. Doesnt put enough water in tub, even on deep fill just barely gets to the top of clothes. Washed a shirt 3 times by myself to get dried mud off of it. 3 time it was washed bumy its self. Clothes do not to get as clean as they did in the old style washers that had good agitation and the agitator that was bigger than whats in these new ones. And water. Need water. We arent trying to dry clean. And even thats done with a liquid that totally covers clothes and moves around better than this garbage I have right now... Looking for an old washer to replace this one... HATE HATE HATE THIS WASHER.
I bought my fridge (Maytag French Door Fridge MFF2258VEW) in September 2009. It took forever to get it and when it was delivered, the door was dented so I had to wait for a new door to be replaced. The fridge stopped cooling just before Thanksgiving 2011. I had to throw out a lot of food. It was the circuit board and that was covered under the warranty. I noticed a couple of months later that the freezer was freezing up again and was worried that the fridge would go out again and in February 2012, they came out again and it turned out that the freezer had been put back incorrectly and the freezer gasket didnt fit right and thus, the freezing up on the circuit board. Now it is May 21, 2012, and I came home for lunch to find the fridge not working again! I cant get anyone out to fix it until Wednesday, the 23rd. Now we are in warm weather and I just went to the store and had a full fridge. I still have the warranty and will for another 14 months. I think if this continues to happen and when the warranty is up, we will have to replace this fridge. I can tell you for sure that it will not be another Maytag! What a piece of junk!
I purchased a Maytag French Door Refrigerator in July 2011 from Lowes online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowes and they called in a repairman. He came and replaced a part to fix the problem. I dont have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression thats what a warranty was for. According to Lowes we are required to call them and they will schedule a repairman or the warranty isnt any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. Im just wondering where these appliances are actually made?
I have used several brands of refrigerators and Maytag stood out for me. Everything works as good as new. However, my experience with ice machines, has been the first thing to quit.
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
Buyer beware. This machine has received several complaints. Not long after purchase, the washer started to stop during the fill cycle and give an error code no. This is supposed to be sure to overloading the machine. The other reason they give is something stuck item the baskets. Again not the case. Supposedly it must be a motor issue. Maytag was my trusted band. Our last Maytag lasted us almost twenty five years.I was excited to get this machine but disappointed with the lack of clean clothes, error codes, and noisy operation. My first clue should have been the one year only warranty. Thats how much they believe in their products. Ill never trust Maytag again. So sad that whirlpool should sabotage the Maytag brand and turn an otherwise great washer manufacturer into a piece of junk manufacturer. Dont buy whirlpool either as thats how much they care for customers.
Front load washer unit does not respond to control inputs. I have called Maytag service and support. One can find a repair or maintenance manual. Im in a smaller market so there is limited service. Maytag service and online support is terrible. Maytag stores are fronts for independent service companies. Its probably okay, but misleading. Everyone wants to order the main controller board. It would be good to have a maintenance manual.
My parents always bought Maytag and so did I. Ive experienced minimal problems in the past and have done my own repairs. My new MDB4949 dishwasher is GARBAGE! Imagine coming home and seeing water flowing out of the house under your back door! The water was coming from the kitchen across the kitchen floor and cascading down the stairs like a waterfall. I pressed the cancel button, nothing? Opened the door, NOTHING! Shut off the circuit breaker, NOTHING!Water continued to flow until I closed the supply valve! The dishwasher damaged my home! Six service visits later and still not fixed! 9 days out of warranty and still having the same problem! Customer service told me to hire a plumber to fix my plumbing problem with the dishwasher water supply! Thats funny because 3 other dishwashers (in the same exact place) had no problem with the water supply in the past 23 years? Two of them were Maytag!I never give less than a positive review but, this is outright FRAUD! The dishwasher has damaged my home on 2 occasions! Unless I want to stay home the whole time its running I cant use it? The customer service is pathetic at best. The control board issue is a scam by every company. Its all designed to keep you on a service plan and is a scam! Long gone are the days of the reliable rotary timer/control that lasted forever! You can thank everyone you know for not paying attention and letting this happen! I guess we can wash our own dishes by hand or comply with this obvious scam?
This washer ( MHW3505FW) leaks, is crazy loud, water wont drain, clothes smell bad after washing, defective drain pump, defective mother board. Only had 2 1/2 months and it broke. Maytag refused to refund me and Lowes refused as well. Thankfully I paid by credit card. Am disputing the charge. Terrible washer should be recalled. Many complaints on this washer. Very disappointed and upset.
I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes dont get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel then start again, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. Its now up to ten F1 errors both at the beginning and end of the cycle. I dont have that kind of time to babysit my washer. I already have a full-time job.I have called Maytag/Whirlpool twice now, both times getting unsatisfactory answers. Even after escalating to the customer service supervisor, I was basically told that it is most likely the control board that is the problem and since Im no longer under warranty (that washer ‘is’ almost 4 years old, maam), Id either have to order the part myself from their supplier (total cost $250 + the risk of DIY), or buy their service package for about $350 which included fixing that problem plus one additional years warranty.I pointed out that for a major household appliance that I (over) paid for, I expect a life of more than 4 years, especially since I had a working 20-year old washer when I moved in here. Since when is this acceptable? I could understand if it were a wear-and-tear part, like a rubber seal or something that moved constantly and would eventually need replaced. But this is the electronics module, something that cant (or at least, shouldnt) be worn down or broken by use or even user error. This is an integral part of the machine, and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer.What angered me even further is that the customer service manager even admitted that models similar to mine had had similar problems, and a free control board was sent to those customers. But my model was not in that range of production, so clearly they have no fault, in their eyes. Apparently, its not even remotely possible that maybe when they determined the range of models they believed to be faulty, mine hadnt been in use long enough to display the same behavior? Maybe the range they selected is too restrictive and they missed some. From the volume of complaints Ive seen online, Id bet that to be the case.I asked to be transferred to their legal department, and was refused because we just dont transfer customers to the legal department. Well, I just dont buy Maytag or Whirlpool anymore, and Im going to do my best to make sure nobody else does either. Im replacing this ** with a different brand, one Ill be sure has tremendous reviews and a manufacturer that will stand behind it.
My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!
We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldnt heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!
Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.
Purchased the very top of the line Maytag Washer and dryer.. Top loader MVWB955FC1 washer. I got this huge washer and dryer because I was tired of paying $20 to have my Cal King comforter laundered. Bad idea.. Yes the comforter fits easily in the drum of the washer but it does not even come close to clean.. Why no agitator..? It leaves soap all over it in addition to the dirty laundry smell.. The dryer is better but it takes at least 3 cycles of taking it out and un-wadding it to get it all the way dry. Now my wife just hangs it on the line.It has been just over 3 years Feb 2017 since I bought both units from HH Gregg.. Now the top of the washer around the soap dispensing orifice has rust bubbling up worse than my 25 year old unit I put by the curb.. Maytag support is no help.. “Sorry rust is normal and it your unit is out of warranty”. I asked If this would have been covered under warranty.. NO!.. Not unless you report it within 30 days.. We only use it once or twice a week.. What terrible service..
3 year old Maytag Washer model MVWX600XW broke. Paid $345.55 for extended warranty. I had to wait 10 days for Appliances Unlimited to fix the washer in Sept. then the washer broke again in November needing 3 more parts including a motor. It took almost 2 weeks for Appliances Unlimited to come to the house, then I have to wait 5 weeks for a new motor to be in stock.
My 14 month old Refrigerator made a popping noise and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didnt cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and were not sure if this will fix the problem. I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced? When I called customer service and spoke to Brittany she gave me her standard robotic answers. I asked to speak to a manager and she sent me to the never-ending hold zone. I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.
I purchased my Maytag Bravos XL MCT because It could wash King size comforters/bed linen. I needed a machine that was large capacity. Also it was an HE washer that cut my water usage down quite a bit and reduced my water cost. Also this machine did a great job of cleaning my clothes and household items. The features were good. Variety of load type water temp if it was delicate, bedding, denim and more. I have had it for 5 years and so far no problems. It came with a 10 year warranty.
Maytag MVWB835DW was less than 2 years old (purchased 1-14-16) when it began to fail. Maytag sent repairman out, he declared it beyond repair. Machine locks, washes and adds more and more minutes and cant turn it off without unplugging 5-10+ times... sometime takes a week to get clothes out of machine because of locking itself. I have extended warranty and yet when I try to contact Maytag, to have them honor this, there is eternal wait on phone, online, no help whatsoever. I read via Consumer Affairs that there are almost 3,000 reviews on this specific machine being a problem yet amazingly the Maytag man never responds! I have spent many many hours with no resolution. Amazon says so many reviews have been written about this, that they are unable to take my review because of excessive reviewing.
I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.
Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.
They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.
Read MANY complaints about these units leaking water onto the floor underneath. This is accompanied by a sheet of ice forming on the bottom of the freezer under the main drawer. Good money says the cause is a plugged drain tube. I had a Subzero that suffered a similar problem. The factory installed drain tube was a flexible coil type and food particles would be easily caught, compromising water flow - leading to an ice plug and eventual evaporator ice-over. I replaced the factory tube with 1/4-inch rubber fuel line and the problem went away for good. With the Maytag units, if memory serves, access to the drain tube is from the back of the unit. You have to remove an access panel to get to it. There is typically a small removable rubber restrictor cap on the bottom of the tube; this is the most likely spot for a clog to form. Due to its design, IMO, clogging and ice-over will probably be a periodic thing. If you are really handy, you can do this maintenance thing yourself.
Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.
I would not recommend the Maytag washer with the large tub. It does not clean your clothes. I called Maytag and they do not care as long as it uses as little water as possible! Not a good value for the money!! That was the first time and last time I buy a Maytag... Thats the last $5000 they will get from us!



