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Maytag Refrigerator Model MSS25C4MGB
36 Inch Black Side by Side Refrigerator, in Black
Maytag 36 Inch Freestanding Side by Side Refrigerator with 25 cu. ft. Capacity, 3 External Water Dispenser, Ice Maker, Automatic Defrost, LED Lighting in Black
Manufacturer: Maytag
MODEL: MSS25C4MGB
MSRP: $1594.00 USD
Maytag Refrigerator Model MSS25C4MGB Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MSS25C4MGB
Gas double oven - range that has performed well over 12 years old with only one service call for thermostat. Very inexpensive to repair and parts are readily available. Easily cleaned inside and out.
The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.
Buy this washer! It has the best features! No matter what the setting, your clothes will come out as dirty as you put them in, only with even more odor! I just cannot believe how many different settings they managed to program into this washer, each one delivering the same miserable results. I am so happy that I spent so much money on a washing machine, that in some cases, doesnt even get my clothes wet. Truly amazing technology!
After having issues with bearings in a front load of another brand, we decided upon a top load Maytag. We have had it less than a year and we are not happy with the performance. We are using more detergent because the dispenser seems to be bottomless. Only the front of the little pull out drawer is visible and it never seems to reach the fill line when adding liquid detergent. There is no quick wash cycle. Not everything needs a cycle of nearly an hour or more. The spin cycle does not remove nearly as much dampness/water as our previous frontload. The drum is deep making it difficult to retrieve small items such as socks. My biggest disappointment is finding lint residue on the clothing and it remains even after an extra rinse. This is especially visible on dark clothing. Even the lint filter in our dryer fills up much more quickly than before. After researching, I found that others complained of this same problem.
Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name and reputation. They were very expensive to purchase. The washer is a piece of junk 3 1/2 years old used for my wife and I and leaks oil all over the floor. Called repair man to come and look at it, wasnt here 5 minutes said transmission is shot. Cost over $400 to have it repaired. We are junking it and that will be the last Maytag product I ever own.
I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.
I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!
Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Thought I was purchasing a good machines. The last few months the control panel pops out and away from the front door panel. Do get it back. You have to unscrew the panel from the door. Inside is all plastic and broken. How can it be broken when it is an area never touched. Every time you open the door after a wash it pops out again. To get it repaired will cost too much. It is a badly designed unit which should have a latch instead of just pulling out.I am so disappointed and will think twice before buying Maytag. I have never had luck with any Maytag dishwasher lasting. At this point I dont know whether to just buy another brand or glue it. We are not keeping our home so I dont want to invest money. Awful machine and I see it is discontinued so there are a lot of complaints. Thanks for sticking us Maytag.
Maytag washing machine Model # MHWE500VW - 2 control boards only last 4 years. I paid top dollar, $1229.00 to be exact and the parts and labor are $659.00 with no guarantee that there wont be further problems. Technician told me that this is typical of Maytag products. Contacted Maytag and they told me to take a hike and have a nice day. I will attempt to get some help from the place of purchase, Hamai Appliance, Maui, Hawaii.
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
less than 2 yrs old and has completely failed to operate. We have been patient with this model. It does roll the clothes to point they are wrapped around and among each other and must be pulled apart before placing in dryer. The wash cycle now takes more than 45 minutes, It fails to spin the load often. Now, it has failed to the point it will not operate with or without any clothes in it.
I have a 6-month-old top load Bravo Washer. It has destroyed two bottom fitted king size sheets and 2 shirts that now have holes. It apparently slices the sheets during agitation. I have a service policy and called the service agency. The technician said there was nothing wrong with the machine, yet it literally ate 2 more items. Help! I need a solution to this problem.
18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.
We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.
After one year of service from our Maytag Jetclean Plus Dishwasher with Toughscrub the circuit board went out. I have been seeing and hearing other people complaining about this problem. We purchased this device based in large part on Maytags reputation for reliability. I am not happy with this machine. I will complain to the company and write another review based on the results. I suggest Maytag goes back to the old knobs until they can assemble and protect the circuit board, which I believe was damaged by heat and moisture.
I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.
This dishwashers start button stopped working after 1 1/2 years. We did not buy the Extended service warranty. So we are responsible for the service call and the replacement of the control panel. Ridiculous. I called Maytag to file a complaint and they never returned my call. I will NEVER buy Maytag again. There are enough problems posted to know better. This company should be ashamed!!!
My microwave started acting up, after about 5 months. It would not cook a complete cycle, without an error saying that the door is open, and needs to be closed. The repairman has been out 5 times already, and the problem is still not corrected. Maytag/Whirlpool has said they will not replace item, then they decided they would possibly replace at a pro-rated amount. So, I have to purchase a microwave twice, to have one that works? Somehow, I feel Im being taken for a ride in this deal.
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.
3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.
Because it is the high efficiency model, need to leave the lid open so interior will dry and not smell musty. Also, recommend using a washer cleaner such as Affresh or Tide tablet every now and then. But works great!
So our 4 year old Maytag Dishwasher just took a crap. Thank God we were at the kitchen table when it started to smoke, which smelt like burning wires and unplugged it immediately. Repairman came out and said it would be a 3 to 4 hundred dollar repair. What happened to the great 10 year Warranty? Oh yeah, its a limited warranty which does not include wiring. Could have burnt down my 4 year old home, but thats ok, not covered. The good news, the upper arm I replaced due to wear and tear would have been a free repair, because it would have been covered! No more Maytags in this home, ever!!
My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.
I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it. When I owned my previous home in another town the house came with Whirlpool appliances which literally fell apart within 5 years. I wanted to stay away from Whirlpool; however, I did not know that Maytag was owned by Whirlpool. I have received no assistance from Maytag. I am absolutely disgusted with the fact that an American iconic company such as Maytag is producing such garbage. I am going to be forced to figure out and fix what is wrong with the machine myself. However, I do believe this subject should be looked into further and possibly a class action law suit against Maytag for bad customer service since there seems to be quite a few people with issues surrounding this machine.
I have been struggling with this machine for the last year. Just does not wash. I have tried power wash. Bulky sheets. Double rinse and nothing works. I bought this machine last year from Lowes and its my worst investment. When the load is finished the clothes are still dirty. Actually worst than when they went in. Read the entire booklet to no avail. Hate this machine
Our Maytag refrigerator is leaking water all over my kitchen floor to the point that my floor tile has lifted. The ref. is a French door with water and ice in the door and freezer on the bottom. We have been cleaning up puddles of water at least several times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasnt ConsumerAffairs demanded a recall on these expensive defective refrigerators to date? I am truly disgusted.
I have had this washer 4 years...I bought this washer in May 2016. It makes 3 very loud noise as it moves into its next mode/cycle. Found out this is normal. IF, it is close to your living room, IT is loud.. I called again, saw that it was not filling up. 1/5/2017.. IT will NOT fill up to wash my clothes properly, clothes were still dry!!! Came out, (they sent a company near my area), said everything is right. I have tried, by sending messages, many times to get them to check. No one seems to care. The machine allows water to go out the bottom, rather than fill in the machine. I watched it myself. THERE should be a recall on this machine, definitely, something is sooo wrong.. I NOW have to put it on BULKY SHEETS full time, to get my wash clean.. NO energy savings there... BUT my clothes are finally clean!! Seriously, something is wrong...
I bought a Maytag washing machine September 2017. The lid is cracked. We were told by the repairman today that this is a common problem. The quote for a new lid was over $300. Of course we are not going to spend that much for just a lid. We will be buying a new washing machine and will not be buying a Maytag.
I made the mistake of buying a Maytag fridge and dishwasher when I moved into my home 16 years ago. Ive had nothing but trouble with these inferior appliances since almost day one. The seals on the freezer quickly started to separate, causing ice chunks and insufficient temperatures. We had an extended warranty, but they refused to replace it. Weve had that fixed approximately 10 times - never resolved it. The plastic covering on the dishwasher racks began to peel early on, which caused the metal underneath to rust, in turn causing the clean dishes to come out with little rust flakes all over them. This company obviously cares only about profits. Save yourself a ton of headache and DO NOT BUY MAYTAG.
I have a Maytag Bravo washer which I purchased from Brubaker Appliances in Lancaster, PA four years ago. I also purchased from them an extended 5-year warranty. I have this installed on 2nd floor with a drain and a drain pan The drain pump got a hole in it and leaked water all the way down to the basement, over $6,000 in damage. The drain pan and drain didnt work because the Maytag has a noise barrier on the bottom and when that was soaked with water, it sealed off the drain pipe. Also, when I contacted repair at Brubakers, they replaced the drain pump but then informed me that it wasnt covered because penny got in there and that is neglect. $332 later, I was told that the extended warranty covered everything and also no one will take responsibility for installing the washer so that the drain pipe could be blocked. I will never purchase a Maytag again or anything from Brubaker Appliances.
We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and wont drain the water at all.
Ive owned my Maytag Neptune front loader since 2003. Since then, the whites have either turned gray or yellow. Ive tried minimizing the use of Tide HE, maximizing its use, and I still get the same results. Can anyone please assist me with this major problem? Ive owned Maytag appliances since the mid 60s, and I know the quality isnt there anymore.
This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!
Bought this because it’s American made. It seems to be very glitchy. If you don’t use the detergent drawer it always flashes low detergent. The quick wash leaves soap on clothes. It acts up and leaves clothes too wet. No buzzer to tell you when it’s done. Have to hold button for 3 seconds to start. You can’t just hit button and walk away. Then wait for it to sense the load first to make sure it starts. Very expensive model.
Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.
The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEOs office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, Ive had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.
We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.
Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didnt seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products cant last more the at least eight years, then it is such a waste of our money. Do better! Im writing Consumer Report and the President of the company. Who replaces all the food loss?
I am a Baby Boomer... just like so many of us, I watched those lonely Maytag Repairman television commercials. Yes, silly me I purchased our top loading Maytag Bravos XL because of the brand name and because the machine was large enough to wash our bedding. Well, like so many fellow purchasers have found, this machine does not get the clothes clean and leaves soap spots all over the clothes. Its embarrassing. Additionally, there is that funny smell after the clothes come out of the wash. Well, Maytag has really done a number on us all. Kudos to their research & development department for creating a washing machine where the clothes come out dirtier. Has Maytag thought about a RECALL? I will tell everyone I know to NEVER buy a Maytag.
CONSUMER BEWARE: Maytag is the WORST corporation to deal with. We have purchased a Maytag range from them recently. Unfortunately we have had 4 appliances delivered to us damaged from Maytag. The fourth time around we finally got a supervisor on the line. In order to expedite the situation. And the supervisor (Frank) refused to expedite or even call to try and move up the 5th delivery date. All he talked about was Maytag company policies to us. To make a long story short and I do mean long. Buyers beware. Maytag DOES NOT HOLD THEMSELVES ACCOUNTABLE FOR ANYTHING. Once the appliance leaves their facility they are not responsible for it. I CANT SAY THIS ENOUGH. DONT PURCHASE MAYTAG PRODUCTS.
My Maytag french door has worked steadily for 12 + years. It’s a basic model, ice maker in freezer. No door dispensers or electronics. I would buy it again.
Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.
I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.
I had a warranty that I bought over a year ago. The dishwasher since then has been a monster beyond control. I called Maytag and the woman asked how long it has been acting up. I said about a year, but I was not sure. They refused to honor my warranty because they said it would only go into effect 60 days after I purchased it. They are translating about a year as an absolute and refused to honor the warranty. I would never ever buy a Maytag product again. Never. I will contact every person I know not to buy such a faulty product.
Purchased what was supposed to be a good dishwasher. In less than 3 years the control panel went out. It would cost more to replace the panel than to buy a new dishwasher. I will never buy another Maytag product.
We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.
MER8700DH - Within 6 months, left rear burner stopped working and Maytag repaired it under warranty. Within next 6 months, and just before end of warranty, right front burner stopped working and again Maytag covered it under warranty. Within the second year of ownership, the oven was not working correctly and Maytag refused to cover it because it was off warranty. So I called a local appliance repair company who gave me an estimate of over $300 to repair it and basically advised against repair stating that this stove was a piece of junk. So I replaced it with a GE and junked the old one before it was even two years old. I filed a complaint with Maytag. At first they said they would go half on the labor, but then they said I should have bought the extended warranty and refused all further help.
I, too, am absolutely done with ANYthing Maytag. We purchased our Maytag microwave model MMV4205DS-1 in January of 2016. Within the first year we experienced occasional open/close door issues due to the faulty door latch switches. Now it happens virtually all of the time. The ten year warranty is a joke; it is just a come-on designed to deliver a false sense of security that Maytag will indeed stand behind their worthless products when in fact they wont. I am so disgusted with them.
In 2006, my wife and I purchased a new Maytag refrigerator, the model type with the freezer in a drawer near the floor and the drawer is under the main door of the fridge. The thing has a sealed system and has a freon leak which makes it nearly impossible and not financially prudent to try to fix. Two repairmen were out and I spent $200 for them to tell me the same bad news. Its unbelievable that this junk wouldnt even last ten years. What is this, Russia? Ive heard some of their awful appliance experience stories and now this can join them. The reliable Maytag repairman who never has anything to - you know the one. He is probably dead. Hes not really the one to blame here though, it is the reliability of Maytag that is dead and will remain so for as long as this company is alive. Dont ever trust or buy Maytag if you care about making your investment in new appliances last! Dont do it, people!
I am very pleased with the product, a perfect stove for cooking! It’s very easy to operate, easy to clean, multiple burners, excellent in cooking large meals, like soup, beef, Chicken and vegetable soup. It’s also very energy efficient, very safe to operate,
I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?
Wow, I bought a Maytag Bravo 300 series washer and dryer three years ago. They have been a complete piece of crap. I spent nearly $2k on the set at Home Depot. During that time, they have been serviced four times and I am now out of warranty and the washer is constantly breaking with LD and F51 errors. The heavy dryer door with light as hell hinges fell off on my wifes foot when she was loading it. I cannot get it back on. It is rigged so it will work. I contacted Maytag and they were not helpful at all. Pretty much sorry about your luck. I will never buy another Maytag product again. I agree with other posters. Too bad you cant chose zero stars!
We purchased an entire suite of Maytag kitchen appliances in September 2014 at a cost of $4300. Have had problems with every single item. The MMV5219DH microwave was the first issue. After a year it began to give us erroneous display messages when we tried to use it. We would input the number of minutes we wanted the food to cook, and wed get a message saying CHK TIME/OPEN DOOR. Repeated door closings, resets of the time, etc. did nothing. Sometimes if we hit cancel it would work - other times not. Wed push every button on the keyboard and eventually wed get it to work - perhaps 10 minutes later. When I called the appliance store (Vics Appliances in Saco Maine) I was told to unplug it for an hour. Okay, that corrected the issue - for a few days. When the problem continued, sometimes unplugging it had no effect - other times it did. Eventually we figured out if we didnt reset the clock time it would work most of the time (not 100%). The Maytag refrigerator began to malfunction at the same time (not keeping temp, and the ice in the icemaker melting and refreezing in a big lump that blocked the door water/ice dispenser) so we called Vics again and set up a service call. Serviceman reset the microwave to factory specs and we will see what happens. He also reset the fridge to different temps, and 2 days after his visit it has again melted the ice in the icemaker and formed a blob at the bottom. DO NOT BUY MAYTAG!!!
Our front load washer is two weeks past the one year warranty and need $650 in repairs! I will never purchase a Maytag product again. My last Maytag was 19 years old when we got this new front loader for energy efficiency. You dont save money when you have to replace it after one year.
Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.
We purchased a Maytag Dishwasher in 2011. In 2014 I got no response from the control panel when trying to start the machine. Service came out and had to replace the control panel. The cost for that repair was $269.00. It has now just stopped working again. Same issue. After seeing all the posts, I realize that this is a prevalent issue and in some cases a safety concern. If Maytag knows about this issue with their control panels why have they not recalled or corrected these problems! Needless to say, I will never trust this company again!!! Model number MDB7749AWM2.
The new technology on the washers is useless and saves no energy or water. People figure out how to get more water in the tub and use that setting. There is not small or medium water fill anymore.
Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.
We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!
I purchased this Maytag Bravos machine because I was told it can wash large loads and is one of the best washers out there... Both are so far from the truth, this is the worst machine I have ever owned. The water level is almost none. And my clothes come out dirty and I have to wash several times to even get them semi cleaned. I am not rich and trying to save enough. To buy this machine was not easy and I am now with no options. I called Lowes after a couple day after I got the machine and told them it is not working. They sent me another machine yet it still does not clean my clothes. I wanted to return it and get a better machine but they refuse to allow me to do so because now it is 2 months old and past the 30 day return. I purchased an extended warranty which is useless cause. The machine is junk even when working as it should... I will never buy from Maytag again because they refuse to back their crappy product and refund my money. I would tell anyone looking for a washer to not go with Maytag. They are terrible machines and a bad design... I even contacted Maytag and was pretty much told too bad and just rewash my clothes as many times I need but they will not do anything to resolve this issue. TOO bad is what I was told...
I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with No Input Detected. I type in the details again and the Virtual Assistant responds with Connection Closed, try refreshing. Over and over again. Tried calling the Maytag Canada 1-800 number. I have now been in the queue for more than 40 minutes. Just stupid cycling for a recording for common problems dealing with products that are not a washing machine (about a 9 minute cycle). NO CUSTOMER SERVICE. Avoid Maytag, Whirlpool and Kitchen-Aid products. Buy from another manufacturer that has live people working at the company.
I purchased a Maytag Top Loader Washer MVWX500XL last May 2011 from Home Depot to replaced our 15-year old GE washing machine. Two weeks ago, it started making horrible noise like a jet engine taking off during spin cycle. I called in the Maytag repairman and was told that the bearing is gone and it will cost $ 493.00 to repair it. He claims that the damage is caused by not using HE detergent exclusively and he refused to leave us a written estimate. We are only three adults in our household and we do our laundry once or twice a week. For this machine to be repaired only after 2 1/2 years of light service and for almost the same cost as a new one, I will never buy another Maytag/Whirlpool products ever again and I will encourage everyone the same.
I purchased my Maytag Bravos washer and dryer in July 2007. As with any appliance, we always purchase the extended warranty as it usually runs about $100 on appliance. My first experience with problems was in February 2010 when the control panel went out. If I had not purchased the extended warranty, I would have been in trouble. It ran out in July 2008. It was downhill from there. In September 2010, it quit spinning; and the fabric dispenser would not work. I called again in September 2010. The tub was out of balance. In June 2011, the panel control went out again. In November 2011, it would not spin. In June 2012, the panel for control had to be changed out again. In July 2012, now the pump is leaking. And guess what, my extended warranty is up 8/1/2012. I contacted Customer Service, which said unless there was the same problem within 12 months, there was nothing they could do. Well, Im fired up. I intend on making a complaint with the Better Business Bureau and anyone else who will listen to me. I paid over $2000 for the washer and dryer, and it should last more than 5 years. This is ridiculous! When Whirlpool bought out Maytag, then the product went to crap! Dont tell me the Maytag repairman does not have anything to do now, because I know I keep him real busy. I am so tired of the companys just blowing you off when you work hard for your money and purchase a product for your family that should last at least 10 years. I am a principled person, and this is not going to go away easy. The repairman is coming next week to fix it again. I am going to give him an earful as well. The last one who came to change out the panel board (3rd time) said they had nothing but problems with this unit. Well maybe they made it that way, so when the warranty runs out, they can charge you an arm and a leg for the part and the labor to repair. I will never buy a Maytag product ever again. My next one will be the new LG washer and dryer. Talk about the lemon law. This product from what I am reading here should very well fall within that category.
I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.
Sears washing machine model # mvwx500xwo - This machine is the worst. My mother who is 87 years old smells like mold every day due to the smell that comes from this machine. Im not sure whats going on but the plumber told us there is something very wrong with this machine. Its not the hot or cold water that smells, its the machine. I am now concerned about my mothers health. Please advise if you will allow us to purchase another machine with some kind of a credit due to the serious issue this machine has.
Purchased a new Maytag washer (MAH5500BWW) and matching dryer along with the pedestal that they sit on in late November of 2003. Spent well over $1900.00 for everything including the delivery charge. I noticed the build up of mold/mildew inside the washer starting in early 2005 but cleaned it every week or so and it seemed to go away. As time went along the mold/mildew smell got stronger even after each cleaning that I did with bleach. Nothing seemed to help.It wasnt until 3 days ago when I had my dryer vent cleaned by a professional company that the technician looked over at the washer and said You know that washer was recalled and that there was a class action lawsuit against Maytag about mold/mildew issues involving that model. He opened up the washer door and looked and was shocked. He told me that he himself had the same Maytag model washer and was notified by Maytag years ago about the class action lawsuit. He told me that he had received what he called a buy back check from Maytag. I wondered why I had not been notified since I had purchased both units new and registered both with Maytag after my purchase.I decided to do a search for my washer model number and looked for mold/mildew issues and was shocked to find thousands of complaints involving this issue with this model of washer. I then called Maytag/Whirlpool and this is where the fun begins. I called and explained to the customer service rep at Maytag/Whirlpool what the problem was with my washer and asked her why I was never notified of any recall or class action lawsuit involving my washer. After thinking for a minute or two she says that she is unaware of any problems with my model of washer and asked me to recheck my model number. I do this and again she says that she is unaware of any problems associated with my washer. I explain to her about the thousands of complaints on the internet about this mold/mildew problem and she then says I shouldnt believe everything I read on the internet.At this point I ask to speak to her supervisor which she says she transfers me to and the fun continues. The supervisor then tells me that the customer service rep whom I was speaking with is new and doesnt remember the issues with my model of Maytag washer but she herself does remember the issue of mold/mildew build up inside the washer. I ask her why wouldnt this issue of mold/mildew in this washer be in your system for this rep to be able to refer to? She then says that since this issue was so long ago its not in their system anymore. Huh???She asks me if I was part of the class action lawsuit involving this washer and I explain to her that I was never notified of any such lawsuit so I couldnt have been part of it. She then says that Maytag has since settled this issue long ago and since I missed signing up for the class action lawsuit I was just out of luck. Somehow its now my fault for them not notifying me about the class action lawsuit years ago!She then offers to send out a repair person to look at my washer and to look at the mold/mildew problem. I ask her if the service call was free and she snickered and said no, why would it be free? I tell her I thought it should be free because I paid nearly $2000.00 for these machines because I was looking to get the top of the line machines. Now I have a mold/mildew infested Maytag washer that smells and looks so bad its a assumed health risk. She again tells me that the service call will not be free and asks if I want her to schedule it now. I quickly decline!She then tries explain to me in some odd fashion that I should be happy that I got 10 years of service from my washer/dryer and hoped that I would continue to purchase Maytag. What??? Are you crazy woman!? Now its me who is laughing at this point. I almost say some very bad things to her but better judgment takes hold and I just hang up. Now you have heard my story and Im now looking for another washer/dryer so I can remove this health hazard from my home. I will never ever buy anything that has a Maytag/Whirlpool named attached to it.
The engineering of all these new machines are totally useless. Bring back the old tech. They DRY wash, NO WATER, they take forever to finish, wasting energy, clothing not cleaned. They are very noisy, doing nothing. Time to recall all of these units. They are totally useless.
Our refrigerator is just 2 years old and it have been leaking for over a year. It started leaking right when the warranty expired. I am so mad. I called them and they said... You can purchase a warranty for $400. I am like.... what!!! I called my home warranty and they fixed it for $100. A few months later it is leaking again! I am so mad... It is a $1200 refrigerator. What can we do as a group to fight for this? There have to be something that we can do?? It is so frustrating. If there is an attorney that can take care of this group that would be great.
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
I purchased a Maytag dishwasher delivered in dec 2012. We are snowbird Canadians and the dishwasher is only used 5 months per year. Jan 2015 the control panel quit working and the repairman tells me the wires on the control panel have started to melt down. He called Maytag and was told they had extended the warranty on this machine for one more year. Missed it by 2 months. Considering this was only really used one year, I am very disappointed. How can an extended warranty on a safety issue only be for one year? This is my first Maytag product and will be my last. I only purchased it because I was told Whirlpool bought them out and I have never had a problem with Whirlpool.
I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.
I bought this machine at Lowes because of the BIG drum area and about 2 years ago, it started to make funny noises; then I got the F-51 signal. I tried everything, shifting articles of clothing, then unplugging the machine and re-plugging. I am in the process of researching a plain Jane model, not one with all the bells and whistles. I am extremely dissatisfied and wish Maytag would step up to the plate and recall these machines. A motherboard and the costs for other parts, I would be better off replacing with a brand new machine. Dissatisfied!!!
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!
We bought a Maytag refrigerator two years ago with the front french doors and bottom pull out drawer. We chose Maytag because we thought it was a name we could trust, a good quality merchandise. However, in the last two months, we started having problems when the fridge wouldnt stay cold, the freezer worked fine. We removed everything from the freezer and my husband found the freezer needed defrosting as the back of the unit was a solid sheet of ice. It took hours to defrost and we thought that we had the problem taken care of.. and that we wouldnt have to worry about this happening again. However, we have now had to do this three times in the last two months!! I love the style of this fridge..but am getting SO ANNOYED with having to rip everything out of the freezer and spending HOURS to defrost it! I have NEVER had this problem with any other fridge!! Im ready to replace it, but weve only had it for two years, and I shouldnt have to be spending a fortune on ANOTHER fridge after TWO years!!
Worst washing machine I have ever owned. Read all the other reviews and concur with them. We get pin sized holes all the time. Brand new shirts yesterday and they have black stains all over them - not the first time either. Inside of stainless steel tub looks clean. Where do the black marks come from? Last Maytag I will ever buy!!
I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.
Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.
Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!
Purchased a Bravo set 5 years ago. Paid $730. For the washer. 4 repairs in 5 years. It is now has a bearing out and that will cost $450. MAYTAG used to be the best... buyer beware!
Washer was delivered Feb 2016. (First one delivered Jan 2016 with damage.) Home Depot HEAVILY promoted this model - we paid $600+. This washer has NEVER thoroughly cleaned clothes & now does not drain completely!!! Theres always lines of dirt left on clothes - you can see dirt clearly on dark clothes. Washer does NOT fill with enough water to thoroughly wet clothes! (Even on the bedding, extra dirty settings!) Clothes smell clean because the detergent was not washed or rinsed out. Washer does not agitate, turn over or rotate clothes... It gently shakes the tub side-to-side (like a mild earthquake does the ground) which does NOT move clothes around. Home Depot salesman said it strongly rocks clothes turning them around and under. It does not do that! You have to stop washer and PHYSICALLY move clothes from center and turn them around so bottom of pile gets wet (Now I understand why this model has a see-through lid!!!) This model is supposed to pre-wash sense the load amount by shaking the tub side-to-side to gauge how much water is need - FALSE ADVERTISING! I put gallons of water in two loads (same bulk & weight of clothes) to see if more water would be used on the heavier load - results: the same amount of water was used on both loads. Now (Oct 2016) the washer is not draining completely and going back to wash instead of rinse, drain! Maytag Corporation just says theyll send a repair person out but this is a SMALL town & the repair shops theyll use here are sketchy!This Washer is a huge waste of money just to own laundry status tone bells & non-usable settings. Its probably in violation of OSHA health/safety codes because if there are chemicals, feces (sorry, but wheres theres kids...), blood, diseases (if you visit anyone in a hospital), etc on the clothes... Those things are NOT being washed out of the clothes, so youre being infected by touching improperly washed clothes. WHY is there not a RECALL for this appliance? There are many, many people having the SAME problems as us. This is our first HE top-loader and I wish I could afford to get rid of this & buy a washer with an agitator... But alas, we still owe $300 on this worthless (albeit fancy-looking) appliance. :( Maytag XL HE top load Washer MVWB835DW (Does NOT clean clothes!)
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.
Purchased a Maytag OTR microwave in May of 2017. Started having issues with the Open/Close Door malfunction by September. Repair came out and essentially told us to keep opening and closing until it worked. It is January 2018 and the issue has gotten worse. My question is, since Maytag is keenly aware of the problem and has for years, based on other reviewers on here, why hasnt a class action lawsuit been filed? These appliances are expensive and it sounds like many of us have been taken to the cleaners!
I have nothing but great reviews for my Maytag experience... In approx 1975 I purchased a Maytag W&D, Model MAH4000 MDE4000, when their advertisement was portraying Maytag repairmen as the loneliest repairmen. Maytag was so dependable that the repairman was NOT needed...and it was true... That Maytag W&D set lasted til approx 1998 when it was upgraded to the Maytag Neptune MAH4000 series... Had a minor problem with mold in the washer, but Sears and Maytag replaced the seal and made another modification... We also dried the seal at the end of the washing day and left the door slightly ajar between uses... Have not again had that problem.I have since given the Neptune set to my daughter and the washer and dryer are still in operation, WORKING SUPERBLY I might add... So I am searching for a good quality Model MAH4000 and MDE4000 to replace my current much older, yet functional Whirlpool... It may need some repairs and about a year ago, I spent $173 to replace the Pump which was clogged by a sock inadvertently stuffed around the top of the drum when too many items were pushed in at one time. I prefer not to throw additional money at this machine! So, if you know of a Quality pre-owned Maytag Neptune washer and dryer in the Lexington KY area, please contact me...
Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.
I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.
Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.
The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.
We purchased a Maytag Centennial washing machine from a local business here in Knoxville in 2013. My previous Maytag lasted seven+ years and I was very happy with it. It began to leak water and after two times of having water on the floor, we decided it had worn out and purchased another washer. We immediately wanted another Maytag since our previous one has lasted for quite a while. We bought the new Maytag Centennial washing machine in the Spring of 2011. This is May of 2013 and we have had to purchase another washing machine since the electrical board in ours went out. The replacement part is listed at $300+ and that is without labor to install. Needless to say, I am very unhappy that I have had to purchase another washer so soon... and did not buy a Maytag this time.
Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!
Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .
Maytag gas range 5 burners. Maytag is quality. Period. I doubt that other brands are made as well. From the handle of the oven door to the ease of cleaning the burners, you wont find better for the price. I look for quality and reliability. I read reviews. A deal breaker on any major purchased would be too many bad reviews and shoddy materials or construction. This range has 3 regular burners, one large burner and one small burner. The oven shelves easily adjust from one level to another. The controls are easy to reach and the timer and bake controls are easy to operate.
Purchased a new Maytag washer from a local Hardware store chain. Waited 3 days for delivery. Old washer was hauled away. Started using new Maytag Centurion the same night it was received. There was a funny odor coming from the washer that was discounted as new equipment smell. Saturday the Maytag Centurion washer was leaking some odd lubricant that had the same odor as the mentioned new equipment smell. Since this lube had been leaking out in close proximity as the liquid detergent my wife used a towel to clean it up. This towel went into the laundry with other clothes.Now Im concerned that whatever this oily stuff is, it’s in all of the clothing that was washed with the towel. Since I live on the West Coast and Maytag only answers the phone during the week Eastern Daylight Time I will call (2 days) after the fact. You might do well by finding out what this lube stuff is before you take it home and how youll have to deal with it once it leaks.
In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.
I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain. Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didnt charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!
The bearings and motor went out in less than 3 years. The warranty good - the dealer I purchased from Siano Appliance gave me credit to purchase another Maytag washer - which I had to purchase an additional warranty for $320. The new Maytag is less than 5 months old - the motor has been replaced and waiting on a tech now to fix it. It would not come on. SO in warranties I have paid over $640 and am still having issues with the new washer. The first time I purchased a warranty for 10 year - when the machine was replaced I had to purchase another warranty for that machine - now if I have to replaced this one that will be an additional $320. IS this legal?
On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?



